02-003578PL
Department Of Financial Services, F/K/A Department Of Insurance vs.
Augustus Peter Franzoni
Status: Closed
Recommended Order on Friday, June 27, 2003.
Recommended Order on Friday, June 27, 2003.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8DEPARTMENT OF FINANCIAL )
12SERVICES, )
14)
15Petitioner, )
17)
18vs. ) Case No. 02 - 3578PL
25)
26AUGUSTUS PETER FRANZONI, )
30)
31Respondent. )
33)
34RECOMMENDED ORDER
36T his cause came on for formal hearing, pursuant to notice,
47before P. Michael Ruff, duly - designated Administrative Law Judge
57of the Division of Administrative Hearings. The hearing was
66conducted in Bunnell, Florida on January 7, 2003. The
75appearances were as follows:
79APPEARANCES
80For Petitioner: Richard J. Santurri, Esquire
86Department of Financial Services
90200 East Gaines Street
94Tallahassee, Florida 32399 - 0333
99For Respondent: Augustus Peter Franzoni, pro se
10643 Cimmaron Dri ve
110Palm Coast, Florida 32313
114STATEMENT OF THE ISSUES
118The issue to be determined in this proceeding concerns
127whether the Respondent's licenses as an insurance agent in the
137State of Florida should be subjected to discipline and sanction
147for alleg ed violations of certain provisions of the Florida
157Insurance Code as set forth in the First Amended Administrative
167Complaint and treated herein.
171PRELIMINARY STATEMENT
173This cause arose when the Department of Financial Services
182(Department) filed a one - coun t complaint against the Respondent,
193Augustus Peter Franzoni, a licensed Florida insurance agent, on
202August 20, 2002. The complaint alleged that he violated certain
212provisions of the Insurance Code. On September 9, 2002,
221Respondent elected to request a fo rmal proceeding pursuant to
231Section 120.57(1), Florida Statutes. On September 23, 2002, the
240Department moved for leave to amend the Administrative Complaint
249and that unopposed motion was granted on October 10, 2002. The
260First Amended Administrative Compl aint superceded the original
268Administrative Complaint.
270The First Amended Complaint contains one count alleging
278that the Respondent failed to advise a consumer of material
288facts, made material misrepresentations of fact to a consumer,
297sold a consumer an un suitable product and failed to use due
309diligence before advising a consumer to purchase a product.
318The cause came on for hearing as noticed. The Petitioner
328introduced 24 documents into evidence, numbered 1 through 21, as
338well as Petitioner's 23, 25 and 3 1. All of those exhibits were
351admitted into evidence. The Respondent introduced 18 exhibits
359into evidence marked as Exhibits 1 through 18. The Respondent's
369Exhibits 1 - 4, 6, 7, 9 - 13, 15, 16, 17b, 17g, 17h, and 17i were
386admitted without objection. The Re spondent's exhibits 5, 8, 14,
39617a, 17c, 17d, 17e, and 17f were admitted only as corroborative
407hearsay. The Petitioner presented four witnesses and the
415Respondent two witnesses.
418Upon concluding the proceeding, a transcript was ordered
426and proposed recommen ded orders were timely filed, after the
436granting of one extension of time. The proposed recommended
445orders have been considered in the rendition of this Recommended
455Order.
456FINDINGS OF FACT
4591. The Respondent was licensed by the Department at all
469times m aterial hereto as a as a life, health and variable
481annuity agent. Sometime in 1993 the Respondent met future
490client Margaret Buchholz, at a financial services seminar
498conducted in part by the Respondent. Upon the conclusion of
508that seminar, Ms. Buchholz told the Respondent that she would
518like to make an appointment with him to discuss her financial
529situation and financial services she might need. She had
538recently lost her husband and had moved to Florida from
548Minnesota. She was retired at the time and r emains so.
5592. She had certain investments she had undertaken while
568living in Minnesota apparently consisting of mutual funds. She
577was dissatisfied with the services of her broker in that state
588concerning management of that investment. She desired to
596liq uidate that investment and re - invest her funds in an
608appropriate investment through a Florida broker or agent. She
617also wished assistance in settling medical bills from her
626husband's last illness, particularly in determining the amount
634of her liability fo r those bills versus that which should be
646paid by medicare. She requested the Respondent's assistance in
655this regard as well.
6593. Sometime in 1993 or 1994, the company the Respondent
669was affiliated with performed an estate plan for Ms. Buchholz.
679Additio nally, because she desired a safe investment for the
689proceeds of the investments she had liquidated after ending her
699relationship with the Minnesota broker, the Respondent and his
708wife Thelma Franzoni, who is also an agent, sold Ms. Buchholz a
720total of six annuities. The total money invested in the six
731annuities was $167,256.15. The commission for the sale of these
742annuities totaled $15,191.44. That amount was paid to the
752agency involved, Ameri - Life and Health Services, the broker with
763which the Franzoni s were employed at the time. The total
774commissions paid to the Respondent from that broker, Ameri - Life,
785was $7,227.52.
7884. Through the course of their dealings and contacts a
798friendly relationship developed between the Franzonis and
805Ms. Buchholz. After Ms. Buchholz purchased the annuities the
814Franzonis visited her on a number of occasions. During one of
825those occasions a home health care product was sold to
835Ms. Buchholz by Ms. Franzoni. Sometime after that sale a new
846product which included long - term care or "nursing home care" was
858introduced to the market and Ms. Franzoni felt that this would
869be a more comprehensive plan and would be more cost effective
880and suitable to Ms. Buchholz. Ms. Franzoni contacted
888Ms. Buchholz and arranged an appoi ntment.
