17-002675 Elizabeth Wright vs. Department Of Management Services, Division Of State Group Insurance
 Status: Closed
Recommended Order on Friday, August 11, 2017.


View Dockets  
Summary: Petitioner's stay at a skilled nursing facility was primarily for rehabilitation, which was not a covered benefit under the state health insurance plan. Recommend denial of claim for coverage.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8ELIZABETH WRIGHT ,

10Petitioner ,

11vs . Case No . 17 - 2675

19DEPARTMENT OF MANAGEMENT

22SERVICES , DIVISION OF STATE

26GROUP INSURANCE ,

28Respondent .

30_______________________________/

31RECOMMENDED ORDER

33Pursuant to notice , a formal administrative hearing was

41conducted before Administrative Law Judge Mary Li Creasy of the

51Division of Administrative Hearings ("DOAH") by video

60teleconference with locations in Lauderdale Lakes and

67Tallahassee , Florida , on July 14 , 2017 .

74APPEARANCES

75For Petitioner: Bradley Seldin, Esquire

80The Seldin Law Firm, P.A.

851000 5th Street, Suite 200

90Miami Beach, Florida 33139

94For Respondent: Anita J. Patel, Esq uire

101Department of Management Services

1054050 Esplanade Way, Suite 160

110Tallahassee, Florida 32399

113STATEMENT OF THE ISSUE

117Whether Petitioner ' s stay at The Rehabilitation Center at

127Hollywood H ills LLC ( " Rehab Center " ) , a skilled nursing facility ,

139is a covered benefit pursuant to the State of Florida Employees '

151HMO Plan ( " Plan " ) administered by AvMed .

160PRELIMINARY STATEMENT

162Petitioner was a State of Florida employee who was insured

172through the Pl an . Petitioner is seeking coverage for two stays

184at the Rehab Center , a skilled nursing facility , from October 17 ,

1952016 , to November 11 , 2016 , and from November 15 , 2016 , to

206January 14 , 2017 . Respondent denied the request for coverage on

217the basis that the stays at the Rehab Center were primarily for

229the purpose of rehabilitation , and therefore , not a covered

238benefit .

240Petitioner timely contested the denial of benefits , and a

249Request for Administrative Hearing was filed with Respondent on

258January 19, 2017 . Respondent referred the case to DOAH on May 9,

2712017.

272On July 14 , 2017 , the final hearing was held as scheduled .

284Petitioner presented the testimony of Petitioner , Elizabeth

291Wright 1/ ; Petitioner ' s daughter , Marie Wright ; and Petitioner ' s

303sister , Lorrain e Simpson . Respondent presented the testimony of

313Edwin Rodriguez , M . D . ; Claudia Martinez ; Carol Cordoba ; and Kathy

325Flippo , registered nurse . Petitioner ' s E xhibits 1 through 4 were

338admitted into evidence . Respondent ' s Ex hibits 1 through 15 were

351admitted into evidence .

355Neither party ordered the transcript of the proceedings .

364Both parties timely filed proposed recommended orders , which were

373considered in the preparation of th is Recommended Order . Unless

384otherwise indicated , citations to the Florida Statut es or rules

394of the Florida Administrative Code refer to the versions in

404effect during the last quarter of 2016 .

412FINDING S OF FACT

4161 . Respondent is the state agency charged with

425administering the state employee health insurance program

432pursuant to s ection 1 10 . 123 , Florida Statutes .

4432 . At all times material hereto , Petitioner was a member of

455the Plan . AvMed is the third party administrator for the Plan at

468issue in this cause . As the third party administrator , AvMed

479provides utilization and benefit manageme nt services .

4873 . On or about September 21 , 2016 , Petitioner suffered a

498hemorrhagic cerebral vascular accident , commonly referred to as a

507stroke , while in her home . Petitioner was transported to Jackson

518Memorial Hospital for treatment .

5234 . Petitioner was discharged from Jackson Memorial Hospital

532on October 17 , 2016 . Upon discharge on October 17 , 2016 ,

543Petitioner was admitted to the Rehab Center .

