20-002125 April Williams vs. Orion Real Estate Services, And Housing Authority Of The City Of Winter Park
 Status: Closed
Recommended Order on Friday, August 21, 2020.


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Summary: Petitioner failed to show by a preponderance of the evidence that Respondents committed a discriminatory housing practice against her because of her race.

1S TA TEMENT OF T HE I SSUE

9W hether Respondents Orion Real Estate Services (Orion) and the Housing

20Authority of the City of Winter Park (Housing Authority) subjected Petitioner

31April Williams to discriminatory housing practices based on her race (African

42American , non - Hispanic), in violation of the Florida Fair Housing Act,

54chapter 760, part II, Florida Statutes (2019) (FHA). 1

63P RELIMINARY S TATEMENT

67On, November 19, 2019, Petitioner filed a charge of housing

77discrimination with the Florida Commission on Human Relat ions (FCHR),

87alleging Respondents discriminated against her based upon her race

96(African - American, non - Hispanic), in violation of the FHA.

107On February 26, 2020, FCHR issued a " Notice of Determination of No

119Cause, " finding that there was no reasonable cau se to believe that

131Respondents had committed a discriminatory housing practice against

139Petitioner .

141On April 1, 2020, Ms. Williams filed a Petition for Relief with FCHR,

154again alleging that Respondents had committed a discriminatory housing

163practice agains t her based on her race. FCHR transmitted the Petition to

176DOAH and assigned the undersigne d to conduct an evidentiary hearing.

1872

188On July 16, 2020, the undersigned conducted a telephonic pre - hearing

200conference with all of the parties. During that conference call, the

211undersigned reminded the parties of the deadline to exchange witness and

2221 All statutory references are to the 2019 codification of the Florida Statutes, unless

236otherwise indicated.

2382 The Petition also alleges the FC H R investigator who was assigned to Ms. Williams's

254complaint was bias and discriminated against Ms. Williams . That issue was not properly

268raised in this proceeding, nor is it addressed in this Recommended Order.

280exhibit lists , the deadline to provide the undersigned with potential exhibits,

291and the method to submit the potential exhibits to DOAH prior to the

304hearing.

305The undersign ed conducted the final hearing on July 23, 2020. Orion ' s

319counsel part icipated remotely by telephone; Petitioner and the Housing

329Authority appeared by video.

333Petitioner presented her own testimony; the testimony of LiMarys Rivera,

343a Hispanic female and the Property Manager for Orion; and La Shanda

355Lovett, an African American female and the Executive Di rector of the

367Housing Authority . None of Petitioner ' s exhibits were admitted into evidence

380because she did not timely disclose them to Respondents and did not provide

393them to the undersigned until an hour before the hearing , contrary to the

406instructions provided in the Notice of Hearing and Pre - Hearing Instructions .

419Orion presented the testimony of Ms. Rivera and Orion ' s E xhibits OR2

433through OR7 were admitted i nto evidence. The Housing Authority put on no

446witnesses and offered no evidence.

451Although there was a court reporter at the final hearing, t he parties did

465not order a transcript . At the conclusion of the hearing, the undersigned

478instructed the parties tha t they had ten days from the date of the final

493hearing to submit their p roposed recommended orders (PROs) , or by no later

506than August 3, 2020 . The Housing Authority timely submitted a PRO , and it

520has been considered in the preparat ion of this Recommended O rder. Orion ' s

535PRO was filed on August 4, 2020, and is considered untimely. Petitioner

547failed to timely submit a proposed recommended order.

555F INDINGS OF F ACT

5601. Ms. Williams, an African American female , lives in an apartment in the

573Meadows, a low - income housing complex located in Winter Park, Florida .

5862. The Housing Authority is a governmental entity that provides low -

598income housing through federal funds provided by the United States

608Department of Housing and Urban Development. It contracts with outside

618companies to manage the properties it owns. The Housing Authority ow ns

630the Meadows.

6323. Orion is a real estate services company that manages residential

643properties for landlords and investors. At the time relevant to these

654proceedings, Orion managed the Mea dows for the Housing Authority.

6644. Ms. Williams had to climb up a stairwell to reach her unit. Her

678apartment was located above o ne unit and next to another. She sha red a

693front porch with her next - door neighbor.

7015. The Meadows housed 300 residents during t he relevant time period. Of

714those residents, 264 identified themselves as " Black " and 280 identified

724themselves as " Ethnic. " There was no testimony or evidence as to how many

737identified as Hispanic.

