06-003879 Loyda R. Michael vs. Delta Health Group
 Status: Closed
Recommended Order on Wednesday, November 28, 2007.


View Dockets  
Summary: Petitioner failed to prove that white or non-hispanic employees were treated disparately and better. Respondent showed that Petitioner was fired for a legitimate reason, her departure from the appropriate scope of CNA practice and Respondent`s policy.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8LOYDA R. MIC HAEL , )

13)

14Petitioner, )

16)

17vs. ) Case No. 0 6 - 3879

25)

26DELTA HEALTH GROUP , )

30)

31Respondent. )

33)

34RECOMMENDED ORDER

36In accordance w ith notice this matter came on for formal

47administrative proceeding and hearing before P. Michael Ruff,

55duly - designated Administrative Law Judge of the Division of

65Administrative Hearings . The hearing was conducted July 2 4 ,

752007, in Pensacola , Florida. T he appearances were as follows:

85APPEARANCES

86Petitioner: R. John Westberry, Esquire

911308 Dunmire Street, Suite B

96Pensacola, Florida 32504

99Respondent: Mark E. Levitt , Esquire

104Allen, Norton & Blue, P.A.

109324 South Hyde Park Avenue, Suite 101

116Tampa , Florida 33606

119STATEMENT OF THE ISSUE S

124The issues to be resolved in this proceeding concern

133whether the Respondent committed an unlawful employment practice

141by termination of the Petitioner for discriminatory reasons ,

149based upon he r national origin ( Panamanian/ Hispanic).

158PRELIMINARY STATEMENT

160This cause arose when a Charge of Discrimination was filed

170by the above - named Petitioner with the Florida Commission on

181Human Relations (Commission) in which she alleged that she had

191been disc riminated against by termination from employment, by

200Delta Health Group, Inc., the Respondent. The Petitioner , in

209essence , alleged that she was terminated from her position as a

220certified nursing assistant based upon her national origin and,

229incorporated within that charge, are allegations that other co -

239employees , similarly situated , who were not of her protected

248group ( Panamanian/Hispanic ) were given disparate and more

257favorable treatment for similar conduct. The Commission

264investigated the matter and ul timately issued a "No Cause

274Determination" on August 28, 2006. The Petitioner thereafter

282filed a timely Petition for Relief to contest the No Cause

293Determination and the matter was referred to the Division of

303Administrative Hearings and ultimately the und ersigned

310Administrative Law Judge.

313The cause came on for hearing as noticed on July 24, 2007,

325in Pensacola, Florida. The Petitioner presented one witness ,

333herself, and the Respondent presented four witnesses and nine

342exhibits. The Petitioner's E xhibits one through seven and nine

352were admitted into evidence and Respondent 's E xhibit eight was

363excluded as irrelevant . The Respondent moved for an award of

374attorney's fees and costs based upon Sections 120.595 and

38357.105, Florida Statutes (2006). That motion is treated in the

393conclusions of law, infra .

398Upon conclusion of the proceeding a transcript thereof was

407ordered and the parties elected to submit proposed recommended

416orders , requesting an extended period, 30 - days post - transcript,

427for their submission, which was granted . The Proposed

436Recommended Orders were timely filed and have been considered in

446the rendition of this Recommended Order.

452FINDINGS OF FACT

4551 . The Petitioner is a n Hispanic female of Panamanian

466origin . She began working for the Delta He alth Group, the

478Respondent, as a Certified Nursing Assistant (CNA) on or about

488May 5, 2000. She was gen erally described by her supervisors as

500being a good worker.

5042 . During times pertinent hereto , the Petitioner worked on

514an evening shift at the Respond ent's nursing care facility. One

525of the residen ts assigned to her care was L .M. , an elderly

538person. The Petitioner cared for Ms. M . for approximately one

549year.

5503 . The Respondent is an employer with more than 15

561employees. During times pertinent to thi s case it operated a

572nursing care facility located in the vicinity of Destin,

581Florida, at which the Petitioner was employed as a CNA. The

592Respondent , in its nursing facility operation , is closely

600regulated by the State of Florida, Agency for Health Care

610A dministration and , as to its licensed personnel (CN A 's, RN's,

622LPN's, etc.) are subject to licensure and practice standards and

632regulations of the Department of Health , Board of Nursing, etc.

642The operative regulations include, as to AHCA, requirements to

651r eport any incident involving harm or injury to a nursing home

663resident, as well as departures from nursing home operational

672regulation standards and nursing practice standards . There are

681extensive charting and record - keeping requirements with regard

690to a ll care and incidents involving residents.

6984 . On or about the evening of January 2, 2006, the

710Petitioner was caring for Ms. M . , when Ms. M . told her she

724wanted to wear some earring s that her grandson had given her.

