02-001998BID Mental Health Resource Center, Inc. vs. Department Of Children And Family Services
 Status: Closed
Recommended Order on Friday, September 27, 2002.


View Dockets  
Summary: Petitioner failed to prove that Agency`s proposed action to award contract to Intervenor is contrary to statutes, rules, policies, or language of the Request for Proposal. Recommend dismiss protest.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8MENTAL HEALTH RESOURCE )

12CENTER, INC. )

15)

16Petitioner, )

18)

19vs. ) Case No. 02 - 1998BID

26)

27DEPARTMENT OF CHILDREN )

31AND FAMILY SERVICES, )

35)

36Respondent, )

38and )

40)

41PSYCHOTHERAPEUTIC SERVICES, )

44OF FLORIDA, INC. )

48)

49Intervenor. )

51_________________________________)

52RECOMMENDED ORDER

54A hearing was held pursuant to notice, on June 17 and 18,

662002, in Tallahassee, Florida, by Barbara J. Staros, assigned

75Administrative Law Judge of the Division of Administrative

83Hearings.

84APPEARANCES

85For Petitioner: Bruce Culpepper, Esquire

90Laura Boyd Pearce, Esquire

94Akerman, Senterfitt & Eidson, P.A.

99Post Office Box 10555

103Tallahassee, Florida 32302 - 5555

108For Respon dent: William A. Frieder, Esquire

115Department of Children and Family Services

1211317 Winewood Boulevard

124Building Two, Room 204

128Tallahassee, Florida 32399 - 0700

133For Intervenor: Thomas R. Tatum, Esquire

139Brinkley, McNerney, Morgan

142Solomon & Tatum, LLP

146Post Office Box 522

150Fort Lauderdale, Florida 33302 - 0522

156STATEMENT OF THE ISS UE

161Whether the proposed decision of the Department of Children

170and Family Services to award the contract for Florida Assertive

180Community Treatment (FACT) Programs in District 4 as set forth in

191RFP No. 01H02FP5, to Psychotherapeutic Services of Florida, I nc.,

201is contrary to the Agency's governing statutes, the Agency's

210rules or policies, or the specifications of the RFP?

219PRELIMINARY STATEMENT

221On or about February 18, 2002, the Department of Children

231and Family Services (DCF) issued a Request for Proposals

240No. 01H02FP5 for FACT Programs for persons with severe and

250persistent mental illnesses for DCF's Districts 4, 7, and 11.

260Petitioner, Mental Health Resource Center, Inc. (MHRC), responded

268to the RFP for the proposed program in District 4.

278On April 16, 2002, DCF posted the results of its evaluation

289committee in a document entitled "Proposal Tabulation" which

297indicated that Psychotherapeutic Services, Inc. received the

304highest score and that Petitioner received the second highest

313score of the proposal s evaluated for District 4.

322On April 17, 2002, MHRC filed a Notice of Intent to Protest

334DCF's intended action.

337On May 9, 2002, MHRC filed an Amended Petition to Protest

348Department Action and for Referral to the Division of

357Administrative Hearings (DOA H). The case was referred to DOAH on

368or about May 16, 2002. A related case involving the same RFP was

381also forwarded to DOAH on May 16, 2002. On May 17, 2002, the

394undersigned, sua sponte , issued an Order of Consolidation

402consolidating this case with DOA H Case No. 02 - 1999BID and a

415formal hearing was scheduled for June 13, 2002.

423On May 21, 2002, Psychotherapeutic Services of Florida,

431Inc., filed a Petition to Intervene in the protest involving RFP

442No. 01H02FP5 for DCF District 4. The Motion to Intervene was

453granted.

454Petitioner filed an unopposed Motion to Sever from Case

463No. 02 - 1999BID. On May 29, 2002, the Motion to Sever was granted

477and an Amended Notice of Hearing was issued scheduling the

487hearing for June 17 and 18, 2002.

494On June 11, 2002, Petitio ner filed an Amended Motion to

505Amend Petition to Protest Department Action with a proposed

514Second Amended Petition to Protest Department Action and Referral

523to the Division of Administrative Hearings. Respondent and

531Intervenor filed objections to the Moti on to Amend Petition. The

542motion was granted in part and denied in part.

551The Second Amended Petition to Protest alleged the following

560disputed issues of material fact:

565(a) Whether the PSFI proposal deviates

571materially from the terms, conditions and

577spe cifications set forth in the subject RFP

585(RFP No. 01H02FP5).

588(b) Whether the proposal submitted by PSFI

595contains material misstatements of facts.

600(c) Whether PSFI's proposal is in fact the

608most advantageous to the Department of

614Children and Familie s, the State of Florida,

622District 4 and individuals served.

627(d) Whether the Evaluation Committee

632performed its duties in an objective and fair

640manner, consistent with the methodology

645specified in the RFP.

649(e) Whether the Evaluation Committee member s

656had the necessary experience and knowledge to

663fairly evaluate the proposals.

667(f) Whether the Department's intended award

673to PSFI is contrary to the Department's

680governing statutes, rules, policies, and

685specifications set forth in the RFP.

691(g) Whether MHRC's proposal is the most

698advantageous to the State.

702(h) Whether the Department's intended award

708of the contract to PSFI is clearly erroneous,

716contrary to competition, arbitrary or

721capricious.

722The parties filed a Prehearing Stipulation. Intervenor

729filed a Motion in Limine which was denied. At hearing,

739Petitioner presented the testimony of Stephen Poole, Timothy

747Griffith, Luther Cox, and Robert Sommers, and the deposition

756testimony of Phyllis Holder, Robert Miles, Cheryl Fordyce and

765Bar bara Johanningsmeier. Petitioner's Exhibits numbered 1

772through 24 were admitted into evidence. Respondent did not

781present any witnesses. Respondent's Exhibit numbered 1 was

789admitted into evidence. Petitioner's request for official

796recognition was withd rawn during the hearing. Intervenor

804presented the testimony of Randall Cooper and Richard Warfel.

