14-004695 Micheal D. Bristol vs. American Water
 Status: Closed
Recommended Order on Monday, April 27, 2015.


View Dockets  
Summary: Petitioner did not prove, by a preponderance of evidence, that his employer discriminated in violation of the Florida Civil Rights Act.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8MICHEAL D. BRISTOL,

11Petitioner,

12vs. Case No. 14 - 4695

18AMERICAN WATER,

20Respondent.

21_______________________________/

22RECOMMENDED ORDER

24Pursuant to notice, a hearing was conducted in this case on

35February 17, 2015, in Pensacola, Florida, before R. Bruce

44McKibben, a duly - designated Administrative Law Judge with the

54Division of Administrative Hearings, pursuant to authority set

62forth in section 120.57(1), Florida Statutes. Unless

69specifically stated otherwise herein, all references to the

77Florida Statutes will be to the 2014 codification.

85APPEARANCES

86For Petitioner: Therese A. Felth, Esquire

92McKenzie Law Firm, P.A .

97905 East Hatton Street

101Pensacola, Florida 32503 - 3931

106For Respondent: Rodrick D. Holmes, Esquire

112Littler Mendelson PC

1153725 Champion Hills Drive

119Memphis, Tennessee 38125

122STATEMENT OF THE ISSUE

126Whether Respondent, American Water Service Company, Inc.,

133(ÐAmerican WaterÑ), discriminated against Petitioner, Micheal D.

140Bristol (ÐBristolÑ), in violation of the Florida Human Rights

149Act and, if so, what penalty should be imposed?

158PRELIMINARY STATEMENT

160On March 7, 2014, Bristol filed an Employment Complaint of

170Discrimination with the Florida Commission on Human Relations

178(ÐF CHRÑ). The complaint alleged discrimination by BristolÓs

186employer, American Water, on the basis of BristolÓs handicap or

196disability. FCHR issued a Determination: No Cause dated

204September 8, 2014. Bristol timely filed a Petition for Relief

214from an Unlaw ful Employment Practice on October 9, 2014. The

225Petition was forwarded to the Division of Administrative

233Hearings and assigned to the undersigned.

239At the final hearing, Bristol testified on his own behalf

249and called four additional witnesses: Sonya Jackson, RN, a

258contract nurse with American Water; Preston Pallas, senior Human

267Relations (ÐHRÑ) business partner with American Water; Laura

275Delles, HR business partner with American Water; and Travis

284Stabler, BristolÓs domestic partner. BristolÓs exhibits 1 - 3,

2935 - 6, 10 - 11, 13, 16, 19 - 21, and 2 3 were admitted into evidence.

311American Water did not call any witnesses, having presented its

321case - in - chief through BristolÓs witnesses. American WaterÓs

331exhibits 6, 12 - 13, 30 - 31, 34, and 36 - 37 were admitted into

347evidence. American Water filed a Motion in Limine just prior to

358commencement of the final hearing, seeking to exclude all

367evidence and testimony concerning BristolÓs Family Medical Leave

375Act (ÐFMLAÑ) leave taken during his employ at American Water.

385The motion was denied with leave to raise objections to such

396testimony during final hearing.

400The parties agreed to order a transcript of the final

410hearing. The parties requested 20 days after filing of the

420transcript at DOAH to submit their p roposed r ecom mended orders;

432the request was granted. The T ranscript was filed at DOAH on

444March 5, 2015. Each party timely filed a P roposed R ecommended

456O rder and each was considered in the preparation of this

467Recommended Order. 1 /

471FINDINGS OF FACT

4741. Bristol is a 33 - year - old, Caucasian male. He has been

488diagnosed with lumbar disk degeneration, depression, and

495anxiety. He holds a General Education Degree. At all times

505relevant hereto, Bristol was employed by American Water as a

515customer service representative. A cu stomer service

522representative fields calls from American WaterÓ s customers

530concerning complaints, renewals, changes in services, or other

538i ssue s. The customer service representative uses a telephone

548and computer to respond to between 60 and 100 customer inquiries

559per day. The customerÓs account information is brought up on

569the customer service representativeÓs computer in order to

577assist with whatever issue is raised concerning the customerÓs

586complaint or issue.

5892. A merican Water is a utilities company th at contracts

600with municipalities to provide water and sewer services to the

610citizens of the cities. It is a national company with water

621utility customers in several states. It is governed in part by

632the Public Utilities Commission and is charged with mee ting

642certain standards regarding customer complaints. Having

648customer service representatives who are available and qualified

656is an important factor in meeting those standards.

6643. There are between 200 and 2 50 customer service

674representatives at American WaterÓs office in Pensacola,

681Florida, where Bristol was employed. American Water has another

690customer service center in Alton , Illinois , with about 200

699customer service representative s . Calls coming in from

708customers are routed to the first available representative,

716regardless of at which service center they are working. Each

726representative sits in a cubicle with a desk holding two

736computer monitors, a telephone , and other necessary equipment.

