08-005802PL Department Of Business And Professional Regulation, Division Of Real Estate vs. Michael W. Bugg
 Status: Closed
Recommended Order on Wednesday, June 17, 2009.


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Summary: Petitioner did not demonstrate that Respondent aided the unlicensed practice of real estate by hiring an unlicensed person as a sales agent.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8DEPARTMENT OF BUSINESS AND )

13PROFESSIONAL REGULATION, )

16DIVISION OF REAL ESTATE, )

21)

22Petitioner, )

24)

25vs. ) Case No. 08-5802PL

30)

31MICHAEL W. BUGG, )

35)

36Respondent. )

38)

39RECOMMENDED ORDER

41On April 10, 2009, a duly-noticed hearing was held by means

52of video teleconferencing in Jacksonville and Tallahassee,

59Florida, before Lisa Shearer Nelson, an Administrative Law Judge

68assigned by the Division of Administrative Hearings.

75APPEARANCES

76For Petitioner: Patrick Cunningham, Esquire

81Department of Business and

85Professional Regulation

87400 West Robinson Street

91Hurston Building-North Tower, Suite N801

96Orlando, Florida 32801

99For Respondent: William Haley, Esquire

104Brannon, Brown, Haley,

107Robinson & Bullock, P.A.

111Post Office Box 1029

115Lake City, Florida 32056-1029

119STATEMENT OF THE ISSUES

123The issues to be decided in this proceeding are whether Respondent was guilty of the violations alleged in the two-count

143Administrative Complaint and if so, what penalties should be

152imposed.

153PRELIMINARY STATEMENT

155On January 17, 2008, the Department of Business and

164Professional Regulation, Division of Real Estate (Division),

171filed a two-count Administrative Complaint charging Respondent

178with violating Section 455.227(1)(j)(aiding, assisting,

183procuring, employing, or advising any unlicensed person or entity

192to practice a profession contrary to Chapter 455, 475 or the

203rules of the Division) and Section 475.25(1)(e) by virtue of

213Section 475.42(1)(c), Florida Statutes (employing any person as a

222sales associate who is not the holder of a valid and current

234license as sales associate, and thus violating any part of

244Chapter 475, Florida Statutes). On February 12, 2008, Respondent

253filed an Election of Rights disputing the allegations in the

263Administrative Complaint and requesting a Section 120.57(1)

270hearing. On November 19, 2008, some nine months later, the

280Division forwarded the matter to the Division of Administrative

289Hearings for assignment of an administrative law judge.

297A Notice of Hearing issued on November 25, 2008, scheduling

307the case for hearing to be conducted February 19, 2009. At the

319request of Respondent, the hearing was continued and rescheduled

328for April 10, 2009, and proceeded as scheduled.

336Petitioner presented the testimony of Fred Seli and Marsha

345Creviston, and Petitioner's Exhibits 1-5 were admitted into

353evidence. Respondent testified on his own behalf and presented

362the testimony of Clifton Coates, and Respondent's Exhibits A-F

371were admitted. The proceedings were recorded and a Transcript

380was filed with Division of Administrative Hearings on May 6,

3902009. At the request of the parties, the time for filing

401proposed recommended orders was extended until May 22, 2009.

410Respondent filed a Proposed Recommended Order May 20, 2009.

419Petitioner's Proposed Recommended Order was filed May 26, 2009,

428and no objection to its late filing has been entered. Both

439submissions have been carefully considered in the preparation of

448this Recommended Order.

451Respondent also filed a Request for Official Recognition on

460May 11, 2009, asking for official recognition of the Department

470of Professional Regulation, Division of Real Estate, Florida Real

479Estate Commission News & Report, Summer 1992, Volume XL. The

489Department has not filed any objection to the request, and it is

501hereby granted. Unless otherwise indicated, all references shall

509be to the codification of the Florida Statutes in effect at the

521time of the conduct alleged, i.e. , 2005.

528FINDINGS OF FACT

5311. Petitioner is the state governmental agency charged with

540the licensing and regulation of real estate brokers and sales

550associates, pursuant to Section 20.165 and Chapters 120, 455, and

560475, Florida Statutes.

5632. Respondent is and was at all times material to these

574proceedings, a licensed real estate broker, issued license number

583BK-3013375.

5843. Respondent is the qualifying broker for Lifestyles

592Realtors, LLC, d/b/a Belleza (Lifestyles), located at 1400 Marsh

601Landing Parkway, Suite 112, Jacksonville, Florida, and was the

610qualifying agent at the time of the events giving rise to this

622case. Lifestyles is an agency that works primarily for

631developers.

6324. On or about August 2005, Lifestyles employed Clifton

641Coates. At the time he was hired, Clifton Coates was not

652licensed as a real estate sales associate or broker in the State

664of Florida. He was a long-time friend of the Respondent.

