11-003693
Department Of Financial Services, Division Of Funeral, Cemetery, And Consumer Services vs.
Landmark Funeral Home, Inc.
Status: Closed
Recommended Order on Thursday, October 27, 2011.
Recommended Order on Thursday, October 27, 2011.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8DEPARTMENT OF FINANCIAL )
12SERVICES, BOARD OF FUNERAL, )
17CEMETERY AND CONSUMER SERVICES, )
22)
23Petitioner, )
25)
26vs. ) Case No. 11 - 3693
33)
34LANDMARK FUNERAL HOME, INC., )
39)
40Respondent. )
42________________________________)
43RECOMMENDED ORDER
45Robert E. Meale, Administrative Law Judge of the Division
54of Administrative Hearings, conducted the final hearing by
62webcast in Tallahassee, Florida, on September 6, 2011. The
71Administrative Law J udge, parties, and attorneys for the parties
81attended in Tallahassee. The court reporter attended in Fort
90Lauderdale. Witnesses appeared in both locations.
96APPEARANCES
97For Petitioner: Thomas A. David, Esquire
103Department of Fina ncial Services
108200 East Gaines Street
112Suite 612, Larson Building
116Tallahassee, Florida 32399 - 0333
121For Respondent: Edward Holodak, Esquire
126Edward Holodak, P.A.
1292500 Hollywood Boulevard, Suite 212
134Hollywood, Florida 33020
137Brady J. Cobb, Esquire
141Tripp Scott, P.A.
144110 Southeast Sixth Stre et
149Fifteenth Floor
151Fort Lauderdale, Florida 33301
155STATEMENT OF THE ISSUES
159The issues are whether Respondent is guilty of :
1681) advertising for preneed services without possessing a valid
177preneed license, in vio lation of section s 497.152(5)(a) ,
186497.157(1) , 497.166(1), and 497.452(1)(a), and 2) obtaining its
194license by misrepresentation or error of the Board of Funeral,
204Cemetery, and Consumer Services (Board) known to Resp ondent or,
214alternatively, failing to limit the activities of two persons in
224accordance with representations made to the Board, in violation
233of section 497.152(1)(b) and (4)(f) and (g), Florida Statutes .
243If Respondent is guilty of any of these charges , an additional
254issue is the penalty to be impo sed.
262PRELIMINARY STATEMENT
264By Administrative Complaint dated May 3, 2010, Petitioner
272alleged that Respondent possessed a funeral establishment
279license , but not a preneed license. Count I alleges that
289Respondent unlawfully advertised preneed services, in violation
296of the statutes set forth above. Respondent ha s not contested
307this violation. T he parties have agreed that the violation was
318not willful and agreed on the penalty -- a $500 admi nistrative
330fine . This recommended order therefore will not address C ount I
342in detail.
344Count II alleges that, on April 8, 2009, the Board
354conducted a meeting, at which it considered the pending
363application of Respondent. During the meeting, Jonathan Shaw,
371Respondent's owner, allegedly informed the Board that Valerie
379Panci era - Rieth would have no involvement with Respondent's
389business, nor would her father, Irving R. Panciera, except as a
400lessor of the business premises to Respondent. Allegedly in
409reliance, in part, on these representations, the Board granted
418Respondent a f uneral establishment license at its next meeting,
428which took place on May 6, 2009.
435Count II alleges that, after the license was issued,
444Mr. Panciera and Ms. Panciera - Rieth appeared in advertisements
454for Respondent, Mr. Panciera represented himself as a co nsultant
464for Respondent in business cards, and the Greater Hollywood
473Chamber of Commerce directory listed Ms. Panciera - Rieth as a
484contact for Respondent. Count II alleges that Mr. Shaw's
493representations to the Board were thus false or, alternately,
502Respon dent failed to limi t the activities of Mr. Panciera and
514Ms. Panciera - Rieth to conform to Mr. Shaw's representations , in
525violation of the statutes cited above .
532At the hearing, Petitioner called five witnesses, and
540Respondent called three witnesses. The parties offered into
548evidence four joint exhibits: Joint Exhibits I - IV. Petitioner
558offered into evidence 11 exhibits: Petitioner Exhibits A - H and
569J - L. All exhibits were admitted.
576The court reporter filed the transcript on September 28,
5852011 . The par ties filed proposed recommended orders on
595October 10 , 2011.
598FINDINGS OF FACT
6011. This case involves four applications for three funeral
610establishm ent license s at two addresses by three corporations .
621The principals of at least two of the corporations i nclude two
633feuding siblings. This case also involves the distinction
641between a corporate applicant for a funeral establishment
649license and its principals (i.e., owners and officers ) .
6592. The two siblings are Ms. Panciera - Rieth and her
670brother, Mark Pa nciera. For 50 years, their father operated
680Panciera Memorial Hom e at 4200 Hollywood Boulevard. As he
690approached retirement, t o assist his two children in their
700pursuit of the funeral business , t he father appears to have
711transferred the Panciera Memorial Home name to the son and the
7224200 Hollywood Boulevard address to the daughter .
7303. Each sibling naturally wished to leverage the goodwill
739associated with the name or business location that the father
749had earned in half of a century of operations. As r elevant to
762this case, this pursuit of leverage resulted in the filing of
773complaints against the other sibling, as she or he pursued a
784funeral establishment license for the corporate applicant for
792which he or she was a principal.