813Intervenor's Exhibits numbered 1 through 7 were admitted into

822evidence.

823A Transcript of the hearing, consisting of four volumes, was

833filed on August 5, 2002 . The parties filed a Joint Request for

846Additional Time to file Proposed Recommended Order which was

855granted. The parties timely filed Proposed Recommended Orders

863which have been considered in the preparation of this Recommended

873Order.

874FINDINGS OF FACT

877Background

8781. On or about February 18, 2002, DCF issued RFP No.

88901H02FP5 for the implementation of Florida Assertive Community

897Treatment (FACT) Programs for persons with severe and persistent

906mental illnesses in DCF Districts 4, 7, and 11. The review in

918this case is limited to DCF's proposal to award a FACT contract

930in District 4. Four vendors submitted proposals for District 4,

940including Petitioner and Intervenor.

9442. Section 5.2 of the RFP requires that each proposal

954include a title page as page two of the proposal and include the

967RFP number; title of proposal; prospective offeror's name;

975organization to which the proposal is submitted; name, title,

984phone number and address of person who can respond to inquiries

995regarding the proposal; and name of pr oject director, if known.

10063. The proposal submitted by Intervenor contained a title

1015page identifying the offeror as Psychotherapeutic Services of

1023Florida, Inc., with a mailing address in Chesterfield, Maryland.

1032Further, every page of Intervenor's proposa l had the name

1042Psychotherapeutic Services of Florida, Inc., printed on the

1050bottom left corner.

10534. Section 6.1 of the RFP describes two phases of DCF's

1064review of the proposals. The first is an initial screening of

1075all proposals for what the RFP describes as "Fatal Criteria."

1085The second is the qualitative review of each proposal using

1095criteria set out in the RFP by an evaluation team.

1105Fatal Criteria

11075. Section 5.4 of the RFP reads as follows:

11165.4 RESPONSE TO INITIAL SCREENING

1121REQUIREMENTS

1122The init ial screening requirements are

1128described as FATAL CRITERIA on the RFP Rating

1136Sheet (see section 6.1). Failure to comply

1143with all initial screening requirements will

1149render a proposal non - responsive and

1156ineligible for further evaluations. The

1161fatal criter ia are:

1165a). Was the proposal received by the date,

1173time and location as specified in the Request

1181for Proposal ( section 2.4 )?

1187b). Was one (1) original and eight (8)

1195copies of the proposal submitted and sealed

1202separately? ( section 5.12 )?

1207c). Did the provider include a Proposal

1214Guarantee payable to the department in the

1221amount of $1,000.00 ( section 2.11 )?

1229d). Did the application include the signed

1236State of Florida Request for Proposal

1242Contractual Services Acknowledgement Form,

1246PUR 7033 for each proposal submitted?

1252e). Did the provider submit the Notice of

1260Intent to Submit form contained in Appendix 2

1268by the required due date?

1273f). Did the provider register and attend the

1281offeror's conference?

1283g). Did the propos al include the signed

1291Certification Regarding Debarment,

1294Suspension, Ineligibility and Voluntary

1298Exclusion Contracts/Subcontracts ( Appendix

13026 )?

1304h). Did the proposal include the signed

1311Statement of No Involvement( Appendix 7 )?

1318i). Did the proposal in clude the signed

1326Acceptance of Contract Terms and Conditions

1332indicating that the offeror agrees to all

1339department requirements, terms and conditions

1344in the Request for Proposal and in the

1352Department's Standard Contract ( Appendix 8 )?

1359j). Did the propos al include a signed

1367lobbying form ( Appendix 9 )?

1373k). Did the proposal include an audited

1380financial statement for fiscal years 1999 -

13872000 and 2000 - 2001?

1392l). Did the proposal include a certification

1399of the offeror's good standing ( Appendix 1 )?

1408m). Did the proposal contain evidence the

1415minimum staffing levels in section 3.11 will

1422be hired and employed?

1426n). Did the proposal contain a signed

1433Certification of a Drug - Free Workplace

1440program ( Appendix 10 )?

1445o). Did the proposal contain a ce rtification

1453regarding electronic mailing capability as

1458referenced in section 3.20 ( Appendix 5 )?

1466(emphasis in original)

14696. Section 6.1 of the RFP includes a Fatal Criteria rating

1480sheet requiring "yes" or "no" responses by the review er, which

1491included, among other provisions, the following:

14974. Did the proposal include a signed Form

1505PUR 7033?

1507* * *

151011. Did the proposal include independent

1516audited financial statement from a CPA firm

1523for fiscal years 1999 - 2000 and 2000 - 2001?

1533Form PUR 7033

15367. Section 5.1 of the RFP, entitled, STATE OF FLORIDA

1546REQUEST FOR PROPOSAL CONTRACTUAL SERVICES ACKNOWLEDGMENT FORM,

1553PUR 7033, requires proposers to manually sign an origi nal Form

15647033 on the appropriate signature line. The signed form 7033

1574must appear as the first page of the proposal. Form PUR 7033 is

1587not a form generated by DCF but is generated by the Department of

1600Management Services. The RFP did not set forth any fa tal

1611criteria in connection with this form other than it be signed.

16228. The proposal of Intervenor, PSFI, contained form PUR

16317033 with the signature of its Chief Executive Officer, D. Cherry

1642Jones, within the signature block designated as "authorized

1650signat ure."

