15-004461 Department Of Agriculture And Consumer Services vs. Elite Inspectors, Llc, D/B/A Elite Inspectors.Com; Tamer Kekec; And Stephen Franco
 Status: Closed
Recommended Order on Tuesday, March 22, 2016.


View Dockets  
Summary: Petitioner proved by clear and convincing evidence that Respondents engaged in the practice of pest control without a license and that the Individual Respondents used their pest control identification cards as independent contractors.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8DEPARTMENT OF AGRICULTURE AND

12CONSUMER SERVICES,

14Petitioner,

15vs. Case No. 15 - 4461

21ELITE INSPECTORS, LLC, d/b/a

25ELITE INSPECTORS.COM; TAMER

28KEKEC; AND STEPHEN FRANCO,

32Respondents.

33________________________ _______/

35RECOMMENDED ORDER

37A duly - noticed final hearing was conducted in this case

48before Suzanne Van Wyk, an Administrative Law Judge of the

58Division of Administrative Hearings ("DOAH"), on December 17,

682015, by video teleconfer ence at sites in Jacksonville and

78Tallahassee, Florida.

80APPEARANCES

81For Petitioner: David W. Young, Esquire

87Department of Agriculture

90and Consumer Services

93Mayo Bu ilding, Suite 520

98407 South Calhoun Street

102Tallahassee, Florida 32399 - 0800

107For Respondent: Howard J. Hochman, Esquire

113Law Offices of Howard J. Hochman

119Suite 210

1217695 So uthwest 104th Street

126M ia mi, Florida 33156

131STATEMENT OF THE ISSUE S

136Whether Respondent, Elite Inspectors, LLC , d/b/a

142EliteInspectors.com, engaged in the unlicensed practice of pest

150control, in violation of sections 482.071, 482.161, and 482.165,

159Florida Statutes (2015) 1/ ; whether Respondents, Tamer Kekec and

168Stephen Franco, engaged in pest control services in violation of

178sections 482.071, 482.165, and 482.191; and, if so, what

187penalties should be imposed against Respondents.

193PRELIMINAR Y STATEMENT

196On July 13, 2015, Petitioner filed a Third Amended

205Administrative Complaint against Respondents and other persons,

212charging them with violating several provisions of chapter 482,

221Florida Statutes. Respondents timely requested a disputed fact

229h earing, which was forwarded to the Division of Administrative

239Hearing s on August 12, 2015, for assignment of an Administrative

250Law Judge. The final hearing was scheduled for October 30,

2602015, but was later rescheduled to December 17, 2015.

269During discov ery, Petitioner voluntarily dismissed charges

276against certain other persons, and the case proceeded on a

286Fourth Amended Complaint filed October 20, 2015, naming the

295Respondents herein. Specifically, in Counts 1, 2, and 3,

304Petitioner charged Respondent, El ite Inspectors, LLC , d/b/a

312EliteInspectors.com, of conducting pest control, and advertising

319pest control services without a license, in violation of

328sections 482.161, 482.165, and 482.071; and in Counts 4

337throug h 7, Respondents, Tamer Kekec and Stephen Fra nco, with

348violating sections 482.091, 482.165, 482.071, and 482.191, for

356conducting pest control services without a license.

363The final hearing commenced as scheduled on December 17,

3722015, via video teleconference at sites in Tallahassee and

381Jacksonville, Florida. Petitioner presented the testimony of

388Respondent Tamer Kekec, and introduced PetitionerÓs Exhibits P1

396through P11. Respondent presented the testimony of Mr. Kekec

405and William Miles, and introduced Resp ondentsÓ Exhibits R9

414and R10. Respondent p roffered Exhibit R2. The partiesÓ

423Joint Exhibit J1 was admitted in evidence.

430The record was held open for five days following the

440hearing for Respondents to submit late - filed exhibits.

449Respondents timely filed Exhibits R11 and R12. The parties

458requested , and were granted, leave to file proposed recommended

467orders 30 days from the date the transcript was filed.

477A one - volume Transcript of the proceedings was filed on

488January 15, 2016. On February 15, 2016, the undersigned granted

498RespondentsÓ request for a two - day extension of time to file a

511proposed recommended order, which was unopposed. The parties

519timely filed Proposed Recommended Orders, which were considered

527in preparing this Recommended Order.

532FINDING S OF FACT

536The Parties

5381. Petitioner, Departm ent of Agriculture and Consumer

546Services (Petitioner or Department), is the state agency charged

555with administering the Structural Pest Control Act, chapter 482,

564Florida Statutes (the Act).

5682. Respondent, Elite Inspectors, LLC , d/b/a

574EliteInspectors.co m (Elite), is a Florida Limited Liability

582Company , whose principal place of business is 9951 Atlantic

591Avenue in Jacksonville, Florida. Elite is a residential

599structural inspection company offering home inspections in

606northeast Florida and southeast Georgi a. Elite has never been

616licensed by the Department to engage in the business of pest

627control, pursuant to section 482.071.

6323. Respondents, Tamar Kekec and Stephen Franco (the

640Individual Respondents), are the managers, and only members, of

649Elite, which w as formed in 2004.

656Pest Control Activities

6594. Petitioner is authorized to issue licenses to qualified

668businesses to engage in the business of pest control in this

679state. See § 482.071(1), Fla. Stat. Petitioner is likewise

688authorized to issue employee identification cards to persons

696employed by licensees to perform pest control services. See

705§ 482.091, Fla. Stat.

7095. It is unlawful for any person, partnership, firm,

718corporation, or other business entity to engage in the

727unlicensed practice of pest con trol as that term is defined in

739section 482.021(22). See § 482.165(1), Fla. Stat.