7994. On the present recor d, it is impossible to determine
810whether the complaints were filed against the other sibling
819personally, a corporation (or similar entity) with which the
828sibling had been involved, or the corporate applicant with which
838the sibling was involved in the licen sing process. Certain
848minutes of Board meetings, as cited below, identify the
857offending party as "the applicant." The suggestion that each
866corporate applicant was doing business prior to obtaining a
875license is worrisome, but the Board's repeated failure, as
884discussed at length below, to differentiate between a
892corporation and its principals suggests that each complaint was
901probably filed against the competing sibling personally .
9095. The complaint s themselves do not appear to have been
920very serious and are described briefly below. The main
929difference between the complaint of Mark Panciera and the
938complaint of Ms. Panciera - Rieth initially appears to be the
949number of violations . Ms. Panciera - Rieth's complaint involves a
960single violation in the form of a misleading ad, and Mark
971Panciera's complaint involves either four or six violations,
979also involving advertising . This distinct ion is misleading,
988though. Ms. Panciera - Rieth's complaint identifies a misleading
997ad at a bus stop in front of 4200 Hollywood Bo ulevard, so the
1011violation, if not continuing, reached many potential customers .
1020Mark Rieth's complaint seems to identify a single ad in a church
1032bulletin, so, given the shelf - life of such publications, the
1043potential audience may not have exceeded , or even approached,
1052the audience reached by the lone offending bus stop ad.
10626. As a practical matter, the more important distinction
1071between the two complaints is the persistence of Mark Panciera,
1081through his representative, in opposing to the Board the
1090appli cation of his sister's corporation. By contrast,
1098Ms. Panciera - Rieth appears to have filed her complaint and let
1110the Board deal with it as it wished. The persistence of Mark
1122Panciera's representative was so pronounced that, at times , a
1131casual reader of th e minutes might think that the representative
1142was a member of the Board or a representative of the Division.
11547 . The story begins with the Board minutes of
1164February 4, 2009, which employ a flashback device to take us
1175back three months earlier. O n Novemb er 7, 2008, the Board
1187received an application for a funeral establishment license from
1196Valerie Panciera Funeral Home, Inc., later renamed Presidential
1204Circle Funeral Home, Inc. (Presidential Circle) . The
1212applicant's owner was Ms. Panciera - Rieth, t he appli cant's
1223funeral director in charge (FDIC) was Ms. Panciera - Rieth's
1233husband, Keith Rieth , the applicant's business address was 4200
1242Hollywood Boulevard, and the proposed facility later passed an
1251inspection on November 10, 2008 . This is Presidential Circle
1261A pplication I.
12648 . Continuing the backstory, the February 4 minutes next
1274describe the Board's December 3, 2008, meeting, at which the
1284Board had first considered Presidential Circle Application I.
1292T he Division of Funeral, Cemetery, and Consumer Services
1301(D ivision) had recommended approval of President ial Circle
1310Application I. However, p rior to the December 3 meeting,
1320Petitioner had received a complaint from Mark Panciera alleging
1329that "the applicant" had conducted a business as an unlicensed
1339funeral establ ishment and had misled the public by representing
1349itself as Panciera Memorial Home. Confronted with this
1357complaint, the Board had deferred action on Presidential Circle
1366Application I, so that Petitioner could complete its
1374investigation .
13769 . Foreshadowi ng the confusion between a corporation and
1386its principals that plagues Count II, the minutes' use of "the
1397applicant" is unclear . The only applicant is the corporation,
1407so, on its face, the statement states that Presidential Circle
1417engaged in unlicensed pr actices. However, another mention of
"1426the applicant" at this point in the minutes suggests that the
1437Board probably meant someone or something else.
144410. After receiving Mark Panciera's complaint, the
1451Division assigned an investigator, but later learned t hat the
1461investigator had had a prior employment relationship with "the
1470applicant" and Mark Panciera, so the Division assigned another
1479investigator to the case. If the investigator had worked for
1489the previously unlicensed Presidential Circle, he or she had
1498participated in a serious unlicensed - practice violation, months
1507or even years before Presidential Circle had filed its
1516application for a license. Much more likely, the investigator
1525had lawfully worked for one or more licensed entities, with
1535which the war ring siblings were also involved. In other words,
1546the investigator had not worked for "the applicant."
155411 . The ensuing investigation had determined unspecified
1562violations of chapter 497, Florida Statutes -- by whom or what is
1574unstated. However, the Di vision stated that the violations were
1584not of the type "that would warrant a denia l of a license." The
1598Division therefore had agreed to a proposed consent order, under
1608which " the Respondent" -- otherwise unidentified -- had agreed to
1618pay an administrative fin e of $1000. The copy of the
1629investigative report was attached to the official minutes, but
1638not to the copy that is an exhibit in this case.
