09-006875 Guarantee Insurance Company vs. Department Of Financial Services, Division Of Workers' Compensation
 Status: Closed
Recommended Order on Thursday, June 17, 2010.


View Dockets  
Summary: Respondent and Intervenor established that the proper billing code was used, consistent with the agency's long-standing interpretation of its rule.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8GUARANTEE INSURANCE COMPANY, )

12)

13Petitioner, )

15)

16vs. )

18) Case No. 09-6875

22DEPARTMENT OF FINANCIAL )

26SERVICES, DIVISION OF )

30WORKERS’ COMPENSATION, )

33)

34Respondent, )

36)

37and )

39)

40LARGO MEDICAL CENTER, INC., )

45d/b/a LARGO MEDICAL CENTER, )

50)

51Intervenor. )

53)

54RECOMMENDED ORDER

56A final hearing was conducted in this case on March 24

67and 25, 2010, in Tallahassee, Florida, before Barbara J. Staros,

77Administrative Law Judge with the Division of Administrative

85Hearings.

86APPEARANCES

87For Petitioner: Cindy R. Galen, Esquire

93Eraclides, Johns, Hall, Gelman

97Johannssen & Goodman, LLP

1012030 Bee Ridge Road

105Sarasota, Florida 34239

108For Respondent: Mari H. McCully, Esquire

114Cynthia Jakeman, Esquire

117Department of Financial Services

121Division of Workers’ Compensation

125200 East Gaines Street

129Tallahassee, Florida 32399

132For Intervenor: Richard M. Ellis, Esquire

138Rutledge, Ecenia & Purnell, P.A.

143119 South Monroe, Suite 202

148Post Office Box 551

152Tallahassee, Florida 32302

155STATEMENT OF THE ISSUE

159The issue is what is the correct amount of workers’

169compensation reimbursement to Largo Medical Center for emergency

177services rendered to patient M.C. for a work-related injury?

186PRELIMINARY STATEMENT

188On November 13, 2009, the Department of Financial Services,

197Division of Workers’ Compensation (the Department) issued a

205Workers’ Compensation Medical Services Reimbursement Dispute

211Determination (the Determination) pursuant to Section 440.13(7),

218Florida Statutes, finding that Guarantee Insurance Company

225(Guarantee) must reimburse Largo Medical Center (Largo) a total

234amount of $5,913.79 for services rendered to injured employee

244M.C. Guarantee and Qmedtrix Systems, Inc. (Qmedtrix) timely

252filed a Petition for Administrative Hearing challenging the

260Determination.

261The Petition was transmitted to the Division of

269Administrative Hearings on or about December 18, 2009. Largo

278filed a Petition to Intervene, which was granted. A telephonic

288motion hearing was held on March 5, 2010. Following the

298hearing, the undersigned entered an Order on Pending Motions

307which denied the Department’s Motion for Summary Recommended

315Order, granted Petitioners’ Motion to Redact Public Information

323from Exhibits, and granted Petitioners’ Motion to Amend. As a

333result, the style of the case was amended to reflect that

344Qmedtrix was no longer a party in this proceeding, and that

355Guarantee became the sole Petitioner. Largo’s Unopposed Motion

363for Taking Official Recognition was granted.

369The case proceeded to hearing as scheduled on March 24 and

38025, 2010. Case numbers 09-6876 and 09-6877 were heard

389simultaneously with this case, but the three cases were not

399consolidated. Separate Recommended Orders will be entered for

407those related cases.

410At hearing, Largo presented the testimony of Allan W.

419March, M.D. Largo offered Exhibits numbered 1 through 7, 24,

42925, 27, and 28, which were admitted into evidence. The

439Department adopted Largo’s case-in-chief as its own. Petitioner

447presented the testimony of William von Sydow and David Perlman,

457M.D. Petitioner’s Exhibits numbered 1 through 5, 10 through 14

467and 28 were admitted into evidence. Rulings were reserved on

477Petitioner’s Exhibits 6, 8 and 9. Upon consideration,

485Petitioner’s Exhibits 6, 8, and 9 are rejected. 1/ Petitioner’s

495Exhibit 7 was proffered.

499A four-volume transcript was filed on April 12, 2010. The

509parties timely filed Proposed Recommended Orders which have been

518duly considered in the preparation of this Recommended Order.

527All references to the Florida Statutes are to 2009.

536FINDINGS OF FACT

5391. Petitioner, Guarantee, is a carrier within the meaning

548of Subsections 440.02(4) and (38), Florida Statutes, and Florida

557Administrative Code Rule 69L-7.602(1)(w).

5612. Respondent, the Department, has exclusive jurisdiction

568to decide disputes relating to the reimbursement of health care

578providers by carriers for medical services rendered to injured

587workers. § 440.13(7) and (11)(c), Fla. Stat.

5943. Intervenor, Largo, is a health care provider within the

604meaning of Subsection 440.13(1)(h), Florida Statutes. Largo is

612an acute care hospital located in Largo, Pinellas County,

621Florida.

