09-006439
Department Of Health vs.
John E. Mcdaniel, D/B/A Superior Septic And Sewer, Inc.
Status: Closed
Recommended Order on Thursday, February 25, 2010.
Recommended Order on Thursday, February 25, 2010.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8DEPARTMENT OF HEALTH, )
12)
13Petitioner, )
15)
16vs. ) Case No. 09-6439
21)
22JOHN E. MCDANIEL, d/b/a )
27SUPERIOR SEPTIC AND SEWER, )
32INC., )
34)
35Respondent. )
37)
38RECOMMENDED ORDER
40This cause came on for final hearing before Robert S.
50Cohen, Administrative Law Judge with the Division of
58Administrative Hearings (Division), on January 28, 2010, in
66Panama City, Florida.
69APPEARANCES
70For Petitioner: Rodney Marcum Johnson, Esquire
76Department of Health
791295 West Fairfield Drive
83Pensacola, Florida 32501
86For Respondent: John E. McDaniel, pro se
93Superior Septic and Sewer, Inc.
987315 Highway 231 North
102Panama City, Florida 32404
106STATEMENT OF THE ISSUES
110The issues, as framed by the Administrative Complaint, are
119twofold:
1201) Whether Respondent committed gross negligence,
126incompetence, or misconduct which caused monetary harm to a
135customer, in violation of Florida Administrative Code
142Rule 64E-6.022(1)(l)2; and
1452) Whether Respondent practiced fraud or deceit by making
154a misleading or untrue representation to a home purchaser, or
164the home purchaser's agents, incident to a loan application, in
174violation of Florida Administrative Code Rule 64E-6.022(1)(k).
181PRELIMINARY STATEMENT
183Petitioner issued a two-count Administrative Complaint
189against Respondent on August 1, 2009. Following a Motion to
199Amend, the Administrative Complaint was amended due to a
208scrivener's error on September 22, 2009. Respondent timely
216filed a request for a formal administrative hearing with
225Petitioner. The matter was referred to the Division for
234assignment of an administrative law judge on November 23, 2009.
244Following another Motion to Amend, the Administrative Complaint
252was amended a second time on December 14, 2009. The matter
263proceeded to hearing on January 28, 2010, before the
272undersigned.
273At the hearing, Petitioner presented the testimony of Lisa
282McDaniel, David Hammonds, Mike Granger, Glenn Salyer, Bonnie
290Milstead, Ben Harrell, John Harrell, Timothy Billings, Scott
298Butcher, and Bob Glenn, and offered Exhibits A through U, all of
310which were admitted into evidence. Respondent testified on his
319own behalf, and presented the testimony of Debbie Bass, Phillip
329Fetner, Patrick Cantley, and Lyle Ake, and offered Exhibits 1
339through 14 and 16 through 22, all of which were admitted into
351evidence.
352Neither party ordered a transcript. After the hearing,
360Petitioner and Respondent filed their Proposed Findings of Fact
369and Conclusions of Law on February 22, 2010.
377References to statutes are to Florida Statutes (2008)
385unless otherwise noted.
388FINDINGS OF FACT
3911. Petitioner, Department of Health, is an agency of the
401State of Florida as defined in Section 120.52, Florida Statutes.
411Petitioner's actions in this matter are governed in part by
421Chapters 381 and 489, Florida Statutes, as well as Florida
431Administrative Code Chapter 64E-6.
4352. Respondent, at all times material to this matter, was
445licensed by Petitioner under Part III of Chapter 489, Florida
455Statutes, entitled, "Septic Tank Contracting."
4603. Respondent is subject to the regulatory jurisdiction of
469Petitioner, having been issued Registration Number SR0931141 to
477engage in septic tank contracting, and Certificate of
485Authorization Number SA0890161 to do business as Superior Septic
494and Sewer, Inc.
4974. Petitioner seeks to impose revocation of Respondent's
505License and Certificate of Authorization for violations of
513Florida Administrative Code Rule 64E-6.022(1)(l)2. and (1)(k),
520with aggravation pursuant to Rule 64E-6.022(2).
5265. Air Force Captain Timothy Billings made an offer that
536was accepted to purchase a home located at 1938 Quail Run, Lynn
548Haven, Florida, prior to September 12, 2008.
5556. Captain Billings worked with a realtor, Bonnie
563Milstead, and arranged the various steps required to secure a
573Veterans Administration loan with the seller's realtors, Ben and
582John Harrell. A septic tank inspection and certification was
591one of the loan requirements.
5967. On behalf of Captain Billings, Ms. Milstead arranged to
606have Respondent's company inspect and certify the septic tank at
6161938 Quail Run at a price of $250. The price included the
628pumping of the tank for $225 and a $25 charge for the
640certification. Captain Billing paid the $250 charge at the
649closing on the purchase of the home.
