20-003036
Michael Grasso vs.
St. Marks Stone Crab Festival, Inc.
Status: Closed
Recommended Order on Tuesday, November 10, 2020.
Recommended Order on Tuesday, November 10, 2020.
1Statutes (2019), 1 by precluding Petitioner (Michael Grasso or Mr. Grasso)
12from bringing his dog onto its premises.
19Mr. Grasso filed a Charge of Discrimination with the Florida Commission
30on Human Relations (the Commission) on December 20, 2019, alleging that
41the St. Marks Stone Crab Festival discriminated against him based on his
53disability:
54I am an individual with a disabilit y. I was
64discriminated agains t because of my disability. On
72October 26, 2019 , I attempted to enter the St.
81Marks Stone Crab Festival. As I approached the table where admissions were being taken, a female
97who identified herself as Anna Bell told me that
106the re was a no pet policy. I told her that I
118understood but my dog is a service animal for my disability and is exe mpt from rules for pets. This
138individual then asked me to produce an ID card
147proving he was ac tually a service animal. I told her
158that I did not have one and I tried to explain to her
171that the law did not require me to have one. I also
183told her that I would not enter if she did not want us to and I then asked her who was in charge so
207that I could follow up later. When I told her about
218the law, she proceeded to get the sheriffs officers
227who were on site. The officer (Deputy Yarbrough) spoke with me and admitted that they did not know
245the law as it pertained to service animals and I
255p rinted it out for him. Mr. Yarbrough
263acknowledged that the law sai d that an ID was not
274required, but he said that since it was the rules of the Festival, he was there to enforce their rules.
294Mr. Yarbrough maintained that I was not allowed
302entrance unless I left my service animal elsewhere. I wrote a letter to Ray Stokes who sits on the city council and I called him, and he was belligerent and questioned whether I had a need for a service
3411 Unless stated otherwise, all statutory references shall be to the 2019 version of the Florida
357Statutes.
358animal. Mr. Stokes refused further contact with
365me.
366On June 5, 2020, the Commission issued a Notice setting forth its
378determination th at reasonable cause existed to believe that an unlawful
389practice had occurred:
392[Mr. Grasso] attempted to enter [the Festival] on October 26, 2019. [Mr. Grasso] alleged that [the Festival] denied him service by refusing to let him enter due to his disabili ty and need for a service
428animal. The investigation supports his allegations. [Mr. Grasso] provided proof that he is disabled and requires the use of a service animal. [The Festival] acknowledged that it has a policy of requiring
460disabled guests with servi ce animals to provide
468identification proving that the animal is a service
476animal. [The Festival] also acknowledged that since
483[Mr. Grasso] did not have documentation that his dog is a service animal, he was denied entry into
501the festival. This is direct ev idence of disability
510discrimination.
511Mr. Grasso filed a Petition for Relief on July 6, 2020, and the Commission
525referred this matter to DOAH on July 7, 2020, for a formal administrative
538hearing.
539The final hearing was commenced as scheduled on August 2 7, 2020.
551Due to unforeseen circumstances, the final hearing was continued to
561September 17, 2020, and completed that day.
568Mr. Grasso called himself, Deputy Robert Standeford, and Sergeant
577Jeffrey Yarbrough as witnesses. Petitioners Exhibits 1 through 8 w ere
588accepted into evidence.
591The St. Marks Stone Crab Festival called Paula Bell and William M.
603Bishop, Jr. , as witnesses and did not attempt to move any exhibits into
616evidence.
617The T ranscript from the proceeding conducted on August 27, 2020, was
629filed o n September 16, 2020, and the T ranscript from the proceeding
642conducted on September 17, 2020, was filed on October 21, 2020. Both parties
655filed their proposed recommended orders prior to October 21, 2020, and those
667pleadings were considered in the prepara tion of this Recommended Order.
