11-003693 Department Of Financial Services, Division Of Funeral, Cemetery, And Consumer Services vs. Landmark Funeral Home, Inc.
 Status: Closed
Recommended Order on Thursday, October 27, 2011.


View Dockets  
Summary: Agreed-to $250 fine for advertising preneed services w/o license. Petitioner did not prove Board attached conditions to funeral establishment license or Board intended to and mistakenly failed to do so. Respondent not guilty of employing certain persons.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8DEPARTMENT OF FINANCIAL )

12SERVICES, BOARD OF FUNERAL, )

17CEMETERY AND CONSUMER SERVICES, )

22)

23Petitioner, )

25)

26vs. ) Case No. 11 - 3693

33)

34LANDMARK FUNERAL HOME, INC., )

39)

40Respondent. )

42________________________________)

43RECOMMENDED ORDER

45Robert E. Meale, Administrative Law Judge of the Division

54of Administrative Hearings, conducted the final hearing by

62webcast in Tallahassee, Florida, on September 6, 2011. The

71Administrative Law J udge, parties, and attorneys for the parties

81attended in Tallahassee. The court reporter attended in Fort

90Lauderdale. Witnesses appeared in both locations.

96APPEARANCES

97For Petitioner: Thomas A. David, Esquire

103Department of Fina ncial Services

108200 East Gaines Street

112Suite 612, Larson Building

116Tallahassee, Florida 32399 - 0333

121For Respondent: Edward Holodak, Esquire

126Edward Holodak, P.A.

1292500 Hollywood Boulevard, Suite 212

134Hollywood, Florida 33020

137Brady J. Cobb, Esquire

141Tripp Scott, P.A.

144110 Southeast Sixth Stre et

149Fifteenth Floor

151Fort Lauderdale, Florida 33301

155STATEMENT OF THE ISSUES

159The issues are whether Respondent is guilty of :

1681) advertising for preneed services without possessing a valid

177preneed license, in vio lation of section s 497.152(5)(a) ,

186497.157(1) , 497.166(1), and 497.452(1)(a), and 2) obtaining its

194license by misrepresentation or error of the Board of Funeral,

204Cemetery, and Consumer Services (Board) known to Resp ondent or,

214alternatively, failing to limit the activities of two persons in

224accordance with representations made to the Board, in violation

233of section 497.152(1)(b) and (4)(f) and (g), Florida Statutes .

243If Respondent is guilty of any of these charges , an additional

254issue is the penalty to be impo sed.

262PRELIMINARY STATEMENT

264By Administrative Complaint dated May 3, 2010, Petitioner

272alleged that Respondent possessed a funeral establishment

279license , but not a preneed license. Count I alleges that

289Respondent unlawfully advertised preneed services, in violation

296of the statutes set forth above. Respondent ha s not contested

307this violation. T he parties have agreed that the violation was

318not willful and agreed on the penalty -- a $500 admi nistrative

330fine . This recommended order therefore will not address C ount I

342in detail.

344Count II alleges that, on April 8, 2009, the Board

354conducted a meeting, at which it considered the pending

363application of Respondent. During the meeting, Jonathan Shaw,

371Respondent's owner, allegedly informed the Board that Valerie

379Panci era - Rieth would have no involvement with Respondent's

389business, nor would her father, Irving R. Panciera, except as a

400lessor of the business premises to Respondent. Allegedly in

409reliance, in part, on these representations, the Board granted

418Respondent a f uneral establishment license at its next meeting,

428which took place on May 6, 2009.

435Count II alleges that, after the license was issued,

444Mr. Panciera and Ms. Panciera - Rieth appeared in advertisements

454for Respondent, Mr. Panciera represented himself as a co nsultant

464for Respondent in business cards, and the Greater Hollywood

473Chamber of Commerce directory listed Ms. Panciera - Rieth as a

484contact for Respondent. Count II alleges that Mr. Shaw's

493representations to the Board were thus false or, alternately,

502Respon dent failed to limi t the activities of Mr. Panciera and

514Ms. Panciera - Rieth to conform to Mr. Shaw's representations , in

525violation of the statutes cited above .

532At the hearing, Petitioner called five witnesses, and

540Respondent called three witnesses. The parties offered into

548evidence four joint exhibits: Joint Exhibits I - IV. Petitioner

558offered into evidence 11 exhibits: Petitioner Exhibits A - H and

569J - L. All exhibits were admitted.

576The court reporter filed the transcript on September 28,

5852011 . The par ties filed proposed recommended orders on

595October 10 , 2011.

598FINDINGS OF FACT

6011. This case involves four applications for three funeral

610establishm ent license s at two addresses by three corporations .

621The principals of at least two of the corporations i nclude two

633feuding siblings. This case also involves the distinction

641between a corporate applicant for a funeral establishment

649license and its principals (i.e., owners and officers ) .

6592. The two siblings are Ms. Panciera - Rieth and her

670brother, Mark Pa nciera. For 50 years, their father operated

680Panciera Memorial Hom e at 4200 Hollywood Boulevard. As he

690approached retirement, t o assist his two children in their

700pursuit of the funeral business , t he father appears to have

711transferred the Panciera Memorial Home name to the son and the

7224200 Hollywood Boulevard address to the daughter .

7303. Each sibling naturally wished to leverage the goodwill

739associated with the name or business location that the father

749had earned in half of a century of operations. As r elevant to

762this case, this pursuit of leverage resulted in the filing of

773complaints against the other sibling, as she or he pursued a

784funeral establishment license for the corporate applicant for

792which he or she was a principal.

