17-000881 Alice Kenyon vs. Wholesale Inventory Network, Llc
 Status: Closed
Recommended Order on Tuesday, August 8, 2017.


View Dockets  
Summary: "Seller of travel" did not breach software license agreement or secure contract for travel concierge and discount services through fraudulent misrepresentation. Recommend denial of claim against surety bond.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8ALICE KENYON,

10Petitioner,

11vs. Case No. 17 - 0881

17WHOLESALE INVENTORY NETWORK,

20LLC,

21Respondent.

22_______________________________/

23RECOMMENDED ORDER

25Pursuant to notice, a formal admi nistrative hearing was

34conducted before Administrative Law Judge Mary Li Creasy in Port

44St. Lucie, Florida, on April 26 , 2017.

51APPEARANCES

52For Petitioner: Alice B. Kenyon , pro se

59avelers Way

61Fort Pierce, Florida 3 4982 - 3989

68For Respondent: Kenneth Hamner, Esquire

73The Entrepreneur Law Center, P.L.

78250 North Orange Avenue , Suite 600

84Orlando, Florida 32801

87STATEMENT OF THE ISSUE

91Whether Respondent, a "seller of tra vel," owes Petitioner

100$5,400.00 for failing to provide services to Petitioner pursuant

110to a contract between the parties.

116PRELIMINARY STATEMENT

118On January 23, 2017, Petitioner filed a Hear ing Information

128Request to the Florida Department of Agriculture an d Consumer

138Services , D ivision of Consumer Services (the Department) , seeking

147payment on a surety bond by National Specialty Insurance Company,

157on behalf of Respondent, Wholesale Inventory Netw ork, LLC (WIN) ,

167naming the Department as oblige e . The Hearing I nformation

178Request was forwarded to the Division of Administrative Hearings

187(DOAH) on February 10, 2017.

192The final hearing was originally scheduled on March 22,

2012017 , but was continued until April 26, 2017 , due to a requested

213change in location . The heari ng went forward as scheduled.

224Petitioner testified on her own behalf and presented the

233testimony of one additional witness, Phyllis Grant. Petitioner's

241Exhibit , pages 2 through 17 and 21 , and the supplemental

251telephone records were admitted.

255WIN presente d three witnesses: Jonathan Britt, Vice

263President of Sales; Dae Byun, Member Services Agent; and Deborah

273Brown, owner of WIN . WIN' s Exhibits 1 through 4 and 6 were

287admitted.

288The Transcript of the final hearing was filed on

297June 5, 2017. Petitioner time ly filed a Proposed Recommended

307Order which w as considered in the preparation of th is Recommended

319Order . WIN did not file a post - hearing submittal. Unless

331otherwise indicated, citations to the Florida Statutes or rules

340of the Florida Administrative Code refer to the 2016 versions .

351FINDING S OF FACT

3551. WIN is a "seller of trave l" as defined by section

367559.927(11) , Florida Statu t es.

3722. On January 31 , 2016, Petitioner and her sister , Julie

382Loftus, atten ded an Italian festival in St. Lucie County where

393they both entered a drawing to win a free "getaway" vacation.

4043. T he si s ters were contacted within a few days and told

418they had won , but to collect their prize, they had to attend a

431meeting at a Holiday Inn in Port St. Lucie .

4414. On February 13, 2016, t he sist ers attended the

452presentation that was put on by WIN. They were provided a

463brochure regarding the travel services offered by WIN and were

473impressed by th e presentation. WIN offered a " lifetime of worry -

485free travel at your fingertips " with travel software to provi de

49624/7 access to booking , and significant discounts on travel

505services , such as hotel stays, cruises, excursions, dining, car

514rentals, and access to a " live personal travel concierge." The

524software does not provide on - line booking for airfare, p rivate

536homes, yacht, or recreational vehicle rentals .