6568. John E. McDaniel is the licensed septic tank contractor
666for Superior Septic and Sewer, Inc., and is the qualifying
676contractor for a Certificate of Authorization to do business as
686Superior Septic and Sewer, Inc.
6919. On September 15, 2008, one of Respondent's employees,
700Phillip Fetner, went to 1938 Quail Run where he was met by Ben
713and John Harrell, realtors for seller of the home. Mr. Fetner
724was there to inspect only the septic tank, not being equipped or
736trained to inspect the entire system and drainfield.
74410. Mr. Fetner opened the tank after cutting through roots
754that had grown into it. He noted a large amount of roots in the
768tank that was also seen by the realtor, Ben Harrell.
77811. In spite of the roots, Realtor John Harrell instructed
788Mr. Fetner to "go ahead and pump the tank," which he did. He
801told John Harrell there were still a lot of roots in the tank.
81412. Mr. McDaniel discussed with John Harrell an additional
823charge of $400 to remove the roots from the tank. Mr. Harrell
835did not order the additional work.
84113. Mr. McDaniel believed that enough roots had been
850removed from the tank by Mr. Fetner for a certification to be
862issued, but Mr. Fetner did not confirm this.
87014. Debbie Bass, a clerical staff member of Respondent,
879completed the certification form prior to the inspection being
888complete. This was her custom so that she could stay ahead of
900the work load. The form was left in the inbox to be signed by
914Mr. McDaniel. Ms. Bass did not falsify any records nor had she
926ever been asked to do so in her four-and-a-half years with
937Respondent.
93815. The certification form was signed by Mr. McDaniel
947without the additional root work having been done by his
957company. The mortgage lender relied upon the certification to
966make the loan to Captain Billings.
97216. Mr. McDaniel did not directly inform Captain Billings
981or his realtor, Ms. Milstead, that the septic tank was full of
993roots. He believed that the root situation had been disclosed
1003since the seller's realtors, the Harrells, had been on-site at
1013the time of the inspection.
101817. Captain Billings testified that had he been fully
1027aware of the root situation, he would have probably walked away
1038from the deal because he did not want to have to deal with
1051problems in the future.
105518. Mr. McDaniel allows his wife, Lisa McDaniel, to sign
1065his name in his capacity as a licensed septic tank contractor.
1076Lisa McDaniel actually signed the certification on the
10841938 Quail Run property.
108819. Respondent's position is that the certification was
1096sent out by mistake because the root removal work had not been
1108performed on the tank. Mr. McDaniel does not dispute the fact
1119that the certification form was prepared and signed.
112720. Captain Billings experienced problems with the septic
1135tank system of his newly purchased home at 1938 Quail Run. In
1147March 2009, he discovered the septic tank and system were full
1158of roots and not functioning when Roto-Rooter, owned and
1167operated by Glenn Salyer, removed the manhole access for a pump
1178out and saw the massive roots.
118421. After learning from his realtor that Respondent had
1193been hired to inspect the septic tank, Captain Billings
1202contacted Mr. McDaniel, who refused to do anything about the
1212situation. Even after the filing of the Administrative
1220Complaint, Mr. McDaniel refused to remedy the situation.
122822. Glenn Salyer of Roto-Rooter, a licensed master septic
1237tank contractor and master plumber, would not have certified the
1247septic tank at 1938 Quail Run in its September 15, 2008,
1258condition.
125923. Lyle Ake, another licensed septic tank contractor,
1267would not have certified the septic tank at 1938 Quail Run in
1279its September 15, 2008, condition.
128424. The septic tank should not have been certified in its
1295September 15, 2008, condition.
129925. Roots intruding into the septic tank indicate it is
1309not watertight. However, a system having roots can perform
1318properly without incident for many years.
132426. When the entire system was inspected by Mr. Salyer, it
1335was non-functional and needed replacement.
134027. Roto-Rooter replaced the septic tank system,
1347consisting of a new septic tank and drainfield, at 1938 Quail
1358Run on October 12, 2009. Captain Billings paid $4,500 for the
1370replacement system.
137228. According to David Hammonds, an expert on the rules
1382and functioning of septic tank systems, the system was being
1392inspected and evaluated pursuant to Florida Administrative Code
1400Rule 64E-6.001(5), the Procedure for Voluntary Inspection and
1408Assessment of Existing Systems. The Rule provides specific
1416items to be inspected unless the requesting party, in writing,
1426states that specific items are not to be inspected. Mr.
1436Hammonds testified that after his review of the exhibits and the
1447site, he concluded that the septic tank system at 1938 Quail Run
1459was "a failing system."
146329. Mr. Hammonds concluded that the pump-out procedure
1471could have been completed once enough roots were removed to get
1482the pump into the tank.
