17-002754
Galencare, Inc., D/B/A Northside Hospital vs.
Florida Department Of Health
Status: Closed
Recommended Order on Wednesday, December 20, 2017.
Recommended Order on Wednesday, December 20, 2017.
1STATE OF FLORIDA
4DIVISION OF ADMINISTRATIVE HEARINGS
8GALENCARE, INC., d/b/a NORTHSIDE
12HOSPITAL,
13Petitioner,
14vs.
15FLORIDA DEPARTMENT OF HEALTH,
19Case No. 17 - 2754
24Respondent,
25and
26BAYFRONT HMA MEDICAL CENTER,
30LLC, d/b/a BAYFRONT HEALTH -
35ST. PETERSBURG; AND ST. JOSEPH'S
40HOSPITAL, INC., d/b/a
43ST. JOSEPH'S HOSPITAL,
46Intervenors.
47_______________________________/
48RECOMMENDED ORDER
50A final hearing was held in this matter before Robert S.
61Cohen, Administrative Law Judge ( Ð ALJ Ñ ) with the Division of
74Administrative Hearings ( Ð D OAH Ñ ), on July 12 and 13 , 2017, in
89Tallahassee , Florida.
91APPEARANCES
92For Galencare, Inc., d/b/a Northside Hospital:
98Stephen A. Ecenia, Esquire
102Rutledge Ecenia, P.A.
105119 South Monroe Street, Suite 202
111Post Office Box 551
115Tallahassee, Florida 32302 - 0551
120For Florida Department of Health :
126Jay Patrick Reynolds, Esquire
130Michael Jovane Wi lliams, Esquire
135Prosecution Services Unit
138Department of Health
1414052 Bald Cypress Way , Bin A02
147Tallahassee, Florida 32399
150For Bayfront HMA Medical Center, LLC, d/b/a Bayfront
158Healt h - St. Petersburg:
163Timothy Bruce Elliott, Esquire
167Smith & Associates
1703301 Thomasville Road , Suite 201
175Tallahassee, Florida 32308
178For St. JosephÓs Hospital, Inc., d/b/a St. JosephÓs
186Hospital:
187Karen Ann Putnal, Esquire
191Moyle Law Firm, P.A.
195118 North Gadsden Street
199Tallahassee, Florida 32301
202R. Kathleen Brown - Blake, Esquire
2081520 Kil learn Center Boulevard
213Tallahassee, Florida 32309
216STATEMENT OF THE ISSUE
220The issue in this case is whether the application filed with
231the Department of Health (ÐDepartmentÑ) on March 31, 2017 , by
241Galencare Inc., d/b/a Northside Hospital (ÐNorthsideÑ) , to
248operate as a provisional Level II trauma center met the
258applicable criteria and standards under Part II, Chapter 395,
267Florida Statutes (2017) , 1 / and Florida Administrative Code
276Chapter 64J - 2.
280PRELIMINARY STATEMENT
282On May 1, 2017, the De partment notified Petitioner,
291Northside, that its application to become a provisional Level II
301trauma center was denied. Northside challenged the denial by
310filing a petition pursuant to section 120.57(1), Florida
318Statutes. The DepartmentÓs review determi ned that NorthsideÓs
326a pplication failed to meet at least three of the Critical
337Elements required by law for a trauma center. On May 15, 2017, a
350Notice of Agency Referral was filed at DOAH , whereby the p etition
362was assigned DOAH Case No. 17 - 2754. On May 1 8, 2017, Bayfront
376HMA Medical Center, LLC, d/b/a Bayfront Health - St. Petersburg
386(ÐBayfrontÑ) , filed a Petition to Intervene asserting that, as an
396existing trauma center in the same Trauma Service Area ( Ð TSA Ñ ) ,
410it had standing to intervene , including becaus e its substantial
420interests would be impacted should Northside be approved. On
429May 25, 2017, St. JosephÓs Hospital, Inc., d/b/a St. JosephÓs
439Hospital (ÐSJHÑ) , filed a Petition to Intervene with Full - party
450Status. In a June 9, 2017 , Order, BayfrontÓs inte rvention was
461granted, but with some limitations on BayfrontÓs participation.
469In the same Order, SJH was granted leave to intervene, but with
481greater limitations than Bayfront. The final hearing in this
490matter was held on July 12 and 13, 2017, in Tallahas see, Florida.
503At the hearing, Northside presented the testimony of Peter
512Kennedy, Doreen Gilligan, Angela Chisolm, and Dr. Erik Barquist.
521The Department presented the testimony of Cynthia Dick (ÐChief
530DickÑ), the DepartmentÓs assistant deputy secretary o f Health and
540also the interim d irector for the Division of Emergency
550Preparedness and Community Support, with oversight of several
558divisions, bureaus and programs , including the DepartmentÓs
565ÐTrauma Program.Ñ Intervenor, Bayfront, presented the testimony
572of its corporate representative, Dr. Steven Epstein. Joint
580Exhibits 1 through 10 were admitted into evidence. NorthsideÓs
589Exhibits 1 through 6, 10 through 15, 20, 23 , and 26 were admitted
602into evidence. In addition, the ALJ took official recognition of
612NorthsideÓs Exhibits 7 and 8. The DepartmentÓs Exhibits 2 and 3
623were admitted into evidence , and the ALJ took official
632recognition of BayfrontÓs Exhibits 11 through 13. Intervenor,
640SJH, monitored the hearing , but did not actively participate in
650the heari ng and so did not offer any exhibits into evidence.
662After an initial deadline of 30 days from the filing of the
674transcript for filing proposed recommended orders was
681established, the parties requested, and were granted , three
689extensions of time to file th eir proposals. All parties have
700timely submitted proposed findings of fact and conclusions of law
710on or before October 2, 2017 , which have been duly considered in
722the preparation of this Recommended Order.
728FINDING S OF FACT
732I. Parties
7341. The Department is an agency of the State of Florida
745created pursuant to section 20.43, Florida Statutes. The
753DepartmentÓs mandate is to Ðpromote, protect and improve the
762health of all people in the state , Ñ and it has a primary
775responsibility for evaluating provisional trauma center
781applications submitted by acute care hospitals. § § 381.001 and
791395.40(3), Fla. Stat.
7942. Northside is a 288 - bed acute - care hospital located in
807TSA 9, Pinellas County, Florida. Northside provides a wide range
817of services, including inpatien t cardiovascular and neuroscience
825services.
8263. Northside has developed a trauma program and submitted
835an application to operate as a provisional Level II trauma center
846in March 2017. The DepartmentÓs preliminary determination to
854deny NorthsideÓs applic ation on May 1, 2017 , is the subject of
866this proceeding.
8684. Bayfront is an acute - care hospital located in TSA 9,
880Pinellas County, Florida. Bayfront has been designated by the
889Department as a Level II trauma center.
896II. NorthsideÓs Trauma Center Ap plication
902A. Northside Submitted a Timely Letter of Intent
9105. In the summer of 2016, Northside received a letter from
921the Department notifying Northside of the opportunity to submit a
931letter of intent to become a trauma center.
9396. Northside ti mely submitted a letter of intent with the
950Department in September 2016. This letter indicated that
958Northside would seek approval from the Department to operate as a
969Level II trauma center. Northside was well - situated for a trauma
981center because of the r esources and services already in place at
993the hospital. Moreover, Northside was prepared to open a trauma
1003program because it already had extensive experience treating
1011critically ill patients.
10147. After Northside submitted its letter of intent, the
1023Depa rtment responded by sending Northside a notice accepting its
1033letter of intent and providing information on the application
1042process. The notice directed Northside to the DepartmentÓs
1050trauma center application and contained instructions for the
1058completion a nd submission of the application.
1065B. Northside Established a Full Trauma Program a fter the
1075Department Accepted its Letter of Intent
10818. Once Northside received the DepartmentÓs notice
1088confirming acceptance of its letter of intent, it began making
1098significant investments of resources and capital to develop its
1107trauma program. It did so to ensure that its forthcoming
1117application was compliant with the requirements set forth in
1126DOH Pamphlet (DHP) 150 - 9 (the ÐTrauma StandardsÑ or ÐDHPÑ) , which
1138is inco rporated by reference in r ule 64J - 2.011.
11499. As part of the development of its trauma program,
1159Northside hired Doreen Gilligan in October 2016 to serve a s
1170d irector of Trauma Services. The hospital also worked with Angie
1181Chisolm to draw on resources from other approved trauma centers,
1191such as trauma - related policies and procedures and best practices
1202for trauma center operations.
