14-003549BID Life Insurance Company Of The Southwest vs. Broward County School Board
 Status: Closed
Recommended Order on Wednesday, December 31, 2014.


View Dockets  
Summary: Petitioner proved that other bidder's proposal for supplemental retirement annuity contract was non-responsive, materially deviated from the RFP, and violated provisions within Section 120.57(3)(f), Florida Statutes.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8LIFE INSURANCE COMPANY OF THE

13SOUTHWEST,

14Petitioner,

15vs. Case No. 14 - 3549BID

21BROWARD COUNTY SCHOOL BOARD,

25Respondent.

26_______________________________/

27RECOMMENDED ORDER

29This ca se came before Administrative Law Judge Darren A.

39Schwartz for final hearing on October 1, 2014, in Fort

49Lauderdale, Florida.

51APPEARANCES

52For Petitioner: Cynthia S. Tunnicliff, Esquire

58Brian A. Newman, Esquire

62Pennington, P.A.

64Second Floor

66215 South Monroe Street

70Post Office Box 10095

74Tallahassee, Florida 32302 - 2095

79For Respondent: Robert Paul Vignola, Esquire

85Office of the General Counsel

90Eleventh Floor

92600 Southeast Third Avenue

96Fort Lauderdale, Florida 33301

100STATEMENT OF THE ISSUE S

105W hether the r ecommended decision to award AXA Equitable

115Life Insurance Company ( " AXA Equitable " ) a contract to

125provide 403(b) annuit y retirement products to employees of

134Respondent, Broward County School Board ( " School Board " ), is

144clearly erroneous, arbitrary, capricious, contrary to

150competition, contrary to the School Board ' s governing statutes,

160rules or policies, or contrary to the specifications within

169Request for Proposal (" RFP ") 15 - 010P ; and, if so, whether

182Petitioner, Life Insurance Company of the Southwest ( " LSW " ),

192should be awarded a contra ct to provide annuity retirement

202products to School Board employees pursuant to the RFP .

212PRELIMINARY STATEMENT

214On March 4, 2014, the School Board issued its RFP entitled

" 225403(b)/457(b) Program for School Board Employees , " RFP 15 - 010P,

235for the purpose of so liciting replies from vendors seeking to

246provide 403(b) annuity and 457(b) mutual fund retirement

254products to School Board employees. The School Board received

263bids from 13 proposers on or before April 17, 2014.

273On June 16, 2014, the School Board posted t he RFP ' s

286Recommendation/Tabulation for award for 403(b)/457(b) Program

292for School Board Employees to the following annuity vendors:

301ING Life Insurance and Annuity Company ( " ING " ) , The Variable

312Annuity Life Insurance Company ( " VALIC " ) , and AXA Equitable ; a nd

324to the following mutual funds vendors: ING, Metropolitan Life

333Insurance Company ("Met L ife") , and VALIC.

342On June 17, 2014, LSW timely filed its Notice of Intent to

354Protest. LSW timely filed its Formal Written Protest and

363Petition f or Administrative Hea ring within ten days thereafter.

373LSW ' s protest concerns only that portion of the School

384Board ' s recommendation to award contracts for vendors proposing

394to provide annuity retirement products. The recommendation to

402award contracts for vendors proposing to provide mutual fund

411retirement products is not in dispute in this proceeding.

420On July 30, 2014, the School Board referred the matter to

431the Division of Administrative Hearings ( " DOAH " ) to assign an

442Administrative Law Judge to conduct the final hearing. On

451July 31, 2014, a pre - hearing conference was held with the

463parties, wherein the parties agreed to waive the statutory

472deadline for conducting the final hearing. On August 1, 2014, a

483Notice of Hearing was issued by the undersigned setting this

493matter for a final hearing on October 1 through 3, 2014. On

505September 29, 2014, LSW filed an unopposed motion for leave to

516file amended petition, which was granted by the undersigned. 1/

526The final hearing commenced as scheduled on October 1,

5352014, with both parties pr esent. At the hearing, LSW presented

546the in - person testimony of Dr. Dildra Martin - Ogburn, Maryann

558Ellis, Jeffrey Angello, Virgil Cruz, Camille Ferguson, and Carol

567Nicome - Brady. In addition, LSW offered the depositions of Annie

578Feldman, Ted Victor, Jeff W hitney, Glynda Linton, Lisa Maxwell,

588Eric Chisem, Dale Spear, Gerard Desmond, and Carol Nicome - Brady,

599in lieu of their in - person testimony . 2 / The School Board did not

615present any witnesses during its case - in - chief. The parties '

628Joint Exhibits 1 through 1 8 were received into evidence upon

639stipulation of the parties .

644At the hearing, the parties requested that proposed

652recommended orders be filed within 20 days after the filing of

663the final hearing t ranscript. The final hearing Transcript was

673filed on Octob er 30, 2014. On November 18, 2014, LSW filed an

686unopposed motion to extend the deadline for the parties to file

697proposed recommended orders until December 1, 2014. On

705November 1 8 , 2014, the undersigned entered an O rder granting the

717motion. The parties t imely filed proposed recommended orders,

726which were given consideration in the preparation of this

735Recommended Order.

737Unless otherwise indicated, citations to the Florida

744Statutes refer to the 2014 Florida Statutes.

751FINDING S OF FACT

755LSW

7561. LSW is a life i nsurance company that s ells fixed

768annuity deferred plans to school districts, hospitals, churches,

776governments, and other qualified employer plans. LSW is an

785active supplemental retirement benefit vendor in 5,300 school

794districts throughout the country . LSW serves 321,000 annuity

804policyholders with over $12.7 billion dollars invested. 3 /

8132 . LSW is a current provider of supplemental retirement

823benefits to the School Board, and it has over 3,700 existing

835School Board employees as policyholders with over $69 million

844dollars invested.

846The School Board ' s RFP f or Annuities (RFP 15 - 010P)

8593 . On March 4, 2014, the School Board issued its RFP

871entitled " 403(b)/457(b) Program for School Board Employees , "

878RFP 15 - 010P, for the purpose of soliciting replies from vendors

890seeking to provide tax sheltered annuity and /or mutual fund

900retirement products to the School Board ' s active, full - time

912employees (approximately 25,139 employees) . The School Board

921issued Addendum No. 1 to the RFP on March 26, 2014.

9324 . The retirement be nefit products offered as a result of

944this procurement are optional and supplement the retirement

952benefits available to qualified School Board employees through

960the Florida State Retirement System.

9655 . In issuing the RFP, the School Board seeks to

" 976streaml ine its 403(b) and 457(b) offerings to a limited number

987of vendors in an effort to generally improve retirement

996awareness of all eligible employees and improve retirement

1004savings of participating employees. " The School Board seeks

1012proposals with competiti ve fee and expense structures and

1021m inimal to no surrender charges and/or sales charges. The RFP

1032d oes not limit the number of vendors that may be selected for

1045negotiation or award.

10486 . The RFP was developed by the School Board ' s Benefit and

1062Employment Serv ices Department in collaboration with its

1070consultant, Gallagher Benefit Services ( " Gallagher " ). Gallagher

1078has served as the School Board ' s consultant on insurance matters

1090for over 20 years .

10957 . The RFP describes the School Board ' s current landscape

1107of nin e current active annuity vendors, which offer fixed

1117annuities, variable annuities, equity indexed annuities, and

1124mutual funds. The current active annuity vendors include the

1133three recommended annuity product awardees under the RFP ( ING,

1143VALIC, and AXA Equ itable ) , as well as LSW . In addition, the

1157School Board has 17 current inactive vendors with a total of

1168690 accounts . 4 /

11738 . The RFP provides that mutual fund proposals and annuity

1184proposals will be evaluated and ranked separately.

11919 . The RFP further provi des that the School Board " at its

1204sole option will then decide based on the top - ranked Proposer(s)

1216in each category , if a sole provider or multiple providers with

1227annuity and/or mutual fund options are more beneficial to SBBC

1237and its employees. "

12401 0 . Under the RFP: " A sole provider is either one Awardee

1253for both annuity and mutual fund products or is the only vendor

1265for one of the product offerings. A multiple Awardee(s) is one

1276of many vendors for the same product offerings. "

12841 1 . On or before April 17, 2 014, at 2:00 p.m., the School

1299Board ' s Supply Management and Logistics Department received

1308proposals in response to the RFP. Proposals for the annuity

1318products were submitted by AXA Equitable, Great American, Horace

1327Mann, ING, LSW, MetLife, and VALIC. Six companies submitted

1336proposals for mutual fund products. In addition, a proposal was

1346submitted by Aspire Financial Services, LLC. The proposals for

1355both annuities and mutual funds were delivered to the School

1365Board ' s Superintendent ' s Insurance Advisory C ommittee

1375( " Insurance Committee " ) members within two or three days of

1386receipt by the School Board on April 17, 2014. Each of the

1398proposals was several hundred pages in length and described as

1408being roughly the size of a telephone book.