5515 . On October 11 , 2016 , AvMed received a pre - authorization

563request for inpatient admission for rehabilitative services at

571the Rehab Center from Petitioner ' s medical provider . On the same

584day , AvMed denied the request for pre - authorization on the basis

596that an inpatient admission to the skilled nursing facility for

606the purpose of rehabilitation is not a covered b enefit . A copy

619of the denial letter was sent to Petitioner , the physician that

630made the request for coverage , the Rehab Center , and was provided

641to the family at the hospital by a case manager .

6526 . Despite notice of the denied pre - authorization by AvMed ,

664six days later , on October 17 , 2016 , Petitioner was admitted into

675the Rehab Center . Petitioner remained at the facility until

685November 11 , 2016 .

6897 . While at the facility , Petitioner experienced pain and

699swelling in her right leg and was transferred to Memorial

709Hospital on November 11 , 2016 , on an emergency basis . Petitioner

720had a deep vein thrombosis (" DVT ") blood clot and had a DVT

734filter inserted . Petitioner remained at the hospital until

743November 15 , 201 6 .

7488 . Although Petitioner was not actually "discharged" from

757the Rehab Center prior to her emergency admission to Memorial

767Hospital, Memorial Hospital submitted a pre - authorization request

776to return Petitioner to the Rehab Center for the purpose of

787rehabilitation . On November 15 , 201 6 , AvMed denie d the request

799on the basis that inpatient stays for the purpose of

809rehabilitation are not a covered benefit . A copy of the denial

821letter was provided to Petitioner , the requesting physician , the

830Rehab Center , and was provided to the family by the case man ager

843at the hospital .

8479 . Despite being provided notice of the denial by AvMed , on

859November 15 , 201 6 , Petitioner transferred back to the Rehab

869Center where she remained until discharge on January 14 , 2017 .

88010 . On November 30 , 2016 , Petitioner , by and thr ough her

892daughter , submitted a request for a Level I A ppeal to AvMed . In

906the request for the Level I Appeal , Petitioner ' s daughter stated

918it is " very important that [Petitioner] gets proper

926rehabilitation care . . . [p]lease advise if rehab treatment will

937be covered ." The Level I Appeal r equest only included an

949attachment of the denial of pre - authorization for the stay

960commencing in November 2016 . There was no indication that

970Petitioner was appealing the pre - authorization denial from

979October . However , P etitioner referenced both denials in the

989Level II Appeal request ; therefore , both stays were considered on

999the Level II Appeal , and both stays are being addressed in this

1011action .

101311 . Pursuant to the plan document , rehabilitative services

1022is a covered ben efit but is subject to certain restrictions .

1034Specifically , the Plan states , in pertinent part:

1041Rehabilitative services shall not be covered

1047when:

1048The Health Plan member was admitted to a

1056Hospital or other facility primarily for the

1063purpose of providing r ehabilitative services ;

1069or

1070The rehabilitative services maintain rather

1075than improve a level of physical function , or

1083where it has been determined that the

1090services shall not result in significant

1096improvement in the Health Plan Member ' s

1104condition within a 60 - day period .

1112Resp . Ex . 1 , at 46 (emphasis added) .

112212 . The Plan defines " Other Health Care Facility " as

1132follows:

1133Any licensed facility , other than acute care

1140Hospitals and those facilities providing

1145services to ventilator dependent patients ,

1150which provi des inpatient services such as

1157skilled nursing care and rehabilitative

1162services .

1164Resp . Ex . 1 , at 9 .

11721 3 . The Rehab Center is an " other health care facility "

1184pursuant to the terms of the Plan . The Rehab Center provides

1196skilled care , including skilled nurs ing and rehabilitation

1204services .

120614 . Skilled nursing facilities provide two types of

1215services . The first type of service is custodial care .

1226Custodial care is when a person lives in the facility for reasons

1238other than healthcare needs . The second type o f service is

1250skilled care . There are two types of skilled care: skilled

1261nursing services and rehabilitation services . Skilled nursing is

1270applicable when a patient needs the services of someone with

1280medical licensure equal to or greater than a licensed r egistered

1291nurse , and those services are needed on a daily basis . An

1303example of skilled nursing services is administration of

1311intravenous medication , wound care , tracheotomy care , and

1318assistance with a ventilator . On the other hand , rehabilitation

1328service s do not require the services of a medical professional

1339with a minimum licensure of registered nurse . Rather ,

1348rehabilitation services are comprised of physical therapy ,

1355occupation al therapy , and speech therapy .