120610. NorthsideÓs expertise in advanced, life - saving care,
1215including cardiovascular and neuroscience programs and its
1222intensive care unit (ÐICUÑ) , made it a well - qualified candidate
1233to open a new trauma center.
123911. Between October 1, 2016 , and April 1, 2017, Northside
1249invested over $4 million to develop its trauma program.
125812. Northside invested $2.5 million in physical p lant
1267improvements and equipment. These improvements included:
1273 A helipad, which is properly licensed by
1281the Department of Transportation and FAA.
1287The helipad is operational and Northside is
1294already receiving patients from helicopters
1299on a daily basis in its capacity as an acute -
1310care hospital.
1312 Two state - of - the - art trauma resuscitation
1323bays in the emergency department (ÐEDÑ) that
1330are in immediate proximity to the helipad.
1337These new trauma bays can accommodate up to
1345four trauma patients at the same time.
1352 The expansion of the ICU to include 12 beds
1362that are specifically designated for trauma
1368patients.
1369 The expansion of one of the operating rooms
1378because trauma patients often require care
1384from multiple doctors simultaneously.
1388 The purchase of new equipment, including
1395new ICU monitors, operating room equipment,
1401and equipment to support physician
1406subspeci alists.
1408 The purchase of a blood track machine for
1417the emergency department. This machine
1422dramatically reduces the amount of time it
1429tak es for patients to receive blood
1436transfusions.
1437 The purchase of a platelet function testing
1445machine and a thromboelastography machine.
1450These machines help identify where a trauma
1457patient is bleeding. These machines also
1463play a critical role in quickl y stopping
1471bleeding Î one of the key functions that
1479every traum a center must perform.
1485 The purchase of a second computed
1492tomography (ÐCTÑ) machine dedicated solely to
1498the provision of radiology services needed by
1505trauma patients.
150713. Northside inves ted approximately $1.7 million in
1515physician and staff employment and recruitment. This investment
1523has enabled Northside to do the following:
1530 Provide continuous, around - the - clock trauma
1539surgeon coverage, 7 days a week (beginning
1546February 16, 2017).
1549 Provide continuous, around - the - clock
1557anesthe siology coverage.
1560 Provide hospital coverage for the required
156719 physician sub - specialty groups. These
1574physicians are able to arrive at the hospital
1582within 30 minutes or less.
1587 Hire more than 30 addition al full - time
1597nurses to meet the staffing requirements in
1604the Trauma Standards. These hires have
1610allowed Northside to provide a continuous,
1616in - house presence of operating room nurses
1624and technicians.
1626 Hire specialized administrative staff for
1632the traum a program, including Doreen Gilligan
1639(Director of Trauma Services), a trauma
1645registrar, and a performance improvement
1650coordinator dedicated solely to ensuring
1655NorthsideÓs trauma patients receive high
1660quality care. Once NorthsideÓs trauma
1665program becomes o perational, Northside plans
1671to hire a second trauma performance
1677improvement coordinator.
167914. Between January and March 2017, Northside provided over
16885,000 hours of trauma training to its staff, including the CEO
1700and CFO of the hospital. The major focu s of this training was
1713the Trauma Nursing Core Course (ÐTNCCÑ) for nursing staff, which
1723is the foundation of emergency nursing education and ensures that
1733the nursing staff can provide high - quality care for the most
1745severely injured patients. The hospital implemented nursing
1752education requirements which exceeded the Trauma Standards. Some
1760of this training included actual operational practice using
1768simulations and mock trauma drills.
177315. Northside implemented over 200 new facility policies
1781related to tra uma during this period. Northside subsequently
1790trained its staff on these new programs.
179716. Northside made all of these investments prior to
1806March 31, 2017, the date on which Northside submitted its
1816applic ation to the Department.
1821C. Northside Timely Assembled and Submitted Its Trauma
1829Center Application and Deficiency Response to the Department
183717. NorthsideÓs application was prepared by a core team
1846whose mission was to ensure that the application fully complied
1856with the Trauma Standards. Th e key members of that team were
1868Peter Kennedy, chief operating officer ; Doreen Gilligan, d irector
1877of Trauma Services; Dr. Erik Barquist, interim trauma medical
1886director ; and Angie Chisolm , assistant vice president of Trauma
1895Services for HCA East and West F lorida Divisions. The final
1906application submitted to the Department encompassed over 10,000
1915pages of information. Because the application was too voluminous
1924for any one person to prepare alone, each of the team members
1936played an important role in ensurin g the application addressed
1946each Trauma Standard. Preparation of the application involved
1954thousands of staff hours and required close cooperation with the
1964physicians, staff, and community members.
196918. Northside timely submitted its trauma center
1976applic ation (ÐNorthside ApplicationÑ) to the Department on
1984March 31, 2017 .
198819. After receiving the Northside A pplication, the
1996Department arranged for it to be reviewed by two outside experts,
2007Dr. Lawrence Reed and Nurse Susan Cox. Both Dr. Reed and Nurse
2019Cox have reviewed trauma applications on behalf of the Department
2029in the past.
203220. On April 14, 2017, the Department sent Northside a
2042letter notifying it of the deficiencies that Dr. Reed and
2052Nurse Cox had identified (the ÐDeficiency NoticeÑ). The
2060Departme nt provided a checklist ( Department of Health Initial
2070Provisional Review Checklist for Northside, Apr il 5, 2017 ,
2079hereafter referred to as the ÐInitial ChecklistÑ ) based on the
2090Trauma Standards with boxes marked ÐYesÑ or ÐNoÑ to indicate
2100whether the reviewe rs found evidence to demonstrate that each
2110particular Trauma Standard and subpart w as met. The checklist
2120also contained written comments from the reviewers for subparts
2129which were checked ÐNo. Ñ Of the more than 350 subparts that make
2142up the Trauma Standa rds, the reviewers only identified 35 about
2153which they had concerns or additional questions. Most of the
2163comments from the reviewers consisted of simple requests for
2172clarification. In some cases, the reviewers asked for
2180information that Northside had alr eady submitted with the initial
2190application on March 31, 2017.
219521. Northside timely responded to each deficiency
2202identified by the Department on April 21, 2017 (the ÐDeficiency
2212ResponseÑ), five business days after receipt of the Deficiency
2221Notice. The Deficiency Response was prepared by the same team
2231that prepared the initial application. Much like the initial
2240application, the teamÓs role was to ensure that each concern was
2251addressed and that the application demonstrated that the hospital
2260met the Traum a Standards. The Deficiency Response included
226978 supporting exhibits consisting of hundreds of pages.
227722. The Deficiency Response was divided in two sections:
2286(1) a narrative table; and (2) supporting exhibits to the
2296narrative table. In the narrative table, Northside addressed
2304each Trauma Standard subpart identified in the Initial Checklist
2313as an area not met or an area of concern. The table was
2326organized into three columns: the first reciting the subpart
2335language; the second copying the reviewer co ncern from the
2345Initial Checklist; and the third detailing NorthsideÓs narrative
2353response or explanation to each comment.
235923. The Deficiency Response was also reviewed by Dr. Reed
2369and Nurse Cox. These reviewers determined that Northside
2377addressed and co rrected the vast majority of deficiencies
2386identified in the initial review. Only three Trauma Standard
2395subparts were identified as remaining areas of concern:
2403Standard V(B)(3)(a)(1), Standard V(B)(3)(d), and Standard
2409XVIII(G). Each of these issues was i dentified by Dr. Reed.
2420Neither Dr. Reed nor Nurse Cox recommended to the Department that
2431NorthsideÓs application be denied.
243524. On May 1, 2017, the Department informed Northside that
2445its application was not in compliance with the applicable Trauma
2455Stand ards and would be denied (ÐDenial LetterÑ). The Denial
2465Letter did not identify which (if any) of the Standards that the
2477Department believed that Northside had not met. Instead, the
2486Denial Letter attached a checklist indicating concerns with only
2495three su bparts. The Department now takes the position that
2505NorthsideÓs application is deficient because it did not satisfy
2514Standard V(B)(3)(a)(1), Standard V(B)(3)(d), and Standard
2520XVIII(G), although the Department has not stated whether each one
2530of these Standar ds, standing alone, would have (in its view)
2541warranted denial of the application.