7994. On the present recor d, it is impossible to determine

810whether the complaints were filed against the other sibling

819personally, a corporation (or similar entity) with which the

828sibling had been involved, or the corporate applicant with which

838the sibling was involved in the licen sing process. Certain

848minutes of Board meetings, as cited below, identify the

857offending party as "the applicant." The suggestion that each

866corporate applicant was doing business prior to obtaining a

875license is worrisome, but the Board's repeated failure, as

884discussed at length below, to differentiate between a

892corporation and its principals suggests that each complaint was

901probably filed against the competing sibling personally .

9095. The complaint s themselves do not appear to have been

920very serious and are described briefly below. The main

929difference between the complaint of Mark Panciera and the

938complaint of Ms. Panciera - Rieth initially appears to be the

949number of violations . Ms. Panciera - Rieth's complaint involves a

960single violation in the form of a misleading ad, and Mark

971Panciera's complaint involves either four or six violations,

979also involving advertising . This distinct ion is misleading,

988though. Ms. Panciera - Rieth's complaint identifies a misleading

997ad at a bus stop in front of 4200 Hollywood Bo ulevard, so the

1011violation, if not continuing, reached many potential customers .

1020Mark Rieth's complaint seems to identify a single ad in a church

1032bulletin, so, given the shelf - life of such publications, the

1043potential audience may not have exceeded , or even approached,

1052the audience reached by the lone offending bus stop ad.

10626. As a practical matter, the more important distinction

1071between the two complaints is the persistence of Mark Panciera,

1081through his representative, in opposing to the Board the

1090appli cation of his sister's corporation. By contrast,

1098Ms. Panciera - Rieth appears to have filed her complaint and let

1110the Board deal with it as it wished. The persistence of Mark

1122Panciera's representative was so pronounced that, at times , a

1131casual reader of th e minutes might think that the representative

1142was a member of the Board or a representative of the Division.

11547 . The story begins with the Board minutes of

1164February 4, 2009, which employ a flashback device to take us

1175back three months earlier. O n Novemb er 7, 2008, the Board

1187received an application for a funeral establishment license from

1196Valerie Panciera Funeral Home, Inc., later renamed Presidential

1204Circle Funeral Home, Inc. (Presidential Circle) . The

1212applicant's owner was Ms. Panciera - Rieth, t he appli cant's

1223funeral director in charge (FDIC) was Ms. Panciera - Rieth's

1233husband, Keith Rieth , the applicant's business address was 4200

1242Hollywood Boulevard, and the proposed facility later passed an

1251inspection on November 10, 2008 . This is Presidential Circle

1261A pplication I.

12648 . Continuing the backstory, the February 4 minutes next

1274describe the Board's December 3, 2008, meeting, at which the

1284Board had first considered Presidential Circle Application I.

1292T he Division of Funeral, Cemetery, and Consumer Services

1301(D ivision) had recommended approval of President ial Circle

1310Application I. However, p rior to the December 3 meeting,

1320Petitioner had received a complaint from Mark Panciera alleging

1329that "the applicant" had conducted a business as an unlicensed

1339funeral establ ishment and had misled the public by representing

1349itself as Panciera Memorial Home. Confronted with this

1357complaint, the Board had deferred action on Presidential Circle

1366Application I, so that Petitioner could complete its

1374investigation .

13769 . Foreshadowi ng the confusion between a corporation and

1386its principals that plagues Count II, the minutes' use of "the

1397applicant" is unclear . The only applicant is the corporation,

1407so, on its face, the statement states that Presidential Circle

1417engaged in unlicensed pr actices. However, another mention of

"1426the applicant" at this point in the minutes suggests that the

1437Board probably meant someone or something else.

144410. After receiving Mark Panciera's complaint, the

1451Division assigned an investigator, but later learned t hat the

1461investigator had had a prior employment relationship with "the

1470applicant" and Mark Panciera, so the Division assigned another

1479investigator to the case. If the investigator had worked for

1489the previously unlicensed Presidential Circle, he or she had

1498participated in a serious unlicensed - practice violation, months

1507or even years before Presidential Circle had filed its

1516application for a license. Much more likely, the investigator

1525had lawfully worked for one or more licensed entities, with

1535which the war ring siblings were also involved. In other words,

1546the investigator had not worked for "the applicant."

155411 . The ensuing investigation had determined unspecified

1562violations of chapter 497, Florida Statutes -- by whom or what is

1574unstated. However, the Di vision stated that the violations were

1584not of the type "that would warrant a denia l of a license." The

1598Division therefore had agreed to a proposed consent order, under

1608which " the Respondent" -- otherwise unidentified -- had agreed to

1618pay an administrative fin e of $1000. The copy of the

1629investigative report was attached to the official minutes, but

1638not to the copy that is an exhibit in this case.

164912 . The plot thickened when , at the February 4, 2009,

1660meeting, the Board rejected the sett lement agreement and denied

1670Presidential Circle Application I . In the discussion, one Board

1680member criticized the proposed fine as too lenient, but conceded

1690that there was no basis for d enying the application. The

1701minutes do not adequately describe some of the persons who

1711ad dress the Board in terms of their relationship to the business

1723under consideration. At this point in the minutes, one such

1733person, John Rudolph, addressed the Board, evidently

1740representing Presidential C ircle, Ms. Panciera - Rieth, or, most

1750likely, both.