136215 . O ccupational therapy is a covered benef it per the Plan

1375only if the therapy is provided as a home health service , a

1387hospice service , or as treatment for Autism Spectrum Disorder .

1397The occupational therapy services received by Petitioner were in

1406a skilled nursing facility and were not for the pur pose of

1418treatment of Autism ; therefore , the therapy would not be a

1428covered service under the Plan .

143416 . The Level I Appeal was reviewed by Edwin Rodriguez ,

1445M . D . , a Medical Director at AvMed . Dr . Rodriguez specializes in

1460internal medicine , the practice of medical care for the adult

1470population . Approximately 60 to 65 percent of the practice of

1481internal medicine is geriatric medicine , which is the specialty

1490that focuses on medical care for the elderly . As a practicing

1502physician , Dr . Rodriguez has worked in a skilled nursing

1512facility . A primary function of Dr . Rodriguez ' s current position

1525is utilization management . Utilization management includes the

1533process of reviewing a request for coverage to determine whether

1543the service is a covered benefit pursuant t o the Plan and , if it

1557is a covered benefit , reviewing the service for medical

1566appropriateness .

156817 . In Dr . Rodriguez ' s opinion , Petitioner ' s stays at the

1583Rehab Center commencing in October and in November were primarily

1593for the purpose of rehabilitation , a nd therefore , not a covered

1604benefit .

160618 . Dr . Rodriguez testified that the discharge summary from

1617Jackson Memorial Hospital indicated that Petitioner needed

1624rehabilitation services . Specifically , the discharge summary

1631recommended a " protracted rehab cours e in the setting of a

1642skilled nursing facility ." The discharge summary also

1650recommended physical therapy , occupational therapy , and speech

1657therapy as follow - up care . Dr . Rodriguez testified that the

1670Jackson Memorial Hospital discharge summary did not ind icate any

1680need for skilled nursing .

168519 . The discharge summary indicated that at the time of

1696discharge , Petitioner had a new onset of Atrial Fibrillation

1705( " AF ib" ) , a resolved urinary tract infection , and a F oley

1718catheter . Dr . Rodriguez testified that none of these conditions

1729required skilled nursing . Dr . Rodriguez testified that

1738Petitioner ' s AF ib was rate - controlled , meaning it was stabilized ,

1751and therefore , did not require skilled nursing care .

176020 . The discharge summary indicated Petitioner had a

1769urinar y tract infection , which had resolved at the time of

1780discharge . Dr . Rodriguez testified that a urinary tract

1790infection does not require skilled nursing unless intravenous

1798antibiotics are required . There was no evidence that Petitioner

1808was taking any intr avenous medications . All of the medications

1819listed in the medical records from Jackson Memorial Hospital ,

1828Memorial Hospital , and the Rehab Center were oral medications

1837that did not require any skilled care . Dr . Rodriguez further

1849testified that although t he discharge summary indicated that

1858Petitioner had dysphagia , or difficulty swallowing , that

1865Petitioner passed a swallow test prior to discharge from Jackson

1875Memorial Hospital .

187821 . Dr . Rodriguez testified that Petitioner ' s Foley

1889catheter did not require s killed nursing . A Foley catheter is a

1902thin tube that goes directly into the bladder through the

1912urethr a . A Foley catheter does not require skilled care , in

1924fact , many people leave skilled nursing facilities with Foley

1933catheters . Dr . Rodriguez testified that Petitioner ' s specific

1944medical conditions and physical limitations did not require

1952skilled care for the Foley catheter . Petitioner ' s catheter was

1964to be changed once per month , and according to the Rehab Center

1976records , the catheter was changed on an o utpatient basis by a

1988physician located outside of the Rehab Center . Furthermore ,

1997pursuant to the Plan , catheter care is considered " custodial

2006care " and is excluded from coverage .

201322 . Dr . Rodriguez testified that the records from the Rehab

2025Center for the stay commencing in October indicate Petitioner ' s

2036stay was for rehabilitation services , specifically occupational

2043therapy , speech therapy , and physical therapy . The records

2052include an occupational therapy care plan , occupational therapy

2060progress notes , and a speech therapy plan for treatment . The

2071records further include progress notes that include an

" 2079assessment and plan " to address the hemorrhagic cerebral

2087vascular accident to include physical therapy and occupational

2095therapy . Dr . Rodriguez testified tha t the records did not

2107indicate any need for skilled nursing care .

