05-001146PL Department Of Financial Services vs. Clinton Mitchell Alford
 Status: Closed
Recommended Order on Wednesday, September 14, 2005.


View Dockets  
Summary: Respondent committed nine separate and fraudulent misrepresentations regarding the terms of annuity policies sold to nine customers. Recommend revocation of Respondent`s license and an administrative fine.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8DEPARTMENT OF FINANCIAL )

12SERVICES, )

14)

15Petitioner, )

17)

18vs. ) Case No. 05 - 1146PL

25)

26CLINTON MITCHELL ALFORD, )

30)

31Respondent. )

33)

34RECOMMENDED ORDER

36Pursuant to notice, a formal hearing was held in this case

47on July 20 and 21, 2005, in Orlando, Florida, before Bram D. E.

60Canter, Administrative Law Judge of the Division of

68Administrative Hearings.

70APPEARANCES

71For Petitioner: Greg S. Marr, Esquire

77Department of Financial Services

81200 East Gaines Street

85Tallahassee, Florida 32399 - 0333

90For Respondent: Calvin J. Domenico , Jr. , Esquire

97W illiam R. Klein , P.A.

1021900 Main Street, Suite 310

107Sarasota, Florida 34236

110STATEMENT OF THE ISSUES

114Whether the Respondent committed the offenses alleged in

122the Amended Administrative Complaint, and, if so, the penalty

131that should be imposed.

135PRELIMINARY STATEMENT

137In a thirteen - count Amended Administrative Complaint dated

146October 1, 2003, the Department of Financial Services

154("Department") charged Clinton Mitchell Alford with having

163violated several state laws regulating insurance agents and

171involving misrepresenta tions and forgery related to the sale of

181variable annuity policies. At the final hearing, the Department

190stipulated to the dismissal of Counts I, III, and VI of its

202Amended Administrative Complaint (hereinafter referred to as the

"210Complaint").

212Count II of the Complaint, regarding an annuity sold to

222Peter Dempsey, alleges that Mr. Alford prepared an annuity

231application without the knowledge or consent of Mr. Dempsey,

240made an unauthorized withdrawal from Mr. Dempsey's bank account

249to fund the annuity, and la ter forged a request by Mr. Dempsey

262to cancel the annuity.

266Counts IV and V of the Complaint, involving annuities sold

276to Barbara Kirkland and Richard Wissusik, respectively, allege

284that Mr. Alford misrepresented a key term of the annuity

294policies and forge d Ms. Kirkland's and Mr. Wissusik's signatures

304on documents to conceal the misrepresentations.

310Counts VII through XIII of the Complaint, involving

318annuities sold to Beaver Street Foundation, Inc.; Riverside and

327Associates, Ltd.; the Alfred Frisch Living Tr ust (three separate

337annuities); the Steven M. Frisch Trust; and the Hans Frisch

347Living Trust, allege that Mr. Alford misrepresented a key term

357of the annuity policies and fabricated documents to conceal the

367misrepresentations.

368The Department presented the testimony of Samantha Daniels,

376an investigator with the Department; Emory Mullen, a complaint

385analyst with Lincoln Beneficial Life Insurance Company; Thomas

393Vastrick, an expert in forensic document examination; and four

402persons to whom Mr. Alford is allege d to have made

413misrepresentations: Barbara Kirkland, Paulette Rocher, Richard

419Wissusik, and Peter Dempsey. The Department's Exhibits 1

427through 6, 8 through 10, 12, 12A through 12G, 17, and 27 through

44044 were received into evidence. The Respondent presen ted no

450witnesses or exhibits. Mr. Alford did not attend the hearing.

460The Department was permitted to conduct a post - hearing

470deposition of Peter Dempsey and to file the transcript of the

481deposition with the Division as part of the case record. The

492Transcr ipt of the Dempsey deposition was filed August 24, 2005.

503A t hree - volume Transcript of the hearing was filed with the

516Division. The parties timely filed proposed findings of fact

525and conclusions of law on September 6, 2005, which have been

536considered in th e preparation of this Recommended Order.

545FINDINGS OF FACT

548At the final hearing, the Department made allegations in

557its opening statement and presented evidence regarding wrongful

565acts of the Respondent that were not specifically alleged in its

576Complaint. As explained in the Conclusions of Law, below, only

586the specific factual allegations in the Department's Complaint

594are properly in dispute in this case. The f indings of f act in

608this Recommended Order must be confined to the proof or lack of

620proof of tho se factual allegations. Evidence regarding wrongful

629acts of the Respondent not specifically alleged in the

638Department's Complaint will not support a finding of fact or a

649recommendation for disciplinary action.

653Based on the oral and documentary evidence pr esented at the

664final hearing and on the entire record of this proceeding, the

675following findings of fact are made:

681Findings Applicable to All Counts

6861. The Department is the state agency charged with

695administration of the Insurance Code of the State of Fl orida,

706including Chapter 626, Florida Statutes (2004).

7122. Clinton Mitchell Alford is licensed in Florida as an

722insurance agent. He holds license number A003524, under which

731he is authorized to handle several lines of insurance, including

741variable annuiti es.

7443. Mr. Alford was employed by and maintained an office at

755Mercantile Bank in Orlando, Florida. Customers of Mercantile

763Bank were sometimes directed to Mr. Alford by bank employees if

774the customers had questions about or expressed an interest in

784inves tment products that Mr. Alford handled.

7914. Mr. Alford was also an employee of UVEST Financial

801Services ("UVEST"), a financial investment firm that provides

811investment advisory services.

8145. Mr. Alford was not an employee of Lincoln Benefit Life

825Company ( "Lincoln Life") of Lincoln, Nebraska, but he was an

837authorized agent for Lincoln Life. All of the counts in the

848Department's Complaint involve annuities handled by Mr. Alford

856as the agent for Lincoln Life.

8626. Lincoln Life paid commissions to UVEST when M r. Alford

873acted as agent in the sale of a Lincoln Life annuity policy.

885How those commissions were then divided between Mr. Alford and

895UVEST would have been pursuant to an agreement between Mr.

905Alford and UVEST. No evidence was presented regarding the ter ms

916of that agreement.

9197. Mr. Alford also received "production bonuses" from

927Lincoln Life, in the form of cash and a vacation cruise, for the

940sale of policies for which Mr. Alford acted as the agent.

9518. The annuity policies sold by Lincoln Life that are the

962subject of this case involved the deposit of "initial premiums"

972with Lincoln by the purchasers of the annuities, in return for

983which the purchasers, or "annuitants," would receive a

991guaranteed rate of interest for a stated time period, the

"1001guarantee period." Upon the death of the annuitant, the

1010policies provide a stream of payments to the annuitant's

1019beneficiaries.

10209. Each annuity policy involved in this case included

1029terms to discourage the early withdrawal of funds deposited with

1039Lincoln Life. In general, an annuitant could withdraw his or

1049her money from Lincoln Life after the guarantee period without

1059restriction. If an annuitant withdrew funds before the end of

1069the guarantee period, however, a "surrender charge," also called

1078a "withdrawal charge ," would be imposed by Lincoln Life.

108710. The surrender charge was a stated percentage of the

1097funds withdrawn. This surrender charge was greatest in the

1106first year of the guarantee period and then decreased in

1116subsequent years so that a withdrawal near th e end of the

1128guarantee period had the smallest associated surrender charge.

1136The shorter the guarantee period in which a surrender charge

1146would be imposed, the more advantageous and attractive the

1155annuity would be to a customer.

116111. The procedure generall y applicable to the sale of

1171annuity policies by Lincoln Life was as follows: an annuity

1181application would be prepared by an agent in a meeting with the

1193customer; the agent would then send the application to Lincoln

1203Life along with a check for the initial premium to be deposited

1215to the customer's account; Lincoln Life would determine whether

1224the application was sufficient and, if so, print out a policy

1235for the customer; Lincoln Life would then send the policy to the

1247agent for delivery to the customer.