16529. The name Psychotherapeutic Services appears on

1659Intervenor's form 7033 in the block entitled "vendor name." The

1669address which appears in the block designated as "vendor's

1678mailing address" on Intervenor's form PUR 7033 is the same

1688mailing addres s in Chesterfield, Maryland, that appears on the

1698title page of Intervenor's proposal. The block designated on as

"1708state purchasing subsystem (SPURS) vendor number" on

1715Intervenor's form PUR 7033 is blank.

172110. In completing the RFP forms designated as Appe ndix 1,

1732Offeror Certification of Good Standing; Appendix 5, Certification

1740of Electronic Mail Capability; Appendix 7, Statement of No

1749Involvement; Appendix 8, Acceptance of Contract Terms and

1757Conditions; and Appendix 10, Certification of a Drug - Free

1767Workpla ce Program, Psychotherapeutic Services appears in the

1775blank designated for the name of the vendor or offeror. These

1786appendices were all signed by D. Cherry Jones.

179411. Petitioner contends that the use by Intervenor of

1803Psychotherapeutic Services or other s hortened version of its full

1813name instead of Psychotherapeutic Services of Florida, Inc., on

1822Form PUR 7033 and the required appendices renders Intervenor's

1831proposal non - responsive, creates confusion as to what entity was

1842responding to the RFP, is misleadin g and, therefore, is contrary

1853to competition. Petitioner notes that the Proposal Tabulation

1861prepared by DCF referenced Intervenor as Psychotherapeutic

1868Services, Inc., rather then Psychotherapeutic Services of

1875Florida, Inc.

187712. In Appendix 8 to Intervenor 's proposal, the corporate

1887documents from the Florida Department of State were for

1896Psychotherapeutic Services of Florida, Inc.

190113. As to the SPURS vendor number, the RFP did not require

1913the provision of a vendor number on the PUR 7033 as a preliminary

1926scr eening requirement of fatal criteria. The RFP does not

1936contain a requirement that a proposer have an existing SPURS

1946vendor number. According to Mr. Poole, there were no

1955restrictions on who could submit a proposal. In response to a

1966written inquiry, which asked whether local mental health agencies

1975be given preference in the bidding process over out of state

1986companies, DCF responded:

1989No. We want as many entities as possible

1997to compete for these teams. The competition

2004is fair and open to all who meet t he

2014requirements outlined in the RFP.

201914. Thus, DCF encouraged all interested providers to submit

2028proposals, not just those who had previously contracted with DCF.

2038Accordingly, an offeror may not have an existing vendor number

2048when submitting a proposal . Although Intervenor had previously

2057contracted with DCF, the vendor number was not a specified

2067requirement of the RFP.

207115. Timothy Griffith is Deputy Executive Director of

2079Psychotherapeutic Services of Florida, Inc. Mr. Griffith

2086describes their use o f Psychotherapeutic Services as similar to

2096the use of a trademark or servicemark. The parent company of all

2108Psychotherapeutic Services affiliates, including

2112Psychotherapeutic Services of Florida, Inc., is Associated

2119Service Specialists, Inc. The relation ship between Psycho -

2128therapeutic Services of Florida, Inc., and Associated Service

2136Specialists, Inc., as well as other affiliates, was set forth in

2147sufficient detail in Intervenor's proposal.

215216. Other than the assertions of Petitioner's President and

2161Ch ief Executive Officer, Robert Sommers, as to his perception,

2171there is no evidence that anyone in DCF or its evaluators were

2183confused as to what entity was identified in the proposal

2193submitted by Intervenor.

219617. Stephen Poole is a Senior Management Analys t II with

2207DCF, and is the procurement manager for the RFP. According to

2218Mr. Poole, DCF looks within a proposal for the identity of the

2230proposer on the title or cover page of the proposal. There was

2242never any confusion in his mind as to what entity was ma king the

2256offer to DCF. He understood Psychotherapeutic Services to be a

"2266tradename." When asked what entity he was talking about when he

2277refers to Psychotherapeutic Services, he replied:

2283I'm talking about Psychotherapeutic Services,

2288Psychotherapeutic Ser vices of Florida, or

2294Psychotherapeutic Services, Inc. To me, they

2300are one in the same. We have been under

2309contract with Psychotherapeutic Services of

2314Florida for other programs, FACT programs.

2320And I, early on, got accustomed, as a matter

2329of convenience and expediency, to refer to

2336them as PSI.

233918. Consistent with his testimony, Mr. Poole's reference to

2348Psychotherapeutic Services, Inc., on the bid tabulation sheet was

2357simply shorthand for Psychotherapeutic Services of Florida, Inc.

2365Similarly , the bid tabulation sheet references Petitioner as

2373Mental Health Resource Center even though it's full name is

2383Mental Health Resource Center, Inc.

238819. There is no evidence that the evaluators were confused

2398or misled as to Intervenor's identity or co rporate affiliations.

2408Evaluator Robert Miles was not confused and considered

2416Psychotherapeutic Services and Psychotherapeutic Services of

2422Florida, Inc. to be one and the same. Evaluator Jan Holder was

2434not confused as to Intervenor's identity:

2440Q And we h ave been calling that company

2449alternatively Psychotherapeutic and several

2453other shortened versions of the name. Has

2460that created any confusion in your mind as to

2469what entity we're talking about?

2474A No.

247620. Petitioner's assert ion that Intervenor's proposal was

2484non - responsive as a result of the use of an abbreviated form of

2498Intervenor's name is not supported by the above findings.

