13-004644 Gerald Kreucher vs. Department Of Management Services, Division Of State Group Insurance
 Status: Closed
Recommended Order on Thursday, March 13, 2014.


View Dockets  
Summary: Petitioner entitled to a refund of excess premium where age banding not identified as a qualifying status change and confirmation of benefits showed one premium for benefit year.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8GERALD KREUCHER ,

10Petitioner ,

11vs. Case No. 13 - 4644

17DEPARTMENT OF MANAGEMENT

20SERVICES, DIVISION OF STATE

24GROUP INSURANCE ,

26Respondent .

28/

29RECOMMENDED O RDER

32On February 6, 2014, Administrative Law Judge Lisa Shearer

41Nelson of the Division of Administrative Hearings conducted a

50hearing pursuant to section 120.57(1), Florida Statutes (2013),

58in Tallahassee, Florida.

61APPEARANCES

62For Petitioner: Gerald Kreu cher, pro se

691905 South Magnolia Drive

73Tallahassee, Florida 32301

76For Respondent: Veronica Donnelly, Esquire

81Department of Management Services

854050 Esplanade Way, Suite 60

90Tallahassee, Florida 32308

93STATEMENT OF THE ISSUE

97The issue to be determined in this proceeding is whether

107Petitioner is entitled to a refund of premiums paid for life

118insurance coverage during the 2013 plan year.

125PRELIMINARY STATEMENT

127On September 10, 2013, Petitioner, Gerald Kreucher, wrote to

136the People Fi rst Service Center and requested a refund of those

148funds deducted from his pay that reflected an increase in the

159premium for additional life insurance beginning in March 2013.

168His request was denied, and, pursuant to the instructions given,

178Petitioner fil ed a ÐLevel II appealÑ to the Division of State

190Group Insurance (the Division).

194On October 11, 2013, the Div ision denied PetitionerÓs Level -

205II appeal. On November 6, 2013, Petitioner filed a request for

216hearing with respect to the denial and on November 26, 2013, the

228matter was referred to the Division of Administrative Hearings

237for the assignment of an administrative law judge.

245The case was assigned originally to Administrative Law Judge

254Diane Cleavinger, who on December 16, 2013, scheduled t he hearing

265t o commence February 6, 2014, in Tallahassee. Shortly before the

276hearing, the case was transferred to Administrative Law Judge

285Lisa Nelson and the case commenced as scheduled.

293At hearing, Petitioner testified on his own behalf and

302PetitionerÓs Exhibits num bered 1 - 10 were admitted without

312objection. Respondent presented the testimony of Lindsay Lichti

320and RespondentÓs Exhibits numbered 1 - 11 were admitted into

330evidence without objection. The proceedings were recorded but no

339transcript was ordered. Both par ties filed their Proposed

348Recommended Orders on February 17, 2014, which have been

357carefully considered in the preparation of this Recommended

365Order.

366FINDING S OF FACT

3701. Petitioner is a state employee with over 30 years of

381public employment.

3832. Responde nt, Department of Management Services, Division

391of State Group Insurance (Division), is the state agency charged

401with administering the state group insurance program. Pursuant

409to section 110.123(5), Florida Statutes, its duties include

417determining the ben efits to be provided to state employees and

428the contributions to be required for the state group insurance

438program. The Department of Management Services is also

446authorized , pursuant to section 110.161 , to administer a pre - tax

457benefits program that allows employeesÓ contributions to premiums

465be paid on a pre - tax basis, and to provide for the payment of

480such premiums th r ough a pre - tax payroll procedure.

4913. Among the insurance products available to state

499employees are group health insurance, basic group ter m life

509insurance, and optional group term life insurance. At the crux

519of this case is the premium to be paid for group term life

532insurance.

5334. Basic insurance is noncontributory insurance (meaning

540the employer pays the premium) for full - time employees an d is

553contributory insurance (meaning the employee pays the premium)

561for part - time employees. Optional insurance is contributory

570insurance for all employees .

5755. At the time relevant to this proceeding, career service,

585university system support staff, seni or management, and select

594exempt service employees, as well as active state senators and

604representatives, were entitled to a basic group term life

613insurance benefit of $25,000. For retired vested legislators,

622the basic group term life benefit was $150,000 , and for retirees

634who were not vested legislators, the benefit was either $2,500 or

646$10,000.

