16-006142
Luis Rosado, Iii vs.
Florida Department Of Children And Families
Status: Closed
Recommended Order on Wednesday, March 15, 2017.
Recommended Order on Wednesday, March 15, 2017.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8LUIS ROSADO, III,
11Petitioner,
12vs. Case No. 16 - 6142
18FLORIDA DEPARTMENT OF CHILDREN
22AND FAMILIES,
24Respondent.
25_______________________________/
26RECOMMENDED ORDER
28On January 3 and 4 , 2017, an evidentiary hearing was held by
40video teleconference at sites in Tallahassee and St. Petersburg,
49Florida, before Elizabeth W. McArthur, Administrative Law Judge,
57Division of Administrative Hearings (DOAH).
62APPEARANCES
63For Petitioner: Luis Rosad o, III, pro se
71Post Office Box 401
75Tarpon Springs, Florida 34688
79For Respondent: Elmer C. Ignacio, Esquire
85Office of the Attorney General
90The Capitol, P laza Level 01
96Ta llahassee, F lorida 32399 - 1050
103STATEMENT OF THE ISSUE
107The issue to be determined is whether Respondent committed
116an unlawful employment practice against Petitioner by
123discriminating against him on the basis of disability and/or age.
133PRELIMINARY STATEMENT
135On February 15, 2016, Luis Rosado, III (Petitioner), filed
144with the Florida Commission on Human Relations (FCHR) a charge of
155discrimination against his former employer, the Department of
163Children and Families (Respondent or DCF), in which he alleged
173that he was terminated because of his disability and age. FCHR
184conducted an investigation, after which it determined there was
193no reasonable cause to believe that an unlawful employment
202practice occurred. Petitioner timely requested an administrative
209hearing, and on October 19, 2016, FCHR referred the case to DOAH
221to conduct the requested hearing.
226The hearing was scheduled based on the partiesÓ input and a
237telephonic pre - hearing conference was also scheduled.
245On November 15, 2016, Joseph D. Rosado, PetitionerÓ s son,
255filed a one - paragraph ÐRequest for Qualified Representative.Ñ
264He asserted that he Ðshall be representingÑ Petitioner, and he
274stated that he was qualified, paraphrasing the considerations in
283Florida Administrative Code Rule 28 - 106.106. By Order is sued
294November 21, 2016, the request was denied, as improper in form
305(in that the request is to come from Petitioner), and inadequate
316in substance to prove that the proposed representative is
325qualified (such as by an affidavit attesting to facts that show
336h ow the proposed representative has attained the various
345qualifications to be considered). The Order was without
353prejudice to Petitioner submitting a proper request, supported by
362evidence of his sonÓs qualifications.
367During the telephonic pre - hearing conf erence on December 15,
3782016, Petitioner was asked if he intended to file a request for
390approval of a qualified representative; and, if so, he was told
401that h is r e quest should be file d as soon as possible. His son,
417Joseph Rosado, who was present with Petit ioner, stated that no
428request would be submitted. The undersigned provided an overview
437of the de novo hearing process and the issues for determination,
448explaining that Petitioner would bear the burden of proving his
458claims, and that he would need to dete rmine what sworn testimony
470and documentary evidence to present to meet his burden of proof.
481The partiesÓ responsibilities to exchange and submit to DOAH
490witness lists and proposed exhibits were discussed .
498Prior to the hearing, Respondent filed its wit ness list,
508exhibit list, and proposed exhibits. Nothing was received from
517Petitioner.
518The hearing went forward as scheduled. Petitioner
525represented himself. He testified on his own behalf and called
535no other witnesses. Petitioner did not offer any docu mentary
545evidence. Respondent presented the testimony of the following
553witnesses: Karen Gibson, former child protective investigator
560supervisor; Amy Baldree, former program administrator; Ranjana
567Bhandari, former employee relations coordinator; Rosa Baez,
574former family and community services director; Gilda Ferradaz,
582deputy regional managing director; Elvin Quinones, former child
590protective investigator; Lisa Careaga, child protective
596investigator; and Petitioner. RespondentÓs Exhibits 1 through 11
604were a dmitted in evidence, without objection.
611At the conclusion of the hearing, the parties agreed to a
622two - week deadline after the filing of the hearing transcript for
634filing proposed recommended orders (PROs). The two - volume
643Transcript of the final hearing wa s filed on January 23, 2017.
655Petitioner filed his PRO and closing statement on January 30,
6652017. 1/ Respondent timely filed its PRO on February 6, 2017.
676To the extent permissible ( see endnote 1), both partiesÓ filings
687have been considered in the preparati on of this Recommended
697Order.
698FINDING S OF FACT
7021. Petitioner worked for Respondent as a child protective
711investigator (CPI) in Key West, Florida, for just over eight
721months, from June 30, 2014, until March 2, 2015.
7302. Petitioner generally described his b ackground prior to
739working for Respondent as including 30 years of work experience
749as a police officer, parole and probation officer, and insurance
759investigator.
7603. Petitioner began working for Respondent in a temporary
769part - time OPS position on June 30, 2014.
7784. Petitioner was required to complete a 10 - to 12 - week CPI
792training course and pass a test to attain provisional CPI
802certification in order to become eligible for a career service
812CPI position on a probationary basis. The probationary period
821for C PIs is one year from the effective date of employment in the
835career service position.
8385. The CPI training program for the DCF region that
848includes Key West was held on three days each week in Miami.
860Petitioner began the training program sometime in July 2014.
869Petitioner commuted from Key West to Miami for the training
879sessions, and spent the other two days each week working in his
891OPS position in Key West, shadowing and observing CPIs. During
901this time, he was not assigned cases or allowed to take
912respo nsibility in investigations, but may have performed minor
921tasks, such as making phone calls to assist the CPIs.
931CPI Essential Job Functions
9356. The official state of Florida position description for
944the CPI position provides the following overview of the job:
954ÐThis is professional work protecting children, working with
962families and conducting investigations of alleged abused,
969abandoned, neglected or exploited children.Ñ (R. Exh. 2). The
978job description sets forth a long list of CPI duties and
989responsib ilities necessary to carry out that overall function,
998including the following (among others):
1003 Collects information through interviews with the
1010children, parents, relatives, neighbors, and
1015other parties associated with the case;
1021 Engages families, identi fies needs and determines
1029the level of intervention needed to include
1036voluntary services or court ordered dependency
1042services;
1043 Conducts initial/ongoing child Present and
1049Impending Danger assessments;
1052 Develops with the family a signed Present Danger
1061Pla n and a signed safety plan for any identified
1071threats and interventions;
1074 Arranges emergency placement for any child that
1082cannot safely remain at home;
1087 Prepares appropriate reports/documentation in
1092coordination with ChildrenÓs Legal Services and
1098provide s testimony in court;
1103 Maintains thorough documentation in client
1109records/appropriate information system(s) and
1113maintains organized client files.
11177. The official job description also identifies chapter 39,
1126Florida Statutes, as the statutory chapter that establishes or
1135defines the work performed in the CPI position. Statutes in this
1146chapter, such as section 39.301, elaborate on the requirements
1155for conducting child protective investigations when allegations
1162of child abuse, neglect, abandonment, or exploi tation are made to
1173the central abuse hotline and referred to DCF. The statutes
1183governing child protective investigations, along with DCF
1190implementing rules and internal operating procedures, provide for
1198strict time requirements for promptly initiating inv estigations
1206when new cases are referred from the central abuse hotline,
1216identifying and interviewing witnesses, assessing danger,
1222developing plans to address dangerous situations and to ensure
1231child safety, monitoring plans, marshalling community resources ,
1238and ultimately, completing and closing the investigation within
1246an outside limit of 60 days in all cases. Only two exceptions
1258are provided in the statute to the strict 60 - day case closure
1271deadline: when there is an active concurrent criminal
1279investigat ion that would be compromised; or in child death cases
1290when the medical examinerÓs final report is necessary but not
1300received within 60 days. See § 39.301(16), Fla. Stat.
13098. In short, as well described by RespondentÓs witnesses,
1318from PetitionerÓs supervi sor on up the chain of command through
1329the DCF deputy regional manag ing director for Miami - Dade and
1341Monroe Counties, timely and thorough performance and
1348documentation of all of the critical steps of child protective
1358investigations described above are essen tial to ensure the safety
1368and well - being of FloridaÓs children. A misstep, a delayed step,
1380or a step taken but not thoroughly documented could result in
1391harm (or worse) perpetrated on a vulnerable child, which might
1401otherwise have been prevented. The CPI job is not an easy one;
1413it is a difficult, demanding job with no leeway for sliding on
1425deadlines or cutting corners on job performance.
14329. The official CPI job description specifies that on - call
1443duty is required. New case reports from the central abuse
1453registry that require child protective investigations can arise
1461at any time of the day or night. Depending on the nature of the
1475case, the assigned CPI will be required to make first contact
1486with the child either immediately or, at the outside, within 24
1497h ours. Since the DCF offices are only open eight hours per day,
1510five days per week, the rest of the hours -- nights and weekends --
1524have to be covered by at least one on - call investigator and one
1538on - call supervisor, so that cases can be opened and the
1550investig ation process started. On - call CPI duty is rotated; on
1562average, a CPI is expected to take on - call duty one night of the
1577week and one weekend per month.