125312. When Lincoln Life discovered discrepancies in annuity

1261application and policy documents, as described below, it honored

1270the terms of the policies as represented to the annuitants and

1281allowed the annuitants to elect to terminate the policies

1290without penalty. No damages other than frustration and anxiety

1299were suffered by these annuitants as a result of the alleged

1310unlawful acts of Mr. Alford. They suffered no financial losses.

1320Count II - Peter Dempsey

132513. In November 2002, Lincoln Life received an applicati on

1335for an annuity policy prepared and signed by Mr. Alford that

1346purported to be on behalf of Peter Dempsey and signed by Mr.

1358Dempsey. Following its receipt of the annuity application for

1367Mr. Dempsey and a $100,000 cashier's check issued by Mercantile

1378Bank for the initial premium payment, Lincoln Life issued

1387annuity policy LBF1111304 to Mr. Dempsey.

139314. Peter Dempsey says he has no recollection of ever

1403meeting Mr. Alford.

140615. Mr. Dempsey says he had no knowledge of and did not

1418consent to the annuity appli cation that was received by Lincoln

1429Life.

143016. Mr. Dempsey says he had no knowledge of and did not

1442consent to the withdrawal of $100,000 from his Mercantile Bank

1453account and the submittal of a cashier's check in that amount to

1465Lincoln Life for the purchase of an annuity policy.

147417. Lincoln Life subsequently received a hand - written

1483letter purported to be from Mr. Dempsey and signed by Mr.

1494Dempsey requesting that his annuity policy be canceled. Mr.

1503Dempsey denies creating or signing the letter. The lette r was

1514undated, but refers to a "10 day free look" allowed under the

1526terms of the annuity policy, suggesting that the letter was

1536prepared soon after the issuance of the annuity policy by

1546Lincoln Life. Lincoln Life cancelled Mr. Dempsey's policy and

1555returne d his $100,000 premium payment.

156218. Pursuant to the policies and procedures of Lincoln

1571Life, Mr. Alford could have received credit for the sale of a

1583Lincoln Life policy to Mr. Dempsey even though the policy was

1594subsequently cancelled. Although any commi ssion paid to an

1603agent by Lincoln Life would normally have to be repaid when a

1615policy was cancelled, the agent could still receive credit

1624toward a production bonus.

162819. The theory behind Count II of the Department's

1637Complaint is that Mr. Alford, in order to get credit from

1648Lincoln Life toward a production bonus, created the bogus

1657application for Mr. Dempsey, managed to withdraw $100,000 from

1667Mr. Dempsey's bank account to send to Lincoln Life with the

1678application, then quickly cancelled the policy with a fo rged

1688letter and deposited the $100,000 back into Mr. Dempsey's bank

1699account. There are some holes in this theory.

170720. A deposit of $101,428 was made to Mr. Dempsey's

1718Mercantile Bank account on January 7, 2003, using a deposit slip

1729pre - printed with Mr. De mpsey's name. The deposit slip indicates

1741that the total amount deposited comprised three checks: $100,000

1751(from Lincoln Life), $950 (a check to Mr. Dempsey's wife) and

1762$478 (a check to Mr. Dempsey). The use of a personal deposit

1774slip and the deposit of t wo other checks strongly suggests that

1786Mr. Dempsey or his wife (it was a joint account) made the

1798deposit, not Mr. Alford. The Department did not present

1807evidence to the contrary.

181121. Mr. Dempsey says he was not aware of the $100,000

1823transaction until it was brought to his attention by the

1833Department in 2004 in the course of its investigation of annuity

1844policies for which Mr. Alford acted as agent. However, if Mr.

1855Dempsey was not involved in the $100,000 transaction, it is

1866difficult to understand why he w as not perplexed and did not

1878make inquiries to find out why he had received a $100,000 check

1891from Lincoln Life, a company he supposedly had no dealings with.

1902There is a more credible explanation - Mr. Dempsey purchased the

1913Lincoln Life annuity policy in 20 02 and then cancelled it, but

1925he has since forgotten that he did.

193222. Mr. Dempsey was 80 years old in 2004 when the

1943Department interviewed him as part of its investigation of

1952Mr. Alford's alleged unlawful acts. He admitted that his memory

1962sometimes fails him. His mental acuity might also be

1971diminished. He stated that it was not his signature on a

1982document that the Department's investigator testified she saw

1990him sign in her presence. Obviously, if Mr. Dempsey does not

2001recognize his own signature, it cal ls into question his

2011testimony that the signatures on the Lincoln Life annuity

2020application and cancellation letter were not authentic.

202723. It appears plausible from the record evidence that

2036when the Department contacted Mr. Dempsey in 2004 to inquire

2046abou t his dealings with Mr. Alford, Mr. Dempsey denied any

2057knowledge of the Lincoln Life annuity because he had forgotten

2067the transaction. The Department accepted Mr. Dempsey's denial

2075because the Department had other evidence of wrongdoing by Mr.

2085Alford. The Department deduced, therefore, that Mr. Alford had

2094fabricated and forged Mr. Dempsey's annuity documents and

2102withdrew the $100,000 from Mr. Dempsey's bank account to fund

2113the annuity.

211524. The circumstances surrounding Mr. Dempsey's annuity

2122policy remain uncertain on this record. The Department's

2130evidence was not clear and convincing that Mr. Alford prepared

2140the annuity application without Mr. Dempsey's knowledge or

2148consent, withdrew money from Mr. Dempsey's bank account without

2157Mr. Dempsey's knowledge or consent, or forged a letter

2166requesting that the annuity policy be cancelled.

2173Count IV - Barbara Kirkland

217825. Mr. Alford was the insurance agent who assisted

2187Barbara Kirkland in purchasing an annuity policy from Lincoln

2196Life in January 2004. The policy n umber was LBF1129343.

220626. Mr. Alford told Ms. Kirkland that the guarantee period

2216for the Lincoln Life annuity she purchased, during which she

2226would not be able to withdraw her money without a surrender

2237charge, was two years. That was a misrepresentation because

2246Lincoln Life did not sell an annuity with a guarantee period of

2258only two years. The actual guarantee period for the annuity

2268purchased by Ms. Kirkland was six years.

227527. In Ms. Kirkland's presence, Mr. Alford filled out a

2285Lincoln Life annuity appl ication form for Ms. Kirkland that

2295contained, along with other information, the two - year guarantee

2305period he had misrepresented to her. Ms. Kirkland signed the

2315application form.

231728. Based on Mr. Alford's misrepresentation that the

2325guarantee period was tw o years, Ms. Kirkland purchased an

2335annuity policy from Lincoln Life and deposited an initial

2344premium of $100,000.

234829. Ms. Kirkland would not have purchased the Lincoln Life

2358annuity but for Mr. Alford's misrepresentation that the

2366guarantee period was only two years.

237230. Lincoln Life did not receive the annuity application

2381Mr. Alford prepared in the presence of Ms. Kirkland and that

2392Ms. Kirkland signed. Lincoln Life received a different

2400application that indicated the correct six - year guarantee period

2410offer ed by Lincoln Life under the particular annuity policy

2420purchased by Ms. Kirkland.

242431. Ms. Kirkland had no knowledge of and did not consent

2435to the altered annuity application that was received by Lincoln

2445Life.

244632. Thomas Vastrick, an expert forensic docum ent examiner,

2455compared the hand printing on Ms. Kirkland's altered application

2464with samples of Mr. Alford's hand printing and concluded that

2474the hand printing had "common authorship." Therefore, it was

2483proven that Mr. Alford prepared the altered Kirkland

2491application.

249233. Mr. Alford's preparation of the altered application

2500proves that his statement to Ms. Kirkland that the guarantee

2510period was two years was not merely a mistake, but was a willful

2523misrepresentation and a willful deception.

