13-004644
Gerald Kreucher vs.
Department Of Management Services, Division Of State Group Insurance
Status: Closed
Recommended Order on Thursday, March 13, 2014.
Recommended Order on Thursday, March 13, 2014.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8GERALD KREUCHER ,
10Petitioner ,
11vs. Case No. 13 - 4644
17DEPARTMENT OF MANAGEMENT
20SERVICES, DIVISION OF STATE
24GROUP INSURANCE ,
26Respondent .
28/
29RECOMMENDED O RDER
32On February 6, 2014, Administrative Law Judge Lisa Shearer
41Nelson of the Division of Administrative Hearings conducted a
50hearing pursuant to section 120.57(1), Florida Statutes (2013),
58in Tallahassee, Florida.
61APPEARANCES
62For Petitioner: Gerald Kreu cher, pro se
691905 South Magnolia Drive
73Tallahassee, Florida 32301
76For Respondent: Veronica Donnelly, Esquire
81Department of Management Services
854050 Esplanade Way, Suite 60
90Tallahassee, Florida 32308
93STATEMENT OF THE ISSUE
97The issue to be determined in this proceeding is whether
107Petitioner is entitled to a refund of premiums paid for life
118insurance coverage during the 2013 plan year.
125PRELIMINARY STATEMENT
127On September 10, 2013, Petitioner, Gerald Kreucher, wrote to
136the People Fi rst Service Center and requested a refund of those
148funds deducted from his pay that reflected an increase in the
159premium for additional life insurance beginning in March 2013.
168His request was denied, and, pursuant to the instructions given,
178Petitioner fil ed a ÐLevel II appealÑ to the Division of State
190Group Insurance (the Division).
194On October 11, 2013, the Div ision denied PetitionerÓs Level -
205II appeal. On November 6, 2013, Petitioner filed a request for
216hearing with respect to the denial and on November 26, 2013, the
228matter was referred to the Division of Administrative Hearings
237for the assignment of an administrative law judge.
245The case was assigned originally to Administrative Law Judge
254Diane Cleavinger, who on December 16, 2013, scheduled t he hearing
265t o commence February 6, 2014, in Tallahassee. Shortly before the
276hearing, the case was transferred to Administrative Law Judge
285Lisa Nelson and the case commenced as scheduled.
293At hearing, Petitioner testified on his own behalf and
302PetitionerÓs Exhibits num bered 1 - 10 were admitted without
312objection. Respondent presented the testimony of Lindsay Lichti
320and RespondentÓs Exhibits numbered 1 - 11 were admitted into
330evidence without objection. The proceedings were recorded but no
339transcript was ordered. Both par ties filed their Proposed
348Recommended Orders on February 17, 2014, which have been
357carefully considered in the preparation of this Recommended
365Order.
366FINDING S OF FACT
3701. Petitioner is a state employee with over 30 years of
381public employment.
3832. Responde nt, Department of Management Services, Division
391of State Group Insurance (Division), is the state agency charged
401with administering the state group insurance program. Pursuant
409to section 110.123(5), Florida Statutes, its duties include
417determining the ben efits to be provided to state employees and
428the contributions to be required for the state group insurance
438program. The Department of Management Services is also
446authorized , pursuant to section 110.161 , to administer a pre - tax
457benefits program that allows employeesÓ contributions to premiums
465be paid on a pre - tax basis, and to provide for the payment of
480such premiums th r ough a pre - tax payroll procedure.
4913. Among the insurance products available to state
499employees are group health insurance, basic group ter m life
509insurance, and optional group term life insurance. At the crux
519of this case is the premium to be paid for group term life
532insurance.
5334. Basic insurance is noncontributory insurance (meaning
540the employer pays the premium) for full - time employees an d is
553contributory insurance (meaning the employee pays the premium)
561for part - time employees. Optional insurance is contributory
570insurance for all employees .
