12-003666PL
Department Of Health, Board Of Massage Therapy vs.
Shiying Peng, L.M.T.
Status: Closed
Recommended Order on Thursday, June 6, 2013.
Recommended Order on Thursday, June 6, 2013.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8DEPARTMENT OF HEALTH, BOARD OF
13MASSAGE THERAPY,
15Petitioner,
16vs. Case No. 12 - 3666PL
22SHIYING PENG, L.M.T.,
25Respondent.
26/
27RECOMMENDED ORDER
29This ca se came before Administrative Law Judge John G. Van
40Laningham for final hearing by video teleconference on March 19
50and 22 , 2013 , at sites in Tallahassee and Lauderdale Lakes,
60Florida.
61APPEARANCES
62For Petitioner: Jennifer L. Friedberg , Esquire
68Department of Health
714052 Bald Cypress Way, Bin C - 65
79Tallahassee, Florida 32399 - 3265
84For Respondent: George F. Indest III, Esquire
91Lance O. Leider, Esquir e
96The Health Law Firm
1001101 Douglas Avenue
103Alt a monte Springs, Florida 32714
109STATEMENT OF THE ISSUES
113The issues in this case are whether Respondent, a massage
123therapist, obtained a license: (a) by mea ns of fraudulent
133misrepresentations; (b) which she knew had been issued in error;
143and/or (c) without having completed a course of study at an
154approved school, as Petitioner alleges. If so, it will be
164necessary to determine an appropriate penalty.
170PRELIMIN ARY STATEMENT
173On October 8, 2012, Petitioner Department of Health
181("Department") issued an Administrative Complaint ("Complaint")
191against Respondent Shiying Peng, L.M.T. ("Peng"). The
200Department alleged, in three separate counts, that Peng had
209obtained her license to practice massage therapy "through error
218of the Department of Health"; "by submitting a fraudulent
227transcript and fraudulent Certificates of Completion with her
235Application"; and "without completing a course of study at a
245Florida Board - appro ved massage school." Peng timely requested a
256formal hearing, and on November 1 4 , 2012, the Department filed
267the pleadings with the Division of Administrative Hearings,
275where an Administrative Law Judge was assigned to preside in the
286matter.
287The final hea ring began on March 19 , 2013, as scheduled,
298with both parties present . A recess was taken at the end of the
312day . The proceeding reconvened on March 22, 2013, and concluded
323on that date. The Department called three witness es: Melissa
333Wade, a managerial employee of the company which owns and
343operates the Florida College of Natural Health ("FCNH"); Paris
354Zupancic, an administrator at FCNH; and Anthony R. Jusevitch,
363the Executive Director of the Board of Massage Therapy.
372P etitioner's Exhibit s 1 through 3 w ere received in evidence.
384Peng testified on her own behalf and presented one
393additional witness , her friend Saeid Amiri . Respondent's
401Exhibits R - 1 - Sub through R - 25 were admitted. Respondent's
414Exhibits R - 31 and R - 32 were proffered for the record after th e
430Department's objections to them had been sustained.
437The three - volume final hearing transcript was filed on
447April 3 , 2013, and Proposed Recommended Orders were due on
457May 3 , 2013. The parties' respective submissions have been
466considered.
467FINDING S OF FACT
4711. On February 26, 2008, the Department issued Peng
480license number MA 52684, which authorized her to practice
489massage therapy in the state of Florida.
4962. The Department and the Board of Massage Therapy
505("Board") have regulatory jurisdiction over licensed massage
514therapists such as Peng. The Department provides investigative
522services to the Board and is authorized to file and prosecute an
534administrative complaint, as it has done this instance, when
543cause exists to suspect that a licensee has committed a
553disciplinable offense.
5553. The Florida College of Natural Health ("FCNH") is an
567incorporated nonpublic postsecondary educational entity. FCNH
573holds a license by means of accreditation that authorizes its
583operation in Florida as an independ ent college. The Florida
593Commission for Independent Education ("CIE"), which regulates
602nonpublic postsecondary institutions, issued the necessary
608license to FCNH pursuant to section 1005.32, Florida Statutes
617(2012). In addition to being duly licensed by the state, FCNH
628is accredited by the Accrediting Commission of Career Schools
637and Colleges and by the Commission on Massage Therapy. Finally,
647FCNH is a "Board - approved massage school" within the meaning of
659that term as defined in section 480.033. 1 /
6684. A t the times relevant to this proceeding, the minimum
679requirements for becoming and remaining a Board - approved massage
689school were set forth in Florida Administrative Code Rule 64B7 -
70032.003 (Oct. 30, 2007), which provided in pertinent part as
710follows:
711(1) I n order to receive and maintain Board
720of Massage Therapy approval, a massage
726school, and any satellite location of a
733previously approved school, must:
737(a) Meet the requirements of and be
744licensed by the Department of Education
750pursuant to Chapter 1005, F. S., or the
758equivalent licensing authority of another
763state or county, or be within the public
771school system of the State of Florida; and
779(b) Offer a course of study that includes,
787at a minimum, the 500 classroom hours listed
795below . . . .
800(c) Apply dire ctly to the Board of Massage
809Therapy and provide the following
814information:
8151. Sample transcript and diploma;
8202. Copy of curriculum, catalog or other
827course descriptions;
8293. Faculty credentials; and
8334. Proof of licensure by the Department of
841Education.
8425. As an institution holding a license by means of
852accreditation, FCNH must comply with the fair consumer practices
861prescribed in section 1005.04 and in the rules of the CIE. 2 /
874Regarding these required practices, section 1005.04, Florida
881Statutes (200 7), provided during the relevant time frame as
891follows:
892(1) Every institution that is under the
899jurisdiction of the commission or is exempt
906from the jurisdiction or purview of the
913commission pursuant to s. 1005.06(1)(c) or
919(f) and that either directly or indirectly
926solicits for enrollment any student shall :
933(a) Disclose to each prospective student a
940statement of the purpose of such institution,
947its educational programs and curricula, a
953description of its physical facilities, its
959status regarding licensure , its fee schedule
965and policies regarding retaining student fees
971if a student withdraws, and a statement
978regarding the transferability of credits to
984and from other institutions . The institution
991shall make the required disclosures in
997writing at least 1 wee k prior to enrollment
1006or collection of any tuition from the
1013prospective student. The required
1017disclosures may be made in the institution's
1024current catalog;
1026(b) Use a reliable method to assess, before
1034accepting a student into a program, the
1041student's abil ity to complete successfully
1047the course of study for which he or she has
1057applied;
1058(c) Inform each student accurately about
1064financial assistance and obligations for
1069repayment of loans; describe any employment
1075placement services provided and the
1080limitations thereof; and refrain from
1085promising or implying guaranteed placement,
1090market availability, or salary amounts;
1095(d) Provide to prospective and enrolled
1101students accurate information regarding the
1106relationship of its programs to state
1112licensure requirements for practicing related
1117occupations and professions in Florida;
1122(e) Ensure that all advertisements are
1128accurate and not misleading;
1132(f) Publish and follow an equitable prorated
1139refund policy for all students, and follow
1146both the federal refund guidelines for
1152students receiving federal financial
1156assistance and the minimum refund guidelines
1162set by commission rule;
1166(g) Follow the requirements of state and
1173federal laws that require annual reporting
1179with respect to crime statistics and physical
1186plant safety a nd make those reports available
1194to the public; and
1198(h) Publish and follow procedures for
1204handling student complaints, disciplinary
1208actions, and appeals.
1211(2) In addition, institutions that are
1217required to be licensed by the commission
1224shall disclose to pr ospective students that
1231additional information regarding the
1235institution may be obtained by contacting the
1242Commission for Independent Education,
1246Department of Education, Tallahassee.
1250(emphasis added).
