09-006439 Department Of Health vs. John E. Mcdaniel, D/B/A Superior Septic And Sewer, Inc.
 Status: Closed
Recommended Order on Thursday, February 25, 2010.


View Dockets  
Summary: Respondent's septic tank inspection and allowing a non-licensed person to sign the certification demonstrated incompetence or misconduct, resulting in harm to a customer. Respondent's license should be suspended for six months and a $1,000 fine imposed.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8DEPARTMENT OF HEALTH, )

12)

13Petitioner, )

15)

16vs. ) Case No. 09-6439

21)

22JOHN E. MCDANIEL, d/b/a )

27SUPERIOR SEPTIC AND SEWER, )

32INC., )

34)

35Respondent. )

37)

38RECOMMENDED ORDER

40This cause came on for final hearing before Robert S.

50Cohen, Administrative Law Judge with the Division of

58Administrative Hearings (Division), on January 28, 2010, in

66Panama City, Florida.

69APPEARANCES

70For Petitioner: Rodney Marcum Johnson, Esquire

76Department of Health

791295 West Fairfield Drive

83Pensacola, Florida 32501

86For Respondent: John E. McDaniel, pro se

93Superior Septic and Sewer, Inc.

987315 Highway 231 North

102Panama City, Florida 32404

106STATEMENT OF THE ISSUES

110The issues, as framed by the Administrative Complaint, are

119twofold:

1201) Whether Respondent committed gross negligence,

126incompetence, or misconduct which caused monetary harm to a

135customer, in violation of Florida Administrative Code

142Rule 64E-6.022(1)(l)2; and

1452) Whether Respondent practiced fraud or deceit by making

154a misleading or untrue representation to a home purchaser, or

164the home purchaser's agents, incident to a loan application, in

174violation of Florida Administrative Code Rule 64E-6.022(1)(k).

181PRELIMINARY STATEMENT

183Petitioner issued a two-count Administrative Complaint

189against Respondent on August 1, 2009. Following a Motion to

199Amend, the Administrative Complaint was amended due to a

208scrivener's error on September 22, 2009. Respondent timely

216filed a request for a formal administrative hearing with

225Petitioner. The matter was referred to the Division for

234assignment of an administrative law judge on November 23, 2009.

244Following another Motion to Amend, the Administrative Complaint

252was amended a second time on December 14, 2009. The matter

263proceeded to hearing on January 28, 2010, before the

272undersigned.

273At the hearing, Petitioner presented the testimony of Lisa

282McDaniel, David Hammonds, Mike Granger, Glenn Salyer, Bonnie

290Milstead, Ben Harrell, John Harrell, Timothy Billings, Scott

298Butcher, and Bob Glenn, and offered Exhibits A through U, all of

310which were admitted into evidence. Respondent testified on his

319own behalf, and presented the testimony of Debbie Bass, Phillip

329Fetner, Patrick Cantley, and Lyle Ake, and offered Exhibits 1

339through 14 and 16 through 22, all of which were admitted into

351evidence.

352Neither party ordered a transcript. After the hearing,

360Petitioner and Respondent filed their Proposed Findings of Fact

369and Conclusions of Law on February 22, 2010.

377References to statutes are to Florida Statutes (2008)

385unless otherwise noted.

388FINDINGS OF FACT

3911. Petitioner, Department of Health, is an agency of the

401State of Florida as defined in Section 120.52, Florida Statutes.

411Petitioner's actions in this matter are governed in part by

421Chapters 381 and 489, Florida Statutes, as well as Florida

431Administrative Code Chapter 64E-6.

4352. Respondent, at all times material to this matter, was

445licensed by Petitioner under Part III of Chapter 489, Florida

455Statutes, entitled, "Septic Tank Contracting."

4603. Respondent is subject to the regulatory jurisdiction of

469Petitioner, having been issued Registration Number SR0931141 to

477engage in septic tank contracting, and Certificate of

485Authorization Number SA0890161 to do business as Superior Septic

494and Sewer, Inc.

4974. Petitioner seeks to impose revocation of Respondent's

505License and Certificate of Authorization for violations of

513Florida Administrative Code Rule 64E-6.022(1)(l)2. and (1)(k),

520with aggravation pursuant to Rule 64E-6.022(2).

5265. Air Force Captain Timothy Billings made an offer that

536was accepted to purchase a home located at 1938 Quail Run, Lynn

548Haven, Florida, prior to September 12, 2008.

5556. Captain Billings worked with a realtor, Bonnie

563Milstead, and arranged the various steps required to secure a

573Veterans Administration loan with the seller's realtors, Ben and

582John Harrell. A septic tank inspection and certification was

591one of the loan requirements.

5967. On behalf of Captain Billings, Ms. Milstead arranged to

606have Respondent's company inspect and certify the septic tank at

6161938 Quail Run at a price of $250. The price included the

628pumping of the tank for $225 and a $25 charge for the

640certification. Captain Billing paid the $250 charge at the

649closing on the purchase of the home.

6568. John E. McDaniel is the licensed septic tank contractor

666for Superior Septic and Sewer, Inc., and is the qualifying

676contractor for a Certificate of Authorization to do business as

686Superior Septic and Sewer, Inc.