744The customer service representatives wear heads ets for the

753telephone which have cords of five to six feet in length. The

765back side of the cubicle is open to a common area.

7764. It is imperative that American Water maintain an

785adequate workforce of representatives each day. Using

792historical data, American Water tries to estimate the number of

802representatives who must be working each hour of each day. Some

813days historically hav e more incoming calls than other days, and

824American Water staffs accordingly. It is understood that some

833employees may need to take sick leave from time to time. All

845employees are given vacation days. Thus, making sure that there

855are enough workers on any given day is a moving target, yet it

868is integral to the work being done. American Water has

878instituted policies to help assure adequate staff. For example,

887there is a limit on the number of employees who may be on

900vacation at any given time. Some employees are allowed to work

911part time, but with a very definitive schedule. All employees

921are re quired to notify American Water immediately if they are

932unable to work on their assigned dates and times. Attendance is

943a singularly important requirement for an American Water

951cus tomer service representative.

9555. A t some point in time after he was first hi red by

969American Water, Bristol was diagnosed with a degenerative disk

978disorder . The disorder causes him discomfort, making it

987difficult to sit for long periods of time. (However, see

997paragraph 19 , below.)

10006. Bristol left his employment with American Water in

1009October 2010. In May 2011, he returned to American Water, again

1020as a representative in the customer service center. He had the

1031same duties as in his previous employment.

10387. As Bristol began to experience more problems w ith his

1049back, he began to use up all of his annual leave and sick leave

1063when he felt he was unable to work. There was no evidence

1075presented at final hearing as to how many annual leave hours

1086employees receive, but each employee is allowed 80 sick leave

1096ho urs per year . In 2012 , Bristol applied for additional leave

1108under FMLA and was approved for 480 hours , equivalent to 60 full

1120work days . American Water approved i ntermittent leave under

1130FMLA for one day per month with up to two days per time. During

1144calendar year 2012 , Bristol used some but not all of his FMLA

1156leave.

11578. Bristol reapplied for FMLA leave again in February

11662013 , and was approved for another 480 hours. In that year, he

1178used all 480 hours of FMLA leave. Bristol took leave whenever

1189he felt like his back pain would prevent him from working . The

1202leave was described as ÐintermittentÑ because there was no

1211regular schedule or times associated with the leave. His

1220schedule was, therefore, contrasted from a part - time employee

1230who works fe wer hours on a predetermined but regular schedule.

12419. On or about November 18, 2013, Bristol was notified

1251that his FMLA leave had been used up. He had also exhausted his

1264annual leave and sick leave allotment. Despite the fact that

1274BristolÓs intermittent leave had created scheduling problems for

1282the company , a n employee of American Water provided Bristol with

1293the necessary paperwork for requesting leave under the Americans

1302with Disability Act (ÐADAÑ) . Part of that paperwork was a

1313Health Care Provider Stat ement (ÐHCPSÑ) to be completed by his

1324physician. Bristol was advised that after completing the HCPS ,

1333American Water would try to ascertain whether there were any

1343accommodations they could provi de to him on the job. Bristol

1354submitted the HCPS to his treat ing physician to be completed and

1366returned to American Water.

137010. Meanwhile, American Water tried to accommodate

1377BristolÓs condition. He was provided an ergonomic work station ,

1386having a desk that could be raised or lowered, allowing Bristol

1397to work while standing or sitting. He could change positions as

1408needed to alleviate his back pain as much as possible. He could

1420move, albeit not very far, within his small work area.

1430Contradictory testimony was presented as to the exact size or

1440configuration of the w ork space, so how much Bristol was able to

1453move around is not clear. It is clear, however, that American

1464Water attempted to accommodate his needs as much as the

1474situation allowed.

147611. BristolÓs physician, Dr. Carie Fletcher , completed and

1484signed the HCPS on November 26, 2013. The form was provided to

1496American Water. Based upon the information supplied by

1504Dr. Fletcher, American Water notified Bristol by letter dated

1513December 2 , 2013 , that the current ergonomic work station and

1523job duties were sufficient accommodations for the malady

1531described by his doctor . Bristol said he did not believe the

1543accommodations w ere sufficient.

154712. American Water thereafter asked Dr. Fletcher whether

1555she had anything to add concerning BristolÓs disability or

1564impairment. In response to that inquiry, Dr. Fletcher amended

1573her previous submission , specifically on sectio ns 4(b) and 7 of

1584the form. S ection 4(b) asks this question: ÐIs the Patient

1595Òsubstantially limitedÓ as to the condition, manner, or duration

1604under which the Patient can perform that major life activity as

1615compared to the condition, manner, or duration under which the

1625average person in the general population can pe rform that same

1636major life activity.Ñ Dr. Fletcher had originally stated,

1644ÐCannot stand/sit for prolonged periods (>1 hr), cannot lift

1653objects >25 lbs secondary to back pain.Ñ Upon American Water Ó s

1665inquiry, she added this statement: ÐMay expect exacerba tion of

1675back pain/D J D intermittently, up to 5 - 7 occurrences per month,

1688at two days per occurrence.Ñ 2 / The question at s ection 7 of the

1703form asked, ÐDoes the diagnosed condition or conditions affect

1712the PatientÓs ability to perform any one of the essential

1722funct ions of the PatientÓs position?Ñ. Dr. Fletcher originally

1732stated: ÐRecommend allowing frequent position changes, limit

1739lifting; will likely still experience intermittent exacerbations

1746of back pain.Ñ When American Water asked for additional detail,

1756Dr. Fletcher added: ÐPlease allow pt to stand and walk at

1767liberty for approx five minutes every hour.Ñ The amendments

1776were provided to Am erican Water on December 10, 2013.

