20-003036 Michael Grasso vs. St. Marks Stone Crab Festival, Inc.
 Status: Closed
Recommended Order on Tuesday, November 10, 2020.


View Dockets  
Summary: The greater weight of the evidence demonstrates that Respondent violated section 760.08, Florida Statutes, by denying Petitioner access to a public accommodation.

1Statutes (2019), 1 by precluding Petitioner (“Michael Grasso” or “Mr. Grasso”)

12from bringing his dog onto its premises.

19Mr. Grasso filed a Charge of Discrimination with the Florida Commission

30on Human Relations (“the Commission”) on December 20, 2019, alleging that

41the St. Marks Stone Crab Festival discriminated against him based on his

53disability:

54I am an individual with a disabilit y. I was

64discriminated agains t because of my disability. On

72October 26, 2019 , I attempted to enter the St.

81Marks Stone Crab Festival. As I approached the table where admissions were being taken, a female

97who identified herself as Anna Bell told me that

106the re was a no pet policy. I told her that I

118understood but my dog is a service animal for my disability and is exe mpt from rules for pets. This

138individual then asked me to produce an ID card

147proving he was ac tually a service animal. I told her

158that I did not have one and I tried to explain to her

171that the law did not require me to have one. I also

183told her that I would not enter if she did not want us to and I then asked her who was in charge so

207that I could follow up later. When I told her about

218the law, she proceeded to get the sheriff’s officers

227who were on site. The officer (Deputy Yarbrough) spoke with me and admitted that they did not know

245the law as it pertained to service animals and I

255p rinted it out for him. Mr. Yarbrough

263acknowledged that the law sai d that an ID was not

274required, but he said that since it was the rules of the Festival, he was there to enforce their rules.

294Mr. Yarbrough maintained that I was not allowed

302entrance unless I left my service animal elsewhere. I wrote a letter to Ray Stokes who sits on the city council and I called him, and he was belligerent and questioned whether I had a need for a service

3411 Unless stated otherwise, all statutory references shall be to the 2019 version of the Florida

357Statutes.

358animal. Mr. Stokes refused further contact with

365me.

366On June 5, 2020, the Commission issued a Notice setting forth its

378determination th at reasonable cause existed to believe that an unlawful

389practice had occurred:

392[Mr. Grasso] attempted to enter [the Festival] on October 26, 2019. [Mr. Grasso] alleged that [the Festival] denied him service by refusing to let him enter due to his disabili ty and need for a service

428animal. The investigation supports his allegations. [Mr. Grasso] provided proof that he is disabled and requires the use of a service animal. [The Festival] acknowledged that it has a policy of requiring

460disabled guests with servi ce animals to provide

468identification proving that the animal is a service

476animal. [The Festival] also acknowledged that since

483[Mr. Grasso] did not have documentation that his dog is a service animal, he was denied entry into

501the festival. This is direct ev idence of disability

510discrimination.

511Mr. Grasso filed a Petition for Relief on July 6, 2020, and the Commission

525referred this matter to DOAH on July 7, 2020, for a formal administrative

538hearing.

539The final hearing was commenced as scheduled on August 2 7, 2020.

551Due to unforeseen circumstances, the final hearing was continued to

561September 17, 2020, and completed that day.

568Mr. Grasso called himself, Deputy Robert Standeford, and Sergeant

577Jeffrey Yarbrough as witnesses. Petitioner’s Exhibits 1 through 8 w ere

588accepted into evidence.

591The St. Marks Stone Crab Festival called Paula Bell and William M.

603Bishop, Jr. , as witnesses and did not attempt to move any exhibits into

616evidence.

617The T ranscript from the proceeding conducted on August 27, 2020, was

629filed o n September 16, 2020, and the T ranscript from the proceeding

642conducted on September 17, 2020, was filed on October 21, 2020. Both parties

655filed their proposed recommended orders prior to October 21, 2020, and those

667pleadings were considered in the prepara tion of this Recommended Order.

678F INDINGS OF F ACT

683Based on the evidence adduced at the final hearing, the record as a whole,

697and matters subject to official recognition, the following Findings of Fact are

709made:

710The Parties

7121. Mr. Grasso previously worked as the CEO of a multi - million dollar

726company and served on the board of directors of another entity. The record

739evidence and testimony persuasively established that Mr. Grasso suffered a

749severely traumatic episode in 2007 causing him to suffer from post - t raumatic

763stress disorder (“PTSD”) and anxiety. Mr. Grasso also has difficulty with crowds and dealing with strangers.