12526. At the time of the events giving rise to this
1263pro ceeding, the CIE's rule relating to fair consumer practices
1273provided in relevant part as follows:
1279(1) This rule implements the provisions of
1286Sections 1005.04 and 1005.34, F.S., and
1292establishes the regulations and standards of
1298the Commission relative to fa ir consumer
1305practices and the operation of independent
1311postsecondary education institutions in
1315Florida.
1316(2) This rule applies to those institutions
1323as specified in Section 1005.04(1), F.S. All
1330such institutions and locations shall
1335demonstrate compliance w ith fair consumer
1341practices.
1342* * *
1345(6) Each prospective student shall be
1351provided a written copy, or shall have
1358access to an electronic copy, of the
1365institution's catalog prior to enrollment or
1371the collection of any tuition, fees or other
1379charges . The catalog shall contain the
1386following required disclosures, and catalogs
1391of licensed institutions must also contain
1397the information required in subsections 6E -
14042.004(11) and (12), F.A.C.:
1408* * *
1411(f) Transferability of credits: The
1416institutio n shall disclose information to
1422the student regarding transferability of
1427credits to other institutions and from other
1434institutions. The institution shall
1438disclose that transferability of credit is
1444at the discretion of the accepting
1450institution , and that i t is the student's
1458responsibility to confirm whether or not
1464credits will be accepted by another
1470institution of the student's choice. If a
1477licensed institution has entered into
1482written articulation agreements with other
1487institutions, a list of those other
1493institutions may be provided to students,
1499along with any conditions or limitations on
1506the amount or kinds of credit that will be
1515accepted. Such written agreements with
1520other institutions must be valid and in
1527effect at the time the information is
1534disclosed to the student. The agreements
1540shall be kept on file at all times and
1549available for inspection by Commission
1554representatives or students. Any change or
1560termination of the agreements shall be
1566disclosed promptly to all affected students.
1572No representatio n shall be made by a
1580licensed institution that its credits can be
1587transferred to another specific institution,
1592unless the institution has a current, valid
1599articulation agreement on file. Units or
1605credits applied toward the award of a
1612credential may be der ived from a combination
1620of any or all of the following:
16271. Units or credits earned at and
1634transferred from other postsecondary
1638institutions, when congruent and applicable
1643to the receiving institution's program and
1649when validated and confirmed by the
1655rece iving institution.
16582. Successful completion of challenge
1663examinations or standardized tests
1667demonstrating learning at the credential
1672level in specific subject matter areas.
16783. Prior learning, as validated, evaluated,
1684and confirmed by qualified instructor s at
1691the receiving institution.
1694* * *
1697(11) An institution is responsible for
1703ensuring compliance with this rule by any
1710person or company contracted with or
1716employed by the institution to act on its
1724behalf in matters of advertising,
1729recruiting, o r otherwise making
1734representations which may be accessed by
1740prospective students, whether verbally,
1744electronically, or by other means of
1750communication.
1751Fla. Admin. Code R. 6E - 1.0032 (July 23, 2007)(emphasis added).
17627. As a duly licensed, accredited, B oard - approved massage
1773school, FCNH was, at all relevant times, authorized to evaluate
1783the transferability of credits to FCNH from other massage
1792schools, so that credits earned elsewhere ÏÏ including from
1801schools that were not Board - approved ÏÏ could be applied toward
1813the award of a diploma from FCNH. In making such an evaluation,
1825FCNH was obligated to follow the standards for transfer of
1835credit that the Board had established by rule. 3 / Further, when
1847exercising its discretion to accept transfer credits, FCNH w as
1857required to complete, sign, and attach to the student's
1866transcript the Board's Transfer of Credit Form, by which the
1876school's dean or registrar certified that the student's
1884previously earned credits, to the extent specified, were
1892acceptable in lieu of t he student's taking courses at FCNH.
19038. At all relevant times, FCNH 's registrar was Glenda
1913Johnson . As registrar, Ms. Johnson had actual authority to
1923evaluate the transferability of credits and to execute the
1932Transfer of Credit Form certifying to the Board that an
1942applicant's previously earned credits were acceptable to FCNH.
19509. In December 2011, an individual with the National
1959Certification Board for Therapeutic Massage and Bodywork ("NCB")
1969placed a telephone call to Melissa Wade, a managerial empl oyee
1980of FCNH, to report that the NCB had received a number of
1992applications to sit for the National Certification Examination
2000from FCNH graduates whose transcripts seemed irregular. (Peng's
2008application was not among these; she had taken, and passed, the
2019na tional examination in December 2007.) What these applicants
2028had in common was that they had earned their massage therapy
2039diplomas from Royal Irvin College in Monterey Park, California,
2048and they had fewer credit hours on their transcripts than FCNH's
2059typic al students. The NCB sent copies of the suspicious
2069credentials to FCNH.
20721 0 . Ms. Wade reviewed the materials and detected purported
2083anomalies in them. She was unable to find records in the
2094school's files confirming that the putative graduates in
2102questio n had been enrolled as students. Ms. Wade confronted
2112Ms. Johnson with the problematic transcripts and certificates.
2120Ms. Johnson admitted that she had created and signed them.
2130Shortly thereafter, in December 2011, FCNH terminated
2137Ms. Johnson's employme nt.
21411 1 . Ms. Wade later notified the Board that some of FCNH's
2154diplomates might not have fulfilled the requirements for
2162graduation. This caused the Department to launch an
2170investigation, with which FCNH fully cooperated. The
2177investigation uncovered some 200 graduates whose credentials
2184FCNH could not confirm. One of them was Peng.
21931 2 . Peng was born in China, immigrated to the United
2205S tates, and became a citizen of this country. In 2005 and 2006
2218Peng studied massage therapy at BodyConcepts Wellness Ins titute
2227("BodyConcepts") in East Rutherford, New Jersey. At
2236BodyConcepts, Peng successfully completed a 610 - hour curriculum
2245in massage therapy. Her certificate was issued on February 10,
22552006.
225613 . In 2007, P eng moved to California. There, Peng
2267attende d Royal Irvin College in Monterey Park, where she
2277completed a 250 - hour course for which she was issued a Massage
2290Technician II certi fi cate on November 7, 2007. Soon after
2301graduating from Royal Irvin College, as mentioned above, Peng
2310took and passed the Na tional Certification Examination for
2319Therapeutic Massage and Bodywork.
232314. Thereafter, Peng relocated to Florida intending to
2331work as a massage therapist. Before she could begin working,
2341however, Peng needed to obtain a Florida license. Because
2350neith er Royal Irvin College nor BodyConcepts was a Board -
2361approved massage school, Peng needed to complete either a course
2371of study at an approved school or, alternatively, an
2380apprenticeship program. Opting for the former, Peng researched
2388Board - approved schools on the Board's website and identified
2398FCNH as a potential school.
240315. On or about January 22, 2008, Peng went to the Pompano
2415campus of FCNH. Upon her arrival at FCNH, Peng signed her name
2427at the reception desk and wait ed to be seen . After some time,
2441a n FCNH employee, identified by Peng as Glenda Johnson, emerged
2452from the offices behind the reception area. Ms. Johnson brought
2462Peng back to her office. Once inside the office, Peng inquired
2473as to whether she could transfer her out - of - state credits to
2487FCN H in order to obtain a Florida license. After reviewing
2498Peng's transcripts from Royal Irvin College and BodyConcepts,
2506Ms. Johnson advised Peng that her credits could be transferred
2516to FCNH. Ms. Johnson informed Peng that she would have to take
2528two Florid a - specific classes, namely Prevention of Medical
2538Errors and Florida Laws and Rules.
254416 . Peng decided to enroll in FC N H , and Ms. Johnson
2557prepared the necessary documents. As part of the enrollment
2566process , Peng executed an Enrollment Agreement, a release, a
2575Drug Free School Statement, and a privacy rights disclosure
2584statement. Among other things, the Enrollment Agreement
2591provided that "[t]he school will evaluate collegiate and post
2600secondary training, military experience, or civilian
2606occupations, and stud ents will be given appropriate credit if
2616criteria to measure the value of such training and/or experience
2626are met, as determined by the school." For her part,
2636Ms. Johnson completed several forms in her capacity as
2645regist rar. These documents included por tions of the Enrollment
2655Agreement, the Transfer of Credit For m , and FCNH's internal
2665Calculation Form for a Graduate From Another Massage Therapy
2674School.
