14-004695
Micheal D. Bristol vs.
American Water
Status: Closed
Recommended Order on Monday, April 27, 2015.
Recommended Order on Monday, April 27, 2015.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8MICHEAL D. BRISTOL,
11Petitioner,
12vs. Case No. 14 - 4695
18AMERICAN WATER,
20Respondent.
21_______________________________/
22RECOMMENDED ORDER
24Pursuant to notice, a hearing was conducted in this case on
35February 17, 2015, in Pensacola, Florida, before R. Bruce
44McKibben, a duly - designated Administrative Law Judge with the
54Division of Administrative Hearings, pursuant to authority set
62forth in section 120.57(1), Florida Statutes. Unless
69specifically stated otherwise herein, all references to the
77Florida Statutes will be to the 2014 codification.
85APPEARANCES
86For Petitioner: Therese A. Felth, Esquire
92McKenzie Law Firm, P.A .
97905 East Hatton Street
101Pensacola, Florida 32503 - 3931
106For Respondent: Rodrick D. Holmes, Esquire
112Littler Mendelson PC
1153725 Champion Hills Drive
119Memphis, Tennessee 38125
122STATEMENT OF THE ISSUE
126Whether Respondent, American Water Service Company, Inc.,
133(ÐAmerican WaterÑ), discriminated against Petitioner, Micheal D.
140Bristol (ÐBristolÑ), in violation of the Florida Human Rights
149Act and, if so, what penalty should be imposed?
158PRELIMINARY STATEMENT
160On March 7, 2014, Bristol filed an Employment Complaint of
170Discrimination with the Florida Commission on Human Relations
178(ÐF CHRÑ). The complaint alleged discrimination by BristolÓs
186employer, American Water, on the basis of BristolÓs handicap or
196disability. FCHR issued a Determination: No Cause dated
204September 8, 2014. Bristol timely filed a Petition for Relief
214from an Unlaw ful Employment Practice on October 9, 2014. The
225Petition was forwarded to the Division of Administrative
233Hearings and assigned to the undersigned.
239At the final hearing, Bristol testified on his own behalf
249and called four additional witnesses: Sonya Jackson, RN, a
258contract nurse with American Water; Preston Pallas, senior Human
267Relations (ÐHRÑ) business partner with American Water; Laura
275Delles, HR business partner with American Water; and Travis
284Stabler, BristolÓs domestic partner. BristolÓs exhibits 1 - 3,
2935 - 6, 10 - 11, 13, 16, 19 - 21, and 2 3 were admitted into evidence.
311American Water did not call any witnesses, having presented its
321case - in - chief through BristolÓs witnesses. American WaterÓs
331exhibits 6, 12 - 13, 30 - 31, 34, and 36 - 37 were admitted into
347evidence. American Water filed a Motion in Limine just prior to
358commencement of the final hearing, seeking to exclude all
367evidence and testimony concerning BristolÓs Family Medical Leave
375Act (ÐFMLAÑ) leave taken during his employ at American Water.
385The motion was denied with leave to raise objections to such
396testimony during final hearing.
400The parties agreed to order a transcript of the final
410hearing. The parties requested 20 days after filing of the
420transcript at DOAH to submit their p roposed r ecom mended orders;
432the request was granted. The T ranscript was filed at DOAH on
444March 5, 2015. Each party timely filed a P roposed R ecommended
456O rder and each was considered in the preparation of this
467Recommended Order. 1 /
471FINDINGS OF FACT
4741. Bristol is a 33 - year - old, Caucasian male. He has been
488diagnosed with lumbar disk degeneration, depression, and
495anxiety. He holds a General Education Degree. At all times
505relevant hereto, Bristol was employed by American Water as a
515customer service representative. A cu stomer service
522representative fields calls from American WaterÓ s customers
530concerning complaints, renewals, changes in services, or other
538i ssue s. The customer service representative uses a telephone
548and computer to respond to between 60 and 100 customer inquiries
559per day. The customerÓs account information is brought up on
569the customer service representativeÓs computer in order to
577assist with whatever issue is raised concerning the customerÓs
586complaint or issue.
5892. A merican Water is a utilities company th at contracts
600with municipalities to provide water and sewer services to the
610citizens of the cities. It is a national company with water
621utility customers in several states. It is governed in part by
632the Public Utilities Commission and is charged with mee ting
642certain standards regarding customer complaints. Having
648customer service representatives who are available and qualified
656is an important factor in meeting those standards.
