17-002754 Galencare, Inc., D/B/A Northside Hospital vs. Florida Department Of Health
 Status: Closed
Recommended Order on Wednesday, December 20, 2017.


View Dockets  
Summary: Northside Hospital met its burden of establishing that its trauma center application meets all applicable criteria, thereby entitling it to provisional status as a Level II trauma center.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8GALENCARE, INC., d/b/a NORTHSIDE

12HOSPITAL,

13Petitioner,

14vs.

15FLORIDA DEPARTMENT OF HEALTH,

19Case No. 17 - 2754

24Respondent,

25and

26BAYFRONT HMA MEDICAL CENTER,

30LLC, d/b/a BAYFRONT HEALTH -

35ST. PETERSBURG; AND ST. JOSEPH'S

40HOSPITAL, INC., d/b/a

43ST. JOSEPH'S HOSPITAL,

46Intervenors.

47_______________________________/

48RECOMMENDED ORDER

50A final hearing was held in this matter before Robert S.

61Cohen, Administrative Law Judge ( Ð ALJ Ñ ) with the Division of

74Administrative Hearings ( Ð D OAH Ñ ), on July 12 and 13 , 2017, in

89Tallahassee , Florida.

91APPEARANCES

92For Galencare, Inc., d/b/a Northside Hospital:

98Stephen A. Ecenia, Esquire

102Rutledge Ecenia, P.A.

105119 South Monroe Street, Suite 202

111Post Office Box 551

115Tallahassee, Florida 32302 - 0551

120For Florida Department of Health :

126Jay Patrick Reynolds, Esquire

130Michael Jovane Wi lliams, Esquire

135Prosecution Services Unit

138Department of Health

1414052 Bald Cypress Way , Bin A02

147Tallahassee, Florida 32399

150For Bayfront HMA Medical Center, LLC, d/b/a Bayfront

158Healt h - St. Petersburg:

163Timothy Bruce Elliott, Esquire

167Smith & Associates

1703301 Thomasville Road , Suite 201

175Tallahassee, Florida 32308

178For St. JosephÓs Hospital, Inc., d/b/a St. JosephÓs

186Hospital:

187Karen Ann Putnal, Esquire

191Moyle Law Firm, P.A.

195118 North Gadsden Street

199Tallahassee, Florida 32301

202R. Kathleen Brown - Blake, Esquire

2081520 Kil learn Center Boulevard

213Tallahassee, Florida 32309

216STATEMENT OF THE ISSUE

220The issue in this case is whether the application filed with

231the Department of Health (ÐDepartmentÑ) on March 31, 2017 , by

241Galencare Inc., d/b/a Northside Hospital (ÐNorthsideÑ) , to

248operate as a provisional Level II trauma center met the

258applicable criteria and standards under Part II, Chapter 395,

267Florida Statutes (2017) , 1 / and Florida Administrative Code

276Chapter 64J - 2.

280PRELIMINARY STATEMENT

282On May 1, 2017, the De partment notified Petitioner,

291Northside, that its application to become a provisional Level II

301trauma center was denied. Northside challenged the denial by

310filing a petition pursuant to section 120.57(1), Florida

318Statutes. The DepartmentÓs review determi ned that NorthsideÓs

326a pplication failed to meet at least three of the Critical

337Elements required by law for a trauma center. On May 15, 2017, a

350Notice of Agency Referral was filed at DOAH , whereby the p etition

362was assigned DOAH Case No. 17 - 2754. On May 1 8, 2017, Bayfront

376HMA Medical Center, LLC, d/b/a Bayfront Health - St. Petersburg

386(ÐBayfrontÑ) , filed a Petition to Intervene asserting that, as an

396existing trauma center in the same Trauma Service Area ( Ð TSA Ñ ) ,

410it had standing to intervene , including becaus e its substantial

420interests would be impacted should Northside be approved. On

429May 25, 2017, St. JosephÓs Hospital, Inc., d/b/a St. JosephÓs

439Hospital (ÐSJHÑ) , filed a Petition to Intervene with Full - party

450Status. In a June 9, 2017 , Order, BayfrontÓs inte rvention was

461granted, but with some limitations on BayfrontÓs participation.

469In the same Order, SJH was granted leave to intervene, but with

481greater limitations than Bayfront. The final hearing in this

490matter was held on July 12 and 13, 2017, in Tallahas see, Florida.

503At the hearing, Northside presented the testimony of Peter

512Kennedy, Doreen Gilligan, Angela Chisolm, and Dr. Erik Barquist.

521The Department presented the testimony of Cynthia Dick (ÐChief

530DickÑ), the DepartmentÓs assistant deputy secretary o f Health and

540also the interim d irector for the Division of Emergency

550Preparedness and Community Support, with oversight of several

558divisions, bureaus and programs , including the DepartmentÓs

565ÐTrauma Program.Ñ Intervenor, Bayfront, presented the testimony

572of its corporate representative, Dr. Steven Epstein. Joint

580Exhibits 1 through 10 were admitted into evidence. NorthsideÓs

589Exhibits 1 through 6, 10 through 15, 20, 23 , and 26 were admitted

602into evidence. In addition, the ALJ took official recognition of

612NorthsideÓs Exhibits 7 and 8. The DepartmentÓs Exhibits 2 and 3

623were admitted into evidence , and the ALJ took official

632recognition of BayfrontÓs Exhibits 11 through 13. Intervenor,

640SJH, monitored the hearing , but did not actively participate in

650the heari ng and so did not offer any exhibits into evidence.

662After an initial deadline of 30 days from the filing of the

674transcript for filing proposed recommended orders was

681established, the parties requested, and were granted , three

689extensions of time to file th eir proposals. All parties have

700timely submitted proposed findings of fact and conclusions of law

710on or before October 2, 2017 , which have been duly considered in

722the preparation of this Recommended Order.

728FINDING S OF FACT

732I. Parties

7341. The Department is an agency of the State of Florida

745created pursuant to section 20.43, Florida Statutes. The

753DepartmentÓs mandate is to Ðpromote, protect and improve the

762health of all people in the state , Ñ and it has a primary

775responsibility for evaluating provisional trauma center

781applications submitted by acute care hospitals. § § 381.001 and

791395.40(3), Fla. Stat.

7942. Northside is a 288 - bed acute - care hospital located in

807TSA 9, Pinellas County, Florida. Northside provides a wide range

817of services, including inpatien t cardiovascular and neuroscience

825services.

8263. Northside has developed a trauma program and submitted

835an application to operate as a provisional Level II trauma center

846in March 2017. The DepartmentÓs preliminary determination to

854deny NorthsideÓs applic ation on May 1, 2017 , is the subject of

866this proceeding.

8684. Bayfront is an acute - care hospital located in TSA 9,

880Pinellas County, Florida. Bayfront has been designated by the

889Department as a Level II trauma center.

896II. NorthsideÓs Trauma Center Ap plication

902A. Northside Submitted a Timely Letter of Intent

9105. In the summer of 2016, Northside received a letter from

921the Department notifying Northside of the opportunity to submit a

931letter of intent to become a trauma center.

9396. Northside ti mely submitted a letter of intent with the

950Department in September 2016. This letter indicated that

958Northside would seek approval from the Department to operate as a

969Level II trauma center. Northside was well - situated for a trauma

981center because of the r esources and services already in place at

993the hospital. Moreover, Northside was prepared to open a trauma

1003program because it already had extensive experience treating

1011critically ill patients.

10147. After Northside submitted its letter of intent, the

1023Depa rtment responded by sending Northside a notice accepting its

1033letter of intent and providing information on the application

1042process. The notice directed Northside to the DepartmentÓs

1050trauma center application and contained instructions for the

1058completion a nd submission of the application.

1065B. Northside Established a Full Trauma Program a fter the

1075Department Accepted its Letter of Intent

10818. Once Northside received the DepartmentÓs notice

1088confirming acceptance of its letter of intent, it began making

1098significant investments of resources and capital to develop its

1107trauma program. It did so to ensure that its forthcoming

1117application was compliant with the requirements set forth in

1126DOH Pamphlet (DHP) 150 - 9 (the ÐTrauma StandardsÑ or ÐDHPÑ) , which

1138is inco rporated by reference in r ule 64J - 2.011.

11499. As part of the development of its trauma program,

1159Northside hired Doreen Gilligan in October 2016 to serve a s

1170d irector of Trauma Services. The hospital also worked with Angie

1181Chisolm to draw on resources from other approved trauma centers,

1191such as trauma - related policies and procedures and best practices

1202for trauma center operations.