736She asked the Petitioner to help her place the earrings in her

748ears. The Petitioner asked Ms. M. if her ears had been pierced

760and Ms. M. apparently told her that they had been. The

771Petitioner put the earrings in Ms. M. 's ears as requested. One

783went in easily, but the left earring felt some what tight. Ms.

795M. wore the earrings to dinner that night.

8035 . At bedtime , the Petitioner asked her if she wanted to

815remove the earrings , but Ms. M. wanted to keep them in. She did

828ask the Petitioner to remove the earring from her left ear and

840purported ly asked her to put a string through the hole. The

852Petitioner maintains that the pierced hole in Ms. M. 's left ear

864was not opened well enough , and was "clogged - up and dirty."

8766 . The Petitioner concedes that she put a string through

887Ms. M. 's left ear by tying it to the left earring and passing

901the string through the hole , through use of the earring , as

912Ms. M. purportedly requested. The evidence is conflicting

920somewhat on this . The Respondent's version of events , it

930purports to have glea n ed from Ms. M. , was to the effect that the

945Petitioner used a needle which she sterilized with a cigarette

955lighter before passing it through Ms. M. 's ear with the string.

967The Respondent relies on the out - of - court statement purportedly

979made by Ms. M. , the resident , to its investigating personnel

989concerning the facts surrounding the piercing (or not) of the

999ear in question , how the string was inserted , and for what

1010purpose. A hearsay objection was raised about testimony which

1019relied on this statement and the Respondent reli es on the

1030hearsay exception for elderly or disabled adults contained in

1039Section 90.803(24), Florida Statutes. 1/

10447 . Starla Lindaas, LPN, came on duty on January 3, 2006,

1056and noticed the string in Ms. M. 's left earlobe. Ms. Lindaas

1068stated that Ms. M. tol d her that the Petitioner had pierced her

1081ears. When she examined Ms. M. 's ears, however, she did not

1093notice any redness, irritation, discharge or other issues

1101indicating that any medi c al problem was occurring.

11108 . The Risk Manager, Connie Hamilton, knew of and

1120investigated the so - called ear piercing incident, but did not

1131report it to the Department of Children and Family Services , or

1142the Agency for Health Care Administration , because the

1150Petitioner caused no abuse , neglect , or harm to the resident,

1160nor d id she intend to do so.

11689 . The Petitioner was interviewed during the investigation

1177of the incident by the Respondent , on January 3, 2006. The

1188Petitioner related the version of events concerning the ear

1197issue as first described above. The resident , Ms . M. ,

1207purportedly described them to the Respondent's supervisory

1214personnel as involving the Petitioner "piercing" her ear or

1223ears , by the use of a needle for piercing of her earlobe ,

1235inserting the string , or both. CNA's are allowed to place

1245earring s in pi erced earlobes for residents , if the ears are

1257already pierced. They are not authorized , and it is beyond

1267their scope of practice , to carry - out ear piercing , however. In

1279any event, the Respondent elected to rely on the version of

1290events related by the res ident in her statement, which therefore

1301amounted , in the view of the Respondent , to the Petitioner

1311acting beyond the scope of her CNA practice. She was therefore

1322terminated from her employment on January 3, 2006.

133010 . The Petitioner's salary at the tim e of her termination

1342was $31,825.14 annually. During the year of her termination ,

1352after her termination , she earned from part - time employment

1362$5,513.28 and also received $6,999.00 in unemployment

1371compensation benefits.

137311 . T he Petitioner adduced testimo ny concerning a number

1384of instances of what she maintains were disparate treatment

1393occurrences , which she claims amount to national origin

1401discrimination against her status as a Panamanian. She, in

1410essence, claims that the comparator employees , who were a ll

1420white, or non - Hispanic, were treated disparately by being

1430treated more favorably in purportedly similar instances of

1438employee misconduct and discipline. This testimony applies to

1446both one element of her prima facie case of discrimination based

1457upon nat ional origin, regarding disparate treatment as compared

1466to other employees not of her protected classification, as well

1476as to an attempt to establish an ongoing pattern or

1486pervasiveness of discrimination against Hispanics , as it relates

1494to her attempt to e stablish discriminatory intent or motivation

1504underlying the employment action of which she complains. This

1513evidence relates to her ultimate burden of persuasion and her

1523burden to show that the employer's reasons were pretextual.

153212 . In this connection , in May 2004, the Petitioner was

1543reprimanded ("written - up") for cutting a resident's hair , some

1555three months after the event . She maintained that the nurse

1566supervising her asked her to cut the resident's hair. S he was

1578written - up for cutting the resident 's hair , because it is

1590against policy at the Respondent's facility and beyond the range

1600of practice for a C NA . A beautician is used for all haircutting

1614and similar cosmetic duties at the facility. The Petitioner

1623maintains that one Megan Teibo, a white fe male, also cut a

1635resident's hair. The Petitioner states that she reported

1643Ms. Teibo to her supervisors , and to the facility's management ,

1653but that Ms. Teibo was not disciplined.