6643. There are between 200 and 2 50 customer service
674representatives at American WaterÓs office in Pensacola,
681Florida, where Bristol was employed. American Water has another
690customer service center in Alton , Illinois , with about 200
699customer service representative s . Calls coming in from
708customers are routed to the first available representative,
716regardless of at which service center they are working. Each
726representative sits in a cubicle with a desk holding two
736computer monitors, a telephone , and other necessary equipment.
744The customer service representatives wear heads ets for the
753telephone which have cords of five to six feet in length. The
765back side of the cubicle is open to a common area.
7764. It is imperative that American Water maintain an
785adequate workforce of representatives each day. Using
792historical data, American Water tries to estimate the number of
802representatives who must be working each hour of each day. Some
813days historically hav e more incoming calls than other days, and
824American Water staffs accordingly. It is understood that some
833employees may need to take sick leave from time to time. All
845employees are given vacation days. Thus, making sure that there
855are enough workers on any given day is a moving target, yet it
868is integral to the work being done. American Water has
878instituted policies to help assure adequate staff. For example,
887there is a limit on the number of employees who may be on
900vacation at any given time. Some employees are allowed to work
911part time, but with a very definitive schedule. All employees
921are re quired to notify American Water immediately if they are
932unable to work on their assigned dates and times. Attendance is
943a singularly important requirement for an American Water
951cus tomer service representative.
9555. A t some point in time after he was first hi red by
969American Water, Bristol was diagnosed with a degenerative disk
978disorder . The disorder causes him discomfort, making it
987difficult to sit for long periods of time. (However, see
997paragraph 19 , below.)
10006. Bristol left his employment with American Water in
1009October 2010. In May 2011, he returned to American Water, again
1020as a representative in the customer service center. He had the
1031same duties as in his previous employment.
10387. As Bristol began to experience more problems w ith his
1049back, he began to use up all of his annual leave and sick leave
1063when he felt he was unable to work. There was no evidence
1075presented at final hearing as to how many annual leave hours
1086employees receive, but each employee is allowed 80 sick leave
1096ho urs per year . In 2012 , Bristol applied for additional leave
1108under FMLA and was approved for 480 hours , equivalent to 60 full
1120work days . American Water approved i ntermittent leave under
1130FMLA for one day per month with up to two days per time. During
1144calendar year 2012 , Bristol used some but not all of his FMLA
1156leave.
11578. Bristol reapplied for FMLA leave again in February
11662013 , and was approved for another 480 hours. In that year, he
1178used all 480 hours of FMLA leave. Bristol took leave whenever
1189he felt like his back pain would prevent him from working . The
1202leave was described as ÐintermittentÑ because there was no
1211regular schedule or times associated with the leave. His
1220schedule was, therefore, contrasted from a part - time employee
1230who works fe wer hours on a predetermined but regular schedule.
12419. On or about November 18, 2013, Bristol was notified
1251that his FMLA leave had been used up. He had also exhausted his
1264annual leave and sick leave allotment. Despite the fact that
1274BristolÓs intermittent leave had created scheduling problems for
1282the company , a n employee of American Water provided Bristol with
1293the necessary paperwork for requesting leave under the Americans
1302with Disability Act (ÐADAÑ) . Part of that paperwork was a
1313Health Care Provider Stat ement (ÐHCPSÑ) to be completed by his
1324physician. Bristol was advised that after completing the HCPS ,
1333American Water would try to ascertain whether there were any
1343accommodations they could provi de to him on the job. Bristol
1354submitted the HCPS to his treat ing physician to be completed and
1366returned to American Water.
137010. Meanwhile, American Water tried to accommodate
1377BristolÓs condition. He was provided an ergonomic work station ,
1386having a desk that could be raised or lowered, allowing Bristol
1397to work while standing or sitting. He could change positions as
1408needed to alleviate his back pain as much as possible. He could
1420move, albeit not very far, within his small work area.
1430Contradictory testimony was presented as to the exact size or
1440configuration of the w ork space, so how much Bristol was able to
1453move around is not clear. It is clear, however, that American
1464Water attempted to accommodate his needs as much as the
1474situation allowed.
