07-005454BID Roam Secure, Inc. vs. Division Of Emergency Management
 Status: Closed
Recommended Order on Wednesday, April 23, 2008.


View Dockets  
Summary: Petitioner failed to prove that the award by Respondent was done contrary to Respondent`s governing statute, rules or policies, or RFP specifications. Recommend Petitioner`s protest be dismissed and awarding contract to Intervenor.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8ROAM SECURE, INC., )

12)

13Petitioner, )

15)

16vs. ) Case No. 07-5454BID

21)

22DIVISION OF EMERGENCY )

26MANAGEMENT, )

28)

29Respondent, )

31) )

33and )

35)

36NTI GROUP, INC., )

40)

41Intervenor. )

43RECOMMENDED ORDER

45Pursuant to written notice, the above matter was heard

54before the Division of Administrative Hearings by its duly-

63designated Administrative Law Judge, Don W. Davis, on

71February 27-28, 2008.

74APPEARANCES

75For Petitioner: J. Stephen Menton, Esquire

81Rutledge, Ecenia, Purnell & Hoffman, P.A.

87Post Office Box 551

91Tallahassee, Florida 32301-1841

94For Respondent: Thomas F. Congdon, Esquire

100Division of Emergency Management

1042555 Shumard Oak Boulevard, Room 120E

110Tallahassee, Florida 32399

113For Intervenor: William E. Williams, Esquire

119Amy W. Schrader, Esquire

123Gray Robinson, P.A.

126301 S. Bronough Street, Suite 600

132Post Office Box 11189

136Tallahassee, Florida 32302-3189

139STATEMENT OF THE ISSUES

143The issues presented for decision in this case are:

1521) whether DEM’s proposed award of the contract pursuant to

162Request for Proposals, DEM 06/07-10 “Emergency Notification

169System Pilot Program” (RFP) to NTI is contrary to DEM’s

179governing statutes, rules, policies or the solicitation

186specifications; 2) whether DEM’s failure to reject Roam’s

194proposal as non-responsive is contrary to DEM’s governing

202statutes, rules, policies or the solicitation specifications;

2093) whether DEM’s failure to disqualify Roam from consideration

218of a contract award because of Roam’s contact with DEM during

229the no contact period is contrary to DEM’s governing statutes,

239rules, policies or the solicitation specifications; 4) whether

247DEM’s failure to reject NTI’s proposal as non-responsive for

256failure to include pricing information beyond the seven month

265pilot period is contrary to DEM’s governing statutes, rules,

274policies or the solicitation specifications; 5) whether NTI has

283violated Section 287.075, Florida Statutes, and is ineligible

291for an award of the contract; and 6) whether pursuant to Section

303120.57(3), Florida Statutes, a de novo proceeding to determine

312whether DEM’s action deeming Roam’s proposal responsive to the

321RFP by virtue of scoring that RFP is contrary to DEM’s governing

333statutes, its rules or policies or the solicitation

341specifications.

342PRELIMINARY STATEMENT

344DEM issued the RFP to implement an emergency notification

353pilot program in Brevard, Pasco, Polk and Orange counties which

363would deploy unlimited complete, time-sensitive notices to warn

371citizens, local emergency management entities and state and

379regional entities against disasters. The deployed system was

387required to be able to send voice calls to landlines and cell

399phones; text to cell phones and email accounts; and messages to

410TTY/TDD receiving devices for the hearing impaired.

417On October 9, 2007, NTI, Roam and nine other vendors

427submitted proposals for consideration of a contract award. Two

436proposals were rejected by DEM upon opening for failure to meet

447form requirements. The remaining nine proposals were scored by

456an evaluation committee consisting of three evaluators employed

464by DEM, Charles Hagan, III, James Montague, James Roberts, III,

474along with two evaluators employed by the Department of

483Management Services (DMS), Danette McBride and Mahmoud Sondossi.

491The evaluation committee short-listed five of the nine vendors

500and invited them to make oral presentations demonstrating their

509proposed systems to the committee in meetings taking place on

519October 15-16, 2007. After the oral presentations and

527consistent with the timetable set forth in the RFP, on

537October 17, 2007, DEM posted its notice of intent to award the

549contract under the RFP to NTI. Roam was listed as the second

561ranked vendor.

563On October 22, 2007, Roam filed a notice of intent to

574protest DEM’s intended award to NTI. Roam’s formal written

583protest and petition for administrative hearing alleged that DEM

592erroneously modified its cost proposal causing Roam to come in

602second place. Roam alleged that if DEM had not modified its

613cost proposal, Roam would have had the lowest cost proposal,

623thus receiving the highest number of points in the evaluation

633and would have been ranked first ahead of NTI. Specifically,

643Roam alleged that DEM improperly added $135,000 to its proposal

654for additional voice minutes, $135,000 for additional text

663messages and $100,000 for implementation of its proposed system

673in Orange County.

