15-001098 Agency For Health Care Administration vs. 1351 Golden, Llc, D/B/A Cross Terrace Rehabilitation Center
 Status: Closed
Recommended Order on Friday, December 4, 2015.


View Dockets  
Summary: Respondent, a skilled nursing facility, committed two Class III deficiencies and should be fined $1,000 per deficiency since they are isolated incidents related to a single resident.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8AGENCY FOR HEALTH CARE

12ADMINISTRATION,

13Petitioner,

14vs. Case No. 15 - 1098

201351 GOLDEN, LLC, d/b/a CROSS

25TERRACE REHABILITATION CENTER,

28Respondent.

29_______________________________/

30RECOMMENDED ORDER

32A final hearing was held in this matter before Robert S.

43Cohen, Administrative Law Judge with the Division of

51Administrative Hearings, on June 2 3 and 24 , 2015, in Tampa ,

62Florida.

63APPEARANCES

64For Petitioner: John E. Bradley, Esquire

70Agency for Health Care Administration

75The Sebring Building, Suite 330

80525 Mirror Lake Drive North

85St. Petersburg, Florida 33701

89For Respondent: Michael Brett Kornhauser, Esquire

95Christopher M. David, Esquire

99Fuerst, Ittleman, David and Joseph, P.L.

1051001 Brickell Bay Drive, 32nd Floor

111Miami, Florida 33131

114STATEMENT OF THE ISSUE S

119The issues are whether Respondent provided a dequate and

128appropriate care and treatment for Resident No. 80, and whether

138Respondent implemented a plan of care to treat Resident No. 80 Ós

150skin condition. The ultimate issue is whether these two

159deficiencies should result in a fine being imposed upon

168Re spondent and changing its license to a conditional status.

178PRELIMINARY STATEMENT

180Petitioner, the Agency for Health Care Administration

187( ÐPetitionerÑ or Ð AHCA Ñ ), conducted an annual survey at

199RespondentÓs skilled nursing facility, known as Cross Terrace

207Reh abilitation Center, from July 21 through 24, 2014. Petitioner

217issued an Administrative Complaint against Respondent on

224January 7, 2015, seeking to impose upon Respondent a $5,000

235administrative fine based upon two Class II deficiencies

243discovered during t he July survey inspection, and to change the

254facilityÓs status to a conditional license beginning July 24 and

264ending August 24, 2014.

268Respondent timely executed an Election of Rights form

276contesting the factual basis for AHCAÓs allegations and filed a

286Requ est for Formal Hearing (Petition) with Petitioner. That

295Petition was forwarded to the Division of Administrative Hearings

304for assignment of an administrative law judge. The matter was

314originally scheduled for hearing on May 11 and 12, 2015, but

325after a c ontinuance requested by Respondent, the matter proceeded

335to hearing on June 2 3 and 2 4 , 2015.

345At the hearing, Petitioner presented the testimony of D

354W; Carlos Arruda; Jillian Allane, a health facility

362evaluator; Kathryn Hill, R.N.; Pankaj Joshi, M.D.; Deirdre Wells,

371R.N.; and Patricia Freed, R.N. Nurses Hill and Freed were

381accepted as experts in the field of nursing. Petitioner also

391offered five exhibits ( Exhibit Nos. 1, 3, and 8-10) , which were

403admitted into evidence. Respondent presented the testimony of

411Dona Conde, R.N., its director of n ursing; Donna Gallant, R.N.,

422its MDS coordinator; and Pankaj Joshi, M.D., its medical

431d irector, and offered 17 exhibits (Exhibits A- N, Q, R, and V),

444all of which were admitted into evidence, except Exhibit K.

454A four - volume Transcript of the final hearing was filed on

466July 20, 2015. Petitioner and Respondent filed their proposed

475Findings of Fact a nd Conclusions of Law on August 31, 2015.

487References to statutes are to Florida Statutes (2014) ,

495unless otherwise noted.

498FINDING S OF FACT

5021. Petitioner is the regulatory agency responsible for

510licensure of nursing homes and enforcement of applicable federal

519regulations, state statutes, and rules governing skilled nursing

527facilities pursuant to the Omnibus Budget R econciliation Act

536of 1987, Title IV, Subtitle C (as amended); p art II of

548chapters 400 and 408, Florida Statutes; and Florida

556Administrative Code Chapter 59A- 4.

5612. Respondent operates a skilled nursing facility with

569104 beds , known as Cross Terrace Rehabi litation Center, which is

580located at 1351 San Christopher Drive, Dunedin, Florida 34698.

589Its license number is 11300961.

5943. On January 7, 2015, Petitioner filed an Administrative

603Complaint against Respondent alleging that Respondent failed to

611provide ade quate and appropriate care and treatment for Resident

621No. 80 (the Resident) and failed to implement a Ðplan of careÑ to

634treat the ResidentÓs skin condition.