6919. On September 15, 2008, one of Respondent's employees,

700Phillip Fetner, went to 1938 Quail Run where he was met by Ben

713and John Harrell, realtors for seller of the home. Mr. Fetner

724was there to inspect only the septic tank, not being equipped or

736trained to inspect the entire system and drainfield.

74410. Mr. Fetner opened the tank after cutting through roots

754that had grown into it. He noted a large amount of roots in the

768tank that was also seen by the realtor, Ben Harrell.

77811. In spite of the roots, Realtor John Harrell instructed

788Mr. Fetner to "go ahead and pump the tank," which he did. He

801told John Harrell there were still a lot of roots in the tank.

81412. Mr. McDaniel discussed with John Harrell an additional

823charge of $400 to remove the roots from the tank. Mr. Harrell

835did not order the additional work.

84113. Mr. McDaniel believed that enough roots had been

850removed from the tank by Mr. Fetner for a certification to be

862issued, but Mr. Fetner did not confirm this.

87014. Debbie Bass, a clerical staff member of Respondent,

879completed the certification form prior to the inspection being

888complete. This was her custom so that she could stay ahead of

900the work load. The form was left in the inbox to be signed by

914Mr. McDaniel. Ms. Bass did not falsify any records nor had she

926ever been asked to do so in her four-and-a-half years with

937Respondent.

93815. The certification form was signed by Mr. McDaniel

947without the additional root work having been done by his

957company. The mortgage lender relied upon the certification to

966make the loan to Captain Billings.

97216. Mr. McDaniel did not directly inform Captain Billings

981or his realtor, Ms. Milstead, that the septic tank was full of

993roots. He believed that the root situation had been disclosed

1003since the seller's realtors, the Harrells, had been on-site at

1013the time of the inspection.

101817. Captain Billings testified that had he been fully

1027aware of the root situation, he would have probably walked away

1038from the deal because he did not want to have to deal with

1051problems in the future.

105518. Mr. McDaniel allows his wife, Lisa McDaniel, to sign

1065his name in his capacity as a licensed septic tank contractor.

1076Lisa McDaniel actually signed the certification on the

10841938 Quail Run property.

108819. Respondent's position is that the certification was

1096sent out by mistake because the root removal work had not been

1108performed on the tank. Mr. McDaniel does not dispute the fact

1119that the certification form was prepared and signed.

112720. Captain Billings experienced problems with the septic

1135tank system of his newly purchased home at 1938 Quail Run. In

1147March 2009, he discovered the septic tank and system were full

1158of roots and not functioning when Roto-Rooter, owned and

1167operated by Glenn Salyer, removed the manhole access for a pump

1178out and saw the massive roots.

118421. After learning from his realtor that Respondent had

1193been hired to inspect the septic tank, Captain Billings

1202contacted Mr. McDaniel, who refused to do anything about the

1212situation. Even after the filing of the Administrative

1220Complaint, Mr. McDaniel refused to remedy the situation.

122822. Glenn Salyer of Roto-Rooter, a licensed master septic

1237tank contractor and master plumber, would not have certified the

1247septic tank at 1938 Quail Run in its September 15, 2008,

1258condition.

125923. Lyle Ake, another licensed septic tank contractor,

1267would not have certified the septic tank at 1938 Quail Run in

1279its September 15, 2008, condition.

128424. The septic tank should not have been certified in its

1295September 15, 2008, condition.

129925. Roots intruding into the septic tank indicate it is

1309not watertight. However, a system having roots can perform

1318properly without incident for many years.

132426. When the entire system was inspected by Mr. Salyer, it

1335was non-functional and needed replacement.

134027. Roto-Rooter replaced the septic tank system,

1347consisting of a new septic tank and drainfield, at 1938 Quail

1358Run on October 12, 2009. Captain Billings paid $4,500 for the

1370replacement system.

137228. According to David Hammonds, an expert on the rules

1382and functioning of septic tank systems, the system was being

1392inspected and evaluated pursuant to Florida Administrative Code

1400Rule 64E-6.001(5), the Procedure for Voluntary Inspection and

1408Assessment of Existing Systems. The Rule provides specific

1416items to be inspected unless the requesting party, in writing,

1426states that specific items are not to be inspected. Mr.

1436Hammonds testified that after his review of the exhibits and the

1447site, he concluded that the septic tank system at 1938 Quail Run

1459was "a failing system."

146329. Mr. Hammonds concluded that the pump-out procedure

1471could have been completed once enough roots were removed to get

1482the pump into the tank.

148730. Mr. Hammonds noted that the roots had been in the tank

1499for a very long time, maybe years. Roots in the tank can lead

1512to many problems. Roots affect capacity; they damage the tank

1522itself, leading to cracks and leaks; and can lead to the leaking

1534of sewage around the tank cover and seams.

154231. Mr. Hammonds noted that the high fluid level in the

1553tank, almost up to the lid, is an indication of the entire

1565system not working properly.

156932. The reporting requirements in the Voluntary Assessment

1577Rule do not require the use of a particular inspection form.