6745. At the inception of his employment, Mr. Coates worked in

685marketing under the supervision of the vice president of

694marketing, Katie Armstrong. In that capacity, he worked on floor

704plans, brochures, and communications with the developer for a

713major project with which the company was involved. He did not

724have a role in terms of contact with potential buyers of real

736estate.

7376. The project was a condominium project called Esplanade.

746Lifestyles started selling units of the project in November 2005.

756At that time, the project was still under construction. When the

767sales began in November, volume was very heavy, so Mr. Coates

778began working with the sales team, which consisted of two

788licensed agents on the premises, Julie Seago and Marcia

797Creviston. He did so at the developer's request because of his

808familiarity with the particular type of development being

816marketed.

8177. Throughout his employment, Mr. Coates was a salaried

826employee. He did not receive commissions from any of the

836properties sold. He wore a name tag that simply listed his name

848and the name of the company.

8548. When customers came into the sales office, Mr. Coates

864would see that they were comfortable, take down preliminary

873information such as their name and address and what their plans

884were, and input the information into a computer. He would hand

895out preprinted brochures, and would relay prices provided by the

905developer. He did not show the actual property, but would show

916customers a scaled model of the project that was on display in

928the sales area. Mr. Coates dealt only with people who came into

940the sales office. No evidence was presented to show that he took

952any action to advertise the project or induce people to come look

964at it.

9669. If the customer indicated a desire to purchase a unit,

977Mr. Coates would enter the information regarding the unit the

987customer wanted, pull the fields from the initial welcome

996information, and the computer would self-populate the remaining

1004information for a contract.

100810. Mr. Coates could not change or negotiate anything

1017related to price of a unit, the price of upgrades, the amount of

1030the deposit or where it went. All of these items were controlled

1042by the developer.

104511. Once Mr. Coates entered the information into the

1054computer and a contract was generated, Mr. Coates would take the

1065printed contract and the customer to Julie Seago, a licensed

1075sales agent. Ms. Seago would go over the contract with the

1086customers and, should the customer ultimately decide to purchase

1095the property, would sign the contract on behalf of Lifetsyles.

110512. Based on the evidence presented, a contract with Gina

1115Gatlin was signed by Ms. Seago. There was no credible evidence

1126presented regarding the Gatlin sale other than that Ms. Seago

1136signed the contract and an internal listing existed showing

1145Mr. Coates as the agent for the sale. However, this internal

1156listing identifies people as "agent" based upon whose computer

1165terminal is used to input data, as opposed to any information

1176regarding licensure.

117813. Mr. Coates took the real estate examination and became

1188a licensed agent in April 2006. Until that time, he abided by

1200the instructions given to him when he first worked with the sales

1212team. At that time, he was given a list of "do's and don'ts"

1225that purported to be from the Florida Real Estate Broker's Guide

1236published by the Florida Association of Realtors. This same list

1246was also printed in the Florida Real Estate Commission's

1255newsletter in the summer of 1992.

126114. The list, upon which Mr. Coates and Respondent relied,

1271indicated that it was permissible for an unlicensed person to

1281answer and forward telephone calls; write ads for approval of a

1292supervising broker or licensee; receive, record and deposit

1300earnest money and deposits; type contract forms for approval by a

1311licensee and supervising broker; prepare flyers and promotional

1319information for approval by licensee and supervising broker;

1327answer oral questions about listings if the answer could be

1337obtained from preprinted materials; and hand out objective,

1345written information on a listing, along with other activities not

1355relevant to these proceedings. Mr. Coates' activities did not

1364vary from these permissible activities.

136915. In short, Mr. Coates did not show properties, but only

1380a model. He did not negotiate prices. He did not hold himself

1392out as a licensed agent; did not receive commissions; and did not

1404set closing dates. Mr. Coates did not engage in the unlicensed

1415sale of real estate, and Respondent did not assist him in doing

1427so.

1428CONCLUSIONS OF LAW

143116. The Division of Administrative Hearings has

1438jurisdiction over the subject matter and the parties to this

1448action in accordance with Sections 120.569 and 120.57(1), Florida

1457Statutes (2008).

145917. The Department seeks to discipline Respondent's license

1467as real estate broker. It therefore has the burden of proving

1478the allegations of the Administrative Complaint by clear and

1487convincing evidence. Department of Banking and Finance v.

1495Osborne Stern & Co. , 670 So. 2d 932 (Fla. 1996); Ferris v.

1507Turlington , 510 So. 2d 292 (Fla. 1987).

151418. Count I of the Administrative Complaint charges

1522Respondent with violating Section 455.227(1)(j), Florida

1528Statutes, which provides:

1531(1) The following acts shall constitute

1537grounds for which the disciplinary actions

1543specified in subsection (2) may be taken:

1550* * *

1553(j) Aiding, assisting, procuring, employing,

1558or advising any unlicensed person or entity

1565to practice a profession contrary to this

1572chapter, the chapter regulating the

1577profession, or the rules of the department or

1585the board.