6394. Petitioner cited both deficiencies as Class II

647deficiencies as defined by section 400.23(8)(b). As a result,

656Respondent sought to impose a fine in the amount of $5,000 and

669assign Respondent conditional licensure status.

674Count I: Adequate and Appropriate Care

6805. A central issue concerning whether the Resident received

689the appropriate care is wheth er an appropriate Ðresident care

699planÑ existed for the R esidentÓs well - being and treatment.

7106. According to the ResidentÓs dermatologist, Kathleen

717Soe, M.D., the Resident suffered from n eurodermatitis p ruritus, a

728psychogenic condition caused by the brain sending a signal for

738the individual to itch, pick, scratch, dig, or otherwise mutilate

748the skin, even though there is no physical cause for or need to

761engage in such conduct. Dr. Soe stated that several services

771would be helpful to maintain the ResidentÓs physical well - being:

782educating the Resident regarding the cause and symptoms of the

792skin condition , limiting the ability to irritate the affected

801skin area through scratching , keeping the ResidentÓs nails

809trimmed , using Geri - Sleeves to cover the affected area to prevent

821exposure and scratching , and applying appropriate lotions or

829creams to the affected areas as needed. The Resident suffered

839from diabetes which prevented the use of steroidal medications.

8487. The AHCA nurses testifying at the hearing, as well as

859RespondentÓs m edical d irector, Dr. Joshi, agreed that the

869recommended treatments for the R esidentÓs skin condition were

878appropriate.

879Count II: Resident Care Plan

8848. Rule 59A - 4.109(1) states, in part, as follows:

894(1) Each resident admitted to th e nursing

902home facility shall have a plan of care. The

911plan of care shall consist of:

917(a) PhysicianÓs orders, diagnosis, medical

922history, physical exam and rehabilitative or

928restorative potential.

930(b) A preliminary nursing evaluation with

936physicianÓs or ders for immediate care,

942completed on admission.

945(c) A complete, comprehensive, accurate and

951reproducible assessment of each residentÓs

956functional capacity which is standardized in

962the facility, and is completed within 14 days

970of the residentÓs admission to the facility

977and every twelve months, thereafter. The

983assessment shall be:

9861. Reviewed no less than once every 3

994months;

9952. Reviewed promptly after a significant

1001change in the residentÓs physical or mental

1008condition; and,

10103. Revised as appropriate t o assure the

1018continued accuracy of the assessment.

10239. A dispute over whether the treatments recommended by

1032Dr. Soe were implemented before the survey conducted by AHCA or

1043after the facility was cited for not following the treatment

1053protocols following th e survey became AHCAÓs focus during the

1063hearing.

106410. Dr. JoshiÓs records revealed orders and a prescription

1073for Clobetasol cream and Sarna Lotion to help with the irritated

1084skin on April 25, 2014 , which was discontinued by his o rder dated

1097June 23, 2014 , and also noted in Nurse GallantÓs notes of that

1109date.

111011. Another prescription cream, Triamcin o lone, was started

1119up again to deal with the ResidentÓs skin irritation on July 23,

11312014, during the four - day period when the AHCA survey was taking

1144place. D r. Soe believed that the ResidentÓs anxiety caused by

1155participation in the AHCA survey of July 2014 could have

1165exacerbated the skin condition which provides an explanation for

1174Dr. Joshi restarting treatment.

117812. Numerous notes from the nurses involved in daily care

1188of the Resident discussed matters such as keeping the ResidentÓs

1198nails trimmed and having the R esident wear shoes and socks to

1210avoid hurting his toes and feet.

121613. Geri - Sleeves were given to the Resident in August, a

1228full month after the care p lan recommended their use for

1239protecting the affected skin areas.

124414. Nurse Wells reviewed the care plan dated April 25,

12542014, which she testified was not shown to her at the time of the

1268survey. She did review the care plan prior to the hearing, and

1280crit icized it in two areas she believes did not comply with

1292Florida law. The plan did not specifically state that the

1302affected area should be washed regularly with Dove soap, and that

1313regular cleansing of skin is a foundation of good nursing

1323practice. Also, she noted that re - education of the Resident in

1335proper care was not included in the plan.

134315. Nurse Hill believed the original care plan did not meet

1354the requirements of Florida law, in part because it mentioned

1364nothing about the ResidentÓs scratching th e affected skin area or

1375of cutting the ResidentÓs nails. Nurse Hill testified that

1384RespondentÓs staff updated the plan after she notified them of

1394the deficiencies.

139616. The plan was changed on July 23, 2014, in the midst of

1409the survey, to include the lang uage Ðkeep the nails cut short.Ñ

1421Additionally, the original plan did not include language about

1430monitoring the Resident for scratching, educating the R esident if

1440problems resurface, encouraging the Resident to use Geri - Sleeves,

1450or to contact the physician immediately if the rash recurs.