148730. Mr. Hammonds noted that the roots had been in the tank
1499for a very long time, maybe years. Roots in the tank can lead
1512to many problems. Roots affect capacity; they damage the tank
1522itself, leading to cracks and leaks; and can lead to the leaking
1534of sewage around the tank cover and seams.
154231. Mr. Hammonds noted that the high fluid level in the
1553tank, almost up to the lid, is an indication of the entire
1565system not working properly.
156932. The reporting requirements in the Voluntary Assessment
1577Rule do not require the use of a particular inspection form.
1588The Rule does specify what must be inspected and reported.
159833. Respondent accurately listed the features of the tank
1607on the certification form: the tank was 1,050 gallons; the tank
1619had neither a baffle nor a filter; and the tank was structurally
1631sound.
163234. Mr. McDaniel believes this matter is all the result of
1643an office error and that he should not be held responsible.
165435. Mr. McDaniel has a history of disciplinary matters
1663with Petitioner. He has been cited for 18 violations in six
1674cases as well as a non-disciplinary letter of concern.
168336. On September 13, 1996, he was fined $50 for inspecting
1694a system without a permit.
169937. On September 13, 1996, he was fined $100 for two
1710repairs to a system without a permit and for violating water
1721table separation and setback from a potable well.
172938. DOAH Case No. 99-2474 resulted in a Final Order
1739imposing an administrative fine of $3,300 for the removal of
1750tank filters after final inspection by department personnel.
1758Judge P. Michael Ruff found in that case that Respondent's
1768actions "show a clear intent to mislead regulatory authorities."
177739. DOAH Case No. 04-1636 was settled by stipulation and
1787resulted in a letter of warning with amelioration of a new
1798drainfield installed by Respondent for an original drainfield
1806that was improperly installed.
181040. On December 2, 2005, Respondent was issued a Letter of
1821Warning for improper disposal of sewage.
182741. DOAH Case No. 07-1651 resulted in jurisdiction in the
1837matter being relinquished to Petitioner based upon Respondent's
1845non-appearance at the final hearing. The result was a fine of
1856$500 for submitting a repair permit application with an
1865incorrect site plan not showing a shed and a fence positioned
1876over and in an existing drainfield.
188242. A Letter of Concern was issued July 23, 2007, to
1893Respondent for improperly reporting a larger than actual
1901capacity of a septic tank. A Letter of Concern is not a formal
1914discipline under Florida Administrative Code Rule 64E-6.022, but
1922demonstrates substandard performance by a licensee.
192843. Mr. McDaniel believes that other septic tank
1936contractors have received lighter treatment for their offenses
1944than he has. Bob Glenn, Petitioner's Environmental Manager for
1953the Bureau of Onsite Management Program, gave some credence to
1963Respondent's perception.
1965CONCLUSIONS OF LAW
196844. The Division of Administrative Hearings has
1975jurisdiction over the subject matter of and the parties to this
1986proceeding. §§ 120.569 and 120.57(1), Fla. Stat.
199345. This prosecution arose under Chapter 489, Part III,
2002Subsection 389.0065(3)(h), Florida Statutes, and Florida
2008Administrative Code Chapter 64E-6.
201246. Petitioner is charged with administering a program for
2021the registration of septic tank contractors, including the
2029adoption of rules that establish ethical standards of practice,
2038disciplinary guidelines, and requirements for the certification
2045of partnerships and corporations. See §§ 489.553 and
2053381.0065(3)(h), Fla. Stat. The pertinent provisions of
2060Petitioner's disciplinary guidelines set forth in Florida
2067Administrative Code Rule 64E-6.022 are as follows:
2074Standards of Practice and Disciplinary
2079Guidelines.
2080(1) It shall be the responsibility of
2087persons registered under this rule to see
2094that work for which they have contracted and
2102which has been performed by them or under
2110their supervision is carried out in
2116conformance with the requirements of all
2122applicable Florida Statutes and Chapter 64E-
21286, F.A.C. The following actions by a person
2136included under this rule shall be deemed
2143unethical and subject to penalties as set
2150forth in this section. The penalties listed
2157shall be used as guidelines in disciplinary
2164cases, absent aggravating or mitigating
2169circumstances and subject to other
2174provisions of this section.
2178* * *
2181(k) Practicing fraud or deceit, making
2187misleading or untrue representations. First
2192violation, letter of warning or fine up to
2200$500; repeat violation, revocation.
2204(l) Gross negligence, incompetence, or
2209misconduct which:
22111. Causes no monetary or other harm to a
2220customer, or physical harm to any person.
2227First violation, letter of warning or fine
2234up to $500; repeat violation, $500 fine and
224290 day suspension or revocation.