5435. Although neither sister is adept at us ing the I nternet

555or computers, they were very interested in having a personal

565travel concierge, particularly because they intended to travel to

574Rome later in th e year. After the presentation, they jointly

585purchased and executed a "Reservation Services Software Licensing

593Agreement " (Agreement) for a "lifetime License Fee" of $5,400.00.

603The price included a $1 , 000.00 discount in lieu of a certificate

615for a free " getaway" that the sisters had won.

6246. In pertinent part, the Agreement provides:

631This Agreement is made with reference to the

639following facts:

641A The Licensee desires to license software

648from the Licensor to obtain access to

655vacation packages, nightly st ays, bonus

661weeks, fantasy getaways, activities and

666excursions, cruises, car rentals, golf

671dis c o unts, hotels and luxury condominium and

680villa rentals. The Licensee acknowledges

685that the network benefits may be changed from

693time to time.

696* * *

6996 Annual Software Renewal Fee .

705I n addition to the purchase price, the

713Licensee does hereby agree to pay an A nnual

722S oftware R enewal F ee of $199 to S ave O n

735R esorts, LLC (whose phone number is 858 - 649 -

7461481), with the first payment to be paid

754twelve (12) months from the purchase date of

762this L icensing A greement. . . .

770a. Freeze Option .

774T he Licensee acknowledges that they have the

782option to freeze their license. By doing so,

790they understand that although their L icense

797is L ifetime, during the freeze period , the y

806will not have access to the website or

814R eservations H otline. The Licensee may

821freeze their license without penalty by

827contacting S ave On R esorts at least 7 days

837prior to their A nnual Renewal F ee due date.

847* * *

8508 Discount Variation .

854A ll benef its and discounts conferred through

862this Agreement vary greatly based on the

869characteristics of the vacation unit or type,

876the time of year, space availability, and / or

885the rates charged by those parties listing

892the accommodations for rent. The Licensee

898ac knowledges that he/she has been advised

905that while some discounts may be significant,

912these same accommodations may not enjoy deep

919discounts at other times and that deep

926discounts are not available for some vacation

933units or types at any time. The License e

942acknowledges that the value in this License

949is expected to be realized over time and that

958the License Fee is not guaranteed to be

966recovered on a single vacation, the first

973year, if the Licensee does not take

980vacations, or if the vacation choices are not

988tailored to deep discount offerings, but

994rather are contingent on the frequency of the

1002use of the software.

10069 Assistance of P ersonal L ive T ravel

1015C oncierge and Website A ccess .

1022The Licensee shall be provided 24 hour access

1030to the i nternet website www.plan with WIN .com

1039and may book travel arrangements through this

1046website 24 hours a day, 7 days a week, with

1056the exception of those travel arrangements

1062which require the coordination of booking

1068assistance with travel vendors, such as

1074cruise lines. The Licensee s hall also be

1082provided access to a Personal Live T ravel

1090C oncierge A gent at 1 - 858 - 649 - 1481 during the

1104hours of 9 am through 9 pm EST , Mondays through

1114Fridays, and 10 am through 4 pm EST , Saturdays,

1123at no additional charge. The hours of

1130availability for the Live T ravel C oncierge

1138A gent are subject to change without notice.

1146* * *

114911 Live Online Software Demonstration and

1155Tutorial .

1157T he Licensee acknowledges that he/she has had

1165direct access to, including a live

1171demonstration online, and a complete tutori al

1178covering usage of the software program

1184operation prior to the execution of this

1191Agreement and was able to review the benefits

1199with a sales agent of the Licensor . The

1208Licensee acknowledges that they are

1213comfortable with the operation of online

1219software program. The Licensee acknowledges

1224that the licensor has informed him/her that

1231at any time during normal business hours, the

1239Licensee may also call SaveOn Resorts at

1246(858)649 - 1481 to schedule an additional

1253tutorial for assistance with the operation of

1260the software at no additional cost.

