06-003664 Mildred Spears vs. C. J. Gayfers And Company, D/B/A Dillards
 Status: Closed
Recommended Order on Thursday, February 8, 2007.


View Dockets  
Summary: Petitioner did not prove that Respondent discriminated against her based on her race and age.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8MILDRED SPEARS, )

11)

12Petitioner , )

14)

15vs. )

17) Case No. 06 - 3664

23C. J. GAYFERS AND COMPANY, )

29d/b/a DILLARDS , )

32)

33Respondent . )

36)

37RECOMMENDED ORDER

39A final hearing was conducted in this case on November 20,

502006, by video teleconference between Pensacola, Florida, and

58Tallahassee, Florida, before Suzanne F. Hood, Administrative Law

66Judge with the Division of Administrative Hearings.

73APPEARANCES

74For Petitioner: Christopher E. Varner, Esquire

80Christopher E. Varner, P.A.

846056 Doctor's Park Road

88Milton, Florida 32570

91For Respondent: Lori R. Benton, Esquire

97Ford & Harrison LLP

101300 Sou th Orange Avenue, Suite 1300

108Post Office Box 60

112Orlando, Florida 32802 - 0060

117STATEMENT OF THE ISSUE

121The issue is whether Respondent discriminated against

128Petitioner based on her race and/or age in violation of Section

139760.10, Florida Statutes(2005).

142PRELIMINARY STATEMENT

144On October 26, 2005, Petitioner Mildred Spears (Petitioner)

152filed an Employment Charge of Discrimination with the Florida

161Commission on Human Relations (FCHR). The charge alleged that

170Re spondent C. J. Gayfers and Company d/b/a Dillard’s

179(Respondent) had discriminated against her based on her race and

189age.

190On August 24, 2006, FCHR issued a Determination: No Cause.

200On September 19, 2006, Petitioner filed a Petition for Relief

210and Reques t for Administrative Hearing with FCHR. On

219September 25, 2006, FCHR referred the petition to the Division

229of Administrative Hearings.

232On October 6, 2006, the undersigned issued a Notice of

242Hearing by Video Teleconference. The notice scheduled the

250hear ing for November 20, 2006.

256During the hearing, the parties filed five pre - filed joint

267exhibits (JE4, JE8, JE12, JE14, and JE15) that were accepted as

278evidence.

279Petitioner testified on her own behalf and presented the

288testimony of three additional witn esses. Petitioner offered

296three exhibits (P1 - P3) that were accepted as evidence. Exhibit

307No. P1 is Exhibit No. 1 in Respondent’s pre - filed exhibits.

319Exhibit Nos. P2 - P3 are attached to the hearing transcript.

330Respondent presented the testimony of two witnesses.

337Respondent offered four pre - filed exhibits (R3, R21, R10, and

348R11) that were accepted as evidence.

354On November 29, 2006, Respondent filed an Unopposed Motion

363for Extension of Time to File Findings of Fact and Conclusions

374of Law. On November 30, 2006, the undersigned issued an Order

385Granting Extension of Time.

389The Transcript was filed on December 20, 2006. On

398January 2, 2007, Petitioner filed Proposed Findings of Fact and

408Proposed Recommended Order. On January 3, 2007, Respondent

416filed P roposed Findings of Fact and Conclusions of Law.

426FINDINGS OF FACT

4291. Petitioner is an African American female. She was over

439the age of 4 0 when Respondent hired her and when she resigned

452her position as Respondent’s sales associate.

4582. Respondent i s an employer as defined by the Florida

469Civil Rights Act of 1992, as amended, Sections 760.01 - 760.11 and

481509.092, Florida Statutes (2005)(FCRA).

4853. Dillard’s Inc. , purchased numerous department stores

492owned by C. J. Gayfer and Company in 1998. Responde nt, which is

505located in the Cordova Mall, Pensacola, Florida, is one of those

516stores.

5174. Respondent employs 200 to 250 sales associates.

525Approximately 48 percent of Respondent’s employees are over the

534age of 40. About 90 percent of Respondent’s employ ees are older

546than Petitioner. Additionally, 28 percent of Respondent’s

553employees are African American.

