02-003762
Health Options, Inc. vs.
Agency For Health Care Administration
Status: Closed
DOAH Final Order on Monday, March 3, 2003.
DOAH Final Order on Monday, March 3, 2003.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8HEALTH OPTIONS, INC., )
12)
13Petitioner, )
15)
16vs. ) Case No. 02 - 3762
23)
24AGENCY FOR HEALTH CARE )
29ADMINISTRATION, )
31)
32Respondent. )
34)
35FINAL ORDER
37Admini strative Law Judge Don W. Davis of the Division of
48Administrative Hearings held a formal hearing in this case on
58January 13, 2003, in Tallahassee, Florida.
64APPEARANCES
65For Petitioner: Daniel Alter, Esquire
70Bunnell, Woulfe, Kirschbaum, Keller,
74Mc Intrye & Gregoire, P.A.
79Post Office Drawer 030340
83Fort Lauderdale, Florida 33303
87For Respondent: Ursula Eikman, Esquire
92Agency for Health Care Administration
972727 Mahan Drive
100Building 3, Mail Stop 3
105Tallahassee, Florid a 32308
109STATEMENT OF THE ISSUE
113This is a proceeding under Section 408.7056, Florida
121Statutes (2002), in which the issue is whether the denial by
132Health Options, Inc. (the Petitioner), of a request that it
142cover additional lymphedema outpatient therapy a fter a
150mastectomy to treat C.B. (the Subscriber), 1 is consistent or
160inconsistent with the rules and laws that regulate managed care
170entities. 2
172PRELIMINARY STATEMENT
174This matter involves a coverage dispute about outpatient
182rehabilitation services under th e terms of a group Health
192Maintenance Organization (HMO) contract issued by the Petitioner
200to Atlantic States Bank for the benefit of its employees and
211their eligible dependents, inclusive of the Subscriber.
218In May, 2001, the Subscriber underwent a partia l mastectomy
228of her left breast. Following surgery, she required outpatient
237physical therapy known as decongestive therapy. The Petitioner
245denied coverage for continued therapy beyond a consecutive
25362 - day period.
257By internal appeal to the Petitione r, the Subscriber
266challenged the denial of coverage for further outpatient
274rehabilitative therapy beyond the consecutive 62 - day period from
284the date her therapy began. The Petitioner reaffirmed its
293initial coverage determination. The Subscriber filed an appeal
301with the Statewide Subscriber and Provider Assistance Panel
309(Panel) to hear and review her complaint in accordance with
319Section 408.7056, Florida Statutes. A hearing was then held
328before the Panel by video conference on July 15, 2002.
338On August 2, 2002, the Panel determined that the Subscriber
348was entitled to coverage for continued outpatient rehabilitative
356therapy. On August 27, 2002, the Agency for Health Care
366Administration (AHCA), confirmed this decision and determined
373that the Petitioner shou ld authorize continued decongestive
381rehabilitative therapy for the Subscriber.
386On September 17, 2002, the Petitioner requested a summary
395hearing to contest AHCAs decision. Subsequently, on
402September 25, 2002, this matter was referred to the Divisison o f
414Administrative Hearings (DOAH) for formal proceedings.
420At the final hearing, the Petitioner presented no witnesses
429and offered one exhibit. AHCA presented the testimony of one
439witness, Dr. Joel Mattison, by telephone, as an expert witness
449on the preva iling medical standard for treatment of lymphedema.
459AHCA also presented two exhibits, a copy of Dr. Mattisons
469curriculum vitae and a copy of the Womens Cancer Rights Act of
4811998.
482The Transcript of the proceeding was filed on January 27,
4922003. The parti es were granted leave to file Proposed Final
503Orders within 20 days thereafter. Both parties have filed
512Proposed Final Orders, which have been reviewed and considered
521in the preparation of this Final Order.
528FINDINGS OF FACT
5311. The following facts were stipulated to at hearing by
541the Petitioner and AHCA:
545(i) Effective April 1, 2002, the Subscriber in
553question was enrolled as a participant in a group HMO
563plan issued by the Petitioner to the Subscribers
571employer for the benefit of its employees and thei r
581eligible dependents. This plan constitutes an
587employee welfare benefit plan pursuant to the
594Employee Retirement Income Security Act of 1974
601(ERISA).