5755. At the time relevant to this proceeding, career service,
585university system support staff, seni or management, and select
594exempt service employees, as well as active state senators and
604representatives, were entitled to a basic group term life
613insurance benefit of $25,000. For retired vested legislators,
622the basic group term life benefit was $150,000 , and for retirees
634who were not vested legislators, the benefit was either $2,500 or
646$10,000.
6486. Optional group term life insurance was also available to
658active employees enrolled in basic term life. This insurance
667coverage was available for purchase up to seven times an
677employeeÓs annual earnings, to a maximum of $1,000,000. Both
688basi c and optional life insurance are provided through Minnesota
698Life.
6997. The opportunity to enroll in or make changes to
709insurance coverage occurs during open enrollment each year.
7178. During open enrollment in 2012, Petition er made
726selections for the 2013 plan year, which corresponds with the
736calendar year. Among his selections, Petitioner opted to
744continue his optional life insurance coverage at four times his
754annual sala ry.
7579. To make his selection, Petitioner used the People First
767System. The Minnesota Life screen shot for determining the
776premium for coverage contains the following information:
783Determining the cost
786To determine the new monthly cost of changing your
795Opt ional Life coverage, please follow the example
803below:
804How is your monthly premium calculated?
8101. Your annual earnings =
815Basic amount
8172. Cho o se the salary multiple of one =
827to seven times your annual Optional multiple
834earnings
8353. Multiply your basic amount by your =
843o ptional multiple and round to the Coverage amount
852n ext higher thousand
8564. Divide your coverage amount by =
8631 ,000 $1,000 increments
868Of coverage
8705. From the table on the right, find =
879t he rate that corresponds with Rate from table
888y our age
891X
892Answer from #4
895=
896Your monthly
898Insurance premium
90010. The table referenced above provi des the premium rates
910based on age bands, such as under age 30, 30 - 34, 35 - 39, etc. For
927ages 55 - 59, the rate is $0.335. From 60 - 64, the rate is $0.613.
94311. Below the rate/age table is the statement, Ð [r] at e s
956increase with age and all rates subject to ch ange.Ñ However,
967nothing in the worksheet indicates that the rate changes during a
978plan year if the insured has a birthday that puts the employee in
991a different age band.
99512. Based upon his completion of the worksheet in People
1005First, the monthly premium for the optional life insurance
1014selected by Petitioner was $81.08.
101913. Petitioner received a document entitled ÐState of
1027Florida Confirmation of Benefits for 2013 Plan Year.Ñ The
1036Confirmation of Benefits document confirmed that for the 2013 plan
1046year, PetitionerÓs monthly cost for optional life insurance would
1055be $81.08.
105714. For the first two months of 2013, the expected amount of
1069$81.08 was deducted from PetitionerÓs salary. However, beginning
1077in March 2013, for the coverage beginning in April 2013, the
1088premium increased from $81.08 to $148.36, a difference of $67.28
1098per month. 1 /
110215. Petitioner did not receive any specific notice regarding
1111the change in policy premiums. He did not notice the difference
1122in his net pay immediately because his salary is subject to
1133additives, and it was not unusual for the net pay to vary from
1146month to month. Employees do not automatically receive a copy of
1157their pay stubs. They must affirmatively retrieve them
1165electronically from a Department of Financial Services w ebsite.
117416. Petitioner first called the People First information
1182line on August 27, 2013, to inquire regarding the increase in
1193premiums. He followed up with a letter dated September 10, 2013,
1204asking for a refund of the amount deducted from his salary in
1216excess of $81.08 a month.
122117. On September 12, 2013, the People First Service Center
1231responded to his request by stating that the increase was a
1242ÐSignificant Cost Increase Qualifying Status Change (QSC) event,Ñ
1251and that inasmuch as Petitioner did not request a decrease in
1262coverage level within 60 days of the QSC event, any change to his
1275benefits would have to wait until open enrollment. The letter
1285referenced Florida Administrative Code Rule 60P - 2.003, stating,
1294We are charged with the responsibility o f
1302administering the State Group Insurance
1307Program pursuant to these state regulations,
1313as well as the federal regulations.