1588The Rule does specify what must be inspected and reported.

159833. Respondent accurately listed the features of the tank

1607on the certification form: the tank was 1,050 gallons; the tank

1619had neither a baffle nor a filter; and the tank was structurally

1631sound.

163234. Mr. McDaniel believes this matter is all the result of

1643an office error and that he should not be held responsible.

165435. Mr. McDaniel has a history of disciplinary matters

1663with Petitioner. He has been cited for 18 violations in six

1674cases as well as a non-disciplinary letter of concern.

168336. On September 13, 1996, he was fined $50 for inspecting

1694a system without a permit.

169937. On September 13, 1996, he was fined $100 for two

1710repairs to a system without a permit and for violating water

1721table separation and setback from a potable well.

172938. DOAH Case No. 99-2474 resulted in a Final Order

1739imposing an administrative fine of $3,300 for the removal of

1750tank filters after final inspection by department personnel.

1758Judge P. Michael Ruff found in that case that Respondent's

1768actions "show a clear intent to mislead regulatory authorities."

177739. DOAH Case No. 04-1636 was settled by stipulation and

1787resulted in a letter of warning with amelioration of a new

1798drainfield installed by Respondent for an original drainfield

1806that was improperly installed.

181040. On December 2, 2005, Respondent was issued a Letter of

1821Warning for improper disposal of sewage.

182741. DOAH Case No. 07-1651 resulted in jurisdiction in the

1837matter being relinquished to Petitioner based upon Respondent's

1845non-appearance at the final hearing. The result was a fine of

1856$500 for submitting a repair permit application with an

1865incorrect site plan not showing a shed and a fence positioned

1876over and in an existing drainfield.

188242. A Letter of Concern was issued July 23, 2007, to

1893Respondent for improperly reporting a larger than actual

1901capacity of a septic tank. A Letter of Concern is not a formal

1914discipline under Florida Administrative Code Rule 64E-6.022, but

1922demonstrates substandard performance by a licensee.

192843. Mr. McDaniel believes that other septic tank

1936contractors have received lighter treatment for their offenses

1944than he has. Bob Glenn, Petitioner's Environmental Manager for

1953the Bureau of Onsite Management Program, gave some credence to

1963Respondent's perception.

1965CONCLUSIONS OF LAW

196844. The Division of Administrative Hearings has

1975jurisdiction over the subject matter of and the parties to this

1986proceeding. §§ 120.569 and 120.57(1), Fla. Stat.

199345. This prosecution arose under Chapter 489, Part III,

2002Subsection 389.0065(3)(h), Florida Statutes, and Florida

2008Administrative Code Chapter 64E-6.

201246. Petitioner is charged with administering a program for

2021the registration of septic tank contractors, including the

2029adoption of rules that establish ethical standards of practice,

2038disciplinary guidelines, and requirements for the certification

2045of partnerships and corporations. See §§ 489.553 and

2053381.0065(3)(h), Fla. Stat. The pertinent provisions of

2060Petitioner's disciplinary guidelines set forth in Florida

2067Administrative Code Rule 64E-6.022 are as follows:

2074Standards of Practice and Disciplinary

2079Guidelines.

2080(1) It shall be the responsibility of

2087persons registered under this rule to see

2094that work for which they have contracted and

2102which has been performed by them or under

2110their supervision is carried out in

2116conformance with the requirements of all

2122applicable Florida Statutes and Chapter 64E-

21286, F.A.C. The following actions by a person

2136included under this rule shall be deemed

2143unethical and subject to penalties as set

2150forth in this section. The penalties listed

2157shall be used as guidelines in disciplinary

2164cases, absent aggravating or mitigating

2169circumstances and subject to other

2174provisions of this section.

2178* * *

2181(k) Practicing fraud or deceit, making

2187misleading or untrue representations. First

2192violation, letter of warning or fine up to

2200$500; repeat violation, revocation.

2204(l) Gross negligence, incompetence, or

2209misconduct which:

22111. Causes no monetary or other harm to a

2220customer, or physical harm to any person.

2227First violation, letter of warning or fine

2234up to $500; repeat violation, $500 fine and

224290 day suspension or revocation.

22472. Causes monetary or other harm to a

2255customer, or physical harm to any person.

2262First violation, letter of warning or fine

2269up to $500 and 90 day suspension; repeat

2277violation, $500 fine and revocation.

2282* * *

2285(t) The absence of any violation from

2292this section shall be viewed as an

2299oversight, and shall not be construed as an

2307indication that no penalty is to be

2314assessed.

2315(2) Circumstances which shall be

2320considered for the purposes of mitigation or

2327aggravation of penalty shall include the

2333following:

2334(a) Monetary or other damage to the

2341registrant's customer, in any way associated

2347with the violation, which damage the

2353registrant has not relieved, as of the time

2361the penalty is to be assessed.

2367(b) Actual job-site violations of this

2373rule or conditions exhibiting gross

2378negligence, incompetence or misconduct by

2383the contractor, which have not been

2389corrected as of the time the penalty is

2397being assessed.