164912 . The plot thickened when , at the February 4, 2009,
1660meeting, the Board rejected the sett lement agreement and denied
1670Presidential Circle Application I . In the discussion, one Board
1680member criticized the proposed fine as too lenient, but conceded
1690that there was no basis for d enying the application. The
1701minutes do not adequately describe some of the persons who
1711ad dress the Board in terms of their relationship to the business
1723under consideration. At this point in the minutes, one such
1733person, John Rudolph, addressed the Board, evidently
1740representing Presidential C ircle, Ms. Panciera - Rieth, or, most
1750likely, both.
17521 3 . Mr. Rudolph stated that the Board should have issued
1764the license in December and, if appropriate, prosecuted a
1773disciplinary case against the newly licensed funeral
1780establishment. Mr. Rudolph warned of the "travesty" of denying
1789a license or deferring a ction every time a competitor files a
1801complaint against an applicant.
180514 . Countering these assertions , Wendy Wiener, the
1813re presentative of Mark Panciera , reminded the Board that the
1823investigation had confirmed six inst ances of misleading the
1832public. T he representative argued that the violations of
1841chapter 497 precluded licensure of the corporate applicant , even
1850if the violations had been brought to the Board's attention "in
1861the context of a family dispute." These comments seemed to turn
1872the tide again st Presidential Circle Application I.
188015 . T he dramatic climax of the family feud occurred at the
1893April 8, 2009, Board meeting, at which the Board considered a
1904new application from Presidential Circle and an application from
1913the corporation of which Mar k Panciera was a principal.
192316 . The new application from Presidential Circle had been
1933filed on March 10, 2009 -- one day after Jonathan Shaw had
1945acquired the stock of the corporate applicant. The business
1954address was again 4200 Hollywood Boulevard, but the FDIC was
1964Jeffrey Brady , and the facility had passed another inspection on
1974March 20, 2009. This is Presidential Circle Application II.
198317 . The April 8 minutes noted that, six days after denying
1995Presidential Circle Application I, the Board had recei ved an
2005application from Boyd Panciera Family Funeral Care, Inc., d/b/a
2014Panciera Memorial Home Cha pel , of which Mark Panciera was vice
2025president . In that six - day interval, Ms. Panciera - Rieth had
2038filed her complaint, which has been identified above.
204618 . The April 8 minutes report that the ensuing
2056investigation had found that Panciera Memorial Home, Inc., whose
2065relationship to the corporate applicant or Mark Panciera is
2074undisclosed, had placed a sign on a bus stop in front of 4200
2087Hollywood Boulevard that was misleading to the public. The sign
2097stated that the Panciera Memorial Home had moved to four nearby
2108locations, even though "the funeral establishment" owned only
2116two of these locations.
212019 . The April 8 minutes disclose that the Division had
2131entered into a settlement sti pulation with "Respondents," which
2140referred to Mark Panciera and Panciera Memorial Home, Inc., for
2150the payment of an administrative fine of $1000. Without
2159discussion or opposition from Mr. Rudolph , th e Board approved
2169the settlement st ipulation and pending application , imposing a
2178condition on the funeral establishment license of also obtaining
2187a preneed license .
219120 . Turning to the Presidential Circle matter, the April 8
2202minutes note that the Board had tabled Presidential Circle
2211A ppl ication I at its December meeting and denied Presi dential
2223Circle Application I at its February meeting . Stating that
2233Ms. Panciera - Rieth was among the principals of Presidential
2243Circle, the April 8 minutes refer to Presidential Circle
2252Application I as the "'Valerie Panciera application.'" The
2260April 8 minutes note that "A pplicant " had requested a formal
2271administrative hearing on the denial.
227621 . However, the April 8 minutes acknowledge that, on
2286March 9, 2009, an unidentified entity -- perhaps, but unlikely,
2296the actual applicant -- had filed a motion to withdraw
2306Presidential Circle Application I. The April 8 minutes note
2315that the Board had received Presidential Circle Application II .
232522 . Ms. Weiner, now representing Panciera Memorial Home,
2334advised the Board t hat it was too late to withdraw Pre sidential
2347Circle Application I because the Board had considered it in
2357depth and denied it. Ms. Weiner stated that, once a denied
2368applicant filed a request for hearing, it no longer had the
2379option to withdraw its tentativ ely denied application.
2387Ms. Weiner also pointed out that the Board could not consider
2398Presi dential Circle Application II while Presidential Circle
2406Application I was still pending.
241123 . Alluding to the distinction between the corporate
2420applicant and its p rincipal, Ms. Weiner argued that
2429Ms. Panciera - Rieth had filed the request for h earing in her
2442personal capacity, and the corporate applicant should have filed
2451the request. Ms. Weiner reasoned that the Board had already
2461denied the application of Presidentia l Circle and the den ial wa s
"2474permanent " due to this mistake.
247924 . Asking if anyo ne was present representing
2488Ms. Panciera - Rieth, Stephen Turner introduced himself as a
2498representative of her "in so far as [the proceedings affect] the
2509application of Mr. Shaw ." Mr. Rudolph was absent due to a death
2522in the family. A Board member replied that it was not
2533considering "Mr. Shaw's app lication" at this time, and
2542Mr. Turner agreed, noting only that his firm's representation of
2552Mr. Shaw was implicated by the withdraw al. Mr. Turner explained
2563that he wanted the Board to accept the withdrawal to clear th e
2576way for consideration of "Mr. Shaw's application."