178613. American WaterÓs HR personnel discussed the doctorÓs

1794recommendations and decided that the ergonomic work area and the

1804extension cord on the telephone headset would allow Bristol the

1814movement and flexibility needed. Lif ting heavy objects was not

1824part of BristolÓs job duties, so that was not discussed.

183414. Dr. Fletcher did not sp e cifically suggest intermittent

1844leave for Bristol, nor did she state that he would need to take

1857leave five to seven times per month at one to two days per time.

1871Rather, her response to American WaterÓs inquiry was that

1880Bristol Ðmay expect exacerbationÑ of his condition five to seven

1890times a month. In section 8 of the form Î which is the section

1904for the physician to recommend accommodations Î Dr. F letcher

1914wrote only, ÐAs noted above.Ñ (Again, see endnote 2, below).

192415. On January 31, 2014, American Water again contacted

1933Dr. Fletcher for additional information. She was asked about

1942BristolÓs mental or psychological disorder, to which she

1950replied, Ð depression and anxietyÑ but that the condition did not

1961currently limit BristolÓs activities. As to the lumbar disk

1970degeneration, the limitations were listed as, Ðlimits his

1978ability to sit/stand/lift items and duration of work tolerated.Ñ

1987Dr. Fletcher was provided a matrix outlining BristolÓs essential

1996job functions and asked what accommodations might be warranted

2005for each.

200716. Dr. Fletcher replied to those inquiries on February 6

2017as follows (paraphrased) :

2021As for typing, Bristol may need to take

2029breaks every hour;

2032As for sitting, Bristol should be allowed to

2040move/walk for five minutes every hour;

2046As for standing, Bristol should be allowed

2053to sit/ rest for five minutes every hour;

2061As to whether he could work full time, i.e.,

2070attenda nce, yes, as long as the previously

2078noted accommodations were provided.

208217. It is significant that Dr. Fletcher again did not

2092recommend intermittent leave for Bristol. Bristol nonetheless

2099continued to ask American Water to approve intermittent leave as

2109an a ccommodation. The primary reason American Water would not

2119approve intermittent leave for Bristol was that it was necessary

2129to be able to staff the customer service center at all times.

2141Allowing employees to miss work randomly would adversely affect

2150Ameri can WaterÓs ability to insure adequate staff. In fact,

2160American Water considered Bristol a very good employee and would

2170have preferred to retain him if possible. This was despite an

2181allegation that Bristol had forwarded computer screen shots of

2190customers to his personal email address, a terminable offense.

219918. American Water considered its actions to be in

2208compliance with the recommendations of Dr. Fletcher. Althou gh

2217attached to a headset wire, Bristol had some minimal ability to

2228move about his work space. He was able to stand when he needed

2241to stand and sit when he needed to sit. He was not required to

2255lift anything over 25 pounds. He was able to leave his work

2267station to walk around every hour or so, but would have to log

2280out temporarily to do so. Employees could log out using a

2291special Ð AU XÑ code for bathroom breaks.

229919. It must be noted that during the entirety of the final

2311hearing, Bristol sat without taking (or asking for) any breaks.

2321He did not take advantage of breaks requested by others; rather,

2332he remained seated as he talked with his counsel. His

2342willingness and ability to remain s eated during the final

2352hearing flies in the face of his stated difficul ties while

2363working at American Water. While there may be some unstated

2373reason that Bristol did not need relief at the final hearing,

2384without some explanation th at fact significantly affects the

2393credibility of his testimony. 3 /

239920. Bristol continued to miss many days (or parts of days)

2410at work after his FMLA leave was used up. Being away from oneÓs

2423work station for over an hour was considered an absence by

2434American Water . 4 / He presumed that those absences would

2445ultimately be covered or approved under his anticipated ADA

2454leave , but no one ever told him that would be the case (nor did

2468he inquire about it) . His presumption was based on the fact

2480that his prior absences while applying for FMLA leave had been

2491covered once FMLA was approved. While waiting for a response to

2502the ADA leave request, Bristol continued working at American

2511Water Î and continued missing all or parts of days from work.

2523He would ask his direct supervisor , Shelby Weese, about the

2533status of his ADA application from time to time, but she did not

2546have any information from HR to share with him.