2399(c) The severity of the offense.

2405(d) The danger to the public.

2411(e) The number of repetitions of the

2418offense.

2419(f) The number of complaints filed

2425against the contractor.

2428(g) The length of time the contractor has

2436practiced and registration category.

2440(h) The actual damage, physical or

2446otherwise, to the customer.

2450(i) The effect of the penalty upon the

2458contractor's livelihood.

2460(j) Any efforts at rehabilitation.

2465(k) Any other mitigating or aggravating

2471circumstances.

2472(3) As used in this rule, a repeat

2480violation is any violation on which

2486disciplinary action is being taken where the

2493same licensee had previously had

2498disciplinary action taken against him or

2504received a letter of warning in a prior

2512case. This definition applies regardless of

2518the chronological relationship of the

2523violations and regardless of whether the

2529violations are of the same or different

2536subsections of this rule. The penalty given

2543in the above list for repeat violations is

2551intended to apply only to situations where

2558the repeat violation is of a different

2565subsection of this rule than the first

2572violation. Where the repeat violation is

2578the very same type of violation as the first

2587violation, the penalty set out above will

2594generally be increased over what is shown

2601for repeat violations.

260447. The performance standard setting rule in question

2612provides:

2613(5) The department Procedure for

2618Voluntary Inspection and Assessment of

2623Existing Systems, May, 2000, herein

2628incorporated by reference, shall be applied

2634except in situations pertaining to an

2640increase in sewage flow or change in sewage

2648characteristics, or failure of the system.

2654The inspection is designed to assess the

2661condition of a system at a particular moment

2669in time. The inspection will identify

2675obviously substandard systems, for example

2680systems without drainfields. The inspection

2685is not designed to determine precise code

2692compliance, nor provide information to

2697demonstrate that the system will adequately

2703serve the use to be placed upon it by this

2713or any subsequent owner. Nothing in this

2720section shall be construed to limit the

2727amount of detail an inspector may provide at

2735their professional discretion. Persons

2739allowed to perform work under this section

2746shall be master septic tank contractors,

2752registered septic tank contractors, state-

2757licensed plumbers, and persons certified

2762under Section 381.0101, F.S. Department

2767employees are excluded from performing these

2773evaluations. Aerobic treatment units and

2778performance-based treatment systems shall

2782not be evaluated using this criteria, but

2789shall be evaluated by the approved

2795maintenance entity which maintains the unit

2801or system. Nothing in this section

2807restricts the person having ownership of,

2813control of, or use of an onsite sewage

2821treatment and disposal system from

2826requesting a partial inspection. The

2831inspector shall provide the person

2836requesting the inspection a copy of the

2843department Procedure for Voluntary

2847Inspection and Assessment of Existing

2852Systems and written notice of their right to

2860request an inspection based on part or all

2868of the standards.

2871Fla. Admin. Code R. 64E-6.001(5).

287648. The referenced procedure provides, in relevant part:

2884These inspection procedures are

2888intended to be used as a minimum standard

2896when these types of inspections are

2902performed. This procedure shall be used if

2909a person having ownership of, control of, or

2917use of an onsite sewage treatment and

2924disposal system requests to have the system

2931inspected due to a reason that is not

2939related to an increase in sewage flow or

2947change in sewage characteristics, or failure

2953of the system.

2956(1) Inspection Procedures: All inspection

2961procedures used by the inspector shall be

2968documented. Unless the person requesting

2973the inspection specifies in writing that

2979parts of the inspection be omitted, the

2986inspection shall include a tank inspection,

2992a drainfield inspection, and a written

2998assessment of the condition of the system.

3005At any time where an inspector finds that

3013the system is in failure, or has been in

3022failure, the inspector may choose to

3028terminate the inspection and inform the

3034owner of the findings.

3038(2) Tank Inspection: (when not omitted at

3045the written instruction of the person

3051requesting the inspection):

3054The tank must be pumped to determine its

3062capacity.

3063* * *

3066Visual inspection of the tank must be made

3074when the tank is empty to detect cracks,

3082leaks, or other defects. Check baffles or

3089tees to ensure they are intact and secure.

3097Note the presence and condition of outlet

3104device, effluent filters and compartment

3109walls. Note any structural defects in the

3116tank. Note the condition and fit of the

3124tank lid, including manholes.

3128* * *

3131(3) Drainfield Inspection: (when not

3136omitted in the written instruction of the

3143person requesting the inspection): The

3148drainfield area should be probed to

3154determine its location and approximate size.

3160Note whether the drainfield is a trench or

3168bed configuration and whether it is made of

3176mineral aggregate, non-mineral aggregate, or

3181plastic chambers. In addition, note any

3187indications of previous failure, the

3192condition of surface vegetation, for

3197example, is there any seepage visible or

3204excessively lush vegetation? If so, the

3210inspector should note if there is ponding

3217water within the drainfield and if there is

3225even distribution of effluent in the field.

3232The inspection should note any downspouts or

3239drains that encroach or drain into the

3246drainfield area. Auger and examine the

3252soils to estimate the seasonal high water

3259table in the area of the drainfield.

