12-000535
Megan Hotchkiss vs.
Department Of Management Services, Division Of State Group Insurance
Status: Closed
Recommended Order on Thursday, August 23, 2012.
Recommended Order on Thursday, August 23, 2012.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8MEGHAN HOTCHKISS , )
11)
12Petitioner, )
14)
15vs. ) Case No. 12 - 053 5
23)
24DEPARTMENT OF MANAGEMENT )
28SERVICES, DIVISION OF STATE )
33GROUP INSURANCE, )
36)
37Respondent. )
39)
40RECOMMENDED ORDER
42Pursuant to notice, a final hearing was held in this case
53on April 9, 2012, by video teleconference at sites in
63Tallahassee, Florida and Jacksonville, Florida, before E. Gary
71Early, a designated Administrative Law Judge of the Di vision of
82Administrative Hearings.
84APPEARANCES
85For Petitioner: Brian J. Lee, Esquire
91644 Cesery Boulevard, Suite 250
96Jacksonville , F lorida 32211
100For Respondent: Sonja P. Mathews, Esquire
106Department of Management Services
1104050 Esplanade Way, Suite 160
115Tallahassee, Florida 32399 - 0950
120STATEMENT OF THE ISSUE
124The issue is whether Respondent properly denied payment of
133certain charges related to out - of - network surgical procedures
144pursuant to the State Employees Ó PPO Group Health Insurance
154Plan .
156PRELIMINARY STATEMENT
158By letter dated June 16, 2010, Respondent , Department of
167Management Services, Division of State Group Insurance
174(Respondent or DSGI ) , notified Pet itioner , Meghan Hotchkiss
183(Petitioner) , that it intended to deny her Level II Appeal, by
194which Petitioner challenged the decision of Blue Cross & Blue
204Shield of Florida ( BCBSF ) , to pay $1,526. 5 7 of a total of
220$29,976.00 in surgery - related charges from Dr. Mark Piper, a
232non - network provider. Petitioner received the notice on July 2,
2432010.
244On July 23, 2010 , Petitioner filed a Petition to Request a
255Hearing ( Formal Hearing ) . Petitioner alleged that ÐBCBSF
265inappropriately classified the surgery that I underw ent, in
274violation of its plan documents, as some other kind of procedure
285than the one I had, which had a much lower allowance.Ñ
296On February 9, 2012 , Respondent referred the P etition to
306the Division of Administrative Hearings. The record is silent
315as to the reason for the passage of more than 1 1/2 years from
329the date of filing of the Petition to the date of transmittal,
341but there has been no objection by Petitioner.
349The final hearing was scheduled for April 9 , 2012 , and was
360held as scheduled. At the final hearing, Petitioner testified
369on h er own behalf. PetitionerÓs Exhibits 1(a) - (c) and 4 - 6 were
384received into evidence. Respondent presented the testimony of
392Kathy Flippo, a registered nurse and RespondentÓs Legal Nurse
401Specialist; Kevin Tincher, BCB SF Ós Senior Manager of Coding and
412Professional Payment; Colleen McArdle, BCBSF Ós Manager of Pre -
422service Medical Review; and Jessica Bonin, BCBSF Ós Critical
431Inquiry Analyst. RespondentÓs Exhibits 2, 6, and 7 were
440received into evidence.
443By agreement of th e parties, the record was held open to
455allow for the filing of deposition testimony to be considered in
466lieu of live testimony. On August 7, 2012, prior to the closing
478of the record, t he parties each filed the deposition transcript
489of Dr. Scott Imray, a c onsulting expert witness retained by
500Respondent . Since both parties filed the deposition transcript
509prior to the closing of the record , indicating their mutual --
520though independently expressed -- desire to have it be
529considered by the undersigned, the de position transcript and its
539exhibits are accepted and admitted in evidence as Joint
548Exhibit 1.
550Dr. Imray was proffered by Respondent as an expert in the
561area of oral and maxillofacial surgery. Counsel for Petitioner
570had no questions regarding Dr. Imra yÓs qualifications, and no
580objection to the proffer has been made. Based on Dr. ImrayÓs
591qualifications as set forth in his curriculum vitae and his
601testimony, he is accepted as proffered. The deposition
609transcript will be considered as though the witness testified in
619person.