22472. Causes monetary or other harm to a
2255customer, or physical harm to any person.
2262First violation, letter of warning or fine
2269up to $500 and 90 day suspension; repeat
2277violation, $500 fine and revocation.
2282* * *
2285(t) The absence of any violation from
2292this section shall be viewed as an
2299oversight, and shall not be construed as an
2307indication that no penalty is to be
2314assessed.
2315(2) Circumstances which shall be
2320considered for the purposes of mitigation or
2327aggravation of penalty shall include the
2333following:
2334(a) Monetary or other damage to the
2341registrant's customer, in any way associated
2347with the violation, which damage the
2353registrant has not relieved, as of the time
2361the penalty is to be assessed.
2367(b) Actual job-site violations of this
2373rule or conditions exhibiting gross
2378negligence, incompetence or misconduct by
2383the contractor, which have not been
2389corrected as of the time the penalty is
2397being assessed.
2399(c) The severity of the offense.
2405(d) The danger to the public.
2411(e) The number of repetitions of the
2418offense.
2419(f) The number of complaints filed
2425against the contractor.
2428(g) The length of time the contractor has
2436practiced and registration category.
2440(h) The actual damage, physical or
2446otherwise, to the customer.
2450(i) The effect of the penalty upon the
2458contractor's livelihood.
2460(j) Any efforts at rehabilitation.
2465(k) Any other mitigating or aggravating
2471circumstances.
2472(3) As used in this rule, a repeat
2480violation is any violation on which
2486disciplinary action is being taken where the
2493same licensee had previously had
2498disciplinary action taken against him or
2504received a letter of warning in a prior
2512case. This definition applies regardless of
2518the chronological relationship of the
2523violations and regardless of whether the
2529violations are of the same or different
2536subsections of this rule. The penalty given
2543in the above list for repeat violations is
2551intended to apply only to situations where
2558the repeat violation is of a different
2565subsection of this rule than the first
2572violation. Where the repeat violation is
2578the very same type of violation as the first
2587violation, the penalty set out above will
2594generally be increased over what is shown
2601for repeat violations.
260447. The performance standard setting rule in question
2612provides:
2613(5) The department Procedure for
2618Voluntary Inspection and Assessment of
2623Existing Systems, May, 2000, herein
2628incorporated by reference, shall be applied
2634except in situations pertaining to an
2640increase in sewage flow or change in sewage
2648characteristics, or failure of the system.
2654The inspection is designed to assess the
2661condition of a system at a particular moment
2669in time. The inspection will identify
2675obviously substandard systems, for example
2680systems without drainfields. The inspection
2685is not designed to determine precise code
2692compliance, nor provide information to
2697demonstrate that the system will adequately
2703serve the use to be placed upon it by this
2713or any subsequent owner. Nothing in this
2720section shall be construed to limit the
2727amount of detail an inspector may provide at
2735their professional discretion. Persons
2739allowed to perform work under this section
2746shall be master septic tank contractors,
2752registered septic tank contractors, state-
2757licensed plumbers, and persons certified
2762under Section 381.0101, F.S. Department
2767employees are excluded from performing these
2773evaluations. Aerobic treatment units and
2778performance-based treatment systems shall
2782not be evaluated using this criteria, but
2789shall be evaluated by the approved
2795maintenance entity which maintains the unit
2801or system. Nothing in this section
2807restricts the person having ownership of,
2813control of, or use of an onsite sewage
2821treatment and disposal system from
2826requesting a partial inspection. The
2831inspector shall provide the person
2836requesting the inspection a copy of the
2843department Procedure for Voluntary
2847Inspection and Assessment of Existing
2852Systems and written notice of their right to
2860request an inspection based on part or all
2868of the standards.
2871Fla. Admin. Code R. 64E-6.001(5).
287648. The referenced procedure provides, in relevant part:
2884These inspection procedures are
2888intended to be used as a minimum standard
2896when these types of inspections are
2902performed. This procedure shall be used if
2909a person having ownership of, control of, or
2917use of an onsite sewage treatment and
2924disposal system requests to have the system
2931inspected due to a reason that is not
2939related to an increase in sewage flow or
2947change in sewage characteristics, or failure
2953of the system.
2956(1) Inspection Procedures: All inspection
2961procedures used by the inspector shall be
2968documented. Unless the person requesting
2973the inspection specifies in writing that
2979parts of the inspection be omitted, the
2986inspection shall include a tank inspection,
2992a drainfield inspection, and a written
2998assessment of the condition of the system.
3005At any time where an inspector finds that
3013the system is in failure, or has been in
3022failure, the inspector may choose to
3028terminate the inspection and inform the
3034owner of the findings.
3038(2) Tank Inspection: (when not omitted at
3045the written instruction of the person
3051requesting the inspection):
3054The tank must be pumped to determine its
3062capacity.