2507Financial Statements

250921. Petitioner asserts that Intervenor failed to meet the

2518requirement se t forth in Section 5.4k of the RFP, and referenced

2530in paragraph 11 of the Fatal Criteria checklist, that proposers

2540include independent audited financial statements for fiscal years

25481999 - 2000 and 2000 - 2001. The RFP did not provide any definition,

2562standard, guidelines or mandatory requirement for the format or

2571content of financial statements, audits, or audited financial

2579statements. The RFP simply required that they be included.

258822. Intervenor's proposal contained audited financial

2594statements for fiscal ye ars 1999 - 2000 and 2000 - 2001.

2606Intervenor's 2000 - 2001 audited financial statements consisted of

2615an independent auditor's report from Nardone, Pridgeon & Company,

2624P.A., Certified Public Accountants, dated August 10, 2001;

2632balance sheets; statements of cash flow; statements of operations

2641and retained earnings (deficit); and personnel and operating

2649expenses. However, four pages, consisting of the Notes to

2658Financial Statements, were omitted. There is no dispute

2666regarding the contents of the audited financial statements for

26751999 - 2000 submitted by Intervenor.

268123. The independent auditor's report for fiscal years 2000 -

26912001 stated in pertinent part:

2696We have audited the accompanying balance

2702sheets of Psychotherapeutic Services of

2707Florida, Inc. as of June 30, 2001 and 2000,

2716and the related statements of operations and

2723retained earnings (deficit) and cash flows

2729for the years then ended. . . . In our

2739opinion, the financial statements referred to

2745above present fairly, in all material

2751respects, the financial p osition of

2757Psychotherapeutic Services of Florida, Inc.

2762as of June 30, 2001 and 2000. . . . We

2773conducted our audits to form an opinion on

2781the 2001 and 2000 basic financial statements

2788taken as a whole.

279224. Luther Cox is a certified public accountan t and has

2803expertise in accounting, financial statements, and generally

2810accepted accounting principles relative to financial statements.

2817It is Mr. Cox's opinion that the notes to financial statements

2828are a required element of an audited financial statement .

2838According to Mr. Cox, notes to financial statements explain the

2848financial statements to the reader and are, according to

2857generally accepted accounting principals, an essential component

2864to an independent audited financial statement. Mr. Cox

2872acknowledge d, however, that there was no negative information

2881which should have been disclosed in the subject auditor's opinion

2891letter and that the letter was a "clean opinion," meaning that no

2903adverse financial information was known to the auditors which

2912otherwise w ould have been required to be reported.

292125. Martin Kurtz is also a certified public accountant. He

2931acknowledged that the omission of the notes is not consistent

2941with the standards of the practice of accountancy in Florida.

2951However, he was of the opinion that, based upon the way the

2963independent auditor's opinion letter is written, the letter

2971relates to a full set of financial statements. "They may not

2982have all been presented in the proposal. But there was a full

2994set of audited financial statements." Th us, the auditor's clean

3004opinion letter included a review of the notes.

301226. According to Mr. Kurtz, the text of Intervenor's

3021proposal contains more information about the relationship between

3029the parent company and Psychotherapeutic Services of Florida,

3037I nc., than the notes to the financial statements.

304627. With the above - competing opinions by certified public

3056accountants, it is appropriate to examine the agency's use of the

3067audited financial statements in its review of the proposals.

307628. According to Mr. Poole, the requirement to have the

3086proposals contain independently audited financial statements was

3093to assure DCF that the offeror possessed sufficient financial

3102sophistication and organizational capacity to perform a FACT

3110contract. In reviewing complian ce with the requirement for an

3120audited financial statement, DCF reviewed the submission to

3128determine whether or not it had a letterhead from an independent

3139auditor and whether there were financial statements. The

3147submitted financial statements were not re viewed by a certified

3157public accountant of DCF. According to Mr. Poole, DCF was

3167looking generally for the "strength, administratively of the

3175offeror. If it had the level of management expertise to be able

3187to perform a contract in that amount of money of a million

3199dollars."

320029. The independent auditor's letter represents that

3207Invervenor's financial statements for fiscal years 2000 - 2001 were

3217indeed audited. Petitioner's assertion that Intervenor's

3223proposal is non - responsive because of the omission of the notes

3235to the financial statements is not supported by the above

3245findings.

324630. In further support for its assertion that Intervenor's

3255omission of the notes to the financial statements renders

3264Intervenor's proposal non - responsive, Petitioner asserts that t he

3274requirement for the inclusion of audited financial statements was

3283not only considered within the fatal criteria of the RFP, but

3294also was a "key consideration" for scoring criterion 36 of the

3305RFP.

330631. Organizational capacity is set forth in section 5. 5(4)

3316of the RFP which states in pertinent part:

3324To assist in the determination of the

3331offeror's organizational capacity, please

3335provide, as part of this section, the

3342following:

33434. A copy of the financial statements or

3351audits for state fiscal years 1999 - 2000 and

33602000 - 2001.

33636. Evidence that the offeror has met its

3371financial obligations in a timely and

3377consistent manner without the need to incur

3384loans or a line of credit to routinely meet

3393its expenses. (emphasis in original)

339832. Section 6.3.6 of the RFP contains certain criteria for

3408the evaluators to score with regard to the organizational

3417capacity of the proposers. Criterion 36 reads as follows:

342636. What evidence did the proposal provide

3433that the offeror has not had to obtain loans

3442or a line of c redit to routinely meet its

3452financial obligations and expenses in a

3458timely and consistent manner as referenced in

3465section 5.5(4)?

3467Key considerations for scoring:

3471Its independently audited financial

3475statements for fiscal years 1999 - 2000 and

34832000 - 2001 su pport response.