602(ii) As a result of breast cancer, the
610Subscriber had a partial mastectomy of her left
618breast. Subs equent to her surgery, she required
626decongestic therapy due to lymphedema.
631(iii) The Petitioner authorized and provided
637coverage for decongestic physical therapy benefits for
644the Subscriber for services rendered from a
651participating provider for the auth orized period of
659August 9, 2001, through October 18, 2001.
666(iv) The Petitioner denied coverage for
672additional decongestic physical therapy beyond the
678authorized period of August 9, 2001, through
685October 18, 2001, on the grounds that the Subscribers
694ben efit had been exhausted under the terms of the
704Member Handbook.
7062. The Member Handbook for the Subscriber's HMO, signed by
716Robert I. Lufrano, M.D., the president of the Petitioners
725company, establishes the description of the rights and
733obligations of t he Subscriber and the Petitioner with respect to
744the coverage and/or benefits to be provided by the Petitioner.
754Pages 20 - 23 of the Member Handbook requires the preparation and
766review every 30 days of a treatment plan as recommended by the
778Subscribers pri mary care physician or authorized provider.
786Further, provisions of the Member Handbook document the
794Petitioner's obligation to comply with state and federal laws
803and regulations and states that the terms of the agreement shall
814be interpreted to comply wit h those laws.
8223. Joel Mattison, M.D., is board - certified in plastic and
833reconstructive surgery. He holds a license in Florida and in
843North Carolina to practice medicine and surgery. Dr. Mattison
852has a specialty in plastic surgery and tropical diseases.
8614. Dr. Mattison's testimony establishes that the most
869common treatment form for lymphedema is a method of massage
879known as decongestic therapy. Lymphedema is the type of problem
889that will reoccur and no current treatment permanently
897eliminates the pro blem. If treatment is not received, the
907patient will suffer swelling of the body part located near the
918problem area causing trauma and infection with fungi and
927bacteria. The decongestic therapy is outpatient post - surgical
936follow - up care in keeping with t he prevailing medical standard.
9485. As established by Dr. Mattison's testimony, the
956massage, which is the prevailing medical standard of care for
966lymphedemas, could be needed in excess of 62 days.
9756. Included in the therapy is the education of the patie nt
987to perform self - massage. The instruction in self - massage,
998however, is only part of the therapy and the other massage
1009should not be discontinued.
10137. The evidence does not establish that the Subscriber
1022received any instruction in self - massage or her ability to
1033perform this function.
10368. In addition, Dr. Mattison testified that lymphedemas as
1045a result of reconstruction and as a result of mastectomy, are
1056indistinguishable without other indication, such as scars or
1064patient history.
10669. Dr. Mattison te stified that lymphedema pumps are
1075available to assist in treatment. While it is hoped that the
1086patient will learn how to use the pump, patients cannot always
1097be depended on to learn to use them.
110510. The evidence fails to establish that the patient was
1115of fered a lymphedema pump or that using the lymphedema pump
1126constitutes the prevailing medical standard.
1131CONCLUSIONS OF LAW
113411. The Division of Administrative Hearings has
1141jurisdiction over the parties to and the subject matter of this
1152proceeding. Section s 120.57, 120.574, and 408.7056(14), Florida
1160Statutes.
116112. Section 408.7056, Florida Statutes, provides for the
1169establishment of a program to resolve disputes between managed
1178care entities and subscribers who receive health care from such
1188entities. Pe rtinent provisions of Section 408.7056, Florida
1196Statutes, include the following:
1200(3) The agency shall review all
1206grievances within 60 days after receipt and
1213make a determination whether the grievance
1219shall be heard. Once the agency notifies
1226the panel, the subscriber or provider, and
1233the managed care entity that a grievance
1240will be heard by the panel, the panel shall
1249hear the grievance either in the network
1256area or by teleconference no later than 120
1264days after the date the grievance was filed.