6224. On July 25, 2009, Largo provided emergency services to

632patient M.C., a 32-year-old female, who was injured at her place

643of work. M.C. was examined by Largo’s emergency department

652physician. She received two Computed Tomography (“CT”) scans

660without contrast dye, one of the brain and one of the cervical

672spine. She also received a pregnancy test and an X-ray of her

684lumbar spine. The results of these diagnostic tests were

693negative. M.C. was given a cervical collar to wear, and was

704discharged.

7055. Largo’s total charges for M.C.’s outpatient emergency

713services were $7,885.05. Largo submitted its claim for

722reimbursement using the standard “uniform billing” form, UB-04.

730The UB-04 sets out each service provided to M.C., the individual

741charge for each service, and the total charge. The individual

751services on the UB-04 submitted for patient M.C. are listed as

762follows: urine pregnancy test; X-ray; CT scan of the cervical

772spine; a three-dimensional rendering of the image and its

781interpretation; the CT of the brain; and the emergency

790department visit itself.

7936. Largo’s claim was received by MCMC, an organization

802described as a “third-party administrator,” and was referred in

812turn to Qmedtrix. Qmedtrix is a medical bill-review agent

821located in Portland, Oregon. Qmedtrix performs bill review by

830referral from carriers and third-party administrators, and

837performed a bill review for Guarantee of the bill submitted by

848Largo. For its compensation, Qmedtrix is paid a percentage of

858the difference, if any, between the amount billed by the

868facility and the amount paid by the carrier.

8767. Following Qmedtrix’ review, Largo received a check from

885Guarantee in the amount of $5,287.97, along with an “Explanation

896of Medical Benefits” review (EOBR), which is required to be sent

907along with the bill payment.

9128. For reasons that are not clear, there are two EOBRs in

924evidence for this claim. One (Petitioner’s Exhibit 4) has the

934logo “MCMC” in the upper left hand corner and is substantially

945more formal. The other (Largo’s Exhibit 3) does not have any

956identifying logo, but the following statement appears on page

965two: “For questions regarding this review, please call MCMC at

9751-888-350-1150.” It is not clear why MCMC would have generated

985two different EOBRs for the same claim, but, in any event, the

997allowed amounts for the six components of Largo’s charges and

1007the total payment amount, $5,287.97, is the same on both EOBRs.

10199. The EOBR that is Largo’s Exhibit 3 sets out the six

1031individual components of Largo’s claim, and indicates that the

1040first five were approved for reimbursement at 75 percent of the

1051charge billed by Largo. The sixth component is the charge for

1062the emergency department visit itself. For that charge, Largo

1071billed $1,365.38, of which 75 per cent would be $1,024.04. The

1084EOBR indicates the corresponding 25 percent discount from billed

1093charges ($341.35) under a column entitled “MRA,” and indicates

1103further that an additional reduction of $625.81 was applied,

1112leaving an approved payment of $398.22 for the emergency room

1122component of the claim. The additional reduction of $625.81 is

1132under a column entitled “Ntwk Redc,” and the narrative

1142explanation under the total payment states, ”The network

1150discount shown above is based on your contract with the

1160network.” Guarantee conceded at hearing that there was no

1169contract applicable to the claim. The EOBR also has references

1179Largo’s claim.

118110. The EOBR that is Guarantee’s Exhibit 4 has one column

1192entitled “Qualify Code.” In completing an EOBR, insurers must

1201select a code from a list of approximately 50 codes found in

1213Florida Administrative Code Rule 69L-7.602(5)(o)2., which

1219identifies the reason for the disallowance or adjustment. For

1228the emergency room visit, the EOBR shows a code of 82, which is

1241explained as follows: “Payment adjusted: Payment modified

1248pursuant to carrier charge analysis.”

125311. Both EOBRs indicate a “procedure code” of 99283. The

1263UB-04 submitted by Largo used code 99284. These codes are among

1274five codes that are used by hospitals to bill emergency

1284department visits based on “level” of intensity rendered. These

1293codes are taken from the American Medical Association’s Current

1302Procedural Terminology (or CPT), a coding system developed for

1311physician billing, not for hospitals. Over the years, these CPT

1321codes have been adopted by hospitals for billing emergency

1330department visits. Emergency department services are billed

1337with CPT codes 99281 through 99285.

134312. After receiving the payment and EOBR, Largo timely

1352filed a Petition for Resolution of Reimbursement Dispute, with

1361attachments, to the Department. Largo alleged in its Petition

1370that the correct reimbursement amount owed was $5,913.79,

1379leaving an underpayment of $625.82.

138413. Qmedtrix, acting as Guarantee’s representative, then

1391filed Guarantee’s Response to Petition for Resolution of

1399Reimbursement Dispute and attachments with the Department.