7466. "Pest control" is broadly defined in

753section 482.021(22) to include:

757(b) The identification of or inspection for

764infestations or infections in, on, or under

771a structu re, lawn, or ornamental;

777* * *

780(e) The advertisement of, the solicitation

786of, or the acceptance of remuneration for

793any work described in this subsection, but

800does not include the solicitation of a bid

808from a licensee to be incorporated in an

816overall bi d by an unlicensed primary

823contractor to supply services to another.

829Thus, both the conduct of wood - destroying organism (WDO)

839inspections, and advertising for the conduct of WDO inspections,

848are Ðpest controlÑ activities regulated by the Act.

8567. Section 482.191(1) makes unlawful the advertisement of

864pest control services except as authorized under chapter 482.

873Absent limited circumstances not applicable here, persons or

881entities engaging in such advertisement must be licensed by

890Petitioner to practice p est control.

8968. Petitioner is further authorized to take disciplinary

904action against licensees and identification cardholders,

910pursuant to section 482.161, and to issue fines against persons

920who engage in the unlicensed practice of pest control, pursuant

930to section 482.165.

933WDO Inspections by Elite P rior to April 10, 2014

9439. Between January 3 and April 10, 2014, Elite, through

953its member Mr. Franco, performed 99 WDO inspections, in addition

963to residential structural inspections, for its customers.

970Duri ng that timeframe, Elite billed its customers $6,850.00 for

981WDO inspections performed by Mr. Franco.

98710. During that same timeframe, Mr. Kekec performed 49 WDO

997inspections, in addition to residential structural inspections

1004for Elite customers, billing th em a total of $6,290.00.

101511. All customer payments for WDO inspections conducted by

1024the Individual Respondents were deposited into EliteÓs business

1032banking account with BBVA Compass Bank.

1038DL and the Individual Respondents

104312. Florida Quality Services, Inc. , d/b/a DL (DL), is a

1053Florida corporation licensed to engage in the business of pest

1063control, and whose business a ddress is 7008 Bayard Road,

1073Ft. Pierce, Florida.

107613. William R. Miles is DLÓs president and holds a pest

1087control operatorÓs certificat e, pursuant to section 482.111. In

1096the language of the licensing statute, Mr. Miles is the

1106Certified Operator in Charge (COIC) at DL.

111314. Every employee who performs pest control for a

1122licensee must have an identification card. See § 482.091(1)(a),

1131Fla . Stat. On April 5, 2014, Mr. Miles applied to Respondent

1143for pest control employee identification cards for Respondents

1151Kekec and Franco.

115415. In the application, Mr. Miles stated that t he

1164Individual Respondents would begin conducting WDO inspections

1171for DL on April 22, 2014.

117716. The Individual Respondents signed a portion of the

1186application certifying that they were not Ðcurrently employed by

1195any other pest control licensee.Ñ They also certified that they

1205were previously employed by another unnamed licensee with a

1214termination date of April 21, 2014.

122017. Mr. Kekec was ÐemployedÑ by a number of pest control

1231companies concurrent with his operation and management of Elite,

1240including FK Pest Control from January to March 20 14, DL Pest

1252Control from June 2011 to December 2013 , CS Pest Control from

1263April 2009 to May 2011, TI P est C ontrol for an unspecified

1276period , and A1 Pest Control from May 2005 to October 2006.

1287Curiously, all these companies had the same business address as

1297DL -- 7008 Bayard Road, Ft. Pi erce, Florida. 2/

130718. The Individual Respondents were issued pest control

1315employee - identification cards by t he Department on April 10,

13262014 , identifying them as employees of DL.

133319. In August 2014, DL applied to renew its license for

1344the 2014 - 2015 li cense year, listing the Individual Respondents

1355as employees to be issued identification cards as WDO inspectors

1365for DL.

1367DL and Respondent Elite

137120. Following issuance of employee - identification cards to

1380the Individual Respondents, Elite continued to co nduct

1388WDO inspections, as well as residential inspections, for its

1397clients, and bill those clients for WDO inspections. All

1406payments received by Elite from its customers for whom it

1416conducted WDO inspections were deposited into EliteÓs business

1424bank accou nt.

142721. Between January 3 and December 31, 2014, Elite

1436conducted over 300 WDO inspections for its customers, billing

1445them in excess of $48,000 for said inspections.

145422. Elite continued to conduct WDO inspections for its

1463customers, bill its customers fo r those WDO inspections, and

1473accept payment for those WDO inspections, in 2015 as it had in

14852014.

148623. Elite obtained customers through its website, and

1494through referrals from both previous customers and real estate

1503agents. EliteÓs custome rs scheduled th eir home and

1512WDO inspections directly with Elite through Mr. Kekec or

1521Mr. Franco. Elite set the price per inspection based upon the

1532size, age, and the type of construction of the customerÓs

1542property. Elite provided the ladders, flashlights,

1548screwdrivers, extension probes, and, with the exception of a

1557short period in 2015, the vehicle, used by the Individual

1567Respondents to conduct WDO inspections. When Elite did not

1576provide the vehicle for a brief period in 2015, Elite used a

1588vehicle personally owned by M r. Kekec.

159524. Elite also paid the fuel cost to travel to and from

1607inspections of customer properties, which is EliteÓs only

1615operating expense.

161725. After issuance of employee - identification cards to the

1627Individual Respondents, Elite entered into an arra ngement with

1636DL by which Elite would pay DL $38 for each WDO inspection

1648conducted by the Individual Respondents. In turn, DL paid the

1658Individual Respondents $10 for each WDO inspection they

1666conducted.

166726. For the 2014 tax year, DL paid Mr. Kekec $1,160 and

1680issued him a W - 2 wage and tax statement. That same year, DL

1694paid Mr. Franco $1,130 and issued him a W - 2 wage and tax

1709statement.

171027. For each WDO inspection conducted, the Individual

1718Respondents prepared and signed a WDO inspection report on a

1728form r equired by the state. Each inspection report listed DL as

1740the inspection company. Each report was reviewed by Mr. Miles

1750after - the - fact in his office in Ft. Pierce.

