16-006142 Luis Rosado, Iii vs. Florida Department Of Children And Families
 Status: Closed
Recommended Order on Wednesday, March 15, 2017.


View Dockets  
Summary: Petitioner did not prove discrimination because of disability or age. He was fired while on probation as a child protection investigator because he could not perform the job's essential duties.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8LUIS ROSADO, III,

11Petitioner,

12vs. Case No. 16 - 6142

18FLORIDA DEPARTMENT OF CHILDREN

22AND FAMILIES,

24Respondent.

25_______________________________/

26RECOMMENDED ORDER

28On January 3 and 4 , 2017, an evidentiary hearing was held by

40video teleconference at sites in Tallahassee and St. Petersburg,

49Florida, before Elizabeth W. McArthur, Administrative Law Judge,

57Division of Administrative Hearings (DOAH).

62APPEARANCES

63For Petitioner: Luis Rosad o, III, pro se

71Post Office Box 401

75Tarpon Springs, Florida 34688

79For Respondent: Elmer C. Ignacio, Esquire

85Office of the Attorney General

90The Capitol, P laza Level 01

96Ta llahassee, F lorida 32399 - 1050

103STATEMENT OF THE ISSUE

107The issue to be determined is whether Respondent committed

116an unlawful employment practice against Petitioner by

123discriminating against him on the basis of disability and/or age.

133PRELIMINARY STATEMENT

135On February 15, 2016, Luis Rosado, III (Petitioner), filed

144with the Florida Commission on Human Relations (FCHR) a charge of

155discrimination against his former employer, the Department of

163Children and Families (Respondent or DCF), in which he alleged

173that he was terminated because of his disability and age. FCHR

184conducted an investigation, after which it determined there was

193no reasonable cause to believe that an unlawful employment

202practice occurred. Petitioner timely requested an administrative

209hearing, and on October 19, 2016, FCHR referred the case to DOAH

221to conduct the requested hearing.

226The hearing was scheduled based on the partiesÓ input and a

237telephonic pre - hearing conference was also scheduled.

245On November 15, 2016, Joseph D. Rosado, PetitionerÓ s son,

255filed a one - paragraph ÐRequest for Qualified Representative.Ñ

264He asserted that he Ðshall be representingÑ Petitioner, and he

274stated that he was qualified, paraphrasing the considerations in

283Florida Administrative Code Rule 28 - 106.106. By Order is sued

294November 21, 2016, the request was denied, as improper in form

305(in that the request is to come from Petitioner), and inadequate

316in substance to prove that the proposed representative is

325qualified (such as by an affidavit attesting to facts that show

336h ow the proposed representative has attained the various

345qualifications to be considered). The Order was without

353prejudice to Petitioner submitting a proper request, supported by

362evidence of his sonÓs qualifications.

367During the telephonic pre - hearing conf erence on December 15,

3782016, Petitioner was asked if he intended to file a request for

390approval of a qualified representative; and, if so, he was told

401that h is r e quest should be file d as soon as possible. His son,

417Joseph Rosado, who was present with Petit ioner, stated that no

428request would be submitted. The undersigned provided an overview

437of the de novo hearing process and the issues for determination,

448explaining that Petitioner would bear the burden of proving his

458claims, and that he would need to dete rmine what sworn testimony

470and documentary evidence to present to meet his burden of proof.

481The partiesÓ responsibilities to exchange and submit to DOAH

490witness lists and proposed exhibits were discussed .

498Prior to the hearing, Respondent filed its wit ness list,

508exhibit list, and proposed exhibits. Nothing was received from

517Petitioner.

518The hearing went forward as scheduled. Petitioner

525represented himself. He testified on his own behalf and called

535no other witnesses. Petitioner did not offer any docu mentary

545evidence. Respondent presented the testimony of the following

553witnesses: Karen Gibson, former child protective investigator

560supervisor; Amy Baldree, former program administrator; Ranjana

567Bhandari, former employee relations coordinator; Rosa Baez,

574former family and community services director; Gilda Ferradaz,

582deputy regional managing director; Elvin Quinones, former child

590protective investigator; Lisa Careaga, child protective

596investigator; and Petitioner. RespondentÓs Exhibits 1 through 11

604were a dmitted in evidence, without objection.

611At the conclusion of the hearing, the parties agreed to a

622two - week deadline after the filing of the hearing transcript for

634filing proposed recommended orders (PROs). The two - volume

643Transcript of the final hearing wa s filed on January 23, 2017.

655Petitioner filed his PRO and closing statement on January 30,

6652017. 1/ Respondent timely filed its PRO on February 6, 2017.

676To the extent permissible ( see endnote 1), both partiesÓ filings

687have been considered in the preparati on of this Recommended

697Order.

698FINDING S OF FACT

7021. Petitioner worked for Respondent as a child protective

711investigator (CPI) in Key West, Florida, for just over eight

721months, from June 30, 2014, until March 2, 2015.

7302. Petitioner generally described his b ackground prior to

739working for Respondent as including 30 years of work experience

749as a police officer, parole and probation officer, and insurance

759investigator.

7603. Petitioner began working for Respondent in a temporary

769part - time OPS position on June 30, 2014.

7784. Petitioner was required to complete a 10 - to 12 - week CPI

792training course and pass a test to attain provisional CPI

802certification in order to become eligible for a career service

812CPI position on a probationary basis. The probationary period

821for C PIs is one year from the effective date of employment in the

835career service position.

8385. The CPI training program for the DCF region that

848includes Key West was held on three days each week in Miami.

860Petitioner began the training program sometime in July 2014.

869Petitioner commuted from Key West to Miami for the training

879sessions, and spent the other two days each week working in his

891OPS position in Key West, shadowing and observing CPIs. During

901this time, he was not assigned cases or allowed to take

912respo nsibility in investigations, but may have performed minor

921tasks, such as making phone calls to assist the CPIs.

931CPI Essential Job Functions

9356. The official state of Florida position description for

944the CPI position provides the following overview of the job:

954ÐThis is professional work protecting children, working with

962families and conducting investigations of alleged abused,

969abandoned, neglected or exploited children.Ñ (R. Exh. 2). The

978job description sets forth a long list of CPI duties and

989responsib ilities necessary to carry out that overall function,

998including the following (among others):

1003• Collects information through interviews with the

1010children, parents, relatives, neighbors, and

1015other parties associated with the case;

1021• Engages families, identi fies needs and determines

1029the level of intervention needed to include

1036voluntary services or court ordered dependency

1042services;

1043• Conducts initial/ongoing child Present and

1049Impending Danger assessments;

1052• Develops with the family a signed Present Danger

1061Pla n and a signed safety plan for any identified

1071threats and interventions;

1074• Arranges emergency placement for any child that

1082cannot safely remain at home;

1087• Prepares appropriate reports/documentation in

1092coordination with ChildrenÓs Legal Services and

1098provide s testimony in court;

1103• Maintains thorough documentation in client

1109records/appropriate information system(s) and

1113maintains organized client files.

11177. The official job description also identifies chapter 39,

1126Florida Statutes, as the statutory chapter that establishes or

1135defines the work performed in the CPI position. Statutes in this

1146chapter, such as section 39.301, elaborate on the requirements

1155for conducting child protective investigations when allegations

1162of child abuse, neglect, abandonment, or exploi tation are made to

1173the central abuse hotline and referred to DCF. The statutes

1183governing child protective investigations, along with DCF

1190implementing rules and internal operating procedures, provide for

1198strict time requirements for promptly initiating inv estigations

1206when new cases are referred from the central abuse hotline,

1216identifying and interviewing witnesses, assessing danger,

1222developing plans to address dangerous situations and to ensure

1231child safety, monitoring plans, marshalling community resources ,

1238and ultimately, completing and closing the investigation within

1246an outside limit of 60 days in all cases. Only two exceptions

1258are provided in the statute to the strict 60 - day case closure

1271deadline: when there is an active concurrent criminal

1279investigat ion that would be compromised; or in child death cases

1290when the medical examinerÓs final report is necessary but not

1300received within 60 days. See § 39.301(16), Fla. Stat.

13098. In short, as well described by RespondentÓs witnesses,

1318from PetitionerÓs supervi sor on up the chain of command through

1329the DCF deputy regional manag ing director for Miami - Dade and

1341Monroe Counties, timely and thorough performance and

1348documentation of all of the critical steps of child protective

1358investigations described above are essen tial to ensure the safety

1368and well - being of FloridaÓs children. A misstep, a delayed step,

1380or a step taken but not thoroughly documented could result in

1391harm (or worse) perpetrated on a vulnerable child, which might

1401otherwise have been prevented. The CPI job is not an easy one;

1413it is a difficult, demanding job with no leeway for sliding on

1425deadlines or cutting corners on job performance.

14329. The official CPI job description specifies that on - call

1443duty is required. New case reports from the central abuse

1453registry that require child protective investigations can arise

1461at any time of the day or night. Depending on the nature of the

1475case, the assigned CPI will be required to make first contact

1486with the child either immediately or, at the outside, within 24

1497h ours. Since the DCF offices are only open eight hours per day,

1510five days per week, the rest of the hours -- nights and weekends --

1524have to be covered by at least one on - call investigator and one

1538on - call supervisor, so that cases can be opened and the

1550investig ation process started. On - call CPI duty is rotated; on

1562average, a CPI is expected to take on - call duty one night of the

1577week and one weekend per month.

