07-005454BID
Roam Secure, Inc. vs.
Division Of Emergency Management
Status: Closed
Recommended Order on Wednesday, April 23, 2008.
Recommended Order on Wednesday, April 23, 2008.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8ROAM SECURE, INC., )
12)
13Petitioner, )
15)
16vs. ) Case No. 07-5454BID
21)
22DIVISION OF EMERGENCY )
26MANAGEMENT, )
28)
29Respondent, )
31) )
33and )
35)
36NTI GROUP, INC., )
40)
41Intervenor. )
43RECOMMENDED ORDER
45Pursuant to written notice, the above matter was heard
54before the Division of Administrative Hearings by its duly-
63designated Administrative Law Judge, Don W. Davis, on
71February 27-28, 2008.
74APPEARANCES
75For Petitioner: J. Stephen Menton, Esquire
81Rutledge, Ecenia, Purnell & Hoffman, P.A.
87Post Office Box 551
91Tallahassee, Florida 32301-1841
94For Respondent: Thomas F. Congdon, Esquire
100Division of Emergency Management
1042555 Shumard Oak Boulevard, Room 120E
110Tallahassee, Florida 32399
113For Intervenor: William E. Williams, Esquire
119Amy W. Schrader, Esquire
123Gray Robinson, P.A.
126301 S. Bronough Street, Suite 600
132Post Office Box 11189
136Tallahassee, Florida 32302-3189
139STATEMENT OF THE ISSUES
143The issues presented for decision in this case are:
1521) whether DEMs proposed award of the contract pursuant to
162Request for Proposals, DEM 06/07-10 Emergency Notification
169System Pilot Program (RFP) to NTI is contrary to DEMs
179governing statutes, rules, policies or the solicitation
186specifications; 2) whether DEMs failure to reject Roams
194proposal as non-responsive is contrary to DEMs governing
202statutes, rules, policies or the solicitation specifications;
2093) whether DEMs failure to disqualify Roam from consideration
218of a contract award because of Roams contact with DEM during
229the no contact period is contrary to DEMs governing statutes,
239rules, policies or the solicitation specifications; 4) whether
247DEMs failure to reject NTIs proposal as non-responsive for
256failure to include pricing information beyond the seven month
265pilot period is contrary to DEMs governing statutes, rules,
274policies or the solicitation specifications; 5) whether NTI has
283violated Section 287.075, Florida Statutes, and is ineligible
291for an award of the contract; and 6) whether pursuant to Section
303120.57(3), Florida Statutes, a de novo proceeding to determine
312whether DEMs action deeming Roams proposal responsive to the
321RFP by virtue of scoring that RFP is contrary to DEMs governing
333statutes, its rules or policies or the solicitation
341specifications.
342PRELIMINARY STATEMENT
344DEM issued the RFP to implement an emergency notification
353pilot program in Brevard, Pasco, Polk and Orange counties which
363would deploy unlimited complete, time-sensitive notices to warn
371citizens, local emergency management entities and state and
379regional entities against disasters. The deployed system was
387required to be able to send voice calls to landlines and cell
399phones; text to cell phones and email accounts; and messages to
410TTY/TDD receiving devices for the hearing impaired.
417On October 9, 2007, NTI, Roam and nine other vendors
427submitted proposals for consideration of a contract award. Two
436proposals were rejected by DEM upon opening for failure to meet
447form requirements. The remaining nine proposals were scored by
456an evaluation committee consisting of three evaluators employed
464by DEM, Charles Hagan, III, James Montague, James Roberts, III,
474along with two evaluators employed by the Department of
483Management Services (DMS), Danette McBride and Mahmoud Sondossi.
491The evaluation committee short-listed five of the nine vendors
500and invited them to make oral presentations demonstrating their
509proposed systems to the committee in meetings taking place on
519October 15-16, 2007. After the oral presentations and
527consistent with the timetable set forth in the RFP, on
537October 17, 2007, DEM posted its notice of intent to award the
549contract under the RFP to NTI. Roam was listed as the second
561ranked vendor.
563On October 22, 2007, Roam filed a notice of intent to
574protest DEMs intended award to NTI. Roams formal written
583protest and petition for administrative hearing alleged that DEM
592erroneously modified its cost proposal causing Roam to come in
602second place. Roam alleged that if DEM had not modified its
613cost proposal, Roam would have had the lowest cost proposal,
623thus receiving the highest number of points in the evaluation
633and would have been ranked first ahead of NTI. Specifically,
643Roam alleged that DEM improperly added $135,000 to its proposal
654for additional voice minutes, $135,000 for additional text
663messages and $100,000 for implementation of its proposed system
673in Orange County.