3489Offeror's independently audited financial

3493statements for the last two years give

3500evidence of ability to start a new program

3508without benefit of start - up funds. (emphasis

3516in original)

351833. Each of the evaluation criteria contai ned references to

3528key considerations for scoring. The key considerations were to

3537assist the evaluators in assessing the merits of the proposal.

3547In evaluating criterion 36 pertaining to lines of credit, it was

3558the role of the individual evaluator to inter pret the degree of

3570routine reliance and assign accordingly a particular score from

3579zero to three. Intervenor directly addressed loans and lines of

3589credit in the text of its proposal in response to criterion 36.

3601As with the other criteria, evaluators coul d score this criterion

3612from zero to three. The Department deferred to the evaluators

3622regarding how they interpreted offerors' responses to the

3630requirements of 5.5(4). Thus, the omission of the auditor's

3639notes in regard to criterion 36 goes to the weight of the

3651information in the proposal, not whether fatal criteria were met.

3661Evaluation Committee Process

366434. At the outset, all evaluators were to meet in

3674Tallahassee to receive copies of the proposals they were to score

3685at an initial meeting of the evaluato rs. One of the evaluators,

3697Mr. Costlow, became ill before he arrived in Tallahassee to

3707attend this meeting. Ms. Holder, the District 4 substitute for

3717Mr. Costlow, did not attend the meeting and did not receive her

3729copies of the proposals she was assigned to score until April 12,

37412002. The rest of the evaluators received their copies on

3751April 9, 2002, as scheduled. Petitioner alleges that Ms. Holder

3761had insufficient time to review the three proposals for District

37714. According to Ms. Holder, however, she did have sufficient

3781time to adequately review them.

378635. At the initial meeting of evaluators on April 9, 2002,

3797Stephen Poole, the Department's procurement manager for this RFP,

3806gave all the evaluators except Ms. Holder instructions as to how

3817the evaluati on was to be accomplished. Ms. Holder was not

3828present at that meeting because she had not yet been appointed to

3840serve in Mr. Costlow's place. Because of Ms. Holder's absence

3850from this initial meeting, Petitioner alleges that she was

3859unqualified to accomp lish the task of evaluation having missed

3869Poole's instructions, therefore rendering her scoring of its

3877proposal not fair and contrary to the agency's procedures.

388636. However, Mr. Poole gave Ms. Holder instructions over

3895the telephone and those instructio ns were essentially the same as

3906those given to the other evaluators. Ms. Holder was experienced

3916in evaluating proposals and was not a novice to the process.

3927Nevertheless, she was given Mr. Poole's home telephone number and

3937told to contact him if any ques tions should arise. Ms. Holder

3949was only required to evaluate the three proposals which pertained

3959to District 4, not all of the proposals for all three districts

3971covered by the RFP.

397537. Petitioner also alleged that Ms. Holder was not

3984qualified by trai ning or experience to serve of the evaluation

3995team. During Ms. Holder's twenty - year tenure with the Alcohol,

4006Drug Abuse and Mental Health Program Office, she served as an

4017evaluator between 15 and 20 times for RFP's for Mental Health and

4029Substance Abuse. Ms. Holder was the program director for Mental

4039Health and Substance programs in District 4, with responsibility

4048for developing contracts for substance abuse and mental services

4057for adults and children. She is familiar with the PACT manual

4068and the model de veloped by the National Association for the

4079Mentally Ill. She has a bachelor's degree in psychology and

4089sociology and a master's degree in rehabilitative counseling from

4098the University of Florida.

410238. The only evidence offered by Petitioner that Ms. Hold er

4113was not competent to perform her duties as an evaluator was

4124testimony by Mr. Sommers, Petitioner's president and chief

4132executive officer, that she does not answer her telephone

4141messages as promptly as he would wish; that she did not

4152correspond with him as quickly as he wanted her to; and other

4164similar promptness issues.

416739. Richard Warfel is a former DCF employee with extensive

4177experience in the area of mental health services in District 4.

4188He has been personally acquainted with Ms. Holder for many y ears

4200and did not have any reason to question Ms. Holder's competence

4211to perform her duties.

421540. The evidence does not support Petitioner's assertion

4223that Ms. Holder was unqualified to be an evaluator or was not

4235sufficiently prepared to conduct t he evaluation.

424241. Petitioner contends that the evaluation committee did

4250not perform its duties in an objective and fair manner consistent

4261with the Rating Methodology specified in Section 6.3 of the RFP.

4272Specifically, the members of the evaluation commit tee reviewed

4281the proposals for each of the three districts in random order and

4293did not compare competing proposals to one another within each

4303district.

430442. The members of the Evaluation Committee were given

4313specific instruction by Mr. Poole as to how to c onduct the

4325evaluation. The evaluators were not required to go through each

4335district's proposals before going through another, and they were

4344to consider the RFP as the beginning and the ending of the

4356universe in terms of the proposal. The evaluators were to read

4367the proposals independently from one another and were to select a

4378proposal at random and to score it based upon that proposal

4389alone. They were not to compare one proposal to another, but

4400evaluate a proposal on its own merit.

440743. There was no subs tantial or material evidence presented

4417by Petitioner to show that any of the members of the evaluation

4429committee's review of the various proposals was not done in an

4440objective and fair manner consistent with the RFP and the

4450instructions given to them by Mr . Poole. 1/

4459CONCLUSIONS OF LAW

446244. The Division of Administrative Hearings has

4469jurisdiction over the parties and subject matter in this case

4479pursuant to Sections 120.569, and 120.57(1) and (3), Florida

4488Statutes.

448945. The burden of proof resides with Petitioner. See

4498Section 120.57(3)(f), Florida Statutes.