7792. At some point, Mr. Grasso relocated from Las Vegas to the Florida

792Keys, and a psychiatrist treating him at the time suggested that

803Mr. Grasso obtain an emotional support animal. Mr. Grasso heeded that

814advice and rescued Zuco, a large labrador - mastiff mix, from a shelter in May

829of 2016 , when Zuco was one and a half years old.

8403. Mr. Grasso trained hundreds of dogs when he owned a pet store in the

8551990s, and he utilized a training program he found on the internet to teach

869Zuco how to be a service animal.

8764. Mr. Grasso has spent many hours training Zuco, and the first step in

890Zuco’s training involved vigilance commands such as block and watch. The

901block command calls for Zuco to act as a barrier between Mr. Grasso and

915others. The watch command requires Zuco to monitor what is occurring

926behind Mr. Grasso, and Zuco’s movements will alert Mr. Grasso to the

938presence of potential dangers. Mr. Grasso has also trained Zuco to enter a

951room prior to Mr. Grasso in order to assess the situation inside. Finally, Zuco

965is very sensitive to changes in Mr. Grasso’s moods and will attempt to remove

979Mr. Grasso from a stressful situation if he becomes upset . 2

9915. Mr. Grasso moved to St. Marks, Florida in 2018. He lives on a boat

1006docked at a local marina. Mr. Grasso works part - time doing handyman - type

1021work for the marina owner who allows Zuco to be with Mr. Grasso while he

1036works.

10376. Mr. Grasso has been trea ting with Dr. Joseph Dorn since November of

10512018, and Dr. Dorn has diagnosed Mr. Grasso as suffer ing from PTSD. In

1065addition, the Social Security Administration has diagnosed Mr. Grasso as a

1076disabled individual entitled to monthly payments. According to Mr. Grasso,

1086he can no longer engage in the type of work he performed prior to the 2007

1102incident because his PTSD and anxiety make it impossible for him to

1114maintain a full - time job.

11207. The St. Marks Stone Crab Festival is a not - for - profit Florida

1135corporation . The Festival began as a means to raise funds for the St Marks

11502 – Mr. Grasso described Zuco’s training as follows: “And one of the things that I taught him

1168you asked what I teach him. And what I teach him is vigilance command s such as ‘block’ and

1187‘wa tch.’ Like if I walk up to – if there’s people back here and I walk up to a counter to pay for

1211something, I’ll tell him to ‘watch.’ He’ll turn around, he’ll pay attention behind me, and if

1227anybody approaches me, his body language will let me know. He’ll ei ther start wagging his

1243tail first, it it’s just – if somebody’s approaching aggressively, he will immediately make –

1258like, either bark or, you know, kind of (nonverbal utterance) like, let me know that something’s going on behind you that you need to turn around and watch. And ‘block’ is a command that you use to keep – to just put him between me and the public. If I’m walking

1309somewhere with him, you’ll always notice that he is between me and the public all the time. Whenever somebody’s coming to approach me that I don’t know, he’s between us.”

1339Volunteer Fire Department. Since its inception, the Festival’s mission has

1349expanded to encompass other activities such as beautifying the City of

1360St. Marks and funding a substantial portion o f the St. Marks Fourth of July

1375celebration. The Festival draws 10 to 12 thousand attendees a year.

13868. The Festival admits people who pay an admission fee. During the

1398events described herein, the Festival admitted animals with documentation

1407or vests ident ifying them as service animals. If the animal did not have

1421documentation or a vest, then the Festival would not admit the animal.

1433The Events of October 26, 2019

14399. The Festival was scheduled to open at 10:00 a . m . on October 26, 2019,

1456and Mr. Grasso arrived at 9:30 a . m . with Zuco in order to assess the crowd

1474size. He had never attended the Festival before and planned to leave if he

1488determined that the crowd would be too large.

149610. Zuco was on a leash but not wearing a vest or anything else

1510identifying him as a service animal.