676On November 30, 2007, NTI filed its petition to intervene
686in these proceedings. NTIs petition to intervene was granted
695on December 10, 2007. On December 11, 2007, NTI filed a motion
707to amend its petition to intervene alleging that Roams proposal
717should have been rejected by DEM as non-responsive for its
727failure to offer unlimited voice and text messages at a fixed
738price as was required under the RFP. NTI further alleged that
749DEM should have deemed Roams proposal non-responsive for its
758failure to allocate any funds for implementation of a system in
769Orange County. The system Roam had installed in Orange County
779only provided for text notifications, whereas the RFP required a
789system that would deploy unlimited text and voice messages for
799the duration of the pilot period. NTI alleged that instead of
810deeming Roams proposal non-responsive to the material terms of
819the RFP, DEM inappropriately estimated the cost for a minimal
829level of voice and text minutes for testing Roams system in the
841pilot counties. NTIs motion to amend its petition to intervene
851was initially denied on December 18, 2007, but was later granted
862on January 7, 2008, in response to NTIs motion for
872reconsideration.
873On January 23, 2008, NTI filed a second motion for leave to
885amend its petition to intervene alleging that Roam also should
895have been disqualified from participation in the RFP process
904because Roams representative, Richard Tiene, had improper
911contacts with evaluation committee chair, Charles Hagan, III,
919both by phone and through email during the period of no-contact
930under the terms of the RFP and Chapter 287, Florida Statutes.
941NTIs motion for leave to file its second amended petition to
952intervene was granted on February 26, 2008.
959On February 22, 2008, Roam also filed a motion to amend its
971petition. In its amended petition, Roam added allegations that
980NTIs proposal failed to provide cost information that would
989allow DEM to calculate a renewal price beyond the seven-month
999pilot period and also alleged that NTIs representatives
1007improperly participated in drafting language that appeared in
1015the RFP. Roams motion to amend its petition was granted on
1026February 25, 2008.
1029The parties filed a Joint Pre-Hearing Stipulation on
1037February 26, 2008. The final hearing was held on February 27
1048and 28, 2008 in Tallahassee, Florida. Joint exhibits 1 through
105831 were offered and received into evidence. Roam presented the
1068testimony of evaluation committee members, James Roberts, III,
1076James Montague, Danette McBride and Mahmoud Sondossi, along with
1085Roam corporate representative, Richard Tiene. DEM and NTI
1093presented the testimony of Charles Hagan, III, DEM employee and
1103evaluation committee chair. The transcript of the final hearing
1112was filed on March 13, 2008, with the Division of Administrative
1123Hearings. The parties filed proposed recommended orders, which
1131have been duly considered and utilized in the preparation of
1141this Recommended Order.
1144References to Florida Statutes or Laws of Florida are to
1154the 2007 edition unless otherwise noted.
1160FINDINGS OF FACT
1163Based on the oral and documentary evidence presented at the
1173final hearing and on the entire record of the proceeding,
1183including the Joint Pre-Hearing Stipulation of the parties, the
1192following findings of fact are made:
11981. DEM issued a Request for Proposals, entitled DEM 06/07-
1208September 18, 2007, for the purpose of implementing an emergency
1218notification pilot program in Brevard, Pasco, Polk and Orange
1227counties which would deploy unlimited complete, time-sensitive
1234notices to warn citizens, local emergency management entities
1242and state and regional entities against disasters. The deployed
1251system was required to send voice calls to landlines and cell
1262phones; text to cell phones and email accounts; and messages to
1273TTY/TDD receiving devices for the hearing impaired. The pilot
1282program was to be funded through Specific Appropriation 1621W
1291for two million dollars in non-recurring funds from the
1300Emergency Management Preparedness and Assistance Trust Fund.
1307The pilot program was to last seven months beginning on
1317December 1, 2007, and ending June 30, 2008. The RFP did not
1329request pricing for the pilot program to extend beyond June 30,
13402008.
13412. The RFP set forth certain mandatory requirements that
1350could not be waived as minor irregularities by DEM.