17521 3 . Mr. Rudolph stated that the Board should have issued

1764the license in December and, if appropriate, prosecuted a

1773disciplinary case against the newly licensed funeral

1780establishment. Mr. Rudolph warned of the "travesty" of denying

1789a license or deferring a ction every time a competitor files a

1801complaint against an applicant.

180514 . Countering these assertions , Wendy Wiener, the

1813re presentative of Mark Panciera , reminded the Board that the

1823investigation had confirmed six inst ances of misleading the

1832public. T he representative argued that the violations of

1841chapter 497 precluded licensure of the corporate applicant , even

1850if the violations had been brought to the Board's attention "in

1861the context of a family dispute." These comments seemed to turn

1872the tide again st Presidential Circle Application I.

188015 . T he dramatic climax of the family feud occurred at the

1893April 8, 2009, Board meeting, at which the Board considered a

1904new application from Presidential Circle and an application from

1913the corporation of which Mar k Panciera was a principal.

192316 . The new application from Presidential Circle had been

1933filed on March 10, 2009 -- one day after Jonathan Shaw had

1945acquired the stock of the corporate applicant. The business

1954address was again 4200 Hollywood Boulevard, but the FDIC was

1964Jeffrey Brady , and the facility had passed another inspection on

1974March 20, 2009. This is Presidential Circle Application II.

198317 . The April 8 minutes noted that, six days after denying

1995Presidential Circle Application I, the Board had recei ved an

2005application from Boyd Panciera Family Funeral Care, Inc., d/b/a

2014Panciera Memorial Home Cha pel , of which Mark Panciera was vice

2025president . In that six - day interval, Ms. Panciera - Rieth had

2038filed her complaint, which has been identified above.

204618 . The April 8 minutes report that the ensuing

2056investigation had found that Panciera Memorial Home, Inc., whose

2065relationship to the corporate applicant or Mark Panciera is

2074undisclosed, had placed a sign on a bus stop in front of 4200

2087Hollywood Boulevard that was misleading to the public. The sign

2097stated that the Panciera Memorial Home had moved to four nearby

2108locations, even though "the funeral establishment" owned only

2116two of these locations.

212019 . The April 8 minutes disclose that the Division had

2131entered into a settlement sti pulation with "Respondents," which

2140referred to Mark Panciera and Panciera Memorial Home, Inc., for

2150the payment of an administrative fine of $1000. Without

2159discussion or opposition from Mr. Rudolph , th e Board approved

2169the settlement st ipulation and pending application , imposing a

2178condition on the funeral establishment license of also obtaining

2187a preneed license .

219120 . Turning to the Presidential Circle matter, the April 8

2202minutes note that the Board had tabled Presidential Circle

2211A ppl ication I at its December meeting and denied Presi dential

2223Circle Application I at its February meeting . Stating that

2233Ms. Panciera - Rieth was among the principals of Presidential

2243Circle, the April 8 minutes refer to Presidential Circle

2252Application I as the "'Valerie Panciera application.'" The

2260April 8 minutes note that "A pplicant " had requested a formal

2271administrative hearing on the denial.

227621 . However, the April 8 minutes acknowledge that, on

2286March 9, 2009, an unidentified entity -- perhaps, but unlikely,

2296the actual applicant -- had filed a motion to withdraw

2306Presidential Circle Application I. The April 8 minutes note

2315that the Board had received Presidential Circle Application II .

232522 . Ms. Weiner, now representing Panciera Memorial Home,

2334advised the Board t hat it was too late to withdraw Pre sidential

2347Circle Application I because the Board had considered it in

2357depth and denied it. Ms. Weiner stated that, once a denied

2368applicant filed a request for hearing, it no longer had the

2379option to withdraw its tentativ ely denied application.

2387Ms. Weiner also pointed out that the Board could not consider

2398Presi dential Circle Application II while Presidential Circle

2406Application I was still pending.

241123 . Alluding to the distinction between the corporate

2420applicant and its p rincipal, Ms. Weiner argued that

2429Ms. Panciera - Rieth had filed the request for h earing in her

2442personal capacity, and the corporate applicant should have filed

2451the request. Ms. Weiner reasoned that the Board had already

2461denied the application of Presidentia l Circle and the den ial wa s

"2474permanent " due to this mistake.

247924 . Asking if anyo ne was present representing

2488Ms. Panciera - Rieth, Stephen Turner introduced himself as a

2498representative of her "in so far as [the proceedings affect] the

2509application of Mr. Shaw ." Mr. Rudolph was absent due to a death

2522in the family. A Board member replied that it was not

2533considering "Mr. Shaw's app lication" at this time, and

2542Mr. Turner agreed, noting only that his firm's representation of

2552Mr. Shaw was implicated by the withdraw al. Mr. Turner explained

2563that he wanted the Board to accept the withdrawal to clear th e

2576way for consideration of "Mr. Shaw's application."

258325 . Board counsel advised that she disagreed with

2592Ms. Weiner that the Board could not grant the motion to withdraw

2604Presidential Circle Application I . The Division Director agreed

2613with Ms. Weiner 's second point , though, that the Board could not

2625approve Presidential Circle Application II while Presidential

2632Circle Application I was still pending.