12667. On February 18, 2016, Petitioner and her sister spoke by

1277telephone to Dae Byun , WIN's Member Services Agent, who walked

1287them through the online software tutorial. By the end of the

1298call with Mr. Byun , the sisters were familiar with the software

1309capabilities and how to use it.

13158. Mr. Byun asked the sisters if they knew where their

1326first trip would be . They explained that they intended to travel

1338to Rome in August or September 2016 to attend a ceremony at the

1351Vatican for a friend who was celebrating his 50 th anniversary as

1363a priest . Mr. Byun told the sisters that when they call to make

1377travel arrangements, they should dial his direct line in Orlando

1387because he had been a travel agent for over 30 years, was very

1400famili ar with Italy , and c ould easily assist them. Mr. Byun told

1413the sisters that when they called, they should speak exclusively

1423with him and that he worked Monday through Friday, and was not

1435available on weekends. Because both sisters are retired, these

1444arra ngements were fine with them.

14509. During this same call, the sisters asked Mr. Byun to

1461begin working on their flight from Philadelphia to Rome on

1471August 31, 2016 . They advise d that they did not need hotels in

1485Rome because a friend had made arrangements fo r them to stay in a

1499convent bed - and - breakfast. However, they sought hotels in Venice

1511and Florence on September 9 and September 18 through 22, 2016,

1522respectively. Mr. Byun spoke knowledgeably about hotels and

1530travel in Italy , and the sisters were pleased.

153810. Petitioner used WIN's personal travel concierge to book

1547a one - night hotel room stay at a Microtel in Leesburg , Florida ,

1560for $65.00 during the week of February 27, 2016.

156911. During the months of March and April 2016, the sisters

1580made multiple calls t o WIN's Orlando office in an attempt to

1592speak with Mr. Byun to schedule their Rome trip. Most time s they

1605called, they were told he was out of the office or training new

1618customers on the software. Because of Mr. Byun's initial

1627instruction to speak only to Mr. Byun regarding the trip to Rome,

1639they did not want to speak with another member services agent for

1651this trip .

165412. On or about March 23 , 2016, Petitioner also called to

1665arrange a rental cabin in the North Carol ina Mountains for a

1677girlfriend s ' gatherin g . Petitioner was told that W IN did not

1691have access to discounts and reservations for private cabins , but

1701she was provided information on a condominium and hotel room

1711options in the area. Because Petitioner found the choices

1720provided by WIN unsuitable fo r her group , she chose to make her

1733own arrangements.

173513. During M arch and April 2016, the sisters spoke to

1746Mr. Byun regarding the Italy trip once or twice. WIN sent four

1758e - mails to the sisters on April 15 with a tentative flight

1771schedule, hotel options, and train information for Italy .

178014. The sisters were not pleased with the initial flight

1790itinerary because it called for a layover on the way from

1801Philadelphia to Italy. They were concerned that their luggage

1810was more likely to be lost with a layover an d asked for a direct

1825flight.

182615. According to Petitioner, her sister had a follow - up

1837conversation with Mr. Byun during which she selected a direct

1847flight , provided credit card information , and asked him to book

1857the flight.

185916. Mr. Byun testified that he was told at that time that

1871they were not sure of their travel dates. This was a preliminary

1883search only. He has no notes reflecting credit card or any

1894additional information he would have needed to book the flight ,

1904such as dates of birth, passport number s, frequent flyer account

1915numbers, an d seat preferences. Mr. Byun credibly testified that

1925if he booked airline tickets, that would be done in one phone

1937call with the client on the line because airfares change within

1948minutes. Mr. Byun would not quote an a irfare with the intention

1960of booking a flight at a later time, even on the same date.

1973Mr. Byun had no further conversation with the sisters regarding

1983the Italy trip.

