05-001146PL
Department Of Financial Services vs.
Clinton Mitchell Alford
Status: Closed
Recommended Order on Wednesday, September 14, 2005.
Recommended Order on Wednesday, September 14, 2005.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8DEPARTMENT OF FINANCIAL )
12SERVICES, )
14)
15Petitioner, )
17)
18vs. ) Case No. 05 - 1146PL
25)
26CLINTON MITCHELL ALFORD, )
30)
31Respondent. )
33)
34RECOMMENDED ORDER
36Pursuant to notice, a formal hearing was held in this case
47on July 20 and 21, 2005, in Orlando, Florida, before Bram D. E.
60Canter, Administrative Law Judge of the Division of
68Administrative Hearings.
70APPEARANCES
71For Petitioner: Greg S. Marr, Esquire
77Department of Financial Services
81200 East Gaines Street
85Tallahassee, Florida 32399 - 0333
90For Respondent: Calvin J. Domenico , Jr. , Esquire
97W illiam R. Klein , P.A.
1021900 Main Street, Suite 310
107Sarasota, Florida 34236
110STATEMENT OF THE ISSUES
114Whether the Respondent committed the offenses alleged in
122the Amended Administrative Complaint, and, if so, the penalty
131that should be imposed.
135PRELIMINARY STATEMENT
137In a thirteen - count Amended Administrative Complaint dated
146October 1, 2003, the Department of Financial Services
154("Department") charged Clinton Mitchell Alford with having
163violated several state laws regulating insurance agents and
171involving misrepresenta tions and forgery related to the sale of
181variable annuity policies. At the final hearing, the Department
190stipulated to the dismissal of Counts I, III, and VI of its
202Amended Administrative Complaint (hereinafter referred to as the
"210Complaint").
212Count II of the Complaint, regarding an annuity sold to
222Peter Dempsey, alleges that Mr. Alford prepared an annuity
231application without the knowledge or consent of Mr. Dempsey,
240made an unauthorized withdrawal from Mr. Dempsey's bank account
249to fund the annuity, and la ter forged a request by Mr. Dempsey
262to cancel the annuity.
266Counts IV and V of the Complaint, involving annuities sold
276to Barbara Kirkland and Richard Wissusik, respectively, allege
284that Mr. Alford misrepresented a key term of the annuity
294policies and forge d Ms. Kirkland's and Mr. Wissusik's signatures
304on documents to conceal the misrepresentations.
310Counts VII through XIII of the Complaint, involving
318annuities sold to Beaver Street Foundation, Inc.; Riverside and
327Associates, Ltd.; the Alfred Frisch Living Tr ust (three separate
337annuities); the Steven M. Frisch Trust; and the Hans Frisch
347Living Trust, allege that Mr. Alford misrepresented a key term
357of the annuity policies and fabricated documents to conceal the
367misrepresentations.
368The Department presented the testimony of Samantha Daniels,
376an investigator with the Department; Emory Mullen, a complaint
385analyst with Lincoln Beneficial Life Insurance Company; Thomas
393Vastrick, an expert in forensic document examination; and four
402persons to whom Mr. Alford is allege d to have made
413misrepresentations: Barbara Kirkland, Paulette Rocher, Richard
419Wissusik, and Peter Dempsey. The Department's Exhibits 1
427through 6, 8 through 10, 12, 12A through 12G, 17, and 27 through
44044 were received into evidence. The Respondent presen ted no
450witnesses or exhibits. Mr. Alford did not attend the hearing.
460The Department was permitted to conduct a post - hearing
470deposition of Peter Dempsey and to file the transcript of the
481deposition with the Division as part of the case record. The
492Transcr ipt of the Dempsey deposition was filed August 24, 2005.
503A t hree - volume Transcript of the hearing was filed with the
516Division. The parties timely filed proposed findings of fact
525and conclusions of law on September 6, 2005, which have been
536considered in th e preparation of this Recommended Order.
545FINDINGS OF FACT
548At the final hearing, the Department made allegations in
557its opening statement and presented evidence regarding wrongful
565acts of the Respondent that were not specifically alleged in its
576Complaint. As explained in the Conclusions of Law, below, only
586the specific factual allegations in the Department's Complaint
594are properly in dispute in this case. The f indings of f act in
608this Recommended Order must be confined to the proof or lack of
620proof of tho se factual allegations. Evidence regarding wrongful
629acts of the Respondent not specifically alleged in the
638Department's Complaint will not support a finding of fact or a
649recommendation for disciplinary action.
653Based on the oral and documentary evidence pr esented at the
664final hearing and on the entire record of this proceeding, the
675following findings of fact are made:
681Findings Applicable to All Counts
6861. The Department is the state agency charged with
695administration of the Insurance Code of the State of Fl orida,
706including Chapter 626, Florida Statutes (2004).
7122. Clinton Mitchell Alford is licensed in Florida as an
722insurance agent. He holds license number A003524, under which
731he is authorized to handle several lines of insurance, including
741variable annuiti es.
7443. Mr. Alford was employed by and maintained an office at
755Mercantile Bank in Orlando, Florida. Customers of Mercantile
763Bank were sometimes directed to Mr. Alford by bank employees if
774the customers had questions about or expressed an interest in
784inves tment products that Mr. Alford handled.
7914. Mr. Alford was also an employee of UVEST Financial
801Services ("UVEST"), a financial investment firm that provides
811investment advisory services.
8145. Mr. Alford was not an employee of Lincoln Benefit Life
825Company ( "Lincoln Life") of Lincoln, Nebraska, but he was an
837authorized agent for Lincoln Life. All of the counts in the
848Department's Complaint involve annuities handled by Mr. Alford
856as the agent for Lincoln Life.
8626. Lincoln Life paid commissions to UVEST when M r. Alford
873acted as agent in the sale of a Lincoln Life annuity policy.
885How those commissions were then divided between Mr. Alford and
895UVEST would have been pursuant to an agreement between Mr.
905Alford and UVEST. No evidence was presented regarding the ter ms
916of that agreement.
9197. Mr. Alford also received "production bonuses" from
927Lincoln Life, in the form of cash and a vacation cruise, for the
940sale of policies for which Mr. Alford acted as the agent.
9518. The annuity policies sold by Lincoln Life that are the
962subject of this case involved the deposit of "initial premiums"
972with Lincoln by the purchasers of the annuities, in return for
983which the purchasers, or "annuitants," would receive a
991guaranteed rate of interest for a stated time period, the
"1001guarantee period." Upon the death of the annuitant, the
1010policies provide a stream of payments to the annuitant's
1019beneficiaries.
10209. Each annuity policy involved in this case included
1029terms to discourage the early withdrawal of funds deposited with
1039Lincoln Life. In general, an annuitant could withdraw his or
1049her money from Lincoln Life after the guarantee period without
1059restriction. If an annuitant withdrew funds before the end of
1069the guarantee period, however, a "surrender charge," also called
1078a "withdrawal charge ," would be imposed by Lincoln Life.
108710. The surrender charge was a stated percentage of the
1097funds withdrawn. This surrender charge was greatest in the
1106first year of the guarantee period and then decreased in
1116subsequent years so that a withdrawal near th e end of the
1128guarantee period had the smallest associated surrender charge.
1136The shorter the guarantee period in which a surrender charge
1146would be imposed, the more advantageous and attractive the
1155annuity would be to a customer.