176128. Mr. Miles testified that he provided constructive

1769criticism via email once a month t o his WDO inspectors regarding

1781completion of the reports. However, if an inspector had

1790completed inspection reports fo r three consecutive months,

1798Mr. Miles suspended monthly review of their reports and only

1808conducted Ðspot checks.Ñ

181129. Respondents intro duced no document to evince review

1820and criticism of any report compl eted by either Mr. Kekec or

1832Mr. Franco.

183430. Whether DL p rovided ongoing training in

1842WDO inspections to the Individual Respondents was a contested

1851issue at hearing. Respondents attempted to introduce a

1859composite exhibit consisting of two manuals, two posters of

1868termites, and a Ðflip - bookÑ produced by University of Florida.

187931. When asked whether DL provided the manuals to

1888Mr. Kekec, he testified, Ð[W]ell, the last version of the

1898manua ls, I believe it was provided in 2013, but I think there

1911was four or five different versions of it. ItÓs been updated

1922over the years.Ñ The evidence was not clear whether DL

1932provided the manuals to the Individual Respondents or they were

1942obtained by othe r means. Even if the manuals were provided by

1954DL to the Individual Respondents, there is insufficient evidence

1963to find that DL provided any ongoing relevant training to the

1974Individual Respondents.

197632. The parties stipulated that the Individual Respond ents

1985met the training requirements to qualify to be identification

1994cardholders.

199533. The only equipment issued to the Individual

2003Respondents by DL for their use in conducting WDO inspections

2013was a magnifying glass.

2017Elite Website

201934. During all times rel evant hereto, Elite maintained a

2029website whose address was www.eliteinspectors.com . Elite noted

2037ÐWDO InspectionsÑ as one of its services and areas of expertise.

2048Under ÐAbout UsÑ on its website, Elite stated, ÐIn addition to

2059home inspections, we do . . . wood destroying organism (termite)

2070inspections (performed by DL employees).Ñ

207535. With regard to WDO inspections, the website included

2084the following:

2086Our inspectors are Stat e Certified

2092WDO inspectors with s everal years of

2099experience and meet all of the Florida

2106continuing education requirements. We

2110perform the WDO inspection while performing

2116the home inspection so one additional step

2123can be eliminated, which saves time and

2130money.

2131WDO inspections are perform ed by DL

2138employees.

213936. In the ÐInspector BiographiesÑ section, the website

2147reported that Mr. Franco was a ÐCertified Pest Operator -

2157TermiteÑ and that Mr. Kekec was Ða licensed WDO inspector under

2168DL pest services.Ñ

217137. At final hearing, Mr. Kekec was unable to identify any

2182reason why Elite would want to identify Mr. Franco to its

2193customers as a licensed pest control operator.

220038. The website did not identify what DL was or its

2211relationship with either Elite or its managers, Mr. Franco and

2221Mr. Kekec.

2223CONCLUSIONS OF LAW

222639. The Division of Administrative Hearings has

2233jurisdiction over the parties to, and subject matter of, this

2243proceeding pursuant to sections 120.569 and 120.57(1) , Florida

2251Statutes.

225240. The statutes which Respondents are alleged to have

2261violated are penal in nature, and, therefore, must be strictly

2271construed, with ambiguities resolved in favor of the licensee.

2280Lester v. Dep't of Prof'l & Occ. Reg. , 348 So. 2d 923, 925 (Fla.

22941st DCA 1977). For Petitioner to sanction Respondents, it must

2304prove the charges specifically alleged in the administrative

2312complaint by clear and convincing evidence. Ferris v.

2320Turlington , 510 So. 2d 292, 294 (Fla. 1987); Cottrill v. Dep't

2331of Ins. , 685 So. 2d 1371, 1372 (Fla. 1st DCA 1996); Kinney v.

2344Dep't of S tate , 501 So. 2d 129, 133 (Fla. 5th DCA 1987).

235741. Florida courts have described clear and convincing

2365evidence as follows:

2368Clear and convincing evidence requires that

2374the evidence must be found to be credible;

2382the facts to which the witnesses testify

2389mu st be distinctly remembered; the testimony

2396must be precise and explicit and the

2403witnesses must be lacking in confusion as to

2411the facts in issue. The evidence must be of

2420such weight that it produces in the mind of

2429the trier of fact a firm belief or

2437convict ion, without hesitancy, as to the

2444truth of the allegations sought to be

2451established.

2452In re Davey , 645 So. 2d 398, 404 (Fla. 1994); Slomowitz v.

2464Walker , 429 So. 2d 797, 800 (Fla. 4th DCA 1983).

2474Count 1

247642. Petitioner has charged Respondent Elite with vi olating

2485sections 482.071(1) and 482.165(1), by operating a pest control

2494business without a license.

249843. Section 482.071(1) provides that Ð[i]t is unlawful for

2507any person to operate a pest control business that is not

2518licensed by the department.Ñ Section 482.165(1) provides that

2526Ð[i]t is unlawful for any person . . . or . . . business entity

2541not licensed by the department to practice pest control.Ñ

255044. Petitioner proved that Elite engaged in the business

2559of pest control when it provided WDO inspections to its

2569customers in 2014 and 2015 and billed the customers for those

2580services. Elite was not licensed by the Department to practice

2590pest control during either 2014 or 2015.

259745. Thus, Petitioner proved that Respondent Elite violated

2605482.071(1) and 482.165 (1).

2609Count 2

261146. Petitioner has charged Respondent Elite with violating

2619section 482.165(1) by advertising pest control services without

2627a license.

262947. Section 482.021(22) defines the practice of Ðpest

2637controlÑ to include Ðthe advertisement of, the solic itation of,

2647or the acceptance of remuneration for any work described in this

2658section[.]Ñ Section 482.165(1) makes it unlawful for any

2666business to practice pest control without a license.