676On November 30, 2007, NTI filed its petition to intervene

686in these proceedings. NTI’s petition to intervene was granted

695on December 10, 2007. On December 11, 2007, NTI filed a motion

707to amend its petition to intervene alleging that Roam’s proposal

717should have been rejected by DEM as non-responsive for its

727failure to offer unlimited voice and text messages at a fixed

738price as was required under the RFP. NTI further alleged that

749DEM should have deemed Roam’s proposal non-responsive for its

758failure to allocate any funds for implementation of a system in

769Orange County. The system Roam had installed in Orange County

779only provided for text notifications, whereas the RFP required a

789system that would deploy unlimited text and voice messages for

799the duration of the pilot period. NTI alleged that instead of

810deeming Roam’s proposal non-responsive to the material terms of

819the RFP, DEM inappropriately estimated the cost for a minimal

829level of voice and text minutes for testing Roam’s system in the

841pilot counties. NTI’s motion to amend its petition to intervene

851was initially denied on December 18, 2007, but was later granted

862on January 7, 2008, in response to NTI’s motion for

872reconsideration.

873On January 23, 2008, NTI filed a second motion for leave to

885amend its petition to intervene alleging that Roam also should

895have been disqualified from participation in the RFP process

904because Roam’s representative, Richard Tiene, had improper

911contacts with evaluation committee chair, Charles Hagan, III,

919both by phone and through email during the period of no-contact

930under the terms of the RFP and Chapter 287, Florida Statutes.

941NTI’s motion for leave to file its second amended petition to

952intervene was granted on February 26, 2008.

959On February 22, 2008, Roam also filed a motion to amend its

971petition. In its amended petition, Roam added allegations that

980NTI’s proposal failed to provide cost information that would

989allow DEM to calculate a renewal price beyond the seven-month

999pilot period and also alleged that NTI’s representatives

1007improperly participated in drafting language that appeared in

1015the RFP. Roam’s motion to amend its petition was granted on

1026February 25, 2008.

1029The parties filed a Joint Pre-Hearing Stipulation on

1037February 26, 2008. The final hearing was held on February 27

1048and 28, 2008 in Tallahassee, Florida. Joint exhibits 1 through

105831 were offered and received into evidence. Roam presented the

1068testimony of evaluation committee members, James Roberts, III,

1076James Montague, Danette McBride and Mahmoud Sondossi, along with

1085Roam corporate representative, Richard Tiene. DEM and NTI

1093presented the testimony of Charles Hagan, III, DEM employee and

1103evaluation committee chair. The transcript of the final hearing

1112was filed on March 13, 2008, with the Division of Administrative

1123Hearings. The parties filed proposed recommended orders, which

1131have been duly considered and utilized in the preparation of

1141this Recommended Order.

1144References to Florida Statutes or Laws of Florida are to

1154the 2007 edition unless otherwise noted.

1160FINDINGS OF FACT

1163Based on the oral and documentary evidence presented at the

1173final hearing and on the entire record of the proceeding,

1183including the Joint Pre-Hearing Stipulation of the parties, the

1192following findings of fact are made:

11981. DEM issued a Request for Proposals, entitled DEM 06/07-

1208September 18, 2007, for the purpose of implementing an emergency

1218notification pilot program in Brevard, Pasco, Polk and Orange

1227counties which would deploy unlimited complete, time-sensitive

1234notices to warn citizens, local emergency management entities

1242and state and regional entities against disasters. The deployed

1251system was required to send voice calls to landlines and cell

1262phones; text to cell phones and email accounts; and messages to

1273TTY/TDD receiving devices for the hearing impaired. The pilot

1282program was to be funded through “Specific Appropriation 1621W”

1291for two million dollars in non-recurring funds from the

1300Emergency Management Preparedness and Assistance Trust Fund.

1307The pilot program was to last seven months beginning on

1317December 1, 2007, and ending June 30, 2008. The RFP did not

1329request pricing for the pilot program to extend beyond June 30,

13402008.

13412. The RFP set forth certain mandatory requirements that

1350could not be waived as minor irregularities by DEM.

1359Specifically, the Evaluation Criteria section of the RFP stated

1368in pertinent part: “A non-responsive proposal shall include,

1376but not be limited to, those that: i) are irregular or are not

1389in conformance with the requirements and instructions contained

1397herein . . .; iii) fail to utilize or complete prescribed forms;

1409iv) are conditional proposals . . .; vi) propose a project that

1421. . . will require additional funding to implement . . .” The

1434RFP further stated with emphasis: “THE RESPONSIVENESS OF A

1443PROPOSAL SHALL BE DETERMINED BASED UPON THE DOCUMENTS SUBMITTED

1452WITH THE PROPOSAL. A NON-RESPONSIVE PROPOSAL WILL NOT BE

1461CONSIDERED.”