1359Specifically, the Evaluation Criteria section of the RFP stated
1368in pertinent part: A non-responsive proposal shall include,
1376but not be limited to, those that: i) are irregular or are not
1389in conformance with the requirements and instructions contained
1397herein . . .; iii) fail to utilize or complete prescribed forms;
1409iv) are conditional proposals . . .; vi) propose a project that
1421. . . will require additional funding to implement . . . The
1434RFP further stated with emphasis: THE RESPONSIVENESS OF A
1443PROPOSAL SHALL BE DETERMINED BASED UPON THE DOCUMENTS SUBMITTED
1452WITH THE PROPOSAL. A NON-RESPONSIVE PROPOSAL WILL NOT BE
1461CONSIDERED.
14623. The RFP further explained:
1467DEM may waive minor irregularities in the
1474proposals received where such are merely a
1481matter of form and not substance, and the
1489corrections of such ARE NOT PREJUDICIAL to
1496other respondents. Variations which are not
1502minor shall not be waived.
1507(Emphasis in original.)
15104. The RFP mandated that all proposals comply with the
1520language in the legislative appropriation for the project, which
1529stated as follows:
1532From the funds in Specific Appropriation
15381621W, $2,000,000 in non-recurring funds in
1546the Emergency Management Preparedness and
1551Assistance Trust Fund shall be used to
1558implement a pilot program in Brevard, Pasco,
1565Polk and Orange counties for the purpose of
1573deploying unlimited complete, time-sensitive
1577notices quickly and easily to citizens,
1583local emergency management entities, and
1588state and regional entities to warn against
1595disasters and provide community outreach and
1601education notifications. The deployed
1605service should be able to send voice calls
1613to landlines and cell phones; text to cell
1621phones and email accounts; and TTY/TDD
1627receiving devices for the hearing impaired.
16335. The RFP further stated in the Scope of Work section:
1644This Pilot Program is subject to Legislative
1651appropriation and as such, all annual
1657subscriber costs and maintenance fees for
1663the life of the project must be anticipated
1671by the responsive bidder when calculating
1677proposal, and will not be billable upon
1684implementation as a separate charge to the
1691State, Counties, or individuals
1695participating in this program.
1699Id. at 25. (Underlining in original.)
17056. DEM proposed to award a fixed fee contract under the
1716RFP.
17177. Respondents were allowed to submit written questions
1725regarding the RFP to DEM in letter or email form on or before
1738October 1, 2007. According to the RFP, Respondents were not
1748permitted to contact DEM between the advertisement of the RFP on
1759September 18, 2007, until the end of the 72-hour period
1769following the agency posting of the notice of the intent to
1780award, except to submit questions regarding the RFP in written
1790form on or before October 1, 2007.
17978. The closing date for submission of proposals in
1806response to the RFP was October 9, 2007. Eleven proposals were
1817submitted, with two being rejected upon opening as non-
1826responsive for failure to meet form requirements. Each of the
1836nine remaining proposals was reviewed by the evaluation
1844committee. Of the nine proposals scored, only the proposal
1853submitted by NTI offered unlimited voice and text messages at a
1864fixed price. 1 Although the RFP required an unlimited, fixed-
1874price system, and the evaluation committee could not determine
1883what would be the ultimate price to the state for proposals that
1895did not offer a fixed price, the evaluation committee scored all
1906nine proposals, regardless of whether they offered unlimited
1914messages for a fixed price.
19199. The evaluation committee did not make a determination
1928of whether the nine remaining proposals were responsive to the
1938RFP, but rather chose to evaluate all proposals, regardless of
1948whether the vendor offered unlimited minutes for a fixed price,
1958so that they could evaluate all potential technologies in
1967making a recommendation of what system would be of most benefit
1978to the state.
198110. The evaluation committee, however, was unable to
1989perform an apples-to-apples comparison of the proposals
1996because they did not all offer unlimited voice and text minutes
2007for a fixed price. Many proposals such as the one submitted by
2019Roam, offered a set number of voice and text minutes at a fixed
2032price, and then offered additional voice and text minutes at a
2043per minute rate above the base price. Although the Roam system
2054had the ability to provide unlimited voice and text messages,
2064Roam did not give the state a firm price for such unlimited
2076usage. Thus, there was no way DEM could determine the ultimate
2087cost to the state of Roams system.
209411. Since the evaluation committee could not compare
2102pricing proposals among vendors simply by looking at the
2111proposals, the committee decided to compare systems by applying
2120a minimum level of usage to all proposals that did not offer
2132unlimited voice and text minutes to arrive at an estimate of
2143what DEM might spend on testing any given system. This usage
2154assumption by DEM regarding a number of voice minutes and text
2165messages for testing the system is because many vendors,
2174including Roam, did not follow the instructions of the RFP and
2185failed to submit a fixed price for unlimited messages. Had all
2196vendors submitted fixed price unlimited proposals, as required
2204under the RFP, DEM would not have had to engage in estimating
2216how many voice and text minutes it would use to test the system
2229under the pilot program and would not have adjusted vendors
2239proposed prices.
