12-003666PL Department Of Health, Board Of Massage Therapy vs. Shiying Peng, L.M.T.
 Status: Closed
Recommended Order on Thursday, June 6, 2013.


View Dockets  
Summary: Petitioner failed to prove that Respondent, using fraudulent misrepresentations, obtained a message therapy license due to an agency error, without having completed a course of study at an approved school.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8DEPARTMENT OF HEALTH, BOARD OF

13MASSAGE THERAPY,

15Petitioner,

16vs. Case No. 12 - 3666PL

22SHIYING PENG, L.M.T.,

25Respondent.

26/

27RECOMMENDED ORDER

29This ca se came before Administrative Law Judge John G. Van

40Laningham for final hearing by video teleconference on March 19

50and 22 , 2013 , at sites in Tallahassee and Lauderdale Lakes,

60Florida.

61APPEARANCES

62For Petitioner: Jennifer L. Friedberg , Esquire

68Department of Health

714052 Bald Cypress Way, Bin C - 65

79Tallahassee, Florida 32399 - 3265

84For Respondent: George F. Indest III, Esquire

91Lance O. Leider, Esquir e

96The Health Law Firm

1001101 Douglas Avenue

103Alt a monte Springs, Florida 32714

109STATEMENT OF THE ISSUES

113The issues in this case are whether Respondent, a massage

123therapist, obtained a license: (a) by mea ns of fraudulent

133misrepresentations; (b) which she knew had been issued in error;

143and/or (c) without having completed a course of study at an

154approved school, as Petitioner alleges. If so, it will be

164necessary to determine an appropriate penalty.

170PRELIMIN ARY STATEMENT

173On October 8, 2012, Petitioner Department of Health

181("Department") issued an Administrative Complaint ("Complaint")

191against Respondent Shiying Peng, L.M.T. ("Peng"). The

200Department alleged, in three separate counts, that Peng had

209obtained her license to practice massage therapy "through error

218of the Department of Health"; "by submitting a fraudulent

227transcript and fraudulent Certificates of Completion with her

235Application"; and "without completing a course of study at a

245Florida Board - appro ved massage school." Peng timely requested a

256formal hearing, and on November 1 4 , 2012, the Department filed

267the pleadings with the Division of Administrative Hearings,

275where an Administrative Law Judge was assigned to preside in the

286matter.

287The final hea ring began on March 19 , 2013, as scheduled,

298with both parties present . A recess was taken at the end of the

312day . The proceeding reconvened on March 22, 2013, and concluded

323on that date. The Department called three witness es: Melissa

333Wade, a managerial employee of the company which owns and

343operates the Florida College of Natural Health ("FCNH"); Paris

354Zupancic, an administrator at FCNH; and Anthony R. Jusevitch,

363the Executive Director of the Board of Massage Therapy.

372P etitioner's Exhibit s 1 through 3 w ere received in evidence.

384Peng testified on her own behalf and presented one

393additional witness , her friend Saeid Amiri . Respondent's

401Exhibits R - 1 - Sub through R - 25 were admitted. Respondent's

414Exhibits R - 31 and R - 32 were proffered for the record after th e

430Department's objections to them had been sustained.

437The three - volume final hearing transcript was filed on

447April 3 , 2013, and Proposed Recommended Orders were due on

457May 3 , 2013. The parties' respective submissions have been

466considered.

467FINDING S OF FACT

4711. On February 26, 2008, the Department issued Peng

480license number MA 52684, which authorized her to practice

489massage therapy in the state of Florida.

4962. The Department and the Board of Massage Therapy

505("Board") have regulatory jurisdiction over licensed massage

514therapists such as Peng. The Department provides investigative

522services to the Board and is authorized to file and prosecute an

534administrative complaint, as it has done this instance, when

543cause exists to suspect that a licensee has committed a

553disciplinable offense.

5553. The Florida College of Natural Health ("FCNH") is an

567incorporated nonpublic postsecondary educational entity. FCNH

573holds a license by means of accreditation that authorizes its

583operation in Florida as an independ ent college. The Florida

593Commission for Independent Education ("CIE"), which regulates

602nonpublic postsecondary institutions, issued the necessary

608license to FCNH pursuant to section 1005.32, Florida Statutes

617(2012). In addition to being duly licensed by the state, FCNH

628is accredited by the Accrediting Commission of Career Schools

637and Colleges and by the Commission on Massage Therapy. Finally,

647FCNH is a "Board - approved massage school" within the meaning of

659that term as defined in section 480.033. 1 /

6684. A t the times relevant to this proceeding, the minimum

679requirements for becoming and remaining a Board - approved massage

689school were set forth in Florida Administrative Code Rule 64B7 -

70032.003 (Oct. 30, 2007), which provided in pertinent part as

710follows:

711(1) I n order to receive and maintain Board

720of Massage Therapy approval, a massage

726school, and any satellite location of a

733previously approved school, must:

737(a) Meet the requirements of and be

744licensed by the Department of Education

750pursuant to Chapter 1005, F. S., or the

758equivalent licensing authority of another

763state or county, or be within the public

771school system of the State of Florida; and

779(b) Offer a course of study that includes,

787at a minimum, the 500 classroom hours listed

795below . . . .

800(c) Apply dire ctly to the Board of Massage

809Therapy and provide the following

814information:

8151. Sample transcript and diploma;

8202. Copy of curriculum, catalog or other

827course descriptions;

8293. Faculty credentials; and

8334. Proof of licensure by the Department of

841Education.

8425. As an institution holding a license by means of

852accreditation, FCNH must comply with the fair consumer practices

861prescribed in section 1005.04 and in the rules of the CIE. 2 /

874Regarding these required practices, section 1005.04, Florida

881Statutes (200 7), provided during the relevant time frame as

891follows:

892(1) Every institution that is under the

899jurisdiction of the commission or is exempt

906from the jurisdiction or purview of the

913commission pursuant to s. 1005.06(1)(c) or

919(f) and that either directly or indirectly

926solicits for enrollment any student shall :

933(a) Disclose to each prospective student a

940statement of the purpose of such institution,

947its educational programs and curricula, a

953description of its physical facilities, its

959status regarding licensure , its fee schedule

965and policies regarding retaining student fees

971if a student withdraws, and a statement

978regarding the transferability of credits to

984and from other institutions . The institution

991shall make the required disclosures in

997writing at least 1 wee k prior to enrollment

1006or collection of any tuition from the

1013prospective student. The required

1017disclosures may be made in the institution's

1024current catalog;

1026(b) Use a reliable method to assess, before

1034accepting a student into a program, the

1041student's abil ity to complete successfully

1047the course of study for which he or she has

1057applied;

1058(c) Inform each student accurately about

1064financial assistance and obligations for

1069repayment of loans; describe any employment

1075placement services provided and the

1080limitations thereof; and refrain from

1085promising or implying guaranteed placement,

1090market availability, or salary amounts;

1095(d) Provide to prospective and enrolled

1101students accurate information regarding the

1106relationship of its programs to state

1112licensure requirements for practicing related

1117occupations and professions in Florida;

1122(e) Ensure that all advertisements are

1128accurate and not misleading;

1132(f) Publish and follow an equitable prorated

1139refund policy for all students, and follow

1146both the federal refund guidelines for

1152students receiving federal financial

1156assistance and the minimum refund guidelines

1162set by commission rule;

1166(g) Follow the requirements of state and

1173federal laws that require annual reporting

1179with respect to crime statistics and physical

1186plant safety a nd make those reports available

1194to the public; and

1198(h) Publish and follow procedures for

1204handling student complaints, disciplinary

1208actions, and appeals.

1211(2) In addition, institutions that are

1217required to be licensed by the commission

1224shall disclose to pr ospective students that

1231additional information regarding the

1235institution may be obtained by contacting the

1242Commission for Independent Education,

1246Department of Education, Tallahassee.

1250(emphasis added).

12526. At the time of the events giving rise to this

1263pro ceeding, the CIE's rule relating to fair consumer practices

1273provided in relevant part as follows:

1279(1) This rule implements the provisions of

1286Sections 1005.04 and 1005.34, F.S., and

1292establishes the regulations and standards of

1298the Commission relative to fa ir consumer

1305practices and the operation of independent

1311postsecondary education institutions in

1315Florida.