263826 . Mr. Turner stat ed that the Board did not have any

2651discretion to deny the request to withdraw Presidential Circle

2660Application I because the applicant c ould withdraw its

2669application at anytime prior to factfinding. Mr. Turner added

2678that the Board could seek t o impose disc ipline against

2689Ms. Panciera - Rieth, but it should clear the pathway to

2700consideration of Presidential Circle Application II.

270627 . Mr. Turner stated that there was no relationship

2716between Ms . Panc iera - Rieth and Mr. Shaw, who had other

2729businesses alon g Hollyw ood Boulevard and wished to invest in the

2741funera l business at this location. Mr. Turner added that

2751protection from competition, which he argued was the real

2760objective of Ms. Weiner's client, was no basis for denial of an

2772application.

27732 8 . Some Board memb ers then discussed some finer points of

2786administrative law as to when an applicant may withdraw its

2796application relative to proposed agency action. Ms. Weiner

2804again reminded the Board of a broader point of corporate law --

2816namely, that the applicant whose a pplication had been denie d had

2828been Presidential Circle. Again, she argued that the wrong

2837entity had filed a request a hearing. B ut t he Division Director

2850wisely counseled the Board that this formality would unlikely

2859result in a determination, under admin istrative law, that the

2869applicant had failed timely to request a hearing.

287729 . Wheeling dexterously, Ms. Weiner now argued that the

2887Board could consider Presidential Circle Application II, even

2895while Presidential Circle Application I was still pending .

2904Board counsel dispensed with this argument by noting the

2913unacceptable possibility that both applications could eventually

2920be granted to operate at the same location .

292930 . Board deliberations seemed bogged down by this time .

2940The advocates had neatly framed the question of whether the

2950Board could allow Presidential Circle to withdraw Presidential

2958Circle Application I, rather than merely "its" request for

2967hearing. If Presidential Circle could withdraw only its request

2976for hearing, the Board's denial of Presidential Circle

2984Application I would become final and, thus, serve as an

2994impediment to another application from the same corporate

3002applicant. On the other hand, Board counsel and the Division

3012Director clearly recognized that the Board could not take a ction

3023that might result in the granting of both applications.

303231 . After a much - needed break, the Board took up

3044Presidential Circle Application II. The Division sensibly

3051provided the Board with alternative recommendations. T he Board

3060should approve Pr esidential Circle Application II, if it

3069approved the request to withdraw Presidential Circle Application

3077I. But, if the Board denied the motion to withdraw Presidential

3088Circle Application I, the Board should deny Presidential Circle

3097Application II because the re was already a pending applic ation

3108for a funeral establishment at this location (and from the same

3119applicant).

312032 . Maureen Daughton, who is a member of the law firm of

3133which Mr. Turner is a member, t old the Board that Mr. Shaw has

3147other businesse s on Ho llywood Boulevard, Mr. Shaw has no

3158relationship with Ms. Panciera - Rieth , and Mr. Shaw "is not

3169intending to employ [Ms. Panciera - Rieth ]." Mr. Shaw himself

3180added that Ms. Panciera - Rieth would have "nothing to do with the

3193funeral home." Responding to questions , Mr. Shaw stated that

3202Mr. Brady had not worked for Ms. Panciera - Rieth , and he had no

3216arrangement with Ms. Panciera - Rieth or her father on how to

3228operate the business or a future change in ownership. Mr. Shaw

3239noted only that Mr. Panciera owned t he building at which

3250Presidential Circle would operate its funeral home, if licensed.

325933 . The Board's Chair said that it was "kind of odd" that

3272Mr. Shaw had purchased the corporate applicant at this time.

3282Mr. Shaw replied that he has lived for 20 year s within two

3295blocks of the facility and became interested in the business

3305when he noticed that the signs had been down at the funeral home

3318for a couple of months. He added that he had already invested

3330$25,000 in the business, but would not invest what he projected

3342to be $70,000 until he obtained a license.

335134 . At this point, Ms. Weiner reminded the Board that the

3363applicant had listed Ms. Panciera - Rieth 's husband as its FDIC.

3375Mr. Shaw responded by saying that he might hire Mr. Rieth , if

3387Mr. Brady approve d him, and Mr. Rieth had done nothing wrong.

3399Ms. Weiner noted that Mr. Rieth had been the FDIC on

3410Presidential Circle Application I. This argument of Ms. Weiner

3419went nowhere.

342135 . However, t he Board then denied approval of the motion

3433to withdraw Pres ide ntial Circle Application I. Mr. Turner

3443obtained a short break to consider other options.

345136 . Turning again to Presidential Circle Application II,

3460no one on the Board could say that he or she had "any concerns"

3474about Presidential Circle Application II, a ssuming that the

3483outstanding issues about Presidential Circle Application I could

3491be resolved . Mr. Turner then advised that, during the break,

3502Ms. Panciera - Rieth had authorized Mr. Turner, on behalf of

3513Presidential Circle, to withdraw the request for hear ing.

352237 . Ms. Weiner expressed satisfaction with this approach,

3531saying that her "primary concern was that the new ownership by

3542Mr. Sha w was not a mechanism for Valerie , her husband or her

3555father to control the business in some way." That may have been

3567Ms . Weiner's primary concern -- and it may have been satisfied --

3580but no member of the Board endorsed Ms. Weiner's subtle

3590transformation of a technical solution to a procedural problem

3599to an acceptance of licensing restrictions on the involvement of

3609Ms. Panciera - Rieth, her husband, and her father with the funeral

3621home business licensed to operate at 4200 Hollywood Boulevard.

