05-000506
Benjamin Torres vs.
Manpower, Inc.
Status: Closed
Recommended Order on Monday, June 6, 2005.
Recommended Order on Monday, June 6, 2005.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8BENJAMIN TORRES, )
11)
12Petitioner, )
14)
15vs. ) Case No. 05 - 0506
22)
23MANPOWER, INC., )
26)
27Respondent. )
29)
30RECOMMENDED ORDER
32A formal hearing was cond ucted in this case on April 7,
442005, in Pensacola, Florida, before Suzanne F. Hood,
52Administrative Law Judge with the Division of Administrative
60Hearings.
61APPEARANCES
62For Petitioner: Debra Dawn Cooper, Esquire
68309 West Gregory Stree t
73Pensacola, Florida 32502
76For Respondent: Jane M. Rolling, Esquire
825301 North Ironwood Road
86Post Office Box 2053
90Milwaukee, Wisconsin 53217
93STATEMENT OF THE ISSU E
98The issue is whether Respondent committed an unlawful
106employment practice contrary to Section 760.10, Florida
113Statutes, by discriminating against Petitioner based on his
121gender.
122PRELIMINARY STATEMENT
124On December 15, 2003, Petitioner Benjamin Torres
131(Pe titioner) filed an Amended Charge of Discrimination against
140Respondent Manpower, Inc. (Respondent). The amended charge
147alleged that Respondent had discriminated against him by
155terminating his employment based on his gender. On January 4,
1652005, the Florid a Commission on Human Relations (FCHR) issued a
176Determination: No Cause.
179On February 8, 2005, Petitioner filed a Petition for
188Relief, requesting an administrative hearing. On February 10,
1962005, FCHR referred the case to the Division of Administrative
206He arings.
208A Notice of Hearing dated February 25, 2005, scheduled the
218hearing for April 7, 2005.
223On March 11, 2005, Respondent's staff attorney, who is
232licensed to practice law in Wisconsin, requested a determination
241that she was qualified to represent th e interests of Respondent
252at the hearing. An Order dated March 14, 2005, granted the
263request.
264During the hearing, Petitioner testified on his own behalf.
273Petitioner presented no exhibits for admission into evidence.
281Respondent presented the testimony of four witnesses.
288Respondent offered six exhibits that were admitted as evidence.
297The Transcript of the proceeding was filed on May 5, 2005.
308Subsequently, the parties filed Proposed Recommended Orders.
315All citations hereinafter shall be to Florida St atutes
324(2003) unless otherwise specified.
328FINDINGS OF FACT
3311. Respondent is a staffing company that provides
339temporary employees to a variety of customers/employers.
346Respondent performs workforce management for its customers,
353including hiring personnel, providing new - employee orientation,
361and conducting ongoing training after the initial hire.
3692 . Respondent provides its employees with harassment - free
379workplace training as part of the initial orientation.
387Thereafter, Respondent provides the harassmen t - free workplace
396training on an annual basis and more frequently at the request
407of its customers.
4103 . Petitioner is a white male who worked as a temporary
422employee for Respondent on two occasions: from May 17, 1993,
432through July 27, 1996, and from June 30, 1997, through July 28,
4442003. On both occasions, Respondent assigned Petitioner to
452perform maintenance work at the Island House Hotel in Orange
462Beach, Alabama.
4644 . Petitioner was a maintenance technician at the Island
474House Hotel until Respondent pr omoted him to the position of
485Assistant Supervisor of Maintenance in 1998. Respondent
492promoted Petitioner to the management position of Chief Engineer
501in 1999.
5035 . As Chief Engineer, Petitioner supervised five or six
513maintenance technicians. Petitioner received a salary but often
521worked more than a 40 - hour week. For instance, Petitioner would
533stay at the hotel during hurricanes instead of going home to be
545with his family.
5486 . At all times relevant here, Petitioner was aware of
559Respondent's written "H arassment - Free Workplace Policy." The
568policy defines sexual harassment as "unwelcome conduct of a
577sexual nature where an employee feels compelled to comply with
587the harassment as part of job betterment, or where the
597harassment interferes with an employee' s work creating an
606intimidating or hostile work environment." The policy lists
614examples of sexual harassment, including unwelcome physical
621contact, request for sexual favors, and/or displays of a sexual
631nature.