14161 2 . The proposals w ere evaluated by the Insurance

1427Committee . The Insurance Committee is a standing committee

1436composed of persons appointed by the s uperintendent of s chools,

1447including representatives of various labor unions and " meet and

1456confer " groups ( populations of employ ees that are not

1466represented by a labor union) . The purpose of the Insurance

1477Committee is to make recommendations regarding insurance matters

1485including the subject RFP . The Insurance Committee regularly

1494provides input in the development of the school dis trict ' s

1506competitive procurements for insurance and employee benefits and

1514evaluates proposals for such services. No member of the

1523Insurance Committee had any special expertise in mutual funds or

1533annuities. There was a training session and review of the RF P

1545at the Insurance Committee meetings on January 9 and 15, 2014.

15561 3 . Section 5.1 of the RFP provides that the Insurance

1568Committee:

1569shall evaluate all Proposals received, which

1575meet or exceed Section 4.2, Minimum

1581Eligibility Requirements and Section 7.1

1586In demnification, according to the following

1592criteria:

1593CATEGORY MAXIMUM POINTS

1596A. Experience and

1599Qualifications 10

1601B. Scope of Services 40

1606C. Cost of Services 40

1611D. Supplier Diversity

1614& Outreach Program

1617D.1. Participation 3

1620D.2. Diversit y 4

1624D.3. Community

1626Outreach 3 __

1629TOTAL[:] 100

1631Failure to respond, provide detailed

1636information or to provide requested Proposal

1642elements may result in the reduction of

1649points in the evaluation process. The

1655Committee may recommend the rejecti on of any

1663Proposal containing material deviations from

1668the RFP. The Committee may recommend

1674waiving any irregularities and

1678technicalities.

16791 4 . " Cost of Services " is an integral part of the RFP.

1692Section 4.7 of the RFP addresses C ost of S ervices and requ ires

1706proposers of annuity products to submit their C ost of S ervices

1718by completing the RFP ' s Attachment B1, Financial Response Form

1729( " B1 form " ).

17331 5 . The B1 form requires a series of responses to various

1746items relating to the C ost of S ervice s offered for an nuity

1760products. The RFP and B1 form solicit two cost proposals, only:

1771one for " Sole Carrier " and one for " Multiple Carrier. " The B1

1782form has two columns: one for " Sole Carrier " and one for

" 1793Multiple Carrier. " The RFP and B1 form do not allow for

1804propo sers to submit more than one multiple carrier proposal and

1815to alter the B1 form to include an additional column for more

1827than one multiple carrier proposal. The B1 form specifically

1836advises proposers in bold letters that : " If you are proposing

1847annuity pr oduct(s), please complete the following form for both

1857being a sole carrier or one of multiple carriers. " Reproduced

1867below are the two pages of the B1 form included within the RFP:

18801 6 . Section 4.7 of the RFP unequivocally warns: " No

1891deviations f rom this form are permitted. No conditions or

1901qualifications (e.g., participation requirements) to the quoted

1908rates are acceptable. "

1911AXA Equitable ' s Non - Responsiveness Based o n Its

1922Alterations t o t he B1 Form and Two Multiple Vendor

1933Proposals, and the Insu rance Com mittee' s Evaluation of

1943AXA Equitable ' s Proposal s , Recommendation, and Award

19521 7 . Notwithstanding the RFP ' s admonition against

1962alterations to the B1 form , AXA Equitable modified the B1 form

1973in responding to the RFP by adding an additional column a nd

1985provid ing two separate multiple carrier proposals.

1992Significantly, AXA Equitable labeled its modified B1 form to

2001provide the following three separate cost proposals: ( 1) " S ole

2012C arrier " ; ( 2) " M ultiple C arrier (2 - 4 I nvestment Providers) " ; and

2027( 3) " M ultip le C arrier (2 - 4 I nvestment Providers) . " Reproduced

2042below are the two pages of the B1 form submitted by AXA

2054Equitable:

20551 8 . The last two columns of AXA Equitable ' s B1 form ,

2069although labeled the same, offer different costs for certain

2078categories. Sign ificantly, i n the second column, AXA Equitable

2088listed " 0.50% " for " Mortality, Expense, and Administrative

2095Charges. " However, in the third column, AXA Equitable listed

" 21040.70% " for " Mortality, E x pense, and Administrative Charges. "

2113In the second column, AXA Equitable also listed a " 5 year

2124participant level " for " CDSC or Surrender Charges & Terms. "

2133However, in the third column, AXA Equitable listed a " 10 year

2144participant level " for " CDSC or Surrender Charges & Terms. "

215319 . The form in AXA ' s proposal for annu ities was also

2167mislabeled " Attachment B2, " which is the form for mutual fund

2177submissions. Although AXA Equitable provided information on the

2185wrong form (B2 instead of B1), and mislabeled the second and

2196third columns on its Attachment B2, the information w ithin its

2207response to the RFP made it clear to Gallagher that the second

2219column on both pages was intended to contain AXA Equitable ' s two

2232separate multiple carrier proposals. The second column on both

2241pages was intended to contain AXA Equitable ' s two - to - f our

2256multiple vendor annuity proposal , and the third column on both

2266pages was intended to contain AXA Equitable ' s five or more

2278multiple vendor annuity proposal. 5 /

22842 0 . No other proposer altered the B1 form or submitted

2296more than one multiple carrier proposa l . At the hearing, the

2308School Board conceded that it expected the proposers to complete

2318the B1 form without deviation , and that no deviation should be

2329permitted that would allow one vendor to obtain a competitive

2339advantage over another vendor. The School Board conceded at the

2349hearing that AXA Equitable deviated from the B1 form by

2359including an additional column in the form for two separate

2369multiple proposals that was unsolicited.

23742 1 . Gallagher prepared executive summaries of the annuit y

2385and mutual fund p roposals which assembled the proposers '

2395verbatim response s in a side - by - side format corresponding to the

2409RFP ' s evaluation scoring criteria. The Insurance Committee

2418received these summaries about one week prior to their June 11,

24292014, meeting at which a de cision was to be made on the various

2443proposals . The summaries for the annuity proposals were over

2453800 pages in length. A similar - sized comparison was prepared

2464for the mutual fund proposals.

24692 2 . The Insurance Committee met on June 11, 2014, to

2481evaluate t he annuity and mutual fund proposals. The meeting

2491started at 10:30 a.m. and adjourned at 5:30 p.m., with a break

2503for lunch. No proposal scoring was conducted before the

2512meeting.

25132 3 . The Insurance Committee determined at the start of its

2525June 11, 2014, m eeting that Aspire ' s proposal was non - responsive

2539because it lacked the most recent three years of independent

2549audited financial statements required by Section 4.2.5 of the

2558RFP.

25592 4 . S ubstantial discussion occurred during the June 11th

2570meeting as to how to score AXA Equitable because of its two

2582multiple vendor proposals. S ome of the Insurance Committee

2591members expressed concern over how to score AXA Equitable ' s

2602annuity proposal because of its three separate proposals and

2611modifications to the B1 form.

26162 5 . I n response, Gallagher recommend ed during the June 11,

26292014, meeting that AXA Equitable be scored separately and have

2639three separate scores . During the meeting, AXA Equitable was

2649treated differently than all of the other annuity proposals ,

2658because each of the other annuity proposals were scored only

2668twice while AXA Equitable receive three separate scores .

26772 6 . Gallagher provided the Insurance Committee with a

2687separate scoring sheet just for AXA Equitable be cause of its

2698three separate proposals : one for sol e carrier, another for

2709two - to - four carriers , and the third proposal for five or more

2723carriers. Once the Insurance Committee scored and ranked each

2732of the proposals for all of the proposed annuity vendors, it was

2744recommended that only then should the commi ttee determine

2753whether the award should be given to a sole vendor or to

2765multiple vendors .