14623. The RFP further explained:

1467DEM may waive minor irregularities in the

1474proposals received where such are merely a

1481matter of form and not substance, and the

1489corrections of such ARE NOT PREJUDICIAL to

1496other respondents. Variations which are not

1502minor shall not be waived.

1507(Emphasis in original.)

15104. The RFP mandated that all proposals comply with the

1520language in the legislative appropriation for the project, which

1529stated as follows:

1532From the funds in Specific Appropriation

15381621W, $2,000,000 in non-recurring funds in

1546the Emergency Management Preparedness and

1551Assistance Trust Fund shall be used to

1558implement a pilot program in Brevard, Pasco,

1565Polk and Orange counties for the purpose of

1573deploying unlimited complete, time-sensitive

1577notices quickly and easily to citizens,

1583local emergency management entities, and

1588state and regional entities to warn against

1595disasters and provide community outreach and

1601education notifications. The deployed

1605service should be able to send voice calls

1613to landlines and cell phones; text to cell

1621phones and email accounts; and TTY/TDD

1627receiving devices for the hearing impaired.

16335. The RFP further stated in the Scope of Work section:

1644This Pilot Program is subject to Legislative

1651appropriation and as such, all annual

1657subscriber costs and maintenance fees for

1663the life of the project must be anticipated

1671by the responsive bidder when calculating

1677proposal, and will not be billable upon

1684implementation as a separate charge to the

1691State, Counties, or individuals

1695participating in this program.

1699Id. at 25. (Underlining in original.)

17056. DEM proposed to award a “fixed fee contract” under the

1716RFP.

17177. Respondents were allowed to submit written questions

1725regarding the RFP to DEM in letter or email form on or before

1738October 1, 2007. According to the RFP, Respondents were not

1748permitted to contact DEM between the advertisement of the RFP on

1759September 18, 2007, until the end of the 72-hour period

1769following the agency posting of the notice of the intent to

1780award, except to submit questions regarding the RFP in written

1790form on or before October 1, 2007.

17978. The closing date for submission of proposals in

1806response to the RFP was October 9, 2007. Eleven proposals were

1817submitted, with two being rejected upon opening as non-

1826responsive for failure to meet form requirements. Each of the

1836nine remaining proposals was reviewed by the evaluation

1844committee. Of the nine proposals scored, only the proposal

1853submitted by NTI offered unlimited voice and text messages at a

1864fixed price. 1 Although the RFP required an unlimited, fixed-

1874price system, and the evaluation committee could not determine

1883what would be the ultimate price to the state for proposals that

1895did not offer a fixed price, the evaluation committee scored all

1906nine proposals, regardless of whether they offered unlimited

1914messages for a fixed price.

19199. The evaluation committee did not make a determination

1928of whether the nine remaining proposals were responsive to the

1938RFP, but rather chose to evaluate all proposals, regardless of

1948whether the vendor offered unlimited minutes for a fixed price,

1958so that they “could evaluate all potential technologies” in

1967making a recommendation of what system would be of most benefit

1978to the state.

198110. The evaluation committee, however, was unable to

1989perform an “apples-to-apples” comparison of the proposals

1996because they did not all offer unlimited voice and text minutes

2007for a fixed price. Many proposals such as the one submitted by

2019Roam, offered a set number of voice and text minutes at a fixed

2032price, and then offered additional voice and text minutes at a

2043per minute rate above the base price. Although the Roam system

2054had the ability to provide unlimited voice and text messages,

2064Roam did not give the state a firm price for such unlimited

2076usage. Thus, there was no way DEM could determine the ultimate

2087cost to the state of Roam’s system.

209411. Since the evaluation committee could not compare

2102pricing proposals among vendors simply by looking at the

2111proposals, the committee decided to compare systems by applying

2120a minimum level of usage to all proposals that did not offer

2132unlimited voice and text minutes to arrive at an estimate of

2143what DEM might spend on testing any given system. This usage

2154assumption by DEM regarding a number of voice minutes and text

2165messages for testing the system is because many vendors,

2174including Roam, did not follow the instructions of the RFP and

2185failed to submit a fixed price for unlimited messages. Had all

2196vendors submitted fixed price unlimited proposals, as required

2204under the RFP, DEM would not have had to engage in estimating

2216how many voice and text minutes it would use to test the system

2229under the pilot program and would not have adjusted vendors’

2239proposed prices.

224112. DEM made a minimum estimate of three million messages

2251to be sent via voice and three million messages to be sent via

2264text over the course of the pilot period simply to test the

2276system. This figure was based on three messages being sent to

2287an estimated one million households in the pilot area. DEM

2297evaluators admitted, however, that there was really no way to

2307tell how many messages would be used in the pilot program and

2319that the actual number could easily exceed the three million

2329message estimate. DEM tests each of its systems at least

2339monthly. Notably, DEM’s estimates did not take into account

2348actual usage of the system apart from testing. As established

2358by testimony at the final hearing, during just one weather

2368event, it is possible that the number of messages offered in

2379Roam’s base proposal would be exceeded and the state would incur

2390additional costs.