158310. Another essential function of the CPI position is to
1593become proficient using the Florida Safe Fami lies Network (FSFN)
1603computer system, which is a central system used by the central
1614abuse registry to submit new case reports to the appropriate DCF
1625office, and by DCF to document every aspect of an investigation,
1636from inception to closure. Use of the FSFN system is
1646specifically incorporated in the requirements for child
1653protective investigations set forth in Florida Administrative
1660Code Chapter 65C - 29. See, e.g. , Fla. Admin. Code R. 65C -
167329.003(1)(a) (requiring documentation in FSFN of a CPIÓs
1681rationale for downgrading an Ðimmediate responseÑ case to a Ð24 -
1692hour responseÑ case).
1695aining in the use of the FSFN system begins in the
170610 - to 12 - week CPI training course required to obtain provisional
1719CPI certification. Thereafter, FSFN proficiency is gained
1726through on - the - job use. New CPIs may initially need some
1739assistance from more seasoned CPIs in their offices and/or from
1749their supervisor until they learn all aspects of the system, but
1760the FSFN system is not considered difficult to master and it
1771should n ot take long for new CPIs to learn to the point of not
1786requiring assistance.
178812. Another essential job requirement for the CPI position,
1797according to the official position description, is a valid
1806driverÓs license. In conducting investigations, CPIs must be
1814able to quickly and independently navigate from the DCF office to
1825the homes of the subjects of an abuse report, to other homes and
1838businesses to interview witnesses and conduct inspections, to
1846schools where children to be interviewed might be found, to court
1857when necessary to offer testimony, and other places.
1865PetitionerÓs Undisclosed Stroke Episode
186913. According to Petitioner, on July 31, 2014, while
1878Petitioner was in Miami in the early weeks of his CPI training,
1890he woke up feeling strange and stiff. However, he was able to go
1903to his training course. When he arrived, a classmate allegedly
1913asked Petitioner if he was feeling okay. Petitioner remained in
1923class for the dayÓs training session. After class, the same
1933classmate allegedly said that Petitio ner should go to the
1943hospital to get checked out. Petitioner said that after some
1953resistance, he agreed and allowed the classmate to take him to an
1965emergency room. The classmate did not testify at hearing.
197414. Petitioner testified that his classmate wa ited with him
1984at the emergency room for a short time, then left. Petitioner
1995remained alone at the emergency room for about six and one - half
2008hours without being seen by a physician. At that point,
2018Petitioner was feeling better and was unwilling to wait an y
2029longer, so he had his son take him to his brotherÓs home where
2042Petitioner stayed when attending the Miami training sessions.
205015. The next day (Friday, August 1, 2014), Petitioner still
2060felt stiff, but well enough to attend the dayÓs training session.
2071After the training, he drove from Miami to Port Orange, where his
2083wife lived. (He had only recently relocated to Key West to begin
2095his new OPS job, and his wife had not yet joined him there.)
210816. Petitioner said that his wife wanted to take him to the
2120h ospital to be checked out upon his arrival Friday evening,
2131because she did not think he looked good (after a dayÓs training
2143followed by a long drive). Petitioner Ðdismissed her concernsÑ
2152(Tr. 40), and stayed home that night. The next day -- two full
2165days a fter Petitioner woke up feeling strange and stiff -- his wife
2178repeated her request that he get checked, and this time he
2189agreed. Petitioner went to an emergency room and was
2198subsequently admitted to the hospital from Saturday afternoon to
2207Monday afternoon f or testing. Petitioner said that he was
2217informed by the doctor that the test results indicated that he
2228had had two strokes, one affecting each frontal lobe of his
2239brain. No documentation of this hospital stay, the test results,
2249or the diagnosis was offer ed in evidence.
225717. From the hospital, Petitioner called his direct
2265supervisor, Karen Gibson, the child protective investigator
2272supervisor (CPIS) for the Key West office. Petitioner told her
2282that he was in the hospital because of diabetes, explaining th at
2294he had not been following his diet and had let himself get out of
2308control. He did not ask for any accommodation for the diabetic
2319condition (indeed, it is unknown whether Petitioner actually has
2328or had diabetes, as no evidence was offered on that subjec t).
2340Instead, Petitioner assured his supervisor he would be able to
2350return to work and training right away. According to Petitioner,
2360it was Ms. Gibson who told him to take some time off. She said
2374that he should not return to Key West Monday or Tuesday, b ut
2387rather, he should go straight to Miami on Wednesday to resume
2398training. He did as she suggested. 2/
240518. Petitioner admits that he did not tell Ms. Gibson in
2416the beginning of August 2014, or for many months thereafter, that
2427he had been diagnosed with h aving had two strokes. Petitioner
2438did not deny Ms. GibsonÓs testimony that he had told her he was
2451in the hospital due to diabetes. Petitioner acknowledges that it
2461was his choice to not disclose the truth about the hospital stay.
2473It was not until Petitio ner had been counseled repeatedly by
2484Ms. Gibson for not properly performing his CPI duties, and after
2495he had been told that if he could not perform his duties he would
2509not be able to keep the job, that Petitioner disclosed that he
2521had had a stroke.
252519. No medical information was provided to Ms. Gibson, nor
2535was any offered at hearing, to illuminate PetitionerÓs condition
2544in August 2014 or at any time thereafter while he was employed by
2557Respondent. It is unknown whether PetitionerÓs description of
2565what he was told by a doctor in August 2014 is accurate. 3/
257820. Petitioner failed to prove, other than in the most
2588general anecdotal way, the nature or extent of his condition in
2599August 2014 or thereafter while employed by Respondent. It is
2609unknown whether the strokes he said he was told about were
2620considered minor, severe, or somewhere in between; what sort of
2630medical professional(s) Petitioner saw and how frequently; what
2638medication was prescribed for Petitioner for what purpose; what
2647specific symptoms were at tributed by such medical professional(s)
2656to his July 31, 2014, episode; what sort of treatment or therapy
2668may have been recommended by any such professional(s); and how
2678the medical professional(s) have described PetitionerÓs prognosis
2685then or at any time s ince then. 4/
269421. What is known about PetitionerÓs condition following
2702the undisclosed stroke incident is that after Petitioner took the
2712extra one or two days off as Ms. Gibson suggested, Petitioner was
2724able to return to a full schedule of training in Mia mi, plus
2737working two days per week in Key West, for the rest of August and
2751September 2014. There is no evidence that Petitioner expressed
2760any concerns about his physical or mental health, or experienced
2770any health problems that interfered with his ability to work, to
2781participate and learn in training sessions, and to frequently
2790drive back and forth between Miami and Key West.
279922. Petitioner successfully completed his CPI training on
2807September 26, 2014, and he took and passed the test to obtain
2819provisiona l CPI certification. With the training and provisional
2828CPI certification, Petitioner qualified for a career service CPI
2837position with probationary status. He was offered that position
2846and accepted . He was transferred into the position on October 3,
28582014 , marking the beginning of his one - year probation.
2868PetitionerÓs J ob P erformance
287323. Petitioner was eased into his new CPI position with a
2884lot of direct supervision by CPIS Gibson and assistance from the
2895other CPIs working in the Key West office.
290324. Al though Petitioner was eligible to receive new case
2913assignments upon obtaining his provisional CPI certification, as
2921a matter of course with all new CPIs, PetitionerÓs supervisor
2931would assign fewer cases at first, direct the more difficult
2941cases to other CP Is for at least the first month or two, and
2955staff cases so that new CPIs would be working on their cases
2967along with other CPIs to the extent possible. She did this for
2979Petitioner, so that at first, he had a lower volume of easier
2991cases on which other CPIs assisted him. 5/ He was also not
3003immediately put into the on - call rotation, taking his first on -
3016call assignment on a weekend late in December 2014.
302525. PetitionerÓs performance on individual cases was
3032documented in FSFN entries in the individual case f iles. At
3043defined stages of an investigation, the progress would be
3052reviewed by the CPIS, who would discuss the case with the CPI and
3065issue or revise supervisory directives to identify tasks that the
3075CPI needed to accomplish in the investigation. These be nchmark
3085points included: initial intake assessment performed by the CPI
3094within 48 hours of case assignment and submitted to the
3104supervisor for the initial supervisory review; case update
3112submitted by the CPI after 30 days for the supervisory 30 - day
3125review ; and investigation completed by the CPI and submitted to
3135the supervisor for closure after 45 days. These supervisory
3144reviews were documented in the FSFN case file by the CPIS.
315526. As an example in evidence, an excerpt of the FSFN
3166chronological notes re port for one investigation assigned to
3175Petitioner contains a summary entered by PetitionerÓs supervisor
3183on October 31, 2014, documenting the initial supervisory review.
3192Supervisory directives to Petitioner were listed as items that
3201ÐCPI needs toÑ do, incl uding requesting law enforcement calls to
3212the home and requesting medical records from the hospital where
3222the 14 - year - old child had been admitted under the Baker Act.