267517 . Ms. Johnson produced a Department of Health
2684application for a massage therapy license. Peng f illed out the
2695parts of the application requesting personal information such as
2704name, Social Security number, date of birth, and phone number,
2714and Ms. Johnson completed the rest . Peng then signed the three -
2727page application, which is dated January 22, 2008.
27351 8 . The application which Peng executed states,
2744truthfully, that she obtained a massage therapy certificate in
2753November of 2007 from Royal Irvin College , and that the school
2764is not Board approved . The application states, inaccurately,
2773that Peng complete d 610 hours of study at Royal Irvin College,
2785when in fact she earned only 250 hours of credit there. The
2797610 - hour massage therapy program which Peng completed was
2807offered n ot at Royal Irvin College, but at BodyConcepts, a fact
2819which for reasons unknown wa s omitted in response to the
2830pertinent question on the application. This was obviously a
2839mistake, however, and not ÏÏ as the Department now contends ÏÏ a
"2851false statement" intended to deceive, for Peng's application
2859package included the diplomas and transcrip ts from both Royal
2869Irvin College and BodyConcepts. These credentials clearly state
2877Peng's educational attainments and the number of hours completed
2886at each institution . The evidence does not establish that Peng
2897knowingly made a false statement of materia l fact in the
2908application or otherwise intended to perpetrate a fraud on the
2918Department .
292019. Ms. Johnson took Peng's FCNH enrollment forms and
2929collected $520.00 in cash as the fee for handling the transfer
2940of Peng's credits and her enrollment in the requi red courses.
2951The total reflects a $250.00 fee for transferring credits to
2961FCNH and a $270.00 fee for tuition. Peng paid the fees to
2973Ms. Johnson in cash because she did not have a checking account
2985or credit card at that time. Ms. Johnson signed a receip t for
2998the $520.0 0 payment and handed it to Peng.
30072 0 . After Peng had complet ed the paperwork in
3018Ms. Johnson's office, an unidentified female FCNH employee
3026escorted Pe ng to a classroom on the campus. This woman provided
3038Peng with materials for the Prevent ion of Medical Errors and
3049Florida Laws and Rules courses she was to take.
30582 1 . While at FCNH, Peng apparently received some classroom
3069instruction . She remained in class at FCNH into the night of
3081January 22, 2008 , and departed campus after completion of an
3091exam. The next day, P eng returned to FCNH , where she spent all
3104day in a class room , depart ing the campus via taxi in the
3117evening. During these two days of study, Peng made handwritten
3127notes on nearly every page of the written materials she was
3138provided . She used a translating device to translate difficult
3148English words into her native Mandarin Chinese.
315522. After completion of the courses at FCNH, Peng
3164submitted her application for licensure. By letter dated
3172February 4, 2008, the Department notified P eng that her
3182application was incomplete due to some missing documents.
3190Specifically, the letter requested additional information
3196re garding her legal name change as well as proof of attendance
3208at a Board - approved school. Peng sent the Department a copy of
3221her divorce decree , satisfying the first part of the request .
323223. Because FCNH h ad not provided Peng any certificates of
3243completion, however, she returned to FCNH on February 22, 2008 ,
3253seeking proof of attendance . There , Peng again met with
3263Ms. John son. Ms. Johnson assured Peng that she had co mpleted
3275all of the requirements. Peng asked Ms. Johnson to send the
3286Department proof of such completion , as requested in the letter
3296dated February 4, 2008 . Ms. Johnson gave copies of two
3307C ertificates of C ompl etion to Peng and promised her that they
3320would be sent to the Department.
33262 4 . Ms. Johnson forwarded the documents to the Department ,
3337and soon afterward Peng's application was deemed complete. The
3346Department notified Peng by letter dated February 26, 2008 , that
3356she had been issued a license to practice as a massage
3367therapist.
33682 5 . At the time Peng obtained her license, Florida law
3380required as a condition of licensure that an applicant take a
3391three - hour course on HIV/AIDS. See § 456.034, Fla. Stat.
3402(2007) . 4 / Peng credibly testified that Ms. Johnson, when
3413evaluating her transcript, had asked whether Peng had taken an
3423HIV/AIDS course. Peng told Ms. Johnson that she had taken the
3434cour se at both Royal Irvin College and at Body Concepts.
3445Ms. Johnson informed Peng that so long as she had taken the
3457course within the past year, the credit s would transfer to FCNH
3469and she would not have to take the course again. 5 /
34812 6 . Among the documents that were sent to the Department
3493in connection with Peng's application was the Transfer of Cr edit
3504Form. T his form states that FCNH has evaluated and agreed to
3516accept 485 hours of Peng's previously awarded credits. The form
3526is signed by Ms. Johnson, as evaluator and registrar, who
3536certified "that the transcript credit for the . . . courses
3547[applicant previously attended for credit] is acceptable credit
3555from . . . Royal Irvin College." Ms. Johnson prepared this
3566document on her own without input or review by Peng. The
3577evidence provides no explanation for wh y Ms. Johnson did not
3588i dentify Body Concepts on the credit - transfer form itself. S he
3601evidently include d the credits earned from that school in her
3612calculation , however, because the majority of Peng' s previously
3621earned credits were from BodyConcepts.
362627. Ms. Johnson also signed and submitted to the
3635Department an FCNH transcript showing that Peng had completed a
3645500 - hour program titled "Therapeutic Massage Training P rogram
3655(Transfer of Licensure)." Ms. Johnson did not show this
3664document to Peng. Even if she had , however, the tr anscript
3675would not have seemed irregular to Peng because it appears on
3686its face to be an official FCN H credential, listing the courses
3698that FCNH had accepted for transfer credit as well as those that
3710Peng had completed at FCNH on January 22 and 23, 2008. Peng was
3723not shown to have had any prior familiarity with FCNH documents ;
3734she had no reason to believe that the FCNH transcript purported
3745to award her any credits other than those she rightfully earned
3756at FCNH or one of the other schools she had attended .
37682 8 . Finally, as mentioned above, Ms. Johnson prepared,
3778signed, and submitted to the Department two Certificates of
3787Completion refle cting Peng's completion of: "15 Hours of
3796Therapeutic Massage Training Program (Transfer of Licensure) "
3803and "2 Hours Preven tion of Medical Errors." Because Peng had
3814taken courses at FCNH on January 22 and 23, 2008, her receipt of
3827these certificates did not signify anything unusual . As far as
3838Pend knew, s he had taken the courses Ms. Johnson informed her
3850she needed to take and , accordingly, had earned the certificates
3860presented to her.
38632 9 . Collectively, the cre dit - transfer form, the
3874transcript, and the certificates "signify satisfactory
3880completion of the requirements of an educational or career
3889program of study or training or course of study" and constitute
3900a "diploma" within the meaning of that term as defined in
3911section 1005.02(8). The several documents comprising Peng's
3918FCNH diploma will be referred to hereafter, collectively, as the
"3928Diploma."
392930 . The evidence does not s upport a finding that Peng
3941misrepresented her educational attainments when she met with
3949Ms. Johnson. The evidence does not support a finding that Peng
3960knew or should have known that Ms. Johnson's evaluation of her
3971credits was anything but routine and in accordance with FCNH's
3981academic policies. The evidence does not support a finding that
3991Peng knew or should have known that FCNH, as the transferee
4002school accepting her Royal Irvin College and BodyConcepts
4010courses, would award her academic credit or creden tials which
4020she had not legitimately earned. Peng had no reason to suspect
4031the FC NH E nrollment Agreement she signed would not be properly
4043entered into the school's records. Nor did Peng have any reason
4054to suspect that the courses she completed would not be properly
4065credited to her academic record.