678F INDINGS OF F ACT
683Based on the evidence adduced at the final hearing, the record as a whole,
697and matters subject to official recognition, the following Findings of Fact are
709made:
710The Parties
7121. Mr. Grasso previously worked as the CEO of a multi - million dollar
726company and served on the board of directors of another entity. The record
739evidence and testimony persuasively established that Mr. Grasso suffered a
749severely traumatic episode in 2007 causing him to suffer from post - t raumatic
763stress disorder (PTSD) and anxiety. Mr. Grasso also has difficulty with crowds and dealing with strangers.
7792. At some point, Mr. Grasso relocated from Las Vegas to the Florida
792Keys, and a psychiatrist treating him at the time suggested that
803Mr. Grasso obtain an emotional support animal. Mr. Grasso heeded that
814advice and rescued Zuco, a large labrador - mastiff mix, from a shelter in May
829of 2016 , when Zuco was one and a half years old.
8403. Mr. Grasso trained hundreds of dogs when he owned a pet store in the
8551990s, and he utilized a training program he found on the internet to teach
869Zuco how to be a service animal.
8764. Mr. Grasso has spent many hours training Zuco, and the first step in
890Zucos training involved vigilance commands such as block and watch. The
901block command calls for Zuco to act as a barrier between Mr. Grasso and
915others. The watch command requires Zuco to monitor what is occurring
926behind Mr. Grasso, and Zucos movements will alert Mr. Grasso to the
938presence of potential dangers. Mr. Grasso has also trained Zuco to enter a
951room prior to Mr. Grasso in order to assess the situation inside. Finally, Zuco
965is very sensitive to changes in Mr. Grassos moods and will attempt to remove
979Mr. Grasso from a stressful situation if he becomes upset . 2
9915. Mr. Grasso moved to St. Marks, Florida in 2018. He lives on a boat
1006docked at a local marina. Mr. Grasso works part - time doing handyman - type
1021work for the marina owner who allows Zuco to be with Mr. Grasso while he
1036works.
10376. Mr. Grasso has been trea ting with Dr. Joseph Dorn since November of
10512018, and Dr. Dorn has diagnosed Mr. Grasso as suffer ing from PTSD. In
1065addition, the Social Security Administration has diagnosed Mr. Grasso as a
1076disabled individual entitled to monthly payments. According to Mr. Grasso,
1086he can no longer engage in the type of work he performed prior to the 2007
1102incident because his PTSD and anxiety make it impossible for him to
1114maintain a full - time job.
11207. The St. Marks Stone Crab Festival is a not - for - profit Florida
1135corporation . The Festival began as a means to raise funds for the St Marks
11502 Mr. Grasso described Zucos training as follows: And one of the things that I taught him
1168you asked what I teach him. And what I teach him is vigilance command s such as block and
1187wa tch. Like if I walk up to if theres people back here and I walk up to a counter to pay for
1211something, Ill tell him to watch. Hell turn around, hell pay attention behind me, and if
1227anybody approaches me, his body language will let me know. Hell ei ther start wagging his
1243tail first, it its just if somebodys approaching aggressively, he will immediately make
1258like, either bark or, you know, kind of (nonverbal utterance) like, let me know that somethings going on behind you that you need to turn around and watch. And block is a command that you use to keep to just put him between me and the public. If Im walking
1309somewhere with him, youll always notice that he is between me and the public all the time. Whenever somebodys coming to approach me that I dont know, hes between us.
1339Volunteer Fire Department. Since its inception, the Festivals mission has
1349expanded to encompass other activities such as beautifying the City of
1360St. Marks and funding a substantial portion o f the St. Marks Fourth of July
1375celebration. The Festival draws 10 to 12 thousand attendees a year.
13868. The Festival admits people who pay an admission fee. During the
1398events described herein, the Festival admitted animals with documentation
1407or vests ident ifying them as service animals. If the animal did not have
1421documentation or a vest, then the Festival would not admit the animal.
1433The Events of October 26, 2019
14399. The Festival was scheduled to open at 10:00 a . m . on October 26, 2019,
1456and Mr. Grasso arrived at 9:30 a . m . with Zuco in order to assess the crowd
1474size. He had never attended the Festival before and planned to leave if he
1488determined that the crowd would be too large.
149610. Zuco was on a leash but not wearing a vest or anything else
1510identifying him as a service animal.