258325 . Board counsel advised that she disagreed with
2592Ms. Weiner that the Board could not grant the motion to withdraw
2604Presidential Circle Application I . The Division Director agreed
2613with Ms. Weiner 's second point , though, that the Board could not
2625approve Presidential Circle Application II while Presidential
2632Circle Application I was still pending.
263826 . Mr. Turner stat ed that the Board did not have any
2651discretion to deny the request to withdraw Presidential Circle
2660Application I because the applicant c ould withdraw its
2669application at anytime prior to factfinding. Mr. Turner added
2678that the Board could seek t o impose disc ipline against
2689Ms. Panciera - Rieth, but it should clear the pathway to
2700consideration of Presidential Circle Application II.
270627 . Mr. Turner stated that there was no relationship
2716between Ms . Panc iera - Rieth and Mr. Shaw, who had other
2729businesses alon g Hollyw ood Boulevard and wished to invest in the
2741funera l business at this location. Mr. Turner added that
2751protection from competition, which he argued was the real
2760objective of Ms. Weiner's client, was no basis for denial of an
2772application.
27732 8 . Some Board memb ers then discussed some finer points of
2786administrative law as to when an applicant may withdraw its
2796application relative to proposed agency action. Ms. Weiner
2804again reminded the Board of a broader point of corporate law --
2816namely, that the applicant whose a pplication had been denie d had
2828been Presidential Circle. Again, she argued that the wrong
2837entity had filed a request a hearing. B ut t he Division Director
2850wisely counseled the Board that this formality would unlikely
2859result in a determination, under admin istrative law, that the
2869applicant had failed timely to request a hearing.
287729 . Wheeling dexterously, Ms. Weiner now argued that the
2887Board could consider Presidential Circle Application II, even
2895while Presidential Circle Application I was still pending .
2904Board counsel dispensed with this argument by noting the
2913unacceptable possibility that both applications could eventually
2920be granted to operate at the same location .
292930 . Board deliberations seemed bogged down by this time .
2940The advocates had neatly framed the question of whether the
2950Board could allow Presidential Circle to withdraw Presidential
2958Circle Application I, rather than merely "its" request for
2967hearing. If Presidential Circle could withdraw only its request
2976for hearing, the Board's denial of Presidential Circle
2984Application I would become final and, thus, serve as an
2994impediment to another application from the same corporate
3002applicant. On the other hand, Board counsel and the Division
3012Director clearly recognized that the Board could not take a ction
3023that might result in the granting of both applications.
303231 . After a much - needed break, the Board took up
3044Presidential Circle Application II. The Division sensibly
3051provided the Board with alternative recommendations. T he Board
3060should approve Pr esidential Circle Application II, if it
3069approved the request to withdraw Presidential Circle Application
3077I. But, if the Board denied the motion to withdraw Presidential
3088Circle Application I, the Board should deny Presidential Circle
3097Application II because the re was already a pending applic ation
3108for a funeral establishment at this location (and from the same
3119applicant).
312032 . Maureen Daughton, who is a member of the law firm of
3133which Mr. Turner is a member, t old the Board that Mr. Shaw has
3147other businesse s on Ho llywood Boulevard, Mr. Shaw has no
3158relationship with Ms. Panciera - Rieth , and Mr. Shaw "is not
3169intending to employ [Ms. Panciera - Rieth ]." Mr. Shaw himself
3180added that Ms. Panciera - Rieth would have "nothing to do with the
3193funeral home." Responding to questions , Mr. Shaw stated that
3202Mr. Brady had not worked for Ms. Panciera - Rieth , and he had no
3216arrangement with Ms. Panciera - Rieth or her father on how to
3228operate the business or a future change in ownership. Mr. Shaw
3239noted only that Mr. Panciera owned t he building at which
3250Presidential Circle would operate its funeral home, if licensed.
325933 . The Board's Chair said that it was "kind of odd" that
3272Mr. Shaw had purchased the corporate applicant at this time.
3282Mr. Shaw replied that he has lived for 20 year s within two
3295blocks of the facility and became interested in the business
3305when he noticed that the signs had been down at the funeral home
3318for a couple of months. He added that he had already invested
3330$25,000 in the business, but would not invest what he projected
3342to be $70,000 until he obtained a license.
335134 . At this point, Ms. Weiner reminded the Board that the
3363applicant had listed Ms. Panciera - Rieth 's husband as its FDIC.
3375Mr. Shaw responded by saying that he might hire Mr. Rieth , if
3387Mr. Brady approve d him, and Mr. Rieth had done nothing wrong.
3399Ms. Weiner noted that Mr. Rieth had been the FDIC on
3410Presidential Circle Application I. This argument of Ms. Weiner
3419went nowhere.
342135 . However, t he Board then denied approval of the motion
3433to withdraw Pres ide ntial Circle Application I. Mr. Turner
3443obtained a short break to consider other options.