239213. Roam’s proposal offered 300,000 voice minutes included

2401in its base price. Based on DEM’s minimum usage estimate, the

2412Evaluation Committee added $135,000 to Roam’s proposal for the

2422additional 2,700,000 minutes at five cents per minute to reach

2434an estimated price for voice minutes. Roam admits that DEM has

2445the right to project any number of voice minutes for use in the

2458pilot program and does not contest that DEM could use the three

2470million estimate if applied evenly to all proposals.

247814. Roam’s proposal also offered 300,000 “Enhanced SMS”

2487text messages as included in its base price, and indicated that

2498additional messages were available at a rate of five cents per

2509DEM would only be charged for additional messages over the base

2520300,000 if the messages did not go through Roam’s free gateway

2532and an aggregator were used, the necessity for usage of such an

2544aggregator is unclear. The evaluation committee could not

2552determine from Roam’s proposal how many messages would go

2561through the free gateway and how many would be charged at five

2573cents per message.

257615. DEM was under no obligation to seek clarification from

2586Roam regarding its proposal, and was not allowed to consider any

2597additional information outside of Roam’s proposal in making its

2606award decision.

260816. NTI met the RFP’s requirements for unlimited minutes

2617for unlimited voice and text messages at a fixed price. Because

2628NTI’s proposal provided for unlimited voice and text messages,

2637DEM did not add any additional amounts to NTI’s cost proposal.

264817. In addition to cost adjustments for voice and text

2658messages, DEM also added an additional $100,000 to the price of

2670Roam’s proposal for implementation of a system in Orange County.

2680Roam asserts in its formal written protest that the reason it

2691did not allocate funds for deployment in Orange County was

2701because “Orange County is an existing fully deployed customer,

2710and that, as a result, implementation of the pilot project in

2721that county presents an opportunity for cost savings.” Although

2730Roam’s proposal stated that there was an existing system in

2740Orange County, this system is owned by Orange County, not by

2751Roam. Roam’s proposal gave no indication whether Orange County

2760had given approval for use of its system in the pilot program.

2772Additionally, DEM could not determine from Roam’s proposal

2780whether the state would incur additional charges for use of

2790Orange County’s system. Roam has nothing in writing from Orange

2800County confirming that the state could use that system in the

2811pilot program without charge. Roam further admits that the

2820Orange County system is currently only set up to provide text

2831notifications.

283218. As a result of the cost adjustments made to Roam’s

2843base proposal of $300,000.00 for additional voice and text

2853messages and for deployment of the system in Orange County, DEM

2864assigned Roam’s proposal a cost of $670,000.00. Since NTI had

2875offered unlimited voice and text messages at a fixed price in

2886its proposal, DEM did not need to make any adjustments to its

2898cost proposal of $583,333.00.

290319. The RFP required that vendors provide a cost for

2913implementing and operating the proposed system for the seven-

2922month pilot period and that vendors supply a cost analysis

2932referring to cost categories as set forth on page 27 of the RFP.

2945NTI’s proposal provided all cost information required by the

2954RFP. There is no indication that vendors were to provide cost

2965information for any period beyond the seven-month pilot period.

2974Evaluation committee members testified that they only evaluated

2982cost effectiveness of a proposal for the pilot period as was

2993required under the RFP. Roam’s proposal also did not offer

3003pricing beyond the pilot period.

300820. Roam’s representative, Richard Tiene, violated the

3015requirement that a vendor not contact the agency during the

3025period of “no contact” as set forth in the RFP. The general

3037prohibition on contact between vendors and the agency issuing a

3047procurement is stated in Section 287.057(24), Florida Statutes,

3055and set forth in the RFP is as follows:

3064No Contact Period: Respondents to this

3070solicitation or persons acting on their

3076behalf may not contact, between the release

3083of the solicitation and the end of the 72-

3092hour period following the agency posting the

3099notice of intended award, excluding

3104Saturdays, Sundays, and state holidays, any

3110employee or officer of the executive or

3117legislative branch concerning any aspect of

3123this solicitation, except in writing to the

3130procurement officer or as provided in the

3137solicitation documents. Violation of this

3142provision may be grounds for rejecting a

3149response.

315021. Since the RFP was released on September 18, 2007, and

3161the notice of intended award posted on October 17, 2007, the

3172period of no contact between vendors and the agency began on

3183September 18, 2007, and extended through October 20, 2007. The

3193only exception to the general prohibition on contact with the

3203agency during the “no contact” period was that vendors were

3213permitted to send questions in writing to the chair of the

3224evaluation committee, Charles Hagan, relating to the procurement

3232through October 1, 2007. Specifically, vendors were instructed

3240by the RFP as follows:

3245No verbal inquiries will be accepted.