211523 . Dr . Rodriquez testified that the records from the Rehab

2127Center for the stay commencing in November also evidence that

2137Petitioner was primarily receiving rehabilitative services ,

2143specifi cally physical therapy and occupational therapy services .

2152Petitioner presented to the Rehab Center with motor control

2161deficits , right - side balance hemiplegia , balance deficits ,

2169impaired coordination , poor functional activity tolerance , and

2176poor safety awar eness . A physical therapy plan was completed in

2188order to address these issues . Petitioner also presented with a

2199decline in her functioning activities of daily living , such as

2209self - feeding and functional mobility . An occupational therapy

2219plan was complet ed in order to address these issues .

2230Dr . Rodriguez testified that there was no documentation as to

2241the need for skilled nursing care .

224824 . The claim forms submitted by the Rehab Center to AvMed

2260also indicate that Petitioner was primarily receiving

2267rehabi litation services , specifically physical therapy ,

2273occupational therapy , and speech therapy .

227925 . On December 1 , 2016 , AvMed denied the Level I Appeal on

2292the basis that the inpatient stay commencing in November for the

2303purpose of rehabilitation is not a cov ered benefit .

231326 . By letter dated December 5 , 2016 , a request for a

2325Level II Appeal was submitted by Petitioner's daughter, Marie

2334Wright . The letter requests coverage for acute rehabilitation .

2344The letter specifically alleged that AvMed refused to " grant

2353[Petitioner] acute and skilled rehabilitation to put [Petitioner]

2361on her feet again ." Ms . Wright states that she wants Petitioner

2374to " receive the Acute Rehabilitation [Petitioner] so desperately

2382needs and deserves ."

238627 . As supportive documentation for t he Level II Appeal

2397request , Ms . Wright attached a physical therapy evaluation from

2407Memorial Hospital .

241028 . Kathy Flippo , a registered nurse and employee of

2420Respondent , reviewed the Level II Appeal . Ms . Flippo ' s opinion

2433was that the stays at the Rehab Cent er were primarily for

2445purposes of rehabilitation . Ms . Flippo testified that the focus

2456of the treatment at the Rehab Center for both stays was

2467rehabilitation services to provide assistance and/or training

2474with activities of daily living , such as moving in bed , getting

2485out of bed , and feeding . Ms . Flippo testified that she reviewed

2498the records from Jackson Memorial Hospital , the Rehab Center , and

2508Memorial Hospital , and there was no indication that Petitioner

2517needed skilled nursing services . Ms . Flippo test ified that

2528Petitioner ' s medications were all oral and the Foley catheter did

2540not require skilled care . Ms . Flippo testified that the

2551statements of Petitioner ' s representative , Ms . Wright , further

2561confirmed that the intent was for Petitioner to receive

2570reh ab ilitation at the Rehab Center .

257829 . By letter dated December 21 , 2016 , Respondent notified

2588Petitioner of the decision to deny the claim as a non - covered

2601service .

260330 . Ms . Wright testified that her mother needed total care

2615for all of her needs and was not in need of rehabilitation

2627services until after Petitioner ' s discharge from the Rehab Center

2638on January 14 , 2017 . Ms . Wright testified that she did call

2651PeopleFirst to request a change in Petitioner ' s health plan as

2663rehabilitation services were not covere d under the current AvMed

2673plan . Ms . Wright stated that she did not recall the timeframe of

2687the call but that she was asking about the possibility of

2698changing the plan , not because Petitioner needed rehab ilitation

" 2707right then and there , " but that she was l ooking at " options for

2720down the road ."

272431 . However , the call records from PeopleFirst evidence

2733that Ms . Wright contacted PeopleFirst on October 19 , 2016 , in an

2745effort to " upgrade " Petitioner ' s insurance to a plan that covers

2757rehabilitation services . Duri ng the call , Ms . Wright was

2768informed that any changes to the plan would not take effect until

2780January 1 , 2017 . In response , Ms . Wright stated , " Ok , so that

2793won ' t help us , I mean it could help us for her second step of

2809rehab but it is not going to help us now . Right now we are you

2825know stuck in the middle between acute rehab and Avmed and

2836Medicare so I was hoping that I could just fix it by upgrading

2849her plan if it was going to work immediately ."