3063* * *
3066Visual inspection of the tank must be made
3074when the tank is empty to detect cracks,
3082leaks, or other defects. Check baffles or
3089tees to ensure they are intact and secure.
3097Note the presence and condition of outlet
3104device, effluent filters and compartment
3109walls. Note any structural defects in the
3116tank. Note the condition and fit of the
3124tank lid, including manholes.
3128* * *
3131(3) Drainfield Inspection: (when not
3136omitted in the written instruction of the
3143person requesting the inspection): The
3148drainfield area should be probed to
3154determine its location and approximate size.
3160Note whether the drainfield is a trench or
3168bed configuration and whether it is made of
3176mineral aggregate, non-mineral aggregate, or
3181plastic chambers. In addition, note any
3187indications of previous failure, the
3192condition of surface vegetation, for
3197example, is there any seepage visible or
3204excessively lush vegetation? If so, the
3210inspector should note if there is ponding
3217water within the drainfield and if there is
3225even distribution of effluent in the field.
3232The inspection should note any downspouts or
3239drains that encroach or drain into the
3246drainfield area. Auger and examine the
3252soils to estimate the seasonal high water
3259table in the area of the drainfield.
3266* * *
3269(5) Assessment: The inspector shall
3274provide a copy of a written signed
3281inspection report to the person requesting
3287the assessment and the owner of the system.
3295* * *
3298(b) The report will indicate any
3304maintenance that needs to be performed on
3311the system.
3313DISCLOSURE STATEMENTS:
3315The following conditions, when determined
3320during the course of an inspection, shall be
3328disclosed using the appropriate disclosure
3333statement below. When the person requesting
3339the inspection has made written
3344specification that portions of the
3349inspection be omitted, the inspector's
3354written report shall indicate any of the
3361conditions that could not be properly
3367assessed because of the limited scope of the
3375inspection.
33761. When the inspector detects cracks,
3382leaks, improper fit or other defects in the
3390tank, manholes or lid, the report shall
3397state that the damaged or defective item or
3405tank be properly corrected.
34092. When the inspector detects any missing
3416or damaged component of the system, the
3423report shall state that the missing or
3430damaged component be replaced or an
3436approvable replacement be installed in the
3442system.
34433. When the inspector detects previous
3449failure indicators, these should be
3454documented in the report.
3458* * *
3461Visual inspection of the tank must be made
3469when the tank is empty to detect cracks,
3477leaks, or other defects. Check baffles or
3484tees to ensure they are intact and secure.
3492Note the presence and condition of outlet
3499device, effluent filters and compartment
3504walls. Note any structural defects in the
3511tank and note the condition and fit of the
3520tank lid, including manholes.
3524* * *
3527When the inspector detects cracks, leaks,
3533improper fit or other defects in the tank,
3541manholes or lid, the report shall state that
3549the damaged or defective item or tank be
3557properly corrected.
3559When the inspector detects any missing or
3566damaged component of the system, the report
3573shall state that the missing or damaged
3580component be replaced or an approvable
3586replacement installed in the system.
3591Procedure for Voluntary Inspection and Assessment of Existing
3599Systems, May, 2000.
360249. Septic tank failure is defined as:
3609Failurea condition existing within an on
3615site sewage treatment and disposal system
3621which prohibits the system from functioning
3627in a sanitary manner and which results in
3635the discharge of untreated or partially
3641treated wastewater onto ground surface, into
3647surface water, into ground water, or which
3654results in the failure of building plumbing
3661to discharge properly.
3664Fla. Admin. Code R. 64E-6.002(23).
366950. To determine what discipline, if any, should be
3678assessed against Respondent, the inquiry must begin with what
3687services were requested of Respondent. Captain Billings'
3694realtor, Bonnie Milstead, faxed to Respondent a "Request for
3703Pump and Certification of Septic Tank." The request stated that
3713Respondent should contact the listing agent, Ben Harrell, for
3722access to the house. Respondent sent his employee, Mr. Fetner,
3732to the house at 1938 Quail Run where he met Mr. Harrell. The
3745tank was pumped and inspected, and Mr. Fetner noted that the
3756tank was precast; 1,050 gallons in capacity; the lid, walls, and
3768bottom of the tank were intact; the tank was sealed; and that
3780the tank had no baffles or filters. He also noted that the
"3792tank has a lot of roots." Relying upon the report of his
3804employee, Mr. McDaniel informed the realtor for the seller,
3813Mr. Harrell, that he would remove the roots for an additional
3824$400. Apparently, such work was not ordered. Whether by
3833mistake or intentionally, Respondent issued the invoice for the
3842pumping of the tank and the certification that the tank had been
3854pumped and that it was structurally sound. The section of
3864Petitioner's approved certification form related to inspection
3871of the system was left blank and unsigned. Anyone looking at
3882the form would see that only the tank had been inspected, not
3894the entire system and drainfield.