363038. Addressing the technical problem, Corinne Olvey, whose

3638role is not described in the minutes, accurately observed that,

3648if the denial of Presidential Circle Application I became final,

3658it would operate as a denial of Mr. Shaw's corporation, as the

3670two applicants were the same legal entity. Evidently failing or

3680unwilling either to grasp Ms. Olvey's point or the limited

3690effect of a corpor ate name change, Mr. Turner offered to rename

3702Presidential Circle. The Division Director essentially agreed

3709with Ms. Olvey and warned that Presidential Circle would have to

3720disclose previous discipline. Joining her partner, Ms. Daughton

3728said that it migh t behoove Mr. Shaw to modify or change the

3741corporate name.

374339 . After some more discussion, Mr. Turner asked whether

"3753the Applicant" should organize a new corporation. The Division

3762Director replied that he would recommend that the Board table

3772President ial Circle Application II to allow Mr . Shaw to form a

3785new corporation. Mr. Turner agreed to do this. A Board member

3796asked Mr. Shaw if he understood the decision, and Mr. Shaw

3807assured him that he did. Mr. Turner restated that he would

3818organize a new corp oration and "questioned whether the

3827application could be approved with the condition of the new

3837application." Speaking next, Ms. Weiner stated that, because

3845there was a "valid denial" by the Board -- apparently of

3856Presidential Circle Application I -- "the Boa rd would want to see

3868the new corporate entity or the new legal entity before it

3879granted that approval." Again, Ms. Weiner's bald attempt to

3888insinuate herself into the decisionmaking delegated to the Board

3897fell flat. Failing to accept Ms. Weiner's implied suggestion,

3906Board counsel recommended only that the Board table further

3915consideration of Presidential Circle Application II. And so

3923ended the April 8, 2009, minutes.

392940 . Mr. Shaw wasted no time after the April 8 Board

3941meeting. He caused the incorpor ation of Respondent effective

3950April 16, 2009. On April 17, 2009, Respondent filed an

3960application for a funeral establishment license. In the

3968application, the owner and president is Mr. Shaw, address of the

3979business is again 4200 Hollywood Boulevard, FDIC is again

3988Mr. Brady, and inspection is again that of March 20, 2009.

399941 . The May 6, 2009, Board meeting is, after the April

4011meeting, necessarily anticlimactic. There is no replay of the

4020family feud. The Board seems disengaged, at least as compared

4030to the involved proceeding one month earlier. The minutes

4039misstate repeatedly the effect of the activity described in the

4049preceding paragraph. First, even though there is no legal

4058relationship between Presidential Circle and Respondent, the

4065title of this i tem of business is: "Landmark Funeral Home, Inc

4077formerly Presidential Circle Funeral Home Inc." Second, even

4085though an entirely new application, with a new application fee,

4095had been filed three weeks earlier, the minutes identify the

4105application as Presi dential Circle Application II. Third,

4113ignoring the new application, the minutes state that the

4122Presidential Circle Application II is "being resubmitted," and

4130the Division recommends approval.

413442 . Interestingly, a Board member moved to approve the

"4144appl ication(s)." This motion passed unanimously . In the

4153limited discussion, Ms. Weiner stated that, given the

4161representations of Mr. Shaw at the last meeting regarding the

"4171distinction between his business and Mrs. Valerie Panciera -

4180Rieth," "it is important t hat the Board members know that before

4192[denying Presidential Circle Application I] an ad was placed in

4202the local yellow pages . . . listing Presidential Circle Funeral

4213Home[,] and the listed telephone number rings in the building of

4225Respondent. "

422643 . No B oard membe r expressed any interest in Ms. Weiner's

4239latest round of disclosures . The sole response wa s from the

4251Division Director, who promised little with the perfunctory

4259assurance, "[t]he matter will be looked into." These are the

4269last words of the Boar d on Respondent's application, and a

4280license was then duly issued on May 9, 2009 , without

4290restrictions or conditions.

429344 . Respondent proceeded to operate as a licensed funeral

4303establishment at 4200 Hollywood Boulevard, as of May 9, 2009.

4313While operati ng, Respondent caused to be published

4321advertisements that promoted "pre - arrangements," which, unknown

4329to Respondent, required licensure that Respondent did not

4337possess. The violation was not willful.

434345 . Mr. Brady served as the FDIC for four months un til he

4357was replaced by Mr. Rieth. Mr. Panciera served as a consultant

4368to Respondent following its commencement of licensed operation s

4377and maintained business cards so stating, in the format of

4387Respondent's other business cards, in the lobby of the funeral

4397home. Subsequent claims by Mr. Shaw and Mr. Rieth not to have

4409known of this obvious display of Mr. Panciera's business cards

4419cannot be credited , given the prominent location of the cards .

4430Additionally, Ms. Panciera - Rieth held herself out as the

4440director of bereavement services at Respondent and stated in an

4450online social site that she was self - employed at "Landmark

4461Funeral Home, formerly known as Panciera Funeral Home." In

4470fact, a fourth Panciera emerged , Ms. Panciera - Rieth's mother, in

4481local ads publis hed just a few days after the Board issued the

4494license.

