17-003959PL Department Of Business And Professional Regulation vs. Maria Camila Murata
 Status: Closed
Recommended Order on Tuesday, January 2, 2018.


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Summary: Broker's failure to deliver funds, failure to actively supervise sales associate, and failure to maintain accounts and records warranted fine and suspension of license.

1STATE OF FLORIDA

4DIVISION OF ADMINISTRATIVE HEARINGS

8DEPARTMENT OF BUSINESS AND

12PROFESSIONAL REGULATION,

14Petitioner,

15vs. Case No. 17 - 3959PL

21MARIA CAMILA MURATA,

24Respondent.

25_______________________________/

26RECOMMENDED ORDER

28On Oc tober 31, 2017, a duly - noticed hearing was held by

41video teleconference at locations in West Palm Beach and

50Tallahassee, Florida, before F. Scott Boyd, an Administrative Law

59Judge assigned by the Division of Administrative Hearings.

67APPEARANCES

68For Petitio ner: Crystal D. Stephens, Esquire

75Nicholas Lee DuVal, Esquire

79Department of Business and

83Professional Regulation

85Capital Commerce Center

882601 Blair Stone Road

92Tallahassee, Florida 32399 - 2202

97For Respondent: Labeed A. Choudhry, Esquire

103Ward, Damon, Posner, Pheterson &

108Bleau, P.L.

1104420 Beacon Circle, Suite 100

115West Palm Beach, Florida 33407

120STATEMENT OF THE ISSUE S

125Whether Respondent violated provisions of chapter 475,

132Florida Statutes (2016) , 1/ regulating real estate sales brokers,

141as alleged in the Administrative Complaint; and, if so, what

151sanctions are appropriate.

154PRELIMINARY ST ATEMENT

157On April 27, 2017, the Department of Business and

166Professional Regulation ( " Department " or " Petitioner " ) filed

174an Administrative Complaint against Maria Camila Murata

181( " Ms. Murata " or " Respondent " ), alleging four violations of

191c hapter 475 in connec tion with an offer to rent real property

204located at 5100 S outhwest 90th Avenue, Unit 312, Cooper City,

215Florida 33328 ( " subject property " ). On July 14, 2017, this case

227was referred to the Division of Administrative Hearings ( " DOAH " )

238for assignment of an Ad ministrative Law Judge.

246The case was noticed for video hearing on September 19,

2562017, and after continuance , was heard on October 31, 2017. The

267parties stipulated to several facts, which were accepted and are

277included among the findings of fact below. Pe titioner offered

28722 exhibits, Petitioner ' s Exhibits P - 1 through P - 9 and P - 13

304through P - 25, all of which were admitted. Petitioner called four

316witnesses: Percylla Kennedy, investigator with the Department;

323Audrey Flanders, a real estate broker involved in lease of the

334subject property; Joan Feloney, owner of the subject property;

343and Respondent. Respondent offered no exhibits and testified on

352her own behalf.

355The Transcript of the proceeding was filed with DOAH on

365November 28, 2017. After a request for ex tension of time in

377which to file was granted, both parties timely filed proposed

387recommended orders on December 15, 2017.

393FINDING S OF FACT

3971. The Department is the state agency charged with

406regulating the practice of real estate pursuant to s ection 20.165

417and c hapters 455 and 475 , Florida Statutes.

4252. Ms. Murata is a licensed real estate broker in Florida,

436having been issued license numbers BK 3266198, 3326041, 3330594,

4453334183, 3338731, 3345773, 3346456, 3346845, 3350300, 3364670,

4523366527, 3366441, 33682 35, 3369788, 3372663 and 3378303.

4603. Ms. Murata is under the jurisdiction of Petitioner and

470subject to applicable statutes and rules.

4764. Ms. Murata is the owner of the Florida Qualifying

486Broker of Record Service and maintains the Internet website,

495http:/ /floridabrokerofrecord.com, which states its business model

502to be an opportunity for Florida real estate sales associates to

513run their own real estate companies without having to share their

524commissions with the broker of record.

5305. Friendly International Realty, LLC ( " Friendly " ) , was

539formed in June 2011.

5436. From March 3, 2016 , to June 7, 2016, Ms. Murata was the

556qualifying real estate broker for Friendly.

5627. Ms. Murata agreed to receive a monthly fee of $289 .00 in

575exchange for being the qualifying bro ker of record for Friendly.

5868. Ms. Murata did not physically visit the license location

596of Friendly, at 937 N ortheast 125th Street, North Miami, Florida ,

60733161, during the time that she was the qualifying broker.