276827 . At the conclusion of Gallagher ' s presentation on the

2780annuity and mutual fund proposals, the Insurance Committee was

2789given 20 to 30 minutes to score all of the pr oposals. Thirteen

2802members of the Insurance Committee scored the proposals. The

2811Insurance Committee ' s score s ranked the annuit y proposals as

2823follows:

2824Sole Vendor Total

2827ING 90

2829AXA Equitable 76.9

2832VALIC 74.2

2834MetLife 69.2

2836LSW 67.5

2838Great American 64. 2

2842Horace Mann 61.0

2845Multiple Vendors Total

2848ING 86.9

2850VALIC 71.2

2852AXA Equitable

2854(based on its 2 - 4 vendor 69.7

2862proposal)

2863LSW 67.0

2865AXA Equitable

2867(based on its 5 vendor 65.2

2873proposal)

2874MetLife 64.7

2876Great American 61.9

2879Horace Mann 59.5

288228 . Thus , AXA Equitable ' s proposal was deemed responsive

2893by the Insurance Committee, and it received three separate

2902scores for its annuity proposal s : a score of 76.9 for its sole

2916vendor proposal; a score of 69.7 for its two - to - four vendor

2930proposal; and a score of 65.2 for its five or more vendor

2942proposal. The scoring sheets r eflect that AXA Equitable

2951received different scores for cost of services under its two

2961multiple vendor proposals. Notably, nine of the In surance

2970Committee member s scored AXA Equitable ' s two - to - four vendor

2984proposal higher for cost of services than AXA Equitable ' s five

2996or more vendor proposal for cost of services . 6 /

300729 . After seeing the rankings of the scores during the

3018meeting, the committee proceeded to pass a motion authorizing

3027negotiations between the committee and the top three ranked

3036annuity vendors, only, until a successful negotiation with three

3045annuit y vendors is reached.

30503 0 . Day two of the Insurance Committee ' s meeting (held

3063June 12, 2014) consisted of negotiations between the Insura nce

3073Committee and the three highest ranked vendors for annuity and

3083mutual fund products.

30863 1 . After negotiating with the top three ranked proposers,

3097the Insurance Committee members voted to award the contracts for

3107annuities to ING, VALIC and AXA Equitable (under its two - to - four

3121vendor proposal), as the three top - ranked responsive proposers

3131with whom the Insurance Committee was able to successfully

3140conduct contract negotiations . The Insurance Committee also

3148voted to award the contracts for mutual fund servi ces to ING,

3160MetLife, and VALIC and to reject Aspire ' s proposal as non -

3173responsive for failure to meet the RFP ' s minimum eligibility

3184criteria. The s uperintendent accepted the Insurance Committee ' s

3194recommendations.

31953 2 . On June 16, 2014, the School Board ' s S upply Management

3210and Logistics Department posted the School Board ' s intended

3220recommendation for the award of the RFP. The intended decision

3230is to: (a) award contracts for the provision of annuity

3240programs to ING, VALIC, and AXA Equitable (under its two - t o - four

3255vendor proposal); (b) award contracts for the provision of

3264mutual fund programs to ING, MetLife, and VALIC; and (c) to

3275reject Aspire ' s proposal as being non - responsive for failure to

3288meet the RFP ' s eligibility criteria.

32953 3 . On June 17, 2014, LSW ti mely filed its Notice of

3309Protest. On Monday, June 30, 2014, LSW filed its Formal Written

3320Protest and Petition for Administrative Hearings and bid protest

3329bond with the School Board. Because the School Board was closed

3340on Friday, June 27, 2014, the formal written protest was timely

3351filed on the School Board ' s next business day.

33613 4 . No bid specification protest was filed concerni ng

3372either the RFP or Addendum No . 1.

33803 5 . AXA Equitable ' s alteration to the B1 f orm , which add s

3396a third column and offer s one sol e vendor proposal and two

3409separate multiple cost proposals , is non - responsive to the RFP

3420and a material deviation.

34243 6 . AXA Equitable ' s alteration to the B1 form affected its

3438price by giving it the opportunity to fine - tune its bid and

3451submit a third cost p roposal that was not solicited.

346137 . AXA Equitable ' s two multiple vendor proposals

3471contained different charges. The charges for " Mortality,

3478Expense, Administrative Charges " and " CDSC or Surrender Charges

3486& Terms " were higher for AXA Equitable ' s five or mo re multiple

3500vendor proposal than its two - to - four vendor proposal.

351138 . AXA Equitable received three separate scores that were

3521evaluated by the committee while all other annuity proposals

3530received only two scores that were evaluated. Most of the

3540committee members gave AXA Equitable h igher scores for its two -

3552to - four cost of services proposal than its five or more cost of

3566services vendor proposal .

357039 . AXA Equitable ' s two multiple vendor proposals , which

3581contained different cost proposals , and which were scor ed

3590separately , allowed AXA Equitable to receive an extra bite at

3600the apple not afforded to any of the other vendors competing for

3612the award and allowed AXA Equitable to gain an unfair

3622competitive advantage over all of the other proposers.

36304 0 . Nevertheless , the School Board contends there is no

3641provision in the RFP which prohibits AXA Equitable from

3650submitting more than one multiple vendor proposal, and that at

3660best, AXA Equitable ' s alteration of the B1 f orm by adding a

3674third column and submitting three sep arate proposals , each of

3684which were scored separately, is a minor irregularity that can

3694be waived.

36964 1 . The School Board did not determine prior to the filing

3709of LSW ' s bid protest that AXA Equitable ' s submission of two

3723multiple proposals was a minor irregu larity, and not a material

3734deviation.

37354 2 . At hearing, the School Board argued that AXA

3746Equitable, or any other vendor for that matter , could have

3756submitted an infinite number of multiple proposals. The School

3765Board relies on the following language within Section 2.1 of the

3776RFP, which states:

3779SBBC is requesting Proposals with

3784competitive fee and expense structures;

3789minimal to no surrender charges and/or sales

3796charges; performance and/or guaranteed

3800returns that exceed objective benchmarks and

3806peer groups; a nd education resources and

3813to o ls that will help SBBC employees

3821understand the importance of retirement

3826savings and plan for the future. Proposers

3833should propose an investment lineup that is

3840in line with current trends in the 403(b)

3848and 457(b) market. For example, group

3854versus individual annuity products, open

3859architecture mutual funds, and institutional

3864share - classes. SBBC encourages the proposal

3871of features that may or may not be offered

3880today, such as designated Roth accounts,

3886investment advice, manage d portfolios, etc.

3892At its sole option, SBBC reserves the right

3900to annually review each Awardee and its

3907product offerings for such things including,

3913but not limited to: enrollment; fees and

3920expenses; performance; and benchmarks.

39244 3 . This language request s the submission of competitive

3935cost proposals. I n no way , however, does this language allow

3946for the submission of more than one multiple vendor proposal and

3957AXA Equitable ' s modifications to the B1 form by including an

3969additional column and second multipl e vendor proposal.

39774 4 . The School Board also contends that AXA Equitable ' s

3990alteration to the B1 form and submission of two multiple vendor

4001proposals is authorized by language within Section 4.7 of the

4011RFP that requires a proposer to complete a B1 form " fo r each

4024program offered. " This language, however, pertains to the

4032requirement to disclose the costs for each type of annuity

4042product offered. It does not allow the submission of a second

4053multiple vendor proposal and AXA Equitable ' s modification to the

4064B1 form by including an additional column and second multiple

4074vendor proposal.

40764 5 . The School Board also relies on Section 5.1 of

4088the RFP , which states that the Insurance Committee " shall

4097evaluate all Proposals received, which meet or exceed

4105Section 4.2 , Min imum Eligibility Requirements and Section 7.1

4114Indemnification. " Section 4.2 of the RFP , entitled " Minimum

4122Eligibility, " provides as follows:

41264.2 Minimum Eligi bi lity In order to be

4135considered for award and to be further

4142evaluated, Proposer must meet or exceed the

4149following criteria as of the opening date of

4157the Proposal. Proposer is responsible for

4163providing the following information in its

4169response. The Proposer must also include a

4176statement of acknowledgement for each item

4182below.

41834.2.1 Proposer mus t agree to the language

4191in Section 7.1, Indemnification.

41954.2.2 Proposer must be licensed in the

4202State of Florida. Provide a copy of the

4210current license and/or certificate that

4215allows Proposer to provide the services

4221proposed.

42224.2.3 If Proposer is an i nsurance carrier,

4230Proposer must be licensed to provide the

4237proposed services in the State of Florida

4244with an AM Best rating of A - or higher and

4255financial size category of VI or larger. In

4263the alternative to the foregoing AM Best and

4271financial - size categor y, a licensed carrier

4279may satisfy the requirements of 4.2.4.

42854.2.4 If Proposer is not an insurance

4292company or lacks an AM Best or financial

4300size category, Proposer must provide the

4306most recent three (3) years available of

4313independent , audited financial s tatements.

43184.2.5 Each Awardee will agree to provide

4325SBBC an annual fee of $10 per active and

4334inactive participant.

43364.2.6 Each Awardee will agree to provide an

4344annual fee of $12 per active and inactive

4352participant to fund third - party

4358administrative serv ices.