140614. Attached to the Response was a letter from R.W.

1416von Sydow dated November 5, 2009. The letter asserted that the

1427correct payment to the hospital (Largo) should be determined on

1437an average of usual and customary charges for all providers in a

1449given geographic area, rather than the hospital’s usual and

1458customary charges. As authority, Mr. von Sydow cites the case

1468of One Beacon Insurance v. Agency for Health Care

1477Administration , 958 So. 2d 1127 (Fla. 1st DCA 2007). The letter

1488also requested that the Department “scrutinize the bill in

1497question in order to determine, first, whether the hospital in

1507fact charged its usual charge for the services provided and,

1517second, whether the billed charges are in line with the

1527customary charges of other facilities in the community.”

153515. The letter further alleges that the hospital “upcoded”

1544the emergency room visit, billing using CPT code 99284,

1553asserting that the proper billing code should have been 99283.

1563The letter concludes that the amount paid, $398.22, for the

1573emergency department visit is closer to the “usual and

1582customary” charges that Qmedtrix asserts, on behalf of

1590Guarantee, is applicable to the claim.

159616. On November 13, 2009, the Department issued its

1605Determination. The Determination states in pertinent part:

1612The Carrier Response to Petition for

1618Resolution of Reimbursement Dispute disputes

1623the reasonableness of the hospital’s “usual

1629and customary charges,” maintains the

1635petitioners’ charges should be based on the

1642average fee of other hospitals in the same

1650geographic area, and references a manual not

1657incorporated by rule. There are no rules or

1665regulations within Florida’s Workers’

1669Compensation program prohibiting a provider

1674from separately billing for individual

1679revenue codes. The carrier did not dispute

1686that the charges listed on the Form DFS-F5-

1694DWC-90 (UB-92) or the charges listed on the

1702itemized statement did not conform to the

1709hospital’s Charge Master. Nor did the

1715carrier submit the hospital’s Charge Master

1721in the response or assert that the carrier

1729performed an audit of the Charge Master to

1737verify the accuracy of the billed charges.

1744Therefore, since no evidence was presented

1750to dispute the accuracy of the Form DFS-F5-

1758DWC-90 or the itemized statement as not

1765being representative of the Charge Master,

1771the OMS finds that the charges billed by the

1780hospital are the hospital’s usual and

1786customary charges.

1788Rule 69L-7.602, F.A.C., stipulates the

1793appropriate EOBR codes that must be utilized

1800when explaining to the provider the

1806carrier’s reasons for disallowance or

1811adjustment. The EOBR submitted with the

1817petition does not conform to the EOBR code

1825requirements of Rule 69L-7.602(5)(q), F.A.C.

1830Only through an EOBR is the carrier to

1838communicate to the health care provider the

1845carrier’s reasons for disallowance or

1850adjustment of the provider’s bill.

1855Pursuant to s. 440.13(12), F.S., a three

1862member panel was established to determine

1868statewide reimbursement allowances for

1872treatment and care of injured workers. Rule

187969L-7.501, F.A.C., incorporates, by

1883reference, the applicable reimbursement

1887schedule created by the panel. Section

1893440.13(7)(c), F.S., requires the OMS to

1899utilize this schedule in rendering its

1905determination for this reimbursement

1909dispute. No established authority exists to

1915permit alternative schedules or

1919methodologies to be utilized for hospital

1925reimbursement other than those adopted by

1931Rule 69L-7.501, F.A.C., unless the provider

1937and the carrier have entered into a mutually

1945agreeable contract.

1947Rule 69L-7.501, F.A.C., incorporates, by

1952reference, the Florida Workers’ Compensation

1957Reimbursement Manual for Hospitals , 2006

1962Edition ( Hospital Manual ).

1967Since the carrier failed to indicate any of

1975the services are not medically necessary,

1981the OMS determined proper reimbursement

1986applying the above referenced reimbursement

1991guidelines. Therefore, the OMS has

1996determined that the carrier improperly

2001adjusted reimbursement to Largo Medical

2006Center for services rendered to the above-

2013referenced injured employee on July 25,

20192009. Based upon the above analysis, the

2026OMS has determined that correct

2031reimbursement equals $5,913.79 ($7,885.05 x

203875% [Hospital Manual] = $5,913.79).

204417. The determination letter also informed Guarantee of

2052its right to an administrative hearing. Guarantee timely filed

2061a Request for Administrative Hearing, which gave rise to this

2071proceeding.

2072CODING FOR M.C.’S EMERGENCY SERVICES

207718. As mentioned above, Largo reported the emergency

2085department visit using CPT Code 99284. No one from the hospital

2096testified, but Largo’s expert, Allan W. March, M.D., reviewed

2105Largo’s hospital record for M.C.

211019. Dr. March is a graduate of Dartmouth College and Johns

2121Hopkins University Medical School. He has extensive experience

2129in, among other things, hospital physician practice and

2137utilization review. Dr. March describes utilization as the

2145oversight of medical care to affirm that it is appropriate,

2155cost-effective, and medically necessary. Dr. March has worked

2163as an emergency department physician and has personally treated

2172upwards of 5,000 workers’ compensation patients. Dr. March

2181testified on behalf of Largo and the Department.