3266* * *

3269(5) Assessment: The inspector shall

3274provide a copy of a written signed

3281inspection report to the person requesting

3287the assessment and the owner of the system.

3295* * *

3298(b) The report will indicate any

3304maintenance that needs to be performed on

3311the system.

3313DISCLOSURE STATEMENTS:

3315The following conditions, when determined

3320during the course of an inspection, shall be

3328disclosed using the appropriate disclosure

3333statement below. When the person requesting

3339the inspection has made written

3344specification that portions of the

3349inspection be omitted, the inspector's

3354written report shall indicate any of the

3361conditions that could not be properly

3367assessed because of the limited scope of the

3375inspection.

33761. When the inspector detects cracks,

3382leaks, improper fit or other defects in the

3390tank, manholes or lid, the report shall

3397state that the damaged or defective item or

3405tank be properly corrected.

34092. When the inspector detects any missing

3416or damaged component of the system, the

3423report shall state that the missing or

3430damaged component be replaced or an

3436approvable replacement be installed in the

3442system.

34433. When the inspector detects previous

3449failure indicators, these should be

3454documented in the report.

3458* * *

3461Visual inspection of the tank must be made

3469when the tank is empty to detect cracks,

3477leaks, or other defects. Check baffles or

3484tees to ensure they are intact and secure.

3492Note the presence and condition of outlet

3499device, effluent filters and compartment

3504walls. Note any structural defects in the

3511tank and note the condition and fit of the

3520tank lid, including manholes.

3524* * *

3527When the inspector detects cracks, leaks,

3533improper fit or other defects in the tank,

3541manholes or lid, the report shall state that

3549the damaged or defective item or tank be

3557properly corrected.

3559When the inspector detects any missing or

3566damaged component of the system, the report

3573shall state that the missing or damaged

3580component be replaced or an approvable

3586replacement installed in the system.

3591Procedure for Voluntary Inspection and Assessment of Existing

3599Systems, May, 2000.

360249. Septic tank failure is defined as:

3609Failure—a condition existing within an on

3615site sewage treatment and disposal system

3621which prohibits the system from functioning

3627in a sanitary manner and which results in

3635the discharge of untreated or partially

3641treated wastewater onto ground surface, into

3647surface water, into ground water, or which

3654results in the failure of building plumbing

3661to discharge properly.

3664Fla. Admin. Code R. 64E-6.002(23).

366950. To determine what discipline, if any, should be

3678assessed against Respondent, the inquiry must begin with what

3687services were requested of Respondent. Captain Billings'

3694realtor, Bonnie Milstead, faxed to Respondent a "Request for

3703Pump and Certification of Septic Tank." The request stated that

3713Respondent should contact the listing agent, Ben Harrell, for

3722access to the house. Respondent sent his employee, Mr. Fetner,

3732to the house at 1938 Quail Run where he met Mr. Harrell. The

3745tank was pumped and inspected, and Mr. Fetner noted that the

3756tank was precast; 1,050 gallons in capacity; the lid, walls, and

3768bottom of the tank were intact; the tank was sealed; and that

3780the tank had no baffles or filters. He also noted that the

"3792tank has a lot of roots." Relying upon the report of his

3804employee, Mr. McDaniel informed the realtor for the seller,

3813Mr. Harrell, that he would remove the roots for an additional

3824$400. Apparently, such work was not ordered. Whether by

3833mistake or intentionally, Respondent issued the invoice for the

3842pumping of the tank and the certification that the tank had been

3854pumped and that it was structurally sound. The section of

3864Petitioner's approved certification form related to inspection

3871of the system was left blank and unsigned. Anyone looking at

3882the form would see that only the tank had been inspected, not

3894the entire system and drainfield.

389951. The question next turns on who had a duty to inspect

3911the system and drainfield. By the strict wording of the letter

3922from Ms. Milstead, Respondent performed the pump out and

3931inspection of the tank. The letter required nothing more.

3940Additionally, Respondent told the seller's realtor that the

3948roots should be removed and quoted a price for their removal.

3959No evidence was produced at hearing that anyone asked Respondent

3969to inspect the entire system and drainfield and to render an

3980opinion as to their condition and quality.

398752. Captain Billings testified that he would have walked

3996away from the deal had he known he was buying into a system that

4010would need $4,500 of repair in his first year of occupancy.

4022What the evidence did not explain is why neither Captain

4032Billings' realtor, Ms. Milstead, who ordered the pump out and

4042certification, or the seller's realtor, Mr. Harrell, who was

4051present at the time of the inspection and understood that the

4062roots could be removed for $400, did not make this information

4073known to Captain Billings. Moreover, either or both of the

4083realtors could have requested that the system and drainfield be

4093inspected based upon the fact that extensive roots were found in

4104the septic tank.

410753. Based upon the credible expert testimony, Respondent

4115should have inquired further and at least mentioned to

4124Ms. Milstead or Mr. Harrell that the existence of extensive

4134roots in the tank might lead one to inspect and test further to

4147be sure the roots had not damaged the entire system. However,

4158Respondent would not have been the one to perform such an

4169inspection since he testified that he only inspects septic

4178tanks, not entire systems and drainfields.