5575. Respondent hired Petitioner on May 11, 1999, as a sales

568associate in the Cordova Mall Store. Because Petitioner did not

578apply for a specific pos ition, Respondent assigned her to the

589men’s fragrance department/work center with a sta r ting rate of

600pay at $8.00 per hour. Respondent also provided Petitioner with

610health insurance benefits.

6136. Petitioner was an experienced retail salesperson when

621Res pondent hired her. However Petitioner had no experience or

631training in selling men’s fragrances.

6367. Throughout Petitioner’s employment with Respondent,

642Beth Winter was the store manager. Ms. Winter is responsible

652for the store’s profitability and merc handise. She also manages

662the area sales managers (ASM) of the various work centers.

6728. Ms. Winter reports directly to Linda Sholtis,

680Respondent’s District Manager. Ms. Sholtis is responsible for

68818 of Respondent’s stores.

6929. In December 2004, Resp ondent was in the process of

703preparing its payroll budgets for the following year.

711Respondent’s executive management made a business decision to

719reorganize some of its work centers. Specifically, Respondent

727decided to use its smaller work centers to trai n new sales

739associates, to keep the lower pay rates in the smaller work

750centers, and to move the sales associates in the smaller work

761centers, who were earning higher rates, to other work centers

771that could support their higher rates.

77710. High rates in a small work center means that

787Respondent has less hours to allocate to the department,

796resulting in less hours available for customer service.

804Respondent made a business decision to move the higher rates

814into the larger work centers that could support th ose rates.

82511. As a non - commissioned sales associate, Petitioner was

835subject to Respondent’s Sales - Per - Hour (SPH) program.

845Respondent applies the SPH program to all non - commissioned sales

856associates and to some commissioned sales associates working in

865ladies shoes. The SPH program is based on objective criteria

875described below.

87712. The SPH program has “standard goals” and “raise goals”

887that are based upon an employee’s hourly rate. The standard

897goal is the dollar volume of sales an employee is requ ired to

910average for each hour worked to support his/her pay. The raise

921goal represents the dollar volume of sales an employee should

931average per hour during a review period to justify a pay

942increase.

94313. To determine the goals, each work center is assi gned a

955“selling cost” (SC). Respondent’s executive management

961determines the SC for each work center in each store. The SC

973for a work center reflects the percentage of sales that

983Respondent determines should be the maximum amount budgeted for

992payroll exp ense for a particular work center.

100014. SC calculations are based on historical sales and

1009marketing data. The SC and the SPH goals for sales associates

1020vary among work centers based on sales history. For example, in

1031the Cordova Mall store, the men’s fr agrance work center has a SC

1044of 12 percent , meaning that Respondent does not want the payroll

1055budget in that department to exceed 12 percent of the dollars

1066earned from its sales.

107015. The men’s fragrances department is a very small work

1080center. It has a higher SC because it does not have as much

1093sales volume as the larger work centers.

110016. To derive an employee’s SPH goals, an employee’s

1109hourly wage is divided by the SC percentage for the employee’s

1120work center. Accordingly, as an employee’s hourly w age

1129increases, the employee’s SPH goal increases. Further, as the

1138work center’s SC percentage increases, an employee’s SPH goals

1147decrease.

114817. An employee’s age and race are not factored into the

1159sales goals derived under Respondent’s SPH program. The program

1168is a mathematical formula centered around an employee’s hourly

1177rate and the SC of the employee’s assigned work center.

118718. Before the above - referenced reorganization took place,

1196there were four sales associates assigned to men’s fragrances.

1205Pe titioner was the only Africa American. Lois Thomas and Cathy

1216Carlisle were Caucasian. Marie Aceval was Hispanic. All four

1225associates were over the age of 40 .

123319. In December 2004, Petitioner was one of Respondent’s

1242top sales associates. She was the be st sales person in men’s

1254fragrances and received the highest rate of pay. She was a very

1266aggressive salesperson.

126820. Over the course of Petitioner’s employment, her salary

1277increased substantially from $8.00 to $17.00 per hour as a

1287result of her ability to sell men’s fragrances and merchandise

1297outside of her work center in men’s clothing. Men’s fragrances

1307was a small work center that was not budgeted for a sales

1319associate to earn $17.00 per hour.

132521. As of December 2004, Petitioner had a pay rate of

1336$17.00 per hour and men’s fragrances had a 12 percent SC.