158310. Another essential function of the CPI position is to

1593become proficient using the Florida Safe Fami lies Network (FSFN)

1603computer system, which is a central system used by the central

1614abuse registry to submit new case reports to the appropriate DCF

1625office, and by DCF to document every aspect of an investigation,

1636from inception to closure. Use of the FSFN system is

1646specifically incorporated in the requirements for child

1653protective investigations set forth in Florida Administrative

1660Code Chapter 65C - 29. See, e.g. , Fla. Admin. Code R. 65C -

167329.003(1)(a) (requiring documentation in FSFN of a CPIÓs

1681rationale for downgrading an Ðimmediate responseÑ case to a Ð24 -

1692hour responseÑ case).

1695aining in the use of the FSFN system begins in the

170610 - to 12 - week CPI training course required to obtain provisional

1719CPI certification. Thereafter, FSFN proficiency is gained

1726through on - the - job use. New CPIs may initially need some

1739assistance from more seasoned CPIs in their offices and/or from

1749their supervisor until they learn all aspects of the system, but

1760the FSFN system is not considered difficult to master and it

1771should n ot take long for new CPIs to learn to the point of not

1786requiring assistance.

178812. Another essential job requirement for the CPI position,

1797according to the official position description, is a valid

1806driverÓs license. In conducting investigations, CPIs must be

1814able to quickly and independently navigate from the DCF office to

1825the homes of the subjects of an abuse report, to other homes and

1838businesses to interview witnesses and conduct inspections, to

1846schools where children to be interviewed might be found, to court

1857when necessary to offer testimony, and other places.

1865PetitionerÓs Undisclosed Stroke Episode

186913. According to Petitioner, on July 31, 2014, while

1878Petitioner was in Miami in the early weeks of his CPI training,

1890he woke up feeling strange and stiff. However, he was able to go

1903to his training course. When he arrived, a classmate allegedly

1913asked Petitioner if he was feeling okay. Petitioner remained in

1923class for the dayÓs training session. After class, the same

1933classmate allegedly said that Petitio ner should go to the

1943hospital to get checked out. Petitioner said that after some

1953resistance, he agreed and allowed the classmate to take him to an

1965emergency room. The classmate did not testify at hearing.

197414. Petitioner testified that his classmate wa ited with him

1984at the emergency room for a short time, then left. Petitioner

1995remained alone at the emergency room for about six and one - half

2008hours without being seen by a physician. At that point,

2018Petitioner was feeling better and was unwilling to wait an y

2029longer, so he had his son take him to his brotherÓs home where

2042Petitioner stayed when attending the Miami training sessions.

205015. The next day (Friday, August 1, 2014), Petitioner still

2060felt stiff, but well enough to attend the dayÓs training session.

2071After the training, he drove from Miami to Port Orange, where his

2083wife lived. (He had only recently relocated to Key West to begin

2095his new OPS job, and his wife had not yet joined him there.)

210816. Petitioner said that his wife wanted to take him to the

2120h ospital to be checked out upon his arrival Friday evening,

2131because she did not think he looked good (after a dayÓs training

2143followed by a long drive). Petitioner Ðdismissed her concernsÑ

2152(Tr. 40), and stayed home that night. The next day -- two full

2165days a fter Petitioner woke up feeling strange and stiff -- his wife

2178repeated her request that he get checked, and this time he

2189agreed. Petitioner went to an emergency room and was

2198subsequently admitted to the hospital from Saturday afternoon to

2207Monday afternoon f or testing. Petitioner said that he was

2217informed by the doctor that the test results indicated that he

2228had had two strokes, one affecting each frontal lobe of his

2239brain. No documentation of this hospital stay, the test results,

2249or the diagnosis was offer ed in evidence.

225717. From the hospital, Petitioner called his direct

2265supervisor, Karen Gibson, the child protective investigator

2272supervisor (CPIS) for the Key West office. Petitioner told her

2282that he was in the hospital because of diabetes, explaining th at

2294he had not been following his diet and had let himself get out of

2308control. He did not ask for any accommodation for the diabetic

2319condition (indeed, it is unknown whether Petitioner actually has

2328or had diabetes, as no evidence was offered on that subjec t).

2340Instead, Petitioner assured his supervisor he would be able to

2350return to work and training right away. According to Petitioner,

2360it was Ms. Gibson who told him to take some time off. She said

2374that he should not return to Key West Monday or Tuesday, b ut

2387rather, he should go straight to Miami on Wednesday to resume

2398training. He did as she suggested. 2/

240518. Petitioner admits that he did not tell Ms. Gibson in

2416the beginning of August 2014, or for many months thereafter, that

2427he had been diagnosed with h aving had two strokes. Petitioner

2438did not deny Ms. GibsonÓs testimony that he had told her he was

2451in the hospital due to diabetes. Petitioner acknowledges that it

2461was his choice to not disclose the truth about the hospital stay.

2473It was not until Petitio ner had been counseled repeatedly by

2484Ms. Gibson for not properly performing his CPI duties, and after

2495he had been told that if he could not perform his duties he would

2509not be able to keep the job, that Petitioner disclosed that he

2521had had a stroke.

252519. No medical information was provided to Ms. Gibson, nor

2535was any offered at hearing, to illuminate PetitionerÓs condition

2544in August 2014 or at any time thereafter while he was employed by

2557Respondent. It is unknown whether PetitionerÓs description of

2565what he was told by a doctor in August 2014 is accurate. 3/

257820. Petitioner failed to prove, other than in the most

2588general anecdotal way, the nature or extent of his condition in

2599August 2014 or thereafter while employed by Respondent. It is

2609unknown whether the strokes he said he was told about were

2620considered minor, severe, or somewhere in between; what sort of

2630medical professional(s) Petitioner saw and how frequently; what

2638medication was prescribed for Petitioner for what purpose; what

2647specific symptoms were at tributed by such medical professional(s)

2656to his July 31, 2014, episode; what sort of treatment or therapy

2668may have been recommended by any such professional(s); and how

2678the medical professional(s) have described PetitionerÓs prognosis

2685then or at any time s ince then. 4/

269421. What is known about PetitionerÓs condition following

2702the undisclosed stroke incident is that after Petitioner took the

2712extra one or two days off as Ms. Gibson suggested, Petitioner was

2724able to return to a full schedule of training in Mia mi, plus

2737working two days per week in Key West, for the rest of August and

2751September 2014. There is no evidence that Petitioner expressed

2760any concerns about his physical or mental health, or experienced

2770any health problems that interfered with his ability to work, to

2781participate and learn in training sessions, and to frequently

2790drive back and forth between Miami and Key West.

279922. Petitioner successfully completed his CPI training on

2807September 26, 2014, and he took and passed the test to obtain

2819provisiona l CPI certification. With the training and provisional

2828CPI certification, Petitioner qualified for a career service CPI

2837position with probationary status. He was offered that position

2846and accepted . He was transferred into the position on October 3,

28582014 , marking the beginning of his one - year probation.

2868PetitionerÓs J ob P erformance

287323. Petitioner was eased into his new CPI position with a

2884lot of direct supervision by CPIS Gibson and assistance from the

2895other CPIs working in the Key West office.

290324. Al though Petitioner was eligible to receive new case

2913assignments upon obtaining his provisional CPI certification, as

2921a matter of course with all new CPIs, PetitionerÓs supervisor

2931would assign fewer cases at first, direct the more difficult

2941cases to other CP Is for at least the first month or two, and

2955staff cases so that new CPIs would be working on their cases

2967along with other CPIs to the extent possible. She did this for

2979Petitioner, so that at first, he had a lower volume of easier

2991cases on which other CPIs assisted him. 5/ He was also not

3003immediately put into the on - call rotation, taking his first on -

3016call assignment on a weekend late in December 2014.

302525. PetitionerÓs performance on individual cases was

3032documented in FSFN entries in the individual case f iles. At

3043defined stages of an investigation, the progress would be

3052reviewed by the CPIS, who would discuss the case with the CPI and

3065issue or revise supervisory directives to identify tasks that the

3075CPI needed to accomplish in the investigation. These be nchmark

3085points included: initial intake assessment performed by the CPI

3094within 48 hours of case assignment and submitted to the

3104supervisor for the initial supervisory review; case update

3112submitted by the CPI after 30 days for the supervisory 30 - day

3125review ; and investigation completed by the CPI and submitted to

3135the supervisor for closure after 45 days. These supervisory

3144reviews were documented in the FSFN case file by the CPIS.

315526. As an example in evidence, an excerpt of the FSFN

3166chronological notes re port for one investigation assigned to

3175Petitioner contains a summary entered by PetitionerÓs supervisor

3183on October 31, 2014, documenting the initial supervisory review.

3192Supervisory directives to Petitioner were listed as items that

3201ÐCPI needs toÑ do, incl uding requesting law enforcement calls to

3212the home and requesting medical records from the hospital where

3222the 14 - year - old child had been admitted under the Baker Act.