166013 . The Petitioner also contends that it was common

1670practice for employees to be tardy arriving at work for their

1681shift because of the very heavy traffic between Ft. Walton and

1692Destin , the location of the Respondent's facility. She

1700testified that it was routine for employees to call ahead and

1711inform the supervisors that the y wo uld be late for work. The

1724Petitioner maintains that she had to do this a number of time s

1737and yet she was written - up for being tardy , while other

1749employees who are white were not so reprimanded. Additionally,

1758in February 2004 she was out sick for six days . She had a

1772doctor's excuse justifying her missing work for illness. When

1781she returned to work, however, she contends she was written - up

1793by the administrator and that four or five non - Hispanic

1804employees who where out sick for six or seven days were not

1816w ritten - up. Additionally, Sandy Port, a nurse , was out sick and

1829had a doctor's excuse and was not purportedly written - up.

184014 . The Respondent's witnesses maintain that all

1848employees , regardless of race or national origin, etc . , were

1858treated the same . I f they were tardy they were counseled or

1871written - up depending on the situation and the same was true if

1884they were absent from work . T hey were counsel ed or "written - up"

1899depending on the circumstances such as repetitiveness and

1907severity .

190915 . In this conne ction, the Petitioner only testified to

1920these matters based upon her own opinion and undocumented,

1929uncorroborated conversations she maintained she had with her co -

1939workers, thus purportedly learning that those others who were

1948absent or tardy were not reprim anded or disciplined for it. She

1960offered no evidence, as for instance, obtained through discovery

1969of the Respondent's employee records, that any non - Hispanic ,

1979non - Panamanian employees were treated differently for similar

1988conduct involving tardiness (magni tude or degree, etc) and were

1998treated more favorably. The same is true with regard to the

2009category of absences from work for sickness or other reasons.

2019Thus the record testimony in favor of the Petitioner is only the

2031Petitioner's ow n unsupported opinion concerning these matters.

2039The testimony adduced by the Respondent demonstrates that the

2048Petitioner could not have known directly of any circumstances or

2058details regarding the other employees ' disciplinary situation s

2067regarding their tardiness or absence re cords , because she had no

2078access to their records. Thus her testimony is only based o n

2090her own subjective opinion and , at most , out - of - court hearsay

2103declarations by non - present, non - appearing, declarants.

211216 . In July 2004 , according to the Petitioner, the

2122Respondent's facility needed CNA's to work the morning shift ,

2131which was shorthanded. The Petitioner asked her administrator

2139if she could move from the evening shift to the morning shift

2151and he told her that there were no openings at that time. She

2164c ontends that w hite , non - Hispanic employees were, however,

2175allowed to move to those positions , while she was not.

218517 . In June or July of 2005, Caroline Gatewood, a resident

2197of the Respondent's facility , suffered a fall. Nurse Toni

2206Acosta grabbed her or p icked her up without doing an assessment.

2218She started pushing the resident , apparently trying to get her

2228back to her room according to the Petitioner. The incident was

2239reported to the Director of Nursing , and Ms. Acosta was

2249suspended for several days dur ing an internal investigation

2258conducted by the Director of Nursing. The results of that were

2269reported to the Agency for Health Care Administration.

2277Ultimately, however, the nurse was determined to have not been

2287at fault , and was restored to duty and paid for the days she had

2301been suspended without pay. Thus no discipline was actually

2310imposed against her.

231318 . The Petitioner maintained that about one month after

2323that incident nurse Acost a was accused of verbally abusing the

2334same resident , but no action was taken against her. Ms. Acosta

2345is a w hite female. The Petitioner merely stated her opinion or

2357her subjective , hearsay - based knowledge regarding the situation ,

2366and had no corroborative evidence to show that Ms. Acosta was

2377actually determined to have be en guilty of any misconduct about

2388either the pushing incident or the alleged verbal abuse one

2398month later. Thus , it was not persuasively established that

2407Ms. Acosta was disparately and more favorably treated than the

2417Petitioner. In fact, it was not shown that the employees ,

2427Acosta and the Petitioner , were similarly situated , by

2435committ ing similar purported acts of misconduct , concerning

2443which they were allegedly disparat e ly disciplined , or no t

2454disciplined , for that matter.

245819 . In March 2005 , the Petiti oner was verbally accosted by

2470a cook at the facility by the name of Mark. He apparently

2482became angry and yelled at the Petitioner , using obscenities

2491directed at her. She reported the conduct to the Assistant

2501Director of Nursing , the Director of Nursing , and the

2510Administrator. She maintains that no action was taken against

2519the cook. Here again she is testifying of her own subjective

2530knowledge or belief . She did not establish that she was aware

2542of all facts concerning whether counseling or other discipli nary

2552action may have been taken against the cook . In any event, even

2565if no action was taken, it was not established that the

2576Respondent condone d such conduct or allowed it to recur , once

2587the Respondent knew of it. Such an isolated incident does not

2598const itute the condonation of discriminatory conduct by a co -

2609employee, on the part of a supervisor.