116111. The procedure generall y applicable to the sale of
1171annuity policies by Lincoln Life was as follows: an annuity
1181application would be prepared by an agent in a meeting with the
1193customer; the agent would then send the application to Lincoln
1203Life along with a check for the initial premium to be deposited
1215to the customer's account; Lincoln Life would determine whether
1224the application was sufficient and, if so, print out a policy
1235for the customer; Lincoln Life would then send the policy to the
1247agent for delivery to the customer.
125312. When Lincoln Life discovered discrepancies in annuity
1261application and policy documents, as described below, it honored
1270the terms of the policies as represented to the annuitants and
1281allowed the annuitants to elect to terminate the policies
1290without penalty. No damages other than frustration and anxiety
1299were suffered by these annuitants as a result of the alleged
1310unlawful acts of Mr. Alford. They suffered no financial losses.
1320Count II - Peter Dempsey
132513. In November 2002, Lincoln Life received an applicati on
1335for an annuity policy prepared and signed by Mr. Alford that
1346purported to be on behalf of Peter Dempsey and signed by Mr.
1358Dempsey. Following its receipt of the annuity application for
1367Mr. Dempsey and a $100,000 cashier's check issued by Mercantile
1378Bank for the initial premium payment, Lincoln Life issued
1387annuity policy LBF1111304 to Mr. Dempsey.
139314. Peter Dempsey says he has no recollection of ever
1403meeting Mr. Alford.
140615. Mr. Dempsey says he had no knowledge of and did not
1418consent to the annuity appli cation that was received by Lincoln
1429Life.
143016. Mr. Dempsey says he had no knowledge of and did not
1442consent to the withdrawal of $100,000 from his Mercantile Bank
1453account and the submittal of a cashier's check in that amount to
1465Lincoln Life for the purchase of an annuity policy.
147417. Lincoln Life subsequently received a hand - written
1483letter purported to be from Mr. Dempsey and signed by Mr.
1494Dempsey requesting that his annuity policy be canceled. Mr.
1503Dempsey denies creating or signing the letter. The lette r was
1514undated, but refers to a "10 day free look" allowed under the
1526terms of the annuity policy, suggesting that the letter was
1536prepared soon after the issuance of the annuity policy by
1546Lincoln Life. Lincoln Life cancelled Mr. Dempsey's policy and
1555returne d his $100,000 premium payment.
156218. Pursuant to the policies and procedures of Lincoln
1571Life, Mr. Alford could have received credit for the sale of a
1583Lincoln Life policy to Mr. Dempsey even though the policy was
1594subsequently cancelled. Although any commi ssion paid to an
1603agent by Lincoln Life would normally have to be repaid when a
1615policy was cancelled, the agent could still receive credit
1624toward a production bonus.
162819. The theory behind Count II of the Department's
1637Complaint is that Mr. Alford, in order to get credit from
1648Lincoln Life toward a production bonus, created the bogus
1657application for Mr. Dempsey, managed to withdraw $100,000 from
1667Mr. Dempsey's bank account to send to Lincoln Life with the
1678application, then quickly cancelled the policy with a fo rged
1688letter and deposited the $100,000 back into Mr. Dempsey's bank
1699account. There are some holes in this theory.
170720. A deposit of $101,428 was made to Mr. Dempsey's
1718Mercantile Bank account on January 7, 2003, using a deposit slip
1729pre - printed with Mr. De mpsey's name. The deposit slip indicates
1741that the total amount deposited comprised three checks: $100,000
1751(from Lincoln Life), $950 (a check to Mr. Dempsey's wife) and
1762$478 (a check to Mr. Dempsey). The use of a personal deposit
1774slip and the deposit of t wo other checks strongly suggests that
1786Mr. Dempsey or his wife (it was a joint account) made the
1798deposit, not Mr. Alford. The Department did not present
1807evidence to the contrary.
181121. Mr. Dempsey says he was not aware of the $100,000
1823transaction until it was brought to his attention by the
1833Department in 2004 in the course of its investigation of annuity
1844policies for which Mr. Alford acted as agent. However, if Mr.
1855Dempsey was not involved in the $100,000 transaction, it is
1866difficult to understand why he w as not perplexed and did not
1878make inquiries to find out why he had received a $100,000 check
1891from Lincoln Life, a company he supposedly had no dealings with.
1902There is a more credible explanation - Mr. Dempsey purchased the
1913Lincoln Life annuity policy in 20 02 and then cancelled it, but
1925he has since forgotten that he did.
193222. Mr. Dempsey was 80 years old in 2004 when the
1943Department interviewed him as part of its investigation of
1952Mr. Alford's alleged unlawful acts. He admitted that his memory
1962sometimes fails him. His mental acuity might also be
1971diminished. He stated that it was not his signature on a
1982document that the Department's investigator testified she saw
1990him sign in her presence. Obviously, if Mr. Dempsey does not
2001recognize his own signature, it cal ls into question his
2011testimony that the signatures on the Lincoln Life annuity
2020application and cancellation letter were not authentic.
202723. It appears plausible from the record evidence that
2036when the Department contacted Mr. Dempsey in 2004 to inquire
2046abou t his dealings with Mr. Alford, Mr. Dempsey denied any
2057knowledge of the Lincoln Life annuity because he had forgotten
2067the transaction. The Department accepted Mr. Dempsey's denial
2075because the Department had other evidence of wrongdoing by Mr.
2085Alford. The Department deduced, therefore, that Mr. Alford had
2094fabricated and forged Mr. Dempsey's annuity documents and
2102withdrew the $100,000 from Mr. Dempsey's bank account to fund
2113the annuity.
211524. The circumstances surrounding Mr. Dempsey's annuity
2122policy remain uncertain on this record. The Department's
2130evidence was not clear and convincing that Mr. Alford prepared
2140the annuity application without Mr. Dempsey's knowledge or
2148consent, withdrew money from Mr. Dempsey's bank account without
2157Mr. Dempsey's knowledge or consent, or forged a letter
2166requesting that the annuity policy be cancelled.
2173Count IV - Barbara Kirkland
217825. Mr. Alford was the insurance agent who assisted
2187Barbara Kirkland in purchasing an annuity policy from Lincoln
2196Life in January 2004. The policy n umber was LBF1129343.
220626. Mr. Alford told Ms. Kirkland that the guarantee period
2216for the Lincoln Life annuity she purchased, during which she
2226would not be able to withdraw her money without a surrender
2237charge, was two years. That was a misrepresentation because
2246Lincoln Life did not sell an annuity with a guarantee period of
2258only two years. The actual guarantee period for the annuity
2268purchased by Ms. Kirkland was six years.
227527. In Ms. Kirkland's presence, Mr. Alford filled out a
2285Lincoln Life annuity appl ication form for Ms. Kirkland that
2295contained, along with other information, the two - year guarantee
2305period he had misrepresented to her. Ms. Kirkland signed the
2315application form.
231728. Based on Mr. Alford's misrepresentation that the
2325guarantee period was tw o years, Ms. Kirkland purchased an
2335annuity policy from Lincoln Life and deposited an initial
2344premium of $100,000.
234829. Ms. Kirkland would not have purchased the Lincoln Life
2358annuity but for Mr. Alford's misrepresentation that the
2366guarantee period was only two years.
237230. Lincoln Life did not receive the annuity application
2381Mr. Alford prepared in the presence of Ms. Kirkland and that
2392Ms. Kirkland signed. Lincoln Life received a different
2400application that indicated the correct six - year guarantee period
2410offer ed by Lincoln Life under the particular annuity policy
2420purchased by Ms. Kirkland.
