06-003879
Loyda R. Michael vs.
Delta Health Group
Status: Closed
Recommended Order on Wednesday, November 28, 2007.
Recommended Order on Wednesday, November 28, 2007.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8LOYDA R. MIC HAEL , )
13)
14Petitioner, )
16)
17vs. ) Case No. 0 6 - 3879
25)
26DELTA HEALTH GROUP , )
30)
31Respondent. )
33)
34RECOMMENDED ORDER
36In accordance w ith notice this matter came on for formal
47administrative proceeding and hearing before P. Michael Ruff,
55duly - designated Administrative Law Judge of the Division of
65Administrative Hearings . The hearing was conducted July 2 4 ,
752007, in Pensacola , Florida. T he appearances were as follows:
85APPEARANCES
86Petitioner: R. John Westberry, Esquire
911308 Dunmire Street, Suite B
96Pensacola, Florida 32504
99Respondent: Mark E. Levitt , Esquire
104Allen, Norton & Blue, P.A.
109324 South Hyde Park Avenue, Suite 101
116Tampa , Florida 33606
119STATEMENT OF THE ISSUE S
124The issues to be resolved in this proceeding concern
133whether the Respondent committed an unlawful employment practice
141by termination of the Petitioner for discriminatory reasons ,
149based upon he r national origin ( Panamanian/ Hispanic).
158PRELIMINARY STATEMENT
160This cause arose when a Charge of Discrimination was filed
170by the above - named Petitioner with the Florida Commission on
181Human Relations (Commission) in which she alleged that she had
191been disc riminated against by termination from employment, by
200Delta Health Group, Inc., the Respondent. The Petitioner , in
209essence , alleged that she was terminated from her position as a
220certified nursing assistant based upon her national origin and,
229incorporated within that charge, are allegations that other co -
239employees , similarly situated , who were not of her protected
248group ( Panamanian/Hispanic ) were given disparate and more
257favorable treatment for similar conduct. The Commission
264investigated the matter and ul timately issued a "No Cause
274Determination" on August 28, 2006. The Petitioner thereafter
282filed a timely Petition for Relief to contest the No Cause
293Determination and the matter was referred to the Division of
303Administrative Hearings and ultimately the und ersigned
310Administrative Law Judge.
313The cause came on for hearing as noticed on July 24, 2007,
325in Pensacola, Florida. The Petitioner presented one witness ,
333herself, and the Respondent presented four witnesses and nine
342exhibits. The Petitioner's E xhibits one through seven and nine
352were admitted into evidence and Respondent 's E xhibit eight was
363excluded as irrelevant . The Respondent moved for an award of
374attorney's fees and costs based upon Sections 120.595 and
38357.105, Florida Statutes (2006). That motion is treated in the
393conclusions of law, infra .
398Upon conclusion of the proceeding a transcript thereof was
407ordered and the parties elected to submit proposed recommended
416orders , requesting an extended period, 30 - days post - transcript,
427for their submission, which was granted . The Proposed
436Recommended Orders were timely filed and have been considered in
446the rendition of this Recommended Order.
452FINDINGS OF FACT
4551 . The Petitioner is a n Hispanic female of Panamanian
466origin . She began working for the Delta He alth Group, the
478Respondent, as a Certified Nursing Assistant (CNA) on or about
488May 5, 2000. She was gen erally described by her supervisors as
500being a good worker.
5042 . During times pertinent hereto , the Petitioner worked on
514an evening shift at the Respond ent's nursing care facility. One
525of the residen ts assigned to her care was L .M. , an elderly
538person. The Petitioner cared for Ms. M . for approximately one
549year.
5503 . The Respondent is an employer with more than 15
561employees. During times pertinent to thi s case it operated a
572nursing care facility located in the vicinity of Destin,
581Florida, at which the Petitioner was employed as a CNA. The
592Respondent , in its nursing facility operation , is closely
600regulated by the State of Florida, Agency for Health Care
610A dministration and , as to its licensed personnel (CN A 's, RN's,
622LPN's, etc.) are subject to licensure and practice standards and
632regulations of the Department of Health , Board of Nursing, etc.
642The operative regulations include, as to AHCA, requirements to
651r eport any incident involving harm or injury to a nursing home
663resident, as well as departures from nursing home operational
672regulation standards and nursing practice standards . There are
681extensive charting and record - keeping requirements with regard
690to a ll care and incidents involving residents.
6984 . On or about the evening of January 2, 2006, the
710Petitioner was caring for Ms. M . , when Ms. M . told her she
724wanted to wear some earring s that her grandson had given her.