3236In a follow - up note on review of the investigation submitted for
324945 - day closure, Ms. Gibs on set forth a list of items that
3263Petitioner still needed to do, including documenting the law
3272enforcement calls to the home that he was to have requested as a
3285result of the initial supervisory review. In another follow - up
3296note on December 24, 2014, Ms. G ibson reported that she had to
3309request the hospital records for the 14 - year - oldÓs Baker Act
3322stay, because ÐCPI Rosado had previously requested from incorrect
3331hospital.Ñ (R. Exh. 1 at 4).
333727. FSFN notes from other individual case files reflect
3346other issu es of concern with PetitionerÓs performance as a CPI.
3357In one investigation of a three - year old child with a burn mark,
3371the initial supervisory review notes entered by Ms. Gibson on
3381December 22, 2014, reported that the mother has two children,
3391ages three a nd one, by two fathers, and that she recently
3403separated from the youngest childÓs father and began living with
3413her current paramour. Supervisory directives to Petitioner
3420included: requesting medical collateral documentation;
3425interviewing the boyfriend se parate from the mother; interviewing
3434both fathers and, if the children go to their homes, visiting the
3446fathersÓ homes; and attempting a collateral interview with a
3455maternal relative. On January 23, 2015, the 30 - day supervisory
3466review notes entered by Ms. Gibson reported that Petitioner still
3476needed to interview both fathers, document observations of both
3485fathersÓ homes, request medical collateral documentation for the
3493children and upload the records to FSFN, and attempt a collateral
3504interview with a matern al relative. Pointing out that there was
3515not much time to accomplish these directives (many of which
3525remained undone for over 30 days), the entry noted that the
3536investigation was due to be submitted for closure on February 6,
35472015. On February 1, 2015, M s. Gibson completed an entry
3558reporting that Petitioner submitted the investigation for 45 - day
3568closure, but the investigation was incomplete and recalled,
3576because ÐCPI has not completed prior supervisory directives in
3585first and 30 - day reviews.Ñ (R. Exh. 1 at 18).
359628. Several other examples were shown in the FSFN notes of
3607investigations submitted by Petitioner for closure, but which
3615were incomplete and recalled. Petitioner admitted what is
3623documented in the records of his investigations: that he had
3633prob lems meeting the time frames imposed for completing the
3643investigations, and that he had problems completing and
3651documenting all of the supervisory directives.
365729. FSFN notes of other investigations show that Petitioner
3666did not thoroughly document the inv estigative steps he did
3676complete. Instead, in supervisory reviews, Petitioner frequently
3683had to be asked to upload documents he had collected, to document
3695that he accomplished certain supervisory directives, to clarify
3703his interview summaries, and to clar ify whether he had asked
3714certain questions germane to the specific case. A particular
3723problem in this regard was PetitionerÓs inability to hone in on
3734the critical information needed to assess the childÓs safety,
3743when conducting and summarizing interviews and providing back - up
3753documentation in the FSFN case files. As PetitionerÓs supervisor
3762credibly described the problem, Petitioner would amass a lot of
3772information in the course of his investigations, but not
3781necessarily the information needed to assess th e childÓs safety
3791in light of the allegations to be investigated.
379930. One FSFN note of particular concern documented a 30 - day
3811supervisory review of an investigation assigned to Petitioner.
3819The intake was received on January 4, 2015, for investigation of
3830a childÓs safety. Both the mother and stepfather were arrested
3840for domestic violence. Petitioner had developed a safety plan,
3849meaning that he determined that the plan was necessary to ensure
3860the childÓs safety. The safety plan, signed by the mother o nly,
3872indicated that the stepfather would not return home. Petitioner
3881discussed the safety plan with the stepfather, but did not ask
3892him to sign it. Of greatest concern was the note that as of the
390630 - day review, Petitioner had not worked on the case since the
3919initial supervisory review, had not monitored the safety plan,
3928could not report as to the familyÓs circumstances or safety plan
3939compliance, and had not been back to the home. Ms. Gibson noted
3951that she counseled Petitioner regarding the importance of
3959monitoring safety plans. She added that Petitioner still needed
3968to complete the initial supervisory directives issued in January.
397731. PetitionerÓs supervisor testified credibly that the
3984foregoing example was symptomatic of PetitionerÓs overall
3991inability to effectively manage his cases. He did not
4000demonstrate good choices in prioritizing his tasks within a case
4010or among his cases. E xamples such as the foregoing one in which
4023a case that required a safety plan to ensure the childÓs safety
4035was left dormant by Petitioner for 30 days demonstrate that it is
4047a matter of sheer fortuity that there were not dramatic, tragic
4058consequences from PetitionerÓs failure to properly perform his
4066duties as a CPI.
407032. At hearing, Petitioner acknowledged his performance
4077prob lems. He was well aware that when he was a CPI, he was
4091having problems meeting case deadlines, completing the necessary
4099tasks for each investigation by those case deadlines, and
4108completing the supervisory directives in his cases. He was well
4118aware that c ases he submitted for closure were being recalled to
4130him because they were not ready for closure. Indeed, all of
4141these performance problems were repeatedly called to PetitionerÓs
4149attention in supervisory case reviews, as documented in the FSFN
4159case files.
416133. In addition to these investigation - specific problems of
4171not meeting the time frames necessary to complete investigations
4180for timely closure, not completing specific supervisory
4187directives, not documenting what was done, not uploading
4195documentation c ollected, and not clearly summarizing interviews
4203and information, Petitioner had trouble learning how to use FSFN.
421334. Some learning - curve time is to be expected to master
4225all of the mechanics of logging in, checking for new cases
4236referred by the central abuse hotline, creating a new case file,
4247entering interview summaries, reviewing existing case files for
4255information entered in supervisory reviews or by other CPIs
4264working on the investigation, uploading documents such as medical
4273records and signed safet y plans, and similar tasks. However,
4283PetitionerÓs supervisor credibly testified that after allowing
4290for reasonable learning - curve time, Petitioner was still not
4300catching on and was not showing any signs of progress. Instead,
4311he required constant help fro m her and from other CPIs to perform
4324even the most basic steps. He repeated the same requests for
4335help and received the same instructions multiple times. As
4344another CPI who worked with Petitioner in the Key West office
4355described PetitionerÓs difficulties with basic, everyday FSFN
4362tasks, ÐHe would ask for assistance and you would explain it to
4374him and then a short time later or the next day he would ask the
4389same question . . . as if he couldnÓt remember to -- how it was
4404done.Ñ (Tr. 327).
440735. Petitioner ad mitted that he had to be given the same
4419instructions over and over by his supervisors because he could
4429not remember the instructions previously given to him. He
4438admitted that he asked the same questions and asked for
4448assistance with the same tasks because he had problems
4457remembering that he had been given those instructions before.
446636. As an example, Petitioner was assigned to on - call duty
4478on the weekend of February 28, 2015. Although it was
4488PetitionerÓs third on - call duty experience, and although
4497Pet itioner had been working in his career service CPI position
4508for five months, he could not remember how to check the FSFN new
4521case screen for referrals from the central abuse registry. He
4531had to ask for help from another on - call CPI, who walked him
4545through the process to check the new case screen, accept the new
4557case that was waiting, and open a new investigation file. The
4568other worker had to give Petitioner advice to review the new case
4580with the on - call supervisor. Petitioner went in to see
4591Ms. Gibson, and even though he had just been walked through the
4603process, Petitioner had to ask Ms. Gibson to show him how to
4615access the new case file. He told her he was embarrassed to have
4628to ask again. At hearing, Petitioner admitted that he had to
4639repeatedly ask for assistance when using FSFN because he had
4649trouble remembering how to use the system.
4656PetitionerÓs Disclosure
465837. Even before the on - call problem on February 28, 2015,
4670PetitionerÓs supervisor had discussions with her supervisor,
4677P rogram A dministrator Amy Baldree, regarding dissatisfaction with
4686PetitionerÓs performance, despite the repeated counseling and
4693directives evident from the FSFN case notes discussed above.
470238. Ms. Gibson candidly acknowledged that Ðat this point
4711[mid - February 2015] we were trying to move towards termination
4722with Mr. Rosado.Ñ (Tr. 131). She was told that she needed to
4734document her counseling of Petitioner. Although there was
4742documentation of counseling in the FSFN notes for individual
4751cases, Ms. Gibson admitted that she h ad not prepared any
4762probationary progress reviews for Petitioner. According to
4769RespondentÓs employee relations coordinator, ideally supervisors
4775complete probationary progress reviews monthly for CPIs during
4783their one year on probation.
478839. Ms. Gibson p roceeded to complete probationary progress
4797review forms for Petitioner for the months of December 2014,
4807January 2015, and February 2015. The completed evaluation forms
4816were all presented to Petitioner and signed by Ms. Gibson and
4827Petitioner on the same da y, February 23, 2015. 6/ Although it
4839would have been better practice for each of these progress
4849reviews to have been prepared and presented to Petitioner close
4859to the time period addressed in each review, Ms. Gibson credibly
4870explained that nothing written in the three months of progress
4880reviews was new to Petitioner. Instead, the review forms contain
4890samplings of the same types of performance problems that she had
4901been discussing repeatedly with Petitioner in supervisory reviews
4909of individual cases assigne d to him. Her explanation is
4919supported by the FSFN individual case notes. 7/
492740. According to Petitioner, he responded to the
4935performance reviews by disclosing to Ms. Gibson on February 23,
49452015, one week before he was terminated, that he had suffered t wo
4958strokes, as if to explain his performance issues. He claims that
4969Ms. GibsonÓs comment was that he just needed to work faster if he
4982wanted to keep his job.