242431. Ms. Kirkland had no knowledge of and did not consent
2435to the altered annuity application that was received by Lincoln
2445Life.
244632. Thomas Vastrick, an expert forensic docum ent examiner,
2455compared the hand printing on Ms. Kirkland's altered application
2464with samples of Mr. Alford's hand printing and concluded that
2474the hand printing had "common authorship." Therefore, it was
2483proven that Mr. Alford prepared the altered Kirkland
2491application.
249233. Mr. Alford's preparation of the altered application
2500proves that his statement to Ms. Kirkland that the guarantee
2510period was two years was not merely a mistake, but was a willful
2523misrepresentation and a willful deception.
252834. However, Mr. Alford's alteration of the annuity
2536application will not support a finding that he lacked fitness or
2547trustworthiness, or that he engaged in a fraudulent or dishonest
2557practice, because the Department did not allege in its Complaint
2567that Mr. Alford altered M s. Kirkland's annuity application.
257635. Similarly, evidence presented by the Department that
2584Mr. Alford altered the annuity policy issued by Lincoln Life
2594before delivering it to Ms. Kirkland in order to conceal the
2605six - year guarantee period in the policy , will not support a
2617finding of fact because the Department did not allege in its
2628Complaint that Mr. Alford altered the annuity policy.
263636. The Department alleged in its Complaint that
2644Mr. Alford forged Ms. Kirkland's signature on a "related
2653document." T he Respondent stipulated that the signature on the
2663altered application was a forgery. The Department presented no
2672evidence, however, regarding the identity of the person who
2681forged Ms. Kirkland's signature. The circumstantial evidence in
2689the record is no t sufficient in this disciplinary case to prove
2701that Mr. Alford was the person who forged Ms. Kirkland's
2711signature on the Benefits Summary.
2716Count V - Richard Wissusik
272137. Mr. Alford was the insurance agent that assisted
2730Richard Wissusik in purchasing an a nnuity policy from Lincoln
2740Life in March 2003. The policy number was LBF1118978.
274938. Mr. Alford told Mr. Wissusik that the guarantee period
2759for the annuity he purchased from Lincoln Life, during which he
2770would not be able to withdraw his money without a surrender
2781charge, was two years. That was a misrepresentation because
2790Lincoln Life did not sell an annuity with a guarantee period of
2802only two years. The actual guarantee period for the annuity
2812purchased by Mr. Wissusik was five years.
281939. In Mr. Wissus ik's presence, Mr. Alford filled out a
2830Lincoln Life annuity application form for Mr. Wissusik that
2839contained, along with other information, the two - year guarantee
2849period he had misrepresented to Mr. Wissusik. Mr. Wissusik
2858signed the application form.
286240. Based on Mr. Alford's misrepresentation that the
2870guarantee period was two years, Mr. Wissusik purchased an
2879annuity policy from Lincoln Life with an initial premium deposit
2889of $30,016.73.
289241. Mr. Wissusik would not have purchased the Lincoln Life
2902annuity but for Mr. Alford's misrepresentation that the
2910guarantee period was only two years.
291642. Mr. Alford did not send the annuity application he
2926prepared in the presence of Mr. Wissusik and that was signed by
2938Mr. Wissusik to Lincoln Life. Lincoln Life receive d a different
2949application that indicated the correct five - year guarantee
2958period offered by Lincoln Life under the particular annuity
2967policy purchased by Mr. Wissusik.
297243. Mr. Wissusik had no knowledge of and did not consent
2983to the altered annuity applicat ion that was received by Lincoln
2994Life.
299544. Thomas Vastrick, an expert forensic document examiner,
3003compared the hand printing on Mr. Wissusik's altered application
3012with samples of Mr. Alford's hand printing and concluded that
3022the hand printing had "common authorship." Therefore, it was
3031proven that Mr. Alford prepared the altered Wissusik
3039application.
304045. Mr. Alford's preparation of the altered application
3048proves that his statement to Mr. Wissusik that the guarantee
3058period was two years was not merely a m istake, but was a willful
3072misrepresentation and a willful deception.
307746. However, Mr. Alford's alteration of the annuity
3085application to indicate a five - year guarantee period will not
3096support a finding that he lacked fitness or trustworthiness, or
3106that he engaged in a fraudulent or dishonest practice, because
3116the Department did not allege in its Complaint that Mr. Alford
3127altered the guarantee period stated in the application.
313547. Similarly, evidence presented by the Department that
3143Mr. Alford altered the a nnuity policy issued by Lincoln Life
3154before delivering it to Mr. Wissusik in order to conceal the
3165five - year guarantee period in the policy, will not support a
3177finding of fact because the Department did not allege in its
3188Complaint that Mr. Alford altered th e annuity policy.
319748. The Department alleged in its Complaint that
3205Mr. Alford forged Mr. Wissusik's signature on the altered
3214annuity application. The Respondent stipulated that the
3221signature on the altered application was a forgery. The
3230Department prese nted no evidence, however, regarding the
3238identity of the person who forged Mr. Wissusik's signature. The
3248circumstantial evidence in the record is not sufficient in this
3258disciplinary case to prove that Mr. Alford was the person who
3269forged Mr. Wissusik's si gnature on the altered annuity
3278application.
3279Count VII - Beaver Street Foundation, Inc.
328649. Mr. Alford was the insurance agent that assisted
3295Beaver Street Foundation, Inc. ("the Foundation"), in purchasing
3305an annuity policy from Lincoln Life in January 200 3. The policy
3317number was LBF1114198.
332050. Paulette Rocher is an employee of Beaver Street
3329Fisheries and was the administrative assistant to Hans Frisch
3338and Alfred Frisch, the owners of Beaver Street Fisheries. Hans
3348Frisch and Alfred Frisch are directors of the Foundation.
3357Ms. Rocher worked directly with Mr. Alford in discussing by
3367telephone the terms of the Lincoln Life annuity policy purchased
3377by the Foundation.
338051. Mr. Alford told Ms. Rocher that the guarantee period
3390for the annuity purchased by the F oundation, during which it
3401would not be able to withdraw its money from Lincoln Life
3412without a surrender charge, was two years. That was a
3422misrepresentation because Lincoln Life did not sell an annuity
3431with a guarantee period of only two years. The actua l guarantee
3443period for the annuity purchased by the Foundation was five
3453years.
345452. Based on Mr. Alford's misrepresentation that the
3462guarantee period was two years, the Foundation purchased an
3471annuity policy with Lincoln Life with an initial premium deposi t
3482of $560,000.
348553. The Foundation would not have purchased the Lincoln
3494Life annuity but for Mr. Alford's misrepresentation that the
3503guarantee period was only two years.
350954. Based on her discussions with Mr. Alford, and using a
3520Lincoln Life annuity applic ation form, Ms. Rocher typed in the
3531information for the Foundation, including the two - year guarantee
3541period. Hans Frisch signed the application on behalf of the
3551Foundation.
355255. Mr. Alford did not send the annuity application typed
3562by Ms. Rocher and signe d by Hans Frisch to Lincoln Life.
3574Lincoln Life received a hand - written application that indicated
3584the correct five - year guarantee period offered by Lincoln Life
3595under the particular annuity policy purchased by the Foundation.
360456. The Foundation had no kn owledge of and did not consent
3616to the altered annuity application that was received by Lincoln
3626Life.