418454. While Respondent presented some evidence that his

4192treatment at the hands of the local inspectors may have been

4203historically a bit more heavy-handed than others' treatment in

4212the same county, this evidence does not rise to the level of

4224proving significant disparate treatment by the Bay County and

4233Florida Health Departments. Therefore, this claim by Respondent

4241will not excuse his actions in this case.

424955. The Voluntary Assessment Rule, discussed above, sets

4257forth specific obligations of the registered septic tank

4265contractor who undertakes a voluntary assessment of a septic

4274tank and drainfield for purposes other than repair. The

4283Voluntary Assessment Rule clearly states that the registered

4291septic tank contractor is to examine the septic tank and

4301drainfield. However, the Rule allows the requestor of the

4310inspection to limit the scope of the inspection. In this case,

4321Ms. Milstead's Request for Pump and Certification of Septic

4330Tank, which she faxed to Respondent, limited the scope of the

4341inspection to the septic tank which included a pump out of the

4353tank. Respondent's employee pumped and inspected the tank only,

4362not the system and drainfield. While Respondent's employee

4370found there to be significant roots in the tank, which

4380Mr. McDaniel proposed to remove for a fee, he also stated in his

4393report that the septic tank appeared to be in working order.

4404The seller's realtor, for whatever reason, chose neither to

4413order the removal of the roots for $400 nor to disclose the

4425condition of the tank regarding the roots to either Ms. Milstead

4436or Captain Billings. Regardless of whether the certification

4444was issued in error prior to anything being done about the

4455roots, Respondent is not wholly to blame in this matter.

446556. Count I of the Administrative Complaint raises the

4474issue of whether Respondent committed gross negligence,

4481incompetence, or misconduct which caused monetary harm to a

4490customer as a violation of Florida Administrative Code

4498Rule 64E-6.022(1)(l)2. The monetary harm here is clear:

4506Captain Billings suffered $4,500 in damages by having to replace

4517his septic system. The issue, however, is whether Respondent's

4526actions or omissions caused this damage. Respondent was hired

4535for the limited purpose of pumping out and inspecting the septic

4546tank at 1938 Quail Run. His employee pumped out and inspected

4557the tank and made notes as well as personally informing (and

4568showing) the realtor on site that extensive roots had intruded

4578into the tank. Mr. McDaniel followed this up by informing the

4589same realtor, Mr. Harrell, that he would remove the roots for

4600$400. The drainfield was not inspected at the time of the pump

4612out because Ms. Milstead's letter had limited the scope of the

4623inspection. Perhaps Respondent should have directly informed

4630Ms. Milstead concerning the roots and his offer to remove them.

4641Perhaps he should have directly informed Captain Billings of

4650this information. What Respondent did was inform the realtor

4659who was on site at the time of the inspection that a problem

4672existed with the septic tank. For whatever reason, that same

4682realtor did not follow up on the root issue. At least some

4694responsibility lies with the agent for the seller of the home.

470557. Respondent was clearly negligent in allowing his wife,

4714an unlicensed septic tank contractor, to sign the certification.

4723In fact, his negligence is compounded by the fact that the

4734certification was signed when Respondent clearly knew about the

4743root problem and did not reference it in his report, even though

4755he quoted a price to the seller's realtor for root removal. It

4767is safe to assume that the lender would have taken some action

4779to protect the value of the property had a more detailed report

4791been issued by Respondent. The certification report issued made

4800no mention of roots or wear to the system. It was cursory, at

4813best, and not even signed by the licensed contractor in this

4824case. Respondent should not have allowed his wife or any

4834unlicensed person in the office to sign a certification whether

4844that certification was to be used for purposes of a home

4855purchase or for any other purpose. Moreover, he should have

4865followed up to ensure the root problem was alleviated and should

4876have taken personal responsibility for his office snafu which

4885led to the certification being sent to the lender in error.

4896Respondent's actions rise above the level of simple negligence

4905and, while not clearly a case of gross negligence, constitute

4915incompetence or misconduct. Respondent's actions, while not the

4923sole cause of Captain Billings' damages, significantly

4930contributed to these damages and constitute a violation of

4939Florida Administrative Code Rule 64E-6.022(1)(l)2. The penalty

4946for violating this Rule the first time is a fine not to exceed

4959$500 and a 90-day suspension of the license. This level of fine

4971and suspension would be appropriate in this case subject to

4981whether aggravating factors exist.

498558. Count II of the Administrative Complaint charges

4993Respondent with practicing fraud or deceit by making a

5002misleading or untrue representation to the home purchaser,

5010Captain Billings, or purchaser's agents, as part of a loan

5020application in violation of Florida Administrative Code

5027Rule 64E-6.022(1)(k). While Respondent's actions were negligent

5034and constitute incompetence or misconduct which subjects him to

5043discipline, Petitioner has not proven that Respondent practiced

5051fraud or deceit. As set forth above, Respondent failed to

5061follow up with the removal of the roots from the septic tank he

5074inspected; he failed to inform anyone other than the realtor on

5085site of the root problem, including the realtor (Ms. Milstead)

5095who engaged his services; and he allowed his wife to sign the

5107certification, although he has maintained the certification was

5115issued in error. Respondent stood to make more money on this

5126job by following up with root removal and even possible repairs

5137to the septic tank system had he found it in need of greater

5150service than a mere inspection. The elements of fraud or deceit

5161are not present in the case presented by Petitioner.