450246. The underlying findings of fact in this case are based

4513on a preponderance of the evidence. Section 120.57(1)(j),

4521Florida Statutes. The standard of proof is whether the proposed

4531agency a ction was clearly erroneous, contrary to competition,

4540arbitrary, or capricious. Section 120.57(3)(f), Florida

4546Statutes.

454747. The de novo proceeding in this case was conducted to

4558examine DCF’s proposed action in an attempt to determine whether

4568that action is contrary to the agency’s governing statutes, the

4578agency's rules or policies, or the RFP specifications. See

4587Section 120.57(3)(f), Florida Statutes, and State Contracting and

4595Engineering Corporation v. Department of Transportation , 709 So.

46032d 607 (Fla. 1st DCA 1998).

460948. Section 2.9 of the RFP states that DCF reserves the

4620right to waive minor irregularities when to do so would be in the

4633best interest of the State of Florida. That section defines a

4644minor irregularity as a variation from the RFP terms and

4654conditions which does not affect the price of the proposal, or

4665give the prospective offeror an advantage or benefit not enjoyed

4675by other prospective applicants, or does not adversely impact the

4685interests of DCF. See also Harry Pepper & Associates, Inc . v.

4697City of Cape Coral , 352 So. 2d 1190, 1193 (Fla. 2nd DCA 1977).

471049. A "responsive offeror" is a person who has submitted a

4721proposal which conforms in all material respects to an invitation

4731to bid or a request for proposals. Section 287.012(17), Flori da

4742Statutes (2001).

474450. Intervenor's proposal conforms in all material respects

4752to the RFP. Intervenor's use of less than its full name did not

4765cause any confusion with DCF staff or the evaluators. When

4775reading Intervenor's proposal, the identity of the offeror was

4784not in doubt to DCF staff and its evaluators.

479351. Intervenor's omissions of the notes to financial

4801statements do not constitute a material deviation from the fatal

4811criteria of the RFP. Intervenor's 2000 - 2001 complete financial

4821statements w ere audited as required by the RFP. The auditor's

4832opinion was a "clean opinion." The RFP did not contain

4842guidelines or standards for the form or content of the audited

4853financial statements required by the RFP. DCF's purpose of

4862requesting this informatio n was to determine a level of

4872sophistication and organizational capacity of an offeror. DCF

4880did not undertake any detailed review by a certified public

4890accountant to review the content of the audited financial

4899statements. There was no evidence that the o mission of the notes

4911gave Intervenor any unfair advantage or misrepresented

4918Intervenor's finances. In summary, the omission of the notes to

4928financial statements constituted a minor irregularity waivable by

4936the agency.

493852. Petitioner failed to prove that the members of the

4948evaluation committee did not have the necessary experience and

4957knowledge to fairly evaluate the proposals. DCF designed the RFP

4967evaluation process to allow each evaluator to independently

4975review, evaluate, and score each proposal. Ther e is no evidence

4986that the evaluation process was not done in an objective and fair

4998manner.

499953. Petitioner failed to demonstrate by the applicable

5007standard of proof (clearly erroneous, contrary to competition,

5015arbitrary, or capricious) that DCF's proposed action to award the

5025District 4 FACT contract to Psychotherapeutic Services of

5033Florida, Inc., is contrary to the agency's governing statutes,

5042the agency's rules or policies or the language of the RFP.

5053RECOMMENDATION

5054Based upon the foregoing Finding s of Fact and Conclusions of

5065Law set forth herein, it is

5071RECOMMENDED:

5072That the Department of Children and Families enter a final

5082order dismissing the bid protest filed by Mental Health Resource

5092Center, Inc.

5094DONE AND ENTERED this 27th day of Se ptember, 2002, in

5105Tallahassee, Leon County, Florida.

5109BARBARA J. STAROS

5112Administrative Law Judge

5115Division of Administrative Hearings

5119The DeSoto Building

51221230 Apal achee Parkway

5126Tallahassee, Florida 32399 - 3060

5131(850) 488 - 9675 SUNCOM 278 - 9675

5139Fax Filing (850) 921 - 6847

5145www.doah.state.fl.us

5146Filed with the Clerk of the

5152Division of Administrative Hearings

5156this 27th day of September, 2002.

5162ENDNOTE

51631/ Petitioner asserts in its Second Amended Petition that

5172Intervenor's response to criterion #8, Role of The Advisory

5181Committee, contains material misstatements of fact. This issue

5189is not addressed in Petiti oner's Proposed Recommended Order. In

5199any event, the evidence does not support a finding of any

5210material misstatement of fact that would render Intervenor's

5218proposal non - responsive.

5222COPIES FURNISHED:

5224Bruce Culpepper, Esquire

5227Laura Boyd Pearce, Esq uire

5232Akerman, Senterfitt & Eidson, P.A.