285932 . Furthermore , Ms . Wright ' s own statements in the Level I

2873Appeal r equest dated November 30 , 201 6, and the Level II Appeal

2886request dated December 5 , 2016 , both indicate that M s . Wright ' s

2900intent was to secure coverage for rehab ilitation services well

2910before Petitioner ' s discharge on January 14 , 2017 .

292033 . Petition er ' s sister , Lorraine Simpson ' s , call to

2933PeopleFirst also confirms that Petitioner was placed in the Rehab

2943Center for the purpose of obtaining rehabilitation services .

2952Ms . Simpson called PeopleFirst on December 27 , 2016 , in order to

2964upgrade Petitioner ' s p olicy . Ms . Simpson stated Petitioner

" 2976needs rehab and no one is able to give it to her because she

2990hasn ' t got the coverage ."

299734 . Additionally , the family placed calls to AvMed

3006regarding coverage of inpatient rehabilitation at a Rehab Center .

3016On October 8 , 2016 , three days prior to the pre - authorization

3028denial and seven days prior to admission to the Rehab Center ,

3039Ms . Simpson was notified that inpatient rehabilitation services

3048at a skilled nursing facility are not a covered benefit . On

3060October 14 , 2016 , three days before Petitioner was admitted to

3070the Rehab Center , Ms . Simpson again contacted AvMed and was

3081notified that the Plan does not cover inpatient admissions for

3091the purpose of rehabilitation .

309635 . At no time was Petitioner or her family advised that

3108either stay at the Rehab Center would be covered . While

3119Ms . Wright and Ms . Simpson testified that Claudia Martinez with

3131AvMed notified them that the stay commencing in October would be

3142covered , Ms . Martinez testified that she did not tell Petitioner

3153or h er family that the stay would be covered and that , in fact ,

3167she told them that the request for pre - authorization was denied . 2/

3181Ms . Martinez further testified that Ms . Wright asked her about

3193changing the health plan since rehab ilitation services were not

3203c overed , and Ms . Martinez informed Ms . Wright to contact member

3216services . Ms . Martinez confirmed that AvMed does not have any

3228authorizations on file for the stays in question .

323736 . Ms . Wright testified that AvMed ' s approval of 100 days

3251at the facility was documented in Petitioner ' s Exhibit 2 .

3263However , the form entitled " Insurance Co - Payment " is not a

3274document generated or used by AvMed . The document itself has the

3286name of the skilled nursing facility , The Rehabilitation Center

3295at Hollywood Hills LLC , on t he bottom . Furthermore , the document

3307states that the policy covers up to 100 days at a skilled nursing

3320facility , which corresponds with Medicare ' s maximum for coverage

3330as opposed to the State of Florida coverage for skilled nursing

3341which covers a maximum of 60 days in a skilled nursing facility .

335437 . Due to Petitioner ' s age , she was eligible for Medicare .

3368The Plan provides for coordination of benefits when a member is

3379Medicare eligible . When the member is an active employee , the

3390Plan is typically the pri mary payor while Medicare is the

3401secondary payor . 3/ In a case for which the Plan is a primary

3415payor , and the medical claim at issue is not a covered benefit ,

3427Medicare is able to provide coverage for the claim . In this

3439case , Medicare covered a portion of Petitioner ' s stay at the

3451Rehab Center .

345438 . Unlike the Plan at issue in this action , Medicare does

3466not limit or exclude coverage for rehabilitation stays in a

3476skilled nursing fa cility . Medicare covers up to 100 days in a

3489skilled nursing facility . Medicar e typically covers 100 percent

3499of the inpatient stay for the first 20 days . For days 21 through

3513100 , the member is responsible for a co - payment of $161 . 00 per

3528day .

3530CONCLUSIONS OF LAW

35333 9 . DOAH has jurisdiction of the subject matter of and the

3546parties to t his proceeding . §§ 120 . 569 and 120 . 57(1) , Fla . Stat .

356440 . Respondent is the state agency charged by the

3574L egislature with the duty to oversee the administration of the

3585state group insurance program . § 110 . 123 , Fla . Stat .