1272The agen cy shall notify the parties, in
1280writing, by facsimile transmission, or by
1286phone, of the time and place of the hearing.
1295The panel may take testimony under oath,
1302request certified copies of documents, and
1308take similar actions to collect information
1314and docu mentation that will assist the panel
1322in making findings of fact and a
1329recommendation. The panel shall issue a
1335written recommendation, supported by
1339findings of fact, to the provider or
1346subscriber, to the managed care entity, and
1353to the agency or the depart ment no later
1362than 15 working days after hearing the
1369grievance. If at the hearing the panel
1376requests additional documentation or
1380additional records, the time for issuing a
1387recommendation is tolled until the
1392information or documentation requested has
1397been provided to the panel. The proceedings
1404of the panel are not subject to chapter 120.
1413* * *
1416(7) After hearing a grievance, the panel
1423shall make a recommendation to the agency or
1431the department which may include specific
1437actions the managed care entit y must take to
1446comply with state laws or rules regulating
1453managed care entities.
1456(8) A managed care entity, subscriber, or
1463provider that is affected by a panel
1470recommendation may within 10 days after
1476receipt of the panel's recommendation, or 72
1483hours af ter receipt of a recommendation in
1491an expedited grievance, furnish to the
1497agency or department written evidence in
1503opposition to the recommendation or findings
1509of fact of the panel.
1514(9) No later than 30 days after the
1522issuance of the panel's recommendat ion and,
1529for an expedited grievance, no later than 10
1537days after the issuance of the panel's
1544recommendation, the agency or the department
1550may adopt the panel's recommendation or
1556findings of fact in a proposed order or an
1565emergency order, as provided in cha pter 120,
1573which it shall issue to the managed care
1581entity. The agency or department may issue
1588a proposed order or an emergency order, as
1596provided in chapter 120, imposing fines or
1603sanctions, including those contained in
1608ss. 641.25 and 641.52. The agenc y or the
1617department may reject all or part of the
1625panel's recommendation. All fines collected
1630under this subsection must be deposited into
1637the Health Care Trust Fund.
1642* * *
1645(13) Any information which would identify
1651a subscriber or the spouse, relat ive, or
1659guardian of a subscriber and which is
1666contained in a report obtained by the
1673Department of Insurance pursuant to this
1679section is confidential and exempt from the
1686provisions of s. 119.07(1) and s. 24(a),
1693Art. I of the State Constitution.
1699(14) A pr oposed order issued by the
1707agency or department which only requires the
1714managed care entity to take a specific
1721action under subsection (7) is subject to a
1729summary hearing in accordance with
1734s. 120.574, unless all of the parties agree
1742otherwise. If the man aged care entity does
1750not prevail at the hearing, the managed care
1758entity must pay reasonable costs and
1764attorney's fees of the agency or the
1771department incurred in that proceeding.
1776(15)(a) Any information which would
1781identify a subscriber or the spouse,
1787relative, or guardian of a subscriber which
1794is contained in a document, report, or
1801record prepared or reviewed by the panel or
1809obtained by the agency pursuant to this
1816section is confidential and exempt from the
1823provisions of s. 119.07(1) and s. 24(a),
1830Art . I of the State Constitution.
183713. The issue in this case is twofold: whether the
1847Subscriber falls into the class of people intended to be
1857protected by the federal "Womens Health and Cancer Rights Act
1867of 1998 (the Act); and, whether outpatient lymphede ma treatment
1877is required by Section 641.31(31)(a), Florida Statutes, for the
1886Subscriber after her mastectomy.
189014. The Member Handbook is evidence of the existence of
1900the group plan. The Member Handbook also establishes the
1909description of the rights and obligations of the Subscriber and
1919the Petitioner with respect to the coverage and/or benefits to
1929be provided by the Petitioner, inclusive of the Petitioner's
1938obligation to comply with state and federal laws and
1947regulations.