147611. BristolÓs physician, Dr. Carie Fletcher , completed and
1484signed the HCPS on November 26, 2013. The form was provided to
1496American Water. Based upon the information supplied by
1504Dr. Fletcher, American Water notified Bristol by letter dated
1513December 2 , 2013 , that the current ergonomic work station and
1523job duties were sufficient accommodations for the malady
1531described by his doctor . Bristol said he did not believe the
1543accommodations w ere sufficient.
154712. American Water thereafter asked Dr. Fletcher whether
1555she had anything to add concerning BristolÓs disability or
1564impairment. In response to that inquiry, Dr. Fletcher amended
1573her previous submission , specifically on sectio ns 4(b) and 7 of
1584the form. S ection 4(b) asks this question: ÐIs the Patient
1595Òsubstantially limitedÓ as to the condition, manner, or duration
1604under which the Patient can perform that major life activity as
1615compared to the condition, manner, or duration under which the
1625average person in the general population can pe rform that same
1636major life activity.Ñ Dr. Fletcher had originally stated,
1644ÐCannot stand/sit for prolonged periods (>1 hr), cannot lift
1653objects >25 lbs secondary to back pain.Ñ Upon American Water Ó s
1665inquiry, she added this statement: ÐMay expect exacerba tion of
1675back pain/D J D intermittently, up to 5 - 7 occurrences per month,
1688at two days per occurrence.Ñ 2 / The question at s ection 7 of the
1703form asked, ÐDoes the diagnosed condition or conditions affect
1712the PatientÓs ability to perform any one of the essential
1722funct ions of the PatientÓs position?Ñ. Dr. Fletcher originally
1732stated: ÐRecommend allowing frequent position changes, limit
1739lifting; will likely still experience intermittent exacerbations
1746of back pain.Ñ When American Water asked for additional detail,
1756Dr. Fletcher added: ÐPlease allow pt to stand and walk at
1767liberty for approx five minutes every hour.Ñ The amendments
1776were provided to Am erican Water on December 10, 2013.
178613. American WaterÓs HR personnel discussed the doctorÓs
1794recommendations and decided that the ergonomic work area and the
1804extension cord on the telephone headset would allow Bristol the
1814movement and flexibility needed. Lif ting heavy objects was not
1824part of BristolÓs job duties, so that was not discussed.
183414. Dr. Fletcher did not sp e cifically suggest intermittent
1844leave for Bristol, nor did she state that he would need to take
1857leave five to seven times per month at one to two days per time.
1871Rather, her response to American WaterÓs inquiry was that
1880Bristol Ðmay expect exacerbationÑ of his condition five to seven
1890times a month. In section 8 of the form Î which is the section
1904for the physician to recommend accommodations Î Dr. F letcher
1914wrote only, ÐAs noted above.Ñ (Again, see endnote 2, below).
192415. On January 31, 2014, American Water again contacted
1933Dr. Fletcher for additional information. She was asked about
1942BristolÓs mental or psychological disorder, to which she
1950replied, Ð depression and anxietyÑ but that the condition did not
1961currently limit BristolÓs activities. As to the lumbar disk
1970degeneration, the limitations were listed as, Ðlimits his
1978ability to sit/stand/lift items and duration of work tolerated.Ñ
1987Dr. Fletcher was provided a matrix outlining BristolÓs essential
1996job functions and asked what accommodations might be warranted
2005for each.
200716. Dr. Fletcher replied to those inquiries on February 6
2017as follows (paraphrased) :
2021As for typing, Bristol may need to take
2029breaks every hour;
2032As for sitting, Bristol should be allowed to
2040move/walk for five minutes every hour;
2046As for standing, Bristol should be allowed
2053to sit/ rest for five minutes every hour;
2061As to whether he could work full time, i.e.,
2070attenda nce, yes, as long as the previously
2078noted accommodations were provided.
208217. It is significant that Dr. Fletcher again did not
2092recommend intermittent leave for Bristol. Bristol nonetheless
2099continued to ask American Water to approve intermittent leave as
2109an a ccommodation. The primary reason American Water would not
2119approve intermittent leave for Bristol was that it was necessary
2129to be able to staff the customer service center at all times.
2141Allowing employees to miss work randomly would adversely affect
2150Ameri can WaterÓs ability to insure adequate staff. In fact,
2160American Water considered Bristol a very good employee and would
2170have preferred to retain him if possible. This was despite an
2181allegation that Bristol had forwarded computer screen shots of
2190customers to his personal email address, a terminable offense.