255521. On February 13, 2014, Bristol and his union

2564representative (Courtney Brown) met with HR business partner

2572Delles. B ristol at that time explained that he believed his ADA

2584leave would be retroactively applied to his unexcused

2592absences. At this meeting, Delles explained that the FMLA leave

2602Bristol had taken previously was mandated by law, i.e., American

2612Water could not o bject to the leave once Bristol was approved .

2625To obtain FMLA leave, an employee needs only to work the

2636requisite number of hours in their job. Thus, he was allowed to

2648miss numerous days of work without recourse. The ADA leave,

2658however, was different; th e requirements for approval of ADA

2668leave are more stringent than for FMLA leave. An employer does

2679not have to grant ADA leave, but is required to approve FMLA

2691leave if the employee qualifies.

269622. At the meeting with Delles, Bristol advised her that

2706he would be filing a claim against American Water with the

2717Employee Equal Opportunity Commission. This was despite the

2725fact that American Water had attempted to provide

2733accommodations. Further, Bristol had never been chastised or

2741reprimanded by American Water fo r applying for ADA leave or FMLA

2753leave. In fact, American Water had prompted Bristol to apply

2763for ADA when his FMLA leave was exhausted.

277123. All the while, Bristol continued to be absent from

2781work in excess of his available leave. Bristol had been

2791notified on June 12, 2013, that he was being issued a Level I

2804verbal warning for non - attendance pursuant to American WaterÓs

2814attendance policy. On that same day, he was notified that he

2825was being issued a Level II written warning for non - attendance

2837due to a second occurrence . On November 15, 2013, he was given

2850a Level III final written warning for non - attendance.

286024. A Level I verbal warning is issued when an employee

2871uses up his sick leave and annual leave and then misses between

2883one hour and one full day of work, i.e., an unexcused absence.

2895The warning would remain ÐactiveÑ in an employeeÓs file for up

2906to six months. A Level II written warning is issued when the

2918employee has a second unexcused absence while the verbal warning

2928was still a ctive . The Level II warning would remain active for

2941up to 12 months. A Level III final warning is issued when there

2954is a third unexcused absence while the Level II warning was

2965still active . If there is a fourth unexcused absence, the

2976employeeÓs contract of employment will be terminated. American

2984Water followed its progressive discipline polic y regarding

2992BristolÓs absences.

299425. On February 24, 2014, Bristol was notified by American

3004Water that his employment was being terminated. The stated

3013reason for the termination of employment was excessive absences.

3022The letter of notification indicated absences of over one hour

3032on 34 additional days following his final written warning.

304126. Bristol refused to accept the accommodations suggested

3049by American Water. He maintained that the only way he could

3060continue working was to be allowed to take intermittent leave

3070whenever he felt the need. American Water could not agree to

3081that plan becaus e it had a defined need for customer service

3093representatives to be available on the days they were scheduled,

3103except for normal expectation of sickness or other unforeseen

3112reasons for being absent. Otherwise, American Water would find

3121it impossible to eff ectively schedule the necessary number of

3131representatives on any given day.

313627. American Water did not offer Bristol an alternative

3145job because, as a union member, he was in the only job covered

3158by the union. Whether he could have withdrawn from the union

3169was not discussed with Bristol (or addressed at final hearing) .

318028. After termination of his employment at American Water,

3189Bristol became employed as a Ðsalad chefÑ at a local restaurant

3200called J ac oÓs. He works approximately seven hours each day and

3212stand s for the duration of his work shift , but he gets to walk

3226around the kitchen area . Bristol did not say whether J ac oÓs was

3240asked to provide any accommodations for his disability. This

3249fact , too , negatively colors BristolÓs credibility concerning

3256his claim s against American Water.

3262CONCLUSIONS OF LAW

326529. The Division of Administrative Hearings has

3272jurisdiction over the parties and the subject matter of this

3282proceeding pursuant to sections 120.569 and 120.57(1), Florida

3290Statutes.

329130. The Florida Civil Rights Act of 1992 (the ÐActÑ or

3302Ð FCRA Ñ) is codified in sections 760.01 Î 760.11, Florida Statutes.

3314The ActÓs general purpose is Ðto secure for all individuals

3324within the state freedom from discrimination because of race,

3333color, religion, sex, national origin, age , handicap, or marital

3342status and thereby to protect their interest in personal

3351dignity, to make available to the state their full productive

3361capacities, to secure the state against domestic strife and

3370unrest, to preserve the public safety, health, and gen eral

3380welfare, and to promote the interests, rights, and privileges of

3390individuals within the state.Ñ £ 760.01, Fla. Stat. When Ða

3400Florida statute [such as the FCRA] is modeled after a federal

3411law on the same subject, the Florida statute will take on the

3423same constructions as placed on its federal prototype.Ñ Brand

3432v. Florida Power Corp. , 633 So. 2d 504, 509 (Fla. 1st DCA 1994).

3445Therefore, the FCRA should be interpreted, where possible, to

3454conform to Title VII of the Civil Rights Act of 1964, which

3466contai ns the principal federal anti - discrimination laws.