1319The rules pertaining to changes in health
1326plans are found in Chapter 60P - 2.003 which
1335states:
1336ÐAn employee may elect, change or canc el
1344coverage within thirty - one (31) days of a
1353Qualified Status Change (QSC) event if the
1360change is consistent with the event pursuant
1367t o subsection 60P - 2.003(7), F.A.C . or during
1377the open enrollment period.Ñ
138118. While the letter purports to quote the rul e, rule 60P -
13942.003, the language above does not actually appear as quoted in
1405the rule. Rule 60P - 2.003 states in relevant part:
1415(1) An employee enrolled in the Health
1422Program may apply for a change to family
1430coverage or individual coverage within
1435thirty - on e (31) calendar days of a QSC event
1446if the change is consistent with the event
1454or during the open enrollment period.
1460* * *
1463(7) All applications for coverage changes
1469must be approved by the Department, subject
1476to the following:
1479(a) The Department shall approve a coverage
1486change if the completed application is
1492submitted to the employing agency within
1498thirty - one (31) calendar days of and is
1507consistent with the QSC event.
1512(b) Documentation substantiating a QSC
1517event is as follows:
15211. If changing to family coverage, proof of
1529family status change or proof of loss of
1537other group coverage is required.
15422. If changing to individual coverage,
1548proof of family status change or proof of
1556change of employment status is required.
15623. If adding an eligible dependent to
1569family coverage, proof of family status
1575change is required.
15784. If terminating coverage, proof of family
1585status change or proof of employment change
1592is required.
159419. On September 23, 2013, Petitioner sought a Level - II
1605appeal, forwarding all of his corr espondence to the Division. On
1616October 11, 2013, Barbara Crosier, Director of the Division, wrote
1626to Petiti oner and advised that his Level - II appeal was denied.
1639The letter cited rule 60 P - 2, and stated that Petitioner needed to
1653have acted within 31 days o f the QSC event if the change was
1667consistent with the event, or wait until the open enrollment
1677period. The letter provided Petitioner with notice of his right
1687to a hearing pursuant to chapter 120, Florida Statutes, and on
1698November 6, 2013, Petitioner file d a request for hearing that
1709resulted in these proceedings.
171320. Both the correspondence from People First and the letter
1723from Ms. Crosier refer to a q ualifying s tatus c hange. However,
1736the definition of a QSC event in r ule 60P - 1.003(17) does not
1750include a change in age band. The events identified in the rule
1762are Ðthe change in employment status, for subscriber or spouse,
1772family status or significant change in health coverage of the
1782employee or spouse attributable to the spouseÓs employment.Ñ
179021. There is a table available somewhere through People
1799First 2 / entitled Ð State of Florida Qualifying Status Change Event
1811Matrix. Ñ The matrix identifies changes in status, the type of
1822documentation required, and the options available to the employee.
1831There was no evidence presented indicating that the matrix has
1841been adopted by rule and in some instances, the matrix is
1852inconsistent with both section 110.123 and rule 60P - 1.003.
1862Petitioner did not see this matrix when making his insurance
1872selections during open enro llment.
187722. Included in the matrix as a category of QSC events is a
1890category entitled Ð Signific ant Cost Changes . Ñ Under this
1901category, the grid identifies Ð [ p ] remium increase or decrease to
1914subscriber of at least $20 per month as a result of a change in
1928pay plan (e.g., Career Service to SES), FTE (e.g., part - time to
1941full - time), LWOP, FMLA, legislative premium mandates, Optional
1950Life age banding, etc.Ñ
195423. The category Ðsignificant cost changesÑ is not
1962identified as a QSC event in rule 60P - 1.003(17).
19722 4 . Footno te four of the matrix states, Ð[t] he period of
1986time to make allowable changes to benefits, as defined by the IRS.
1998All QSC windows are 60 days unless otherwise specified. Ñ Footnote
2009four is appended to text within the cell for information related
2020to a change in marital status, which states Ð60 - day QSC window 4 .Ñ
2035Petitioner credibly testified that he was not experiencing any
2044change to marital status, so did not believe that the information
2055identified in footnote four would necessarily relate to his
2064circumstances.