6486. Optional group term life insurance was also available to

658active employees enrolled in basic term life. This insurance

667coverage was available for purchase up to seven times an

677employeeÓs annual earnings, to a maximum of $1,000,000. Both

688basi c and optional life insurance are provided through Minnesota

698Life.

6997. The opportunity to enroll in or make changes to

709insurance coverage occurs during open enrollment each year.

7178. During open enrollment in 2012, Petition er made

726selections for the 2013 plan year, which corresponds with the

736calendar year. Among his selections, Petitioner opted to

744continue his optional life insurance coverage at four times his

754annual sala ry.

7579. To make his selection, Petitioner used the People First

767System. The Minnesota Life screen shot for determining the

776premium for coverage contains the following information:

783Determining the cost

786To determine the new monthly cost of changing your

795Opt ional Life coverage, please follow the example

803below:

804How is your monthly premium calculated?

8101. Your annual earnings =

815Basic amount

8172. Cho o se the salary multiple of one =

827to seven times your annual Optional multiple

834earnings

8353. Multiply your basic amount by your =

843o ptional multiple and round to the Coverage amount

852n ext higher thousand

8564. Divide your coverage amount by =

8631 ,000 $1,000 increments

868Of coverage

8705. From the table on the right, find =

879t he rate that corresponds with Rate from table

888y our age

891X

892Answer from #4

895=

896Your monthly

898Insurance premium

90010. The table referenced above provi des the premium rates

910based on age bands, such as under age 30, 30 - 34, 35 - 39, etc. For

927ages 55 - 59, the rate is $0.335. From 60 - 64, the rate is $0.613.

94311. Below the rate/age table is the statement, Ð [r] at e s

956increase with age and all rates subject to ch ange.Ñ However,

967nothing in the worksheet indicates that the rate changes during a

978plan year if the insured has a birthday that puts the employee in

991a different age band.

99512. Based upon his completion of the worksheet in People

1005First, the monthly premium for the optional life insurance

1014selected by Petitioner was $81.08.

101913. Petitioner received a document entitled ÐState of

1027Florida Confirmation of Benefits for 2013 Plan Year.Ñ The

1036Confirmation of Benefits document confirmed that for the 2013 plan

1046year, PetitionerÓs monthly cost for optional life insurance would

1055be $81.08.

105714. For the first two months of 2013, the expected amount of

1069$81.08 was deducted from PetitionerÓs salary. However, beginning

1077in March 2013, for the coverage beginning in April 2013, the

1088premium increased from $81.08 to $148.36, a difference of $67.28

1098per month. 1 /

110215. Petitioner did not receive any specific notice regarding

1111the change in policy premiums. He did not notice the difference

1122in his net pay immediately because his salary is subject to

1133additives, and it was not unusual for the net pay to vary from

1146month to month. Employees do not automatically receive a copy of

1157their pay stubs. They must affirmatively retrieve them

1165electronically from a Department of Financial Services w ebsite.

117416. Petitioner first called the People First information

1182line on August 27, 2013, to inquire regarding the increase in

1193premiums. He followed up with a letter dated September 10, 2013,

1204asking for a refund of the amount deducted from his salary in

1216excess of $81.08 a month.

122117. On September 12, 2013, the People First Service Center

1231responded to his request by stating that the increase was a

1242ÐSignificant Cost Increase Qualifying Status Change (QSC) event,Ñ

1251and that inasmuch as Petitioner did not request a decrease in

1262coverage level within 60 days of the QSC event, any change to his

1275benefits would have to wait until open enrollment. The letter

1285referenced Florida Administrative Code Rule 60P - 2.003, stating,

1294We are charged with the responsibility o f

1302administering the State Group Insurance

1307Program pursuant to these state regulations,

1313as well as the federal regulations.