15161 1 . When Mr. Grasso attempted to enter the Festival, he encountered
1529Paula Bell, a Festival volunteer who was collecting admission fees from patrons. Ms. Bell relayed to Mr. Grasso that the Festival had a no dog policy
1555and that he could enter the Festival without Zuco. After Mr. Grasso
1567explained that Zuco was a service animal, Ms. Bell requested documentation
1578substantiating that Zuco was a service animal rather than a pet. At that
1591point, the conversation became heated with Mr. Grasso sta ting that he did
1604not have any documentation substantiating Zucos service animal status and
1614that requiring him to furnish such documentation was against the law.
16251 2 . The Festival had retained multiple off - duty officers from the Wakulla
1640County Sheriffs Of fice to provide security. After Mr. Grasso asserted that the Festival was violating the law, he and Ms. Bell wanted to get law
1666enforcement involved.
16681 3 . Mr. Grasso had walked about a block - and - a - half from the location of
1688his confrontation with Ms. Bell b y the time Sergeant Jeffrey Yarbrough
1700arrived at the scene. Upon Sergeant Yarbroughs arrival, Ms. Bell called to
1712Mr. Grasso, and he returned to engage in further discussions.
17221 4 . Mr. Grasso soon left again in order to retrieve a copy of section 413.08,
1739F lorida Statutes, 3 from his boat and returned within a few minutes.
1752Mr. Grasso and Sergeant Yarbrough began a heated discussion that caught
1763the attention of Deputy Sheriff Robert Standeford who was patrolling the
1774Festival Grounds. Deputy Standeford interve ned because the discussion
1783between Sergeant Yarbrough and Mr. Grasso had become loud and needed to
1795be deescalated. Deputy Standeford tried to calm Mr. Grasso so that Deputy
1807Yarbrough could read section 413.08.
18121 5 . After Sergeant Yarbrough read the statute, either he or someone
1825associated with the Festivals management decided that Mr. Grasso could
1835stay but Zuco could not. After forcefully expressing his displeasure with that
1847decision, Mr. Grasso headed back toward his boat.
18551 6 . Given that people were yelli ng at various times during the
1869aforementioned verbal exchanges, Deputy Standeford noticed that Zuco was
1878understandably a little nervous. Nevertheless, Zuco never became
1886aggressive, and Deputy Standeford had no concerns that Zuco was dangerous.
1897Ultimat e Findings
190017 . The St. Marks Stone Crab Festival is a public accommodation within
1913the meaning of section 760.02(11). The greater weight of the evidence
1924indicates that it is a place of exhibition or entertainment. 4
19353 ) provides that [a]n individual with a disability has the right to be Section 413.08(3
1951accompanied by a service animal in all areas of public accommodation that the public or
1966customers are normally permitted to occupy. Section 413.08(3)(b), specifies that [d]ocumentatio n that the service animal is trained is not a precondition for providing service
1991to an individual accompanied by a service animal. A public accommodation may not ask about the nature or extent of an individuals disability. To determine the difference betw een
2020a service animal and a pet, a public accommodation may ask if an animal is a service animal
2038required because of a disability and what work or tasks the animal has been trained to perform.
20554 The Festival made no argument that it was not a public ac commodation within the
2071meaning of section 760.02(11).
207518 . The greater weight of the evidence demonstrates that PTSD
2086substantially limits Mr. Grassos ability to work. As a result, he has a
2099handicap within the meaning of section 760.08.
21061 9 . The greater weight of the evidence demonstrates that Zuco is a
2120service animal within the meaning of secti on 413.08(1)(d). Mr. Grasso has
2132trained Zuco to perform very specific t asks designed to help
2143Mr. Grasso feel secure in unfamiliar surroundings and around people .
215420. The greater weight of the evidence demonstrates that the Festival
2165violated section 413.0 8(2)(b) by conditioning Mr. Grassos entry on him
2176producing documentation substantiating Zucos status as a service animal.
218521 . The greater weight of the evidence demonstrates that the Festival
2197violated section 760.08 by denying Mr. Grasso access to a pu blic
2209accommodation.