194815. Pursuant to provisions of the Act, the Petitioner is
1958required to provide coverage for the Subscribers lymphedema
1966treatment. The Act was implemented to provide coverage and
1975quality of care minimums for mastectomies and for breast
1984reconstruction for women who have breast cancer. The Act is
1994codified in Title 29 U.S.C. Section 1185b, which states in part:
2005(a) In general
2008A group health plan, and a health
2015insurance issuer providing health insurance
2020coverage in connection with a group health
2027plan, that provides medical and surgi cal
2034benefits with respect to a mastectomy shall
2041provide, in a case of a participant or
2049beneficiary who is receiving benefits in
2055connection with a mastectomy and who elects
2062breast reconstruction in connection with
2067such mastectomy, coverage for -
2072(1) al l stages of reconstruction of the
2080breast on which the mastectomy has been
2087performed;
2088(2) surgery and reconstruction of the
2094other breast to produce a symmetrical
2100appearance; and
2102(3) prostheses and physical complications
2107of mastectomy, including lymp hedemas ;
2112In a manner determined in consultation
2118with the attending physician and the
2124patient. Such coverage may be subject to
2131annual deductibles and coinsurance
2135provisions as may be deemed appropriate and
2142as are consistent with those established for
2149o ther benefits under the plan or coverage.
2157Written notice of the availability of such
2164coverage shall be . . . .
2171(Emphasis added)
217316. All women who have breast cancer who need mastectomies
2183are covered under this Act. Howard v. Coventry Health Care of
2194Iowa , 158 F. Supp.2d 937 (S.D. Iowa 2001), 3 states the
2205legislative intent for the enactment of the Act was to "ban
2216drive - through mastectomies" and to require that insurance plans
2226cover the costs of breast reconstruction surgeries. See Women's
2235Health and Cancer Rights Act , 1998 WL 235685 (Cong. Rec.), 144
2246Cong. Rec. S4644 - 01 at *S4646 (May 12, 1998). 4 This Act was
2260intended to protect women with breast cancer and to ensure
2270appropriate treatment for complications of mastectomy, including
2277lymphedema.
227817. The code states in Title 29 U.S.C. Section 1185b (e):
2289Preemption, relation to state laws
2295(1) In general
2298Nothing in this section shall be construed
2305to preempt any State law in effect on
2313October 21, 1998, with respect to health
2320insurance coverage that requ ires coverage of
2327at least the coverage of reconstructive
2333breast surgery otherwise required under this
2339section.
2340(2) ERISA
2342Nothing in this section shall be construed
2349to affect or modify the provisions of
2356section 1144 of this title with respect to
2364group health plans.
236718. Notably, as set forth in the foregoing federal
2376provisions, if the state law conflicts with the federal law,
2386then the state law preempts. No apparent conflict is
2395discernible between state and federal provisions on the subject.
2404As codif ied in Section 641.31(31)(a), Florida Statutes (1997), a
2414health maintenance contract must provide coverage for outpatient
2422post surgical follow - up care in keeping with the prevailing
2433medical standards after a mastectomy. As codified in Section
2442641.31(32), Florida Statutes, coverage for mastectomy must also
2450include coverage for prosthetic devices and breast
2457reconstruction.
245819. The Florida law requires coverage of care after a
2468mastectomy specifically in Section 641.31(31)(a), Florida
2474Statutes, which states in pertinent part:
2480(31)(a) . . . Such contract must also
2488provide coverage for outpatient postsurgical
2493followup care in keeping with prevailing
2499medical standards by a licensed health care
2506professional under contract with the health
2512maintenance organiz ation qualified to
2517provide postsurgical mastectomy care . The
2523treating physician under contract with the
2529health maintenance organization, after
2533consultation with the covered patient, may
2539choose that the outpatient care be provided
2546at the most medically app ropriate setting,
2553which may include the hospital, treating
2559physician's office, outpatient center, or
2564home of the covered patient. (Emphasis
2570added)
257120. Both the Florida Statute and the Act use the
2581cost - sharing mechanism of deductibles and coinsuranc e for the
2592plan to impose limitations on the lymphedemas treatment. The
2601plain language of the state statute on mastectomy coverage,
2610Section 641.31(31)(c)2., Florida Statutes, and the federal code,
2618does not permit durational limitation on the treatment.