198617. According to Petiti oner, on May 24 , 2016, her sister

1997received her credit card statem ent and realized there was no

2008charge for airline tickets. The sisters were panicked because

2017they had learned Mother T eresa was being canonized a saint in

2029Rome at the same time as their trip and flights and hotels were

2042filling up quickly. The sisters atte mpted to reach Mr. B yun by

2055telephone to demand an explanation. Although they did not reach

2065Mr. Byun, another WIN employee explained that there was no record

2076of reservations of the proposed trip to Italy. Within a few

2087days, the sisters opted to use the se rvices of AAA to book the

2101trip to Italy.

210418. The sisters sent a letter by e - mail on May 31, 2016,

2118expressing their extreme disappointment and asked "What are we

2127paying you for?" They received no response. They subsequently

2136used the services of the Glanz law firm to send WIN a demand

2149letter seeking a refund of the $5,400.00 . They also filed a

2162complaint with the Better Business Bureau and the Department.

2171Petitioner and her sister traveled to Italy and Greece from

2181August 31 through September 23 , 2016, wit hout the assistance of

2192WIN.

219319. Beginning in February 2017, Petitioner's sister began

2201rec e iving correspondence and frequent automated calls from WIN

2211that their annual maintenance fee of $199.00 is due. Although

2221Petitioner and her sister have made their i ntention clear that

2232they do not wish to use the services of WIN going forward, they

2245have not asked to "freeze" their account as is provided for in

2257the Agreement.

2259CONCLUSIONS OF LAW

226220 . DOAH has jurisdiction over the parties and the subject

2273matter of this proceeding pursuant to sections 120.569 and

22821 20.57(1), Florida Statutes.

228621. Section 559.926, et . seq . , is the "Florida Sellers of

2298Travel Act." A "se ller of travel" is defined in section

2309559.927(11) as:

2311[ a ] ny resident or nonresident person, firm,

2320corpora tion, or business entity that offers,

2327directly or indirectly, prearranged travel or

2333tourist - related services for individuals or

2340groups, including, but not limited to,

2346vacation packages, or vacation certificates

2351in exchange for a fee, commission, or other

2359v aluable consideration. The term includes

2365such person, firm, corporation, or business

2371entity who sells a vacation certificate to

2378third - party merchants for a fee, or in

2387exchange for a commission, or who offers such

2395certificates to consumers in exchange for

2401attendance at sales presentations. The term

2407also includes any business entity offering

2413membership in a travel club or travel

2420services for an advance fee or payment, even

2428if no travel contracts or certificates or

2435vacation or tour packages are sold by the

2443b usiness entity.

244622. It is undisputed that WIN is a "seller of travel."

2457Sellers of travel are required to be registered with the

2467Department in order to transact business in Florida. As part of

2478the registration process, sellers of travel must provid e a

2488performance bond in an amount set by the Department. See

2498§ 559.929 (1) , Fla. Stat.

250323. A c onsumer who is injured by a seller of travel may

2516bring an action to recover against the bond to be conducted

2527pursuant to chapter 120 . § 559.929( 3) , (4) , Fl a. Stat . In this

2542case, Petitioner timely filed her claim against the bond seeking

2552damages for alleged breach of contract and fraudulent

2560misrepresentation.

2561Breach of Contract

256424. To prevail on a breach of contract claim, a claimant

2575must prove: (1) a valid contract existed; (2) a material breach

2586of the contract; and (3) damages. Deauville Hotel Mgmt., LLC v.

2597Ward , 2017 Fla. App . LEXIS 7810 (Fla. 3 d DCA 2017); Burlington &

2611Rockenbach, P.A. v. Law Offices of E. Clay Parker , 160 So. 3d

2623955 , 960 (Fla. 5t h DCA 2017).

263025 . Petitioner and her sister entered into a valid

2640contract, the Agreement, with WIN for a software licensing

2649agreement on February 13, 2016. Shortly thereafter, they

2657received the on - line tutorial regarding the use of the software,

2669and a tol l - free number to use for personal concierge travel

2682assistance.