3251Written questions from prospective

3255contractors will be accepted in letter form

3262or by email by the contact person through

3270the date specified above under Proposal

3276Solicitation Schedule/Timetable (refer to

3280Deadline for Submission of Written

3285Inquiries). Responses to written questions

3290timely received by the contact person will

3297be posted as an Addendum to this RFP on the

3307DMS Vendor Bid System website on or before

3315the date specified above under Proposal

3321Solicitation Schedule/Timetable (refer to

3325Deadline for Posting an Addendum on the DMS

3333Vendor Bid System).

3336(Underlining in original.)

333922. On October 17, 2007, Roam’s representative, Richard

3347Tiene, telephoned evaluation committee chair, Charles Hagan, on

3355his cell phone after business hours to make inquiries regarding

3365the RFP. Mr. Hagan advised Mr. Tiene that he could not speak

3377with him and advised him to put anything he had to say in

3390writing.

339123. On October 18, 2007, Mr. Tiene again contacted

3400Mr. Hagan by sending him an email attempting to persuade the

3411evaluation committee to select Roam’s proposal over NTI’s. The

3420phone call and email to Mr. Hagan were both within 72 hours of

3433DEM's posting its notice of intent to award the contract under

3444the RFP to NTI on October 17, 2007.

345224. Roam asserts that NTI should be disqualified for bid

3462award because NTI participated in the drafting of the RFP

3472through involvement in creating the language for Specific

3480Appropriation 1621W that was incorporated by DEM in the RFP. No

3491proof establishes any request by NTI that the appropriations

3500language be included in the RFP, and this assertion by Roam is

3512not credited. The only recorded evidence regards NTI’s

3520participation in the appropriations process and establishes that

3528NTI’s representative simply requested to review the

3535appropriations language prior to submission to the Legislature

3543and Governor for approval.

354725. NTI’s substantial interests are affected by Roam’s

3555attempt to overturn DEM’s intended award of the contract under

3565the RFP to NTI.

3569CONCLUSIONS OF LAW

357226. The Division of Administrative Hearings has

3579jurisdiction over the subject matter and the parties hereto

3588pursuant to Section 120.57(1) and (3), Florida Statutes.

359627. Section 120.57(3)(f), Florida Statutes, provides in

3603pertinent part:

3605In a protest to an invitation to bid or

3614request for proposals procurement, no

3619submissions made after the bid or proposal

3626opening which amend or supplement the bid or

3634proposal shall be considered. . . Unless

3641otherwise provided by statute, the burden of

3648proof shall rest with the party protesting

3655the proposed agency action. In a

3661competitive-procurement protest , other than

3665a rejection of all bids, proposals, or

3672replies, the administrative law judge shall

3678conduct a de novo proceeding to determine

3685whether the agency’s proposed action is

3691contrary to the agency’s governing statutes,

3697the agency’s rules or policies, or the

3704solicitation specifications. The standard

3708of proof for such proceedings shall be

3715whether the proposed agency action was

3721clearly erroneous, contrary to competition,

3726arbitrary or capricious.

3729(Emphasis supplied.)

373128. “A capricious action is one taken without thought or

3741reason or irrationally. An arbitrary decision is one not

3750supported by facts or logic.” Agrico Chemical Co. v. Dep’t of

3761Environ. Reg. , 365 So. 2d 759, 763 (Fla. 1st DCA 1978).

377229. To determine whether an agency acted in an arbitrary

3782or capricious manner, it must be determined “whether the agency:

3792(1) has considered all relevant factors; (2) has given actual,

3802good faith consideration to those factors; and (3) has used

3812reason rather than whim to progress from consideration of these

3822factors to its final decision.” Adam Smith Enterprises v. Dep’t

3832of Environ. Reg. , 553 So. 2d 1260, 1273 (Fla. 1st DCA 1989).

384430. The agency actions challenged here are DEM’s intended

3853award of the contract under the RFP to NTI and DEM’s decision to

3866treat Roam’s proposal as responsive to the RFP by ranking Roam

3877second in this procurement.

388131. Each party challenging proposed agency action must

3889prove by a preponderance of the evidence that the agency action

3900is arbitrary, capricious, or beyond the scope of DEM’s

3909discretion as a state agency. Dep’t of Transp. v. Groves-

3919Watkins Constructors , 530 So. 2d 912, 913-914 (Fla. 1988); see

3929also § 120.57(1)(j), Fla. Stat. (2007).

393532. Roam’s protest contends that DEM acted arbitrarily and

3944capriciously and contrary to competition when it added

3952additional costs to its proposal for voice minutes, and text

3962minutes and implementation of its system in Orange County.