362757. Thomas Vastrick, an expert forensic document examiner,
3635compared the hand printing on six altered annuity applications
3644with samples of Mr. Alford's han d printing and concluded that
3655Mr. Alford had prepared the six altered applications. However,
3664Mr. Vastrick apparently was not provided the Foundation's
3672altered annuity application to include in his analysis.
3680Nevertheless, I find that Mr. Alford prepared t he altered
3690Foundation annuity application based on 1) the obvious
3698similarity of the hand printing, 2) the pattern established by
3708Mr. Alford's fabrication of annuity applications for six other
3717annuitants under almost identical circumstances, and 3) Mr.
3725Alfo rd's submittal of the Foundation's altered application to
3734Lincoln Life.
373658. Mr. Alford's preparation of the altered application
3744proves that his statement to Ms. Rocher regarding the two - year
3756guarantee period was a willful misrepresentation and a willful
3765d eception.
376759. However, Mr. Alford's alteration of the annuity
3775application to indicate a five - year guarantee period will not
3786support a finding that he lacked fitness or trustworthiness, or
3796that he engaged in a fraudulent or dishonest practice, because
3806the Department did not allege in its Complaint that Mr. Alford
3817altered the annuity application.
382160. There was some evidence presented by the Department
3830regarding the forgery of Hans Frisch's signature on the altered
3840annuity application. The Department, howev er, did not allege in
3850its Complaint that Mr. Alford forged Han Frisch's signature.
3859Therefore, no finding is made as to forgery.
386761. The Department alleged in Count VII of its Complaint
3877that Mr. Alford "fabricated an Annuity Data document" for the
3887Foundat ion. The Annuity Data document was admitted into
3896evidence as part of Petitioner's Exhibit 27, but there was no
3907testimony elicited from any witness to explain who created the
3917document, its purpose, how it was used, or who received it. The
3929evidence in the record is insufficient to prove Mr. Alford
3939fabricated the document.
3942Count VIII - Riverside and Associates, Ltd.
394962. Mr. Alford was the insurance agent that assisted
3958Riverside and Associates, Ltd. ("Riverside"), in purchasing an
3968annuity policy from Lincol n Life in January 2003. The policy
3979number was LBF1115101.
398263. Paulette Rocher was the administrative assistant to
3990Hans Frisch and Alfred Frisch who were officers of Riverside.
4000Ms. Rocher worked directly with Mr. Alford by telephone in
4010discussing the ter ms of the Lincoln Life annuity policy
4020purchased by Riverside.
402364. Mr. Alford told Ms. Rocher that the guarantee period
4033for the annuity purchased by Riverside, during which it would
4043not be able to withdraw its money from Lincoln Life without a
4055surrender ch arge, was two years. That was a misrepresentation
4065because Lincoln Life did not sell an annuity with a guarantee
4076period of only two years. The actual guarantee period for the
4087annuity purchased by Riverside was five years.
409465. Based on her discussions wit h Mr. Alford, and using a
4106Lincoln Life annuity application form, Ms. Rocher typed in the
4116information for Riverside, including the two - year guarantee
4125period. Alfred Frisch signed the application on behalf of the
4135Riverside.
413666. Based on Mr. Alford's misrep resentation that the
4145guarantee period was two years, Riverside purchased an annuity
4154policy with Lincoln Life with an initial deposit of $900,000.
416567. Riverside would not have purchased the Lincoln Life
4174annuity but for Mr. Alford's misrepresentation that t he
4183guarantee period was only two years.
418968. Mr. Alford did not send the annuity application typed
4199by Ms. Rocher and signed by Alfred Frisch to Lincoln Life.
4210Lincoln Life received a hand - written application that indicated
4220the correct five - year guarantee p eriod offered by Lincoln Life
4232under the particular annuity policy purchased by Riverside.
424069. Riverside had no knowledge of and did not consent to
4251the altered annuity application that was received by Lincoln
4260Life.
426170. Thomas Vastrick, an expert forensic document examiner,
4269compared the hand printing on six altered annuity applications
4278with samples of Mr. Alford's hand printing and concluded that
4288Mr. Alford had prepared the six altered applications. However,
4297Mr. Vastrick apparently was not provided Riversi de's altered
4306annuity application to include in his analysis. Nevertheless, I
4315find that Mr. Alford prepared the altered Riverside annuity
4324application based on 1) the obvious similarity of the hand
4334printing, 2) the pattern established by Mr. Alford's fabric ation
4344of annuity applications for six other annuitants under almost
4353identical circumstances, and 3) Mr. Alford's submittal of
4361Riverside's altered application to Lincoln Life.
436771. Mr. Alford's preparation of the altered application
4375proves that his statemen t to Riverside regarding the two - year
4387guarantee period was a willful misrepresentation.
439372. However, Mr. Alford's alteration of the annuity
4401application to indicate a five - year guarantee period will not
4412support a finding that he lacked fitness or trustwort hiness, or
4423that he engaged in a fraudulent or dishonest practice, because
4433the Department did not allege in its Complaint that Mr. Alford
4444altered the annuity application.
444873. There was some evidence presented by the Department
4457regarding the forgery of Alfr ed Frisch's signature. The
4466Complaint, however, did not allege that Mr. Alford had forged
4476Alfred Frisch's signature. Therefore, no finding is made as to
4486forgery.
448774. The Department alleged in Count VIII of its Complaint
4497that Mr. Alford "fabricated an Ann uity Data document" for the
4508Riverside. The Annuity Data document was admitted into evidence
4517as part of Petitioner's Exhibit 29, but there was no testimony
4528elicited from any witness to explain who created the document,
4538its purpose, how it was used, or who received it. The evidence
4550in the record is insufficient to prove Mr. Alford fabricated the
4561document.
4562Counts IX, XII, and XIII - Alfred Frisch Living Trust
457275. Three separate Lincoln Life annuity policies were
4580purchased by the Alfred Frisch Living Trust i n February, May,
4591and June 2003. Mr. Alford was the insurance agent for all three
4603annuities. The policy numbers for the three annuity policies
4612were LBF1116531 (issued February 26, 2003), LBF1121912 (issued
4620May 29, 2003), and LBF1121839 (issued June 16, 20 03).
463076. Paulette Rocher was the administrative assistant to
4638Hans Frisch and Alfred Frisch. Alfred Frisch died in
4647December 2004. Ms. Rocher worked directly with Mr. Alford by
4657telephone in discussing the terms of the three Lincoln Life
4667annuity policies purchased by the Alfred Frisch Living Trust.
4676Mr. Alford told Ms. Rocher that the guarantee period for the
4687annuity policies purchased by the Alfred Frisch Living Trust,
4696during which the Trust would not be able to withdraw its money
4708from Lincoln Life withou t a surrender charge, was two years.
4719That was a misrepresentation because Lincoln Life did not sell
4729an annuity with a guarantee period of only two years. The
4740actual guarantee period for the three annuity policies purchased
4749by the Alfred Frisch Living Tru st was five years.
475977. Based on her discussions with Mr. Alford, and using a
4770Lincoln Life annuity application form, Ms. Rocher typed in the
4780information on the annuity application for the Alfred Frisch
4789Living Trust, including the two - year guarantee period. Alfred
4799Frisch signed all three applications on behalf of the Trust.