498741. Ms. Gibson acknowledged that at some point close in
4997time to the February 23, 2015, performa nce review discussion, and
5008shortly before Petitioner was terminated, Petitioner disclosed to
5016her that he had had a stroke (one, not two). However, she
5028recalled the conversation differently. According to Ms. Gibson,
5036she and Petitioner were having one of t heir periodic discussions
5047about performance problems, such as missing deadlines or failing
5056to complete supervisory directives, and he acknowledged that he
5065was having difficulty remembering things. Her response was that
5074he could not stay in the CPI positio n unless he could perform his
5088duties and remember his directives and responsibilities. It was
5097at that point that he said that he guessed he had to tell her
5111that he had a stroke.
511642. Ms. Baldree was present when Ms. Gibson presented the
5126performance revie ws to Petitioner on February 23, 2015. She
5136testified that Petitioner asked her whether Ms. Gibson had told
5146her that he had had a stroke recently. She said yes, and
5158Petitioner responded that he just wanted to make sure she was
5169aware. She asked him how he was doing and he said, ÐFine. IÓm
5182seeing a doctor.Ñ That was the end of the conversation.
519243. Regardless of how or exactly when Petitioner finally
5201disclosed to his supervisors the fact that he had had a stroke or
5214two strokes (not so recently, but ra ther, nearly seven months
5225before his disclosure), the evidence establishes that Petitioner
5233was unable to perform the essential functions of his job.
5243Petitioner admitted as much.
524744. Petitioner acknowledges that he never requested a
5255specific accommodat ion t o enable him to perform his job.
5266Petitioner seemed to suggest that if only he had been told to
5278take a leave of absence, he could have undergone rehabilitation
5288and gotten better. However, he never asked for days off, much
5299less any extended leave of a bsence, so that he could undergo
5311rehabilitation.
531245. Petitioner testified that while he was employed with
5321Respondent, he had an insurance policy that he had obtained
5331through the state. Although the policy was not offered in
5341evidence, it was described in terms that sounded like short - term
5353disability insurance (which would have been made available for
5362Petitioner to purchase, but was not a benefit actually provided
5372by DCF). Petitioner contends that he should have been allowed to
5383take time off using that in surance policy to receive income while
5395not working. However, Petitioner admitted that he never asked to
5405take time off. Moreover, he never submitted a claim under the
5416short - term disability policy, because he said he did not know he
5429could (and whether he c ould have or not is unknown, as there is
5443no record evidence to answer that question).
545046. Petitioner testified that he never asked for any
5459accommodation because he was afraid to ask for an accommodation
5469while a probationary employee. Alternatively, an d somewhat
5477inconsistently, he also testified that he did not ask for a
5488specific accommodation because he thought his supervisors would
5496know what he needed and would refer him to the right place for
5509assistance.
551047. At hearing, Petitioner was unable to ide ntify any
5520specific accommodation that would have enabled him to perform the
5530essential functions of his CPI position. The best he could offer
5541was that he should have been allowed to go slower, or should have
5554been assigned a full - time mentor to work with hi m every day to
5569slowly explain to him how to do his job, since he believes his
5582main performance problem was that he could not complete
5591investigations quickly enough. However, the fast time lines for
5600moving forward on investigations, with the interim superv isory
5609reviews and benchmarks, are essential to the job because of the
5620statutorily - mandated investigation closure deadline.
5626PetitionerÓs Termination
562848. Ms. Gibson and Ms. Baldree discussed their concerns
5637about PetitionerÓs performance with the DCF emp loyee relations
5646coordinator, Ranjana Bhandari, and they offered their view that
5655PetitionerÓs employment should be terminated.
566049. Ms. Bhandari reviewed the three probationary progress
5668reviews, and asked for additional documentation.
567450. Ms. Gibson and Ms. Baldree prepared a memorandum
5683providing more detail regarding the history of performance
5691problems since Petitioner was transferred into the career service
5700CPI position, the additional instruction and oversight provided
5708to Petitioner because of his inability to perform his duties
5718without constant assistance, the lack of improvement, and the
5727constant counseling that had been provided to him to impress upon
5738him the importance of meeting the deadlines for investigations
5747and carrying out supervisory dire ctives.
575351. Additional specific examples of performance problems
5760were provided in the memo. One such example was a recent
5771investigation involving three children, with allegations of
5778sexual abuse. The case was initially assigned to Petitioner on
5788January 30, 2015. Ms. Gibson asked another CPI, Mr. Quinones, to
5799go with Petitioner to interview the children, and they did so on
5811a Friday at the childrenÓs school. The next Monday, Ms. Gibson
5822asked Petitioner about the case, which she identified by name.
5832Petit ioner did not recognize the name. Ms. Gibson added details:
5843ÐYou know -- the sexual abuse case with the three African American
5855children you interviewed at [name of school] on Friday?Ñ
5865Petitioner responded with a blank look; he had no recollection of
5876the c ase. Ms. Gibson reassigned the case to another CPI.
588752. Another more recent example was provided, in which
5896Petitioner was assigned a new case on February 18, 2015, and he
5908told Ms. Gibson he planned to see the children at school the next
5921day. The next d ay, after the 24 - hour response deadline had
5934passed, Ms. Gibson asked him about the case, and he responded
5945that he had not yet seen the children because he had gone out on
5959another investigation that Ms. Gibson determined was not as high
5969a priority as meetin g the 24 - hour deadline in the new case. Not
5984only was he late seeing the children for the first time in the
5997new case, but he was also late finishing the child safety
6008assessment for those same children.
601353. Bringing the performance report completely cur rent,
6021among other examples detailed in the memo, Ms. Gibson and
6031Ms. Baldree recounted PetitionerÓs continued FSFN failures that
6039hampered his performance of his on - call duty over the weekend of
6052February 28, 2015.
605554. Ms. Bhandari reviewed the memorandum a nd determined
6064that the documentation was sufficient and supported the
6072recommendation that Petitioner be terminated because of his
6080demonstrated inability to perform the duties of a CPI.
6089Ms. Bhandari did not know about PetitionerÓs recent disclosure of
6099his s troke episode seven months earlier. Ms. Bhandari did not
6110know PetitionerÓs age.
611355. Rosa Baez also reviewed the documentation supporting
6121the proposed termination of PetitionerÓs employment. At the
6129time, Ms. Baez was a family and community services dire ctor who
6141oversaw DCF programs , including child protective investigations.
6148Her role was to review the reasons why the program administrator
6159and the employeeÓs supervisor were recommending termination, and
6167unless she disagreed with the recommendation, she w ould let the
6178process go forward. After reviewing the documentation regarding
6186PetitionerÓs performance provided by Ms. Bhandari, she did not
6195disagree with the proposed termination, since child safety was an
6205issue. Ms. Baez did not know about PetitionerÓs recent
6214disclosure of a stroke episode seven months earlier, nor did she
6225know PetitionerÓs age; there was nothing in the memo or progress
6236reviews regarding either subject.
624056. The documentation and recommendations were provided to
6248Gilda Ferradaz, the depu ty regional managing director , who made
6258decisions on proposed dismissals of probationary employees. She
6266reviewed the material and made the decision to terminate
6275PetitionerÓs employment, signing the letter informing Petitioner
6282of that decision. She explai ned the basis for her decision:
6293[T]his was a probationary employee in a child
6301protective investigation role. This work is
6307very critical work; it is very detail -
6315oriented. We have to make sure that the
6323staff we have working have -- are fully
6331grasping all of the responsibilities of this
6338position, making sure all of the assessments
6345are fully done, all of the appropriate people
6353are interviewed, and that decisions are made
6360based on all of the information available to
6368make sure that children arenÓt at risk. And
6376i t seemed that this employee was not able to
6386grasp the scope of responsibility for this
6393critical position. (Tr. 305).
639757. Ms. Gibson and Ms. Baldree met with Petitioner on
6407March 2, 2015, to deliver the termination letter signed by
6417Ms. Ferradaz. Petiti oner signed the letter to acknowledge that
6427he received it.
643058. Petitioner testified that when he was presented with
6439the termination letter on March 2, 2015, he asked Ms. Gibson and
6451Ms. Baldree whether they could extend the same courtesy that they
6462provide d to former CPI Jeffrey Qualls, by demoting him to another
6474position instead of terminating him.