261620 . Finally, in October 2005 the Petitioner had to go to

2628Panama for several weeks for the funeral of her father and her

2640brother. When she returned to work s he maintains that she was

2652written - up for a tardy instance " for three minutes ," which

2663occurred approximately a month before that. She maintains that

2672employees "Todd , " "Shauna , " "Art," and "Deena" had come to work

2682late and were not written - up. Here again this is her

2694unsupported , subjective opinion without reference to any

2701documentation from the Respondent's employee records , for

2708instance. In fact, witness Nicole Coffield, for the Respondent ,

2717rebutted this testimony by establishing that these employees ,

2725in deed , were disciplined for their tardiness. Moreover, it was

2735not shown that their degree or repetitiveness of tardiness , or

2745the other circumstances surrounding it , were the same or similar

2755to the Petitioner's. It was thus not established that these

2765purpo rted comparator employees indeed were similarly situated to

2774the Petitioner in the circumstances of their conduct and any

2784discipline (or the degree thereof).

278921 . Additionally, the Petitioner recounted an instance in

2798which she was accused of stealing cas h donations, and was

2809suspended for several days. She was accused of taking a

"2819donation bucket" from a nurses station, and the money it

2829contained, for her personal use. The matter was investigated

2838and the Respondent concluded it by accepting the Petitione r's

2848explanation. She had taken the money, with her supervisor's

2857approval, to buy flowers or a gift for a co - worker, who was

2871absent and gravely ill. The Petitioner was exonerated by the

2881Respondent, restored to duty, and paid for the days she was

2892suspended . The suspension during the pendency of the

2901investigation was a routine practice according to the

2909Respondent's established, normal policy concerning disciplinary

2915procedures.

291622 . In summary, the Petitioner admitted putting the string

2926through the resident 's ear and that she did not ask her

2938supervisor for permission. The Respondent investigated the

2945report purportedly made by Ms. M. , the resident. The

2954investigation was conducted by the Director of Nursing, the Risk

2964Manager, and the Director of Human Resour ces. The Petitioner

2974was suspended pending the results of the investigation ,

2982according to the Respondent's regular stated policy.

298923 . In its investigation the Respondent determined to

2998accept the version of events attributed to the statement or

3008statement s of Ms. M. , the resident , as corroborated by the

3019testimony of Ms. Lindaas , the LPN. Whether or not the

3029resident's statement was true and whether or not it is

3039inadmissible hearsay, the Respondent established that it relied

3047upon that report in deciding the outcome of its investigation .

3058Since the Respondent relied on the statement after corroborating

3067it by Ms. Lindaas's reporting of the events, it established that

3078it had a reasonable basis at the time for believing that the

3090relevant events involving the Pet itioner occurred in that way.

310024 . The Respondent thus determined that the Petitioner had

3110departed from the proper practice and appropriate conduct of a

3120CNA and that this was a "category one offense " under the

3131Respondent's corporate polices and disciplina ry procedures. A

3139category one offense requires suspension pending an

3146investigation , and then either termination , or restoration of

3154employment , with payment for the suspended period of time,

3163depending on whether the allegations are determined true or not.

3173In this instance , based largely on Ms. M. 's statement ,

3183corroborated by the statements of other personnel , who had

3192observed or conversed with Ms. M. , the Respondent determined

3201that the Petitioner had not merely placed the earrings in the

3212resident's ear, bu t had actually pierced the resident's ear with

3223a needle. This was an inappropriate departure from the

3232standards of conduct and practice of a CNA , which the Respondent

3243established was a category one violation in its disciplinary

3252policy, for which she was t herefore terminated.

3260CONCLUSIONS OF LAW

326325 . The Division of Administrative Hearings has

3271jurisdiction of the subject matter of and the parties to this

3282proceeding. § § 120.569 and 120.57(1), Fla. Stat. (200 6 ).

329326 . Section 760.10(1)(a), Florida Statut es (2006) ,

3301provides that:

3303(1) It is an unlawful employment practice

3310for an employer:

3313(a) To discharge or fail or refuse to hire

3322any individual or otherwise to discriminate

3328against any individual with respect to

3334compensation, terms, conditions, or

3338privil eges or employment, because of such

3345individual's race, color, religion, sex,

3350national origin, age, handicap, or marital

3356status.

335727 . Chapter 760, Florida Statutes, the "Florida Civil

3366Rights Act , " is essentially a reflection of Title VII of the

3377Federal Civ il Rights Act of 1964. Florida courts have therefore

3388used the same analysis when considering claims under the Florida

3398Act as is used in decisions employed in resolving claims under

3409Federal Title VII. See Harper v. Blockbuster Entertainment

3417Corp. , 139 F.3 d 1385, 1387 (11th Cir. 1998); Castleberry v.