7406. The Housing Authority claims it took no action against Ms. Williams,

752and therefore cannot be liable for discrimination . T he Community Manager

764for the Meadows , LiMarys Rivera, testified she was an employee of Orion.

776However, she issued documentation on letterhead titled " The Housing

785Authority of t he City of Wi nter Park . " Ms. Rivera ' s signature line states that

803her title is " Property Manager Agent for the Win t er Park Housing Authority . "

818As such, the undersigned finds Ms. R ivera was a dual agent for both Orion

833and the Housing Authority.

8377. Ms. Rivera testified th at once she received a complaint against a

850tenant, regardless of who ma de the complaint, it was standard procedure to

863first reach out to the alleged violato r by telephone as a courtesy, and then if

879there was a subsequent co mplaint to send out a written " N o tice to C ure " or

" 897Notice of Material Non - Compliance with Opportunity to C ure and Proposed

910Adverse Action " (non - compliance notice) to that tenant .

9208 . Respondents provided numerous non - compliance notices to tenants

931regardin g various types of complaints. Ms. Rivera testified these non -

943compliance notices were issued to tenants of all races, and both Hispanic and

956non - Hispanic tenants.

9609. Over the course of a year to 18 months, Ms. Williams had made

974somewhere between 20 and 29 complaints against her next - door ne ighbor

987and her downstairs neighbor. Ms. Williams described both o f these neighbors

999as Hispanic.

100110 . Ms. Williams complained that her next - door neighbor was noisy and

1015would smoke (and allow guests to smoke) on t he front porch even though her

1030building was d esignated as a non - smoking area. Ms. Williams also

1043complained that the downstairs neighbor left items on the stairwell causing a

1055hazard. These items included pizza boxes, s hoes, rugs, and bags of trash.

106811. As a result of these complaints, both of Ms. Wil liams ' s neighbors were

1084issued non - compliance notices . The downstairs neighbor received a non -

1097compliance notice for leaving pizza boxes , trash, and t he other objects outside

1110her front door . Similarly, the next - door neighbor received a non - compliance

1125notice for smoking in h er apartment and common areas.

113512. Additionally, Respondents issued c ommunity flyers to all the tenants

1146in the Meadows reminding them of basic rules, i ncluding not smoking, not

1159leaving trash and debris outside , and keeping front porches cl ean.

117013. Ms. Williams also complained to Respondents that workmen who were

1181performing maintenance in her unit were speaking Spanish. S he requested

1192that Respondents provide workm e n that speak only English while on the

1205Meadows property .

120814. At some point, Ms . Williams ' s neighbors made noise complain ts

1222against her . Respondents did not initially issue a non - compliance notice to

1236Ms. Williams because she and her n eighbors had numerous complaints

1247against each other .

125115. Instead, Ms. Rivera attempted to hold a conc iliation or mediation

1263meeting with all of them . Ms. Williams refused . She did not see the point of

1280the meeting, and believed Ms. Rivera would take the neighbors ' side because

1293Ms. Rivera, like the neighbors, was Hispanic.

13001 6 . After Ms. Williams refused to m eet, Respondents issued her a non -

1316compliance notice for excess ive noise. There was no evidence that she was

1329required to pay any fees or fines as a result of the non - compliance notice

1345against her.

134717 . Ms. Williams testified she felt Ms. Rivera gave prefere ntial treatment

1360to Hispanics. When asked how they were treated better , Ms. Williams

1371testified that her n eighbors were not evicted despite the complaints made

1383against them. Ms. Williams admitted, however, that Respon dents did not

1394evict her either .

1398C ONCLUSI ONS OF L AW

140418. The undersigned and DOAH ha ve jurisdiction over the subject matter

1416and the parties to this proceeding in accordance with sections 120.569,

1427120.57(1), and 760.35(3)(b), Florida Statutes.

143219. The FHA makes it unlawful to discriminate against a ny person " in the

1446terms, conditions, or privileges of sale or rental of a dwelling, or in the

1460provision of services or facilities in connection therewith, because of race,

1471color, national origin, sex, handicap, familial status, or religion. " § 760.23(2),

1482F la. Stat.

148520. The FHA is patterned after Title VII of the Civil Rights Act of 1968, as

1501amended by the Fair Housing Act of 1988. As such, discriminatory acts

1513prohibited under the federal Fair Housing Act are also prohibited under the

1525FHA, and federal case l aw interpreting the federal Fair Housing Act is

1538applicable to proceedings brought under the FHA. See generally, Glass v.