146017. The MDS c oordinator, Nurse Gallant, testified that she

1470changed the care plan during the survey because the issue with

1481the ResidentÓs nails and scratching was a new problem or a

1492recurrence of a problem that had been re solved in June, a month

1505before the survey. The n ursing d irector, Nurse Conde, testified

1516that the Resident had suffered the skin problem the entire time

1527the Resident was in the facility.

153318. Ms. Allane, one of AHCAÓs surveyors, noticed a skin

1543tear on the ResidentÓs arm on July 21, 2014, the first day of the

1557survey. Others among the survey team noticed that the ResidentÓs

1567nails were not cut short at the time of the survey.

157819. Nurses Conde and Gallant testified that they cannot

1587force a resident to regular ly bathe and to allow nails to be kept

1601cut short. Residents are individuals who have rights, including

1610the right to refuse treatment or even hygienic measures taken by

1621staff to ensure a skin condition , such as the one suffered by the

1634Resident , is alleviat ed. RespondentÓs witnesses, the regular

1642caregivers and supervisors for the ResidentÓs care, testified

1650that the Resident often refused bathing and having nails cut

1660short. This testimony is credible and was not rebutted by the

1671surveyors or AHCAÓs nurses in volved in the surveying process. As

1682a result of the ResidentÓs refusal to bathe or have nails cut

1694short on a regular basis, when the ResidentÓs skin affliction

1704recurred, the result would be scratching with long nails that

1714would tear the skin and irritate the area. This was not the

, 1726which made reasonable efforts to

1731care for the Resident.

173520. The testimony and exhibits produced by Respondent

1743d irector of

1746n ursing testified that she provided the surveyors with the plan

1757of care during the survey. The surveyors testified they were not

1768provided with the care plan at the time of the July 2014 survey.

178121. The ResidentÓs mother, Ms. W, testified she

1789observed scratches, open sores, and scabs on the Resident on

1799July 22, 2014, during the course of the survey. However, she

1810also acknowledged signing a letter which was admitted into

1819evidence at hearing in which she praised Respondent for providing

1829a willing -ness [sic] to address

1835try to resolve them and kept me

1842as the fact she seemed confused, at times, while testifying, lend

1853little credence to her testimony.

185822. Ms. W and Nurse Hill both observed scabs and

1868sc

1869and 23, 2014, respectively.

187323. Nurse Hill further observed that the Resident had

1882scratched the ResidentÓs arms severely and noted that scabs

1891indicated scratching that occurred at least two days p reviously,

1901based upon her more than 20 years of experience in nursing.

191224. Nurse Wells testified she deemed the finding of scabs

1922and scratches and, in her view, the lack of a care plan for the

1936skin condition, to be Class II deficiencies.

194325. PetitionerÓ s finding of Class II deficiencies is based

1953upon the personal observation of the surveyors, some of whom are

1964long - serving nurses, and their view that an adequate care plan

1976did not exist for the Resident. While both Nurse Hill and

1987Nurse Freed were offered and accepted as experts in the field of

1999nursing, the testimony they provided was factual , and their

2008opinions, while not based on scientific study or treatise, were

2018allowable as based upon their relevant personal expertise in

2027surveying nursing facilities an d having practiced in the field

2037for many years. The opinions offered were based upon sufficient

2047facts or data , are the product of reliable principles and

2057methods , and the witnesses applied the principles and methods

2066reliably to the facts of the case pursu ant to section 90.702,

2078Florida Statutes. Their professional opinions were based on

2086their personal observations of the Resident, the care documents

2095provided by Respondent, and their experience in conducting

2103surveys and applying what they and their team obs erve to the

2115applicable Florida law and rules.

212026. Nurse Hill concluded that the itching and scratching

2129must have been present for at least a week, based upon her

2141experience. This testimony was based upon her years of

2150experience as a nurse, not upon any studies conducted by national

2161organizations or health care providers. She personally observed

2169the Resident scratching ÐfeverishlyÑ when she first came into the

2179room to meet with the Resident. She also testified the Resident

2190told her, in person, the itch ing and scratching had gone on for a

2204week and Ðkept [the Resident] up at night.Ñ She testified the

2215Resident told her that the nails had not been cut.

222527. Dr. Joshi confirmed that evidence of a tear or scabs

2236would indicate the itching and scratching h ad occurred over a

2247period of time.

225028. Nurse Hill believed that Dr. Soe, the dermatologist,

2259should have been contacted again about the recurrence of the

2269intense itching and scratching. Dr. Joshi believed that the care

2279plan was sufficient to address any r ecurrence of the skin

2290irritation. More weight is given to Nurse HillÓs cautionary

2299approach to the skin care in light of the ResidentÓs other

2310significant health issues.

231329. The physicianÓs note dated April 25, 2014, stated that

2323the ResidentÓs nails should be kept short.