347531. Also, FCRA discrimination claims are analyzed under

3483the same framework as claims under the Americans with

3492Disabilities Act. See Rabb v. Sch. Bd. Orange C nty , 590 Fed.

3504Appx. 849, 850 (11 th Ci r. 2014); DÓAngelo v. ConAgra Foods,

3516Inc. , 422 F.3d 1220 (11 th Cir. 2005).

352432. Section 760.10 provides, in relevant part:

3531(1) It is unlawful employment practice for an

3539employer:

3540(a) To discharge or fail or refuse to hire

3549any individual, or otherwise to

3554discriminate against a ny individual

3559with respect to compensation, terms,

3564conditions, or privileges of

3568employment, because of such

3572individualÓs race, color, religion,

3576sex, national origin, age, handicap, or

3582marital status.

358433. American Water is an employer pursuant to s ection

3594760 .02(7), Florida Statutes. Bristol is an employee as defined

3604in 42 U.S.C. § 12111(4).

360934. The t erm ÐdiscriminateÑ as used in section 760.10

3619includes Ðnot making reasonable accommodations to the known

3627physical or mental limitations of an . . . employee, unles s such

3640covered entity can demonstrate that the accommodation would

3648impose an undue hardship on the operation of such covered

3658entity Ñ . 42 U.S.C. § 12112(b)(5)(A). A Ð failure to make

3670reasonable accommodation Ñ claim does not require animus or

3679intent; it occurs when the covered entity fails to fulfill its

3690duty to make a reasonable accommodation to the known physical or

3701mental limitations of an otherwise qualified employee with a

3710disability. However, the employe r must demonstrate that the

3719proposed accommodation would impose an undue hardship on the

3728operation of the business. See Nadler v. Harvey , No. 06 - 12692,

37402007 WL 2404705 (11 th Cir. Aug. 24, 2007).

374935. In the present case, American Water attempted to

3758provide B ristol with reasonable accommodations for his

3766disability. The work station was modified to allow Bristol

3775opportunity to sit or stand as needed, and the extended

3785telephone cord gave him some range of motion (albeit not much,

3796and not as much as Bristol want ed). From the totality of the

3809evidence presented, the accommodation was sufficient. BristolÓs

3816demand for unlimited and unscheduled absenc es was not an

3826accommodation that could be granted by American Water if it was

3837to maintain a regular and reliable work force each day.

384736. BristolÓs request for intermittent leave was not an

3856accommodation for doing the job of customer service

3864representative; it was an accommodation for not violating

3872American WaterÓs absentee policy. The job of customer

3880representative was one that had to be performed on - site, thus

3892American WaterÓs proposed on - site accommodation was reasonable.

3901The request for intermittent leave was not reasonable as it did

3912not relate to BristolÓs ability to perform the functions of the

3923position.

392437. Still, an analysis of BristolÓs claim is in order to

3935make it clear that, even without an accommodation, his claim for

3946relief fails.

394838. To establish a prima facie case of disability

3957discrimination under the ADA and FCRA, the employee must show:

3967(1) he has a disability; (2) he is a qualified individual,

3978meaning he is able to perform the essential functions of the

3989position with or without accommodation; and (3) the employer

3998unlawfully discriminated against him because of the disability.

4006Raytheon Co. v. Hernand ez , 540 U.S. 44, 49 n.3 (2003); DÓAngelo

4018v. ConAgra , supra ; Holly v. C lai rson Indus. L.L.C. , 492 F.3d

40301247, 1255 - 56 (11 th Cir. 2007); and Morisky v . Broward Cnty . , 80

4046F.3d 445, 447 (11 th Cir. 1996).

405339. Bristol meets the first prong of the analysis, as his

4064degenerative disk disease substantially limits one or more of

4073his major life activities. Further, American Water tacitly

4081accepted the fact that Bristol was a disabled person.

409040. To satisfy the second prong, Bristol must show that he

4101is a qualified individual with a disability. That is, he must

4112show that he is Ðan individual who, with or without reasonable

4123accommodation, can perform the essential functions of the

4131employment position that such indi vidua l holds or desires.Ñ

414142 U.S.C. § 12111(8); Davis v. Fla. Power & Light Co. , 205 F.3d

41541301, 1305 (11 th Cir. 2000). There is a two - step inquiry to be

4169made in order to determine whether the individual is a

4179Ðqualified individualÑ under the ADA: 1) Whether the individual

4188satisfies the requisite skills, experience, education and other

4196job - related requirements, and 2) Whether the individual can

4206perform the essential functions of the position, with or without

4216accommodations. Criado v. IBM Corp. , 145 F.3d 437, 4 43

4226(1 st Cir. 1998).

423041. Clearly Bristol satisfied the first part of the

4239inquiry. He had already proven that he could handle the

4249requirements of the job and was considered a good employe e .