736She asked the Petitioner to help her place the earrings in her
748ears. The Petitioner asked Ms. M. if her ears had been pierced
760and Ms. M. apparently told her that they had been. The
771Petitioner put the earrings in Ms. M. 's ears as requested. One
783went in easily, but the left earring felt some what tight. Ms.
795M. wore the earrings to dinner that night.
8035 . At bedtime , the Petitioner asked her if she wanted to
815remove the earrings , but Ms. M. wanted to keep them in. She did
828ask the Petitioner to remove the earring from her left ear and
840purported ly asked her to put a string through the hole. The
852Petitioner maintains that the pierced hole in Ms. M. 's left ear
864was not opened well enough , and was "clogged - up and dirty."
8766 . The Petitioner concedes that she put a string through
887Ms. M. 's left ear by tying it to the left earring and passing
901the string through the hole , through use of the earring , as
912Ms. M. purportedly requested. The evidence is conflicting
920somewhat on this . The Respondent's version of events , it
930purports to have glea n ed from Ms. M. , was to the effect that the
945Petitioner used a needle which she sterilized with a cigarette
955lighter before passing it through Ms. M. 's ear with the string.
967The Respondent relies on the out - of - court statement purportedly
979made by Ms. M. , the resident , to its investigating personnel
989concerning the facts surrounding the piercing (or not) of the
999ear in question , how the string was inserted , and for what
1010purpose. A hearsay objection was raised about testimony which
1019relied on this statement and the Respondent reli es on the
1030hearsay exception for elderly or disabled adults contained in
1039Section 90.803(24), Florida Statutes. 1/
10447 . Starla Lindaas, LPN, came on duty on January 3, 2006,
1056and noticed the string in Ms. M. 's left earlobe. Ms. Lindaas
1068stated that Ms. M. tol d her that the Petitioner had pierced her
1081ears. When she examined Ms. M. 's ears, however, she did not
1093notice any redness, irritation, discharge or other issues
1101indicating that any medi c al problem was occurring.
11108 . The Risk Manager, Connie Hamilton, knew of and
1120investigated the so - called ear piercing incident, but did not
1131report it to the Department of Children and Family Services , or
1142the Agency for Health Care Administration , because the
1150Petitioner caused no abuse , neglect , or harm to the resident,
1160nor d id she intend to do so.
11689 . The Petitioner was interviewed during the investigation
1177of the incident by the Respondent , on January 3, 2006. The
1188Petitioner related the version of events concerning the ear
1197issue as first described above. The resident , Ms . M. ,
1207purportedly described them to the Respondent's supervisory
1214personnel as involving the Petitioner "piercing" her ear or
1223ears , by the use of a needle for piercing of her earlobe ,
1235inserting the string , or both. CNA's are allowed to place
1245earring s in pi erced earlobes for residents , if the ears are
1257already pierced. They are not authorized , and it is beyond
1267their scope of practice , to carry - out ear piercing , however. In
1279any event, the Respondent elected to rely on the version of
1290events related by the res ident in her statement, which therefore
1301amounted , in the view of the Respondent , to the Petitioner
1311acting beyond the scope of her CNA practice. She was therefore
1322terminated from her employment on January 3, 2006.
133010 . The Petitioner's salary at the tim e of her termination
1342was $31,825.14 annually. During the year of her termination ,
1352after her termination , she earned from part - time employment
1362$5,513.28 and also received $6,999.00 in unemployment
1371compensation benefits.
137311 . T he Petitioner adduced testimo ny concerning a number
1384of instances of what she maintains were disparate treatment
1393occurrences , which she claims amount to national origin
1401discrimination against her status as a Panamanian. She, in
1410essence, claims that the comparator employees , who were a ll
1420white, or non - Hispanic, were treated disparately by being
1430treated more favorably in purportedly similar instances of
1438employee misconduct and discipline. This testimony applies to
1446both one element of her prima facie case of discrimination based
1457upon nat ional origin, regarding disparate treatment as compared
1466to other employees not of her protected classification, as well
1476as to an attempt to establish an ongoing pattern or
1486pervasiveness of discrimination against Hispanics , as it relates
1494to her attempt to e stablish discriminatory intent or motivation
1504underlying the employment action of which she complains. This
1513evidence relates to her ultimate burden of persuasion and her
1523burden to show that the employer's reasons were pretextual.
153212 . In this connection , in May 2004, the Petitioner was
1543reprimanded ("written - up") for cutting a resident's hair , some
1555three months after the event . She maintained that the nurse
1566supervising her asked her to cut the resident's hair. S he was
1578written - up for cutting the resident 's hair , because it is
1590against policy at the Respondent's facility and beyond the range
1600of practice for a C NA . A beautician is used for all haircutting
1614and similar cosmetic duties at the facility. The Petitioner
1623maintains that one Megan Teibo, a white fe male, also cut a
1635resident's hair. The Petitioner states that she reported
1643Ms. Teibo to her supervisors , and to the facility's management ,
1653but that Ms. Teibo was not disciplined.