389951. The question next turns on who had a duty to inspect
3911the system and drainfield. By the strict wording of the letter
3922from Ms. Milstead, Respondent performed the pump out and
3931inspection of the tank. The letter required nothing more.
3940Additionally, Respondent told the seller's realtor that the
3948roots should be removed and quoted a price for their removal.
3959No evidence was produced at hearing that anyone asked Respondent
3969to inspect the entire system and drainfield and to render an
3980opinion as to their condition and quality.
398752. Captain Billings testified that he would have walked
3996away from the deal had he known he was buying into a system that
4010would need $4,500 of repair in his first year of occupancy.
4022What the evidence did not explain is why neither Captain
4032Billings' realtor, Ms. Milstead, who ordered the pump out and
4042certification, or the seller's realtor, Mr. Harrell, who was
4051present at the time of the inspection and understood that the
4062roots could be removed for $400, did not make this information
4073known to Captain Billings. Moreover, either or both of the
4083realtors could have requested that the system and drainfield be
4093inspected based upon the fact that extensive roots were found in
4104the septic tank.
410753. Based upon the credible expert testimony, Respondent
4115should have inquired further and at least mentioned to
4124Ms. Milstead or Mr. Harrell that the existence of extensive
4134roots in the tank might lead one to inspect and test further to
4147be sure the roots had not damaged the entire system. However,
4158Respondent would not have been the one to perform such an
4169inspection since he testified that he only inspects septic
4178tanks, not entire systems and drainfields.
418454. While Respondent presented some evidence that his
4192treatment at the hands of the local inspectors may have been
4203historically a bit more heavy-handed than others' treatment in
4212the same county, this evidence does not rise to the level of
4224proving significant disparate treatment by the Bay County and
4233Florida Health Departments. Therefore, this claim by Respondent
4241will not excuse his actions in this case.
424955. The Voluntary Assessment Rule, discussed above, sets
4257forth specific obligations of the registered septic tank
4265contractor who undertakes a voluntary assessment of a septic
4274tank and drainfield for purposes other than repair. The
4283Voluntary Assessment Rule clearly states that the registered
4291septic tank contractor is to examine the septic tank and
4301drainfield. However, the Rule allows the requestor of the
4310inspection to limit the scope of the inspection. In this case,
4321Ms. Milstead's Request for Pump and Certification of Septic
4330Tank, which she faxed to Respondent, limited the scope of the
4341inspection to the septic tank which included a pump out of the
4353tank. Respondent's employee pumped and inspected the tank only,
4362not the system and drainfield. While Respondent's employee
4370found there to be significant roots in the tank, which
4380Mr. McDaniel proposed to remove for a fee, he also stated in his
4393report that the septic tank appeared to be in working order.
4404The seller's realtor, for whatever reason, chose neither to
4413order the removal of the roots for $400 nor to disclose the
4425condition of the tank regarding the roots to either Ms. Milstead
4436or Captain Billings. Regardless of whether the certification
4444was issued in error prior to anything being done about the
4455roots, Respondent is not wholly to blame in this matter.
446556. Count I of the Administrative Complaint raises the
4474issue of whether Respondent committed gross negligence,
4481incompetence, or misconduct which caused monetary harm to a
4490customer as a violation of Florida Administrative Code
4498Rule 64E-6.022(1)(l)2. The monetary harm here is clear:
4506Captain Billings suffered $4,500 in damages by having to replace
4517his septic system. The issue, however, is whether Respondent's
4526actions or omissions caused this damage. Respondent was hired
4535for the limited purpose of pumping out and inspecting the septic
4546tank at 1938 Quail Run. His employee pumped out and inspected
4557the tank and made notes as well as personally informing (and
4568showing) the realtor on site that extensive roots had intruded
4578into the tank. Mr. McDaniel followed this up by informing the
4589same realtor, Mr. Harrell, that he would remove the roots for
4600$400. The drainfield was not inspected at the time of the pump
4612out because Ms. Milstead's letter had limited the scope of the
4623inspection. Perhaps Respondent should have directly informed
4630Ms. Milstead concerning the roots and his offer to remove them.
4641Perhaps he should have directly informed Captain Billings of
4650this information. What Respondent did was inform the realtor
4659who was on site at the time of the inspection that a problem
4672existed with the septic tank. For whatever reason, that same
4682realtor did not follow up on the root issue. At least some
4694responsibility lies with the agent for the seller of the home.
470557. Respondent was clearly negligent in allowing his wife,
4714an unlicensed septic tank contractor, to sign the certification.