20652 5 . On December 19, 2008, the Division published the State
2077of Florida Salary Reduction Cafeteria Plan with a Premium Payment
2087Feature, a Medical Reimbursement Component, and a Dependent Care
2096Component (Salary Reduction Cafeteria Plan) , whi ch Petitioner
2104submitted without objection as PetitionerÓs Exhibit 10 . This
2113document is available on the DMS website but has not been
2124identified as a rule. However, it is consistent with the
2134requirements of 26 U.S.C. § 125, which authorizes cafeteria plan s,
2145and 26 C.F.R. § 125 - 4, which identifies permitted election changes
2157in cafeteria plans. The Salary Reduction Cafeteria Plan states :
21671.1 Establishment of Plan
2171The Department of Management Services,
2176Division of State Group Insurance
2181established the State of Florida Flexible
2187Benefits Plan effective July 1, 1989. The
2194Department of Management Services, Division
2199of State Group Insurance hereby amends,
2205restates and continues the State of Florida
2212Flexible Benefits Plan, hereafter known as
2218the State of Florida Salary Reduction
2224Cafeteria Plan (Ðthe PlanÑ), effective
2229December 19, 2008.
2232This plan is designed to permit an Eligible
2240Employee to pay on a pre - tax basis for his
2251or her share of premiums under the Health
2259Insurance Plan, the Life Insurance Plan and
2266the Sup plemental Insurance Plan, and to
2273contribute to an account for pre - tax
2281reimbursement of certain medical care
2286expenses and dependent care expenses.
22911.2 Legal Status
2294This Plan is intended to qualify as a
2302Ðcafeteria planÑ under Section 125 of the
2309Internal Re venue Code 1986, as amended (Ðthe
2317CodeÑ), and regulations issued there under.
2323The Medical Reimbursement Component of this
2329Plan is also intended to qualify as a Ðself -
2339insured medical reimbursement planÑ under
2344Code 105(h), and the Medical Care Expenses
2351reim bursed under that component are intended
2358to be eligible for exclusion from
2364participating EmployeesÓ gross income under
2369Code 105(b).
2371The Dependent Care Component of the Plan is
2379intended to meet the requirements of Code
2386129.
2387The Life Insurance Plan is inte nded to meet
2396the requirements of Code 79.
240126. The Salary Reduction Cafeteria Plan contained
2408definitions for a change in status. Those definitions are
2417consistent with the definitions in rule 60P - 1.003(17), although
2427more detailed in terms of description. The definition does not
2437include a change in cost due to age banding.
244627. Section 4.3 of the Salary Reduction Cafeteria Plan
2455provides:
2456Each eligible EmployeeÓs Salary Reduction
2461Agreement shall remain in effect for the
2468entire Plan Year to which it applie s, shall
2477be irrevocable (except as provided in
2483Sections 5.6, 6.4, and 7.4) and shall set
2491forth the amount of the ParticipantÓs
2497Compensation to be used to purchase or
2504provide benefits and the benefits to be
2511purchased or provided.
251428. Sections 6.4 and 7. 4 deal with a participantÓs election
2525to participate in the medical reimbursement component and the
2534dependent care components of the plan and have no bearing on this
2546proceeding.
254729 . Section 5.6 deals with the irrevocability of the
2557election under the premi um component of the plan. The section
2568states in pertinent part:
2572In other words, unless one of the exceptions
2580applies, the Participant may not change any
2587elections for the duration of the Plan Year
2595regarding:
2596¤ Participation in this Plan;
2601¤ Salary Reduct ion Amounts; or
2607¤ Election of particular component plan
2613benefits.