252834. However, Mr. Alford's alteration of the annuity

2536application will not support a finding that he lacked fitness or

2547trustworthiness, or that he engaged in a fraudulent or dishonest

2557practice, because the Department did not allege in its Complaint

2567that Mr. Alford altered M s. Kirkland's annuity application.

257635. Similarly, evidence presented by the Department that

2584Mr. Alford altered the annuity policy issued by Lincoln Life

2594before delivering it to Ms. Kirkland in order to conceal the

2605six - year guarantee period in the policy , will not support a

2617finding of fact because the Department did not allege in its

2628Complaint that Mr. Alford altered the annuity policy.

263636. The Department alleged in its Complaint that

2644Mr. Alford forged Ms. Kirkland's signature on a "related

2653document." T he Respondent stipulated that the signature on the

2663altered application was a forgery. The Department presented no

2672evidence, however, regarding the identity of the person who

2681forged Ms. Kirkland's signature. The circumstantial evidence in

2689the record is no t sufficient in this disciplinary case to prove

2701that Mr. Alford was the person who forged Ms. Kirkland's

2711signature on the Benefits Summary.

2716Count V - Richard Wissusik

272137. Mr. Alford was the insurance agent that assisted

2730Richard Wissusik in purchasing an a nnuity policy from Lincoln

2740Life in March 2003. The policy number was LBF1118978.

274938. Mr. Alford told Mr. Wissusik that the guarantee period

2759for the annuity he purchased from Lincoln Life, during which he

2770would not be able to withdraw his money without a surrender

2781charge, was two years. That was a misrepresentation because

2790Lincoln Life did not sell an annuity with a guarantee period of

2802only two years. The actual guarantee period for the annuity

2812purchased by Mr. Wissusik was five years.

281939. In Mr. Wissus ik's presence, Mr. Alford filled out a

2830Lincoln Life annuity application form for Mr. Wissusik that

2839contained, along with other information, the two - year guarantee

2849period he had misrepresented to Mr. Wissusik. Mr. Wissusik

2858signed the application form.

286240. Based on Mr. Alford's misrepresentation that the

2870guarantee period was two years, Mr. Wissusik purchased an

2879annuity policy from Lincoln Life with an initial premium deposit

2889of $30,016.73.

289241. Mr. Wissusik would not have purchased the Lincoln Life

2902annuity but for Mr. Alford's misrepresentation that the

2910guarantee period was only two years.

291642. Mr. Alford did not send the annuity application he

2926prepared in the presence of Mr. Wissusik and that was signed by

2938Mr. Wissusik to Lincoln Life. Lincoln Life receive d a different

2949application that indicated the correct five - year guarantee

2958period offered by Lincoln Life under the particular annuity

2967policy purchased by Mr. Wissusik.

297243. Mr. Wissusik had no knowledge of and did not consent

2983to the altered annuity applicat ion that was received by Lincoln

2994Life.

299544. Thomas Vastrick, an expert forensic document examiner,

3003compared the hand printing on Mr. Wissusik's altered application

3012with samples of Mr. Alford's hand printing and concluded that

3022the hand printing had "common authorship." Therefore, it was

3031proven that Mr. Alford prepared the altered Wissusik

3039application.

304045. Mr. Alford's preparation of the altered application

3048proves that his statement to Mr. Wissusik that the guarantee

3058period was two years was not merely a m istake, but was a willful

3072misrepresentation and a willful deception.

307746. However, Mr. Alford's alteration of the annuity

3085application to indicate a five - year guarantee period will not

3096support a finding that he lacked fitness or trustworthiness, or

3106that he engaged in a fraudulent or dishonest practice, because

3116the Department did not allege in its Complaint that Mr. Alford

3127altered the guarantee period stated in the application.

313547. Similarly, evidence presented by the Department that

3143Mr. Alford altered the a nnuity policy issued by Lincoln Life

3154before delivering it to Mr. Wissusik in order to conceal the

3165five - year guarantee period in the policy, will not support a

3177finding of fact because the Department did not allege in its

3188Complaint that Mr. Alford altered th e annuity policy.

319748. The Department alleged in its Complaint that

3205Mr. Alford forged Mr. Wissusik's signature on the altered

3214annuity application. The Respondent stipulated that the

3221signature on the altered application was a forgery. The

3230Department prese nted no evidence, however, regarding the

3238identity of the person who forged Mr. Wissusik's signature. The

3248circumstantial evidence in the record is not sufficient in this

3258disciplinary case to prove that Mr. Alford was the person who

3269forged Mr. Wissusik's si gnature on the altered annuity

3278application.

3279Count VII - Beaver Street Foundation, Inc.

328649. Mr. Alford was the insurance agent that assisted

3295Beaver Street Foundation, Inc. ("the Foundation"), in purchasing

3305an annuity policy from Lincoln Life in January 200 3. The policy

3317number was LBF1114198.

332050. Paulette Rocher is an employee of Beaver Street

3329Fisheries and was the administrative assistant to Hans Frisch

3338and Alfred Frisch, the owners of Beaver Street Fisheries. Hans

3348Frisch and Alfred Frisch are directors of the Foundation.

3357Ms. Rocher worked directly with Mr. Alford in discussing by

3367telephone the terms of the Lincoln Life annuity policy purchased

3377by the Foundation.

338051. Mr. Alford told Ms. Rocher that the guarantee period

3390for the annuity purchased by the F oundation, during which it

3401would not be able to withdraw its money from Lincoln Life

3412without a surrender charge, was two years. That was a

3422misrepresentation because Lincoln Life did not sell an annuity

3431with a guarantee period of only two years. The actua l guarantee

3443period for the annuity purchased by the Foundation was five

3453years.

345452. Based on Mr. Alford's misrepresentation that the

3462guarantee period was two years, the Foundation purchased an

3471annuity policy with Lincoln Life with an initial premium deposi t

3482of $560,000.

348553. The Foundation would not have purchased the Lincoln

3494Life annuity but for Mr. Alford's misrepresentation that the

3503guarantee period was only two years.

350954. Based on her discussions with Mr. Alford, and using a

3520Lincoln Life annuity applic ation form, Ms. Rocher typed in the

3531information for the Foundation, including the two - year guarantee

3541period. Hans Frisch signed the application on behalf of the

3551Foundation.

355255. Mr. Alford did not send the annuity application typed

3562by Ms. Rocher and signe d by Hans Frisch to Lincoln Life.

3574Lincoln Life received a hand - written application that indicated

3584the correct five - year guarantee period offered by Lincoln Life

3595under the particular annuity policy purchased by the Foundation.

360456. The Foundation had no kn owledge of and did not consent

3616to the altered annuity application that was received by Lincoln

3626Life.

362757. Thomas Vastrick, an expert forensic document examiner,

3635compared the hand printing on six altered annuity applications

3644with samples of Mr. Alford's han d printing and concluded that

3655Mr. Alford had prepared the six altered applications. However,

3664Mr. Vastrick apparently was not provided the Foundation's

3672altered annuity application to include in his analysis.

3680Nevertheless, I find that Mr. Alford prepared t he altered

3690Foundation annuity application based on 1) the obvious

3698similarity of the hand printing, 2) the pattern established by

3708Mr. Alford's fabrication of annuity applications for six other

3717annuitants under almost identical circumstances, and 3) Mr.

3725Alfo rd's submittal of the Foundation's altered application to

3734Lincoln Life.

373658. Mr. Alford's preparation of the altered application

3744proves that his statement to Ms. Rocher regarding the two - year

3756guarantee period was a willful misrepresentation and a willful

3765d eception.

376759. However, Mr. Alford's alteration of the annuity

3775application to indicate a five - year guarantee period will not

3786support a finding that he lacked fitness or trustworthiness, or

3796that he engaged in a fraudulent or dishonest practice, because

3806the Department did not allege in its Complaint that Mr. Alford

3817altered the annuity application.