5237Post Office Box 10555

5241Tallahassee, Florida 32302 - 5555

5246William A. Frieder, Esquire

5250Department of Children and Family Services

52561317 Winewood Boulevard

5259Building Two, Room 204

5263Tallahassee, Florida 32399 - 0700

5268Thomas R. Tatum, Esquire

5272Brinkley, McNerney, Morgan

5275Solomon & Tatum, LLP

5279Post Office Box 522

5283Fort Lauderdale, Florida 33302 - 0522

5289Paul F. Flounlacker, Jr., Agency Clerk

5295Department of Children and Family Services

53011317 Winewood Boulevard

5304B uilding 2, Room 204B

5309Tallahassee, Florida 32399 - 0700

5314Josie Tomayo, General Counsel

5318Department of Children and Family Services

53241317 Winewood Boulevard

5327Building 2, Room 204

5331Tallahassee, Florida 32399 - 0700

5336NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

5342All parties have the right to submit written exceptions within

535210 days from the date of this recommended order. Any exceptions to

5364this recommended order should be filed with the agency that will

5375issue the final order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 12/20/2002
Proceedings: Amended Final Order Dismissing Protest filed.
PDF:
Date: 12/16/2002
Proceedings: Agency Final Order
PDF:
Date: 11/07/2002
Proceedings: Withdrawal of Final Order Dismissing Protest filed.
PDF:
Date: 11/05/2002
Proceedings: Final Order Dismissing Protest filed.
PDF:
Date: 11/01/2002
Proceedings: Agency Final Order
PDF:
Date: 10/16/2002
Proceedings: Intervenor`s Response to Petitioner`s Exceptions to Recommended Order (filed via facsimile).
PDF:
Date: 10/16/2002
Proceedings: Intervenor`s Motion to Strike Petitioner`s Motion for Stay Pending Review (filed via facsimile).
Date: 10/03/2002
Proceedings: Transcript (Corrected Version Volumes 1-4) filed.
PDF:
Date: 10/03/2002
Proceedings: Notice of Filing Corrected Version of Transcript sent out.
PDF:
Date: 09/27/2002
Proceedings: Recommended Order
PDF:
Date: 09/27/2002
Proceedings: Recommended Order issued (hearing held June 17 and 18, 2002) CASE CLOSED.
PDF:
Date: 09/27/2002
Proceedings: Recommended Order cover letter identifying hearing record referred to the Agency sent out.
PDF:
Date: 08/22/2002
Proceedings: Amended Notice of Filing Transcript sent out.
PDF:
Date: 08/21/2002
Proceedings: Notice of Filing Transcript sent out.
PDF:
Date: 08/20/2002
Proceedings: Petitioner`s Proposed Recommended Order filed.
PDF:
Date: 08/20/2002
Proceedings: Intervener Psychoterapeutice Services of Florida, Inc.`s Proposed Recommended Order (filed via facsimile).
PDF:
Date: 08/20/2002
Proceedings: Notice of Filing Proposed Recommended Order (filed by Intervenor via facsimile).
PDF:
Date: 08/20/2002
Proceedings: Respondent`s Proposed Findings of Fact, Conclusions of Law filed
Date: 08/05/2002
Proceedings: Transcripts (Volumes 1 through 4) filed.
PDF:
Date: 07/19/2002
Proceedings: Order Granting Extension of Time issued. (proposed recommended orders are due August 20, 2002, or 10 days after the filing of the Transcript, whichever is later)
PDF:
Date: 07/17/2002
Proceedings: Joint Request for Additional Time to File Proposed Recommended Order filed.
Date: 06/17/2002
Proceedings: CASE STATUS: Hearing Held; see case file for applicable time frames.
PDF:
Date: 06/17/2002
Proceedings: Subpoena Duces Tecum, R. Miles filed.
PDF:
Date: 06/17/2002
Proceedings: Deposition of G. Costlow filed.
PDF:
Date: 06/17/2002
Proceedings: Deposition of R. Sommers filed.
PDF:
Date: 06/14/2002
Proceedings: Joint Proposed Pre-Hearing Stipulation (filed via facsimile).
PDF:
Date: 06/14/2002
Proceedings: Objection to Petitioner`s Request for Official Recognition (filed by Intervenor via facsimile).
PDF:
Date: 06/14/2002
Proceedings: Intervenor`s Motion in Limine (filed via facsimile).
PDF:
Date: 06/14/2002
Proceedings: Subpoena Duces Tecum, C. Fordyce, B. Johanningsmeier, S. Poole (3) filed.
PDF:
Date: 06/13/2002
Proceedings: Notice of Filing filed by Petitioner.
PDF:
Date: 06/13/2002
Proceedings: Request for Official Recognition filed by Petitioner.
PDF:
Date: 06/13/2002
Proceedings: Intervenor`s Notice of Joinder in Respondent`s Objection to Petitioner`s Amended Motion to Amend Petiton to Protest Department Action Dated June 12, 2002 (filed via facsimile).
PDF:
Date: 06/13/2002
Proceedings: Respondent`s Objection to Petitioner`s Amended Motion to Amend Petition to Protest Department`s Action filed.
PDF:
Date: 06/12/2002
Proceedings: Subpoena Duces Tecum, C. Johnson, F. Platt, M. Coble filed.
PDF:
Date: 06/12/2002
Proceedings: Request for Official Recognition filed by Petitioner.
PDF:
Date: 06/12/2002
Proceedings: Notice of Filing filed by Petitioner.
PDF:
Date: 06/12/2002
Proceedings: Notice of Service of Intervenor, Psychotherapeutic Service of Florida, Inc.`s Supplemental Answer to Petitioner, Mental Health Resource Center, Inc.`s Interrogatories Propounded May 22, 2002 (filed via facsimile).
PDF:
Date: 06/11/2002
Proceedings: Second Amended Petition to Protest Department Action and For Referral to the Division of Administrative Hearing filed by Petittioner.
PDF:
Date: 06/11/2002
Proceedings: Amended Motion to Amend Petition to Protest Department Action filed by Petitioner.
PDF:
Date: 06/10/2002