3236In a follow - up note on review of the investigation submitted for

324945 - day closure, Ms. Gibs on set forth a list of items that

3263Petitioner still needed to do, including documenting the law

3272enforcement calls to the home that he was to have requested as a

3285result of the initial supervisory review. In another follow - up

3296note on December 24, 2014, Ms. G ibson reported that she had to

3309request the hospital records for the 14 - year - oldÓs Baker Act

3322stay, because ÐCPI Rosado had previously requested from incorrect

3331hospital.Ñ (R. Exh. 1 at 4).

333727. FSFN notes from other individual case files reflect

3346other issu es of concern with PetitionerÓs performance as a CPI.

3357In one investigation of a three - year old child with a burn mark,

3371the initial supervisory review notes entered by Ms. Gibson on

3381December 22, 2014, reported that the mother has two children,

3391ages three a nd one, by two fathers, and that she recently

3403separated from the youngest childÓs father and began living with

3413her current paramour. Supervisory directives to Petitioner

3420included: requesting medical collateral documentation;

3425interviewing the boyfriend se parate from the mother; interviewing

3434both fathers and, if the children go to their homes, visiting the

3446fathersÓ homes; and attempting a collateral interview with a

3455maternal relative. On January 23, 2015, the 30 - day supervisory

3466review notes entered by Ms. Gibson reported that Petitioner still

3476needed to interview both fathers, document observations of both

3485fathersÓ homes, request medical collateral documentation for the

3493children and upload the records to FSFN, and attempt a collateral

3504interview with a matern al relative. Pointing out that there was

3515not much time to accomplish these directives (many of which

3525remained undone for over 30 days), the entry noted that the

3536investigation was due to be submitted for closure on February 6,

35472015. On February 1, 2015, M s. Gibson completed an entry

3558reporting that Petitioner submitted the investigation for 45 - day

3568closure, but the investigation was incomplete and recalled,

3576because ÐCPI has not completed prior supervisory directives in

3585first and 30 - day reviews.Ñ (R. Exh. 1 at 18).

359628. Several other examples were shown in the FSFN notes of

3607investigations submitted by Petitioner for closure, but which

3615were incomplete and recalled. Petitioner admitted what is

3623documented in the records of his investigations: that he had

3633prob lems meeting the time frames imposed for completing the

3643investigations, and that he had problems completing and

3651documenting all of the supervisory directives.

365729. FSFN notes of other investigations show that Petitioner

3666did not thoroughly document the inv estigative steps he did

3676complete. Instead, in supervisory reviews, Petitioner frequently

3683had to be asked to upload documents he had collected, to document

3695that he accomplished certain supervisory directives, to clarify

3703his interview summaries, and to clar ify whether he had asked

3714certain questions germane to the specific case. A particular

3723problem in this regard was PetitionerÓs inability to hone in on

3734the critical information needed to assess the childÓs safety,

3743when conducting and summarizing interviews and providing back - up

3753documentation in the FSFN case files. As PetitionerÓs supervisor

3762credibly described the problem, Petitioner would amass a lot of

3772information in the course of his investigations, but not

3781necessarily the information needed to assess th e childÓs safety

3791in light of the allegations to be investigated.

379930. One FSFN note of particular concern documented a 30 - day

3811supervisory review of an investigation assigned to Petitioner.

3819The intake was received on January 4, 2015, for investigation of

3830a childÓs safety. Both the mother and stepfather were arrested

3840for domestic violence. Petitioner had developed a safety plan,

3849meaning that he determined that the plan was necessary to ensure

3860the childÓs safety. The safety plan, signed by the mother o nly,

3872indicated that the stepfather would not return home. Petitioner

3881discussed the safety plan with the stepfather, but did not ask

3892him to sign it. Of greatest concern was the note that as of the

390630 - day review, Petitioner had not worked on the case since the

3919initial supervisory review, had not monitored the safety plan,

3928could not report as to the familyÓs circumstances or safety plan

3939compliance, and had not been back to the home. Ms. Gibson noted

3951that she counseled Petitioner regarding the importance of

3959monitoring safety plans. She added that Petitioner still needed

3968to complete the initial supervisory directives issued in January.

397731. PetitionerÓs supervisor testified credibly that the

3984foregoing example was symptomatic of PetitionerÓs overall

3991inability to effectively manage his cases. He did not

4000demonstrate good choices in prioritizing his tasks within a case

4010or among his cases. E xamples such as the foregoing one in which

4023a case that required a safety plan to ensure the childÓs safety

4035was left dormant by Petitioner for 30 days demonstrate that it is

4047a matter of sheer fortuity that there were not dramatic, tragic

4058consequences from PetitionerÓs failure to properly perform his

4066duties as a CPI.

407032. At hearing, Petitioner acknowledged his performance

4077prob lems. He was well aware that when he was a CPI, he was

4091having problems meeting case deadlines, completing the necessary

4099tasks for each investigation by those case deadlines, and

4108completing the supervisory directives in his cases. He was well

4118aware that c ases he submitted for closure were being recalled to

4130him because they were not ready for closure. Indeed, all of

4141these performance problems were repeatedly called to PetitionerÓs

4149attention in supervisory case reviews, as documented in the FSFN

4159case files.

416133. In addition to these investigation - specific problems of

4171not meeting the time frames necessary to complete investigations

4180for timely closure, not completing specific supervisory

4187directives, not documenting what was done, not uploading

4195documentation c ollected, and not clearly summarizing interviews

4203and information, Petitioner had trouble learning how to use FSFN.

421334. Some learning - curve time is to be expected to master

4225all of the mechanics of logging in, checking for new cases

4236referred by the central abuse hotline, creating a new case file,

4247entering interview summaries, reviewing existing case files for

4255information entered in supervisory reviews or by other CPIs

4264working on the investigation, uploading documents such as medical

4273records and signed safet y plans, and similar tasks. However,

4283PetitionerÓs supervisor credibly testified that after allowing

4290for reasonable learning - curve time, Petitioner was still not

4300catching on and was not showing any signs of progress. Instead,

4311he required constant help fro m her and from other CPIs to perform

4324even the most basic steps. He repeated the same requests for

4335help and received the same instructions multiple times. As

4344another CPI who worked with Petitioner in the Key West office

4355described PetitionerÓs difficulties with basic, everyday FSFN

4362tasks, ÐHe would ask for assistance and you would explain it to

4374him and then a short time later or the next day he would ask the

4389same question . . . as if he couldnÓt remember to -- how it was

4404done.Ñ (Tr. 327).

440735. Petitioner ad mitted that he had to be given the same

4419instructions over and over by his supervisors because he could

4429not remember the instructions previously given to him. He

4438admitted that he asked the same questions and asked for

4448assistance with the same tasks because he had problems

4457remembering that he had been given those instructions before.

446636. As an example, Petitioner was assigned to on - call duty

4478on the weekend of February 28, 2015. Although it was

4488PetitionerÓs third on - call duty experience, and although

4497Pet itioner had been working in his career service CPI position

4508for five months, he could not remember how to check the FSFN new

4521case screen for referrals from the central abuse registry. He

4531had to ask for help from another on - call CPI, who walked him

4545through the process to check the new case screen, accept the new

4557case that was waiting, and open a new investigation file. The

4568other worker had to give Petitioner advice to review the new case

4580with the on - call supervisor. Petitioner went in to see

4591Ms. Gibson, and even though he had just been walked through the

4603process, Petitioner had to ask Ms. Gibson to show him how to

4615access the new case file. He told her he was embarrassed to have

4628to ask again. At hearing, Petitioner admitted that he had to

4639repeatedly ask for assistance when using FSFN because he had

4649trouble remembering how to use the system.

4656PetitionerÓs Disclosure

465837. Even before the on - call problem on February 28, 2015,

4670PetitionerÓs supervisor had discussions with her supervisor,

4677P rogram A dministrator Amy Baldree, regarding dissatisfaction with

4686PetitionerÓs performance, despite the repeated counseling and

4693directives evident from the FSFN case notes discussed above.

470238. Ms. Gibson candidly acknowledged that Ðat this point

4711[mid - February 2015] we were trying to move towards termination

4722with Mr. Rosado.Ñ (Tr. 131). She was told that she needed to

4734document her counseling of Petitioner. Although there was

4742documentation of counseling in the FSFN notes for individual

4751cases, Ms. Gibson admitted that she h ad not prepared any

4762probationary progress reviews for Petitioner. According to

4769RespondentÓs employee relations coordinator, ideally supervisors

4775complete probationary progress reviews monthly for CPIs during

4783their one year on probation.

478839. Ms. Gibson p roceeded to complete probationary progress

4797review forms for Petitioner for the months of December 2014,

4807January 2015, and February 2015. The completed evaluation forms

4816were all presented to Petitioner and signed by Ms. Gibson and

4827Petitioner on the same da y, February 23, 2015. 6/ Although it

4839would have been better practice for each of these progress

4849reviews to have been prepared and presented to Petitioner close

4859to the time period addressed in each review, Ms. Gibson credibly

4870explained that nothing written in the three months of progress

4880reviews was new to Petitioner. Instead, the review forms contain

4890samplings of the same types of performance problems that she had

4901been discussing repeatedly with Petitioner in supervisory reviews

4909of individual cases assigne d to him. Her explanation is

4919supported by the FSFN individual case notes. 7/

492740. According to Petitioner, he responded to the

4935performance reviews by disclosing to Ms. Gibson on February 23,

49452015, one week before he was terminated, that he had suffered t wo

4958strokes, as if to explain his performance issues. He claims that

4969Ms. GibsonÓs comment was that he just needed to work faster if he

4982wanted to keep his job.