449546. But the most startling example of Panciera involvement

4504in Mr. Shaw's investment, took place o n January 21, 2011, when

4516Ms. Panciera - Rieth filed an application for change in ownership

4527of Respond ent from Mr. Shaw to herself and her husband,

4538Mr. Rieth. Ms. Panciera - Rieth "explaine d" only that this filing

4550was in error, and Mr. Shaw agreeably subscribed to this

"4560explanation."

456147 . Based on the facts cited in the two preceding

4572paragraph s , Responde nt's fallback arg ument that it excluded

4582Mr. Panciera and his daughter from business operations is , to

4592put it mildly, not supported by the evidence . On a slow day at

4606the funeral home, Pancieras, by blood and marriage, probably

4615outnumbered cadavers. So, to this point, Petitioner has

4623established that Mr. Shaw made statements of future operations,

4632and operations did not conform to these statements. What

4641remains is proof that these statements rose to the level of

4652representations that induced the Board to gran t the license one

4663month later to a different corporate applicant, mistakenly

4671failing to impose conditions on the license reflective of these

4681supposedly material statements made by Mr. Shaw to the Board.

469148. Petitioner o ffers no evidence to establish this

4700missing link in its theory of Count II. Stripping away

4710Ms. Weiner's commentary, the salient facts are that the Board

4720denied Presidential Circle Application I, Presidential Circle

4727filed a request for hearing, Ms. Panciera - Rieth sold her shares

4739to Mr. Shaw , Presidential Circle filed Presidential Circle

4747Application II before the final disposition of Presidential

4755Circle Application I, the Board refused to allow Presidential

4764Circle to withdraw Presidential Circle Application I,

4771Presidential Circle withdrew its request for hearing, the Board

4780tabled Presidential Circle Application II so Mr. Shaw could form

4790a new corporation and file a new application that would not be

4802hampered by the denial of Presidential Circle Application I, a

4812new corporation filed a new appli cation, and the Board granted

4823it at the its meeting the next month.

483149. The Board took only four actions in this chain of

4842events. The decisionmaking mode of the Board was to listen to

4853argument and then vote without much , or any, discussion. The

4863Board d id not discuss the statements made by Mr. Shaw, it did

4876not accept his offers as restrictions upon the license he was

4887seeking for Presidential Circle, and it did not express any

4897intent to condition the issuance of a license to Presidential

4907Circle or another corporation owned by Mr. Shaw on the

4917performance of any conditions that might be inferred fr om

4927Mr. Shaw's statements.

493050. The Board displayed an imperfect understanding of the

4939application that it was granting at the May meeting . But the

4951defects in the Board's understanding did not go to its failure

4962to attach conditions to the license. The imperfect

4970understanding concerned how Mr. Shaw had managed to extricate

4979everyone from the dilemma that he and Ms. Panciera - Rieth had

4991created by causing Presidential Circle to request a hearing on

5001the denial of Presidential Circle Application I and, prior to

5011final disposition, file a new application. In fact, Mr. Shaw

5021extricated everyone from the dilemma by doing exactly what the

5031Division Director, in the presence of the Board, had told him to

5043do. Thus, the imperfect understanding of th e Board during the

5054May meeting i s immaterial because it goes entirely to the form

5066of the transaction and does not reflect an inadvertent failure

5076to impose conditions on the license or o therwise acknowledge

5086some material representations of Mr. Shaw .

509351. Petitioner seems to equate Mr. Shaw's projections of

5102future operations to representations of past criminal or

5110disciplinary history, whose materiality to licensing is

5117indisputable. Based on its allegations, Petitioner has somehow

5125distinguished Mr. Shaw's statements about future operations and

5133the exclusion of Ms. Panciera - Rieth and her father from his

5145statement that he intended to spend another $70,000 in preparing

5156to commence operations.

515952. If the Board wishes to identify a principal's

5168projections of future operations as a material element of the

5178license that, if violated, may support discipline of the

5187license, the safest way to do so is for the Board to impose

5200conditions incorporati ng such projections in clear, enforceable

5208language . From the minutes, it appears that Mr. Shaw,

5218representing Presidential Circle, would have been agreeable to

5226such conditions, at least if the Board had granted the license

5237during the April meeting. But th e Board did not accept

5248Mr. Shaw's apparent offer, on behalf of Presidential Circle.

5257When the Board had a second opportunity, at the May meeting, to

5269impose these conditions, again it did not do so. These two

5280failures to act are not mistakes. They are ref lective of the

5292lack of a determination by the Board of the necessity for such

5304condit ions .

530753 . Further undermining Petitioner's argument is the lack

5316of definition in Mr. Shaw's putative representations. Is the

5325restriction never to employ, as an employe e or contractor,

5335Mr. Panciera or his daughter? Is another restriction never to

5345allow either Panciera to serve as an officer or director of

5356Presidential Circle? Is another restriction never to allow

5364either Panciera to purchase shares in Presidential Circl e or

5374lend money to the corporation? Obviously, if the Board had been

5385interested enough in what Mr. Shaw was saying to address these

5396matters, they would have acquired some definition. These vague

5405remarks in no way may serve as a basis to have induced Boar d

5419action or, two and one - half years later, as a basis for

5432discipline.

543354. It is clear from these minutes that the Board know s

5445its own mind. It rejected the advice of the Division Director

5456and denied Presidential Circle Application I. It rejected the

5465arguments of Presidential Circle's representatives and refused

5472to allow Presidential Circle to withdraw Presidential Circle

5480Application I. It rejected the arguments of Presidential

5488Circle's representatives and refused to grant Presidential

5495Circle Applicat ion II. And it rejected the repeated invitations

5505of Ms. Weiner to formalize some sort of anti - Panciera condition

5517upon the license issued to the entity that was to commence

5528operations at the storied location of 4200 Hollywood Boulevard .