4261However, the position required the employee to be present a t the

4273customer call center in order to perform those functions. The

4283reasonable accommodations suggested by American Water to allow

4291Bristol to be present were rejected by Bristol as inadequate.

4301Rather, he demanded intermittent leave as an accommodation, i n

4311effect allowing him to work at a completely random schedule as

4322allowed by his back pain. American Water clearly articulated

4331the reasons such a schedule would not be acceptable and that

4342attendance at the call center was paramount. Inasmuch as

4351Bristol could not perform the functions of the job from his

4362home, he could not perform the job functions with or without an

4374accommodation.

437542. The third prong of the discrimination inquiry is

4384whether the employee was subjected to unlawful discri mination.

4393There is no evidence in the record that American Water

4403discriminated against Bristol at all. The employer consented to

4412BristolÓs use of FMLA leave; it assisted Bristol in attempting

4422to obtain leave under the ADA; American Water provided an

4432ergo nomic work station. In total, the record is clear that

4443American Water wanted Bristol to be an employee, but BristolÓs

4453inability to work Î even with accommodations Î did not allow him

4465to do so. Bristol, just like every other employee in the

4476customer call center, was expected to be at work on a regular

4488and predictable schedule (excluding emergencies or occasional

4495sick days). He was treated just the same as all other, non -

4508disabled employees.

451043. Section 760.10(7) states that it is unlawful for an

4520employer to Ðdiscriminate against any person because that person

4529has opposed any practice in which an unlawful employment

4538practice under this section, or because that person has made a

4549charge, testified, assisted, or participated in any manner in an

4559investigation, pro ceeding, or hearing under this section.Ñ

4567BristolÓs claim of retaliation by American Water fails because

4576of the absence of sufficient evidence as to BristolÓs alleged

4586EEOC claim, i.e., whether it was specifically related to the

4596actions which gave rise to t he instant proceeding. There is no

4608evidence that Bristol ever even filed such a claim.

461744. As a result of the conclusions of law above, there is

4629no reason to discuss damages or other relief for Bristol.

4639RECOMMENDATION

4640Based on the foregoing Findings of Fact and Conclusions of

4650Law, it is RECOMMENDED that a Final Order be entered finding

4661that American Water Service Company, Inc. , did not discriminate

4670against Micheal D. Bristol.

4674DONE AND ENTERED this 24th day of April , 2015 , in

4684Tallahassee, Leon County, Florida.

4688S

4689R. BRUCE MCKIBBEN

4692Administrative Law Judge

4695Division of Administrative Hearings

4699The DeSoto Building

47021230 Apalachee Parkway

4705Tallahassee, Florida 32399 - 3060

4710(850) 488 - 9675

4714Fax Filing (850) 921 - 6847

4720www.doah.state.fl.us

4721Filed with the Clerk of the

4727Division of Administrative Hearings

4731this 24th day of April , 2015 .

4738ENDNOTES

47391 / The P roposed R ecommended O rder submitted by American Water

4752based some of its findings on its exhibits 19 - 21, 24 - 26, 29, and

476838. However, those exhibits were not admitted into evidence and

4778the proposed findings supported by the exhibits were not

4787considered in this Recommended Order .

47932 / Unfortunately, Dr. Fletcher did not testify at final hearing

4804nor was her deposition transcript offered into evidence.

4812Therefore , it is difficult to determine what she specifically

4821meant by her written comments. They were not particularly

4830responsi ve to the questions asked and were somewhat general in

4841nature.

48423 / This finding is not meant in any way to diminish or dismiss

4856the discomfort Mr. Bristol may be experiencing due to his lower

4867back pain. It is obvious from his medical records that he has

4879been dealing with the situation for a number of years.

4889However, his demeanor and behavior during final hearing in this

4899matter was not consistent with his statements concerning a need

4909for hourly relief.

49124 / Had Bristol taken a five minute break every h our of an eight -

4928hour work day, i.e., at 9:00, 10:00, 11:00, then lunch, 2:00,

49393:00, and 4:00, that would constitute only 30 minutes away from

4950his desk. An absence was defined as over one hour in length.

4962No one at final hearing discussed or explained why those

4972intermittent breaks would not be sufficient for BristolÓs needs.

4981COPIES FURNISHED :

4984Therese A. Felth, Esquire

4988McKenzie Law Firm, P.A.

4992905 East Hatton Street

4996Pensacola, Florida 32503 - 3931

5001(eServed)

5002McCray Pettway, Esquire

50051025 Laurel Oak Road

5009Voorhees, New Jersey 08043

5013Melanie Zaharias, Esquire

5016Littler Mendelson, P.C.

5019111 North Magnolia Avenue, Suite 1250

5025Orlando, Florida 32801 - 2366

5030(eServed)

5031Rodrick D. Holmes

5034Littler Mendelson, P.C.