6327 . Respondent's Harassment - Free Workplace Policy goes on
642to discuss other types of discriminatory conduct. Specifically,
650the policy prohibits discrimination , such as intimidation or
658ridicule based on gender, race, color, national origin, sexual
667orientation, pregnancy, age, religion, disability, veteran
673status, or any other basis that creates an offensive work
683environment, or which results in an unfavorable job action. The
693policy lists verbal or written jokes or offensive comments based
703on race, sex, etc., as examples of discriminatory conduct.
7128 . Respondent's Harassment - Free Workplace Policy advises
721employees, whether a victim or a witness, to report all
731incidents of discrimination or harassment. Respondent instructs
738its employees to report such complaints to their manager, their
748local office s taffing specialist, and/or Respondent's corporate
756office, using a toll - free employee hot line.
7659 . Petitioner had a good professional and personal
774relationship with Respondent's employees who were assigned
781management positions at the Island House Hotel. Specifically,
789Petitioner was friends with the following employees: (a)
797Barbara Walters, General Manager; (b) Glenn Johnson, Director of
806Operations; and (c) Margaret Lathan, Director of Housekeeping.
81410 . Petitioner and Ms. Walters occasionally shared off -
824color jokes with each other. Sometimes they laughed about jokes
834with sexual connotations that one of them had copied from the
845Internet. On at least one occasion, Ms. Walters and Petitioner
855discussed hotel guests who were wearing bathing suits at the
865pool. There is no evidence that Petitioner was ever offended by
876the jokes; he never complained to Respondent about the jokes.
88611 . Ms. Walters personally was not offended by the jokes.
897In time, however, she became concerned that Petitioner's jokes
906and comments to employees other than herself were no longer
916appropriate in the workplace. Eventually, Ms. Walters began to
925verbally counsel Petitioner to clean up his language and to be
936careful of his remarks to other employees because they might
946consider th em offensive.
95012 . Petitioner and Ms. Latham also enjoyed sharing jokes
960of a sexual nature with each other. On one occasion, Ms. Latham
972gave Petitioner a T - shirt when she returned from vacation. The
984back of the shirt had pictures of ladies butts weari ng bikinis.
997There is no evidence that Petitioner found the shirt offensive;
1007he never complained to Respondent or anyone else about the
1017T - shirt.
102013 . On or about June 23, 2001, Ms. Walters wrote a note to
1034Petitioner. Ms. Walters requested that Ms. McDow ell place the
1044note in Petitioner's personnel file. The note stated as
1053follows:
1054After our conversation on Wednesday, I
1060thought we had cleared up my concerns with
1068you. Today I discover that your "blond"
1075lady that does awnings was in your office
1083yesterday a nd that you allowed her to
1091accompany you to repair the washer in the
1099laundry.
1100This is totally unacceptable and violates
1106Hotel policy and safety issues. I do not
1114expect you as a manager to have outside
1122vendors in areas that they are not here to
1131inspect, study, or to prepare estimates for.
1138I will not discuss this any further with
1146you.
114714 . Ms. Walters would have written the above - referenced
1158note if Petitioner had invited an unauthorized male to accompany
1168him into a secure area. However, Ms. Walters was especially
1178concerned because the incident involved a female.
118515 . On at leas t two occasions, Ms. Walters made special
1197requests for Respondent to conduct a class to review
1206Respondent's harassment policy with her management team. She
1214made these requests be cause her management team consisted of
1224members who were of various ages. Ms. Walters wanted to make
1235sure that the management team was aware that times had changed,
1246and that conduct, which had been acceptable years ago, was no
1257longer acceptable in today's workplace.
126216 . At the request of Ms. Walters, Respondent's staffing
1272specialist, Martina McDowell, conducted a class on Respondent's
1280harassment policy at the Island House Hotel on January 31, 2002.
1291Petitioner, Ms. Walters, and Ms. Latham attended the cl ass.
130117 . During the January 2003 class, Petitioner received a
1311copy of Respondent's Harassment - Free Workplace Policy. He
1320signed a statement acknowledging that he had read and understood
1330the policy, including the procedure to report violations.