553855. Petitioner's alacrity in pursuing Count II is

5546understandable given the incontrovertibility of Mr. Shaw's

5553statements during the April meeting and the implausible defense

5562of Respondent that its subsequent operations conformed to these

5571representations. But to supply the missing link -- the

5580materiality of Mr. Shaw's statements in inducing the Board to

5590grant a license and the mistaken failure of the Board to impose

5602corresponding conditions on the license -- Petitioner shoves

5610aside the Board to impose on Res p ondent Petitioner' s view of

5623what the Board meant to do two and one - half years ago.

563656. In this case , the Board has displayed a sharp sense of

5648self - autonomy , as well as a streamlined approach to

5658decisionmaking . The Board has ruled only on what it must and

5670has explained little.

567357. Having boldly fabricated an elaborate overlay of

5681rulings and explanations to the laconic working s of the Board,

5692Petitioner, without even calling a Board member as a witness,

5702now invites the more circumspect Administrative Law Judge to do

5712th e same. Specifically, Petitioner asks the Administrative Law

5721Judge to join it in d ispl acing the Board by: 1) selecting some

5735of Mr. Shaw's statements during the April meeting;

57432) attributing great significance to these statements in the

5752minds of a majorit y of the Board members; 3) reducing these

5764statements that acquired great significance in the minds of a

5774majority of the Board members to clear, enforceable

5782representations, which the Board would have done if it had not

5793incompetently failed to do so when it issued the license in May;

5805and, of course, 4) punish Respondent for its acts and omissions,

5816mostly two years ago, that violated Mr. Shaw's statements that

5826the Board thought were important, but mistakenly failed to

5835include as conditions of the license, and that, now, the

5845Administrative Law Judge has reduced to enforceable license

5853conditions.

585458. This labyrinthine construct of Petitioner is busy with

5863material representations assigned to Mr. Shaw, complex thoughts

5871in the minds of a majority of the Board m embers, and

5883incompetence on the part of the Board in issuing an

5893unconditional license. Sometimes factfinding is best guided by

5901the twin principle s of lex parsimoniae , State v. Sutherby , 165

5912Wash. 2d 870, 891, 204 P.3d 916, 925 - 26 (Wash. 2009) (logician's

"5925law of parsimony" holding that the "simplest, most obvious

5934explanation is usually correct") and Ockham's R azor, J. S. v.

5946Shoreline Sch. Dist. , 220 F. Supp. 2d 1175, 1186 (W.D. Wash.

59572002) ("the simplest, most obvious explanation is usually the

5967correct one ") ; Kramer v. U.S. , 579 F. Supp. 314, 318 (D.C. Md.

59801984) ("the fewer assumptions used to explain a hypothesis, the

5991more reliable the hypothesis"); In re Bimini Island Air, Inc. ,

6002355 B.R. 358, 361 (S.D. Fla. BR 2006) ( applying Ockham's Razor ,

6014court rejecte d elaborate hypotheses to explain inadvertent

6022alteration of a memorandum, when the evidence did not

6031affirmatively support such hypotheses, in favor of the simplest

6040explanation -- the recipient altered it). Absent evidence

6048supporting Petitioner's elaborate h ypotheses, the more likely

6056explanation is that the Board did not discuss Mr. Shaw's

6066statements because it did not care enough about them to discuss

6077them, Mr. Shaw needed a new corporate applicant to escape the

6088licensure denial suffered by Presidential Circ le on Presidential

6097Circle Application I, and the Board issued an unconditional

6106license one month later to Respondent because it found no need

6117to restrict the license, probably thinking that it had already

6127invest ed too much time in what was, at least origin ally, a

6140family feud and perhaps wishing that it had followed the

6150recommendation of the Division Director in the first place.

6159CONCLUSIONS OF LAW

616259 . The Division of Administrative Hearings has

6170jurisdiction over the subject matter. §§ 120.569 and 120.57( 1),

6180Fla. Stat.

618260 . Petitioner must pr ove the material allegations by

6192clear and convincing evidence. Dept of Banking & Fin v. Osborne

6203Stern and Company, Inc. , 670 So. 2d 932 (Fla. 1996) and Ferris

6215v. Turlington , 510 So. 2d 292 (Fla. 1987).

622361 . As to C ount I, section 497.152(5)(a), Florida

6233Statutes, prohibits offering to practice beyond the scope of the

6243offeror's license. As noted above, the parties do not dispute

6253this matter, including a finding that the violation was not

6263willful, and they have agreed on a $500 administrative fine for

6274Count I.

627662 . As for Count II, Petitioner's proposed recommended

6285order, in paragraphs 55 - 57, possibly contends that the burden of

6297proof rests on Respondent because this proceeding is some sort

6307of extension of the applica tion process , although Petitioner may

6317merely be arguing that, as an applicant, Respondent had the

6327burden of proving its entitlement to the lice nse. If Petitioner

6338is contending the former , the Administrative Law Judge rejects

6347this contention, but the s a me result would have obtain ed if

6360Respondent had bor n e the burden of proof as to Count II.