219918. American Water considered its actions to be in
2208compliance with the recommendations of Dr. Fletcher. Althou gh
2217attached to a headset wire, Bristol had some minimal ability to
2228move about his work space. He was able to stand when he needed
2241to stand and sit when he needed to sit. He was not required to
2255lift anything over 25 pounds. He was able to leave his work
2267station to walk around every hour or so, but would have to log
2280out temporarily to do so. Employees could log out using a
2291special Ð AU XÑ code for bathroom breaks.
229919. It must be noted that during the entirety of the final
2311hearing, Bristol sat without taking (or asking for) any breaks.
2321He did not take advantage of breaks requested by others; rather,
2332he remained seated as he talked with his counsel. His
2342willingness and ability to remain s eated during the final
2352hearing flies in the face of his stated difficul ties while
2363working at American Water. While there may be some unstated
2373reason that Bristol did not need relief at the final hearing,
2384without some explanation th at fact significantly affects the
2393credibility of his testimony. 3 /
239920. Bristol continued to miss many days (or parts of days)
2410at work after his FMLA leave was used up. Being away from oneÓs
2423work station for over an hour was considered an absence by
2434American Water . 4 / He presumed that those absences would
2445ultimately be covered or approved under his anticipated ADA
2454leave , but no one ever told him that would be the case (nor did
2468he inquire about it) . His presumption was based on the fact
2480that his prior absences while applying for FMLA leave had been
2491covered once FMLA was approved. While waiting for a response to
2502the ADA leave request, Bristol continued working at American
2511Water Î and continued missing all or parts of days from work.
2523He would ask his direct supervisor , Shelby Weese, about the
2533status of his ADA application from time to time, but she did not
2546have any information from HR to share with him.
255521. On February 13, 2014, Bristol and his union
2564representative (Courtney Brown) met with HR business partner
2572Delles. B ristol at that time explained that he believed his ADA
2584leave would be retroactively applied to his unexcused
2592absences. At this meeting, Delles explained that the FMLA leave
2602Bristol had taken previously was mandated by law, i.e., American
2612Water could not o bject to the leave once Bristol was approved .
2625To obtain FMLA leave, an employee needs only to work the
2636requisite number of hours in their job. Thus, he was allowed to
2648miss numerous days of work without recourse. The ADA leave,
2658however, was different; th e requirements for approval of ADA
2668leave are more stringent than for FMLA leave. An employer does
2679not have to grant ADA leave, but is required to approve FMLA
2691leave if the employee qualifies.
269622. At the meeting with Delles, Bristol advised her that
2706he would be filing a claim against American Water with the
2717Employee Equal Opportunity Commission. This was despite the
2725fact that American Water had attempted to provide
2733accommodations. Further, Bristol had never been chastised or
2741reprimanded by American Water fo r applying for ADA leave or FMLA
2753leave. In fact, American Water had prompted Bristol to apply
2763for ADA when his FMLA leave was exhausted.
277123. All the while, Bristol continued to be absent from
2781work in excess of his available leave. Bristol had been
2791notified on June 12, 2013, that he was being issued a Level I
2804verbal warning for non - attendance pursuant to American WaterÓs
2814attendance policy. On that same day, he was notified that he
2825was being issued a Level II written warning for non - attendance
2837due to a second occurrence . On November 15, 2013, he was given
2850a Level III final written warning for non - attendance.
286024. A Level I verbal warning is issued when an employee
2871uses up his sick leave and annual leave and then misses between
2883one hour and one full day of work, i.e., an unexcused absence.
2895The warning would remain ÐactiveÑ in an employeeÓs file for up
2906to six months. A Level II written warning is issued when the
2918employee has a second unexcused absence while the verbal warning
2928was still a ctive . The Level II warning would remain active for
2941up to 12 months. A Level III final warning is issued when there
2954is a third unexcused absence while the Level II warning was
2965still active . If there is a fourth unexcused absence, the
2976employeeÓs contract of employment will be terminated. American
2984Water followed its progressive discipline polic y regarding
2992BristolÓs absences.
299425. On February 24, 2014, Bristol was notified by American
3004Water that his employment was being terminated. The stated
3013reason for the termination of employment was excessive absences.
3022The letter of notification indicated absences of over one hour
3032on 34 additional days following his final written warning.