262621. Coverage limits are stated in the language from Title
263629 U.S.C. Section 1185b(a)(3) as follows:
2642Such coverage may be subject to annual
2649deductibles and coinsurance provisions as
2654may be deemed appropriate and as are
2661consistent with those establishe d for other
2668benefits under the plan or coverage . . . .
267822. Section 641.31(31)(c)2., Florida Statutes, states:
2684This subsection does not prevent a
2690contract from imposing deductibles,
2694coinsurance, or other cost sharing in
2700relation to benefits pursua nt to this
2707subsection, except that such cost sharing
2713shall not exceed cost sharing with other
2720benefits.
272123. AHCA seeks a 30 - day review of the rehabilitative
2732treatment plan in accordance with provisions for rehabilitative
2740services set forth on pages 20 - 23 of the Member Handbook, which
2753requires the preparation and review every 30 days of a treatment
2764plan as recommended by the Subscribers primary care physician
2773or authorized provider.
277624. Section 408.7056(14), Florida Statutes (2002),
2782concludes with the fol lowing provision:
2788(14) . . . If the managed care entity
2797does not prevail at the hearing, the managed
2805care entity must pay reasonable costs and
2812attorney's fees of the agency or the
2819department incurred in that proceeding.
2824ORDER
2825Pursuant to the forego ing Findings of Fact and Conclusions
2835of Law, it is ORDERED:
28401. That the Petitioner reimburse the Subscriber for all
2849lymphedema outpatient therapy received until the date of this
2858Final Order for as long as the Subscriber maintained coverage
2868under the Membe r Handbook;
28732. That the Petitioner immediately reinstate coverage for
2881the Subscribers lymphedema outpatient therapy for so long as
2890the treatment is medically necessary and the Subscriber
2898maintains coverage under the Member Handbook;
29043. That a rehabilita tive treatment plan is created in
2914consultation with the attending physician and patient, and
2922reviewed by the Petitioner every 30 days until the lymphedema
2932outpatient therapy is no longer medically necessary; and
29404. That jurisdiction is retained solely fo r determination
2949of the amount of reasonable costs and attorneys fees to be
2960awarded to AHCA in this proceeding in accordance with Section
2970408.7056(14), Florida Statutes (2002), upon filing of
2977appropriate pleadings by AHCA.
2981DONE AND ORDERED this 3rd da y of March, 2003, in
2992Tallahassee, Leon County, Florida.
2996___________________________________
2997DON W. DAVIS
3000Administrative Law Judge
3003Division of Administrative Hearings
3007The DeSoto Building
30101230 Apalachee Parkway
3013Tallahassee, Florida 32399 - 3060
3018(850) 488 - 967 5 SUNCOM 278 - 9675
3027Fax Filing (850) 921 - 6847
3033www.doah.state.fl.us
3034Filed with the Clerk of the
3040Division of Administrative Hearings
3044this 3rd day of March, 2003.
3050ENDNOTES
30511/ In view of the provisions of Subsections (13) and (15) of
3063Section 408.7056, Flo rida Statutes, "the Subscriber" has been
3072substituted for the name of the insured.
30792/ Section 408.7056(1)(a), Florida Statutes, defines managed
3086care entity as a health maintenance organization or a prepaid
3096health clinic certified under chapter 641, a prepaid health plan
3106authorized under s. 409.912, or an exclusive provider
3114organization certified under s. 627.6472.
31193/ A brief summary of this case is: United States District
3130Court, S.D. Iowa, Central Division. Lisa HOWARD, Plaintiff v.
3139COVENTRY HEAL TH CARE OF IOWA, INC., Principal Financial Group,
3149Inc., and Principal Mutual a/k/a Principal Life Insurance
3157Company , Defendant, No. 4 - 01 - CV - 10196 (July 20, 2001). A group
3172of breast cancer patients brought putative class action against
3181health insurer in st ate court, asserting claims for tortious
3191breach of statute, breach of contract, violation of public
3200policy, and bad faith. After removing action, insurer moved to
3210dismiss.