254625. The Denial Letter did not afford Northside any
2555opportunity to address the potential issues identified with
2563respect to the three Standards. Instead, it informed Norths ide
2573that its only options were to seek an administrative hearing
2583challenging the DepartmentÓs denial or to submit a trauma center
2593application the following year. Northside therefore did not
2601submit any additional documentation to the Department.
2608D. NorthsideÓs Evidence Establishes That It Satisfied Each
2616of the Three Standards the Department Claimed Were Deficient
2625i. Standard V(B)(3)(a)(1)
262826. Standard V addresses the facility requirements relating
2636to the emergency department. It includes requir ements for a
2646trauma resuscitation area, helipad, emergency physicians, support
2653staff, and trauma flow sheet, among other criteria. This
2662Standard also details the required qualifications for emergency
2670room physicians who may provide care to trauma patients .
2680Emergency room physicians must be board certified in emergency
2689medicine or meet stringent alternate criteria demonstrating their
2697qualifications.
269827. There are two ways to meet the alternate criteria. The
2709first includes attestation from the trauma med ical director that
2719there is a critical need for the physician , completion of an
2730accredited residency training program , documentation that the
2737physician participated in the Advanced Trauma Life Support
2745(Ð ATLS Ñ) program , 48 hours of trauma - related continuing medical
2757education in the past three years , evidence that the physician
2767attends at least 50 percent of the trauma performance improvement
2777meetings , evidence of membership or attendance at regional or
2786national trauma meetings during the past three years , an d
2796attestation by the trauma medical director and emergency
2804department director that the physician compares favorably with
2812other physicians on the trauma call schedule. The second way for
2823a physician to meet the alternate criteria is by providing
2833evidence of board certification in a primary care specialty and
2843attestation by the emergency department director that the
2851physician has worked as a full - time emergency physician for three
2863of the last five years.
286828. As part of its initial application, Northside p rovided
2878the Department with staffing schedules for March, April, and
2887May 2017 , which documented the physicians on staff in the
2897emergency room during those months and the shift times they would
2908cover. Northside also submitted substantial evidence regarding
2915the qualifications of each of these emergency room physicians.
2924One of these emergency room physicians was Dr. Abraham Wilks. At
2935the time it submitted its initial application, Northside believed
2944Dr. Wilks met both paths of the alternate criteria. In
2954pre paration for the initial application, Dr. Wilks, working with
2964Northside, went to extraordinary lengths to secure the seven
2973required components under the first alternate criteria path.
2981Northside also provided evidence that Dr. Wilks qualified under
2990the sec ond alternate criteria path since he was board eligible
3001for family medicine and had been working as an emergency
3011physician for the past five years. The staffing schedules
3020submitted with NorthsideÓs application on March 31, 2017 , showed
3029that Dr. Wilks was scheduled to be the sole physician provider
3040for short periods of time on a limited number of days.
305129. During his review of the initial application, Dr. Reed
3061concluded that Dr. Wilks did not meet either of the alternative
3072criteria because he did not com plete an emergency medicine
3082residency and was no longer board - certified in family medicine.
3093Because Dr. Wilks did not meet these qualification requirements
3102in Standard V(B)(3) as an emergency department physician, he
3111could not be the sole physician provid er in the emergency
3122department.
312330. After receiving the Deficiency Notice and Initial
3131Checklist, Northside immediately took steps to address Dr. ReedÓs
3140comments. NorthsideÓs leadership worked with the director of the
3149emergency department to ensure that Dr. Wilks would not be the
3160sole physician provider in the emergency room. After April 18,
31702017, Dr. Wilks never served as the sole physician provider in
3181the emergency room. The emergency department physician staffing
3189schedule for April and May 2017 , was updated to reflect these
3200changes ( ÐUpdated Staffing ScheduleÑ ) . The other physicians
3210listed on the staffing schedule were appropriately qualified, and
3219the staffing schedule provided for appropriate physician
3226coverage.
322731. In its Deficiency Response, No rthside noted these
3236operational changes regarding Dr. Wilks and specifically
3243addressed Dr. ReedÓs concerns. Northside informed the Department
3251that ÐDr. Wilks has been removed from the ED Trauma assignment
3262and will never be the single provider in the ED, e ffective
3274immediately.Ñ Dr. Reed agreed at his deposition that if
3283Dr. Wilks were removed from the staffing schedule, Northside
3292would be in compliance with Standard V(B)(3)(a)(1).
329932. The Deficiency Response also referenced a related
3307exhibit , which Norths ide intended to be the amended staffing
3317schedule. However, due to a clerical error, NorthsideÓs
3325Deficiency Response included the old staffing schedule from the
3334initial application, which incorrectly showed Dr. Wilks as the
3343sole provider for limited period s. The old staffing schedule
3353contradicted the narrative explanation of NorthsideÓs operational
3360changes included in the Deficiency Response and was clearly
3369submitted in error. Dr. Reed himself noted this contradiction:
3378The response document also states t hat ÐDr. Wilks has been
3389removed from the ED Trauma assignment and will never be the
3400single provider in the ED, effective immediately. However, it
3409appears that Dr. Wilks is the only ED physician on site from
34216a - 8a on May 4, May 7, May 20, and May 21. Ple ase clarify this
3438contradiction.Ñ
343933. The Department did not follow Dr. ReedÓs
3447recommendation. It never contacted Northside to ask why the
3456staffing schedule listed Dr. Wilks as the sole provider for
3466limited periods of time when NorthsideÓs submission e xpressly
3475stated that Dr. Wilks would no longer be the sole provider. Had
3487the Department contacted Northside, it would have learned that
3496the ÐoldÑ staffing schedule had been submitted rather than the
3506current and correct staffing schedule, i.e., the one tha t did not
3518include Dr. Wilks as the sole provider.
352534. Thus, there can be no dispute that, as of April 18,
35372017, ( 1 ) NorthsideÓs operative emergency department staffing
3546schedule was updated to reflect that Dr. Wilks would never be the
3558sole provider; and ( 2 ) at all times, NorthsideÓs emergency
3569department was fully staffed by properly qualified emergency
3577department physicians. Under these circumstances, the Department
3584erred in taking the position that Northside did not satisfy
3594Standard V(B)(3)(a)(1) simply because it mistakenly submitted an
3602outdated staffing schedule to the Department in conjunction with
3611its clear narrative explanation.
3615ii. Standard V(B)(3)(d)
361835. The physician qualifications included in Standard V
3626also require that each physician mainta in a current ATLS provider
3637certification. The ATLS certification is required only of
3645emergency department physicians and trauma surgeons because these
3653are the physicians who treat trauma patients when they first
3663arrive at the trauma center. One of the em ergency department
3674physicians included in NorthsideÓs application is Dr. Joseph
3682Nelson. Dr. Nelson also serves as the emergency department Ós
3692pre - hospital trauma care expert for the Committee of Emergency
3703Preparedness and Readiness, meaning that he is the stateÓs expert
3713on issues relating to the emergency care provided on - site before
3725patients are brought to the hospital. NorthsideÓs application
3733included an extensive set of documents that established
3741Dr. NelsonÓs credentials, including the following: a com pilation
3750of Dr. NelsonÓs certifications, proof of his osteopathic board
3759certification, his Florida Department of Health medical license,
3767his physician profile with the American Medical Association,
3775proof of his continuing medical education hours, his lette r of
3786privileges at Northside, and his most recent ATLS certificate.
3795Dr. NelsonÓs ATLS certificate included a letter from ATLS that
3805recognized Dr. Nelson for high scores on his written and
3815practical tests and recommended that he apply to be an ATLS
3826course i nstructor, an honor that is accorded only to doctors who
3838attain the best performances at the training course.
384636. At the time Northside submitted its initial
3854application, Dr. NelsonÓs ATLS certification had recently expired
3862and he was planning to take a course to renew his certification.
3874Dr. Nelson was aware of the expiration before the submission and
3885made a concerted effort to complete the course in advance by
3896registering for a course in February 2017. However, the course
3906Dr. Nelson was originally sched uled to take in February 2017 was
3918cancelled due to a snowstorm. Because ATLS courses are in high
3929demand and often full, Dr. Nelson was not able to immediately
3940reschedule for a course in his region. After working with
3950Northside and Angie Chisolm, he regis tered for another course to
3961be held in Tallahassee on April 23, 2017. Northside included
3971proof of his course registration with its initial application.