1319The rules pertaining to changes in health

1326plans are found in Chapter 60P - 2.003 which

1335states:

1336ÐAn employee may elect, change or canc el

1344coverage within thirty - one (31) days of a

1353Qualified Status Change (QSC) event if the

1360change is consistent with the event pursuant

1367t o subsection 60P - 2.003(7), F.A.C . or during

1377the open enrollment period.Ñ

138118. While the letter purports to quote the rul e, rule 60P -

13942.003, the language above does not actually appear as quoted in

1405the rule. Rule 60P - 2.003 states in relevant part:

1415(1) An employee enrolled in the Health

1422Program may apply for a change to family

1430coverage or individual coverage within

1435thirty - on e (31) calendar days of a QSC event

1446if the change is consistent with the event

1454or during the open enrollment period.

1460* * *

1463(7) All applications for coverage changes

1469must be approved by the Department, subject

1476to the following:

1479(a) The Department shall approve a coverage

1486change if the completed application is

1492submitted to the employing agency within

1498thirty - one (31) calendar days of and is

1507consistent with the QSC event.

1512(b) Documentation substantiating a QSC

1517event is as follows:

15211. If changing to family coverage, proof of

1529family status change or proof of loss of

1537other group coverage is required.

15422. If changing to individual coverage,

1548proof of family status change or proof of

1556change of employment status is required.

15623. If adding an eligible dependent to

1569family coverage, proof of family status

1575change is required.

15784. If terminating coverage, proof of family

1585status change or proof of employment change

1592is required.

159419. On September 23, 2013, Petitioner sought a Level - II

1605appeal, forwarding all of his corr espondence to the Division. On

1616October 11, 2013, Barbara Crosier, Director of the Division, wrote

1626to Petiti oner and advised that his Level - II appeal was denied.

1639The letter cited rule 60 P - 2, and stated that Petitioner needed to

1653have acted within 31 days o f the QSC event if the change was

1667consistent with the event, or wait until the open enrollment

1677period. The letter provided Petitioner with notice of his right

1687to a hearing pursuant to chapter 120, Florida Statutes, and on

1698November 6, 2013, Petitioner file d a request for hearing that

1709resulted in these proceedings.

171320. Both the correspondence from People First and the letter

1723from Ms. Crosier refer to a q ualifying s tatus c hange. However,

1736the definition of a QSC event in r ule 60P - 1.003(17) does not

1750include a change in age band. The events identified in the rule

1762are Ðthe change in employment status, for subscriber or spouse,

1772family status or significant change in health coverage of the

1782employee or spouse attributable to the spouseÓs employment.Ñ

179021. There is a table available somewhere through People

1799First 2 / entitled Ð State of Florida Qualifying Status Change Event

1811Matrix. Ñ The matrix identifies changes in status, the type of

1822documentation required, and the options available to the employee.

1831There was no evidence presented indicating that the matrix has

1841been adopted by rule and in some instances, the matrix is

1852inconsistent with both section 110.123 and rule 60P - 1.003.

1862Petitioner did not see this matrix when making his insurance

1872selections during open enro llment.

187722. Included in the matrix as a category of QSC events is a

1890category entitled Ð Signific ant Cost Changes . Ñ Under this

1901category, the grid identifies Ð [ p ] remium increase or decrease to

1914subscriber of at least $20 per month as a result of a change in

1928pay plan (e.g., Career Service to SES), FTE (e.g., part - time to

1941full - time), LWOP, FMLA, legislative premium mandates, Optional

1950Life age banding, etc.Ñ

195423. The category Ðsignificant cost changesÑ is not

1962identified as a QSC event in rule 60P - 1.003(17).

19722 4 . Footno te four of the matrix states, Ð[t] he period of

1986time to make allowable changes to benefits, as defined by the IRS.

1998All QSC windows are 60 days unless otherwise specified. Ñ Footnote

2009four is appended to text within the cell for information related

2020to a change in marital status, which states Ð60 - day QSC window 4 .Ñ

2035Petitioner credibly testified that he was not experiencing any

2044change to marital status, so did not believe that the information

2055identified in footnote four would necessarily relate to his

2064circumstances.