120610. NorthsideÓs expertise in advanced, life - saving care,

1215including cardiovascular and neuroscience programs and its

1222intensive care unit (ÐICUÑ) , made it a well - qualified candidate

1233to open a new trauma center.

123911. Between October 1, 2016 , and April 1, 2017, Northside

1249invested over $4 million to develop its trauma program.

125812. Northside invested $2.5 million in physical p lant

1267improvements and equipment. These improvements included:

1273• A helipad, which is properly licensed by

1281the Department of Transportation and FAA.

1287The helipad is operational and Northside is

1294already receiving patients from helicopters

1299on a daily basis in its capacity as an acute -

1310care hospital.

1312• Two state - of - the - art trauma resuscitation

1323bays in the emergency department (ÐEDÑ) that

1330are in immediate proximity to the helipad.

1337These new trauma bays can accommodate up to

1345four trauma patients at the same time.

1352• The expansion of the ICU to include 12 beds

1362that are specifically designated for trauma

1368patients.

1369• The expansion of one of the operating rooms

1378because trauma patients often require care

1384from multiple doctors simultaneously.

1388• The purchase of new equipment, including

1395new ICU monitors, operating room equipment,

1401and equipment to support physician

1406subspeci alists.

1408• The purchase of a blood track machine for

1417the emergency department. This machine

1422dramatically reduces the amount of time it

1429tak es for patients to receive blood

1436transfusions.

1437• The purchase of a platelet function testing

1445machine and a thromboelastography machine.

1450These machines help identify where a trauma

1457patient is bleeding. These machines also

1463play a critical role in quickl y stopping

1471bleeding Î one of the key functions that

1479every traum a center must perform.

1485• The purchase of a second computed

1492tomography (ÐCTÑ) machine dedicated solely to

1498the provision of radiology services needed by

1505trauma patients.

150713. Northside inves ted approximately $1.7 million in

1515physician and staff employment and recruitment. This investment

1523has enabled Northside to do the following:

1530• Provide continuous, around - the - clock trauma

1539surgeon coverage, 7 days a week (beginning

1546February 16, 2017).

1549• Provide continuous, around - the - clock

1557anesthe siology coverage.

1560• Provide hospital coverage for the required

156719 physician sub - specialty groups. These

1574physicians are able to arrive at the hospital

1582within 30 minutes or less.

1587• Hire more than 30 addition al full - time

1597nurses to meet the staffing requirements in

1604the Trauma Standards. These hires have

1610allowed Northside to provide a continuous,

1616in - house presence of operating room nurses

1624and technicians.

1626• Hire specialized administrative staff for

1632the traum a program, including Doreen Gilligan

1639(Director of Trauma Services), a trauma

1645registrar, and a performance improvement

1650coordinator dedicated solely to ensuring

1655NorthsideÓs trauma patients receive high

1660quality care. Once NorthsideÓs trauma

1665program becomes o perational, Northside plans

1671to hire a second trauma performance

1677improvement coordinator.

167914. Between January and March 2017, Northside provided over

16885,000 hours of trauma training to its staff, including the CEO

1700and CFO of the hospital. The major focu s of this training was

1713the Trauma Nursing Core Course (ÐTNCCÑ) for nursing staff, which

1723is the foundation of emergency nursing education and ensures that

1733the nursing staff can provide high - quality care for the most

1745severely injured patients. The hospital implemented nursing

1752education requirements which exceeded the Trauma Standards. Some

1760of this training included actual operational practice using

1768simulations and mock trauma drills.

177315. Northside implemented over 200 new facility policies

1781related to tra uma during this period. Northside subsequently

1790trained its staff on these new programs.

179716. Northside made all of these investments prior to

1806March 31, 2017, the date on which Northside submitted its

1816applic ation to the Department.

1821C. Northside Timely Assembled and Submitted Its Trauma

1829Center Application and Deficiency Response to the Department

183717. NorthsideÓs application was prepared by a core team

1846whose mission was to ensure that the application fully complied

1856with the Trauma Standards. Th e key members of that team were

1868Peter Kennedy, chief operating officer ; Doreen Gilligan, d irector

1877of Trauma Services; Dr. Erik Barquist, interim trauma medical

1886director ; and Angie Chisolm , assistant vice president of Trauma

1895Services for HCA East and West F lorida Divisions. The final

1906application submitted to the Department encompassed over 10,000

1915pages of information. Because the application was too voluminous

1924for any one person to prepare alone, each of the team members

1936played an important role in ensurin g the application addressed

1946each Trauma Standard. Preparation of the application involved

1954thousands of staff hours and required close cooperation with the

1964physicians, staff, and community members.

196918. Northside timely submitted its trauma center

1976applic ation (ÐNorthside ApplicationÑ) to the Department on

1984March 31, 2017 .

198819. After receiving the Northside A pplication, the

1996Department arranged for it to be reviewed by two outside experts,

2007Dr. Lawrence Reed and Nurse Susan Cox. Both Dr. Reed and Nurse

2019Cox have reviewed trauma applications on behalf of the Department

2029in the past.

203220. On April 14, 2017, the Department sent Northside a

2042letter notifying it of the deficiencies that Dr. Reed and

2052Nurse Cox had identified (the ÐDeficiency NoticeÑ). The

2060Departme nt provided a checklist ( Department of Health Initial

2070Provisional Review Checklist for Northside, Apr il 5, 2017 ,

2079hereafter referred to as the ÐInitial ChecklistÑ ) based on the

2090Trauma Standards with boxes marked ÐYesÑ or ÐNoÑ to indicate

2100whether the reviewe rs found evidence to demonstrate that each

2110particular Trauma Standard and subpart w as met. The checklist

2120also contained written comments from the reviewers for subparts

2129which were checked ÐNo. Ñ Of the more than 350 subparts that make

2142up the Trauma Standa rds, the reviewers only identified 35 about

2153which they had concerns or additional questions. Most of the

2163comments from the reviewers consisted of simple requests for

2172clarification. In some cases, the reviewers asked for

2180information that Northside had alr eady submitted with the initial

2190application on March 31, 2017.

219521. Northside timely responded to each deficiency

2202identified by the Department on April 21, 2017 (the ÐDeficiency

2212ResponseÑ), five business days after receipt of the Deficiency

2221Notice. The Deficiency Response was prepared by the same team

2231that prepared the initial application. Much like the initial

2240application, the teamÓs role was to ensure that each concern was

2251addressed and that the application demonstrated that the hospital

2260met the Traum a Standards. The Deficiency Response included

226978 supporting exhibits consisting of hundreds of pages.

227722. The Deficiency Response was divided in two sections:

2286(1) a narrative table; and (2) supporting exhibits to the

2296narrative table. In the narrative table, Northside addressed

2304each Trauma Standard subpart identified in the Initial Checklist

2313as an area not met or an area of concern. The table was

2326organized into three columns: the first reciting the subpart

2335language; the second copying the reviewer co ncern from the

2345Initial Checklist; and the third detailing NorthsideÓs narrative

2353response or explanation to each comment.

235923. The Deficiency Response was also reviewed by Dr. Reed

2369and Nurse Cox. These reviewers determined that Northside

2377addressed and co rrected the vast majority of deficiencies

2386identified in the initial review. Only three Trauma Standard

2395subparts were identified as remaining areas of concern:

2403Standard V(B)(3)(a)(1), Standard V(B)(3)(d), and Standard

2409XVIII(G). Each of these issues was i dentified by Dr. Reed.

2420Neither Dr. Reed nor Nurse Cox recommended to the Department that

2431NorthsideÓs application be denied.

243524. On May 1, 2017, the Department informed Northside that

2445its application was not in compliance with the applicable Trauma

2455Stand ards and would be denied (ÐDenial LetterÑ). The Denial

2465Letter did not identify which (if any) of the Standards that the

2477Department believed that Northside had not met. Instead, the

2486Denial Letter attached a checklist indicating concerns with only

2495three su bparts. The Department now takes the position that

2505NorthsideÓs application is deficient because it did not satisfy

2514Standard V(B)(3)(a)(1), Standard V(B)(3)(d), and Standard

2520XVIII(G), although the Department has not stated whether each one

2530of these Standar ds, standing alone, would have (in its view)

2541warranted denial of the application.

254625. The Denial Letter did not afford Northside any

2555opportunity to address the potential issues identified with

2563respect to the three Standards. Instead, it informed Norths ide

2573that its only options were to seek an administrative hearing

2583challenging the DepartmentÓs denial or to submit a trauma center

2593application the following year. Northside therefore did not

2601submit any additional documentation to the Department.