398037. In the Deficiency Notice and Initial Checklist provided
3989by the Department, Dr. Reed noted that D r. NelsonÓs ATLS
4000certificate had expired and acknowledged that he was scheduled to
4010take his ATLS course on April 23, 2017. Dr. Reed asked the
4022hospital to Ðprovide evidence of successful completion of the
4031ATLS course he is scheduled to take on 4/23/2017.Ñ Dr. Reed did
4043not ask the hospital to submit any further documentation before
4053t he certificate arrived.
405738. On multiple occasions, Northside sought clarification
4064from the Department regarding how it should establish that
4073Dr. Nelson was in compliance with Standard V(B)(3)(d). Before
4082Northside submitted its initial application to the Department, it
4091informed the Department that Dr. Nelson was registered for and
4101planned to take the ATLS course on April 23, 2017 , and asked for
4114guidance regarding how it should establish that Dr. Nelson was in
4125compliance with Standard V(B)(3)(d). The Department advised
4132Northside to provide proof of registration with its initial
4141application, and Northside did just that. Northside returned to
4150the Department for guidance after re ceiving the Deficiency Notice
4160and reminded the Department that Dr. Nelson planned to complete
4170the ATLS course on April 23 , 2017 . Once again, the Department
4182directed Northside to submit documentation of course registration
4190and to later submit Dr. NelsonÓs updated ATLS cert ificate when
4201available.
420239. In its Deficiency Response, Northside reiterated that
4210Dr. Nelson was registered for and scheduled to complete the ATLS
4221certification course on April 23 , 2017 , just two days later.
4231Based on the DepartmentÓs g uidance, Northside also included
4240Dr. NelsonÓs ATLS course registration, which demonstrated that he
4249was scheduled to take the course in Tallahassee on April 23,
42602017, as well as email communication from the course host
4270confirming that Dr. Nelson paid for an d secured a seat at that
4283course. Northside further indicated that it would provide
4291evidence to the Department of Dr. NelsonÓs ATLS recertification
4300following successful completion of the course. Northside also
4308informed the Department that if Dr. Nelson di d not attend and
4320pass the course on April 23, 2017, he would be removed from the
4333call schedule effective May 1, 2017.
433940. Dr. Nelson successfully completed the course on
4347April 23, 2017 , and thus satisfied his ATLS requirement that day.
4358Northside immediat ely confirmed with the ATLS coordinator that
4367Dr. Nelson had passed the course and concluded that he was in
4379compliance with Standard V(B)(3)(d).
438341. Dr. ReedÓs review of NorthsideÓs Deficiency Response
4391stated: ÐUpon receipt of a copy of Dr. NelsonÓs upda ted ATLS
4403certification, compliance with this standard will have been met.Ñ
4412Northside subsequently received Dr. NelsonÓs updated ATLS
4419certification. It did not arrive at Northside until after May 1 ,
44302017, due to normal delays in processing by the American College
4441of Surgeons. At hearing, Northside presented Dr. NelsonÓs
4449updated ATLS certification reflecting his successful completion
4456on April 23, 2017.
446042. In sum, Dr. Nelson was ATLS - certified as of April 23,
44732017, which is before the DepartmentÓs May 1, 2017 , deadline.
4483Northside also provided a litany of information to the Department
4493with its initial application and Deficiency Response detailing
4501Dr. NelsonÓs efforts to secure his ATLS certification. Northside
4510therefore satisfied Standard V(B)(3)(d).
4514ii i. Standard XVIII(G)
451843. Standard XVIII addresses quality management, which is
4526one of the core requirements of a trauma program. Since the time
4538that Northside began building its trauma program, it has
4547prioritized quality management. Northside began de veloping its
4555trauma quality management program in early December 2016. As
4564part of this effort, Northside developed a trauma quality
4573management plan, which is essential for any quality management
4582program. Following the beginning of limited trauma - related
4591operations on February 16, 2017, Northside held its first peer
4601review meeting on February 22, 2017 , to discuss patient treatment
4611issues. Dr. Barquist attended these meetings and minutes were
4620kept. Northside also began to hold nursing and ancillary staff
4630meetings, known as trauma quality management (ÐTQMÑ) meetings,
4638during this time. The directors of each department at the
4648hospital attended these meetings, as well as the chief operating
4658officer and chief financial officer . The objective of these
4668meetings was to operationalize the more than 200 trauma - specific
4679policies and procedures put in place during the trauma program
4689development. Any issues identified in these meetings were
4697addressed immediately with the whole trauma staff to ensure
4706program - wide comp liance.
471144. To demonstrate compliance with this Standard, Northside
4719submitted nearly 400 pages of documents with its initial
4728application. These included NorthsideÓs Trauma Performance
4734Improvement and Patient Safety Plan, policies and procedures, and
4743pe er review minutes.
474745. As part of its application, Northside submitted the
4756minutes of its peer review meetings at which quality management
4766issues were discussed. Even though Northside was not receiving
4775trauma alert patients from local emergency medical services
4783(something it could not do prior to becoming a provisionally
4793approved trauma center), it routinely conducted quality
4800management activities with regard to patients in the hospital
4809with trauma injuries. With this patient population, Northside
4817empl oyed its trauma improvement processes to identify areas in
4827which there was room for improvement in care, and to determine
4838how education, training , and equipment could be enhanced to
4847improve care for similar patients in the future.
485546. In his review of S tandard XVIII(F), Dr. Reed affirmed
4866that Northside held quality management meetings at which the
4875following issues were discussed:
4879 The subject matter discussed, including an
4886analysis of all issues related to each case
4894referred by the trauma service medi cal
4901director to the trauma program manager, cases
4908involving morbidity or mortality determining
4913whether they were disease related or provider
4920related and the preventability, and cases
4926with other quality of care concerns.
4932 A summary of cases with variatio ns not
4941referred to the committee.
4945 A description of committee discussion of
4952cases not requiring action, with an
4958explanation or each decision.
4962 Any action taken to resolve problems or
4970improve patient care and outcomes.
4975 Evidence that the committee evaluated the
4982effectiveness of any action taken to resolve
4989programs or improve patient care and
4995outcomes.
499647. Northside also submitted documents addressing Standard
5003XVIII(G). This subpart addresses a quarterly report prepared by
5012the trauma quality mana gement committee which must be submitted
5022to the Department by approved trauma centers 15 days after the
5033end of each quarter. If approved as a provisional trauma center,
5044Northside would have submitted its first quality report to the
5054Department on August 15 , 2017. The report, which is only
5064submitted by provisionally approved and verified trauma centers,
5072must include information related to patient case reviews, select
5081clinical indicators, and patient complications. The report is
5089only made available by the D epartment to approved trauma centers;
5100it is not provided to applicants. The report form is not
5111referenced in any Department rule, the Trauma Standards, or the
5121DepartmentÓs website. However, to establish that Northside was
5129prepared to provide the required report once it received
5138provisional approval, Northside obtained a copy of the template
5147from an affiliated operating trauma center and included that
5156template in its application.
516048. Because it was not an approved trauma center, Northside
5170ultimately sub mitted a detailed template of the quality report to
5181be submitted following approval as required. The detailed
5189template included blank fields with the quality indicators
5197selected by the Department and the hospital, benchmarking data
5206points, patient complic ations, and case review information. The
5215fields in the report regarding patient complications and case
5224review information can be taken directly from the peer review
5234minutes, which Northside submitted with its initial application
5242and were located directly in front of its detailed template.
525249. In his review of NorthsideÓs initial application,
5260Dr. Reed concluded that Northside provided much of the required
5270evidence , demonstrating Ðan active and effective trauma quality
5278improvement programÑ and met the va st majority of subparts in
5289this Standard. However, regarding Standard XVIII(G), Dr. Reed
5297identified deficiencies on the basis that Ð[a] template of a
5307report was submitted, but there were no cases recorded.Ñ
5316Dr. Reed confirmed that he reviewed the peer re view minutes
5327Northside submitted with its application.
533250. In response to Dr. ReedÓs comment, Northside submitted
5341updated templates with additional information. The quality
5348indicator and benchmarking templates were populated with data
5356from its trauma re gistry regarding the patients with traumatic
5366injuries that the hospital had treated since February 16, 2017.
5376In addition to these documents , which specifically addressed
5384Standard XVIII(G), Northside also submitted more peer review
5392minutes from subsequent meetings since the initial application,
5400which were included directly in front of Exhibit 75.
540951. Dr. Reed ultimately concluded that Northside had not
5418demonstrated compliance with Standard XVIII(G)(1) - (3). That
5426conclusion, however, is unsupportable by th e evidence at hearing .