407031 . To sum up Peng's transaction with FCNH, she went to
4082the Board - approved, state - licensed massage school on January 22 ,
4094200 8 , where she met with the registrar, Ms. Johnson, a member of
4107the school's administrat ion who she had no reason to believe
4118would deceive her. It was reasonable under the circumstances
4127for Peng to rely upon Ms. Johnson, and she was entitled under
4139the law to receive accurate information from the registrar
4148regarding, among other things, the t ransferability of credits to
4158FCNH, and the relationship between FCNH's academic program and
4167the state's licensure requirements for massage therapists. It
4175was also reasonable for Peng to assume that the course materials
4186and courses she took were part of he r apparently legitimate
4197enrollment in FCNH.
42003 2. Moreover, Ms. Johnson, who at all times was acting
4211within the course and scope of her employment as the school's
4222registrar, had actual authority to evaluate transfer credits on
4231behalf of FCNH. The evidence does not establish that Peng was
4242or should have been aware of any limitations on Ms. Johnson's
4253authority, nor does the evidence show that Peng gave Ms. Johnson
4264false information. From Peng's perspective, Ms. Johnson had
4272apparent authority, at least, to ac cept Peng's credits from
4282Royal Irvin College and BodyConcepts, and to prepare, execute,
4291and issue such transcripts and certificates as would be
4300appropriate to the situation.
430433 . Peng has not surrendered her Diploma or otherwise
4314acceded to the allegation that the credentials FCNH conferred
4323upon her are invalid. Although Ms. Wade testified at hearing
4333that Ms. Johnson should not have awarded Peng an FCNH Diploma
4344based on Peng's Royal Irvin College and BodyConcepts credits,
4353FCNH has not initiated a legal pro ceeding to revoke or withdraw
4365Peng's Diploma. At present, therefore, there is no legally
4374binding or enforceable determination that the Diploma is void or
4384that Peng is without rights and privileges thereunder.
4392CONCLUSIONS OF LAW
439534 . The Division of Admini strative Hearings has personal
4405and subject matter jurisdiction in this proceeding pursuan t to
4415sections 120.569, and 120.57(1), Florida Statutes.
44213 5 . A proceeding, such as this one, to suspend, revoke, or
4434impose other discipline upon a license is penal in nature.
4444State ex rel. Vining v. Fla . Real Estate Comm'n , 281 So. 2d 487,
4458491 (Fla. 1973). Accordingly, to impose discipline, the
4466Department must prove the charges against Peng by clear and
4476convincing evidence. Dep't of Banking & Fin., Div. of Sec. &
4487Inv estor Prot. v. Osborne Stern & Co. , 670 So. 2d 932, 933 - 34
4502(Fla. 1996)(citing Ferris v. Turlington , 510 So. 2d 292, 294 - 95
4514(Fla. 1987)); Nair v. Dep't of Bus. & Prof'l Regulation, Bd. of
4526Medicine , 654 So. 2d 205, 207 (Fla. 1st DCA 1995).
45363 6 . Regarding the standard of proof, in Slomowitz v.
4547Walker , 429 So. 2d 797, 800 (Fla. 4th DCA 1983), the court
4559developed a "workable definition of clear and convincing
4567evidence" and found that of necessity such a definition would
4577need to contain "both qualitative and quan titative standards."
4586The court held that:
4590clear and convincing evidence requires that
4596the evidence must be found to be credible;
4604the facts to which the witnesses testify
4611must be distinctly remembered; the testimony
4617must be precise and explicit and the
4624wit nesses must be lacking in confusion as to
4633the facts in issue. The evidence must be of
4642such weight that it produces in the mind of
4651the trier of fact a firm belief or
4659conviction, without hesitancy, as to the
4665truth of the allegations sought to be
4672established .
4674Id. The Florida Supreme Court later adopted the Slomowitz
4683court's description of clear and convincing evidence. See In re
4693Davey , 645 So. 2d 398, 404 (Fla. 1994). The First District
4704Court of Appeal also has followed the Slomowitz test, adding the
4715inte rpretive comment that "[a]lthough this standard of proof may
4725be met where the evidence is in conflict, . . . it seems to
4739preclude evidence that is ambiguous." Westinghouse Elec. Corp.
4747v. Shuler Bros., Inc. , 590 So. 2d 986, 988 (Fla. 1st DCA 1991),
4760rev . de nied , 599 So. 2d 1279 (Fla. 1992)(citation omitted).
47713 7. Disciplinary statutes and rules "must be construed
4780strictly, in favor of the one against whom the penalty would be
4792imposed." Munch v. Dep't of Prof'l Reg., Div. of Real Estate ,
4803592 So. 2d 1136, 114 3 (Fla. 1st DCA 1992); see Camejo v. Dep't
4817of Bus. & Prof'l Reg. , 812 So. 2d 583, 583 - 84 (Fla. 3d DCA
48322002); McClung v. Crim. Just. Stds. & Training Comm'n , 458 So.
48432d 887, 888 (Fla. 5th DCA 1984)("[W]here a statute provides for
4855revocation of a license the grounds must be strictly construed
4865because the statute is penal in nature. No conduct is to be
4877regarded as included within a penal statute that is not
4887reasonably proscribed by it; if there are any ambiguities
4896included, they must be construed in favor of the licensee.");
4907see also , e.g. , Griffis v. Fish & Wildlife Conserv. Comm'n , 57
4918So. 3d 929 (Fla. 1st DCA 2011)(statutes imposing a penalty must
4929never be extended by construction).
49343 8 . Due process prohibits an agency from taking
4944disciplinary action against a licensee based on matters not
4953specifically alleged in the charging instrument. See §
4961120.60(5), Fla. Stat. (" No revocation, suspension, annulment, or
4970withdrawal of any license is lawful unless, prior to the entry
4981of a final order, the agency has served , by personal service or
4993certified mail, an administrative complaint which affords
5000reasonable notice to the licensee of facts or conduct which
5010warrant the intended action . . . ."); see also Trevisani v.
5023Dep't of Health , 908 So. 2d 1108, 1109 (Fla. 1st DCA 2005)("A
5036physician may not be disciplined for an offense not charged in
5047the complaint."); Marcelin v. Dep't of Bus. & Prof'l Reg. , 753
5059So. 2d 745, 746 - 747 (Fla. 3d DCA 2000); Delk v. Dep't of Prof'l
5074Reg. , 595 So. 2d 966, 967 (Fla. 5th DCA 1992)("[T]he con duct
5087proved must legally fall within the statute or rule claimed [in
5098the administrative complaint] to have been violated.").
51063 9 . In Count I of the Complaint, the Department charged
5118Peng under section 456.072(1)(h), Florida Statutes (200 7 ), which
5128states th at the act of "obtaining . . . a license . . . by
5144bribery, by fraudulent misrepresentation, or through an error of
5153the department" constitutes grounds for discipline. The
5160Department alleged that Peng committed a disciplinable offense
"5168by obtaining her lic ense to practice massage therapy
5177. . . through error of the Department of Health or by fraudulent
5190misrepresentation by submitting a fraudulent transcript and
5197fraudulent Certificates of Completion with her Application."
520440 . The Department takes the positi on that Peng's license
5215can be revoked based on the Department's unilateral mistake ,
5224even if Peng did not personally commit a culpable act . Thus,
5236the Department contends that because its staff missed several
5245so - called "red flags" that "should have caused t hem to ask
5258additional questions regarding [ Peng's ] application ," Peng
5266herself committed a disciplinable offense. This argument is
5274rejected.