6179. Ms. Murata was not a signatory on any escrow account

628used by Friendly.

63110. Ms. Murata did not keep any of Friendly ' s brokerage

643records.

64411. From March 4, 2016 , to November 21, 2016, Jean

654Berthelot was a registered real estate sales associate with

663Friendly. He acted as an independent cont ractor.

67112. Ms. Murata was aware that Mr. Berthelot was doing

681business on the Multiple Listing Service ("MLS") .

69113. After she became the broker for Friendly, Ms. Murata

701activated one sales associate to help Mr. Berthelot.

70914. Joan Feloney is the owner o f the subject property.

72015. Audrey Flanders is a real estate broker acting on

730behalf of Ms. Feloney in her efforts to lease the subject

741property. Ms. Flanders received a contract to enter into a lease

752from Tamara Stanton, a real estate sales associate at Friendly,

762on behalf of Paul Allicock. Ms. Felon e y accepted the offer.

77416. Mr. Allicock paid $2,350.00 to Friendly toward lease of

785the subject property in the form of signed money orders dated

796March 6 and March 18, 2016. The money was placed in a Friend ly

810escrow account. These money orders were paid to engage the

820services of Friendly and Ms. Murata as broker in the rental of

832the subject property. Pursuant to a written statement signed by

842Ms. Feloney, $550.00 of this amount was to be paid to Friendly ,

854a nd $1,650.00 was to be paid to Ms. Feloney.

86517. A lease agreement between Mr. Allicock as tenant and

875Ms. Feloney as landlord and owner of the subject property was

886executed on March 21, 2016. Mr. Berthelot wrote a check from the

898Friendly escrow account to Ms. Feloney for $1,650.00 on the same

910date.

91118. Ms. Feloney attempted to deposit the check, but on

921April 14, 2016, the check was returned to her marked " NSF , "

932indicating that insufficient funds were in the account. She was

942charged a $15.00 return item f ee.

94919. Under the agreement between Ms. Murata and Friendly,

958Mr. Berthelot was not authorized to have an escrow account or

969otherwise hold funds or assets on behalf of a third party. As

981for brokerage transactions, he was supposed to e - mail

991transactional r ecords to Ms. Murata or place them in a dropbox.

100320. Neither Ms. Stanton nor Mr. Berthelot ever placed

1012documents in the dropbox. But, as Ms. Murata told Investigator

1022Percylla Kennedy, she did learn that Friendly was doing business

1032on the MLS.

103521. Ms. Mu rata became aware of the Friendly escrow account

1046on April 26 , 2016, in connection with a complaint about a

1057transaction unrelated to this Administrative Complaint. She

1064discussed the escrow account with Mr. Berthelot on April 27 ,

10742016 .

107622. Ms. Murata reque sted that Mr. Berthelot close the

1086escrow account, submit proof that he had closed the account, and

1097turn over all contracts between Mr. Berthelot and current

1106clients.

110723. Ms. Murata did not want to perform a reconciliation of

1118the escrow account. As she t estified in deposition:

1127Q: When you learned that there were third

1135party funds being held by Friendly

1141International Realty, did you demand the

1147records of that account so you could perform

1155a reconciliation?

1157A: No, because [ sic ] was to be closed,

1167because I did not want to manage an escrow

1176account. So when I discovered what he was

1184doing, the agreement was that he was going to

1193close it immediately. I was not going to

1201manage an escrow account for him, so I

1209demanded, what I demanded was proof that the

1217account was closed and proof that he had

1225engaged in a written agreement with a title

1233company for all escrow funds.

1238Q: Approximately when did you make that

1245demand?

1246A: The moment that Jessica Schuller came up

1254and he confessed that he had kept the account

1263from h is previous broker. That he had not

1272told me because he was going to close it. I

1282threatened I was going to resign once he paid

1291those funds to Jessica. But then I agreed to

1300continue if he closed that account

1306immediately.

130724. On May 10, 2016 , a complaint was filed with the

1318Department against Ms. Murata, as broker of Friendly, regarding

1327the lease transaction involving the subject property.

133425. After Ms. Murata became aware that Friendly owed money

1344to Ms. Feloney, she maintained regular contact with her br okerage

1355in an attempt to ensure that the money owed to Ms. Feloney was

1368paid.

136926. Ms. Murata cooperated with the Department ' s

1378investigation.