267448. At all times relevant hereto, Elite advertised on its

2684website t hat it offered WDO in spection services, and that

2695WDO inspections was an area of expertise for the company.

2705Further, Elite advertised, Ð[W]e perform the WDO inspection

2713while performing the home inspection so an additional step can

2723be eliminated, which save s time and money.Ñ

273149. While the website mentioned that WDO inspections are

2740Ðperformed by DL employees,Ñ the website did not identify or

2751describe DL or its relationship with Elite.

275850. Petitioner proved that Elite violated 482.165(1) by

2766advertising its W DO inspection services without a license to

2776engage in the business of pest control.

2783Count 3

278551. Petitioner next charg es Elite with violating

2793section 482.161(1) by engaging in misleading advertising by

2801implying that Elite was licensed to conduct WDO inspec tions.

281152. Section 482.161 provides, in pertinent part, that the

2820Ðdepartment may issue a written warning or impose a fine against

2831. . . any . . . person . . . upon any of the following grounds:

2848. . . (h) Fraudulent or misleading advertising relative to pe st

2860control or advertising in an unauthorized category of pest

2869control.

287053. EliteÓs website advertised Ðwe perform the

2877WDO inspection while performing the home inspection so an

2886additional step can be eliminated, which saves time and money,Ñ

2897and that Mr. F ranco was a Ð certi fied pest operator Ñ and that

2912Mr. Kekec was a Ð licensed WDO inspector.Ñ The implication that

2923Elite is licensed to conduct WDO inspections is inherent in the

2934language. Customers could easily conclude that Elite is both

2943licensed to conduct WDO inspections and conducts those

2951inspections with its own certified employees. While the website

2960mentioned that Mr. KekecÓs license is Ðunder DL pest servicesÑ

2970and that WDO inspections were performed Ðby DL employees,Ñ that

2981information serves only to m uddle, rather than clarify, the

2991matter. The website does not identify who or what DL is, who

3003its employees are, or its relationship to Elite.

301154. Petitioner proved that Elite engaged in fraudulent or

3020misleading advertising in violation of 482.161.

3026Counts 4 and 6

303055. Petitioner next charges the Individual Respondents

3037with violations of sections 482.091(2)(a) and 482.191(1) by

3045unlawfully holding pest control identification cards identifying

3052them as employees of DL when, in fact, they were independent

3063contr actors thereto.

306656. Section 482.091 (2)(a) provides as follows:

3073An identification cardholder must be an

3079employee of the licensee and work under the

3087direction and supervision of the licenseeÓs

3093certified operator in charge and shall not

3100be an independent co ntractor. An

3106identification cardholder shall operate only

3111out of, and for customers assigned from, the

3119licenseeÓs licensed business location. An

3124identification cardholder shall not perform

3129any pest control independently of and

3135without the knowledge of th e licensee and

3143the licenseeÓs certified operator in charge

3149and shall perform pest control only for the

3157licenseeÓs customers.

315957. Neither Mr. Franco nor Mr. Kekec operated out of, or

3170for customers assigned from, DLÓs business locati on in

3179Ft. Pierce, Flori da. Instead, the Individual Respondents

3187operated out of EliteÓs bus iness location in Jacksonville,

3196Florida. They did not take customers assigned from DL, but

3206rather serviced Elite customers who were directed to them either

3216from EliteÓs website, its prior customers, or real estate

3225agents. Both of the Individual Respondents performed pest

3233control services without the knowledge or involvement of either

3242DL or its COIC, Mr. Miles. DL played no role i n scheduling

3255WDO inspections for Eli te customers, and Mr. M iles had no

3267knowledge of the clients for whom the Individual Respondents

3276conducted WDO inspections until he reviewed, after the fact,

3285inspection reports completed and executed by Mr. Franco and

3294Mr. Kekec.

329658. The ÐarrangementÑ between DL and Elite , by whi ch Elite

3307paid DL $38 for each WDO inspection performed by the Individual

3318Respondents, was nothing more than a sham arrangement to give

3328the appearance of a client relationship between the two

3337entities.

333859. Petitioner proved that the Individual Respondents

3345obtained and utilized their employee - identification cards in a

3355manner contrary to the statutory requirement of 482.091(2)(a).

336360. Section 482.191(1) provides that it is unlawful to

3372Ðsolicit, practice, perform, or advertise in pest control except

3381as provid ed by this chapter.Ñ Subsection (1) is a precursor to

3393the imposition of a misdemeanor penalty for a violation of the

3404Act. The undersigned has no authority to make conclusions

3413r egarding this section of the statute.

3420Counts 5 and 7

342461. Finally, Petitioner charges the Individual Respondents

3431with violating 482.165(1), 482.071(1), and 482.191(1), by

3438performing pest control as independent contractors without a

3446pest control business license.

345062. Both 482.165(1) and 482.071(1) make it unlawful for

3459any person or business entity to operate a pest control business

3470without a license from the Department. The issue underlying

3479this charge is whether the Individual Respondents operated a

3488pest control business during the relevant timeframe.

3495Respondents maintain that the Individual Respondents were

3502employees of DL, rather than independent contractors thereto.

3510As evidence of the employer - employee relationship, Respondents

3519offered that DL paid the Individu al Respondents $10 for each

3530WDO inspection they conducted, and issue d a W - 2 wage and tax

3544statement on their behalf.