359841 . The Plan is a health insuranc e benefit enacted by the

3611Florida Legislature and offered by Respondent . § 110 . 123 , Fla .

3624Stat .

362642 . In an administrative proceeding , the party asserting

3635the affirmative of an issue has the burden to prove by a

3647preponderance of the evidence that it is entit led to the relief

3659sought . Alexander v . Dep ' t of Mg m t . S e rvs . , Case No . 13 - 2095 , RO

3683at 20 (Fla . DOAH Aug . 16 , 2013) ( citing Young v . Dep ' t of Cmty .

3703Aff . , 625 So . 2d 831 , 833 - 834 (Fla . 1993) ) ; Dep ' t of Transp . v .

3725J . W . C . Co . , 396 So . 2d 778 , 788 (Fla . 1st DCA 1981); Balino v .

3747Dep ' t of HRS , 348 So . 2d 349 , 350 (Fla . 1st DCA 1977) . Thus ,

3765Petitioner has the initial burden of demonstrating by a

3774preponderance of the evidence that she is entitled to the relief

3785sought . If Petitioner meets h er burden , the burden the n shifts

3798to Respondent to prove that the requested relief was not covered

3809due to a policy exclusion . Id . ( citing Herrera v . C . A . Seguros

3827Catatumbo , 844 So . 2d 664 , 668 (Fla . 3d DCA 2003) , and State

3841Comprehensive Health Ass ' n v . Carmichael , 706 So . 2d 319 , 320

3855(Fla . 4th DCA 1997) ) .

386243 . The Plan provides coverage for rehabilitation services ;

3871however , there are several limitations on coverage .

3879Rehabilitative services are not covered when the member is

3888admitted to a skilled nursing facility primarily for the purpose

3898of providing rehabilitative services .

390344 . Petitioner argues that the stays should be covered

3913because Petitioner was very sick and was in need of skilled care .

3926There is no dispute that Petitioner was sick and in need of

3938skilled care , the question here is whether that skilled care was

3949primarily rehabilitation or skilled nursing care .

395645 . The overwhelming weight of the evidence supports a

3966finding that both stays at the Rehab Center were primarily for

3977the purpose of rehabilitation . The evidence p resented further

3987substantiates a finding that Ms . Wright 's and Ms . Simpson ' s

4001intent in placing Petitioner in the Rehab Center was to provide

4012rehabilitation services to Petitioner . The Level I and Level II

4023Appeal requests and the phone calls to AvMed and P eopleFirst all

4035indicate that Petitioner was placed in the facility , not only for

4046the primary purpose of rehabilitative services but for the sole

4056purpose of rehabilitation services . Additionally , the evidence

4064shows that Petitioner and/or her family were pl aced on notice

4075prior to each stay at the Rehab Center that the stays would not

4088be covered .

409146 . It is important to note that the Plan requires pre -

4104authorization for stays at a skilled nursing facility . The

4114requirement of pre - authorizing stays serves to no tify members

4125before they incur the expense of a service , whether or not that

4137service is a covered benefit of the Plan . This allows the member

4150to make an informed decision regarding their medical care . In

4161the case of a denial , members are free to follow t hrough with the

4175medical service with an understanding that the Plan will not

4185cover associated expenses .

418947 . On numerous occasions Petitioner and her family were

4199made aware that the stays at the Rehab Center would not be

4211covered . In the case of the Octobe r admission , they were made

4224aware several days prior to admission to the facility . In the

4236case of the November admission , they were made aware on the same

4248day as the request f or pre - authorization . Additionally ,

4259throughout the entire appeals process , Peti tioner remained at the

4269facility with the knowledge that the Plan was denying coverage

4279for the stays .

428348 . Petitioner questions where the Plan wanted Petitioner

4292to go upon release from her admissions to Jackson Memorial

4302Hospital and Memorial Hospital . Impo rtantly , the ultimate

4311decision regarding need for treatment , the type of treatment

4320needed , and the appropriate level of treatment is a decision that

4331is made by the physician and the member . Respondent and AvMed

4343merely make decisions related to coverage un der the health plan .

435549 . The fact that a service is recommended or is considered

4367to be medically necessary by a member ' s treating physician does

4379not mean that the service is a covered benefit pursuant to the

4391Plan . If that was the case , the insurance comp any would

4403ostensibly pay every claim submitted . Even if services are

4413determined to be medically necessary , they are not payable under

4423the P lan if the service is specifically limited or excluded .