218920. Dr. March described M.C. and her injuries from the

2199hospital record as follows:

2203This is a 32-year-old female who had just

2211slipped at her place of work prior to

2219arrival at the emergency department and

2225presented in moderate distress, with

2230moderate pain in the head, neck, and lower

2238back. And the patient displayed tenderness

2244in the posterior neck area as well as in the

2254right lower back.

2257Dr. March reviewed Largo’s hospital record for M.C. to analyze

2267whether Largo appropriately used CPT code 99284, or whether it

2277should have used a lower CPT code.

228421. Largo’s coding for the emergency department visit is

2293based on the American College of Emergency Physicians’ “ED

2302Facility Level Coding Guidelines” (ACEP Guidelines). By using

2310the ACEP Guidelines, Largo used a nationally recognized

2318methodology in determining the level of service to which the

2328hospital should bill. He noted that the hospital’s charge sheet

2338indicated that the level of services was marked at a Level 4.

2350Dr. March compared the hospital’s charge list with the ACEP

2360Guidelines and found them to be essentially the same, and that

2371the Level 4 marked on the charge sheet corresponded with CPT

2382code 99284. Dr. March found that Largo used a nationally

2392recognized methodology in determining the level of service to

2401which the hospital should bill. In Dr. March’s opinion, Largo

2411correctly assigned 99284 to M.C.’s emergency department visit,

2419and that the assignment of 99284 is substantiated by the medical

2430record.

243122. Under the ACEP guidelines, the CPT code level assigned

2441is always the highest level at which a minimum of one “possible

2453intervention” is found. In this case, Dr. March determined that

2463two CT scans were ordered by the physician and performed by the

2475hospital, which substantiates the use of a 99284 code under the

2486ACEP Guidelines.

248823. Dr. March further explained that the coding level of a

2499hospital does not correspond directly to the coding level

2508assigned by the physician. The physician’s services are coded

2517under the CPT-4 coding book. According to Dr. March, the CPT

2528coding manual is applicable to facility coding only if the

2538hospital chooses to use this manual as a basis in their

2549methodology for coding. Further, Dr. March explained that the

2558separate billing of the emergency department visit captures

2566separate and distinct costs incurred by hospitals that are not

2576included in line-items for procedures.

258124. The claim submitted by Largo was sent to Qmedtrix for

2592a bill review. Its data elements were first entered into

2602The software placed Largo’s claim on hold for manual review.

2612The claim was then manually reviewed by Mr. von Sydow, Director

2623of National Dispute Resolution for Qmedtrix.

262925. Although his educational background is in law,

2637Mr. von Sydow is a certified coder certified by the American

2648Health Information Management Association (AHIMA).

2653Mr. von Sydow determined in his bill review that Largo should

2664have used code 99283 instead of 99284.

267126. Mr. von Sydow described what he considers to be

2681inconsistencies between certain diagnosis codes under the

2688International Classification of Diseases, Ninth Edition (ICD-9)

2695and the CPT codes used to classify the emergency department

2705visit. He considers the ICD-9 codes on Largo’s claim

2714(specifically 959.01 used to indicate “head injury,

2721unspecified”) to be inconsistent with CPT code 99284. In his

2731view, ICD-9 corresponds more closely with CPT code 99283.

2740Moreover, Mr. von Sydow referenced a study by the American

2750Hospital Association (AHA) and AHIMA, which suggests that

2758hospitals should count the number and kind of interventions to

2768approximate the CPT factors, but that a hospital should not

2778include in this count interventions or procedures, such as CTs

2788or X-rays, which the hospital bills separately. He further

2797acknowledged that the federal Centers for Medicare and Medicaid

2806Services (CMS) allow hospitals to use their own methodology in

2816applying the CPT codes.

282027. David Perlman, M.D., received his undergraduate degree

2828from Brown University and his medical degree from the University

2838of Oregon. He has considerable experience as an emergency room

2848physician. For the past six years, he has worked for Qmedtrix

2859initially doing utilization review and as its Medical Director

2868since 2005. Dr. Perlman testified on behalf of Guarantee.

287728. Dr. Perlman is familiar with the ACEP guidelines

2886relied upon by Dr. March and the AHA/AHIMA study relied upon by

2898Mr. von Sydow. He is also familiar with the CPT code handbook.

2910Dr. Perlman suggested that the use of the ACEP guidelines could

2921result in reimbursement essentially already provided in a

2929separate line-item. He agrees with the methodology recommended

2937by the AMA/AHIMA study. That is, counting the number and kind

2948of interventions or procedures to approximate the CPT book’s

2957factors to consider in selecting the code billed for emergency

2967department services, but not including in this count

2975interventions or procedures, such as CTs or X-rays, which the

2985hospital bills separately.

298829. In Dr. Perlman’s opinion, M.C.’s injuries supported

2996assignment of CPT code 99283 rather than 99284. The fact that

3007M.C. underwent CT scans did not alter this conclusion.

3016According to Dr. Perlman, use of a CT scan in a patient’s

3028emergency department treatment determines that the facility may

3036assign a 99284 code under the ACEP guidelines. In his opinion,

3047this does not necessarily reflect the severity of the illness or

3058injury.