354863. Section 482.091(2)(a) provides that Ð[a]n

3554identification cardholder must be an employee of the licensee

3563and work under the direction and supervision of the licenseeÓs

3573certified operator in charge and sha ll not be an independent

3584contractor.Ñ

358564. Section 482.021(13) defines Ð[i]ndependent contractorÑ

3591as follows:

3593(13) Ò Independent contractorÓ means an

3599entity separate from the licensee that:

3605(a) Receives moneys from a customer which

3612are deposited in a bank account other than

3620that of the licensee;

3624(b) Owns or supplies its own service

3631vehicle, equipment, and pesticid es;

3636(c) Maintains a business operation, office,

3642or support staff independent of the

3648licenseeÓs direct control;

3651(d) Pays its own operating expenses such as

3659fuel, equipment, pesticides, and materials;

3664or

3665(e) Pays its own workersÓ compensation as

3672an ind ependent contractor.

367665. Elite is a separate legal entity from DL. The

3686Individual Respondents received moneys from Elite customers for

3694conducting WDO inspections, which moneys were deposited into

3702EliteÓs business banking account. That account was separ ate

3711from DLÓs (the licenseeÓs) bank account. Elite, not DL,

3720provided the vehicles and equipment, with the exception of a

3730magnifying glass, used by the Individual Respondents to conduct

3739WDO inspections. Elite, through its managers, the Individual

3747Responde nts, maintained an office in Jacksonville separate from

3756DLÓs office in Ft. Pierce, and scheduled WDO inspections

3765personally, outside of DLÓs business operations. Elite, through

3773its managers, paid it s own fuel costs to conduct

3783WDO inspections, which was, a dmittedly, its only operating

3792expense.

379366. The fact that DL supplied the Individual Respondents

3802with a magnifying glass to perform WDO inspections does not

3812preclude the conclusion that the Individual Respondents operated

3820as independent contractors for DL. The facts that DL paid a

3831meager $10 to the Individual Respondents for each WDO inspection

3841performed, and supplied a minor piece of equipment for their

3851use, support an inference that the Respondents attempted to

3860circumvent the regulatory structure.

386467. The Individual RespondentsÓ sustaining business

3870operation was conducting WDO inspections for Elite clients, a

3879business for which it billed its clients over $48,000 in 2014

3891alone, and for which it did not have a license from the

3903Department. The evidence s upports the conclusion that the

3912Individual Respondents were independent contractors to DL.

391968. Petitioner proved that the Individual Respondents

3926violated 482.065(1) and 482.071(1) by operating a pest control

3935business without a license.

393969. In counts 5 an d 7, Petitioner again charged the

3950Individual Respondents with violating 482.191, a statute

3957imposing criminal sanctions over which the undersigned has no

3966jurisdiction. Thus, the undersigned declines to draw any

3974conclusion relative to that statutory section .

3981Sanctions

398270. Section 482.161(7) authorizes Petitioner to impose

3989administrative fines for violations of chapter 482. That

3997statute provides:

3999(7) The department, pursuant to

4004chapter 120, in addition to or in lieu of

4013any other remedy provided by state or local

4021law, may impose an administrative fine, in

4028an amount not exceeding $5,000, for the

4036violation of any of the provisions of this

4044chapter or of the rules adopted pursuant to

4052this chapter. In determining the amount of

4059fine to be levied for a violation , the

4067following factors shall be considered:

4072(a) The severity of the violation,

4078including the probability that the death, or

4085serious harm to the health or safety, of any

4094person will result or has resulted; the

4101severity of the actual or potential harm;

4108a nd the extent to which the provisions of

4117this chapter or of the rules adopted

4124pursuant to this chapter were violated;

4130(b) Any actions taken by the licensee or

4138certified operator in charge, or limited

4144certificateholder, to correct the violation

4149or to reme dy complaints;

4154(c) Any previous violations of this chapter

4161or of the rules adopted pursuant to this

4169chapter; and

4171(d) The cost to the department of

4178investigating the violation.

418171. Florida Administrative Code Rule 5E - 14.149, entitled

"4190Enforcement and Penalties," authorizes Petitioner to impose

4197penalties for violations of chapter 482, and sets forth the

4207factors Petitioner must consider in determining the penalty.

4215Subsection (1) of the rule also authorizes Petitioner to impose

4225penalties under section 4 82.161, in lieu of the rule.

423572. Subsection (3) of the rule provides in pertinent part:

"4245(3) Category of Violations. Minor violations are all

4253violations other than those classified as major violations.

4261Major violations are violations where: . . . (g ) [t]he

4272licensee, certi fi cate holder, permit holder or applicator

4281performs or causes fraudulent or misleading advertising relative

4289to pest control . . . (k) An individual or business performs

4301pest control without holding a valid license from the

4310Department ."

431273. Subsection (8) of the rule provides:

4319(8) Fines. For repeat non - major

4326violations, multiple violations including at

4331least one major violation, and all major

4338violations, including those violators who do

4344not respond to an administrative complaint,

4350the Department will impose an administrative

4356fine not to exceed $5,000 per violation plus

4365any other penalty allowed by law including

4372suspension or revocation. When imposing a

4378fine, the Department will consider the

4384degree and extent of harm, or potential

4391harm, that was or could have been caused by

4400the violation, the cost of rectifying the

4407damage minus the actions taken by the

4414licensee or certified operator or applicator

4420to correct the violation or remedy

4426complaints, whether the violation was

4431committed will fully, the compliance record

4437of the violator, and the costs to the

4445Department of investigating the violation.

4450The Department will use the attached Fine

4457Guide to assist it in determining the

4464appropriate amount of the fine.

446974. Subsection (14) of the rule provides:

4476(14) Fine Guide. FINE GUIDE =

4482A(B௠︓)G. This guide shall apply for

4488each violation for which a fine is imposed.

4496The maximum fine is $5,000 per violation.