647959. Contrary to PetitionerÓs testimony, both Ms. Gibson and
6488Ms. Baldree denied that Petitioner made any such request. There
6498is nothing in writing to substant iate PetitionerÓs claim that he
6509asked to be treated the same as Mr. Qualls. 8/
651960. Even if Petitioner had requested a demotion, Petitioner
6528offered no proof that there was a vacant position available for
6539him at the time. Instead, Petitioner admitted t hat he does not
6551know if there was any position available at the time to which he
6564could have been demoted. The only evidence on the subject was
6575Ms. BaldreeÓs testimony that, in fact, there was no open position
6586at the time to which Petitioner could have bee n demoted. As
6598program administrator, she would be in a position to know or to
6610research that question when PetitionerÓs claim was made known
6619during this proceeding (such as in his deposition).
662761. Even if Petitioner had proven that there was an
6637available lower - level position at the time of his termination,
6648PetitionerÓs own testimony raises considerable doubt as to
6656whether Petitioner was capable of working at all in any kind of
6668DCF position had one been available.
667462. Petitioner was asked about the effor ts he made to find
6686another job after he was fired. Petitioner responded: ÐI was
6696not able to make -- have any efforts to look for other employment
6709because of my mental health status. . . . I didnÓt feel I was
6723able to perform a job with the residual effects from the two
6735strokes I was having.Ñ (Tr. 64).
674163. Petitioner added that although he was not looking for
6751work, during the spring of 2015 after he moved to Tarpon Springs,
6763he agreed to work part - time at Old McMickyÓs Farm, a childrenÓs
6776farm in Odessa. H is job was to lead groups of children on a
6790walking tour of six or seven stations. Multiple tours would be
6801conducted at the same time, with other groups led by other
6812employees. To evenly distribute the tour groups among the
6821stations, each tour leader was required to lead his or her group
6833through the stations in a certain order, and the assigned order
6844w ould change depending on the number of tour groups. Petitioner
6855was terminated from the job after a few weeks, because he could
6867not remember the order of the stations to which he was supposed
6879to lead his group, and he would sometimes skip a station or two.
689264. Petitioner explained that the reason he took the job at
6903Old McMickyÓs Farm was: ÐI wanted to get my feet wet and see if
6917I could do a job. It turned out that even though [the job
6930involved] most[ly] menial tasks , I was failing at it.Ñ (Tr. 90).
6941Petitioner has not attempted work since then.
694865. For purposes of pursuing his charge of discrimination
6957on the basis of a disability, Petitioner was required to submit
6968to FCHR either medical records to prove a disability or a
6979completed medical certification form. After receiving an
6986extension of the deadline, Petitioner submitted a medical
6994certification form completed on July 5, 2016, by a doctor
7004identifying h imself or herself as having a specialty in the area
7016of neurology. The doctor checked the ÐyesÑ box in answer to the
7028question asking whether he /she is the complainantÓs treating
7037medical professional with knowledge of the complainantÓs medical
7045condition and history. No details were provided. Also answered
7054yes was the question asking whether the complainant has a
7064physical or mental impairment that substantially limits one or
7073more major life activities. On the following pages, the doctor
7083identified those li fe activities as seeing (sufficiently to
7092perform daily functions/general hygiene ) , learning (Ðhas a hard
7101time learning new things, memory affects thisÑ), performing
7109manual tasks (Ðdrops things with right handÑ), speaking (Ðwhen
7118tired has slurred speechÑ), and walking (Ðloses balance easily,
7127stumbles, fallsÑ). (R. Exh. 7). This form was accepted by FCHR .
7139A lthough for purposes of this hearing, the completed form is
7150hearsay, it does lend some credence to the notion that Petitioner
7161has a disabling condition (at least as of July 2016) .
71726 6 . Petitioner said that over time, he has gotten worse.
7184He testified that he is hardly able to drive now, and his memory
7197is worse -- he is not able to remember his street address.
7209Claimed Damages
72116 7 . Petitioner did not pro ve the existence or amount of
7224damages caused by the claimed unlawful employment practice .
72336 8 . Petitioner testified that h e was seeking one yearÓs
7245salary and benefits as back pay. However, PetitionerÓs own
7254testimony establishes that he was unable to perf orm the CPI
7265duties , or any job duties, in the year after he was terminated.
7277If Petitioner had been able to work but simply chose not to , then
7290he would have failed to mitigate damages by not looking for
7301another job -- but he said that he was completely unabl e to work.
73156 9 . PetitionerÓs inability to work in eve n a less demanding
7328job with menial duties is demonstrated by his failed experience
7338working at Old McMickyÓs Farm only a month or so after he was
7351terminated .
735370 . Petitioner cannot claim compensatory damages for income
7362lost by reason of having been terminated when he admits that he
7374was unable to do any kind of work.
73827 1 . Petitioner alluded to other damages, such as moving
7393expenses, but he offered no evidence to prove what h is actual
7405expenses were in a ny of these areas of claimed loss.
7416Ultimate Facts
74187 2 . Accepting PetitionerÓs marginal showing that he was, at
7429the relevant time, a person with a disability, Petitioner failed
7439to prove that he was qualified to perform the essential functions
7450of the CPI p osition, with or without accommodation. Instead, the
7461evidence established that Petitioner was unable to perform the
7470essential functions of a CPI, with or without accommodation.
74797 3 . Petitioner never requested a specific accommodation to
7489enable him to per form his duties as a CPI.
74997 4 . Petitioner failed to prove that there was any
7510reasonable accommodation he could have requested that would have
7519enabled him to perform the essential functions of his job.
75297 5 . Respondent offered a legitimate non - discriminato ry
7540reason for terminating PetitionerÓs employment. Beyond just
7547articulating a reason, Respondent proved that PetitionerÓs
7554employment was terminated based on well - documented performance
7563problems in virtually all essential areas of the CPI position,
7573and not as a pretext for unlawful discrimination.
75817 6 . Petitioner failed to prove that Respondent
7590intentionally discriminated against Petitioner because of his
7597disability.
75987 7 . Petitioner did not prove that there was any similarly
7610situated person who was not di sabled and who was treated more
7622favorably than Petitioner.
76257 8 . Petitioner failed to prove that Respondent
7634intentionally discriminated against Petitioner because of his
7641age. Indeed, the record is devoid of any evidence,
7650circumstantial or otherwise, direc ted to PetitionerÓs charge of
7659age discrimination.
76617 9 . Petitioner did not prove that there was any similarly
7673situated person of a different age than Petitioner and who was
7684treated more favorably than Petitioner.
7689CONCLUSIONS OF LAW
769280 . The Division of Ad ministrative Hearings has
7701jurisdiction over the subject matter of, and parties to, this
7711proceeding, pursuant to sections 120.569, 120.57(1), and
7718760.11(7), Florida Statutes (2016). 9/
77238 1 . Section 760.10(1) provides that it is an unlawful
7734employment practic e for an employer to discharge or otherwise
7744discriminate against an employee Ðbecause ofÑ the employeeÓs
7752handicap (used interchangeably with disability ) or age.
77608 2 . Invoking this statute, Petitioner claims that he was
7771unlawfully discharged by Respondent b ecause of his disability
7780and/or his age, resulting in damages. Petitioner bears the
7789burden of proving his claim and the resulting damages by a
7800preponderance of the evidence. See EEOC v. JoeÓs Stone Crabs,
7810Inc. , 296 F. 3d 1265, 1273 (11th Cir. 2002) ( c lai mant bears the
7825ultimate burden of persuading the trier of fact that the employer
7836intentionally discriminated against the employee);
7841§ 120.57(1)(j), Fla. Stat.
78458 3 . Respondent is an "employer" within the meaning of the
7857Florida Civil Rights Act (FCRA). § 760.02(7), Fla. Stat.
78668 4 . FCHR and Florida courts have determined that federal
7877discrimination law should be used as guidance when construing the
7887FCRA. See Valenzuela v. GlobeGround N. Am., LLC , 18 So. 3d 17,
789921 (Fla. 3d DCA 2009); Brand v. Fla. Powe r Corp. , 633 So. 2d 504,
7914509 (Fla. 1st DCA 1994).
791985. Discriminatory intent can be established through direct
7927or circumstantial evidence. Schoenfeld v. Babbitt , 168 F.3d
79351257, 1266 (11th Cir. 1999). Direct evidence of discrimination
7944is evidence that, i f believed, establishes the existence of
7954discriminatory intent behind an employment decision without
7961inference or presumption. Maynard v. Bd. of Regents , 342 F.3d
79711281, 1289 (11th Cir. 2003).
79768 6 . Ð [D]irect evidence is composed of Ò only the most
7989blatant r emarks, whose intent could be nothing other than to
8000discriminate Ó on the basi s of some impermissible factor.Ñ
8010Schoenfeld v. Babbitt , supra . In this case, Petitioner has
8020presented no direct evidence of discrimination based on
8028disability or age. Instead, P etitioner re lies on circumstantial
8038evidence to prove intentional discrimination .