Proceedings: Notice of Service of Mental Health Resource Center, Inc.`s First Set of Interrogatories to Psychotheraputic Services of Florida, Inc., Number 2 (filed via facsimile).
PDF:
Date: 06/10/2002
Proceedings: Petitioner`s Response to Intervenor`s First Set of Interrogatories Number 2 (filed via facsimile).
PDF:
Date: 06/06/2002
Proceedings: Amended Notice of Taking Deposition of Mental Health Resource Center Inc. and Notice to Produce at Deposition filed.
PDF:
Date: 06/05/2002
Proceedings: Second Amended Petition to Protest Department Action and for Referral to the Division of Admministrative Hearings filed by Petitioner.
PDF:
Date: 06/05/2002
Proceedings: Motion to Amend Petition to Protest Department Action filed by Petitioner.
PDF:
Date: 06/05/2002
Proceedings: Response to Petitioner, Mental Health Resource Center, Inc`s Request to Produce Dated May 30, 2002 (filed by Intervenor via facsimile).
PDF:
Date: 06/03/2002
Proceedings: Petitioner`s Verified Responses to Intervenor`s First Set of Interrogatories (filed via facsimile).
PDF:
Date: 05/31/2002
Proceedings: Corrected Notice of Taking Deposition of Mental Health Resource Center, Inc. and Notice to Produce at Deposition (filed by T. Tatum via facsimile).
PDF:
Date: 05/31/2002
Proceedings: Stipulation as to Discovery and as to Hearing Date and Limited Waiver of Time Constraints filed by Respondent.
PDF:
Date: 05/31/2002
Proceedings: Notice of Taking Depositions, R. Cooper, S. Poole, C. Putnam filed.
PDF:
Date: 05/30/2002
Proceedings: Notice of Service of Mental Health Resource Center, Inc.`s First Set of Interrogatories to Psychotherapeutic Services of Florida, Inc. (filed via facsimile).
PDF:
Date: 05/30/2002
Proceedings: Petitioner, MHRC`S First Request to Produce to Psychotherapeutic Services of Florida, Inc. (filed via facsimile).
PDF:
Date: 05/30/2002
Proceedings: Notice of Taking Deposition of Mental Health Resource Center Inc. and Notice to Produce at Deposition filed by Respondent.
PDF:
Date: 05/30/2002
Proceedings: Notice of Taking Deposition and Notice to Produce at Deposition, Bay View Health Center Inc. filed.
PDF:
Date: 05/30/2002
Proceedings: Notice of Compliance with Notices to Produce filed by Respondent.
PDF:
Date: 05/29/2002
Proceedings: Amended Notice of Hearing issued. (hearing set for June 17 and 18, 2002; 9:30 a.m.; Tallahassee, FL).
PDF:
Date: 05/29/2002
Proceedings: Order Granting Motion to Sever issued.
PDF:
Date: 05/29/2002
Proceedings: Intervener, Psychotherapeutic Services of Florida, Inc.`s Notice of Serving First Set of Interrogatories to Petitioner, Bayview Center for Mental Health, Inc. (filed via facsimile).
PDF:
Date: 05/29/2002
Proceedings: Intervener, Psychotherapeutic Services of Florida, Inc.`s Notice of Serving First Set of Interrogatories to Petitioner, Mental Health Resource Center, Inc. (filed via facsimile).
PDF:
Date: 05/29/2002
Proceedings: Intervenor, Psychotherapeutice Services of Florida, Inc.`s, Response to Petitioner, Bayview Center for Mental Health, Inc.`s, Request to Produce Dated May 22, 2002 (filed via facsimile).
PDF:
Date: 05/28/2002
Proceedings: Objections to Bayview Center`s First Request to Produce filed by Respondent.
PDF:
Date: 05/28/2002
Proceedings: Notice of Protest filed by Respondent.
PDF:
Date: 05/24/2002
Proceedings: Notice of Taking Deposition and Request for Production of Documents, B. Johanningsmeier filed.
PDF:
Date: 05/24/2002
Proceedings: First Request to Produce to State of Florida, Department of Children and Families (filed via facsimile).
PDF:
Date: 05/23/2002
Proceedings: Order Granting Intervention issued. (Psychotheraputic Services of Florida, Inc.)
PDF:
Date: 05/23/2002
Proceedings: Petitioner Mental Health Resource Center, Inc.`s Motion to Sever filed.
PDF:
Date: 05/22/2002
Proceedings: Notice of Service of Bayview Center for Mental Health, Inc.`s First Set of Interrogatories to State of Florida, Department of Children and Families filed.
PDF:
Date: 05/22/2002
Proceedings: First Request to Produce to Psychotherapeutic Services of Florida, Inc. filed.
PDF:
Date: 05/22/2002
Proceedings: Notice of Service of Bayview Center for Mental Health, Inc.`s First Set of Interrogatories to Psychotherapeutic Services of Florida, Inc. filed.
PDF:
Date: 05/21/2002
Proceedings: First Request to Produce to State of Florida, Department of Children and Families filed by Petitioner.
PDF:
Date: 05/21/2002
Proceedings: Petition to Intervene (filed by Petitioner via facsimile).
PDF:
Date: 05/17/2002
Proceedings: Order of Pre-hearing Instructions issued.
PDF:
Date: 05/17/2002
Proceedings: Notice of Hearing issued (hearing set for June 13, 2002; 9:30 a.m.; Tallahassee, FL).
PDF:
Date: 05/17/2002
Proceedings: Order of Consolidation issued. (consolidated cases are: 02-001998BID, 02-001999BID)
PDF:
Date: 05/16/2002
Proceedings: Amended Petition to Protest Department Action and for Referral to the Division of Administrative Hearings filed.
PDF:
Date: 05/16/2002
Proceedings: Notice (of Agency referral) filed.

Case Information

Judge:
BARBARA J. STAROS
Date Filed:
05/16/2002
Date Assignment:
05/16/2002
Last Docket Entry:
12/20/2002
Location:
Tallahassee, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
Suffix:
BID
 

Counsels

Related Florida Statute(s) (3):