09-003021 Ida Lupino Cooper vs. Okaloosa County Supervisor Of Elections
 Status: Closed
Recommended Order on Tuesday, March 30, 2010.


View Dockets  
Summary: The evidence demonstrated that Petitioner was terminated for non-discriminatory reasons even though letter of termination did not state real or all reasons for action.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8IDA LUPINO COOPER, )

12)

13Petitioner, )

15)

16vs. ) Case No. 09-3021

21)

22OKALOOSA COUNTY SUPERVISOR OF )

27ELECTIONS, )

29)

30Respondent. )

32)

33RECOMMENDED ORDER

35Pursuant to Notice, a final hearing was conducted in this

45case before Diane Cleavinger, Administrative Law Judge with the

54Division of Administrative Hearings on December 3, 2009, in

63Shalimar, Florida.

65APPEARANCES

66For Petitioner: Carolyn Cummings, Esquire

71Cummings & Hobbs, P.A.

75462 West Brevard Street

79Tallahassee, Florida 32301

82For Respondent: Michael K. Grogan, Esquire

88T. Kort Parde, Esquire

92Allen, Norton & Blue, P.A.

97800 West Monroe Street

101Jacksonville, Florida 32202

104STATEMENT OF THE ISSUE

108Whether Petitioner was discriminated against by Respondent, based upon her race, in violation of Section 760.10, Florida Statutes.

126PRELIMINARY STATEMENT

128On December 18, 2008, Petitioner, Ida Lupino Cooper,

136(Petitioner), filed an Employment Complaint of Discrimination

143with the Florida Commission on Human Relations (FCHR). The

152Complaint alleged that Respondent, Okaloosa County Supervisor of

160Elections (Respondent), discriminated against her on the basis

168of race in violation of Section 760.10, Florida Statutes.

177Specifically, the Complaint alleged that Petitioner was

184discriminated against when she suffered an adverse employment

192action on September 19, 2008, when Respondent terminated her

201employment. FCHR investigated Petitioner’s Complaint. On

207April 30, 2009, FCHR issued a: No Cause Determination and

217notified Petitioner of her right to file a Petition for Relief.

228Thereafter, Petitioner filed a Petition for Relief with

236FCHR on June 1, 2009. The Petition was based on the same

248allegations as the earlier Complaint. FCHR forwarded the matter

257to the Division of Administrative Hearings.

263Prior to the hearing, the parties entered into a Joint

273Prehearing Stipulation. Those stipulations have been utilized

280in this Recommended Order.

284At the hearing and contrary to clearly established law,

293FCHR did not make arrangements to preserve the testimony at the

304final hearing, either by sending a court reporter or a recording

315device with someone to operate it. See § 120.57(1)(g), Fla.

325Stat. (2009); Fla. Admin. Code R. 28-106.214; North Dade

334Security Ltd. Corp. v. Dept. of State , 530 So. 2d 1040 (Fla. 1st

347DCA 1988) and Poirer v. Dept. of Health & Rehab. Servs. , 351 So.

3602d 50 (Fla. 1st DCA 1977). The parties were informed of the

372agency’s policy to not provide an official means of preserving

382the testimony at the final hearing. Neither party hired a court

393reporter to preserve the hearing. All parties elected to

402proceed with the hearing without preservation of the record.

411Therefore, there is no record of the final hearing, except for

422exhibits, if any, received into evidence and this Recommended

431Order.

432During the hearing, Petitioner testified in her own behalf

441and presented the testimony of Tiffany Lovett. Petitioner also

450offered six exhibits into evidence. Five of those exhibits were

460admitted into evidence. Respondent presented the testimony of

468six witnesses, Patricia Hollarn, the former Okaloosa County

476Supervisor of Elections, Shirley Young, Louise McGirr, Brenda

484Ball, and Jimmie Giles. Respondent offered six exhibits into

493evidence. Additionally, both parties entered three joint

500exhibits into evidence.

503FINDINGS OF FACT

5061. The Respondent, the Okaloosa County Supervisor of

514Elections, is an employer within the meaning of the Florida

524Civil Rights Act of 1992, as amended. It is an equal

535opportunity employer. During the time relevant to this matter,

544the Supervisor of Elections had 16 or 17 full-time employees, 5

555of whom were black. The employees worked out of three separate

566locations that were approximately 25 miles apart. All employees

575were and continue to be at-will employees.

5822. The Supervisor of Elections is a constitutionally-

590elected office. The office’s primary functions are to conduct

599all county elections, to handle voter registration, process

607candidate qualification, and conduct voter education.

6133. At the time relevant to this proceeding, Patricia

622Hollarn was elected to serve as the Supervisor of Elections in

633Okaloosa County from January 1989 until January 2009. During

642her tenure, she had the authority to hire and fire her staff,

654pursuant to Section 129.202, Florida Statutes. Under that

662statute and the constitution, the Supervisor of Elections office

671is separate and independent from the County or the State and is

683not subject to County or State personnel rules. However, under

693Patricia Hollarn's tenure, the Respondent utilized some of the

702Human Resources of the Okaloosa County Board of County

711Commissioners for directions in some personnel policies for the

720termination of employees.

7234. Petitioner, Ida Lupino Cooper, is a black female. As

733such, she is a member of a protected class.