498741. Ms. Gibson acknowledged that at some point close in

4997time to the February 23, 2015, performa nce review discussion, and

5008shortly before Petitioner was terminated, Petitioner disclosed to

5016her that he had had a stroke (one, not two). However, she

5028recalled the conversation differently. According to Ms. Gibson,

5036she and Petitioner were having one of t heir periodic discussions

5047about performance problems, such as missing deadlines or failing

5056to complete supervisory directives, and he acknowledged that he

5065was having difficulty remembering things. Her response was that

5074he could not stay in the CPI positio n unless he could perform his

5088duties and remember his directives and responsibilities. It was

5097at that point that he said that he guessed he had to tell her

5111that he had a stroke.

511642. Ms. Baldree was present when Ms. Gibson presented the

5126performance revie ws to Petitioner on February 23, 2015. She

5136testified that Petitioner asked her whether Ms. Gibson had told

5146her that he had had a stroke recently. She said yes, and

5158Petitioner responded that he just wanted to make sure she was

5169aware. She asked him how he was doing and he said, ÐFine. IÓm

5182seeing a doctor.Ñ That was the end of the conversation.

519243. Regardless of how or exactly when Petitioner finally

5201disclosed to his supervisors the fact that he had had a stroke or

5214two strokes (not so recently, but ra ther, nearly seven months

5225before his disclosure), the evidence establishes that Petitioner

5233was unable to perform the essential functions of his job.

5243Petitioner admitted as much.

524744. Petitioner acknowledges that he never requested a

5255specific accommodat ion t o enable him to perform his job.

5266Petitioner seemed to suggest that if only he had been told to

5278take a leave of absence, he could have undergone rehabilitation

5288and gotten better. However, he never asked for days off, much

5299less any extended leave of a bsence, so that he could undergo

5311rehabilitation.

531245. Petitioner testified that while he was employed with

5321Respondent, he had an insurance policy that he had obtained

5331through the state. Although the policy was not offered in

5341evidence, it was described in terms that sounded like short - term

5353disability insurance (which would have been made available for

5362Petitioner to purchase, but was not a benefit actually provided

5372by DCF). Petitioner contends that he should have been allowed to

5383take time off using that in surance policy to receive income while

5395not working. However, Petitioner admitted that he never asked to

5405take time off. Moreover, he never submitted a claim under the

5416short - term disability policy, because he said he did not know he

5429could (and whether he c ould have or not is unknown, as there is

5443no record evidence to answer that question).

545046. Petitioner testified that he never asked for any

5459accommodation because he was afraid to ask for an accommodation

5469while a probationary employee. Alternatively, an d somewhat

5477inconsistently, he also testified that he did not ask for a

5488specific accommodation because he thought his supervisors would

5496know what he needed and would refer him to the right place for

5509assistance.

551047. At hearing, Petitioner was unable to ide ntify any

5520specific accommodation that would have enabled him to perform the

5530essential functions of his CPI position. The best he could offer

5541was that he should have been allowed to go slower, or should have

5554been assigned a full - time mentor to work with hi m every day to

5569slowly explain to him how to do his job, since he believes his

5582main performance problem was that he could not complete

5591investigations quickly enough. However, the fast time lines for

5600moving forward on investigations, with the interim superv isory

5609reviews and benchmarks, are essential to the job because of the

5620statutorily - mandated investigation closure deadline.

5626PetitionerÓs Termination

562848. Ms. Gibson and Ms. Baldree discussed their concerns

5637about PetitionerÓs performance with the DCF emp loyee relations

5646coordinator, Ranjana Bhandari, and they offered their view that

5655PetitionerÓs employment should be terminated.

566049. Ms. Bhandari reviewed the three probationary progress

5668reviews, and asked for additional documentation.

567450. Ms. Gibson and Ms. Baldree prepared a memorandum

5683providing more detail regarding the history of performance

5691problems since Petitioner was transferred into the career service

5700CPI position, the additional instruction and oversight provided

5708to Petitioner because of his inability to perform his duties

5718without constant assistance, the lack of improvement, and the

5727constant counseling that had been provided to him to impress upon

5738him the importance of meeting the deadlines for investigations

5747and carrying out supervisory dire ctives.

575351. Additional specific examples of performance problems

5760were provided in the memo. One such example was a recent

5771investigation involving three children, with allegations of

5778sexual abuse. The case was initially assigned to Petitioner on

5788January 30, 2015. Ms. Gibson asked another CPI, Mr. Quinones, to

5799go with Petitioner to interview the children, and they did so on

5811a Friday at the childrenÓs school. The next Monday, Ms. Gibson

5822asked Petitioner about the case, which she identified by name.

5832Petit ioner did not recognize the name. Ms. Gibson added details:

5843ÐYou know -- the sexual abuse case with the three African American

5855children you interviewed at [name of school] on Friday?Ñ

5865Petitioner responded with a blank look; he had no recollection of

5876the c ase. Ms. Gibson reassigned the case to another CPI.

588752. Another more recent example was provided, in which

5896Petitioner was assigned a new case on February 18, 2015, and he

5908told Ms. Gibson he planned to see the children at school the next

5921day. The next d ay, after the 24 - hour response deadline had

5934passed, Ms. Gibson asked him about the case, and he responded

5945that he had not yet seen the children because he had gone out on

5959another investigation that Ms. Gibson determined was not as high

5969a priority as meetin g the 24 - hour deadline in the new case. Not

5984only was he late seeing the children for the first time in the

5997new case, but he was also late finishing the child safety

6008assessment for those same children.

601353. Bringing the performance report completely cur rent,

6021among other examples detailed in the memo, Ms. Gibson and

6031Ms. Baldree recounted PetitionerÓs continued FSFN failures that

6039hampered his performance of his on - call duty over the weekend of

6052February 28, 2015.

605554. Ms. Bhandari reviewed the memorandum a nd determined

6064that the documentation was sufficient and supported the

6072recommendation that Petitioner be terminated because of his

6080demonstrated inability to perform the duties of a CPI.

6089Ms. Bhandari did not know about PetitionerÓs recent disclosure of

6099his s troke episode seven months earlier. Ms. Bhandari did not

6110know PetitionerÓs age.

611355. Rosa Baez also reviewed the documentation supporting

6121the proposed termination of PetitionerÓs employment. At the

6129time, Ms. Baez was a family and community services dire ctor who

6141oversaw DCF programs , including child protective investigations.

6148Her role was to review the reasons why the program administrator

6159and the employeeÓs supervisor were recommending termination, and

6167unless she disagreed with the recommendation, she w ould let the

6178process go forward. After reviewing the documentation regarding

6186PetitionerÓs performance provided by Ms. Bhandari, she did not

6195disagree with the proposed termination, since child safety was an

6205issue. Ms. Baez did not know about PetitionerÓs recent

6214disclosure of a stroke episode seven months earlier, nor did she

6225know PetitionerÓs age; there was nothing in the memo or progress

6236reviews regarding either subject.

624056. The documentation and recommendations were provided to

6248Gilda Ferradaz, the depu ty regional managing director , who made

6258decisions on proposed dismissals of probationary employees. She

6266reviewed the material and made the decision to terminate

6275PetitionerÓs employment, signing the letter informing Petitioner

6282of that decision. She explai ned the basis for her decision:

6293[T]his was a probationary employee in a child

6301protective investigation role. This work is

6307very critical work; it is very detail -

6315oriented. We have to make sure that the

6323staff we have working have -- are fully

6331grasping all of the responsibilities of this

6338position, making sure all of the assessments

6345are fully done, all of the appropriate people

6353are interviewed, and that decisions are made

6360based on all of the information available to

6368make sure that children arenÓt at risk. And

6376i t seemed that this employee was not able to

6386grasp the scope of responsibility for this

6393critical position. (Tr. 305).

639757. Ms. Gibson and Ms. Baldree met with Petitioner on

6407March 2, 2015, to deliver the termination letter signed by

6417Ms. Ferradaz. Petiti oner signed the letter to acknowledge that

6427he received it.

643058. Petitioner testified that when he was presented with

6439the termination letter on March 2, 2015, he asked Ms. Gibson and

6451Ms. Baldree whether they could extend the same courtesy that they

6462provide d to former CPI Jeffrey Qualls, by demoting him to another

6474position instead of terminating him.

647959. Contrary to PetitionerÓs testimony, both Ms. Gibson and

6488Ms. Baldree denied that Petitioner made any such request. There

6498is nothing in writing to substant iate PetitionerÓs claim that he

6509asked to be treated the same as Mr. Qualls. 8/

651960. Even if Petitioner had requested a demotion, Petitioner

6528offered no proof that there was a vacant position available for

6539him at the time. Instead, Petitioner admitted t hat he does not

6551know if there was any position available at the time to which he

6564could have been demoted. The only evidence on the subject was

6575Ms. BaldreeÓs testimony that, in fact, there was no open position

6586at the time to which Petitioner could have bee n demoted. As

6598program administrator, she would be in a position to know or to

6610research that question when PetitionerÓs claim was made known

6619during this proceeding (such as in his deposition).