345136 . Turning again to Presidential Circle Application II,
3460no one on the Board could say that he or she had "any concerns"
3474about Presidential Circle Application II, a ssuming that the
3483outstanding issues about Presidential Circle Application I could
3491be resolved . Mr. Turner then advised that, during the break,
3502Ms. Panciera - Rieth had authorized Mr. Turner, on behalf of
3513Presidential Circle, to withdraw the request for hear ing.
352237 . Ms. Weiner expressed satisfaction with this approach,
3531saying that her "primary concern was that the new ownership by
3542Mr. Sha w was not a mechanism for Valerie , her husband or her
3555father to control the business in some way." That may have been
3567Ms . Weiner's primary concern -- and it may have been satisfied --
3580but no member of the Board endorsed Ms. Weiner's subtle
3590transformation of a technical solution to a procedural problem
3599to an acceptance of licensing restrictions on the involvement of
3609Ms. Panciera - Rieth, her husband, and her father with the funeral
3621home business licensed to operate at 4200 Hollywood Boulevard.
363038. Addressing the technical problem, Corinne Olvey, whose
3638role is not described in the minutes, accurately observed that,
3648if the denial of Presidential Circle Application I became final,
3658it would operate as a denial of Mr. Shaw's corporation, as the
3670two applicants were the same legal entity. Evidently failing or
3680unwilling either to grasp Ms. Olvey's point or the limited
3690effect of a corpor ate name change, Mr. Turner offered to rename
3702Presidential Circle. The Division Director essentially agreed
3709with Ms. Olvey and warned that Presidential Circle would have to
3720disclose previous discipline. Joining her partner, Ms. Daughton
3728said that it migh t behoove Mr. Shaw to modify or change the
3741corporate name.
374339 . After some more discussion, Mr. Turner asked whether
"3753the Applicant" should organize a new corporation. The Division
3762Director replied that he would recommend that the Board table
3772President ial Circle Application II to allow Mr . Shaw to form a
3785new corporation. Mr. Turner agreed to do this. A Board member
3796asked Mr. Shaw if he understood the decision, and Mr. Shaw
3807assured him that he did. Mr. Turner restated that he would
3818organize a new corp oration and "questioned whether the
3827application could be approved with the condition of the new
3837application." Speaking next, Ms. Weiner stated that, because
3845there was a "valid denial" by the Board -- apparently of
3856Presidential Circle Application I -- "the Boa rd would want to see
3868the new corporate entity or the new legal entity before it
3879granted that approval." Again, Ms. Weiner's bald attempt to
3888insinuate herself into the decisionmaking delegated to the Board
3897fell flat. Failing to accept Ms. Weiner's implied suggestion,
3906Board counsel recommended only that the Board table further
3915consideration of Presidential Circle Application II. And so
3923ended the April 8, 2009, minutes.
392940 . Mr. Shaw wasted no time after the April 8 Board
3941meeting. He caused the incorpor ation of Respondent effective
3950April 16, 2009. On April 17, 2009, Respondent filed an
3960application for a funeral establishment license. In the
3968application, the owner and president is Mr. Shaw, address of the
3979business is again 4200 Hollywood Boulevard, FDIC is again
3988Mr. Brady, and inspection is again that of March 20, 2009.
399941 . The May 6, 2009, Board meeting is, after the April
4011meeting, necessarily anticlimactic. There is no replay of the
4020family feud. The Board seems disengaged, at least as compared
4030to the involved proceeding one month earlier. The minutes
4039misstate repeatedly the effect of the activity described in the
4049preceding paragraph. First, even though there is no legal
4058relationship between Presidential Circle and Respondent, the
4065title of this i tem of business is: "Landmark Funeral Home, Inc
4077formerly Presidential Circle Funeral Home Inc." Second, even
4085though an entirely new application, with a new application fee,
4095had been filed three weeks earlier, the minutes identify the
4105application as Presi dential Circle Application II. Third,
4113ignoring the new application, the minutes state that the
4122Presidential Circle Application II is "being resubmitted," and
4130the Division recommends approval.
413442 . Interestingly, a Board member moved to approve the
"4144appl ication(s)." This motion passed unanimously . In the
4153limited discussion, Ms. Weiner stated that, given the
4161representations of Mr. Shaw at the last meeting regarding the
"4171distinction between his business and Mrs. Valerie Panciera -
4180Rieth," "it is important t hat the Board members know that before
4192[denying Presidential Circle Application I] an ad was placed in
4202the local yellow pages . . . listing Presidential Circle Funeral
4213Home[,] and the listed telephone number rings in the building of
4225Respondent. "
422643 . No B oard membe r expressed any interest in Ms. Weiner's
4239latest round of disclosures . The sole response wa s from the
4251Division Director, who promised little with the perfunctory
4259assurance, "[t]he matter will be looked into." These are the
4269last words of the Boar d on Respondent's application, and a
4280license was then duly issued on May 9, 2009 , without
4290restrictions or conditions.
429344 . Respondent proceeded to operate as a licensed funeral
4303establishment at 4200 Hollywood Boulevard, as of May 9, 2009.
4313While operati ng, Respondent caused to be published
4321advertisements that promoted "pre - arrangements," which, unknown
4329to Respondent, required licensure that Respondent did not
4337possess. The violation was not willful.