1316(2) This rule applies to those institutions

1323as specified in Section 1005.04(1), F.S. All

1330such institutions and locations shall

1335demonstrate compliance w ith fair consumer

1341practices.

1342* * *

1345(6) Each prospective student shall be

1351provided a written copy, or shall have

1358access to an electronic copy, of the

1365institution's catalog prior to enrollment or

1371the collection of any tuition, fees or other

1379charges . The catalog shall contain the

1386following required disclosures, and catalogs

1391of licensed institutions must also contain

1397the information required in subsections 6E -

14042.004(11) and (12), F.A.C.:

1408* * *

1411(f) Transferability of credits: The

1416institutio n shall disclose information to

1422the student regarding transferability of

1427credits to other institutions and from other

1434institutions. The institution shall

1438disclose that transferability of credit is

1444at the discretion of the accepting

1450institution , and that i t is the student's

1458responsibility to confirm whether or not

1464credits will be accepted by another

1470institution of the student's choice. If a

1477licensed institution has entered into

1482written articulation agreements with other

1487institutions, a list of those other

1493institutions may be provided to students,

1499along with any conditions or limitations on

1506the amount or kinds of credit that will be

1515accepted. Such written agreements with

1520other institutions must be valid and in

1527effect at the time the information is

1534disclosed to the student. The agreements

1540shall be kept on file at all times and

1549available for inspection by Commission

1554representatives or students. Any change or

1560termination of the agreements shall be

1566disclosed promptly to all affected students.

1572No representatio n shall be made by a

1580licensed institution that its credits can be

1587transferred to another specific institution,

1592unless the institution has a current, valid

1599articulation agreement on file. Units or

1605credits applied toward the award of a

1612credential may be der ived from a combination

1620of any or all of the following:

16271. Units or credits earned at and

1634transferred from other postsecondary

1638institutions, when congruent and applicable

1643to the receiving institution's program and

1649when validated and confirmed by the

1655rece iving institution.

16582. Successful completion of challenge

1663examinations or standardized tests

1667demonstrating learning at the credential

1672level in specific subject matter areas.

16783. Prior learning, as validated, evaluated,

1684and confirmed by qualified instructor s at

1691the receiving institution.

1694* * *

1697(11) An institution is responsible for

1703ensuring compliance with this rule by any

1710person or company contracted with or

1716employed by the institution to act on its

1724behalf in matters of advertising,

1729recruiting, o r otherwise making

1734representations which may be accessed by

1740prospective students, whether verbally,

1744electronically, or by other means of

1750communication.

1751Fla. Admin. Code R. 6E - 1.0032 (July 23, 2007)(emphasis added).

17627. As a duly licensed, accredited, B oard - approved massage

1773school, FCNH was, at all relevant times, authorized to evaluate

1783the transferability of credits to FCNH from other massage

1792schools, so that credits earned elsewhere ÏÏ including from

1801schools that were not Board - approved ÏÏ could be applied toward

1813the award of a diploma from FCNH. In making such an evaluation,

1825FCNH was obligated to follow the standards for transfer of

1835credit that the Board had established by rule. 3 / Further, when

1847exercising its discretion to accept transfer credits, FCNH w as

1857required to complete, sign, and attach to the student's

1866transcript the Board's Transfer of Credit Form, by which the

1876school's dean or registrar certified that the student's

1884previously earned credits, to the extent specified, were

1892acceptable in lieu of t he student's taking courses at FCNH.

19038. At all relevant times, FCNH 's registrar was Glenda

1913Johnson . As registrar, Ms. Johnson had actual authority to

1923evaluate the transferability of credits and to execute the

1932Transfer of Credit Form certifying to the Board that an

1942applicant's previously earned credits were acceptable to FCNH.

19509. In December 2011, an individual with the National

1959Certification Board for Therapeutic Massage and Bodywork ("NCB")

1969placed a telephone call to Melissa Wade, a managerial empl oyee

1980of FCNH, to report that the NCB had received a number of

1992applications to sit for the National Certification Examination

2000from FCNH graduates whose transcripts seemed irregular. (Peng's

2008application was not among these; she had taken, and passed, the

2019na tional examination in December 2007.) What these applicants

2028had in common was that they had earned their massage therapy

2039diplomas from Royal Irvin College in Monterey Park, California,

2048and they had fewer credit hours on their transcripts than FCNH's

2059typic al students. The NCB sent copies of the suspicious

2069credentials to FCNH.

20721 0 . Ms. Wade reviewed the materials and detected purported

2083anomalies in them. She was unable to find records in the

2094school's files confirming that the putative graduates in

2102questio n had been enrolled as students. Ms. Wade confronted

2112Ms. Johnson with the problematic transcripts and certificates.

2120Ms. Johnson admitted that she had created and signed them.

2130Shortly thereafter, in December 2011, FCNH terminated

2137Ms. Johnson's employme nt.

21411 1 . Ms. Wade later notified the Board that some of FCNH's

2154diplomates might not have fulfilled the requirements for

2162graduation. This caused the Department to launch an

2170investigation, with which FCNH fully cooperated. The

2177investigation uncovered some 200 graduates whose credentials

2184FCNH could not confirm. One of them was Peng.

21931 2 . Peng was born in China, immigrated to the United

2205S tates, and became a citizen of this country. In 2005 and 2006

2218Peng studied massage therapy at BodyConcepts Wellness Ins titute

2227("BodyConcepts") in East Rutherford, New Jersey. At

2236BodyConcepts, Peng successfully completed a 610 - hour curriculum

2245in massage therapy. Her certificate was issued on February 10,

22552006.

225613 . In 2007, P eng moved to California. There, Peng

2267attende d Royal Irvin College in Monterey Park, where she

2277completed a 250 - hour course for which she was issued a Massage

2290Technician II certi fi cate on November 7, 2007. Soon after

2301graduating from Royal Irvin College, as mentioned above, Peng

2310took and passed the Na tional Certification Examination for

2319Therapeutic Massage and Bodywork.

232314. Thereafter, Peng relocated to Florida intending to

2331work as a massage therapist. Before she could begin working,

2341however, Peng needed to obtain a Florida license. Because

2350neith er Royal Irvin College nor BodyConcepts was a Board -

2361approved massage school, Peng needed to complete either a course

2371of study at an approved school or, alternatively, an

2380apprenticeship program. Opting for the former, Peng researched

2388Board - approved schools on the Board's website and identified

2398FCNH as a potential school.

240315. On or about January 22, 2008, Peng went to the Pompano

2415campus of FCNH. Upon her arrival at FCNH, Peng signed her name

2427at the reception desk and wait ed to be seen . After some time,

2441a n FCNH employee, identified by Peng as Glenda Johnson, emerged

2452from the offices behind the reception area. Ms. Johnson brought

2462Peng back to her office. Once inside the office, Peng inquired

2473as to whether she could transfer her out - of - state credits to

2487FCN H in order to obtain a Florida license. After reviewing

2498Peng's transcripts from Royal Irvin College and BodyConcepts,

2506Ms. Johnson advised Peng that her credits could be transferred

2516to FCNH. Ms. Johnson informed Peng that she would have to take

2528two Florid a - specific classes, namely Prevention of Medical

2538Errors and Florida Laws and Rules.

254416 . Peng decided to enroll in FC N H , and Ms. Johnson

2557prepared the necessary documents. As part of the enrollment

2566process , Peng executed an Enrollment Agreement, a release, a

2575Drug Free School Statement, and a privacy rights disclosure

2584statement. Among other things, the Enrollment Agreement

2591provided that "[t]he school will evaluate collegiate and post

2600secondary training, military experience, or civilian

2606occupations, and stud ents will be given appropriate credit if

2616criteria to measure the value of such training and/or experience

2626are met, as determined by the school." For her part,

2636Ms. Johnson completed several forms in her capacity as

2645regist rar. These documents included por tions of the Enrollment

2655Agreement, the Transfer of Credit For m , and FCNH's internal

2665Calculation Form for a Graduate From Another Massage Therapy

2674School.

267517 . Ms. Johnson produced a Department of Health

2684application for a massage therapy license. Peng f illed out the

2695parts of the application requesting personal information such as

2704name, Social Security number, date of birth, and phone number,

2714and Ms. Johnson completed the rest . Peng then signed the three -

2727page application, which is dated January 22, 2008.