15161 1 . When Mr. Grasso attempted to enter the Festival, he encountered

1529Paula Bell, a Festival volunteer who was collecting admission fees from patrons. Ms. Bell relayed to Mr. Grasso that the Festival had a no dog policy

1555and that he could enter the Festival without Zuco. After Mr. Grasso

1567explained that Zuco was a service animal, Ms. Bell requested documentation

1578substantiating that Zuco was a service animal rather than a pet. At that

1591point, the conversation became heated with Mr. Grasso sta ting that he did

1604not have any documentation substantiating Zuco’s service animal status and

1614that requiring him to furnish such documentation was against the law.

16251 2 . The Festival had retained multiple off - duty officers from the Wakulla

1640County Sheriff’s Of fice to provide security. After Mr. Grasso asserted that the Festival was violating the law, he and Ms. Bell wanted to get law

1666enforcement involved.

16681 3 . Mr. Grasso had walked about a block - and - a - half from the location of

1688his confrontation with Ms. Bell b y the time Sergeant Jeffrey Yarbrough

1700arrived at the scene. Upon Sergeant Yarbrough’s arrival, Ms. Bell called to

1712Mr. Grasso, and he returned to engage in further discussions.

17221 4 . Mr. Grasso soon left again in order to retrieve a copy of section 413.08,

1739F lorida Statutes, 3 from his boat and returned within a few minutes.

1752Mr. Grasso and Sergeant Yarbrough began a heated discussion that caught

1763the attention of Deputy Sheriff Robert Standeford who was patrolling the

1774Festival Grounds. Deputy Standeford interve ned because the discussion

1783between Sergeant Yarbrough and Mr. Grasso had become loud and needed to

1795be deescalated. Deputy Standeford tried to calm Mr. Grasso so that Deputy

1807Yarbrough could read section 413.08.

18121 5 . After Sergeant Yarbrough read the statute, either he or someone

1825associated with the Festival’s management decided that Mr. Grasso could

1835stay but Zuco could not. After forcefully expressing his displeasure with that

1847decision, Mr. Grasso headed back toward his boat.

18551 6 . Given that people were yelli ng at various times during the

1869aforementioned verbal exchanges, Deputy Standeford noticed that Zuco was

1878understandably “a little nervous.” Nevertheless, Zuco never became

1886aggressive, and Deputy Standeford had no concerns that Zuco was dangerous.

1897Ultimat e Findings

190017 . The St. Marks Stone Crab Festival is a “public accommodation” within

1913the meaning of section 760.02(11). The greater weight of the evidence

1924indicates that it is a place of exhibition or entertainment. 4

19353 ) provides that “[a]n individual with a disability has the right to be Section 413.08(3

1951accompanied by a service animal in all areas of public accommodation that the public or

1966customers are normally permitted to occupy.” Section 413.08(3)(b), specifies that “[d]ocumentatio n that the service animal is trained is not a precondition for providing service

1991to an individual accompanied by a service animal. A public accommodation may not ask about the nature or extent of an individual’s disability. To determine the difference betw een

2020a service animal and a pet, a public accommodation may ask if an animal is a service animal

2038required because of a disability and what work or tasks the animal has been trained to perform.”

20554 The Festival made no argument that it was not a “public ac commodation” within the

2071meaning of section 760.02(11).

207518 . The greater weight of the evidence demonstrates that PTSD

2086substantially limits Mr. Grasso’s ability to work. As a result, he has a

2099“handicap” within the meaning of section 760.08.

21061 9 . The greater weight of the evidence demonstrates that Zuco is a

2120“service animal” within the meaning of secti on 413.08(1)(d). Mr. Grasso has

2132trained Zuco to perform very specific t asks designed to help

2143Mr. Grasso feel secure in unfamiliar surroundings and around people .

215420. The greater weight of the evidence demonstrates that the Festival

2165violated section 413.0 8(2)(b) by conditioning Mr. Grasso’s entry on him

2176producing documentation substantiating Zuco’s status as a service animal.

218521 . The greater weight of the evidence demonstrates that the Festival

2197violated section 760.08 by denying Mr. Grasso access to a pu blic

2209accommodation.

2210C ONCLUSIONS OF L AW

221522 . DOAH has jurisdiction over the parties to this proceeding and the

2228subject matter pursuant to sections 120.569, 120.57(1), and 760.11(1), Florida

2238Statutes.