434345 . Mr. Brady served as the FDIC for four months un til he
4357was replaced by Mr. Rieth. Mr. Panciera served as a consultant
4368to Respondent following its commencement of licensed operation s
4377and maintained business cards so stating, in the format of
4387Respondent's other business cards, in the lobby of the funeral
4397home. Subsequent claims by Mr. Shaw and Mr. Rieth not to have
4409known of this obvious display of Mr. Panciera's business cards
4419cannot be credited , given the prominent location of the cards .
4430Additionally, Ms. Panciera - Rieth held herself out as the
4440director of bereavement services at Respondent and stated in an
4450online social site that she was self - employed at "Landmark
4461Funeral Home, formerly known as Panciera Funeral Home." In
4470fact, a fourth Panciera emerged , Ms. Panciera - Rieth's mother, in
4481local ads publis hed just a few days after the Board issued the
4494license.
449546. But the most startling example of Panciera involvement
4504in Mr. Shaw's investment, took place o n January 21, 2011, when
4516Ms. Panciera - Rieth filed an application for change in ownership
4527of Respond ent from Mr. Shaw to herself and her husband,
4538Mr. Rieth. Ms. Panciera - Rieth "explaine d" only that this filing
4550was in error, and Mr. Shaw agreeably subscribed to this
"4560explanation."
456147 . Based on the facts cited in the two preceding
4572paragraph s , Responde nt's fallback arg ument that it excluded
4582Mr. Panciera and his daughter from business operations is , to
4592put it mildly, not supported by the evidence . On a slow day at
4606the funeral home, Pancieras, by blood and marriage, probably
4615outnumbered cadavers. So, to this point, Petitioner has
4623established that Mr. Shaw made statements of future operations,
4632and operations did not conform to these statements. What
4641remains is proof that these statements rose to the level of
4652representations that induced the Board to gran t the license one
4663month later to a different corporate applicant, mistakenly
4671failing to impose conditions on the license reflective of these
4681supposedly material statements made by Mr. Shaw to the Board.
469148. Petitioner o ffers no evidence to establish this
4700missing link in its theory of Count II. Stripping away
4710Ms. Weiner's commentary, the salient facts are that the Board
4720denied Presidential Circle Application I, Presidential Circle
4727filed a request for hearing, Ms. Panciera - Rieth sold her shares
4739to Mr. Shaw , Presidential Circle filed Presidential Circle
4747Application II before the final disposition of Presidential
4755Circle Application I, the Board refused to allow Presidential
4764Circle to withdraw Presidential Circle Application I,
4771Presidential Circle withdrew its request for hearing, the Board
4780tabled Presidential Circle Application II so Mr. Shaw could form
4790a new corporation and file a new application that would not be
4802hampered by the denial of Presidential Circle Application I, a
4812new corporation filed a new appli cation, and the Board granted
4823it at the its meeting the next month.
483149. The Board took only four actions in this chain of
4842events. The decisionmaking mode of the Board was to listen to
4853argument and then vote without much , or any, discussion. The
4863Board d id not discuss the statements made by Mr. Shaw, it did
4876not accept his offers as restrictions upon the license he was
4887seeking for Presidential Circle, and it did not express any
4897intent to condition the issuance of a license to Presidential
4907Circle or another corporation owned by Mr. Shaw on the
4917performance of any conditions that might be inferred fr om
4927Mr. Shaw's statements.
493050. The Board displayed an imperfect understanding of the
4939application that it was granting at the May meeting . But the
4951defects in the Board's understanding did not go to its failure
4962to attach conditions to the license. The imperfect
4970understanding concerned how Mr. Shaw had managed to extricate
4979everyone from the dilemma that he and Ms. Panciera - Rieth had
4991created by causing Presidential Circle to request a hearing on
5001the denial of Presidential Circle Application I and, prior to
5011final disposition, file a new application. In fact, Mr. Shaw
5021extricated everyone from the dilemma by doing exactly what the
5031Division Director, in the presence of the Board, had told him to
5043do. Thus, the imperfect understanding of th e Board during the
5054May meeting i s immaterial because it goes entirely to the form
5066of the transaction and does not reflect an inadvertent failure
5076to impose conditions on the license or o therwise acknowledge
5086some material representations of Mr. Shaw .
509351. Petitioner seems to equate Mr. Shaw's projections of
5102future operations to representations of past criminal or
5110disciplinary history, whose materiality to licensing is
5117indisputable. Based on its allegations, Petitioner has somehow
5125distinguished Mr. Shaw's statements about future operations and
5133the exclusion of Ms. Panciera - Rieth and her father from his
5145statement that he intended to spend another $70,000 in preparing
5156to commence operations.
515952. If the Board wishes to identify a principal's
5168projections of future operations as a material element of the
5178license that, if violated, may support discipline of the
5187license, the safest way to do so is for the Board to impose
5200conditions incorporati ng such projections in clear, enforceable
5208language . From the minutes, it appears that Mr. Shaw,
5218representing Presidential Circle, would have been agreeable to
5226such conditions, at least if the Board had granted the license
5237during the April meeting. But th e Board did not accept
5248Mr. Shaw's apparent offer, on behalf of Presidential Circle.