2210C ONCLUSIONS OF L AW
221522 . DOAH has jurisdiction over the parties to this proceeding and the
2228subject matter pursuant to sections 120.569, 120.57(1), and 760.11(1), Florida
2238Statutes.
223923 . The Florida Civil Rights Act of 1992 (the Florida Ci vil Rights Act or
2255the Act), chapter 760 , prohibits discrimination in places of public
2265accommodation.
22662 4 . Section 760.08 provides that :
2274[a] ll persons are entitled to the full and equal
2284enjoyment of the goods, services, facilities,
2290privileges, advanta ges, and accommodations of any
2297place of public accommodation without
2302discrimination or segregation on the ground of race,
2310color, national origin, sex, pregnancy, handicap,
2316familial status, or religion.
23202 5 . Section 760.02(11), defines a public accommod ation as :
2332places of public accommodation, lodgings, facilities
2338principally engaged in selling food for consumption
2345on the premises, gasoline stations, places of
2352exhibition or entertainment, and other covered
2358establishments. Each of the following
2363establis hments which serves the public is a place of
2373public accommodation within the meaning of this
2380section:
2381(a) Any inn, hotel, motel, or other establishment
2389which provides lodging to transient guests, other
2396than an establishment located within a building
2403which contains not more than four rooms for rent or
2413hire and which is actually occupied by the
2421proprietor of su ch establishment as his or her
2430residence.
2431(b) Any restaurant, cafeteria, lunchroom, lunch
2437counter, soda fountain, or other facility principally
2444engaged in selling food for consumption on the
2452premises, including, but not limited to, any such
2460facility locat ed on the premises of any retail
2469establishment, or any gasoline station.
2474(c) Any motion picture theater, theater, concert
2481hall, sports arena, stadium, or other place of
2489exhibition or entertainment.
2492(d) Any establishment which is physically located
2499within the premises of any establishment otherwise
2506covered by this subsection, or within the premises
2514of which is physically located any such covered
2522establishment, and which holds itself out as serving
2530patrons of such covered establishment.
25352 6 . Florida provide s additional protections for disabled persons who
2547utilize service animals. Section 413.08(2) mandates that :
2555[a]n individual with a disability is entitled to full
2564and equal accommodations, advantages, facilities,
2569and privileges in all public accommodation s. A
2577public accommodation must modify its policies,
2583practices, and procedures to permit use of a service
2592animal by an individual with a disability. This
2600section does not require any person, firm, business,
2608or corporation, or any agent thereof, to modify or
2617provide any vehicle, premises, facility, or service to
2625a higher degree of accommodation than is required
2633for a person not so disabled.
263927 . With regard to service animals, section 413.08(3 ) provides that :
2652An individual with a disability has the right to be
2662accompanied by a service animal in all areas of a
2672public accommodation that the public or customers
2679are normally permitted to occupy.
2684(a) The service animal must be under the control
2693of its handler and must have a harness, leash, or
2703other tether, unle ss either the handler is unable
2712because of a disability to use a harness, leash, or
2722other tether, or the use of a harness, leash, or other
2733tether would interfere with the service animals
2740safe, effective performance of work or tasks, in
2748which case the serv ice animal must be otherwise
2757under the handlers control by means of voice
2765control, signals, or other effective means.
2771(b) Documentation that the service animal is
2778trained is not a precondition for providing service to
2787an individual accompanied by a service animal. A
2795public accommodation may not ask about the
2802nature or extent of an individuals disability. To
2810determine the di fference between a service animal
2818and a pet, a public accommodation may ask if an
2828animal is a service animal required because of a
2837disability and what work or tasks the animal has
2846been trained to perform.
28502 8 . In establishing that one was the victim of dis crimination, a petitioner
2865can produce: (a) direct evidence that discrimination motivated disparate
2874treatment in the provision of services; or (b) circumstantial evidence
2884sufficient to allow the trier of fact to infer that discrimination caused
2896disparate tr eatment.
289929. Direct evidence is evidence that, if believed, would prove the existence
2911of discriminatory intent without resort to inference or presumption. Denney v.