27351 8 . The application which Peng executed states,

2744truthfully, that she obtained a massage therapy certificate in

2753November of 2007 from Royal Irvin College , and that the school

2764is not Board approved . The application states, inaccurately,

2773that Peng complete d 610 hours of study at Royal Irvin College,

2785when in fact she earned only 250 hours of credit there. The

2797610 - hour massage therapy program which Peng completed was

2807offered n ot at Royal Irvin College, but at BodyConcepts, a fact

2819which for reasons unknown wa s omitted in response to the

2830pertinent question on the application. This was obviously a

2839mistake, however, and not ÏÏ as the Department now contends ÏÏ a

"2851false statement" intended to deceive, for Peng's application

2859package included the diplomas and transcrip ts from both Royal

2869Irvin College and BodyConcepts. These credentials clearly state

2877Peng's educational attainments and the number of hours completed

2886at each institution . The evidence does not establish that Peng

2897knowingly made a false statement of materia l fact in the

2908application or otherwise intended to perpetrate a fraud on the

2918Department .

292019. Ms. Johnson took Peng's FCNH enrollment forms and

2929collected $520.00 in cash as the fee for handling the transfer

2940of Peng's credits and her enrollment in the requi red courses.

2951The total reflects a $250.00 fee for transferring credits to

2961FCNH and a $270.00 fee for tuition. Peng paid the fees to

2973Ms. Johnson in cash because she did not have a checking account

2985or credit card at that time. Ms. Johnson signed a receip t for

2998the $520.0 0 payment and handed it to Peng.

30072 0 . After Peng had complet ed the paperwork in

3018Ms. Johnson's office, an unidentified female FCNH employee

3026escorted Pe ng to a classroom on the campus. This woman provided

3038Peng with materials for the Prevent ion of Medical Errors and

3049Florida Laws and Rules courses she was to take.

30582 1 . While at FCNH, Peng apparently received some classroom

3069instruction . She remained in class at FCNH into the night of

3081January 22, 2008 , and departed campus after completion of an

3091exam. The next day, P eng returned to FCNH , where she spent all

3104day in a class room , depart ing the campus via taxi in the

3117evening. During these two days of study, Peng made handwritten

3127notes on nearly every page of the written materials she was

3138provided . She used a translating device to translate difficult

3148English words into her native Mandarin Chinese.

315522. After completion of the courses at FCNH, Peng

3164submitted her application for licensure. By letter dated

3172February 4, 2008, the Department notified P eng that her

3182application was incomplete due to some missing documents.

3190Specifically, the letter requested additional information

3196re garding her legal name change as well as proof of attendance

3208at a Board - approved school. Peng sent the Department a copy of

3221her divorce decree , satisfying the first part of the request .

323223. Because FCNH h ad not provided Peng any certificates of

3243completion, however, she returned to FCNH on February 22, 2008 ,

3253seeking proof of attendance . There , Peng again met with

3263Ms. John son. Ms. Johnson assured Peng that she had co mpleted

3275all of the requirements. Peng asked Ms. Johnson to send the

3286Department proof of such completion , as requested in the letter

3296dated February 4, 2008 . Ms. Johnson gave copies of two

3307C ertificates of C ompl etion to Peng and promised her that they

3320would be sent to the Department.

33262 4 . Ms. Johnson forwarded the documents to the Department ,

3337and soon afterward Peng's application was deemed complete. The

3346Department notified Peng by letter dated February 26, 2008 , that

3356she had been issued a license to practice as a massage

3367therapist.

33682 5 . At the time Peng obtained her license, Florida law

3380required as a condition of licensure that an applicant take a

3391three - hour course on HIV/AIDS. See § 456.034, Fla. Stat.

3402(2007) . 4 / Peng credibly testified that Ms. Johnson, when

3413evaluating her transcript, had asked whether Peng had taken an

3423HIV/AIDS course. Peng told Ms. Johnson that she had taken the

3434cour se at both Royal Irvin College and at Body Concepts.

3445Ms. Johnson informed Peng that so long as she had taken the

3457course within the past year, the credit s would transfer to FCNH

3469and she would not have to take the course again. 5 /

34812 6 . Among the documents that were sent to the Department

3493in connection with Peng's application was the Transfer of Cr edit

3504Form. T his form states that FCNH has evaluated and agreed to

3516accept 485 hours of Peng's previously awarded credits. The form

3526is signed by Ms. Johnson, as evaluator and registrar, who

3536certified "that the transcript credit for the . . . courses

3547[applicant previously attended for credit] is acceptable credit

3555from . . . Royal Irvin College." Ms. Johnson prepared this

3566document on her own without input or review by Peng. The

3577evidence provides no explanation for wh y Ms. Johnson did not

3588i dentify Body Concepts on the credit - transfer form itself. S he

3601evidently include d the credits earned from that school in her

3612calculation , however, because the majority of Peng' s previously

3621earned credits were from BodyConcepts.

362627. Ms. Johnson also signed and submitted to the

3635Department an FCNH transcript showing that Peng had completed a

3645500 - hour program titled "Therapeutic Massage Training P rogram

3655(Transfer of Licensure)." Ms. Johnson did not show this

3664document to Peng. Even if she had , however, the tr anscript

3675would not have seemed irregular to Peng because it appears on

3686its face to be an official FCN H credential, listing the courses

3698that FCNH had accepted for transfer credit as well as those that

3710Peng had completed at FCNH on January 22 and 23, 2008. Peng was

3723not shown to have had any prior familiarity with FCNH documents ;

3734she had no reason to believe that the FCNH transcript purported

3745to award her any credits other than those she rightfully earned

3756at FCNH or one of the other schools she had attended .

37682 8 . Finally, as mentioned above, Ms. Johnson prepared,

3778signed, and submitted to the Department two Certificates of

3787Completion refle cting Peng's completion of: "15 Hours of

3796Therapeutic Massage Training Program (Transfer of Licensure) "

3803and "2 Hours Preven tion of Medical Errors." Because Peng had

3814taken courses at FCNH on January 22 and 23, 2008, her receipt of

3827these certificates did not signify anything unusual . As far as

3838Pend knew, s he had taken the courses Ms. Johnson informed her

3850she needed to take and , accordingly, had earned the certificates

3860presented to her.

38632 9 . Collectively, the cre dit - transfer form, the

3874transcript, and the certificates "signify satisfactory

3880completion of the requirements of an educational or career

3889program of study or training or course of study" and constitute

3900a "diploma" within the meaning of that term as defined in

3911section 1005.02(8). The several documents comprising Peng's

3918FCNH diploma will be referred to hereafter, collectively, as the

"3928Diploma."

392930 . The evidence does not s upport a finding that Peng

3941misrepresented her educational attainments when she met with

3949Ms. Johnson. The evidence does not support a finding that Peng

3960knew or should have known that Ms. Johnson's evaluation of her

3971credits was anything but routine and in accordance with FCNH's

3981academic policies. The evidence does not support a finding that

3991Peng knew or should have known that FCNH, as the transferee

4002school accepting her Royal Irvin College and BodyConcepts

4010courses, would award her academic credit or creden tials which

4020she had not legitimately earned. Peng had no reason to suspect

4031the FC NH E nrollment Agreement she signed would not be properly

4043entered into the school's records. Nor did Peng have any reason

4054to suspect that the courses she completed would not be properly

4065credited to her academic record.

407031 . To sum up Peng's transaction with FCNH, she went to

4082the Board - approved, state - licensed massage school on January 22 ,

4094200 8 , where she met with the registrar, Ms. Johnson, a member of

4107the school's administrat ion who she had no reason to believe

4118would deceive her. It was reasonable under the circumstances

4127for Peng to rely upon Ms. Johnson, and she was entitled under

4139the law to receive accurate information from the registrar

4148regarding, among other things, the t ransferability of credits to

4158FCNH, and the relationship between FCNH's academic program and

4167the state's licensure requirements for massage therapists. It

4175was also reasonable for Peng to assume that the course materials

4186and courses she took were part of he r apparently legitimate

4197enrollment in FCNH.

42003 2. Moreover, Ms. Johnson, who at all times was acting

4211within the course and scope of her employment as the school's

4222registrar, had actual authority to evaluate transfer credits on

4231behalf of FCNH. The evidence does not establish that Peng was

4242or should have been aware of any limitations on Ms. Johnson's

4253authority, nor does the evidence show that Peng gave Ms. Johnson

4264false information. From Peng's perspective, Ms. Johnson had

4272apparent authority, at least, to ac cept Peng's credits from

4282Royal Irvin College and BodyConcepts, and to prepare, execute,

4291and issue such transcripts and certificates as would be

4300appropriate to the situation.