4504The terms and values used in the fine guide

4513calculation shall be:

4516A = Degre e & Extent of Harm Î Human, animal

4527and environmental hazards occur as a result

4534of pesticide misuse or mismanagement of

4540another pest control method:

45441 Human, animal or environmental harm not

4551identified

45525 Death of animals or injury to humans or

4561animals requiring hospitalization, or

4565serious harm to an ecological system, or

4572contamination of water or soil requiring

4578corrective action or monitoring to protect

4584human health or the environment

45897 Human death

4592B = Toxicity of the pesticide for which a

4601pesticide m isuse or violation, of label

4608directions which could result in human or

4615animal hazards:

46170 No pesticide involved in complaint

46231 Category III or IV Î Signal Word

"4631Caution"

46322 Category II Î Signal Word "Warning"

46393 Category I Î Signal Word "Danger"

4646C = Estim ated cost of rectifying the damage

4655to consumer minus any mitigation provided by

4662the violator

46641 Unknown or under $1,000

46702 Over $1,000 and under $5,000

46783 Over $5,000 and under $10,000

46864 Over $10,000

4690D = Whether the violation was committed

4697deliberately

46981 No evidence violation was committed

4704deliberately

47055 Evidence violation was committed

4710deliberately

4711E = Compliance record of the violator

47180 No prior violations

47221 One prior violation for a dissimilar

4729violation

47302 Two or more prior violations dissimilar

4737to current violation

47403 One prior violation for a similar

4747violation

47484 Two or more prior violations for similar

4756violations

4757F = Investigative Costs

47610 Routine investigation or Payment of all

4768investigative costs

47702 Violation documented as a result of more

4778than one inspection or requiring

4783investigation by multiple inspectors, or by

4789department personnel outside of the division

4795of Agricultural Environmental Services

4799G = Entity Category

4803500 Business licensee responsible for

4808violation, or person operating a pest

4814co ntrol business without a valid business

4821license

4822250 Certified Operator or Special

4827Identification Cardholder responsible for

4831violation

4832100 All others

4835Compliance record. The compliance record is

4841established by prior disciplined violations,

4846within the thre e (3) years preceding the

4854date of th e current violation, of

4861Chapter 482, F.S., or of Chapter 5E - 14,

4870F.A.C., or of federal or other Florida law

4878addressing pest control or pesticide use or

4885disposal. Violations will be considered

4890final on acceptance of the a pplicable

4897penalty, or the date of final agency action

4905or the conclusion of any appeals thereof.

491275. The evidence did not reveal any human, animal, or

4922environmental harm as a result of the violations. No pesticides

4932were involved in the violations. Petitioner presented no

4940evidence of prior violations.

494476. The estimated cost of rectifying the damage to the

4954consumer would be over $48,000, the amount unlawfully charged

4964and collected by Respondents from Elite customers in 2014 alone.

4974Respondents offer ed no evidence of mitigation and their

4983activities were deliberate. Petitioner presented no evidence of

4991investigative costs.

499377. Using the rule formula, Respondents , Elite, Kekec, and

5002Franco , should each be fined $4,500 3/ for engaging in the

5014business of pest control without a license, in violation of

5024482.065(1) and 482.071(1). Respondent Elite could additionally

5031be fined for the separate violation of 482.161(1)(h) (fraudulant

5040advertising), but the Petitioner did not establish the cost of

5050rectifying damag e to the consumer. 4/

505778. Section 482.161 authorizes Petitioner to suspend or

5065revoke an employee - identification card for Ðviolation of any

5075provision of this chapter.Ñ Petitioner seeks to revoke the

5084Individual RespondentsÓ employee - identification cards fo r

5092engaging in the unlicensed practice of pest control in violation

5102of 482.071(1) and 482.165(1). Pursuant to 482.161, revocation

5110is effective for three years, after which application may be

5120made for reinstatement.

512379. The Individual Respondents conduc ted WDO inspections

5131before they were issued identification cards as Ðemployees of

5140DLÑ and continued the activities willfully thereafter. They

5148participated in a business ÐarrangementÑ which allowed them to

5157be paid twice for each and every inspection, once by the Elite

5169customer, and once as an Ðemployee of DL.Ñ Having each been

5180engaged in the pest control business in some capacity since

51902005, both Individual Respondents were well aware of the

5199requirement to be supervised by the COIC, and skirted that

5209requi rement by creating an appearance of supervision in the form

5220of after - the - fact reviews of their work.

52308 0. The undersigned concludes that it is highly likely the

5241Individual Respondents will continue to engage in the unlicensed

5250practice of pest control i n the future, as long as they can

5263obtain identification cards from some licensee willing to

5271participate in a similar arrangement. Revocation of their

5279identification cards will prevent the unlicensed practice for at

5288least three years.

5291RECOMMENDATION

5292Based on the foregoing, it is hereby RECOMMENDED that the

5302Department of Agriculture and Consumer Services enter a final

5311order finding:

53131. Respondents, Elite Inspectors, LLC , d/b/a

5319EliteInspectors.com, Tamer Kekec, and Stephen Franco, violated

5326sections 482.071( 1) and 482.165(1) , by engaging in the business

5336of pest control in 2014 and 2015 without a license from the

5348Department, and impose an administrative fine of $4,500 against

5358the Respondents, jointly;

53612. Respondent, Elite Inspectors, LLC , d/b/a

5367EliteInspect ors.com violated section 482.161(1)(h), by engaging

5374in misleading advertising relating to pest control, and issue a

5384warning letter thereto; and,

53883. Respondents, Tamer Kekec and Stephen Franco, violated

5396section 482.091(2)(a) , by conducting WDO inspections in 2014 and

54052015 as independent contractors to DL, and revoking the

5414Individual RespondentsÓ identification cards, pursuant to

5420section 482.161.

5422DONE AND ENTERED this 22nd day of March , 2016 , in

5432Tallahassee, Leon County, Florida.

5436S

5437SUZANNE VAN WYK

5440Administrative Law Judge

5443Division of Administrative Hearings

5447The DeSoto Building

54501230 Apalachee Parkway

5453Tallahassee, Florida 32399 - 3060

5458(850) 488 - 9675

5462Fax Filing (850) 921 - 6847

5468www.doah.state.fl.us

5469Filed with the Clerk of the

5475D ivision of Administrative Hearings

5480this 22nd day of March , 2016 .