43614 6 . The plain reading of Section 4.2 is that the phrase

" 4374following criteria " as used therein pertains to the critera

4383within Section 4.2 (4.2.1, 4.2.2, 4.2.3, 4.2.4, 4.2.5, and

43924.2.6) , only . To accept the School Board ' s position would

4404render meanin gless the admonitions in Section 4.7 of the RFP and

4416the B1 form against submitting more than one multiple vendor

4426proposal and deviating from the form.

443247 . Contrary to the School Board ' s contention, nothing in

4444the RFP allows the alterations to the B1 form and submission of

4456more than one multiple vendor proposal, as submitted by AXA

4466Equitable. In fact, Section 4.7 of the RFP and the B1 form

4478un equivocally prohibit it.

448248 . To accept the School Board ' s argument would have

4494allow ed AXA Equitable or any other pr oposer to submit any number

4507of separate multiple proposals with different costs of services

4516and have each of them scored separately. Under the School

4526Board ' s view, AXA Equitable could have submitted separate

4536multiple vendors of say, for example, one - to - th ree providers;

4549two - to - four providers; three - to - five providers; four - to - six

4566providers; five - to - seve n providers ; eight - to - nine providers,

4580etc. (each with different costs of services), until one of them

4591hits and is a winner .

459749 . The School Board ' s argument f ails to consider that

4610each multiple proposal allowed the committee to give AXA

4619Equitable an extra look a nd opportunity to fine - tune its bid

4632with the hope that one of its proposals would stand out to the

4645committee and be chosen as a winner . That is precise ly what

4658happened in the instant case.

46635 0 . Indeed, the Insurance C ommittee viewed each of AXA

4675Equitable ' s multiple proposals as a separate proposal and scored

4686them separately with different results . Only after each of the

4697multiple proposals were viewed an d scored did the committee then

4708cho o se to negotiate with the companies that submitted the three

4720topped - ranked proposals .

47255 1 . The committee had the opportunity to view AXA

4736Equitable ' s five or more proposal along side its two - to - four

4751proposal and sole provid er proposal, view the scores from all

4762the proposals, and then determine which way it wanted to go in

4774terms of the number of vendors.

47805 2 . After observing that AXA Equitable provided higher

4790costs of services for its five or more proposal than its two - to -

4805fou r proposal, most of the committee members gave AXA Equitable

4816higher scores for its lower two - to - four cost proposal, and then

4830the committee chose to go with the top three ranked proposals .

48425 3 . The Insurance C ommittee had the opportunity to view

4854AXA Equitab le ' s two - to - four proposal and its five plus proposal

4870separately, rank each of these proposals separately along with

4879the one multiple proposals submitted by each of the other

4889vendors, and then the committee was able to stack each of the

4901proposals against ea ch other, compare them, and decide to go

4912with the top three. This clearly gave AXA Equitable a

4922competitive advantage over the other proposals, which was

4930prohibited by the RFP , and constitutes a material deviation that

4940c an not be waived.

4945AXA E quitable ' s Non - Responsiveness f or Failure to

4957Provide Cost Information Required by the RFP

496454 . In addition, one of the questions asked in the B1 form

4977was: " What is the Net Revenue Pricing for this plan in basis

4989points? " For the sole carrier proposal, AXA Equitable st ated

4999that its net revenue pricing is 1.70. For each of its two

5011multiple carrier proposals, however, AXA Equitable stated:

" 5018This would be higher than 1.70 if we are not the single

5030provider. "

503155 . AXA Equitable failed to commit to a specific pricing

5042in bas is points for net revenue pricing in each of its two

5055multiple carrier proposals. Net revenue pricing is material to

5064the evaluation of a proposer ' s cost of services, yet AXA

5076Equitable failed to sufficiently respond to this question on the

5086B1 f orm in respon se to the RFP.

509556 . Some of the Insurance Committee members did not

5105understand what the phrase " net revenue pricing " meant or

5114appreciate the significance of this omission from AXA

5122Equitable ' s multiple vendor proposals. The evidence presented

5131at hearing fa iled to establish that any of the committee members

5143deducted points because AXA Equitable failed to provide net

5152revenue pricing for its multiple vendor proposals.

515957. AXA Equitable ' s failure to provide net pricing in

5170basis points in the B1 form for its mu ltiple proposals

5181constitutes a material deviation from the RFP, provided AXA

5190Equitable with a competitive advantage, and is not a minor

5200irregularity that can be waived. The proposers were required to

5210provide the net revenue pricing for their annuity produ ct cost

5221offerings. Net revenue pricing is material to the cost of the

5232services. Thus, AXA Equitable was non - responsive to the RFP by

5244failing to include its net pricing in basis points for its

5255multiple vendor proposals.

52585 8 . Nevertheless, the School Board contends that AXA

5268Equitable ' s omission of net revenue pricing is simply a factor

5280that the committee could consider when scoring its cost

5289proposal. The School Board relies upon Section 5.1 of the RFP,

5300which provides that a " failure to respond, provide det ailed

5310information or to provide requested Proposal elements may result

5319in the reduction of points in the evaluation process " and does

5330not require a rejection of AXA Equitable ' s proposal.

53405 9 . The School Board's reliance on Section 5.1 of the RFP

5353is misplac ed. T he Insurance C ommittee members did not

5364understand what the phrase " net revenue pricing " meant or

5373appreciate the significance of this omission from the proposal.

5382The evidence did not show that any of the members deduct ed

5394points because of AXA Equitab le ' s failure to provide net revenue

5407pricing for i ts multiple carrier proposals.

541460 . The School Board did not determine prior to the filing

5426of LSW ' s bid protest that AXA Equitable ' s failure to provide net

5441pricing in basis points in the B1 form for its mult iple

5453proposals was a minor irregularity, and not a material

5462deviation.

5463The Existence of Legacy Carriers Did Not Preclude

5471Nego ti ations with the Three Top Ranked Annuity

5480Vendors

548161 . Alternatively, LSW contends that even if AXA

5490Equitable ' s two - to - four vendo r proposal is not rejected as non -

5507responsive, the Insurance Committee lacked the authority to

5515choose to negotiate with the three top - ranked annuity vendors

5526given the number of " legacy carriers " (more than four ) that can

5538continue to participate in the payro ll deduction even if not

5549selected as a vendor going forward pursuant to the instant RFP .

5561Although it is unnecessary for the undersigned to reach this

5571issue, LSW ' s contention in this regard is without merit.

558262 . A selection of the top three vendors in res ponse to

5595the instant RFP does not mean that the legacy carriers must be

5607counted toward the number of vendors ultimately allowed to offer

5617products under the instant RFP. Simply put, the legacy carriers

5627and inactive vendors may continue to provide products to its

5637existing employees alongside the top three vendors chosen

5645pursuant to the instant RFP.

5650CONCLUSIONS OF LAW

565363 . DOAH has personal and subject matter jurisdiction in

5663this proceeding pursuant to sections 120.569, 120.57(1), and

5671120.57(3), Florida Statu tes.

56756 4 . Pursuant to section 120.57(3)(f), the burden of proof

5686rests with LSW as the party opposing the proposed agency action.

5697State Contracting & Eng ' g Corp. v. Dep ' t of Transp. , 709 So. 2d

5713607, 609 (Fla. 1st DCA 1998). LSW must sustain its burden of

5725proof by a preponderance of the evidence. See Dep ' t of Transp.

5738v. J.W.C. Co., Inc. , 396 So. 2d 778, 787 (Fla. 1st DCA 1981).

57516 5 . Section 120.57(3)(f) describes the rules of decision

5761applicable in bid protests and, in pertinent part, provides:

5770In a prot est to an invitation to bid or

5780request for proposals procurement, no

5785submissions made after the bid or proposal

5792opening which amend or supplement the bid or

5800proposal shall be considered . . . . Unless

5809otherwise provided by statute, the burden of

5816proof sha ll rest with the party protesting

5824the proposed agency action. In a

5830competitive - procurement protest, other than

5836a rejection of all bids, proposals, or

5843replies, the administrative law judge shall

5849conduct a de novo proceeding to determine

5856whether the agency ' s proposed action is

5864contrary to the agency ' s governing statutes,

5872the agency ' s rules or policies, or the

5881solicitation specifications. The standard

5885of proof for such proceedings shall be

5892whether the proposed agency action was

5898clearly erroneous, contrary to competition,

5903arbitrary, or capricious.

59066 6 . T he phrase " de novo proceeding, " as used in

5918section 120.57(3)(f), describe s a form of intra - agency review.