137927. Ms. Feloney, through Audrey Flanders, requested on

1387June 2, 2016, that the $1,650.00 and an additional service charge

1399of $82.00 be paid within 15 days or a case would be filed with

1413the s tate a ttorney ' s o ffice.

142228. The parties stipulated that on June 7, 2016, Ms. Murata

1433resigned from her position as broker of record for Friendly. She

1444testified that she resigned be cause she had not received the

1455documents or actions that she had requested of Mr. Berthelot.

146529. Ms. Murata did not write a check to Ms. Feloney to pay

1478the amount Friendly owed her because, with an investigation

1487underway, Ms. Murata did not want it to be construed as an

1499admission that she had personally collected funds from

1507Mr. Allicock. She also evidently believed that since she had

1517resigned , she was not professionally responsible for obligations

1525that arose during the time that she had been the broker .

1537Ms. Murata convincingly testified that in another, unrelated,

1545situation , she became involved as the broker to resolve a

1555potential dispute by ensuring that the party entitled to funds

1565was paid.

156730. On June 25, 2016, a Bad Check Crime Report was filed

1579with the Broward County State Attorney ' s Office.

158831. By letter dated June 8, 2016, the Department requested

1598that Ms. Murata provide copies of monthly reconciliation

1606statements; bank statements and records; and sales, listing, and

1615property management files of Friendly. As Ms. Kennedy testified,

1624Ms. Murata never provided those accounts and records to the

1634Department, saying she did not have them.

164132. While Ms. Murata insists that any failure was only

1651because Mr. Berthelot actively kept information from her, th e

1661parties stipulated that Ms. Murata failed to maintain control of,

1671and have reasonable access to, some of the documents associated

1681with the rental of the subject property.

168833. Mrafton, an experienced real estate broker and

1696expert in real estate brok erages, reviewed chapter 475 ; Florida

1706Administrative Code R ule T itle 61J ; the deposit paperwork of

1717Mr. Allicock ; the B ad C heck C rime R eport ; the investigative

1730report ; and the Administrative Complaint. He prepared an expert

1739report to the Department.

174334. A s Mrafton testified, the usual and customary

1752standard applicable to brokers is that they must promptly deliver

1762funds in possession of the brokerage that belong to other

1772parties. Mrafton also testified that the standard of care

1781applicable to a brok er in supervising sales associates require s

1792active supervision. He also testified that a broker must

1801maintain the records of the brokerage. Mrafton testified

1809that in his opinion, Ms. Murata failed to meet these standards.

182035. Ms. Murata failed to p romptly deliver funds to

1830Ms. Feloney that were in possession of the brokerage.

183936. Ms. Murata failed to manage, direct, and control R eal

1850E state S ales A ssociate Berthelot to the standard expected of a

1863broker of record. She did not actively supervise him , instead

1873relying completely on Mr. Berthelot and other associates to

1882provide her any information she needed to know.

189037. Ms. Murata failed to preserve accounts and records

1899relating to the rental or lease agreement of the subject

1909property.

191038. Petitioner did not clearly show that Respondent was

1919guilty of either " culpable negligence " or " breach of trust. "

192839. As I nvestigator Kennedy testified, and as corroborated

1937by cost summary reports maintained by the Department, from the

1947start of the investigation o f this complaint through

1956September 14, 2017, costs incurred by the Department were

1965$1,443.75, not including costs associated with an attorney ' s

1976time.

1977CONCLUSIONS OF LAW

198040. DOAH has jurisdiction over the subject matter and

1989the parties to this proceeding p ursuant to sections 120.569

1999and 120.57(1), Florida Statutes (2017).

200441. Petitioner seeks to take disciplinary action against

2012the real estate broker ' s licenses of Respondent. A proceeding to

2024impose discipline against a professional license is penal in

2033nat ure, and Petitioner bears the burden to prove the allegations

2044in the Administrative Complaint by clear and convincing evidence.

2053Dep ' t of Banking & Fin. v. Osborne Stern & Co. , 670 So. 2d 932

2069(Fla. 1996); Ferris v. Turlington , 510 So. 2d 292 (Fla. 1987).

20804 2. Clear and convincing evidence has been said to require:

2091[T]hat the evidence must be found to be

2099credible; the facts to which the witnesses

2106testify must be distinctly remembered; the

2112testimony must be precise and explicit and

2119the witnesses must be lacki ng in confusion as

2128to the facts in issue. The evidence must be

2137of such weight that it produces in the mind

2146of the trier of fact a firm belief or

2155conviction, without hesitancy, as to the

2161truth of the allegations sought to be

2168established.