480978. Based on the misrepresentations by Mr. Alford that the
4819guarantee period was two years, the Alfred Frisch Living Trust
4829purchased the three annuity policies with Lincoln Life with
4838ini tial premium deposits of $375,000 for policy LBF1116531;
4848$330,000 for policy LBF1121912; and $290,000 for policy
4858LBF1121839.
485979. The Alfred Frisch Living Trust would not have
4868purchased the Lincoln Life annuity policies but for the
4877misrepresentations of Mr . Alford that the guarantee period was
4887only two years.
489080. Mr. Alford did not send the three annuity applications
4900typed by Ms. Rocher for the Alfred Frisch Living Trust to
4911Lincoln Life. Lincoln Life received different hand - written
4920applications that conta ined the correct five - year guarantee
4930period offered by Lincoln Life under the particular annuity
4939policies purchased by the Alfred Frisch Living Trust.
494781. The Alfred Frisch Living Trust had no knowledge of and
4958did not consent to the altered annuity applic ations that were
4969received by Lincoln Life.
497382. Thomas Vastrick, an expert forensic document examiner,
4981compared the hand printing on the altered annuity applications
4990dated January 31, 2003 , and May 27, 2003 , for the Alfred Frisch
5002Living Trust with samples of Mr. Alford's hand printing and
5012concluded that they were of "common authorship." Therefore, it
5021was proven that Mr. Alford prepared these two altered
5030applications for the Alfred Frisch Living Trust.
503783. Mr. Vastrick apparently was not provided the alter ed
5047annuity application for the third annuity policy purchased by
5056the Alfred Frisch Living Trust (LBF1121839) to include in his
5066hand printing analysis. Nevertheless, I find that Mr. Alford
5075prepared the third altered annuity application based on 1) the
5085obvi ous similarity of the hand printing, 2) the pattern
5095established by Mr. Alford's fabrication of annuity applications
5103for six other annuitants under almost identical circumstances,
5111and 3) Mr. Alford's submittal of the third altered application
5121for the Alfred Frisch Living Trust to Lincoln Life.
513084. Mr. Alford's preparation of the altered application
5138proves that he knew his statements to Ms. Rocher regarding the
5149two - year guarantee period in the three annuity policies were
5160willful misrepresentations and willfu l deceptions.
516685. However, Mr. Alford's alteration of the annuity
5174applications to indicate a five - year guarantee period will not
5185support findings that he lacked fitness or trustworthiness, or
5194that he engaged in a fraudulent or dishonest practice, because
5204the Department did not allege in its Complaint that Mr. Alford
5215altered the annuity application.
521986. There was some evidence presented by the Department
5228regarding the forgery of Alfred Frisch's signature on the
5237altered annuity application for the Alfred Fr isch Living Trust.
5247The Complaint, however, did not allege that Mr. Alford had
5257forged Alfred Frisch's signature. Therefore, no finding is made
5266as to forgery.
526987. The Department alleged in Counts IX, XII, and XIII of
5280its Complaint that Mr. Alford had "fab ricated an Annuity Data
5291document" for each of the three Alfred Frisch Living Trust
5301annuities. The Annuity Data documents were admitted into
5309evidence as part of Petitioner's Exhibits 31, 37, and 39,
5319respectively, but there was no testimony elicited from an y
5329witness to explain who created the documents, their purpose, how
5339they were used, or who received them. The evidence in the
5350record is insufficient to prove Mr. Alford fabricated the
5359documents.
5360Count X - Steven M. Frisch Trust
536788. Stephen M. Frisch is th e grandson of Hans Frisch.
5378Mr. Alford was the insurance agent that assisted the Steven M.
5389Frisch Trust in purchasing an annuity policy from Lincoln Life
5399in May 2003. The policy number was F0187626.
540789. Paulette Rocher was the administrative assistant to
5415Alfred Frisch and Hans Frisch. Ms. Rocher worked directly with
5425Mr. Alford in discussing by telephone the terms of the Lincoln
5436Life annuity policy purchased by the Steven M. Frisch Trust.
5446Mr. Alford told Ms. Rocher that the guarantee period for the
5457ann uity purchased by the Steven M. Frisch Trust, during which it
5469would not be able to withdraw its money from Lincoln Life
5480without a surrender charge, was two years. That was a
5490misrepresentation because Lincoln Life did not sell an annuity
5499with a guarantee p eriod of only two years. The actual guarantee
5511period for the annuity purchased by the Steven M. Frisch Trust
5522was five years.
552590. Based on her discussions with Mr. Alford, and using a
5536Lincoln Life annuity application form, Ms. Rocher typed in the
5546informat ion for the Steven M. Frisch Trust, including the two -
5558year guarantee period. Eldad Frisch and Benjamin Frisch (the
5567father and uncle of Steven Frisch) signed the annuity
5576application on behalf of the Steven M. Frisch Trust.
558591. Based on Mr. Alford's misrep resentation that the
5594guarantee period was two years, the Steven M. Frisch Trust
5604purchased a Lincoln Life annuity policy with an initial premium
5614deposit of $50,000.
561892. The Steven M. Frisch Trust would not have purchased
5628the Lincoln Life annuity but for Mr . Alford's misrepresentation
5638that the guarantee period was only two years.
564693. Mr. Alford did not send the annuity application typed
5656by Ms. Rocher and signed by Eldad Frisch and Benjamin Frisch to
5668Lincoln Life. Lincoln Life received a different applicati on
5677that contained the correct five - year guarantee period offered by
5688Lincoln Life under the particular annuity policy purchased by
5697the Steven M. Frisch Trust.
570294. The Steven M. Frisch Trust had no knowledge of and did
5714not consent to the altered annuity app lication that was received
5725by Lincoln Life.
572895. Thomas Vastrick, an expert forensic document examiner,
5736compared the hand printing on the altered application for the
5746Steven M. Frisch Trust with samples of Mr. Alford's hand
5756printing and concluded that the h and printing had "common
5766authorship." Therefore, it was proven that Mr. Alford prepared
5775the altered application for the Steven M. Frisch Trust.
578496. Mr. Alford's preparation of the altered application
5792proves that his statement to Ms. Rocher regarding the two - year
5804guarantee period was a willful misrepresentation and a willful
5813deception.
58149 7 . However, Mr. Alford's alteration of the annuity
5824application to indicate a five - year guarantee period will not
5835support a finding that he lacked fitness or trustworthine ss, or
5846that he engaged in a fraudulent or dishonest practice, because
5856the Department did not allege in its Complaint that Mr. Alford
5867altered the annuity application.
58719 8 . There was some evidence presented by the Department
5882regarding the forgery of Steven Frisch's signature. The
5890Complaint, however, did not allege that Mr. Alford had forged
5900Steven Frisch's signature. Therefore, no finding is made as to
5910forgery.
59119 9 . The Department alleged in Count X of its Complaint
5923that Mr. Alford had "fabricated an Annu ity Data document" for
5934the Steven M. Frisch Trust. The Annuity Data document was
5944admitted into evidence as part of Petitioner's Exhibit 33, but
5954there was no testimony elicited from any witness to explain who
5965created the document, its purpose, how it was u sed, or who
5977received it. There is insufficient evidence in the record to
5987prove Mr. Alford fabricated the document.
5993Count XI - Hans Frisch Living Trust
6000100 . Mr. Alford was the insurance agent that assisted the
6011Hans Frisch Living Trust in purchasing an ann uity policy from
6022Lincoln Life in May 2003. The policy number was F0187627.