620The final hearing was not transcribed. The date for filing
630post - hearing submittals was set for August 17, 2012. Respondent
641timely filed its Proposed Recommended Order , which ha s been
651considered in the preparation of this Re commended Order. In its
662Proposed Recommended Order, Respondent included three
668appendices . Appendix A consisted of a document that w as not
680entered in evidence at the final hearing or by agreement of the
692parties prior to the closing of the record. Appendi ces B and C
705consist of duplicates of documents introduced as parts of
714PetitionerÓs Exhibits 1(a) and 1(c) , respectively. Those
721documents are not admitted as evidence, and are not part of the
733evidentiary record of this proceeding. Petitioner filed her
741Pro posed Recommended Order on August 21, 2012. Although filed
751late, the undersigned finds no prejudice would result from
760consideration of PetitionerÓs Proposed Recommen ded Order, and it
769has therefore been considered in the preparation of this
778Recommended Ord er.
781FINDINGS OF FACT
7841. At all times pertinent to this proceeding, Petitioner ,
793who is now 29 years old , was an employee of the University of
806West Florida, and was enrolled as a member of the State
817Employees PPO Plan (Plan) . S he started employment with t he
829University on December 1, 2007 , and became enrolled in the Plan .
841Respondent was provided with the State EmployeesÓ PPO Plan Group
851Health Insurance Plan Booklet and Benefits Document, e ffective
860January 1, 2007 (Plan Booklet) .
8662. The Department of Ma nagement Services is responsible
875for all aspects of the purchase of health care for state
886employees , including those services provided under the Plan .
895Respondent is responsible for the administration of the state
904group insurance program.
9073 . As authori zed by law, Respondent has contracted with
918Blue Cross & Blue Shield of Florida (now known as Florida Blue)
930as its third - party medical claim administrator of employee
940health insurance benefits.
9434 . The Plan Booklet contains the terms and conditions of
954the state group insurance program applicable to this proceeding.
963The booklet provides, as part of its Summary of Benefits, that:
974When you go to non - network providers, this
983Plan pays benefits based on the non - network
992allowance. If your provider charges more
998than the non - network allowance, you are
1006responsible for any amounts above the non -
1014network allowance. In addition, because the
1020Plan pays a lower benefit level for non -
1029network care, you pay more out - of - pocket for
1040non - network care.
1044In selecting BCBSF as the Medical Claim
1051Administrator for the state EmployeesÓ PPO
1057Plan, DSGI agreed to accept the non - network
1066allowance schedule used by BCBSF to make
1073payment for specific healthcare services
1078submitted by non - network providers.
1084Keep in mind that you will receive benefits
1092at the non - network level whenever you use
1101non - network providers, even if a network
1109provider is unavailable . (Emphasis added ) .
11175 . The booklet provides, in s ection 6, entitled About the
1129Provider Network, that:
1132In an effort to contain healthcare c osts and
1141keep premiums down, BCBSF has negotiated
1147with PPC SM network healthcare providers to
1154provide services to health Plan participants
1160at reduced amounts. PPC SM network providers
1167have agreed to accept as payment a set
1175amount for covered services . . . .
1183Non - network providers will bill you their
1191regular charges. You will be responsible
1197for a larger coinsurance and/or copayment,
1203and you will be responsible for paying the
1211difference between the providerÓs charges
1216and the amount established as the non -
1224net work allowance for the service. The non -
1233network allowance may be considerably less
1239than the amount the non - network provider
1247charges.
1248* * *
1251An Important Note About Using Non - Network
1259Providers
1260To make sure you receive the highest level
1268of benefits from t he Plan, itÓs important to
1277understand when non - network benefits are
1284paid. When you use non - network providers,
1292you receive non - network benefits. Here are
1300some examples.
13021. In some situations, your network
1308provider may use, or recommend that you
1315receive care from, a non - network provider.
1323For example, your network family doctor says
1330you need to see another doctor and
1337recommends a non - network doctor. It is your
1346choice; you decide whether to go to the
1354recommended non - network doctor or to ask
1362your doctor fo r another recommendation to a
1370network doctor. In this example, even
1376though your family doctor is a network
1383doctor, you will receive non - network
1390benefits if you go to the recommended non -
1399network doctor .
14022. Sometimes the health care professional
1408you need to see is not in the network. You
1418receive non - network benefits when you use
1426non - network providers, even if no network
1434provider is available .