662761. Even if Petitioner had proven that there was an

6637available lower - level position at the time of his termination,

6648PetitionerÓs own testimony raises considerable doubt as to

6656whether Petitioner was capable of working at all in any kind of

6668DCF position had one been available.

667462. Petitioner was asked about the effor ts he made to find

6686another job after he was fired. Petitioner responded: ÐI was

6696not able to make -- have any efforts to look for other employment

6709because of my mental health status. . . . I didnÓt feel I was

6723able to perform a job with the residual effects from the two

6735strokes I was having.Ñ (Tr. 64).

674163. Petitioner added that although he was not looking for

6751work, during the spring of 2015 after he moved to Tarpon Springs,

6763he agreed to work part - time at Old McMickyÓs Farm, a childrenÓs

6776farm in Odessa. H is job was to lead groups of children on a

6790walking tour of six or seven stations. Multiple tours would be

6801conducted at the same time, with other groups led by other

6812employees. To evenly distribute the tour groups among the

6821stations, each tour leader was required to lead his or her group

6833through the stations in a certain order, and the assigned order

6844w ould change depending on the number of tour groups. Petitioner

6855was terminated from the job after a few weeks, because he could

6867not remember the order of the stations to which he was supposed

6879to lead his group, and he would sometimes skip a station or two.

689264. Petitioner explained that the reason he took the job at

6903Old McMickyÓs Farm was: ÐI wanted to get my feet wet and see if

6917I could do a job. It turned out that even though [the job

6930involved] most[ly] menial tasks , I was failing at it.Ñ (Tr. 90).

6941Petitioner has not attempted work since then.

694865. For purposes of pursuing his charge of discrimination

6957on the basis of a disability, Petitioner was required to submit

6968to FCHR either medical records to prove a disability or a

6979completed medical certification form. After receiving an

6986extension of the deadline, Petitioner submitted a medical

6994certification form completed on July 5, 2016, by a doctor

7004identifying h imself or herself as having a specialty in the area

7016of neurology. The doctor checked the ÐyesÑ box in answer to the

7028question asking whether he /she is the complainantÓs treating

7037medical professional with knowledge of the complainantÓs medical

7045condition and history. No details were provided. Also answered

7054yes was the question asking whether the complainant has a

7064physical or mental impairment that substantially limits one or

7073more major life activities. On the following pages, the doctor

7083identified those li fe activities as seeing (sufficiently to

7092perform daily functions/general hygiene ) , learning (Ðhas a hard

7101time learning new things, memory affects thisÑ), performing

7109manual tasks (Ðdrops things with right handÑ), speaking (Ðwhen

7118tired has slurred speechÑ), and walking (Ðloses balance easily,

7127stumbles, fallsÑ). (R. Exh. 7). This form was accepted by FCHR .

7139A lthough for purposes of this hearing, the completed form is

7150hearsay, it does lend some credence to the notion that Petitioner

7161has a disabling condition (at least as of July 2016) .

71726 6 . Petitioner said that over time, he has gotten worse.

7184He testified that he is hardly able to drive now, and his memory

7197is worse -- he is not able to remember his street address.

7209Claimed Damages

72116 7 . Petitioner did not pro ve the existence or amount of

7224damages caused by the claimed unlawful employment practice .

72336 8 . Petitioner testified that h e was seeking one yearÓs

7245salary and benefits as back pay. However, PetitionerÓs own

7254testimony establishes that he was unable to perf orm the CPI

7265duties , or any job duties, in the year after he was terminated.

7277If Petitioner had been able to work but simply chose not to , then

7290he would have failed to mitigate damages by not looking for

7301another job -- but he said that he was completely unabl e to work.

73156 9 . PetitionerÓs inability to work in eve n a less demanding

7328job with menial duties is demonstrated by his failed experience

7338working at Old McMickyÓs Farm only a month or so after he was

7351terminated .

735370 . Petitioner cannot claim compensatory damages for income

7362lost by reason of having been terminated when he admits that he

7374was unable to do any kind of work.

73827 1 . Petitioner alluded to other damages, such as moving

7393expenses, but he offered no evidence to prove what h is actual

7405expenses were in a ny of these areas of claimed loss.

7416Ultimate Facts

74187 2 . Accepting PetitionerÓs marginal showing that he was, at

7429the relevant time, a person with a disability, Petitioner failed

7439to prove that he was qualified to perform the essential functions

7450of the CPI p osition, with or without accommodation. Instead, the

7461evidence established that Petitioner was unable to perform the

7470essential functions of a CPI, with or without accommodation.

74797 3 . Petitioner never requested a specific accommodation to

7489enable him to per form his duties as a CPI.

74997 4 . Petitioner failed to prove that there was any

7510reasonable accommodation he could have requested that would have

7519enabled him to perform the essential functions of his job.

75297 5 . Respondent offered a legitimate non - discriminato ry

7540reason for terminating PetitionerÓs employment. Beyond just

7547articulating a reason, Respondent proved that PetitionerÓs

7554employment was terminated based on well - documented performance

7563problems in virtually all essential areas of the CPI position,

7573and not as a pretext for unlawful discrimination.

75817 6 . Petitioner failed to prove that Respondent

7590intentionally discriminated against Petitioner because of his

7597disability.

75987 7 . Petitioner did not prove that there was any similarly

7610situated person who was not di sabled and who was treated more

7622favorably than Petitioner.

76257 8 . Petitioner failed to prove that Respondent

7634intentionally discriminated against Petitioner because of his

7641age. Indeed, the record is devoid of any evidence,

7650circumstantial or otherwise, direc ted to PetitionerÓs charge of

7659age discrimination.

76617 9 . Petitioner did not prove that there was any similarly

7673situated person of a different age than Petitioner and who was

7684treated more favorably than Petitioner.

7689CONCLUSIONS OF LAW

769280 . The Division of Ad ministrative Hearings has

7701jurisdiction over the subject matter of, and parties to, this

7711proceeding, pursuant to sections 120.569, 120.57(1), and

7718760.11(7), Florida Statutes (2016). 9/

77238 1 . Section 760.10(1) provides that it is an unlawful

7734employment practic e for an employer to discharge or otherwise

7744discriminate against an employee Ðbecause ofÑ the employeeÓs

7752handicap (used interchangeably with disability ) or age.

77608 2 . Invoking this statute, Petitioner claims that he was

7771unlawfully discharged by Respondent b ecause of his disability

7780and/or his age, resulting in damages. Petitioner bears the

7789burden of proving his claim and the resulting damages by a

7800preponderance of the evidence. See EEOC v. JoeÓs Stone Crabs,

7810Inc. , 296 F. 3d 1265, 1273 (11th Cir. 2002) ( c lai mant bears the

7825ultimate burden of persuading the trier of fact that the employer

7836intentionally discriminated against the employee);

7841§ 120.57(1)(j), Fla. Stat.

78458 3 . Respondent is an "employer" within the meaning of the

7857Florida Civil Rights Act (FCRA). § 760.02(7), Fla. Stat.

78668 4 . FCHR and Florida courts have determined that federal

7877discrimination law should be used as guidance when construing the

7887FCRA. See Valenzuela v. GlobeGround N. Am., LLC , 18 So. 3d 17,

789921 (Fla. 3d DCA 2009); Brand v. Fla. Powe r Corp. , 633 So. 2d 504,

7914509 (Fla. 1st DCA 1994).

791985. Discriminatory intent can be established through direct

7927or circumstantial evidence. Schoenfeld v. Babbitt , 168 F.3d

79351257, 1266 (11th Cir. 1999). Direct evidence of discrimination

7944is evidence that, i f believed, establishes the existence of

7954discriminatory intent behind an employment decision without

7961inference or presumption. Maynard v. Bd. of Regents , 342 F.3d

79711281, 1289 (11th Cir. 2003).

79768 6 . Ð [D]irect evidence is composed of Ò only the most

7989blatant r emarks, whose intent could be nothing other than to

8000discriminate Ó on the basi s of some impermissible factor.Ñ

8010Schoenfeld v. Babbitt , supra . In this case, Petitioner has

8020presented no direct evidence of discrimination based on

8028disability or age. Instead, P etitioner re lies on circumstantial

8038evidence to prove intentional discrimination .

80448 7 . The burden - shifting analysis set forth in McDonnell

8056Douglas Corp. v. Green , 411 U.S. 792 (1973), and Texas Department

8067of Community Affairs v. Burdine , 450 U.S. 248 (1981 ), is applie d

8080in circumstantial evidence - based discrimination cases . Under

8089this analysis, Petitioner bears the initial burden of

8097establishing a prima facie case of discrimination. Failure to do

8107so ends the inquiry. If Petitioner is able to prove a prima

8119facie case, the burden shifts to the employer to articulate a

8130legitimate, non - discriminatory explanation for the employment

8138action. See Dep't of Corr. v. Chandler , 582 So. 2d 1183, 1186

8150(Fla. 1st DCA 1991) (discussing shifting burdens in

8158discrimination c ases under McDonnell and Burdine ). The employer

8168has the burden of production, not persuasion, and need only

8178articulate a non - discriminatory reason for the action . Id. ;

8189Alexander v. Fulton Cnty, Ga. , 207 F.3d 1303, 1339 (11th Cir.

82002000). The employee mus t then prove t hat the reason given by the

8214employer is a pretext for discrimination. The employee must meet

8224the proffered reason head on and rebut it. Chapman v. Al

8235Transp. , 229 F.3d 1012, 1030 (11th Cir. 2000) (en banc).