133818 . On February 14, 2002, Petitioner signed a copy of
1349Respondent's "New Employee Orientation Guidelines: Policy &
1356Procedures." This document includes Respondent's discrimination
1362and harassment policies, which Petitioner initialed.
1368Ms. McDowell signed the docu ment under Petitioner's signature.
137719 . In the last year of Petitioner's employment at the
1388Island House Hotel, Ms. Walters realized Petitioner was under
1397stress in his personal life. She also noticed a change in his
1409behavior at work. Ms. Walters felt th at Petitioner's jokes and
1420other attempts to be humorous became more intense.
142820 . Ms. Walters was so concerned that she requested
1438Ms. McDowell to counsel Petitioner on more than one occasion.
1448During the counseling sessions, Ms. McDowell advised Petition er
1457that off - color jokes were not accepted in the workplace.
1468Ms. McDowell also told Petitioner that flirting with female
1477co - workers was inappropriate and would be considered as sexual
1488harassment under Respondent's policy.
149221 . Respondent does not provid e the Island House Hotel
1503with employees to perform housekeeping duties. Island House
1511Hotel contracts with a company by the name of TIDY for
1522housekeeping services.
152422 . Ms. Latham, as Director of Housekeeping, does not
1534supervise TIDY's housekeepers direc tly. Instead, she interacts
1542with TIDY's supervisors to ensure that the housekeeping duties
1551are performed.
155323 . One of TIDY's housekeepers was a young female named
1564April. She began working at Island House Hotel on or about
1575July 23, 2003.
157824 . On Frida y, July 25, 2003, Petitioner grabbed and
1589jiggled his private parts as he walked down the hall to the
1601elevator at the Island House Hotel. April, Ms. Latham, and a
1612porter named Alan Hoffman, were standing at the elevator.
1621Ms. Latham observed Petitioner's c onduct and considered it
1630offensive. Ms. Latham could tell that Petitioner's
1637inappropriate behavior embarrassed April.
164125 . On Saturday, July 26, 2003, Ms. Walters was working at
1653the Island House Hotel when she learned that a young man was at
1666the front d esk. The young man wanted to speak to Ms. Walters
1679privately. Therefore, Ms. Walters invited the young man to go
1689with her to the sales office.
169526 . During the conversation, the young man complained to
1705Ms. Walters that an older gentleman named Ben, who w orked at the
1718hotel, had made inappropriate gestures to his fianc e é, April.
1729Specifically, the young man alleged that Ben had grabbed his
1739private parts and jiggled them in front of April, who was
1750offended by such behavior.
175427 . Ms. Walters talked to Ms. L atham after the young man
1767left the hotel. Ms. Latham confirmed that she had witnessed
1777Petitioner grabbing his private parts in front of April.
178628 . Immediately after talking to Ms. Latham, Ms. Walters
1796called Respondent's branch manager, Sherry Moore. M s. Walters
1805told Ms. Moore that Respondent needed to release Petitioner from
1815his assignment at Island House Hotel.
182129 . Ms. Moore contacted Ms. McDowell by telephone.
1830Ms. Moore instructed Ms. McDowell to contact Petitioner and
1839instruct him to report to R espondent's office in Gulfport,
1849Florida, on July 28, 2003.
185430 . On Sunday, July 27, 2003, Ms. McDowell contacted
1864Petitioner. Ms. McDowell told Petitioner to report to her
1873office the next day instead of returning to work at Island House
1885Hotel.
188631 . On Monday, July 28, 2003, Petitioner met Ms McDowell
1897at her office. Ms. McDowell explained that Respondent had
1906received a sexual harassment complaint involving his behavior.
1914Petitioner's initial reaction was to state that he had talked to
1925the little girl an d that she was okay with his apology.
193732 . The little girl that Petitioner referred to was not
1948April. Petitioner's initial statement in Ms. McDowell's office
1956related to an incident involving a female employee of the
1966hotel's beach service.