80448 7 . The burden - shifting analysis set forth in McDonnell
8056Douglas Corp. v. Green , 411 U.S. 792 (1973), and Texas Department
8067of Community Affairs v. Burdine , 450 U.S. 248 (1981 ), is applie d
8080in circumstantial evidence - based discrimination cases . Under
8089this analysis, Petitioner bears the initial burden of
8097establishing a prima facie case of discrimination. Failure to do
8107so ends the inquiry. If Petitioner is able to prove a prima
8119facie case, the burden shifts to the employer to articulate a
8130legitimate, non - discriminatory explanation for the employment
8138action. See Dep't of Corr. v. Chandler , 582 So. 2d 1183, 1186
8150(Fla. 1st DCA 1991) (discussing shifting burdens in
8158discrimination c ases under McDonnell and Burdine ). The employer
8168has the burden of production, not persuasion, and need only
8178articulate a non - discriminatory reason for the action . Id. ;
8189Alexander v. Fulton Cnty, Ga. , 207 F.3d 1303, 1339 (11th Cir.
82002000). The employee mus t then prove t hat the reason given by the
8214employer is a pretext for discrimination. The employee must meet
8224the proffered reason head on and rebut it. Chapman v. Al
8235Transp. , 229 F.3d 1012, 1030 (11th Cir. 2000) (en banc).
82458 8 . ÐA lthough the intermediat e burdens of production shift
8257back and forth, the ultimate burden of persuading the trier of
8268fact that the employer intentionally discriminated against the
8276[Petitioner] remains at all times with the [Petitioner]." Joe's
8285Stone Crabs , 296 F.3d at 1273; see also Byrd v. BT Foods, Inc. ,
8298948 So. 2d 921, 927 (Fla. 4th DCA 2007) ( Ð The ultimate burden of
8313proving intentional discrimination against the plaintiff remains
8320with the plaintiff at all times. Ñ ).
8328Disability Discrimination Claim
83318 9 . Disability discriminat ion claims under the FCRA are
8342analyze d using the same framework as claims under the Americans
8353with Disabilities Act (ADA). Holly v. Clairson Indus., L . L . C . ,
8367492 F.3d 1247, 1255 (11th Cir. 2007).
837490 . To establish a prima facie case of disability
8384discri mination, Petitioner must prove that: (1) he is disabled ;
8394(2) he is a qualified individual; and (3) he was subjected to
8406unlawful discrimination because of his disability. St. Johns
8414Cnty. Sch. Dist. v. OÓBrien , 973 So. 2d 535 (Fla. 5th DCA 2007);
8427Holly , 4 92 F.3d at 125 5 - 1256 .
843791. Unlawful disability discrimination includes either
8443intentional discrimination because of a disabili ty, or failure to
8453accommodate an employeeÓs disability . A somewhat differe nt
8462analysis applies to the latter theory, which does no t apply the
8474McDonnell Douglas burden - shifting analysis. Instead, Petitioner
8482must prove the following to establish unlawful discrimination
8490based on the theory of failure to accommodate: (1) he is
8501disabled; (2) he is otherwise qualified for the position, w ith or
8513without a reasonable accommodation; (3) his employer knew or had
8523reason to know about his disability; (4) he requested a
8533reasonable accommodation; and (5) his employer failed to prove
8542the necessary accommodation. Marshall v. Aryan Unl imited
8550Staf fin g Solution , 2013 U.S. Dist. LEXIS 30308, *12 (S.D. Fla.
8562Mar. 6, 2013). Thus, under either theory of unlawful
8571discrimination based on a disability, the first two components
8580are the same.
85839 2 . A disability is an impairment that substantially limits
8594a maj or life activity. Lenard v. A.L.P.H.A. ÐA Beginning,Ñ Inc. ,
8606945 So. 2d 618, 622 (Fla. 2d DCA 2006).
861593 . Respondent does not contest PetitionerÓs contention
8623that he has a disability because of a stroke episode on July 31,
86362014. Some evidence, even in th e form of hearsay documentation
8647from medical professionals, would have been helpful to
8655corroborate PetitionerÓs testimony regarding what happened on
8662July 31, 2014, and what the test results or diagnoses were on
8674August 1 - 3, 2014, when Petitioner said he was in the hospital in
8688Port Orange, particularly since he gave his employer a different
8698explanation for his hospitalization then. In addition, some
8706evidence would have been helpful to establish what treatments
8715Petitioner has undergone since August 2014, and what the medical
8725professionalsÓ diagnoses and prognoses for Petitioner have been.
8733Nonetheless, PetitionerÓs testimony is accepted as marginally
8740sufficient to prove disability, albeit an undisclosed disability
8748for almost the entire time of his employment w ith Respondent.
87599 4 . As to the second criterion, i n order to be a Ðqualified
8774individual,Ñ Petitioner Ðmust show that he can perform the
8784essential functions of his position with or without reasonable
8793accommodations.Ñ Williams v. Revco Disc. Drug C trs. , In c. , 552
8804Fed. Appx. 919, * 921 (11th Cir. 2014).
88129 5 . When determining what functions are essential to a job,
8824consideration is given to a number of factors, including the
8834employerÓs judgment of what it believes to be the essential
8844functions (to which subs tantial weight is given) , any written
8854description of the position, the amount of time spent on the job
8866performing the function, and the consequences of not requiring
8875the employee to perform the function. Id. (citing DÓAngelo v.
8885ConAgra Foods, Inc. , 422 F. 3d 1220, 1230 (11th Cir. 2005) ) .
88989 6 . Respondent established an array of essential functions
8908for the CPI position based on the official job description , the
8919regulatory requirements for the job imposed by statutes and
8928rules, and RespondentÓs judgment , as expressed through the
8936credible testimony of PetitionerÓs supervisors as to the
8944essential nature of these functions . Another significant factor
8953in this particular case, as explained by RespondentÓs witnesses,
8962is consideration of the consequences of not re quiring CPIs to
8973c onduct and document investigations with a sense of urgency
8983commensurate with the risk to childrenÓs safety and well - being.
89949 7 . Petitioner was and is unable to perform the essential
9006functions of the CPI position. His performance proble ms were
9016widespread and well - documented during his time working in that
9027position.
90289 8 . Where, as here, Petitioner was unable to perform the
9040essential functions of his job without accommodation, it i s
9050PetitionerÓs burden to identify an available reasonable
9057accommodation that would allow him to perform the essential
9066functions of his job , and then establish that Respondent denied
9076him this accommodation . Medearis v. CVS Pharm., Inc. , 646 Fed.
9087Appx. 891 , *896 (11th Cir. 2016); Spears v. Creel , 607 Fed. Appx.
909994 3, *948 (11th Cir. 2015).
910599 . At hearing, Petitioner stated that he might have been
9116able to perform the essential functions of his job if a mentor
9128had been assigned to him to work with him daily to slowly show
9141him how to do his job. Significantly , Peti tioner never made a
9153specific demand for this accommodation to Resp ondent. But even
9163if he had, s uch a request has been rejected as beyond what the
9177ADA demands of employers , because it would require a reallocation
9187of job duties that would alter the essentia l functions of the CPI
9200position and shift PetitionerÓs job duties to another employee.
9209See Williams v. Revco Disc. Drug Ctr s . , 552 Fed. Appx. at *922 .
9224A request for accommodation is not reasonable unless it would
9234enable Petitioner, not another employee , to perform the essential
9243functions of PetitionerÓs CPI position. Id.
924910 0 . At hearing, Petitioner also offered the theory that he
9261might have gotten better if he had been allowed to take a leave
9274of absence as an accommodation . As an initial point, Petiti oner
9286offered no proof to support his understandable hope that he might
9297have gotten better during a leave of absence of unspecified
9307duration , much less that any improvement would have enabled
9316Petitioner to perform the essential job duties of a CPI . Even if
9329Petitioner had offered such proof, Petitioner admitted that he
9338never asked to take a leave of absence , even when he disclosed
9350his disability to his supervisor s a week or so before he was
9363terminated . Petitioner did not ask for any accommodation t o
9374enable him to perform the essential functions of his job.
938410 1 . Invoking language in disability discrimination cases,
9393Petitioner assert ed in his Petition for Relief that Respondent
9403failed to engage in an interactive process to help Petitioner
9413identify a reason able accommodation that would have enabled him
9423to perform in his CPI job. However, as explained in Spears :
9435Where the employee fails to identify a
9442reasonable accommodation, the employer has no
9448affirmative duty to engage in an "interactive
9455process" or to show undue hardship. . . . We
9465have likewise held that "the duty to provide
9473a reasonable accommodation is not triggered
9479unless a specific demand for an accommodation
9486ha s been made .
9491Spears , 607 Fed. Appx. at * 948 (citations omitted). As in
9502Spears , Petiti oner in this case failed to identify a reasonable
9513accommodation , so Respondent had no affirmative duty to engage in
9523an interactive process. Since Petitioner never made a specific
9532demand for an accommodation, RespondentÓs duty to provide a
9541reasonable accom modation was never triggered.
954710 2 . Petitioner also claimed that when he was terminated,
9558he requested a n accommodation by asking his supervisors if he
9569could be demot ed like Jeffrey Qualls in lieu of termination . In
9582some instances, a specific demand for an accommodation might be
9592in the form of a transfer request to another available position.
9603See Id. at *948 - *949 . Here, however, the more credible evidence
9616did not support Petitioner Ós claim that he made such a request.
962810 3 . Even if such a request had been made, Petitioner bears
9641the burden of proving that there w as an available vacant job for
9654which he was qualified at the time of his termination. Id. ; cf.