1549Captain Katanna ' s, Inc ., 950 F. Supp. 2d 1235, 1244 (M.D. Fla. 2013) ( " a

1566Florida law mirrored after a federal law generally will be cons trued in

1579conformity with the federal law. " ).

158521. In cases involving claims of rental housing discrimination, the

1595complainant has the burden to prove a prima facie case of discrimination by a

1609preponderance of the evidence. § 760.34(5), Fla. Stat.; Fla. Dep ' t of Transp. v.

1624J.W.C. Co., 396 So. 2d 778 (Fla. 1st DCA 1981). A " preponderance of the

1638evidence " means the " greater weight " of the evidence, or evidence that " more

1650likely than not " tends to prove the fact at issue. Gross v. Lyons, 763 So. 2d

1666276, 289 n.1 (Fla. 2000).

167122. Petitioner ' s allegations amount to a claim of disparate treatment in

1684the terms of enforcement of the rules and regulations of the Meadows.

169623. To establish a prima facie case of disparate treatment, Petitioner must

1708present evidence that sh e was treated differently than similarly - situated

1720tenants. See Schwarz v. City of Treasure Island , 544 F.3d 1201, 1216 (11th

1733Cir. 2008). She can do so either by direct evidence, or through circumstantial

1746evidence established through the burden - shifting fra mework of McDonnell

1757Douglas Corp. v. Green, 411 U.S. 792 (1973). See Noel v. Aqua Vista

1770Townhomes Condo. Ass' n, Inc. , 2019 WL 4345903 at *3 (S.D. Fla. Sept. 12,

17842019).

178524. Direct evidence is that which, if believed, would prove the existence of

1798discrimina tory intent without resort to inference or presumption. Denney v.

1809City of Albany, 247 F.3d 1172, 1182 (11th Cir. 2001). " Direct evidence

1821encompasses conduct or statements that both (1) reflect directly the alleged

1832discriminatory attitude, and (2) bear dire ctly on the contested [housing]

1843decision. " Noel, 2019 WL 4345903 at *3. As to the nature of the evidence,

" 1857only the most blatant remarks, whose intent could be nothing other than to

1870discriminate … will constitute direct evidence of discrimination. " Damon v .

1881Fleming Supermarkets of Fla., Inc., 196 F.3d 1354, 1358 - 59 (11th Cir. 1999)

1895(citations omitted).

189725. Ms. Williams presented no direct evidence of discrimination by

1907Respondents related to, or affecting the terms of, her tenancy at the

1919Meadows, or in the w ay she was treated by Respondents.

193026. Alternatively, Ms. Williams must show that she: (1 ) is a member of a

1945protected class; ( 2 ) was treated differently in the enforcement of rules and

1959regula tions than other tenants; and (3 ) this different treatment was ba sed on

1974her race or non - Hispanic status. See McDonnell Douglas Corp. , 411 U.S. at

1988802 - 4. She must also show that as a result of the differential treatment, she

2004was denied services or access protected by the FHA, which were available to

2017other tenants. See Sa vanna Club Worship Serv., Inc. v. Savanna Club

2029Homeowners ' Ass ' n, Inc. , 456 F. Supp. 2d 1223, 1232 (S.D. Fla. 2005) (plaintiff

2045alleging housing discrimination must prove denial of access to use of facilities

2057or common areas available to other homeowners bas ed upon religion ).

206927. Ms. Williams established the first element: she i s a member of a

2083protected class because she is African American and non - Hispanic .

209528. Ms. Williams , however, did not establish the remaining elements of a

2107prima facie case. She prese nted no credible or persuasive evidence that

2119Respondents treated her differently than other tenants or that such

2129treatment was because of her race and she was not Hispanic . She was issued

2144a non - compliance notice, just as Hispanic tenants and tenants of oth er races

2159had been. Moreover, although she complained her neighbors were not evicted

2170as a result of their violations, neither was she.

217929. Ms. Williams also presented no credible evidence that she was denied

2191any services by Respondents . Although she receive d a non - compliance notice ,

2205she was not fined or evicted .

221230. Ms. Williams failed to meet her burden to establish a prima facie case

2226of discrimination or disparate treatment under the FHA. Ms. Williams failed to present persuasive evidence that any actions or inactions by Responde nts

2249were influenced by her race or her non - Hispanic status.