637363 . Section 497.152(4)(f), Florida Statutes, prohibits an

6381attempt to obtain a license or the obtaining of a license

6392through " misrepresentation or through an error of the department

6401or board known to the applicant ." As noted above, there is no

6414misrepresentation in Respondent's application, nor is any

6421failure of the Board to impose any conditions on Respondent's

6431license through an error of the Board or Division and ce rtainly

6443not through an error known to Respondent.

6450RECOMMENDATION

6451It is

6453RECOMMENDED that the Board enter a final order finding

6462Respondent guilty of Count I and imposing an administrative fine

6472of $1000 and finding Respondent not guilty of Count II.

6482D ONE AND ENTERED this 27th day of October, 2011, in

6493Tallahassee, Leon County, Florida.

6497S

6498___________________________________

6499ROBERT E. MEALE

6502Administrative Law Judge

6505Division of Administrative Hearings

6509The DeSoto Building

65121230 Apalachee Parkway

6515Tallahassee, Florida 32399 - 3060

6520(850) 488 - 9675 SUNCOM 278 - 9675

6528Fax Filing (850) 921 - 6847

6534www.doah.state.fl.us

6535Filed with the Clerk of the

6541Division of Administrative Hearings

6545this 27th day of October, 2011.

6551COPIES FURNISHED:

6553Thomas A. David, Esquire

6557Department of Financial Services

6561200 East Gaines Street

6565Tallahassee, Florida 32399 - 0333

6570Brady J. Cobb, Esquire

6574Tripp Scott

6576110 Southeast 6th Street, 15th Floor

6582F ort Lauderdale, Florida 33301

6587Edward F. Holodak, Esquire

6591Edward F. Holodak, P.A.

65952500 Hollywood Boulevard, Suite 212

6600Hollywood, Florida 33020

6603Doug Shropshire, Director

6606Department of Financial Services

6610Division of Funeral and

6614Consumer Services

6616200 Ea st Gaines Street

6621Tallahassee, Florida 32399 - 0361

6626P. K. Jameson, General Counsel

6631Department of Financial Services

6635The Capitol, Plaza Level 11

6640Tallahassee, Florida 32399 - 0307

6645NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

6651All parties have the right to submit wr itten exceptions within

666215 days from the date of this recommended order. Any exceptions

6673to this recommended order should be filed with the agency that

6684will issue the final order in this case.

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PDF
Date
Proceedings
PDF:
Date: 09/10/2012
Proceedings: Notice of E-mail Addresses for Service filed.
PDF:
Date: 04/23/2012
Proceedings: Notice of Filing Affidavit of Kevin Rieth.
PDF:
Date: 01/30/2012
Proceedings: Motion for Attorney's Fees filed. (DOAH CASE NO. 12-0433F ESTABLISHED)
PDF:
Date: 01/10/2012
Proceedings: (Agency) Final Order filed.
PDF:
Date: 01/09/2012
Proceedings: Agency Final Order
PDF:
Date: 01/06/2012
Proceedings: (Proposed) Order filed.
PDF:
Date: 10/27/2011
Proceedings: Recommended Order
PDF:
Date: 10/27/2011
Proceedings: Recommended Order (hearing held September 6, 2011). CASE CLOSED.
PDF:
Date: 10/27/2011
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 10/10/2011
Proceedings: Respondent's Proposed Recommended Order filed.
PDF:
Date: 10/10/2011
Proceedings: Notice of Appearance (filed by Brady Cobb).
PDF:
Date: 10/10/2011
Proceedings: Respondent`s Proposed Recommended Order filed.
PDF:
Date: 10/10/2011
Proceedings: Petitioner's Proposed Recommended Order filed.
Date: 09/28/2011
Proceedings: Transcript of Video-Teleconference Proceedings filed.
Date: 09/06/2011
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 08/25/2011
Proceedings: Notice of Filing Proposed Exhibits filed.
Date: 08/24/2011
Proceedings: Petitioner's Proposed Exhibits (exhibits not available for viewing)
PDF:
Date: 08/23/2011
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 08/03/2011
Proceedings: Notice of Hearing by Webcast (hearing set for September 6, 2011; 9:00 a.m.; Fort Lauderdale and Tallahassee, FL).
PDF:
Date: 08/02/2011
Proceedings: Response to Motion for Summary Judgment filed.
PDF:
Date: 08/01/2011
Proceedings: Motion for Summary Judgment filed.
PDF:
Date: 08/01/2011
Proceedings: Joint Pre-hearing Stipulation filed.
PDF:
Date: 08/01/2011
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 07/27/2011
Proceedings: Notice of Appearance (E. Holodak) filed.
PDF:
Date: 07/26/2011
Proceedings: Initial Order.
PDF:
Date: 07/26/2011
Proceedings: Notice of Appearance (Brady Cobb) filed.
PDF:
Date: 07/25/2011
Proceedings: Agency referral filed.
PDF:
Date: 07/25/2011
Proceedings: Petition for Formal Administrative Hearing Pursuant to Sections 120.569 and 120.57(1), Florida Statutes, and Rule 28-106.201, Florida Administrative Code filed.
PDF:
Date: 07/25/2011
Proceedings: Administrative Complaint filed.

Case Information

Judge:
ROBERT E. MEALE
Date Filed:
07/25/2011
Date Assignment:
07/26/2011
Last Docket Entry:
09/10/2012
Location:
Fort Lauderdale, Florida
District:
Southern
Agency:
ADOPTED IN TOTO
 

Counsels

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Related Florida Statute(s) (6):