1347Therefore, Petitioner’s individualized SPH standard was $142.00.

1354On the other hand, a sales associate assigned to men’s clothing

1365would have a SC of 6 percent and an SPH of $283.00 if paid

1379$17.00 p er hour.

138322. When assigned to men’s fragrances, Petitioner’s

1390substantially increased her productivity by selling goods from

1398the men’s clothing work center. This significantly inflated

1406Petitioner’s performance because she received double - credit for

1415the sales outside of her assigned area.

142223. Petitioner had less volume to sell in men’s fragrances

1432(with a SC of 12 percent ) to meet her SPH, whereas, employees in

1446men’s clothing (with a 6 percent SC) had a larger volume of

1458merchandize to sell. When Petiti oner sold merchandize in men’s

1468clothing, she would still get the men’s fragrances 12 percent SC

1479credit. Petitioner sold more merchandize outside her area than

1488any other employee in men’s fragrances.

149424. Petitioner understood that her primary duty was t o

1504sell goods in men’s fragrances. However, about 25 percent of

1514Petitioner’s sales were from the men’s clothing work center.

152325. In December 2004, Respondent did not have a policy

1533prohibiting sales associates from selling goods from other work

1542center. Respondent did not write employees up for such sales.

1552Respondent understood that a certain amount of such sales were

1562necessary for customer convenience. However, Respondent

1568discouraged out - of - area sales.

157526. Respondent continued to give Petitioner ann ual raises

1584because there was no specific prohibition against her selling

1593merchandize from men’s clothing. Petitioner actively went out

1601of her work center to get customers, knowing such sales would

1612inflate her rate. On several occasions, Lisa Bell, the AS M for

1624cosmetics and the direct supervisor for men’s fragrances,

1632advised Petitioner and other associates about the need to limit

1642sales outside of men’s fragrances.

164727. Early in December 2004, Ms. Sholtis visited the

1656Cordova Mall store. Ms. Sholtis met M s. Winter and Ms. Bell in

1669Ms. Bell’s office.

167228. During the meeting, Ms. Sholtis explained that

1680employees in the smaller work centers, who are earning more than

1691their assigned work center’s support rate, would be moved to

1701better areas in the store that could support their pay rates.

1712Ms. Sholtis also explained that some of the smaller work centers

1723would be used as training areas. Specifically, men’s and

1732ladies’ fragrances, junior’s clothing, ladies’ accessories, and

1739children’s clothing would become trai ning grounds for new

1748associates. The company - wide plan for all stores included

1758moving associates to better areas in the store after a training

1769period.

177029. Ms. Sholtis reviewed a computer screen that identified

1779employees by last name and pay rate. The screen did not

1790disclose the employees’ race and age. Ms. Sholtis, without any

1800knowledge of Petitioner’s race and age, selected her as the

1810first employee to be reassigned from men’s fragrances.

1818Ms. Sholtis selected Petitioner solely because her pay rate w as

1829the highest at $17.00 per hour.

183530. The men’s fragrances work center could support a rate

1845of $10.00 or $11.00 per hour. All of the employees in men’s

1857fragrances earned more than that amount. Therefore, all four

1866sales associates had to transfer out to another area.

1875Respondent transferred them in rank order from highest to least

1885paid. The same reorganization involving Caucasian employees

1892took place in the children’s work center and the ladies’

1902accessories area.

190431. When Ms. Bell questioned the ti ming of the transfers,

1915Ms. Sholtis explained that the reorganization was a corporate -

1925wide decision. Respondent was transferring associates in

1932ladies’ and men’s fragrances in other stores. The transfers

1941were affecting associates with up to 15 years of exp erience. In

1953some cases, all of the employees in a work center would be

1965transferred.

196632. Ms. Sholtis informed Ms. Bell that transfers should

1975not be delayed until after the holidays. According to

1984Ms. Sholtis, Petitioner’s immediate transfer would give h er

1993first choice of the best available positions in the store.

2003Moreover, Petitioner’s compensation would not be affected by

2011transferring before Christmas.

201433. At the time that Respondent made its decision to

2024reorganize, the company could have instituted a policy that

2033allowed Petitioner and other employees to remain in men’s

2042fragrances and limit the credit they received for sales outside

2052their work center. However, Respondent decided instead to

2060transfer its most experienced associates to larger areas whe re

2070they could maintain their high rates of pay.