305930. Dr. Perlman acknowledged, however, that hospitals are

3067free to use the ACEP guidelines and that many hospitals do so.

307931. The preponderance of the evidence establishes that

3087there is no national, standardized methodology for the manner in

3097which hospitals are to apply CPT codes 99281-99285 for facility

3107billing. The preponderance of the evidence also establishes

3115that, while there is a difference of opinion as to whether ACEP

3127guidelines are the best method, it is a nationally recognized

3137method used by many hospitals. Largo’s use of this methodology

3147is supported by the weight of the evidence as appropriate.

3157M.C.’s hospital record amply documents the interventions

3164required for the assignment of CPT code 99284 under the ACEP

3175guidelines. Dr. March’s opinion that the separate billing of

3184the emergency department visit captures separate and distinct

3192costs incurred by hospitals that are not included in line-items

3202for procedures is accepted. It is concluded that the coding of

3213M.C.’s emergency department visit as 99284 by Largo was

3222appropriate.

322332. There is no dispute that Largo’s charges as

3232represented on the UB-04 form conform to its internal charge

3242master, or that the services represented were in fact provided,

3252or that they were medically necessary.

3258CONCLUSIONS OF LAW

326133. The Division of Administrative Hearings has

3268jurisdiction over the parties and the subject matter of this

3278case pursuant to Sections 120.569 and 120.57(1), Florida

3286Statutes.

328734. This proceeding, as all other proceedings conducted

3295under Section 120.57(1), Florida Statutes, is de novo in nature.

3305See § 120.57(1)(k), Fla. Stat.

331035. Generally, unless there is a statute which provides

3319otherwise, the party asserting the affirmative of an issue has

3329the burden of proof. See Department of Transportation v. J.W.C.

3339Co. , Inc., 396 So. 2d at 778, (Fla. 1st DCA 1981); Balino v.

3352Dept. of Health and Rehabilitative Services , 348 So. 2d 349

3362(Fla. 1st DCA 1977). It was Largo which petitioned the

3372Department for affirmative relief and agency action, i.e. , a

3381determination that the Petitioner improperly disallowed payment.

3388See § 440.13(7)(a). Accordingly, Largo, as the health care

3397provider who is asserting entitlement to reimbursement for

3405medical services provided to M.C., has the burden of proving

3415that the charges for the services provided do not constitute

3425over-utilization or a billing error.

343036. The standard of proof is a preponderance of the

3440evidence. See § 120.57(1)(j), Fla. Stat.

344637. This case involves a reimbursement dispute under

3454Section 440.13(7), Florida Statutes. Section 440.13, Florida

3461Statutes, reads in pertinent part:

3466(6) UTILIZATION REVIEW--Carriers shall

3470review all bills, invoices, and other

3476claims for payment submitted by health care

3483providers in order to identify

3488overutilization and billing errors,

3492including compliance with practice

3496parameters and protocols of treatment . . .

3504If a carrier finds that overutilization of

3511medical services or a billing error has

3518occurred, or there is a violation of the

3526practice parameters and protocols of

3531treatment established in accordance with

3536this chapter, it must disallow or adjust

3543payment for such services or error without

3550order of a judge of compensation claims or

3558the department, if the carrier, in making

3565its determination, has complied with this

3571section and rules adopted by the agency.

3578(7) UTILIZATION AND REIMBURSEMENT DISPUTES--

3583(a) Any health care provider . . . who

3592elects to contest the disallowance or

3598adjustment of payment by a carrier under

3605subsection (6) must, within 30 days after

3612receipt of notice of disallowance or

3618adjustment of payment, petition the

3623department to resolve the dispute. The

3629petitioner must serve a copy of the petition

3637on the carrier and on all affected parties

3645by certified mail. The petition must be

3652accompanied by all documents and records

3658that support the allegations contained in

3664the petition. Failure of a petitioner to

3671submit such documentation to the agency

3677results in dismissal of the petition.

3683(b) The carrier must submit to the

3690department within 10 days after receipt of

3697the petition all documentation

3701substantiating the carrier's disallowance or

3706adjustment. Failure of the carrier to

3712timely submit the requested documentation to

3718the agency within 10 days constitutes a

3725waiver of all objections to the petition.

3732(c) Within 60 days after receipt of all

3740documentation, the department must provide

3745to the petitioner, the carrier, and the

3752affected parties a written determination of

3758whether the carrier properly adjusted or

3764disallowed payment. The department must be

3770guided by standards and policies set forth

3777in this chapter, including all applicable

3783reimbursement schedules, practice

3786parameters, and protocols of treatment, in

3792rendering its determination.

3795(d) If the department finds an improper

3802disallowance or improper adjustment of

3807payment by an insurer, the insurer shall

3814reimburse the health care provider,

3819facility, insurer, or employer within 30

3825days, subject to the penalties provided in

3832this subsection.

3834(e) The department shall adopt rules to

3841carry out this subsection. . . .