166013 . The Petitioner also contends that it was common
1670practice for employees to be tardy arriving at work for their
1681shift because of the very heavy traffic between Ft. Walton and
1692Destin , the location of the Respondent's facility. She
1700testified that it was routine for employees to call ahead and
1711inform the supervisors that the y wo uld be late for work. The
1724Petitioner maintains that she had to do this a number of time s
1737and yet she was written - up for being tardy , while other
1749employees who are white were not so reprimanded. Additionally,
1758in February 2004 she was out sick for six days . She had a
1772doctor's excuse justifying her missing work for illness. When
1781she returned to work, however, she contends she was written - up
1793by the administrator and that four or five non - Hispanic
1804employees who where out sick for six or seven days were not
1816w ritten - up. Additionally, Sandy Port, a nurse , was out sick and
1829had a doctor's excuse and was not purportedly written - up.
184014 . The Respondent's witnesses maintain that all
1848employees , regardless of race or national origin, etc . , were
1858treated the same . I f they were tardy they were counseled or
1871written - up depending on the situation and the same was true if
1884they were absent from work . T hey were counsel ed or "written - up"
1899depending on the circumstances such as repetitiveness and
1907severity .
190915 . In this conne ction, the Petitioner only testified to
1920these matters based upon her own opinion and undocumented,
1929uncorroborated conversations she maintained she had with her co -
1939workers, thus purportedly learning that those others who were
1948absent or tardy were not reprim anded or disciplined for it. She
1960offered no evidence, as for instance, obtained through discovery
1969of the Respondent's employee records, that any non - Hispanic ,
1979non - Panamanian employees were treated differently for similar
1988conduct involving tardiness (magni tude or degree, etc) and were
1998treated more favorably. The same is true with regard to the
2009category of absences from work for sickness or other reasons.
2019Thus the record testimony in favor of the Petitioner is only the
2031Petitioner's ow n unsupported opinion concerning these matters.
2039The testimony adduced by the Respondent demonstrates that the
2048Petitioner could not have known directly of any circumstances or
2058details regarding the other employees ' disciplinary situation s
2067regarding their tardiness or absence re cords , because she had no
2078access to their records. Thus her testimony is only based o n
2090her own subjective opinion and , at most , out - of - court hearsay
2103declarations by non - present, non - appearing, declarants.
211216 . In July 2004 , according to the Petitioner, the
2122Respondent's facility needed CNA's to work the morning shift ,
2131which was shorthanded. The Petitioner asked her administrator
2139if she could move from the evening shift to the morning shift
2151and he told her that there were no openings at that time. She
2164c ontends that w hite , non - Hispanic employees were, however,
2175allowed to move to those positions , while she was not.
218517 . In June or July of 2005, Caroline Gatewood, a resident
2197of the Respondent's facility , suffered a fall. Nurse Toni
2206Acosta grabbed her or p icked her up without doing an assessment.
2218She started pushing the resident , apparently trying to get her
2228back to her room according to the Petitioner. The incident was
2239reported to the Director of Nursing , and Ms. Acosta was
2249suspended for several days dur ing an internal investigation
2258conducted by the Director of Nursing. The results of that were
2269reported to the Agency for Health Care Administration.
2277Ultimately, however, the nurse was determined to have not been
2287at fault , and was restored to duty and paid for the days she had
2301been suspended without pay. Thus no discipline was actually
2310imposed against her.
231318 . The Petitioner maintained that about one month after
2323that incident nurse Acost a was accused of verbally abusing the
2334same resident , but no action was taken against her. Ms. Acosta
2345is a w hite female. The Petitioner merely stated her opinion or
2357her subjective , hearsay - based knowledge regarding the situation ,
2366and had no corroborative evidence to show that Ms. Acosta was
2377actually determined to have be en guilty of any misconduct about
2388either the pushing incident or the alleged verbal abuse one
2398month later. Thus , it was not persuasively established that
2407Ms. Acosta was disparately and more favorably treated than the
2417Petitioner. In fact, it was not shown that the employees ,
2427Acosta and the Petitioner , were similarly situated , by
2435committ ing similar purported acts of misconduct , concerning
2443which they were allegedly disparat e ly disciplined , or no t
2454disciplined , for that matter.