207834. In any event, Petitioner would have considered it a

2088demotion to have her pay reduced to $8.00 per hour , even if she

2101had been allowed to stay in men’s fragrances. By the time of

2113the hearing, Respondent had adopted a policy that limits the

2123credit employees receive on sales outside their work center.

213235. In December 2004, Ms. Winter met with Petitioner to

2142explain the decision to move her out of men’s fragrances due to

2154her high rate of pay. Ms. Winter explained that the best areas

2166in the store to support her pay rate would be the shoe

2178department and cosmetics.

218136. Over a period of about two weeks, Ms. Winter provided

2192Petitioner with several options for reassignment. Ms. Winter

2200explained the benefits of each area, but specifically and

2209repeatedly recommended ladies’ shoes and cosmetics, especially

2216the Estee Lauder makeup counter. Respondent had associates

2224making the highest rates of pay in those areas.

223337. At the time of the hearing, Respondent had four people

2244in ladies’ shoes making $17.00 per hour or higher. One employee

2255made $21.53 per hour.

225938. An employee in ladies’ shoes does not need years of

2270experience to develop a client base in order to achieve a high

2282rate of pay. One employee in ladi es’ shoes was able to earn

2295$ 15.81 per hour after seven months. Respondent transferred this

2305employee from the junior department to shoes with no special

2315knowledge about shoes and no customers.

232139. Another example of not needing time in ladies’ shoes

2331to be successful involved an employee hired two weeks before

2341Petitioner resigned in September 2005. The employee achieved an

2350hourly pay of $18.46 after 15 months in ladies’ shoes.

236040. The record indicates that African American and other

2369minority employees earn rates of pay as high or higher than

2380$17.00 in ladies’ shoes. It is undisputed that some of the

2391minority employees earning these high rates are older than

2400Petitioner.

240141. Employees in the shoe department may earn a commission

2411in addition to their SPH pay rate. They have a support rate but

2424can earn higher raises if they support their rate. They can

2435also request to raise their rates. Therefore, all associates in

2445shoes may not have the same base rates, but they all earn 9.5

2458percent as commissions. The SC in shoes is also 9.5 percent .

2470The average SPH goal for employees in shoes i s $120.00.

2481Employees earn the commission on sales made after they reach

2491their SPH goal.

249442. Petitioner rejected the opportunity to transfer to

2502shoes. She did not want to perform the work required to sell

2514shoes.

251543. Petitioner was aware that one employee in her late 40s

2526or early 50s earned approximately $17.00 in cosmetics. Ms. Bell

2536wanted Petitioner to work in cosmetics because it would mean

2546that she stayed in Ms. B ell’s work center. Nevertheless,

2556Petitioner rejected the opportunity to work in cosmetics because

2565she did not want to put make - up on people.

257644. After refusing a job in cosmetics or shoes, and not

2587being permitted to transfer to a training work center,

2596Petitioner’s remaining choices were in men’s clothing or women’s

2605clothing. Petitioner elected to work in the ladies’

2613designer/bridge work center where Respondent sold women’s better

2621clothes. Petitioner believed that she had a chance to support

2631her pay ra te in that area.

263845. Ms. Winter advised Petitioner not to transfer to the

2648ladies’ designer area because it would be difficult for her to

2659support her rate. Petitioner did not take Ms. Winter’s advice.

266946. Ms. Winter informed Petitioner that her trans fer would

2679not result in an immediate reduction in pay rate to the minimum

2691rate paid to new hires. Rather, Petitioner would be paid her

2702$17.00 rate regardless of her sales performance for six months.

2712After that time, Petitioner’s rate, as well as the othe r

2723transferees’ rates, would be adjusted based upon sales

2731performance during the second three - month period and the new

2742work center’s SC.

274547. Respondent required every transferring employee to

2752sign a conditional transfer agreement setting forth the paymen t

2762terms. The only option besides signing the conditional transfer

2771agreement was to resign.

277548. In accordance with Respondent’s reorganization plan,

2782Respondent used men’s fragrances to train new associates. Some

2791of the new employees were younger than P etitioner. For example,

2802Ms. Bell hired Renee McCurley, a Caucasian female to fill

2812Petitioner’s position at $8.00 per hour. Ms. McCurley was 19 or

282320 years old. Ms. McCurley trained in men’s fragrances for four

2834or five months before transferring to ladie s’ fragrances.