" 5929The judge may receive evidence, as with any formal hearing

5939under section 120.57(1), but the object of the proceeding is to

5950evaluate the action taken by the agency. " State Contracting ,

5959709 So. 2d at 609.

59646 7 . In framing the ultimate issue to be decided in this de

5978novo proceeding as being " whether the agency ' s proposed action

5989is contrary to the agency ' s go verning statutes, the agency ' s

6003rules or policies, or the bid or proposal specifications, " the

6013statute effectively establishes a standard of conduct for the

6022School Board , which is that, in soliciting, evaluating, and

6031accepting bids or proposals, the School Board must obey its

6041governing statutes, rules, and the project specifications. If

6049the School Board breaches this standard of conduct, its proposed

6059action is subject to reversal in a protest proceeding. Phil's

6069Expert Tree S er v., Inc. v. Broward Cnty. Sch. Bd. , Case No. 06 -

60844499BID, 2007 Fla. Div. Admin. Hear. LEXIS 161 , *13 - 14 (Fla.

6096DOAH Mar. 19, 2007) ; Care Access PSN, LLC v. Ag. for Health

6108Care Admin. , Case No. 13 - 4113BID, 2014 Fla. Div. Admin. Hear.

6120LEXIS 3, *42 - 43 (Fla. DOAH Jan. 2, 2014) .

61316 8 . Conseque ntly, the party protesting the intended award

6142must prove, by the greater weight of the evidence, a specific

6153instance where the School Board ' s conduct in taking its proposed

6165action was either: (a) contrary to the agency ' s governing

6176statutes; (b) contrary t o the agency ' s rules or policies; or

6189(c) contrary to the bid or proposal specifications. Phil's

6198Expert Tree Serv., Inc. , 2007 Fla. Div. Admin. Hear. LEXIS 161,

6209at *13 - 14; Care Access PSN, LLC , 2014 Fla. Div. Admin. Hear.

6222LEXIS 3, at *43.

62266 9 . It is not su fficient, however, for the protester to

6239merely prove that the agency violated the general standard of

6249conduct. By virtue of the applicable standards of " proof, "

6258which are best understood as standards of review, the protester

6268additionally must establish th at the agency ' s misstep was:

6279(a) clearly erroneous; (b) contrary to competition; or (c) an

6289abuse of discretion. Phil's Expert Tree Serv., Inc. , 2007 Fla.

6299Div. Admin. Hear. LEXIS 161, at * 14 ; Care Access PSN, LLC , 2014

6312Fla. Div. Admin. Hear. LEXIS 3, at *43.

632070 . The three review standards mentioned in the preceding

6330paragraph are markedly different from one another. The abuse of

6340discretion standard is more deferential (or narrower) than the

6349clearly erroneous standard. The bid protest review process

6357nece ssarily entails a decision regarding which of the several

6367standards of review to use in evaluating a particular action.

6377To do this requires that the meaning and applicability of each

6388standard be carefully considered. Phil's Expert Tree Serv.,

6396Inc. , 2007 Fla. Div. Admin. Hear. LEXIS 161, at * 14 - 15 ; Care

6410Access PSN, LLC , 2014 Fla. Div. Admin. Hear. LEXIS 3, at *44 .

642371 . The clearly erroneous standard is generally applied in

6433reviewing a lower tribunal ' s findings of fact. The Florida

6444Supreme Court explained this standard as follows:

6451A finding of fact by the trial court in a

6461non - jury case will not be set aside on

6471review unless there is no substantial

6477evidence to sustain it, unless it is clearly

6485against the weight of the evidence, or

6492unless it was induced by a n erroneous view

6501of the law. A finding which rests on

6509conclusions drawn from undisputed evidence,

6514rather than on conflicts in the testimony,

6521does not carry with it the same

6528conclusiveness as a finding resting on

6534probative disputed facts, but is rather in

6541the nature of a legal conclusion. . . .

6550When the appellate court is convinced that

6557an express or inferential finding of the

6564trial court is without support of any

6571substantial evidence, is clearly against the

6577weight of the evidence or that the trial

6585court h as misapplied the law to the

6593established facts, then the decision is

" 6599clearly erroneous " and the appellate court

6605will reverse because the trial court has

" 6612failed to give legal effect to the

6619evidence " in its entirety.

6623Holland v. Gross , 89 So. 2d 255, 258 (Fla. 1956)(citation

6633omitted).

663472 . Because a dministrative l aw j udges are the triers of

6647fact charged with resolving disputed issues of material fact

6656based upon the evidence presented at hearing, and because bid

6666protests are fundamentally de novo proceeding s, the undersigned

6675is not required to defer to the School Board w i th regard to any

6690findings of objective historical fact that might have been made

6700prior to the School Board ' s proposed action. It is exclusively

6712the undersigned ' s responsibility, as the trie r of fact, to

6724ascertain from the competent, substantial evidence in the record

6733what actually happened in the past or what facts presently

6743exist, as if no findings previously had been made. Phil's

6753Expert Tree S er v., Inc. , 2007 Fla. Div. Admin. Hear. LEXIS 161,

6766at *17 - 18 ; Care Access PSN, LLC , 2014 Fla. Div. Admin. Hear.

6779LEXIS 3, at *46 - 47 .

678673 . If, however, the challenged agency action involves an

6796ultimate factual determination ÏÏ for example, an agency ' s

6806conclusion that a proposal ' s departure from the projec t

6817specifications was a minor irregularity as opposed to a material

6827deviation ÏÏ then some deference is in order, according to the

6838clearly erroneous standard of review. To prevail on an

6847objection to an ultimate finding, therefore, the protester must

6856substant ially undermine the factual predicate for the agency ' s

6867conclusion or convince the undersigned that a defect in the

6877agency ' s logic unequivocally led to a mistake. Phil's Expert

6888Tree Serv., Inc. , 2007 Fla. Div. Admin. Hear. LEXIS 161, at * 18 ;

6901Care Access PS N, LLC , 2014 Fla. Div. Admin. Hear. LEXIS 3,

6913at *47 .

69167 4 . There is another species of agency action that also is

6929entitled to review under the clearly erroneous standard:

6937interpretations of statutes for whose administration the School

6945Board is responsible, and interpretations of the School Board ' s

6956own rules. State Contracting & Eng ' g Corp. v. Dep ' t of Transp. ,

6971709 So. 2d 607, 610 (Fla. 1st DCA 1998). In deference to the

6984School Board ' s expertise, such interpretations will not be

6994overturned unless clearly e rroneous. Id.

70007 5 . This means that if a p etitioner objects to the

7013proposed agency action on the ground that it violates either a

7024governing statute within the agency ' s substantive jurisdiction

7033or the agency ' s own rule, and if further, the validity of the

7047o bjection turns on the meaning of the subject statute or rule,

7059then the agency ' s interpretation should be accorded deference;

7069the challenged action should stand unless the agency ' s

7079interpretation is clearly erroneous (assuming the agency acted

7087in accordance therewith). Phil's Expert Tree S erv ., Inc. , 2007

7098Fla. Div. Admin. Hear. LEXIS 161, at *19 ; Care Access PSN, LLC ,

71102014 Fla. Div. Admin. Hear. LEXIS 3, at *49 .

71207 6 . The same standard of review also applies in a protest

7133following the announcement of an inte nded award, with regard to

7144preliminary agency action taken upon the agency ' s interpretation

7154of the project specifications ÏÏ but for a reason other than

7165deference to agency expertise. Section 120.57(3)(b) provides a

7173remedy for vague or ambiguous specificati ons: they may be

7183protested within 72 hours after the posting of the

7192specifications. The failure to avail oneself of this remedy

7201results in a waiver of the right to complain about the

7212specifications. Phil's Expert Tree Serv., Inc. , 2007 Fla. Div.

7221Admin. Hear. LEXIS 161, at *45 - 46, n.6 ; Care Access PSN, LLC ,

72342014 Fla. Div. Admin. Hear. LEXIS 3, at *50.

72437 7 . Consequently, if the dispute in a protest challenging

7254a proposed award turns on the interpretation of an ambiguous or

7265vague s pecification, which could have been corrected or

7274clarified prior to acceptance of the bids or proposals had a

7285timely specifications protest been brought, and if the agency

7294has acted thereafter in accordance with a permissible

7302interpretation of the specification (i.e., one that is n ot

7312clearly erroneous), then the agency ' s intended action should be

7323upheld ÏÏ not out of deference to agency expertise, but as a

7335result of the protester ' s waiver of the right to seek relief

7348based on a faulty specification. Phil's Expert Tree Serv.,

7357Inc. , 200 7 Fla. Div. Admin. Hear. LEXIS 161, at *45 - 46, n.6;

7371Care Access PSN, LLC , 2014 Fla. Div. Admin. Hear. LEXIS 3, at

7383*49 - 50.