5437Dr. Reed acknowledged that NorthsideÓs Deficiency Response
5444provided the Ðquarterly data regarding the state required
5452indicators and the additional institution - specific indicators.Ñ
5460The only reason he believed that NorthsideÓs appli cation remained
5470deficient was that it did not Ðaddress the individual case
5480quality review issues required in Standard XVIII.G.1 - 3.Ñ This
5490conclusion is undermined by Dr. ReedÓs recognition - Î as reflected
5501in his review of Standard XVIII(F) - Î that Northside wa s conducting
5514case quality reviews. In his deposition, Dr. Reed agree d that
5525NorthsideÓs Deficiency Response Ðdid include information
5531regarding the number of cases and indicators and that sort of
5542thing.Ñ Indeed, Dr. ReedÓs true concern appears to have been
5552that NorthsideÓs Ðnumbers,Ñ i.e., the number of patient cases
5562reviewed by Northside, were Ðstill kind of thin.Ñ But Dr. Reed
5573himself recognized that prior to the time that a trauma center
5584application is provisionally approved and the trauma program
5592begin s treating trauma alert patients, a trauma program is
5602unlikely to have a large number of patient cases to review.
561352. The DepartmentÓs view that Northside did not satisfy
5622Standard XVIII(G) is not supported by the evidence. The section
5632of the quality repo rt addressing individual case reviews is
5642simply a summary of the information contained in the hospitalÓs
5652peer review minutes - Î and Northside conducted the required peer
5663review meetings. Northside demonstrated at hearing that it was
5672capable of preparing a t able summarizing its peer review cases
5683and the corrective action taken for each case. All the
5693information contained in the completed table was taken verbatim
5702from the peer review minutes that Northside submitted with its
5712initial application and Deficiency Response. If approved,
5719Northside was prepared to submit the quarterly report as required
5729on August 15 , 2017 . Thus, at worst, Northside did not copy and
5742paste information from one place to another. To the extent
5752possible, Northside complied with this St andard.
575953. The DepartmentÓs review of an earlier trauma center
5768application confirms that the Department should not have
5776determined that Northside did not satisfy Standard XVIII(G). In
5785April 2016, the Department approved an application to operate as
5795a p rovisional Level II trauma center submitted by Jackson South
5806Community Hospital. As part of its approval, the Department --
5816based on a review by Dr. Reed -- determined that Jackson South met
5829each of the requirements in Standard XVIII(G). However, Jackson
5838Sou th only submitted hospital policies , promising to prepare and
5848submit the required quality report if approved. Jackson South
5857did not submit any quality report or even a template of such a
5870report. Despite submitting far less evidence demonstrating
5877complian ce, Dr. Reed did not note any deficiencies for this
5888Standard with regard to Jackson SouthÓs application . T he
5898Department ultimately approved the application. Dr. Reed
5905confirmed that NorthsideÓs quality management program was
5912significantly more developed t han the one for Jackson South
5922Community Hospital that Dr. Reed himself had recommended be
5931approv ed only two years earlier. At hearing, Chief Dick could
5942not explain the inconsistency.
594654. In sum, the Department erred in concluding that
5955Northside had not satisfied Standard XVIII(G) because Northside
5963had an active and effective quality management program that
5972involved thorough case reviews and Northside demonstrated that it
5981was capable of submitting the required forms once its program was
5992approved and its fully operational.
5997E. Contemporaneous Emails Demonstrate T hat the Department
6005Denied NorthsideÓs Application for Reasons Having Nothing to D o
6015with the Merits of NorthsideÓs Program
602155. The DepartmentÓs decision to deny NorthsideÓs
6028application was not made in a vacuum. On April 28, 2017 - Î only
6042two days before the Department sent Northside the Denial Letter - Î
6054a circuit judge in Leon County entered an order (ÐInjunction
6064OrderÑ) temporarily enjoining Northside from operating as a
6072trauma center and enjo ining the Department from permitting
6081Northside to operate as a provisional trauma center. This
6090injunction was based exclusively on issues of administrative law
6099and did not in any manner address the merits of NorthsideÓs
6110application. In fact, the Departme nt strongly opposed the
6119injunction.
612056. The injunction did not prevent the Department from
6129approving NorthsideÓs application. The DepartmentÓs internal
6135correspondence demonstrates that the injunction led the
6142Department to deny NorthsideÓs application, presumably because it
6150was concerned about the ramifications of provisionally approving
6158NorthsideÓs application while the injunction was pending and
6166Northside could not begin trauma center operations. On April 28,
61762017, just hours before the I njunction O rd er was issued, Kate
6189Kocevar, head of the DepartmentÓs Trauma Section, emailed
6197Dr. ReedÓs final conclusions to Chief Dick and informed her that
6208in her opinion ÐNorthside Hospital appears to have passed the
6218reviewers [ sic ] survey and will be granted Provisio nal status.Ñ
6230Chief Dick confirmed at hearing that her initial impression based
6240on Ms. KocevarÓs email was that Northside passed the survey.
6250Later that day, Chief Dick received the injunction order and
6260immediately emailed other Department personnel , Ð[l]o oks like the
6269letter to Northside will not be going out on Monday as originally
6281written.Ñ Three days later, on May 1, 2017, the Department sent
6292Northside the Denial Letter, notifying the hospital that its
6301application had not met the Trauma Standards and wo uld be denied.
631357. Given the looming injunction order, the DepartmentÓs
6321internal correspondence, and the fact that the three alleged
6330deficiencies are minor, at the very most, the DepartmentÓs
6339decision to deny the application was apparently motivated by an
6349administrative decision that it should not approve an application
6358while the injunction was in place - Î not by any genuine concerns
6371regarding the merits of NorthsideÓs program.
6377F. Northside Has Expended , and Continues to Expend ,
6385Millions of Dollars to Maintain an Operational Trauma Program
639458. Northside has continued to maintain its trauma service
6403capability, including retaining physicians and staff, while
6410proceeding with its challenge of the DepartmentÓs preliminary
6418denial. As part of its readine ss efforts, NorthsideÓs quality
6428management program remains in place, meaning that Northside is
6437still holding peer review and quality i mprovement meetings.
6446Maintaining a continued state of readiness to initiate operations
6455as a provisional Level II trauma c enter will cost Northside
6466approximately $13 million this year.
6471CONCLUSIONS OF LAW
647459 . The Division of Administrative Hearings has
6482jurisdiction over the parties and subject matter of this cause of
6493action pursuant to sections 120.569, 120.57(1) , and 395.40 25(7).
650260. Northside has standing to participate in this
6510administrative hearing as a party substantially affected by the
6519DepartmentÓs denial of the Northside Application, pursuant to
6527section 395.4025(7) and r ule 64J - 2.1012(2).
653561. Bayfront petitioned to intervene as a party whose
6544substantial interests would be affected by the hearing pursuant
6553to sections 120.569, 120.57(1), and 395.4025(7) , and Florida
6561Administrative Code C hapters 28 - 106 and 64J - 2 .
657362 . SJH petitioned to intervene with full - party status
6584pursuant to sections 120.569, 120.57(1), and 395.4025(7) , and
6592chapters 28 - 106 and 64J - 2 .
660163 . On June 9, 2017 , the ALJ granted BayfrontÓs petition to
6613intervene with limitations regarding interjection of issues, and
6621granted SJHÓs petition with significant restrictions. See Order
6629Denying BayfrontÓs Motion to Consolidate, Granting BayfrontÓs
6636Motion for Leave to Intervene with Restrictions, and Granting
6645St. JosephÓs Petition to Intervene with Limited Status (June 9,
66552017).
665664 . Northside seeks a determinatio n that the Department
6666erred when it denied NorthsideÓs provisional Level II trauma
6675center application.
667765 . The standard of review in this proceeding is de novo .
6690See § 120.57(1)(k), Fla. Stat. The purpose of this de novo
6701review is to formulate final agenc y action with respect to the
6713Northside Application. See , e.g. , J.D. v. Fla . DepÓt of Child . &
6726Fams . , 114 So. 3d 1127, 1132 ( Fla. 1st DCA 2013) (Ð[T]he
6739legislature intended a ÒtypicalÓ chapter 120.57 proceeding in
6747which the purpose is to Ò formulate final a gency action , not to
6760review action taken earlier and preliminarily.ÓÑ) (emphasis
6767added).