20652 5 . On December 19, 2008, the Division published the State

2077of Florida Salary Reduction Cafeteria Plan with a Premium Payment

2087Feature, a Medical Reimbursement Component, and a Dependent Care

2096Component (Salary Reduction Cafeteria Plan) , whi ch Petitioner

2104submitted without objection as PetitionerÓs Exhibit 10 . This

2113document is available on the DMS website but has not been

2124identified as a rule. However, it is consistent with the

2134requirements of 26 U.S.C. § 125, which authorizes cafeteria plan s,

2145and 26 C.F.R. § 125 - 4, which identifies permitted election changes

2157in cafeteria plans. The Salary Reduction Cafeteria Plan states :

21671.1 Establishment of Plan

2171The Department of Management Services,

2176Division of State Group Insurance

2181established the State of Florida Flexible

2187Benefits Plan effective July 1, 1989. The

2194Department of Management Services, Division

2199of State Group Insurance hereby amends,

2205restates and continues the State of Florida

2212Flexible Benefits Plan, hereafter known as

2218the State of Florida Salary Reduction

2224Cafeteria Plan (Ðthe PlanÑ), effective

2229December 19, 2008.

2232This plan is designed to permit an Eligible

2240Employee to pay on a pre - tax basis for his

2251or her share of premiums under the Health

2259Insurance Plan, the Life Insurance Plan and

2266the Sup plemental Insurance Plan, and to

2273contribute to an account for pre - tax

2281reimbursement of certain medical care

2286expenses and dependent care expenses.

22911.2 Legal Status

2294This Plan is intended to qualify as a

2302Ðcafeteria planÑ under Section 125 of the

2309Internal Re venue Code 1986, as amended (Ðthe

2317CodeÑ), and regulations issued there under.

2323The Medical Reimbursement Component of this

2329Plan is also intended to qualify as a Ðself -

2339insured medical reimbursement planÑ under

2344Code 105(h), and the Medical Care Expenses

2351reim bursed under that component are intended

2358to be eligible for exclusion from

2364participating EmployeesÓ gross income under

2369Code 105(b).

2371The Dependent Care Component of the Plan is

2379intended to meet the requirements of Code

2386129.

2387The Life Insurance Plan is inte nded to meet

2396the requirements of Code 79.

240126. The Salary Reduction Cafeteria Plan contained

2408definitions for a change in status. Those definitions are

2417consistent with the definitions in rule 60P - 1.003(17), although

2427more detailed in terms of description. The definition does not

2437include a change in cost due to age banding.

244627. Section 4.3 of the Salary Reduction Cafeteria Plan

2455provides:

2456Each eligible EmployeeÓs Salary Reduction

2461Agreement shall remain in effect for the

2468entire Plan Year to which it applie s, shall

2477be irrevocable (except as provided in

2483Sections 5.6, 6.4, and 7.4) and shall set

2491forth the amount of the ParticipantÓs

2497Compensation to be used to purchase or

2504provide benefits and the benefits to be

2511purchased or provided.

251428. Sections 6.4 and 7. 4 deal with a participantÓs election

2525to participate in the medical reimbursement component and the

2534dependent care components of the plan and have no bearing on this

2546proceeding.

254729 . Section 5.6 deals with the irrevocability of the

2557election under the premi um component of the plan. The section

2568states in pertinent part:

2572In other words, unless one of the exceptions

2580applies, the Participant may not change any

2587elections for the duration of the Plan Year

2595regarding:

2596¤ Participation in this Plan;

2601¤ Salary Reduct ion Amounts; or

2607¤ Election of particular component plan

2613benefits.

2614The exceptions to the irrevocability

2619requirement, which would permit a

2624Participant to make a mid - year election

2632change in benefits and/or Salary Reduction

2638amounts for this Premium Payment Co mponent,

2645are as follows:

2648(a) Change in Status: A Participant may

2655change or terminate his actual or deemed

2662election under the Plan upon the occurrence

2669of a change in status, but only if such

2678change or termination is made on account of,

2686and is consistent with, the change in

2693status. The Administrator (in its sole

2699discretion) shall determine whether a

2704requested change is on account of, and is

2712consistent with, a change in status.

2718(b) Special HIPAA Enrollment rights. . . .

2726(c) Certain judgments, decrees a nd orders.

2733. . .

2736(d) Medicare and Medicaid. . . .

2743(e) Significant Change in Cost or Coverage.