3848* * *

3851(11) AUDITS.--

3853(c) The department has exclusive

3858jurisdiction to decide any matters

3863concerning reimbursement, to resolve any

3868overutilization dispute under subsection

3872(7). . . .

3876* * *

3879(12) CREATION OF THREE-MEMBER PANEL; GUIDES

3885OF MAXIMUM REIMBURSEMENT ALLOWANCES.--

3889(a) A three member panel is created . . .

3899[which] shall determine statewide schedules

3904of maximum reimbursement allowances for

3909medically necessary treatment, care, and

3914attendance by physicians, hospitals,. . .

3921All compensable charges for hospital

3926outpatient care shall be at 75 percent of

3934usual and customary charges , except as

3940otherwise provided by this subsection.. . .

3947(emphasis supplied)

394938. Thus, subsection (6) requires carriers to review all

3958bills for payment submitted by health care providers for errors.

3968Subsection (7) sets forth the procedure for resolving disputes

3977concerning payments for services rendered to injured workers.

398539. Pursuant to Subsection 440.13(7)(e), Florida Statutes,

3992the Department has adopted Florida Administrative Code Rule 69L-

40017.501, which incorporates by reference the Reimbursement Manual

4009for Hospitals, 2006 Edition (the Manual), which provides in

4018pertinent part:

4020Section X: Outpatient Reimbursement

4024A. Reimbursement Amount.

4027Except as otherwise provided in this

4033Section, hospital charges for services and

4039supplies provided on an outpatient basis

4045shall be reimbursed at seventy-five percent

4051(75%) of usual and customary charges for

4058medically necessary services and supplies,

4063and shall be subject to verification and

4070adjustment in accordance with Sections XI

4076and XII of this Manual. [2/]

408240. At issue in this proceeding is whether reimbursement

4091to Largo should be based upon the individual hospital’s usual

4101charge or should instead be based upon the usual and customary

4112charge of all hospitals within the same geographic area.

4121Relying primarily on One Beacon Insurance v. Agency for Health

4131Care Administration , supra , Petitioner argues that reimbursement

4138should be based upon the usual and customary charge in the

4149community. In its Petition for Administrative Hearing,

4156Guarantee contends that the Department “misinterpreted and

4163misapplied Rule 69L-7.501, F.A.C. . . . [Hospital Manual]

4172contrary to the provisions of Section 440.13(12), Fla. Stat.

4181(2009).”

418241. The Department has consistently applied the 2006

4190Manual to refer to the individual hospital’s “usual and

4199customary charges.” ( See cases officially recognized referenced

4207in and attached to Largo’s Unopposed Motion for Taking Official

4217Recognition.)

421842. Until determined otherwise in a Section 120.56,

4226Florida Statutes, rule challenge proceeding, Florida

4232Administrative Code Rule 69L-7.501 is presumptively valid. Any

4240determination that a duly promulgated rule is contrary to a

4250statute is beyond the authority of the undersigned and is within

4261the purview of an appellate court. See Clemons v. State Risk

4272Management Trust Fund , 870 So. 2d 881, 884 (Fla. 1st DCA 2004)

4284(Benton, J., concurring). Accord , Amerisure Mutual Insurance

4291Company v. Agency for Health Care Administration , DOAH Case

4300No. 07-1755 (Order Relinquishing Jurisdiction and Closing File,

4308January 23, 2008) (Quattlebaum, A.L.J.); FFVA Mutual v. Agency

4317for Health Care Administration , DOAH Case. No. 07-5414 (Order,

4326March 26, 2008) (Wetherell, A.L.J.).

433143. It is concluded that the Largo’s calculation of 75

4341percent of its usual and customary charge is consistent with the

4352Department’s long-standing interpretation of Florida

4357Administrative Code Rule 69L-7.501. Further, Largo established

4364by a preponderance of the evidence that the use of code 99284

4376did not constitute over-utilization or a billing error.

4384RECOMMENDATION

4385Based on the foregoing Findings of Fact and Conclusions of

4395Law, it is

4398RECOMMENDED:

4399That the Department of Financial Services, Division of

4407Workers' Compensation, enter a Final Order requiring Petitioner

4415to remit payment to Largo consistent with the Determination

4424Letter dated November 13, 2009, and Section 440.13(7)(c),

4432Florida Statutes.

4434DONE AND ENTERED this 17th day of June, 2010, in

4444Tallahassee, Leon County, Florida.

4448S

4449BARBARA J. STAROS

4452Administrative Law Judge

4455Division of Administrative Hearings

4459The DeSoto Building

44621230 Apalachee Parkway

4465Tallahassee, Florida 32399-3060

4468(850) 488-9675

4470Fax Filing (850) 921-6847

4474www.doah.state.fl.us

4475Filed with the Clerk of the

4481Division of Administrative Hearings

4485this 17th day of June, 2010.