517059. Respondent's disciplinary history demonstrates at best

5177a lack of understanding of the law and rules that govern his

5189profession, and, at worst, a disregard of these requirements.

5198Florida Administrative Code Rule 64E-6.022(2) and (3) provides

5206enhanced penalties for aggravating factors and offer guidance on

5215how to assess the penalties:

5220(2) Circumstances which shall be considered

5226for the purposes of mitigation or

5232aggravation of penalty shall include the

5238following:

5239(a) Monetary or other damage to the

5246registrant's customer, in any way associated

5252with the violation, which damage the

5258registrant has not relieved, as of the time

5266the penalty is to be assessed.

5272(b) Actual job-site violations of this

5278rule or conditions exhibiting gross

5283negligence, incompetence or misconduct by

5288the contractor, which have not been

5294corrected as of the time the penalty is

5302being assessed.

5304(c) The severity of the offense.

5310(d) The danger to the public.

5316(e) The number of repetitions of the

5323offense.

5324(f) The number of complaints filed

5330against the contractor.

5333(g) The length of time the contractor has

5341practiced and registration category.

5345(h) The actual damage, physical or

5351otherwise, to the customer.

5355(i) The effect of the penalty upon the

5363contractor's livelihood.

5365(j) Any efforts at rehabilitation.

5370(k) Any other mitigating or aggravating

5376circumstances.

5377(3) As used in this rule, a repeat

5385violation is any violation on which

5391disciplinary action is being taken where the

5398same licensee had previously had

5403disciplinary action taken against him or

5409received a letter of warning in a prior

5417case. This definition applies regardless of

5423the chronological relationship of the

5428violations and regardless of whether the

5434violations are of the same or different

5441subsections of this rule. The penalty given

5448in the above list for repeat violations is

5456intended to apply only to situations where

5463the repeat violation is of a different

5470subsection of this rule than the first

5477violation. Where the repeat violation is

5483the very same type of violation as the first

5492violation, the penalty set out above will

5499generally be increased over what is shown

5506for repeat violations.

5509Most of Respondent's previous violations are minor, relating to

5518failure to secure a permit, exceeding the scope of a permit, or

5530removing filters after inspection. At least one is significant,

5539the case resulting in a formal hearing before the Division, Case

5550No. 99-2474. That case resulted in a substantial fine of $3,300

5562to be paid to the Walton County Health Department ($300) and the

5574Bay County Health Department ($3,000). Although the case is

5584more than 10 years old, it was not Respondent's last infraction

5595and demonstrates he has not fully taken to heart the seriousness

5606of repeated violations of the septic tank contractor law.

5615Therefore, Petitioner has proved that any penalties assessed in

5624this case are aggravated by Respondent's prior acts.

5632Accordingly, the penalty imposed here should be enhanced. A

5641doubling of the penalty and suspension described in Conclusion

5650of Law 57 above constitutes an appropriate resolution to this

5660matter.

566160. Petitioner has sought revocation of Respondent's

5668license to engage in septic tank contracting. Based upon the

5678foregoing findings of fact, the undersigned cannot conclude that

5687Respondent's license should be revoked. While he has been

5696repeatedly disciplined over the past 15 years, he has not yet

5707suffered a suspension of his license. A six-month suspension is

5717appropriate in this case to send a message to Respondent that

5728further violations will most likely result in a revocation of

5738his license to engage in septic tank contracting.

5746RECOMMENDATION

5747Based upon the Findings of Fact and Conclusions of Law,

5757it is

5759RECOMMENDED that a final order be issued by the Department

5769of Health suspending Respondent for six months; suspending

5777Respondent's Septic Tank Contractor Registration Number

5783SR0931141 and Certificate of Authorization Number SA0890161 to

5791do business as Superior Septic and Sewer, Inc.; and imposing a

5802fine in the amount of $1,000.00, on Respondent.

5811DONE AND ENTERED this 25th day of February, 2010, in

5821Tallahassee, Leon County, Florida.

5825S

5826ROBERT S. COHEN

5829Administrative Law Judge

5832Division of Administrative Hearings

5836The DeSoto Building

58391230 Apalachee Parkway

5842Tallahassee, Florida 32399-3060

5845(850) 488-9675

5847Fax Filing (850) 921-6847

5851www.doah.state.fl.us

5852Filed with the Clerk of the

5858Division of Administrative Hearings

5862this 25th day of February, 2010.

5868COPIES FURNISHED :

5871Rodney Marcum Johnson, Esquire

5875Department of Health

58781295 West Fairfield Drive

5882Pensacola, Florida 32501

5885John E. McDaniel

5888Superior Septic and Sewer, Inc.

