Published on: 12870462. The purpose of amendments to Rule 25-30.335, is to provide customers with contact information and explanations when their bills are estimated, and to discourage use of estimated bills. The purpose of amendments to Rule 25-30.350, is to clarify the process for water and wastewater companies to follow when there are overbillings or underbillings. The purpose of new Rule 35-30.351, is to clarify the process for situations when a customer has fraudulent or unlawful use of the services.
Docket No. 120246-WS
Published on: 12627283. To amend Rule 25-30.335 to address use of estimated bills.. To amend Rule 25-30.350 to add the criteria for refunds where a customer was overbilled. To adopt Rule 25-30.351 to address billing for unauthorized or fraudulent use of service or meter tampering.
Docket No. 120246-WS
Published on: 11345525. These water and wastewater rule revisions relate to estimated bills, overbillings and unauthorized use. Undocketed.; May 10, 2012, 9:30 a.m.; Betty Easley Conference Center, Room 148, 4075 Esplanade Way, Tallahassee, FL 32399-0862