82458 8 . ÐA lthough the intermediat e burdens of production shift

8257back and forth, the ultimate burden of persuading the trier of

8268fact that the employer intentionally discriminated against the

8276[Petitioner] remains at all times with the [Petitioner]." Joe's

8285Stone Crabs , 296 F.3d at 1273; see also Byrd v. BT Foods, Inc. ,

8298948 So. 2d 921, 927 (Fla. 4th DCA 2007) ( Ð The ultimate burden of

8313proving intentional discrimination against the plaintiff remains

8320with the plaintiff at all times. Ñ ).

8328Disability Discrimination Claim

83318 9 . Disability discriminat ion claims under the FCRA are

8342analyze d using the same framework as claims under the Americans

8353with Disabilities Act (ADA). Holly v. Clairson Indus., L . L . C . ,

8367492 F.3d 1247, 1255 (11th Cir. 2007).

837490 . To establish a prima facie case of disability

8384discri mination, Petitioner must prove that: (1) he is disabled ;

8394(2) he is a qualified individual; and (3) he was subjected to

8406unlawful discrimination because of his disability. St. Johns

8414Cnty. Sch. Dist. v. OÓBrien , 973 So. 2d 535 (Fla. 5th DCA 2007);

8427Holly , 4 92 F.3d at 125 5 - 1256 .

843791. Unlawful disability discrimination includes either

8443intentional discrimination because of a disabili ty, or failure to

8453accommodate an employeeÓs disability . A somewhat differe nt

8462analysis applies to the latter theory, which does no t apply the

8474McDonnell Douglas burden - shifting analysis. Instead, Petitioner

8482must prove the following to establish unlawful discrimination

8490based on the theory of failure to accommodate: (1) he is

8501disabled; (2) he is otherwise qualified for the position, w ith or

8513without a reasonable accommodation; (3) his employer knew or had

8523reason to know about his disability; (4) he requested a

8533reasonable accommodation; and (5) his employer failed to prove

8542the necessary accommodation. Marshall v. Aryan Unl imited

8550Staf fin g Solution , 2013 U.S. Dist. LEXIS 30308, *12 (S.D. Fla.

8562Mar. 6, 2013). Thus, under either theory of unlawful

8571discrimination based on a disability, the first two components

8580are the same.

85839 2 . A disability is an impairment that substantially limits

8594a maj or life activity. Lenard v. A.L.P.H.A. ÐA Beginning,Ñ Inc. ,

8606945 So. 2d 618, 622 (Fla. 2d DCA 2006).

861593 . Respondent does not contest PetitionerÓs contention

8623that he has a disability because of a stroke episode on July 31,

86362014. Some evidence, even in th e form of hearsay documentation

8647from medical professionals, would have been helpful to

8655corroborate PetitionerÓs testimony regarding what happened on

8662July 31, 2014, and what the test results or diagnoses were on

8674August 1 - 3, 2014, when Petitioner said he was in the hospital in

8688Port Orange, particularly since he gave his employer a different

8698explanation for his hospitalization then. In addition, some

8706evidence would have been helpful to establish what treatments

8715Petitioner has undergone since August 2014, and what the medical

8725professionalsÓ diagnoses and prognoses for Petitioner have been.

8733Nonetheless, PetitionerÓs testimony is accepted as marginally

8740sufficient to prove disability, albeit an undisclosed disability

8748for almost the entire time of his employment w ith Respondent.

87599 4 . As to the second criterion, i n order to be a Ðqualified

8774individual,Ñ Petitioner Ðmust show that he can perform the

8784essential functions of his position with or without reasonable

8793accommodations.Ñ Williams v. Revco Disc. Drug C trs. , In c. , 552

8804Fed. Appx. 919, * 921 (11th Cir. 2014).

88129 5 . When determining what functions are essential to a job,

8824consideration is given to a number of factors, including the

8834employerÓs judgment of what it believes to be the essential

8844functions (to which subs tantial weight is given) , any written

8854description of the position, the amount of time spent on the job

8866performing the function, and the consequences of not requiring

8875the employee to perform the function. Id. (citing DÓAngelo v.

8885ConAgra Foods, Inc. , 422 F. 3d 1220, 1230 (11th Cir. 2005) ) .

88989 6 . Respondent established an array of essential functions

8908for the CPI position based on the official job description , the

8919regulatory requirements for the job imposed by statutes and

8928rules, and RespondentÓs judgment , as expressed through the

8936credible testimony of PetitionerÓs supervisors as to the

8944essential nature of these functions . Another significant factor

8953in this particular case, as explained by RespondentÓs witnesses,

8962is consideration of the consequences of not re quiring CPIs to

8973c onduct and document investigations with a sense of urgency

8983commensurate with the risk to childrenÓs safety and well - being.

89949 7 . Petitioner was and is unable to perform the essential

9006functions of the CPI position. His performance proble ms were

9016widespread and well - documented during his time working in that

9027position.

90289 8 . Where, as here, Petitioner was unable to perform the

9040essential functions of his job without accommodation, it i s

9050PetitionerÓs burden to identify an available reasonable

9057accommodation that would allow him to perform the essential

9066functions of his job , and then establish that Respondent denied

9076him this accommodation . Medearis v. CVS Pharm., Inc. , 646 Fed.

9087Appx. 891 , *896 (11th Cir. 2016); Spears v. Creel , 607 Fed. Appx.

909994 3, *948 (11th Cir. 2015).

910599 . At hearing, Petitioner stated that he might have been

9116able to perform the essential functions of his job if a mentor

9128had been assigned to him to work with him daily to slowly show

9141him how to do his job. Significantly , Peti tioner never made a

9153specific demand for this accommodation to Resp ondent. But even

9163if he had, s uch a request has been rejected as beyond what the

9177ADA demands of employers , because it would require a reallocation

9187of job duties that would alter the essentia l functions of the CPI

9200position and shift PetitionerÓs job duties to another employee.

9209See Williams v. Revco Disc. Drug Ctr s . , 552 Fed. Appx. at *922 .

9224A request for accommodation is not reasonable unless it would

9234enable Petitioner, not another employee , to perform the essential

9243functions of PetitionerÓs CPI position. Id.

924910 0 . At hearing, Petitioner also offered the theory that he

9261might have gotten better if he had been allowed to take a leave

9274of absence as an accommodation . As an initial point, Petiti oner

9286offered no proof to support his understandable hope that he might

9297have gotten better during a leave of absence of unspecified

9307duration , much less that any improvement would have enabled

9316Petitioner to perform the essential job duties of a CPI . Even if

9329Petitioner had offered such proof, Petitioner admitted that he

9338never asked to take a leave of absence , even when he disclosed

9350his disability to his supervisor s a week or so before he was

9363terminated . Petitioner did not ask for any accommodation t o

9374enable him to perform the essential functions of his job.

938410 1 . Invoking language in disability discrimination cases,

9393Petitioner assert ed in his Petition for Relief that Respondent

9403failed to engage in an interactive process to help Petitioner

9413identify a reason able accommodation that would have enabled him

9423to perform in his CPI job. However, as explained in Spears :

9435Where the employee fails to identify a

9442reasonable accommodation, the employer has no

9448affirmative duty to engage in an "interactive

9455process" or to show undue hardship. . . . We

9465have likewise held that "the duty to provide

9473a reasonable accommodation is not triggered

9479unless a specific demand for an accommodation

9486ha s been made .

9491Spears , 607 Fed. Appx. at * 948 (citations omitted). As in

9502Spears , Petiti oner in this case failed to identify a reasonable

9513accommodation , so Respondent had no affirmative duty to engage in

9523an interactive process. Since Petitioner never made a specific

9532demand for an accommodation, RespondentÓs duty to provide a

9541reasonable accom modation was never triggered.

954710 2 . Petitioner also claimed that when he was terminated,

9558he requested a n accommodation by asking his supervisors if he

9569could be demot ed like Jeffrey Qualls in lieu of termination . In

9582some instances, a specific demand for an accommodation might be

9592in the form of a transfer request to another available position.

9603See Id. at *948 - *949 . Here, however, the more credible evidence

9616did not support Petitioner Ós claim that he made such a request.

962810 3 . Even if such a request had been made, Petitioner bears

9641the burden of proving that there w as an available vacant job for

9654which he was qualified at the time of his termination. Id. ; cf.

9666Mengine v. Runyon , 114 F.3d 415, 418 (3d Cir. 1997) (noting that

9678federal employer s may have to reassig n non - probationary employee s

9691who become unable to perform the ir essential job functions , if

9702there are already funded, vacant position s available ; but the

9712employee has the burden to prove there was a vacant, funded

9723position whose essential functions he was able to perform ).

973310 4 . Petitioner failed to prove that there was an available

9745vacant position that he was qualified for to which Respondent

9755could have transferred him (if he had asked). Instead, the

9765evidence established that there was no vacant position to which

9775Petitioner could have been demoted. An employer is not required

9785to create a position as an accommodation, nor is an employer

9796required to bump another employee from a position in order to

9807accommodate a disabled employee. See Medearis , 646 Fed. A ppx.

9817at *895 ; Lucas v. W.W. Grainger , Inc. , 257 F.3d 1249, 1256 (11th

9829Cir. 2001).