58937315 Highway 231 North

5897Panama City, Florida 32404

5901Dr. Ana M. Viamonte Ros, Secretary

5907State Surgeon General

5910Department of Health

59134052 Bald Cypress Way, Bin A00

5919Tallahassee, Florida 32399-1701

5922Josefina M. Tamayo, General Counsel

5927Department of Health

59304052 Bald Cypress Way, Bin A02

5936Tallahassee, Florida 32399-1701

5939R. S. Power, Agency Clerk

5944Department of Health

59474052 Bald Cypress Way, Bin A02

5953Tallahassee, Florida 32399-1701

5956NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

5962All parties have the right to submit written exceptions within

597215 days from the date of this Recommended Order. Any exceptions

5983to this Recommended Order should be filed with the agency that

5994will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 06/04/2010
Proceedings: Letter to Judge Cohen from L. McDaniel regarding final order filed.
PDF:
Date: 06/04/2010
Proceedings: Motion to Reopen Case, Intervene and to Re-Issue and Clarify Final Order filed.
PDF:
Date: 05/27/2010
Proceedings: Order filed.
PDF:
Date: 03/26/2010
Proceedings: (Agency) Final Order filed.
PDF:
Date: 03/25/2010
Proceedings: Agency Final Order
PDF:
Date: 02/25/2010
Proceedings: Recommended Order
PDF:
Date: 02/25/2010
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 02/25/2010
Proceedings: Recommended Order (hearing held January 28, 2010). CASE CLOSED.
PDF:
Date: 02/22/2010
Proceedings: (Petitioner`s) Florida Department of Health's Proposed Recommended Order filed.
PDF:
Date: 02/22/2010
Proceedings: Respondent`s Proposed Recommended Order filed.
PDF:
Date: 02/19/2010
Proceedings: Florida Department of Health's Proposed Recommended Order filed.
PDF:
Date: 02/04/2010
Proceedings: Return of Service (of Mr. Phillip Fetner) filed.
PDF:
Date: 02/04/2010
Proceedings: Return of Service (of Bonnie Milstead) filed.
Date: 01/28/2010
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 01/28/2010
Proceedings: Return of Service (Patrick Cantley) filed.
PDF:
Date: 01/28/2010
Proceedings: Return of Service (Phillip Fetner) filed.
PDF:
Date: 01/27/2010
Proceedings: Order Denying Continuance of Final Hearing.
PDF:
Date: 01/27/2010
Proceedings: Petitioner's Reply to Respondent's Motion for Continuance filed.
Date: 01/27/2010
Proceedings: CASE STATUS: Motion Hearing Held.
PDF:
Date: 01/27/2010
Proceedings: Respondent's Request for Continuance due to Petitioners Late Exhibits filed.
PDF:
Date: 01/26/2010
Proceedings: Notice of Additinal Exhibits (exhibits not attached) filed.
PDF:
Date: 01/25/2010
Proceedings: Subpoena Duces Tecum (2) filed.
PDF:
Date: 01/25/2010
Proceedings: Subpoena ad Testificandum (12) filed.
PDF:
Date: 01/25/2010
Proceedings: Exhibit Schedule filed.
PDF:
Date: 01/21/2010
Proceedings: Petitioner's Pre-hearing Statement filed.
PDF:
Date: 01/20/2010
Proceedings: Respondents Witness List and Exhibits Re: Order of Pre-Hearing Instructions (exhibits not attached) filed.
PDF:
Date: 12/21/2009
Proceedings: Notice of Taking Depositions filed.
PDF:
Date: 12/17/2009
Proceedings: Letter to Judge Cohen from R. Johnson enclosing Exhibits A and B that were inadvertently left off the Second Amended Administrative Complaint filed.
PDF:
Date: 12/17/2009
Proceedings: Order Granting Motion to Amend Administrative Complaint
PDF:
Date: 12/16/2009
Proceedings: Motion to Amend Amended Administrative Complaint filed.
PDF:
Date: 12/16/2009
Proceedings: Second Amended Administrative Complaint filed.
PDF:
Date: 12/04/2009
Proceedings: Petitioner's Letter response to the Initial Order filed.
PDF:
Date: 12/02/2009
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 12/02/2009
Proceedings: Notice of Hearing (hearing set for January 28, 2010; 9:00 a.m., Central Time; Panama City, FL).
PDF:
Date: 11/23/2009
Proceedings: Initial Order.
PDF:
Date: 11/23/2009
Proceedings: Amended Administrative Complaint Due to Scrivener's Error filed.
PDF:
Date: 11/23/2009
Proceedings: Motion to Amend Administrative Complaint Due to Scrivener's Error filed.
PDF:
Date: 11/23/2009
Proceedings: Election of Rights filed.
PDF:
Date: 11/23/2009
Proceedings: Administrative Complaint filed.
PDF:
Date: 11/23/2009
Proceedings: Notice (of Agency referral) filed.

Case Information

Judge:
ROBERT S. COHEN
Date Filed:
11/23/2009
Date Assignment:
11/23/2009
Last Docket Entry:
06/04/2010
Location:
Panama City, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

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Related Florida Statute(s) (6):

Related Florida Rule(s) (3):