9666Mengine v. Runyon , 114 F.3d 415, 418 (3d Cir. 1997) (noting that
9678federal employer s may have to reassig n non - probationary employee s
9691who become unable to perform the ir essential job functions , if
9702there are already funded, vacant position s available ; but the
9712employee has the burden to prove there was a vacant, funded
9723position whose essential functions he was able to perform ).
973310 4 . Petitioner failed to prove that there was an available
9745vacant position that he was qualified for to which Respondent
9755could have transferred him (if he had asked). Instead, the
9765evidence established that there was no vacant position to which
9775Petitioner could have been demoted. An employer is not required
9785to create a position as an accommodation, nor is an employer
9796required to bump another employee from a position in order to
9807accommodate a disabled employee. See Medearis , 646 Fed. A ppx.
9817at *895 ; Lucas v. W.W. Grainger , Inc. , 257 F.3d 1249, 1256 (11th
9829Cir. 2001).
983110 5 . Petitioner Ós claim of disability discrimination fails,
9841whether under a theory of int entional discrimination or a theory
9852of failure to accommodate , because Petitioner fa iled to prove
9862that he is a qualified individual and that he ever made a
9874specific demand for any reasonable accommodation.
988010 6 . Even if Petitioner ha d establish ed a prima facie case
9894of disability discrimination, Respondent offered a legitimate,
9901non - discr iminatory reason for PetitionerÓs termination:
9909Petitioner was unable to perform the essential job duties of a
9920CPI. Although Respondent was not required to prove the validity
9930of its reason, it did so. The evidence was compelling that
9941RespondentÓs perfor mance problems were widespread, encompassing
9948most facets of the CPI job responsibilities.
995510 7 . Petitioner did not rebut, or even attempt to refute,
9967the well - documented performance problems he had as a CPI.
9978Instead, he only argued that the performance pro blems were the
9989result of residual effects of his stroke episode. However, the
9999fact that a disabling condition may render an employee unable to
10010perform the essential functions of his job does not mean that the
10022employer engages in unlawful discrimination by not continuing to
10031employ someone in a job they cannot perform. Employers are not
10042required to eliminate an essential function of an employeeÓs job
10052or reallocate job duties to change the essential functions of the
10063job. Williams v. Revco Disc. Drug Ctrs. , 552 Fed. Appx. at * 922
10076( citing Lucas v. W.W. Grainger, Inc. , 257 F.3d at 1255 ) .
1008910 8 . Petitioner failed to meet his burden of proving that
10101Respondent discriminated against him because of his disability.
10109Instead, Respondent reasonably determined that Pe titioner was
10117unable to perform the essential functions of a CPI. Petitioner
10127was terminated because he was unable to do the job.
10137Age Discrimination Claim
101401 09 . To establish a prima facie case of age discrimination
10152under the FCRA, Petitioner must show that: (1) he was a member
10164of a protected age group; (2) he was subject to an adverse
10176employment action; (3) he was qualified to do the job; and
10187(4) he was replaced by, or treated less favorably than, a person
10199of a different age. McQueen v. Wells Fargo , 573 F ed. Appx. 836,
10212* 839 (11th Cir. 2014); see Ellis v. Am. Aluminum , Case No. 14 -
102265355 (Fla. DOAH July 14, 2015, FCHR Sept. 17, 2015), FO at 2 - 3
10241(noting different interpretation of FCRA regarding whether
10248comparator must be younger or just of a different age).
102581 1 0 . Petitioner failed to establish a prima facie case of
10271age discrimination. Most significantly, Petitioner failed to
10278present evidence of any similarly situated comparator.
10285Petitioner failed to prove that a person of a different age , who
10297was otherwise similarly situated , was treated more favorably than
10306Petitioner, or replaced Petitioner.
103101 1 1 . Petitioner attempted to demonstrate that former CPI
10321Jeffrey Qualls was demoted instead of discharged when he was
10331arrested for driving under the influence and po ssession of
10341marijuana. As found above, Mr. Qualls (whose age is unknown, and
10352thus, might be the same age as Petitioner ) was not similarly
10364situated. He was a career service employee, not a probationary
10374employee like Petitioner. There was no evidence that Mr. Qualls
10384had serious performance problems like Petitioner, extending to
10392such basic functions as using a computer system that could
10402present problems for demoted positions. And significantly, there
10410was a vacant position that Mr. Qualls qualified for, whe reas
10421there was no evidence that there was a vacant position available
10432that Petitioner would have qualified for when he was terminated.
104421 1 2 . As with the disability discrimination claim, even if
10454Petitioner had established a prima facie case, Respondent not
10463only produced, but proved that Petitioner was terminated because
10472of a legitimate, non - discriminatory reason -- the well - documented
10484performance problems -- and not because of his age. Petitioner did
10495not attempt to refute or rebut the performance - based reasons for
10507his termination, hence it cannot be concluded that the documented
10517performance - based reasons for terminating Petitioner were a
10526pretext for unlawful discrimination based on PetitionerÓs age.
10534RECOMMENDATION
10535Based on the foregoing Findings of Fact and Con clusions of
10546Law, it is RECOMMENDED that the Petition for Relief filed by
10557Petitioner, Luis Rosado, III, be DISMISSED.
10563DONE AND ENTERED this 15th day of March , 2017 , in
10573Tallahassee, Leon County, Florida.
10577S
10578ELIZABETH W. MCAR THUR
10582Administrative Law Judge
10585Division of Administrative Hearings
10589The DeSoto Building
105921230 Apalachee Parkway
10595Tallahassee, Florida 32399 - 3060
10600(850) 488 - 9675
10604Fax Filing (850) 921 - 6847
10610www.doah.state.fl.us
10611Filed with the Clerk of the
10617Division of Administrat ive Hearings
10622this 15th day of March , 2017 .
10629ENDNOTE S
106311/ PetitionerÓs filing did not comply with certain procedural
10640requirements, such as the requirements that each filing contain
10649the partyÓs signature and include a certificate of service
10658attesting that a copy of the filing was furnished to the adverse
10670party. Fla. Admin. Code R. 28 - 106.104(2)(e) and (f). A Notice
10682of Ex Parte Communication was issued, and a copy of PetitionerÓs
10693filing was provided to Respondent. PetitionerÓs filing also
10701strayed beyond t he proper bounds for a PRO with closing argument.
10713As Petitioner was informed at the conclusion of the evidentiary
10723hearing, the post - hearing filing is not an opportunity to present
10735additional evidence, but rather, to set forth proposed facts that
10745are suppo rted by the hearing testimony and exhibits admitted in
10756evidence, and to set forth the legal conclusions that flow from
10767those facts. In addition, closing argument could be included,
10776but again, the argument had to be based on the evidentiary record
10788that was closed at the end of the two - day hearing. Contrary to
10802this instruction, PetitionerÓs filing set forth facts unsupported
10810by any evidence presented at hearing, and argument based on facts
10821not in the record. See, e.g. , PetitionerÓs filing at 5
10831(describing how he had been pondering a question after the
10841hearing concluded, and then attempting to augment his hearing
10850testimony with additional facts that were not offered in sworn
10860testimony, subject to cross - examination, at hearing);
10868PetitionerÓs filing at 7 (offe ring an estimate of damages not
10879contained in the hearing record). All such references have been
10889disregarded, as required by section 120.57(1)(j), Florida
10896Statutes (findings of fact in a proceeding such as this one must
10908be based exclusively on the evidence of record).
109162/ According to Petitioner, Monday, August 4, 2014, was a
10926holiday, but he did not identify what holiday he believed it was.
10938It was not a state holiday, falling in between the designated
10949state holidays for Independence Day (July 4) and Labor Day (first
10960Monday in September). Petitioner testified with some pride that
10969Tuesday , August 5, 2014, was the only day he lost from work as a
10983result of his stroke episode until his termination. Whether
10992Petitioner took one day or two days off at Ms. Gibson Ós urging,
11005the point is that insofar as Ms. Gibson was informed, the reason
11017for the time off was to recover after an episode of uncontrolled
11029diabetes, not to recover from a stroke episode. And when he
11040returned to work, he assured Ms. Gibson that he was fi ne. She
11053had no reason to think otherwise; Petitioner always appeared to
11063be in good health.
110673/ As Petitioner was repeatedly informed, his testimony regarding
11076what others told him -- such as what the doctor told him at the
11090hospital -- was hearsay, and could not be relied on as the sole
11103basis for a finding of fact. See § 120.57(1)(c), Fla. Stat.;
11114Fla. Admin. Code R. 28 - 106.213(3).
111214/ Petitioner testified that after the July 31, 2014, episode, a
11132neurologist felt that with proper treatment, he would regai n his
11143health after some time. Petitioner referred generally to
11151prescribed medications by his physician in Key West, which he had
11162difficulty renewing after he moved to Tarpon Springs in spring ,
111722015. He also said that for one or two months shortly before he
11185was terminated, he was seeing two psychologists in Key West, and
11196they were conducting evaluations and testing to determine what he
11206needed to do to improve. Petitioner stated generally that after
11216he was terminated from his CPI position, he was not able to make
11229any effort to look for other employment Ðbecause of my mental
11240health status.Ñ (Tr. 84). It is impossible to discern from
11250these scattered references what PetitionerÓs physical or mental
11258health condition was at any point from July 31, 2014, forward .