223923 . The Florida Civil Rights Act of 1992 (“the Florida Ci vil Rights Act” or

2255“the Act”), chapter 760 , prohibits discrimination in places of public

2265accommodation.

22662 4 . Section 760.08 provides that :

2274[a] ll persons are entitled to the full and equal

2284enjoyment of the goods, services, facilities,

2290privileges, advanta ges, and accommodations of any

2297place of public accommodation without

2302discrimination or segregation on the ground of race,

2310color, national origin, sex, pregnancy, handicap,

2316familial status, or religion.

23202 5 . Section 760.02(11), defines a “public accommod ation” as :

2332places of public accommodation, lodgings, facilities

2338principally engaged in selling food for consumption

2345on the premises, gasoline stations, places of

2352exhibition or entertainment, and other covered

2358establishments. Each of the following

2363establis hments which serves the public is a place of

2373public accommodation within the meaning of this

2380section:

2381(a) Any inn, hotel, motel, or other establishment

2389which provides lodging to transient guests, other

2396than an establishment located within a building

2403which contains not more than four rooms for rent or

2413hire and which is actually occupied by the

2421proprietor of su ch establishment as his or her

2430residence.

2431(b) Any restaurant, cafeteria, lunchroom, lunch

2437counter, soda fountain, or other facility principally

2444engaged in selling food for consumption on the

2452premises, including, but not limited to, any such

2460facility locat ed on the premises of any retail

2469establishment, or any gasoline station.

2474(c) Any motion picture theater, theater, concert

2481hall, sports arena, stadium, or other place of

2489exhibition or entertainment.

2492(d) Any establishment which is physically located

2499within the premises of any establishment otherwise

2506covered by this subsection, or within the premises

2514of which is physically located any such covered

2522establishment, and which holds itself out as serving

2530patrons of such covered establishment.

25352 6 . Florida provide s additional protections for disabled persons who

2547utilize service animals. Section 413.08(2) mandates that :

2555[a]n individual with a disability is entitled to full

2564and equal accommodations, advantages, facilities,

2569and privileges in all public accommodation s. A

2577public accommodation must modify its policies,

2583practices, and procedures to permit use of a service

2592animal by an individual with a disability. This

2600section does not require any person, firm, business,

2608or corporation, or any agent thereof, to modify or

2617provide any vehicle, premises, facility, or service to

2625a higher degree of accommodation than is required

2633for a person not so disabled.

263927 . With regard to service animals, section 413.08(3 ) provides that :

2652An individual with a disability has the right to be

2662accompanied by a service animal in all areas of a

2672public accommodation that the public or customers

2679are normally permitted to occupy.

2684(a) The service animal must be under the control

2693of its handler and must have a harness, leash, or

2703other tether, unle ss either the handler is unable

2712because of a disability to use a harness, leash, or

2722other tether, or the use of a harness, leash, or other

2733tether would interfere with the service animal’s

2740safe, effective performance of work or tasks, in

2748which case the serv ice animal must be otherwise

2757under the handler’s control by means of voice

2765control, signals, or other effective means.

2771(b) Documentation that the service animal is

2778trained is not a precondition for providing service to

2787an individual accompanied by a service animal. A

2795public accommodation may not ask about the

2802nature or extent of an individual’s disability. To

2810determine the di fference between a service animal

2818and a pet, a public accommodation may ask if an

2828animal is a service animal required because of a

2837disability and what work or tasks the animal has

2846been trained to perform.

28502 8 . In establishing that one was the victim of dis crimination, a petitioner

2865can produce: (a) direct evidence that discrimination motivated disparate

2874treatment in the provision of services; or (b) circumstantial evidence

2884sufficient to allow the trier of fact to infer that discrimination caused

2896disparate tr eatment.

289929. Direct evidence is evidence that, if believed, would prove the existence

2911of discriminatory intent without resort to inference or presumption. Denney v.

2922City of Albany , 247 F.3d 1172, 1182 (11th Cir. 2001); Holifield v. Reno , 115

2936F.3d 1 555, 156 1 (11th Cir. 1997). As to the nature of the evidence, “only the

2953most blatant remarks, whose intent could be nothing other than to

2964discriminate . . . will constitute direct evidence of discrimination.” Damon v.

2976Fleming Supermarkets of Fla., Inc. , 196 F.3d 1 354, 1358 - 59 (11th Cir. 1999)

2991(citations omitted).

