20-002125
April Williams vs.
Orion Real Estate Services, And Housing Authority Of The City Of Winter Park
Status: Closed
Recommended Order on Friday, August 21, 2020.
Recommended Order on Friday, August 21, 2020.
1S TA TEMENT OF T HE I SSUE
9W hether Respondents Orion Real Estate Services (Orion) and the Housing
20Authority of the City of Winter Park (Housing Authority) subjected Petitioner
31April Williams to discriminatory housing practices based on her race (African
42American , non - Hispanic), in violation of the Florida Fair Housing Act,
54chapter 760, part II, Florida Statutes (2019) (FHA). 1
63P RELIMINARY S TATEMENT
67On, November 19, 2019, Petitioner filed a charge of housing
77discrimination with the Florida Commission on Human Relat ions (FCHR),
87alleging Respondents discriminated against her based upon her race
96(African - American, non - Hispanic), in violation of the FHA.
107On February 26, 2020, FCHR issued a " Notice of Determination of No
119Cause, " finding that there was no reasonable cau se to believe that
131Respondents had committed a discriminatory housing practice against
139Petitioner .
141On April 1, 2020, Ms. Williams filed a Petition for Relief with FCHR,
154again alleging that Respondents had committed a discriminatory housing
163practice agains t her based on her race. FCHR transmitted the Petition to
176DOAH and assigned the undersigne d to conduct an evidentiary hearing.
1872
188On July 16, 2020, the undersigned conducted a telephonic pre - hearing
200conference with all of the parties. During that conference call, the
211undersigned reminded the parties of the deadline to exchange witness and
2221 All statutory references are to the 2019 codification of the Florida Statutes, unless
236otherwise indicated.
2382 The Petition also alleges the FC H R investigator who was assigned to Ms. Williams's
254complaint was bias and discriminated against Ms. Williams . That issue was not properly
268raised in this proceeding, nor is it addressed in this Recommended Order.
280exhibit lists , the deadline to provide the undersigned with potential exhibits,
291and the method to submit the potential exhibits to DOAH prior to the
304hearing.
305The undersign ed conducted the final hearing on July 23, 2020. Orion ' s
319counsel part icipated remotely by telephone; Petitioner and the Housing
329Authority appeared by video.
333Petitioner presented her own testimony; the testimony of LiMarys Rivera,
343a Hispanic female and the Property Manager for Orion; and La Shanda
355Lovett, an African American female and the Executive Di rector of the
367Housing Authority . None of Petitioner ' s exhibits were admitted into evidence
380because she did not timely disclose them to Respondents and did not provide
393them to the undersigned until an hour before the hearing , contrary to the
406instructions provided in the Notice of Hearing and Pre - Hearing Instructions .
419Orion presented the testimony of Ms. Rivera and Orion ' s E xhibits OR2
433through OR7 were admitted i nto evidence. The Housing Authority put on no
446witnesses and offered no evidence.
451Although there was a court reporter at the final hearing, t he parties did
465not order a transcript . At the conclusion of the hearing, the undersigned
478instructed the parties tha t they had ten days from the date of the final
493hearing to submit their p roposed recommended orders (PROs) , or by no later
506than August 3, 2020 . The Housing Authority timely submitted a PRO , and it
520has been considered in the preparat ion of this Recommended O rder. Orion ' s
535PRO was filed on August 4, 2020, and is considered untimely. Petitioner
547failed to timely submit a proposed recommended order.
555F INDINGS OF F ACT
5601. Ms. Williams, an African American female , lives in an apartment in the
573Meadows, a low - income housing complex located in Winter Park, Florida .
5862. The Housing Authority is a governmental entity that provides low -
598income housing through federal funds provided by the United States
608Department of Housing and Urban Development. It contracts with outside
618companies to manage the properties it owns. The Housing Authority ow ns
630the Meadows.
6323. Orion is a real estate services company that manages residential
643properties for landlords and investors. At the time relevant to these
654proceedings, Orion managed the Mea dows for the Housing Authority.
6644. Ms. Williams had to climb up a stairwell to reach her unit. Her
678apartment was located above o ne unit and next to another. She sha red a
693front porch with her next - door neighbor.
7015. The Meadows housed 300 residents during t he relevant time period. Of
714those residents, 264 identified themselves as " Black " and 280 identified
724themselves as " Ethnic. " There was no testimony or evidence as to how many
737identified as Hispanic.
7406. The Housing Authority claims it took no action against Ms. Williams,
752and therefore cannot be liable for discrimination . T he Community Manager
764for the Meadows , LiMarys Rivera, testified she was an employee of Orion.
776However, she issued documentation on letterhead titled " The Housing
785Authority of t he City of Wi nter Park . " Ms. Rivera ' s signature line states that
803her title is " Property Manager Agent for the Win t er Park Housing Authority . "
818As such, the undersigned finds Ms. R ivera was a dual agent for both Orion
833and the Housing Authority.