196933 . Ms. McD owell informed Petitioner that the complaint
1979involved a housekeeper. After explaining the allegations
1986against him, Ms. McDowell relieved Petitioner of his work
1995assignment at Island House Hotel. Petitioner became angry,
2003stating as follows: "Well, if Ms. Walters was going down the
2014hallway and her ass was itching and she scratched it, would you
2026fire her too?" Ms. McDowell responded that she was dealing only
2037with a complaint brought against him, where another employee had
2047witnessed his conduct. Ms. McDowel l did not tell Petitioner
2057that he was terminated as one of Respondent's temporary
2066employees.
206734 . Respondent's policy requires employees to make
2075themselves available for work assignments. Employees are
2082supposed to contact Respondent within 48 hours of t he time that
2094a work assignment ends if they are available for another job.
2105Thereafter, employees are required to contact Respondent on a
2114weekly basis. Petitioner did not follow Respondent's policy in
2123this regard.
212535 . In any event, Ms. McDowell conduct ed a follow - up
2138investigation. The investigation included interviews with
2144Ms. Walters, Ms. Latham, and Mr. Hoffman. Ms. McDowell was
2154unable to talk to April who never returned to work. After
2165completing her investigation, Ms. McDowell considered
2171Petitione r's employment terminated.
217536 . On or about November 21, 2003, Ms. McDowell requested
2186that Ms. Latham make a written statement regarding the July 25,
21972003, incident. Ms. Latham made the following statement:
2205April (housekeeper), Alan (porter) and
2210myself we re standing by the elevator when
2218Ben Torres came down the hall and grabbed
2226his privates. Ben might not have realized
2233April was standing there, he made these
2240gestures all the time and I told him many
2249times, that one of these days he will do it
2259in front of the wrong person and get in
2268trouble. Most of the housekeepers knew how
2275he was and just ignored his behavior.
228237 . Respondent did not hire another Chief Engineer to
2292replace Petitioner. Instead, Respondent assigned the duties of
2300Chief Engineer to Glenn Johnson, the Director of Operations at
2310the Island House Hotel. Mr. Johnson is a white male.
2320CONCLUSIONS OF LAW
232338 . The Division of Administrative Hearings has
2331jurisdiction over the parties and the subject matte r of this
2342proceeding. See §§ 120.569, 120 .57(1), and 760.11, Fla. Stat.
235239 . It is an unlawful employment practice for an employer
2363to discriminate against any individual with respect to
2371compensation, terms, conditions, or privileges of employment,
2378because of such individual's gender. See § 760.1 0(1)(a), Fla.
2388Stat.
238940 . The provisions of Chapter 760, Florida Statutes, are
2399analogous to those of the Federal Employment Discrimination Act,
240842 U.S.C. Section 2000(e), et seq ., and the cases interpreting
2419the Federal Employment Discrimination Act are ther efore
2427applicable to Chapter 760, Florida Statutes. See Razner v.
2436Wellington Regional Medical Ctr., Inc. , 837 So. 2d 437, 440
2446(Fla. 4th DCA 2002).
245041 . In order to establish a prima facie case of gender
2462discrimination, an employee must demonstrate the foll owing: (a)
2471he is a member of a protected class; (b) he is qualified to do
2485his job; (c) his employer discharged him but did not discharge
2496similarly situated employees outside of the protected class.
2504See McDonnell Douglas Corp. v. Green , 411 U.S. 792, 802, 93 S.
2516Ct. 1817, 36 L. Ed. 2d 668 (1973); Holifield v. Reno , 115 F.3d
25291555, 1562 (11th Cir 1997).
253442 . If an employee is successful in establishing a prima
2545facie case, the employer must articulate a legitimate,
2553nondiscriminatory reason for its actions. Ro jas v. Florida , 285
2563F.3d 1339, 1342 n.2 (11th Cir. 2002); Combs v. Plantation
2573Patterns , 106 F.3d 1519, 1526 (11th Cir. 1997).
258143 . If the employer satisfies its burden, the employee
2591must prove that the employer's reason for its action is a
2602pretext for ille gal discrimination. Texas Dept. of Community
2611Affairs v. Burdine , 450 U.S. 248, 255 - 256, 101 S. Ct. 1089,
26241094 - 1095 , 67 L. Ed. 2d 207 (1981).