299330. During the time period relevant to the instant case, the Festival only

3006admitted animals with documentation or vests identifying them as service

3016animals. That policy was directly contrary to the provisi on in section

3028413.08(3)(b) stating that “ [d] ocumentation that the service animal is trained

3040is not a precondition for providing service to an individual accompanied by a service animal. ” Denying Mr. Grasso entry into the festival based on the

3066aforementione d policy is direct evidence of discrimination based on his

3077disability.

307831. Moreover, even if it were assumed that there is no direct evidence of

3092discrimination in the instant case, Mr. Grasso presented circumstantial

3101evidence sufficient to allow a trier of fact to infer that discrimination led to

3115the disparate treatment.

311832. With regard to evaluating discrimination claims based on

3127circumstantial evidence, Title II of the Civil Rights Act of 1964, 42 U.S.C.

3140§ 2000a, prohibits discrimination in places of pu blic accommodation, in

3151language identical to that found in section 760.08. Because of the relatively small number of Title II cases, federal courts routinely find guidance in the

3176law of Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e, includin g

3193the law of the shifting burdens of evidence production. See Fahim v. Marriott

3206Hotel Serv. , 551 F.3d 344, 349 (5 th Cir. 2008), and cases cited therein. The

3221United States Supreme Court’s model for employment discrimination cases

3230set forth in McDonnell Doug las Corporation v. Green , 411 U.S. 792, 93 S. Ct.

32451817, 36 L. Ed. 2d 668 (1973), also provides the model for Title II cases. Fahim , 551 F.3d at 349 - 50.

326733 . Under the McDonnell analysis, as modified for cases of discrimination

3279in places of public accommod ation, a petitioner has the burden of establishing a prima facie case of unlawful discrimination by a preponderance of the

3304evidence. If the prima facie case is established, then the burden shifts to the

3318respondent to rebut that preliminary showing by produ cing evidence that the

3330allegedly discriminatory action was taken for some legitimate, non -

3340discriminatory reason. If the respondent rebuts the prima facie case, then the

3352burden shifts back to the petitioner to show by a preponderance of the

3365evidence that th e respondent’s offered reason was pretextual or that the

3377respondent’s reason, if true, was only one reason for its action and that

3390another motivating factor was the petitioner’s protected characteristic.

33983 4 . In order to prove a prima facie case of unlawf ul public accommodation

3414discrimination under section 760.08, a petitioner must establish that he or

3425she: (a) is a member of a protected class; (b) attempted to contract for the

3440services of a public accommodation ; (c) was denied those services; and (d) the

3453services were made available to similarly situated persons outside his or her

3465protected class. Fahim , 551 F.3d at 350.

34723 5 . The question of whether Mr. Grasso belongs to a protected class turns

3487on whether PTSD is a disability. With regard to disability d iscrimination, the

3500Act is construed in conformity with the Americans with Disabilities Act (“the

3512ADA”) found in 42 U.S.C. § 1201 et seq. Cordoba v. Dillard’s, Inc. , 419 F.3d

35271169, 1175 (11 th Cir. 2005)(citing Wimberly v. Secs Tech Grp., Inc. , 866 So.

35412d 14 6, 147 (Fla. 4 th DCA 2004)(noting that “[b]ecause Florida Courts

3554construe the FCRA in conformity with the ADA, a disability discrimination cause of action is analyzed under the ADA.”). See also Holly v. Clairson

3578Indus., LLC , 492 F.3d 1247, 1255 (11 th Cir. 2007)(noting that FCRA claims

3591are analyzed under the same standards as the ADA).

36003 6 . The 11 th Circuit has stated that a diagnosis of PTSD by itself does not

3618establish that one is disabled under the ADA. Haines v. Cherokee Cty , 2010

3631WL 2821853, at *12 (N.D . GA 2010). The impairment must substantially

3643limit a major life activity such as caring for oneself, performing manual

3655tasks, walking, seeing, hearing, speaking, breathing, learning, and working. Id. When the major life activity at issue is that of workin g, an alleged victim

3680of discrimination must demonstrate that he or she is unable to work in a

3694broad class of jobs. The inability to perform a single, particular job does not

3708constitute a substantial limitation in the major life activity of working. See

3720D’A ngelo v. ConAgra Foods, Inc. , 422 F.3d 1220, 1227 (11 th Cir. 2005).