7425. Ms. Cooper was hired by Respondent on July 31, 2007, as

754an Elections Specialist I and was assigned to work out of the

766Fort Walton Beach office. Essential job functions included the

775computerized data entry of voter registration information and

783information related to applicants who registered for elected

791offices in Okaloosa County, as well as assisting with elections

801and primaries. Other essential job functions included

808responding to concerns over voter-related matters and performing

816administrative support, answering the telephone, sorting and

823dispersing the mail and any other assigned duties related to the

834Supervisor of Elections’ offices. Important to job performance

842was the ability to tactfully and effectively interact with the

852public and with co-workers. Although there are consistent day-

861to-day functions in preparing for each election, critical

869workload increases around the day elections are held. Workload

878was particularly heavy during the 2008 primary and general

887elections due to large increases in voter registration and

896turnout.

8976. The Fort Walton Beach office employed two Election

906Specialists. Kimberly Williams, who is white, was the other

915Election Specialist at the Fort Walton Beach office.

923Ms. Williams was the only employee Petitioner alleged was

932similarly situated to her.

9367. The Petitioner's and Ms. Williams’immediate supervisor

943was Louise McGirr. She held the position of Voter Registration

953Coordinator. Ms. McGirr supervised all employees who had data

962entry responsibilities. She worked one day a week at the Fort

973Walton Beach office.

9768. A goal of the Supervisor of Elections was to have and

988maintain a reputation of accuracy in the data collected by the

999Supervisor’s office. To achieve that goal, Ms. Hollarn created

1008a position to oversee the accuracy of the data entry and editing

1020process. Brenda Ball was the Quality Control Editor who oversaw

1030the data entry and editing process for the Supervisor of

1040Elections. Ms. Ball was sometimes assisted in her quality

1049control responsibilities by Martha Hall from the warehouse. She

1058was not a direct supervisor of Petitioner or any of the

1069Elections Specialists.

10719. In order to oversee quality control, Ms. Ball received

1081hard copies of data contained in Verification Reports that had

1091been entered by the employees in the office with data entry

1102responsibilities. The data primarily consisted of names,

1109addresses and other information relevant to a voter’s right to

1119vote. Each report also reflected the person who had entered the

1130data. From the Verification Reports, Ms. Ball and sometimes

1139Ms. Hall edited and corrected errors and omissions in the data

1150that had been entered. She and Martha Hall generally reviewed

1160and corrected all of the data entries made by the Election

1171Specialists on a daily basis.

117610. The Verification Reports reflected that all of the

1185Elections Specialists made repetitive mistakes in their data

1193entry. The most commonly-found errors were capitalizations in

1201the wrong place, misspelling the name of voters, incorrect and

1211missing mailing addresses, missing apartment numbers and missing

1219zip codes, as well as faulty formatting. Ms. Ball did not tally

1231or keep a record of the errors, but would routinely advise all

1243employees about consistent types of errors she was noticing and

1253to be accurate. However, there was no definitive measurement or

1263standard regarding the number of errors that were acceptable or

1273unacceptable.

127411. In Petitioner’s Probationary Employee Performance

1280Appraisal of January 9, 2008, Ms. Cooper received all 2s on a

1292rating scale of 0 to 5. A score of 2 indicated that the

1305employee “meets expectations.” One of the categories reviewed

1313was for accuracy. In that category, Petitioner received a 2,

1323reflecting the criteria that her work was “normally correct and

1333timely.” Additionally, from the comments of Petitioner’s

1340supervisors, including Ms. Hollarn, Petitioner clearly needed to

1348learn more, but her employer was satisfied with her performance.

1358Petitioner’s overall performance was scaled as 30 points out of

1368a potential 60 points. The score made her eligible to receive a

13803 percent performance pay increase which she received. The

1389available options were no increase or a 3 percent performance

1399pay increase. She signed the evaluation and testified that she

1409was happy with it.

141312. Kimberly Williams received her Probationary Employee

1420Performance Appraisal on March 17, 2008. Like Petitioner, she

1429received all 2’s and a scaled score of 30 out of 60 points. It

1443was noted in her evaluation that she normally arrived early to

1454work. Like Petitioner, Ms. Williams’ supervisors, including

1461Ms. Hollarn, were satisfied with her performance and she

1470received a 3 percent performance pay increase. There was no

1480evidence presented that Petitioner was treated less favorably or

1489subjected to more scrutiny than Ms. Williams

149613. Over the next several months and in an attempt to

1507address Petitioner’s job performance, Ms. Hollarn, met with

1515Petitioner on several occasions providing verbal counseling to

1523her regarding her job performance. These “meetings” were not

1532formal and were more like friendly conversations geared towards

1541helping an employee. This type of employee counseling was in

1551line with Ms. Hollarn’s style of supervising. Additionally,

1559Louise McGirr, Petitioner’s supervisor, sent written counseling

1566to her staff reminding the Petitioner and other Election

1575Specialists about consistent types of data entry errors and the

1585need for accuracy. Contrary to the allegations contained in her

1595FCHR complaint and Petition, Petitioner admitted that she had

1604received such counseling from her supervisors.

161014. During these meetings with Petitioner, Ms. Hollarn

1618noted that Petitioner often tried to compare her work to other

1629employees instead of focusing on her work and how to improve her

1641performance. Ms. Hollarn did like this trait of Petitioner and

1651felt she should pay attention to improving her own work. Such

1662an opinion is not uncommon among supervisors, and there was no

1673evidence that demonstrated Ms. Hollarn’s opinion was based on

1682race.

