00-001006 Department Of Health, Board Of Nursing vs. Billie Mae Twiehaus Holzhauer
 Status: Closed
Recommended Order on Wednesday, August 30, 2000.


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Summary: "Pre-initialization" of medication administration records fails to meet minimal standards of care. Records should be completed after medication is administered, not prior to act.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8DEPARTMENT OF HEALTH, )

12BOARD OF NURSING, )

16)

17Petitioner, )

19)

20vs. ) Case No. 00-1006

25)

26BILLIE MAE TWIEHAUS HOLZHAUER, )

31)

32Respondent. )

34_____________________________________)

35RECOMMENDED ORDER

37On June 23, 2000, a formal administrative hearing in this

47case was conducted by videoconference in Tallahassee and Ft.

56Myers, Florida, before William F. Quattlebaum, Administrative Law

64Judge, Division of Administrative Hearings.

69APPEARANCES

70Fo r Petitioner: Reginald D. Dixon, Esquire

77Agency for Health Care Administration

822727 Mahan Drive

85Post Office Box 14229

89Tallahassee, Florida 32317-4229

92For Respondent: Harry A. Blair, Esqu ire

99Harry A. Blair, P.A.

1032180 West First Street, Suite 401

109Ft. Myers, Florida 33901

113STATEMENT OF THE ISSUE

117The issue in the case is whether the allegations of the

128Administrative Complaint filed by the Petitioner are correct and,

137if so, what penalty should be imposed against the Respondent.

147PRELIMINARY STATEMENT

149By Amended Administrative Complaint dated January 24, 2000,

157the Department of Health (Petitioner) alleged that Billie Mae

166Twiehaus Holzhauer (Respondent) violated Section 464.018(1)(h),

172Florida Statutes. The Respondent requested a formal hearing.

180The Department forwarded the request for hearing to the Division

190of Administrative Hearings, which scheduled and conducted the

198proceeding.

199At the hearing, the Petitioner presented the testimony of

208one witness and had Exhibits numbered 1-3 admitted into evidence.

218The Respondent presented the testimony of one witness, testified

227on his own behalf and had Exhibit numbered 1 admitted into

238evidence. The Transcript of the hearing was filed on August 10,

2492000. Both parties filed Proposed Recommended Orders.

256FINDINGS OF FACT

2591. The Petitioner is the state agency charged with

268regulation of the practice of nursing in State of Florida.

2782. At all times material to this case, the Respondent has

289been licensed as a practical nurse in the State of Florida,

300holding license number PN 0741801.

3053. At all times material to this case, the Respondent was

316employed as a practical nurse at the Harborside Health Care

326facility in Naples, Florida.

3304. At all times material to this case, Patient F. D. was a

343resident of Harborside Health Care. On or about August 17, 1998,

354at approximately 11:00 a.m., the Respondent initialed a

362medication administration record indicating that the Respondent

369had provided a nutritional supplement to F. D.

3775. According to the medication administration record, F. D.

386was to receive the nutritional supplement at approximately

3942:00 p.m.

3966. At the time the Respondent placed her initials on the

407medication administration record, she had not provided the

415nutritional supplement to F. D.

4207. At all times material to this case, Patient L. G. was a

433resident of Harborside Health Care. On or about August 17, 1998,

444at approximately 11:00 a.m., the Respondent initialed a

452medication administration record indicating that the Respondent

459had provided a nutritional supplement to L. G.

4678. According to the medication administration record, L. G.

476was to receive the nutritional supplement at approximately 2:00

485p.m.

4869. At the time the Respondent placed her initials on the

497medication administration record, she had not provided the

505nutritional supplement to L. G.

51010. At all times material to this case, Patient R. T. was a

523resident of Harborside Health Care. On or about August 17, 1998,

534at approximately 11:00 a.m., the Respondent initialed a

542medication administration record indicating that the Respondent

549had provided a nutritional supplement to R. T.

55711. According to the medication administration record, R.

565T. was to receive the nutritional supplement at approximately

5742:00 p.m.

57612. At the time the Respondent placed her initials on the

587medication administration record, she had not provided the

595nutritional supplement to R. T.

60013. Minimal acceptable standards of prevailing n ursing

608practice require that nurses accurately document the provision of

617supplements and nourishment to nursing home patients.

62414. Minimal acceptable standards of prevailing nursing

631practice require that documentation of care provided to patients

640be recorded contemporaneously with the provision of the care.

64915. The Respondent's documentation of care provided to the

658patients identified herein fails to meet minimally acceptable

666standards of prevailing nursing practice.

67116. The placing of a care provider's ini tials on a

682medication administration record indicates that medication has

689been administered to patients. "Pre-initialing" of medication

696administration records poses a risk of confusion to other care

706providers working in the facility and is not an acceptable

716practice.