603210 1 . Paulette Rocher is the administrative assistant to
6042Hans Frisch and Alfred Frisch. Ms. Rocher who worked directly
6052with Mr. Alford in discussing the terms of the annuity polic y
6064purchased by the Hans Frisch Living Trust. Mr. Alford told Ms.
6075Rocher that the guarantee period for the annuity purchased by
6085the Hans Frisch Living Trust, during which it would not be able
6097to withdraw its money from Lincoln Life without a surrender
6107char ge, was two years. That was a misrepresentation because
6117Lincoln Life did not sell an annuity with a guarantee period of
6129only two years. The actual guarantee period for the annuity
6139purchased by the Hans Frisch Living Trust was five years.
614910 2 . Based on h er discussions with Mr. Alford, and using a
6163Lincoln Life annuity application form, Ms. Rocher typed in the
6173information for the Hans Frisch Living Trust, including the
6182two - year guarantee period. Hans Frisch signed the annuity
6192application on behalf of the Trust.
619810 3 . Based on Mr. Alford's misrepresentations that the
6208guarantee period was two years, the Hans Frisch Living Trust
6218purchased an Lincoln Life annuity policy with an initial deposit
6228of $80,000.
623110 4 . The Hans Frisch Living Trust would not have purch ased
6244the Lincoln Life annuity but for Mr. Alford's misrepresentation
6253that the surrender period was only two years.
626110 5 . Mr. Alford did not send the annuity application typed
6273by Ms. Rocher and signed by Hans Frisch to Lincoln Life.
6284Lincoln Life received a different application that indicated the
6293correct five - year guarantee period offered by Lincoln Life under
6304the particular annuity policy purchased by the Hans Frisch
6313Living Trust.
631510 6 . The Hans Frisch Living Trust had no knowledge of and
6328did not consent t o the altered annuity application that was
6339received by Lincoln Life.
634310 7 . Thomas Vastrick, an expert forensic document
6352examiner, compared the hand printing on the altered application
6361for the Hans Frisch Living Trust with samples of Mr. Alford's
6372hand print ing and concluded that the hand printing had "common
6383authorship." Therefore, it was proven that Mr. Alford prepared
6392the altered application for the Hans Frisch Living Trust.
640110 8 . Mr. Alford's preparation of the altered application
6411proves that his statem ent to the Hans Frisch Living Trust
6422regarding the two - year guarantee period was a willful
6432misrepresentation and a willful deception.
643710 9 . However, Mr. Alford's alteration of the annuity
6447application to indicate a five - year guarantee period will not
6458support a finding that he lacked fitness or trustworthiness, or
6468that he engaged in a fraudulent or dishonest practice, because
6478the Department did not allege in its Complaint that Mr. Alford
6489altered the annuity application.
64931 10 . There was some evidence presented by the Department
6504regarding the forgery of Hans Frisch's signature on the altered
6514annuity application. The Complaint, however, did not allege
6522that Mr. Alford had forged Han Frisch's signature. Therefore,
6531no finding is made as to forgery.
653811 1 . The Depart ment alleged in Count XI of its Complaint
6551that Mr. Alford "fabricated an Annuity Data document" for the
6561Hans Frisch Living Trust. The Annuity Data document was
6570admitted into evidence as part of Petitioner's Exhibit 35, but
6580there was no testimony elicited from any witness to explain who
6591created the document, its purpose, how it was used, or who
6602received it. There is insufficient evidence in the record to
6612prove Mr. Alford fabricated the document.
6618CONCLUSIONS OF LAW
662111 2 . The Division of Administrative Heari ngs has
6631jurisdiction over the subject matter of this proceeding and of
6641the parties thereto pursuant to Section 120.569 and Subsection
6650120.57(1), Florida Statutes (2004).
665411 3 . An administrative complaint seeking disciplinary
6662action must allege the specific acts or omissions that form the
6673grounds for the violations charged in the administrative
6681complaint. An agency cannot find a licensee guilty of a charged
6692violation based on evidence of acts or omissions not alleged in
6703the administrative complaint. Ghani v. Department of Health ,
6711714 So. 2d 1113 (Fla. 1st DCA 1998); Cottrill v. Department of
6723Insurance , 685 So. 2d 1371 (Fla. 1st DCA 1996).
673211 4 . The Cottrill case involved an administrative
6741complaint that identified certain statutes that the agency
6749alleged ha d been violated, but did not allege the facts that
6761constituted violations of the statutes. The court reversed and
6770explained:
6771Predicating disciplinary action against a
6776licensee on conduct never alleged in an
6783administrative complaint . . . violates the
6790Admi nistrative Procedure Act. To
6795countenance such a procedure would render
6801nugatory the right to a formal
6807administrative proceeding to contest the
6812allegations of an administrative complaint.
6817Cottrill , 685 So. 2d at 1372.
682311 5 . In Ghani , the administrative complaint charged a
6833physician with violating Section 458.331 by failing to practice
6842medicine with the requisite standard of care. As grounds for
6852the charged violation, the administrative complaint alleged that
6860the physician attempted to treat a patient's serious medical
6869condition in the physician's office before transporting the
6877patient to the hospital. The final order also found the
6887physician had violated the requisite standard of care by having
6897his wife transport the patient to the hospital instead of
6907arranging for ambulance transport.
691111 6 . The court reversed the agency's action with regard to
6923the physician's failure to call for an ambulance because that
6933allegation did not appear in the administrative complaint. The
6942court rejected the agency's argumen t that the physician's
6951private - transport decision was included in the general charge of
6962substandard care in the administrative complaint. Ghani , 714
6970So. 2d at 1114. See also Sternberg v. Department of
6980Professional Regulation, Board of Medical Examiners , 465 So. 2d
69891324 (Fla. 1st DCA 1985)(Agency cannot find the licensee guilty
6999of performing four unnecessary tests when the administrative
7007complaint alleged three unnecessary tests were performed);
7014Hunter v. Department of Professional Regulation , 458 So. 2d 8 42
7025(Fla. 2d DCA 1984)(Agency cannot charge the licensee with
7034abandoning one construction project but later find licensee
7042abandoned a second project not alleged in the administrative
7051complaint); Wray v. Department of Professional Regulation, Board
7059of Medica l Examiners , 435 So. 2d 312 (Fla. 1st DCA 1983)(Agency
7071cannot charge the licensee with professional misconduct based on
7080prescribing excessive and improper medications and later find
7088the licensee also guilty of misconduct for an un - alleged failure
7100to refer a patient).
710411 7 . In its Complaint, the Department seeks, inter alia ,
7115to suspend or revoke Mr. Alford's license as an insurance agent.
7126Accordingly, the Department has the burden of proving the
7135allegations in the Complaint by clear and convincing evidence.
7144Department of Banking and Finance, Division of Securities and
7153Investor Protection v. Osborne Stern and Co. , 670 So. 2d 932
7164(Fla. 1996). The clear and convincing evidence standard has
7173been described as follows:
7177The evidence must be of such weight that it
7186produces in the mind of the trier of fact
7195the firm belief of conviction, without
7201hesitancy, as to the truth of the
7208allegations sought to be established.
7213Evans Packing Co. v. Department of Agriculture and Consumer
7222Services , 550 So. 2d 112, 116 (Fla. 1st D CA 1989).
723311 8 . The Department failed to prove the allegations of
7244Count II of the Complaint, dealing with Mr. Dempsey, by clear
7255and convincing evidence. The paragraphs that follow address the
7264other nine surviving counts of the Complaint.