168315. On July 10, 2008, Petitioner received her Annual

1692Employee Performance Appraisal. She again received all 2’s on a

1702rating scale of 0 to 5, including the category of “accuracy.”

1713Her overall performance again was 30 points out of a potential

172460 points. Thirty points was the lowest-scaled score in the

1734“meets expectations” category. The next category down was

1742“needs improvement.” The scaled score made her eligible to

1751receive a 1 percent performance pay increase, which she

1760received. The Appraisal noted that she frequently detailed

1768other employee’s flaws, rather than focus on her

1776responsibilities. The Appraisal also noted that she had a lot

1786to learn, but dealt with the public well. In short, the

1797Appraisal reflects that Petitioner was perceived as an average

1806employee after one year, especially since Petitioner did not

1815volunteer for non-mandatory overtime and did not arrive or begin

1825work early. Petitioner refused to sign her Employee Performance

1834Appraisal because she thought it should be higher so that she

1845could qualify for a higher pay increase.

185216. Contemporaneous to Petitioner’s Annual Employee

1858Performance Appraisal, she was verbally counseled by her

1866supervisor, Louise McGirr on July 10, 2008. Ms. McGirr warned

1876Petitioner that her attention to detail and work performance

1885were unsatisfactory and she needed to improve.

189217. Kimberly Williams received her Annual Employee

1899Performance Appraisal on November 18, 2008. She received mostly

19082’s and several 3’s on a rating scale from 0 to 5. She received

1922reliability, attendance, productivity, follow through and

1928initiative. Ms. Williams received a scaled score of 35 out of

193960 points. The scaled score made her eligible to receive a 1

1951percent performance pay increase. For unknown reasons,

1958Ms. Williams was not recommended for the pay increase by the

1969Supervisor of Elections and, unlike Petitioner, did not receive

1978the pay increase. However, the Appraisal indicated that her

1987supervisors and Ms. Hollarn were impressed with Ms. Williams’

1996drive, self-starting ability and initiative which she

2003demonstrated during the 2008 election which was record-setting

2011in the number of voter registrations and turnout. The testimony

2021revealed that Ms. Williams was perceived as more than an average

2032employee, especially since she arrived and began work early and

2042volunteered for overtime even though it was not required. Again

2052there was no evidence that Petitioner received more scrutiny in

2062her job performance than Ms. Williams

206818. Sometime in late summer of 2008, Ms. Hollarn was

2078involved in an automobile accident that resulted in very serious

2088injuries to her, and caused her to be hospitalized and homebound

2099for several weeks. During the period of the first election

2109primary in August, Ms. Hollarn conducted meetings from her

2118hospital room and placed Shirley Young and Louise McGirr in

2128charge during the election primary.

213319. The August 26, 2008, primary was an unusually busy

2143time at all the Supervisors’ offices and was a period when

2154tensions ran high and time was of the essence because election

2165results were being counted. As indicated, Shirley Young was

2174acting on behalf of the Supervisor of Elections at the time due

2186to Patricia Hollarn’s continued incapacitation from her car

2194accident. Ms. Young was trying to determine whether or not a

2205specific precinct’s voting machine uploaded critical election

2212results from the Fort Walton Beach office to the Crestview

2222office. The difficulty with the machine was causing a delay in

2233the election results which the media and public were waiting on

2244and which the Chairman of the Canvassing Board, a county judge,

2255was becoming impatient over the delay. Ms. Young called the

2265Fort Walton Beach office to inquire about the delay and asked to

2277speak to Pam McCelvey, who had knowledge about the information

2287she was seeking. Petitioner answered the telephone and placed

2296Ms. Young on hold after asking her "if she could wait a minute."

2309Petitioner placed Shirley Young on hold, for a period of time,

2320estimated to be from 10 seconds to 5 minutes. Petitioner or

2331someone else hung up the phone on Ms. Young, requiring Ms. Young

2343to call back a second time. Ms. Young believed it was

2354Petitioner who hung up on her, but irrespective of who hung up,

2366Ms. Young felt that she should not have been placed on hold and

2379made to wait for critical election information. Ms. Young was

2389strongly that Petitioner did not show tact or effective

2398interaction with her at a very critical time during the

2408election.

240920. Ms. Young conveyed the above events of the election

2419night to Patricia Hollarn. At the time, neither Ms. Hollarn nor

2430Ms. Young discussed the telephone incident on election night

2439with the Petitioner, and Petitioner was not disciplined for

2448placing Ms. Young on hold or hanging up on her. From her

2460demeanor at the hearing, Ms. Hollarn was very displeased and

2470somewhat embarrassed about the telephone incident and felt

2478Petitioner had acted very inappropriately, did not fit in the

2488office and, more than anything else, precipitated Ms. Hollarn’s

2497decision to terminate Petitioner. Even though the facts may be

2507in dispute as to exactly what happened during the August

2517primary, there was no evidence that Ms. Hollarn’s perception of

2527the incident was illegitimate or related to Petitioner’s race.

253621. Shortly after the telephone incident and when she was

2546physically able to address the matter, Ms. Hollarn began looking

2556for a reason to terminate Petitioner. Ms. Hollarn asked Brenda

2566Ball about Petitioner’s data entry accuracy. She did not ask

2576Ms. Ball about any other employee’s data entry accuracy.

2585However, at hearing, Ms. Ball’s impression was that Kimberly

2594Williams made as many errors and similar errors as Petitioner.