2750A Participant may revoke a prior election

2757with respect to pre - tax contributions and,

2765in lieu thereof, may receive, on a

2772prospective basis, coverage under anot her

2778plan with similar coverage if any

2784independent, third - party provider of medical

2791benefits previously elected by the

2796Participant either significantly increases

2800the premium for such coverage, or

2806significantly curtails the coverage

2810available under such plan s, during the plan

2818year coverage period. (Note: if any mid -

2826year premium increase by the third - party

2834provider is insignificant, the ParticipantÓs

2839Salary Reduction election will be

2844automatically adjusted by the Administrator

2849or its agent.

2852(f) Significant Change in Coverage

2857Attributable to SpouseÓs Employment. . . .

2864(emphasis added).

286630 . None of the exceptions to irrevocability identified

2875above apply in this instance.

288031 . Section 5.2 of the Agreement addresses the ParticipantÓs

2890contributions and is th e provision upon which Petitioner relies.

2900It states in pertinent part:

2905If an employee elects to participate in the

2913Premium Payment Component the ParticipantÓs

2918share (as determined by the employer) of the

2926premium for the plan benefits elected by the

2934Partic ipant will be financed by salary

2941reductions. The salary reduction for each

2947pay period is an amount equal to the annual

2956premium divided by the number of pay periods

2964in the plan year, or an amount otherwise

2972agreed upon . . . . (emphasis added).

298032 . Petiti oner did not experience a QSC event.

299033. The Confirmation of Benefits received by Petitioner

2998identifies the amount of premium Petitioner has agreed to pay and

3009the benefit he was to receive for that premium.

301834. He elected optional life insurance covera ge in

3027accordance with the information provided to him on the People

3037First screen. The statement Ðrates increase wit h ageÑ can be

3048construed, as Petitioner did , to explain the differences in rates

3058reflected in the table described in paragraph 10.

306635. Noth ing placed Petitioner on notice that upon achieving

3076his 60th birthday, his premium would automatically increase to the

3086next premium category. Such an interpretation is inconsistent

3094with the method of premium calculation described in paragraph 5.2

3104of the S alary Reduction Cafeteria Plan.

3111CONCLUSIONS OF LAW

311436 . The Division of Administrative Hearings has

3122jurisdiction over the parties and the subject matter of this

3132proceeding pursuant to sections 120.659 and 120.57(1), Florida

3140Statutes (2013).

314237 . Petitioner is substantially affected by the increase in

3152premium deducted from his salary. Accordingly, Petitioner has

3160standing to challenge the deduction of the additional premium.

316938. Petitioner is seeking a refund of the additional

3178premium. Because he is seekin g affirmative relief, Petitioner

3187has the burden of demonstrating his entitlement to a refund by a

3199preponderance of the evidence. DepÓt of Transp. v . J.W.C. Co. ,

3210396 So. 2d 778 (Fla. 1st DCA 1981); Balino v. DepÓt of HRS ,

3223348 So. 2d 349 (Fla. 1st DCA 1977) ; § 120.57(1)(j), Fla. Stat.

323539. Section 110.123(4) (g), Florida Statutes, provides that

3243Ð[n]o administrative or civil proceeding shall be commenced to

3252collect an underpayment or refund an overpayment of premiums

3261collected pursuant to this subsection unles s such claim is filed

3272with the department within 2 years after the alleged underpayment

3282or overpayment was made.Ñ The subsection specifies that Ð[f]or

3291purposes of this paragraph, a payroll deduction, salary

3299deduction, or contribution by an agency is deeme d to be made on

3312the date the salary warrant is issued.Ñ The first increase in

3323premium deducted from Petiti onerÓs salary occurred in March 2013,

3333and his request for refund occurred in September 2013.

3342PetitionerÓs request for a refund is thus timely pursua nt to

3353section 110.123.

335540. Petitioner contends that he is entitled to a refund

3365because the agreement he made was to receive term life insurance

3376at four times his salary for a premium of $81.08 a month for the

3390plan year. The increase in premium, he assert s, was not

3401contemplated in the agreement that he entered or by the

3411Confirmation of Benefits that he received.