2608D. NorthsideÓs Evidence Establishes That It Satisfied Each

2616of the Three Standards the Department Claimed Were Deficient

2625i. Standard V(B)(3)(a)(1)

262826. Standard V addresses the facility requirements relating

2636to the emergency department. It includes requir ements for a

2646trauma resuscitation area, helipad, emergency physicians, support

2653staff, and trauma flow sheet, among other criteria. This

2662Standard also details the required qualifications for emergency

2670room physicians who may provide care to trauma patients .

2680Emergency room physicians must be board certified in emergency

2689medicine or meet stringent alternate criteria demonstrating their

2697qualifications.

269827. There are two ways to meet the alternate criteria. The

2709first includes attestation from the trauma med ical director that

2719there is a critical need for the physician , completion of an

2730accredited residency training program , documentation that the

2737physician participated in the Advanced Trauma Life Support

2745(Ð ATLS Ñ) program , 48 hours of trauma - related continuing medical

2757education in the past three years , evidence that the physician

2767attends at least 50 percent of the trauma performance improvement

2777meetings , evidence of membership or attendance at regional or

2786national trauma meetings during the past three years , an d

2796attestation by the trauma medical director and emergency

2804department director that the physician compares favorably with

2812other physicians on the trauma call schedule. The second way for

2823a physician to meet the alternate criteria is by providing

2833evidence of board certification in a primary care specialty and

2843attestation by the emergency department director that the

2851physician has worked as a full - time emergency physician for three

2863of the last five years.

286828. As part of its initial application, Northside p rovided

2878the Department with staffing schedules for March, April, and

2887May 2017 , which documented the physicians on staff in the

2897emergency room during those months and the shift times they would

2908cover. Northside also submitted substantial evidence regarding

2915the qualifications of each of these emergency room physicians.

2924One of these emergency room physicians was Dr. Abraham Wilks. At

2935the time it submitted its initial application, Northside believed

2944Dr. Wilks met both paths of the alternate criteria. In

2954pre paration for the initial application, Dr. Wilks, working with

2964Northside, went to extraordinary lengths to secure the seven

2973required components under the first alternate criteria path.

2981Northside also provided evidence that Dr. Wilks qualified under

2990the sec ond alternate criteria path since he was board eligible

3001for family medicine and had been working as an emergency

3011physician for the past five years. The staffing schedules

3020submitted with NorthsideÓs application on March 31, 2017 , showed

3029that Dr. Wilks was scheduled to be the sole physician provider

3040for short periods of time on a limited number of days.

305129. During his review of the initial application, Dr. Reed

3061concluded that Dr. Wilks did not meet either of the alternative

3072criteria because he did not com plete an emergency medicine

3082residency and was no longer board - certified in family medicine.

3093Because Dr. Wilks did not meet these qualification requirements

3102in Standard V(B)(3) as an emergency department physician, he

3111could not be the sole physician provid er in the emergency

3122department.

312330. After receiving the Deficiency Notice and Initial

3131Checklist, Northside immediately took steps to address Dr. ReedÓs

3140comments. NorthsideÓs leadership worked with the director of the

3149emergency department to ensure that Dr. Wilks would not be the

3160sole physician provider in the emergency room. After April 18,

31702017, Dr. Wilks never served as the sole physician provider in

3181the emergency room. The emergency department physician staffing

3189schedule for April and May 2017 , was updated to reflect these

3200changes ( ÐUpdated Staffing ScheduleÑ ) . The other physicians

3210listed on the staffing schedule were appropriately qualified, and

3219the staffing schedule provided for appropriate physician

3226coverage.

322731. In its Deficiency Response, No rthside noted these

3236operational changes regarding Dr. Wilks and specifically

3243addressed Dr. ReedÓs concerns. Northside informed the Department

3251that ÐDr. Wilks has been removed from the ED Trauma assignment

3262and will never be the single provider in the ED, e ffective

3274immediately.Ñ Dr. Reed agreed at his deposition that if

3283Dr. Wilks were removed from the staffing schedule, Northside

3292would be in compliance with Standard V(B)(3)(a)(1).

329932. The Deficiency Response also referenced a related

3307exhibit , which Norths ide intended to be the amended staffing

3317schedule. However, due to a clerical error, NorthsideÓs

3325Deficiency Response included the old staffing schedule from the

3334initial application, which incorrectly showed Dr. Wilks as the

3343sole provider for limited period s. The old staffing schedule

3353contradicted the narrative explanation of NorthsideÓs operational

3360changes included in the Deficiency Response and was clearly

3369submitted in error. Dr. Reed himself noted this contradiction:

3378The response document also states t hat ÐDr. Wilks has been

3389removed from the ED Trauma assignment and will never be the

3400single provider in the ED, effective immediately. However, it

3409appears that Dr. Wilks is the only ED physician on site from

34216a - 8a on May 4, May 7, May 20, and May 21. Ple ase clarify this

3438contradiction.Ñ

343933. The Department did not follow Dr. ReedÓs

3447recommendation. It never contacted Northside to ask why the

3456staffing schedule listed Dr. Wilks as the sole provider for

3466limited periods of time when NorthsideÓs submission e xpressly

3475stated that Dr. Wilks would no longer be the sole provider. Had

3487the Department contacted Northside, it would have learned that

3496the ÐoldÑ staffing schedule had been submitted rather than the

3506current and correct staffing schedule, i.e., the one tha t did not

3518include Dr. Wilks as the sole provider.

352534. Thus, there can be no dispute that, as of April 18,

35372017, ( 1 ) NorthsideÓs operative emergency department staffing

3546schedule was updated to reflect that Dr. Wilks would never be the

3558sole provider; and ( 2 ) at all times, NorthsideÓs emergency

3569department was fully staffed by properly qualified emergency

3577department physicians. Under these circumstances, the Department

3584erred in taking the position that Northside did not satisfy

3594Standard V(B)(3)(a)(1) simply because it mistakenly submitted an

3602outdated staffing schedule to the Department in conjunction with

3611its clear narrative explanation.

3615ii. Standard V(B)(3)(d)

361835. The physician qualifications included in Standard V

3626also require that each physician mainta in a current ATLS provider

3637certification. The ATLS certification is required only of

3645emergency department physicians and trauma surgeons because these

3653are the physicians who treat trauma patients when they first

3663arrive at the trauma center. One of the em ergency department

3674physicians included in NorthsideÓs application is Dr. Joseph

3682Nelson. Dr. Nelson also serves as the emergency department Ós

3692pre - hospital trauma care expert for the Committee of Emergency

3703Preparedness and Readiness, meaning that he is the stateÓs expert

3713on issues relating to the emergency care provided on - site before

3725patients are brought to the hospital. NorthsideÓs application

3733included an extensive set of documents that established

3741Dr. NelsonÓs credentials, including the following: a com pilation

3750of Dr. NelsonÓs certifications, proof of his osteopathic board

3759certification, his Florida Department of Health medical license,

3767his physician profile with the American Medical Association,

3775proof of his continuing medical education hours, his lette r of

3786privileges at Northside, and his most recent ATLS certificate.

3795Dr. NelsonÓs ATLS certificate included a letter from ATLS that

3805recognized Dr. Nelson for high scores on his written and

3815practical tests and recommended that he apply to be an ATLS

3826course i nstructor, an honor that is accorded only to doctors who

3838attain the best performances at the training course.

384636. At the time Northside submitted its initial

3854application, Dr. NelsonÓs ATLS certification had recently expired

3862and he was planning to take a course to renew his certification.

3874Dr. Nelson was aware of the expiration before the submission and

3885made a concerted effort to complete the course in advance by

3896registering for a course in February 2017. However, the course

3906Dr. Nelson was originally sched uled to take in February 2017 was

3918cancelled due to a snowstorm. Because ATLS courses are in high

3929demand and often full, Dr. Nelson was not able to immediately

3940reschedule for a course in his region. After working with

3950Northside and Angie Chisolm, he regis tered for another course to

3961be held in Tallahassee on April 23, 2017. Northside included

3971proof of his course registration with its initial application.

398037. In the Deficiency Notice and Initial Checklist provided

3989by the Department, Dr. Reed noted that D r. NelsonÓs ATLS

4000certificate had expired and acknowledged that he was scheduled to

4010take his ATLS course on April 23, 2017. Dr. Reed asked the

4022hospital to Ðprovide evidence of successful completion of the

4031ATLS course he is scheduled to take on 4/23/2017.Ñ Dr. Reed did

4043not ask the hospital to submit any further documentation before

4053t he certificate arrived.