158719. The Legislature has defined the terms "broker" and

"1596salesperson" in Section 475.01, Florida Statutes:

1602(1) As used in this part:

1608(a) "Broker" means a person who, for

1615another, and for a compensation or valuable

1622consideration directly or indirectly paid or

1628promised, expressly or impliedly, or with an

1635intent to collect or receive a compensation

1642or valuable consideration therefor, . . .

1649sells, . . . or offers, attempts or agrees to

1659appraise, auction, or negotiate the sale ,

1665exchange, purchase, or rental of . . . any

1674real property or any interest in or

1681concerning the same, . . ., or who advertises

1690or holds out to the public by any oral or

1700printed solicitation or representation that

1705she or he is engaged in the business of . . .

1717selling, . . . real property of others or

1726interests therein, . . . or who takes any

1735part in the procuring of sellers, purchasers ,

1742lessors, or lessees of business enterprises

1748or business opportunities or the real

1754property of another, . . . or who directs or

1764assists in the procuring of prospects or in

1772the negotiation or closing of any transaction

1779which does, or is calculated to, result in a

1788sale, exchange, or leasing thereof, and who

1795receives, expects, or is promised any

1801compensation or valuable consideration,

1805directly or indirectly therefore . . . . A

1814broker renders a professional service and is

1821a professional within the meaning of s.

182895.11 (4)(a). . . . (Emphasis supplied.)

1835* * *

1838(j) "Sales associate" means a person who

1845performs any act specified in the definition

1852of "broker," but who performs such act under

1860the direction, control, or management of

1866another person. . . .

187120. The Division has not demonstrated by clear and

1880convincing evidence that Respondent committed the violation

1887alleged in Count I. Mr. Coates was employed initially for

1897another purpose, i.e. , to work on floor plans and other marketing

1908materials needed for the developer. He assisted the sales team

1918once the units began to sell. However, he was salaried, received

1929no commissions, exercised no discretion and engaged in no

1938negotiations. He referred only to preprinted materials and a

1947scaled model, and relayed cost information controlled and

1955provided by the developer. At Respondent's request, Mr. Coates

1964followed the guidelines printed in the Florida Real Estate

1973Commission's newsletter regarding what an unlicensed person can

1981do and did not engage in those activities that were identified as

1993prohibited.

199421. Count II of the Administrative Complaint asserts that

2003Respondent is guilty of having employed any person as a sales

2014associate who is not the holder of a valid and current license as

2027a sales associate, in violation of Section 475.42(1)(c), Florida

2036Statutes, and therefore violated Section 475.25(1)(e), Florida

2043Statutes.

204422. Section 475.42(1)(c) provides:

2048(c) A broker may not employ, or continue in

2057employment, any person as a sales associate

2064who is not the holder of a valid and current

2074license as sales associate; but a license as

2082sales associate may be issued to a person

2090licensed as an active broker, upon request

2097and surrender of the license as broker,

2104without a fee in addition to that paid for

2113the issuance of the broker's active license.

212023. Section 475.25(1)(e) provides:

2124(1) The commission may deny an application

2131for licensure, registration, or permit, or

2137renewal thereof; may place a licensee,

2143registrant, or permittee on probation; may

2149suspend a license, registration, or permit

2155for a period not exceeding 10 years; may

2163revoke a license, registration, or permit;

2169may impose an administrative fine not to

2176exceed $1,000 for each count or separate

2184offense; and may issue a reprimand, and any

2192or all of the foregoing, if it finds that the

2202licensee, registrant, permittee, or

2206applicant:

2207* * *

2210(e) Has violated any of the provisions of

2218this chapter or any lawful order or rule made

2227or issued under the provisions of this

2234chapter or chapter 455.

223824. The Department has not demonstrated by clear and

2247convincing evidence the allegations in Count II because it has

2257not demonstrated that Mr. Coates was employed as a sales

2267associate. As noted above, the term sales associate is defined

2277by statute. Given that the Department did not prove that

2287Mr. Coates acted within the definition of a real estate broker,

2298he also did not act as a sales associate. Therefore, no

2309violation of Section 475.42, and by extension, Section

2317475.25(1)(e) has been proven.

2321RECOMMENDATION

2322Upon consideration of the facts found and conclusions of law

2332reached, it is

2335RECOMMENDED:

2336That the Florida Real Estate Commission enter a final order

2346dismissing the Administrative Complaint.

2350DONE AND ENTERED this 17th day of June, 2009, in

2360Tallahassee, Leon County, Florida.