341741. Respondent counters that his change in age is a

3427qualifying status change event, contemplated by documents

3434available in People First, and that his request to change

3444benefits was beyond the time period allowed for adjustments as a

3455result of QSC events. Respondent also asserts that Petitioner

3464consented to the increase pursuant to Florida Administrative Code

3473Rule 60 P - 2.002(3).

347842. RespondentÓs cl aim that attainment of the age of 60 is

3490a QSC event relies on the matrix contained in RespondentÓs

3500Exhibit 4. However, no evidence was presented to demonstrate

3509that this matrix has been adopted through the rulemaking process.

3519Further, the definition of a QSC event contained in rule 60P -

35311.003(17) does not include age banding. Rule 60P - 1.003(17)

3541states:

3542ÐQualifying status change (QSC) eventÑ or

3548ÐQSC eventÑ means the change in employment

3555status, for subscriber or spouse, family

3561status or significant change in health

3567insurance coverage of the employee or spouse

3574attributable to the spouseÓs employment.

3579The same definition is contained in rule 60P - 6.006(13). Neither

3590rule refers to a change in age as a QSC event. Accordingly,

3602attaining the age of 60 is not a QSC event.

361243. The Division also relies on rules 60P - 2.002(3) and 60P -

36256.0068(1). Rule 60P - 2.002(3) provides:

3631(3) The employee acknowledges that

3636eligibility and enrollment are governed by

3642Section 110.123, Florida Statutes;

3646authorizes the State to reduce salary as

3653often and in amount necessary to continue

3660coverage; authorizes the State to deduct

3666from salary any underpayment of employee

3672contribution or overpayment of claims;

3677acknowledges that premiums may change from

3683time to time; . . . .

3690Similarly, rule 60P - 6.60068 states in pertinent part:

3699(1) A participantÓs salary reduction amount

3705shall be increased or decreased

3710automatically to correspond to any changes

3716in employee contributions where, during the

3722Plan Year, there has been a change in the

3731cost of the premium under the State Health

3739Insurance Program.

374144. Rule 60P - 6.0068 specifies that the automatic change

3751salary reduction is tied to mid - year changes to the premium of the

3765State Health Insurance Program. The premium at issue here is not

3776for health in surance, but life insurance. Regardless, the

3785acknowledgement identified in the rule that insurance premiums may

3794change from time to time does not necessarily mean that an

3805employee waives the right to contest the basis of the change.

381645. In support of his argument that he bargained for the

3827premium contained in his Confirmation of Benefits, Petitioner

3835points to the Salary Reduction Cafeteria Plan (PetitionerÓs

3843Exhibit 10) , which states that the premium amount is determined by

3854dividing the annual premium by the number of pay periods in the

3866plan year. Respondent did not object to the introduction of

3876PetitionerÓs Exhibit 10.

387946. The Salary Reduction Cafeteria Plan, like the matrix in

3889PetitionerÓs Exhibit 4 , does not appear to have been adopted by

3900rule. Us ually, an agency may not base agency action that

3911determines the substantial interests of a party on an unadopted

3921rule. § 120.57(1)(e), Fla. Stat. However, section 110.123(5)

3929requires the Department to determine the benefits to be provided

3939and the contrib utions to be required for the state group insurance

3951program. The Salary Reduction Cafeteria Plan appears to serve

3960this function. Section 110.123(5)(a) expressly exempts these

3967determinations from the definition of a rule under section 120.52.

3977If the Sala ry Reduction Plan is not what is contemplated by

3989section 110.123(5), then the Department is remiss in not adopting

3999what was intended as a rule pursuant to section 120.54. Given the

4011length of time that it has remained in place without rule

4022adoption, it is presumed that it constitutes the determination and

4032plan contemplated by section 110.123(5)(a) and (b).

403947. The Salary Reduction Cafeteria Plan supports

4046PetitionerÓs position. The Confirmation of Benefits he received

4054indicates that it was for the 2013 pla n year, as opposed to some

4068portion of that year. The Salary Reduction Cafeteria Plan

4077indicates that the payment is determined by a division of the

4088annual premium. Absent some express notification that

4095PetitionerÓs 60th birthday would trigger a different premium, he

4104was entitled to rely on the representation that for the plan year,

4116his premium would be $81.08 per month.