2614The exceptions to the irrevocability
2619requirement, which would permit a
2624Participant to make a mid - year election
2632change in benefits and/or Salary Reduction
2638amounts for this Premium Payment Co mponent,
2645are as follows:
2648(a) Change in Status: A Participant may
2655change or terminate his actual or deemed
2662election under the Plan upon the occurrence
2669of a change in status, but only if such
2678change or termination is made on account of,
2686and is consistent with, the change in
2693status. The Administrator (in its sole
2699discretion) shall determine whether a
2704requested change is on account of, and is
2712consistent with, a change in status.
2718(b) Special HIPAA Enrollment rights. . . .
2726(c) Certain judgments, decrees a nd orders.
2733. . .
2736(d) Medicare and Medicaid. . . .
2743(e) Significant Change in Cost or Coverage.
2750A Participant may revoke a prior election
2757with respect to pre - tax contributions and,
2765in lieu thereof, may receive, on a
2772prospective basis, coverage under anot her
2778plan with similar coverage if any
2784independent, third - party provider of medical
2791benefits previously elected by the
2796Participant either significantly increases
2800the premium for such coverage, or
2806significantly curtails the coverage
2810available under such plan s, during the plan
2818year coverage period. (Note: if any mid -
2826year premium increase by the third - party
2834provider is insignificant, the ParticipantÓs
2839Salary Reduction election will be
2844automatically adjusted by the Administrator
2849or its agent.
2852(f) Significant Change in Coverage
2857Attributable to SpouseÓs Employment. . . .
2864(emphasis added).
286630 . None of the exceptions to irrevocability identified
2875above apply in this instance.
288031 . Section 5.2 of the Agreement addresses the ParticipantÓs
2890contributions and is th e provision upon which Petitioner relies.
2900It states in pertinent part:
2905If an employee elects to participate in the
2913Premium Payment Component the ParticipantÓs
2918share (as determined by the employer) of the
2926premium for the plan benefits elected by the
2934Partic ipant will be financed by salary
2941reductions. The salary reduction for each
2947pay period is an amount equal to the annual
2956premium divided by the number of pay periods
2964in the plan year, or an amount otherwise
2972agreed upon . . . . (emphasis added).
298032 . Petiti oner did not experience a QSC event.
299033. The Confirmation of Benefits received by Petitioner
2998identifies the amount of premium Petitioner has agreed to pay and
3009the benefit he was to receive for that premium.
301834. He elected optional life insurance covera ge in
3027accordance with the information provided to him on the People
3037First screen. The statement Ðrates increase wit h ageÑ can be
3048construed, as Petitioner did , to explain the differences in rates
3058reflected in the table described in paragraph 10.
306635. Noth ing placed Petitioner on notice that upon achieving
3076his 60th birthday, his premium would automatically increase to the
3086next premium category. Such an interpretation is inconsistent
3094with the method of premium calculation described in paragraph 5.2
3104of the S alary Reduction Cafeteria Plan.
3111CONCLUSIONS OF LAW
311436 . The Division of Administrative Hearings has
3122jurisdiction over the parties and the subject matter of this
3132proceeding pursuant to sections 120.659 and 120.57(1), Florida
3140Statutes (2013).
314237 . Petitioner is substantially affected by the increase in
3152premium deducted from his salary. Accordingly, Petitioner has
3160standing to challenge the deduction of the additional premium.
316938. Petitioner is seeking a refund of the additional
3178premium. Because he is seekin g affirmative relief, Petitioner
3187has the burden of demonstrating his entitlement to a refund by a
3199preponderance of the evidence. DepÓt of Transp. v . J.W.C. Co. ,
3210396 So. 2d 778 (Fla. 1st DCA 1981); Balino v. DepÓt of HRS ,
3223348 So. 2d 349 (Fla. 1st DCA 1977) ; § 120.57(1)(j), Fla. Stat.
323539. Section 110.123(4) (g), Florida Statutes, provides that
3243Ð[n]o administrative or civil proceeding shall be commenced to
3252collect an underpayment or refund an overpayment of premiums
3261collected pursuant to this subsection unles s such claim is filed
3272with the department within 2 years after the alleged underpayment
3282or overpayment was made.Ñ The subsection specifies that Ð[f]or
3291purposes of this paragraph, a payroll deduction, salary
3299deduction, or contribution by an agency is deeme d to be made on
3312the date the salary warrant is issued.Ñ The first increase in
3323premium deducted from Petiti onerÓs salary occurred in March 2013,
3333and his request for refund occurred in September 2013.