405738. On multiple occasions, Northside sought clarification

4064from the Department regarding how it should establish that

4073Dr. Nelson was in compliance with Standard V(B)(3)(d). Before

4082Northside submitted its initial application to the Department, it

4091informed the Department that Dr. Nelson was registered for and

4101planned to take the ATLS course on April 23, 2017 , and asked for

4114guidance regarding how it should establish that Dr. Nelson was in

4125compliance with Standard V(B)(3)(d). The Department advised

4132Northside to provide proof of registration with its initial

4141application, and Northside did just that. Northside returned to

4150the Department for guidance after re ceiving the Deficiency Notice

4160and reminded the Department that Dr. Nelson planned to complete

4170the ATLS course on April 23 , 2017 . Once again, the Department

4182directed Northside to submit documentation of course registration

4190and to later submit Dr. NelsonÓs updated ATLS cert ificate when

4201available.

420239. In its Deficiency Response, Northside reiterated that

4210Dr. Nelson was registered for and scheduled to complete the ATLS

4221certification course on April 23 , 2017 , just two days later.

4231Based on the DepartmentÓs g uidance, Northside also included

4240Dr. NelsonÓs ATLS course registration, which demonstrated that he

4249was scheduled to take the course in Tallahassee on April 23,

42602017, as well as email communication from the course host

4270confirming that Dr. Nelson paid for an d secured a seat at that

4283course. Northside further indicated that it would provide

4291evidence to the Department of Dr. NelsonÓs ATLS recertification

4300following successful completion of the course. Northside also

4308informed the Department that if Dr. Nelson di d not attend and

4320pass the course on April 23, 2017, he would be removed from the

4333call schedule effective May 1, 2017.

433940. Dr. Nelson successfully completed the course on

4347April 23, 2017 , and thus satisfied his ATLS requirement that day.

4358Northside immediat ely confirmed with the ATLS coordinator that

4367Dr. Nelson had passed the course and concluded that he was in

4379compliance with Standard V(B)(3)(d).

438341. Dr. ReedÓs review of NorthsideÓs Deficiency Response

4391stated: ÐUpon receipt of a copy of Dr. NelsonÓs upda ted ATLS

4403certification, compliance with this standard will have been met.Ñ

4412Northside subsequently received Dr. NelsonÓs updated ATLS

4419certification. It did not arrive at Northside until after May 1 ,

44302017, due to normal delays in processing by the American College

4441of Surgeons. At hearing, Northside presented Dr. NelsonÓs

4449updated ATLS certification reflecting his successful completion

4456on April 23, 2017.

446042. In sum, Dr. Nelson was ATLS - certified as of April 23,

44732017, which is before the DepartmentÓs May 1, 2017 , deadline.

4483Northside also provided a litany of information to the Department

4493with its initial application and Deficiency Response detailing

4501Dr. NelsonÓs efforts to secure his ATLS certification. Northside

4510therefore satisfied Standard V(B)(3)(d).

4514ii i. Standard XVIII(G)

451843. Standard XVIII addresses quality management, which is

4526one of the core requirements of a trauma program. Since the time

4538that Northside began building its trauma program, it has

4547prioritized quality management. Northside began de veloping its

4555trauma quality management program in early December 2016. As

4564part of this effort, Northside developed a trauma quality

4573management plan, which is essential for any quality management

4582program. Following the beginning of limited trauma - related

4591operations on February 16, 2017, Northside held its first peer

4601review meeting on February 22, 2017 , to discuss patient treatment

4611issues. Dr. Barquist attended these meetings and minutes were

4620kept. Northside also began to hold nursing and ancillary staff

4630meetings, known as trauma quality management (ÐTQMÑ) meetings,

4638during this time. The directors of each department at the

4648hospital attended these meetings, as well as the chief operating

4658officer and chief financial officer . The objective of these

4668meetings was to operationalize the more than 200 trauma - specific

4679policies and procedures put in place during the trauma program

4689development. Any issues identified in these meetings were

4697addressed immediately with the whole trauma staff to ensure

4706program - wide comp liance.

471144. To demonstrate compliance with this Standard, Northside

4719submitted nearly 400 pages of documents with its initial

4728application. These included NorthsideÓs Trauma Performance

4734Improvement and Patient Safety Plan, policies and procedures, and

4743pe er review minutes.

474745. As part of its application, Northside submitted the

4756minutes of its peer review meetings at which quality management

4766issues were discussed. Even though Northside was not receiving

4775trauma alert patients from local emergency medical services

4783(something it could not do prior to becoming a provisionally

4793approved trauma center), it routinely conducted quality

4800management activities with regard to patients in the hospital

4809with trauma injuries. With this patient population, Northside

4817empl oyed its trauma improvement processes to identify areas in

4827which there was room for improvement in care, and to determine

4838how education, training , and equipment could be enhanced to

4847improve care for similar patients in the future.

485546. In his review of S tandard XVIII(F), Dr. Reed affirmed

4866that Northside held quality management meetings at which the

4875following issues were discussed:

4879• The subject matter discussed, including an

4886analysis of all issues related to each case

4894referred by the trauma service medi cal

4901director to the trauma program manager, cases

4908involving morbidity or mortality determining

4913whether they were disease related or provider

4920related and the preventability, and cases

4926with other quality of care concerns.

4932• A summary of cases with variatio ns not

4941referred to the committee.

4945• A description of committee discussion of

4952cases not requiring action, with an

4958explanation or each decision.

4962• Any action taken to resolve problems or

4970improve patient care and outcomes.

4975• Evidence that the committee evaluated the

4982effectiveness of any action taken to resolve

4989programs or improve patient care and

4995outcomes.

499647. Northside also submitted documents addressing Standard

5003XVIII(G). This subpart addresses a quarterly report prepared by

5012the trauma quality mana gement committee which must be submitted

5022to the Department by approved trauma centers 15 days after the

5033end of each quarter. If approved as a provisional trauma center,

5044Northside would have submitted its first quality report to the

5054Department on August 15 , 2017. The report, which is only

5064submitted by provisionally approved and verified trauma centers,

5072must include information related to patient case reviews, select

5081clinical indicators, and patient complications. The report is

5089only made available by the D epartment to approved trauma centers;

5100it is not provided to applicants. The report form is not

5111referenced in any Department rule, the Trauma Standards, or the

5121DepartmentÓs website. However, to establish that Northside was

5129prepared to provide the required report once it received

5138provisional approval, Northside obtained a copy of the template

5147from an affiliated operating trauma center and included that

5156template in its application.

516048. Because it was not an approved trauma center, Northside

5170ultimately sub mitted a detailed template of the quality report to

5181be submitted following approval as required. The detailed

5189template included blank fields with the quality indicators

5197selected by the Department and the hospital, benchmarking data

5206points, patient complic ations, and case review information. The

5215fields in the report regarding patient complications and case

5224review information can be taken directly from the peer review

5234minutes, which Northside submitted with its initial application

5242and were located directly in front of its detailed template.

525249. In his review of NorthsideÓs initial application,

5260Dr. Reed concluded that Northside provided much of the required

5270evidence , demonstrating Ðan active and effective trauma quality

5278improvement programÑ and met the va st majority of subparts in

5289this Standard. However, regarding Standard XVIII(G), Dr. Reed

5297identified deficiencies on the basis that Ð[a] template of a

5307report was submitted, but there were no cases recorded.Ñ

5316Dr. Reed confirmed that he reviewed the peer re view minutes

5327Northside submitted with its application.

533250. In response to Dr. ReedÓs comment, Northside submitted

5341updated templates with additional information. The quality

5348indicator and benchmarking templates were populated with data

5356from its trauma re gistry regarding the patients with traumatic

5366injuries that the hospital had treated since February 16, 2017.

5376In addition to these documents , which specifically addressed

5384Standard XVIII(G), Northside also submitted more peer review

5392minutes from subsequent meetings since the initial application,

5400which were included directly in front of Exhibit 75.

540951. Dr. Reed ultimately concluded that Northside had not

5418demonstrated compliance with Standard XVIII(G)(1) - (3). That

5426conclusion, however, is unsupportable by th e evidence at hearing .

5437Dr. Reed acknowledged that NorthsideÓs Deficiency Response

5444provided the Ðquarterly data regarding the state required

5452indicators and the additional institution - specific indicators.Ñ

5460The only reason he believed that NorthsideÓs appli cation remained

5470deficient was that it did not Ðaddress the individual case

5480quality review issues required in Standard XVIII.G.1 - 3.Ñ This

5490conclusion is undermined by Dr. ReedÓs recognition - Î as reflected

5501in his review of Standard XVIII(F) - Î that Northside wa s conducting

5514case quality reviews. In his deposition, Dr. Reed agree d that

5525NorthsideÓs Deficiency Response Ðdid include information

5531regarding the number of cases and indicators and that sort of

5542thing.Ñ Indeed, Dr. ReedÓs true concern appears to have been

5552that NorthsideÓs Ðnumbers,Ñ i.e., the number of patient cases

5562reviewed by Northside, were Ðstill kind of thin.Ñ But Dr. Reed

5573himself recognized that prior to the time that a trauma center

5584application is provisionally approved and the trauma program

5592begin s treating trauma alert patients, a trauma program is

5602unlikely to have a large number of patient cases to review.