233030. RespondentÓs staff members who were called to testify

2339stated that sometimes the Resident allowed staff to cut the

2349ResidentÓs nails, but at other times refused. The Resident

2358refused to allow staff to cut the nails at the time of the

2371survey.

237231. Nurse Hill testified that a doctor was contacted on the

2383day of the survey, that the care plan was produced, and that the

2396ResidentÓs nails were cut short.

240132. The Administrative Complaint in this matter cited

2409Respondent for failure to prov ide an appropriate Ðresident care

2419planÑ for the Resident pursuant to r ule 59A - 4.109(1). It also

2432alleged that a basis for violation of statute or rule was based

2444upon failure to provide a Ðcomprehensive care planÑ specifically

2453addressing the skin condition pursuant to r ule 59A - 4.109(2). The

2465comprehensive care plan dated November 7, 2013, noted, among

2474other conditions affecting the Resident, that the potential for

2483skin breakdown was a concern that should be monitored. Further,

2493paragraph 19 of the Administra tive Complaint alleges that the

2503MDS coordinator returned the comprehensive care plan to the

2512survey team on the afternoon of July 23, 2014, with updates to

2524that plan. The ResidentÓs care plan also was revised on that

2535date (or the next day) by RespondentÓs staff.

254333. Respondent produced as evidence Comprehensive Nursing

2550Care Plans dated November 7, 2013, April 25, 2014, and revised on

2562July 24, 2014. The documentary evidence also includes updates

2571for several months following the July 2014 survey.

2579CONCLUSI ONS OF LAW

258334. The Division of Administration Hearings has

2590jurisdiction over the subject matter of and the parties to this

2601proceeding. §§ 120.569 and 120.57(1), Fla. Stat.

260835. Petitioner, as the party asserting the affirmative of

2617the issue in this proc eeding, has the burden of proof. Balino v.

2630DepÓt of Health & Rehabilitative Servs. , 348 So. 2d 349 (Fla. 1st

2642DCA 1977); DepÓt of Agric . & Consumer Servs. v. Strickland , 262

2654So. 2d 893 (Fla. 1st DCA 1972).

266136. Pursuant to Florida law, Ð[f]indings of fact shall be

2671based upon a preponderance of the evidence, except in penal or

2682licensure disciplinary proceedings or except as otherwise

2689provided by statute, and shall be based exclusively on the

2699evidence of record and on matters officially recognized.Ñ

2707§ 120.5 7(1)(j), Fla. Stat.

271237. Petitioner has the burden to establish by clear and

2722convincing evidence that the allegations contained in the

2730Administrative Complaint support the findings by the agency of

2739Class II violations and imposition of a fine. DepÓt of Ba nking &

2752Fin. v. Osborne Stern & Co. , 670 So. 2d 932 (Fla. 1996). The

2765clear and convincing standard of evidence has been described by

2775the Florida Supreme Court as follows:

2781[C]lear and convincing evidence requires that

2787the evidence must be found to be credi ble;

2796the facts to which the witnesses testify must

2804be distinctly remembered; the testimony must

2810be precise and explicit and the witnesses

2817must be lacking in confusion as to the facts

2826in issue. The evidence must be of such

2834weight that it produces in the mi nd of the

2844trier of fact a firm belief or conviction,

2852without hesitancy, as to the truth of the

2860allegations sought to be established.

2865In re Davey , 645 So. 2d 398, 404 ( Fla. 1994)( quoting Slomowitz v.

2879Walker , 429 So. 2d 797, 800 (Fla. 4th DCA 1983)).

288938. P etitioner must also establish, by a preponderance of

2899the evidence, that the allegations of Class II deficiencies

2908warrant the imposition of a conditional license. Beverly

2916Enterprises - Florida v. Ag . for Health Care Admin. , 745 So. 2d

29291133 (Fla. 1st DCA 1999 ). See also Fla. DepÓt of Transp. v.

2942J.W.C. Co . , Inc. , 396 So. 2d 778 (Fla. 1st DCA 1981); Balino v.

2956DepÓt of Health & Rehab ilitative Servs. , 348 So. 2d 349 (Fla. 1st

2969DCA 1977).

297139. ÐPreponderance of the evidenceÑ has been defined as

2980follows:

2981[ T he] great er weight of the evidence, not

2991necessarily established by the greater number

2997of witnesses testifying to a fact but by

3005evidence that has the most convincing force;

3012superior evidentiary weight that, though not

3018sufficient to free the mind wholly from all

3026reas onable doubt, is still sufficient to

3033incline a fair and impartial mind to one side

3042of the issue rather than the other.

3049S. Fla. Water Mgmt . Dist. v. RLI Live Oak, LLC , 139 So. 3d 869,

3064872 (Fla. 2014)(citing BlackÓs Law Dictionary).