527541 . To begin, the Department's "unilateral error" theory
5284is inconsistent with the general procedure for licensing as set
5294forth in section 120.60, which provides in pertinent part as
5304follows:
5305(1) Upon receipt of an application for a
5313license, an agency shall examine the
5319application and, within 30 days after such
5326receipt, notify the applicant of any
5332apparent errors or o missions and request any
5340additional information the agency is
5345permitted by law to require. An agency
5352shall not deny a license for failure to
5360correct an error or omission or to supply
5368additional information unless the agency
5373timely notified the applicant w ithin this
538030 - day period.
5384Given that the law unambiguously prohibits an agency from
"5393deny[ing] a license for failure to correct an error or omission
5404or to supply additional information unless the agency timely
5413notified the applicant" of the particular d eficiency within 30
5423days after receiving the application, to allow the agency later
5433to revoke a license pursuant to section 456.072(1)(h) based
5442solely on a purported deficiency or "red flag" in the licensee's
5453application of which the agency failed to give timely notice
5463under section 120.60 not only would erode the protection that
5473the latter statute affords specific licensees, but also would
5482undermine the integrity of licenses in general.
548942 . Further, section 456.072(1) clearly does require a
5498culpable " act" on the part of the licensee as a condition for
5510imposing discipline . Id. ("The following acts shall cons titute
5521grounds for" discipline) (emphasis added). The disciplinable
5528acts specified in section 456.072(1)(h) are the use of a bribe,
5539fraudulent mis representation, or "error of the department" to
5548obtain a license. Because a unilateral agency error does not
5558involve any wrongful act on the licensee's part, such an event
5569cannot constitute a basis for discipline. For a disciplinable
5578act to occur, the ap plicant must somehow use or take advantage
5590of an agency error to obtain her license.
55984 3. To take advantage of an agency error, the applicant
5609must know about it. Thus, to commit the disciplinable act of
5620obtaining a license through an error of the agency, the
5630applicant must knowingly use the agency's error to her
5639advantage. Properly understood, then, section 456.072(1)(h)
5645imposes a n affirmative duty on an applicant to inform the
5656licensing agency if she learns that the agency is about to
5667issue, or has issu ed, her a license in error.
567744 . Finally, Peng's application was supported by proof of
5687graduation from a Board - approved massage school in the form of
5699an official transcript signed by FCNH's registrar and two
5708C ertificates of C ompletion also bearing the o fficial signature
5719of the school's registrar. These documents constituted evidence
5727of Peng's successful completion of an approved course of study.
5737See Fla. Admin. Code R. 64B7 - 32.002 (Feb. 21, 1996). The
5749Department's recognition of Peng as a graduate of a Board -
5760approved massage school would have been a mistake only if Peng
5771did not possess the legally cognizable rights and privileges
5780appertaining to her FCNH Diploma, but she did ÏÏ and does.
57914 5 . The Department failed to prove that Peng knowingly
5802took advan tage of an agency error in obtaining her license, or
5814even that the Department made a mistake. Therefore, Peng is not
5825subject to discipline on the basis of agency error.
58344 6 . Regarding the allegation that Peng obtained her
5844license by submitting fraudulent credentials, it is useful to
5853recall that, i n the context of a civil suit, the essential
5865elements of a fraud claim are: (1) a false statement concerning
5876a material fact, including a nondisclosure when under a duty to
5887disclose; (2) made with knowledge that the representation (or
5896omission) is false and with the intention of inducing another's
5906reliance thereon; and (3) consequent injury to the other party
5916acting in reliance on the false representation. See, e.g. ,
5925Cohen v. Kravit Estate Buyers, Inc. , 843 So. 2d 989, 991 (Fla.
59374th DCA 2003). In an administrative proceeding such as this,
5947where an applicant is alleged to have used fraudulent means in
5958an attempt to obtain a license, it is not necessary for the
5970agency to prove actual injury, but the rest of the co mmon law
5983definition of fraudulent conduct is relevant and applicable in
5992evaluating the charge.
59954 7 . "[F]raudulent intent usually must be proved by
6005circumstantial evidence and such circumstances may, by their
6013number and joint consideration, be sufficient t o constitute
6022proof." Nally v. Olsson , 134 So. 2d 265, 267 (Fla. 2d DCA
60341961). Therefore, as proof of fraud, "one may show 'a series of
6046distinct acts, each of which may be a badge of fraud and when
6059taken together as a whole, constitute fraud.'" Dep't of Rev. v.
6070Rudd , 545 So. 2d 369, 372 (Fla. 1st DCA 1989)(quoting Allen v.
6082Tatham , 56 So. 2d 337, 339 (Fla. 1952)). Further, "[s]cienter,
6092or guilty knowledge, [which] is an element of intentional
6101misconduct [such as fraud], . . . can be established by showing
6113actual knowledge, or that the defendant was reckless or careless
6123as to the truth of the matter asserted." Ocean Bank of Miami v.
6136INV - UNI Inv. Corp. , 599 So. 2d 694, 697 (Fla. 3d DCA 1992).
61504 8 . In this case, the Department failed to prove that Peng
6163knowi ngly, and with the intent to deceive the Department, made
6174any false statement of material fact in, or in connection with,
6185her application. Therefore, Peng is not guilty of obtaining a
6195license by fraudulent misrepresentation.
61994 9 . I n Count II of the Compl aint, the Department charged
6213Peng under section 456.0 72(1)(w), Florida Statutes (2007 ), which
6223states that the act of "making misleading, untrue, deceptive, or
6233fraudulent representations on a[n] . . . initial
6241. . . licensure application" constitutes ground s for discipline.
6251The Department alleged that Peng committed a disciplinable
6259offense "by submitting a fraudulent transcript and fraudulent
6267Certificates of Completion with her Application."
627350 . The Department asserts that the credentials which FCNH
6283issued to Peng are "inauthentic, illegitimate, and, therefore,
6291fraudulent," despite the fact that the school's own registrar
6300issued the documents in her official capacity, and despite the
6310fact that, to anyone unfamiliar with FCNH's internal policies
6319and practice s, such as Peng, the credentials are facially
6329regular in appearance. The Department's position assumes that
6337fraudulence is some sort of intrinsic quality of the documents
6347for which Peng is culpable, regardless of whether she personally
6357engaged in fraudule nt conduct. The undersigned rejects the idea
6367that a licensee can be disciplined merely for having reasonably
6377relied upon an allegedly "fraudulent" document obtained in good
6386faith by the licensee under circumstances demonstrating that the
6395licensee consider ed the document to be what it purports to be.
6407The Department failed to prove that Peng knowingly, and with the
6418intent to deceive the Department, made any false statement of
6428material fact in, or in connection with, her application.
6437Therefore, Peng is not guilty of making fraudulent
6445representations in her application.
644951 . I n Count III of the Complaint, the Department charged
6461Peng under section 480.046(1)(o), Florida Statutes (200 7 ), which
6471subjects a licensee to discipline for the act of violating any
6482pro vision of chapter 480 or chapter 456. The Department alleged
6493that because Peng has not "completed a course of study at a
6505board - approved massage school," she has "violated" a provision
6515of chapter 480, namely section 480.041(1)(b), which makes
6523completion of such a course of study (or, alternatively, an
6533apprenticeship program) a qualification for licensure as a
6541massage therapist.
654352 . As a preliminary matter, the undersigned notes that
6553section 480.041(1) does not by its terms require compliant
6562behavior, eithe r by prescribing minimum standards of conduct or
6572forbidding conduct deemed wrongful. Rather, this statute merely
6580describes the qualifications that a person must possess to be
6590licensed as a massage therapist. A person who lacks one or more
6602of the statutor y requirements is unqualified, but being
6611unqualified is not the same as being a lawbreaker. Because
6621section 480.041(1) is not violable as that term is ordinarily
6631understood, it is questionable whether any person can be
6640punished for "violating" section 480 .041(1).
664653 . Assuming for argument's sake, however, that a licensee
6656can be disciplined for having "violated" section 480.041(1)(b),
6664the Department failed to prove that Peng did not complete a
6675course of study at a Board - approved massage school, for the
6687rea sons set forth below.