3428Chadbourne, Inc. , 810 So. 2d 1028 (Fla. 1st DCA 2002).

343828 . In order for the Petitioner to establish a prima facie

3450case of national origin discrimination under Title VII or

3459Chapter 760, Florida Statutes, she mu st prove that: 1) she is

3471a member of a protected class (Panamanian national origin;

3480Hispanic); 2) that she was qualified for her former position of

3491CN A ; 3) that she suffered an adverse employment action; and 4)

3503that she was either replaced by a person ou tside her protected

3515class or was treated less favorably tha n a similarly situated

3526individual outside her protected class (that is a person

3535similarly situated in terms of the conduct that person committed

3545when compared to the conduct and other circumstances of the

3555Petitioner's disciplinary situation). See St. Mary's Honor

3562Center v. Hicks , 509 U.S. 502, 526 (1993) .

357129 . The Petitioner is a member of a protected class by

3583virtue of her Panamanian national origin and Hispanic eth n ic

3594category. There is no quest ion also that she suffered an

3605adverse employment action because the Respondent terminated her

3613for the incident in question. She also demonstrated that, aside

3623from the incident at issue , that she was generally qualified and

3634performed adequately in the posi tion as CNA. Thus, the

3644establishment of her prima facie case , in essence , depends on

3654whether she demonstrated the fourth element referenced above ,

3662that she was either replaced by a person outside her protected

3673class after her termination , or that she was treated less

3683favorably , in a disciplinary sense , from individuals outside her

3692protected class who were similarly situated in terms of the

3702conduct they may have committed when compared to that for which

3713the Petitioner was disciplined.

371730 . In this regard, c oncerning the specific conduct

3727involved in the alleged ear - piercing incident, there was no

3738other comparator employee shown to have committed similar

3746conduct , involving a departure from practice standards, who was

3755disparately disciplined. There was no evid ence to show that the

3766Petitioner was replaced by a new employee from outside her

3776protected category.

377831 . In view of the reasons delineated in the above

3789findings of fact concerning the Petitioner's lack of knowledge

3798of sufficient of the circumstances and d etails of the other

3809employees ' instances of absence or tardiness , or concerning the

3819alleged hair cutting incident by another employee , and so forth,

3829it has not been shown that the other employees subjectively

3839referenced in the Petitioner's testimony , conce rning her opinion

3848that they receive d more favorable , disparate treatment , were in

3858fact similarly - situated comparat ive employees. Thus, in the

3868final analysis , the above - referenced fourth element of the

3878Petitioner's prima facie case has not been persuasivel y

3887established.

388832 . Even had a prima facie case been established, the

3899Respondent advanced a legitimate , non - discriminatory business

3907reason for the employment action taken. A rgument was made that

3918the statement by the resident, Ms. M. , was hearsay and

3928inadm issible and , as referenced in the above endnote , the

3938hearsay exception contained in Section 90.803(24), Florida

3945Statutes, does not apply to such attempted evidential use of Ms.

3956M. 's statement . The fact remains , however, that the Respondent

3967could still rel y , in the employment decision, upon that

3977statement and the observances and the reporting of Ms. M. 's

3988version of events by the co - employee or supervisor. It was

4000based on this type of reporting and statement during its

4010investigation that the Respondent arri ved at a good - faith belief

4022that the events had actually occurred as Ms. M. purportedly

4032re lated them ( involving actual ear piercing instead of mere

4043insertion of the earring and the string in "already pierced"

4053ears ) . Put another way , even though Ms. M. 's st atement and the

4068statements of certain witnesses relying on it and testifying at

4078hearing, might be hearsay, the statements still served at the

4088time of the termination decision as a reasonable basis for the

4099employer's decision concerning the investigation an d the

4107termination.

410833 . If the employer establishes a legitimate , non -

4118discriminatory reason for the adverse employment action (in

4126effect that it reasonably believed that the Petitioner departed

4135from the requirements of practice of a CNA by using a needle and

4148actually piercing the resident's ears ) then the burden shifts

4158back to the employee to show that the purported non -

4169discriminatory reason is not the real reason for the employment

4179action , but really was a pretext for discrimination. See Combs

4189v. Planta tion Patterns , 106 F.3d 1519, 1528 (11th Cir. 1997).

4200In the fac e of a legitimate , non - discriminatory reason for the

4213termination , the Petitioner must introduce probative evidence

4220showing that the asserted reason is merely a pretext for

4230discrimination. Br ooks v. County Commission , 446 F.3d 1160,

42391163 (11th Cir. 2006). In proving pretext "a plaintiff is not

4250allowed to recast an employer's proffered non - discriminatory

4259reasons or substitute her business judgment for that of the

4269employer. Provided that the p roffered reason is one that might

4280motivate a reasonable employer, an employee must meet the reason

4290head - on and rebut it, and the employee cannot succeed by simply

4303quarreling with the wisdom of that reason." Carter v. Diamond

4313Back Golf Club, Inc. , 2006 WL 229304, 6 (M.D. Fla. 2006)

4324(quoting Chapman v. Aansport , 229 F.3d 1012, 1037 (11th Cir.