112705/ Petitioner attempted to prove that his on - the - job training was
11284hampered when Jeffrey Qualls, described by Petitioner as his
11293primary mentor and the CPI with whom he worked the most, was
11305arrested for driving under the influence and possession of
11314mari juana, and demoted to a clerical position in the food stamps
11326office. None of RespondentÓs witnesses agreed with PetitionerÓs
11334assertion that Mr. Qualls had been PetitionerÓs primary mentor
11343for on - the - job CPI training. In fact, Mr. Qualls was removed
11357from his CPI position on October 1, 2014, before Petitioner began
11368as a career service CPI. Petitioner may have done some shadowing
11379with Mr. Qualls, along with the other CPIs, in July, August, and
11391September 2014, but Petitioner was in training in Miami for the
11402majority of that time, and in any event, would only have been
11414permitted to do minor tasks. PetitionerÓs real on - the - job CPI
11427training did not begin until Petitioner was qualified to do that
11438work on October 3, 2014, when Mr. Qualls was no longer a CPI.
114516/ Petitioner attempted to make much of the fact that Ms. Gibson
11463put the wrong date -- February 23, 2014, instead of February 23,
114752015, next to her signature on one of the progress reviews;
11486Petitioner characterized the review form as Ðfalsified.Ñ
11493Ms. Gi bson admitted that she made a simple mistake that is not
11506only patently obvious, but also, is completely inconsequential.
11514It is not as if she backdated the reviews to give the appearance
11527that they had been done monthly. Ms. Gibson could have no
11538conceivabl e nefarious purpose for dating her signature on
11547February 23, 2014, on one of the reviews; Petitioner had not even
11559begun working for Respondent then.
115647/ Petitioner argued unpersuasively that his ability to improve
11573his performance to address the critic isms in the progress reviews
11584was hampered because he did not receive them monthly, but rather,
11595all at once shortly before he was terminated. Petitioner was
11605fully aware of the performance problems discussed in the progress
11615reviews, and admitted as much. T hese performance problems were
11625discussed in supervisory reviews o f PetitionerÓs individual cases
11634and documented by Ms. Gibson in the FSFN case notes. Moreover,
11645PetitionerÓs assertion that he could have improved his
11653performance is at odds with his contrary assertion that he could
11664not help his performance problems because he was suffering from
11674mental health issues caused by his strokes. Notably, Petitioner
11683does not contend that the performance problems summarized in the
11693progress reviews were not true.
116988/ Unlike Petitioner, Mr. Qualls had reached full CPI
11707certification and was a permanent career service employee, not a
11717probationary employee. Mr. Qualls was not proposed for
11725termination from his CPI position because of an inability to
11735perform the es sential functions of the job. Rather, he had been
11747arrested for DUI and possession of marijuana. After his arrest,
11757but before any conviction, he was allowed to be demoted to the
11769food stamps office. He left that position after five weeks, for
11780unknown reas ons. There is no record evidence of Mr. QuallsÓ age.
117929/ References herein to Florida Statutes are to the 2016
11802codification, unless otherwise provided. It is noted that there
11811were no material amendments to the FCHR laws since 2014, the
11822version in effe ct when Petitioner was terminated.
11830COPIES FURNISHED:
11832Tammy S. Barton, Agency Clerk
11837Florida Commission on Human Relations
11842Room 110
118444075 Esplanade Way
11847Tallahassee, Florida 32399
11850(eServed)
11851Herschel C. Minnis, Esquire
11855Department of Children and Famil ies
11861B uilding 2, Room 204 - P
118681317 Winewood Boulevard
11871Tallahassee, Florida 32399
11874(eServed)
11875Luis Rosado, III
11878Post Office Box 401
11882Tarpon Springs, Florida 34688
11886Lynn Soon Hewitt, Esquire
11890Department of Children and Families
11895Building 2, Room 204Q
118991317 Winewood Boule vard
11903Tallahassee, Florida 32399
11906(eServed)
11907Rhonda D. Morris, Esquire
11911Department of Children and Families
11916Building 2, Room 204
119201317 Winewood B ou l e v ard
11928Tallahassee, Florida 32399
11931(eServed)
11932Elmer C. Ignacio, Esquire
11936Office of the Attorney General
11941The Capit ol, P laza Level 01
11948Tallahassee, Florida 32399 - 1050
11953(eServed)
11954Cheyanne Costilla, General Counsel
11958Florida Commission on Human Relations
119634075 Esplanade Way , Room 110
11968Tallahassee, Florida 32399
11971(eServed)
11972NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
11978All parties have the right to submit written exceptions within
1198815 days from the date of this Recommended Order. Any exceptions
11999to this Recommended Order should be filed with the agency that
12010will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 05/25/2017
- Proceedings: Agency Final Order Dismissing Petition for Relief from an Unlawful Employment Practice filed.
- PDF:
- Date: 03/20/2017
- Proceedings: Transmittal letter from Claudia Llado forwarding Proposed Exhibits, which were not offered or admitted into evidence to the Respondent.
- PDF:
- Date: 03/15/2017
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- PDF:
- Date: 03/15/2017
- Proceedings: Recommended Order (hearing held January 3 and 4, 2017). CASE CLOSED.
- PDF:
- Date: 01/30/2017
- Proceedings: (Petitioner`s) Proposed Recommended Order and Closing Statement filed.
- Date: 01/23/2017
- Proceedings: Transcript of Proceedings (not available for viewing) filed.
- Date: 01/23/2017
- Proceedings: Respondent's Exhibits filed (exhibits not available for viewing).
- PDF:
- Date: 01/10/2017
- Proceedings: Statement of Person Administering Oath (Gilda P. Ferradaz) filed.
- Date: 01/03/2017
- Proceedings: CASE STATUS: Hearing Held.
- Date: 12/27/2016
- Proceedings: Respondent's Exhibits filed (exhibits not available for viewing).
- PDF:
- Date: 12/19/2016
- Proceedings: Respondent's Notice of Cancellation of Telephonic Deposition of Karen Gibson filed.
- Date: 12/15/2016
- Proceedings: CASE STATUS: Pre-Hearing Conference Held.
- PDF:
- Date: 12/14/2016
- Proceedings: Order Granting Respondent's Unopposed Motion to Allow Witness to Testify by Telephone.
- PDF:
- Date: 12/13/2016
- Proceedings: Respondent's Unopposed Motion to Allow Witnesses to Testify at Formal Hearing via Telephone Conference filed.
- PDF:
- Date: 12/13/2016
- Proceedings: Respondent's Notice of Taking Telephonic Deposition of Karen Gibson (Dec. 20, 2016), 12.13.2016 filed.
- PDF:
- Date: 12/07/2016
- Proceedings: Respondent's Notice of Taking Deposition Duces Tecum of Petitioner Luis Rosado, III filed.
- PDF:
- Date: 11/04/2016
- Proceedings: Respondent's Notice of Serving First Set of Interrogatories filed.
- PDF:
- Date: 11/02/2016
- Proceedings: Notice of Telephonic Pre-hearing Conference (set for December 14, 2016; 10:00 a.m.).
Case Information
- Judge:
- ELIZABETH W. MCARTHUR
- Date Filed:
- 10/19/2016
- Date Assignment:
- 10/20/2016
- Last Docket Entry:
- 05/25/2017
- Location:
- St. Petersburg, Florida
- District:
- Middle
- Agency:
- ADOPTED IN TOTO
Counsels
-
Tammy S Barton, Agency Clerk
Florida Commission on Human Relations
Room 110
4075 Esplanade Way
Tallahassee, FL 32399
(850) 907-6808 -
Lynn Soon Hewitt, Esquire
Department of Children and Families
Building 2, Room 204Q
1317 Winewood Boulevard
Tallahassee, FL 32399
(850) 488-2381 -
Elmer C. Ignacio, Esquire
Office of the Attorney General
The Capitol, Suite PL-01
Tallahassee, FL 32399
(850) 414-3300 -
Herschel C Minnis, Esquire
Department of Children and Family Services
Building 2, Room 204-P
1317 Winewood Boulevard
Tallahassee, FL 32399
(850) 488-2381 -
Rhonda D. Morris, Esquire
Department of Children and Families
1317 Winewood Blvd.
Building 2, Rm 204
Tallahassee, FL 32399
(850) 488-2381 -
Joseph Rosado
306 Coquina Drive
Tarpon Springs, FL 34689
(727) 819-9233 -
Luis Rosado, III
Post Office Box 401
Tarpon Springs, FL 34688
(407) 399-3061 -
Tammy S Barton, Agency Clerk
Address of Record -
Lynn Soon Hewitt, Esquire
Address of Record -
Elmer C. Ignacio, Esquire
Address of Record -
Herschel C Minnis, Esquire
Address of Record -
Rhonda D. Morris, Esquire
Address of Record -
Rhonda DiVagno Morris, Esquire
Address of Record -
Tammy S. Barton, Agency Clerk
Address of Record