430433 . Peng has not surrendered her Diploma or otherwise

4314acceded to the allegation that the credentials FCNH conferred

4323upon her are invalid. Although Ms. Wade testified at hearing

4333that Ms. Johnson should not have awarded Peng an FCNH Diploma

4344based on Peng's Royal Irvin College and BodyConcepts credits,

4353FCNH has not initiated a legal pro ceeding to revoke or withdraw

4365Peng's Diploma. At present, therefore, there is no legally

4374binding or enforceable determination that the Diploma is void or

4384that Peng is without rights and privileges thereunder.

4392CONCLUSIONS OF LAW

439534 . The Division of Admini strative Hearings has personal

4405and subject matter jurisdiction in this proceeding pursuan t to

4415sections 120.569, and 120.57(1), Florida Statutes.

44213 5 . A proceeding, such as this one, to suspend, revoke, or

4434impose other discipline upon a license is penal in nature.

4444State ex rel. Vining v. Fla . Real Estate Comm'n , 281 So. 2d 487,

4458491 (Fla. 1973). Accordingly, to impose discipline, the

4466Department must prove the charges against Peng by clear and

4476convincing evidence. Dep't of Banking & Fin., Div. of Sec. &

4487Inv estor Prot. v. Osborne Stern & Co. , 670 So. 2d 932, 933 - 34

4502(Fla. 1996)(citing Ferris v. Turlington , 510 So. 2d 292, 294 - 95

4514(Fla. 1987)); Nair v. Dep't of Bus. & Prof'l Regulation, Bd. of

4526Medicine , 654 So. 2d 205, 207 (Fla. 1st DCA 1995).

45363 6 . Regarding the standard of proof, in Slomowitz v.

4547Walker , 429 So. 2d 797, 800 (Fla. 4th DCA 1983), the court

4559developed a "workable definition of clear and convincing

4567evidence" and found that of necessity such a definition would

4577need to contain "both qualitative and quan titative standards."

4586The court held that:

4590clear and convincing evidence requires that

4596the evidence must be found to be credible;

4604the facts to which the witnesses testify

4611must be distinctly remembered; the testimony

4617must be precise and explicit and the

4624wit nesses must be lacking in confusion as to

4633the facts in issue. The evidence must be of

4642such weight that it produces in the mind of

4651the trier of fact a firm belief or

4659conviction, without hesitancy, as to the

4665truth of the allegations sought to be

4672established .

4674Id. The Florida Supreme Court later adopted the Slomowitz

4683court's description of clear and convincing evidence. See In re

4693Davey , 645 So. 2d 398, 404 (Fla. 1994). The First District

4704Court of Appeal also has followed the Slomowitz test, adding the

4715inte rpretive comment that "[a]lthough this standard of proof may

4725be met where the evidence is in conflict, . . . it seems to

4739preclude evidence that is ambiguous." Westinghouse Elec. Corp.

4747v. Shuler Bros., Inc. , 590 So. 2d 986, 988 (Fla. 1st DCA 1991),

4760rev . de nied , 599 So. 2d 1279 (Fla. 1992)(citation omitted).

47713 7. Disciplinary statutes and rules "must be construed

4780strictly, in favor of the one against whom the penalty would be

4792imposed." Munch v. Dep't of Prof'l Reg., Div. of Real Estate ,

4803592 So. 2d 1136, 114 3 (Fla. 1st DCA 1992); see Camejo v. Dep't

4817of Bus. & Prof'l Reg. , 812 So. 2d 583, 583 - 84 (Fla. 3d DCA

48322002); McClung v. Crim. Just. Stds. & Training Comm'n , 458 So.

48432d 887, 888 (Fla. 5th DCA 1984)("[W]here a statute provides for

4855revocation of a license the grounds must be strictly construed

4865because the statute is penal in nature. No conduct is to be

4877regarded as included within a penal statute that is not

4887reasonably proscribed by it; if there are any ambiguities

4896included, they must be construed in favor of the licensee.");

4907see also , e.g. , Griffis v. Fish & Wildlife Conserv. Comm'n , 57

4918So. 3d 929 (Fla. 1st DCA 2011)(statutes imposing a penalty must

4929never be extended by construction).

49343 8 . Due process prohibits an agency from taking

4944disciplinary action against a licensee based on matters not

4953specifically alleged in the charging instrument. See §

4961120.60(5), Fla. Stat. (" No revocation, suspension, annulment, or

4970withdrawal of any license is lawful unless, prior to the entry

4981of a final order, the agency has served , by personal service or

4993certified mail, an administrative complaint which affords

5000reasonable notice to the licensee of facts or conduct which

5010warrant the intended action . . . ."); see also Trevisani v.

5023Dep't of Health , 908 So. 2d 1108, 1109 (Fla. 1st DCA 2005)("A

5036physician may not be disciplined for an offense not charged in

5047the complaint."); Marcelin v. Dep't of Bus. & Prof'l Reg. , 753

5059So. 2d 745, 746 - 747 (Fla. 3d DCA 2000); Delk v. Dep't of Prof'l

5074Reg. , 595 So. 2d 966, 967 (Fla. 5th DCA 1992)("[T]he con duct

5087proved must legally fall within the statute or rule claimed [in

5098the administrative complaint] to have been violated.").

51063 9 . In Count I of the Complaint, the Department charged

5118Peng under section 456.072(1)(h), Florida Statutes (200 7 ), which

5128states th at the act of "obtaining . . . a license . . . by

5144bribery, by fraudulent misrepresentation, or through an error of

5153the department" constitutes grounds for discipline. The

5160Department alleged that Peng committed a disciplinable offense

"5168by obtaining her lic ense to practice massage therapy

5177. . . through error of the Department of Health or by fraudulent

5190misrepresentation by submitting a fraudulent transcript and

5197fraudulent Certificates of Completion with her Application."

520440 . The Department takes the positi on that Peng's license

5215can be revoked based on the Department's unilateral mistake ,

5224even if Peng did not personally commit a culpable act . Thus,

5236the Department contends that because its staff missed several

5245so - called "red flags" that "should have caused t hem to ask

5258additional questions regarding [ Peng's ] application ," Peng

5266herself committed a disciplinable offense. This argument is

5274rejected.

527541 . To begin, the Department's "unilateral error" theory

5284is inconsistent with the general procedure for licensing as set

5294forth in section 120.60, which provides in pertinent part as

5304follows:

5305(1) Upon receipt of an application for a

5313license, an agency shall examine the

5319application and, within 30 days after such

5326receipt, notify the applicant of any

5332apparent errors or o missions and request any

5340additional information the agency is

5345permitted by law to require. An agency

5352shall not deny a license for failure to

5360correct an error or omission or to supply

5368additional information unless the agency

5373timely notified the applicant w ithin this

538030 - day period.

5384Given that the law unambiguously prohibits an agency from

"5393deny[ing] a license for failure to correct an error or omission

5404or to supply additional information unless the agency timely

5413notified the applicant" of the particular d eficiency within 30

5423days after receiving the application, to allow the agency later

5433to revoke a license pursuant to section 456.072(1)(h) based

5442solely on a purported deficiency or "red flag" in the licensee's

5453application of which the agency failed to give timely notice

5463under section 120.60 not only would erode the protection that

5473the latter statute affords specific licensees, but also would

5482undermine the integrity of licenses in general.

548942 . Further, section 456.072(1) clearly does require a

5498culpable " act" on the part of the licensee as a condition for

5510imposing discipline . Id. ("The following acts shall cons titute

5521grounds for" discipline) (emphasis added). The disciplinable

5528acts specified in section 456.072(1)(h) are the use of a bribe,

5539fraudulent mis representation, or "error of the department" to

5548obtain a license. Because a unilateral agency error does not

5558involve any wrongful act on the licensee's part, such an event

5569cannot constitute a basis for discipline. For a disciplinable

5578act to occur, the ap plicant must somehow use or take advantage

5590of an agency error to obtain her license.