2922City of Albany , 247 F.3d 1172, 1182 (11th Cir. 2001); Holifield v. Reno , 115
2936F.3d 1 555, 156 1 (11th Cir. 1997). As to the nature of the evidence, only the
2953most blatant remarks, whose intent could be nothing other than to
2964discriminate . . . will constitute direct evidence of discrimination. Damon v.
2976Fleming Supermarkets of Fla., Inc. , 196 F.3d 1 354, 1358 - 59 (11th Cir. 1999)
2991(citations omitted).
299330. During the time period relevant to the instant case, the Festival only
3006admitted animals with documentation or vests identifying them as service
3016animals. That policy was directly contrary to the provisi on in section
3028413.08(3)(b) stating that [d] ocumentation that the service animal is trained
3040is not a precondition for providing service to an individual accompanied by a service animal. Denying Mr. Grasso entry into the festival based on the
3066aforementione d policy is direct evidence of discrimination based on his
3077disability.
307831. Moreover, even if it were assumed that there is no direct evidence of
3092discrimination in the instant case, Mr. Grasso presented circumstantial
3101evidence sufficient to allow a trier of fact to infer that discrimination led to
3115the disparate treatment.
311832. With regard to evaluating discrimination claims based on
3127circumstantial evidence, Title II of the Civil Rights Act of 1964, 42 U.S.C.
3140§ 2000a, prohibits discrimination in places of pu blic accommodation, in
3151language identical to that found in section 760.08. Because of the relatively small number of Title II cases, federal courts routinely find guidance in the
3176law of Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e, includin g
3193the law of the shifting burdens of evidence production. See Fahim v. Marriott
3206Hotel Serv. , 551 F.3d 344, 349 (5 th Cir. 2008), and cases cited therein. The
3221United States Supreme Courts model for employment discrimination cases
3230set forth in McDonnell Doug las Corporation v. Green , 411 U.S. 792, 93 S. Ct.
32451817, 36 L. Ed. 2d 668 (1973), also provides the model for Title II cases. Fahim , 551 F.3d at 349 - 50.
326733 . Under the McDonnell analysis, as modified for cases of discrimination
3279in places of public accommod ation, a petitioner has the burden of establishing a prima facie case of unlawful discrimination by a preponderance of the
3304evidence. If the prima facie case is established, then the burden shifts to the
3318respondent to rebut that preliminary showing by produ cing evidence that the
3330allegedly discriminatory action was taken for some legitimate, non -
3340discriminatory reason. If the respondent rebuts the prima facie case, then the
3352burden shifts back to the petitioner to show by a preponderance of the
3365evidence that th e respondents offered reason was pretextual or that the
3377respondents reason, if true, was only one reason for its action and that
3390another motivating factor was the petitioners protected characteristic.
33983 4 . In order to prove a prima facie case of unlawf ul public accommodation
3414discrimination under section 760.08, a petitioner must establish that he or
3425she: (a) is a member of a protected class; (b) attempted to contract for the
3440services of a public accommodation ; (c) was denied those services; and (d) the
3453services were made available to similarly situated persons outside his or her
3465protected class. Fahim , 551 F.3d at 350.
34723 5 . The question of whether Mr. Grasso belongs to a protected class turns
3487on whether PTSD is a disability. With regard to disability d iscrimination, the
3500Act is construed in conformity with the Americans with Disabilities Act (the
3512ADA) found in 42 U.S.C. § 1201 et seq. Cordoba v. Dillards, Inc. , 419 F.3d
35271169, 1175 (11 th Cir. 2005)(citing Wimberly v. Secs Tech Grp., Inc. , 866 So.
35412d 14 6, 147 (Fla. 4 th DCA 2004)(noting that [b]ecause Florida Courts
3554construe the FCRA in conformity with the ADA, a disability discrimination cause of action is analyzed under the ADA.). See also Holly v. Clairson
3578Indus., LLC , 492 F.3d 1247, 1255 (11 th Cir. 2007)(noting that FCRA claims
3591are analyzed under the same standards as the ADA).