224112. DEM made a minimum estimate of three million messages
2251to be sent via voice and three million messages to be sent via
2264text over the course of the pilot period simply to test the
2276system. This figure was based on three messages being sent to
2287an estimated one million households in the pilot area. DEM
2297evaluators admitted, however, that there was really no way to
2307tell how many messages would be used in the pilot program and
2319that the actual number could easily exceed the three million
2329message estimate. DEM tests each of its systems at least
2339monthly. Notably, DEMs estimates did not take into account
2348actual usage of the system apart from testing. As established
2358by testimony at the final hearing, during just one weather
2368event, it is possible that the number of messages offered in
2379Roams base proposal would be exceeded and the state would incur
2390additional costs.
239213. Roams proposal offered 300,000 voice minutes included
2401in its base price. Based on DEMs minimum usage estimate, the
2412Evaluation Committee added $135,000 to Roams proposal for the
2422additional 2,700,000 minutes at five cents per minute to reach
2434an estimated price for voice minutes. Roam admits that DEM has
2445the right to project any number of voice minutes for use in the
2458pilot program and does not contest that DEM could use the three
2470million estimate if applied evenly to all proposals.
247814. Roams proposal also offered 300,000 Enhanced SMS
2487text messages as included in its base price, and indicated that
2498additional messages were available at a rate of five cents per
2509DEM would only be charged for additional messages over the base
2520300,000 if the messages did not go through Roams free gateway
2532and an aggregator were used, the necessity for usage of such an
2544aggregator is unclear. The evaluation committee could not
2552determine from Roams proposal how many messages would go
2561through the free gateway and how many would be charged at five
2573cents per message.
257615. DEM was under no obligation to seek clarification from
2586Roam regarding its proposal, and was not allowed to consider any
2597additional information outside of Roams proposal in making its
2606award decision.
260816. NTI met the RFPs requirements for unlimited minutes
2617for unlimited voice and text messages at a fixed price. Because
2628NTIs proposal provided for unlimited voice and text messages,
2637DEM did not add any additional amounts to NTIs cost proposal.
264817. In addition to cost adjustments for voice and text
2658messages, DEM also added an additional $100,000 to the price of
2670Roams proposal for implementation of a system in Orange County.
2680Roam asserts in its formal written protest that the reason it
2691did not allocate funds for deployment in Orange County was
2701because Orange County is an existing fully deployed customer,
2710and that, as a result, implementation of the pilot project in
2721that county presents an opportunity for cost savings. Although
2730Roams proposal stated that there was an existing system in
2740Orange County, this system is owned by Orange County, not by
2751Roam. Roams proposal gave no indication whether Orange County
2760had given approval for use of its system in the pilot program.
2772Additionally, DEM could not determine from Roams proposal
2780whether the state would incur additional charges for use of
2790Orange Countys system. Roam has nothing in writing from Orange
2800County confirming that the state could use that system in the
2811pilot program without charge. Roam further admits that the
2820Orange County system is currently only set up to provide text
2831notifications.
283218. As a result of the cost adjustments made to Roams
2843base proposal of $300,000.00 for additional voice and text
2853messages and for deployment of the system in Orange County, DEM
2864assigned Roams proposal a cost of $670,000.00. Since NTI had
2875offered unlimited voice and text messages at a fixed price in
2886its proposal, DEM did not need to make any adjustments to its
2898cost proposal of $583,333.00.
290319. The RFP required that vendors provide a cost for
2913implementing and operating the proposed system for the seven-
2922month pilot period and that vendors supply a cost analysis
2932referring to cost categories as set forth on page 27 of the RFP.
2945NTIs proposal provided all cost information required by the
2954RFP. There is no indication that vendors were to provide cost
2965information for any period beyond the seven-month pilot period.
2974Evaluation committee members testified that they only evaluated
2982cost effectiveness of a proposal for the pilot period as was
2993required under the RFP. Roams proposal also did not offer
3003pricing beyond the pilot period.