8955. During that appointment an application was taken for
904that new insurance product and during the meeting Ms. Buchholz
914complained to the Respondent concerning the low interest rate
923she was earning on her annuities. She asked if he had anything
935th at would pay her better than that. (This meeting was sometime
947in 1999, 4 - 5 years after she purchased the annuities.) The
959Respondent told Ms. Buchholz that indeed he had a new product
970called a viaticated insurance benefit. Ms. Buchholz asked that
979he expl ain it to her and he explained the product and left a
993viaticated insurance benefits participation disclosure statement
999or booklet with Ms. Buchholz, asking her to read it. He asked
1011her after reading it to list any questions that she might have.
1023He review ed the complete disclosure package with her, explaining
1033it to her. At a subsequent meeting the questions Ms. Buchholz
1044had were presented to the Respondent and he explained the
1054viaticated insurance benefit type of investment to her again.
10636. In response to Ms. Buchholz's concern about the low
1073income or low interest rate of return, the Respondent
1082recommended that she could liquidate some of her annuities and
1092use the proceeds to fund the viaticated insurance benefit
1101investment he recommended to her. Conseq uently, at his
1110recommendation she liquidated three of her annuities to use the
1120proceeds for that purpose.
11247. Pursuant to the annuity contracts entered into in
1133approximately 1994, the surrender charges, at the stage of the
1143life of the annuities when Ms. Buchholz surrendered or cashed
1153them, totaled $12,103.38. Ms. Buchholz maintains that the
1162Respondent failed to disclose those surrender charges to her and
1172that those surrender penalties would have prevented her from
1181deciding to liquidate those annuities a nd re - investing the
1192proceeds had she been aware of them. The Respondent maintains
1202that he did disclose the surrender penalties and that moreover,
1212Ms. Buchholz knew of them because on three separate occasions
1222she either signed or received official letters, documents or
1231notices indicating to her the fact of and the amounts of the
1243surrender charges involved in her "cashing in" of the subject
1253annuities, starting with the original annuity contracts entered
1261into in approximately 1994. She signed for and receive d the
1272checks for the cashing of the annuities, which were accompanied
1282by a disclosure of the surrender penalty amounts and details, by
1293which she could again learn before she elected to receive and
1304negotiate the checks.
13078. Ms. Buchholz received the annuit y checks some three
1317weeks before the viaticated insurance benefit investment was
1325made. The Respondent contends that during those three weeks she
1335could have still returned the money to the annuity company and
1346cancelled her surrender of those annuities. In fact, she was
1356advised in writing by companies that she actually had 60 days to
1368return the funds and reinstate her annuities without penalties.
1377This was after she had been informed in writing of the surrender
1389charges.
13909. The Respondent explained the via ticated insurance
1398benefits participation disclosure booklet or statement to
1405Ms. Buchholz. He advised her also to read it after he left
1417their meeting concerning the investment issue and to write down
1427any questions he might have to present to him at a later
1439meeting. He reviewed the complete "due diligence packet" with
1448her, explaining it as well. The questions that she had were
1459then presented to the Respondent and he answered them at a
1470subsequent meeting. The viaticated insurance benefits were
1477discussed be tween Mr. and Mrs. Franzoni and Ms. Buchholz on at
1489least two meetings or occasions. At one of those meetings, the
1500later one, she decided to purchase the viaticated insurance
1509benefits. At a third meeting the application was completed.
151810. In the cours e of discussion of the prospect of
1529investing in the viaticated insurance benefits investments or
1537contracts, the Respondent did represent to Ms. Buchholz that she
1547could earn or would have an opportunity to earn a rate of return
1560of approximately 14 percent p er year or 42 percent over the
1572three - year maturity period or life of the viaticated benefit
1583investment contracts. The record is not clear, however, that
1592the Respondent represented the 14 percent return as an absolute
1602guarantee to Ms. Buchholz. Indeed, th e subject participation
1611agreements or contracts, in evidence, provided to her by the
1621Respondent, show that 14 percent was not an actual guarantee
1631because, although it would be so if the investment contract
1641matured in the projected three - year period (i.e. t he viator
1653died), if the maturity date extended longer than that, because
1663the viator had not yet expired, the annualized return rate or
1674percentage would be correspondingly lower. Conversely, if the
1682viator expired sooner than the three - year period reference d in
1694the agreements, the corresponding annual rate of return
1702percentage would be higher.
170611. In any event, she had the opportunity to earn a higher
1718return than the four and one - half percent she was receiving on
1731the previous annuity investments. In the ev ent, the viaticated
1741insurance benefit did not mature in the three - year period, a
"1753bailout provision" was provided in the contract whereby she
1762would be paid if she "cashed out" of the contracts at the rate
1775of 15 percent for the three - year period or a guaran teed five
1789percent per year (simple interest) on the bailout provision.
179812. Ms. Buchholz used the proceeds from the liquidation of
1808the annuities to purchase four viatical benefit contracts
1816through the Respondent as sales agent, through Jeffery Paine,
1825the escrow agent for American Benefits Services (ABS) and
1834Financial Federation Title and Trust Company (FinFed).
1841Additionally, she used "qualified," tax deferred proceeds from
1849the surrender of the annuities to purchase viatical benefit
1858contracts through the R espondent as sales agent, through Pensco,
1868Inc., an administrator of self - directed IRA's and pension funds.
1879The total amount for the viaticals purchased through Pensco was
1889$61,788.12. An additional $26,764.00 was held by Pensco in a
1901cash account to fund m andatory monthly IRA disbursements.