4723In fact, his negligence is compounded by the fact that the
4734certification was signed when Respondent clearly knew about the
4743root problem and did not reference it in his report, even though
4755he quoted a price to the seller's realtor for root removal. It
4767is safe to assume that the lender would have taken some action
4779to protect the value of the property had a more detailed report
4791been issued by Respondent. The certification report issued made
4800no mention of roots or wear to the system. It was cursory, at
4813best, and not even signed by the licensed contractor in this
4824case. Respondent should not have allowed his wife or any
4834unlicensed person in the office to sign a certification whether
4844that certification was to be used for purposes of a home
4855purchase or for any other purpose. Moreover, he should have
4865followed up to ensure the root problem was alleviated and should
4876have taken personal responsibility for his office snafu which
4885led to the certification being sent to the lender in error.
4896Respondent's actions rise above the level of simple negligence
4905and, while not clearly a case of gross negligence, constitute
4915incompetence or misconduct. Respondent's actions, while not the
4923sole cause of Captain Billings' damages, significantly
4930contributed to these damages and constitute a violation of
4939Florida Administrative Code Rule 64E-6.022(1)(l)2. The penalty
4946for violating this Rule the first time is a fine not to exceed
4959$500 and a 90-day suspension of the license. This level of fine
4971and suspension would be appropriate in this case subject to
4981whether aggravating factors exist.
498558. Count II of the Administrative Complaint charges
4993Respondent with practicing fraud or deceit by making a
5002misleading or untrue representation to the home purchaser,
5010Captain Billings, or purchaser's agents, as part of a loan
5020application in violation of Florida Administrative Code
5027Rule 64E-6.022(1)(k). While Respondent's actions were negligent
5034and constitute incompetence or misconduct which subjects him to
5043discipline, Petitioner has not proven that Respondent practiced
5051fraud or deceit. As set forth above, Respondent failed to
5061follow up with the removal of the roots from the septic tank he
5074inspected; he failed to inform anyone other than the realtor on
5085site of the root problem, including the realtor (Ms. Milstead)
5095who engaged his services; and he allowed his wife to sign the
5107certification, although he has maintained the certification was
5115issued in error. Respondent stood to make more money on this
5126job by following up with root removal and even possible repairs
5137to the septic tank system had he found it in need of greater
5150service than a mere inspection. The elements of fraud or deceit
5161are not present in the case presented by Petitioner.
517059. Respondent's disciplinary history demonstrates at best
5177a lack of understanding of the law and rules that govern his
5189profession, and, at worst, a disregard of these requirements.
5198Florida Administrative Code Rule 64E-6.022(2) and (3) provides
5206enhanced penalties for aggravating factors and offer guidance on
5215how to assess the penalties:
5220(2) Circumstances which shall be considered
5226for the purposes of mitigation or
5232aggravation of penalty shall include the
5238following:
5239(a) Monetary or other damage to the
5246registrant's customer, in any way associated
5252with the violation, which damage the
5258registrant has not relieved, as of the time
5266the penalty is to be assessed.
5272(b) Actual job-site violations of this
5278rule or conditions exhibiting gross
5283negligence, incompetence or misconduct by
5288the contractor, which have not been
5294corrected as of the time the penalty is
5302being assessed.
5304(c) The severity of the offense.
5310(d) The danger to the public.
5316(e) The number of repetitions of the
5323offense.
5324(f) The number of complaints filed
5330against the contractor.
5333(g) The length of time the contractor has
5341practiced and registration category.
5345(h) The actual damage, physical or
5351otherwise, to the customer.
5355(i) The effect of the penalty upon the
5363contractor's livelihood.
5365(j) Any efforts at rehabilitation.
5370(k) Any other mitigating or aggravating
5376circumstances.
5377(3) As used in this rule, a repeat
5385violation is any violation on which
5391disciplinary action is being taken where the
5398same licensee had previously had
5403disciplinary action taken against him or
5409received a letter of warning in a prior
5417case. This definition applies regardless of
5423the chronological relationship of the
5428violations and regardless of whether the
5434violations are of the same or different
5441subsections of this rule. The penalty given
5448in the above list for repeat violations is
5456intended to apply only to situations where
5463the repeat violation is of a different
5470subsection of this rule than the first
5477violation. Where the repeat violation is
5483the very same type of violation as the first
5492violation, the penalty set out above will
5499generally be increased over what is shown
5506for repeat violations.
5509Most of Respondent's previous violations are minor, relating to
5518failure to secure a permit, exceeding the scope of a permit, or
5530removing filters after inspection. At least one is significant,
5539the case resulting in a formal hearing before the Division, Case
5550No. 99-2474. That case resulted in a substantial fine of $3,300
5562to be paid to the Walton County Health Department ($300) and the
5574Bay County Health Department ($3,000). Although the case is
5584more than 10 years old, it was not Respondent's last infraction
5595and demonstrates he has not fully taken to heart the seriousness
5606of repeated violations of the septic tank contractor law.