2169S . Fla . Water Mgmt . Dist. v. RLI Live Oak, LLC , 139 So. 3d 869,

2186872 - 73 (Fla. 2014) ( citing Inquiry Concerning a Judge , 645 So. 2d

2200398, 404 (Fla. 1994)(quoting Slomowitz v. Walker , 429 So. 2d 797,

2211800 (Fla. 4th DCA 1983)) ) .

221843. Disciplinary statutes and rules " must always be

2226construed strictly in favor of the one against whom the penalty

2237would be imposed and are never to be extended by construction. "

2248Griffis v. Fish & Wildlife Conserv. Comm ' n , 57 So. 3d 929, 931

2262(Fla. 1st DCA 2011). Any ambiguities must be construed in favo r

2274of the licensee. Lester v. Dep ' t of Prof ' l Reg. , 348 So. 2d 923,

2291925 (Fla. 1st DCA 1977).

2296Count I

229844. Section 475.25(1)(d)1. provided, in relevant part, that

2306discipline could be imposed if a real estate licensee:

2315Has failed to account or deliver to any

2323person, including a licensee under this

2329chapter, at the time which has been agreed

2337upon or is required by law or, in the absence

2347of a fixed time, upon demand of the person

2356entitled to such accounting and delivery, any

2363personal property such as money, fund ,

2369deposit, check, draft, abstract of title,

2375mortgage, conveyance, lease, or other

2380document or thing of value . . . which has

2390come into the licensee ' s hands and which is

2400not the licensee ' s property or which the

2409licensee is not in law or equity entitled to

2418r etain under the circumstances.

242345. Petitioner clearly showed that Mr. Berthelot collected

2431more than $2,200.00 from Mr. Allicock on behalf of Friendly to

2443lease the subject property, placing the money in Friendly ' s

2454escrow account. Mr. Berthelot gave Ms. F eloney a check for

2465$1,650.00 drawn upon the escrow, but it was returned by the bank

2478for insufficient funds. Ms. Feloney made demand upon Friendly

2487for the amount due her, as well as a service charge, on June 2,

25012016, but Friendly did not pay it.

250846. As Fr iendly ' s broker, Respondent, as well as

2519Mr. Berthelot, had clear legal responsibility to promptly deliver

2528the funds to Ms. Felon e y. As Mrafton testified, this is the

2541customary practice and standard applicable to brokers. This is

2550what section 475.25(1 )(d)1. requires. Respondent ' s suggestion

2559that the broker has no obligation unless separate demand is made

2570upon the broker individually, rather than only upon the

2579brokerage, is rejected. While the escrow account, through fraud

2588or mismanagement, had insuff icient funds, this fact has no

2598bearing on Respondent ' s legal responsibility to deliver the funds

2609that had been entrusted to Friendly. 2/ As the licensed broker,

2620Respondent is presumed to know that the provisions of chapter 475

2631require her, upon the demand of the entitled person, to deliver

2642funds that Friendly was not entitled by law to retain. Wallen v.

2654Fla. Dep ' t of Prof ' l Reg., Div. of Real Estate , 568 So. 2d 975,

2671975 (Fla. 3d DCA 1990). See also White v. Dep ' t of Bus. & Prof ' l

2689Reg. , 715 So. 2d 1130 (Fl a. 5th DCA 1998)(failure of broker to

2702return buyer ' s money when transaction failed was violation of

2713section 475.25(1)(d)1.).

271547. Petitioner proved by clear and convincing evidence that

2724Respondent violated section 475.25(1)(d)1.

2728Count II

273048. Section 475.2 5(1)(u) provided, in relevant part, that

2739discipline may be imposed if the Florida Real Estate Commission

2749finds that a real estate licensee:

2755Has failed, if a broker, to direct, control,

2763or manage a broker associate or sales

2770associate employed by such broker .

277649. The fact that Mr. Berthelot was operating as an

2786independent contractor does not take Respondent out of the scope

2796of this statute. Section 475.01(2) provided that the terms

" 2805employ, " " employment, " " employer, " and " employee, " as used in

2813c hapter 475 to describe the relationship between a broker and a

2825sales associate, include an independent contractor relationship.

2832In the context of chapter 475, the existence of such relationship

2843does not relieve the broker of her duties, obligations, or

2853responsibilit ies.

285550. Section 475.01(1)(j) provided that a " sales associate "

2863is a person who performs any act specified in the definition of

" 2875broker, " but who performs such act under the direction, control,

2885or management of another person. Mr. Berthelot was clearly s hown

2896to be a sales associate, licensed to perform the duties of a

2908broker when acting under Respondent ' s direction, control, and

2918management.