55984 3. To take advantage of an agency error, the applicant

5609must know about it. Thus, to commit the disciplinable act of

5620obtaining a license through an error of the agency, the

5630applicant must knowingly use the agency's error to her

5639advantage. Properly understood, then, section 456.072(1)(h)

5645imposes a n affirmative duty on an applicant to inform the

5656licensing agency if she learns that the agency is about to

5667issue, or has issu ed, her a license in error.

567744 . Finally, Peng's application was supported by proof of

5687graduation from a Board - approved massage school in the form of

5699an official transcript signed by FCNH's registrar and two

5708C ertificates of C ompletion also bearing the o fficial signature

5719of the school's registrar. These documents constituted evidence

5727of Peng's successful completion of an approved course of study.

5737See Fla. Admin. Code R. 64B7 - 32.002 (Feb. 21, 1996). The

5749Department's recognition of Peng as a graduate of a Board -

5760approved massage school would have been a mistake only if Peng

5771did not possess the legally cognizable rights and privileges

5780appertaining to her FCNH Diploma, but she did ÏÏ and does.

57914 5 . The Department failed to prove that Peng knowingly

5802took advan tage of an agency error in obtaining her license, or

5814even that the Department made a mistake. Therefore, Peng is not

5825subject to discipline on the basis of agency error.

58344 6 . Regarding the allegation that Peng obtained her

5844license by submitting fraudulent credentials, it is useful to

5853recall that, i n the context of a civil suit, the essential

5865elements of a fraud claim are: (1) a false statement concerning

5876a material fact, including a nondisclosure when under a duty to

5887disclose; (2) made with knowledge that the representation (or

5896omission) is false and with the intention of inducing another's

5906reliance thereon; and (3) consequent injury to the other party

5916acting in reliance on the false representation. See, e.g. ,

5925Cohen v. Kravit Estate Buyers, Inc. , 843 So. 2d 989, 991 (Fla.

59374th DCA 2003). In an administrative proceeding such as this,

5947where an applicant is alleged to have used fraudulent means in

5958an attempt to obtain a license, it is not necessary for the

5970agency to prove actual injury, but the rest of the co mmon law

5983definition of fraudulent conduct is relevant and applicable in

5992evaluating the charge.

59954 7 . "[F]raudulent intent usually must be proved by

6005circumstantial evidence and such circumstances may, by their

6013number and joint consideration, be sufficient t o constitute

6022proof." Nally v. Olsson , 134 So. 2d 265, 267 (Fla. 2d DCA

60341961). Therefore, as proof of fraud, "one may show 'a series of

6046distinct acts, each of which may be a badge of fraud and when

6059taken together as a whole, constitute fraud.'" Dep't of Rev. v.

6070Rudd , 545 So. 2d 369, 372 (Fla. 1st DCA 1989)(quoting Allen v.

6082Tatham , 56 So. 2d 337, 339 (Fla. 1952)). Further, "[s]cienter,

6092or guilty knowledge, [which] is an element of intentional

6101misconduct [such as fraud], . . . can be established by showing

6113actual knowledge, or that the defendant was reckless or careless

6123as to the truth of the matter asserted." Ocean Bank of Miami v.

6136INV - UNI Inv. Corp. , 599 So. 2d 694, 697 (Fla. 3d DCA 1992).

61504 8 . In this case, the Department failed to prove that Peng

6163knowi ngly, and with the intent to deceive the Department, made

6174any false statement of material fact in, or in connection with,

6185her application. Therefore, Peng is not guilty of obtaining a

6195license by fraudulent misrepresentation.

61994 9 . I n Count II of the Compl aint, the Department charged

6213Peng under section 456.0 72(1)(w), Florida Statutes (2007 ), which

6223states that the act of "making misleading, untrue, deceptive, or

6233fraudulent representations on a[n] . . . initial

6241. . . licensure application" constitutes ground s for discipline.

6251The Department alleged that Peng committed a disciplinable

6259offense "by submitting a fraudulent transcript and fraudulent

6267Certificates of Completion with her Application."

627350 . The Department asserts that the credentials which FCNH

6283issued to Peng are "inauthentic, illegitimate, and, therefore,

6291fraudulent," despite the fact that the school's own registrar

6300issued the documents in her official capacity, and despite the

6310fact that, to anyone unfamiliar with FCNH's internal policies

6319and practice s, such as Peng, the credentials are facially

6329regular in appearance. The Department's position assumes that

6337fraudulence is some sort of intrinsic quality of the documents

6347for which Peng is culpable, regardless of whether she personally

6357engaged in fraudule nt conduct. The undersigned rejects the idea

6367that a licensee can be disciplined merely for having reasonably

6377relied upon an allegedly "fraudulent" document obtained in good

6386faith by the licensee under circumstances demonstrating that the

6395licensee consider ed the document to be what it purports to be.

6407The Department failed to prove that Peng knowingly, and with the

6418intent to deceive the Department, made any false statement of

6428material fact in, or in connection with, her application.

6437Therefore, Peng is not guilty of making fraudulent

6445representations in her application.

644951 . I n Count III of the Complaint, the Department charged

6461Peng under section 480.046(1)(o), Florida Statutes (200 7 ), which

6471subjects a licensee to discipline for the act of violating any

6482pro vision of chapter 480 or chapter 456. The Department alleged

6493that because Peng has not "completed a course of study at a

6505board - approved massage school," she has "violated" a provision

6515of chapter 480, namely section 480.041(1)(b), which makes

6523completion of such a course of study (or, alternatively, an

6533apprenticeship program) a qualification for licensure as a

6541massage therapist.

654352 . As a preliminary matter, the undersigned notes that

6553section 480.041(1) does not by its terms require compliant

6562behavior, eithe r by prescribing minimum standards of conduct or

6572forbidding conduct deemed wrongful. Rather, this statute merely

6580describes the qualifications that a person must possess to be

6590licensed as a massage therapist. A person who lacks one or more

6602of the statutor y requirements is unqualified, but being

6611unqualified is not the same as being a lawbreaker. Because

6621section 480.041(1) is not violable as that term is ordinarily

6631understood, it is questionable whether any person can be

6640punished for "violating" section 480 .041(1).

664653 . Assuming for argument's sake, however, that a licensee

6656can be disciplined for having "violated" section 480.041(1)(b),

6664the Department failed to prove that Peng did not complete a

6675course of study at a Board - approved massage school, for the

6687rea sons set forth below.

669254 . At the time Peng submitted her initial application,

6702Florida Administrative Code Rule 64B7 - 32.002 (Feb. 21, 1996)

6712provided as follows:

6715In order to be acknowledged as a graduate of

6724a Board approved massage school as referred

6731to in subsection 480.033(9), F.S., the

6737Board's administrative office must receive

6742an official transcript documenting the

6747applicant's training. Such transcript must

6752document to the satisfaction of the Board

6759that the applicant has successfully

6764completed a course of study in massage which

6772met the minimum standards for training and

6779curriculum as delineated in this rule

6785chapter. A transcript indicating passing

6790grades in all courses, and including dates

6797of attendance, and stating the date of

6804successful completion of the entire course

6810of study, is evidence of successful

6816completion. If the transcript does not

6822specifically state that the student

6827successfully completed the entire course of

6833study, the transcript must be accompanied by

6840a diploma or certificate of completio n

6847indicating the dates of attendance and

6853completion.

68545 5 . Peng's application included a Diploma issued by FCNH,

6865a Board - approved massage school. After reviewing Peng's

6874application, the Department determined that the Diploma sufficed

6882to prove Peng's succe ssful completion of a course of study in

6894massage meeting the minimum standards. The Diploma never

6902changed; it continues to be exactly what it was in February of

6914200 8 : evidence of successful completion of a course of study at

6927a Board - approved massage scho ol. 6 / To get around this reality,

6941the Department argues that the Diploma is "fraudulent" and that

6951Peng did not take the courses required for completion of an

6962approved course of study in massage therapy. Although the

6971Depar tment argues that it is "not aski ng for the recission of

6984[Peng's] credentials," in effect it is seeking such relief. To

6994deem Peng unqualified for having failed to complete an approved

7004course of study, the Department urges that Peng's rights under

7014the FCNH Diploma be ignored, if not extin guished , and it

7025believes such rights s hould be disregarded owing to Peng's

7035alleged deceitfulness.

70375 6 . If Peng had knowingly deceived the Department, e.g.,

7048by making a fraudulent misrepresentation in her application,

7056then Peng would be subject to disciplin e for such misconduct,

7067which of itself is a sufficient basis ÏÏ independent of any

7078educational credential ÏÏ for taking punitive measures. As

7086discussed above, however, the Department failed to prove that

7095Peng made fraudulent misrepresentations to the Departme nt.