669254 . At the time Peng submitted her initial application,
6702Florida Administrative Code Rule 64B7 - 32.002 (Feb. 21, 1996)
6712provided as follows:
6715In order to be acknowledged as a graduate of
6724a Board approved massage school as referred
6731to in subsection 480.033(9), F.S., the
6737Board's administrative office must receive
6742an official transcript documenting the
6747applicant's training. Such transcript must
6752document to the satisfaction of the Board
6759that the applicant has successfully
6764completed a course of study in massage which
6772met the minimum standards for training and
6779curriculum as delineated in this rule
6785chapter. A transcript indicating passing
6790grades in all courses, and including dates
6797of attendance, and stating the date of
6804successful completion of the entire course
6810of study, is evidence of successful
6816completion. If the transcript does not
6822specifically state that the student
6827successfully completed the entire course of
6833study, the transcript must be accompanied by
6840a diploma or certificate of completio n
6847indicating the dates of attendance and
6853completion.
68545 5 . Peng's application included a Diploma issued by FCNH,
6865a Board - approved massage school. After reviewing Peng's
6874application, the Department determined that the Diploma sufficed
6882to prove Peng's succe ssful completion of a course of study in
6894massage meeting the minimum standards. The Diploma never
6902changed; it continues to be exactly what it was in February of
6914200 8 : evidence of successful completion of a course of study at
6927a Board - approved massage scho ol. 6 / To get around this reality,
6941the Department argues that the Diploma is "fraudulent" and that
6951Peng did not take the courses required for completion of an
6962approved course of study in massage therapy. Although the
6971Depar tment argues that it is "not aski ng for the recission of
6984[Peng's] credentials," in effect it is seeking such relief. To
6994deem Peng unqualified for having failed to complete an approved
7004course of study, the Department urges that Peng's rights under
7014the FCNH Diploma be ignored, if not extin guished , and it
7025believes such rights s hould be disregarded owing to Peng's
7035alleged deceitfulness.
70375 6 . If Peng had knowingly deceived the Department, e.g.,
7048by making a fraudulent misrepresentation in her application,
7056then Peng would be subject to disciplin e for such misconduct,
7067which of itself is a sufficient basis ÏÏ independent of any
7078educational credential ÏÏ for taking punitive measures. As
7086discussed above, however, the Department failed to prove that
7095Peng made fraudulent misrepresentations to the Departme nt.
7103Consequently, there was no fraud in the transaction between Peng
7113and the Department.
71165 7 . Asserting that Peng did not take courses at FCNH,
7128which she should have known were required for licensure, the
7138Department tacitly contends that Peng fraudulently obtained her
7146FCNH Diploma. In this regard, the Department accepts as
7155credible Ms. Wade's ex post facto testimony that FCNH should not
7166have accepted Peng's credits from Royal Irvin College and
7175BodyConcepts and, based on such transfer credits, awarded Peng a
7185Diploma.
71865 8 . There are multiple problems with the Department's
7196theory. First, Peng has shown that she received some
7205instruction at FCNH. Second, as a duly licensed postsecondary
7214institution, FCNH (a) had the discretion to accept or decline to
7225accept Peng's Royal Irvin College and BodyConcepts credits and
7234(b) had the duty to disclose to Peng all relevant information
7245regarding transferability of credits. See § 1005.04, Fla. Stat.
7254(200 7 ); Fla. Admin. Code R. 6E - 1.0032(6)(f). As FCNH's
7266registrar, Ms. Jo hnson had actual (and certainly apparent)
7275authority to evaluate and accept Peng's Royal Irvin College and
7285BodyConcepts credits and apply them toward the award of an FCNH
7296credential. Ms. Johnson performed a seemingly legitimate
7303evaluation of Peng's credent ials and informed her that she
7313needed additional Florida - specific courses. Peng paid the
7322tuition for those courses and was told she was enrolled in them.
7334She then received the materials for and studied those subjects
7344at FCNH.
734659. Peng's reliance on Ms . Johnson's decision regarding
7355the transferability of credits was reasonable under the
7363circumstances; believing, as she was told, that her out - of - state
7376credits were acceptable to FCNH in lieu of taking additional
7386courses (with the exception of the two she did take) , Peng had
7398no reason to be concerned about not attending additional classes
7408at FCNH. 7 /
741260 . Third , regardless of whether Peng knew or should have
7423known which courses were required for licensure, she was
7432entitled to receive accurate information fro m FCNH regarding the
7442relationship of the school's massage therapy program to state
7451licensure requirements. See § 1005.04(1)(d), Fla. Stat. Peng's
7459reliance on Ms. Johnson's advice that no additional coursework
7468at FCNH (besides the instruction she received ) would be
7478necessary to qualify for a Florida massage therapy license was
7488therefore reasonable under the circumstances. That is, Peng
7496reasonably believed that the courses she had completed at Royal
7506Irvin College and BodyConcepts, which FCNH accepted towar d the
7516award of its credentials, and the study of Florida - specific
7527topics at FCNH, were all that she needed in order to complete
7539the program at FCNH .
754461 . Finally, the questions which the Department has raised
7554implicating the Diploma's validity, namely whet her FCNH should
7563have issued Peng a Diploma and whether the Diploma is operative
7574as a legal instrument under which Peng has certain rights and
7585privileges, are not amenable to adjudication in this
7593administrative proceeding. Neither the Department nor the Bo ard
7602has the authority to revoke or rescind the Diploma, rendering it
7613a nullity, any more than either agency could revoke a degree
7624from, say, Harvard University or Tallahassee Community College.
7632Diplomas, degrees, and other educational credentials confer
7639r ights and privileges in which their holders have a property
7650interest. The power to revoke or withdraw such a valuable
7660credential, once conferred, belongs to the issuing institution,
7668not a third - party state agency, and such action, to be
7680enforceable, must be undertaken in accordance with a legal
7689process ensuring that the rights and interests of the degree
7699holder are protected.
770262 . As the Supreme Court of Ohio explained:
7711We consider it self - evident that a college
7720or university acting through its board of
7727tr ustees does have the inherent authority to
7735revoke an improperly awarded degree where
7741(1) good cause such as fraud, deceit, or
7749error is shown, and (2) the degree - holder is
7759afforded a fair hearing at which he can
7767present evidence and protect his interest.
7773A cademic degrees are a university's
7779certification to the world at large of the
7787recipient's educational achievement and
7791fulfillment of the institution's standards.
7796To hold that a university may never withdraw
7804a degree, effectively requires the
7809university to continue making a false
7815certification to the public at large of the
7823accomplishment of persons who in fact lack
7830the very qualifications that are certified.
7836Such a holding would undermine public
7842confidence in the integrity of degrees, call
7849academic standar ds into question, and harm
7856those who rely on the certification which
7863the degree represents.
7866Waliga v. Board of Trustees , 488 N.E.2d 850 , 852 (Ohio 1986).
7877The authority to revoke degrees for cause, in short, is a
"7888necessary corollary" to the power to con fer degrees, Hand v.
7899Matchett , 957 F.2d 791, 794 - 95 (10th Cir. 1992) ÏÏ necessary
7911because "upon the grant of a degree, the university certifies to
7922the world that the recipient has fulfilled the university's
7931requirements, and this certification continues unti l the degree
7940is revoked." Crook v. Baker , 813 F.2d 88, 93 (6th Cir. 1987).
795263 . As the court made clear in Waliga , however, the
7963issuing institution cannot revoke a degree ÏÏ in which the holder
7974possesses a property right ÏÏ except according to constitut ionally
7984adequate procedures providing due process. 488 N.E.2d at 853.
7993This does not mean that the school necessarily must go to court
8005to revoke a degree previously conferred. See Crook , 813 F.2d at
801694. An administrative proceeding ÏÏ to which the issuing
8025institution and the degree holder are parties ÏÏ may suffice. See
8036Faulkner v. Univ. of Tenn. , 1994 Tenn. App. LEXIS 651 (Tenn. Ct.