260422. Although the evidence was not clear on what

2613information was reviewed, Ms. Ball reviewed some information on

2622Petitioner’s errors since her last evaluation on July 10, 2008.

2632The information included the Verification Reports she received.

2640In an email dated September 17, 2008, Ms. Ball responded to the

2652Supervisor of Elections’ inquiry. Ms. Ball stated that there

2661had been some improvement in Petitioner’s data entry performance

2670since her last performance evaluation of July 10, 2008, but that

2681Petitioner’s performance had slowly declined since then. She

2689also described the type of consistent errors Petitioner made

2698while entering data. Ms. Hollarn did not discuss the fact that

2709she intended to terminate Petitioner with Ms. Ball. At the time

2720of Ms. Hollarn’s inquiry, Ms. Ball did not know Petitioner would

2731be terminated and she did not recommend her termination.

274023. During her testimony, Ms. Ball reviewed Verification

2748Reports from the data that had been entered by Petitioner and by

2760Kimberly Williams, her white comparator. The review during the

2769trial covered data entered during August 2008 and part of

2779September 2008 until the day of Petitioner's termination. The

2788evidence did not demonstrate that these were the same reports

2798that Ms. Ball had reviewed for her response to Ms. Hollarn’s

2809earlier inquiry regarding Petitioner. A very rough tally of the

2819errors that were counted during the hearing indicated that for

282930 days in August 2008, Petitioner made 79 demonstrated errors

2839while her white counterpart, Kimberly Williams, made 37 errors

2848during a 10-day period in August. For ten days in September

28592008, Williams had 92 demonstrated errors, while Petitioner made

286888 errors for 11 days in September. Indeed, Ms. Ball's review

2879of both Petitioner and Williams’ data entry during the hearing,

2889while not scientific or precise, clearly indicated that they

2898both made the same type of repetitive errors. However, the

2908Verification Reports presented at the hearing did not

2916demonstrate whether the number of errors made by Petitioner and

2926Ms. Williams were significantly comparable or different because

2934the reports did not cover the same periods of time, account for

2946variability in office duties and were not analyzed statistically

2955in any scientific manner. No expert witness or independent

2964objective analysis of the numbers was offered at the hearing.

297424. Petitioner offered the testimony of Tiffany Lovett,

2982the Candidate Coordinator for the Supervisor of Elections

2990Office, who was responsible for maintaining information on voter

2999petitions and absentee ballots. She testified that she had

3008previously had problems with data entry performed on her work by

3019Kimberly Williams substantial enough that she complained to

3027Louise McGirr and to Pat Hollarn about Williams’ inaccuracy.

3036The evidence was not clear whether Petitioner entered data for

3046Ms. Lovett or, if she did, the time period that Petitioner

3057entered such data. However, Ms. Lovett also testified that all

3067employees made errors in data entry and made such errors

3077especially during the 2008 primary period.

308325. Patricia Hollarn formalized her decision to terminate

3091Petitioner's employment on September 19, 2008. On that date,

3100Ms. Hollarn came to the Fort Walton office in a wheel chair.

3112She was still recovering from her automobile accident. She

3121requested that Petitioner meet with her and Shirley Young.

3130During the meeting, Ms. Hollarn gave Petitioner a letter of

3140termination, effective that day. The letter specifically

3147stated:

3148On July 10, 2008, you were counseled by your

3157supervisor, Louise McGirr, regarding your

3162work performance and attention to detail in

3169your office duties. Although a slight

3175improvement did occur for a short amount of

3183time, a consistent, significant improvement

3188has not been seen.

3192. . . therefore, as of today your current

3201employment is terminated (per 129.202(2) FS

3207and Okaloosa County Human Resources Policy

3213Manual Chapter XX, Section B 4k

3219“Incompetence and inefficiency in the

3224performance of assigned duties”). . . .

3231During the meeting, Ms. Hollarn also told Petitioner that she

3241was not a good fit in the office which the evidence showed was

3254more indicative of the real reason for Petitioner’s termination.

326326. Ms. Hollarn admitted that she had not personally

3272reviewed Petitioner's work performance, work product or alleged

3280work errors, but relied on information and input she received

3290from Jimmie Giles, Brenda Ball, Louise McGirr and Shirley Young

3300about Petitioner's job deficiencies. However, Jimmie Giles

3307testified that she did not give any information to Ms. Hollarn

3318about Petitioner's job performance. Ms. Giles made it clear

3327that her job duties were data entry, she did not supervise any

3339employees, and she certainly did not recommend that Petitioner

3348be fired from her job. On the other hand, Ms. McGirr and

3360Ms. Young both provided negative input about Petitioner’s job

3369performance. In particular, Ms. McGirr reported that Petitioner

3377did not volunteer to work overtime, despite the need created by

3388the upcoming elections.

339127. Petitioner’s lack of focus on solving her performance

3400issues and focus on other employee’s performance and her

3409unwillingness to “volunteer” for overtime all contributed to

3417Ms. Hollarn’s negative view of Petitioner. Added to this

3426negative view was the telephone incident that was reported to

3436her by Ms. Young and was embarrassing to her office. None of

3448these reasons were based on Petitioner’s race. Given these

3457facts, the fact that the termination letter did not state the

3468real or all the reasons for Petitioner’s termination does not

3478demonstrate that Respondent’s motives for terminating Petitioner

3485were based on Petitioner’s race. Petitioner was terminated for

3494her poor work performance, less than self-motivated conduct and

3503the telephone incident. There was no evidence that Respondent’s

3512reason for termination was a pretext to cover discrimination.