412348. Respondent points to the statement that Ðrates increase

4132with ageÑ on the premium worksheet as alerting Petitioner that his

4143rate would change during the course of the year. However, the

4154statement can also be interpreted as simply explaining the reason

4164for the different age bands. It does not place an employee on

4176notice that upon reaching the birthday at the top of a band, the

4189rate chan ges during the course of the year.

419849. There are other reasons why this statement would not

4208notify an employee of an automatic change in premium. First, it

4219is inconsistent with the treatment identified in the DivisionÓs

4228rules with respect to other age - re lated issues. For example, rule

424160P - 1.003(7) defines eligible children for the purposes of plan

4252benefits. Children are eligible for coverage as defined in the

4262rule as follows:

4265(a) From their date of birth to the end of

4275the month in which their nineteent h (19th)

4283birthday occurs;

4285(b) From their nineteenth (19th) birthday

4291to the end of the calendar year in which

4300their twenty - fifth (25th) birthday occurs,

4307if they are dependent upon the subscriber

4314for support and are either living with the

4322subsc riber or enro lled in any school . . . .

433450. This rule specifically indicates when the coverage

4342eligibility stops at the end of the month during the plan year and

4355when it extends through the plan year. The Division is clearly

4366capable of identifying when coverage iss ues and premiums change

4376during a plan year. Given that the Confirmation of Benefits gave

4387a single amount for a monthly premium for the year in its

4399entirety, it was logical and reasonable for Petitioner to believe

4409that the listed amount was the amount cont emplated for the entire

4421year.

442251. Second, the DivisionÓs contract with Minnesota Life

4430requires the contractor to Ðcomply with all laws, rules, codes,

4440ordinances, and licensing requirements that are applicable to the

4449conduct of its business.Ñ (Respondent Ós Exhibit 10, Section 10.5)

4459This necessarily requires compliance with those regulations

4466related to the offering of life insurance.

447352. Chapter 626, Florida Statutes, and Florida

4480Administrative Code Chapter 69O - 150 regulate the activities of

4490insurers an d their agents. The rules in chapter 69O - 150 were

4503officially recognized by Order dated January 22, 2014.

45115 3 . Florida Administrative Code Rule 69O - 150.107(1)(b)

4521specifies that Ð[i]nvitations to contract must clearly reflect the

4530insurer, the agent, the policy form number(s), the type plan,

4540premium payable, payment period, and if applic able, changes in

4550face amounts and premiums.Ñ Similarly, rule 69O - 150.108 requires

4560that Ð[a]n advertisement which is an invitation to contract shall

4570disclose the provisions relating to renewability, cance l l ability,

4580and termination and any modification of benefits, losses covered

4589or premiums because of age or for other reasons, in a manner which

4602shall not minimize or render obscure the qualifying conditions.Ñ

46115 4 . Simply put, these provisions make it clear that notice

4623must be clearly stated to a purchaser when and if there will be

4636changes to the premium. When the change, such as one tied to age

4649banding, is clearly contemplated by the insurer, the notice must

4659be plainly stated . The general statement Ðrates increase with age

4670and are subject to changeÑ does not accomplish this objective and ,

4681without more, is misleading . Moreover, when asked at hearing

4691whether there was any statement available at open enrollment that

4701notified an employee that the rate would automatically change when

4711the employee reached his birthday, the DivisionÓs representative

4719could not identify any such statement.

47255 5 . Under these circumstances, Petitioner has demonstrated

4734by a preponderance of the evidence that he contracted for optional

4745life insurance at a rate of $81.08 per month for the plan year

47582013, and increased d eductions based upon his age were not

4769appropriate, absent express notification in accordance with rules

477769O - 150.107 and 69O - 150.108.

4784RECOMME NDATION

4786Based on the foregoing Findings of Fact and Conclusions of

4796Law, it is RECOMMENDED that the Division enter a Final Order

4807authorizing the refund of excess premiums in the amount of

4817$605.52.

4818DONE AND ENTERED this 13th day of March , 2014 , in

4828Tallahasse e, Leon County, Florida.