8377. Ms. Rivera testified th at once she received a complaint against a
850tenant, regardless of who ma de the complaint, it was standard procedure to
863first reach out to the alleged violato r by telephone as a courtesy, and then if
879there was a subsequent co mplaint to send out a written " N o tice to C ure " or
" 897Notice of Material Non - Compliance with Opportunity to C ure and Proposed
910Adverse Action " (non - compliance notice) to that tenant .
9208 . Respondents provided numerous non - compliance notices to tenants
931regardin g various types of complaints. Ms. Rivera testified these non -
943compliance notices were issued to tenants of all races, and both Hispanic and
956non - Hispanic tenants.
9609. Over the course of a year to 18 months, Ms. Williams had made
974somewhere between 20 and 29 complaints against her next - door ne ighbor
987and her downstairs neighbor. Ms. Williams described both o f these neighbors
999as Hispanic.
100110 . Ms. Williams complained that her next - door neighbor was noisy and
1015would smoke (and allow guests to smoke) on t he front porch even though her
1030building was d esignated as a non - smoking area. Ms. Williams also
1043complained that the downstairs neighbor left items on the stairwell causing a
1055hazard. These items included pizza boxes, s hoes, rugs, and bags of trash.
106811. As a result of these complaints, both of Ms. Wil liams ' s neighbors were
1084issued non - compliance notices . The downstairs neighbor received a non -
1097compliance notice for leaving pizza boxes , trash, and t he other objects outside
1110her front door . Similarly, the next - door neighbor received a non - compliance
1125notice for smoking in h er apartment and common areas.
113512. Additionally, Respondents issued c ommunity flyers to all the tenants
1146in the Meadows reminding them of basic rules, i ncluding not smoking, not
1159leaving trash and debris outside , and keeping front porches cl ean.
117013. Ms. Williams also complained to Respondents that workmen who were
1181performing maintenance in her unit were speaking Spanish. S he requested
1192that Respondents provide workm e n that speak only English while on the
1205Meadows property .
120814. At some point, Ms . Williams ' s neighbors made noise complain ts
1222against her . Respondents did not initially issue a non - compliance notice to
1236Ms. Williams because she and her n eighbors had numerous complaints
1247against each other .
125115. Instead, Ms. Rivera attempted to hold a conc iliation or mediation
1263meeting with all of them . Ms. Williams refused . She did not see the point of
1280the meeting, and believed Ms. Rivera would take the neighbors ' side because
1293Ms. Rivera, like the neighbors, was Hispanic.
13001 6 . After Ms. Williams refused to m eet, Respondents issued her a non -
1316compliance notice for excess ive noise. There was no evidence that she was
1329required to pay any fees or fines as a result of the non - compliance notice
1345against her.
134717 . Ms. Williams testified she felt Ms. Rivera gave prefere ntial treatment
1360to Hispanics. When asked how they were treated better , Ms. Williams
1371testified that her n eighbors were not evicted despite the complaints made
1383against them. Ms. Williams admitted, however, that Respon dents did not
1394evict her either .
1398C ONCLUSI ONS OF L AW
140418. The undersigned and DOAH ha ve jurisdiction over the subject matter
1416and the parties to this proceeding in accordance with sections 120.569,
1427120.57(1), and 760.35(3)(b), Florida Statutes.
143219. The FHA makes it unlawful to discriminate against a ny person " in the
1446terms, conditions, or privileges of sale or rental of a dwelling, or in the
1460provision of services or facilities in connection therewith, because of race,
1471color, national origin, sex, handicap, familial status, or religion. " § 760.23(2),
1482F la. Stat.
148520. The FHA is patterned after Title VII of the Civil Rights Act of 1968, as
1501amended by the Fair Housing Act of 1988. As such, discriminatory acts
1513prohibited under the federal Fair Housing Act are also prohibited under the
1525FHA, and federal case l aw interpreting the federal Fair Housing Act is
1538applicable to proceedings brought under the FHA. See generally, Glass v.
1549Captain Katanna ' s, Inc ., 950 F. Supp. 2d 1235, 1244 (M.D. Fla. 2013) ( " a
1566Florida law mirrored after a federal law generally will be cons trued in
1579conformity with the federal law. " ).
158521. In cases involving claims of rental housing discrimination, the
1595complainant has the burden to prove a prima facie case of discrimination by a
1609preponderance of the evidence. § 760.34(5), Fla. Stat.; Fla. Dep ' t of Transp. v.
1624J.W.C. Co., 396 So. 2d 778 (Fla. 1st DCA 1981). A " preponderance of the
1638evidence " means the " greater weight " of the evidence, or evidence that " more
1650likely than not " tends to prove the fact at issue. Gross v. Lyons, 763 So. 2d
1666276, 289 n.1 (Fla. 2000).