1910Ms. Buchholz gave the Respondents two checks, one in the amount
1921of $88,582.12 payable to Jeffery Paine, and one in the amount of
1934$42,344.02 payable to Pensco pension services. These checks
1943were in payment for the purch ase of the viatical insurance
1954benefit contracts at issue.
195813. Ultimately, it was revealed that the principals of ABS
1968and FinFed. the viatical settlement brokers, were engaging in a
"1978Ponzi scheme" whereby more viaticated investment contracts were
1986sold t o investors, such as Ms. Buchholz, than the companies ABS
1998and FinFed had policies or funds with which to pay off
2009investors. Consequently, through federal criminal proceedings,
2015several of these principals were convicted and incarcerated.
2023Ms. Buchholz ulti mately lost approximately $100,000.00. The
2032ABS/FinFed companies are in bankruptcy and the trustee in
2041bankruptcy has paid investors including Ms. Buchholz, at the
2050present time, approximately 23 percent of the investment
2058principal. More reimbursements may be in the offing as the
2068bankruptcy administration progresses.
207114. The escrow agent for the companies and the investors
2081was Jeffery Paine, an attorney licensed by the Florida Bar
2091Association. It was his duty and responsibility, as stated in
2101the viaticat ed insurance benefits participation agreement
2108disclosures, to ensure that the policies actually existed and
2117were paid up in full force and effect. He was responsible to
2129ascertain that they had survived the typical two - year
2139contestable period, and that the life expectancies of the
2148terminal viators had been investigated and documented by a state
2158certified medical professional or physician. This was not the
2167responsibility of the Respondent or other agents like him.
217615. Indeed agents such as the Respondent do not have
2186access to medical records of viators. The duty to examine them
2197is performed by the viatical settlement provider or escrow
2206agent. The Respondent was not responsible for payment of
2215premiums on any policies because the viatical settlement
2223provid er or escrow agent had a premium reserve account to
2234provide payment of any necessary premiums. Indeed most of the
2244policies involved in the subject case were covered under "waiver
2254of premium" provisions, whereby, as is typically the case with
2264life insuranc e policies, when the insured person becomes
2273terminally ill or disabled, the premium is waived by the
2283insurance company,
228516. It is probably true that Ms. Buchholz did not totally
2296understand the nature of viatical investments and did not
2305understand all ris ks associated with the investment; she rather
2315relied on the Respondent based upon his representation. She
2324admitted to not remembering everything about the details of the
2334transactions and the documents she signed and admitted that she
2344did not read much, if any, of the documents related to the
2356viatical investments or to the annuities which she had owned
2366previously. For his part, the Respondent made a fairly detailed
2376due diligence investigation, as did his wife (who reported to
2386him), to ascertain that the po licies and the companies with whom
2398he would be dealing in selling viatial benefit contracts were
2408bona fide, duly - licensed and reputable companies, operating in
2418good faith. This evidence by the Respondent tends to be borne
2429out as to its creditability becau se the Respondent's wife, after
2440this due diligence investigation, invested $51,000.00 of her own
2450money and the Franzonis also sold viatical benefit contracts to
2460several of their own family members. The Respondent's showing
2469that he was unaware of the "Ponz i scheme" and illegal and
2481criminal acts of the principals of the company he represented is
2492deemed credible and is accepted.
2497CONCLUSIONS OF LAW
250017. The Division of Administrative Hearings has
2507jurisdiction of the subject matter of and the parties to this
2518proceeding. Sections 120.569 and 120.57(1), Florida Statutes.
2525The standard of proof to discipline a licensee such as the
2536Respondent is one of clear and convincing evidence. Ferris v.
2546Turlington , 510 So. 2d 292 (Florida 1987).
255318. Section 626.611, Flo rida Statutes, provides, in
2561pertinent part:
2563The Department shall deny, suspend, revoke,
2569or refuse to renew or continue the license
2577of any agent, solicitor, or adjuster or the
2585permit of any service representative,
2590supervising or managing general agent, or
2596c laims investigator, and it shall suspend or
2604revoke the eligibility to hold a license or
2612permit of any such person, if it finds that
2621as to the applicant, licensee, or permittee
2628any one or more of the following applicable
2636grounds exist:
2638(5) Willful misr epresentation of any
2644insurance policy or annuity contract or
2650willful deception with regard to any such
2657policy or contract. [Section 626.611(5),
2662Florida Statutes.]
2664(7) Demonstrated lack of fitness or
2670trustworthiness to engage in the business of
2677insurance .
2679(8) Demonstrated lack of reasonably
2684adequate knowledge and technical competence
2689to engage in the transactions authorized by
2696the license or permit.
270019. Section 626.621, Florida Statutes, provides, in
2707pertinent part:
2709The Department may, in its discret ion, deny,
2717suspend, revoke, or refuse to renew or
2724continue the license of any agent,
2730solicitor, or adjuster or the permit of any
2738services representative, supervising or
2742managing general agent, or claims
2747investigator, and it may suspend or revoke
2754the eligib ility to hold a license or permit
2763of any such person, if it finds that as to
2773the applicant, licensee, or permittee any
2779one or more of the following applicable
2786grounds exist under circumstances for which
2792such denial, suspension, revocation, or
2797refusal is no t mandatory under Section
2804626.611:
2805(2) Violation of any provision of this code
2813or of any other law applicable to the
2821business of insurance in the course of
2828dealing under the license or appointment.
2834(5) Violation of the provision against
2840twisting, as de fined in Section
2846626.9541(1)(1).
2847(6) In the conduct of business under the
2855license or appointment, engaging in unfair
2861methods of competition or in unfair or
2868deceptive acts or practices, as prohibited
2874under part IX of this chapter, or having
2882otherwise show n himself or herself to be a
2891source of injury or loss to the public.