43342000). The issue is not whether the employment decision was

4344prudent , or even fair , to the employee in question, but rather

4355whether an unlawful discriminatory animu s motivated the employer

4364in making the decision. See Damon v. Flemming Supermarkets of

4374Florida, Inc. , 196 F.3d 1354, 1361 (11th Cir. 1999).

438334 . Put another way , it does not matter whether the

4394Petitioner was actually innocent of the charges placed against

4403her by her employer in arriving at the termination decision.

4413The relevant inquiry rather is whether the Respondent reasonably

4422believed that she engaged in those acts which led to the adverse

4434employment action. " An employer who fires an employee under th e

4445mistaken but honest impression that the employee violated a work

4455rule is not liable for discriminatory conduct." Id. at 1363.

4465The employer need not prove the underlying facts , only that it

4476honestly and reasonably believed that the misconduct had been

4485e ngaged in by the Petitioner. Thus the resident's statement s

4496even if hearsay, are still such that the Respondent could rely

4507on in reaching its decision. Thus , the hearsay argument

4516concerning the resident's statement in this case is immaterial

4525in terms of arriving at a decision as to whether a legitimate ,

4537non - discriminatory reason has been established by the

4546Respondent , because the hearsay statement does not have to be

4556admitted for purposes of establishing the tru th of the

4566statement, but rather only that it was the primary motivating

4576factor for the employer's decision.

458135 . The Respondent demonstrated that it followed its

4590stated policies in good faith by conducting an investigation.

4599The Respondent's investigation showed that the resident reported

4607that the P etitioner pierced her ear. The investigation further

4617showed that , when the LPN on duty examined the resident , she had

4629a string through her ear. The Petitioner admitted that she put

4640the string through the resident's ear. The Petitioner asserted

4649that the resident asked her to put the earring in her ear. The

4662Petitioner did not ask permission from her supervisor before

4671placing the string in the resident's ear. Standing alone , that

4681omission is a violation of the Respondent's policy. Based upon

4691the statemen ts from staff, the examination of the resident, and

4702conversation with the Petitioner, the Respondent , in its

4710investigation , reasonably concluded that the Petitioner had

4717actually pierced the resident's ear. Moreover, the Respondent

4725reasonably concluded tha t the Petitioner violated corporate

4733policy and acted outside the scope of a CNA's practice. This

4744was the sole reason for the termination , and , as the Petitioner

4755offered no persuasive evidence regarding pretext , her claim of

4764discrimination must fail.

476736 . Although the instances cited in the Petitioner's

4776evidence : concerning being disciplined for tardiness and

4784absence , concerning the donation collection bucket for an ill

4793co - worker , the hair cutting incident , and the incident s

4804occurring with the cook and c oncerning Nurse Acosta, were part

4815of the Petitioner's attempt to establish an ongoing pattern of

4825discrimination against persons of her national origin, by a

4834pattern of disparate and more favorable treatment accorded to

4843people who were not Panamanian or His panic in the employer's

4854work force, the Petitioner did not establish that those

4863employees were truly similarly situated . S he did not adduce

4874probative evidence that they had committed the same or similar

4884conduct and yet were disciplined in a less severe wa y. See

4896Burke - Fowler v. Orange County, Florida , 447 F.3d 1319, 1323

4907(11th Cir. 2006). The Petitioner did not establish any

4916employees who were outside of her protected class who were

4926accused of the same category of offense , of the same severity,

4937and who di d not suffer a similar investigation and discipline.

494837 . T he Petitioner attempted to demonstrate that employees

4958outside of her protected class were treated differently than she

4968was with respect to the enforcement of the tardiness and

4978absenteeism polices. There was no persuasive evidence , however,

4986other than the Petitioner's opinion, that would show that those

4996employees , as to the tardiness or absenteeism they may have

5006committed , were similarly situated in terms of severity,

5014rep etition , etc., to the Petiti oner , in terms of whether or not

5027they were "written - up" at all or the severity of the discipline

5040that might have been imposed . The evidence is simply

5050insufficient to establish , based only upon the Petitioner's

5058subjective opinion, that they were indeed sim ilarly situated in

5068terms of their conduct to the Petitioner, nor even that their

5079discipline was actually disparate from that of the Petitioner's.

508838 . The Petitioner also testified regarding other

5096unrelated incidents. For example, she described a June 2 005

5106incident were she was suspended pending an investigation

5114regarding the donation collection bucket maintained at her place

5123of work. This was a collection being made to assist a seriously

5135ill co - employee. The Petitioner's testimony actually shows that

5145the Respondent adhered to its stated policy, the Petitioner was

5155indeed suspended pending an investigation, but then she was

5164retu r ned to work , with pay for the suspension days, following

5176the investigation because the investigation revealed that the

5184Petition er was correct . She had not stolen any money , but had

5197done what she and her supervisor had agreed to do about her

5209obtaining custody of the donation collection bucket in order to

5219buy flowers or a gift for the ill employee.