5257When the Board had a second opportunity, at the May meeting, to
5269impose these conditions, again it did not do so. These two
5280failures to act are not mistakes. They are ref lective of the
5292lack of a determination by the Board of the necessity for such
5304condit ions .
530753 . Further undermining Petitioner's argument is the lack
5316of definition in Mr. Shaw's putative representations. Is the
5325restriction never to employ, as an employe e or contractor,
5335Mr. Panciera or his daughter? Is another restriction never to
5345allow either Panciera to serve as an officer or director of
5356Presidential Circle? Is another restriction never to allow
5364either Panciera to purchase shares in Presidential Circl e or
5374lend money to the corporation? Obviously, if the Board had been
5385interested enough in what Mr. Shaw was saying to address these
5396matters, they would have acquired some definition. These vague
5405remarks in no way may serve as a basis to have induced Boar d
5419action or, two and one - half years later, as a basis for
5432discipline.
543354. It is clear from these minutes that the Board know s
5445its own mind. It rejected the advice of the Division Director
5456and denied Presidential Circle Application I. It rejected the
5465arguments of Presidential Circle's representatives and refused
5472to allow Presidential Circle to withdraw Presidential Circle
5480Application I. It rejected the arguments of Presidential
5488Circle's representatives and refused to grant Presidential
5495Circle Applicat ion II. And it rejected the repeated invitations
5505of Ms. Weiner to formalize some sort of anti - Panciera condition
5517upon the license issued to the entity that was to commence
5528operations at the storied location of 4200 Hollywood Boulevard .
553855. Petitioner's alacrity in pursuing Count II is
5546understandable given the incontrovertibility of Mr. Shaw's
5553statements during the April meeting and the implausible defense
5562of Respondent that its subsequent operations conformed to these
5571representations. But to supply the missing link -- the
5580materiality of Mr. Shaw's statements in inducing the Board to
5590grant a license and the mistaken failure of the Board to impose
5602corresponding conditions on the license -- Petitioner shoves
5610aside the Board to impose on Res p ondent Petitioner' s view of
5623what the Board meant to do two and one - half years ago.
563656. In this case , the Board has displayed a sharp sense of
5648self - autonomy , as well as a streamlined approach to
5658decisionmaking . The Board has ruled only on what it must and
5670has explained little.
567357. Having boldly fabricated an elaborate overlay of
5681rulings and explanations to the laconic working s of the Board,
5692Petitioner, without even calling a Board member as a witness,
5702now invites the more circumspect Administrative Law Judge to do
5712th e same. Specifically, Petitioner asks the Administrative Law
5721Judge to join it in d ispl acing the Board by: 1) selecting some
5735of Mr. Shaw's statements during the April meeting;
57432) attributing great significance to these statements in the
5752minds of a majorit y of the Board members; 3) reducing these
5764statements that acquired great significance in the minds of a
5774majority of the Board members to clear, enforceable
5782representations, which the Board would have done if it had not
5793incompetently failed to do so when it issued the license in May;
5805and, of course, 4) punish Respondent for its acts and omissions,
5816mostly two years ago, that violated Mr. Shaw's statements that
5826the Board thought were important, but mistakenly failed to
5835include as conditions of the license, and that, now, the
5845Administrative Law Judge has reduced to enforceable license
5853conditions.
585458. This labyrinthine construct of Petitioner is busy with
5863material representations assigned to Mr. Shaw, complex thoughts
5871in the minds of a majority of the Board m embers, and
5883incompetence on the part of the Board in issuing an
5893unconditional license. Sometimes factfinding is best guided by
5901the twin principle s of lex parsimoniae , State v. Sutherby , 165
5912Wash. 2d 870, 891, 204 P.3d 916, 925 - 26 (Wash. 2009) (logician's
"5925law of parsimony" holding that the "simplest, most obvious
5934explanation is usually correct") and Ockham's R azor, J. S. v.
5946Shoreline Sch. Dist. , 220 F. Supp. 2d 1175, 1186 (W.D. Wash.
59572002) ("the simplest, most obvious explanation is usually the
5967correct one ") ; Kramer v. U.S. , 579 F. Supp. 314, 318 (D.C. Md.
59801984) ("the fewer assumptions used to explain a hypothesis, the
5991more reliable the hypothesis"); In re Bimini Island Air, Inc. ,
6002355 B.R. 358, 361 (S.D. Fla. BR 2006) ( applying Ockham's Razor ,
6014court rejecte d elaborate hypotheses to explain inadvertent
6022alteration of a memorandum, when the evidence did not
6031affirmatively support such hypotheses, in favor of the simplest
6040explanation -- the recipient altered it). Absent evidence
6048supporting Petitioner's elaborate h ypotheses, the more likely
6056explanation is that the Board did not discuss Mr. Shaw's
6066statements because it did not care enough about them to discuss
6077them, Mr. Shaw needed a new corporate applicant to escape the
6088licensure denial suffered by Presidential Circ le on Presidential
6097Circle Application I, and the Board issued an unconditional
6106license one month later to Respondent because it found no need
6117to restrict the license, probably thinking that it had already
6127invest ed too much time in what was, at least origin ally, a
6140family feud and perhaps wishing that it had followed the
6150recommendation of the Division Director in the first place.