50373725 Champion Hills Drive

5041Memphis, Tennessee 38125

5044(eSer ved)

5046Tammy Scott Barton, Agency Clerk

5051Florida Commission on Human Relations

50564075 Esplanade Way , Room 110

5061Tallahassee, Florida 32399

5064Cheyanne Costilla, General Counsel

5068Florida Commission on Human Relations

50734075 Esplanade Way, Room 110

5078Tallahassee, Florida 32399

5081NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

5087All parties have the right to submit written exceptions within

509715 days from the date of this Recommended Order. Any exceptions

5108to this Recommended Order should be filed with the agency that

5119will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 07/09/2015
Proceedings: Agency Final Order
PDF:
Date: 07/09/2015
Proceedings: Petitioner's Exceptions to Proposed Order on Final Hearing filed.
PDF:
Date: 07/09/2015
Proceedings: Agency Final Order Dismissing Petition for Relief from an Unlawful Employment Practice filed.
PDF:
Date: 05/29/2015
Proceedings: American Water Service Company, Inc.'s Response in Opposition to Petitioner's Exceptions to Proposed Order on Final Hearing filed.
PDF:
Date: 05/18/2015
Proceedings: Respondent's Unopposed Motion for Extension of Time to Respond to Petitioner's Exception to Proposed Order on Final Hearing filed.
PDF:
Date: 05/11/2015
Proceedings: Petitioner's Exception to Proposed Order on Final Hearing filed.
PDF:
Date: 04/24/2015
Proceedings: Recommended Order
PDF:
Date: 04/24/2015
Proceedings: Recommended Order (hearing held February 17, 2015). CASE CLOSED.
PDF:
Date: 04/24/2015
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 04/07/2015
Proceedings: Respondent's Proposed Findings of Fact and Memorandum of Law filed.
PDF:
Date: 04/06/2015
Proceedings: Petitioner's Proposed Recommended Order on Final Hearing filed.
PDF:
Date: 03/17/2015
Proceedings: Order Granting Extension of Time.
PDF:
Date: 03/17/2015
Proceedings: Respondent's Unopposed Motion for Continuance of all Post-hearing Deadlines filed.
Date: 03/05/2015
Proceedings: Transcript Volume I-II (not available for viewing) filed.
Date: 02/17/2015
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 02/16/2015
Proceedings: Bristol's Response in Opposition to Respondent's Motion in Limine filed.
PDF:
Date: 02/16/2015
Proceedings: Notice of Service of Verified Answers to Respondent's First Set of Interrogatories to Petitioner filed.
PDF:
Date: 02/16/2015
Proceedings: Respondent's Motion in Limine filed.
PDF:
Date: 02/13/2015
Proceedings: Respondent's Notice of Service of Verified Answers to Petitioner's Second Set of Interrogatories filed.
PDF:
Date: 02/13/2015
Proceedings: Respondent's Supplemental Response to Petitioner's First Request for Production to Respondent filed.
PDF:
Date: 02/11/2015
Proceedings: Respondent's Proposed Pre-hearing Stipulations filed.
PDF:
Date: 02/11/2015
Proceedings: Notice of Serving Respondent's Proposed Pre-hearing Stipulations filed.
PDF:
Date: 02/11/2015
Proceedings: Order Denying Continuance of Final Hearing.
PDF:
Date: 02/11/2015
Proceedings: Petitioner's Proposed Pre-hearing Stipulations filed.
PDF:
Date: 02/11/2015
Proceedings: (Petitioner's) Notice of Filing Deposition Transcript (of Sonia Jackson) filed.
PDF:
Date: 02/11/2015
Proceedings: (Proposed) Order Granting Petitioner's Unopposed Motion for Continuance of Trail Hearing filed.
PDF:
Date: 02/11/2015
Proceedings: Petitioners Unopposed Motion for Continuance of Final Hearing filed.
PDF:
Date: 02/10/2015
Proceedings: Notice of Filing Deposition Transcript (Preston Pallas) filed.
PDF:
Date: 02/10/2015
Proceedings: Notice of Filing Deposition Transcript (Laura Delles) filed.
PDF:
Date: 02/10/2015
Proceedings: Notice of Service of Petitioner's Supplemental Response to Respondent's First Request for Production filed.
PDF:
Date: 01/27/2015
Proceedings: Plaintiffs' Request for Copies of Documents filed.
PDF:
Date: 01/27/2015
Proceedings: Notice of Production from Non-parties filed.
PDF:
Date: 01/27/2015
Proceedings: Notice of Cancellation of Deposition (of Steve Harkins) filed.
PDF:
Date: 01/21/2015
Proceedings: Notice of Taking Deposition Duces Tecum (of Steve Harkins) filed.
PDF:
Date: 01/15/2015
Proceedings: Notice of Taking Deposition (of Sonia Jackson) filed.
PDF:
Date: 01/15/2015