36003 6 . The 11 th Circuit has stated that a diagnosis of PTSD by itself does not
3618establish that one is disabled under the ADA. Haines v. Cherokee Cty , 2010
3631WL 2821853, at *12 (N.D . GA 2010). The impairment must substantially
3643limit a major life activity such as caring for oneself, performing manual
3655tasks, walking, seeing, hearing, speaking, breathing, learning, and working. Id. When the major life activity at issue is that of workin g, an alleged victim
3680of discrimination must demonstrate that he or she is unable to work in a
3694broad class of jobs. The inability to perform a single, particular job does not
3708constitute a substantial limitation in the major life activity of working. See
3720DA ngelo v. ConAgra Foods, Inc. , 422 F.3d 1220, 1227 (11 th Cir. 2005).
37343 7 . The greater weight of the evidence demonstrates that Mr. Grasso is
3748disabled within the meaning of the ADA and thus satisfies the first prong of a prima facie case of unlawful public accommodation discrimination under
3772section 760.08. As a result of the traumatic incident he experienced in 2007,
3785Mr. Grassos ability to work has been substantially limited because he has
3797difficulty being around groups of people, especially strangers. As discussed
3807above, Zuco acts as a shield between Mr. Grasso and others. With Mr. Grasso
3821being so uncomfortable around people, he is unable to perform the work he
3834performed prior to the 2007 incident or any sort of work requiring a
3847significant amount of inter action with people. His current work of performing
3859odd jobs around a marina does not require substantial interaction with
3870others.
38713 8 . The Festival argues that Mr. Grasso has not proven that he suffers
3886from PTSD. Mr. Grasso moved into evidence a letter f rom the Social Security
3900Administration indicating he was entitled to monthly payments as a disabled
3911individual and a document signed by Dr. Joseph Dorn stating Mr. Grasso
3923suffers from PTSD. While those documents are hearsay statements being
3933offered to prov e that Mr. Grasso suffers from PTSD, the undersigned can
3946consider them because their contents supplement and/or corroborate
3954Mr. Grassos testimony about his symptoms and that he has been diagnosed
3966as having PTSD. See § 120.57(1)(c) , Fla. Stat. (providing that [h]earsay
3977evidence may be used for the purpose of supplementing or explaining other
3989evidence, but it shall not be sufficient in itself to support a finding unless it
4004would be admissible over objection in civil actions.).
40123 9 . There is no dispute t hat Mr. Grasso attempted to enter the Festival
4028and was denied access because he wanted to bring Zuco onto the Festival
4041grounds. There is also no dispute that the Festival allowed other, non -
4054disabled people to enter. Therefore, Mr. Grasso has established th e second,
4066third, and fourth prongs of a prima facie case of unlawful public
4078accommodation discrimination under section 760.08.
408340 . In order to counter Mr. Grassos prima facie case, the Festival argues
4097that Zuco is not a service animal and that it acted appropriately by denying
4111access to Mr. Grasso unless he could produce documentation substantiating Zucos status as a service animal.
412741 . Section 413.08(1)(d) defines as service animal as:
4136an animal that is trained to do work or perform
4146tasks for an indiv idual with a disability, including
4155a physical, sensory, psychiatric, intellectual, or
4161other mental disability. The work done or tasks
4169performed must be directly related to the
4176individuals disability and may include , but are not
4184limited to, guiding an indi vidual who is visually
4193impaired or blind, alerting an individual who is
4201deaf or hard of hearing, pulling a wheelchair,
4209assisting with mobility or balance, alerting and
4216protecting an individual who is having a seizure,
4224retrieving objects, alerting an indivi dual to the
4232presence of allergens, providing physical support
4238and assistance with balance and stability to an
4246individual with a mobility disability, helping an
4253individual with a psychiatric or neurological
4259disability by preventing or interrupting impulsive
4265or destructive behaviors, reminding an individual
4271with mental illness to take prescribed medications,
4278calming an individual with posttraumatic stress
4284disorder during an anxiety attack , or doing other
4292specific work or performing other special tasks. A
4300serv ice animal is not a pet. For purposes of
4310subsections (2), (3), and (4), the term service
4318animal is limited to a dog or miniature horse. The
4328crime - deterrent effect of an animals presence and
4337the provision of emotional support, well - being,
4345comfort, or com panionship do not constitute work
4353or tasks for purposes of this definition.