2899(9) If a life agent, violation of the code
2908of ethics.
291020. Section 626.9541, Florida Statutes, provides, in
2917pertinent part:
2919(1) The following are defined as unfair
2926methods of competi tion and unfair or
2933deceptive acts or practice.
2937(a)1 Misrepresentations and false
2941advertising of insurance policies.
2945Knowingly making, issuing, circulating, or
2950causing to be made, issued, or circulated,
2957any estimate, illustration, circular,
2961statement, sa les presentation, omission, or
2967comparison with misrepresents the benefits,
2972advantages, conditions, or terms of any
2978insurance policy.
2980(k)1 Knowingly making a false or fraudulent
2987written or oral statement or representation
2993on, or relative to, an applicatio n or
3001negotiation for an insurance policy for the
3008purpose of obtaining a fee, commission,
3014money, or other benefit from any insurer,
3021agent, broker, or individual.
3025(1) Twisting. -- Knowingly making any
3031misleading representations or incomplete or
3036fraudulent co mparisons or fraudulent
3041material omissions of or with respect to any
3049insurance policies or insurers for the
3055purpose of inducing, or tending to induce,
3062any person to lapse, forfeit, surrender,
3068terminate, retain, pledge, assign, borrow
3073on, or convert any ins urance policy or take
3082out a policy of insurance in another
3089insurer.
309021. Section 626.9911, Florida Statutes, provides, in
3097pertinent part:
3099(4) "Viatical settlement broker" means a
3105person who, on behalf of a viator and for a
3115fee, commission, or other valu able
3121consideration, offers or attempts to
3126negotiate viatical settlement contracts
3130between a viator resident in this state and
3138one or more viatical settlement providers .
3145. . . a viatical settlement broker is deemed
3154to represent only the viator and owes a
3162f iduciary duty to the viator to act
3170according to the viator's instructions and
3176in the vest interest of the viator.
3183(5) "Viatical settlement contract" means a
3189written agreement entered into between a
3195viatical settlement provider, or its related
3201provider tr ust, and a viator. The agreement
3209must establish the terms under which the
3216viatical settlement provider will pay
3221compensation or anything of value, which
3227compensation or value is less than the
3234expected death benefit of the insurance
3240policy or certificate, in return for the
3247viator's assignment, transfer, sale, devise,
3252or bequest of the death benefit or ownership
3260of all or a portion of the insurance policy
3269or certificate, in return for the viator's
3276assignment, transfer, sale, devise, or
3281bequest of the death b enefit or ownership of
3290all or a portion of the insurance policy or
3299certificate of insurance to the viatical
3305settlement provider. A viatical settlement
3310contract also includes a contract for a loan
3318or other financial transaction secured
3323primarily by an indi vidual or group life
3331insurance policy, other than a loan by a
3339life insurance company pursuant to the terms
3346of the life insurance contract, or a loan
3354secured by the cash value of a policy.
3362(7) "Viator" means the owner of a life
3370insurance policy or a certi ficate holder
3377under a group policy insuring the life of an
3386individual with a catastrophic or life -
3393threatening illness or condition who enters
3399or seeks to enter into a viatical settlement
3407contract. This term does not include a
3414viatical settlement purchaser or a viatical
3420settlement provider or any person acquiring
3426a policy or interest in a policy from a
3435viatical settlement provider, nor does it
3441include an independent third - party trustee
3448or escrow agent.
3451(9) "Viatical settlement purchase
3455agreement" means a contract or agreement,
3461entered into by a viatical settlement
3467purchaser, to which the viator is not a
3475party, to purchase a life insurance policy
3482or an interest in a life insurance policy,
3490which is entered into for the purpose of
3498deriving an economic benefit .
3503(11) "Viatical settlement sales agent"
3508means a person other than a licensed
3515viatical settlement provider who arranges
3520the purchase through a viatical settlement
3526purchase agreement of a life insurance
3532policy or an interest in a life insurance
3540policy.
354122. Section 626.9912, Florida Statutes, provides, in
3548pertinent part:
3550(1) After July 1, 1996, a person may not
3559perform the functions of a viatical
3565settlement provider as defined in this act
3572or enter into or solicit a viatical
3579settlement contract without f irst having
3585obtained a license from the Department.
359123. Section 626.99235, Florida Statutes, provides, in
3598pertinent part:
3600(1) No personal shall misrepresent the
3606nature of the return or the duration of time
3615to obtain the return of any investment
3622related to one or more viatical settlements
3629sold by a viatical settlement provider or
3636related provider trust.
3639(2) The viatical settlement provider and
3645the viatical settlement agent, themselves or
3651through another person, shall provide in
3657writing the following di sclosures to any
3664viatical settlement purchaser or purchaser
3669prospect:
3670(a) That the return represented as being
3677available under the viatical settlement
3682purchase agreement is directly tied to the
3689projected life span or one or more insureds.
3697(b) If a retu rn is represented, the
3705disclosure shall indicate the projected life
3711span of the insured or insureds whose life
3719or lives are tied to the return.
3726(c) If required by the terms of the
3734viatical settlement purchase agreement, that
3739the viatical settlement purch aser shall be
3746responsible for the payment of insurance
3752premiums on the life of the insured, late or
3761surrender fees, or other costs related to
3768the life insurance policy on the life of the
3777insured or insureds which may reduce the
3784return.
3785(d) The amount of any trust fees,
3792commissions, deductions, or other expenses,
3797if any, to be charged to the viatical
3805settlement purchaser.
3807(e) The name and address of the person
3815responsible for tracking the insured.