167122. Petitioner ' s allegations amount to a claim of disparate treatment in
1684the terms of enforcement of the rules and regulations of the Meadows.
169623. To establish a prima facie case of disparate treatment, Petitioner must
1708present evidence that sh e was treated differently than similarly - situated
1720tenants. See Schwarz v. City of Treasure Island , 544 F.3d 1201, 1216 (11th
1733Cir. 2008). She can do so either by direct evidence, or through circumstantial
1746evidence established through the burden - shifting fra mework of McDonnell
1757Douglas Corp. v. Green, 411 U.S. 792 (1973). See Noel v. Aqua Vista
1770Townhomes Condo. Ass' n, Inc. , 2019 WL 4345903 at *3 (S.D. Fla. Sept. 12,
17842019).
178524. Direct evidence is that which, if believed, would prove the existence of
1798discrimina tory intent without resort to inference or presumption. Denney v.
1809City of Albany, 247 F.3d 1172, 1182 (11th Cir. 2001). " Direct evidence
1821encompasses conduct or statements that both (1) reflect directly the alleged
1832discriminatory attitude, and (2) bear dire ctly on the contested [housing]
1843decision. " Noel, 2019 WL 4345903 at *3. As to the nature of the evidence,
" 1857only the most blatant remarks, whose intent could be nothing other than to
1870discriminate will constitute direct evidence of discrimination. " Damon v .
1881Fleming Supermarkets of Fla., Inc., 196 F.3d 1354, 1358 - 59 (11th Cir. 1999)
1895(citations omitted).
189725. Ms. Williams presented no direct evidence of discrimination by
1907Respondents related to, or affecting the terms of, her tenancy at the
1919Meadows, or in the w ay she was treated by Respondents.
193026. Alternatively, Ms. Williams must show that she: (1 ) is a member of a
1945protected class; ( 2 ) was treated differently in the enforcement of rules and
1959regula tions than other tenants; and (3 ) this different treatment was ba sed on
1974her race or non - Hispanic status. See McDonnell Douglas Corp. , 411 U.S. at
1988802 - 4. She must also show that as a result of the differential treatment, she
2004was denied services or access protected by the FHA, which were available to
2017other tenants. See Sa vanna Club Worship Serv., Inc. v. Savanna Club
2029Homeowners ' Ass ' n, Inc. , 456 F. Supp. 2d 1223, 1232 (S.D. Fla. 2005) (plaintiff
2045alleging housing discrimination must prove denial of access to use of facilities
2057or common areas available to other homeowners bas ed upon religion ).
206927. Ms. Williams established the first element: she i s a member of a
2083protected class because she is African American and non - Hispanic .
209528. Ms. Williams , however, did not establish the remaining elements of a
2107prima facie case. She prese nted no credible or persuasive evidence that
2119Respondents treated her differently than other tenants or that such
2129treatment was because of her race and she was not Hispanic . She was issued
2144a non - compliance notice, just as Hispanic tenants and tenants of oth er races
2159had been. Moreover, although she complained her neighbors were not evicted
2170as a result of their violations, neither was she.
217929. Ms. Williams also presented no credible evidence that she was denied
2191any services by Respondents . Although she receive d a non - compliance notice ,
2205she was not fined or evicted .
221230. Ms. Williams failed to meet her burden to establish a prima facie case
2226of discrimination or disparate treatment under the FHA. Ms. Williams failed to present persuasive evidence that any actions or inactions by Responde nts
2249were influenced by her race or her non - Hispanic status.
2260R ECOMMENDATION
2262Based upon the foregoing Findings of Fact and Conclusions of Law, the
2274undersigned hereby RECOMMENDS that the Florida Commission on Human
2283Relations issue a final order dismissing the Petition for Relief filed by April
2296Williams.
2297D ONE A ND E NTERED this 21st day of August, 2020 , in Tallahassee, Leon
2312County, Florida.
2314H ETAL D ESAI
2318Administrative Law Judge
2321Division of Administrative Hearings
2325The DeSoto Building
23281230 Apalachee Parkway
2331Tallahassee, Florida 32399 - 3060
2336(850) 488 - 9675
2340Fax Filing (850) 921 - 6847
2346www.doah.state.fl.us
2347Filed with the Clerk of the
2353Division of Administrative Hearings
2357this 21st day of August , 2020 .
2364C OPIES F URNISHED :
2369Tammy S. Barton, Agen cy Clerk
2375Florida Commission on Human Relations
23804075 Esplanade Way , Room 110
2385Tallahassee, Florida 32399 - 7020
2390(eServed)
2391Ricardo L. Gilmore, Esquire
2395Saxon, Gilmore, Carraway and Gibbons, P.A.