7103Consequently, there was no fraud in the transaction between Peng

7113and the Department.

71165 7 . Asserting that Peng did not take courses at FCNH,

7128which she should have known were required for licensure, the

7138Department tacitly contends that Peng fraudulently obtained her

7146FCNH Diploma. In this regard, the Department accepts as

7155credible Ms. Wade's ex post facto testimony that FCNH should not

7166have accepted Peng's credits from Royal Irvin College and

7175BodyConcepts and, based on such transfer credits, awarded Peng a

7185Diploma.

71865 8 . There are multiple problems with the Department's

7196theory. First, Peng has shown that she received some

7205instruction at FCNH. Second, as a duly licensed postsecondary

7214institution, FCNH (a) had the discretion to accept or decline to

7225accept Peng's Royal Irvin College and BodyConcepts credits and

7234(b) had the duty to disclose to Peng all relevant information

7245regarding transferability of credits. See § 1005.04, Fla. Stat.

7254(200 7 ); Fla. Admin. Code R. 6E - 1.0032(6)(f). As FCNH's

7266registrar, Ms. Jo hnson had actual (and certainly apparent)

7275authority to evaluate and accept Peng's Royal Irvin College and

7285BodyConcepts credits and apply them toward the award of an FCNH

7296credential. Ms. Johnson performed a seemingly legitimate

7303evaluation of Peng's credent ials and informed her that she

7313needed additional Florida - specific courses. Peng paid the

7322tuition for those courses and was told she was enrolled in them.

7334She then received the materials for and studied those subjects

7344at FCNH.

734659. Peng's reliance on Ms . Johnson's decision regarding

7355the transferability of credits was reasonable under the

7363circumstances; believing, as she was told, that her out - of - state

7376credits were acceptable to FCNH in lieu of taking additional

7386courses (with the exception of the two she did take) , Peng had

7398no reason to be concerned about not attending additional classes

7408at FCNH. 7 /

741260 . Third , regardless of whether Peng knew or should have

7423known which courses were required for licensure, she was

7432entitled to receive accurate information fro m FCNH regarding the

7442relationship of the school's massage therapy program to state

7451licensure requirements. See § 1005.04(1)(d), Fla. Stat. Peng's

7459reliance on Ms. Johnson's advice that no additional coursework

7468at FCNH (besides the instruction she received ) would be

7478necessary to qualify for a Florida massage therapy license was

7488therefore reasonable under the circumstances. That is, Peng

7496reasonably believed that the courses she had completed at Royal

7506Irvin College and BodyConcepts, which FCNH accepted towar d the

7516award of its credentials, and the study of Florida - specific

7527topics at FCNH, were all that she needed in order to complete

7539the program at FCNH .

754461 . Finally, the questions which the Department has raised

7554implicating the Diploma's validity, namely whet her FCNH should

7563have issued Peng a Diploma and whether the Diploma is operative

7574as a legal instrument under which Peng has certain rights and

7585privileges, are not amenable to adjudication in this

7593administrative proceeding. Neither the Department nor the Bo ard

7602has the authority to revoke or rescind the Diploma, rendering it

7613a nullity, any more than either agency could revoke a degree

7624from, say, Harvard University or Tallahassee Community College.

7632Diplomas, degrees, and other educational credentials confer

7639r ights and privileges in which their holders have a property

7650interest. The power to revoke or withdraw such a valuable

7660credential, once conferred, belongs to the issuing institution,

7668not a third - party state agency, and such action, to be

7680enforceable, must be undertaken in accordance with a legal

7689process ensuring that the rights and interests of the degree

7699holder are protected.

770262 . As the Supreme Court of Ohio explained:

7711We consider it self - evident that a college

7720or university acting through its board of

7727tr ustees does have the inherent authority to

7735revoke an improperly awarded degree where

7741(1) good cause such as fraud, deceit, or

7749error is shown, and (2) the degree - holder is

7759afforded a fair hearing at which he can

7767present evidence and protect his interest.

7773A cademic degrees are a university's

7779certification to the world at large of the

7787recipient's educational achievement and

7791fulfillment of the institution's standards.

7796To hold that a university may never withdraw

7804a degree, effectively requires the

7809university to continue making a false

7815certification to the public at large of the

7823accomplishment of persons who in fact lack

7830the very qualifications that are certified.

7836Such a holding would undermine public

7842confidence in the integrity of degrees, call

7849academic standar ds into question, and harm

7856those who rely on the certification which

7863the degree represents.

7866Waliga v. Board of Trustees , 488 N.E.2d 850 , 852 (Ohio 1986).

7877The authority to revoke degrees for cause, in short, is a

"7888necessary corollary" to the power to con fer degrees, Hand v.

7899Matchett , 957 F.2d 791, 794 - 95 (10th Cir. 1992) ÏÏ necessary

7911because "upon the grant of a degree, the university certifies to

7922the world that the recipient has fulfilled the university's

7931requirements, and this certification continues unti l the degree

7940is revoked." Crook v. Baker , 813 F.2d 88, 93 (6th Cir. 1987).

795263 . As the court made clear in Waliga , however, the

7963issuing institution cannot revoke a degree ÏÏ in which the holder

7974possesses a property right ÏÏ except according to constitut ionally

7984adequate procedures providing due process. 488 N.E.2d at 853.

7993This does not mean that the school necessarily must go to court

8005to revoke a degree previously conferred. See Crook , 813 F.2d at

801694. An administrative proceeding ÏÏ to which the issuing

8025institution and the degree holder are parties ÏÏ may suffice. See

8036Faulkner v. Univ. of Tenn. , 1994 Tenn. App. LEXIS 651 (Tenn. Ct.

8048App. Nov. 16, 1994). But it does mean that the former student

8060must be afforded adequate notice, a fair opportunity to be

8070hea rd, and an impartial forum. As one judge observed:

8080Educational institutions are uniquely

8084situated to make determinations regarding

8089academic qualifications or the lack thereof.

8095Establishing degree requirements and

8099granting degrees are within the province of

8106universities, not courts; so the rescission

8112of degrees of former students is within the

8120province of universities, not courts.

8125Courts, when their jurisdiction is

8130quickened, must assure that degrees are not

8137rescinded by universities until the former

8143stude nt has had all of the process due him ÏÏ

8154adequate notice, a fair opportunity to

8160defend, and an impartial forum.

8165Faulkner v. The Univ. of Tenn. , 627 So. 2d 362, 367 (Ala.

81771992)(Houston, J., dissenting). 8 /

818264 . Peng's FCNH Diploma certifies to the world that she has

8194completed a course of study at a Board - approved massage school.

8206Because of this certification, which the Diploma represents, the

8215Department's allegation that Peng has not completed such a course

8225of study is true only if the Diploma is a nullity, a worthless

8238piece of paper signifying nothing. The Diploma is not a nullity,

8249however, unless and until it is revoked.

825665 . FCNH has persuaded the Department that the Diploma is

8267invalid. But the Department, which did not confer the Diploma,

8277is powerless to revoke this academic credential. Only FCNH has

8287the authority to revoke the Diploma, provided it does so in

8298accordance with due process of law, and it has not yet taken such

8311action, as far as the evidence in this case shows. I n arguing

8324that Peng is aca demically unqualified for licensure as a massage

8335therapist, the Department is attempting to steal a base, taking

8345for granted that the Diploma is void or, alternatively, voidable

8355in this proceeding. Because the Diploma is neither void nor

8365voidable in this forum, the Department's argument is rejected.

83746 6 . This case points up the impropriety of using an

8386administrative disciplinary proceeding in place of the fair

8394hearing to which a degree holder is entitled when the issuing

8405institution seeks to revoke his or her degree. The evidence

8415presented at the final hearing suggests that, in the transaction

8425between FCNH and Peng, FCNH might have gotten its hands dirty.

8436Its registrar, Ms. Johnson, who was acting in the course and

8447scope of her employment when she met wi th Peng, seems to have

8460misled the former student ÏÏ assuming, as FCNH now maintains, that

8471Peng's Royal Irvin College and BodyConcepts credits were not, in

8481fact, a sufficient basis upon which to confer credentials

8490representing the completion of a course of st udy conforming to

8501state licensure requirements. Assuming further that, like the

8509Department, FCNH were unable to prove that Peng acted in concert

8520with Ms. Johnson, FCNH could conceivably be found liable to Peng

8531for the wrongful acts of its agent. E.g. , Ph illips Petroleum Co.