245819 . In March 2005 , the Petiti oner was verbally accosted by
2470a cook at the facility by the name of Mark. He apparently
2482became angry and yelled at the Petitioner , using obscenities
2491directed at her. She reported the conduct to the Assistant
2501Director of Nursing , the Director of Nursing , and the
2510Administrator. She maintains that no action was taken against
2519the cook. Here again she is testifying of her own subjective
2530knowledge or belief . She did not establish that she was aware
2542of all facts concerning whether counseling or other discipli nary
2552action may have been taken against the cook . In any event, even
2565if no action was taken, it was not established that the
2576Respondent condone d such conduct or allowed it to recur , once
2587the Respondent knew of it. Such an isolated incident does not
2598const itute the condonation of discriminatory conduct by a co -
2609employee, on the part of a supervisor.
261620 . Finally, in October 2005 the Petitioner had to go to
2628Panama for several weeks for the funeral of her father and her
2640brother. When she returned to work s he maintains that she was
2652written - up for a tardy instance " for three minutes ," which
2663occurred approximately a month before that. She maintains that
2672employees "Todd , " "Shauna , " "Art," and "Deena" had come to work
2682late and were not written - up. Here again this is her
2694unsupported , subjective opinion without reference to any
2701documentation from the Respondent's employee records , for
2708instance. In fact, witness Nicole Coffield, for the Respondent ,
2717rebutted this testimony by establishing that these employees ,
2725in deed , were disciplined for their tardiness. Moreover, it was
2735not shown that their degree or repetitiveness of tardiness , or
2745the other circumstances surrounding it , were the same or similar
2755to the Petitioner's. It was thus not established that these
2765purpo rted comparator employees indeed were similarly situated to
2774the Petitioner in the circumstances of their conduct and any
2784discipline (or the degree thereof).
278921 . Additionally, the Petitioner recounted an instance in
2798which she was accused of stealing cas h donations, and was
2809suspended for several days. She was accused of taking a
"2819donation bucket" from a nurses station, and the money it
2829contained, for her personal use. The matter was investigated
2838and the Respondent concluded it by accepting the Petitione r's
2848explanation. She had taken the money, with her supervisor's
2857approval, to buy flowers or a gift for a co - worker, who was
2871absent and gravely ill. The Petitioner was exonerated by the
2881Respondent, restored to duty, and paid for the days she was
2892suspended . The suspension during the pendency of the
2901investigation was a routine practice according to the
2909Respondent's established, normal policy concerning disciplinary
2915procedures.
291622 . In summary, the Petitioner admitted putting the string
2926through the resident 's ear and that she did not ask her
2938supervisor for permission. The Respondent investigated the
2945report purportedly made by Ms. M. , the resident. The
2954investigation was conducted by the Director of Nursing, the Risk
2964Manager, and the Director of Human Resour ces. The Petitioner
2974was suspended pending the results of the investigation ,
2982according to the Respondent's regular stated policy.
298923 . In its investigation the Respondent determined to
2998accept the version of events attributed to the statement or
3008statement s of Ms. M. , the resident , as corroborated by the
3019testimony of Ms. Lindaas , the LPN. Whether or not the
3029resident's statement was true and whether or not it is
3039inadmissible hearsay, the Respondent established that it relied
3047upon that report in deciding the outcome of its investigation .
3058Since the Respondent relied on the statement after corroborating
3067it by Ms. Lindaas's reporting of the events, it established that
3078it had a reasonable basis at the time for believing that the
3090relevant events involving the Pet itioner occurred in that way.
310024 . The Respondent thus determined that the Petitioner had
3110departed from the proper practice and appropriate conduct of a
3120CNA and that this was a "category one offense " under the
3131Respondent's corporate polices and disciplina ry procedures. A
3139category one offense requires suspension pending an
3146investigation , and then either termination , or restoration of
3154employment , with payment for the suspended period of time,
3163depending on whether the allegations are determined true or not.
3173In this instance , based largely on Ms. M. 's statement ,
3183corroborated by the statements of other personnel , who had
3192observed or conversed with Ms. M. , the Respondent determined
3201that the Petitioner had not merely placed the earrings in the
3212resident's ear, bu t had actually pierced the resident's ear with
3223a needle. This was an inappropriate departure from the
3232standards of conduct and practice of a CNA , which the Respondent
3243established was a category one violation in its disciplinary
3252policy, for which she was t herefore terminated.
3260CONCLUSIONS OF LAW
326325 . The Division of Administrative Hearings has
3271jurisdiction of the subject matter of and the parties to this
3282proceeding. § § 120.569 and 120.57(1), Fla. Stat. (200 6 ).
329326 . Section 760.10(1)(a), Florida Statut es (2006) ,
3301provides that:
3303(1) It is an unlawful employment practice
3310for an employer:
3313(a) To discharge or fail or refuse to hire
3322any individual or otherwise to discriminate
3328against any individual with respect to
3334compensation, terms, conditions, or
3338privil eges or employment, because of such
3345individual's race, color, religion, sex,
3350national origin, age, handicap, or marital
3356status.