304126. Bristol refused to accept the accommodations suggested
3049by American Water. He maintained that the only way he could
3060continue working was to be allowed to take intermittent leave
3070whenever he felt the need. American Water could not agree to
3081that plan becaus e it had a defined need for customer service
3093representatives to be available on the days they were scheduled,
3103except for normal expectation of sickness or other unforeseen
3112reasons for being absent. Otherwise, American Water would find
3121it impossible to eff ectively schedule the necessary number of
3131representatives on any given day.
313627. American Water did not offer Bristol an alternative
3145job because, as a union member, he was in the only job covered
3158by the union. Whether he could have withdrawn from the union
3169was not discussed with Bristol (or addressed at final hearing) .
318028. After termination of his employment at American Water,
3189Bristol became employed as a Ðsalad chefÑ at a local restaurant
3200called J ac oÓs. He works approximately seven hours each day and
3212stand s for the duration of his work shift , but he gets to walk
3226around the kitchen area . Bristol did not say whether J ac oÓs was
3240asked to provide any accommodations for his disability. This
3249fact , too , negatively colors BristolÓs credibility concerning
3256his claim s against American Water.
3262CONCLUSIONS OF LAW
326529. The Division of Administrative Hearings has
3272jurisdiction over the parties and the subject matter of this
3282proceeding pursuant to sections 120.569 and 120.57(1), Florida
3290Statutes.
329130. The Florida Civil Rights Act of 1992 (the ÐActÑ or
3302Ð FCRA Ñ) is codified in sections 760.01 Î 760.11, Florida Statutes.
3314The ActÓs general purpose is Ðto secure for all individuals
3324within the state freedom from discrimination because of race,
3333color, religion, sex, national origin, age , handicap, or marital
3342status and thereby to protect their interest in personal
3351dignity, to make available to the state their full productive
3361capacities, to secure the state against domestic strife and
3370unrest, to preserve the public safety, health, and gen eral
3380welfare, and to promote the interests, rights, and privileges of
3390individuals within the state.Ñ £ 760.01, Fla. Stat. When Ða
3400Florida statute [such as the FCRA] is modeled after a federal
3411law on the same subject, the Florida statute will take on the
3423same constructions as placed on its federal prototype.Ñ Brand
3432v. Florida Power Corp. , 633 So. 2d 504, 509 (Fla. 1st DCA 1994).
3445Therefore, the FCRA should be interpreted, where possible, to
3454conform to Title VII of the Civil Rights Act of 1964, which
3466contai ns the principal federal anti - discrimination laws.
347531. Also, FCRA discrimination claims are analyzed under
3483the same framework as claims under the Americans with
3492Disabilities Act. See Rabb v. Sch. Bd. Orange C nty , 590 Fed.
3504Appx. 849, 850 (11 th Ci r. 2014); DÓAngelo v. ConAgra Foods,
3516Inc. , 422 F.3d 1220 (11 th Cir. 2005).
352432. Section 760.10 provides, in relevant part:
3531(1) It is unlawful employment practice for an
3539employer:
3540(a) To discharge or fail or refuse to hire
3549any individual, or otherwise to
3554discriminate against a ny individual
3559with respect to compensation, terms,
3564conditions, or privileges of
3568employment, because of such
3572individualÓs race, color, religion,
3576sex, national origin, age, handicap, or
3582marital status.
358433. American Water is an employer pursuant to s ection
3594760 .02(7), Florida Statutes. Bristol is an employee as defined
3604in 42 U.S.C. § 12111(4).
360934. The t erm ÐdiscriminateÑ as used in section 760.10
3619includes Ðnot making reasonable accommodations to the known
3627physical or mental limitations of an . . . employee, unles s such
3640covered entity can demonstrate that the accommodation would
3648impose an undue hardship on the operation of such covered
3658entity Ñ . 42 U.S.C. § 12112(b)(5)(A). A Ð failure to make
3670reasonable accommodation Ñ claim does not require animus or
3679intent; it occurs when the covered entity fails to fulfill its
3690duty to make a reasonable accommodation to the known physical or
3701mental limitations of an otherwise qualified employee with a
3710disability. However, the employe r must demonstrate that the
3719proposed accommodation would impose an undue hardship on the
3728operation of the business. See Nadler v. Harvey , No. 06 - 12692,
37402007 WL 2404705 (11 th Cir. Aug. 24, 2007).
374935. In the present case, American Water attempted to
3758provide B ristol with reasonable accommodations for his
3766disability. The work station was modified to allow Bristol
3775opportunity to sit or stand as needed, and the extended
3785telephone cord gave him some range of motion (albeit not much,
3796and not as much as Bristol want ed). From the totality of the
3809evidence presented, the accommodation was sufficient. BristolÓs
3816demand for unlimited and unscheduled absenc es was not an
3826accommodation that could be granted by American Water if it was
3837to maintain a regular and reliable work force each day.