8048App. Nov. 16, 1994). But it does mean that the former student
8060must be afforded adequate notice, a fair opportunity to be
8070hea rd, and an impartial forum. As one judge observed:
8080Educational institutions are uniquely
8084situated to make determinations regarding
8089academic qualifications or the lack thereof.
8095Establishing degree requirements and
8099granting degrees are within the province of
8106universities, not courts; so the rescission
8112of degrees of former students is within the
8120province of universities, not courts.
8125Courts, when their jurisdiction is
8130quickened, must assure that degrees are not
8137rescinded by universities until the former
8143stude nt has had all of the process due him ÏÏ
8154adequate notice, a fair opportunity to
8160defend, and an impartial forum.
8165Faulkner v. The Univ. of Tenn. , 627 So. 2d 362, 367 (Ala.
81771992)(Houston, J., dissenting). 8 /
818264 . Peng's FCNH Diploma certifies to the world that she has
8194completed a course of study at a Board - approved massage school.
8206Because of this certification, which the Diploma represents, the
8215Department's allegation that Peng has not completed such a course
8225of study is true only if the Diploma is a nullity, a worthless
8238piece of paper signifying nothing. The Diploma is not a nullity,
8249however, unless and until it is revoked.
825665 . FCNH has persuaded the Department that the Diploma is
8267invalid. But the Department, which did not confer the Diploma,
8277is powerless to revoke this academic credential. Only FCNH has
8287the authority to revoke the Diploma, provided it does so in
8298accordance with due process of law, and it has not yet taken such
8311action, as far as the evidence in this case shows. I n arguing
8324that Peng is aca demically unqualified for licensure as a massage
8335therapist, the Department is attempting to steal a base, taking
8345for granted that the Diploma is void or, alternatively, voidable
8355in this proceeding. Because the Diploma is neither void nor
8365voidable in this forum, the Department's argument is rejected.
83746 6 . This case points up the impropriety of using an
8386administrative disciplinary proceeding in place of the fair
8394hearing to which a degree holder is entitled when the issuing
8405institution seeks to revoke his or her degree. The evidence
8415presented at the final hearing suggests that, in the transaction
8425between FCNH and Peng, FCNH might have gotten its hands dirty.
8436Its registrar, Ms. Johnson, who was acting in the course and
8447scope of her employment when she met wi th Peng, seems to have
8460misled the former student ÏÏ assuming, as FCNH now maintains, that
8471Peng's Royal Irvin College and BodyConcepts credits were not, in
8481fact, a sufficient basis upon which to confer credentials
8490representing the completion of a course of st udy conforming to
8501state licensure requirements. Assuming further that, like the
8509Department, FCNH were unable to prove that Peng acted in concert
8520with Ms. Johnson, FCNH could conceivably be found liable to Peng
8531for the wrongful acts of its agent. E.g. , Ph illips Petroleum Co.
8543v. Royster , 256 So. 2d 559, 560 - 61 (Fla. 1st DCA 1972). In a
8558judicial proceeding by FCNH to rescind the Diploma, Peng could
8568assert such claims. In this administrative case, however, Peng
8577was precluded by jurisdictional limitations fr om making claims
8586against nonparty FCNH, even as FCNH's Ms. Wade testified on the
8597Department's behalf, advancing FCNH's position that the Diploma
8605should be given no force and effect. 9 /
86146 7 . Indeed, whether the Diploma should be revoked ÏÏ a
8626question which, as explained, cannot be decided here ÏÏ is perhaps
8637less clear than the Department and FCNH would have it. This is
8649because Peng might have equitable defenses to rescission, such as
8659waiver and estoppel, which could preclude FCNH from relying on
8669so - called irre gularities to deny the validity of the credentials
8681that Ms. Johnson issued Peng in her capacity as FCNH's registrar
8692and agent. See, e.g. , Russell v. Eckert , 195 So. 2d 617, 622
8704(Fla. 2d DCA 1967). Obviously such equitable defenses were
8713useless to Peng he re, which is why this proceeding is no
8725substitute for the fair hearing to which she is entitled in the
8737event FCNH seeks to revoke her Diploma.
87446 8 . Because FCNH has not revoked the Diploma, the Diploma
8756continues to certify that Peng completed a course of study in
8767massage therapy at a Board - approved school.
877569. The Department has raised two additional issues that
8784require a brief mention. One concerns instructional methodology.
8792The Department argues that for a "course of study" to meet with
8804the Board's a pproval, it must be delivered in a lecture format.
8816Because Peng's instruction in the Florida - specific courses at
8826FCNH was apparently in a self - study format, the Department
8837contends that Peng did not complete an "approved" course of
8847study. This contention is rejected for two reasons. First, Peng
8857was not specifically charged in the Complaint with a violation
8867stemming from an alleged deficiency in instructional methodology.
8875Second, the Department did not reference a statute or rule
8885mandating that, to be ap proved, massage therapy courses must be
8896given in a lecture format.
890170. The other iss ue concerns the mistake in Peng's
8911application, pursuant to which the 610 hours of credit she
8921received at BodyConcepts were erroneously attributed to Royal
8929Irvin College, while the 2 5 0 - hour course of study Peng completed
8943at Royal Irvin College went unmentioned , as did the school,
8953BodyConcepts . As found above, and for the reasons stated, this
8964was clearly a mistake and not a material misrepresentation.
8973Further, Peng was not specifically charged in the Co mplaint with
8984a violation relating to this mistake. Therefore, no disciplinary
8993action is warranted as a result of th e minor irregularity in
9005Peng's application.
9007RECOMMENDATION
9008Based on the foregoing Findings of Fact and Concl usions of
9019Law, it is RECOMMENDED that the Board enter a final order
9030finding Peng not guilty of the offenses charged in the
9040Complaint.
9041DONE AND ENTERED this 6th day of June , 2013, in
9051Tallahassee, Leon County, Florida.
9055S
9056___________________________________
9057J OHN G. VAN LANINGHAM
9062Administrative Law Judge
9065Division of Administrative Hearings
9069The DeSoto Building
90721230 Apalachee Parkway
9075Tallahassee, Florida 32399 - 3060
9080(850) 488 - 9675
9084Fax Filing (850) 921 - 6847
9090www.doah.state.fl.us
9091Filed with the Clerk of the
9097Divisio n of Administrative Hearings
9102this 6th day of June , 2013.
9108ENDNOTES
91091 / Section 480.033(9) provides:
"9114Board - approved massage school" means a
9121facility which meets minimum standards for
9127training and curriculum as determined by
9133rule of the board and which is licensed by
9142the Department of Educat ion pursuant to
9149chapter 1005 or the equivalent licensing
9155authority of another state or is within the
9163public school system of this state.
91692 / See § 1005.32(5), Fla. Stat.
91763 / See Fla. Admin. Code R. 64B7 - 32.004 (Feb. 27, 2006).
91894 / This statute was rep ealed effective July 1, 2012. Fla. Laws
9202ch. 2012 - 115.
92065 / The Board rule in effect at that time, which has since been
9220repealed, did not require that the HIV/AIDS course be taken in
9231Florida or be offered by a Board - approved school. See Fla.
9243Admin. Code R . 64B7 - 25.0012 (Jan. 26, 2000).
92536 / If the Department believed that Peng's official transcript
9263from FCNH and the other certificates comprising her Diploma
9272failed to conform to the requirements of rule 64B7 - 32.002, then
9284it should have denied her applicatio n on that basis, which would
9296have given Peng the right, in 2008, to request a hearing to
9308determine the sufficiency of the Diploma. In any event, it
9318should be noted that the Department is not asserting in this
9329case that Peng's FCNH Diploma is insufficient evidence of
9338successful completion of an approved course of study pursuant to
9348rule 64B7 - 32.002; the Department argues instead that the Diploma
9359was fraudulently obtained and thus is a nullity, which is a
9370different theory.