300820. Roams representative, Richard Tiene, violated the
3015requirement that a vendor not contact the agency during the
3025period of no contact as set forth in the RFP. The general
3037prohibition on contact between vendors and the agency issuing a
3047procurement is stated in Section 287.057(24), Florida Statutes,
3055and set forth in the RFP is as follows:
3064No Contact Period: Respondents to this
3070solicitation or persons acting on their
3076behalf may not contact, between the release
3083of the solicitation and the end of the 72-
3092hour period following the agency posting the
3099notice of intended award, excluding
3104Saturdays, Sundays, and state holidays, any
3110employee or officer of the executive or
3117legislative branch concerning any aspect of
3123this solicitation, except in writing to the
3130procurement officer or as provided in the
3137solicitation documents. Violation of this
3142provision may be grounds for rejecting a
3149response.
315021. Since the RFP was released on September 18, 2007, and
3161the notice of intended award posted on October 17, 2007, the
3172period of no contact between vendors and the agency began on
3183September 18, 2007, and extended through October 20, 2007. The
3193only exception to the general prohibition on contact with the
3203agency during the no contact period was that vendors were
3213permitted to send questions in writing to the chair of the
3224evaluation committee, Charles Hagan, relating to the procurement
3232through October 1, 2007. Specifically, vendors were instructed
3240by the RFP as follows:
3245No verbal inquiries will be accepted.
3251Written questions from prospective
3255contractors will be accepted in letter form
3262or by email by the contact person through
3270the date specified above under Proposal
3276Solicitation Schedule/Timetable (refer to
3280Deadline for Submission of Written
3285Inquiries). Responses to written questions
3290timely received by the contact person will
3297be posted as an Addendum to this RFP on the
3307DMS Vendor Bid System website on or before
3315the date specified above under Proposal
3321Solicitation Schedule/Timetable (refer to
3325Deadline for Posting an Addendum on the DMS
3333Vendor Bid System).
3336(Underlining in original.)
333922. On October 17, 2007, Roams representative, Richard
3347Tiene, telephoned evaluation committee chair, Charles Hagan, on
3355his cell phone after business hours to make inquiries regarding
3365the RFP. Mr. Hagan advised Mr. Tiene that he could not speak
3377with him and advised him to put anything he had to say in
3390writing.
339123. On October 18, 2007, Mr. Tiene again contacted
3400Mr. Hagan by sending him an email attempting to persuade the
3411evaluation committee to select Roams proposal over NTIs. The
3420phone call and email to Mr. Hagan were both within 72 hours of
3433DEM's posting its notice of intent to award the contract under
3444the RFP to NTI on October 17, 2007.
345224. Roam asserts that NTI should be disqualified for bid
3462award because NTI participated in the drafting of the RFP
3472through involvement in creating the language for Specific
3480Appropriation 1621W that was incorporated by DEM in the RFP. No
3491proof establishes any request by NTI that the appropriations
3500language be included in the RFP, and this assertion by Roam is
3512not credited. The only recorded evidence regards NTIs
3520participation in the appropriations process and establishes that
3528NTIs representative simply requested to review the
3535appropriations language prior to submission to the Legislature
3543and Governor for approval.
354725. NTIs substantial interests are affected by Roams
3555attempt to overturn DEMs intended award of the contract under
3565the RFP to NTI.
3569CONCLUSIONS OF LAW
357226. The Division of Administrative Hearings has
3579jurisdiction over the subject matter and the parties hereto
3588pursuant to Section 120.57(1) and (3), Florida Statutes.
359627. Section 120.57(3)(f), Florida Statutes, provides in
3603pertinent part:
3605In a protest to an invitation to bid or
3614request for proposals procurement, no
3619submissions made after the bid or proposal
3626opening which amend or supplement the bid or
3634proposal shall be considered. . . Unless
3641otherwise provided by statute, the burden of
3648proof shall rest with the party protesting
3655the proposed agency action. In a
3661competitive-procurement protest , other than
3665a rejection of all bids, proposals, or
3672replies, the administrative law judge shall
3678conduct a de novo proceeding to determine
3685whether the agencys proposed action is
3691contrary to the agencys governing statutes,
3697the agencys rules or policies, or the
3704solicitation specifications. The standard
3708of proof for such proceedings shall be
3715whether the proposed agency action was
3721clearly erroneous, contrary to competition,
3726arbitrary or capricious.
3729(Emphasis supplied.)
373128. A capricious action is one taken without thought or
3741reason or irrationally. An arbitrary decision is one not
3750supported by facts or logic. Agrico Chemical Co. v. Dept of
3761Environ. Reg. , 365 So. 2d 759, 763 (Fla. 1st DCA 1978).