4435Therefore , regardless of whether the rehabilitation services were

4443necessary in this case , it would not be a covered benefit due to

4456the applicable limitation/exclusion . It should be noted that

4465there were other options available to Petitioner , such as home

4475health services .

447850 . The totality of the evidence in this c ase shows that

4491not only was the primary reason for the stay at the Rehab Center

4504for rehabilitation , it was the sole reason for her stay . As

4516such , the stays at the Rehab Center were a non - covered benefit ,

4529and Petitioner ' s request for coverage should be den ied .

4541RECOMMENDATION

4542Based on the foregoing Findings of Fact and Conclusions of

4552Law , it is RECOMMENDED that the Department of Management

4561Services , Division of State Group Insurance , issue a final order

4571denying Petitioner ' s claim for coverage of the stays at The

4583Rehabilitation Center at Hollywood Hills LLC, and further ,

4591denying Petitioner ' s request for attorney ' s fees and costs .

4604DONE AND ENTERED this 11th day of August , 2017 , in

4614Tallahassee , Leon County , Florida .

4619S

4620MARY LI C REASY

4624Administrative Law Judge

4627Division of Administrative Hearings

4631The DeSoto Building

46341230 Apalachee Parkway

4637Tallahassee , Florida 32399 - 3060

4642(850) 488 - 9675

4646Fax Filing (850) 921 - 6847

4652www . doah . state . fl . us

4661Filed with the Clerk of the

4667Division of Administra tive Hearings

4672this 11th day of August , 2017 .

4679ENDNOTE S

46811/ Although Petit i oner appeared, was sworn, and was present for

4693the final hearing, she was physically unable to tes t ify.

47042/ The undersigned does not attribute the contradiction to deceit

4714by Petiti oner's sister and daughter. Rather, it is clear that

4725th is was a highly stressful and emotional time for them as they

4738sought the best care possible consistent with Petitioner's

4746physician 's recommendation. It is possible that someone from the

4756Rehab Center erroneously informed the family that benefits were

4765pre - authorized through the Plan or that they simply

4775misunderstood .

47773/ Due to Petitioner's decades of dedicated service to the State

4788as a professor who never took sick time, she had a significant

4800bank of leave available and she remained on the payroll as an

4812employee for an extended period of time after her stroke. This

4823resulted in the Plan being the primary insurance coverage for her

4834stays in the hospitals and the Rehab Center, rather than

4844Medicare.

4845COP IES FURNISHED:

4848Anita J . Patel , Esquire

4853Department of Management Services

48574050 Esplanade Way , Suite 160

4862Tallahassee , Florida 32399

4865(eServed)

4866Bradley Seldin , Esquire

4869The Seldin Law Firm , P . A .

48771000 5th Street , Suite 200

4882Miami Beach , Florida 33139

4886(eServed )

4888J. Andrew Atkinson, General Counsel

4893Office of the General Counsel

4898D epa r tment of Management Services

49054050 Esplanade Way, S uite 160

4911Tallahassee, Florida 32399 - 0950

4916(eServed)

4917NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

4923All parties have the right to submit wr itten exceptions within

493415 days from the date of this Recommended Order . Any exceptions

4946to this Recommended Order should be filed with the agency that

4957will issue the Final Order in this case .