291951. In support of Count II, Petitioner showed that during

2929the time of the leasing of the subject property, Mr. Bert helot

2941was an employee , and Respondent was the licensed broker of record

2952for Friendly.

295452. At the hearing, Petitioner presented expert testimony

2962establishing that a broker must engage in active supervision over

2972her brokerage to meet the statutory requireme nts. Respondent did

2982not meet that standard with respect to Friendly.

299053. Respondent argues that Mr. Berthelot violated the

2998agreement between them and failed to provide information to her,

3008arguing that all fault therefore lies with him. This contention

3018is rejected. It is beyond dispute that Mr. Berthelot acted

3028inappropriately, but Respondent could not, by either written

3036agreement or consistent practice, ever shift her own statutory

3045responsibility to manage onto the managed. The argument that

3054either th e withholding of information by an employee or the

3065delegation of authority to the very persons a broker is supposed

3076to be controlling absolves the broker of responsibility is

3085completely inconsistent with the burden the statutory scheme

3093places upon a broker . This is not to say that a broker has

3107absolute liability for the actions of her sales associates, but

3117the statutory duty to direct, control, and manage cannot be

3127lessened or contracted away. Petitioner showed that Respondent

3135did not actively supervise S ales A ssociate Berthelot.

314454. Petitioner proved by clear and convincing evidence that

3153Respondent violated section 475.25(1)(u).

3157Count III

315955. Section 475.25(1)(e) provided , in part , that discipline

3167could be imposed for violation of any of the provisions of

3178chapter 475.

318056. Section 475.5015 provided, in relevant part:

3187Each broker shall preserve at least one

3194legible copy of all books, accounts, and

3201records pertaining to her or his real estate

3209brokerage business for at least 5 years from

3217the date of receip t of any money, fund,

3226deposit, check, or draft entrusted to the

3233broker or, in the event no funds are

3241entrusted to the broker, for at least 5 years

3250from the date of execution by any party of

3259any listing agreement, offer to purchase,

3265rental property manageme nt agreement, rental

3271or lease agreement, or any other written or

3279verbal agreement which engages the services

3285of the broker.

328857. As stipulated by the parties, Respondent did not

3297maintain brokerage records for the escrow account or any of the

3308transactions that were taking place during the time she served as

3319the broker at Friendly. It was shown that Mr. Berthelot

3329maintained an unauthorized escrow account unbeknownst, initially,

3336to Respondent. Respondent argues that since Mr. Berthelot kept

3345information from her, and because she was unaware of either the

3356existence of the escrow account or the fact that any transactions

3367were taking place at Friendly, she cannot be held responsible for

3378the failure to perform account reconciliations or to preserve

3387those accounts and transaction records.

339258. Whatever weight that argument might carry with respect

3401to the escrow account -- given that under the arrangement with

3412Mr. Berthelot there was not supposed to be an escrow at all --

3425cannot reasonably be extended to the transacti onal records. The

3435argument that Respondent was entitled to blindly assume that a

3445real estate brokerage under her direction was not engaging in any

3456transactions at all because no records had been placed in the

3467dropbox is not convincing. The parties stipul ated that

3476Respondent had become aware that Mr. Berthelot was doing business

3486on the MLS. Even before that moment, Respondent had a duty to

3498actively seek out information about Friendly and the operations

3507of the brokerage.

351059. A broker cannot hide behind a curtain of ignorance and

3521leave herself completely dependent for information on those she

3530has the responsibility to control. A broker has an ongoing duty

3541to inform herself as to the conduct of the brokerage. This was

3553not a situation in which a substanti al number of transaction

3564records were being provided and only documents related to a

3574single transaction had been omitted. The apparent absence of any

3584transaction documents is certainly a circumstance that should

3592have compelled Respondent to further inquir y. Under all of the

3603circumstances, her calculated reliance on an empty transactions

3611dropbox was completely inconsistent with the affirmative legal

3619duty imposed upon her by section 475.5015 to preserve all

3629accounts and records.

363260. In any event, the fac ts are clear that at no time after

3646Respondent had actual knowledge that an escrow account was being

3656utilized at Friendly did she ever direct that the escrow records

3667be immediately provided to her, preserve them, or perform

3676reconciliation on them, as was he r duty. To the contrary, she

3688freely testified that she sought to avoid this statutory

3697responsibility and only asked that the escrow account be closed.