14386 . From an early age, Petitioner was plagued with symptoms
1449of t emporomandibular j oint (TMJ) disorder. When sh e was seven
1461or eight years old, Petitioner began to experience clicking in
1471her jaw, and her jaw would occasionally lock. The symptoms soon
1482abated.
14837 . Whil e she was in six th grade, Petitioner was fitted for
1497orthodontic braces. The braces were removed wh en she was 12 or
150913 years old .
15138 . When Petitioner was in he r early teens, the clicking in
1526her jaw reappeared. The clicking was now accompanied by pain in
1537her jaw muscles , which was likened to that experienced from a
1548migraine headache.
15509 . Petitioner w as referred to an oral surgeon regarding
1561her jaw symptoms. The surgeon recommended a course of physical
1571therapy for her jaw, and placed her on a diet that eliminated
1583foods that were Ðchewy.Ñ Despite those measures, PetitionerÓs
1591jaw began to periodically lock open.
159710 . At the age of 16, Petitioner had her wisdom teeth
1609removed. While that procedure resulted in a cessation of the
1619locking, Petitioner could only open her mouth about one - quarter
1630of the way. She was also prescribed Tylenol #3, which containe d
1642codeine, for pain.
164511 . At the age of 16 or 17, Petitioner was given splints
1658to keep her jaw in alignment. Petitioner was clenching her
1668teeth so hard in response to the pain, that she broke several
1680splints during the first year that she had them.
168912 . By the time she was 19 years old , PetitionerÓs
1700headaches were Ðout of control.Ñ She was referred to the facial
1711pain center at the University of Florida, where she was fitted
1722with custom - made splints. She was provided with a course of
1734physical therapy, and was pr e scribed muscle relaxers. When she
1745returned home from college for the summer, she did the
1755recommended physical therapy, which was effective in re lieving
1764her symptoms for a few months.
177013 . Petitioner was subsequently referred to Dr. Widmer, a
1780p hysician at the University of Florida. Dr. Widmer performed an
1791arthrocentesis, by which a steroid solution was injected into
1800PetitionerÓs temporomandibular joint s . The procedure was
1808ineffective.
180914 . By 2006, when Petitioner was 23 years old , the openin g
1822of her mouth began to be accompanied by a ÐsquishingÑ noise.
1833Dr. Widmer referred Petitioner to Dr. Margaret Dennis.
184115 . Dr. Dennis ordered an MRI of PetitionerÓs jaw to
1852determine if there was any bone damage. The MRI revealed that
1863the bones of the te mporomandibular joint were degrade d , and that
1875the disk material was calcified. Dr. Dennis increased the
1884dosage of PetitionerÓs pain medications to handle the pai n
1894associated with her condition .
189916 . After a period of time, and with Petitioner having
1910lit tle relief from her symptoms, Dr. Dennis referred her to
1921Dr. Mark Piper , a physician who is board - certified in o ral and
1935m axillo - facial s urgery . Dr. Piper maintains his office in
1948Tampa, Florida.
195017 . Petitioner had her first appointment with Dr. Piper i n
1962August 2009.
196418 . Dr. Piper ordered a level 3 MRI, which produced a
1976clearer picture than her earlier MRI , as well as a CAT scan. He
1989took imprints of P etitionerÓs teeth, and performed a physical
1999examination of the bones of PetitionerÓs jaw. The results of
2009the imaging and the physical exam showed severe and active
2019degeneration of PetitionerÓs temporomandibular joints ,
2024especially the right joint .
202919 . To remedy PetitionerÓs physical condition, Dr. Piper
2038recommended a bilateral arthroplast y of PetitionerÓ s jaw,
2047consisting of a fat graft to the right temporomandibular joint,
2057and a procedure involving the disk tissue to the left
2067temporomandibular joint. Given the exhaustion of more
2074conservative forms of treatment, arthroplasty was, by this
2082point, appropriat e and medically necessary for the resolution of
2092PetitionerÓs condition.
209420 . On August 25, 2009, Dr. Piper provided Petitioner with
2105a statement summarizing his diagnosis, and providing an
2113explanation of his recommended course of action.
212021 . Petition er provided Dr. PiperÓs statement to BCBSF to
2131explain the necessity for her proposed out - of - network treatment.