335727 . Chapter 760, Florida Statutes, the "Florida Civil
3366Rights Act , " is essentially a reflection of Title VII of the
3377Federal Civ il Rights Act of 1964. Florida courts have therefore
3388used the same analysis when considering claims under the Florida
3398Act as is used in decisions employed in resolving claims under
3409Federal Title VII. See Harper v. Blockbuster Entertainment
3417Corp. , 139 F.3 d 1385, 1387 (11th Cir. 1998); Castleberry v.
3428Chadbourne, Inc. , 810 So. 2d 1028 (Fla. 1st DCA 2002).
343828 . In order for the Petitioner to establish a prima facie
3450case of national origin discrimination under Title VII or
3459Chapter 760, Florida Statutes, she mu st prove that: 1) she is
3471a member of a protected class (Panamanian national origin;
3480Hispanic); 2) that she was qualified for her former position of
3491CN A ; 3) that she suffered an adverse employment action; and 4)
3503that she was either replaced by a person ou tside her protected
3515class or was treated less favorably tha n a similarly situated
3526individual outside her protected class (that is a person
3535similarly situated in terms of the conduct that person committed
3545when compared to the conduct and other circumstances of the
3555Petitioner's disciplinary situation). See St. Mary's Honor
3562Center v. Hicks , 509 U.S. 502, 526 (1993) .
357129 . The Petitioner is a member of a protected class by
3583virtue of her Panamanian national origin and Hispanic eth n ic
3594category. There is no quest ion also that she suffered an
3605adverse employment action because the Respondent terminated her
3613for the incident in question. She also demonstrated that, aside
3623from the incident at issue , that she was generally qualified and
3634performed adequately in the posi tion as CNA. Thus, the
3644establishment of her prima facie case , in essence , depends on
3654whether she demonstrated the fourth element referenced above ,
3662that she was either replaced by a person outside her protected
3673class after her termination , or that she was treated less
3683favorably , in a disciplinary sense , from individuals outside her
3692protected class who were similarly situated in terms of the
3702conduct they may have committed when compared to that for which
3713the Petitioner was disciplined.
371730 . In this regard, c oncerning the specific conduct
3727involved in the alleged ear - piercing incident, there was no
3738other comparator employee shown to have committed similar
3746conduct , involving a departure from practice standards, who was
3755disparately disciplined. There was no evid ence to show that the
3766Petitioner was replaced by a new employee from outside her
3776protected category.
377831 . In view of the reasons delineated in the above
3789findings of fact concerning the Petitioner's lack of knowledge
3798of sufficient of the circumstances and d etails of the other
3809employees ' instances of absence or tardiness , or concerning the
3819alleged hair cutting incident by another employee , and so forth,
3829it has not been shown that the other employees subjectively
3839referenced in the Petitioner's testimony , conce rning her opinion
3848that they receive d more favorable , disparate treatment , were in
3858fact similarly - situated comparat ive employees. Thus, in the
3868final analysis , the above - referenced fourth element of the
3878Petitioner's prima facie case has not been persuasivel y
3887established.
388832 . Even had a prima facie case been established, the
3899Respondent advanced a legitimate , non - discriminatory business
3907reason for the employment action taken. A rgument was made that
3918the statement by the resident, Ms. M. , was hearsay and
3928inadm issible and , as referenced in the above endnote , the
3938hearsay exception contained in Section 90.803(24), Florida
3945Statutes, does not apply to such attempted evidential use of Ms.
3956M. 's statement . The fact remains , however, that the Respondent
3967could still rel y , in the employment decision, upon that
3977statement and the observances and the reporting of Ms. M. 's
3988version of events by the co - employee or supervisor. It was
4000based on this type of reporting and statement during its
4010investigation that the Respondent arri ved at a good - faith belief
4022that the events had actually occurred as Ms. M. purportedly
4032re lated them ( involving actual ear piercing instead of mere
4043insertion of the earring and the string in "already pierced"
4053ears ) . Put another way , even though Ms. M. 's st atement and the
4068statements of certain witnesses relying on it and testifying at
4078hearing, might be hearsay, the statements still served at the
4088time of the termination decision as a reasonable basis for the
4099employer's decision concerning the investigation an d the
4107termination.
410833 . If the employer establishes a legitimate , non -
4118discriminatory reason for the adverse employment action (in
4126effect that it reasonably believed that the Petitioner departed
4135from the requirements of practice of a CNA by using a needle and
4148actually piercing the resident's ears ) then the burden shifts
4158back to the employee to show that the purported non -
4169discriminatory reason is not the real reason for the employment
4179action , but really was a pretext for discrimination. See Combs
4189v. Planta tion Patterns , 106 F.3d 1519, 1528 (11th Cir. 1997).