32114/ After removing action, insurer moved to dismiss. The
3220District Court, Longst aff, Chief Judge, held that: (1) there is
3231no implied private cause of action under provision of Women's
3241Health and Cancer Rights Act addressing required health coverage
3250for reconstructive surgery following mastectomies, and
3256(2) claims for breach of contra ct, violation of public policy,
3267and bad faith were preempted by Employee Retirement Income
3276Security Act (ERISA).
3279COPIES FURNISHED :
3282Daniel Alter, Esquire
3285Bunnell, Woulfe, Kirschbaum, Keller,
3289McIntyre & Gregoire, P.A.
3293Post Office Drawer 030340
3297Fort Laud erdale, Florida 33303
3302Ursula Eikman, Esquire
3305Agency for Health Care Administration
33102727 Mahan Drive
3313Tallahassee, Florida 32308
3316Lealand McCharen, Agency Clerk
3320Agency for Health Care Administration
33252727 Mahan Drive, Mail Stop 3
3331Tallahassee, Florida 3230 8
3335Valda Clark Christian, General Counsel
3340Agency for Health Care Administration
33452727 Mahan Drive
3348Fort Knox Building, Suite 3431
3353Tallahassee, Florida 32308
3356NOTICE OF RIGHT TO JUDICIAL REVIEW
3362A party who is adversely affected by this Final Order is
3373entit led to judicial review pursuant to Section 120.68, Florida
3383Statutes. Review proceedings are governed by the Florida Rules
3392of Appellate Procedure. Such proceedings are commenced by
3400filing the original notice of appeal with the Clerk of the
3411Division of Adm inistrative Hearings and a copy, accompanied by
3421filing fees prescribed by law, with the District Court of
3431Appeal, First District, or with the District Court of Appeal in
3442the Appellate District where the party resides. The notice of
3452appeal must be filed wi thin 30 days of rendition of the order to
3466be reviewed.
- Date
- Proceedings
- Date: 04/01/2003
- Proceedings: Motion for Reasonable Costs and Attorney`s Fees and Request for Hearing (DOAH case no. 03-1150F established) filed by Respondent via facsimile.
- PDF:
- Date: 02/17/2003
- Proceedings: Petitioner, Health Options, Inc.`s Proposed Final Order (filed via facsimile).
- Date: 01/27/2003
- Proceedings: Transcript filed.
- Date: 01/13/2003
- Proceedings: CASE STATUS: Hearing Held; see case file for applicable time frames.
- PDF:
- Date: 01/08/2003
- Proceedings: Order issued. (Respondent`s motion for order authorizing witness to appear via telephonic communication is granted)
- PDF:
- Date: 01/07/2003
- Proceedings: Amended Motion for Order Authorizing Witness to Appear Via Telephonic Communication (filed by Respondent via facsimile).
- PDF:
- Date: 01/07/2003
- Proceedings: Motion for Order Authorizing Witness to Appear Via Telephonic Communication (filed by Respondent via facsimile).
- PDF:
- Date: 10/18/2002
- Proceedings: Order Granting Joint Motion to Proceed on Summary Hearing issued. (final hearing shall convene at 9:30 a.m., on January 13, 2003 in Tallahassee, Florida)
- PDF:
- Date: 10/17/2002
- Proceedings: Notice of Summary Hearing issued (hearing set for January 13, 2003; 9:30 a.m.; Tallahassee, FL).
- PDF:
- Date: 10/09/2002
- Proceedings: Joint Motion to Proceed on Summary Hearing (filed by Petitioner via facsimile).
Case Information
- Judge:
- DON W. DAVIS
- Date Filed:
- 09/25/2002
- Date Assignment:
- 09/26/2002
- Last Docket Entry:
- 04/01/2003
- Location:
- Tallahassee, Florida
- District:
- Northern
- Agency:
- Agency for Health Care Administration
Counsels
-
Daniel Alter, Esquire
Address of Record -
Ursula Eikman, Esquire
Address of Record