352128. Moreover, Petitioner’s termination was not solely

3528based on data entry errors. Differences between the work of

3538Petitioner and Ms. Williams, brought out at the hearing,

3547pertained to their overall performance. Although Ms. Williams

3555and Petitioner received identical scores of 30 on their

3564Probationary Employee Performance appraisals, Ms. Williams

3570received a higher score on her first Annual Employee Performance

3580Appraisal. Despite the five-point higher score than Petitioner,

3588Ms. Williams received no pay increase, while Petitioner received

3597a 1 percent pay increase. Finally, Petitioner was replaced by

3607Latoya Knox, who is black, had previously worked in the office

3618and who Ms. Hollarn wanted to hire back. Given these facts,

3629Petitioner did not establish by a preponderance of the evidence

3639that she was treated differently than comparable non-minority

3647co-workers, her termination was based on her race or that the

3658reasons given for her termination were a pretext for

3667discrimination. Therefore, the Petition for Relief should be

3675dismissed.

3676CONCLUSIONS OF LAW

367929. The Division of Administrative Hearings has

3686jurisdiction over the parties to and the subject matter of this

3697proceeding. See §§ 120.569 and 120.57(1), Fla. Stat (2009).

370630. Section 760.10, Florida Statutes, provides that it is

3715an unlawful employment practice for an employer

3722[t]o discharge or to fail to refuse to hire

3731any individual, or otherwise, discriminate

3736against any individual with respect to

3742compensations, terms, conditions, or

3746privileges of employment because of such

3752individual’s race, color, religion, sex,

3757national origin, age, handicap or marital

3763status.

3764§ 760.10(1)(a), Fla. Stat. (2009).

376931. FCHR and the Florida courts have determined that

3778federal discrimination law should be used as guidance when

3787construing provisions of Section 760.10, Florida Statutes

3794(2008). See Albra v. Advan, Inc. , 490 F.3d 826 (11th Cir.

38052007); Winn Dixie Stores v. Reddick , 954 So. 2d 723 (Fla. 1st

3817DCA 2007); Brand vs. Florida Power Corp. , 633 So. 2d 504, 509

3829(Fla. 1st DCA 1994); Florida Dept. of Community Affairs v.

3839Bryant , 586 So. 2d 1205 (Fla. 1st DCA 1991); and Scott v. Fla.

3852Dept. of Children & Family Services , 19 Fla. L. Weekly Fed.

3863D.268, 2005 U.S. Dist. LEXIS 19261 (N.D. Fla. 2005).

387232. The Supreme Court of the United States established in

3882McDonnell Douglas Corp. v. Green , 411 U.S. 792 (1973), and Texas

3893Department of Community Affairs v. Burdine , 450 U.S. 248 (1981),

3903the analysis to be used in cases alleging discrimination under

3913Title VII. This analysis was reiterated and refined in

3922St. Mary’s Honor Center v. Hicks , 509 U.S. 502 (1993). See also

3934Zappa v. Wal-Mart Stores, Inc. , 1 F. Supp. 2d 1354, 1356 (M.D.

3946Fla. 1998); Standard v. A.B.E.L. Svcs., Inc. , 161 F.3d 1318

3956(11th Cir. 1998); and Walker v. Prudential Property & Casualty

3966Insurance, Co. , 286 F.3d 1270 (11th Cir 2002).

397433. Under McDonnell Douglas , Petitioner has the burden of

3983establishing by a preponderance of the evidence a prima facie

3993case of unlawful discrimination. If a prima facie case is

4003established, Respondent must articulate some legitimate, non-

4010discriminatory reason for the action taken against Petitioner.

4018Once this non-discriminatory reason is offered by Respondent,

4026the burden of production then shifts back to Petitioner to

4036demonstrate that the offered reason is merely a pretext for

4046discrimination. As the Supreme Court stated in Hicks , before

4055finding discrimination, “the fact finder must believe the

4063plaintiff’s explanation of intentional discrimination.” Hicks ,

4069509 U.S. at 519. Additionally, “Defendants burden . . . is

4080exceedingly light” and “’is merely one of production, not

4089proof’.” Perryman v. Johnson Products, Co. , 698 F.2d 1138 (11th

4099Cir. 1983).

410134. In Hicks , the Court stressed that even if the fact-

4112finder does not believe the proffered reason given by the

4122employer, the burden remains with Petitioner to demonstrate a

4131discriminatory motive for the adverse employment action. Id .

4140See also Texas Dep’t of Community Affairs v. Burdine , 450 U.S.

4151248 (1981).

415335. "Direct evidence is evidence that, if believed, would

4162prove the existence of discriminatory intent without resort to

4171inference or presumption." King v. La Playa-De Varadero

4179Restaurant , No. 02-2502, 2003 WL 435084 (Fla. DOAH

41872003)(Recommended Order).

418936. However, "[D]irect evidence of intent is often

4197unavailable." Shealy v. City of Albany, Ga. , 89 F.3d 804, 806

4208(11th Cir. 1996). For this reason, those who claim to be

4219victims of discrimination "are permitted to establish their

4227cases through inferential and circumstantial proof." Kline v.

4235Tennessee Valley Authority , 128 F.3d 337, 348 (6th Cir. 1997).