377229. To determine whether an agency acted in an arbitrary
3782or capricious manner, it must be determined whether the agency:
3792(1) has considered all relevant factors; (2) has given actual,
3802good faith consideration to those factors; and (3) has used
3812reason rather than whim to progress from consideration of these
3822factors to its final decision. Adam Smith Enterprises v. Dept
3832of Environ. Reg. , 553 So. 2d 1260, 1273 (Fla. 1st DCA 1989).
384430. The agency actions challenged here are DEMs intended
3853award of the contract under the RFP to NTI and DEMs decision to
3866treat Roams proposal as responsive to the RFP by ranking Roam
3877second in this procurement.
388131. Each party challenging proposed agency action must
3889prove by a preponderance of the evidence that the agency action
3900is arbitrary, capricious, or beyond the scope of DEMs
3909discretion as a state agency. Dept of Transp. v. Groves-
3919Watkins Constructors , 530 So. 2d 912, 913-914 (Fla. 1988); see
3929also § 120.57(1)(j), Fla. Stat. (2007).
393532. Roams protest contends that DEM acted arbitrarily and
3944capriciously and contrary to competition when it added
3952additional costs to its proposal for voice minutes, and text
3962minutes and implementation of its system in Orange County.
397133. Roams deviations from the requirements of the RFP,
3980through its failures to provide a fixed price proposal and to
3991provide sufficient information regarding its system proposed for
3999Orange County are material variances from the requirements of
4008the RFP, however, rendering Roams proposal non-responsive.
401534. As the RFP stated: A non-responsive proposal shall
4024include but not be limited to, those that: i) are irregular or
4036are not in conformance with the requirements and instructions
4045contained herein . . .; iii) fail to utilize or complete
4056prescribed forms; iv) are conditional proposals; v) are
4064incomplete proposals . . . [or] vi) propose a project that
4075cannot be implemented upon completion for any reason . . .
408735. DEM was permitted to waive minor irregularities, but
4096no requirement of the RFP could be waived unless it was merely
4108a matter of form and not substance, and the corrections of such
4120ARE NOT PREJUDICIAL to other respondents. (Emphasis in RFP.)
412936. Roams failure to provide pricing for unlimited voice
4138and text messaging was not a simple matter of form, but rather
4150goes directly to the substantive requirement of the RFP that the
4161proposed system be able to provide unlimited complete, time-
4170sensitive notices. The pricing provided in Roams proposal
4178only supplied a limited number of messages at a fixed price
4189leaving DEM unable to determine the ultimate cost to the state
4200of Roams system.
420337. Based on Roams failure to submit a responsive
4212proposal, DEMs ranking of Roams proposal and treatment of the
4222proposal as responsive is clearly erroneous, contrary to
4230competition, arbitrary, capricious, violative of the
4236specifications in the RFP, and contrary to the statutes
4245governing DEMs procurement under this RFP including Section
4253287.057(2), Florida Statutes.
425638. It was only by virtue of Roam submitting a non-
4267responsive proposal that that DEM made price adjustments to its
4277proposal in an attempt to score it notwithstanding the
4286proposals deficiencies. Such price adjustments, therefore,
4292were meaningless since Roams proposal should not have been
4301scored in the first instance.
430639. Additionally, Roams representative, Richard Tiene,
4312had improper contacts with DEM during the period of no contact
4323as set forth in the RFP and Section 287.057(24), Florida
4333Statutes. Although the RFP states that a failure to comply with
4344the prohibition on no contact may be grounds for rejecting a
4355response, the nature of Mr. Tienes communications for the
4365purpose of persuading DEM to select Roams proposal over NTIs
4375was anti-competitive. DEMs failure to disqualify Roam after
4383receiving these communications from Mr. Tiene was therefore,
4391contrary to competition, arbitrary and capricious.
439740. Roam argues that its communications to DEM during the
4407no-contact period were harmless since DEM chose NTIs proposal
4416over Roams proposal. Notably, the success or lack thereof of a
4427prohibited communication is not what makes it unlawful.
4435Mr. Tiene chose to both call and email Mr. Hagan with
4446unsolicited information during the no-contact period. Roam,
4453thus, should have been disqualified from participation in the
4462RFP process.
446441. Roams allegations that NTI should have been
4472disqualified from the RFP process are without merit and are
4482rejected. There is no evidence that NTI improperly participated
4491in the preparation of the RFP document. Section 287.075,
4500Florida Statutes, which sets forth the prohibition on vendors
4509participating in preparation of a purchase request provides:
4517A contractor, as defined in this chapter, or
4525its employees, agents, or subcontractors,
4530may not knowingly participate, through
4535decision, approval, disapproval, or
4539preparation of any part of a purchase
4546request, investigation, or audit, in the
4552procurement of commodities or contractual
4557services by a state agency from an entity in
4566which the contractor, or its employees,
4572agents, or subcontractors, has a material
4578interest.