3342PetitionerÓs request for a refund is thus timely pursua nt to
3353section 110.123.
335540. Petitioner contends that he is entitled to a refund
3365because the agreement he made was to receive term life insurance
3376at four times his salary for a premium of $81.08 a month for the
3390plan year. The increase in premium, he assert s, was not
3401contemplated in the agreement that he entered or by the
3411Confirmation of Benefits that he received.
341741. Respondent counters that his change in age is a
3427qualifying status change event, contemplated by documents
3434available in People First, and that his request to change
3444benefits was beyond the time period allowed for adjustments as a
3455result of QSC events. Respondent also asserts that Petitioner
3464consented to the increase pursuant to Florida Administrative Code
3473Rule 60 P - 2.002(3).
347842. RespondentÓs cl aim that attainment of the age of 60 is
3490a QSC event relies on the matrix contained in RespondentÓs
3500Exhibit 4. However, no evidence was presented to demonstrate
3509that this matrix has been adopted through the rulemaking process.
3519Further, the definition of a QSC event contained in rule 60P -
35311.003(17) does not include age banding. Rule 60P - 1.003(17)
3541states:
3542ÐQualifying status change (QSC) eventÑ or
3548ÐQSC eventÑ means the change in employment
3555status, for subscriber or spouse, family
3561status or significant change in health
3567insurance coverage of the employee or spouse
3574attributable to the spouseÓs employment.
3579The same definition is contained in rule 60P - 6.006(13). Neither
3590rule refers to a change in age as a QSC event. Accordingly,
3602attaining the age of 60 is not a QSC event.
361243. The Division also relies on rules 60P - 2.002(3) and 60P -
36256.0068(1). Rule 60P - 2.002(3) provides:
3631(3) The employee acknowledges that
3636eligibility and enrollment are governed by
3642Section 110.123, Florida Statutes;
3646authorizes the State to reduce salary as
3653often and in amount necessary to continue
3660coverage; authorizes the State to deduct
3666from salary any underpayment of employee
3672contribution or overpayment of claims;
3677acknowledges that premiums may change from
3683time to time; . . . .
3690Similarly, rule 60P - 6.60068 states in pertinent part:
3699(1) A participantÓs salary reduction amount
3705shall be increased or decreased
3710automatically to correspond to any changes
3716in employee contributions where, during the
3722Plan Year, there has been a change in the
3731cost of the premium under the State Health
3739Insurance Program.
374144. Rule 60P - 6.0068 specifies that the automatic change
3751salary reduction is tied to mid - year changes to the premium of the
3765State Health Insurance Program. The premium at issue here is not
3776for health in surance, but life insurance. Regardless, the
3785acknowledgement identified in the rule that insurance premiums may
3794change from time to time does not necessarily mean that an
3805employee waives the right to contest the basis of the change.
381645. In support of his argument that he bargained for the
3827premium contained in his Confirmation of Benefits, Petitioner
3835points to the Salary Reduction Cafeteria Plan (PetitionerÓs
3843Exhibit 10) , which states that the premium amount is determined by
3854dividing the annual premium by the number of pay periods in the
3866plan year. Respondent did not object to the introduction of
3876PetitionerÓs Exhibit 10.
387946. The Salary Reduction Cafeteria Plan, like the matrix in
3889PetitionerÓs Exhibit 4 , does not appear to have been adopted by
3900rule. Us ually, an agency may not base agency action that
3911determines the substantial interests of a party on an unadopted
3921rule. § 120.57(1)(e), Fla. Stat. However, section 110.123(5)
3929requires the Department to determine the benefits to be provided
3939and the contrib utions to be required for the state group insurance
3951program. The Salary Reduction Cafeteria Plan appears to serve
3960this function. Section 110.123(5)(a) expressly exempts these
3967determinations from the definition of a rule under section 120.52.