382160. There was some evidence presented by the Department

3830regarding the forgery of Hans Frisch's signature on the altered

3840annuity application. The Department, howev er, did not allege in

3850its Complaint that Mr. Alford forged Han Frisch's signature.

3859Therefore, no finding is made as to forgery.

386761. The Department alleged in Count VII of its Complaint

3877that Mr. Alford "fabricated an Annuity Data document" for the

3887Foundat ion. The Annuity Data document was admitted into

3896evidence as part of Petitioner's Exhibit 27, but there was no

3907testimony elicited from any witness to explain who created the

3917document, its purpose, how it was used, or who received it. The

3929evidence in the record is insufficient to prove Mr. Alford

3939fabricated the document.

3942Count VIII - Riverside and Associates, Ltd.

394962. Mr. Alford was the insurance agent that assisted

3958Riverside and Associates, Ltd. ("Riverside"), in purchasing an

3968annuity policy from Lincol n Life in January 2003. The policy

3979number was LBF1115101.

398263. Paulette Rocher was the administrative assistant to

3990Hans Frisch and Alfred Frisch who were officers of Riverside.

4000Ms. Rocher worked directly with Mr. Alford by telephone in

4010discussing the ter ms of the Lincoln Life annuity policy

4020purchased by Riverside.

402364. Mr. Alford told Ms. Rocher that the guarantee period

4033for the annuity purchased by Riverside, during which it would

4043not be able to withdraw its money from Lincoln Life without a

4055surrender ch arge, was two years. That was a misrepresentation

4065because Lincoln Life did not sell an annuity with a guarantee

4076period of only two years. The actual guarantee period for the

4087annuity purchased by Riverside was five years.

409465. Based on her discussions wit h Mr. Alford, and using a

4106Lincoln Life annuity application form, Ms. Rocher typed in the

4116information for Riverside, including the two - year guarantee

4125period. Alfred Frisch signed the application on behalf of the

4135Riverside.

413666. Based on Mr. Alford's misrep resentation that the

4145guarantee period was two years, Riverside purchased an annuity

4154policy with Lincoln Life with an initial deposit of $900,000.

416567. Riverside would not have purchased the Lincoln Life

4174annuity but for Mr. Alford's misrepresentation that t he

4183guarantee period was only two years.

418968. Mr. Alford did not send the annuity application typed

4199by Ms. Rocher and signed by Alfred Frisch to Lincoln Life.

4210Lincoln Life received a hand - written application that indicated

4220the correct five - year guarantee p eriod offered by Lincoln Life

4232under the particular annuity policy purchased by Riverside.

424069. Riverside had no knowledge of and did not consent to

4251the altered annuity application that was received by Lincoln

4260Life.

426170. Thomas Vastrick, an expert forensic document examiner,

4269compared the hand printing on six altered annuity applications

4278with samples of Mr. Alford's hand printing and concluded that

4288Mr. Alford had prepared the six altered applications. However,

4297Mr. Vastrick apparently was not provided Riversi de's altered

4306annuity application to include in his analysis. Nevertheless, I

4315find that Mr. Alford prepared the altered Riverside annuity

4324application based on 1) the obvious similarity of the hand

4334printing, 2) the pattern established by Mr. Alford's fabric ation

4344of annuity applications for six other annuitants under almost

4353identical circumstances, and 3) Mr. Alford's submittal of

4361Riverside's altered application to Lincoln Life.

436771. Mr. Alford's preparation of the altered application

4375proves that his statemen t to Riverside regarding the two - year

4387guarantee period was a willful misrepresentation.

439372. However, Mr. Alford's alteration of the annuity

4401application to indicate a five - year guarantee period will not

4412support a finding that he lacked fitness or trustwort hiness, or

4423that he engaged in a fraudulent or dishonest practice, because

4433the Department did not allege in its Complaint that Mr. Alford

4444altered the annuity application.

444873. There was some evidence presented by the Department

4457regarding the forgery of Alfr ed Frisch's signature. The

4466Complaint, however, did not allege that Mr. Alford had forged

4476Alfred Frisch's signature. Therefore, no finding is made as to

4486forgery.

448774. The Department alleged in Count VIII of its Complaint

4497that Mr. Alford "fabricated an Ann uity Data document" for the

4508Riverside. The Annuity Data document was admitted into evidence

4517as part of Petitioner's Exhibit 29, but there was no testimony

4528elicited from any witness to explain who created the document,

4538its purpose, how it was used, or who received it. The evidence

4550in the record is insufficient to prove Mr. Alford fabricated the

4561document.

4562Counts IX, XII, and XIII - Alfred Frisch Living Trust

457275. Three separate Lincoln Life annuity policies were

4580purchased by the Alfred Frisch Living Trust i n February, May,

4591and June 2003. Mr. Alford was the insurance agent for all three

4603annuities. The policy numbers for the three annuity policies

4612were LBF1116531 (issued February 26, 2003), LBF1121912 (issued

4620May 29, 2003), and LBF1121839 (issued June 16, 20 03).

463076. Paulette Rocher was the administrative assistant to

4638Hans Frisch and Alfred Frisch. Alfred Frisch died in

4647December 2004. Ms. Rocher worked directly with Mr. Alford by

4657telephone in discussing the terms of the three Lincoln Life

4667annuity policies purchased by the Alfred Frisch Living Trust.

4676Mr. Alford told Ms. Rocher that the guarantee period for the

4687annuity policies purchased by the Alfred Frisch Living Trust,

4696during which the Trust would not be able to withdraw its money

4708from Lincoln Life withou t a surrender charge, was two years.

4719That was a misrepresentation because Lincoln Life did not sell

4729an annuity with a guarantee period of only two years. The

4740actual guarantee period for the three annuity policies purchased

4749by the Alfred Frisch Living Tru st was five years.

475977. Based on her discussions with Mr. Alford, and using a

4770Lincoln Life annuity application form, Ms. Rocher typed in the

4780information on the annuity application for the Alfred Frisch

4789Living Trust, including the two - year guarantee period. Alfred

4799Frisch signed all three applications on behalf of the Trust.

480978. Based on the misrepresentations by Mr. Alford that the

4819guarantee period was two years, the Alfred Frisch Living Trust

4829purchased the three annuity policies with Lincoln Life with

4838ini tial premium deposits of $375,000 for policy LBF1116531;

4848$330,000 for policy LBF1121912; and $290,000 for policy

4858LBF1121839.

485979. The Alfred Frisch Living Trust would not have

4868purchased the Lincoln Life annuity policies but for the

4877misrepresentations of Mr . Alford that the guarantee period was

4887only two years.

489080. Mr. Alford did not send the three annuity applications

4900typed by Ms. Rocher for the Alfred Frisch Living Trust to

4911Lincoln Life. Lincoln Life received different hand - written

4920applications that conta ined the correct five - year guarantee

4930period offered by Lincoln Life under the particular annuity

4939policies purchased by the Alfred Frisch Living Trust.

494781. The Alfred Frisch Living Trust had no knowledge of and

4958did not consent to the altered annuity applic ations that were

4969received by Lincoln Life.

497382. Thomas Vastrick, an expert forensic document examiner,

4981compared the hand printing on the altered annuity applications

4990dated January 31, 2003 , and May 27, 2003 , for the Alfred Frisch

5002Living Trust with samples of Mr. Alford's hand printing and

5012concluded that they were of "common authorship." Therefore, it

5021was proven that Mr. Alford prepared these two altered

5030applications for the Alfred Frisch Living Trust.