4245Importantly, proof that, in essence, amounts to no more than

4255mere speculation and self-serving belief on the part of the

4265complainant concerning the motives of the Respondent is

4273insufficient, standing alone, to establish a prima facie case of

4283intentional discrimination. See Lizardo v. Denny's, Inc. , 270

4291F.3d 94, 104 (2d Cir. 2001)("The record is barren of any direct

4304evidence of racial animus. Of course, direct evidence of

4313discrimination is not necessary. . . . However, a jury cannot

4324infer discrimination from thin air. Plaintiffs have done little

4333more than cite to their mistreatment and ask the court to

4344conclude that it must have been related to their race. This is

4356not sufficient.")(citations omitted.); Reyes v. Pacific Bell , 21

4365F.3d 1115 (Table), 1994 WL 107994 *4 n.1 (9th Cir. 1994)("The

4377only such evidence [of discrimination] in the record is Reyes’

4387own testimony that it is his belief that he was fired for

4399discriminatory reasons. This subjective belief is insufficient

4406to establish a prima facie case."); Little v. Republic Refining

4417Co., Ltd. , 924 F.2d 93, 96 (5th Cir. 1991)("Little points to his

4430own subjective belief that age motivated Boyd. An age

4439discrimination plaintiff's own good faith belief that his age

4448motivated his employer's action is of little value."); Elliott

4458v. Group Medical & Surgical Service , 714 F.2d 556, 567 (5th Cir.

44701983)("We are not prepared to hold that a subjective belief of

4482discrimination, however genuine, can be the basis of judicial

4491relief."); Jackson v. Waguespack , No. 1-2972, 2002 U.S. Dist.

4501Lexis 20864, 2002 WL 31427316 (E.D. La. 2002)("[T]he Plaintiff

4511has no evidence to show Waguespack was motivated by racial

4521animus. Speculation and belief are insufficient to create a

4530fact issue as to pretext nor can pretext be established by mere

4542conclusory statements of a Plaintiff that feels she has been

4552discriminated against. The Plaintiff's evidence on this issue

4560is entirely conclusory, she was the only black person seated

4570there. The Plaintiff did not witness Defendant Waguespack make

4579any racial remarks or racial epithets."); Coleman v. Exxon

4589Chemical Corp. , 162 F.Supp. 2d 593, 622 (S.D. Tex.

45982001)("Plaintiff's conclusory, subjective belief that he has

4606suffered discrimination by Cardinal is not probative of unlawful

4615racial animus."); Cleveland-Goins v. City of New York , No. 99-

4626Civ.1109, 1999 U.S. Dist. LEXIS 13255, 1999 WL 673343 (S.D. N.Y.

46371999)("Plaintiff has failed to proffer any relevant evidence

4646that her race was a factor in defendants’ decision to terminate

4657her. Plaintiff alleges nothing more than that she ‘was the only

4668African-American man [sic] to hold the position of

4676administrative assistant/secretary at Manhattan Construction.’

4681(Compl.¶ 9.) The Court finds that this single allegation,

4690accompanied by unsupported and speculative statements as to

4698defendants’ discriminatory animus, is entirely insufficient to

4705make out a prima facie case or to state a claim under Title

4718VII."); Umansky v. Masterpiece International Ltd. , No. 96–Civ.

47272367, 1998 U.S. Dist. LEXIS 11775, 1998 WL 433779 (S.D. N.Y.

47381998)("Plaintiff proffers no support for her allegations of race

4748and gender discrimination other than her own speculations and

4757assumptions. The Court finds that plaintiff cannot demonstrate

4765that she was discharged in circumstances giving rise to an

4775inference of discrimination, and therefore has failed to make

4784out a prima facie case of race or gender discrimination."); and

4796Lo v. F.D.I.C. , 846 F. Supp. 557, 563 (S.D. Tex. 1994)("Lo's

4808subjective belief of race and national origin discrimination is

4817legally insufficient to support his claims under Title VII.").

482737. In order to establish a prima facie case of

4837discrimination, Petitioner must demonstrate that:

4842a. Petitioner is a member of a protected

4850class;

4851b. Petitioner is qualified for the

4857position;

4858c. Petitioner was subject to an adverse

4865employment decision; and,

4868d. Petitioner was treated less favorably

4874than similarly situated persons outside the

4880protected class.

4882Manniccia v. Brown , 171 F.3d 1364 (11th Cir. 1999); Canino v.

4893EEOC , 707 F.2d 468 (11th Cir. 1983); Smith v. Georgia , 684 F.2d

4905729 (11th Cir. 1982); Lee v. Russell County School Board , 684

4916F.2d 769 (11th Cir. 1984); and Holifield v. Reno , 115 F.3d 1555,

49281562 (11th Cir 1997).

493238. In this case, Petitioner has alleged that Respondent

4941unlawfully discriminated against her on the basis of her race.

4951As a black female, Petitioner is a member of a protected class.

4963Additionally, Petitioner was qualified for the position to which

4972Respondent assigned her.

497539. Petitioner identified Kimberly Williams as her only

4983comparator. Ms. Williams is a white female and was an Elections

4994Specialist I working in the same branch office as Petitioner.

5004Other election staff performing the same work at the other

5014offices, both black and white, were not offered by Petitioner as

5025comparators.

502640. As indicated, the burden of proof is on Petitioner to

5037identify a similarly situated employee who was treated more

5046favorably despite having engaged in similar misconduct and who

5055is outside of Petitioner’s protected class. Davis v. City of

5065Panama City, Fla. , 510 F. Supp. 2d 671, 686 (N.D. Fla. 2007).