307040. The clear and convi ncing standard of proof requires

3080more than a preponderance of the evidence , but less proof than

3091beyond and to the exclusion of a reasonable doubt. See generally

3102In re Ford - Kaus , 730 So. 2d 269 (Fla. 1999).

311341. Patricia Freed and Kathryn Hill, both regist ered n urses

3124with many years of experience, were accepted as experts in

3134nursing which allowed them to offer opinion testimony in this

3144matter. Daubert v. Merrell Dow Pharmaceuticals , 509 U.S. 579

3153(1993), w as adopted in 2013 as the standard for qualifying an

3165expert in Florida. Under the Daubert standard, the requirements

3174for scientific testimony by a witness necessitate a greater

3183showing of expertise than previously by the counsel proffering

3192the witness. In this matter, the testimony relied upon from

3202these two experienced nurses was factual , based upon their

3211personal observations of the Resident, and reliable based upon

3220principles and methods used by nurses and surveyors from AHCA in

3231examining skilled nursing facilities in Florida. Their testimony

3239satisfies the requirements of section 90.702 and Daubert .

324842. Section 400.23(8) defines the various classes of

3256deficiencies that may be imposed. For purposes of this analysis,

3266Classes II and III are relevant. They are defined as follows:

3277(b) A class II deficien cy is a deficiency

3286that the agency determines has compromised

3292the residentÓs ability to maintain or reach

3299his or her highest practicable physical,

3305mental, and psychosocial well - being, as

3312defined by an accurate and comprehensive

3318resident assessment, plan of care, and

3324provision of services. A class II deficiency

3331is subject to a civil penalty of $2,500 for

3341an isolated deficiency, $5,000 for a

3348patterned deficiency, and $7,500 for a

3355widespread deficiency. The fine amount shall

3361be doubled for each deficiency if the

3368facility was previously cited for one or more

3376class I or class II deficiencies during the

3384last licensure inspection or any inspection

3390or complaint investigation since the last

3396licensure inspection. A fine shall be levied

3403notwithstanding the correctio n of the

3409deficiency.

3410(c) A class III deficiency is a deficiency

3418that the agency determines will result in no

3426more than minimal physical, mental, or

3432psychosocial discomfort to the resident or

3438has the potential to compromise the

3444residentÓs ability to mainta in or reach his

3452or her highest practical physical, mental, or

3459psychosocial well - being, as defined by an

3467accurate and comprehensive resident

3471assessment, plan of care, and provision of

3478services. A class III deficiency is subject

3485to a civil penalty of $1,000 for an isolated

3495deficiency, $2,000 for a patterned

3501deficiency, and $3,000 for a widespread

3508deficiency. The fine amount shall be doubled

3515for each deficiency if the facility was

3522previously cited for one or more class I or

3531class II deficiencies during the l ast

3538licensure inspection or any inspection or

3544complaint investigation since the last

3549licensure inspection. A citation for a class

3556III deficiency must specify the time within

3563which the deficiency is required to be

3570corrected. If a class III deficiency is

3577c orrected within the time specified, a civil

3585penalty may not be imposed.

359043. Holding a standard license in Florida requires that the

3600facility has no Class I or Class II deficiencies and has

3611corrected all Class III deficiencies within the time established

3620by the agency. § 400.23(7)(a), Fla. Stat. A license will

3630convert to conditional status due to the presence of one or more

3642Class I or II deficiencies, or any Class III deficiencies not

3653corrected within the time established by the agency.

366144. The Resident clearly suffered from an ongoing skin

3670condition that is psychosomatic in origin, and brought on, at

3680times, by anxiety. The condition has been treated by

3689RespondentÓs staff when it has manifested itself , and the

3698evidence supports that the treatment has wo rked to alleviate the

3709symptoms of itching that led to excessive and forceful scratching

3719that broke the skin, resulting in tears and, ultimately, scabs as

3730the wounds healed. These conditions were observed by the

3739surveyors and nurses conducting the survey i n July 2014 on behalf

3751of AHCA.

375345. Respondent produced substantial documents to prove the

3761diagnosis and plan of treatment for the ResidentÓs skin

3770affliction. This was clearly a resident who suffered from

3779multiple significant medical issues, n eurodermatit is p rurit u s

3790being just one of a long list of ailments. Respondent also

3801produced significant credible evidence that the Resident was a

3810difficult resident/patient at times. The Resident was known to

3819refuse bathing and the cutting of nails on more than one

3830occasion, including just before the survey conducted in

3838July 2014. After coaxing from the staff nurses and from at least

3850one of the AHCA nurses during the survey, the staff w as able to

3864cut the ResidentÓs nails before the surveyors completed their

3873work ons ite.

387646. The Resident Care Plan and Comprehensive Plan of Care

3886were both adequate at the time they were originally prepared.