2843Respondent subsequently fired Ms. McCurley because she was

2851unable to meet her hourly goals after her transfer.

286049. On or about December 21, 2004, Respondent transferred

2869Petitioner to ladies’ designer clothes. She was aware that the

2879wome n’s work center had a SC of 6 percent .

289050. Brenda Maldon was the ASM over women’s clothing.

2899Ms. Maldon became Petitioner’s direct supervisor. Ms. Maldon is

2908African American and older than Petitioner.

291451. Petitioner’s annual review period ended in J une 2005.

2924However, Respondent gave Petitioner a review in December 2004

2933pursuant to policy that requires a review when any employee

2943leaves his or her assigned area. The December 2004 monthly

2953report indicated that Petitioner had not satisfied her SPH

2962stan dard goal at that time.

296852. After several months, Petitioner was fourth in sales

2977among about 30 people in the entire women’s clothing work

2987center. She ranked number one in sales in the ladies’ designer

2998area.

299953. Petitioner’s successful performance i n the ladies’

3007designer area was not simply the result of the holiday season,

3018which ended in January 2005. Petitioner ranked number one in

3028her area, and number four in the entire work center, during the

3040time between December 2004 and February 2005. Januar y and

3050February usually are slow retail months.

305654. Respondent reviewed Petitioner performance again in

3063April 2005. As set forth in the conditional transfer agreement,

3073employees who have transferred to another area receive a three -

3084month review.

308655. D uring the second three - month period of her

3097reassignment, Petitioner’s sales decreased. She took long

3104weekends off from work, thereby missing the busiest sales time

3114of the week. She ranked number 18 in sales in the entire

3126women’s clothing work center. Ho wever, she still ranked number

3136one in sales in the ladies’ designer area.

314456. Petitioner’s sales performance during the second three

3152months after the transfer could not support her $17.00 pay rate.

3163Instead, her sales performance supported a pay rate of $7.95 per

3174hour.

317557. At that time, due to the impact of a hurricane, no one

3188in the ladies’ designer area supported their rates. Everyone

3197was off their sales goals.

320258. Although Petitioner ranked number one in sales in her

3212area, the decision that she was unable to support her $17.00 pay

3224rate was based on the mathematical formula set forth in the

3235conditional transfer agreement. Petitioner’s $7.95 pay rate was

3243derived by dividing her actual SPH of $136.00 by her SHP goal of

3256$291.00 and multiplying the product by her pay rate of $17.00.

326759. Petitioner’s $7.95 pay rate became effective July 31,

32762005. Of all the employees transferred out of men’s fragrances,

3286Petitioner received the largest pay reduction after six months

3295because she had the highest pay rate before the transfer.

330560. Respondent applied the same formula and calculations

3313to every employee who transferred out of a work center. For

3324example, Ms. Thomas, who continued to work for Respondent at the

3335time of the hearing, received a reduction in her pay rate after

3347transferring from men’s fragrances to another work center from

3356$13.45 to $8.60 per hour.

336161. There is no persuasive evidence that Respondent denied

3370Petitioner training in the ladies’ designer area. Additionally,

3378Petitioner never com plained to Respondent’s management that she

3387was experiencing a hostile work environment because of her race

3397and/or age.

339962. Petitioner requested and received a leave of absence

3408on August 8, 2005. She resigned on September 1, 2005.

341863. Petitioner adv ised Respondent’s staff that she was

3427resigning due to the stress and anxiety related to her

3437“demotion” and her resulting financial problems. Petitioner

3444implied that she had another job that she did not want to

3456discuss. During the hearing, Petitioner test ified that she

3465resigned because she “could no longer afford to drive 90 miles

3476per day.”

347864. After leaving her job with Respondent, Petitioner

3486received about $6,000.00 in unemployment compensation. Six

3494months after her resignation, Petitioner began workin g for

3503another employer, earning $9.00 per hour without any medical or

3513other benefits. Two months later, Petitioner quit her job

3522again; she was unemployed for approximately three months without

3531unemployment compensation. In August 2006, Petitioner accepte d

3539employment with Wal - Mart.