397133. Roam’s deviations from the requirements of the RFP,

3980through its failures to provide a fixed price proposal and to

3991provide sufficient information regarding its system proposed for

3999Orange County are material variances from the requirements of

4008the RFP, however, rendering Roam’s proposal non-responsive.

401534. As the RFP stated: “A non-responsive proposal shall

4024include but not be limited to, those that: i) are irregular or

4036are not in conformance with the requirements and instructions

4045contained herein . . .; iii) fail to utilize or complete

4056prescribed forms; iv) are conditional proposals; v) are

4064incomplete proposals . . . [or] vi) propose a project that

4075cannot be implemented upon completion for any reason . . . “

408735. DEM was permitted to waive minor irregularities, but

4096no requirement of the RFP could be waived unless it was “merely

4108a matter of form and not substance, and the corrections of such

4120ARE NOT PREJUDICIAL to other respondents.” (Emphasis in RFP.)

412936. Roam’s failure to provide pricing for unlimited voice

4138and text messaging was not a simple matter of form, but rather

4150goes directly to the substantive requirement of the RFP that the

4161proposed system be able to provide “unlimited complete, time-

4170sensitive notices.” The pricing provided in Roam’s proposal

4178only supplied a limited number of messages at a fixed price

4189leaving DEM unable to determine the ultimate cost to the state

4200of Roam’s system.

420337. Based on Roam’s failure to submit a responsive

4212proposal, DEM’s ranking of Roam’s proposal and treatment of the

4222proposal as responsive is clearly erroneous, contrary to

4230competition, arbitrary, capricious, violative of the

4236specifications in the RFP, and contrary to the statutes

4245governing DEM’s procurement under this RFP including Section

4253287.057(2), Florida Statutes.

425638. It was only by virtue of Roam submitting a non-

4267responsive proposal that that DEM made price adjustments to its

4277proposal in an attempt to score it notwithstanding the

4286proposal’s deficiencies. Such price adjustments, therefore,

4292were meaningless since Roam’s proposal should not have been

4301scored in the first instance.

430639. Additionally, Roam’s representative, Richard Tiene,

4312had improper contacts with DEM during the period of no contact

4323as set forth in the RFP and Section 287.057(24), Florida

4333Statutes. Although the RFP states that a failure to comply with

4344the prohibition on no contact “may be grounds for rejecting a

4355response,” the nature of Mr. Tiene’s communications for the

4365purpose of persuading DEM to select Roam’s proposal over NTI’s

4375was anti-competitive. DEM’s failure to disqualify Roam after

4383receiving these communications from Mr. Tiene was therefore,

4391contrary to competition, arbitrary and capricious.

439740. Roam argues that its communications to DEM during the

4407no-contact period were harmless since DEM chose NTI’s proposal

4416over Roam’s proposal. Notably, the success or lack thereof of a

4427prohibited communication is not what makes it unlawful.

4435Mr. Tiene chose to both call and email Mr. Hagan with

4446unsolicited information during the no-contact period. Roam,

4453thus, should have been disqualified from participation in the

4462RFP process.

446441. Roam’s allegations that NTI should have been

4472disqualified from the RFP process are without merit and are

4482rejected. There is no evidence that NTI improperly participated

4491in the preparation of the RFP document. Section 287.075,

4500Florida Statutes, which sets forth the prohibition on vendors

4509participating in preparation of a purchase request provides:

4517A contractor, as defined in this chapter, or

4525its employees, agents, or subcontractors,

4530may not knowingly participate, through

4535decision, approval, disapproval, or

4539preparation of any part of a purchase

4546request, investigation, or audit, in the

4552procurement of commodities or contractual

4557services by a state agency from an entity in

4566which the contractor, or its employees,

4572agents, or subcontractors, has a material

4578interest.

457942. NTI did not fail to provide any pricing information

4589required under the RFP. As noted in the above-stated findings

4599of fact, the RFP did not require pricing beyond the seven-month

4610pilot period. NTI’s pricing sheets provided all information

4618requested by the RFP and thus, NTI’s proposal was responsive.

4628RECOMMENDATION

4629Upon the foregoing findings of fact and conclusions of law,

4639it is recommended the Division of Emergency Management award the

4649contract under Request for Proposals, DEM 06/07-10 “Emergency

4657Notification System Pilot Program” to the NTI Group, Inc.

4666DONE AND ENTERED this 23rd day of April, 2008, in

4676Tallahassee, Leon County, Florida.

4680S

4681___________________________________

4682DON W. DAVIS

4685Administrative Law Judge

4688Division of Administrative Hearings

4692The DeSoto Building

46951230 Apalachee Parkway

4698Tallahassee, Florida 32399-3060

4701(850) 488-9675 SUNCOM 278-9675

4705Fax Filing (850) 921-6847

4709www.doah.state.fl.us

4710Filed with the Clerk of the

4716Division of Administrative Hearings

4720this 23rd day of April, 2008.