3977If the Sala ry Reduction Plan is not what is contemplated by
3989section 110.123(5), then the Department is remiss in not adopting
3999what was intended as a rule pursuant to section 120.54. Given the
4011length of time that it has remained in place without rule
4022adoption, it is presumed that it constitutes the determination and
4032plan contemplated by section 110.123(5)(a) and (b).
403947. The Salary Reduction Cafeteria Plan supports
4046PetitionerÓs position. The Confirmation of Benefits he received
4054indicates that it was for the 2013 pla n year, as opposed to some
4068portion of that year. The Salary Reduction Cafeteria Plan
4077indicates that the payment is determined by a division of the
4088annual premium. Absent some express notification that
4095PetitionerÓs 60th birthday would trigger a different premium, he
4104was entitled to rely on the representation that for the plan year,
4116his premium would be $81.08 per month.
412348. Respondent points to the statement that Ðrates increase
4132with ageÑ on the premium worksheet as alerting Petitioner that his
4143rate would change during the course of the year. However, the
4154statement can also be interpreted as simply explaining the reason
4164for the different age bands. It does not place an employee on
4176notice that upon reaching the birthday at the top of a band, the
4189rate chan ges during the course of the year.
419849. There are other reasons why this statement would not
4208notify an employee of an automatic change in premium. First, it
4219is inconsistent with the treatment identified in the DivisionÓs
4228rules with respect to other age - re lated issues. For example, rule
424160P - 1.003(7) defines eligible children for the purposes of plan
4252benefits. Children are eligible for coverage as defined in the
4262rule as follows:
4265(a) From their date of birth to the end of
4275the month in which their nineteent h (19th)
4283birthday occurs;
4285(b) From their nineteenth (19th) birthday
4291to the end of the calendar year in which
4300their twenty - fifth (25th) birthday occurs,
4307if they are dependent upon the subscriber
4314for support and are either living with the
4322subsc riber or enro lled in any school . . . .
433450. This rule specifically indicates when the coverage
4342eligibility stops at the end of the month during the plan year and
4355when it extends through the plan year. The Division is clearly
4366capable of identifying when coverage iss ues and premiums change
4376during a plan year. Given that the Confirmation of Benefits gave
4387a single amount for a monthly premium for the year in its
4399entirety, it was logical and reasonable for Petitioner to believe
4409that the listed amount was the amount cont emplated for the entire
4421year.
442251. Second, the DivisionÓs contract with Minnesota Life
4430requires the contractor to Ðcomply with all laws, rules, codes,
4440ordinances, and licensing requirements that are applicable to the
4449conduct of its business.Ñ (Respondent Ós Exhibit 10, Section 10.5)
4459This necessarily requires compliance with those regulations
4466related to the offering of life insurance.
447352. Chapter 626, Florida Statutes, and Florida
4480Administrative Code Chapter 69O - 150 regulate the activities of
4490insurers an d their agents. The rules in chapter 69O - 150 were
4503officially recognized by Order dated January 22, 2014.
45115 3 . Florida Administrative Code Rule 69O - 150.107(1)(b)
4521specifies that Ð[i]nvitations to contract must clearly reflect the
4530insurer, the agent, the policy form number(s), the type plan,
4540premium payable, payment period, and if applic able, changes in
4550face amounts and premiums.Ñ Similarly, rule 69O - 150.108 requires
4560that Ð[a]n advertisement which is an invitation to contract shall
4570disclose the provisions relating to renewability, cance l l ability,
4580and termination and any modification of benefits, losses covered
4589or premiums because of age or for other reasons, in a manner which
4602shall not minimize or render obscure the qualifying conditions.Ñ
46115 4 . Simply put, these provisions make it clear that notice
4623must be clearly stated to a purchaser when and if there will be
4636changes to the premium. When the change, such as one tied to age
4649banding, is clearly contemplated by the insurer, the notice must
4659be plainly stated . The general statement Ðrates increase with age
4670and are subject to changeÑ does not accomplish this objective and ,
4681without more, is misleading . Moreover, when asked at hearing
4691whether there was any statement available at open enrollment that
4701notified an employee that the rate would automatically change when
4711the employee reached his birthday, the DivisionÓs representative
4719could not identify any such statement.