676866 . Under this standard of review, the ALJ stands in the
6780shoes of the Department. The ALJ evaluates whether the
6789DepartmentÓs final agency action should be to accept or reject
6799the Northside Application.
680267 . In conducting this de novo review, the ALJ makes his or
6815her own determination as to whether the Northside Application, as
6825submitted to the Department, met applicable standards.
68326 8 . The ALJ, however, must follow the Trauma s tatute s and
6846the DepartmentÓs trauma regulations. The ALJ must also defer to
6856the DepartmentÓs reasonable interpretation of those authorities.
6863See , e.g. , State Contracting & Eng Ó g Corp. v. DepÓt of Transp. ,
6876709 So. 2d 607, 610 (Fla. 1st DCA 199 8) (Ðthis policy of
6889deference to an agency's expertise in interpreting its rules
6898applies not only to the courts but also to administrative law
6909judges.Ñ); Univ. Med. Ctr., Inc. v. DepÓt of HRS , 483 So. 2d 712
692223 (Fla. 1st DCA 1985) (batching cycle rules gov erning CON
6933applications are binding on an ALJ). Ð[A]n agencyÓs
6941interpretation need not be the sole interpretation or even the
6951most desirable one; it need only be within the range of
6962permissible interpretations.Ñ Lakesmart Assocs., Ltd. v. Fla.
6969Hous. Fin. Corp. , Case No. 00 - 4408RU, FO at 44 (Fla. DOAH Feb. 7,
69842001).
69856 9 . The ALJ owes heightened deference to the DepartmentÓs
6996interpretation of the standards the applicants must satisfy in
7005order for the Department to grant provisional trauma center
7014status. S uch heightened deference is owed because determining
7023whether a provisional trauma center applicant demonstrates
7030readiness to provide high - quality trauma care on May 1 , 2017, is
7043an area within the DepartmentÓs unique technical and medical
7052expertise. See, e. g. , Rizov v. State, Bd. of Prof Ól EngÓrs , 979
7065So. 2d 979, 980 - 81 (Fla. 3d DCA 2008) (ÐAgencies generally have
7078more expertise in a specific area they are charged with
7088overseeing. Thus, in deferring to an agency's interpretation,
7096courts benefit from the agen cy's technical and/or practical
7105experience in its field.Ñ); Shands Teaching Hosp. & Clinics v.
7115DepÓt of Health , Case No. 14 - 1022RP, FO at 121 (Fla. DOAH
7128June 20, 2014) (deferring to the DepartmentÓs determinations with
7137respect to the proposed trauma center allocation rule because it
7147Ðwas the product of thoughtful consideration by the DepartmentÓs
7156expertsÑ).
715770 . In a hearing held pursuant to section 120.57(1) ,
7167Northside bears the ultimate burden of persuasion, by a
7176preponderance of the evidence, of entitlem ent to operate as a
7187provisional trauma center. See, e.g. , Fla. DepÓt of Trans p . v.
7199J.W.C. Co. , 396 So. 2d 778, 787 (Fla. 1st DCA 1981) (it is
7212ÐfundamentalÑ that an applicant Ðcarries the ultimate burden of
7221persuasion of entitlement through all proceedings , of whatever
7229nature, until such time as final action has been taken by the
7241agencyÑ).
724271 . In order to prevail, Northside must establish that the
7253Northside Application established compliance with the applicable
7260standards within the prescribed time period, namely by May 1,
72702017, the date established for the initiation of an approved
7280provisional trauma program.
728372 . The Department, consistent with its mission to
7292Ðpromote, protect and improve the health of all people in the
7303stateÑ and to ensure the provision of optimal trauma care must be
7315able to conclude from the face of the application that
7325NorthsideÓs proposed trauma center is compliant with those
7333standards. See §§ 381.001, 395.40, and 395.4025 (2) (c), Fla.
7343Stat. The Department cannot approve a provisiona l trauma center
7353application based on pledges to comply with certain standards, as
7363doing so would not be consistent with its mission to protect
7374people in Florida.
737773 . In this de novo hearing, Northside can attempt to meet
7389its burden by making arguments as to why the evidence that it
7401provided to the Department, properly understood, requires
7408approval of the Northside Application.
74137 4 . Bayfront and the Department argue that Northside
7423impermissibly seeks to expand the scope of the ALJÓs review to
7434include: (1) evidence which was not submitted to the Department
7444within the prescribed time period; and (2) explanations of
7453evidence allegedly submitted in error. These categories of
7461evidence cannot be relied upon , they say, to establish that the
7472Northside Application met applicable standards within the
7479prescribed time period.
74827 5 . Northside , they argue, cannot rely on evidence which
7493was not submitted to the Department within the prescribed time
7503period. In their eyes, the Ðprescribed time periodÑ is either
7513April 21 (B ayfront) or April 22 (the Department) 2017, the date
7525of the DepartmentÓs finding that the application was deficient.
7534They submit that t he DepartmentÓs decision about whether to grant
7545or reject an application must be based solely on the applicantÓs
7556submis sion to the Department. See Fla. Admin. Code
7565R. 64J - 2.012(e) - (f) (Ð[E]ach hospital whose application the
7576department finds to be unacceptable or deficient . . . will be
7588notified in writing of deficiencies. . . . Failure to provide
7599the requested informati on, or failure to successfully address the
7609deficiencies identified by the department, shall result in the
7618denial of the hospitalÓs application.Ñ ). They conclude that t he
7629DepartmentÓs rules and practice neither call for, nor authorize,
7638the Department to co nsider evidence submitted by a trauma center
7649applicant after the applicable deadlines.
76547 6 . However, since the principal requirement of approval as
7665a provisional trauma center is that the applicant demonstrates it
7675meets the criteria for approval by May 1 o f the year in which it
7690applies, the ALJ should be entitled to consider any evidence of
7701compliance that existed, in this case, on May 1, 2017. To hold
7713otherwise transforms this case from a de novo proceeding to an
7724appellate or quasi - appellate proceeding wh ere the ALJ is
7735restricted to reviewing and deferring to the DepartmentÓs
7743evaluation of the decision of whether to approve the application
7753at a point in time fixed at the DepartmentÓs discretion, here
7764April 22, 2017.
77677 7 . The Department has not offered a reasonable explanation
7778for its position that this ALJ should ignore evidence that
7788Northside was compliant on May 1 , 2017 , merely because the
7798evidence was not reflected on the application or response to
7808deficiencies submitted to the Department. The ALJÓs r eview
7817should not be constrained to a paper review of the application
7828completed by Northside , as well as its response to deficiencies
7838found by the Department. While the undersigned does not concur
7848with Judge Van LaninghamÓs O rder in the Jackson South case that
7860the compliance period should be extended to the date of the
7871hearing and that any amendments, updates , or supplements to the
7881application may be provided even at hearing , that issue need not
7892be addressed here. Northside was compliant with the three
7901def iciencies that remained on April 21 or 22, 2017, by May 1,
79142017. In this case, the deficiencies were relatively minor, and
7924Northside addressed each fully to the satisfaction of this ALJ.
79347 8 . The issue with Dr. Wilks not being properly certified
7946to be t he sole physician provider in the emergency room was
7958remedied by Northside amending its staffing schedules to have
7967Dr. Wilks Ðremoved from the ED trauma assignment and [he] will
7978never be the single provider in the ED, effective immediately [as
7989of April 18, 2017]. Ñ Dr. R eed testified that this action put
8002Northside in compliance with Standard V(B)(3)(a)1. The issue of
8011the purported amended staffing schedule removing Dr. Wilks from
8020being the sole physician provider in the emergency department is
8030a non - issue. NorthsideÓs key individuals involved with
8039establishing the trauma center testified, under oath, that the
8048old staffing schedule was inadvertently provided a second time to
8058the Department rather than the updated one. The credible
8067evidence at hearing was t hat Dr. Wilks had been removed from the
8080staffing schedule by April 18, 2017, well before the May 1 , 2017,
8092deadline. This clerical error is absolved as de minimus and
8102should not be a reason for denying NorthsideÓs application , in
8112light of the proven fact t hat Dr. Wilks had been removed .
8125Additionally, when the Department saw that Dr. Wilks remained on
8135the schedule, it had the opportunity to question the applicant as
8146to its intention and the discrepancy between the narrative in the
8157application and the schedu le submitted in error , yet chose not to
8169do so. The testimony was unequivocal that Northside would have
8179corrected the schedule had it been pointed out by the Department.