503783. Mr. Vastrick apparently was not provided the alter ed

5047annuity application for the third annuity policy purchased by

5056the Alfred Frisch Living Trust (LBF1121839) to include in his

5066hand printing analysis. Nevertheless, I find that Mr. Alford

5075prepared the third altered annuity application based on 1) the

5085obvi ous similarity of the hand printing, 2) the pattern

5095established by Mr. Alford's fabrication of annuity applications

5103for six other annuitants under almost identical circumstances,

5111and 3) Mr. Alford's submittal of the third altered application

5121for the Alfred Frisch Living Trust to Lincoln Life.

513084. Mr. Alford's preparation of the altered application

5138proves that he knew his statements to Ms. Rocher regarding the

5149two - year guarantee period in the three annuity policies were

5160willful misrepresentations and willfu l deceptions.

516685. However, Mr. Alford's alteration of the annuity

5174applications to indicate a five - year guarantee period will not

5185support findings that he lacked fitness or trustworthiness, or

5194that he engaged in a fraudulent or dishonest practice, because

5204the Department did not allege in its Complaint that Mr. Alford

5215altered the annuity application.

521986. There was some evidence presented by the Department

5228regarding the forgery of Alfred Frisch's signature on the

5237altered annuity application for the Alfred Fr isch Living Trust.

5247The Complaint, however, did not allege that Mr. Alford had

5257forged Alfred Frisch's signature. Therefore, no finding is made

5266as to forgery.

526987. The Department alleged in Counts IX, XII, and XIII of

5280its Complaint that Mr. Alford had "fab ricated an Annuity Data

5291document" for each of the three Alfred Frisch Living Trust

5301annuities. The Annuity Data documents were admitted into

5309evidence as part of Petitioner's Exhibits 31, 37, and 39,

5319respectively, but there was no testimony elicited from an y

5329witness to explain who created the documents, their purpose, how

5339they were used, or who received them. The evidence in the

5350record is insufficient to prove Mr. Alford fabricated the

5359documents.

5360Count X - Steven M. Frisch Trust

536788. Stephen M. Frisch is th e grandson of Hans Frisch.

5378Mr. Alford was the insurance agent that assisted the Steven M.

5389Frisch Trust in purchasing an annuity policy from Lincoln Life

5399in May 2003. The policy number was F0187626.

540789. Paulette Rocher was the administrative assistant to

5415Alfred Frisch and Hans Frisch. Ms. Rocher worked directly with

5425Mr. Alford in discussing by telephone the terms of the Lincoln

5436Life annuity policy purchased by the Steven M. Frisch Trust.

5446Mr. Alford told Ms. Rocher that the guarantee period for the

5457ann uity purchased by the Steven M. Frisch Trust, during which it

5469would not be able to withdraw its money from Lincoln Life

5480without a surrender charge, was two years. That was a

5490misrepresentation because Lincoln Life did not sell an annuity

5499with a guarantee p eriod of only two years. The actual guarantee

5511period for the annuity purchased by the Steven M. Frisch Trust

5522was five years.

552590. Based on her discussions with Mr. Alford, and using a

5536Lincoln Life annuity application form, Ms. Rocher typed in the

5546informat ion for the Steven M. Frisch Trust, including the two -

5558year guarantee period. Eldad Frisch and Benjamin Frisch (the

5567father and uncle of Steven Frisch) signed the annuity

5576application on behalf of the Steven M. Frisch Trust.

558591. Based on Mr. Alford's misrep resentation that the

5594guarantee period was two years, the Steven M. Frisch Trust

5604purchased a Lincoln Life annuity policy with an initial premium

5614deposit of $50,000.

561892. The Steven M. Frisch Trust would not have purchased

5628the Lincoln Life annuity but for Mr . Alford's misrepresentation

5638that the guarantee period was only two years.

564693. Mr. Alford did not send the annuity application typed

5656by Ms. Rocher and signed by Eldad Frisch and Benjamin Frisch to

5668Lincoln Life. Lincoln Life received a different applicati on

5677that contained the correct five - year guarantee period offered by

5688Lincoln Life under the particular annuity policy purchased by

5697the Steven M. Frisch Trust.

570294. The Steven M. Frisch Trust had no knowledge of and did

5714not consent to the altered annuity app lication that was received

5725by Lincoln Life.

572895. Thomas Vastrick, an expert forensic document examiner,

5736compared the hand printing on the altered application for the

5746Steven M. Frisch Trust with samples of Mr. Alford's hand

5756printing and concluded that the h and printing had "common

5766authorship." Therefore, it was proven that Mr. Alford prepared

5775the altered application for the Steven M. Frisch Trust.

578496. Mr. Alford's preparation of the altered application

5792proves that his statement to Ms. Rocher regarding the two - year

5804guarantee period was a willful misrepresentation and a willful

5813deception.

58149 7 . However, Mr. Alford's alteration of the annuity

5824application to indicate a five - year guarantee period will not

5835support a finding that he lacked fitness or trustworthine ss, or

5846that he engaged in a fraudulent or dishonest practice, because

5856the Department did not allege in its Complaint that Mr. Alford

5867altered the annuity application.

58719 8 . There was some evidence presented by the Department

5882regarding the forgery of Steven Frisch's signature. The

5890Complaint, however, did not allege that Mr. Alford had forged

5900Steven Frisch's signature. Therefore, no finding is made as to

5910forgery.

59119 9 . The Department alleged in Count X of its Complaint

5923that Mr. Alford had "fabricated an Annu ity Data document" for

5934the Steven M. Frisch Trust. The Annuity Data document was

5944admitted into evidence as part of Petitioner's Exhibit 33, but

5954there was no testimony elicited from any witness to explain who

5965created the document, its purpose, how it was u sed, or who

5977received it. There is insufficient evidence in the record to

5987prove Mr. Alford fabricated the document.

5993Count XI - Hans Frisch Living Trust

6000100 . Mr. Alford was the insurance agent that assisted the

6011Hans Frisch Living Trust in purchasing an ann uity policy from

6022Lincoln Life in May 2003. The policy number was F0187627.

603210 1 . Paulette Rocher is the administrative assistant to

6042Hans Frisch and Alfred Frisch. Ms. Rocher who worked directly

6052with Mr. Alford in discussing the terms of the annuity polic y

6064purchased by the Hans Frisch Living Trust. Mr. Alford told Ms.

6075Rocher that the guarantee period for the annuity purchased by

6085the Hans Frisch Living Trust, during which it would not be able

6097to withdraw its money from Lincoln Life without a surrender

6107char ge, was two years. That was a misrepresentation because

6117Lincoln Life did not sell an annuity with a guarantee period of

6129only two years. The actual guarantee period for the annuity

6139purchased by the Hans Frisch Living Trust was five years.

614910 2 . Based on h er discussions with Mr. Alford, and using a

6163Lincoln Life annuity application form, Ms. Rocher typed in the

6173information for the Hans Frisch Living Trust, including the

6182two - year guarantee period. Hans Frisch signed the annuity

6192application on behalf of the Trust.

619810 3 . Based on Mr. Alford's misrepresentations that the

6208guarantee period was two years, the Hans Frisch Living Trust

6218purchased an Lincoln Life annuity policy with an initial deposit

6228of $80,000.

623110 4 . The Hans Frisch Living Trust would not have purch ased

6244the Lincoln Life annuity but for Mr. Alford's misrepresentation

6253that the surrender period was only two years.

626110 5 . Mr. Alford did not send the annuity application typed

6273by Ms. Rocher and signed by Hans Frisch to Lincoln Life.

6284Lincoln Life received a different application that indicated the

6293correct five - year guarantee period offered by Lincoln Life under

6304the particular annuity policy purchased by the Hans Frisch

6313Living Trust.

631510 6 . The Hans Frisch Living Trust had no knowledge of and

6328did not consent t o the altered annuity application that was

6339received by Lincoln Life.