4726ENDNOTE

47271/ One other vendor submitted an unlimited fixed price option

4737along with a per minute/message option.

4743COPIES FURNISHED:

4745Thomas F. Congdon, Esquire

4749Division of Emergency Management

47532555 Shumard Oak Boulevard, Room 120E

4759Tallahassee, Florida 32399

4762J. Stephen Menton, Esquire

4766Rutledge, Ecenia, Purnell & Hoffman, P.A.

4772Post Office Box 551

4776Tallahassee, Florida 32301-1841

4779William E. Williams, Esquire

4783Amy W. Schrader, Esquire

4787Gray Robinson, P.A.

4790Post Office Box 11189

4794Tallahassee, Florida 32302-3189

4797Thomas Pelham, Secretary

4800Department of Community Affairs

48042555 Shumard Oak Boulevard, Suite 100

4810Tallahassee, Florida 32399-2100

4813Shaw Stiller, General Counsel

4817Department of Community Affairs

48212555 Shumard Oak Boulevard, Suite 325

4827Tallahassee, Florida 32399-2160

4830NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

4836All parties have the right to submit written exceptions within

484610 days from the date of this Recommended Order. Any exceptions

4857to this Recommended Order should be filed with the agency that

4868will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 05/30/2008
Proceedings: Agency Final Order filed.
PDF:
Date: 05/28/2008
Proceedings: Agency Final Order
PDF:
Date: 04/23/2008
Proceedings: Recommended Order
PDF:
Date: 04/23/2008
Proceedings: Recommended Order (hearing held February 27, 2008). CASE CLOSED.
PDF:
Date: 04/23/2008
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 03/27/2008
Proceedings: Proposed Recommended Order filed.
PDF:
Date: 03/27/2008
Proceedings: Intervenor`s Proposed Recommended Order filed.
PDF:
Date: 03/26/2008
Proceedings: Respondent`s Proposed Recommended Order filed.
Date: 03/13/2008
Proceedings: Transcript (Volumes 1-3) filed.
Date: 02/27/2008
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 02/27/2008
Proceedings: Amended Petition for Administrative Hearing (exhibits not available for viewing) filed.
PDF:
Date: 02/26/2008
Proceedings: Joint Pre-Hearing Stipulation (corrected) filed.
PDF:
Date: 02/26/2008
Proceedings: Order Granting Amended Petition to Intervene.
PDF:
Date: 02/26/2008
Proceedings: Joint Pre-hearing Stipulation filed.
PDF:
Date: 02/25/2008
Proceedings: Order Granting Petitioner`s Motion to Amend Petition for Administrative Hearing.
PDF:
Date: 02/25/2008
Proceedings: Intervenor, The NTI Group, Inc.`s Reply and Motion to Strike Petitioner, Roam Secure, Inc.`s Response to Intervenor`s Motion to File Second Amended Petition to Intervene filed.
PDF:
Date: 02/25/2008
Proceedings: Intervenor, The NTI Group, Inc.`s Objection to Petitioner, Roam Secure, Inc.`s Motion to Amend Petition for Administrative Hearing filed.
PDF:
Date: 02/22/2008
Proceedings: Response to Intervenor`s Motion to File Second Amended Petition to Intervene filed.
PDF:
Date: 02/22/2008
Proceedings: Petitioner`s Motion to Amend Petition for Administrative Hearing filed.
PDF:
Date: 01/25/2008
Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for February 27 and 28, 2008; 9:30 a.m.; Tallahassee, FL).
PDF:
Date: 01/24/2008
Proceedings: Agreed Motion to Reschedule Hearing filed.
PDF:
Date: 01/23/2008
Proceedings: Motion for Leave to File Second Amended Petition to Intervene filed.
PDF:
Date: 01/22/2008
Proceedings: Petitioner`s Notice of Depositon Duces Tecum to Florida State Division of Emergency Management and NTI Group, Inc., filed.
PDF:
Date: 01/22/2008
Proceedings: Notice of Taking Deposition Duces Tecum filed.
PDF:
Date: 01/16/2008
Proceedings: Petitioner`s Notice of Deposition Duces Tecum to Florida State Division of Emergency Management filed.
PDF:
Date: 01/16/2008
Proceedings: Roam Secure`s Response to Intervenor NTI`s Request for Admissions filed.
PDF:
Date: 01/16/2008
Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.` Response to First Set of Interrogatories by NTI Group, Inc. filed.
PDF:
Date: 01/16/2008
Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.`s Response to First Set of Interrogatories by Division of Emergency Management filed.
PDF:
Date: 01/16/2008