3707Respondent ' s eventual resignation as broker was a prudent step

3718given Mr. Berthelot ' s actions, but it di d nothing to meet her

3732obligation to preserve the accounts that arose at the time

3742Mr. Allicock engaged the services of Friendly by providing money

3752that was deposited into the escrow account. At the time she

3763realized what had happened earlier during her tim e as broker , she

3775sought to divest herself of her duty rather than perform it.

378661. Petitioner proved by clear and convincing evidence that

3795Respondent violated sections 475.5015 and 475.25(1)(e).

3801Count IV

380362. Section 475.25(1)(b) provided, in relevant pa rt, that

3812discipline may be imposed if the real estate licensee:

3821Has been guilty of fraud, misrepresentation,

3827concealment, false promises, false pretenses,

3832dishonest dealing by trick, scheme, or

3838device, culpable negligence, or breach of

3844trust in any busines s transaction in this

3852state or any other state, nation, or

3859territory.

386063. In the Administrative Complaint, Petitioner alleges

3867Respondent violated this statute through the same conduct

3875involved in the earlier counts: (1) by receiving funds for the

3886lease of the subject property but failing to remit these funds to

3898Ms. Feloney as required by law; (2) by failing to adequately

3909supervise the actions of her sales associate; or (3) by failing

3920to provide the transaction file and all supporting documents

3929connected with the subject property, as well as complete escrow

3939reconciliation records and bank statements for Friendly ' s escrow

3949account.

395064. As the Florida Supreme Court has stated:

3958It is clear that section 475.25(1)(b) is

3965penal in nature. As such, it must be

3973con strued strictly, in favor of the one

3981against whom the penalty would be imposed.

3988Holmberg v. Department of Natural Resources ,

3994503 So. 2d 944 (Fla. 1st DCA 1987). Reading

4003the first clause of section 475.25(1)(b)(the

4009portion of the statute which appellant w as

4017charged with having violated in Count I of

4025the complaint), and applying to the words

4032used their usual and natural meaning, it is

4040apparent that it is contemplated that an

4047intentional act be proved before a violation

4054may be found.

4057Munch v. Dep ' t of Prof ' l Reg., Div. of Real Estate , 592 So. 2d

40741136, 1143 Î 44 (Fla. 1st DCA 1992).

408265. Petitioner does not argue that Respondent was in any

4092way involved in fraud, misrepresentation, concealment, false

4099promises, false pretenses, dishonest dealing by trick, scheme , or

4108device, or similar dishonest activity toward Ms. Feloney,

4116Mr. Berthelot, or any other person.

412266. Petitioner alleges that Respondent was guilty of

" 4130culpable negligence " or " breach of trust. " The Florida Supreme

4139Court described culpable negligence in a criminal case as

4148involving " that entire want of care which would raise the

4158presumption of indifference to consequences; or such wantonness

4166or recklessness or grossly careless disregard of the safety and

4176welfare of the public, or that reckless indifferen ce to the

4187rights of others, which is equivalent to an intentional violation

4197of them. " State v. Greene , 348 So. 2d 3, 4 (Fla. 1977).

420967. Reckless carelessness or breach of trust was not

4218clearly shown here. Respondent ' s failure to deliver to

4228Ms. Felon e y t he funds that had been entrusted to Friendly, while

4242based on incorrect assumptions, did not rise to an intentional

4252breach of trust. While Respondent failed to properly direct,

4261control, and manage her sales associate, it was not shown that

4272she exhibited su ch wantonness or reckless indifference so as to

4283attribute culpable intent to that inaction. Her efforts to close

4293the escrow account, though not meeting her obligations to

4302preserve and reconcile records and accounts, demonstrated her

4310intent to correct the situation after it came to her attention.

432168. Petitioner failed to prove by clear and convincing

4330evidence that Respondent violated section 475.25(1)(d).

4336Penalty

433769. The Florida Real Estate Commission adopted disciplinary

4345guidelines for the imposition o f penalties authorized by section

4355475.25(1) in Florida Administrative Code Rule 61J2 - 24.001.

436470. Rule 61J2 - 24.001(3)(e) provided that a $250 .00 to

4375$1 , 000 .00 administrative fine and license suspension to

4384revocation was the appropriate range of penalty fo r the first

4395offense of failing to account or deliver escrowed property to

4405any person as required by agreement or law in violation of

4416section 475.25(1)(d).

441871. Rule 61J2 - 24.001(3)(u) provided that a $250 .00 to

4429$1 , 000 .00 administrative fine and license susp ension to

4439revocation was the appropriate range of penalty for the first

4449offense of failing to direct, control, or manage a sales

4459associate in violation of section 475.25(1)(u).