8543v. Royster , 256 So. 2d 559, 560 - 61 (Fla. 1st DCA 1972). In a

8558judicial proceeding by FCNH to rescind the Diploma, Peng could

8568assert such claims. In this administrative case, however, Peng

8577was precluded by jurisdictional limitations fr om making claims

8586against nonparty FCNH, even as FCNH's Ms. Wade testified on the

8597Department's behalf, advancing FCNH's position that the Diploma

8605should be given no force and effect. 9 /

86146 7 . Indeed, whether the Diploma should be revoked ÏÏ a

8626question which, as explained, cannot be decided here ÏÏ is perhaps

8637less clear than the Department and FCNH would have it. This is

8649because Peng might have equitable defenses to rescission, such as

8659waiver and estoppel, which could preclude FCNH from relying on

8669so - called irre gularities to deny the validity of the credentials

8681that Ms. Johnson issued Peng in her capacity as FCNH's registrar

8692and agent. See, e.g. , Russell v. Eckert , 195 So. 2d 617, 622

8704(Fla. 2d DCA 1967). Obviously such equitable defenses were

8713useless to Peng he re, which is why this proceeding is no

8725substitute for the fair hearing to which she is entitled in the

8737event FCNH seeks to revoke her Diploma.

87446 8 . Because FCNH has not revoked the Diploma, the Diploma

8756continues to certify that Peng completed a course of study in

8767massage therapy at a Board - approved school.

877569. The Department has raised two additional issues that

8784require a brief mention. One concerns instructional methodology.

8792The Department argues that for a "course of study" to meet with

8804the Board's a pproval, it must be delivered in a lecture format.

8816Because Peng's instruction in the Florida - specific courses at

8826FCNH was apparently in a self - study format, the Department

8837contends that Peng did not complete an "approved" course of

8847study. This contention is rejected for two reasons. First, Peng

8857was not specifically charged in the Complaint with a violation

8867stemming from an alleged deficiency in instructional methodology.

8875Second, the Department did not reference a statute or rule

8885mandating that, to be ap proved, massage therapy courses must be

8896given in a lecture format.

890170. The other iss ue concerns the mistake in Peng's

8911application, pursuant to which the 610 hours of credit she

8921received at BodyConcepts were erroneously attributed to Royal

8929Irvin College, while the 2 5 0 - hour course of study Peng completed

8943at Royal Irvin College went unmentioned , as did the school,

8953BodyConcepts . As found above, and for the reasons stated, this

8964was clearly a mistake and not a material misrepresentation.

8973Further, Peng was not specifically charged in the Co mplaint with

8984a violation relating to this mistake. Therefore, no disciplinary

8993action is warranted as a result of th e minor irregularity in

9005Peng's application.

9007RECOMMENDATION

9008Based on the foregoing Findings of Fact and Concl usions of

9019Law, it is RECOMMENDED that the Board enter a final order

9030finding Peng not guilty of the offenses charged in the

9040Complaint.

9041DONE AND ENTERED this 6th day of June , 2013, in

9051Tallahassee, Leon County, Florida.

9055S

9056___________________________________

9057J OHN G. VAN LANINGHAM

9062Administrative Law Judge

9065Division of Administrative Hearings

9069The DeSoto Building

90721230 Apalachee Parkway

9075Tallahassee, Florida 32399 - 3060

9080(850) 488 - 9675

9084Fax Filing (850) 921 - 6847

9090www.doah.state.fl.us

9091Filed with the Clerk of the

9097Divisio n of Administrative Hearings

9102this 6th day of June , 2013.

9108ENDNOTES

91091 / Section 480.033(9) provides:

"9114Board - approved massage school" means a

9121facility which meets minimum standards for

9127training and curriculum as determined by

9133rule of the board and which is licensed by

9142the Department of Educat ion pursuant to

9149chapter 1005 or the equivalent licensing

9155authority of another state or is within the

9163public school system of this state.

91692 / See § 1005.32(5), Fla. Stat.

91763 / See Fla. Admin. Code R. 64B7 - 32.004 (Feb. 27, 2006).

91894 / This statute was rep ealed effective July 1, 2012. Fla. Laws

9202ch. 2012 - 115.

92065 / The Board rule in effect at that time, which has since been

9220repealed, did not require that the HIV/AIDS course be taken in

9231Florida or be offered by a Board - approved school. See Fla.

9243Admin. Code R . 64B7 - 25.0012 (Jan. 26, 2000).

92536 / If the Department believed that Peng's official transcript

9263from FCNH and the other certificates comprising her Diploma

9272failed to conform to the requirements of rule 64B7 - 32.002, then

9284it should have denied her applicatio n on that basis, which would

9296have given Peng the right, in 2008, to request a hearing to

9308determine the sufficiency of the Diploma. In any event, it

9318should be noted that the Department is not asserting in this

9329case that Peng's FCNH Diploma is insufficient evidence of

9338successful completion of an approved course of study pursuant to

9348rule 64B7 - 32.002; the Department argues instead that the Diploma

9359was fraudulently obtained and thus is a nullity, which is a

9370different theory.

93727 / If the Board determines that FC NH failed to comply with the

9386standards for transfer of credit set forth in rule 64B7 - 32.004,

9398then the Board can withdraw its approval of FCNH pursuant to

9409rule 64B7 - 32.003(3). In addition, or alternatively, if so

9419inclined, the Department or the Board may m ake a complaint about

9431FCNH to the CIE, which is authorized to investigate suspected

9441misconduct on the part of licensed nonpublic postsecondary

9449schools, and to impose discipline on violators. See § 1005.38,

9459Fla. Stat. The Department has not alleged, in an y event, that

9471Peng should be disciplined because the transfer standards were

9480not met.

94828 / The dissenting justice concluded, contrary to the court's

9492majority, that the plaintiff had failed to exhaust his

9501administrative remedies. The entire court agreed, h owever, that

9510the plaintiff's degree could not be revoked except through a

9520proceeding affording him due process of law.

95279 / Peng was similarly precluded from asserting in this

9537administrative proceeding other legal claims she might have

9545against FCNH, such a s breach of contract. See, e.g. , Sharik v.

9557Southeastern Univ. of the Health Sciences, Inc. , 780 So. 2d 136

9568(Fla. 3d DCA 2000), reh'g en banc denied , 780 So. 2d 142 (Fla. 3d

9582DCA 2001).

9584COPIES FURNISHED :