268326. As described by Petit i oner , " We signed a contrac t and

2696paid $5400 and Wholesale I nventory Network, WIN, offered, what

2706the contract said, that their duty was t o provide acce ss to a

2720website, 24 - hour access to a website and also access to a

2733personal live travel concierge who would listen to what our

2743requests were and produce a plan. "

274927 . Petitioner alleges a "material breach" of the contract

2759because her travel arrang e ments were not "worry free . " Nor was

2772Mr. B yun, her software trainer and Member S ervices A gent, readily

2785available to p lan her trip to Italy.

279328 . To establish a material breach, the party alleged to

2804have breached the contract must have failed to perform a duty

2815that goes to the esse nce of the contract and is of such

2828significance that it relieves the injured party from further

2837performance of its contractual duties. Burlington , id. ( citing

2846Covelli Family, L.P. v. ABG5, L.L.C. , 977 So. 2d 749, 752 (Fla.

28584th DCA 2008) ) ; Sublime, Inc. v. Boardman's Inc. , 849 So. 2d 470,

2871471 (Fla . 4th DCA 2003). T rivial noncompliance and minor

2882failings do not constitute material breaches. Covelli Family ,

2890977 So. 2d at 752.

289529 . Notably absent from the Agreement is a designation of a

2907particular individual as a personal travel concierge. Rather,

2915customers are directed to use the toll - free number for

2926assistance. The sisters did not know Mr. Byun at the time of

2938signing the Agreement. Although Mr. Byun represented he would be

2948the best person to assist them with their Italy trip, the sisters

2960unreasonably refused to plan the travel with anyone else at WIN

2971despite Mr. Byun's limited avai l ab i lity.

298030 . WIN fulfilled the essence of the contract. Its

2990software was available 24/7 for Petitioner's use. Petitioner

2998u sed the services of WIN's travel concierge service to book a

3010hotel night and to explore accommodations in North Carolina.

301931 . Although the sisters purchased the Agreement with the

3029intention of first using it for booking their flights and

3039accommodations t o Italy, the fact that the trip ultimately was

3050not booked through WIN does not evidence a material breach. WIN

3061provided a proposed flight itinerary and possible hotel

3069accommodations at a discount. It was the responsibility of

3078P etitioner and her sister, n ot WIN, to take the necessary steps

3091to finalize their plans by providing credit card information and

3101all other relevant booking information.

310632 . Notably absent from the hearing was the testimony of

3117Petiti oner's sister, Ms. Loftus, who Petitioner contends is the

3127person who gave Mr. Byun the authorization and credit card to

3138book the air travel to Italy. In Ms. Loftus' absence,

3148Petitioner's testimony , that Mr. Byun had the information

3156necessary to book the travel, is uncorroborated hearsay.

316433 . Petitioner a lso suggests that the Agreement was

3174breached because she did not receive a discount of what she

3185believes was the standard room rate for the Leesburg hotel stay.

3196However, the Agreement , paragraph 8 , is very clear that discounts

3206are variable depending on mu ltiple factors and the customer will

3217enjoy more saving s the more frequently they use the services

3228provided by the software.

323234. Petitioner complains that the one - night booking in

3242Leesburg was not worth $5 , 400.00. However, Petitioner tes tified

3252that, "we p aid WIN $5,400 for them to plan our trips for the rest

3268of our lives." If Petitioner and her sister are damage d , it is

3281through their unilateral refusal to use WIN's services . If the

3292sisters pay the $199.00 annual fee, it is certainly possible for

3303them to recoup the value paid by future discounts on travel, as

3315is contemplated by the Agreement.

3320Fraudulent Misrepresentation

332235. To prevail on a claim for fraudulent misrepresentation,

3331Petitioner must prove the following elements: (1) a false

3340statement c oncerning a material fact; (2) the representor's

3349knowledge that the representation is false; (3) an intention

3358that the representation induces another to act on it; and

3368(4) consequent injury by the party acting on reliance on the

3379representation. Johnson v. Davis , 480 So. 2d 625 (Fla. 1985).