5487ENDNOTE S

54891/ Unless otherwise noted herein, all references to the Florida

5499Statutes are to the 2015 version. While some of the actions

5510giving rise to the charges occurred in 2014, there was no

5521substantive change to the relevant statutes between 2014 and

55302015.

55312/ Mr. Kekec was unable to identify the business address for

5542A1 Pest Control.

55453/ The mathematical formula is 1(0结)x $500 = $4,500.

55554/ Petitioner seeks only a warning letter for this violation.

5565COPIES FURNISHED:

5567David W. Young, Esquire

5571Department of Agriculture and

5575Consumer Services

5577Mayo Building, Suite 520

5581407 South Calhoun Street

5585Tallahassee, Florida 32399 - 0800

5590(eServed)

5591Howard J. Hochman, Esquire

5595Law Offices of Howa rd J. Hochman

5602Suite 210

56047695 Southwest 104th Street

5608Miami, Florida 33156

5611(eServed)

5612Lorena Holley, General Counsel

5616Department of Agriculture and Consumer Services

5622407 South Calhoun Street, Suite 520

5628Tallahassee, Florida 32399 - 0800

5633(eServed)

5634Honorable A dam Putnam

5638Commissioner of Agriculture

5641Department of Agriculture and Consumer Services

5647The Capitol, Plaza Level 10

5652Tallahassee, Florida 32399 - 0810

5657NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

5663All parties have the right to submit written exceptions within

567315 days from the date of this Recommended Order. Any exceptions

5684to this Recommended Order should be filed with the agency that

5695will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 06/20/2016
Proceedings: Petitioner's Notice of Filing and Service of Corrected Front Page to June 17, 2016 Final Order With Agency Clerk Number filed.
PDF:
Date: 06/20/2016
Proceedings: Corrected Front Page of June 17, 2016 Final Order with Agency Clerk Number filed.
PDF:
Date: 06/17/2016
Proceedings: Agency Final Order
PDF:
Date: 06/17/2016
Proceedings: Petitioner's Notice of Filing and Service of June 17, 2016 Final Order and Correction of Scriveners Error filed.
PDF:
Date: 06/17/2016
Proceedings: Agency Final Order filed.
PDF:
Date: 04/15/2016
Proceedings: Respondents' Exceptions to the Recommended Order filed.
PDF:
Date: 03/22/2016
Proceedings: Recommended Order
PDF:
Date: 03/22/2016
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 03/22/2016
Proceedings: Recommended Order (hearing held December 17, 2015). CASE CLOSED.
Date: 02/24/2016
Proceedings: Transcript of Proceedings (not available for viewing) filed.
PDF:
Date: 02/17/2016
Proceedings: Respondents' Proposed Findings of Fact, Conclusions of Law and Recommended Order filed.
PDF:
Date: 02/17/2016
Proceedings: Notice of Filing Respondent's Proposed Findings of Fact, Conclusions of Law and Recommended Order filed.
PDF:
Date: 02/16/2016
Proceedings: Petitioner's Notice of Filing and Service of Proposed Recommended Order filed.
PDF:
Date: 02/15/2016
Proceedings: Order Granting Extension of Time.
PDF:
Date: 02/12/2016
Proceedings: Motion for Extension of Time filed.
Date: 01/15/2016
Proceedings: Petitioner's Notice of Filing and Service of Transcript of Final Hearing (not available for viewing) filed.
Date: 12/17/2015
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 12/14/2015
Proceedings: Deposition of Kelly Friend filed.
PDF:
Date: 12/09/2015
Proceedings: Petitioner's Motion to Amend Fourth Amended Administrative Complaint to Conform to the Evidence filed.
Date: 12/09/2015
Proceedings: Petitioner's Notice of Filing and Service of Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
Date: 12/09/2015
Proceedings: Notice of Filing Respondent's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 12/09/2015
Proceedings: Petitioner's Notice of Filing and Service of Petitioner's Proposed Exhibits filed.
PDF:
Date: 12/08/2015
Proceedings: Notice of Filing Respondent's Proposed Exhibits filed.
PDF:
Date: 12/07/2015
Proceedings: Agreed Pre-hearing Stipulation in Compliance with Order of Pre-hearing Instructions filed.
PDF:
Date: 12/01/2015
Proceedings: Petitioner's Notice of Service of Amended Answer to Interrogatory 1 of Respondents' Interrogatories filed.
PDF:
Date: 11/25/2015
Proceedings: Notice of Deposition (of Kelly Friend) filed.
PDF:
Date: 11/25/2015
Proceedings: Respondent Stephen Franco's Amended Answers to Petitioner's First Set of Interrogatories filed.
PDF:
Date: 11/25/2015
Proceedings: Petitioner's Notice of Service of Answers and Objections to Interrogatories filed.
PDF:
Date: 11/24/2015
Proceedings: Respondent Stephen Franco's Answers to Petitioner's First Set of Interrogatories filed.
PDF:
Date: 11/24/2015
Proceedings: Respondent Stephen Franco's Response to Petitioner's First Request for Admissions filed.
PDF:
Date: 11/03/2015
Proceedings: Corrected Respondent's Notice of Filing Interrogatories filed.
PDF:
Date: 11/03/2015
Proceedings: Respondent's Notice of Filing Interrogatories filed.
PDF:
Date: 10/21/2015
Proceedings: Notice of Appearance (Howard Hochman) filed.
PDF:
Date: 10/20/2015
Proceedings: Petitioner's Notice of Serving First Set of Interrogatories to Respondent, Stephen Franco filed.
PDF:
Date: 10/20/2015
Proceedings: Petitioners First Request for Admissions to Respondent, Stephen Franco filed.
PDF:
Date: 10/20/2015
Proceedings: Fourth Amended Administrative Complaint filed.
PDF:
Date: 10/19/2015