4200In the fac e of a legitimate , non - discriminatory reason for the
4213termination , the Petitioner must introduce probative evidence
4220showing that the asserted reason is merely a pretext for
4230discrimination. Br ooks v. County Commission , 446 F.3d 1160,
42391163 (11th Cir. 2006). In proving pretext "a plaintiff is not
4250allowed to recast an employer's proffered non - discriminatory
4259reasons or substitute her business judgment for that of the
4269employer. Provided that the p roffered reason is one that might
4280motivate a reasonable employer, an employee must meet the reason
4290head - on and rebut it, and the employee cannot succeed by simply
4303quarreling with the wisdom of that reason." Carter v. Diamond
4313Back Golf Club, Inc. , 2006 WL 229304, 6 (M.D. Fla. 2006)
4324(quoting Chapman v. Aansport , 229 F.3d 1012, 1037 (11th Cir.
43342000). The issue is not whether the employment decision was
4344prudent , or even fair , to the employee in question, but rather
4355whether an unlawful discriminatory animu s motivated the employer
4364in making the decision. See Damon v. Flemming Supermarkets of
4374Florida, Inc. , 196 F.3d 1354, 1361 (11th Cir. 1999).
438334 . Put another way , it does not matter whether the
4394Petitioner was actually innocent of the charges placed against
4403her by her employer in arriving at the termination decision.
4413The relevant inquiry rather is whether the Respondent reasonably
4422believed that she engaged in those acts which led to the adverse
4434employment action. " An employer who fires an employee under th e
4445mistaken but honest impression that the employee violated a work
4455rule is not liable for discriminatory conduct." Id. at 1363.
4465The employer need not prove the underlying facts , only that it
4476honestly and reasonably believed that the misconduct had been
4485e ngaged in by the Petitioner. Thus the resident's statement s
4496even if hearsay, are still such that the Respondent could rely
4507on in reaching its decision. Thus , the hearsay argument
4516concerning the resident's statement in this case is immaterial
4525in terms of arriving at a decision as to whether a legitimate ,
4537non - discriminatory reason has been established by the
4546Respondent , because the hearsay statement does not have to be
4556admitted for purposes of establishing the tru th of the
4566statement, but rather only that it was the primary motivating
4576factor for the employer's decision.
458135 . The Respondent demonstrated that it followed its
4590stated policies in good faith by conducting an investigation.
4599The Respondent's investigation showed that the resident reported
4607that the P etitioner pierced her ear. The investigation further
4617showed that , when the LPN on duty examined the resident , she had
4629a string through her ear. The Petitioner admitted that she put
4640the string through the resident's ear. The Petitioner asserted
4649that the resident asked her to put the earring in her ear. The
4662Petitioner did not ask permission from her supervisor before
4671placing the string in the resident's ear. Standing alone , that
4681omission is a violation of the Respondent's policy. Based upon
4691the statemen ts from staff, the examination of the resident, and
4702conversation with the Petitioner, the Respondent , in its
4710investigation , reasonably concluded that the Petitioner had
4717actually pierced the resident's ear. Moreover, the Respondent
4725reasonably concluded tha t the Petitioner violated corporate
4733policy and acted outside the scope of a CNA's practice. This
4744was the sole reason for the termination , and , as the Petitioner
4755offered no persuasive evidence regarding pretext , her claim of
4764discrimination must fail.
476736 . Although the instances cited in the Petitioner's
4776evidence : concerning being disciplined for tardiness and
4784absence , concerning the donation collection bucket for an ill
4793co - worker , the hair cutting incident , and the incident s
4804occurring with the cook and c oncerning Nurse Acosta, were part
4815of the Petitioner's attempt to establish an ongoing pattern of
4825discrimination against persons of her national origin, by a
4834pattern of disparate and more favorable treatment accorded to
4843people who were not Panamanian or His panic in the employer's
4854work force, the Petitioner did not establish that those
4863employees were truly similarly situated . S he did not adduce
4874probative evidence that they had committed the same or similar
4884conduct and yet were disciplined in a less severe wa y. See
4896Burke - Fowler v. Orange County, Florida , 447 F.3d 1319, 1323
4907(11th Cir. 2006). The Petitioner did not establish any
4916employees who were outside of her protected class who were
4926accused of the same category of offense , of the same severity,
4937and who di d not suffer a similar investigation and discipline.