3544CONCLUSIONS OF LAW

354765. The Division of Administrative Hearings has

3554jurisdiction over the parties and the subject matter of this

3564case pursuant to Section s 120.569, 120.57(1), and 760.11,

3573Florida Statutes (2006).

357666. The F CRA makes it unlawful for an employer to make an

3589employment decision that is motivated by an employee’s race or

3599age. See § 760.10, Fla. Stat. (2005).

360667. The FCRA is patterned after Title VII, the Age

3616Discrimination in Employment Act (ADEA), and the fed eral case

3626law interpreting Title VII and ADEA. Therefore, federal case

3635law interpreting Title VII and the ADEA is applicable to cases

3646arising under the FCRA. See Green v. Burger King Corp. , 728 So.

36582d 369, 370 - 371 (Fla. 3 r d DCA 1999).

366968. This case pr esents no direct evidence of intentional

3679discrimination under the FCRA. Ms. Sholtis had no knowledge of

3689Petitioner’s race or age when she selected Petitioner for

3698reassignment. If a decision maker has no actual knowledge

3707regarding an employee’s protected status, there can be no

3716adverse employment action based on that status. See Silvera v.

3726Orange County Sch. Bd. , 244 F.3d 1253, 1262 (11 th Cir. 2001).

373869. In the absence of direct evidence of intentional

3747discrimination, an employee in a discrimination ca se has the

3757initial burden of proving a prima facie case of discrimination.

3767See McDonnell Douglas Corp. v. Green , 411 U.S. 792, 93 S. Ct.

37791817, 36 L. ED. 2d 668 (1973). If the employee proves a prima

3792facie case, the burden shifts to the employer to proffe r a

3804legitimate non - discriminatory reason for the action it took.

3814See Texas Department of Community Aff a irs v. Burdine , 450 U.S.

3826248, 101 S. Ct. 1089, 67 L. ED. 2d 207 (1981). The employer’s

3839burden is one of production, not persuasion, as it always

3849remain s the employee’s burden to persuade the fact - finder that

3861the proffered reason is a pretext and that the employer is

3872guilty of intentional discrimination. See Burdine , 450 U.S. at

3881252 - 256.

388470. In order to prove a prima facie case of age

3895discrimination, Petitioner must show the following: (a) she is

3904a member of a protected group; (b) she was qualified for the

3916job; (c) she was subjected to an adverse employment action; and

3927(d) Respondent treated similarly situated employees of a

3935different age more favorab ly. See Turlington v. Atlanta Gas

3945Light Company , 135 F.3d 1428, 1432 (11 th Cir. 1998).

395571. To prove a prima facie case of race discrimination,

3965Petitioner must show the following: (a) she is a member of a

3977protected group; (b) she was qualified for the job; (c) she was

3989subjected to an adverse employment action; and (d) Respondent

3998treated similarly situated employees outside the protected group

4006more favorably.

400872. Petitioner has not met her initial burden as to age or

4020race discrimination for two reason s. First, Petitioner did not

4030suffer an adverse employment action when she transferred from

4039men’s fragrances to ladies’ designer at the same rate of pay for

4051six months.

405373. Based on an objective corporation - wide business

4062decision, Respondent required al l experienced employees to

4070transfer out of training areas into work centers that would

4080support their higher rates of pay. Petitioner elected to

4089transfer to the ladies’ designer area with the understanding

4098that she would be subject to an objective mathemat ical formula

4109to determine her rate of pay at the end of the six - month period.

4124Petitioner’s pay rate was reduced due to her poor sales

4134performance during the second three - month period and not because

4145she was demoted.

414874. Second, Petitioner did not show that similarly

4156situated employees of a different age or race were treated more

4167favorably. To the contrary, Respondent transferred Petitioner,

4174several Caucasians, and one Hispanic associate in the Cordova

4183store based on the same objective business decision . Further,

4193undisputed evidence shows that Respondent paid Petitioner and

4201all other transferred employees based on their sales performance

4210at the end of the second three - month period after reassignment.

4222Respondent’s employee compensation policy does not t ake an

4231employee’s age or race into account.