73867 8 . The statute also requires that agency action (in

7397violation of the applicable standard of conduct) which is

" 7406arbitrary, or caprici ous " be set aside. The phrase " arbitrary,

7416or capricious " can be equated with the abuse of discretion

7426standard because the concepts are practically indistinguishable Ï

7434and because use of the term " discretion " serves as a useful

7445reminder regarding the kind of agency action reviewable under

7454this highly deferential standard. Phil's Expert Tree Serv.,

7462Inc. , 2007 Fla. Div. Admin. Hear. LEXIS 161, at *19 ; Care Access

7474PSN, LLC , 2014 Fla. Div. Admin. Hear. LEXIS 3, at *51 .

74867 9 . A n arbitrary decision is one that is n ot supported by

7501facts or logic, or is despotic. Agrico Chemical Co. v. Dep ' t of

7515Envtl. Reg. , 365 So. 2d 759, 763 (Fla. 1st DCA 1978), cert.

7527denied , 376 So. 2d 74 (Fla. 1979). Thus, under the arbitrary or

7539capricious standard, " an agency is to be subjected only to the

7550most rudimentary command of rationality. The reviewing court is

7559not authorized to examine whether the agency ' s empirical

7569conclusions have support in substantial evidence. " Adam Smith

7577Enters., Inc. v. Dep ' t of Envtl. Reg. , 553 So. 2d 1260, 12 73

7592(Fla. 1st DCA 1989). Nevertheless,

7597the reviewing court must consider whether

7603the agency: (1) has considered all relevant

7610factors; (2) has given actual, good faith

7617consideration to those factors; and (3) has

7624used reason rather than whim to progress

7631fr om consideration of each of these factors

7639to its final decision.

7643Id.

764480 . Whether the standard is called " arbitrary or

7653capricious " or " abuse of discretion, " the scope of review, which

7663demands maximum deference, is the same. Accordingly , the narrow

" 7672arbit rary or capricious " standard of review cannot properly be

7682applied in evaluating all agency actions that might be

7691challenged in a bid protest; rather, this highly deferential

7700standard appropriately applies only to those decisions which are

7709committed to the agency ' s discretion. Phil's Expert Tree S erv .,

7722Inc. , 2007 Fla. Div. Admin. Hear. LEXIS 161, at *22 ; Care Access

7734PSN, LLC , 2014 Fla. Div. Admin. Hear. LEXIS 3, at *53 - 54 .

774881 . Therefore, where a p etitioner objects to agency action

7759that entails the exercise of discretion, but only in such

7769instances, the objection cannot be sustained unless the agency

7778abused its discretion, i.e., acted arbitrarily or capriciously.

7786Phil's Expert Tree Serv., Inc. , 2007 Fla. Div. Admin. Hear.

7796LEXIS 161, at *22; Care Access PSN, LLC , 2014 Fla. Div. Admin.

7808Hear. LEXIS 3, at *54.

781382 . The third standard of review articulated in

7822section 120.57(3)(f) is unique to bid protests. The " contrary

7831to competition " test is a " catch - all " which applies to agency

7843actions that do not turn on th e interpretation of a statute or

7856rule, do not involve the exercise of discretion, and do not

7867depend upon a determination of ultimate fact. Phil's Expert

7876Tree Serv., Inc. , 2007 Fla. Div. Admin. Hear. LEXIS 161, at *23 ;

7888Care Access PSN, LLC , 2014 Fla. Div. Admin. Hear. LEXIS 3,

7899at *54 .

790283 . Although the contrary to competition standard is less

7912well defined than the other review standards, the undersigned

7921concludes that the set of proscribed actions should include, at

7931a minimum, those which: (a) create the a ppearance of and

7942opportunity for favoritism; (b) erode public confidence that

7950contracts are awarded equitably and economically; (c) cause the

7959procurement process to be genuinely unfair or unreasonably

7967exclusive; or (d) are unethical, dishonest, illegal, or

7975fraudulent. Phil's Expert Tree Serv., Inc. , 2007 Fla. Div.

7984Admin. Hear. LEXIS 161, at *23 ; Care Access PSN, LLC , 2014 Fla.

7996Div. Admin. Hear. LEXIS 3, at *54 .

80048 4 . Turning to the merits of the instant case, AXA

8016Equitable ' s bid was non - responsive and devia ted materially from

8029the RFP by altering the B1 form to add a third column with three

8043separate cost proposals. The B1 form solicits two cost

8052proposals, one for " Sole Carrier " and one for " Multiple

8061Carrier. " The RFP and B1 form do not allow for proposers t o

8074include more than one multiple carrier proposal.

80818 5 . To be sure, t he form specifically advises proposers in

8094bold letters that: " If you are proposing annuity product(s),

8103please complete the following form for both being a sole carrier

8114or one of multiple carriers. " Section 4.7 of the RFP

8124unequivocally warns: " No deviations from this form are

8132permitted. No conditions or qualifications (e.g., participation

8139requirements) to the quoted rates are acceptable. "

81468 6 . Clearly, the B1 form unambiguously requires proposers

8156of annuity products to complete the form " for both being a sole

8168carrier or one of multiple carriers . " (emphasis added). There

8178are only two columns on the form, one for being a sole carrier,

8191and another column for being " one of multiple carrier s. "

8201(emphasis added). The use of the word " one " in the instructions

8212unambiguously refers to the singular and a requirement to submit

8222only one multiple proposal, as opposed to any number of multiple

8233proposals in excess of one .

82398 7 . Had the School Board int ended to allow the submission

8252of more than one multiple propos al and an alteration of the B1

8265form to include more than one multiple proposal, i t would have

8277said so. It did not. It used the word " one " for a reason, to

8291disallow more than one multiple propo sal. It also provided only

8302one column for a single multiple carrier proposal.

83108 8 . The resolution of this issue of responsiveness

8320necessarily turns on the meaning of the terms used in the RFP.

8332Because no one timely protested the specifications, the Schoo l

8342Board ' s interpretation of this provision would stand unless

8352clearly erroneous, provided the terms were ambiguous, vague, or

8361unreasonable. On the other hand, if the terms were unambiguous

8371and otherwise lawful, then the School Board ' s interpretation is

8382no t entitled to deference because plain language requires no

8392interpretation. The question, in that instance, would be

8400whether the School Board implemented the clear and unambiguous

8409language of the RFP. If not, then the School Board ' s action

8422would be clearl y erroneous or contrary to competition.

84318 9 . Th e School Board does not contend that the language

8444within the RFP is ambiguous. Instead, the School Board argues

8454that AXA Equitable ' s multiple vendor proposals met or exceeded

8465Sections 4.2 and 7.1 and were con sistent with the RFP ' s terms

8479and conditions or, in the alternative, constituted waivable

8487technicalities under Sections 5.1 and 7.33 . 2 of the RFP. The

8499School Board ' s arguments are without merit.

850790 . The plain reading of Section 4.2 is that the phrase

" 8519fol lowing criteria " as used therein pertains to the critera

8529within Section 4.2 (4.2.1, 4.2.2, 4.2.3, 4.2.4, 4.2.5, and

85384.2.6) , only . To accept the School Board ' s position would

8550render meaningless the admonitions in Section 4.7 of the RFP and

8561the B1 form agai nst submitting more than one multiple vendor

8572proposal and deviating from the form .

857991 . Section 7.1 of the RFP relates to " Indemnification ,"

8589and in no way relates to whether multiple vendor proposals or

8600alterations to the B1 form are allowe d.

860892. Contrary to the School Board's contention, nothing in

8617the RFP allows the alteration to the B1 form and submission of

8629more than one multiple vendor proposal, as submitted by AXA

8639Equitable.

86409 3 . The undersigned thus concludes, as a matter of law,

8652that the RFP is una mbiguous in its requirement to limit each

8664proposer to one multiple vendor proposal. Consequently, the

8672language does not need to be interpreted; it can be applied to

8684the circumstances at hand as a fact - finding function. Pottsburg

8695Utilities, Inc. v. Daugha rty , 309 So. 2d 199, 202 (Fla. 1st DCA

87081975)( " Where a contract is plain and unambiguous, there is no

8719room for, and the court may not resort to, construction or

8730interpretation, but must apply the contract as it is written. " ).

87419 4 . Even if the RFP were ambig uous, which it is not, the

8756School Board ' s interpretation would be clearly erroneous.

87659 5 . For the above reasons, the undersigned determines, as

8776a matter of ultimate fact, that AXA Equitable ' s bid was not

8789responsive to the plain language of the RFP by inclu ding an

8801additional column and two multiple carrier proposals.