Proceedings: Notice of Taking Deposition (of Sonia Jackson) filed.
PDF:
Date: 01/07/2015
Proceedings: Notice of Serving Petitioners Second Set Interrogatories on Respondent filed.
PDF:
Date: 12/30/2014
Proceedings: Notice of Service of Petitioner's Response to Respondent's First Request for Production filed.
PDF:
Date: 12/08/2014
Proceedings: Amended Notice of Taking Deposition (of Laura Delles) filed.
PDF:
Date: 12/08/2014
Proceedings: Amended Notice of Taking Deposition (of Laura Delles) filed.
PDF:
Date: 12/08/2014
Proceedings: Notice of Cancellation of Deposition (of Sonia Jackson) filed.
PDF:
Date: 12/08/2014
Proceedings: Amended Notice of Taking Deposition (of Laura Delles) filed.
PDF:
Date: 12/08/2014
Proceedings: Amended Notice of Taking Deposition (of Laura Delles) filed.
PDF:
Date: 12/05/2014
Proceedings: Notice of Service of Unverified Answers to Respondent's First Set of Interrogatories to Petitioner filed.
PDF:
Date: 12/04/2014
Proceedings: Amended Notice of Taking Deposition (of Laura Delles) filed.
PDF:
Date: 12/04/2014
Proceedings: Amended Notice of Taking Deposition (of Michael Bristol) filed.
PDF:
Date: 12/04/2014
Proceedings: Amended Notice of Taking Deposition (of Preston Pallas) filed.
PDF:
Date: 12/04/2014
Proceedings: Amended Notice of Taking Deposition (of Sonia Jackson) filed.
PDF:
Date: 12/04/2014
Proceedings: Notice of Taking Deposition (of Laura Delles) filed.
PDF:
Date: 12/04/2014
Proceedings: Notice of Taking Deposition (of Preston Pallas) filed.
PDF:
Date: 12/04/2014
Proceedings: Notice of Taking Deposition (of Michael Bristol) filed.
PDF:
Date: 12/04/2014
Proceedings: Notice of Taking Deposition (of Sonia Jackson) filed.
PDF:
Date: 11/25/2014
Proceedings: Notice of Taking Deposition (of Preston Pallas) filed.
PDF:
Date: 11/25/2014
Proceedings: Notice of Taking Deposition (of Sonia Jackson) filed.
PDF:
Date: 11/25/2014
Proceedings: Notice of Taking Deposition (of Laura Delles) filed.
PDF:
Date: 11/24/2014
Proceedings: Notice of Taking Deposition (of Carie Fletcher, D.O.) filed.
PDF:
Date: 11/12/2014
Proceedings: Respondent's First Set of Interrogatories to Petitioner filed.
PDF:
Date: 11/12/2014
Proceedings: Respondent's First Set of Requests for Production to Petitioner filed.
PDF:
Date: 11/07/2014
Proceedings: Court Reporter Rescheduled filed.
PDF:
Date: 11/06/2014
Proceedings: Order Accepting Qualified Representative.
PDF:
Date: 11/05/2014
Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for February 17 and 18, 2015; 9:00 a.m., Central Time; Pensacola, FL).
PDF:
Date: 10/30/2014
Proceedings: Court Reporter Scheduled filed.
PDF:
Date: 10/30/2014
Proceedings: Respondent's Unopposed Motion for Continuance of Final Hearing filed.
PDF:
Date: 10/29/2014
Proceedings: Respondent's Request for Appointment of Rodrick D. Holmes as Qualified Representative filed.
PDF:
Date: 10/29/2014
Proceedings: Notice of Appearance (Melanie Zaharias) filed.
PDF:
Date: 10/23/2014
Proceedings: Order Shortening Discovery Response Time.
PDF:
Date: 10/22/2014
Proceedings: Court Reporter Notice filed.
PDF:
Date: 10/22/2014
Proceedings: Petitioner's Motion To Shorten The Time For Respondent To Respond To Discovery filed.
PDF:
Date: 10/21/2014
Proceedings: Petitioner's First Request for Production to Respondent filed.
PDF:
Date: 10/21/2014
Proceedings: Notice of Serving Petitioner's First Set Interrogatories on Respondent filed.
PDF:
Date: 10/20/2014
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 10/20/2014
Proceedings: Notice of Hearing (hearing set for November 17 and 18, 2014; 9:00 a.m., Central Time; Pensacola, FL).
PDF:
Date: 10/17/2014
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 10/10/2014
Proceedings: Initial Order.
Date: 10/09/2014
Proceedings: Employment Complaint of Discrimination filed.
PDF:
Date: 10/09/2014
Proceedings: Petition for Relief from an Unlawful Employment Practice filed.
PDF:
Date: 10/09/2014
Proceedings: Notice of Determination: No Cause filed.
PDF:
Date: 10/09/2014
Proceedings: Determination: No Cause filed.
PDF:
Date: 10/09/2014
Proceedings: Transmittal of Petition filed by the Agency.

Case Information

Judge:
R. BRUCE MCKIBBEN
Date Filed:
10/09/2014
Date Assignment:
10/10/2014
Last Docket Entry:
07/09/2015
Location:
Pierce, Florida
District:
Middle
Agency:
ADOPTED IN TOTO
 

Counsels

Related Florida Statute(s) (6):