983110 5 . Petitioner Ós claim of disability discrimination fails,

9841whether under a theory of int entional discrimination or a theory

9852of failure to accommodate , because Petitioner fa iled to prove

9862that he is a qualified individual and that he ever made a

9874specific demand for any reasonable accommodation.

988010 6 . Even if Petitioner ha d establish ed a prima facie case

9894of disability discrimination, Respondent offered a legitimate,

9901non - discr iminatory reason for PetitionerÓs termination:

9909Petitioner was unable to perform the essential job duties of a

9920CPI. Although Respondent was not required to prove the validity

9930of its reason, it did so. The evidence was compelling that

9941RespondentÓs perfor mance problems were widespread, encompassing

9948most facets of the CPI job responsibilities.

995510 7 . Petitioner did not rebut, or even attempt to refute,

9967the well - documented performance problems he had as a CPI.

9978Instead, he only argued that the performance pro blems were the

9989result of residual effects of his stroke episode. However, the

9999fact that a disabling condition may render an employee unable to

10010perform the essential functions of his job does not mean that the

10022employer engages in unlawful discrimination by not continuing to

10031employ someone in a job they cannot perform. Employers are not

10042required to eliminate an essential function of an employeeÓs job

10052or reallocate job duties to change the essential functions of the

10063job. Williams v. Revco Disc. Drug Ctrs. , 552 Fed. Appx. at * 922

10076( citing Lucas v. W.W. Grainger, Inc. , 257 F.3d at 1255 ) .

1008910 8 . Petitioner failed to meet his burden of proving that

10101Respondent discriminated against him because of his disability.

10109Instead, Respondent reasonably determined that Pe titioner was

10117unable to perform the essential functions of a CPI. Petitioner

10127was terminated because he was unable to do the job.

10137Age Discrimination Claim

101401 09 . To establish a prima facie case of age discrimination

10152under the FCRA, Petitioner must show that: (1) he was a member

10164of a protected age group; (2) he was subject to an adverse

10176employment action; (3) he was qualified to do the job; and

10187(4) he was replaced by, or treated less favorably than, a person

10199of a different age. McQueen v. Wells Fargo , 573 F ed. Appx. 836,

10212* 839 (11th Cir. 2014); see Ellis v. Am. Aluminum , Case No. 14 -

102265355 (Fla. DOAH July 14, 2015, FCHR Sept. 17, 2015), FO at 2 - 3

10241(noting different interpretation of FCRA regarding whether

10248comparator must be younger or just of a different age).

102581 1 0 . Petitioner failed to establish a prima facie case of

10271age discrimination. Most significantly, Petitioner failed to

10278present evidence of any similarly situated comparator.

10285Petitioner failed to prove that a person of a different age , who

10297was otherwise similarly situated , was treated more favorably than

10306Petitioner, or replaced Petitioner.

103101 1 1 . Petitioner attempted to demonstrate that former CPI

10321Jeffrey Qualls was demoted instead of discharged when he was

10331arrested for driving under the influence and po ssession of

10341marijuana. As found above, Mr. Qualls (whose age is unknown, and

10352thus, might be the same age as Petitioner ) was not similarly

10364situated. He was a career service employee, not a probationary

10374employee like Petitioner. There was no evidence that Mr. Qualls

10384had serious performance problems like Petitioner, extending to

10392such basic functions as using a computer system that could

10402present problems for demoted positions. And significantly, there

10410was a vacant position that Mr. Qualls qualified for, whe reas

10421there was no evidence that there was a vacant position available

10432that Petitioner would have qualified for when he was terminated.

104421 1 2 . As with the disability discrimination claim, even if

10454Petitioner had established a prima facie case, Respondent not

10463only produced, but proved that Petitioner was terminated because

10472of a legitimate, non - discriminatory reason -- the well - documented

10484performance problems -- and not because of his age. Petitioner did

10495not attempt to refute or rebut the performance - based reasons for

10507his termination, hence it cannot be concluded that the documented

10517performance - based reasons for terminating Petitioner were a

10526pretext for unlawful discrimination based on PetitionerÓs age.

10534RECOMMENDATION

10535Based on the foregoing Findings of Fact and Con clusions of

10546Law, it is RECOMMENDED that the Petition for Relief filed by

10557Petitioner, Luis Rosado, III, be DISMISSED.

10563DONE AND ENTERED this 15th day of March , 2017 , in

10573Tallahassee, Leon County, Florida.

10577S

10578ELIZABETH W. MCAR THUR

10582Administrative Law Judge

10585Division of Administrative Hearings

10589The DeSoto Building

105921230 Apalachee Parkway

10595Tallahassee, Florida 32399 - 3060

10600(850) 488 - 9675

10604Fax Filing (850) 921 - 6847

10610www.doah.state.fl.us

10611Filed with the Clerk of the

10617Division of Administrat ive Hearings

10622this 15th day of March , 2017 .

10629ENDNOTE S

106311/ PetitionerÓs filing did not comply with certain procedural

10640requirements, such as the requirements that each filing contain

10649the partyÓs signature and include a certificate of service

10658attesting that a copy of the filing was furnished to the adverse

10670party. Fla. Admin. Code R. 28 - 106.104(2)(e) and (f). A Notice

10682of Ex Parte Communication was issued, and a copy of PetitionerÓs

10693filing was provided to Respondent. PetitionerÓs filing also

10701strayed beyond t he proper bounds for a PRO with closing argument.

10713As Petitioner was informed at the conclusion of the evidentiary

10723hearing, the post - hearing filing is not an opportunity to present

10735additional evidence, but rather, to set forth proposed facts that

10745are suppo rted by the hearing testimony and exhibits admitted in

10756evidence, and to set forth the legal conclusions that flow from

10767those facts. In addition, closing argument could be included,

10776but again, the argument had to be based on the evidentiary record

10788that was closed at the end of the two - day hearing. Contrary to

10802this instruction, PetitionerÓs filing set forth facts unsupported

10810by any evidence presented at hearing, and argument based on facts

10821not in the record. See, e.g. , PetitionerÓs filing at 5

10831(describing how he had been pondering a question after the

10841hearing concluded, and then attempting to augment his hearing

10850testimony with additional facts that were not offered in sworn

10860testimony, subject to cross - examination, at hearing);

10868PetitionerÓs filing at 7 (offe ring an estimate of damages not

10879contained in the hearing record). All such references have been

10889disregarded, as required by section 120.57(1)(j), Florida

10896Statutes (findings of fact in a proceeding such as this one must

10908be based exclusively on the evidence of record).

109162/ According to Petitioner, Monday, August 4, 2014, was a

10926holiday, but he did not identify what holiday he believed it was.

10938It was not a state holiday, falling in between the designated

10949state holidays for Independence Day (July 4) and Labor Day (first

10960Monday in September). Petitioner testified with some pride that

10969Tuesday , August 5, 2014, was the only day he lost from work as a

10983result of his stroke episode until his termination. Whether

10992Petitioner took one day or two days off at Ms. Gibson Ós urging,

11005the point is that insofar as Ms. Gibson was informed, the reason

11017for the time off was to recover after an episode of uncontrolled

11029diabetes, not to recover from a stroke episode. And when he

11040returned to work, he assured Ms. Gibson that he was fi ne. She

11053had no reason to think otherwise; Petitioner always appeared to

11063be in good health.

110673/ As Petitioner was repeatedly informed, his testimony regarding

11076what others told him -- such as what the doctor told him at the

11090hospital -- was hearsay, and could not be relied on as the sole

11103basis for a finding of fact. See § 120.57(1)(c), Fla. Stat.;

11114Fla. Admin. Code R. 28 - 106.213(3).

111214/ Petitioner testified that after the July 31, 2014, episode, a

11132neurologist felt that with proper treatment, he would regai n his

11143health after some time. Petitioner referred generally to

11151prescribed medications by his physician in Key West, which he had

11162difficulty renewing after he moved to Tarpon Springs in spring ,

111722015. He also said that for one or two months shortly before he

11185was terminated, he was seeing two psychologists in Key West, and

11196they were conducting evaluations and testing to determine what he

11206needed to do to improve. Petitioner stated generally that after

11216he was terminated from his CPI position, he was not able to make

11229any effort to look for other employment Ðbecause of my mental

11240health status.Ñ (Tr. 84). It is impossible to discern from

11250these scattered references what PetitionerÓs physical or mental

11258health condition was at any point from July 31, 2014, forward .

112705/ Petitioner attempted to prove that his on - the - job training was

11284hampered when Jeffrey Qualls, described by Petitioner as his

11293primary mentor and the CPI with whom he worked the most, was

11305arrested for driving under the influence and possession of

11314mari juana, and demoted to a clerical position in the food stamps

11326office. None of RespondentÓs witnesses agreed with PetitionerÓs

11334assertion that Mr. Qualls had been PetitionerÓs primary mentor

11343for on - the - job CPI training. In fact, Mr. Qualls was removed

11357from his CPI position on October 1, 2014, before Petitioner began

11368as a career service CPI. Petitioner may have done some shadowing

11379with Mr. Qualls, along with the other CPIs, in July, August, and

11391September 2014, but Petitioner was in training in Miami for the

11402majority of that time, and in any event, would only have been

11414permitted to do minor tasks. PetitionerÓs real on - the - job CPI

11427training did not begin until Petitioner was qualified to do that

11438work on October 3, 2014, when Mr. Qualls was no longer a CPI.