88089 6 . It remains to be determined whether the School Board ' s

8822intended award might be upheld on the theory that the

8832irregularity in AXA Equitable ' s bid was a minor one that the

8845School Board could waive. Because the School Board found AXA

8855Equitable ' s bid to be responsive, however, the intended award

8866was not based on a finding that AXA Equitable ' s alterations to

8879the B1 form by adding an additional column and two multiple

8890carrier proposals constitute d a minor deviation, which means

8899that there exists no ultimate factual determination in this

8908regard to review for clear error.

89149 7 . " When an agency asserts for the first time as a party

8928litigant in a bid protest that an irregularity was immaterial,

8938the con tention must be treated, not with deference as a

8949presumptively neutral finding of ultimate fact, but with fair

8958impartiality as a legal argument; in other words, the agency is

8969entitled to nothing more or less than to be heard on an equal

8982footing with the pr otester. " Phil ' s Expert Tree S er v . , Inc. v.

8998Broward Cnty . Sch . Bd . , Case No. 06 - 4499BID, 200 7 Fla. Div. Adm.

9015Hear. LEXIS 161, *24 (Fla. DOAH Mar . 19, 2007).

90259 8 . As a result, the question whether AXA Equitable ' s

9038alterations to the B1 form by adding an ad ditional column and

9050two multiple carrier proposals is a minor deficiency must be

9060decided de novo.

90639 9 . It has long been recognized that " although a bid

9075containing a material variance is unacceptable, not every

9083deviation from the invitation to bid is materi al. [A deviation]

9094is material if it gives the bidder a substantial advantage over

9105the other bidders and thereby restricts or stifles competition. "

9114Tropabest Foods, Inc. v. State Dep ' t of Gen . Serv s. , 493 So. 2d

913050, 52 (Fla. 1st DCA 1986). " The test for measuring whether a

9142deviation in a bid is sufficiently material to destroy its

9152competitive character is whether the variation affects the

9160amount of the bid by giving the bidder an advantage or benefit

9172not enjoyed by other bidders. " Harry Pepper & Assoc . , Inc. v.

9184City of Cape Coral , 352 So. 2d 1190, 1193 (Fla. 2d DCA 1977).

9197100 . In the present case, the evidence adduced at hearing

9208demonstrates that AXA Equitable ' s alteration to the B1 form by

9220adding an additional column and two multiple vendor proposals is

9230material. As detailed above, the alterations affected the price

9239of the bid. AXA Equitable submitted multiple cost proposals

9248with different prices which allowed it to fine - tune its bid, get

9261an extra look, and gain a competitive advantage over other

9271bidde rs who submitted only one multiple vendor proposal.

928010 1 . For the same reasons detailed above, AXA Equitable ' s

9293failure to provide a figure for net revenue pricing on the B1

9305fo r m is non - responsive , material , and allowed it to obtain a

9319competitive advantage over other bidders . The failure to

9328provide a figure for net pricing affect ed the price of the bid.

9341To suggest, in response to the two multiple vendor proposals

9351that: " This would be higher than 1.70 if we are not the single

9364provider, " says nothing about what the net revenue pricing will

9374be. AXA Equitable was required to commit to a figure in basis

9386points for net revenue pricing in response to the RFP, and its

9398failure to do so was non - responsive and material.

940810 2 . Finally, LSW contends that the Insurance Committee ' s

9420scoring of AXA Equitable as being the third - ranked multiple

9431vendor should be rejected as arbitrary and capricious because

9440the members lacked experience in supplemental retirement

9447benefits, annuities, or mutual funds, and they were not given

9457su fficient time to evaluate thoughtfully and score the

9466proposals . This argument is rejected.

947210 3 . The evidence adduced at hearing demonstrates that the

9483Insurance Committee routinely develops RFP ' s and evaluate s other

9494vendor responses for insurance and empl oyee benefits programs.

9503The Insurance Committee ' s deliberations on the RFP were in

9514conjunction with recommendations from district staff, legal

9521counsel, and the School Board ' s consultant Gallagher. Gallagher

9531provided the Insurance Committee with an overvi ew of tax

9541sheltered annuities and a Powerpoint presentation of the

9549gloss a ry of terms concerning annuities and mutual funds in

9560advance of the release of the RFP.

956710 4 . The Insurance Committee members had ample opportunity

9577to review the proposals prior to th e scoring. The Insurance

9588Committee received the RFP responses a month before the scoring

9598meeting. Gallagher provided the Insurance Committee with

9605executive summaries which placed the various proposers ' verbatim

9614responses in a side - by - side format. Gallag her made a

9627presentation to the Insurance Committee at its scoring meeting,

9636and committee members asked questions during that meeting of the

9646insurance consultant, school district staff, and legal counsel

9654regarding the RFP responses and evaluation process.

96611 0 5 . Although the Insurance Committee members spent

9671approximately 20 to 30 minutes scoring the proposals, no

9680evidence was presented to demonstrate that any committee member

9689lacked sufficient time to complete the scoring of the proposals.

9699R ECOMMENDATION

9701Bas ed on the foregoing Findings of Fact and Conclusions of

9712Law, it is RECOMMENDED that the Broward County School Board

9722enter a f inal o rder rescinding the proposed award to AXA

9734Equitable for annuity products in favor of an award to LSW as

9746the third - ranked resp onsive and responsible vendor for

9756supplemental annuity retirement benefits.

9760DONE AND ENTERED this 3 1st day of December , 2014 , in

9771Tallahassee, Leon County, Florida.

9775S

9776DARREN A. SCHWARTZ

9779Administrative Law Judge

9782Division of Administrative Hearings

9786The DeSoto Building

97891230 Apalachee Parkway

9792Tallahassee, Florida 32399 - 3060

9797(850) 488 - 9675

9801Fax Filing (850) 921 - 6847

9807www.doah.state.fl.us

9808Filed with the Clerk of the

9814Division of Administrative Hearings

9818this 3 1s t day of December , 2014 .

9827ENDNOTE S

98291/ On August 1, 2014, the undersigned also issued the Order of

9841Pre - hearing Instructions. Among other things, this Order

9850required the School Board's counsel to "forthwith furnish to all

9860bidders other than the Petitioner a copy of the fo rmal protest

9872in this case, a copy of the Notice of Hearing in this case, and

9886a copy of this Order. " At the same time, counsel for the School

9899Board was required to " notify all bidders other than the

9909Petitioner that their substantial interests may be affect ed by

9919the ultimate disposition of this proceeding and that, if they

9929wish to participate as a party in this proceeding, they must

9940file a petition to intervene as a party. " The Order of Pre -

9953hearing Instructions further states that: " Any petition to

9961interve ne must substantially conform with the requirements of

9970Florida Administrative Code Rule 28 - 106.205 and should be filed

9981at the earliest practicable date. "

9986In the present case, no petitions to intervene were filed by any

9998of the bidders. However, a represen tative of AXA Equitable was

10009present during the hearing and observed the hearing.

100172/ The parties stipulated at the final hearing that these

10027witnesses were unavailable for the final hearing, and therefore,

10036their depositions could be received into evidence and considered

10045by the undersigned in lieu of their live testimony.

100543 / LSW is headquartered in Addison, Texas, and is a wholly - owned

10068subsidiary of the National Life Insurance Group. LSW operates

10077throughout the country, with its major sales in Florida,

10086Ca lifornia, and Texas.

100904 / The RFP states: " For inactive vendors, at SBBC ' s sole

10103option, SBBC may or may not continue to maintain payroll

10113deductions for participating employees; however, all new

10120enrollments will be discontinued. " School Board Policy 3601

10128prohibits the discontinuance of payroll deduction for existing

10136enrollees. School Board Policy 3601 provides: " Any company

10144currently participating in the TSA program but not recommended

10153will be authorized to continue payroll deductions and service

10162activit y for their existing enrollees only. Acceptance of new

10172enrollments will be suspended. "

101765 / Gallagher determined that the last column of AXA Equitable ' s

10189B1 form should have been its five or more multiple vendor

10200annuity proposal based on a review of the di fferent " Mortality,

10211Expense, and Administrative Charges, " which are set forth in the

10221three columns of AXA Equitable ' s B1 form.

102306 / Three of the Insurance Committee members scored AXA

10240Equitable's two - to - four vendor proposal the same for the cost of

10254service s as AXA Equitable's five or more vendor proposal. Only

10265one Insurance Committee member scored AXA Equitable's five or

10274more vendor proposal for cost of services higher than its two -

10286to - four vendor proposal.