2260R ECOMMENDATION

2262Based upon the foregoing Findings of Fact and Conclusions of Law, the

2274undersigned hereby RECOMMENDS that the Florida Commission on Human

2283Relations issue a final order dismissing the Petition for Relief filed by April

2296Williams.

2297D ONE A ND E NTERED this 21st day of August, 2020 , in Tallahassee, Leon

2312County, Florida.

2314H ETAL D ESAI

2318Administrative Law Judge

2321Division of Administrative Hearings

2325The DeSoto Building

23281230 Apalachee Parkway

2331Tallahassee, Florida 32399 - 3060

2336(850) 488 - 9675

2340Fax Filing (850) 921 - 6847

2346www.doah.state.fl.us

2347Filed with the Clerk of the

2353Division of Administrative Hearings

2357this 21st day of August , 2020 .

2364C OPIES F URNISHED :

2369Tammy S. Barton, Agen cy Clerk

2375Florida Commission on Human Relations

23804075 Esplanade Way , Room 110

2385Tallahassee, Florida 32399 - 7020

2390(eServed)

2391Ricardo L. Gilmore, Esquire

2395Saxon, Gilmore, Carraway and Gibbons, P.A.

2401201 East Kennedy Boulevard , Suite 600

2407Tampa, Florida 33602

2410(eSer ved)

2412Kevin Fulton, Esquire

2415Fulton Strahan Law Group, PLLC

24207676 Hillmont Street , Suite 191

2425Houston, Texas 77040

2428(eServed)

2429April Williams

2431746 Margaret Square

2434Winter Park, Florida 32789

2438(eServed)

2439Cheyanne Costilla, General Co unsel

2444Florida Commission on Human Relations

24494075 Esplanade Way, Room 110

2454Tallahassee, Florida 32399

2457(eServed)

2458N OTICE OF R IGHT T O S UBMIT E XCEPTIONS

2469All parties have the right to submit written exceptions within 15 days from

2482the date of this Recommended Order. Any exceptions to this Recommended

2493Order should be filed with the agency that will issue the Final Order in this