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Proceedings
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Date: 02/08/2018
Proceedings: Agency Final Order
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Date: 02/08/2018
Proceedings: Respondent's Motion for Confidential Court Filing filed.
Date: 02/08/2018
Proceedings: Agency Final Order filed.  Confidential document; not available for viewing.
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Date: 08/11/2017
Proceedings: Recommended Order
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Date: 08/11/2017
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
Date: 08/11/2017
Proceedings: Recommended Order (hearing held July 14, 2017). CASE CLOSED. (medical information, not available for viewing)  Confidential document; not available for viewing.
PDF:
Date: 07/24/2017
Proceedings: Petitioner's Motion for Confidential Court Filing filed.
Date: 07/24/2017
Proceedings: Proposed Final Order for Petitioner, Elizabeth Wright filed (medical records not available for viewing).  Confidential document; not available for viewing.
Date: 07/24/2017
Proceedings: Respondent's Proposed Recommended Order filed (medical records not available for viewing).  Confidential document; not available for viewing.
PDF:
Date: 07/24/2017
Proceedings: Respondent's Motion for Confidential Court Filing filed.
PDF:
Date: 07/17/2017
Proceedings: Amended Notice of Intent to Make for Claim Attorney's Fees by Petitioner filed.
Date: 07/14/2017
Proceedings: CASE STATUS: Hearing Held.
Date: 07/14/2017
Proceedings: Statement of Person Administering Oath filed (confidential information not available for viewing).  Confidential document; not available for viewing.
Date: 07/14/2017
Proceedings: Statement of Person Administering Oath filed (confidential information; not available for viewing).  Confidential document; not available for viewing.
PDF:
Date: 07/13/2017
Proceedings: Amended Respondent's Exhibit List and Witness List filed.
PDF:
Date: 07/13/2017
Proceedings: Petitioner's Redacted Exhibit 4 filed.
PDF:
Date: 07/13/2017
Proceedings: Petitioner's Redacted Exhibit 3 filed.
Date: 07/13/2017
Proceedings: Petitioner's Redacted Exhibit 2; part 3 filed (medical records; not available for viewing).  Confidential document; not available for viewing.
Date: 07/13/2017
Proceedings: Petitioner's Redacted Exhibit 2; part 2 filed (medical records; not available for viewing).  Confidential document; not available for viewing.
Date: 07/13/2017
Proceedings: Petitioner's Redacted Exhibit 2; part 1 filed (medical records, not available for viewing).  Confidential document; not available for viewing.
Date: 07/13/2017
Proceedings: Petitioner's Redacted Exhibit 1 filed (medical records; not available for viewing).  Confidential document; not available for viewing.
PDF:
Date: 07/13/2017
Proceedings: Order Granting Respondent's Motion for Official Recognition.
PDF:
Date: 07/07/2017
Proceedings: Respondent's Notice of Filing Proposed Exhibits filed.
PDF:
Date: 07/07/2017
Proceedings: Respondent's Exhibit List and Witness List filed.
PDF:
Date: 07/07/2017
Proceedings: Notice of Intent to Make for Claim Attorney's Fees By Petitioner filed.
PDF:
Date: 07/07/2017
Proceedings: Witness and Exhibit List filed.
PDF:
Date: 07/07/2017
Proceedings: Petitioner's Response to Respondent's First Request for Production filed.
Date: 07/07/2017
Proceedings: Respondent's Notice of Filing Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 07/07/2017
Proceedings: Notice of Appearance (Bradley Seldin) filed.
PDF:
Date: 07/06/2017
Proceedings: Respondent's Motion for Official Recognition filed.
PDF:
Date: 06/29/2017
Proceedings: Notice of Intent to Offer Business Records (AvMed) filed.
PDF:
Date: 06/29/2017
Proceedings: Notice of Intent to Offer Business Records filed.
PDF:
Date: 06/12/2017
Proceedings: Order Allowing Testimony by Telephone.
PDF:
Date: 06/09/2017
Proceedings: Respondent's Motion for Telephonic Appearance of Witness filed.
PDF:
Date: 05/26/2017
Proceedings: Notice of Service of Respondent's First Request for Production of Documents to Petitioner filed.
PDF:
Date: 05/16/2017
Proceedings: Notice of Hearing by Video Teleconference (hearing set for July 14, 2017; 9:00 a.m.; Lauderdale Lakes and Tallahassee, FL).
PDF:
Date: 05/16/2017
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 05/15/2017
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 05/10/2017
Proceedings: Initial Order.
Date: 05/09/2017
Proceedings: Request for Administrative Hearing filed.  Confidential document; not available for viewing.
Date: 05/09/2017
Proceedings: Agency action letter filed.  Confidential document; not available for viewing.
Date: 05/09/2017
Proceedings: Agency referral filed.  Confidential document; not available for viewing.

Case Information

Judge:
MARY LI CREASY
Date Filed:
05/09/2017
Date Assignment:
05/10/2017
Last Docket Entry:
02/08/2018
Location:
Lauderdale Lakes, Florida
District:
Southern
Agency:
Other
 

Counsels

Related Florida Statute(s) (1):