37343 7 . The greater weight of the evidence demonstrates that Mr. Grasso is

3748disabled within the meaning of the ADA and thus satisfies the first prong of a prima facie case of unlawful public accommodation discrimination under

3772section 760.08. As a result of the traumatic incident he experienced in 2007,

3785Mr. Grasso’s ability to work has been substantially limited because he has

3797difficulty being around groups of people, especially strangers. As discussed

3807above, Zuco acts as a shield between Mr. Grasso and others. With Mr. Grasso

3821being so uncomfortable around people, he is unable to perform the work he

3834performed prior to the 2007 incident or any sort of work requiring a

3847significant amount of inter action with people. His current work of performing

3859odd jobs around a marina does not require substantial interaction with

3870others.

38713 8 . The Festival argues that Mr. Grasso has not proven that he suffers

3886from PTSD. Mr. Grasso moved into evidence a letter f rom the Social Security

3900Administration indicating he was entitled to monthly payments as a disabled

3911individual and a document signed by Dr. Joseph Dorn stating Mr. Grasso

3923suffers from PTSD. While those documents are hearsay statements being

3933offered to prov e that Mr. Grasso suffers from PTSD, the undersigned can

3946consider them because their contents supplement and/or corroborate

3954Mr. Grasso’s testimony about his symptoms and that he has been diagnosed

3966as having PTSD. See § 120.57(1)(c) , Fla. Stat. (providing that “[h]earsay

3977evidence may be used for the purpose of supplementing or explaining other

3989evidence, but it shall not be sufficient in itself to support a finding unless it

4004would be admissible over objection in civil actions.”).

40123 9 . There is no dispute t hat Mr. Grasso attempted to enter the Festival

4028and was denied access because he wanted to bring Zuco onto the Festival

4041grounds. There is also no dispute that the Festival allowed other, non -

4054disabled people to enter. Therefore, Mr. Grasso has established th e second,

4066third, and fourth prongs of a prima facie case of unlawful public

4078accommodation discrimination under section 760.08.

408340 . In order to counter Mr. Grasso’s prima facie case, the Festival argues

4097that Zuco is not a service animal and that it acted appropriately by denying

4111access to Mr. Grasso unless he could produce documentation substantiating Zuco’s status as a service animal.

412741 . Section 413.08(1)(d) defines as service animal as:

4136an animal that is trained to do work or perform

4146tasks for an indiv idual with a disability, including

4155a physical, sensory, psychiatric, intellectual, or

4161other mental disability. The work done or tasks

4169performed must be directly related to the

4176individual’s disability and may include , but are not

4184limited to, guiding an indi vidual who is visually

4193impaired or blind, alerting an individual who is

4201deaf or hard of hearing, pulling a wheelchair,

4209assisting with mobility or balance, alerting and

4216protecting an individual who is having a seizure,

4224retrieving objects, alerting an indivi dual to the

4232presence of allergens, providing physical support

4238and assistance with balance and stability to an

4246individual with a mobility disability, helping an

4253individual with a psychiatric or neurological

4259disability by preventing or interrupting impulsive

4265or destructive behaviors, reminding an individual

4271with mental illness to take prescribed medications,

4278calming an individual with posttraumatic stress

4284disorder during an anxiety attack , or doing other

4292specific work or performing other special tasks. A

4300serv ice animal is not a pet. For purposes of

4310subsections (2), (3), and (4), the term “service

4318animal” is limited to a dog or miniature horse. The

4328crime - deterrent effect of an animal’s presence and

4337the provision of emotional support, well - being,

4345comfort, or com panionship do not constitute work

4353or tasks for purposes of this definition.

4360(emphasis added).

436242 . The greater weight of the evidence demonstrates that Zuco helps

4374Mr. Grasso control his anxiety when he is in the presence of others.

4387Mr. Grasso has trai ned Zuco to perform very specific tasks that are intended

4401to help Mr. Grasso feel secure in unfamiliar surroundings and around people .

4414While the Festival argues that Zuco lacks formal training, section 413.08(1)(d) does not require that animals have any so rt of certification in

4437order to be considered “service animals.”