522839 . The Petitioner also descri bed in her testimony the

5239alleged incident involving the derogatory remarks allegedly made

5247by the cook concerning the Petitioner's national origin.

5255Significantly, the alleged remarks were not made by a member of

5266management of the Respondent. Moreover, the Petitioner

5273maintains that she reported this incident to the Director of

5283Nursing , but this could not be the case because the individual

5294named by the Petitioner was no longer employed by the Respondent

5305after 2004 and certainly not by March 2005. Moreover, as found

5316above , there was no showing that the Respondent or any of its

5328supervisory staff condoned or allowed any such derogatory or

5337offensive conduct by the cook or any other person employed by

5348the Respondent to recur .

535340 . Thus, the Petitioner did not es tablish that she was

5365treated less favorably than any similarly situated individuals

5373outside her protected class. S he fail ed to establish this last

5385element of her prima facie case for national original

5394discrimination, but she also failed to establish that there was

5404an ongoing pattern in terms of disparate discipline for similar

5414conduct , as probative of a hostile working environment for

5423persons particular ly herself, of her protected class and,

5432therefore, that the Respondent's reason advanced for the

5440discharg e was pretextual . Thus, the Petitioner has failed to

5451establish a prima facie case of national origin discrimination;

5460has not established that the actual employment action at issue,

5470was done for discriminatory reasons ; and has not established

5479national orig in discrimination , indirectly and circumstantially,

5486based upon any pattern of such discriminatory conduct being

5495allowed or condone d in the work place . Thus, her claim has not

5509been established.

551141 . The Respondent has moved for award of attorney's fees

5522and costs pursuant to Section s 57.105 and 120.595(1)(e)1 . ,

5532Florida Statutes (2006). The undersigned has considered the

5540motion, the charge and the Petition for Relief and the evidence

5551of record, as well as the candor and demeanor of the Petitioner

5563in advancin g this action. It is determined that the action was

5575not prosecuted for an improper purpose, to harass, to cause

5585delay or for frivolous purposes. It is not a part of multiple

5597action s filed against the Respondent. It has not been

5607demonstrated that the Pet itioner, or her counsel, filed and

5617prosecuted this action under other than a reasonable, good faith

5627belief that the material facts necessary to establish the claim

5637would be proven and that the claim would be supported by

5648application of extant law to those facts. It was not shown that

5660the Petitioner or her counsel knew or should have known, under

5671the circumstances, that such would not be the case. The motion

5682is denied.

5684RECOMMENDATION

5685Having considered the foregoing Findings of Fact,

5692Conclusions of Law, the evidence of record, the candor and

5702demeanor of the witness es , and the pleadings and arguments of

5713the part ies , it is, therefore ,

5719RECOMMENDED t hat a final order be entered by the Florida

5730Commission on Human Relations dismissing the Petition in its

5739entirety.

5740DONE AND ENTERED this 28th day of November , 200 7 , in

5751Tallahassee, Leon County, Florida.

5755S

5756P. MICHAEL RUFF

5759Administrative Law Judge

5762Division of Administrative Hearings

5766The DeSoto Building

57691230 Apalachee Parkway

5772Tallah assee, Florida 32399 - 3060

5778(850) 488 - 9675 SUNCOM 278 - 9675

5786Fax Filing (850) 921 - 6847

5792www.doah.state.fl.us

5793Filed with the Clerk of the

5799Division of Administrative Hearings

5803this 28th day of November , 200 7 .

5811ENDNOTES

58121/ It is determined that this hearsay exception does not apply

5823to any out - of - court statement of Ms. M. It was not demonstrated

5838that she was subjected to abuse or neglect and even the

5849Respondent's witnesses ' testimony establishes that no abuse or

5858neglect occurred or was reported. Further, the re was obviously

5868no aggravated assault or other violent act, etc. , on the

5878declar a nt , elderly person , Ms. M. Accordingly, for this reason

5889the hearsay exception does not apply. The further reason that

5899it does not apply is that it cannot be found that the c ontent ,

5913circumstances and time of the statement provide sufficient safe -

5923guards of reliability because there is conflicting evidence on

5932Ms. M. 's mental state at the time. She was generally apparently

5944well - oriented to time, place, and person, etc., but also was

5956established by the evidence to suffer to some degree with

5966dementia. Accordingly, the statement being hearsay, no

5973sufficient establishment of reliability has been made to justify

5982its admissibility. As w i ll be seen, however, the admission of

5994Ms. M. 's statement or statements into evidence and the truth and

6006reliability of what they purport to contain is largely

6015immaterial ; rather, the use of them as a predicate for the

6026investigation and ultimate determination made by the employer -

6035Respondent is what is ma terial to a decision on the claims made

6048pursuant to Section 760.10, Florida Statutes .