457942. NTI did not fail to provide any pricing information
4589required under the RFP. As noted in the above-stated findings
4599of fact, the RFP did not require pricing beyond the seven-month
4610pilot period. NTIs pricing sheets provided all information
4618requested by the RFP and thus, NTIs proposal was responsive.
4628RECOMMENDATION
4629Upon the foregoing findings of fact and conclusions of law,
4639it is recommended the Division of Emergency Management award the
4649contract under Request for Proposals, DEM 06/07-10 Emergency
4657Notification System Pilot Program to the NTI Group, Inc.
4666DONE AND ENTERED this 23rd day of April, 2008, in
4676Tallahassee, Leon County, Florida.
4680S
4681___________________________________
4682DON W. DAVIS
4685Administrative Law Judge
4688Division of Administrative Hearings
4692The DeSoto Building
46951230 Apalachee Parkway
4698Tallahassee, Florida 32399-3060
4701(850) 488-9675 SUNCOM 278-9675
4705Fax Filing (850) 921-6847
4709www.doah.state.fl.us
4710Filed with the Clerk of the
4716Division of Administrative Hearings
4720this 23rd day of April, 2008.
4726ENDNOTE
47271/ One other vendor submitted an unlimited fixed price option
4737along with a per minute/message option.
4743COPIES FURNISHED:
4745Thomas F. Congdon, Esquire
4749Division of Emergency Management
47532555 Shumard Oak Boulevard, Room 120E
4759Tallahassee, Florida 32399
4762J. Stephen Menton, Esquire
4766Rutledge, Ecenia, Purnell & Hoffman, P.A.
4772Post Office Box 551
4776Tallahassee, Florida 32301-1841
4779William E. Williams, Esquire
4783Amy W. Schrader, Esquire
4787Gray Robinson, P.A.
4790Post Office Box 11189
4794Tallahassee, Florida 32302-3189
4797Thomas Pelham, Secretary
4800Department of Community Affairs
48042555 Shumard Oak Boulevard, Suite 100
4810Tallahassee, Florida 32399-2100
4813Shaw Stiller, General Counsel
4817Department of Community Affairs
48212555 Shumard Oak Boulevard, Suite 325
4827Tallahassee, Florida 32399-2160
4830NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
4836All parties have the right to submit written exceptions within
484610 days from the date of this Recommended Order. Any exceptions
4857to this Recommended Order should be filed with the agency that
4868will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 04/23/2008
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 03/13/2008
- Proceedings: Transcript (Volumes 1-3) filed.
- Date: 02/27/2008
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 02/27/2008
- Proceedings: Amended Petition for Administrative Hearing (exhibits not available for viewing) filed.
- PDF:
- Date: 02/25/2008
- Proceedings: Order Granting Petitioner`s Motion to Amend Petition for Administrative Hearing.
- PDF:
- Date: 02/25/2008
- Proceedings: Intervenor, The NTI Group, Inc.`s Reply and Motion to Strike Petitioner, Roam Secure, Inc.`s Response to Intervenor`s Motion to File Second Amended Petition to Intervene filed.
- PDF:
- Date: 02/25/2008
- Proceedings: Intervenor, The NTI Group, Inc.`s Objection to Petitioner, Roam Secure, Inc.`s Motion to Amend Petition for Administrative Hearing filed.
- PDF:
- Date: 02/22/2008
- Proceedings: Response to Intervenor`s Motion to File Second Amended Petition to Intervene filed.
- PDF:
- Date: 02/22/2008
- Proceedings: Petitioner`s Motion to Amend Petition for Administrative Hearing filed.
- PDF:
- Date: 01/25/2008
- Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for February 27 and 28, 2008; 9:30 a.m.; Tallahassee, FL).
- PDF:
- Date: 01/23/2008
- Proceedings: Motion for Leave to File Second Amended Petition to Intervene filed.
- PDF:
- Date: 01/22/2008
- Proceedings: Petitioner`s Notice of Depositon Duces Tecum to Florida State Division of Emergency Management and NTI Group, Inc., filed.
- PDF:
- Date: 01/16/2008
- Proceedings: Petitioner`s Notice of Deposition Duces Tecum to Florida State Division of Emergency Management filed.