263344 . As a male, Petitioner was a member of a protected
2645class. His history of working in maintenance at the Isla nd
2656House Hotel for many years indicates that he was qualified to
2667perform his duties as Chief Engineer. Respondent fired
2675Petitioner, but did not fire female managers (Ms. Walters and
2685Ms. Latham), who shared jokes of a sexual with Petitioner.
269545 . Despite these facts, Petitioner has not met his burden
2706of proving a prima facie case for two reasons. First, there is
2718no evidence that Ms. Walters' and Ms. Latham's conduct ever
2728offended Petitioner or any other co - worker at the hotel.
2739Second, neither Petitioner nor any other individual ever
2747complained to Respondent about the behavior of the female
2756managers. Therefore, it cannot be said that Respondent treated
2765the female managers in a more favorable way.
277346 . Assuming, but not concluding, that Petitioner prove d
2783his prima facie case, Respondent presented a legitimate and
2792nondiscriminatory reason for relieving Petitioner of his work
2800assignment. Respondent's behavior in the presence of other
2808employees clearly violated Respondent's Harassment - Free
2815Workplace Policy .
281847 . Petitioner failed to present any evidence that the
2828reason for his termination was a pretext for discrimination.
2837There could be no gender discrimination where Respondent was
2846never aware that any female employee's conduct was of the type
2857that could be considered contrary to the harassment policy.
2866RECOMMENDATION
2867Based on the foregoing Findings of Fact and Conclusions of
2877Law, it is
2880RECOMMENDED:
2881That FCHR enter a final order dismissing the Petition for
2891Relief.
2892DONE AND ENTERED this 6th day of June , 2005 , in
2902Tallahassee, Leon County, Florida.
2906S
2907SUZANNE F. HOOD
2910Administrative Law Judge
2913Division of Administrative Hearings
2917The DeSoto Building
29201230 Apalachee Parkway
2923Tallahassee, Florida 32399 - 3060
2928(850) 488 - 9675 SUNCO M 278 - 9675
2937Fax Filing (850) 921 - 6847
2943www.doah.state.fl.us
2944Filed with the Clerk of the
2950Division of Administrative Hearings
2954this 6th day of June , 2005 .
2961COPIES FURNISHED :
2964Denise Crawford, Agency Clerk
2968Florida Commission on Human Relations
29732009 Apalachee P arkway, Suite 100
2979Tallahassee, Florida 32301
2982Debra Dawn Cooper, Esquire
2986Debra D. Cooper, Attorney
2990309 West Gregory Street
2994Pensacola, Florida 3250 2
2998Jane M. Rolling, Esquire
30025301 North Ironwood Road
3006Post Office Box 2053
3010Milwaukee, Wisconsin 53217
3013Ce cil Howard, General Counsel
3018Florida Commission on Human Relations
30232009 Apalachee Parkway, Suite 100
3028Tallahassee, Florida 32301
3031NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
3037All parties have the right to submit written exceptions within
304715 days from the date of this Recommended Order. Any exceptions
3058to this Recommended Order should be filed with the agency that
3069will issue the final order in this case .
- Date
- Proceedings
- PDF:
- Date: 09/06/2005
- Proceedings: Final Order Dismissing Petition for Relief from an Unlawful Employment Practice filed.
- PDF:
- Date: 06/06/2005
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 05/05/2005
- Proceedings: Transcript filed.
- Date: 04/07/2005
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 03/14/2005
- Proceedings: Order Regarding Qualified Representative and Notice of Exparte Communication (J. M. Rolling).
- PDF:
- Date: 02/28/2005
- Proceedings: Agency`s court reporter confirmation letter filed with the Judge.
Case Information
- Judge:
- SUZANNE F. HOOD
- Date Filed:
- 02/10/2005
- Date Assignment:
- 02/10/2005
- Last Docket Entry:
- 09/06/2005
- Location:
- Pensacola, Florida
- District:
- Northern
- Agency:
- ADOPTED IN TOTO
Counsels
-
Debra Dawn Cooper, Esquire
Address of Record -
Jane M Rolling, Esquire
Address of Record -
Jane M. Rolling, Esquire
Address of Record