727111 9 . The Departm ent alleges in Counts IV, V, and VII
7284through XIII of the Complaint that Mr. Alford violated
7293Subsection 624.11(1), Florida Statutes (2003):
7298No person shall transact insurance in this
7305state, or relevant to the subject of
7312insurance resident, located, or to pe rformed
7319in this state, without complying with the
7326applicable provisions of this code.
7331The Department proved by clear and convincing evidence that Mr.
7341Alford violated certain subsections of Section 626.611, Florida
7349Statutes (2003), which is a part of the Florida Insurance Code.
7360Therefore, the Department met its burden to prove a violation of
7371Subsection 624.11(1), Florida Statutes (2003), for all nine
7379counts.
73801 20 . The Department alleges in Counts IV, V, and VII
7392through XIII of the Complaint that Mr. Alfor d violated
7402Subsections 626.611(4),(5),(7),(9) and (13), Florida Statutes
7411(2003):
7412The department or office shall deny an
7419application for, suspend, revoke, or refuse
7425to renew or continue the license or
7432appointment of any applicant, agent, title
7438agency, adjus ter, customer representative,
7443service representative, or managing general
7448agent, and it shall suspend or revoke the
7456eligibility to hold a license or appointment
7463of any such person, if it finds that as to
7473the applicant, licensee, or appointee any
7479one or mor e of the following applicable
7487grounds exist:
7489* * *
7492(4) If the license or appointment is
7499willfully used, or to be used, to circumvent
7507any of the requirements or prohibitions of
7514this code.
7516(5) Willful misrepresentation of any
7521insurance policy or a nnuity contract or
7528willful deception with regard to any such
7535policy or contract, done either in person or
7543by any form of dissemination of information
7550or advertising.
7552* * *
7555(7) Demonstrated lack of fitness or
7561trustworthiness to engage in the business of
7568insurance.
7569* * *
7572(9) Fraudulent or dishonest practices in
7578the conduct of business under the license or
7586appointment.
7587* * *
7590(13) Willful failure to comply with, or
7597willful violation of any proper order or
7604rule of the department, commission, or
7610office or willful violation of any provision
7617of this code.
762012 1 . The Department did not explain in its Complaint, at
7632the hearing, or in its proposed recommended order how Mr. Alford
7643used his license to circumvent any of the requirements or
7653prohibiti ons of the Insurance Code, a violation of Subsection
7663626.611(4), Florida Statutes (2003). It is assumed that this
7672subsection is intended to address some specific wrongful act,
7681since it is placed in a list of specific wrongful acts.
7692Otherwise, any wrongfu l act of a licensee would be a violation
7704of this subsection. Because doubt exists as to whether Mr.
7714Alford used his license to circumvent the requirements of the
7724Insurance Code, the Department failed to meet its burden of
7734proof as to this charge.
773912 2 . Th e Department met its burden to prove by clear and
7753convincing evidence that, with regard to Counts IV, V, and VII
7764through XIII of the Complaint, Mr. Alford misrepresented the
7773guarantee period of the annuity policy, constituting a willful
7782misrepresentation, a willful deception, and a fraudulent or
7790dishonest practice under Subsections 626.611(5) and (9), Florida
7798Statutes (2003).
780012 3 . The number and pattern of Mr. Alford's
7810misrepresentations and deceptions demonstrate his lack of
7817fitness and trustworthiness to engage in the business of
7826insurance under Subsection 626.611(7), Florida Statutes (2003).
783312 4 . The Department did not explain in its Complaint, at
7845the hearing, or in its proposed recommended order how Mr. Alford
7856willfully violated a proper order or rule of the Department, a
7867violation of Subsection 626.611(13), Florida Statutes (2003).
7874If, by this charge, the Department intended to incorporate its
7884allegation that Mr. Alford violated Florida Administrative Rule
789269B - 215.230(2), the charge must fail because, as explained
7902below, the evidence is not sufficient to prove a violation of
7913that R ule. The Department did not meet its burden to prove by
7926clear and convincing evidence that Mr. Alford violated
7934Subsection 626.611(13), Florida Statutes (2003).
793912 5 . The Department alleges in Counts IV, V, and VII
7951through XIII of the Complaint that Mr. Alford violated
7960Subsections 626.621(2), (3), (6), and (9), Florida Statutes
7968(2003) :
7970The department or office may, in its
7977discretion, deny an application for,
7982suspend, revoke, or refuse to renew or
7989continue the license or appointment of any
7996applicant, agent, title agency, adjuster,
8001customer representative, service
8004representative, or managing general agent,
8009and it may suspend or revoke the eligibility
8017to hold a license o r appointment of any such
8027person, if it finds that as to the
8035applicant, licensee, or appointee any one or
8042more of the following applicable grounds
8048exist under circumstances for which such
8054denial, suspension, or refusal is not
8060mandatory under s. 626.11:
8064* * *
8067(2) Violation of any provision of this code
8075or any other law applicable to the business
8083of insurance in the course of dealing under
8091the license or appointment.
8095(3) Violation of any lawful order or rule
8103of the department, commission, or office.
8109* * *
8112(6) In the conduct of business under the
8120license or appointment, engaging in unfair
8126methods of competition or in unfair or
8133deceptive acts or practices, as prohibited
8139under Part IX of this chapter, or having
8147otherwise shown himself to be a sour ce of
8156injury or loss to the public or detrimental
8164to the public interest.
8168* * *
8171(9) If a life agent, violation of the code
8180of ethics.
8182The Department met its burden to prove by clear and convincing
8193evidence that Mr. Alford violated Subsections 626.6 21(2), (6),
8202and (9), Florida Statutes (2003). For the reasons stated
8211previously, the Department did not meet its burden of proof with
8222regard to Subsection 626.621(3), Florida Statutes (2003).
822912 6 . The Department alleges in Counts IV, V, and VII
8241through XIII of its Complaint that Mr. Alford violated Florida
8251Administrative Code Rule 69B - 215.230(2):
8257No person shall make, publish, disseminate,
8263circulate, or place before the public, or
8270cause, directly or indirectly, to be made,
8277published, disseminated, circu lated, or
8282placed before the public, in a newspaper,
8289magazine, or other publication, or in the
8296form of a notice, circular, pamphlet, letter
8303or poster, or over any radio or television
8311station, or in any other way, any
8318advertisement, announcement or statement
8322containing any assertion, representation or
8327statement with respect to the business of
8334insurance or with respect to any person in
8342the conduct of his insurance business, which
8349is untrue, deceptive or misleading.
835412 7 . Florida Administrative Code Rule 69B - 215.230 is
8365entitled "Misrepresentations." Section (2) of the R ule appears
8374to apply exclusively to misrepresentations that are communicated
8382to the general public, as opposed to misrepresentations made to
8392an individual. All of the described acts invol ve false
8402statements "placed before the public" and examples of public
8411communication media are listed, such as newspaper, magazine,
8419television and radio. In contrast, S ection (1) of the R ule does
8432not use the words "placed before the public," and does not r efer
8445to public media . Section (1) of the R ule would have been the
8459appropriate citation for the wrongful acts by Mr. Alford proved
8469in this case. The Department failed to prove by clear and
8480convincing evidence that Mr. Alford violated Florida
8487Administrativ e Code Rule 69B - 215.230(2).
849412 8 . Florida Administrative Code Rule 69B - 231.080, sets
8505forth the penalties to be assessed for violations of
8514Section 626.611, Florida Statutes (2003). The penalty for a
8523violation of Subsection 626.611(5), Florida Statutes (2 003), is
8532suspension of the agent's license for a period of six months.