384736. BristolÓs request for intermittent leave was not an
3856accommodation for doing the job of customer service
3864representative; it was an accommodation for not violating
3872American WaterÓs absentee policy. The job of customer
3880representative was one that had to be performed on - site, thus
3892American WaterÓs proposed on - site accommodation was reasonable.
3901The request for intermittent leave was not reasonable as it did
3912not relate to BristolÓs ability to perform the functions of the
3923position.
392437. Still, an analysis of BristolÓs claim is in order to
3935make it clear that, even without an accommodation, his claim for
3946relief fails.
394838. To establish a prima facie case of disability
3957discrimination under the ADA and FCRA, the employee must show:
3967(1) he has a disability; (2) he is a qualified individual,
3978meaning he is able to perform the essential functions of the
3989position with or without accommodation; and (3) the employer
3998unlawfully discriminated against him because of the disability.
4006Raytheon Co. v. Hernand ez , 540 U.S. 44, 49 n.3 (2003); DÓAngelo
4018v. ConAgra , supra ; Holly v. C lai rson Indus. L.L.C. , 492 F.3d
40301247, 1255 - 56 (11 th Cir. 2007); and Morisky v . Broward Cnty . , 80
4046F.3d 445, 447 (11 th Cir. 1996).
405339. Bristol meets the first prong of the analysis, as his
4064degenerative disk disease substantially limits one or more of
4073his major life activities. Further, American Water tacitly
4081accepted the fact that Bristol was a disabled person.
409040. To satisfy the second prong, Bristol must show that he
4101is a qualified individual with a disability. That is, he must
4112show that he is Ðan individual who, with or without reasonable
4123accommodation, can perform the essential functions of the
4131employment position that such indi vidua l holds or desires.Ñ
414142 U.S.C. § 12111(8); Davis v. Fla. Power & Light Co. , 205 F.3d
41541301, 1305 (11 th Cir. 2000). There is a two - step inquiry to be
4169made in order to determine whether the individual is a
4179Ðqualified individualÑ under the ADA: 1) Whether the individual
4188satisfies the requisite skills, experience, education and other
4196job - related requirements, and 2) Whether the individual can
4206perform the essential functions of the position, with or without
4216accommodations. Criado v. IBM Corp. , 145 F.3d 437, 4 43
4226(1 st Cir. 1998).
423041. Clearly Bristol satisfied the first part of the
4239inquiry. He had already proven that he could handle the
4249requirements of the job and was considered a good employe e .
4261However, the position required the employee to be present a t the
4273customer call center in order to perform those functions. The
4283reasonable accommodations suggested by American Water to allow
4291Bristol to be present were rejected by Bristol as inadequate.
4301Rather, he demanded intermittent leave as an accommodation, i n
4311effect allowing him to work at a completely random schedule as
4322allowed by his back pain. American Water clearly articulated
4331the reasons such a schedule would not be acceptable and that
4342attendance at the call center was paramount. Inasmuch as
4351Bristol could not perform the functions of the job from his
4362home, he could not perform the job functions with or without an
4374accommodation.
437542. The third prong of the discrimination inquiry is
4384whether the employee was subjected to unlawful discri mination.
4393There is no evidence in the record that American Water
4403discriminated against Bristol at all. The employer consented to
4412BristolÓs use of FMLA leave; it assisted Bristol in attempting
4422to obtain leave under the ADA; American Water provided an
4432ergo nomic work station. In total, the record is clear that
4443American Water wanted Bristol to be an employee, but BristolÓs
4453inability to work Î even with accommodations Î did not allow him
4465to do so. Bristol, just like every other employee in the
4476customer call center, was expected to be at work on a regular
4488and predictable schedule (excluding emergencies or occasional
4495sick days). He was treated just the same as all other, non -
4508disabled employees.