446572. Rule 61J2 - 24.001(3)(e) provided that a $250 .00 to

4476$1 , 000 .00 administrative fine and license suspension to

4485revocation was also the appropriate range of penalty for the

4495first offense of violating any rule or provision under

4504chapter 475 in violation of section 475.25(1)(e).

451173. Section 455.227(3)(a) provided that, in addition to a ny

4521other discipline, the Florida Real Estate Commission may assess

4530costs related to the investigation and prosecution of the case,

4540excluding costs associated with an attorney ' s time.

454974. Rule 61J2 - 24.001(4) provided that the demonstration of

4559aggravating o r mitigating circumstances warrants deviation from

4567the penalty guidelines. The rule provided that aggravating or

4576mitigating circumstances may include, but are not limited to:

45851. The degree of harm to the consumer or

4594public.

45952. The number of counts in t he

4603Administrative Complaint.

46053. The disciplinary history of the licensee.

46124. The status of the licensee at the time

4621the offense was committed.

46255. The degree of financial hardship incurred

4632by a licensee as a result of the imposition

4641of a fine or suspe nsion of the license.

46506. Violation of the provision of

4656Chapter 475, F.S., wherein a letter of

4663guidance as provided in Section 455.225(4),

4669F.S., previously has been issued to the

4676licensee.

467775. No aggravating or mitigating circumstances were

4684properly not iced or demonstrated here so as to warrant deviation

4695from the wide range of penalties already permitted within the

4705guidelines.

4706RECOMMENDATION

4707Upon consideration of the foregoing Findings of Fact and

4716Conclusions of Law, it is RECOMMENDED that a final order be

4727entered by the Florida Real Estate Commission:

4734Finding Maria Camila Murata in violation of sections

4742475.25(1)(d)1., 475.25(1)(u), and 475.25(1)(e) as charged in the

4750Administrative Complaint ; imposing an administrative fine of

4757$2,250 .00; imposing license suspension for a period of two

4768months ; and imposing costs related to the investigation and

4777prosecution of the case.

4781DONE AND ENTERED this 2 nd day of January , 201 8 , in

4793Tallahassee, Leon County, Florida.

4797S

4798F. SCOTT BOYD

4801Ad ministrative Law Judge

4805Division of Administrative Hearings

4809The DeSoto Building

48121230 Apalachee Parkway

4815Tallahassee, Florida 32399 - 3060

4820(850) 488 - 9675

4824Fax Filing (850) 921 - 6847

4830www.doah.state.fl.us

4831Filed with the Clerk of the

4837Division of Administrative Hea rings

4842this 2nd day of January, 2018 .

4849ENDNOTE S

48511/ Except as otherwise indicated, references to statutes and

4860rules are to versions in effect in the Spring of 2016, when the

4873conduct forming the basis of the charges against Ms. Murata is

4884alleged to have t aken place.

48902/ While Mrafton suggested that Respondent " should " have

4898transferred her own personal funds to Ms. Feloney, only

4907Respondent ' s failure to deliver the funds entrusted to Friendly

4918is addressed here.

4921COPIES FURNISHED:

4923Labeed A. Choudhry, E squire

4928Ward, Damon, Posner, Pheterson &

4933Bleau, P.L.

49354420 Beacon Circle , Suite 100

4940West Palm Beach, Florida 33407

4945(eServed)

4946Crystal D. Stephens, Esquire

4950Nicholas Lee DuVal, Esquire

4954Department of Business and

4958Professional Regulation

4960Capital Commerce Ce nter

49642601 Blair Stone Road

4968Tallahassee, Florida 32399 - 2202

4973(eServed)

4974Jason Maine, General Counsel

4978Department of Business and

4982Professional Regulation

4984Capital Commerce Center

49872601 Blair Stone Road

4991Tallahassee, Florida 32399 - 2202

4996(eServed)