47255 5 . Under these circumstances, Petitioner has demonstrated
4734by a preponderance of the evidence that he contracted for optional
4745life insurance at a rate of $81.08 per month for the plan year
47582013, and increased d eductions based upon his age were not
4769appropriate, absent express notification in accordance with rules
477769O - 150.107 and 69O - 150.108.
4784RECOMME NDATION
4786Based on the foregoing Findings of Fact and Conclusions of
4796Law, it is RECOMMENDED that the Division enter a Final Order
4807authorizing the refund of excess premiums in the amount of
4817$605.52.
4818DONE AND ENTERED this 13th day of March , 2014 , in
4828Tallahasse e, Leon County, Florida.
4833S
4834LISA SHEARER NELSON
4837Administrative Law Judge
4840Division of Administrative Hearings
4844The DeSoto Building
48471230 Apalachee Parkway
4850Tallahassee, Florida 32399 - 3060
4855(850) 488 - 9675
4859Fax Filing (850) 921 - 6 847
4866www.doah.state.fl.us
4867Filed with the Clerk of the
4873Division of Administrative Hearings
4877this 13th day of March , 2014 .
4884ENDNOTE S
48861 / The premium for PetitionerÓs optional life insurance also
4896increased in November 2013, from $148.36 to $149.59. Decemb erÓs
4906premium was $150.82. Both increases were as a result of salary
4917increases (and a correspondent increase in the coverage amount).
4926Petitioner does not contest these small increases.
49332/ How one would access this table was not explained at hearing.
4945COPIES FURNISHED:
4947Veronica E. Donnelly, Esquire
4951Department of Management Services
49554050 Esplanade Way , Suite 160
4960Tallahassee, Florida 32308
4963Gerald Kreucher
49651905 South Magnolia Drive
4969Tallahassee, Florida 32301 - 5758
4974Josefina M. Tamayo, General Counsel
4979Of fice of the General Counsel
4985Department of Management Services
49894050 Esplanade Way, Suite 160
4994Tallahassee, Florida 32399 - 0950
4999NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
5005All parties have the right to submit written exceptions within
501515 days from the date of thi s Recommended Order. Any exceptions
5027to this Recommended Order should be filed with the agency that
5038will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 03/13/2014
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 02/06/2014
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 02/03/2014
- Proceedings: Order Denying Motion to Reconsider Decision Denying Official Recognition.
- PDF:
- Date: 01/31/2014
- Proceedings: Respondent's Amended (Proposed) Exhibit List as to Exhibit #4 filed.
- Date: 01/31/2014
- Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
- PDF:
- Date: 01/27/2014
- Proceedings: Motion to Reconsider Decision Denying Official Recognition filed.
- PDF:
- Date: 01/22/2014
- Proceedings: Order Granting Respondent`s Motion for Official Recognition of Laws and Rules.
- PDF:
- Date: 01/22/2014
- Proceedings: Order Granting Motion for Official Recognition of Laws, Rules, and Enactments.
- PDF:
- Date: 01/17/2014
- Proceedings: Motion for Official Recognition of Laws, Rules, and Enactments filed.
- PDF:
- Date: 01/06/2014
- Proceedings: Respondent's Motion for Official Recognition of Laws and Rules filed.
Case Information
- Judge:
- LISA SHEARER NELSON
- Date Filed:
- 11/26/2013
- Date Assignment:
- 02/03/2014
- Last Docket Entry:
- 03/03/2015
- Location:
- Tallahassee, Florida
- District:
- Northern
- Agency:
- ADOPTED IN TOTO
Counsels
-
Veronica E. Donnelly, Esquire
Address of Record -
Gerald Kreucher
Address of Record -
Veronica E Donnelly, Esquire
Address of Record