10291COPIES FURNISHED:

10293Robert Paul Vignola, Esquire

10297Office of the General Counsel

10302Eleventh Floor

10304600 Southeast Third Avenue

10308Fort Lauderdale, Florida 33301

10312(eServed)

10313Cynthia S. Tunnicliff, Esquire

10317Brian A. Newman, Esquire

10321Pennington, P.A.

10323Second Floor

10325215 South Monroe Street

10329Post Office Box 10095

10333Tall ahassee, Florida 32302 - 2095

10339(eServed)

10340Lois S. Tepper, Interim General Counsel

10346Department of Education

10349Turlington Building, Suite 1244

10353325 West Gaines Street

10357Tallahassee, Florida 32399 - 0400

10362(eServed)

10363Robert W. Runcie, Superintendent

10367Broward County Scho ol Board

10372600 Southeast Third Avenue

10376Fort Lauderdale, Florida 33301 - 3125

10382(eServed)

10383Pam Stewart, Commissioner

10386Department of Education

10389Turlington Building, Suite 1514

10393325 West Gaines Street

10397Tallahassee, Florida 32399 - 0400

10402(eServed)

10403NOTICE OF RIGHT TO SUB MIT EXCEPTIONS

10410All parties have the right to submit written exceptions within

104201 0 days from the date of this Recommended Order. Any exceptions

10432to this Recommended Order should be filed with the agency that

10443will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 04/01/2015
Proceedings: Stipulated Motion for Agreed Final Order filed.
PDF:
Date: 04/01/2015
Proceedings: Agency Agreed Final Order filed.
PDF:
Date: 03/17/2015
Proceedings: Agency Final Order
PDF:
Date: 01/06/2015
Proceedings: Notice of Appeance of Specifically-Named Person (Joseph M. Goldstein and Andrew Schwartz) filed.
PDF:
Date: 01/05/2015
Proceedings: Notice of Appearance (Joseph Goldstein) filed.
PDF:
Date: 12/31/2014
Proceedings: Recommended Order
PDF:
Date: 12/31/2014
Proceedings: Recommended Order (hearing held October 1, 2014). CASE CLOSED.
PDF:
Date: 12/31/2014
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 12/01/2014
Proceedings: Petitioner's Proposed Findings of Fact and Conclusions of Law filed.
PDF:
Date: 12/01/2014
Proceedings: Respondent School Board's Proposed Recommended Order filed.
PDF:
Date: 12/01/2014
Proceedings: Respondent School Board's Notice of Unavailability filed.
PDF:
Date: 11/18/2014
Proceedings: Order Granting Extension of Time.
PDF:
Date: 11/18/2014
Proceedings: Petitioner's Unopposed Motion for Extension of Time to File Proposed Recommended Order filed.
PDF:
Date: 10/30/2014
Proceedings: Notice of Filing Transcript.
Date: 10/30/2014
Proceedings: Transcript Volume I-II (not available for viewing) filed.
PDF:
Date: 10/21/2014
Proceedings: (Resondent, School Board's Notice of Filing) Transcript of Formal Hearing filed.
Date: 10/03/2014
Proceedings: Joint Hearing Exhibits filed (exhibits not available for viewing).
PDF:
Date: 10/03/2014
Proceedings: Order Granting Petitioner`s Unopposed Motion for Leave to File Amended Petition.
Date: 10/01/2014
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 09/29/2014
Proceedings: Joint Pre-hearing Stipulation filed.
PDF:
Date: 09/29/2014
Proceedings: Life Insurance Company of the Southwest's Unopposed Motion for Leave to File Amended Petition filed.
PDF:
Date: 09/26/2014
Proceedings: Notice of Taking Depositions (of Gerry Desmond and Barbara Crowe) filed.
PDF:
Date: 09/26/2014
Proceedings: Notice of Taking Depositions (of Victor Cruz and Annie Feldman) filed.
PDF:
Date: 09/24/2014
Proceedings: Order Granting Motion to Change Location of Final Hearing.
PDF:
Date: 09/24/2014
Proceedings: Amended Notice of Hearing (hearing set for October 1 through 3, 2014; 9:00 a.m.; Fort Lauderdale, FL; amended as to Hearing Location).
PDF:
Date: 09/24/2014
Proceedings: Respondent School Board's Notice of Serving Answers and Objections to Second Set of Interrogatories of Petitioner Life Insurance Company of the Southwest filed.
PDF:
Date: 09/23/2014
Proceedings: Joint Motion to Change Location of Final Hearing filed.
PDF:
Date: 09/18/2014
Proceedings: Life Insurance Company of the Southwest's Notice of Service of Second Set of Interrogatories to Respondent filed.
PDF:
Date: 09/18/2014
Proceedings: Amended Notice of Taking Deposition (of Lisa Maxwell) filed.
PDF:
Date: 09/17/2014
Proceedings: Notice of Taking Deposition (of Lisa Maxwell) filed.
PDF:
Date: 09/17/2014
Proceedings: Second Amended Notice of Taking Depositions filed.
PDF:
Date: 09/17/2014
Proceedings: Amended Notice of Taking Depositions filed.
PDF:
Date: 09/16/2014
Proceedings: Life Insurance Company of the Southwest's Notice of Taking Depo of Agency Representative of Broward County School Board filed.
PDF:
Date: 09/12/2014
Proceedings: Notice of Taking Depositions filed.
PDF:
Date: 09/05/2014
Proceedings: Respondent School Board's Response and Objections to Second Request for Production of Petitioner Life Insurance Company of the Southwest filed.
PDF:
Date: 09/05/2014
Proceedings: Respondent School Board's Response and Objections to First Request for Production of Petitioner Life Insurance Company of the Southwest filed.
PDF:
Date: 09/05/2014
Proceedings: Respondent School Board's Response to First Requests for Admission of Petitioner Life Insurance Company of the Southwest filed.
PDF:
Date: 09/05/2014
Proceedings: Respondent School Board's Notice of Serving Answers and Objections to First Set of Interrogatories of Petitioner Life Insurance Company of the Southwest filed.
PDF:
Date: 09/05/2014
Proceedings: Life Insurance Company of the Southwest's Response to Broward County School Board's First Request to Produce filed.
PDF:
Date: 09/05/2014
Proceedings: Life Insurance Company of the Southwest's Response to Broward County School Board's First Requests for Admission filed.
PDF:
Date: 09/05/2014
Proceedings: Life Insurance Company of the Southwest's Notice of Service of Answers to Respondent's First Set of Interrogatories filed.
PDF:
Date: 09/03/2014
Proceedings: Life Insurance Company of the Southwest's Second Request for Production to Broward County School Board filed.
PDF:
Date: 08/27/2014
Proceedings: Respondent School Board's First Request to Produce to Petitioner Life Insurance Company of the Southwest filed.
PDF:
Date: 08/27/2014
Proceedings: Respondent School Board's First Requests for Admission to Petitioner Life Insurance Company of the Southwest filed.
PDF:
Date: 08/22/2014
Proceedings: Life Insurance Company of the Southwest's Requests for Admission to Broward County School Board filed.
PDF:
Date: 08/22/2014
Proceedings: Life Insurance Company of the Southwest's First Request for Production to Broward County School Board filed.
PDF:
Date: 08/22/2014
Proceedings: Life Insurance Company of the Southwest's Notice of Service of First Interrogatories to Broward County School Board filed.
PDF:
Date: 08/12/2014
Proceedings: Notice of Appearance (Brian Newman) filed.
PDF:
Date: 08/11/2014
Proceedings: Notice of Hearing (hearing set for October 1 through 3, 2014; 9:00 a.m.; Fort Lauderdale, FL).
PDF:
Date: 08/01/2014
Proceedings: Order of Pre-hearing Instructions.
Date: 07/31/2014
Proceedings: CASE STATUS: Pre-Hearing Conference Held.
PDF:
Date: 07/31/2014
Proceedings: Referral and LSW Referral Exhibits filed.
PDF:
Date: 07/30/2014
Proceedings: Formal Written Protest and Petition for Administrative Hearing filed.
PDF:
Date: 07/30/2014
Proceedings: Written Request for Chapter 120.57(1) and 120.57(3), F.S. Hearing filed.
PDF:
Date: 07/30/2014
Proceedings: Referral Letter filed.

Case Information

Judge:
DARREN A. SCHWARTZ
Date Filed:
07/30/2014
Date Assignment:
07/30/2014
Last Docket Entry:
04/01/2015
Location:
Fort Lauderdale, Florida
District:
Southern
Agency:
ADOPTED EXCEPT FOR PENALTY
Suffix:
BID
 

Counsels

Related DOAH Cases(s) (1):

Related Florida Statute(s) (4):