71717. The Respondent acknowledges that she initialed each

725medication administration record at about 11:00 a.m., several

733hours prior to the actual administration of the supplement's to

743the patients. She asserts that she did not record the amounts of

755supplement each patient consumed (100 percent in all three cases

765assuming the records are accurate) until after the patient had

775consumed the supplement.

77818. The rationale for the Respondent's practice is unclear.

787The Respondent suggests that she had "a few moments" at about

79811:00 a.m. and so she went ahead and initialed the documents,

809knowing that she could complete the charting at a later time.

82019. The Respondent's suggestion is the intent of the

829practice is to save time; however, any time saved is at best

841minimal.

84220. If the Respondent's testimony regarding post-

849administration record completion is credited, the practice

856requires that each record be handled twice to complete a single

867task. The Respondent suggests that she returns to each

876individual record after administering the supplement and charts

884the amount of supplement consumed by writing in a space

894approximately one-quarter inch beneath the "pre-initialed" space.

901In reality, "pre-initialization" doubles the time required to

909complete the documentation and increases the potential for

917confusing other care providers involved in patient care and

926charting.

92721. The Respondent continues to assert that the "pre-

936initialization" practice is acceptable. The assertion is clearly

944contrary to minimally acceptable standards of nursing practice,

952and to common sense.

956CONCLUSIONS OF LAW

95922. The Division of Administrative Hearings has

966jurisdiction over the parties to and subject matter of this

976proceeding. Section 120.57(1), Florida Statutes.

98123. The Department o f Health, Board of Medicine, is

991responsible for disciplinary proceedings against licensed

997practical nurses in Florida. Chapter 464, Florida Statutes.

100524. The Department has the burden of proving the

1014allegations against the Respondent by clear and convincing

1022evidence. Ferris v. Turlington , 510 So. 2d 292 (Fla. 1987). In

1033this case, the burden has been met.

104025. Section 464.018, Florida Statutes, provides grounds for

1048disciplinary actions against licensees. Section 464.018(1)(h),

1054provides for the imposition of discipline for "[u]nprofessional

1062conduct, which shall include, but not be limited to, any

1072departure from, or the failure to conform to, the minimal

1082standards of acceptable and prevailing nursing practice, in which

1091case actual injury need not be established."

109826. In this case the evidence establishes that the

1107Respondent's documentation of care as set forth herein fails to

1117meet the minimal standards of acceptable and prevailing nursing

1126practice.

112727. Rule 64B9-8.006(3)(I), Florida Administrative Code,

1133provides a range of disciplinary guidelines for use by the Board

1144of Nursing in imposing discipline for violation of Section

1153464.018(1)(h), Florida Statutes, where the violation involves

1160administrative duties including charting. The rule provides for

1168a "[f]ine from $250 - $1000 plus from 6 months probation with

1180conditions and CE courses to two years probation with conditions

1190and CE courses."

1193RECOMMENDATION

1194Based on the foregoing Findings of Fact and Conclusions of

1204Law, it is recommended that the Petitioner enter a final order

1215against the Respondent, imposing a fine of $500, requiring

1224completion of appropriate continuing education in nursing records

1232documentation in addition to any existing continuing education

1240requirement, and placing the Respondent on probation for a period

1250of one year under such conditions as the Board of Nursing

1261determines are warranted.

1264DONE AND ENTERED this 30th day of August, 2000, in

1274Tallahassee, Leon County, Florida.

1278___________________________________

1279WILLIAM F. QUATTLEBAUM

1282Administrat ive Law Judge

1286Division of Administrative Hearings

1290The DeSoto Building

12931230 Apalachee Parkway

1296Tallahassee, Florida 32399-3060

1299(850) 488-9675 SUNCOM 278-9675

1303Fax Filing (850) 921-6847

1307www.doah.state.fl.us

1308Filed with the Clerk of the

1314Division of Administrative Hearings

1318this 30th day of August, 2000.

1324COPIES FURNISHED:

1326Reginald D. Dixon, Esquire

1330Agency for Health Care Administration

13352727 Mahan Drive

1338Post Office Box 14229

1342Tallahassee, Florida 32317-4229

1345Harry A. Blair, Esquire

1349Harry A. Blair, P.A.

13532180 West First Street, Suite 401

1359Ft. Myers, Florida 33901

1363Ruth R. Stiehl, Ph.D., R.N., Executive Director

1370Board of Nursing

1373Department of Health

13764080 Woodcock Drive, Suite 202

1381Jacksonville, Florida 32207-2714

1384Angela T. Hall, Agency Clerk

1389Department of Health

13924052 Bald Cypress Way

1396Bin A02

1398Tallahassee, Florida 32399-1703

1401William W. Large, General Counsel

1406Department of Health

14094052 Bald Cypress Way

1413Bin A02

1415Tallahassee, Florida 32399-1703

1418NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

1424All parties have the right to submit written exceptions within 15

1435days from the date of this Recommended Order. Any exceptions to

1446this recommended order must be filed with the agency that will

1457issue the final order in this case.