2508case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 06/23/2021
Proceedings: Agency Final Order
PDF:
Date: 06/23/2021
Proceedings: Petitioner's Exceptions to Administrative Law Judge's Recommended Order filed.
PDF:
Date: 06/23/2021
Proceedings: Agency Final Order Dismissing Petition for Relief from a Discriminatory Housing Practice filed.
PDF:
Date: 08/21/2020
Proceedings: Recommended Order
PDF:
Date: 08/21/2020
Proceedings: Certified Mail Receipts stamped this date by the U.S. Postal Service.
PDF:
Date: 08/21/2020
Proceedings: Recommended Order (hearing held July 23, 2020). CASE CLOSED.
PDF:
Date: 08/21/2020
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 08/12/2020
Proceedings: Copy of Petitioner April Williams' Ex Parte Communication filed.
PDF:
Date: 08/11/2020
Proceedings: Amended Notice of Ex Parte Communication.
PDF:
Date: 08/06/2020
Proceedings: Notice of Ex Parte Communication.
PDF:
Date: 08/04/2020
Proceedings: Respondent's Proposed Recommended Order filed (Orion Real Estate Services).
PDF:
Date: 07/30/2020
Proceedings: Respondent's Proposed Recommended Order filed (Housing Authority of City of Winter Park).
Date: 07/23/2020
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 07/23/2020
Proceedings: Petitioner April Williams' Witness List filed.
PDF:
Date: 07/23/2020
Proceedings: Petitioner's Exhibit 6 Additions filed.
PDF:
Date: 07/23/2020
Proceedings: Petitioner's Exhibit 6 filed.
PDF:
Date: 07/23/2020
Proceedings: Petitioner's Exhibit 5 filed.
PDF:
Date: 07/23/2020
Proceedings: Petitioner's Exhibit 4 filed.
PDF:
Date: 07/23/2020
Proceedings: Petitioner's Exhibit 3 filed.
PDF:
Date: 07/23/2020
Proceedings: Petitioner's Exhibit 2 filed.
PDF:
Date: 07/23/2020
Proceedings: Petitioner's Exhibit 1 filed.
PDF:
Date: 07/22/2020
Proceedings: Petitioner April Williams' Exhibit List filed.
PDF:
Date: 07/16/2020
Proceedings: Exhibit D filed.
PDF:
Date: 07/16/2020
Proceedings: Exhibit G filed.
PDF:
Date: 07/16/2020
Proceedings: Exhibit F filed.
PDF:
Date: 07/16/2020
Proceedings: Exhibit E filed.
PDF:
Date: 07/16/2020
Proceedings: Exhibit C filed.
PDF:
Date: 07/16/2020
Proceedings: Exhibit B filed.
PDF:
Date: 07/16/2020
Proceedings: Exhibit A filed.
PDF:
Date: 07/16/2020
Proceedings: Respondent Orion Real Estate Services Exhibit List filed.
PDF:
Date: 07/16/2020
Proceedings: Respondent Orion Real Estate Services' Witness List filed.
PDF:
Date: 07/16/2020
Proceedings: Court Reporter Request filed.
Date: 07/15/2020
Proceedings: CASE STATUS: Pre-Hearing Conference Held.
PDF:
Date: 07/15/2020
Proceedings: Respondent Housing Authority of City of Winter Park's Exhibit List filed (exhibits not available for viewing).
PDF:
Date: 07/15/2020
Proceedings: Respondent Housing Authority of City of Winter Park's Witness List filed.
PDF:
Date: 07/15/2020
Proceedings: Respondent Housing Authority of City of Winter Park's Exhibit List filed.
PDF:
Date: 07/06/2020
Proceedings: Certified Return Receipt received this date from the U.S. Postal Service.
PDF:
Date: 06/18/2020
Proceedings: Certified Return Receipt received this date from the U.S. Postal Service.
PDF:
Date: 06/17/2020
Proceedings: Certified Return Receipt received this date from the U.S. Postal Service.
PDF:
Date: 06/08/2020
Proceedings: Certified Mail Receipts stamped this date by the U.S. Postal Service.
PDF:
Date: 06/08/2020
Proceedings: Amended Notice of Hearing by Video Teleconference (hearing set for July 23, 2020; 9:30 a.m.; Altamonte Springs and Tallahassee, FL; amended as to Copies Furnished).
PDF:
Date: 06/02/2020
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 06/02/2020
Proceedings: Notice of Telephonic Pre-hearing Conference (set for July 15, 2020; 10:00 a.m.).
PDF:
Date: 06/02/2020
Proceedings: Notice of Hearing by Video Teleconference (hearing set for July 23, 2020; 9:30 a.m.; Altamonte Springs and Tallahassee, FL).
PDF:
Date: 05/29/2020
Proceedings: Respondent Orion Real Estate Services' Response to the Initial Order filed.
PDF:
Date: 05/29/2020
Proceedings: Order Accepting Qualified Representative.
PDF:
Date: 05/28/2020
Proceedings: Affidavit of Kevin Fulton filed.
PDF:
Date: 05/27/2020
Proceedings: Request for Naming of Kevin Fulton as Qualified Representative filed.
PDF:
Date: 05/26/2020
Proceedings: April Williams' Responses to Letters a through e, of the Amended Initial Order filed.
PDF:
Date: 05/26/2020
Proceedings: Copies of Emails to Respondents Attorneys - Re: Responses to Letters a through e filed.
PDF:
Date: 05/26/2020
Proceedings: Response of Respondent Housing Authority of City of Winter Park to the Initial Order filed.
PDF:
Date: 05/22/2020
Proceedings: April Williams Responses to Letters a through e, of the Amended Initial Order filed.
PDF:
Date: 05/07/2020
Proceedings: Amended Initial Order.
PDF:
Date: 05/07/2020
Proceedings: Initial Order.
PDF:
Date: 05/06/2020
Proceedings: Housing Discrimination Complaint filed.
PDF:
Date: 05/06/2020
Proceedings: Notice of Determination of No Cause filed.
PDF:
Date: 05/06/2020
Proceedings: Determination No Cause filed.
PDF:
Date: 05/06/2020
Proceedings: Petition for Relief filed.
PDF:
Date: 05/06/2020
Proceedings: Order Granting Petitioner's Motion to Extend Time to File Petition for Relief and Accepting Subsequent Filing of Petition for Relief filed.
PDF:
Date: 05/06/2020
Proceedings: Transmittal of Petition filed by the Agency.

Case Information

Judge:
HETAL DESAI
Date Filed:
05/06/2020
Date Assignment:
05/07/2020
Last Docket Entry:
06/23/2021
Location:
Altamonte Springs, Florida
District:
Middle
Agency:
ADOPTED IN TOTO
 

Counsels

Related Florida Statute(s) (5):