4833S

4834LISA SHEARER NELSON

4837Administrative Law Judge

4840Division of Administrative Hearings

4844The DeSoto Building

48471230 Apalachee Parkway

4850Tallahassee, Florida 32399 - 3060

4855(850) 488 - 9675

4859Fax Filing (850) 921 - 6 847

4866www.doah.state.fl.us

4867Filed with the Clerk of the

4873Division of Administrative Hearings

4877this 13th day of March , 2014 .

4884ENDNOTE S

48861 / The premium for PetitionerÓs optional life insurance also

4896increased in November 2013, from $148.36 to $149.59. Decemb erÓs

4906premium was $150.82. Both increases were as a result of salary

4917increases (and a correspondent increase in the coverage amount).

4926Petitioner does not contest these small increases.

49332/ How one would access this table was not explained at hearing.

4945COPIES FURNISHED:

4947Veronica E. Donnelly, Esquire

4951Department of Management Services

49554050 Esplanade Way , Suite 160

4960Tallahassee, Florida 32308

4963Gerald Kreucher

49651905 South Magnolia Drive

4969Tallahassee, Florida 32301 - 5758

4974Josefina M. Tamayo, General Counsel

4979Of fice of the General Counsel

4985Department of Management Services

49894050 Esplanade Way, Suite 160

4994Tallahassee, Florida 32399 - 0950

4999NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

5005All parties have the right to submit written exceptions within

501515 days from the date of thi s Recommended Order. Any exceptions

5027to this Recommended Order should be filed with the agency that

5038will issue the Final Order in this case.

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Date
Proceedings
PDF:
Date: 03/03/2015
Proceedings: Agency Final Order filed.
PDF:
Date: 03/23/2014
Proceedings: Agency Final Order
PDF:
Date: 03/13/2014
Proceedings: Recommended Order
PDF:
Date: 03/13/2014
Proceedings: Recommended Order (hearing held February 6, 2014). CASE CLOSED.
PDF:
Date: 03/13/2014
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 02/17/2014
Proceedings: Respondent's Proposed Recommended Order filed.
PDF:
Date: 02/17/2014
Proceedings: Petitioner`s Proposed Recommended Order filed.
Date: 02/06/2014
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 02/03/2014
Proceedings: Order Denying Motion to Reconsider Decision Denying Official Recognition.
PDF:
Date: 02/03/2014
Proceedings: Notice of Transfer.
PDF:
Date: 01/31/2014
Proceedings: Respondent's Amended (Proposed) Exhibit List as to Exhibit #4 filed.
PDF:
Date: 01/31/2014
Proceedings: Respondent's Witness List filed.
Date: 01/31/2014
Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 01/30/2014
Proceedings: Respondent's (Proposed) Exhibit List filed.
PDF:
Date: 01/27/2014
Proceedings: Motion to Reconsider Decision Denying Official Recognition filed.
PDF:
Date: 01/22/2014
Proceedings: Order Granting Respondent`s Motion for Official Recognition of Laws and Rules.
PDF:
Date: 01/22/2014
Proceedings: Order Granting Motion for Official Recognition of Laws, Rules, and Enactments.
PDF:
Date: 01/17/2014
Proceedings: Motion for Official Recognition of Laws, Rules, and Enactments filed.
PDF:
Date: 01/06/2014
Proceedings: Respondent's Motion for Official Recognition of Laws and Rules filed.
PDF:
Date: 12/16/2013
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 12/16/2013
Proceedings: Notice of Hearing (hearing set for February 6, 2014; 9:30 a.m.; Tallahassee, FL).
PDF:
Date: 12/04/2013
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 11/27/2013
Proceedings: Initial Order.
PDF:
Date: 11/26/2013
Proceedings: Agency action letter filed.
PDF:
Date: 11/26/2013
Proceedings: Request for Administrative Hearing filed.
PDF:
Date: 11/26/2013
Proceedings: Agency referral filed.

Case Information

Judge:
LISA SHEARER NELSON
Date Filed:
11/26/2013
Date Assignment:
02/03/2014
Last Docket Entry:
03/03/2015
Location:
Tallahassee, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

Related Florida Statute(s) (5):