338936. Petit i oner asserts that the fraudulent

3397misrepresentation was the sa les pitch, "a lifetime of worry - free

3409travel " and the availability of a personal travel concierge.

341837. If Petitioner and her sister use th e services provided

3429for by the software licensing agreement, it is possible they can

3440enjoy "worry - free travel" for life. Unfortunately, they

3449unilaterally attempted to cancel the contract when they did not

3459get satisfactory assistance from Mr. Byun in final izing their

3469plans for the Italy trip. The fact that the sisters were worried

3481about their travel arrangements was not due to any material

3491misrepresentation that induced them to enter into the A greement.

3501As discussed above, there was no statement at the ti me of the

3514purchase that Mr. Byun, or any other specific individual, would

3524serve as the only point of c ontact for travel assistance.

353538. It is indeterminable from the evidence in this case

3545whether travel arranging with WIN is "worry - free" because

3555Peti tioner and her sister failed to avail themselves of the

3566services as offered and agreed upon . While it is understandable

3577that someone who is not computer savvy would rely heavily on the

3589concierge services offered by WIN, it is not understandable why

3599Petiti oner and her sister waited more than a month after they

3611claim they had flights arranged with Mr. Byun to look for

3622confirmation of those details. Nor does it make sense that they

3633would insist only on speaking to Mr. Byun when they were having

3645difficulty re aching him. It simply is not credible and does not

3657amount to any fraudulent inducement in the sale of the Agreement.

366839. Even assuming arguendo , that Petitioner was sold the

3677Agreement through fraudulent misrepresentation, Petitioner failed

3683to show a ny damages. The $5,400.00 paid was not for any specific

3697trip but rather the software and concierge services that were at

3708all times available. Petitioner and her sister ultimately made

3717alternative arrangements for their trip. No evidence was

3725presented th at they paid a premium to arrange travel outside of

3737WIN. Further, Petitioner and her sister did not utilize the

3747price match guarantee available through WIN that would have

3756compensated them for any difference.

3761RECOMMENDATION

3762Based on the foregoing Findings of Fact and Conclusions of

3772Law, it is RECOMMENDED that Petitioner Alice Kenyon's claim

3781against WIN and the surety bond be DENIED .

3790DONE AND ENTERED this 8th day of August , 2017 , in

3800Tallahassee, Leon County, Florida.

3804S

3805MAR Y LI CREASY

3809Administrative Law Judge

3812Division of Administrative Hearings

3816The DeSoto Building

38191230 Apalachee Parkway

3822Tallahassee, Florida 32399 - 3060

3827(850) 488 - 9675

3831Fax Filing (850) 921 - 6847

3837www.doah.state.fl.us

3838Filed with the Clerk of the

3844Division of Admi nistrative Hearings

3849this 8th day of August , 2017 .

3856COPIES FURNISHED:

3858W. Alan Parkinson, Bureau Chief

3863Bureau of Mediation and Enforcement

3868Department of Agriculture and

3872Consumer Services

3874Rhodes Building, R - 3

38792005 Apalachee Parkway

3882Tallahassee, Florida 3 2399 - 6500

3888(eServed)

3889Tina Robinson

3891Bureau of Mediation and Enforcement

3896Department of Agriculture and

3900Consumer Services

3902Rhodes Building, R - 3

39072005 Apalachee Parkway

3910Tallahassee, Florida 32399 - 6500

3915(eServed)

3916Alice B. Kenyon

3919avelers Way

3921Fort Pierce, Florida 34982 - 3989

3927(eServed)

3928Kenneth Hamner, Esquire

3931The Entrepreneur Law Center, P.L.