3896However, over time, the entries were less frequent, resulting in

3906inadequate documentation of flare - ups of the ResidentÓs skin

3916con dition. The fact that the surveyors personally witnessed the

3926Resident at a time when the skin condition had again manifested

3937itself may have been an unfortunate coincidence, but is more

3947likely the result of the ongoing treatment for the skin being

3958discont inued on June 23, 2014, one month prior to the survey.

3970There is clear and convincing evidence to support the fact that

3981the ResidentÓs skin affliction had manifested itself at least a

3991week prior to the survey, as evidenced by scabs and healing skin

4003tears o bserved by the nurses and Dr. Joshi. Further, clear and

4015convincing evidence supports that the Resident was suffering from

4024itching when the surveyors personally observed scratching to the

4033point where the skin was freshly torn.

404047. The undersigned believes , from the evidence produced

4048and the professionalism of RespondentÓs witnesses, that

4055Respondent operates a high - quality skilled nursing facility and

4065that efforts were made to encourage the Resident to agree to

4076better hygiene , which included more frequent b athing and nail

4086trimming. When the Resident refused the treatment, the

4094documentation does not support that additional efforts were made

4103to strongly encourage and insist that the Resident agree to

4113better hygienic measures. Little, if any, documentation wa s

4122produced to support RespondentÓs staff efforts to persuade the

4131Resident to allow them to help prevent the itching and

4141scratching. The most substantial documentation of nursing and

4149medical involvement was provided to the AHCA surveyors during the

4159survey in the form of a revised and updated Resident Care Plan.

4171While this remedial measure was appropriate action by Respondent,

4180this type of documentation should have already been evident from

4190the ResidentÓs records at the initiation of the survey.

419948. Clear and convincing evidence exists in the record to

4209support a finding of deficiencies at RespondentÓs skilled nursing

4218facility. The undersigned believes, however, that the

4225deficiencies will result in no more than minimal physical,

4234mental, or psychosocial disc omfort to the Resident in this case

4245and that this is an isolated case involving one resident of the

4257facility. Both the Resident Care Plan and the Comprehensive Plan

4267of Care must include better documentation and have more regular

4277entries for the Resident. This may have already been done

4287sufficiently when the updated plans were provided to the AHCA

4297surveyors during the July 2014 survey. If not, this is action

4308that should be taken immediately since documentation, especially

4316of the difficulties regarding the ResidentÓs compliance with

4324recommended care and treatment of the skin affliction, will

4333better support RespondentÓs defense of its actions, if required,

4342on subsequent surveys. It also appears that the Resident can be

4353cajoled into submitting to bathing and nail cutting on a more

4364frequent basis. This, of course, will require even more

4373attention on the part of staff, but it might avoid prolonged

4384flare - ups of the skin affliction in the future. The ResidentÓs

4396condition, at the time of the July 2014 survey, de monstrated that

4408best efforts were not made to ensure the condition was under

4419control. The active itching accompanied by skin tears and

4428scabbing could have been alleviated, at least to some extent,

4438with more persuasive tactics employed by RespondentÓs

4445prof essional staff.

444849. Since the conclusion reached in this Recommended Order

4457is that no Class I or II deficiencies exist, there is no need to

4471further discuss the change in status of the license from standard

4482to conditional. It is expected the deficiencies will be quickly

4492corrected , if they have not already been corrected , by

4501Respondent.

450250. For the foregoing reasons, Respondent has violated the

4511applicable statutes and rules by committing two Class III

4520deficiencies.

4521RECOMMENDATION

4522Based on the foregoing Findings of Fact and Conclusions of

4532Law, it is RECOMMENDED that the Agency for Health Care

4542Administration enter a f inal o rder finding that Respondent,

45521351 Golden, LLC, d/b/a Cross Terrace Rehabilitation Center,

4560violated section 400.022(1)(l), Florida Sta tutes, for failure to

4569fully and adequately provide the care required by a resident care

4580plan and adequate and appropriate health care and protective and

4590support services; and violated Florida Administrative Code

4597Rule 59A - 4.109 concerning having an adequate plan properly

4607updated to treat the medical needs and adverse physical

4616conditions of the Resident. These two violations constitute

4624Class III deficiencies; should result in a fine to Respondent of

4635$1,000 per deficiency pursuant to section 400.23(8)(c); req uire

4645Respondent to correct the deficiencies within 30 days of the date

4656of the Final Order, unless they have already been corrected; and

4667maintain RespondentÓs status as a standard license holder.

4675DONE AND ENTERED this 4th day of December , 2015 , in

4685Tallahas see, Leon County, Florida.

4690S

4691ROBERT S. COHEN

4694Administrative Law Judge

4697Division of Administrative Hearings

4701The DeSoto Building

47041230 Apalachee Parkway

4707Tallahassee, Florida 32399 - 3060

4712(850) 488 - 9675

4716Fax Filing (850) 921 - 684 7

4723www.doah.state.fl.us

4724Filed with the Clerk of the

4730Division of Administrative Hearings

4734this 4th day of December , 2015 .