561352. The DepartmentÓs view that Northside did not satisfy

5622Standard XVIII(G) is not supported by the evidence. The section

5632of the quality repo rt addressing individual case reviews is

5642simply a summary of the information contained in the hospitalÓs

5652peer review minutes - Î and Northside conducted the required peer

5663review meetings. Northside demonstrated at hearing that it was

5672capable of preparing a t able summarizing its peer review cases

5683and the corrective action taken for each case. All the

5693information contained in the completed table was taken verbatim

5702from the peer review minutes that Northside submitted with its

5712initial application and Deficiency Response. If approved,

5719Northside was prepared to submit the quarterly report as required

5729on August 15 , 2017 . Thus, at worst, Northside did not copy and

5742paste information from one place to another. To the extent

5752possible, Northside complied with this St andard.

575953. The DepartmentÓs review of an earlier trauma center

5768application confirms that the Department should not have

5776determined that Northside did not satisfy Standard XVIII(G). In

5785April 2016, the Department approved an application to operate as

5795a p rovisional Level II trauma center submitted by Jackson South

5806Community Hospital. As part of its approval, the Department --

5816based on a review by Dr. Reed -- determined that Jackson South met

5829each of the requirements in Standard XVIII(G). However, Jackson

5838Sou th only submitted hospital policies , promising to prepare and

5848submit the required quality report if approved. Jackson South

5857did not submit any quality report or even a template of such a

5870report. Despite submitting far less evidence demonstrating

5877complian ce, Dr. Reed did not note any deficiencies for this

5888Standard with regard to Jackson SouthÓs application . T he

5898Department ultimately approved the application. Dr. Reed

5905confirmed that NorthsideÓs quality management program was

5912significantly more developed t han the one for Jackson South

5922Community Hospital that Dr. Reed himself had recommended be

5931approv ed only two years earlier. At hearing, Chief Dick could

5942not explain the inconsistency.

594654. In sum, the Department erred in concluding that

5955Northside had not satisfied Standard XVIII(G) because Northside

5963had an active and effective quality management program that

5972involved thorough case reviews and Northside demonstrated that it

5981was capable of submitting the required forms once its program was

5992approved and its fully operational.

5997E. Contemporaneous Emails Demonstrate T hat the Department

6005Denied NorthsideÓs Application for Reasons Having Nothing to D o

6015with the Merits of NorthsideÓs Program

602155. The DepartmentÓs decision to deny NorthsideÓs

6028application was not made in a vacuum. On April 28, 2017 - Î only

6042two days before the Department sent Northside the Denial Letter - Î

6054a circuit judge in Leon County entered an order (ÐInjunction

6064OrderÑ) temporarily enjoining Northside from operating as a

6072trauma center and enjo ining the Department from permitting

6081Northside to operate as a provisional trauma center. This

6090injunction was based exclusively on issues of administrative law

6099and did not in any manner address the merits of NorthsideÓs

6110application. In fact, the Departme nt strongly opposed the

6119injunction.

612056. The injunction did not prevent the Department from

6129approving NorthsideÓs application. The DepartmentÓs internal

6135correspondence demonstrates that the injunction led the

6142Department to deny NorthsideÓs application, presumably because it

6150was concerned about the ramifications of provisionally approving

6158NorthsideÓs application while the injunction was pending and

6166Northside could not begin trauma center operations. On April 28,

61762017, just hours before the I njunction O rd er was issued, Kate

6189Kocevar, head of the DepartmentÓs Trauma Section, emailed

6197Dr. ReedÓs final conclusions to Chief Dick and informed her that

6208in her opinion ÐNorthside Hospital appears to have passed the

6218reviewers [ sic ] survey and will be granted Provisio nal status.Ñ

6230Chief Dick confirmed at hearing that her initial impression based

6240on Ms. KocevarÓs email was that Northside passed the survey.

6250Later that day, Chief Dick received the injunction order and

6260immediately emailed other Department personnel , Ð[l]o oks like the

6269letter to Northside will not be going out on Monday as originally

6281written.Ñ Three days later, on May 1, 2017, the Department sent

6292Northside the Denial Letter, notifying the hospital that its

6301application had not met the Trauma Standards and wo uld be denied.

631357. Given the looming injunction order, the DepartmentÓs

6321internal correspondence, and the fact that the three alleged

6330deficiencies are minor, at the very most, the DepartmentÓs

6339decision to deny the application was apparently motivated by an

6349administrative decision that it should not approve an application

6358while the injunction was in place - Î not by any genuine concerns

6371regarding the merits of NorthsideÓs program.

6377F. Northside Has Expended , and Continues to Expend ,

6385Millions of Dollars to Maintain an Operational Trauma Program

639458. Northside has continued to maintain its trauma service

6403capability, including retaining physicians and staff, while

6410proceeding with its challenge of the DepartmentÓs preliminary

6418denial. As part of its readine ss efforts, NorthsideÓs quality

6428management program remains in place, meaning that Northside is

6437still holding peer review and quality i mprovement meetings.

6446Maintaining a continued state of readiness to initiate operations

6455as a provisional Level II trauma c enter will cost Northside

6466approximately $13 million this year.

6471CONCLUSIONS OF LAW

647459 . The Division of Administrative Hearings has

6482jurisdiction over the parties and subject matter of this cause of

6493action pursuant to sections 120.569, 120.57(1) , and 395.40 25(7).

650260. Northside has standing to participate in this

6510administrative hearing as a party substantially affected by the

6519DepartmentÓs denial of the Northside Application, pursuant to

6527section 395.4025(7) and r ule 64J - 2.1012(2).

653561. Bayfront petitioned to intervene as a party whose

6544substantial interests would be affected by the hearing pursuant

6553to sections 120.569, 120.57(1), and 395.4025(7) , and Florida

6561Administrative Code C hapters 28 - 106 and 64J - 2 .

657362 . SJH petitioned to intervene with full - party status

6584pursuant to sections 120.569, 120.57(1), and 395.4025(7) , and

6592chapters 28 - 106 and 64J - 2 .

660163 . On June 9, 2017 , the ALJ granted BayfrontÓs petition to

6613intervene with limitations regarding interjection of issues, and

6621granted SJHÓs petition with significant restrictions. See Order

6629Denying BayfrontÓs Motion to Consolidate, Granting BayfrontÓs

6636Motion for Leave to Intervene with Restrictions, and Granting

6645St. JosephÓs Petition to Intervene with Limited Status (June 9,

66552017).

665664 . Northside seeks a determinatio n that the Department

6666erred when it denied NorthsideÓs provisional Level II trauma

6675center application.

667765 . The standard of review in this proceeding is de novo .

6690See § 120.57(1)(k), Fla. Stat. The purpose of this de novo

6701review is to formulate final agenc y action with respect to the

6713Northside Application. See , e.g. , J.D. v. Fla . DepÓt of Child . &

6726Fams . , 114 So. 3d 1127, 1132 ( Fla. 1st DCA 2013) (Ð[T]he

6739legislature intended a ÒtypicalÓ chapter 120.57 proceeding in

6747which the purpose is to Ò formulate final a gency action , not to

6760review action taken earlier and preliminarily.ÓÑ) (emphasis

6767added).

676866 . Under this standard of review, the ALJ stands in the

6780shoes of the Department. The ALJ evaluates whether the

6789DepartmentÓs final agency action should be to accept or reject

6799the Northside Application.

680267 . In conducting this de novo review, the ALJ makes his or

6815her own determination as to whether the Northside Application, as

6825submitted to the Department, met applicable standards.

68326 8 . The ALJ, however, must follow the Trauma s tatute s and

6846the DepartmentÓs trauma regulations. The ALJ must also defer to

6856the DepartmentÓs reasonable interpretation of those authorities.

6863See , e.g. , State Contracting & Eng Ó g Corp. v. DepÓt of Transp. ,

6876709 So. 2d 607, 610 (Fla. 1st DCA 199 8) (Ðthis policy of

6889deference to an agency's expertise in interpreting its rules

6898applies not only to the courts but also to administrative law

6909judges.Ñ); Univ. Med. Ctr., Inc. v. DepÓt of HRS , 483 So. 2d 712

692223 (Fla. 1st DCA 1985) (batching cycle rules gov erning CON

6933applications are binding on an ALJ). Ð[A]n agencyÓs

6941interpretation need not be the sole interpretation or even the

6951most desirable one; it need only be within the range of

6962permissible interpretations.Ñ Lakesmart Assocs., Ltd. v. Fla.