3936250 North Orange Avenue , Suite 600

3942Orlando, Florida 32801

3945(eServed)

3946Tom A. Steckler, Director

3950Division of Consumer Services

3954Department of Agriculture and

3958Consume r Services

3961Mayo Building, Room 520

3965407 South Calhoun Street

3969Tallahassee, Florida 32399 - 0800

3974Stephen Donelan, Agency Clerk

3978Division of Administration

3981Department of Agriculture and

3985Consumer Services

3987Mayo Building, Room 509

3991407 South Calhoun Street

3995Tallah assee, Florida 32399 - 0800

4001(eServed)

4002NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

4008All parties have the right to submit written exceptions within

401815 days from the date of this Recommended Order. Any exceptions

4029to this Recommended Order should be filed with the agency that

4040will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 10/31/2017
Proceedings: Petitioner's Exceptions to Recommended Order filed.
PDF:
Date: 10/31/2017
Proceedings: Final Order filed by Petitioner.
PDF:
Date: 08/08/2017
Proceedings: Recommended Order
PDF:
Date: 08/08/2017
Proceedings: Recommended Order (hearing held April 26, 2017). CASE CLOSED.
PDF:
Date: 08/08/2017
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 05/30/2017
Proceedings: Petitioner's Proposed Recommended Order filed.
Date: 04/12/2017
Proceedings: Petitioner's Amendment to Discovery filed ( not available for viewing).
PDF:
Date: 04/12/2017
Proceedings: Response to Additional Discovery Request By Petitioner filed.
PDF:
Date: 04/12/2017
Proceedings: Notice of Respondent Witnesses filed.
PDF:
Date: 04/12/2017
Proceedings: Respondent Exhibit - Contract Executed Between Wholesale Inventory Network LLC and Alice Kenyon/Jules Loftus filed.
PDF:
Date: 04/12/2017
Proceedings: Exhibits in Response to Complaint filed.
PDF:
Date: 04/11/2017
Proceedings: Letter (Copy of Request for Discovery sent to WIN) filed.
PDF:
Date: 04/10/2017
Proceedings: Amendment to Discovery (Specifically Phone Records cover sheet) filed.
PDF:
Date: 03/21/2017
Proceedings: Order Denying Request to Appear by Telephone and Re-scheduling Hearing (hearing set for April 26, 2017; 10:00 a.m.; Port St. Lucie, FL).
PDF:
Date: 03/20/2017
Proceedings: Request Clarification of Hearing Location filed.
Date: 03/17/2017
Proceedings: CASE STATUS: Motion Hearing Held.
PDF:
Date: 03/15/2017
Proceedings: Request to Appear by Telephone filed.
PDF:
Date: 03/14/2017
Proceedings: Amended Notice of Hearing by Video Teleconference (hearing set for March 22, 2017; 9:00 a.m.; Lauderdale Lakes and Tallahassee, FL; amended as to location).
Date: 03/13/2017
Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 03/13/2017
Proceedings: Amendment to Discovery; Specifically: Witness List filed.
PDF:
Date: 02/24/2017
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 02/24/2017
Proceedings: Notice of Hearing by Video Teleconference (hearing set for March 22, 2017; 9:00 a.m.; Port St. Lucie and Tallahassee, FL).
PDF:
Date: 02/21/2017
Proceedings: Response to Initial Order filed.
PDF:
Date: 02/10/2017
Proceedings: Initial Order.
PDF:
Date: 02/10/2017
Proceedings: Letter to National Specialty Insurance Company from Rose Rucker enclosing claims against your principal filed.
PDF:
Date: 02/10/2017
Proceedings: Letter to Rose Rucker from Frank DeMayo enclosing an affidavit of claim form filed.
PDF:
Date: 02/10/2017
Proceedings: Request for Administrative Hearing filed.
PDF:
Date: 02/10/2017
Proceedings: Agency referral filed.

Case Information

Judge:
MARY LI CREASY
Date Filed:
02/10/2017
Date Assignment:
02/10/2017
Last Docket Entry:
10/31/2017
Location:
Port St. Lucie, Florida
District:
Southern
Agency:
Department of Agriculture and Consumer Services
 

Counsels

Related Florida Statute(s) (4):