423775. To the extent that Petitioner proved a prima facie

4247case of age or race discrimination, Respondent had a legitimate

4257non - discriminatory reason for reassigning Petitioner to a larger

4267work center and subsequen tly reducing her pay rate based on

4278decreased sales. The purpose of the policy was to establish

4288training areas for new employees in small work centers and to

4299move the more experienced and higher paid associates to larger

4309work centers that could support a h igher rate of pay. The

4321policy was race and age neutral on its face and as applied in

4334this case.

433676. Respondent’s objective business decisions and

4342compensation policy was not a pretext for discrimination.

4350Petitioner did not meet her ultimate burden of s howing that

4361Respondent intentionally discriminated against her based on her

4369age or race.

437277. Petitioner alleges that Respondent constructively

4378discharged her when it reassigned her and reduced her pay rate

4389after six months. To meet her burden on this issue, Petitioner

4400must prove that Respondent deliberately made the terms or

4409conditions of her employment so intolerable that a reasonable

4418person in her position would have been compelled to resign. See

4429Rowell v. BellSouth Corp. , 433 F.3d 794,806 - 807 (11 th Cir.

44422005).

444378. Petitioner claims she resigned due to emotional and

4452financial stress. However, Respondent is not responsible for

4460Petitioner’s emotional reaction to the lower pay rate.

4468Employees are not guaranteed stress - free working environments.

4477Di scrimination laws “ ' cannot be transformed into a palliative

4488for every workplace grievance, real or imagined, by the simple

4498expedient of quiting. ' ” See Gray v. York Newspapers, Inc. , 957

4510F.2d 1070, 1083 (3 r d Cir. 1992) , quoting Bristow v. Daily Press,

4523Inc. , 770 F.2d 1251, 1255 (4 th Cir. 1985) .

453379. Petitioner chose to transfer to the ladies’ designer

4542area where her performance resulted in insufficient sales and a

4552reduction in pay rate. Being paid an hourly rate based upon

4563sales performance is not a condi tion that Respondent imposed

4573only on Petitioner. “ ' [N]o individual employee or employee

4583group may claim constructive discharge where all employees are

4592subject to the same working conditions. ' ” See Rowell , 433 F.3d

4604at 804 , quoting Bodnar v. Synpol, Inc. , 843 F.2d 190, 192 (5th

4616Cir. 1988).

461880. Petitioner alleged but failed to present any evidence

4627showing she was subjected to a hostile work environment based on

4638her race or age. Petitioner did not show that her workplace was

4650“ ' permeated with discriminator y intimidation, ridicule, and/or

4659insult, ' that [was] ' sufficiently severe or pervasive to alter

4670the conditions of the [Petitioner’s] employment and create an

4679abusive working environment. ' ” See Harris v. Forklift Sys.,

4689Inc. , 510 U.S. 17, 21 (1993), quoting Meritor Sav. Bank, FSB v.

4701Vinson , 477 U.S. 57, 65, 67 (1986)(internal citations omitted).

471081. Respondent requested attorney’s fees and costs for the

4719first time in its Proposed Findings of Fact and Conclusions of

4730Law but failed to cite any authority for the award.

4740Accordingly, Respondent’s request is denied.

4745RECOMMENDATION

4746Based on the foregoing Findings of Fact and Conclusions of

4756Law, it is

4759RECOMMENDED:

4760That F lorida Commission on Human Relations enter a final

4770order dismissing the Petition for Relief.

4776DONE AND ENTERED this 8th day of February , 2007 , in

4786Tallahassee, Leon County, Florida.

4790S

4791SUZANNE F. HOOD

4794Administrative Law Judge

4797Division of Administrative Hearings

4801The DeSoto Building

48041230 Apalachee Parkway

4807Tal lahassee, Florida 32399 - 3060

4813(850) 488 - 9675 SUNCOM 278 - 9675

4821Fax Filing (850) 921 - 6847

4827www.doah.state.fl.us

4828Filed with the Clerk of the

4834Division of Administrative Hearings

4838this 8th day of February , 2007 .

4845COPIES FURNISHED :

4848Christopher E. Varner, Esqui re

4853Christopher E. Varner, P.A.