5077In making the comparison, the quality of the misconduct must

5087rise to the level of being nearly identical. See Maniccia v.

5098Brown , 171 F.3d 1364, 1368 (11th Cir. 1999) and Mayberry v.

5109Vought Aircraft Co. , 55 F.3d 1086 (5th Cir. 1995).

511841. The evidence demonstrated that Ms. Williams was

5126similarly situated to Petitioner in that they held the same

5136position and worked at the same office. However, the evidence

5146did not establish that Ms. Williams was treated more favorably

5156than Petitioner. Both received 2’s in the area of accuracy.

5166The evidence did not demonstrate that Ms. William’s accuracy was

5176less than that of Petitioner’s. Here Petitioner’s attempted

5184statistical analysis of data entry errors between Petitioner and

5193Ms. Williams are virtually meaningless. The tallies fail to

5202show that Ms. Williams was treated more favorably than

5211Petitioner. The testimony merely demonstrates that both

5218Petitioner and Ms. Williams made errors during different time

5227spans. Statistics without an analytical foundation are

5234virtually meaningless.

523642. On the other hand, Ms. Williams exceeded Petitioner’s

5245performance in other rated areas. The evidence demonstrated

5253that Ms. Williams was ready, willing and able to assist her

5264superiors and arrived at and began work early. Her signed

5274annual evaluation had a score of 35, up from 30, and she

5286received 3’s in 5 areas, whereas Petitioner received all 2’s.

5296To the contrary, the evidence demonstrated that Petitioner did

5305not volunteer for overtime even though there was a need and

5316focused on other people’s work instead of her own. None of

5327these characteristics were based on race and all of these

5337reasons justify the discrepancy in scoring between the two

5346employees on their appraisals.

535043. Added to the mix, the August 2008 primary election

5360telephone incident with Shirley Young caused Petitioner’s

5367employer’s opinion of her work to be further reduced to the

5378point where Ms. Hollarn decided to terminate Petitioner. No

5387such conduct on the part of Ms. Williams was established by the

5399evidence. To that extent, Petitioner and Ms. Williams were not

5409similar and Petitioner failed to establish a prima facie case.

541944. However, even assuming arguendo that Petitioner did

5427establish a prima facie case, the evidence demonstrated that

5436Petitioner’s termination was based on more than data entry

5445errors. Both her attitude about her work and her lack of

5456volunteering for overtime contributed to her termination.

5463However, the major reason Petitioner was terminated was the

5472telephone incident that occurred on August 26, 2008. All of

5482these reasons were valid reasons for terminating an at-will

5491employee and are legitimate, non-discriminatory reasons for

5498Petitioner’s termination.

550045. Therefore, the burden shifts back to Petitioner to

5509demonstrate that the offered reason for termination is merely a

5519pretext for discrimination. As the Supreme Court stated in

5528Hicks , it is not pretext “unless it is shown both that the

5540reason was false, and that [racial] discrimination was the real

5550reason.” Hicks , 509 U.S. at 515. Further, before finding

5559discrimination, “the fact finder must believe the plaintiff’s

5567explanation of intentional discrimination.” Hicks , 509 U.S. at

5575519.

557646. In this case, even assuming arguendo , that Petitioner

5585established a prima facie case and that Petitioner violated its

5595performance and conduct policies, even if wrong , the evidence

5604demonstrated that Petitioner’s termination was based on non-

5612discriminatory reasons. See Chapman v. Al Transport , 299 F.3d

56211012, 1030-31 (11th Cir. 2000)(holding defendant may terminate

5629an employee for good or bad reasons without violating federal

5639law); Thomas v. Nicholson , 263 Fed.Appx. 814, 816 (11th Cir.

56492008)(“We have held that [t]he employer may fire an employee for

5660a good reason, a bad reason, a reason based on erroneous facts,

5672or for no reason at all, as long as its action is not for a

5687discriminatory reason’.”).

568947. Petitioner’s lack of focus on solving her performance

5698issues and focus on other employee’s performance and her

5707unwillingness to “volunteer” for overtime all contributed to

5715Ms. Hollarn’s negative view of Petitioner. Added to this

5724negative view was the telephone incident that was reported to

5734her by Ms. Young and was embarrassing to her office. None of

5746these reasons were based on Petitioner’s race. Given these

5755facts, the fact that the termination letter did not state the

5766real or all of the reasons for Petitioner’s termination does not

5777demonstrate that Respondent’s motives for terminating Petitioner

5784were based on Petitioner’s race. Petitioner was terminated for

5793her poor work performance, less than self-motivated conduct and

5802the telephone incident. There was no evidence that Respondent’s

5811reason for termination was a pretext to cover discrimination.

5820Finally, Petitioner was replaced by Latoya Knox, who is black,

5830had previously worked in the office and who Ms. Hollarn wanted

5841to hire back. Given these facts, Petitioner did not establish

5851by a preponderance of the evidence that she was treated

5861differently than comparable non-minority co-workers, her

5867termination was based on her race or that the reasons given for

5879her termination were a pretext for discrimination. Therefore,

5887the Petition for Relief should be dismissed.

5894RECOMMENDATION

5895Based upon the foregoing Findings of Fact and Conclusions

5904of Law, it is RECOMMENDED that the Florida Commission on Human

5915Relations issue a Final Order dismissing the Petition for Relief

5925with Prejudice.