6055COPIES FURNISHED :

6058R. John Westberry, Esquire

60621308 Dunmire Street, Suite B

6067Pensacola, Florida 32504

6070Mark E. Levitt, Esquire

6074Allen, Norton & Blue, P.A.

6079324 South H yde Park Avenue, Suite 101

6087Tampa , Florida 33606

6090Cecil Howard, General Counsel

6094Florida Commission on Human Relations

60992009 Apalachee Parkway, Suite 100

6104Tallahassee, Florida 32301

6107Denise Crawford, Agency Clerk

6111Florida Commission on Human Relations

61162009 A palachee Parkway, Suite 100

6122Tallahassee, Florida 32301

6125NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

6131All parties have the right to submit written exceptions within

614115 days from the date of this Recommended Order. Any exceptions

6152to this Recommended Order shoul d be filed with the agency that

6164will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 02/28/2008
Proceedings: Petitioner`s Exceptions to Recommended Order filed.
PDF:
Date: 02/27/2008
Proceedings: Final Order Dismissing Petition for Relief from an Unlawful Employment Practice filed.
PDF:
Date: 02/26/2008
Proceedings: Agency Final Order
PDF:
Date: 11/28/2007
Proceedings: Recommended Order
PDF:
Date: 11/28/2007
Proceedings: Recommended Order (hearing held July 24, 2007). CASE CLOSED.
PDF:
Date: 11/28/2007
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 09/24/2007
Proceedings: Respondent`s Proposed Recommended Order filed.
PDF:
Date: 09/24/2007
Proceedings: Petitioner`s Proposed Recommended Order filed.
Date: 08/23/2007
Proceedings: Transcript filed.
PDF:
Date: 08/03/2007
Proceedings: Letter to Judge Ruff from M. Levitt enclosing Respondent`s exhibits 1, 9, and 10 (exhibits not available for viewing) filed.
PDF:
Date: 07/27/2007
Proceedings: Letter to Judge Ruff from R. Ferrer enclosing W-2`s and earning summary (documents not available for viewing) filed.
Date: 07/24/2007
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 05/11/2007
Proceedings: Agency`s court reporter confirmation letter filed with the Judge.
PDF:
Date: 05/08/2007
Proceedings: Notice of Hearing (hearing set for July 24, 2007; 9:30 a.m., Central Time; Pensacola, FL).
PDF:
Date: 05/08/2007
Proceedings: Letter to Judge Ruff from R. Westberry regarding acceptable dates for hearing filed.
PDF:
Date: 04/30/2007
Proceedings: Letter to Judge Ruff from R.J. Westberry regarding hearing date filed.
PDF:
Date: 04/17/2007
Proceedings: Order Granting Continuance (parties to advise status by April 24, 2007).
PDF:
Date: 04/05/2007
Proceedings: Unopposed Motion for Continuance filed.
PDF:
Date: 02/23/2007
Proceedings: Agency`s court reporter confirmation letter filed with the Judge.
PDF:
Date: 02/21/2007
Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for April 11, 2007; 10:00 a.m., Central Time; Fort Walton Beach, FL).
PDF:
Date: 02/09/2007
Proceedings: Joint Motion for Continuance filed.
PDF:
Date: 02/05/2007
Proceedings: Agency`s court reporter confirmation letter filed with the Judge.
PDF:
Date: 02/02/2007
Proceedings: Notice of Hearing (hearing set for February 28, 2007; 10:00 a.m., Central Time; Fort Walton Beach, FL).
PDF:
Date: 11/14/2006
Proceedings: Answer and Affirmative Defenses to Petition for Relief filed.
PDF:
Date: 11/01/2006
Proceedings: Letter to Judge Cleavinger from M. Levitt responding to the Initial Order filed.
PDF:
Date: 10/19/2006
Proceedings: Notice of Appearance (filed by M. Levitt).
PDF:
Date: 10/16/2006
Proceedings: Letter to Judge Cleavinger from T. Holland responding to the Initial Order filed.
PDF:
Date: 10/09/2006
Proceedings: Initial Order.
PDF:
Date: 10/09/2006
Proceedings: Charge of Discrimination filed.
PDF:
Date: 10/09/2006
Proceedings: Notice of Determination: No Cause filed.
PDF:
Date: 10/09/2006
Proceedings: Determination: No Cause filed.
PDF:
Date: 10/09/2006
Proceedings: Petition for Relief filed.
PDF:
Date: 10/09/2006
Proceedings: Transmittal of Petition filed by the Agency.

Case Information

Judge:
P. MICHAEL RUFF
Date Filed:
10/09/2006
Date Assignment:
04/04/2007
Last Docket Entry:
02/28/2008
Location:
Pensacola, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

Related Florida Statute(s) (6):