3820(f) The group policies may contain
3826limitations or caps in the conversion
3832rights, that additional premiums may have to
3839be paid if the policy is converted, and the
3848party responsible for the payment of such
3855additional premiums shall be identified.
3860(g) That the life expectancy and rate of
3868return are only estim ates and cannot be
3876guaranteed.
3877(h) That the purchase of a viatical
3884settlement contract should not be considered
3890a liquid purchase, since it is impossible to
3898predict the exact timing of its maturity and
3906the funds may not be available until the
3914death of th e insured.
3919(i) The name and address of the person with
3928the responsibility for paying the premium
3934until the death of the insured.
3940The written disclosure required under this
3946subsection shall be conspicuously displayed
3951in any viatical settlement purchase
3956a greement and in any solicitation material
3963furnished to the viatical settlement
3968purchaser by such viatical settlement
3973provider, related provider trust, or person,
3979and shall be in contrasting color and in not
3988less than 10 - point type or no smaller than
3998the la rgest type on the page if larger than
400810 - point type. The department is authorized
4016to adopt by rule the disclosure form to be
4025used. The disclosures need not be furnished
4032in an invitation to inquire, the objective
4039of which is to create a desire to inquire
4048further about entering into a viatical
4054settlement purchase agreement. The
4058invitation to inquire may not quote rates of
4066return, may not include material attendant
4072to the execution of any specific viatical
4079settlement purchase agreement, and may not
4085relate t o any specific viator.
409124. Section 626.9927, Florida Statutes, provides, in
4098pertinent part:
4100(1) A violation of this act is an unfair
4109trade practice under Section 626.9521 and
4115626.9541 and is subject to the penalties
4122provided in the insurance code. Par t X of
4131this chapter applies to a licensee under
4138this act or a transaction subject to this
4146act as if a viatical settlement contract and
4154a viatical settlement purchase agreement
4159were an insurance policy.
416325. Section 626.99277, Florida Statutes, provides, in
4170pertinent part:
4172(1) It is unlawful for a person in the
4181advertisement, offer, or sale of a viatical
4188settlement purchase agreement to
4192misrepresent that such an agreement has been
4199guaranteed, sponsored, recommended, or
4203approved by the state, or any agency or
4211officer of the state or by the United States
4220or any agency or officer of the United
4228States.
4229(6) A person may not represent that the
4237investment in a viatical settlement purchase
4243agreement is "guaranteed," that the
4248principal is "safe," or that the inve stment
4256is free of risk.
4260* * * *
426426. The undersigned has carefully considered and weighed
4272the testimony adduced by the Petitioner and the Respondent on
4282direct and cross - examination and has conducted a thorough and
4293repetitive review and reading of the re levant agreements,
4302disclosure statements, and other documents (transactional
4308documents) involved in both the surrender of Ms. Buchholz's
4317annuity, investments and related to her investments in the
4326viatical contracts. Although Ms. Buchholz testified that if she
4335had known she would incur the surrender penalties or charges
4345from the liquidation of the annuities that she would have not
4356liquidated them and would have not entered into the viatical
4366investments, her testimony can be accorded little weight in
4375relatio n to the documentary evidence which belies it. In her
4386testimony, particularly on cross - examination, she revealed very
4395little clarity of memory concerning the details of the
4404transactions involved in the surrender of the annuities and
4413involved in engaging i n and undertaking the viatical investments
4423at issue.
442527. She maintains she did not know about the surrender
4435charges associated with cashing in her annuities. However, the
4444documentary evidence clearly shows that on at least three
4453occasions she was advised in writing of the itemization
4462associated with the return of her investment monies related to
4472the surrender of the annuities. This advice included
4480itemization of the surrender charges, the net money due her from
4491liquidating the annuities, as well as the t otal investment value
4502credited to her in the annuities at the point of their
4513liquidation. Moreover, upon being tendered the net check
4521represented by the liquidation of her investment in the
4530annuities, she was again advised by the annuity companies that
4540sh e still had 60 days in which she could elect to change her
4554mind and return the funds or the checks and re - instate the
4567annuities, if she so desired. She elected not to do so, but
4579instead to proceed with investment in the viatical contracts at
4589issue.
459028. The testimony of Mr. Canover, her companion, although
4599he was present at some of the meetings, does not reveal that he
4612was privy to or heard all of the conversations, nor that he was
4625present at all of the meetings between the Respondent, his wife
4636and Ms. B uchholz. Thus his testimony is not deemed to
4647corroborate her contention in her testimony that she did not
4657know about the surrender penalties and that she would not have
4668liquidated the annuities if she had known of the surrender
4678charges. While she may not have recalled that the surrender
4688charges were levied against her annuity investments or deducted
4697therefrom, at the time of her testimony at hearing, she
4707certainly had to have known at the time of the transactions
4718because she was supplied the information c oncerning them in
4728writing and signed the relevant documents necessary to liquidate
4737her annuities. Thus, she is charged with knowledge of the
4747surrender penalties and with her acquiescence in the liquidation
4756of the annuities and their re - investment in the v iatical
4768agreements or contracts. Clear and convincing, persuasive
4775evidence that the Respondent made a material misrepresentation
4783by failing to disclose the surrender penalties or charges or to
4794discuss this information with Ms. Buchholz has not been
4803establ ished. The statutory sections charged in the Amended
4812Complaint and referenced in paragraph 13 of the Petitioner's
4821Proposed Recommended Order, Conclusions of Law, have not been
4830proven to have been violated.