2143T he evidence suggests that Petitioner provided the CPT codes for
2154the recommended procedures at issue .
216022 . CPT codes are a system by which med ical services are
2173assigned numbers to describe those services, and are used by
2183insurers to establish a uniform schedule of reimbursement. On a
2193case - by - case basis, the numbers are provided by medical service
2206providers to describe the services they have ren dered.
221523 . Respondent maintains a business record of all
2224communications between it and its cu stomers . On August 27,
22352009, those records reflect that a telephonic request for
2244information was received either from or regarding Petitioner.
2252The notation r egarding the request for information stated, in
2262pertinent part:
2264PRICING FOR PROC CODES 21240 AND 69990
2271RELATED TO TREATMENT OF TMJ NEEDED, PROV IS
227962468....ALLOWANCES ARE 1168.09 AND 252.53
228424 . Petitioner acknowledged that she received the
2292information regarding the rate s , but understood th e rates to be
2304estimated amount s , and not official because the person with whom
2315she spoke could not give final figure s over the tele phone.
232725 . Later on August 27, 2009 , RespondentÓs records reflect
2337that a second telep honic request for information was received
2347either from or regarding Petitioner. The notation regarding the
2356request for information stated, in pertinent part:
2363MEMBER S REQUESTING TO SPK WITH THE V PC R
2373[Voluntary Pre - coverage Review] AREA AS SHE
2381WANTS PRIOR APPROVAL OF CODES 21240 AND
238869990 FOR THE TREATMENT OF TMJ....I ADVISED
2395HER OF THE PROCESS AND TO GO AHEAD AND
2404SUBMIT THE LMN [Letter of Medical Necessity]
2411AND SUPPORTING DOCS IF THE NON PAR PROV IS
2420UNWILLING TO CALL OUR OFFICE..I EXPLAINED
2426THAT THE DET WO ULD BE MADE AND IF ADDTLS
2436DOCS ARE REQD, THIS WOULD BE ADVISED ALSO,
2444ADV MEMBER SHE CAN WITH FAX OR MAIL TO AD ON
2455THE BACK OF INS CARD.
246026 . RespondentÓs records reflect no further telephonic
2468inquiries regarding Petitioner until October 19, 2009.
247527 . Petitioner scheduled her surgery with Dr. Piper for
2485September 16, 2009.
248828 . Petitioner testified that approximately one week prior
2497to the scheduled surgery, BCBSF sent an e - mail to Peti ti oner
2511providing her with the name of a network provider in
2521Jackso nville who could perform the surgery necessary to resolve
2531her TMJ issues. She further testified that she contacted the
2541network provider Ós office, and was advised by a Dr. Milton that
2553the medical group could not perform the surgery . Petitioner
2563testified t hat she advised BCBSF of that information, and
2573advised BCBSF that there was no one in - network that could
2585perform the surgery. A copy of the e - mail was not provided, nor
2599was there evidence to otherwise corroborate the described
2607events. Therefore, no findi ng can be made as to that alleged
2619series of communications.
262229 . Respondent maintains a list of network health care
2632providers by specialty type and location . The list is available
2643on - line. The list include s a number of oral and maxillofacial
2656surgeons lo cated in the Jacksonville area. However, one cannot
2666determine from the list whether a provider is capable of
2676performing a particular procedure under the specialty.
268330 . The evidence demonstrates that Dr. Piper is an
2693accomplished oral and maxillofacial su rgeon , with particular
2701expertise in disc removal and fat graft placement surgery for
2711the temporomandibular joint. However, even if Dr. Piper is the
2721surgeon most qualified to perform the procedure , that does not
2731mean he is the surgeon singularly qualified to perform the
2741procedure .
274331 . Dr. Imray testified that he has referred patients for
2754bilateral arthroplastic procedures on many occasions. His
2761referrals were generally to oral and maxillofacial surgeons
2769practicing at teaching centers in Jacksonville and Gainesville.
2777Although he could not testify whether such surgeons were in the
2788State EmployeesÓ PPO network without consulting his PPO
2796reference book, he could recall no instance of having had to
2807refer a patient to an out - of - network provider, Ðbecause most of
2821the teaching centers take most of the plans.Ñ
282932 . The evidence in this case failed to demonstrate that
2840there were no network providers capable of performing the
2849procedures medically necessary for the resolution of
2856PetitionerÓs TMJ issues.