5927DONE AND ENTERED this 30th day of March, 2010, in

5937Tallahassee, Leon County, Florida.

5941S

5942DIANE CLEAVINGER

5944Administrative Law Judge

5947Division of Administrative Hearings

5951The DeSoto Building

59541230 Apalachee Parkway

5957Tallahassee, Florida 32399-3060

5960(850) 488-9675

5962Fax Filing (850) 921-6847

5966www.doah.state.fl.us

5967Filed with the Clerk of the

5973Division of Administrative Hearings

5977this 30th day of March, 2010.

5983COPIES FURNISHED :

5986Michael K. Grogan, Esquire

5990Allen Norton & Blue

5994800 West Monroe Street, Suite 100

6000Jacksonville, Florida 32202

6003Carolyn Davis Cummings, Esquire

6007Cummings & Hobbs, P.A.

6011462 West Brevard Street

6015Tallahassee, Florida 32301

6018Denise Crawford, Agency Clerk

6022Florida Commission on Human Relations

60272009 Apalachee Parkway, Suite 100

6032Tallahassee, Florida 32301

6035Larry Kranert, General Counsel

6039Florida Commission on Human Relations

60442009 Apalachee Parkway, Suite 100

6049Tallahassee, Florida 32301

6052NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

6058All parties have the right to submit written exceptions within

606815 days from the date of this Recommended Order. Any exceptions

6079to this Recommended Order should be filed with the agency that

6090will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 05/26/2010
Proceedings: Agency Final Order
PDF:
Date: 05/26/2010
Proceedings: Agency Final Order Dismissing Petition for Relief from an Unlawful Employment Practice filed.
PDF:
Date: 03/30/2010
Proceedings: Recommended Order
PDF:
Date: 03/30/2010
Proceedings: Recommended Order (hearing held December 3, 2009). CASE CLOSED.
PDF:
Date: 03/30/2010
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 01/15/2010
Proceedings: Petitioners Proposed Recommended Order filed.
PDF:
Date: 01/15/2010
Proceedings: Respondent's Proposed Recommended Order Exhibits filed.
PDF:
Date: 01/15/2010
Proceedings: Proposed Recommended Order filed.
PDF:
Date: 12/03/2009
Proceedings: Parties Joint Prehearing Stipulations filed.
Date: 12/03/2009
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 10/20/2009
Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for December 3, 2009; 10:00 a.m., Central Time; Shalimar, FL).
PDF:
Date: 10/15/2009
Proceedings: Respondent's Reply in Opposition to Petitioner's First Motion for a 30-Day Continuance filed.
PDF:
Date: 10/15/2009
Proceedings: Petitioner's First Motion for a 30-Day Continuance filed.
PDF:
Date: 08/13/2009
Proceedings: Order Re-scheduling Hearing (hearing set for October 29, 2009; 10:00 a.m., Central Time; Shalimar, FL).
PDF:
Date: 08/11/2009
Proceedings: Respondent's Responses to Petitioner's First Request for Production filed.
PDF:
Date: 08/11/2009
Proceedings: Respondent's Responses to Petitioner's First Set of Interrogatories filed.
PDF:
Date: 07/28/2009
Proceedings: Respondent's Amended Response to Order Granting Continuance filed.
PDF:
Date: 07/15/2009
Proceedings: Joint Response to Order Granting Continuance filed.
PDF:
Date: 07/01/2009
Proceedings: Order Granting Continuance (parties to advise status by July 15, 2009).
PDF:
Date: 06/29/2009
Proceedings: Respondent's Motion for Continuance of Hearing filed.
PDF:
Date: 06/23/2009
Proceedings: Amended Notice of Appearance (of C. Cummings; amended as to certificate of service) filed.
PDF:
Date: 06/23/2009
Proceedings: Petitioner's Notice of Serving Her First Requests for Production filed.
PDF:
Date: 06/23/2009
Proceedings: Petitioner's Notice of Serving First Set of Interrogatories filed.
PDF:
Date: 06/19/2009
Proceedings: Notice of Appearance (of C. Cummings) filed.
PDF:
Date: 06/18/2009
Proceedings: Notice of Hearing (hearing set for July 16, 2009; 10:00 a.m., Central Time; Fort Walton Beach, FL).
PDF:
Date: 06/18/2009
Proceedings: Respondent's Unilateral Response to Initial Order filed.
PDF:
Date: 06/10/2009
Proceedings: (Petitioner's) Response to Initial Order filed.
PDF:
Date: 06/09/2009
Proceedings: Notice of Appearance on Behalf of Respondent, Okaloosa County Supervisor of Elections (filed by M. Grogan) filed.
PDF:
Date: 06/04/2009
Proceedings: Initial Order.
PDF:
Date: 06/04/2009
Proceedings: Employment Complaint of Discrimination fled.
PDF:
Date: 06/04/2009
Proceedings: Notice of Determination: No Cause filed.
PDF:
Date: 06/04/2009
Proceedings: Determination: No Cause filed.
PDF:
Date: 06/04/2009
Proceedings: Petition for Relief filed.
PDF:
Date: 06/04/2009
Proceedings: Transmittal of Petition filed by the Agency.

Case Information

Judge:
DIANE CLEAVINGER
Date Filed:
06/04/2009
Date Assignment:
06/04/2009
Last Docket Entry:
05/26/2010
Location:
Shalimar, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

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Related Florida Statute(s) (4):

Related Florida Rule(s) (1):