483529. Due to the same or similar considerations r egarding
4845the weight, creditability and credibility of the above -
4854referenced testimony and evidence, it has not been established
4863with clarity and persuasiveness that the Respondent actually
4871told Ms. Buchholz's that the purported viatical investments were
4880a safe, low risk investment, guaranteed to earn a 14 percent
4891return per year. It was not clearly and convincingly
4900established that this was a misrepresentation of material facts
4909nor that the representation was made in this manner.
491830. Ms. Buchholz, who qui te understandably has ample
4927reason to wish to find the Respondent blameworthy, testified
4936that the Respondent told her that the investments were
4945guaranteed "to earn 14 percent per year." The Petitioner
4954maintains that the Respondent represented that the via ticals
4963were a low - risk investment, guaranteed to earn 14 percent a year
4976and that this was a misrepresentation of material facts, that
4986viaticals are really high - risk investments that do not pay a
4998guaranteed yearly rate of return. The Petitioner contends th at
5008had Ms. Buchholz known that viaticals were a high - risk
5019investment she would not have invested in them.
502731. This postulation is not supported by the clear,
5036convincing, persuasive evidence however. In this regard
5043Ms. Buchholz's memory is not very extensive concerning the
5052events surrounding these transactions and the meetings she had
5061with the Respondent. It is thus not very clear concerning what
5072the Respondent actually said or represented to her concerning
5081the rate of return and whether or not it was guaranteed. He may
5094well have referenced 14 percent per year as an annualized
5104calculation, based upon the contractually provided 42 percent
5112return over the three - year maturity date or period of the
5124viatical investments involved (measured by the medical ly -
5133estimated life expectancies of the terminally ill viators or
5142insureds involved in the life insurance policies which underlie
5151the investment contracts at issue). The transaction documents
5159in evidence, including the viaticated insurance benefits
5166particip ation disclosure documents, clearly disclosed that a 36
5175month maturity date applied to the viatical investment contracts
5184at issue, determined by the appropriately credentialed medical
5192person making such an estimate of the remaining life expectancy
5202of the t erminally ill viators involved in the subject policies.
521332. Thus, the difference between the amount Ms. Buchholz
5222invested and the amount she would receive from the life
5232insurance policy benefits once the policy benefits were paid on
5242the death of the viat ors involved, would be a 42 percent
5254appreciation. If it were paid to her at the end of the three -
5268year expected maturity date then the return would be 14 percent
5279per year. If it were paid before that time, because the viator
5291died earlier than expected in a given situation, then the
5301annualized return would be greater. Correspondingly it would be
5310less if the viator died beyond the three - year expected or
5322estimated maturity date.
532533. The transactional documents in question provided
5332written disclosure to M s. Buchholz that the viatical investments
5342provided 42 percent total return over and above her original
5352investment (the annualized amount representing each year of the
5361investment might vary for the above - stated reason). It was also
5373thus disclosed that, at the end of the three - year maturity
5385period, she could elect not to wait for maturity (measured by
5396the death of the viator), if that had not occurred at the end of
5410the three - year period, but rather she could elect to "cash out"
5423her investments and receive, i nstead, a guaranteed five percent
5433simple interest per year return for the three - year life of the
5446investment at that point, or a total of 15 percent simple
5457interest.
545834. Under these circumstances, demonstrated by the
5465evidence, it cannot be truly conclud ed that these were high - risk
5478investments. They were short term, (approximately three - years)
5487and paid a very favorable return, which was contractually
5496guaranteed to the investor based upon, in effect, a security
5506interest in life insurance policies irrevoca bly issued by
5515reputable "A" or better - rated insurance companies. The policies
5525were irrevocably assigned to the benefit of the investors such
5535as Ms. Buchholz, according to the contractual documents and all
5545the representations made by ABS/FinFed, the viatic al settlement
5554broker for whom the Respondent was sales agent. These
5563representations were made both to the Respondent and to
5572Ms. Buchholz. Had not the fraud and criminal activity with
5582regard to the investors' money been perpetrated by certain
5591office rs and staff of the viatical settlement broker company,
5601the investment would likely have performed just as it was
5611represented.
561235. The fraud and misrepresentation was not that of the
5622Respondent in this regard, but rather the fraudulent and
5631criminal misre presentations and conduct perpetrated against both
5639the Respondent and Ms. Buchholz by the officials of the company
5650which employed the Respondent. Thus clear and convincing,
5658persuasive evidence that the Respondent represented the viatical
5666investments in qu estion as guaranteed, low risk - investments,
5676paying a guaranteed rate of return, as a misrepresentation of
5686material facts which induced Ms. Buchholz to make an alleged
"5696high risk investment" has not been established. Thus,
5704violations of the statutory provi sions cited at paragraph 14 of
5715the Petitioner's Proposed Recommended Order, Conclusions of Law,
5723have not been proven.
572736. Section 626.99235(1) and (2), Florida Statutes, are
5735quoted above and provide generally that no person shall
5744misrepresent the nature of the return or the duration of time to
5756obtain the return of any investment related to viatical
5765settlements and that a viatical settlement provider or sales
5774agents, themselves, or through another person, shall provide in
5783writing the disclosures enumerated at paragraphs (2)(a) through
5791(i); the disclosures depicted and quoted above.