285933 . Having concluded that Dr. Piper afforded her with the
2870greatest likelihood for a successful outcome, Petitioner
2877proceeded with the surgery as scheduled . After a recovery
2887period of two years, which included braces to adjust her teeth
2898to fit her repaired and aligned temporomandibular joints, the
2907surgery has proven to be a complete success. Petitioner
2916testified convincingly that the surgery was a life - changing
2926event .
292834 . The total cost to Petitioner for the surgical and
2939immediate post - operative procedur es was $30,005.00.
294835 . In November, 2009, Petitioner began the process of
2958filing her claim with BCBSF . After some difficulties, the
2968submission of the claim was completed in January, 2010. The
2978amount billed to BCBSF was $29,976.00. The bulk of the charge,
2990in the amount of $24,650.00, was for the procedure identified by
3002Dr. Piper as CPT Code 21240. The documentation submitted
3011clearly indicated -- both by the description of the CPT Code
302221240 procedure as ÐBilateral TMJ ArthroplastyÑ and by the
3031list ing of the modifier code Ð50Ñ, which was the code assigned
3043for procedures that were bilateral -- that the arthroplasty
3052procedure was bilateral.
305536 . On March 11, 2010, BCBSF notified Petitioner that it
3066would reimburse her medical expenses related to the s urgery in
3077the amount of $1,5 26.57 . That amount included $1,168.09 for the
3091arthroplasty (CPT Code 21240), and $358.48 for the surgical
3100splint (CPT Code 21085). BCBSF indicated that it would not pay
3111the $1,650.00 charge for the operating microscope (CPT Co de
312269990) on the basis that the charge was incidental to the
3133primary arthroplasty procedure, and therefore included in the
3141$1,168.09 allowance for that procedure. BCBS F also denied
3151payment for a ZZ Ther abite (CPT Code 99070).
316037 . The reimbursement amou nt was calculated by applying
3170the CPT Code s provided by Dr. Piper to the BCBSF fee schedule.
3183The amount was then further adjusted by the non - network payment
3195allowance to reach the final reimbursable amount. The process
3204is mechanical, and involves no exer cise of discretion. In that
3215regard, the reimbursement for the arthroplasty was identical to
3224the estimate provided to Petitioner on August 27, 2009.
323338 . The evidence demonstrates that the amount s paid to
3244Petitioner for CPT Code 21240 procedures and the CPT Code 21085
3255surgical splint were accurately derived through application of
3263the BCBS F fee schedule allowance to the procedure codes provided
3274by Dr. Piper . However, as to the arthroplasty procedure, the
3285evidence further demonstrates that the amount paid was based on
3295a single procedure.
329839 . T he arthroplasty performed by Dr. Piper was a
3309bilateral procedure, which was clearly disclosed on the claim
3318form. According to Kevin Tincher, BCBSFÓs senior manager of
3327coding and professional payment, Petitioner is entitled to
3335reimbursement for both procedures, with the reason given for not
3345paying for both being Dr. PiperÓs failure to bill each part of
3357the bilateral procedure on separate lines of the claim form.
3367Given the lack of any instruction requiring that the t wo sides
3379of a single bilateral procedure be billed on separate lines,
3389especially given the application of the modifier code Ð50Ñ to
3399indicate a bilateral procedure, the information provided on the
3408claim form was neither deficient nor in error.
341640 . When tw o procedures of the same type are performed on
3429the same day, the BCBSF fee schedule calls for reimbursement for
3440the s econd procedure at a rate of 50 percent of the allowance
3453for the first procedure. Under that schedule, Petitioner should
3462have been reimbur sed an additional $58 4 .05 , i.e., 50 percent of
3475the $1,168.09 allowance for the first CPT Code 21240 procedure .
348741. The evidence demonstrates that the Therab ite device
3496(CPT Code 99070) was Ðappropriate and acceptableÑ in
3504Petit ionerÓs case. Thus, the devi ce was medically necessary
3514under the circumstances. Petitioner should have been
3521reimbursed, at the non - network rate, for that device.
353142 . During the hearing, Jessica Bonin, BCBSFÓs Critical
3540Inquiry Analyst, admitted that the post - operative CT scan -- CPT
3552Code 70486 -- in the amount of $301.93, should have been paid,
3564but that the claim had not been reprocessed by BCBSF.