634310 7 . Thomas Vastrick, an expert forensic document

6352examiner, compared the hand printing on the altered application

6361for the Hans Frisch Living Trust with samples of Mr. Alford's

6372hand print ing and concluded that the hand printing had "common

6383authorship." Therefore, it was proven that Mr. Alford prepared

6392the altered application for the Hans Frisch Living Trust.

640110 8 . Mr. Alford's preparation of the altered application

6411proves that his statem ent to the Hans Frisch Living Trust

6422regarding the two - year guarantee period was a willful

6432misrepresentation and a willful deception.

643710 9 . However, Mr. Alford's alteration of the annuity

6447application to indicate a five - year guarantee period will not

6458support a finding that he lacked fitness or trustworthiness, or

6468that he engaged in a fraudulent or dishonest practice, because

6478the Department did not allege in its Complaint that Mr. Alford

6489altered the annuity application.

64931 10 . There was some evidence presented by the Department

6504regarding the forgery of Hans Frisch's signature on the altered

6514annuity application. The Complaint, however, did not allege

6522that Mr. Alford had forged Han Frisch's signature. Therefore,

6531no finding is made as to forgery.

653811 1 . The Depart ment alleged in Count XI of its Complaint

6551that Mr. Alford "fabricated an Annuity Data document" for the

6561Hans Frisch Living Trust. The Annuity Data document was

6570admitted into evidence as part of Petitioner's Exhibit 35, but

6580there was no testimony elicited from any witness to explain who

6591created the document, its purpose, how it was used, or who

6602received it. There is insufficient evidence in the record to

6612prove Mr. Alford fabricated the document.

6618CONCLUSIONS OF LAW

662111 2 . The Division of Administrative Heari ngs has

6631jurisdiction over the subject matter of this proceeding and of

6641the parties thereto pursuant to Section 120.569 and Subsection

6650120.57(1), Florida Statutes (2004).

665411 3 . An administrative complaint seeking disciplinary

6662action must allege the specific acts or omissions that form the

6673grounds for the violations charged in the administrative

6681complaint. An agency cannot find a licensee guilty of a charged

6692violation based on evidence of acts or omissions not alleged in

6703the administrative complaint. Ghani v. Department of Health ,

6711714 So. 2d 1113 (Fla. 1st DCA 1998); Cottrill v. Department of

6723Insurance , 685 So. 2d 1371 (Fla. 1st DCA 1996).

673211 4 . The Cottrill case involved an administrative

6741complaint that identified certain statutes that the agency

6749alleged ha d been violated, but did not allege the facts that

6761constituted violations of the statutes. The court reversed and

6770explained:

6771Predicating disciplinary action against a

6776licensee on conduct never alleged in an

6783administrative complaint . . . violates the

6790Admi nistrative Procedure Act. To

6795countenance such a procedure would render

6801nugatory the right to a formal

6807administrative proceeding to contest the

6812allegations of an administrative complaint.

6817Cottrill , 685 So. 2d at 1372.

682311 5 . In Ghani , the administrative complaint charged a

6833physician with violating Section 458.331 by failing to practice

6842medicine with the requisite standard of care. As grounds for

6852the charged violation, the administrative complaint alleged that

6860the physician attempted to treat a patient's serious medical

6869condition in the physician's office before transporting the

6877patient to the hospital. The final order also found the

6887physician had violated the requisite standard of care by having

6897his wife transport the patient to the hospital instead of

6907arranging for ambulance transport.

691111 6 . The court reversed the agency's action with regard to

6923the physician's failure to call for an ambulance because that

6933allegation did not appear in the administrative complaint. The

6942court rejected the agency's argumen t that the physician's

6951private - transport decision was included in the general charge of

6962substandard care in the administrative complaint. Ghani , 714

6970So. 2d at 1114. See also Sternberg v. Department of

6980Professional Regulation, Board of Medical Examiners , 465 So. 2d

69891324 (Fla. 1st DCA 1985)(Agency cannot find the licensee guilty

6999of performing four unnecessary tests when the administrative

7007complaint alleged three unnecessary tests were performed);

7014Hunter v. Department of Professional Regulation , 458 So. 2d 8 42

7025(Fla. 2d DCA 1984)(Agency cannot charge the licensee with

7034abandoning one construction project but later find licensee

7042abandoned a second project not alleged in the administrative

7051complaint); Wray v. Department of Professional Regulation, Board

7059of Medica l Examiners , 435 So. 2d 312 (Fla. 1st DCA 1983)(Agency

7071cannot charge the licensee with professional misconduct based on

7080prescribing excessive and improper medications and later find

7088the licensee also guilty of misconduct for an un - alleged failure

7100to refer a patient).

710411 7 . In its Complaint, the Department seeks, inter alia ,

7115to suspend or revoke Mr. Alford's license as an insurance agent.

7126Accordingly, the Department has the burden of proving the

7135allegations in the Complaint by clear and convincing evidence.

7144Department of Banking and Finance, Division of Securities and

7153Investor Protection v. Osborne Stern and Co. , 670 So. 2d 932

7164(Fla. 1996). The clear and convincing evidence standard has

7173been described as follows:

7177The evidence must be of such weight that it

7186produces in the mind of the trier of fact

7195the firm belief of conviction, without

7201hesitancy, as to the truth of the

7208allegations sought to be established.

7213Evans Packing Co. v. Department of Agriculture and Consumer

7222Services , 550 So. 2d 112, 116 (Fla. 1st D CA 1989).

723311 8 . The Department failed to prove the allegations of

7244Count II of the Complaint, dealing with Mr. Dempsey, by clear

7255and convincing evidence. The paragraphs that follow address the

7264other nine surviving counts of the Complaint.

727111 9 . The Departm ent alleges in Counts IV, V, and VII

7284through XIII of the Complaint that Mr. Alford violated

7293Subsection 624.11(1), Florida Statutes (2003):

7298No person shall transact insurance in this

7305state, or relevant to the subject of

7312insurance resident, located, or to pe rformed

7319in this state, without complying with the

7326applicable provisions of this code.

7331The Department proved by clear and convincing evidence that Mr.

7341Alford violated certain subsections of Section 626.611, Florida

7349Statutes (2003), which is a part of the Florida Insurance Code.

7360Therefore, the Department met its burden to prove a violation of

7371Subsection 624.11(1), Florida Statutes (2003), for all nine

7379counts.

73801 20 . The Department alleges in Counts IV, V, and VII

7392through XIII of the Complaint that Mr. Alfor d violated

7402Subsections 626.611(4),(5),(7),(9) and (13), Florida Statutes

7411(2003):

7412The department or office shall deny an

7419application for, suspend, revoke, or refuse

7425to renew or continue the license or

7432appointment of any applicant, agent, title

7438agency, adjus ter, customer representative,

7443service representative, or managing general

7448agent, and it shall suspend or revoke the

7456eligibility to hold a license or appointment

7463of any such person, if it finds that as to

7473the applicant, licensee, or appointee any

7479one or mor e of the following applicable

7487grounds exist:

7489* * *

7492(4) If the license or appointment is

7499willfully used, or to be used, to circumvent

7507any of the requirements or prohibitions of

7514this code.

7516(5) Willful misrepresentation of any

7521insurance policy or a nnuity contract or

7528willful deception with regard to any such

7535policy or contract, done either in person or

7543by any form of dissemination of information

7550or advertising.

7552* * *

7555(7) Demonstrated lack of fitness or

7561trustworthiness to engage in the business of

7568insurance.

7569* * *

7572(9) Fraudulent or dishonest practices in

7578the conduct of business under the license or

7586appointment.

7587* * *

7590(13) Willful failure to comply with, or

7597willful violation of any proper order or

7604rule of the department, commission, or

7610office or willful violation of any provision

7617of this code.