579837. It has not been demonstrated by clear and convincing
5808persuasive evidence that the Respondent misrepresented the
5815nature of the viatical return and the duration of time to ob tain
5828the viatical return. It has not been thus shown that the
5839Respondent failed to provide in writing to Ms. Buchholz the
5849various disclosures quoted above and set forth at Section
5858626.99235(1) and (2), Florida Statutes. The Respondent "or
5866other person" ( such as the escrow agent and other principals of
5878the company, through the transactional documents referenced
5885herein) provided to Ms. Buchholz disclosure that the rate of
5895return was directly related to the projected life span of the
5906insureds; what the proje cted life spans of the insureds were
5917expected to be, as shown by the maturity dates referenced in the
5929transactional documents, and identified the person responsible
5936for tracking the insureds and for making payment of any
5946additional premiums should such be necessary. Disclosure was
5954thus made of the person responsible for paying a premium until
5965the death of the insureds as to each policy. In fact the
5977policies in most of these cases would appear to be on "waiver -
5990of - premium" status, since insurance companies commonly have a
6000waiver - of - premium rider in their life insurance policies which
6012waive payment of any premium once an insured becomes terminally
6022ill or disabled, as was the case with the viatical investments
6033at issue.
603538. It was also disclosed in writing t hat the life
6046expectancy and rate of return were only estimates and could not
6057be guaranteed. This is clearly the case because of the
6067inclusion of the option that the investor, such as Ms. Buchholz,
6078could elect not to wait for ultimate maturity, brought on by the
6090death of the relevant insured, but could elect to cash out the
6102investment at the end of the 36 - month, normally - expected
6114maturity period, if the viatical investment had not yet matured
6124by the death of the viator at that point. She could then take
6137th e lesser, guaranteed five - percent simple interest per year
6148rate of return. Thus the documents clearly disclosed that the
6158life expectancy and rate of return were only estimates.
616739. It was also disclosed thusly, in writing, that the
6177purchases of t he viatical settlement contracts could not be
6187considered liquid investments, since it was impossible to
6195predict the exact timing of the maturity (based upon when the
6206viator would die) and that the funds may not be available until
6218the ultimate death of the insured, which was not capable of
6229being ascertained with precision. The name and address of the
6239person responsible for paying the premiums until the death of
6249the insured were not the investors, situated as Ms. Buchholz,
6259but rather was the escrow agent and such was disclosed to
6270Ms. Buchholz in writing. In summary it has not been clearly and
6282convincingly demonstrated that the Respondent violated the above
6290provisions and therefore, derivatively, the other statutory
6297provisions cited at paragraph 15 of th e conclusions of law in
6309the Petitioner's Proposed Recommended Order.
631440. The Petitioner contends that the Respondent should
6322have exercised due diligence in reviewing the insurance policies
6331to determine whether the policies existed, whether they were
6340unde rwritten by reputable companies, their face value, the terms
6350of the policies and the dates they were written. It also
6361contends that the Respondent should have reviewed the medical
6370data of the insureds and the insureds' life expectancies. It
6380has not been demonstrated, however, that the Respondent had any
6390legal access to the medical data of the insureds through signed
6401releases or otherwise, nor to the insureds life expectancy
6410information. Moreover, it was not shown to be the duty of the
6422Respondent to revie w the insurance policies that the investments
6432were to be placed in. Rather, it was the obligation of the
6444viatical settlement provider to be sure that the policies
6453existed, that the insurance companies were reputable, that the
6462policies were past the contes table period and that the life
6473expectancy was conducted and determined by an appropriate
6481physician or medical personnel. This duty, under the viaticated
6490insurance benefits participation disclosure in evidence as
6497Petitioner's Exhibit 14, was provided in wr iting to be the
6508responsibility of the viatical settlement provider companies'
6515escrow agent. Thus, clear and convincing evidence has not shown
6525that the Respondent failed to conduct appropriate due diligence
6534investigation in this regard.
653841. Beyond that, t he Respondent and his fellow agent, his
6549wife, Mrs. Franzoni, conducted a due diligence inquiry into the
6559bona fide, good - faith status of the ABS/FinFed and its licensure
6571status with the Department of Insurance and, as to the escrow
6582agent, with the Florida B ar. The Respondent journeyed to the
6593home office in the Fort Lauderdale area to learn more about the
6605operations and product of the viatical settlement provider,
6613ABS/FinFed Company. At a seminar or meeting with company
6622representatives, the Respondent and o ther agents asked numerous
6631questions designed to ascertain all possible information
6638concerning the operations of the company and its financial
6647operational and licensure status. The Respondent received no
6655information from the Department, the Florida Bar or otherwise to
6665indicate to him that the ABS/FinFed and related persons or
6675entities were other than properly licensed and in good standing
6685in their operations.
668842. Contractually, the Respondent was not permitted access
6696to or possession of any of the medical information or insurance
6707policies, but rather relied on the escrow agent and other
6717company personnel for assurances as to the specifics of the
6727policies, their coverage and the other items concerning diligent
6736inquiry referenced above. Thus, clear and conv incing,
6744persuasive evidence has not demonstrated that the Respondent
6752failed to exercise due diligence before recommending the subject
6761viatical investments.
676343. Finally, it was not shown by clear and convincing
6773evidence that the viatical investment was tot ally unsuitable for
6783Ms. Buchholz. Because of the above findings and conclusions it
6793was not established that the investments themselves were a high -
6804risk investment. Rather, it was revealed by hindsight that the
6814company purveying those investments duped th e Respondent,
6822Ms. Buchholz and other investors like her. The company and its
6833chief operatives were themselves the "high - risk" attendant to
6843the investment transactions and not the investments and related
6852contractual relationships themselves. In more p lain terms, the
"6861high - risk" was not the investments, but the criminals who were
6873managing the investments.
687644. It is not shown by clear and convincing persuasive
6886evidence that the investment contracts themselves were high - risk
6896investment instruments and t ransactions. Although one might
6904question whether the Respondent exercised flawed judgment in
6912selling such an investment to a 74 - year - old retired widow, who
6926may not, and indeed probably did not understand all the
6936technical details and ramifications of it, it has not been
6946demonstrated that in doing so he violated Section
6954626.611(7)(8)(9), Section 626.621(2), and Section 626.621(5),
6960Florida Statutes, by clear, convincing, persuasive evidence.