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PDF
Date
Proceedings
PDF:
Date: 12/11/2000
Proceedings: Final Order filed.
PDF:
Date: 12/01/2000
Proceedings: Agency Final Order
PDF:
Date: 08/30/2000
Proceedings: Recommended Order
PDF:
Date: 08/30/2000
Proceedings: Letter to R. Stiehl, A. Hall, W. Large, R. Dixon and H. Blair from Judge Quattlebaum regarding enclosed Recommended Order and Exhibits filed.
PDF:
Date: 08/30/2000
Proceedings: Recommended Order issued (hearing held June 23, 2000) CASE CLOSED.
PDF:
Date: 08/21/2000
Proceedings: Petitioner`s Proposed Recommended Order (filed by via facsimile).
PDF:
Date: 08/14/2000
Proceedings: Proposed Recommended Order by Respondent filed.
Date: 08/10/2000
Proceedings: Transcript (Volume 1) (Official Reporting Service, Inc.) filed.
Date: 06/23/2000
Proceedings: CASE STATUS: Hearing Held; see case file for applicable time frames.
PDF:
Date: 06/16/2000
Proceedings: Answer to Affirmative Defenses to Second Amended Administrative Complaint filed.
PDF:
Date: 06/07/2000
Proceedings: Amended Notice of Hearing by Video Teleconference sent out. (hearing set for June 23, 2000; 9:00 a.m.; Fort Myers and Tallahassee, FL, amended as to location)
PDF:
Date: 06/06/2000
Proceedings: Order Denying Motion for Continuance and Order Granting Motion to Amend sent out.
PDF:
Date: 06/06/2000
Proceedings: Corrected Motion for Continuance (Petitioner filed via facsimile) filed.
PDF:
Date: 06/06/2000
Proceedings: Memo to Judge Quattlebaum from H. Blair RE: decision on issue filed.
PDF:
Date: 06/05/2000
Proceedings: Petitioner`s Motion for Leave to Amend Administrative Complaint and Memorandum of Law filed (by Petitioner via facsimile).
PDF:
Date: 06/05/2000
Proceedings: Motion for Continuance filed (by Petitioner via facsimile).
Date: 06/05/2000
Proceedings: Memorandum in Opposition to Motion to Amend and Motion for Continuance (Respondent filed via facsimile) filed.
PDF:
Date: 06/05/2000
Proceedings: Second Amended Administrative Complaint (Petitioner filed via facsimile) filed.
PDF:
Date: 05/04/2000
Proceedings: Order Denying Motion to Relinquish Jurisdiction sent out.
PDF:
Date: 04/20/2000
Proceedings: Respondent`s Memorandum in Opposition to Motion to Relinquish Jurisdiction (filed via facsimile).
PDF:
Date: 04/17/2000
Proceedings: (Petitioner) Motion to Relinquish Jurisdiction (filed via facsimile).
PDF:
Date: 04/12/2000
Proceedings: (H. Blair) Response to Request for Admissions filed.
PDF:
Date: 03/23/2000
Proceedings: Notice of Hearing by Video Teleconference sent out. (hearing set for June 23, 2000; 9:00 a.m.; Fort Myers and Tallahassee, FL)
PDF:
Date: 03/20/2000
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 03/20/2000
Proceedings: Notice of Filing Petitioner`s Request for Admissions filed.
PDF:
Date: 03/09/2000
Proceedings: Agency referral letter filed.
PDF:
Date: 03/09/2000
Proceedings: (H. Blair) Answer filed.
PDF:
Date: 03/09/2000
Proceedings: Amended Administrative Complaint w/cover letter filed.
Date: 03/07/2000
Proceedings: Initial Order issued.
PDF:
Date: 03/03/2000
Proceedings: Agency Referral Letter filed.
PDF:
Date: 03/03/2000
Proceedings: Amended Administrative Complaint filed.
PDF:
Date: 03/03/2000
Proceedings: Administrative Complaint filed.
PDF:
Date: 03/03/2000
Proceedings: Election of Rights filed.
PDF:
Date: 03/03/2000
Proceedings: Answer filed.

Case Information

Judge:
WILLIAM F. QUATTLEBAUM
Date Filed:
03/03/2000
Date Assignment:
03/07/2000
Last Docket Entry:
12/11/2000
Location:
Fort Myers, Florida
District:
Middle
Agency:
ADOPTED IN TOTO
 

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