762012 1 . The Department did not explain in its Complaint, at

7632the hearing, or in its proposed recommended order how Mr. Alford

7643used his license to circumvent any of the requirements or

7653prohibiti ons of the Insurance Code, a violation of Subsection

7663626.611(4), Florida Statutes (2003). It is assumed that this

7672subsection is intended to address some specific wrongful act,

7681since it is placed in a list of specific wrongful acts.

7692Otherwise, any wrongfu l act of a licensee would be a violation

7704of this subsection. Because doubt exists as to whether Mr.

7714Alford used his license to circumvent the requirements of the

7724Insurance Code, the Department failed to meet its burden of

7734proof as to this charge.

773912 2 . Th e Department met its burden to prove by clear and

7753convincing evidence that, with regard to Counts IV, V, and VII

7764through XIII of the Complaint, Mr. Alford misrepresented the

7773guarantee period of the annuity policy, constituting a willful

7782misrepresentation, a willful deception, and a fraudulent or

7790dishonest practice under Subsections 626.611(5) and (9), Florida

7798Statutes (2003).

780012 3 . The number and pattern of Mr. Alford's

7810misrepresentations and deceptions demonstrate his lack of

7817fitness and trustworthiness to engage in the business of

7826insurance under Subsection 626.611(7), Florida Statutes (2003).

783312 4 . The Department did not explain in its Complaint, at

7845the hearing, or in its proposed recommended order how Mr. Alford

7856willfully violated a proper order or rule of the Department, a

7867violation of Subsection 626.611(13), Florida Statutes (2003).

7874If, by this charge, the Department intended to incorporate its

7884allegation that Mr. Alford violated Florida Administrative Rule

789269B - 215.230(2), the charge must fail because, as explained

7902below, the evidence is not sufficient to prove a violation of

7913that R ule. The Department did not meet its burden to prove by

7926clear and convincing evidence that Mr. Alford violated

7934Subsection 626.611(13), Florida Statutes (2003).

793912 5 . The Department alleges in Counts IV, V, and VII

7951through XIII of the Complaint that Mr. Alford violated

7960Subsections 626.621(2), (3), (6), and (9), Florida Statutes

7968(2003) :

7970The department or office may, in its

7977discretion, deny an application for,

7982suspend, revoke, or refuse to renew or

7989continue the license or appointment of any

7996applicant, agent, title agency, adjuster,

8001customer representative, service

8004representative, or managing general agent,

8009and it may suspend or revoke the eligibility

8017to hold a license o r appointment of any such

8027person, if it finds that as to the

8035applicant, licensee, or appointee any one or

8042more of the following applicable grounds

8048exist under circumstances for which such

8054denial, suspension, or refusal is not

8060mandatory under s. 626.11:

8064* * *

8067(2) Violation of any provision of this code

8075or any other law applicable to the business

8083of insurance in the course of dealing under

8091the license or appointment.

8095(3) Violation of any lawful order or rule

8103of the department, commission, or office.

8109* * *

8112(6) In the conduct of business under the

8120license or appointment, engaging in unfair

8126methods of competition or in unfair or

8133deceptive acts or practices, as prohibited

8139under Part IX of this chapter, or having

8147otherwise shown himself to be a sour ce of

8156injury or loss to the public or detrimental

8164to the public interest.

8168* * *

8171(9) If a life agent, violation of the code

8180of ethics.

8182The Department met its burden to prove by clear and convincing

8193evidence that Mr. Alford violated Subsections 626.6 21(2), (6),

8202and (9), Florida Statutes (2003). For the reasons stated

8211previously, the Department did not meet its burden of proof with

8222regard to Subsection 626.621(3), Florida Statutes (2003).

822912 6 . The Department alleges in Counts IV, V, and VII

8241through XIII of its Complaint that Mr. Alford violated Florida

8251Administrative Code Rule 69B - 215.230(2):

8257No person shall make, publish, disseminate,

8263circulate, or place before the public, or

8270cause, directly or indirectly, to be made,

8277published, disseminated, circu lated, or

8282placed before the public, in a newspaper,

8289magazine, or other publication, or in the

8296form of a notice, circular, pamphlet, letter

8303or poster, or over any radio or television

8311station, or in any other way, any

8318advertisement, announcement or statement

8322containing any assertion, representation or

8327statement with respect to the business of

8334insurance or with respect to any person in

8342the conduct of his insurance business, which

8349is untrue, deceptive or misleading.

835412 7 . Florida Administrative Code Rule 69B - 215.230 is

8365entitled "Misrepresentations." Section (2) of the R ule appears

8374to apply exclusively to misrepresentations that are communicated

8382to the general public, as opposed to misrepresentations made to

8392an individual. All of the described acts invol ve false

8402statements "placed before the public" and examples of public

8411communication media are listed, such as newspaper, magazine,

8419television and radio. In contrast, S ection (1) of the R ule does

8432not use the words "placed before the public," and does not r efer

8445to public media . Section (1) of the R ule would have been the

8459appropriate citation for the wrongful acts by Mr. Alford proved

8469in this case. The Department failed to prove by clear and

8480convincing evidence that Mr. Alford violated Florida

8487Administrativ e Code Rule 69B - 215.230(2).

849412 8 . Florida Administrative Code Rule 69B - 231.080, sets

8505forth the penalties to be assessed for violations of

8514Section 626.611, Florida Statutes (2003). The penalty for a

8523violation of Subsection 626.611(5), Florida Statutes (2 003), is

8532suspension of the agent's license for a period of six months.

8543The penalty for a violation of Subsection 626.611(7), Florida

8552Statutes (2003), is a six - month license suspension. The penalty

8563for a violation of Subsection 626.611(9), Florida Statute s

8572(2003), is a nine - month license suspension. The penalty for a

8584violation of Subsection 626.611(13), Florida Statutes (2003), is

8592a six - month license suspension.

859812 9 . Florida Administrative Code Rule 69B - 231.040(1)(a)

8608provides that the penalty for each co unt in an administrative

8619complaint is to be calculated based on the violation carrying

8629the highest penalty. In this case, the violation of

8638Subsection 626.611(9), Florida Statutes (2003), carries the

8645highest penalty, suspension of the license for nine mont hs.

86551 30 . Florida Administrative Code Rule 69B - 231.040(2)

8665provides that the penalties for each count are to be added

8676together to arrive at the total penalty to be assessed. In this

8688case, the Department has proven that Mr. Alford violated

8697Subsection 616.61 1(9), Florida Statutes (2003), with respect to

8706nine counts in the Complaint. Consequently, the total period of

8716suspension under the rule guidelines would be 81 months.

872513 1 . Section 626.641, Florida Statutes (2003), however,

8734prohibits the Department from suspending a license for more than

8744two years. Three instances of a fraudulent or dishonest

8753practice would warrant a total suspension longer than the

8762two - year limitation. Mr. Alford engaged in nine separate

8772fraudulent and dishonest acts. Therefore, the appropriate

8779penalty for Mr. Alford, one that is within the permissible range

8790of penalties under the law, is revocation of his license. See

8801Fla. Real Estate Comm. v . Webb , 367 So. 2d 201 (Fla. 1978).

881413 2 . Mr. Alford's nine separate acts of misrepresentati on

8825constitute deceptive acts or practices as defined in Subsection

8834626.9541(1)(a)1., Florida Statutes (2003):

8838(1) UNFAIR METHODS OF COMPETITION AND

8844UNFAIR OR DECEPTIVE ACTS. -- The following are

8852defined as unfair methods of competition and

8859unfair or decepti ve acts or practices:

8866(a) Misrepresentation and false advertising

8871of insurance policies. -- Knowingly making,

8877issuing, circulating, or causing to be made,

8884issued, or circulated, any estimate,

8889illustration, circular, statement, sales

8893presentation, omission, or comparison which:

88981. Misrepresents the benefits, advantages,

8903conditions, or terms of any insurance

8909policy.