819079 . Similarly, Northside demonstrated that it met Standard
8199V(B)(3)(d) which requires that each physician in the trauma
8208center maintain a current ATLS provider certification. The
8216explanation given for Dr. NelsonÓs failure to have a certificate
8226issued by May 1, 2017, even though he had completed the
8237recertification course, is acceptable. T he fact that credible
8246proof was given to the Department that Dr. Nelson had
8256successfully completed the course before that date is sufficient.
8265No evidence was presented to refute the claim that he had
8276successfully completed the course. In fact, the testim ony
8285offered was along the lines of, Ðfor something as important as a
8297provisional approval of a trauma center, we would have made sure
8308Dr. Nelson did not wait until the last minute to take the
8320certification course.Ñ This does not amount to proof he had not
8331completed the course; only that, in the eyes of a Department
8342witness, the more prudent course of action would have been to
8353take the course on an earlier date. The explanation of the
8364course he intended to attend in February being canceled due to a
8376snowsto rm and the fact that he successfully completed the course
8387in April 2017, are sufficient to show compliance with this
8397standard.
839880 . Finally, Northside proved that it has been committed to
8409quality management, one of the core requirements of a trauma
8419pro gram, since it began the process of initiating a trauma center
8431program. Chief DickÓs testimony showed that t he Department
8440determined that Jackson South, in a similar circumstance to this,
8450had satisfied Standard XVIII(G) , while Northside purportedly did
8458no t, notwithstanding that Northside had a far more developed
8468quality management program and submitted more detailed
8475information regarding the periodic reports that it would begin
8484filing once it received provisional approval. The purported
8492requirement that q uality reports, or a mock - up of such reports,
8505be given prior to the initiation of service as a provisional
8516trauma center, makes little sense. Dr. Reed confirmed that
8525NorthsideÓs quality assurance program was more advanced than
8533Jackson SouthÓs at this stag e of review and the Department should
8545consistently apply this standard to applicants for provisional
8553status. No credible evidence was provided by the Department or
8563Bayfront that Northside would not, as it testified, provide the
8573first of the required quart erly quality assurance reports by
8583August 15, 2017, after the initiation of the service on May 1,
85952017.
859681 . The Trauma s tatute s and the DepartmentÓs r ules require
8609that a provisional trauma center application must establish full
8618compliance with each and eve ry one of the Critical Elements. The
8630Trauma s tatutes state that an applicant must Ðmeet all
8640requirementsÑ mandated for the Ðcritical review.Ñ The
8647DepartmentÓs regulations similarly require ÐcomplianceÑ without
8653qualification, Ðwith the revised standards Ñ for provisional
8661status. They also explicitly state that Ðcompleted applications
8669for p rovisional trauma center status that do not demonstrate full
8680compliance with these standards shall be denied .Ñ (emphasis
8689added) . Fla. Admin. Code R. 64J - 2.011(1).
869882 . NorthsideÓs application and the reaso na ble explanations
8708given at hearing, d emonstrate d full compliance with the
8718DepartmentÓs r ules requiring Northside to demonstrate that it had
8728met the C ritical E lements required for operation as a trauma
8740center as of May 1, 2017. Full compliance with the C ritical
8752E lements is required for provisional approval.
875983 . The DepartmentÓs position that Petitioner cannot excuse
8768compliance with one or more of the Critical Elements on the basis
8780of a Ðsubstantial complianceÑ theory is a reasonable
8788interpretation of the Trauma s tatutes and the DepartmentÓs rules.
8798The DepartmentÓs position is rooted in its unique technical and
8808medical expertise regarding the standards that a trauma center
8817must satisfy in order to provide appropriate c are to all trauma
8829patients. The ALJ , therefore , owes deference to the DepartmentÓs
8838position that a provisional trauma center application can be
8847approved only if it establishes compliance with all of the
8857Critical Elements.
88598 4 . For the reasons detailed abo ve, Northside established
8870compliance with all of the Critical Elements as defined by the
8881DepartmentÓs statute and rules . To summarize, Northside proved
8890that Dr. Nelson had received his re - certification as an ATLS
8902provider prior to the May 1 , 2017, deadlin e ; Dr. Wilks had b een
8916removed from the emergency department trauma assignment and would
8925no longer be the single provider in the emergency department
8935prior to the May 1 , 2017, deadline; and Northside proved that it
8947has been dedicated to and has been providi ng quality management
8958since it initiated the building of its trauma program. This case
8969came down to two ÐflawsÑ in the Northside A pplication, both of
8981which were explained away by credible evidence at hearing. The
8991ÐoldÑ schedule that was inadvertently put into the application
9000was purely a clerical error, not a failure to meet the standard.
9012The ÐrequirementÑ that quality management meetings were already
9020being held ( see supra ¶ 46 - 47), was clearly established by the
9034evidence. A template for quality assuran ce reports , although not
9044specifically required, was provided in the application. Since
9052Northside was not yet a provisional trauma center at the time of
9064the application and its responses to deficiencies, it could not
9074have submitted actual quality assurance reports. Req uiring a
9083hospital, prior to receiving provisional status as a trauma
9092center , to submit actual quality assurance reports is a fiction
9102not within the DepartmentÓs purview as the trauma application
9111reviewing agency. Dr. Reed, the DepartmentÓs o wn expert
9120reviewer, as noted previously, noted that Northside provided much
9129of the evidence demonstrating Ðan active and effective trauma
9138quality assurance program ,Ñ finding only that not actual cases
9148were recorded in the template provided. Northside adeq uately
9157demonstrated full compliance with this standard as of the May 1 ,
91682017, deadline for an applicant that had not yet been granted
9179provisional status.
91818 5 . Finally, should the D epartment prevail in this matter,
9193Northside would, once again, have to under go the entire review
9204process, submitting the same application, including the three
9212areas which were deemed deficient by the Department, but which
9222were fully explained as having been met by the May 1 , 2017,
9234deadline . This would result in additional expendi tures , in the
9245millions of dollars, by Northside and a significant delay to the
9256opening of its trauma program which it proved it is ready and
9268able to provide to the residents of TSA 9. Such a harsh result
9281does not represent prudent health care planning or allocation of
9291resources when the applicant , Northside, demonstrated that it had
9300fully complied with all of the C ritical Elements that entitle it
9312to be provisionally approved as a Level II trauma center. For
9323all the reasons set forth above, t he D epartment should
9334provisionally approve NorthsideÓs application to operate a trauma
9342center.
9343RECOMMENDATION
9344Based on the foregoing Findings of Fact and Conclusions of
9354Law, it is RECOMMENDED that the Department enter a f inal o rder
9367finding that Northside met its b urden of establishing that its
9378trauma center application met the applicable standards, and
9386awarding provisional Level II status to the applicant.
9394DONE AND ENTERED this 20th day of December , 2017 , in
9404Tallahassee, Leon County, Florida.
9408S
9409ROBERT S. COHEN
9412Administrative Law Judge
9415Division of Administrative Hearings
9419The DeSoto Building
94221230 Apalachee Parkway
9425Tallahassee, Florida 32399 - 3060
9430(850) 488 - 9675
9434Fax Filing (850) 921 - 6847
9440www.doah.state.fl.us
9441Filed with the Clerk of the
9447Division of Administrative Hearings
9451this 20th day of December , 2017 .
9458ENDNOTE
94591/ References to statutes are to Florida Statutes (2017), unless
9469otherwise noted.
9471COPIES FURNISHED:
9473Stephen A. Ecenia, Esquire
9477Rutledge Ecenia, P.A.
9480119 South Monroe St reet, Suite 202
9487Post Office Box 551
9491Tallahassee, Florida 32302 - 0551
9496(eServed)
9497Michael Jovane Williams, Esquire
9501Prosecution Services Unit
9504Department of Health
95074052 Bald Cypress Way, Bin A02
9513Tallahassee, Florida 32399
9516(eServed)
9517R. Kathleen Brown - Blake, E squire
95241520 Killearn Center Boulevard
9528Tallahassee, Florida 32309
9531Timothy Bruce Elliott, Esquire
9535Smith & Associates
95383301 Thomasville Road , Suite 201
9543Tallahassee, Florida 32308
9546(eServed)
9547Karen Ann Putnal, Esquire
9551Moyle Law Firm, P.A.
9555118 North Gadsden Str eet
9560Tallahassee, Florida 32301
9563(eServed)
9564Gabriel F.V. Warren, Esquire
9568J. Stephen Menton, Esquire
9572Rutledge Ecenia, P.A.