Proceedings: Order Re-scheduling Hearing by Video Teleconference (hearing set for December 17, 2015; 9:30 a.m.; Jacksonville, FL).
PDF:
Date: 10/16/2015
Proceedings: Order Granting Petitioner`s Motion to Amend Third Amended Administrative Complaint.
PDF:
Date: 10/15/2015
Proceedings: Petitioners Agreed Reply to Order Granting Continuance filed.
PDF:
Date: 10/14/2015
Proceedings: Petitioner's Motion to Amend Third Amended Administrative Complaint and Add Stephen Franco as a Respondent filed.
PDF:
Date: 10/09/2015
Proceedings: Petitioner's Third Request for Admissions to Elite Inspectors, LLC dba Elite Inspectors.com filed.
PDF:
Date: 10/09/2015
Proceedings: Order Granting Continuance (parties to advise status by October 19, 2015).
PDF:
Date: 10/07/2015
Proceedings: (Respondent's) Motion for Continuance filed.
PDF:
Date: 09/23/2015
Proceedings: Petitiner's Notice of Cancelling Depositions of Elite Inspectors, LLC, Tamer Kekec, Florida Quality Service, Inc. d/b/a DL, and William R. Miles Scheduled for September 25, 2015, filed.
PDF:
Date: 09/17/2015
Proceedings: Petitioner's Amendment and Correction of Notices of Taking Deposition Duces Tecum of Elite Inspectors, LLC, Tamer Kekec, Florida Quality Services, Inc. d/b/a DL and William R. Miles Changing Date to September 25, 2015 filed.
PDF:
Date: 09/16/2015
Proceedings: Respondent's Elite Inspectors Response to Petitioner's First Request for Admissions filed.
PDF:
Date: 09/16/2015
Proceedings: Respondent's Response to Petitioner's Second Request for Admissions to Elite Inspectors and Tamer Kekec filed.
PDF:
Date: 09/16/2015
Proceedings: Respondent's Response to Petitioner's Request for Admissions by Tamer Kekec filed.
PDF:
Date: 09/09/2015
Proceedings: Subpoena Duces Tecum (William R. Miles) filed.
PDF:
Date: 09/09/2015
Proceedings: Notice of Taking Deposition Duces Tecum of Florida Quality Service, Inc., d/b/a DL filed.
PDF:
Date: 09/09/2015
Proceedings: Notice of Taking Deposition Duces Tecum of Tamer Kekec filed.
PDF:
Date: 09/09/2015
Proceedings: Notice of Taking Deposition Duces Tecum of Elite Inspectors, LLC filed.
PDF:
Date: 08/26/2015
Proceedings: Amended Notice of Hearing by Video Teleconference (hearing set for October 30, 2015; 9:00 a.m.; Jacksonville and Tallahassee, FL; amended as to Date).
PDF:
Date: 08/25/2015
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 08/25/2015
Proceedings: Notice of Hearing by Video Teleconference (hearing set for October 16, 2015; 9:00 a.m.; Jacksonville and Tallahassee, FL).
PDF:
Date: 08/21/2015
Proceedings: Order on Petitioner`s Notice of Voluntary Dismissal without Prejudice of Respondents, Florida Quality Service, Inc d/b/a DL and William R. MIles.
PDF:
Date: 08/21/2015
Proceedings: Petitioner's Second Request for Admissions to Respondent Elite Inspectors, LLC d/b/a Elite Inspectors.com and Tamer Kekec filed.
PDF:
Date: 08/20/2015
Proceedings: (Petitioner's) Agreed Response to Initial Order filed.
PDF:
Date: 08/19/2015
Proceedings: Petitioner's Notice of Voluntary Dismissal Without Prejudice of Respondents, Florida Quality Service, Inc., d/b/a DL and William R. Miles filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's Notice of First Set of Interrogatories to Respondent, William R. Miles filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's Notice of Serving First Set of Interrogatories to Respondent, Tamer Kekec filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's Notice of Service of First Set of Interrogatories to Respondent, Florida Quality Service, Inc. d/b/a DL filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's Notice of Service of First Set of Interrogatories to Respondent, Elite Inspectors, LLC d/b/a Elite Inspectors.Com filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's First Request for Production of Documents to Respondent, William R. Miles filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's First Request for Production of Documents to Respondent, Tamer Kekec, JE122864 filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's First Request for Production of Documents to Respondent, Florida Quality Service, Inc d/b/a DL filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's First Request for Production of Documents to Respondent, Elite Inspectors, LLC d/b/a Elite Inspectors.Com filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's First Request for Admissions to Respondent, Florida Quality Service, Inc d/b/a DL filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's First Request for Admissions to Tamer Kekec filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's First Request for Admissions to Respondent, Elite Inspectors, LLC d/b/a Elite Inspectors.Com filed.
PDF:
Date: 08/13/2015
Proceedings: Petitioner's First Request for Admissions to Respondent, William R. Miles filed.
PDF:
Date: 08/13/2015
Proceedings: Initial Order.
PDF:
Date: 08/12/2015
Proceedings: Petition for Hearing Involving Disputed Issues of Material Fact filed.
PDF:
Date: 08/12/2015
Proceedings: Third Amended Administrative Complaint and Settlement Agreements filed.
PDF:
Date: 08/12/2015
Proceedings: Agency referral filed.

Case Information

Judge:
SUZANNE VAN WYK
Date Filed:
08/12/2015
Date Assignment:
08/13/2015
Last Docket Entry:
06/20/2016
Location:
Jacksonville, Florida
District:
Northern
Agency:
ADOPTED IN PART OR MODIFIED
 

Counsels

Related Florida Statute(s) (10):