4360(emphasis added).
436242 . The greater weight of the evidence demonstrates that Zuco helps
4374Mr. Grasso control his anxiety when he is in the presence of others.
4387Mr. Grasso has trai ned Zuco to perform very specific tasks that are intended
4401to help Mr. Grasso feel secure in unfamiliar surroundings and around people .
4414While the Festival argues that Zuco lacks formal training, section 413.08(1)(d) does not require that animals have any so rt of certification in
4437order to be considered service animals.
444343 . In sum, Mr. Grasso has established a prima facie case of
4456discrimination, and the burden now shifts to the Festival to rebut that preliminary showing by producing evidence that its decis ion to deny access to
4481Mr. Grasso and Zuco was based on a legitimate, non - discriminatory reason.
44944 4 . The Festivals decision to condition Mr. Grassos entry on him
4507producing documentation substantiating Zucos status as a service animal
4516was a violation of s ection 413.08(2)(b). Florida law only allowed the Festival
4529to inquire if Zuco was a service animal and what tasks he had been trained to
4545perform. As a result, the Festivals decision to deny access to Mr. Grasso was not based on a legitimate, non - discrimin atory reason. S ee § 413.08(2)(b) , Fla.
4574Stat. (mandating that [d]ocumentation that the service animal is trained is
4585not a precondition for providing service to an individual accompanied by a
4597service animal. A public accommodation may not ask about the natu re or
4610extent of an individuals disability. To determine the difference between a
4621service animal and a pet, a public accommodation may ask if an animal is a
4636service animal required because of a disability and what work or tasks the
4649animal has been trained to perform.).
46554 5 . The greater weight of the evidence demonstrates that the Fe stival
4669violated section 760.08 by denying Mr. Grasso access to a public
4680accommodation.
46814 6 . Mr. Grasso has requested that the undersigned recommend that he be
4695awarded damag es. How ever, section 760.11(5) indicates that only a court of
4708law, rather than an administrative tribunal, is authorized to award punitive
4719damages and compensatory damages for mental anguish, loss of dignity , and
4730other intangible injuries in cases such as this. S ee generally Broward Cty. v.
4744La Rosa , 505 So. 2d 422 (Fla. 1987)(holding that an administrative agency cannot award damages for personal injuries).
47625
4763R ECOMMENDATION
4765Based on the foregoing Findings of Fact and Conclusions of Law, it is
4778R ECOMMENDED tha t the Florida Commission on Human Relations enter a
4790final order : (a) finding that the St. Marks Stone Crab Festival violated the
4804Florida Civil Rights Act by conditioning Mr. Grassos entry on the production
4816of documentation substantiating that his dog was a service animal ; and
4827(b) prohibiting the aforementioned practice.
48325 Section 760.11(7) provides that [i]n the event the final order issued by [the Commission]
4847determines that a violation of the Florida Civil Rights Act of 1992 has occurred, the
4862aggrieved person ma y bring, within 1 year of the date of the final order, a civil action under
4881subsection (5) as if there has been a reasonable cause determination or accept the affirmative
4896relief offered by [the Commission], but not both.
4904D ONE A ND E NTERED this 10 th day of November, 2020 , in Tallahassee,
4919Leon County, Florida.
4922G. W. C HISENHALL
4926Administrative Law Judge
4929Division of Administrative Hearings
4933The DeSoto Bu ilding
49371230 Apalachee Parkway
4940Tallahassee, Florida 32399 - 3060
4945(850) 488 - 9675
4949Fax Filing (850) 921 - 6847
4955www.doah.state.fl.us
4956Filed with the Clerk of the
4962Division of Administrative Hearings
4966this 10 th day of November, 2020 .
4974C OPIES F URNISHED :
4979Tammy S. Bar ton, Agency Clerk
4985Florida Commission on Human Relations
49904075 Esplanade Way , Room 110
4995Tallahassee, Florida 32399 - 7020
5000(eServed)
5001Michael Grasso
50032017 Gardenbrook Lane
5006Tallahassee, Florida 32301
5009(eServed)
5010Ronald A. Mowrey, Esquire
5014Mowrey Law Firm, P.A.