4997Thomas Luzie r, Chair

5001Florida Real Estate Commission

5005Department of Business and

5009Professional Regulation

5011400 West Robinson Street, Suite N801

5017Orlando, Florida 32801

5020NOTICE OF RIGHT TO SUBMIT EXCEPTIONS

5026All parties have the right to submit written exceptions within

503615 days from the date of this Recommended Order. Any exceptions

5047to this Recommended Order should be filed with the agency that

5058will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 05/02/2018
Proceedings: Agency Final Order
PDF:
Date: 05/02/2018
Proceedings: Agency Final Order filed.
PDF:
Date: 01/02/2018
Proceedings: Recommended Order
PDF:
Date: 01/02/2018
Proceedings: Transmittal letter from Claudia Llado forwarding Petitioner's Exhibits numbered 10-12 to Petitioner.
PDF:
Date: 01/02/2018
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 01/02/2018
Proceedings: Recommended Order (hearing held October 31, 2017). CASE CLOSED.
PDF:
Date: 12/15/2017
Proceedings: Petitioner's Proposed Recommended Order filed.
PDF:
Date: 12/15/2017
Proceedings: Proposed Recommended Order filed.
PDF:
Date: 12/07/2017
Proceedings: Order Granting Extension of Time.
PDF:
Date: 12/06/2017
Proceedings: Respondent's Unopposed Motion for Enlargement of Time to Submit Proposed Order filed.
Date: 11/28/2017
Proceedings: Transcript of Proceedings Volumes 1-2 (not available for viewing) filed.
PDF:
Date: 11/01/2017
Proceedings: Petitioner's Notice of Filing Written Certification of Notary filed.
Date: 10/31/2017
Proceedings: CASE STATUS: Hearing Held.
Date: 10/24/2017
Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 10/24/2017
Proceedings: Petitioner's Notice of Filing Exhibits filed.
PDF:
Date: 10/23/2017
Proceedings: Joint Pre-hearing Stipulation filed.
PDF:
Date: 10/23/2017
Proceedings: Respondent's Unopposed Motion for Enlargement of Time to Submit Joint Pre-hearing Stipulation filed.
PDF:
Date: 10/20/2017
Proceedings: Order Granting Petitioner's Motion for Official Recognition.
PDF:
Date: 10/19/2017
Proceedings: Petitioner's Notice of Motion for Official Recognition filed.
PDF:
Date: 10/19/2017
Proceedings: Petitioner's Motion for Official Recognition filed.
PDF:
Date: 10/19/2017
Proceedings: Order Granting Second Motion to Take Telephone Testimony.
PDF:
Date: 10/19/2017
Proceedings: Petitioner's Second Motion to Allow Witness to Testify by Telephone filed.
PDF:
Date: 09/29/2017
Proceedings: Petitioner's Notice of Taking Depositions filed.
PDF:
Date: 09/06/2017
Proceedings: Order Granting Continuance and Rescheduling Hearing by Video Teleconference (hearing set for October 31, 2017; 9:00 a.m.; West Palm Beach and Tallahassee, FL).
PDF:
Date: 09/06/2017
Proceedings: Petitioner's Uncontested Motion for Continuance filed.
PDF:
Date: 09/06/2017
Proceedings: Petitioner's Notice of Cancellation of Depositions filed.
PDF:
Date: 09/05/2017
Proceedings: Order Granting Motion to Take Telephone Testimony.
PDF:
Date: 08/31/2017
Proceedings: Petitioner's Notice of Taking Depositions filed.
PDF:
Date: 08/28/2017
Proceedings: Petitioner's Motion to Allow Witnesses to Testify by Telephone filed.
PDF:
Date: 08/25/2017
Proceedings: Respondent's Response to Petitioner's First Request for Admissions filed.
PDF:
Date: 08/25/2017
Proceedings: Respondent's Response to Petitioner's First Request for Interrogatories filed.
PDF:
Date: 07/26/2017
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 07/26/2017
Proceedings: Notice of Hearing by Video Teleconference (hearing set for September 19, 2017; 9:00 a.m.; West Palm Beach and Tallahassee, FL).
PDF:
Date: 07/24/2017
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 07/20/2017
Proceedings: Notice of Service of Petitioner's First Set of Admissions, Interrogatories, and Request for Production filed.
PDF:
Date: 07/18/2017
Proceedings: Notice of Appearance (Nicholas Duval) filed.
PDF:
Date: 07/17/2017
Proceedings: Initial Order.
PDF:
Date: 07/14/2017
Proceedings: Election of Rights filed.
PDF:
Date: 07/14/2017
Proceedings: Administrative Complaint filed.
PDF:
Date: 07/14/2017
Proceedings: Agency referral filed.

Case Information

Judge:
F. SCOTT BOYD
Date Filed:
07/14/2017
Date Assignment:
07/17/2017
Last Docket Entry:
05/02/2018
Location:
West Palm Beach, Florida
District:
Southern
Agency:
ADOPTED IN TOTO
Suffix:
PL
 

Counsels

Related Florida Statute(s) (8):