6969Hous. Fin. Corp. , Case No. 00 - 4408RU, FO at 44 (Fla. DOAH Feb. 7,

69842001).

69856 9 . The ALJ owes heightened deference to the DepartmentÓs

6996interpretation of the standards the applicants must satisfy in

7005order for the Department to grant provisional trauma center

7014status. S uch heightened deference is owed because determining

7023whether a provisional trauma center applicant demonstrates

7030readiness to provide high - quality trauma care on May 1 , 2017, is

7043an area within the DepartmentÓs unique technical and medical

7052expertise. See, e. g. , Rizov v. State, Bd. of Prof Ól EngÓrs , 979

7065So. 2d 979, 980 - 81 (Fla. 3d DCA 2008) (ÐAgencies generally have

7078more expertise in a specific area they are charged with

7088overseeing. Thus, in deferring to an agency's interpretation,

7096courts benefit from the agen cy's technical and/or practical

7105experience in its field.Ñ); Shands Teaching Hosp. & Clinics v.

7115DepÓt of Health , Case No. 14 - 1022RP, FO at 121 (Fla. DOAH

7128June 20, 2014) (deferring to the DepartmentÓs determinations with

7137respect to the proposed trauma center allocation rule because it

7147Ðwas the product of thoughtful consideration by the DepartmentÓs

7156expertsÑ).

715770 . In a hearing held pursuant to section 120.57(1) ,

7167Northside bears the ultimate burden of persuasion, by a

7176preponderance of the evidence, of entitlem ent to operate as a

7187provisional trauma center. See, e.g. , Fla. DepÓt of Trans p . v.

7199J.W.C. Co. , 396 So. 2d 778, 787 (Fla. 1st DCA 1981) (it is

7212ÐfundamentalÑ that an applicant Ðcarries the ultimate burden of

7221persuasion of entitlement through all proceedings , of whatever

7229nature, until such time as final action has been taken by the

7241agencyÑ).

724271 . In order to prevail, Northside must establish that the

7253Northside Application established compliance with the applicable

7260standards within the prescribed time period, namely by May 1,

72702017, the date established for the initiation of an approved

7280provisional trauma program.

728372 . The Department, consistent with its mission to

7292Ðpromote, protect and improve the health of all people in the

7303stateÑ and to ensure the provision of optimal trauma care must be

7315able to conclude from the face of the application that

7325NorthsideÓs proposed trauma center is compliant with those

7333standards. See §§ 381.001, 395.40, and 395.4025 (2) (c), Fla.

7343Stat. The Department cannot approve a provisiona l trauma center

7353application based on pledges to comply with certain standards, as

7363doing so would not be consistent with its mission to protect

7374people in Florida.

737773 . In this de novo hearing, Northside can attempt to meet

7389its burden by making arguments as to why the evidence that it

7401provided to the Department, properly understood, requires

7408approval of the Northside Application.

74137 4 . Bayfront and the Department argue that Northside

7423impermissibly seeks to expand the scope of the ALJÓs review to

7434include: (1) evidence which was not submitted to the Department

7444within the prescribed time period; and (2) explanations of

7453evidence allegedly submitted in error. These categories of

7461evidence cannot be relied upon , they say, to establish that the

7472Northside Application met applicable standards within the

7479prescribed time period.

74827 5 . Northside , they argue, cannot rely on evidence which

7493was not submitted to the Department within the prescribed time

7503period. In their eyes, the Ðprescribed time periodÑ is either

7513April 21 (B ayfront) or April 22 (the Department) 2017, the date

7525of the DepartmentÓs finding that the application was deficient.

7534They submit that t he DepartmentÓs decision about whether to grant

7545or reject an application must be based solely on the applicantÓs

7556submis sion to the Department. See Fla. Admin. Code

7565R. 64J - 2.012(e) - (f) (Ð[E]ach hospital whose application the

7576department finds to be unacceptable or deficient . . . will be

7588notified in writing of deficiencies. . . . Failure to provide

7599the requested informati on, or failure to successfully address the

7609deficiencies identified by the department, shall result in the

7618denial of the hospitalÓs application.Ñ ). They conclude that t he

7629DepartmentÓs rules and practice neither call for, nor authorize,

7638the Department to co nsider evidence submitted by a trauma center

7649applicant after the applicable deadlines.

76547 6 . However, since the principal requirement of approval as

7665a provisional trauma center is that the applicant demonstrates it

7675meets the criteria for approval by May 1 o f the year in which it

7690applies, the ALJ should be entitled to consider any evidence of

7701compliance that existed, in this case, on May 1, 2017. To hold

7713otherwise transforms this case from a de novo proceeding to an

7724appellate or quasi - appellate proceeding wh ere the ALJ is

7735restricted to reviewing and deferring to the DepartmentÓs

7743evaluation of the decision of whether to approve the application

7753at a point in time fixed at the DepartmentÓs discretion, here

7764April 22, 2017.

77677 7 . The Department has not offered a reasonable explanation

7778for its position that this ALJ should ignore evidence that

7788Northside was compliant on May 1 , 2017 , merely because the

7798evidence was not reflected on the application or response to

7808deficiencies submitted to the Department. The ALJÓs r eview

7817should not be constrained to a paper review of the application

7828completed by Northside , as well as its response to deficiencies

7838found by the Department. While the undersigned does not concur

7848with Judge Van LaninghamÓs O rder in the Jackson South case that

7860the compliance period should be extended to the date of the

7871hearing and that any amendments, updates , or supplements to the

7881application may be provided even at hearing , that issue need not

7892be addressed here. Northside was compliant with the three

7901def iciencies that remained on April 21 or 22, 2017, by May 1,

79142017. In this case, the deficiencies were relatively minor, and

7924Northside addressed each fully to the satisfaction of this ALJ.

79347 8 . The issue with Dr. Wilks not being properly certified

7946to be t he sole physician provider in the emergency room was

7958remedied by Northside amending its staffing schedules to have

7967Dr. Wilks Ðremoved from the ED trauma assignment and [he] will

7978never be the single provider in the ED, effective immediately [as

7989of April 18, 2017]. Ñ Dr. R eed testified that this action put

8002Northside in compliance with Standard V(B)(3)(a)1. The issue of

8011the purported amended staffing schedule removing Dr. Wilks from

8020being the sole physician provider in the emergency department is

8030a non - issue. NorthsideÓs key individuals involved with

8039establishing the trauma center testified, under oath, that the

8048old staffing schedule was inadvertently provided a second time to

8058the Department rather than the updated one. The credible

8067evidence at hearing was t hat Dr. Wilks had been removed from the

8080staffing schedule by April 18, 2017, well before the May 1 , 2017,

8092deadline. This clerical error is absolved as de minimus and

8102should not be a reason for denying NorthsideÓs application , in

8112light of the proven fact t hat Dr. Wilks had been removed .

8125Additionally, when the Department saw that Dr. Wilks remained on

8135the schedule, it had the opportunity to question the applicant as

8146to its intention and the discrepancy between the narrative in the

8157application and the schedu le submitted in error , yet chose not to

8169do so. The testimony was unequivocal that Northside would have

8179corrected the schedule had it been pointed out by the Department.

819079 . Similarly, Northside demonstrated that it met Standard

8199V(B)(3)(d) which requires that each physician in the trauma

8208center maintain a current ATLS provider certification. The

8216explanation given for Dr. NelsonÓs failure to have a certificate

8226issued by May 1, 2017, even though he had completed the

8237recertification course, is acceptable. T he fact that credible

8246proof was given to the Department that Dr. Nelson had

8256successfully completed the course before that date is sufficient.

8265No evidence was presented to refute the claim that he had

8276successfully completed the course. In fact, the testim ony

8285offered was along the lines of, Ðfor something as important as a

8297provisional approval of a trauma center, we would have made sure

8308Dr. Nelson did not wait until the last minute to take the

8320certification course.Ñ This does not amount to proof he had not

8331completed the course; only that, in the eyes of a Department

8342witness, the more prudent course of action would have been to

8353take the course on an earlier date. The explanation of the

8364course he intended to attend in February being canceled due to a

8376snowsto rm and the fact that he successfully completed the course

8387in April 2017, are sufficient to show compliance with this

8397standard.