9575119 South Monroe Street, Suite 202
9581Post Office Box 551
9585Tallahassee, Florida 32302 - 0551
9590(eServed)
9591Geoffrey D. Smith, Esquire
9595Corinne T . Porcher, Esquire
9600Smith & Associates
96033301 Thomasville Road, Suite 201
9608Tallahassee, Florida 32308
9611(eServed)
9612Jon C. Moyle, Esquire
9616Moyle Law Firm, P.A.
9620118 North Gadsden Street
9624Tallahassee, Florida 32301
9627(eServed)
9628Shannon Revels, Agency Clerk
9632Departmen t of Health
96364052 Bald Cypress Way, Bin A02
9642Tallahassee, Florida 32399 - 1703
9647(eServed)
9648Nichole C. Geary, General Counsel
9653Department of Health
96564052 Bald Cypress Way, Bin A02
9662Tallahassee, Florida 32399 - 1701
9667(eServed)
9668Celeste M. Philip , M.D., M.P.H .
9674State Surgeon General
9677Department of Health
96804052 Bald Cypress Way, Bin A00
9686Tallahassee, Florida 32399 - 1701
9691(eServed)
9692NOTICE OF RIGHT TO SUBMIT EXCEPTIONS
9698All parties have the right to submit written exceptions within
970815 days from the date of this Recommended Order. Any exceptions
9719to this Recommended Order should be filed with the agency that
9730will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 12/20/2017
- Proceedings: Transmittal letter from Claudia Llado forwarding Bayfront HMA Medical Center's Exhibits numbered 17-20, which were not admitted into evidence to Intervenor.
- PDF:
- Date: 12/20/2017
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- PDF:
- Date: 12/20/2017
- Proceedings: Recommended Order (hearing held July 12 and 13, 2017). CASE CLOSED.
- PDF:
- Date: 09/25/2017
- Proceedings: Motion for additional Extension of Time to File Proposed Recommended Orders filed.
- PDF:
- Date: 09/14/2017
- Proceedings: Additional Unopposed Motion for Extension of Time to File Proposed Recommended Orders filed.
- PDF:
- Date: 09/13/2017
- Proceedings: Unopposed Motion for Extension of Time to File Proposed Recommended Orders filed.
- PDF:
- Date: 08/29/2017
- Proceedings: Unopposed Motion for Extension of Time to File Proposed Recommended Orders filed.
- Date: 07/31/2017
- Proceedings: Transcript of Proceedings (not available for viewing) filed.
- Date: 07/12/2017
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 07/10/2017
- Proceedings: Department of Health's Notice of Service of Unverified Responses to Galencare, Inc., d/b/a Northside Hospital's First Request for Interrogatories and Request for Production filed.
- PDF:
- Date: 07/10/2017
- Proceedings: Petitioner's Unopposed Motion to Allow Remote-Site Testimony filed.
- PDF:
- Date: 07/07/2017
- Proceedings: Bayfront Health - St. Petersburg's Cross-Notice of Taking Depositions Duces Tecum filed.
- PDF:
- Date: 07/07/2017
- Proceedings: Galencare, Inc., d/b/a Northside Hospital's Cross-Notice of Taking Depositions Duces Tecum filed.
- PDF:
- Date: 07/06/2017
- Proceedings: Galencare, Inc., d/b/a Northside Hospital's Cross-Notice of Taking Depositions Duces Tecum filed.
- PDF:
- Date: 07/06/2017
- Proceedings: Bayfront Health's Notice of Taking Depositions Duces Tecum filed.
- PDF:
- Date: 07/06/2017
- Proceedings: Bayfront Health - St. Petersburg's Cross-Notice of Taking Depositions Duces Tecum filed.
- PDF:
- Date: 07/03/2017
- Proceedings: Motion for Entry of An Order Approving Confidentiality Agreement filed.
- PDF:
- Date: 06/27/2017
- Proceedings: Order Denying Bayfront's Motion for Continuance of Final Hearing.
- PDF:
- Date: 06/26/2017
- Proceedings: Petitioner Galencare, Inc. d/b/a Northside Hospital's Response in Opposition to Bayfront's Motion to Continue filed.
- PDF:
- Date: 06/26/2017
- Proceedings: Department of Health's Response to Bayfront's Motion for Continuance filed.
- PDF:
- Date: 06/23/2017
- Proceedings: Bayfront Health - St. Petersburg's Cross-Notice of Taking Depositions Duces Tecum filed.
- PDF:
- Date: 06/23/2017
- Proceedings: Bayfront Health's First Request for Production of Documents to Northside Hospital filed.
- PDF:
- Date: 06/23/2017
- Proceedings: Bayfront Health's First Request for Admissions to Department of Health filed.
- PDF:
- Date: 06/23/2017
- Proceedings: Bayfront Health's Notice of Serving First Interrogatories to Northside Hospital filed.
- PDF:
- Date: 06/09/2017
- Proceedings: Galencare, Inc.'s Notice of Service of First Set of Interrogatories to Department of Health filed.
- PDF:
- Date: 06/09/2017
- Proceedings: Galencare, Inc.'s First Request for Production of Documents to Department of Health filed.
- PDF:
- Date: 06/09/2017
- Proceedings: Order Denying Bayfront's Motion to Consolidate, Granting Bayfront's Petition to Intervene and Motion for Leave to Intervene with Restrictions, and Granting St. Joseph's Petition to Intervene with Limited Status.
- PDF:
- Date: 06/06/2017
- Proceedings: Department of Health's Response in Opposition to Bayfront's Motion to Consolidate filed.
- PDF:
- Date: 06/06/2017
- Proceedings: Petitioner Galencare, Inc. d/b/a Northside Hospital's Response in Opposition to Bayfront's Motion to Consolidate filed.
- PDF:
- Date: 06/02/2017
- Proceedings: Department of Health's Response in Opposition to St. Joseph's Hospital, Inc.'s Petition to Intervene with Full-Party Status filed.
- PDF:
- Date: 06/01/2017
- Proceedings: Petitioner Galencare, Inc. d/b/a Northside Hospital's Opposition to St. Joseph's Hospital, Inc. d/b/a St. Joseph's Hospital's Petition to Intervene with Full-party Status filed.
- PDF:
- Date: 05/26/2017
- Proceedings: Department of Health's Response in Opposition to Bayfront HMA Medical Center, LLC d/b/a Bayfront Health-St. Petersburg's Petition to Intervene and Motion for Leave to Intervene filed.
- PDF:
- Date: 05/26/2017
- Proceedings: Department of Health's Response in Opposition to Bayfront HMA Medical Center, LLC d/b/a Bayfront Health- St. Petersburg's Petition to Intervene and Motion for Leave to Intervene filed.
- PDF:
- Date: 05/26/2017
- Proceedings: Petitioner Galencare, Inc. d/b/a Northside Hospital's Opposition to Bayfront HMA Medical Center, LLC d/b/a Bayfront Health - St. Petersburg's Petition to Intervene and Motion for Leave to Intervene filed.
- PDF:
- Date: 05/25/2017
- Proceedings: ST. Joseph's Hospital, Inc's Petition to Intervene With Full-party Status filed.
- PDF:
- Date: 05/19/2017
- Proceedings: Notice of Hearing (hearing set for July 12 and 13, 2017; 9:00 a.m.; Tallahassee, FL).
- Date: 05/15/2017
- Proceedings: Agency action letter filed. Confidential document; not available for viewing.
Case Information
- Judge:
- ROBERT S. COHEN
- Date Filed:
- 05/15/2017
- Date Assignment:
- 05/16/2017
- Last Docket Entry:
- 08/27/2018
- Location:
- Tallahassee, Florida
- District:
- Northern
- Agency:
- ADOPTED IN TOTO
Counsels
-
R. Kathleen Brown-Blake, Esquire
Address of Record -
Stephen A Ecenia, Esquire
Address of Record -
Timothy Bruce Elliott, Esquire
Address of Record -
J. Stephen Menton, Esquire
Address of Record -
Jon C. Moyle, Esquire
Address of Record -
Corinne T. Porcher, Esquire
Address of Record -
Karen Ann Putnal, Esquire
Address of Record -
Geoffrey D. Smith, Esquire
Address of Record -
Gabriel F.V. Warren, Esquire
Address of Record -
Michael Jovane Williams, Esquire
Address of Record -
Stephen A. Ecenia, Esquire
Address of Record