891013 3 . Section 626.9521, Florida Statutes (2003), provides

8919that any person who engages in a deceptive act or practice shall

8931be subject to a f ine not greater than $20,000 for each willful

8945violation, up to an aggregate amount of $100,000 for all willful

8957violations arising out of the same action.

896413 4 . A fine of $10,000 for each of the nine

8977misrepresentations made by Mr. Alford is fair and reasona ble

8987under the circumstances, for a total fine of $90,000.

8997RECOMMENDATION

8998Based on the foregoing Findings of Fact and Conclusions of

9008Law, it is

9011RECOMMENDED that the Department of Financial Services enter

9019a final order that:

90231. finds Clinton Mitchell Alf ord violated Subsections

9031624.11(1); 626.611(5), (7), (9), and (13) ; 626.621(2), (6), and

9040(9); and 626.9541(1)(a)1. , Florida Statutes (2003), and

90472. revokes Mr. Alford's license, and

90533. imposes a fine against Mr. Alford of $90,000.

9063DONE AND ENTERED this 1 4 th day of September, 2005, in

9075Tallahassee, Leon County, Florida.

9079S

9080BRAM D. E. CANTER

9084Administrative Law Judge

9087Division of Administrative Hearings

9091The DeSoto Building

90941230 Apalachee Parkway

9097Tallahassee, Florida 32399 - 306 0

9103(850) 488 - 9675 SUNCOM 278 - 9675

9111Fax Filing (850) 921 - 6847

9117www.doah.state.fl.us

9118Filed with the Clerk of the

9124Division of Administrative Hearings

9128this 1 4 th day of September, 2005.

9136COPIES FURNISHED :

9139Greg S. Marr, Esquire

9143Department of Financial Service s

9148200 East Gaines Street

9152Tallahassee, Florida 32399 - 0333

9157Calvin J. Domenico, Jr., Esquire

9162William R. Klein, Esquire

9166William R. Klein, P.A.

91701900 Main Street, Suite 310

9175Sarasota, Florida 34236

9178Honorable Tom Gallagher

9181Chief Financial Officer

9184Department of Financial Services

9188The Capitol, Plaza Level 11

9193Tallahassee, Florida 32399 - 0300

9198Carlos G. Muñiz, General Counsel

9203Department of Financial Services

9207The Capitol, Plaza Level 11

9212Tallahassee, Florida 32399 - 0307

9217NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

9223All par ties have the right to submit written exceptions within

923415 days from the date of this Recommended Order. Any exceptions

9245to this Recommended Order should be filed with the agency that

9256will issue the Final Order in this case.

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PDF
Date
Proceedings
PDF:
Date: 10/17/2005
Proceedings: (Agency) Final Order filed.
PDF:
Date: 10/13/2005
Proceedings: Agency Final Order
PDF:
Date: 09/14/2005
Proceedings: Recommended Order
PDF:
Date: 09/14/2005
Proceedings: Recommended Order (hearing held July 20 and 21, 2005). CASE CLOSED.
PDF:
Date: 09/14/2005
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 09/06/2005
Proceedings: Petitioner`s Proposed Recommended Order filed.
PDF:
Date: 09/06/2005
Proceedings: (Respondent`s) Findings of Fact and Conclusions of Law filed.
Date: 08/26/2005
Proceedings: Exhibits filed. (exhibits not available for viewing)
PDF:
Date: 08/24/2005
Proceedings: Deposition of Peter Dempsey filed along with a condenced page version of the Deposition.
Date: 08/24/2005
Proceedings: Transcript filed.
Date: 08/10/2005
Proceedings: Transcript (vol I-II) filed.
PDF:
Date: 08/10/2005
Proceedings: Petitioner`s Notice of Providing Final Hearing Transcript to Administrative Law Judge filed.
PDF:
Date: 07/27/2005
Proceedings: Notice of Taking Deposition filed.
Date: 07/20/2005
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 07/15/2005
Proceedings: Respondent`s Pre-hearing Statement filed.
PDF:
Date: 07/15/2005
Proceedings: Order Denying Continuance.
PDF:
Date: 07/14/2005
Proceedings: Petitioner`s Second Response to Respondent`s [First] Request for Production filed.
PDF:
Date: 07/14/2005
Proceedings: Petitioner`s Response to Respondent`s Request for Continuance filed.
PDF:
Date: 07/14/2005
Proceedings: Respondent`s Amended Move for a Continuance filed.
PDF:
Date: 07/14/2005
Proceedings: Order Denying Continuance.
PDF:
Date: 07/14/2005
Proceedings: Respondent Moves for a Continuance filed.
PDF:
Date: 07/13/2005
Proceedings: Petitioner`s First Pre-hearing Statement Amendment filed.
PDF:
Date: 07/13/2005
Proceedings: Petitioner`s Second Pre-hearing Statement Amendment filed.
PDF:
Date: 07/08/2005
Proceedings: Notice of Transfer.
PDF:
Date: 06/30/2005
Proceedings: Petitioner`s Pre-hearing Statement filed.
PDF:
Date: 06/24/2005
Proceedings: Notice of Taking Deposition filed.
PDF:
Date: 06/16/2005
Proceedings: Undeliverable envelope returned from the Post Office.
PDF:
Date: 06/16/2005
Proceedings: Respondent`s Second Request for Production filed.
PDF:
Date: 06/15/2005
Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for July 20 and 21, 2005; 9:00 a.m.; Orlando, FL).
PDF:
Date: 06/14/2005
Proceedings: Order on Motion to Compel.
PDF:
Date: 06/10/2005
Proceedings: Respondent`s Response to Petitioner`s Motion to Compel filed.
PDF:
Date: 06/09/2005
Proceedings: Notice of Taking Deposition filed.
PDF:
Date: 06/08/2005
Proceedings: Petitioner`s Response to Respondent`s Request for Production filed.
PDF:
Date: 06/01/2005
Proceedings: Petitioner`s Motion to Compel Respondent`s Compliance with Discovery Requests and Request for Hearing filed.
PDF:
Date: 05/25/2005
Proceedings: Undeliverable envelope returned from the Post Office.
PDF:
Date: 05/17/2005
Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for July 6 and 7, 2005; 9:00 a.m.; Orlando, FL).
PDF:
Date: 05/17/2005
Proceedings: Order Granting Petitioner`s Motion to Amend Administrative Complaint.
PDF:
Date: 05/11/2005
Proceedings: Motion to Re-schedule Final Hearing filed.
PDF:
Date: 05/03/2005
Proceedings: Petitioner`s Notice of Issuance of Investigative Subpoenas filed.
PDF:
Date: 04/25/2005
Proceedings: Notice of Taking Deposition filed.
PDF:
Date: 04/22/2005
Proceedings: Amended Administrative Complaint filed.
PDF:
Date: 04/22/2005
Proceedings: Motion to Amend Adminsitrative Complaint filed.
PDF:
Date: 04/08/2005
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 04/08/2005
Proceedings: Notice of Hearing (hearing set for June 2 and 3, 2005; 9:00 a.m.; Orlando, FL).
PDF:
Date: 04/05/2005
Proceedings: Petitioner`s Request for Production filed.
PDF:
Date: 04/05/2005
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 03/29/2005
Proceedings: Initial Order.
PDF:
Date: 03/29/2005
Proceedings: Administrative Complaint filed.
PDF:
Date: 03/29/2005
Proceedings: Answer filed.
PDF:
Date: 03/29/2005
Proceedings: Election of Proceeding filed.
PDF:
Date: 03/29/2005
Proceedings: Agency referral filed.

Case Information

Judge:
BRAM D. E. CANTER
Date Filed:
03/29/2005
Date Assignment:
07/07/2005
Last Docket Entry:
10/17/2005
Location:
Orlando, Florida
District:
Middle
Agency:
ADOPTED IN TOTO
Suffix:
PL
 

Counsels

Related Florida Statute(s) (8):