2364S

2365LISA SHEARER NELSON

2368Administrative Law Judge

2371Division of Administrative Hearings

2375The DeSoto Building

23781230 Apalachee Parkway

2381Tallahassee, Florida 32399-3060

2384(850) 488-9675

2386Fax Filing (850) 921-6847

2390www.doah.state.fl.us

2391Filed with the Clerk of the

2397Division of Administrative Hearings

2401this 17th day of June, 2009.

2407COPIES FURNISHED:

2409Patrick J. Cunningham, Esquire

2413Department of Business and

2417Professional Regulation

2419400 West Robinson Street

2423Hurston Building-North Tower, Suite N801

2428Orlando, Florida 32801

2431William Haley, Esquire

2434Brannon, Brown, Haley,

2437Robinson & Bullock, P.A.

2441Post Office Box 1029

2445Lake City, Florida 32056-1029

2449Ned Luczynski, General Counsel

2453Department of Business and

2457Professional Regulation

24591940 North Monroe Street

2463Tallahassee, Florida 32399-0792

2466G. W. Harrell, Executive Director

2471Construction Industry Licensing Board

2475Department of Business and

2479Professional Regulation

24811940 North Monroe Street

2485Tallahassee, Florida 32399-0792

2488NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

2494All parties have the right to submit written exceptions within

250415 days from the date of this recommended order. Any exceptions to

2516this recommended order should be filed with the agency that will

2527issue the final order in this case.

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Date
Proceedings
PDF:
Date: 10/29/2009
Proceedings: Final Order filed.
PDF:
Date: 10/15/2009
Proceedings: Agency Final Order
PDF:
Date: 06/17/2009
Proceedings: Recommended Order
PDF:
Date: 06/17/2009
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 06/17/2009
Proceedings: Recommended Order (hearing held April 10, 2009). CASE CLOSED.
PDF:
Date: 05/26/2009
Proceedings: Petitioner`s Proposed Recommended Order filed.
PDF:
Date: 05/20/2009
Proceedings: (Respondent's) Proposed Recommended Order filed.
PDF:
Date: 05/11/2009
Proceedings: (Respondent`s) Request for Official Recognition filed.
PDF:
Date: 05/11/2009
Proceedings: Order Granting Extension of Time (Proposed Recommended Orders to be filed by May 22, 2009).
PDF:
Date: 05/08/2009
Proceedings: Unopposed Motion for Extension of Time to File Respondent`s Proposed Order filed.
Date: 05/06/2009
Proceedings: Transcript of Proceedings filed.
PDF:
Date: 04/13/2009
Proceedings: Petitioner`s Notice of Filing Supplemental Exhibit 2 (exhibit not available for viewing) filed.
Date: 04/10/2009
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 04/03/2009
Proceedings: Notice of Filing (of Respondent`s Exhibits A-F; exhibits not available for viewing) filed.
PDF:
Date: 03/09/2009
Proceedings: Notice of Taking Deposition (of M. Creviston) filed.
PDF:
Date: 02/16/2009
Proceedings: Order Granting Continuance and Re-scheduling Hearing by Video Teleconference (hearing set for April 10, 2009; 9:30 a.m.; Jacksonville and Tallahassee, FL).
PDF:
Date: 02/13/2009
Proceedings: Petitioner`s Objection to Respondent`s Motion to Continue filed.
PDF:
Date: 02/12/2009
Proceedings: Motion for Continuance filed.
Date: 02/12/2009
Proceedings: Petitioner`s Exhibits (exhibits not available for viewing) filed.
PDF:
Date: 02/06/2009
Proceedings: Petitioner`s Second Notice of Service of Petitioner`s Exhibits filed.
Date: 01/28/2009
Proceedings: Petitioner`s Exhibits (not available for viewing) filed.
PDF:
Date: 01/23/2009
Proceedings: Petitioner`s Notice of Service of Petitioner`s Exhibits filed.
PDF:
Date: 11/26/2008
Proceedings: Order of Video Instructions.
PDF:
Date: 11/26/2008
Proceedings: Notice of Hearing by Video Teleconference (hearing set for February 19, 2009; 9:30 a.m.; Jacksonville and Tallahassee, FL).
PDF:
Date: 11/25/2008
Proceedings: Amended Joint Response to Initial Order filed.
PDF:
Date: 11/24/2008
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 11/19/2008
Proceedings: Initial Order.
PDF:
Date: 11/19/2008
Proceedings: Administrative Complaint filed.
PDF:
Date: 11/19/2008
Proceedings: Election of Rights filed.
PDF:
Date: 11/19/2008
Proceedings: Agency referral filed.

Case Information

Judge:
LISA SHEARER NELSON
Date Filed:
11/19/2008
Date Assignment:
11/19/2008
Last Docket Entry:
10/29/2009
Location:
Jacksonville, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
Suffix:
PL
 

Counsels

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