5018515 North Adams Street
5022Tallahassee, Florida 32301
5025(eServed)
5026Cheyanne Costilla, General Counsel
5030Florida Commission on Human Relations
50354075 Esplanade Way, Room 110
5040Tallahassee, Florida 32399 - 7020
5045(eServed)
5046N OTICE OF R IGHT T O S UBMIT E XCEPTIONS
5057All parties hav e the right to submit written exceptions within 15 days from
5071the date of this Recommended Order. Any exceptions to this Recommended
5082Order should be filed with the agency that will issue the Final Order in this case.
- Date
- Proceedings
- PDF:
- Date: 02/25/2021
- Proceedings: Interlocutory Order Awarding Affirmative Relief from an Unlawful Public Accommodation Practice and Remanding Case to Administrative Law Judge for Issuance of Recommended Order Regarding Amounts Costs Owed Petitioner filed. (DOAH CASE NO. 21-081F ESTABLISHED)
- PDF:
- Date: 12/03/2020
- Proceedings: Respondent's Motion to Strike Petitioner's Response to Respondent's Response to Recommended Order and Move to Assess Fees filed.
- PDF:
- Date: 12/02/2020
- Proceedings: Petitioner's Response to Respondents Response to Recommended Order filed.
- PDF:
- Date: 11/10/2020
- Proceedings: Recommended Order (hearing held August 27 and September 17, 2020). CASE CLOSED.
- PDF:
- Date: 11/10/2020
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- Date: 10/21/2020
- Proceedings: Transcript of Proceedings (not available for viewing) filed.
- Date: 09/17/2020
- Proceedings: CASE STATUS: Hearing Held.
- Date: 09/16/2020
- Proceedings: Transcript of Proceedings (not available for viewing) filed.
- PDF:
- Date: 09/03/2020
- Proceedings: Notice of Hearing (hearing set for September 17, 2020; 2:30 p.m.; Tallahassee).
- Date: 08/27/2020
- Proceedings: CASE STATUS: Hearing Partially Held; continued to date not certain.
- PDF:
- Date: 08/24/2020
- Proceedings: Respondent's Update to Pre-Trial Stipulation concerning Documents Produced by Petitioner's filed.
- PDF:
- Date: 08/24/2020
- Proceedings: Notice of Supplemental Disclosure of Documents to Petitioner filed.
- PDF:
- Date: 08/24/2020
- Proceedings: Motion to Keep Filing Confidential (Motion to Determine Confidentiality of Document) filed. DUPLICATE
- Date: 08/24/2020
- Proceedings: Response to Production Requests filed (medical information, not available for viewing). Confidential document; not available for viewing.
- Date: 08/19/2020
- Proceedings: CASE STATUS: Pre-Hearing Conference Held.
- PDF:
- Date: 08/14/2020
- Proceedings: Notice of Telephonic Status Conference (status conference set for August 19, 2020; 9:00 a.m.).
- PDF:
- Date: 08/14/2020
- Proceedings: Notice of Service of Respondent, St. Marks Stone Crab Festival, Inc.'s Answers to Petitioner, Michael Grasso's First Set of Interrogatories filed.
- PDF:
- Date: 07/27/2020
- Proceedings: Subpoena for Document Production and Interrogatories to Be Answered filed.
- PDF:
- Date: 07/23/2020
- Proceedings: (Proposed) Order Granting Petitioner's Request for Summary Judgement filed.
Case Information
- Judge:
- G. W. CHISENHALL
- Date Filed:
- 07/07/2020
- Date Assignment:
- 07/07/2020
- Last Docket Entry:
- 02/25/2021
- Location:
- Tallahassee, Florida
- District:
- Northern
- Agency:
- ADOPTED IN TOTO
Counsels
-
Tammy S Barton, Agency Clerk
Address of Record -
Michael Grasso
Address of Record -
Ronald A Mowrey, Esquire
Address of Record