5615Therefore, Petitioner has proved that any penalties assessed in
5624this case are aggravated by Respondent's prior acts.
5632Accordingly, the penalty imposed here should be enhanced. A
5641doubling of the penalty and suspension described in Conclusion
5650of Law 57 above constitutes an appropriate resolution to this
5660matter.
566160. Petitioner has sought revocation of Respondent's
5668license to engage in septic tank contracting. Based upon the
5678foregoing findings of fact, the undersigned cannot conclude that
5687Respondent's license should be revoked. While he has been
5696repeatedly disciplined over the past 15 years, he has not yet
5707suffered a suspension of his license. A six-month suspension is
5717appropriate in this case to send a message to Respondent that
5728further violations will most likely result in a revocation of
5738his license to engage in septic tank contracting.
5746RECOMMENDATION
5747Based upon the Findings of Fact and Conclusions of Law,
5757it is
5759RECOMMENDED that a final order be issued by the Department
5769of Health suspending Respondent for six months; suspending
5777Respondent's Septic Tank Contractor Registration Number
5783SR0931141 and Certificate of Authorization Number SA0890161 to
5791do business as Superior Septic and Sewer, Inc.; and imposing a
5802fine in the amount of $1,000.00, on Respondent.
5811DONE AND ENTERED this 25th day of February, 2010, in
5821Tallahassee, Leon County, Florida.
5825S
5826ROBERT S. COHEN
5829Administrative Law Judge
5832Division of Administrative Hearings
5836The DeSoto Building
58391230 Apalachee Parkway
5842Tallahassee, Florida 32399-3060
5845(850) 488-9675
5847Fax Filing (850) 921-6847
5851www.doah.state.fl.us
5852Filed with the Clerk of the
5858Division of Administrative Hearings
5862this 25th day of February, 2010.
5868COPIES FURNISHED :
5871Rodney Marcum Johnson, Esquire
5875Department of Health
58781295 West Fairfield Drive
5882Pensacola, Florida 32501
5885John E. McDaniel
5888Superior Septic and Sewer, Inc.
58937315 Highway 231 North
5897Panama City, Florida 32404
5901Dr. Ana M. Viamonte Ros, Secretary
5907State Surgeon General
5910Department of Health
59134052 Bald Cypress Way, Bin A00
5919Tallahassee, Florida 32399-1701
5922Josefina M. Tamayo, General Counsel
5927Department of Health
59304052 Bald Cypress Way, Bin A02
5936Tallahassee, Florida 32399-1701
5939R. S. Power, Agency Clerk
5944Department of Health
59474052 Bald Cypress Way, Bin A02
5953Tallahassee, Florida 32399-1701
5956NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
5962All parties have the right to submit written exceptions within
597215 days from the date of this Recommended Order. Any exceptions
5983to this Recommended Order should be filed with the agency that
5994will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 06/04/2010
- Proceedings: Letter to Judge Cohen from L. McDaniel regarding final order filed.
- PDF:
- Date: 06/04/2010
- Proceedings: Motion to Reopen Case, Intervene and to Re-Issue and Clarify Final Order filed.
- PDF:
- Date: 02/25/2010
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- PDF:
- Date: 02/22/2010
- Proceedings: (Petitioner`s) Florida Department of Health's Proposed Recommended Order filed.
- Date: 01/28/2010
- Proceedings: CASE STATUS: Hearing Held.
- Date: 01/27/2010
- Proceedings: CASE STATUS: Motion Hearing Held.
- PDF:
- Date: 01/27/2010
- Proceedings: Respondent's Request for Continuance due to Petitioners Late Exhibits filed.
- PDF:
- Date: 01/20/2010
- Proceedings: Respondents Witness List and Exhibits Re: Order of Pre-Hearing Instructions (exhibits not attached) filed.
- PDF:
- Date: 12/17/2009
- Proceedings: Letter to Judge Cohen from R. Johnson enclosing Exhibits A and B that were inadvertently left off the Second Amended Administrative Complaint filed.
- PDF:
- Date: 12/02/2009
- Proceedings: Notice of Hearing (hearing set for January 28, 2010; 9:00 a.m., Central Time; Panama City, FL).
Case Information
- Judge:
- ROBERT S. COHEN
- Date Filed:
- 11/23/2009
- Date Assignment:
- 11/23/2009
- Last Docket Entry:
- 06/04/2010
- Location:
- Panama City, Florida
- District:
- Northern
- Agency:
- ADOPTED IN TOTO
Counsels
-
Rodney Marcum Johnson, Esquire
Address of Record -
John E McDaniel
Address of Record