451043. Section 760.10(7) states that it is unlawful for an
4520employer to Ðdiscriminate against any person because that person
4529has opposed any practice in which an unlawful employment
4538practice under this section, or because that person has made a
4549charge, testified, assisted, or participated in any manner in an
4559investigation, pro ceeding, or hearing under this section.Ñ
4567BristolÓs claim of retaliation by American Water fails because
4576of the absence of sufficient evidence as to BristolÓs alleged
4586EEOC claim, i.e., whether it was specifically related to the
4596actions which gave rise to t he instant proceeding. There is no
4608evidence that Bristol ever even filed such a claim.
461744. As a result of the conclusions of law above, there is
4629no reason to discuss damages or other relief for Bristol.
4639RECOMMENDATION
4640Based on the foregoing Findings of Fact and Conclusions of
4650Law, it is RECOMMENDED that a Final Order be entered finding
4661that American Water Service Company, Inc. , did not discriminate
4670against Micheal D. Bristol.
4674DONE AND ENTERED this 24th day of April , 2015 , in
4684Tallahassee, Leon County, Florida.
4688S
4689R. BRUCE MCKIBBEN
4692Administrative Law Judge
4695Division of Administrative Hearings
4699The DeSoto Building
47021230 Apalachee Parkway
4705Tallahassee, Florida 32399 - 3060
4710(850) 488 - 9675
4714Fax Filing (850) 921 - 6847
4720www.doah.state.fl.us
4721Filed with the Clerk of the
4727Division of Administrative Hearings
4731this 24th day of April , 2015 .
4738ENDNOTES
47391 / The P roposed R ecommended O rder submitted by American Water
4752based some of its findings on its exhibits 19 - 21, 24 - 26, 29, and
476838. However, those exhibits were not admitted into evidence and
4778the proposed findings supported by the exhibits were not
4787considered in this Recommended Order .
47932 / Unfortunately, Dr. Fletcher did not testify at final hearing
4804nor was her deposition transcript offered into evidence.
4812Therefore , it is difficult to determine what she specifically
4821meant by her written comments. They were not particularly
4830responsi ve to the questions asked and were somewhat general in
4841nature.
48423 / This finding is not meant in any way to diminish or dismiss
4856the discomfort Mr. Bristol may be experiencing due to his lower
4867back pain. It is obvious from his medical records that he has
4879been dealing with the situation for a number of years.
4889However, his demeanor and behavior during final hearing in this
4899matter was not consistent with his statements concerning a need
4909for hourly relief.
49124 / Had Bristol taken a five minute break every h our of an eight -
4928hour work day, i.e., at 9:00, 10:00, 11:00, then lunch, 2:00,
49393:00, and 4:00, that would constitute only 30 minutes away from
4950his desk. An absence was defined as over one hour in length.
4962No one at final hearing discussed or explained why those
4972intermittent breaks would not be sufficient for BristolÓs needs.
4981COPIES FURNISHED :
4984Therese A. Felth, Esquire
4988McKenzie Law Firm, P.A.
4992905 East Hatton Street
4996Pensacola, Florida 32503 - 3931
5001(eServed)
5002McCray Pettway, Esquire
50051025 Laurel Oak Road
5009Voorhees, New Jersey 08043
5013Melanie Zaharias, Esquire
5016Littler Mendelson, P.C.
5019111 North Magnolia Avenue, Suite 1250
5025Orlando, Florida 32801 - 2366
5030(eServed)
5031Rodrick D. Holmes
5034Littler Mendelson, P.C.
50373725 Champion Hills Drive
5041Memphis, Tennessee 38125
5044(eSer ved)
5046Tammy Scott Barton, Agency Clerk
5051Florida Commission on Human Relations
50564075 Esplanade Way , Room 110
5061Tallahassee, Florida 32399
5064Cheyanne Costilla, General Counsel
5068Florida Commission on Human Relations
50734075 Esplanade Way, Room 110
5078Tallahassee, Florida 32399
5081NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
5087All parties have the right to submit written exceptions within
509715 days from the date of this Recommended Order. Any exceptions
5108to this Recommended Order should be filed with the agency that
5119will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 07/09/2015
- Proceedings: Petitioner's Exceptions to Proposed Order on Final Hearing filed.
- PDF:
- Date: 07/09/2015
- Proceedings: Agency Final Order Dismissing Petition for Relief from an Unlawful Employment Practice filed.
- PDF:
- Date: 05/29/2015
- Proceedings: American Water Service Company, Inc.'s Response in Opposition to Petitioner's Exceptions to Proposed Order on Final Hearing filed.