4741COPIES FURNISHED:

4743Michael Brett Kornhauser, Esquire

4747Christopher M. David, Esquire

4751Fuerst, Ittleman, David and Joseph, P.L.

47571001 Brick ell Bay Drive , 32nd Floor

4764Miami, Florida 33131

4767(eServed)

4768John E. Bradley, Esquire

4772Agency for Health Care Administration

4777The Sebring Building, Suite 330

4782525 Mirror Lake Drive North

4787St. Petersburg, Florida 33701

4791(eServed)

4792Richard J. Shoop, Agency Clerk

4797A gency for Health Care Administration

48032727 Mahan Drive, Mail Stop 3

4809Tallahassee , Florida 32308

4812(eServed)

4813Stuart Williams, General Counsel

4817Agency for Health Care Administration

48222727 Mahan Drive, Mail Stop 3

4828Tallahassee, Florida 32308

4831(eServed)

4832Elizabe th Dudek, Secretary

4836Agency for Health Care Administration

48412727 Mahan Drive, Mail Stop 1

4847Tallahassee, Florida 32308

4850(eServed)

4851NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

4857All parties have the right to submit written exceptions within

486715 days from the date of t his Recommended Order. Any exceptions

4879to this Recommended Order should be filed with the agency that

4890will issue the Final Order in this case.