839880 . Finally, Northside proved that it has been committed to

8409quality management, one of the core requirements of a trauma

8419pro gram, since it began the process of initiating a trauma center

8431program. Chief DickÓs testimony showed that t he Department

8440determined that Jackson South, in a similar circumstance to this,

8450had satisfied Standard XVIII(G) , while Northside purportedly did

8458no t, notwithstanding that Northside had a far more developed

8468quality management program and submitted more detailed

8475information regarding the periodic reports that it would begin

8484filing once it received provisional approval. The purported

8492requirement that q uality reports, or a mock - up of such reports,

8505be given prior to the initiation of service as a provisional

8516trauma center, makes little sense. Dr. Reed confirmed that

8525NorthsideÓs quality assurance program was more advanced than

8533Jackson SouthÓs at this stag e of review and the Department should

8545consistently apply this standard to applicants for provisional

8553status. No credible evidence was provided by the Department or

8563Bayfront that Northside would not, as it testified, provide the

8573first of the required quart erly quality assurance reports by

8583August 15, 2017, after the initiation of the service on May 1,

85952017.

859681 . The Trauma s tatute s and the DepartmentÓs r ules require

8609that a provisional trauma center application must establish full

8618compliance with each and eve ry one of the Critical Elements. The

8630Trauma s tatutes state that an applicant must Ðmeet all

8640requirementsÑ mandated for the Ðcritical review.Ñ The

8647DepartmentÓs regulations similarly require ÐcomplianceÑ without

8653qualification, Ðwith the revised standards Ñ for provisional

8661status. They also explicitly state that Ðcompleted applications

8669for p rovisional trauma center status that do not demonstrate full

8680compliance with these standards shall be denied .Ñ (emphasis

8689added) . Fla. Admin. Code R. 64J - 2.011(1).

869882 . NorthsideÓs application and the reaso na ble explanations

8708given at hearing, d emonstrate d full compliance with the

8718DepartmentÓs r ules requiring Northside to demonstrate that it had

8728met the C ritical E lements required for operation as a trauma

8740center as of May 1, 2017. Full compliance with the C ritical

8752E lements is required for provisional approval.

875983 . The DepartmentÓs position that Petitioner cannot excuse

8768compliance with one or more of the Critical Elements on the basis

8780of a Ðsubstantial complianceÑ theory is a reasonable

8788interpretation of the Trauma s tatutes and the DepartmentÓs rules.

8798The DepartmentÓs position is rooted in its unique technical and

8808medical expertise regarding the standards that a trauma center

8817must satisfy in order to provide appropriate c are to all trauma

8829patients. The ALJ , therefore , owes deference to the DepartmentÓs

8838position that a provisional trauma center application can be

8847approved only if it establishes compliance with all of the

8857Critical Elements.

88598 4 . For the reasons detailed abo ve, Northside established

8870compliance with all of the Critical Elements as defined by the

8881DepartmentÓs statute and rules . To summarize, Northside proved

8890that Dr. Nelson had received his re - certification as an ATLS

8902provider prior to the May 1 , 2017, deadlin e ; Dr. Wilks had b een

8916removed from the emergency department trauma assignment and would

8925no longer be the single provider in the emergency department

8935prior to the May 1 , 2017, deadline; and Northside proved that it

8947has been dedicated to and has been providi ng quality management

8958since it initiated the building of its trauma program. This case

8969came down to two ÐflawsÑ in the Northside A pplication, both of

8981which were explained away by credible evidence at hearing. The

8991ÐoldÑ schedule that was inadvertently put into the application

9000was purely a clerical error, not a failure to meet the standard.

9012The ÐrequirementÑ that quality management meetings were already

9020being held ( see supra ¶ 46 - 47), was clearly established by the

9034evidence. A template for quality assuran ce reports , although not

9044specifically required, was provided in the application. Since

9052Northside was not yet a provisional trauma center at the time of

9064the application and its responses to deficiencies, it could not

9074have submitted actual quality assurance reports. Req uiring a

9083hospital, prior to receiving provisional status as a trauma

9092center , to submit actual quality assurance reports is a fiction

9102not within the DepartmentÓs purview as the trauma application

9111reviewing agency. Dr. Reed, the DepartmentÓs o wn expert

9120reviewer, as noted previously, noted that Northside provided much

9129of the evidence demonstrating Ðan active and effective trauma

9138quality assurance program ,Ñ finding only that not actual cases

9148were recorded in the template provided. Northside adeq uately

9157demonstrated full compliance with this standard as of the May 1 ,

91682017, deadline for an applicant that had not yet been granted

9179provisional status.

91818 5 . Finally, should the D epartment prevail in this matter,

9193Northside would, once again, have to under go the entire review

9204process, submitting the same application, including the three

9212areas which were deemed deficient by the Department, but which

9222were fully explained as having been met by the May 1 , 2017,

9234deadline . This would result in additional expendi tures , in the

9245millions of dollars, by Northside and a significant delay to the

9256opening of its trauma program which it proved it is ready and

9268able to provide to the residents of TSA 9. Such a harsh result

9281does not represent prudent health care planning or allocation of

9291resources when the applicant , Northside, demonstrated that it had

9300fully complied with all of the C ritical Elements that entitle it

9312to be provisionally approved as a Level II trauma center. For

9323all the reasons set forth above, t he D epartment should

9334provisionally approve NorthsideÓs application to operate a trauma

9342center.

9343RECOMMENDATION

9344Based on the foregoing Findings of Fact and Conclusions of

9354Law, it is RECOMMENDED that the Department enter a f inal o rder

9367finding that Northside met its b urden of establishing that its

9378trauma center application met the applicable standards, and

9386awarding provisional Level II status to the applicant.

9394DONE AND ENTERED this 20th day of December , 2017 , in

9404Tallahassee, Leon County, Florida.

9408S

9409ROBERT S. COHEN

9412Administrative Law Judge

9415Division of Administrative Hearings

9419The DeSoto Building

94221230 Apalachee Parkway

9425Tallahassee, Florida 32399 - 3060

9430(850) 488 - 9675

9434Fax Filing (850) 921 - 6847

9440www.doah.state.fl.us

9441Filed with the Clerk of the

9447Division of Administrative Hearings

9451this 20th day of December , 2017 .

9458ENDNOTE

94591/ References to statutes are to Florida Statutes (2017), unless

9469otherwise noted.

9471COPIES FURNISHED:

9473Stephen A. Ecenia, Esquire

9477Rutledge Ecenia, P.A.

9480119 South Monroe St reet, Suite 202

9487Post Office Box 551

9491Tallahassee, Florida 32302 - 0551

9496(eServed)

9497Michael Jovane Williams, Esquire

9501Prosecution Services Unit

9504Department of Health

95074052 Bald Cypress Way, Bin A02

9513Tallahassee, Florida 32399

9516(eServed)

9517R. Kathleen Brown - Blake, E squire

95241520 Killearn Center Boulevard

9528Tallahassee, Florida 32309

9531Timothy Bruce Elliott, Esquire

9535Smith & Associates

95383301 Thomasville Road , Suite 201

9543Tallahassee, Florida 32308

9546(eServed)

9547Karen Ann Putnal, Esquire

9551Moyle Law Firm, P.A.

9555118 North Gadsden Str eet

9560Tallahassee, Florida 32301

9563(eServed)

9564Gabriel F.V. Warren, Esquire

9568J. Stephen Menton, Esquire

9572Rutledge Ecenia, P.A.

9575119 South Monroe Street, Suite 202

9581Post Office Box 551

9585Tallahassee, Florida 32302 - 0551

9590(eServed)

9591Geoffrey D. Smith, Esquire

9595Corinne T . Porcher, Esquire

9600Smith & Associates

96033301 Thomasville Road, Suite 201

9608Tallahassee, Florida 32308

9611(eServed)

9612Jon C. Moyle, Esquire

9616Moyle Law Firm, P.A.

9620118 North Gadsden Street

9624Tallahassee, Florida 32301

9627(eServed)

9628Shannon Revels, Agency Clerk

9632Departmen t of Health

96364052 Bald Cypress Way, Bin A02

9642Tallahassee, Florida 32399 - 1703

9647(eServed)

9648Nichole C. Geary, General Counsel

9653Department of Health

96564052 Bald Cypress Way, Bin A02

9662Tallahassee, Florida 32399 - 1701

9667(eServed)

9668Celeste M. Philip , M.D., M.P.H .