114516/ Petitioner attempted to make much of the fact that Ms. Gibson

11463put the wrong date -- February 23, 2014, instead of February 23,

114752015, next to her signature on one of the progress reviews;

11486Petitioner characterized the review form as Ðfalsified.Ñ

11493Ms. Gi bson admitted that she made a simple mistake that is not

11506only patently obvious, but also, is completely inconsequential.

11514It is not as if she backdated the reviews to give the appearance

11527that they had been done monthly. Ms. Gibson could have no

11538conceivabl e nefarious purpose for dating her signature on

11547February 23, 2014, on one of the reviews; Petitioner had not even

11559begun working for Respondent then.

115647/ Petitioner argued unpersuasively that his ability to improve

11573his performance to address the critic isms in the progress reviews

11584was hampered because he did not receive them monthly, but rather,

11595all at once shortly before he was terminated. Petitioner was

11605fully aware of the performance problems discussed in the progress

11615reviews, and admitted as much. T hese performance problems were

11625discussed in supervisory reviews o f PetitionerÓs individual cases

11634and documented by Ms. Gibson in the FSFN case notes. Moreover,

11645PetitionerÓs assertion that he could have improved his

11653performance is at odds with his contrary assertion that he could

11664not help his performance problems because he was suffering from

11674mental health issues caused by his strokes. Notably, Petitioner

11683does not contend that the performance problems summarized in the

11693progress reviews were not true.

116988/ Unlike Petitioner, Mr. Qualls had reached full CPI

11707certification and was a permanent career service employee, not a

11717probationary employee. Mr. Qualls was not proposed for

11725termination from his CPI position because of an inability to

11735perform the es sential functions of the job. Rather, he had been

11747arrested for DUI and possession of marijuana. After his arrest,

11757but before any conviction, he was allowed to be demoted to the

11769food stamps office. He left that position after five weeks, for

11780unknown reas ons. There is no record evidence of Mr. QuallsÓ age.

117929/ References herein to Florida Statutes are to the 2016

11802codification, unless otherwise provided. It is noted that there

11811were no material amendments to the FCHR laws since 2014, the

11822version in effe ct when Petitioner was terminated.

11830COPIES FURNISHED:

11832Tammy S. Barton, Agency Clerk

11837Florida Commission on Human Relations

11842Room 110

118444075 Esplanade Way

11847Tallahassee, Florida 32399

11850(eServed)

11851Herschel C. Minnis, Esquire

11855Department of Children and Famil ies

11861B uilding 2, Room 204 - P

118681317 Winewood Boulevard

11871Tallahassee, Florida 32399

11874(eServed)

11875Luis Rosado, III

11878Post Office Box 401

11882Tarpon Springs, Florida 34688

11886Lynn Soon Hewitt, Esquire

11890Department of Children and Families

11895Building 2, Room 204Q

118991317 Winewood Boule vard

11903Tallahassee, Florida 32399

11906(eServed)

11907Rhonda D. Morris, Esquire

11911Department of Children and Families

11916Building 2, Room 204

119201317 Winewood B ou l e v ard

11928Tallahassee, Florida 32399

11931(eServed)

11932Elmer C. Ignacio, Esquire

11936Office of the Attorney General

11941The Capit ol, P laza Level 01

11948Tallahassee, Florida 32399 - 1050

11953(eServed)

11954Cheyanne Costilla, General Counsel

11958Florida Commission on Human Relations

119634075 Esplanade Way , Room 110

11968Tallahassee, Florida 32399

11971(eServed)

11972NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

11978All parties have the right to submit written exceptions within

1198815 days from the date of this Recommended Order. Any exceptions

11999to this Recommended Order should be filed with the agency that

12010will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 05/25/2017
Proceedings: Agency Final Order
PDF:
Date: 05/25/2017
Proceedings: Agency Final Order Dismissing Petition for Relief from an Unlawful Employment Practice filed.
PDF:
Date: 03/20/2017
Proceedings: Transmittal letter from Claudia Llado forwarding Proposed Exhibits, which were not offered or admitted into evidence to the Respondent.
PDF:
Date: 03/15/2017
Proceedings: Recommended Order
PDF:
Date: 03/15/2017
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 03/15/2017
Proceedings: Recommended Order (hearing held January 3 and 4, 2017). CASE CLOSED.
PDF:
Date: 02/06/2017
Proceedings: Respondent's Proposed Recommended Order filed.
PDF:
Date: 01/31/2017
Proceedings: Notice of Ex-parte Communication.
PDF:
Date: 01/30/2017
Proceedings: (Petitioner`s) Proposed Recommended Order and Closing Statement filed.
Date: 01/23/2017
Proceedings: Transcript of Proceedings (not available for viewing) filed.
Date: 01/23/2017
Proceedings: Respondent's Exhibits filed (exhibits not available for viewing).
PDF:
Date: 01/10/2017
Proceedings: Statement of Person Administering Oath (Gilda P. Ferradaz) filed.
PDF:
Date: 01/10/2017
Proceedings: Statement of Person Administering Oath (Ranjana Bhandari) filed.
PDF:
Date: 01/10/2017
Proceedings: Statement of Person Administering Oath (Rosa Baez) filed.
PDF:
Date: 01/04/2017
Proceedings: Statement of Person Administering Oath (Amy Baldree) filed.
PDF:
Date: 01/04/2017
Proceedings: Statement of Person Administering Oath (Elvin Quinones) filed.
PDF:
Date: 01/04/2017
Proceedings: Statement of Person Administering Oath (Lisa Careaga) filed.
PDF:
Date: 01/04/2017
Proceedings: Statement of Person Administering Oath (Karen Gibson) filed.
Date: 01/03/2017
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 12/29/2016
Proceedings: Respondent's Notice of Compliance With Notice of Hearing filed.
Date: 12/27/2016
Proceedings: Respondent's Exhibits filed (exhibits not available for viewing).
PDF:
Date: 12/23/2016
Proceedings: Respondent's Exhibit List filed.
PDF:
Date: 12/23/2016
Proceedings: Respondent's Witness List (redacted, 12.23.2016) filed.
PDF:
Date: 12/22/2016
Proceedings: Court Reporter Request filed.
PDF:
Date: 12/19/2016
Proceedings: Respondent's Notice of Cancellation of Telephonic Deposition of Karen Gibson filed.
Date: 12/15/2016
Proceedings: CASE STATUS: Pre-Hearing Conference Held.
PDF:
Date: 12/14/2016
Proceedings: Order Granting Respondent's Unopposed Motion to Allow Witness to Testify by Telephone.
PDF:
Date: 12/13/2016
Proceedings: Respondent's Unopposed Motion to Allow Witnesses to Testify at Formal Hearing via Telephone Conference filed.
PDF:
Date: 12/13/2016
Proceedings: Respondent's Notice of Taking Telephonic Deposition of Karen Gibson (Dec. 20, 2016), 12.13.2016 filed.
PDF:
Date: 12/07/2016
Proceedings: Respondent's Notice of Taking Deposition Duces Tecum of Petitioner Luis Rosado, III filed.
PDF:
Date: 11/21/2016
Proceedings: Order Denying Request for Qualified Representative.
PDF:
Date: 11/15/2016
Proceedings: Petitioner's First Request For Admission filed.
PDF:
Date: 11/15/2016
Proceedings: Request for Qualified Representative filed.
PDF:
Date: 11/14/2016
Proceedings: Notice of Appearance (Joseph Rosado) filed.
PDF:
Date: 11/04/2016
Proceedings: Respondent's Notice of Serving First Set of Interrogatories filed.
PDF:
Date: 11/02/2016
Proceedings: Notice of Telephonic Pre-hearing Conference (set for December 14, 2016; 10:00 a.m.).
PDF:
Date: 11/02/2016
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 11/02/2016
Proceedings: Notice of Hearing by Video Teleconference (hearing set for January 3 and 4, 2017; 9:30 a.m.; St. Petersburg and Tallahassee, FL).
PDF:
Date: 10/27/2016
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 10/27/2016
Proceedings: Notice of Appearance filed.
PDF:
Date: 10/20/2016
Proceedings: Notice of Appearance (Rhonda Morris) filed.
PDF:
Date: 10/20/2016
Proceedings: Notice of Substitution of Counsel filed.
PDF:
Date: 10/20/2016
Proceedings: Initial Order.
PDF:
Date: 10/19/2016
Proceedings: Employment Charge of Discrimination filed.
PDF:
Date: 10/19/2016
Proceedings: Notice of Determination: No Reasonable Cause filed.
PDF:
Date: 10/19/2016
Proceedings: Determination: No Reasonable Cause filed.
PDF:
Date: 10/19/2016
Proceedings: Petition for Relief filed.
PDF:
Date: 10/19/2016
Proceedings: Transmittal of Petition filed by the Agency.

Case Information

Judge:
ELIZABETH W. MCARTHUR
Date Filed:
10/19/2016
Date Assignment:
10/20/2016
Last Docket Entry:
05/25/2017
Location:
St. Petersburg, Florida
District:
Middle
Agency:
ADOPTED IN TOTO
 

Counsels

Related Florida Statute(s) (7):