- PDF:
- Date: 01/16/2008
- Proceedings: Roam Secure`s Response to Intervenor NTI`s Request for Admissions filed.
- PDF:
- Date: 01/16/2008
- Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.` Response to First Set of Interrogatories by NTI Group, Inc. filed.
- PDF:
- Date: 01/16/2008
- Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.`s Response to First Set of Interrogatories by Division of Emergency Management filed.
- PDF:
- Date: 01/16/2008
- Proceedings: Petitioner, Roam Secure, Inc.`s Response to Intervenor, NTI Group, Inc.`s First Request for Production filed.
- PDF:
- Date: 01/10/2008
- Proceedings: Petitioner`s Notice of Deposition Duces Tecum to Florida State Department of Managent Services filed.
- PDF:
- Date: 01/07/2008
- Proceedings: Petitioner`s Notice of Deposition Duces Tecum to Florida State Division of Emergency Management filed.
- PDF:
- Date: 01/07/2008
- Proceedings: Order Granting Motion for Reconsideration and Authorizing Intervenor`s Amended Petition.
- Date: 01/07/2008
- Proceedings: CASE STATUS: Motion Hearing Held.
- PDF:
- Date: 01/02/2008
- Proceedings: Respondent`s Notice of Service of Serving First Set of Interrogatories to Petitioner filed.
- PDF:
- Date: 12/28/2007
- Proceedings: Petitioner`s Response to Motion for Reconsideration of Order Denying Motion for Leave to File Amended Petition to Intervene filed.
- PDF:
- Date: 12/28/2007
- Proceedings: Intervenor, NTI Group, Inc.`s Certificate of Serving Answers Petitioner, Roam Secure, Inc.`s First Set of Interrogatories filed.
- PDF:
- Date: 12/28/2007
- Proceedings: Intervenor, NTI Group, Inc.`s Response to Petitioner Roam Secure, Inc.`s Request for Production filed.
- PDF:
- Date: 12/20/2007
- Proceedings: Intervenor, the NTI Group, Inc.`s Motion for Reconsideration of Order Denying Motion for Leave to File Amended Petition to Intervene and Request for Hearing filed.
- PDF:
- Date: 12/18/2007
- Proceedings: Order Denying Motion for Leave to File Amended Petition to Intervene.
- PDF:
- Date: 12/17/2007
- Proceedings: Petitioner, Roam Secure`s Response to Intervenor, NTI Group, Inc.`s Motion for Leave to File Amended Petition to Intervene filed.
- PDF:
- Date: 12/14/2007
- Proceedings: Intervenor, NTI Group, Inc.`s First Request for Production to Petitioner, Roam Secure, Inc. filed.
- PDF:
- Date: 12/14/2007
- Proceedings: Intervenor, NTI Group, Inc.`s First Request for Admissions to Petitioner, Roam Secure, Inc. filed.
- PDF:
- Date: 12/14/2007
- Proceedings: Intervenor, NTI Group, Inc.`s Certificate of Serving First Set of Interrogatories to Petitioner, Roam Secure, Inc. filed.
- PDF:
- Date: 12/14/2007
- Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for January 31 and February 1, 2008; 9:30 a.m.; Tallahassee, FL).
- PDF:
- Date: 12/07/2007
- Proceedings: Notice of Compliance with Court Order of Pre-hearing Instructions Dated December 4, 2007 filed.
- PDF:
- Date: 12/06/2007
- Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.`s First Request for Production to Intervenor, NTI Group, Inc. filed.
- PDF:
- Date: 12/06/2007
- Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.`s First Set of Interrogatories to Respondent, State of Florida Division of Emergency Management filed.
- PDF:
- Date: 12/06/2007
- Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.`s First Set of Interrogatories to Intervenor, NTI Group, Inc. filed.
- PDF:
- Date: 12/04/2007
- Proceedings: Notice of Hearing (hearing set for January 16 and 17, 2008; 9:30 a.m.; Tallahassee, FL).
- PDF:
- Date: 11/30/2007
- Proceedings: Request for Proposals for Emergency Notification System Pilot Program filed.
Case Information
- Judge:
- DON W. DAVIS
- Date Filed:
- 11/30/2007
- Date Assignment:
- 11/30/2007
- Last Docket Entry:
- 05/30/2008
- Location:
- Tallahassee, Florida
- District:
- Northern
- Agency:
- ADOPTED IN TOTO
- Suffix:
- BID
Counsels
-
Thomas F. Congdon, Esquire
Address of Record -
J. Stephen Menton, Esquire
Address of Record -
William E. Williams, Esquire
Address of Record