4491ENDNOTES

44921/ As to Exhibits 8 and 9, Respondent/Intervenors’ relevancy

4501objections are sustained. The witness testified that he did not

4511rely on these documents to form his opinion. Regarding Exhibit

45216, Respondent/Intervenor argue that Petitioner did not comply

4529with Section 90.956, Florida Statutes, in that the originals or

4539duplicates of the data from which the summary is compiled was

4550not made available; and that it is impractical and may be

4561impossible to make available the thousands of individual

4569hospital claims that underlie the summaries sought to be

4578admitted. Petitioner argues that it offered to make available

4587the “underlying data” in so far as the data is part of several

4600sources of data for which the amount paid is based. However,

4611what Guarantee cannot do is make available the actual data used

4622by AHD in its summaries. Allowing access to Qmedtrix’ data and

4633providing links to other data sources does not equate to

4643providing access to the underlying data used by AHD in compiling

4654the summaries sought to be introduced by Guarantee. No one from

4665AHD, the entity which compiled the data submitted by various

4675hospitals to the federal government, testified. No one from the

4685reporting hospitals testified. Mr. von Sydow’s testimony cannot

4693be used as a conduit for impermissible hearsay statements to be

4704admitted as evidence. Gerber v. Iyengar , 725 So. 2d 1181 (Fla.

47153rd DCA 1998). Further, this data is uncorroborated and,

4724therefore, is not sufficient in itself to support a finding of

4735fact as contemplated by Section 120.57(1)(c), Florida Statutes.

4743Whether Mr. von Sydow can rely on these facts in forming

4754his opinion is another matter. Petitioner argues that even if

4764the data is inadmissible, Mr. von Sydow may rely on this data to

4777form his opinion, citing Section 90.704, Florida Statutes. Upon

4786review of the record, the undersigned finds that the data are of

4798a type reasonably relied upon by experts in the subject in

4809forming their opinions. Accordingly, Respondent/Intervenor’s

4814motion to strike Mr. von Sydow’s testimony in this regard is

4825denied.

48262/ The “verification and adjustment in accordance with Sections

4835XI and XII” of the Manual is not applicable in this case.

4847COPIES FURNISHED :

4850Cindy R. Galen, Esquire

4854Eraclides, Johns, Hall, Gelman

4858Johannssen & Goodman, LLP

48622030 Bee Ridge Road

4866Sarasota, Florida 34239

4869Mari H. McCully, Esquire

4873Department of Financial Services

4877Division of Workers’ Compensation

4881200 East Gaines Street

4885Tallahassee, Florida 32399

4888Richard M. Ellis, Esquire

4892Rutledge, Ecenia & Purnell, P.A.