2401201 East Kennedy Boulevard , Suite 600
2407Tampa, Florida 33602
2410(eSer ved)
2412Kevin Fulton, Esquire
2415Fulton Strahan Law Group, PLLC
24207676 Hillmont Street , Suite 191
2425Houston, Texas 77040
2428(eServed)
2429April Williams
2431746 Margaret Square
2434Winter Park, Florida 32789
2438(eServed)
2439Cheyanne Costilla, General Co unsel
2444Florida Commission on Human Relations
24494075 Esplanade Way, Room 110
2454Tallahassee, Florida 32399
2457(eServed)
2458N OTICE OF R IGHT T O S UBMIT E XCEPTIONS
2469All parties have the right to submit written exceptions within 15 days from
2482the date of this Recommended Order. Any exceptions to this Recommended
2493Order should be filed with the agency that will issue the Final Order in this
2508case.
![](/images/view_pdf.png)
- Date
- Proceedings
-
PDF:
- Date: 06/23/2021
- Proceedings: Petitioner's Exceptions to Administrative Law Judge's Recommended Order filed.
-
PDF:
- Date: 06/23/2021
- Proceedings: Agency Final Order Dismissing Petition for Relief from a Discriminatory Housing Practice filed.
-
PDF:
- Date: 08/21/2020
- Proceedings: Certified Mail Receipts stamped this date by the U.S. Postal Service.
-
PDF:
- Date: 08/21/2020
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
-
PDF:
- Date: 08/04/2020
- Proceedings: Respondent's Proposed Recommended Order filed (Orion Real Estate Services).
-
PDF:
- Date: 07/30/2020
- Proceedings: Respondent's Proposed Recommended Order filed (Housing Authority of City of Winter Park).
- Date: 07/23/2020
- Proceedings: CASE STATUS: Hearing Held.
- Date: 07/15/2020
- Proceedings: CASE STATUS: Pre-Hearing Conference Held.
-
PDF:
- Date: 07/15/2020
- Proceedings: Respondent Housing Authority of City of Winter Park's Exhibit List filed (exhibits not available for viewing).
-
PDF:
- Date: 07/15/2020
- Proceedings: Respondent Housing Authority of City of Winter Park's Witness List filed.
-
PDF:
- Date: 07/15/2020
- Proceedings: Respondent Housing Authority of City of Winter Park's Exhibit List filed.
-
PDF:
- Date: 07/06/2020
- Proceedings: Certified Return Receipt received this date from the U.S. Postal Service.
-
PDF:
- Date: 06/18/2020
- Proceedings: Certified Return Receipt received this date from the U.S. Postal Service.
-
PDF:
- Date: 06/17/2020
- Proceedings: Certified Return Receipt received this date from the U.S. Postal Service.
-
PDF:
- Date: 06/08/2020
- Proceedings: Certified Mail Receipts stamped this date by the U.S. Postal Service.
-
PDF:
- Date: 06/08/2020
- Proceedings: Amended Notice of Hearing by Video Teleconference (hearing set for July 23, 2020; 9:30 a.m.; Altamonte Springs and Tallahassee, FL; amended as to Copies Furnished).
-
PDF:
- Date: 06/02/2020
- Proceedings: Notice of Telephonic Pre-hearing Conference (set for July 15, 2020; 10:00 a.m.).
-
PDF:
- Date: 06/02/2020
- Proceedings: Notice of Hearing by Video Teleconference (hearing set for July 23, 2020; 9:30 a.m.; Altamonte Springs and Tallahassee, FL).
-
PDF:
- Date: 05/29/2020
- Proceedings: Respondent Orion Real Estate Services' Response to the Initial Order filed.
-
PDF:
- Date: 05/27/2020
- Proceedings: Request for Naming of Kevin Fulton as Qualified Representative filed.
-
PDF:
- Date: 05/26/2020
- Proceedings: April Williams' Responses to Letters a through e, of the Amended Initial Order filed.
-
PDF:
- Date: 05/26/2020
- Proceedings: Copies of Emails to Respondents Attorneys - Re: Responses to Letters a through e filed.
-
PDF:
- Date: 05/26/2020
- Proceedings: Response of Respondent Housing Authority of City of Winter Park to the Initial Order filed.
-
PDF:
- Date: 05/22/2020
- Proceedings: April Williams Responses to Letters a through e, of the Amended Initial Order filed.
Case Information
- Judge:
- HETAL DESAI
- Date Filed:
- 05/06/2020
- Date Assignment:
- 05/07/2020
- Last Docket Entry:
- 06/23/2021
- Location:
- Altamonte Springs, Florida
- District:
- Middle
- Agency:
- ADOPTED IN TOTO
Counsels
-
Tammy S Barton, Agency Clerk
Address of Record -
Kevin Fulton, Esquire
Address of Record -
Ricardo L. Gilmore, Esquire
Address of Record -
April Williams
Address of Record