494837 . T he Petitioner attempted to demonstrate that employees
4958outside of her protected class were treated differently than she
4968was with respect to the enforcement of the tardiness and
4978absenteeism polices. There was no persuasive evidence , however,
4986other than the Petitioner's opinion, that would show that those
4996employees , as to the tardiness or absenteeism they may have
5006committed , were similarly situated in terms of severity,
5014rep etition , etc., to the Petiti oner , in terms of whether or not
5027they were "written - up" at all or the severity of the discipline
5040that might have been imposed . The evidence is simply
5050insufficient to establish , based only upon the Petitioner's
5058subjective opinion, that they were indeed sim ilarly situated in
5068terms of their conduct to the Petitioner, nor even that their
5079discipline was actually disparate from that of the Petitioner's.
508838 . The Petitioner also testified regarding other
5096unrelated incidents. For example, she described a June 2 005
5106incident were she was suspended pending an investigation
5114regarding the donation collection bucket maintained at her place
5123of work. This was a collection being made to assist a seriously
5135ill co - employee. The Petitioner's testimony actually shows that
5145the Respondent adhered to its stated policy, the Petitioner was
5155indeed suspended pending an investigation, but then she was
5164retu r ned to work , with pay for the suspension days, following
5176the investigation because the investigation revealed that the
5184Petition er was correct . She had not stolen any money , but had
5197done what she and her supervisor had agreed to do about her
5209obtaining custody of the donation collection bucket in order to
5219buy flowers or a gift for the ill employee.
522839 . The Petitioner also descri bed in her testimony the
5239alleged incident involving the derogatory remarks allegedly made
5247by the cook concerning the Petitioner's national origin.
5255Significantly, the alleged remarks were not made by a member of
5266management of the Respondent. Moreover, the Petitioner
5273maintains that she reported this incident to the Director of
5283Nursing , but this could not be the case because the individual
5294named by the Petitioner was no longer employed by the Respondent
5305after 2004 and certainly not by March 2005. Moreover, as found
5316above , there was no showing that the Respondent or any of its
5328supervisory staff condoned or allowed any such derogatory or
5337offensive conduct by the cook or any other person employed by
5348the Respondent to recur .
535340 . Thus, the Petitioner did not es tablish that she was
5365treated less favorably than any similarly situated individuals
5373outside her protected class. S he fail ed to establish this last
5385element of her prima facie case for national original
5394discrimination, but she also failed to establish that there was
5404an ongoing pattern in terms of disparate discipline for similar
5414conduct , as probative of a hostile working environment for
5423persons particular ly herself, of her protected class and,
5432therefore, that the Respondent's reason advanced for the
5440discharg e was pretextual . Thus, the Petitioner has failed to
5451establish a prima facie case of national origin discrimination;
5460has not established that the actual employment action at issue,
5470was done for discriminatory reasons ; and has not established
5479national orig in discrimination , indirectly and circumstantially,
5486based upon any pattern of such discriminatory conduct being
5495allowed or condone d in the work place . Thus, her claim has not
5509been established.
551141 . The Respondent has moved for award of attorney's fees
5522and costs pursuant to Section s 57.105 and 120.595(1)(e)1 . ,
5532Florida Statutes (2006). The undersigned has considered the
5540motion, the charge and the Petition for Relief and the evidence
5551of record, as well as the candor and demeanor of the Petitioner
5563in advancin g this action. It is determined that the action was
5575not prosecuted for an improper purpose, to harass, to cause
5585delay or for frivolous purposes. It is not a part of multiple
5597action s filed against the Respondent. It has not been
5607demonstrated that the Pet itioner, or her counsel, filed and
5617prosecuted this action under other than a reasonable, good faith
5627belief that the material facts necessary to establish the claim
5637would be proven and that the claim would be supported by
5648application of extant law to those facts. It was not shown that
5660the Petitioner or her counsel knew or should have known, under
5671the circumstances, that such would not be the case. The motion
5682is denied.
5684RECOMMENDATION
5685Having considered the foregoing Findings of Fact,
5692Conclusions of Law, the evidence of record, the candor and
5702demeanor of the witness es , and the pleadings and arguments of
5713the part ies , it is, therefore ,
5719RECOMMENDED t hat a final order be entered by the Florida
5730Commission on Human Relations dismissing the Petition in its
5739entirety.
5740DONE AND ENTERED this 28th day of November , 200 7 , in
5751Tallahassee, Leon County, Florida.
5755S
5756P. MICHAEL RUFF
5759Administrative Law Judge
5762Division of Administrative Hearings
5766The DeSoto Building
57691230 Apalachee Parkway
5772Tallah assee, Florida 32399 - 3060
5778(850) 488 - 9675 SUNCOM 278 - 9675
5786Fax Filing (850) 921 - 6847
5792www.doah.state.fl.us
5793Filed with the Clerk of the
5799Division of Administrative Hearings
5803this 28th day of November , 200 7 .