4897119 South Monroe Street, Suite 202

4903Post Office Box 551

4907Tallahassee, Florida 32301

4910Julie Jones, CP, FRP, Agency Clerk

4916Department of Financial Services

4920Division of Legal Services

4924200 East Gaines Street

4928Tallahassee, Florida 32399

4931Benjamin Diamond, General Counsel

4935Department of Financial Services

4939The Capitol, Plaza Level 11

4944Tallahassee, Florida 32399

4947Honorable Alex Sink

4950Chief Financial Officer

4953Department of Financial Services

4957The Capitol, Plaza Level 11

4962Tallahassee, Florida 32399

4965NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

4971All parties have the right to submit written exceptions within

498115 days from the date of this Recommended Order. Any exceptions

4992to this Recommended Order should be filed with the agency that

5003will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 09/29/2010
Proceedings: Agency Final Order
PDF:
Date: 09/29/2010
Proceedings: Agency Final Order filed.
PDF:
Date: 09/29/2010
Proceedings: Department of Financial Services' Exceptions to DOAH Recommended Order filed.
PDF:
Date: 06/17/2010
Proceedings: Recommended Order
PDF:
Date: 06/17/2010
Proceedings: Recommended Order (hearing held March 24-25, 2010). CASE CLOSED.
PDF:
Date: 06/17/2010
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 06/01/2010
Proceedings: Written Report and Recommended Order filed.
PDF:
Date: 06/01/2010
Proceedings: Notice of Filing (of Non-final Writen Report and Recommended Order) filed.
PDF:
Date: 04/23/2010
Proceedings: Proposed Order Recommended Order filed.
PDF:
Date: 04/22/2010
Proceedings: Joint Proposed Recommended Order of Department of Financial Services, Division of Workers' Compensation and Largo Medical Center, Inc., d/b/a Largo Medical Center filed.
Date: 04/12/2010
Proceedings: Transcript (volume I-IV) filed.
Date: 03/24/2010
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 03/22/2010
Proceedings: Department and Oak Hill's Pre-Hearing Statement filed.
PDF:
Date: 03/22/2010
Proceedings: Department and Aventura's Pre-Hearing Statement filed.
PDF:
Date: 03/22/2010
Proceedings: Joint Pre-hearing Stipulation filed.
PDF:
Date: 03/22/2010
Proceedings: Petitioner's Witness List filed.
PDF:
Date: 03/22/2010
Proceedings: Petitioner's Exhibits (exhibits not attached) filed.
PDF:
Date: 03/22/2010
Proceedings: Petitioner's Unilateral Pre-hearing Statement filed.
PDF:
Date: 03/19/2010
Proceedings: Unopposed Motion for Taking Official Recognition filed.
PDF:
Date: 03/18/2010
Proceedings: Argeed-to Motion to Extend Time for Filing Pre-hearing Stipulation filed.
PDF:
Date: 03/16/2010
Proceedings: Notice of Taking Telephonic Depositions Duces Tecum filed.
PDF:
Date: 03/16/2010
Proceedings: Notice of Service filed.
PDF:
Date: 03/15/2010
Proceedings: Largo's Exhibit List (exhibits not attached) filed.
PDF:
Date: 03/15/2010
Proceedings: Largo's Witness List filed.
PDF:
Date: 03/15/2010
Proceedings: Petitioner's Exhibits (exhibits not attached) filed.
PDF:
Date: 03/15/2010
Proceedings: Petitioner's Witness List filed.
PDF:
Date: 03/12/2010
Proceedings: Notice of Unavailability filed.
PDF:
Date: 03/05/2010
Proceedings: Order on Pending Motions.
PDF:
Date: 02/26/2010
Proceedings: Notice of Telephonic Motion Hearing (motion hearing set for March 5, 2010; 10:00 a.m.).
PDF:
Date: 02/18/2010
Proceedings: Petitioner's Response in Opposition to Department's Amended Memorandum in Support and Motion for Summary Recommended Order of Dismissal filed.
PDF:
Date: 02/17/2010
Proceedings: Largo's First Request for Production of Documents to Petitioner filed.
PDF:
Date: 02/17/2010
Proceedings: Largo's First set of Interrogatories to Petitioner filed.
PDF:
Date: 02/17/2010
Proceedings: Notice of Service of Largo's First set of Interrogatories to Petitioner filed.
PDF:
Date: 02/16/2010
Proceedings: Petitioners' Motion to Redact Public Information from Exhibits to Petitioners Response to Order, Response to Intervenor's Request to Dismiss and Motion to Amend filed.
PDF:
Date: 02/15/2010
Proceedings: Petitioners' Response to Respondent's First Interrogatories filed.
PDF:
Date: 02/15/2010
Proceedings: Petitioners' Response to Respondent's First Request for Admissions filed.
PDF:
Date: 02/15/2010
Proceedings: Petitioner's Response to Respondent's First Requests to Produce filed.
PDF:
Date: 02/15/2010
Proceedings: Department's Amended Notice of Filing Discovery Responses filed.
PDF:
Date: 02/15/2010
Proceedings: Departments Amended Memorandum in Support and Motion for Summary Recommended Order of Dismissal filed.
PDF:
Date: 02/12/2010
Proceedings: Department's Notice of Filing Discovery Responses filed.
PDF:
Date: 02/12/2010
Proceedings: Department's Memorandum in Support and Motion for Summary Recommended Order of Dismissal filed.
PDF:
Date: 02/12/2010
Proceedings: Petitioners Response to Order, Response to Intervenor's Request to Dismiss and Motion to Amend (attachments not available for viewing) filed.
PDF:
Date: 02/03/2010
Proceedings: Notice of Service filed.
PDF:
Date: 02/02/2010
Proceedings: Order.
PDF:
Date: 01/29/2010
Proceedings: Order Granting Petition to Intervene.
PDF:
Date: 01/27/2010
Proceedings: Reply to Petitioners Response to Largo Medical Center's Petition to Intervene filed.
PDF:
Date: 01/26/2010
Proceedings: Petitioners Response to Largo Medical Center's Petition to Intervene filed.
PDF:
Date: 01/12/2010
Proceedings: Largo Medical Center's Notice of Consent to Venue filed.
PDF:
Date: 01/11/2010
Proceedings: Largo Medical Center's Petition to Intervene filed.
PDF:
Date: 01/08/2010
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 01/08/2010
Proceedings: Notice of Hearing (hearing set for March 24 and 25, 2010; 9:30 a.m.; Tallahassee, FL).
PDF:
Date: 01/06/2010
Proceedings: Respondent's Notice of Propounding Discovery Upon Petitioners filed.
PDF:
Date: 01/05/2010
Proceedings: Department's Response to Initial Order filed.
PDF:
Date: 12/29/2009
Proceedings: Petitioner's Response to Initial Order filed.
PDF:
Date: 12/21/2009
Proceedings: Initial Order.
PDF:
Date: 12/21/2009
Proceedings: Notice of Litigation filed.
PDF:
Date: 12/18/2009
Proceedings: Agency referral filed.
PDF:
Date: 12/18/2009
Proceedings: Petition for Administrative Hearing filed.
PDF:
Date: 12/18/2009
Proceedings: Agency action letter filed.

Case Information

Judge:
BARBARA J. STAROS
Date Filed:
12/18/2009
Date Assignment:
12/21/2009
Last Docket Entry:
09/29/2010
Location:
Tallahassee, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

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Related Florida Statute(s) (7):

Related Florida Rule(s) (2):