8543The penalty for a violation of Subsection 626.611(7), Florida
8552Statutes (2003), is a six - month license suspension. The penalty
8563for a violation of Subsection 626.611(9), Florida Statute s
8572(2003), is a nine - month license suspension. The penalty for a
8584violation of Subsection 626.611(13), Florida Statutes (2003), is
8592a six - month license suspension.
859812 9 . Florida Administrative Code Rule 69B - 231.040(1)(a)
8608provides that the penalty for each co unt in an administrative
8619complaint is to be calculated based on the violation carrying
8629the highest penalty. In this case, the violation of
8638Subsection 626.611(9), Florida Statutes (2003), carries the
8645highest penalty, suspension of the license for nine mont hs.
86551 30 . Florida Administrative Code Rule 69B - 231.040(2)
8665provides that the penalties for each count are to be added
8676together to arrive at the total penalty to be assessed. In this
8688case, the Department has proven that Mr. Alford violated
8697Subsection 616.61 1(9), Florida Statutes (2003), with respect to
8706nine counts in the Complaint. Consequently, the total period of
8716suspension under the rule guidelines would be 81 months.
872513 1 . Section 626.641, Florida Statutes (2003), however,
8734prohibits the Department from suspending a license for more than
8744two years. Three instances of a fraudulent or dishonest
8753practice would warrant a total suspension longer than the
8762two - year limitation. Mr. Alford engaged in nine separate
8772fraudulent and dishonest acts. Therefore, the appropriate
8779penalty for Mr. Alford, one that is within the permissible range
8790of penalties under the law, is revocation of his license. See
8801Fla. Real Estate Comm. v . Webb , 367 So. 2d 201 (Fla. 1978).
881413 2 . Mr. Alford's nine separate acts of misrepresentati on
8825constitute deceptive acts or practices as defined in Subsection
8834626.9541(1)(a)1., Florida Statutes (2003):
8838(1) UNFAIR METHODS OF COMPETITION AND
8844UNFAIR OR DECEPTIVE ACTS. -- The following are
8852defined as unfair methods of competition and
8859unfair or decepti ve acts or practices:
8866(a) Misrepresentation and false advertising
8871of insurance policies. -- Knowingly making,
8877issuing, circulating, or causing to be made,
8884issued, or circulated, any estimate,
8889illustration, circular, statement, sales
8893presentation, omission, or comparison which:
88981. Misrepresents the benefits, advantages,
8903conditions, or terms of any insurance
8909policy.
891013 3 . Section 626.9521, Florida Statutes (2003), provides
8919that any person who engages in a deceptive act or practice shall
8931be subject to a f ine not greater than $20,000 for each willful
8945violation, up to an aggregate amount of $100,000 for all willful
8957violations arising out of the same action.
896413 4 . A fine of $10,000 for each of the nine
8977misrepresentations made by Mr. Alford is fair and reasona ble
8987under the circumstances, for a total fine of $90,000.
8997RECOMMENDATION
8998Based on the foregoing Findings of Fact and Conclusions of
9008Law, it is
9011RECOMMENDED that the Department of Financial Services enter
9019a final order that:
90231. finds Clinton Mitchell Alf ord violated Subsections
9031624.11(1); 626.611(5), (7), (9), and (13) ; 626.621(2), (6), and
9040(9); and 626.9541(1)(a)1. , Florida Statutes (2003), and
90472. revokes Mr. Alford's license, and
90533. imposes a fine against Mr. Alford of $90,000.
9063DONE AND ENTERED this 1 4 th day of September, 2005, in
9075Tallahassee, Leon County, Florida.
9079S
9080BRAM D. E. CANTER
9084Administrative Law Judge
9087Division of Administrative Hearings
9091The DeSoto Building
90941230 Apalachee Parkway
9097Tallahassee, Florida 32399 - 306 0
9103(850) 488 - 9675 SUNCOM 278 - 9675
9111Fax Filing (850) 921 - 6847
9117www.doah.state.fl.us
9118Filed with the Clerk of the
9124Division of Administrative Hearings
9128this 1 4 th day of September, 2005.
9136COPIES FURNISHED :
9139Greg S. Marr, Esquire
9143Department of Financial Service s
9148200 East Gaines Street
9152Tallahassee, Florida 32399 - 0333
9157Calvin J. Domenico, Jr., Esquire
9162William R. Klein, Esquire
9166William R. Klein, P.A.
91701900 Main Street, Suite 310
9175Sarasota, Florida 34236
9178Honorable Tom Gallagher
9181Chief Financial Officer
9184Department of Financial Services
9188The Capitol, Plaza Level 11
9193Tallahassee, Florida 32399 - 0300
9198Carlos G. Muñiz, General Counsel
9203Department of Financial Services
9207The Capitol, Plaza Level 11
9212Tallahassee, Florida 32399 - 0307
9217NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
9223All par ties have the right to submit written exceptions within
923415 days from the date of this Recommended Order. Any exceptions
9245to this Recommended Order should be filed with the agency that
9256will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 09/14/2005
- Proceedings: Recommended Order (hearing held July 20 and 21, 2005). CASE CLOSED.
- PDF:
- Date: 09/14/2005
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 08/26/2005
- Proceedings: Exhibits filed. (exhibits not available for viewing)
- PDF:
- Date: 08/24/2005
- Proceedings: Deposition of Peter Dempsey filed along with a condenced page version of the Deposition.
- Date: 08/24/2005
- Proceedings: Transcript filed.
- Date: 08/10/2005
- Proceedings: Transcript (vol I-II) filed.
- PDF:
- Date: 08/10/2005
- Proceedings: Petitioner`s Notice of Providing Final Hearing Transcript to Administrative Law Judge filed.
- Date: 07/20/2005
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 07/14/2005
- Proceedings: Petitioner`s Second Response to Respondent`s [First] Request for Production filed.
- PDF:
- Date: 07/14/2005
- Proceedings: Petitioner`s Response to Respondent`s Request for Continuance filed.
- PDF:
- Date: 06/15/2005
- Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for July 20 and 21, 2005; 9:00 a.m.; Orlando, FL).
- PDF:
- Date: 06/08/2005
- Proceedings: Petitioner`s Response to Respondent`s Request for Production filed.
- PDF:
- Date: 06/01/2005
- Proceedings: Petitioner`s Motion to Compel Respondent`s Compliance with Discovery Requests and Request for Hearing filed.
- PDF:
- Date: 05/17/2005
- Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for July 6 and 7, 2005; 9:00 a.m.; Orlando, FL).
- PDF:
- Date: 05/17/2005
- Proceedings: Order Granting Petitioner`s Motion to Amend Administrative Complaint.
- PDF:
- Date: 05/03/2005
- Proceedings: Petitioner`s Notice of Issuance of Investigative Subpoenas filed.
Case Information
- Judge:
- BRAM D. E. CANTER
- Date Filed:
- 03/29/2005
- Date Assignment:
- 07/07/2005
- Last Docket Entry:
- 10/17/2005
- Location:
- Orlando, Florida
- District:
- Middle
- Agency:
- ADOPTED IN TOTO
- Suffix:
- PL
Counsels
-
Calvin J Domenico, Jr., Esquire
Address of Record -
William R Klein, Esquire
Address of Record -
Greg S. Marr, Esquire
Address of Record