9587Jennifer L. Friedberg , Esquire

9591Department of Health

95944052 Bald Cypress Way, Bin C - 65

9602Tallahassee, Florida 32399 - 3265

9607George F. Indest III, Esquire

9612Lance O. Leider, Es quire

9617The Health Law Firm

96211101 Douglas Avenue

9624Alt a monte Springs, Florida 32714

9630Douglas Elias Ede, Esquire

9634Hamilton, Miller and Birthisel

9638150 Southeast 2nd Avenue

9642Miami, Florida 33157

9645Anthony R. Jusevitch, Executive Director

9650Board of Massage Therapy

9654Dep artment of Health

96584052 Bald Cypress Way, Bin C - 06

9666Tallahassee, Florida 32399 - 3256

9671Jennifer A. Tschetter, General Counsel

9676Department of Health

96794052 Bald Cypress Way, Bin A - 02

9687Tallahassee, Florida 32399 - 1701

9692NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

9698All par ties have the right to submit written exceptions within

970915 days from the date of this Recommended Order. Any exceptions

9720to this Recommended Order should be filed with the agency that

9731will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 09/23/2013
Proceedings: Notice of Administrative Appeal filed.
PDF:
Date: 08/23/2013
Proceedings: Petitioner's Exceptions to the Recommended Order filed.
PDF:
Date: 08/23/2013
Proceedings: Agency Final Order filed.
PDF:
Date: 08/21/2013
Proceedings: Agency Final Order
PDF:
Date: 06/06/2013
Proceedings: Recommended Order
PDF:
Date: 06/06/2013
Proceedings: Transmittal letter from Claudia Llado forwarding Respondent's Proposed Exhibits numbered R-26 through R-43, which were not admitted into evidence, to the agency.
PDF:
Date: 06/06/2013
Proceedings: Recommended Order (hearing held March 19 and 22, 2013). CASE CLOSED.
PDF:
Date: 06/06/2013
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 05/03/2013
Proceedings: Respondent Peng's Proposed Recommended Order filed.
PDF:
Date: 05/03/2013
Proceedings: Petitioner's Proposed Recommended Order filed.
PDF:
Date: 04/09/2013
Proceedings: Notice of Filing Transcript.
Date: 04/03/2013
Proceedings: Transcript of Proceedings Volume I-III (not available for viewing) filed.
PDF:
Date: 03/25/2013
Proceedings: Respondent Peng's Notice of Filing filed.
Date: 03/22/2013
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 03/21/2013
Proceedings: Order Re-scheduling Hearing by Video Teleconference (hearing set for March 22, 2013; 10:00 a.m.; Lauderdale Lakes, FL).
Date: 03/19/2013
Proceedings: CASE STATUS: Hearing Partially Held; continued to March 22, 2013; 10:00 a.m.; Lauderdale Lakes, FL.
PDF:
Date: 03/19/2013
Proceedings: Notice of Filing Respondent's Responses to Petitioner's First Set of Interrogatories filed.
PDF:
Date: 03/19/2013
Proceedings: Notice of Filing Respondent Counsel's Letter of Respresentation filed.
PDF:
Date: 03/19/2013
Proceedings: Non-party Melissa Wade's Motion for Protective Order filed.
PDF:
Date: 03/19/2013
Proceedings: Respondent Peng's Notice of Filing filed.
PDF:
Date: 03/19/2013
Proceedings: Respondent Peng's Notice of Filing filed.
PDF:
Date: 03/19/2013
Proceedings: Respondent Peng's Notice of Filing filed.
PDF:
Date: 03/18/2013
Proceedings: Petitioner's Response to Respondent's Motion to Amend Respondent's Witness List filed.
PDF:
Date: 03/18/2013
Proceedings: Notice of Appearance (Douglas Ede) filed.
PDF:
Date: 03/18/2013
Proceedings: Respondent Peng's Notice of Filing filed.
PDF:
Date: 03/18/2013
Proceedings: Petitioner's Response to Respondent's Emergency Motion for Stay of Final Hearing Scheduled for March 19, 2013 filed.
PDF:
Date: 03/18/2013
Proceedings: Petition for Review of Non-final Agency Action filed.
PDF:
Date: 03/18/2013
Proceedings: Respondent Peng's Motion to Amend Respondent's Witness List filed.
PDF:
Date: 03/18/2013
Proceedings: Emergency Motion for Stay of Final Hearing Scheduled for March 19, 2013 filed.
PDF:
Date: 03/18/2013
Proceedings: Order on Petitioner`s Motion to Strike or Exclude Respondent`s Exhibits.
PDF:
Date: 03/15/2013
Proceedings: Notice of Scrivener's Error filed.
PDF:
Date: 03/15/2013
Proceedings: Motion to Strike or Exclude Respondent's (Proposed) Exhibits filed.
PDF:
Date: 03/15/2013
Proceedings: Petitioner's Response to Respondent's Second Request for Production of Documents filed.
Date: 03/14/2013
Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 03/14/2013
Proceedings: Order on Respondent`s Motion to Compel.
Date: 03/14/2013
Proceedings: Respondent's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 03/14/2013
Proceedings: Notice of Filing Petitioner's Proposed Exhibits filed.
PDF:
Date: 03/14/2013
Proceedings: Respondent Peng's Notice of Filing Proposed Exhibits filed.
PDF:
Date: 03/12/2013
Proceedings: Petitioner's Response to Respondent's Motion to Compel Answers to Respondent's Second Set of Interrogatories filed.
PDF:
Date: 03/12/2013
Proceedings: Notice of Taking Telephonic Deposition (of S. Peng) filed.
PDF:
Date: 03/08/2013
Proceedings: Joint Prehearing Stipulation filed.
PDF:
Date: 03/06/2013
Proceedings: Respondent's Motion to Compel Answers to Respondent's Second Set of Interrogatories and Supporting Memorandum of Law filed.
PDF:
Date: 03/05/2013
Proceedings: Respondent Peng's Second Request for Production of Documents filed.
PDF:
Date: 02/25/2013
Proceedings: Order Denying Continuance of Final Hearing.
PDF:
Date: 02/25/2013
Proceedings: Order Denying Motion to Clarify.
PDF:
Date: 02/22/2013
Proceedings: Joint Motion for Continuance of Formal Hearing filed.
PDF:
Date: 02/22/2013
Proceedings: Respondent Peng's Motion to Clarify Order Denying Motion to Consolidate Related Cases in DOAH Case No.: 12-3610PL filed.
PDF:
Date: 02/15/2013
Proceedings: Order Denying Motion to Consolidate Related Cases.
PDF:
Date: 02/15/2013
Proceedings: Notice of Serving Petitioner's Responses to Respondent's Second Set of Interrogatories filed.
PDF:
Date: 02/12/2013
Proceedings: Respondent Peng's Notice of Substitution of Counsel filed.
PDF:
Date: 02/11/2013
Proceedings: Petitioner's Response to Respondent's Motion to Consolidate Related Cases filed.
PDF:
Date: 02/08/2013
Proceedings: Notice of Appearance (filed by Lance Leider) filed.
PDF:
Date: 02/04/2013
Proceedings: Respondent Peng's Motion to Consolidate Related Cases filed.
PDF:
Date: 02/04/2013
Proceedings: Respondent Peng's Notice of Service of Responses to Petitioner's First Set of Interrogatories filed.
PDF:
Date: 01/22/2013
Proceedings: Petitioner's Response to Respondent Peng's Notice of Related Cases filed.
PDF:
Date: 01/16/2013
Proceedings: Notice of Service of Respondent's Second Set of Interrogatories to Petitioner filed.
PDF:
Date: 01/15/2013
Proceedings: Respondent Peng's Notice of Related Cases filed.
PDF:
Date: 01/08/2013
Proceedings: Respondent Peng Response to Petitioner's Request for Admissions filed.
PDF:
Date: 01/07/2013
Proceedings: Respondent Shiying Peng, L.M.T.'s Reponse to Petitioner's Request for Production filed.
PDF:
Date: 01/04/2013
Proceedings: Order Granting Continuance and Re-scheduling Hearing by Video Teleconference (hearing set for March 19, 2013; 9:00 a.m.; Lauderdale Lakes, FL).
PDF:
Date: 12/20/2012
Proceedings: Joint Moton for Continuance of Formal Hearing filed.
PDF:
Date: 12/17/2012
Proceedings: Corrected Notice of Taking Telephonic Deposition Duces Tecum (of M. Wade) filed.
PDF:
Date: 12/17/2012
Proceedings: Notice of Taking Telephonic Deposition Duces Tecum (of M. Wade) filed.
PDF:
Date: 12/10/2012
Proceedings: Notice of Serving Petitioner's First Request for Production, First Request for Interrogatories and First Request for Admissions to Respondent filed.
PDF:
Date: 11/29/2012
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 11/29/2012
Proceedings: Notice of Hearing by Video Teleconference (hearing set for January 14, 2013; 9:00 a.m.; Lauderdale Lakes and Tallahassee, FL).
PDF:
Date: 11/21/2012
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 11/21/2012
Proceedings: Respondent Shiying Peng, L.M.T.'s Notice of Filing filed.
PDF:
Date: 11/21/2012
Proceedings: Notice of Appearance (D. Murray) filed.
PDF:
Date: 11/15/2012
Proceedings: Initial Order.
PDF:
Date: 11/14/2012
Proceedings: Notice of Appearance (filed by J. Friedberg).
PDF:
Date: 11/14/2012
Proceedings: Agency referral filed.
PDF:
Date: 11/14/2012
Proceedings: Election of Rights filed.
PDF:
Date: 11/14/2012
Proceedings: Administrative Complaint filed.

Case Information

Judge:
JOHN G. VAN LANINGHAM
Date Filed:
11/14/2012
Date Assignment:
11/15/2012
Last Docket Entry:
09/23/2013
Location:
Lauderdale Lakes, Florida
District:
Southern
Agency:
ADOPTED IN TOTO
Suffix:
PL
 

Counsels

Related Florida Statute(s) (13):