3574Respondent further admitted in its Proposed Recommended Order
3582that payment in the amount of $ 301.93 should be made for the
3595post - operative CT scan. It is so found.
360443 . Petitioner initiated a Level I appeal with BCBS F . She
3617provided BCBSF with as much of her medical history as she could
3629locate, a list of medications, and all of the records,
3639photographs, and X - rays that she could access. S he also
3651provided a letter from Dr. Piper, dated March 18, 2010, in which
3663he detailed the services provided to Petitioner. Dr. PiperÓs
3672description suggests that the services provided to Petitioner
3680were extensive, but did not suggest that the procedure itse lf
3691varied from the procedure described in CPT Code 21240 . However,
3702Dr. Piper did reaffirm that the surgery was a bilateral
3712procedure involving both of Petitioner Ó s temporomandibular
3720joints.
372144 . BCBSF did not change its decision as a result of the
3734Leve l I Appeal .
373945 . On May 14, 2010, Petitioner filed a Level II Appeal
3751with Respondent. On June 16, 2010, the Level II Appeal was
3762denied.
3763CONCLUSIONS OF LAW
376646 . The Division of Administrative Hearings has
3774jurisdiction over the parties and the subject matter of this
3784proceeding pursuant to s ections 120.569 and 120.57(1), Florida
3793Statutes (2011) .
379647 . Respondent is the agency charged by the legislature
3806with the duty to oversee the administration of the State Group
3817Insurance Program, including the group disability insurance
3824program.
382548 . Petitioner , as the party asserting the right to
3835payment of medical expenses under the State EmployeesÓ PPO Plan,
3845has the burden of proving by a preponderance of the evidence
3856that her medical expenses qualified for cover age under the
3866program. If she is able to do so, the burden shifts to
3878Respondent to prove that the expenses were not covered due to
3889the application of a policy exclusion. Herrera v. C.A. Seguros
3899Catatumbo , 844 So. 26 664, 668 (Fla. 3d DCA 2003); State
3910Com prehensive Health Ass Ón v. Carmichael , 706 So. 2d 319, 320
3922(Fla. 4th DCA 1997).
392649 . Insurance contracts are to be construed in accordance
3936with the plain language of the p olicy , with any ambiguity
3947construed against the i n surer, and in favor of coverage. U.S.
3959Fire Ins. Co. v. J.S.U.B., Inc. , 979 So. 2d 871, 877 (Fla.
39712007) ; Kohl v. Blue Cross & Blue Shield of Fla., Inc. , 988 So.2d
3984654, 658 (Fla. 4 th DCA 2008) . However, provisions of a contract
3997of insurance that are clear and unambiguous, including those
4006that constitute exclusions from coverage, should be enforced
4014a ccording to its terms. Bonich v. State Farm Mutual Automobile
4025Insurance Company , 996 So. 2d 942, 943 (Fla. 2d DCA 2008).
403650 . Section 110.123 , entitled State Group Insurance Plan,
4045describes t he powers and duties conferred on Respondent, in
4055pertinent part, as follows:
4059(5) DEPARTMENT POWERS AND DUTIES. Ï The
4066department is responsible for the
4071administration of the state group insurance
4077program. The department shall initiate and
4083supervise the program as established by this
4090section and shall adopt such rules as are
4098necessary to perform its responsibilities.
4103To implement this program, the department
4109shall, with prior approval by the
4115Legislature:
4116(a) Determine the benefits to be provided
4123and the contributions to be required for the
4131state group insurance program . Such
4137deter minations, whether for a contracted
4143plan or a self - insurance plan pursuant to
4152paragraph (c), do not constitute rules
4158within the meaning of s. 120.52 or final
4166orders within the meaning of s. 120.52. Any
4174physicianÓs fee schedule used in the health
4181and accid ent plan shall not be available for
4190inspection or copying by medical providers
4196or other persons not involved in the
4203administration of the program. . . .
4210* * *
4213Final decisions concerning . . . covered
4220benefits under the state group insurance
4226program sha ll not be delegated or deemed to
4235have been delegated by the department.
424151 . The evidence demonstrates that Petitioner Ós medical
4250expenses qualified for coverage under the Plan. Thus,
4258Petitioner met her initial burden of proof.