5811ENDNOTES
58121/ It is determined that this hearsay exception does not apply
5823to any out - of - court statement of Ms. M. It was not demonstrated
5838that she was subjected to abuse or neglect and even the
5849Respondent's witnesses ' testimony establishes that no abuse or
5858neglect occurred or was reported. Further, the re was obviously
5868no aggravated assault or other violent act, etc. , on the
5878declar a nt , elderly person , Ms. M. Accordingly, for this reason
5889the hearsay exception does not apply. The further reason that
5899it does not apply is that it cannot be found that the c ontent ,
5913circumstances and time of the statement provide sufficient safe -
5923guards of reliability because there is conflicting evidence on
5932Ms. M. 's mental state at the time. She was generally apparently
5944well - oriented to time, place, and person, etc., but also was
5956established by the evidence to suffer to some degree with
5966dementia. Accordingly, the statement being hearsay, no
5973sufficient establishment of reliability has been made to justify
5982its admissibility. As w i ll be seen, however, the admission of
5994Ms. M. 's statement or statements into evidence and the truth and
6006reliability of what they purport to contain is largely
6015immaterial ; rather, the use of them as a predicate for the
6026investigation and ultimate determination made by the employer -
6035Respondent is what is ma terial to a decision on the claims made
6048pursuant to Section 760.10, Florida Statutes .
6055COPIES FURNISHED :
6058R. John Westberry, Esquire
60621308 Dunmire Street, Suite B
6067Pensacola, Florida 32504
6070Mark E. Levitt, Esquire
6074Allen, Norton & Blue, P.A.
6079324 South H yde Park Avenue, Suite 101
6087Tampa , Florida 33606
6090Cecil Howard, General Counsel
6094Florida Commission on Human Relations
60992009 Apalachee Parkway, Suite 100
6104Tallahassee, Florida 32301
6107Denise Crawford, Agency Clerk
6111Florida Commission on Human Relations
61162009 A palachee Parkway, Suite 100
6122Tallahassee, Florida 32301
6125NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
6131All parties have the right to submit written exceptions within
614115 days from the date of this Recommended Order. Any exceptions
6152to this Recommended Order shoul d be filed with the agency that
6164will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 02/27/2008
- Proceedings: Final Order Dismissing Petition for Relief from an Unlawful Employment Practice filed.
- PDF:
- Date: 11/28/2007
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 08/23/2007
- Proceedings: Transcript filed.
- PDF:
- Date: 08/03/2007
- Proceedings: Letter to Judge Ruff from M. Levitt enclosing Respondent`s exhibits 1, 9, and 10 (exhibits not available for viewing) filed.
- PDF:
- Date: 07/27/2007
- Proceedings: Letter to Judge Ruff from R. Ferrer enclosing W-2`s and earning summary (documents not available for viewing) filed.
- Date: 07/24/2007
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 05/11/2007
- Proceedings: Agency`s court reporter confirmation letter filed with the Judge.
- PDF:
- Date: 05/08/2007
- Proceedings: Notice of Hearing (hearing set for July 24, 2007; 9:30 a.m., Central Time; Pensacola, FL).
- PDF:
- Date: 05/08/2007
- Proceedings: Letter to Judge Ruff from R. Westberry regarding acceptable dates for hearing filed.
- PDF:
- Date: 04/30/2007
- Proceedings: Letter to Judge Ruff from R.J. Westberry regarding hearing date filed.
- PDF:
- Date: 04/17/2007
- Proceedings: Order Granting Continuance (parties to advise status by April 24, 2007).
- PDF:
- Date: 02/23/2007
- Proceedings: Agency`s court reporter confirmation letter filed with the Judge.
- PDF:
- Date: 02/21/2007
- Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for April 11, 2007; 10:00 a.m., Central Time; Fort Walton Beach, FL).
- PDF:
- Date: 02/05/2007
- Proceedings: Agency`s court reporter confirmation letter filed with the Judge.
- PDF:
- Date: 02/02/2007
- Proceedings: Notice of Hearing (hearing set for February 28, 2007; 10:00 a.m., Central Time; Fort Walton Beach, FL).
- PDF:
- Date: 11/01/2006
- Proceedings: Letter to Judge Cleavinger from M. Levitt responding to the Initial Order filed.
Case Information
- Judge:
- P. MICHAEL RUFF
- Date Filed:
- 10/09/2006
- Date Assignment:
- 04/04/2007
- Last Docket Entry:
- 02/28/2008
- Location:
- Pensacola, Florida
- District:
- Northern
- Agency:
- ADOPTED IN TOTO
Counsels
-
Mark E. Levitt, Esquire
Address of Record -
R. John Westberry, Esquire
Address of Record -
Mark E Levitt, Esquire
Address of Record