- PDF:
- Date: 05/18/2015
- Proceedings: Respondent's Unopposed Motion for Extension of Time to Respond to Petitioner's Exception to Proposed Order on Final Hearing filed.
- PDF:
- Date: 04/24/2015
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- PDF:
- Date: 04/07/2015
- Proceedings: Respondent's Proposed Findings of Fact and Memorandum of Law filed.
- PDF:
- Date: 03/17/2015
- Proceedings: Respondent's Unopposed Motion for Continuance of all Post-hearing Deadlines filed.
- Date: 03/05/2015
- Proceedings: Transcript Volume I-II (not available for viewing) filed.
- Date: 02/17/2015
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 02/16/2015
- Proceedings: Bristol's Response in Opposition to Respondent's Motion in Limine filed.
- PDF:
- Date: 02/16/2015
- Proceedings: Notice of Service of Verified Answers to Respondent's First Set of Interrogatories to Petitioner filed.
- PDF:
- Date: 02/13/2015
- Proceedings: Respondent's Notice of Service of Verified Answers to Petitioner's Second Set of Interrogatories filed.
- PDF:
- Date: 02/13/2015
- Proceedings: Respondent's Supplemental Response to Petitioner's First Request for Production to Respondent filed.
- PDF:
- Date: 02/11/2015
- Proceedings: Notice of Serving Respondent's Proposed Pre-hearing Stipulations filed.
- PDF:
- Date: 02/11/2015
- Proceedings: (Petitioner's) Notice of Filing Deposition Transcript (of Sonia Jackson) filed.
- PDF:
- Date: 02/11/2015
- Proceedings: (Proposed) Order Granting Petitioner's Unopposed Motion for Continuance of Trail Hearing filed.
- PDF:
- Date: 02/11/2015
- Proceedings: Petitioners Unopposed Motion for Continuance of Final Hearing filed.
- PDF:
- Date: 02/10/2015
- Proceedings: Notice of Service of Petitioner's Supplemental Response to Respondent's First Request for Production filed.
- PDF:
- Date: 01/21/2015
- Proceedings: Notice of Taking Deposition Duces Tecum (of Steve Harkins) filed.
- PDF:
- Date: 01/07/2015
- Proceedings: Notice of Serving Petitioners Second Set Interrogatories on Respondent filed.
- PDF:
- Date: 12/30/2014
- Proceedings: Notice of Service of Petitioner's Response to Respondent's First Request for Production filed.
- PDF:
- Date: 12/05/2014
- Proceedings: Notice of Service of Unverified Answers to Respondent's First Set of Interrogatories to Petitioner filed.
- PDF:
- Date: 11/12/2014
- Proceedings: Respondent's First Set of Requests for Production to Petitioner filed.
- PDF:
- Date: 11/05/2014
- Proceedings: Order Granting Continuance and Re-scheduling Hearing (hearing set for February 17 and 18, 2015; 9:00 a.m., Central Time; Pensacola, FL).
- PDF:
- Date: 10/30/2014
- Proceedings: Respondent's Unopposed Motion for Continuance of Final Hearing filed.
- PDF:
- Date: 10/29/2014
- Proceedings: Respondent's Request for Appointment of Rodrick D. Holmes as Qualified Representative filed.
- PDF:
- Date: 10/22/2014
- Proceedings: Petitioner's Motion To Shorten The Time For Respondent To Respond To Discovery filed.
- PDF:
- Date: 10/21/2014
- Proceedings: Notice of Serving Petitioner's First Set Interrogatories on Respondent filed.
- PDF:
- Date: 10/20/2014
- Proceedings: Notice of Hearing (hearing set for November 17 and 18, 2014; 9:00 a.m., Central Time; Pensacola, FL).
- Date: 10/09/2014
- Proceedings: Employment Complaint of Discrimination filed.
Case Information
- Judge:
- R. BRUCE MCKIBBEN
- Date Filed:
- 10/09/2014
- Date Assignment:
- 10/10/2014
- Last Docket Entry:
- 07/09/2015
- Location:
- Pierce, Florida
- District:
- Middle
- Agency:
- ADOPTED IN TOTO
Counsels
-
Tammy Scott Barton, Agency Clerk
Address of Record -
Therese A Felth, Esquire
Address of Record -
Rodrick D. Holmes
Address of Record -
McCray Pettway, Esquire
Address of Record -
Melanie Zaharias, Esquire
Address of Record -
Tammy S Barton, Agency Clerk
Address of Record