426552. Petitioner failed t o prove the essential allegation of
4275her Petition, i.e., that ÐBCBSF inappropriately classified the
4283surgery that I underwent, in violation of its plan documents, as
4294some other kind of procedure than the one I had, which had a
4307much lower allowance.Ñ Rather, the evidenc e clearly
4315demonstrates that Dr. Piper performed services consistent with
4323th ose described in CPT Code 21240 and CPT Code 21085 and that
4336Respondent reimbursed Petitioner consisten t with the fee
4344schedule for those procedure code s .
435153 . Though not technically in the nature of an exclusion
4362from coverage, the burden of proving that the reimbursement paid
4372to Petitioner for her qualified medical expenses was the correct
4382amount under the terms of the Plan lies with Respondent.
439254 . Respondent has pro ven, by a preponderance of the
4403evidence, that the decision by BCBSF, as RespondentÓs contacted
4412third - party administrator , to reimburse Petitioner for CPT Code
442221240 services by a non - network provider in the amount of
4434$1,168.09 , to reimburse Petitioner for CPT Code 21085 services
4444by a non - network provider in the amount of $358.48 , and to deny
4458reimbursement of CPT Code 69990 services on the basis that the
4469charge was incidental to the primary procedure , w as a correct
4480application of the benefits and fee schedul e under the Plan .
449255 . The evidence supports a conclusion that BCBSF failed
4502to properly reimburse Petitioner for the full bilateral
4510procedure , and for the post - operative CT sca n in the amount of
4524$584.05 and $301.93 , respectively .
452956 . The evidence also supports a conclusion that BCBSF
4539failed to properly reimburse Petitioner for the ZZ Thera bite,
4549which was a medically appropriate and necessary device. Payment
4558for that devic e should be at the non - network rate.
4570RECOMMENDATION
4571Based on the foregoing Find ings of Fact and Conclusions of
4582Law, it is
4585RECOMMENDED:
4586That the Department of Management Services enter a final
4595order finding that Petitioner is ent itled to additional
4604reimbursement for her medical expenses as set forth herein . 1/
4615DONE AND ENTERED this 23rd day of August , 2012 , in
4625Tallahassee, Leon County, Florida.
4629S
4630E. GARY EARLY
4633Administrative Law Judge
4636Division of Administrative Hearings
4640The DeSoto Building
46431230 Apalachee Parkway
4646Tallahassee, Florida 32399 - 3060
4651(850) 488 - 9675
4655Fax Filing (850) 921 - 6847
4661www.doah.state.fl.us
4662Filed with the Clerk of the
4668Division of Administrative Hearings
4672this 23rd day of August , 2012 .
4679ENDNOTE
46801/ In her Proposed Recomme nded Order, Petitioner suggests that
4690the undersigned should award attorneyÓ s fees under section
4699120.595. No motion for fees has been filed as required for such
4711a determination pursuant to section 120.595(2). Thus, no ruling
4720as to the basis for such an award is made herein.
4731COPIES FURNISHED :
4734Brian J. Lee, Esquire
4738644 Cesery Boulevard, Suite 250
4743Jacksonville, Florida 32211
4746Sonja P. Mathews, Esquire
4750Department of Management Services
4754Office of the General Counsel
47594050 Esplanade Way, Suite 260
4764Tallahassee, Florida 32399
4767Jason Dimitris, General Counsel
4771Department of Management Services
47754050 Esplanade Way, Suite 160
4780Tallahassee, Florida 32399 - 0950
4785NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
4791All parties have the right to submit written exceptions within
480115 days from the date of this Recommended Order. Any exceptions
4812to t his Recommended Order should be filed with the agency that
4824will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 08/23/2012
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 04/09/2012
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 04/05/2012
- Proceedings: Respondent's Motion to Allow Witness to Appear by Telephone filed.
- PDF:
- Date: 04/02/2012
- Proceedings: Respondent's Notice of Filing Exhibits (exhibits not available for viewing) filed.
Case Information
- Judge:
- E. GARY EARLY
- Date Filed:
- 02/09/2012
- Date Assignment:
- 02/09/2012
- Last Docket Entry:
- 08/23/2012
- Location:
- Jacksonville, Florida
- District:
- Northern
- Agency:
- Department of Management Services
Counsels
-
Brian J. Lee, Esquire
Address of Record -
Sonja P. Mathews, Esquire
Address of Record