9674State Surgeon General

9677Department of Health

96804052 Bald Cypress Way, Bin A00

9686Tallahassee, Florida 32399 - 1701

9691(eServed)

9692NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

9698All parties have the right to submit written exceptions within

970815 days from the date of this Recommended Order. Any exceptions

9719to this Recommended Order should be filed with the agency that

9730will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 08/27/2018
Proceedings: Motion to Vacate Final Order filed.
PDF:
Date: 08/24/2018
Proceedings: Agency Final Order
PDF:
Date: 08/24/2018
Proceedings: Agency Final Order filed.
PDF:
Date: 12/20/2017
Proceedings: Recommended Order
PDF:
Date: 12/20/2017
Proceedings: Transmittal letter from Claudia Llado forwarding Bayfront HMA Medical Center's Exhibits numbered 17-20, which were not admitted into evidence to Intervenor.
PDF:
Date: 12/20/2017
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 12/20/2017
Proceedings: Recommended Order (hearing held July 12 and 13, 2017). CASE CLOSED.
PDF:
Date: 10/02/2017
Proceedings: Notice of Filing Proposed Recommended Order filed.
PDF:
Date: 10/02/2017
Proceedings: Proposed Recommended Order filed.
PDF:
Date: 10/02/2017
Proceedings: Bayfront's Proposed Recommended Order filed.
PDF:
Date: 10/02/2017
Proceedings: (Northside's) Proposed Recommended Order filed.
PDF:
Date: 09/26/2017
Proceedings: Order Granting Extension of Time.
PDF:
Date: 09/25/2017
Proceedings: Motion for additional Extension of Time to File Proposed Recommended Orders filed.
PDF:
Date: 09/14/2017
Proceedings: Order Granting Extension of Time.
PDF:
Date: 09/14/2017
Proceedings: Additional Unopposed Motion for Extension of Time to File Proposed Recommended Orders filed.
PDF:
Date: 09/13/2017
Proceedings: Order Granting Extension of Time.
PDF:
Date: 09/13/2017
Proceedings: Unopposed Motion for Extension of Time to File Proposed Recommended Orders filed.
PDF:
Date: 08/30/2017
Proceedings: Order Granting Extension of Time.
PDF:
Date: 08/29/2017
Proceedings: Unopposed Motion for Extension of Time to File Proposed Recommended Orders filed.
Date: 07/31/2017
Proceedings: Transcript of Proceedings (not available for viewing) filed.
Date: 07/12/2017
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 07/10/2017
Proceedings: Department of Health's Notice of Service of Unverified Responses to Galencare, Inc., d/b/a Northside Hospital's First Request for Interrogatories and Request for Production filed.
PDF:
Date: 07/10/2017
Proceedings: Order Allowing Testimony by Video Teleconference.
PDF:
Date: 07/10/2017
Proceedings: Petitioner's Unopposed Motion to Allow Remote-Site Testimony filed.
PDF:
Date: 07/07/2017
Proceedings: Bayfront Health - St. Petersburg's Cross-Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 07/07/2017
Proceedings: Galencare, Inc., d/b/a Northside Hospital's Cross-Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 07/06/2017
Proceedings: Galencare, Inc., d/b/a Northside Hospital's Cross-Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 07/06/2017
Proceedings: Bayfront Health's Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 07/06/2017
Proceedings: Bayfront Health - St. Petersburg's Cross-Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 07/06/2017
Proceedings: Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 07/05/2017
Proceedings: Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 07/03/2017
Proceedings: (Joint) Pre-hearing Stipulation filed.
PDF:
Date: 07/03/2017
Proceedings: Order Approving Confidentiality Agreement.
PDF:
Date: 07/03/2017
Proceedings: Motion for Entry of An Order Approving Confidentiality Agreement filed.
PDF:
Date: 06/27/2017
Proceedings: Order Denying Bayfront's Motion for Continuance of Final Hearing.
PDF:
Date: 06/26/2017
Proceedings: Petitioner Galencare, Inc. d/b/a Northside Hospital's Response in Opposition to Bayfront's Motion to Continue filed.
PDF:
Date: 06/26/2017
Proceedings: Department of Health's Response to Bayfront's Motion for Continuance filed.
PDF:
Date: 06/23/2017
Proceedings: Bayfront Health - St. Petersburg's Cross-Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 06/23/2017
Proceedings: Bayfront Health's First Request for Production of Documents to Northside Hospital filed.
PDF:
Date: 06/23/2017
Proceedings: Bayfront Health's First Request for Admissions to Department of Health filed.
PDF:
Date: 06/23/2017
Proceedings: Bayfront Health's Notice of Serving First Interrogatories to Northside Hospital filed.
PDF:
Date: 06/23/2017
Proceedings: Amended Notice of Taking Deposition Duces Tecum filed.
PDF:
Date: 06/22/2017
Proceedings: Notice of Taking Depositions Duces Tecum filed.
PDF:
Date: 06/22/2017
Proceedings: Notice of Taking Deposition Duces Tecum filed.
PDF:
Date: 06/19/2017
Proceedings: Bayfront Health's Motion for Continuance of Final Hearing filed.
PDF:
Date: 06/09/2017
Proceedings: Galencare, Inc.'s Notice of Service of First Set of Interrogatories to Department of Health filed.
PDF:
Date: 06/09/2017
Proceedings: Galencare, Inc.'s First Request for Production of Documents to Department of Health filed.
PDF:
Date: 06/09/2017
Proceedings: Order Denying Bayfront's Motion to Consolidate, Granting Bayfront's Petition to Intervene and Motion for Leave to Intervene with Restrictions, and Granting St. Joseph's Petition to Intervene with Limited Status.
PDF:
Date: 06/06/2017
Proceedings: Department of Health's Response in Opposition to Bayfront's Motion to Consolidate filed.
PDF:
Date: 06/06/2017
Proceedings: Petitioner Galencare, Inc. d/b/a Northside Hospital's Response in Opposition to Bayfront's Motion to Consolidate filed.
PDF:
Date: 06/05/2017
Proceedings: Notice of Appearance (Jon Moyle) filed.
PDF:
Date: 06/02/2017
Proceedings: Department of Health's Response in Opposition to St. Joseph's Hospital, Inc.'s Petition to Intervene with Full-Party Status filed.
PDF:
Date: 06/01/2017
Proceedings: Petitioner Galencare, Inc. d/b/a Northside Hospital's Opposition to St. Joseph's Hospital, Inc. d/b/a St. Joseph's Hospital's Petition to Intervene with Full-party Status filed.
PDF:
Date: 05/30/2017
Proceedings: Bayfront's Motion to Consolidate filed.
PDF:
Date: 05/26/2017
Proceedings: Department of Health's Response in Opposition to Bayfront HMA Medical Center, LLC d/b/a Bayfront Health-St. Petersburg's Petition to Intervene and Motion for Leave to Intervene filed.
PDF:
Date: 05/26/2017
Proceedings: Department of Health's Response in Opposition to Bayfront HMA Medical Center, LLC d/b/a Bayfront Health- St. Petersburg's Petition to Intervene and Motion for Leave to Intervene filed.
PDF:
Date: 05/26/2017
Proceedings: Petitioner Galencare, Inc. d/b/a Northside Hospital's Opposition to Bayfront HMA Medical Center, LLC d/b/a Bayfront Health - St. Petersburg's Petition to Intervene and Motion for Leave to Intervene filed.
PDF:
Date: 05/26/2017
Proceedings: Notice of Appearance (Timothy Elliott) filed.
PDF:
Date: 05/25/2017
Proceedings: ST. Joseph's Hospital, Inc's Petition to Intervene With Full-party Status filed.
PDF:
Date: 05/19/2017
Proceedings: Bayfront's Motion for Leave to Intervene filed.
PDF:
Date: 05/19/2017
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 05/19/2017
Proceedings: Notice of Hearing (hearing set for July 12 and 13, 2017; 9:00 a.m.; Tallahassee, FL).
PDF:
Date: 05/19/2017
Proceedings: Response to Initial Order filed.
PDF:
Date: 05/18/2017
Proceedings: Bayfront's Petition to Intervene filed.
PDF:
Date: 05/18/2017
Proceedings: Notice of Appearance (Corinne Porcher) filed.
PDF:
Date: 05/18/2017
Proceedings: Notice of Appearance (Geoffrey Smith) filed.
PDF:
Date: 05/16/2017
Proceedings: Notice of Appearance (Michael Williams) filed.
PDF:
Date: 05/16/2017
Proceedings: Initial Order.
Date: 05/15/2017
Proceedings: Agency action letter filed.  Confidential document; not available for viewing.
PDF:
Date: 05/15/2017
Proceedings: Petition for Formal Administrative Proceeding filed.
PDF:
Date: 05/15/2017
Proceedings: Notice (of Agency referral) filed.

Case Information

Judge:
ROBERT S. COHEN
Date Filed:
05/15/2017
Date Assignment:
05/16/2017
Last Docket Entry:
08/27/2018
Location:
Tallahassee, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

Related DOAH Cases(s) (1):

Related Florida Statute(s) (8):

Related Florida Rule(s) (3):