6159CONCLUSIONS OF LAW
616259 . The Division of Administrative Hearings has
6170jurisdiction over the subject matter. §§ 120.569 and 120.57( 1),
6180Fla. Stat.
618260 . Petitioner must pr ove the material allegations by
6192clear and convincing evidence. Dept of Banking & Fin v. Osborne
6203Stern and Company, Inc. , 670 So. 2d 932 (Fla. 1996) and Ferris
6215v. Turlington , 510 So. 2d 292 (Fla. 1987).
622361 . As to C ount I, section 497.152(5)(a), Florida
6233Statutes, prohibits offering to practice beyond the scope of the
6243offeror's license. As noted above, the parties do not dispute
6253this matter, including a finding that the violation was not
6263willful, and they have agreed on a $500 administrative fine for
6274Count I.
627662 . As for Count II, Petitioner's proposed recommended
6285order, in paragraphs 55 - 57, possibly contends that the burden of
6297proof rests on Respondent because this proceeding is some sort
6307of extension of the applica tion process , although Petitioner may
6317merely be arguing that, as an applicant, Respondent had the
6327burden of proving its entitlement to the lice nse. If Petitioner
6338is contending the former , the Administrative Law Judge rejects
6347this contention, but the s a me result would have obtain ed if
6360Respondent had bor n e the burden of proof as to Count II.
637363 . Section 497.152(4)(f), Florida Statutes, prohibits an
6381attempt to obtain a license or the obtaining of a license
6392through " misrepresentation or through an error of the department
6401or board known to the applicant ." As noted above, there is no
6414misrepresentation in Respondent's application, nor is any
6421failure of the Board to impose any conditions on Respondent's
6431license through an error of the Board or Division and ce rtainly
6443not through an error known to Respondent.
6450RECOMMENDATION
6451It is
6453RECOMMENDED that the Board enter a final order finding
6462Respondent guilty of Count I and imposing an administrative fine
6472of $1000 and finding Respondent not guilty of Count II.
6482D ONE AND ENTERED this 27th day of October, 2011, in
6493Tallahassee, Leon County, Florida.
6497S
6498___________________________________
6499ROBERT E. MEALE
6502Administrative Law Judge
6505Division of Administrative Hearings
6509The DeSoto Building
65121230 Apalachee Parkway
6515Tallahassee, Florida 32399 - 3060
6520(850) 488 - 9675 SUNCOM 278 - 9675
6528Fax Filing (850) 921 - 6847
6534www.doah.state.fl.us
6535Filed with the Clerk of the
6541Division of Administrative Hearings
6545this 27th day of October, 2011.
6551COPIES FURNISHED:
6553Thomas A. David, Esquire
6557Department of Financial Services
6561200 East Gaines Street
6565Tallahassee, Florida 32399 - 0333
6570Brady J. Cobb, Esquire
6574Tripp Scott
6576110 Southeast 6th Street, 15th Floor
6582F ort Lauderdale, Florida 33301
6587Edward F. Holodak, Esquire
6591Edward F. Holodak, P.A.
65952500 Hollywood Boulevard, Suite 212
6600Hollywood, Florida 33020
6603Doug Shropshire, Director
6606Department of Financial Services
6610Division of Funeral and
6614Consumer Services
6616200 Ea st Gaines Street
6621Tallahassee, Florida 32399 - 0361
6626P. K. Jameson, General Counsel
6631Department of Financial Services
6635The Capitol, Plaza Level 11
6640Tallahassee, Florida 32399 - 0307
6645NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
6651All parties have the right to submit wr itten exceptions within
666215 days from the date of this recommended order. Any exceptions
6673to this recommended order should be filed with the agency that
6684will issue the final order in this case.
- Date
- Proceedings
- PDF:
- Date: 01/30/2012
- Proceedings: Motion for Attorney's Fees filed. (DOAH CASE NO. 12-0433F ESTABLISHED)
- PDF:
- Date: 10/27/2011
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 09/28/2011
- Proceedings: Transcript of Video-Teleconference Proceedings filed.
- Date: 09/06/2011
- Proceedings: CASE STATUS: Hearing Held.
- Date: 08/24/2011
- Proceedings: Petitioner's Proposed Exhibits (exhibits not available for viewing)
- PDF:
- Date: 08/03/2011
- Proceedings: Notice of Hearing by Webcast (hearing set for September 6, 2011; 9:00 a.m.; Fort Lauderdale and Tallahassee, FL).
Case Information
- Judge:
- ROBERT E. MEALE
- Date Filed:
- 07/25/2011
- Date Assignment:
- 07/26/2011
- Last Docket Entry:
- 09/10/2012
- Location:
- Fort Lauderdale, Florida
- District:
- Southern
- Agency:
- ADOPTED IN TOTO
Counsels
-
Brady J Cobb, Esquire
Address of Record -
Thomas A. David, Esquire
Address of Record -
Edward F. Holodak, Esquire
Address of Record -
Thomas A David, Esquire
Address of Record -
Thomas A. (Tad) David, Esquire
Address of Record