Proceedings: Petitioner, Roam Secure, Inc.`s Response to Intervenor, NTI Group, Inc.`s First Request for Production filed.
PDF:
Date: 01/10/2008
Proceedings: Petitioner`s Notice of Deposition Duces Tecum to Florida State Department of Managent Services filed.
PDF:
Date: 01/07/2008
Proceedings: Petitioner`s Notice of Deposition Duces Tecum to Florida State Division of Emergency Management filed.
PDF:
Date: 01/07/2008
Proceedings: Order Granting Motion for Reconsideration and Authorizing Intervenor`s Amended Petition.
Date: 01/07/2008
Proceedings: CASE STATUS: Motion Hearing Held.
PDF:
Date: 01/02/2008
Proceedings: Respondent`s Notice of Service of Serving First Set of Interrogatories to Petitioner filed.
PDF:
Date: 12/28/2007
Proceedings: Petitioner`s Response to Motion for Reconsideration of Order Denying Motion for Leave to File Amended Petition to Intervene filed.
PDF:
Date: 12/28/2007
Proceedings: Intervenor, NTI Group, Inc.`s Certificate of Serving Answers Petitioner, Roam Secure, Inc.`s First Set of Interrogatories filed.
PDF:
Date: 12/28/2007
Proceedings: Intervenor, NTI Group, Inc.`s Response to Petitioner Roam Secure, Inc.`s Request for Production filed.
PDF:
Date: 12/20/2007
Proceedings: Intervenor, the NTI Group, Inc.`s Motion for Reconsideration of Order Denying Motion for Leave to File Amended Petition to Intervene and Request for Hearing filed.
PDF:
Date: 12/18/2007
Proceedings: Order Denying Motion for Leave to File Amended Petition to Intervene.
PDF:
Date: 12/17/2007
Proceedings: Petitioner, Roam Secure`s Response to Intervenor, NTI Group, Inc.`s Motion for Leave to File Amended Petition to Intervene filed.
PDF:
Date: 12/14/2007
Proceedings: Intervenor, NTI Group, Inc.`s First Request for Production to Petitioner, Roam Secure, Inc. filed.
PDF:
Date: 12/14/2007
Proceedings: Intervenor, NTI Group, Inc.`s First Request for Admissions to Petitioner, Roam Secure, Inc. filed.
PDF:
Date: 12/14/2007
Proceedings: Intervenor, NTI Group, Inc.`s Certificate of Serving First Set of Interrogatories to Petitioner, Roam Secure, Inc. filed.
PDF:
Date: 12/14/2007
Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for January 31 and February 1, 2008; 9:30 a.m.; Tallahassee, FL).
PDF:
Date: 12/12/2007
Proceedings: Agreed Motion to Reschedule Hearing filed.
PDF:
Date: 12/11/2007
Proceedings: Motion for Leave to File Amended Petition to Intervene filed.
PDF:
Date: 12/10/2007
Proceedings: Order Granting Petition to Intervene (NTI Group, Inc.).
PDF:
Date: 12/07/2007
Proceedings: Notice of Compliance with Court Order of Pre-hearing Instructions Dated December 4, 2007 filed.
PDF:
Date: 12/06/2007
Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.`s First Request for Production to Intervenor, NTI Group, Inc. filed.
PDF:
Date: 12/06/2007
Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.`s First Set of Interrogatories to Respondent, State of Florida Division of Emergency Management filed.
PDF:
Date: 12/06/2007
Proceedings: Notice of Service of Petitioner, Roam Secure, Inc.`s First Set of Interrogatories to Intervenor, NTI Group, Inc. filed.
PDF:
Date: 12/04/2007
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 12/04/2007
Proceedings: Notice of Hearing (hearing set for January 16 and 17, 2008; 9:30 a.m.; Tallahassee, FL).
PDF:
Date: 12/03/2007
Proceedings: Joint Stipulation Regarding Hearing Dates filed.
PDF:
Date: 11/30/2007
Proceedings: Petition to Intervene (filed by The NTI Group, Inc.)
PDF:
Date: 11/30/2007
Proceedings: Notice of Intent to Protest filed.
PDF:
Date: 11/30/2007
Proceedings: Bid/Proposal Tabulation filed.
PDF:
Date: 11/30/2007
Proceedings: Request for Proposals for Emergency Notification System Pilot Program filed.
PDF:
Date: 11/30/2007
Proceedings: Formal Written Protest and Petition for Administrative Hearing filed.
PDF:
Date: 11/30/2007
Proceedings: Agency referral filed.

Case Information

Judge:
DON W. DAVIS
Date Filed:
11/30/2007
Date Assignment:
11/30/2007
Last Docket Entry:
05/30/2008
Location:
Tallahassee, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
Suffix:
BID
 

Counsels

Related DOAH Cases(s) (1):

Related Florida Statute(s) (3):