93727 / If the Board determines that FC NH failed to comply with the
9386standards for transfer of credit set forth in rule 64B7 - 32.004,
9398then the Board can withdraw its approval of FCNH pursuant to
9409rule 64B7 - 32.003(3). In addition, or alternatively, if so
9419inclined, the Department or the Board may m ake a complaint about
9431FCNH to the CIE, which is authorized to investigate suspected
9441misconduct on the part of licensed nonpublic postsecondary
9449schools, and to impose discipline on violators. See § 1005.38,
9459Fla. Stat. The Department has not alleged, in an y event, that
9471Peng should be disciplined because the transfer standards were
9480not met.
94828 / The dissenting justice concluded, contrary to the court's
9492majority, that the plaintiff had failed to exhaust his
9501administrative remedies. The entire court agreed, h owever, that
9510the plaintiff's degree could not be revoked except through a
9520proceeding affording him due process of law.
95279 / Peng was similarly precluded from asserting in this
9537administrative proceeding other legal claims she might have
9545against FCNH, such a s breach of contract. See, e.g. , Sharik v.
9557Southeastern Univ. of the Health Sciences, Inc. , 780 So. 2d 136
9568(Fla. 3d DCA 2000), reh'g en banc denied , 780 So. 2d 142 (Fla. 3d
9582DCA 2001).
9584COPIES FURNISHED :
9587Jennifer L. Friedberg , Esquire
9591Department of Health
95944052 Bald Cypress Way, Bin C - 65
9602Tallahassee, Florida 32399 - 3265
9607George F. Indest III, Esquire
9612Lance O. Leider, Es quire
9617The Health Law Firm
96211101 Douglas Avenue
9624Alt a monte Springs, Florida 32714
9630Douglas Elias Ede, Esquire
9634Hamilton, Miller and Birthisel
9638150 Southeast 2nd Avenue
9642Miami, Florida 33157
9645Anthony R. Jusevitch, Executive Director
9650Board of Massage Therapy
9654Dep artment of Health
96584052 Bald Cypress Way, Bin C - 06
9666Tallahassee, Florida 32399 - 3256
9671Jennifer A. Tschetter, General Counsel
9676Department of Health
96794052 Bald Cypress Way, Bin A - 02
9687Tallahassee, Florida 32399 - 1701
9692NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
9698All par ties have the right to submit written exceptions within
970915 days from the date of this Recommended Order. Any exceptions
9720to this Recommended Order should be filed with the agency that
9731will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 06/06/2013
- Proceedings: Transmittal letter from Claudia Llado forwarding Respondent's Proposed Exhibits numbered R-26 through R-43, which were not admitted into evidence, to the agency.
- PDF:
- Date: 06/06/2013
- Proceedings: Recommended Order (hearing held March 19 and 22, 2013). CASE CLOSED.
- PDF:
- Date: 06/06/2013
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 04/03/2013
- Proceedings: Transcript of Proceedings Volume I-III (not available for viewing) filed.
- Date: 03/22/2013
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 03/21/2013
- Proceedings: Order Re-scheduling Hearing by Video Teleconference (hearing set for March 22, 2013; 10:00 a.m.; Lauderdale Lakes, FL).
- Date: 03/19/2013
- Proceedings: CASE STATUS: Hearing Partially Held; continued to March 22, 2013; 10:00 a.m.; Lauderdale Lakes, FL.
- PDF:
- Date: 03/19/2013
- Proceedings: Notice of Filing Respondent's Responses to Petitioner's First Set of Interrogatories filed.
- PDF:
- Date: 03/19/2013
- Proceedings: Notice of Filing Respondent Counsel's Letter of Respresentation filed.
- PDF:
- Date: 03/18/2013
- Proceedings: Petitioner's Response to Respondent's Motion to Amend Respondent's Witness List filed.
- PDF:
- Date: 03/18/2013
- Proceedings: Petitioner's Response to Respondent's Emergency Motion for Stay of Final Hearing Scheduled for March 19, 2013 filed.
- PDF:
- Date: 03/18/2013
- Proceedings: Respondent Peng's Motion to Amend Respondent's Witness List filed.
- PDF:
- Date: 03/18/2013
- Proceedings: Emergency Motion for Stay of Final Hearing Scheduled for March 19, 2013 filed.
- PDF:
- Date: 03/18/2013
- Proceedings: Order on Petitioner`s Motion to Strike or Exclude Respondent`s Exhibits.
- PDF:
- Date: 03/15/2013
- Proceedings: Motion to Strike or Exclude Respondent's (Proposed) Exhibits filed.
- PDF:
- Date: 03/15/2013
- Proceedings: Petitioner's Response to Respondent's Second Request for Production of Documents filed.
- Date: 03/14/2013
- Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
- Date: 03/14/2013
- Proceedings: Respondent's Proposed Exhibits filed (exhibits not available for viewing).
- PDF:
- Date: 03/12/2013
- Proceedings: Petitioner's Response to Respondent's Motion to Compel Answers to Respondent's Second Set of Interrogatories filed.
- PDF:
- Date: 03/06/2013
- Proceedings: Respondent's Motion to Compel Answers to Respondent's Second Set of Interrogatories and Supporting Memorandum of Law filed.
- PDF:
- Date: 03/05/2013
- Proceedings: Respondent Peng's Second Request for Production of Documents filed.
- PDF:
- Date: 02/22/2013
- Proceedings: Respondent Peng's Motion to Clarify Order Denying Motion to Consolidate Related Cases in DOAH Case No.: 12-3610PL filed.
- PDF:
- Date: 02/15/2013
- Proceedings: Notice of Serving Petitioner's Responses to Respondent's Second Set of Interrogatories filed.
- PDF:
- Date: 02/11/2013
- Proceedings: Petitioner's Response to Respondent's Motion to Consolidate Related Cases filed.
- PDF:
- Date: 02/04/2013
- Proceedings: Respondent Peng's Notice of Service of Responses to Petitioner's First Set of Interrogatories filed.
- PDF:
- Date: 01/22/2013
- Proceedings: Petitioner's Response to Respondent Peng's Notice of Related Cases filed.
- PDF:
- Date: 01/16/2013
- Proceedings: Notice of Service of Respondent's Second Set of Interrogatories to Petitioner filed.
- PDF:
- Date: 01/08/2013
- Proceedings: Respondent Peng Response to Petitioner's Request for Admissions filed.
- PDF:
- Date: 01/07/2013
- Proceedings: Respondent Shiying Peng, L.M.T.'s Reponse to Petitioner's Request for Production filed.
- PDF:
- Date: 01/04/2013
- Proceedings: Order Granting Continuance and Re-scheduling Hearing by Video Teleconference (hearing set for March 19, 2013; 9:00 a.m.; Lauderdale Lakes, FL).
- PDF:
- Date: 12/17/2012
- Proceedings: Corrected Notice of Taking Telephonic Deposition Duces Tecum (of M. Wade) filed.
- PDF:
- Date: 12/17/2012
- Proceedings: Notice of Taking Telephonic Deposition Duces Tecum (of M. Wade) filed.
- PDF:
- Date: 12/10/2012
- Proceedings: Notice of Serving Petitioner's First Request for Production, First Request for Interrogatories and First Request for Admissions to Respondent filed.
Case Information
- Judge:
- JOHN G. VAN LANINGHAM
- Date Filed:
- 11/14/2012
- Date Assignment:
- 11/15/2012
- Last Docket Entry:
- 09/23/2013
- Location:
- Lauderdale Lakes, Florida
- District:
- Southern
- Agency:
- ADOPTED IN TOTO
- Suffix:
- PL
Counsels
-
Douglas Elias Ede, Esquire
Address of Record -
Jenifer Lynn Fortenberry, Assistant General Counsel
Address of Record -
George F. Indest, III, Esquire
Address of Record -
Lance O. Leider, Esquire
Address of Record -
George F. Indest, Esquire
Address of Record