696745. In summary, the undersigned has carefully weighed and
6976consider ed the testimony and judged its credibility,
6984creditability and competency and has done likewise with regard
6993to the related documentary evidence. The plight of Ms. Buchholz
7003and the other investors is certainly sad and regrettable. The
7013fact that the Respon dent's own wife and family members were also
7025investors and victims in the subject arrangement lends
7033credibility to the Respondent's premise that he had no deceitful
7043or otherwise nefarious intent and did not engage in the subject
7054transactions in an unfit an d untrustworthy manner. The overall
7064probative value of the evidence is more supportive of the
7074Respondent's positions than that of the Petitioner.
7081RECOMMENDATION
7082Having considered the foregoing Findings of Fact,
7089Conclusions of Law, the evidence of record, the candor and
7099demeanor of the witnesses, and the pleadings and arguments of
7109the parties, it is, therefore,
7114RECOMMENDED:
7115That a Final Order be entered dismissing the subject
7124Amended Administrative Complaint.
7127DONE AND ENTERED this 27th day of June, 2003, in
7137Tallahassee, Leon County, Florida.
7141___________________________________
7142P. MICHAEL RUFF
7145Administrative Law Judge
7148Division of Administrative Hearings
7152The DeSoto Building
71551230 Apalachee Parkway
7158Tallahassee, Florida 32399 - 3060
7163(850) 488 - 9675 SUNCOM 278 - 96 75
7172Fax Filing (850) 921 - 6847
7178www.doah.state.fl.us
7179Filed with the Clerk of the
7185Division of Administrative Hearings
7189this 27th day of June, 2003.
7195COPIES FURNISHED :
7198Richard J. Santurri, Esquire
7202Department of Financial Services
7206200 East Gaines Street
7210Tallaha ssee, Florida 32399 - 0333
7216Augustus Peter Franzoni
721943 Cimmaron Drive
7222Palm Coast, Florida 32313
7226Honorable Tom Gallagher
7229Chief Financial Officer
7232Department of Financial Services
7236The Capitol, Plaza Level 11
7241Tallahassee, Florida 32399 - 0300
7246Mark Casteel, Ge neral Counsel
7251Department of Financial Services
7255The Capitol, Plaza Level 11
7260Tallahassee, Florida 32399 - 0300
7265NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
7271All parties have the right to submit written exceptions within
728115 days from the date of this Recommended Ord er. Any exceptions
7293to this Recommended Order should be filed with the agency that
7304will issue the final order in this case.
- Date
- Proceedings
- PDF:
- Date: 06/27/2003
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- PDF:
- Date: 06/23/2003
- Proceedings: Letter to Judge Ruff from R. Santurri requesting date recommended order will be filed in this matter filed.
- PDF:
- Date: 03/18/2003
- Proceedings: Order issued. (the Respondent, Augustus Peter Franzoni has until March 24, 2003, to file his proposed recommended order)
- PDF:
- Date: 02/18/2003
- Proceedings: Letter to Judge Ruff from A. Franzoni requesting continuance in regards to pro filed.
- Date: 01/27/2003
- Proceedings: Transcripts (Volumes I, II) filed.
- Date: 01/07/2003
- Proceedings: CASE STATUS: Hearing Held; see case file for applicable time frames.
- PDF:
- Date: 12/27/2002
- Proceedings: Notice of Service of Witness List and Copies of Documents That Petitioner Intends to Offer into Evidence filed by Respondent.
- PDF:
- Date: 12/18/2002
- Proceedings: Response in Oppostion to Respondent`s Motion for Continuance (filed by Petitioner via facsimile).
- PDF:
- Date: 12/18/2002
- Proceedings: Letter to Judge Adams from A. Franzoni requesting extension of hearing date filed.
- PDF:
- Date: 12/13/2002
- Proceedings: Notice of Service of Witness List and Copies of Documents that Petitioner Intends to Offer into Evidence (filed by Petitioner via facsimile).
- PDF:
- Date: 10/21/2002
- Proceedings: Order Granting Continuance and Re-scheduling Hearing issued (hearing set for January 7, 2003; 10:15 a.m.; Bunnell, FL).
- PDF:
- Date: 10/10/2002
- Proceedings: Order Granting Motion to File First Amended Administrative Complaint issued.
- PDF:
- Date: 10/07/2002
- Proceedings: Letter to Judge Sartin from A. Franzoni requesting rescheduling of hearing filed.
- PDF:
- Date: 09/30/2002
- Proceedings: Notice of Hearing issued (hearing set for December 3, 2002; 9:30 a.m.; Vero Beach, FL).
- PDF:
- Date: 09/23/2002
- Proceedings: Letter to Judge Sartin from A. Franzoni (reply to Initial Order) filed.
- PDF:
- Date: 09/23/2002
- Proceedings: Motion for Leave to File First Amended Administrative Complaint (filed by Petitioner via facsimile).
Case Information
- Judge:
- P. MICHAEL RUFF
- Date Filed:
- 09/13/2002
- Date Assignment:
- 01/06/2003
- Last Docket Entry:
- 09/21/2005
- Location:
- Bunnell, Florida
- District:
- Northern
- Agency:
- ADOPTED IN PART OR MODIFIED
- Suffix:
- PL
Counsels
-
Augustus Peter Franzoni
Address of Record -
Richard J. Santurri, Esquire
Address of Record -
Richard J Santurri, Esquire
Address of Record