48576056 Doctor's Park Road

4861Milton, Florida 32570

4864Lori R. Benton, Esquire

4868Ford & Harrison LLP

4872300 South Orange Avenue, Suite 1300

4878Post Office Box 60

4882Orlando, Florida 32802 - 0060

4887Cecil Howard, General Counsel

4891Florida Commission on Human Relations

48962009 Apalachee Parkway, Suite 100

4901Tallahassee, Florida 32301

4904Denis Crawford, Agency Clerk

4908Florida Commission on Human Relations

49132009 Apalachee Parkway, Suite 100

4918Tallahassee, Florida 32301

4921NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

4927All parties have the right to submit written exceptions within

493715 days from the date of this Recommended Order. Any exceptions

4948to this Recommended Order should be filed with the agency that

4959will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 05/03/2007
Proceedings: Petitioner`s Exceptions to Recommended Order filed.
PDF:
Date: 05/03/2007
Proceedings: Final Order Dismissing Petition for Relief from an Unlawful Employment Practice and Denying Respondent`s Request for Attorney`s Fees and Costs filed.
PDF:
Date: 05/01/2007
Proceedings: Agency Final Order
PDF:
Date: 02/08/2007
Proceedings: Recommended Order
PDF:
Date: 02/08/2007
Proceedings: Recommended Order (hearing held November 20, 2006). CASE CLOSED.
PDF:
Date: 02/08/2007
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 01/03/2007
Proceedings: Respondent Dillard`s, Inc.`s Notice of Filing Cases Cited in Support of Respondent Dilliard`s, Inc.`s Proposed Findings of Fact and Conclusions of Law filed.
PDF:
Date: 01/03/2007
Proceedings: Respondent Dillard`s, Inc.`s Proposed Findings of Fact and Conclusions of Law filed.
PDF:
Date: 01/02/2007
Proceedings: Petitioner`s Proposed Findings of Fact and Proposed Recommended Order filed.
PDF:
Date: 12/20/2006
Proceedings: Division of Administrative Hearings Video Teleconference Hearing filed.
PDF:
Date: 11/30/2006
Proceedings: Order Granting Extension of Time (Proposed Recommended Order to be filed by December 29, 2006, or 10 days after the transcript is filed, whichever is later).
PDF:
Date: 11/29/2006
Proceedings: Respondent Dillard's, Inc.'s Unopposed Motion for Extension of Time to File Findings of Fact and Conclusions of Law filed.
Date: 11/20/2006
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 11/16/2006
Proceedings: Letter to Judge Hood from L. Benton enclosing Proposed Hearing Exhibits filed (exhibits not available for viewing).
PDF:
Date: 11/15/2006
Proceedings: Request for Subpoenas filed.
PDF:
Date: 11/15/2006
Proceedings: Respondent Dillard`s, Inc.`s Notice of Scrivener`s Error in Joint Prehearing Stipulation filed.
PDF:
Date: 11/09/2006
Proceedings: Joint Prehearing Stipulation filed.
PDF:
Date: 10/10/2006
Proceedings: Notice of Taking Deposition of Mildred Spears filed.
PDF:
Date: 10/06/2006
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 10/06/2006
Proceedings: Notice of Hearing by Video Teleconference (hearing set for November 20, 2006; 10:00 a.m., Central Time; Pensacola and Tallahassee, FL).
PDF:
Date: 10/05/2006
Proceedings: Respondent C.J. Gayfer and Company d/b/a Dilliard`s First Set of Interrogatories to Petitioner filed.
PDF:
Date: 10/05/2006
Proceedings: Respondent C.J. Gayfer and Company d/b/a Dilliard`s First Request for Production to Petitioner filed.
PDF:
Date: 10/02/2006
Proceedings: Joint Notice of Compliance with Initial Administrative Order filed.
PDF:
Date: 09/25/2006
Proceedings: Initial Order.
PDF:
Date: 09/25/2006
Proceedings: Employment Complaint of Discrimination fled.
PDF:
Date: 09/25/2006
Proceedings: Notice of Determination: No Cause filed.
PDF:
Date: 09/25/2006
Proceedings: Determination: No Cause filed.
PDF:
Date: 09/25/2006
Proceedings: Petition for Relief and Request for Administrative Hearing filed.
PDF:
Date: 09/25/2006
Proceedings: Transmittal of Petition filed by the Agency.

Case Information

Judge:
SUZANNE F. HOOD
Date Filed:
09/25/2006
Date Assignment:
09/25/2006
Last Docket Entry:
05/03/2007
Location:
Pensacola, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

Related Florida Statute(s) (5):