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PDF
Date
Proceedings
PDF:
Date: 02/17/2016
Proceedings: Agency for Health Care Administration's Exceptions to Recommended Order filed.
PDF:
Date: 02/17/2016
Proceedings: Agency Final Order filed.
PDF:
Date: 02/01/2016
Proceedings: Agency Final Order
PDF:
Date: 12/10/2015
Proceedings: Transmittal letter from Claudia Llado forwarding Respondent's Exhibits lettered K, O-P, and S-U, to Respondent.
PDF:
Date: 12/10/2015
Proceedings: Transmittal letter from Claudia Llado forwarding Petitioner's Exhibits numbered 2, 4-7, and 11-13, to Petitioner.
PDF:
Date: 12/04/2015
Proceedings: Recommended Order
PDF:
Date: 12/04/2015
Proceedings: Recommended Order (hearing held June 23 and 24, 2015). CASE CLOSED.
PDF:
Date: 12/04/2015
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 08/31/2015
Proceedings: Agencys Proposed Final Order and Incorporated Closing Argument filed.
PDF:
Date: 08/31/2015
Proceedings: (Respondent's Proposed) Recommended Order filed.
PDF:
Date: 08/31/2015
Proceedings: Respondent's Closing Memorandum filed.
PDF:
Date: 08/18/2015
Proceedings: Order Granting Extension of Time.
PDF:
Date: 08/18/2015
Proceedings: (Petitioner's) Motion for 10-Day Extension to File Proposed Recommended Order filed.
Date: 06/23/2015
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 06/23/2015
Proceedings: Respondent's Motion in Limine filed.
PDF:
Date: 06/19/2015
Proceedings: Order Granting Respondent`s Motion to Specially Set Dr. Joshi`s Trial Testimony on Tuesday, June 23, 2015.
PDF:
Date: 06/19/2015
Proceedings: Respondent's Motion to Specially Set Dr. Joshi's Trial Testimony for Tuesday, June 23, 2015 filed.
PDF:
Date: 06/17/2015
Proceedings: (Petitioner's) Notice of Filing Supplemental (Proposed) Exhibits filed.
PDF:
Date: 06/17/2015
Proceedings: Respondent's Third Amended Unilateral Pre-trial Filing filed.
PDF:
Date: 06/17/2015
Proceedings: Respondent's Second Amended Unilateral Pre-Trial Filing filed.
PDF:
Date: 06/16/2015
Proceedings: Notice of Cancellation of Deposition (of Deirdre Wells) filed.
PDF:
Date: 06/16/2015
Proceedings: Notice of Cancellation of Deposition (of Jillian Allane) filed.
PDF:
Date: 06/16/2015
Proceedings: Re-notice of Taking Deposition (of Pat Freed) filed.
PDF:
Date: 06/16/2015
Proceedings: Re-notice of Taking Deposition (of Kathryn Hill) filed.
PDF:
Date: 06/15/2015
Proceedings: Order on Emergency Motion.
Date: 06/15/2015
Proceedings: CASE STATUS: Motion Hearing Held.
PDF:
Date: 06/12/2015
Proceedings: Notice of Telephonic Motion Hearing (motion hearing set for June 15, 2015; 9:00 a.m.).
PDF:
Date: 06/12/2015
Proceedings: (Respondent's) Response in Opposition to Petitioner's Emergency Motion for Protective Order filed.
PDF:
Date: 06/12/2015
Proceedings: (Petitioner's) Emergency Motion for Protective Order filed.
PDF:
Date: 06/11/2015
Proceedings: Order Granting, in Part, Respondent`s Emergency Motion for Protective Order.
Date: 06/10/2015
Proceedings: CASE STATUS: Motion Hearing Held.
PDF:
Date: 06/09/2015
Proceedings: Notice of Taking Deposition (of Deidre Wells) filed.
PDF:
Date: 06/09/2015
Proceedings: Notice of Taking Deposition (of Jillian Allane) filed.
PDF:
Date: 06/09/2015
Proceedings: Notice of Taking Deposition (of Kathryn Hill) filed.
PDF:
Date: 06/09/2015
Proceedings: Notice of Taking Deposition (of Pat Freed) filed.
PDF:
Date: 06/09/2015
Proceedings: Respodent's Emergency Motion for Protective Order filed.
PDF:
Date: 06/05/2015
Proceedings: Notice of Taking Deposition (of Pankaj Joshi) filed.
PDF:
Date: 05/20/2015
Proceedings: Notice of Serving Respondent's Better Response to Petitioner's First Request for Production of Documents filed.
PDF:
Date: 05/14/2015
Proceedings: Respondent's Amended Unilateral Pre-hearing Filing filed.
PDF:
Date: 05/14/2015
Proceedings: Order Re-scheduling Hearing (hearing set for June 23 and 24, 2015; 9:00 a.m.; Tampa, FL).
PDF:
Date: 05/11/2015
Proceedings: Order Granting, in Part, Respondent`s Motion to Compel Production of Documents.
PDF:
Date: 05/06/2015
Proceedings: Order Granting Continuance.
PDF:
Date: 05/06/2015
Proceedings: Respondent's Motion for Continuance of Trial filed.
PDF:
Date: 05/05/2015
Proceedings: Respondent's Supplemental Objections to Petitioner's Untimely (Proposed) Exhibits and Amended Witness List filed.
PDF:
Date: 05/05/2015
Proceedings: Petitioner's Supplemental (Proposed) Exhibits and Clarification of Witness Information filed.
PDF:
Date: 05/04/2015
Proceedings: Respondent's Objections to Petitioner's Exhibits and Witnesses filed.
PDF:
Date: 05/04/2015
Proceedings: Unilateral Stipulation filed.
PDF:
Date: 05/01/2015
Proceedings: Respondent's Unilateral Pre-Hearing Filing filed.
PDF:
Date: 05/01/2015
Proceedings: Motion to Compel filed.
PDF:
Date: 04/27/2015
Proceedings: Notice of Serving Respondent's Response to Petitioner's First Request for Admissions filed.
PDF:
Date: 04/27/2015
Proceedings: Notice of Serving Respondent's Response to Petitioner's First Request for Production of Documents filed.
PDF:
Date: 04/27/2015
Proceedings: Notice of Serving Respondent's Response to Petitioner's First Set of Interrogatories filed.
PDF:
Date: 04/27/2015
Proceedings: Notice of Serving Respondent's Response to Petitioner's First Request for Admissions filed.
PDF:
Date: 04/27/2015
Proceedings: Notice of Serving Respondent's Response to Petitioner's First Request for Production of Documents filed.
PDF:
Date: 04/27/2015
Proceedings: Notice of Serving Respondent's Response to Petitioner's First Set of Interrogatories filed.
PDF:
Date: 03/30/2015
Proceedings: Notice of Petitioner's First Request for Admissions filed.
PDF:
Date: 03/30/2015
Proceedings: Notice of Service of Agency's First Set of Interrogatories, Request for Admissions and Request for Productions of Documents to Respondent filed.
PDF:
Date: 03/13/2015
Proceedings: Amended Notice of Hearing (hearing set for May 11 and 12, 2015; 9:00 a.m.; Tampa, FL; amended as to hearing room location).
PDF:
Date: 03/11/2015
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 03/11/2015
Proceedings: Notice of Hearing (hearing set for May 11 and 12, 2015; 9:00 a.m.; Tampa, FL).
PDF:
Date: 03/09/2015
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 03/02/2015
Proceedings: Initial Order.
PDF:
Date: 03/02/2015
Proceedings: Conditional License filed.
PDF:
Date: 03/02/2015
Proceedings: Standard License filed.
PDF:
Date: 03/02/2015
Proceedings: Administrative Complaint filed.
PDF:
Date: 03/02/2015
Proceedings: Request for Formal Hearing filed.
PDF:
Date: 03/02/2015
Proceedings: Election of Rights filed.
PDF:
Date: 03/02/2015
Proceedings: Notice (of Agency referral) filed.

Case Information

Judge:
ROBERT S. COHEN
Date Filed:
03/02/2015
Date Assignment:
03/02/2015
Last Docket Entry:
02/17/2016
Location:
Tampa, Florida
District:
Middle
Agency:
Other
 

Counsels

Related Florida Statute(s) (5):