444343 . In sum, Mr. Grasso has established a prima facie case of

4456discrimination, and the burden now shifts to the Festival to rebut that preliminary showing by producing evidence that its decis ion to deny access to

4481Mr. Grasso and Zuco was based on a legitimate, non - discriminatory reason.

44944 4 . The Festival’s decision to condition Mr. Grasso’s entry on him

4507producing documentation substantiating Zuco’s status as a service animal

4516was a violation of s ection 413.08(2)(b). Florida law only allowed the Festival

4529to inquire if Zuco was a service animal and what tasks he had been trained to

4545perform. As a result, the Festival’s decision to deny access to Mr. Grasso was not based on a legitimate, non - discrimin atory reason. S ee § 413.08(2)(b) , Fla.

4574Stat. (mandating that “[d]ocumentation that the service animal is trained is

4585not a precondition for providing service to an individual accompanied by a

4597service animal. A public accommodation may not ask about the natu re or

4610extent of an individual’s disability. To determine the difference between a

4621service animal and a pet, a public accommodation may ask if an animal is a

4636service animal required because of a disability and what work or tasks the

4649animal has been trained to perform.”).

46554 5 . The greater weight of the evidence demonstrates that the Fe stival

4669violated section 760.08 by denying Mr. Grasso access to a public

4680accommodation.

46814 6 . Mr. Grasso has requested that the undersigned recommend that he be

4695awarded damag es. How ever, section 760.11(5) indicates that only a court of

4708law, rather than an administrative tribunal, is authorized to award punitive

4719damages and compensatory damages for mental anguish, loss of dignity , and

4730other intangible injuries in cases such as this. S ee generally Broward Cty. v.

4744La Rosa , 505 So. 2d 422 (Fla. 1987)(holding that an administrative agency cannot award damages for personal injuries).

47625

4763R ECOMMENDATION

4765Based on the foregoing Findings of Fact and Conclusions of Law, it is

4778R ECOMMENDED tha t the Florida Commission on Human Relations enter a

4790final order : (a) finding that the St. Marks Stone Crab Festival violated the

4804Florida Civil Rights Act by conditioning Mr. Grasso’s entry on the production

4816of documentation substantiating that his dog was a “service animal” ; and

4827(b) prohibiting the aforementioned practice.

48325 Section 760.11(7) provides that “[i]n the event the final order issued by [the Commission]

4847determines that a violation of the Florida Civil Rights Act of 1992 has occurred, the

4862aggrieved person ma y bring, within 1 year of the date of the final order, a civil action under

4881subsection (5) as if there has been a reasonable cause determination or accept the affirmative

4896relief offered by [the Commission], but not both.”

4904D ONE A ND E NTERED this 10 th day of November, 2020 , in Tallahassee,

4919Leon County, Florida.

4922G. W. C HISENHALL

4926Administrative Law Judge

4929Division of Administrative Hearings

4933The DeSoto Bu ilding

49371230 Apalachee Parkway

4940Tallahassee, Florida 32399 - 3060

4945(850) 488 - 9675

4949Fax Filing (850) 921 - 6847

4955www.doah.state.fl.us

4956Filed with the Clerk of the

4962Division of Administrative Hearings

4966this 10 th day of November, 2020 .

4974C OPIES F URNISHED :

4979Tammy S. Bar ton, Agency Clerk

4985Florida Commission on Human Relations

49904075 Esplanade Way , Room 110

4995Tallahassee, Florida 32399 - 7020

5000(eServed)

5001Michael Grasso

50032017 Gardenbrook Lane

5006Tallahassee, Florida 32301

5009(eServed)

5010Ronald A. Mowrey, Esquire

5014Mowrey Law Firm, P.A.

5018515 North Adams Street

5022Tallahassee, Florida 32301

5025(eServed)

5026Cheyanne Costilla, General Counsel

5030Florida Commission on Human Relations

50354075 Esplanade Way, Room 110

5040Tallahassee, Florida 32399 - 7020

5045(eServed)

5046N OTICE OF R IGHT T O S UBMIT E XCEPTIONS

5057All parties hav e the right to submit written exceptions within 15 days from

5071the date of this Recommended Order. Any exceptions to this Recommended

5082Order should be filed with the agency that will issue the Final Order in this case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 02/25/2021
Proceedings: Agency Final Order
PDF:
Date: 02/25/2021
Proceedings: Petitioners Response to Recommended Order (Exceptions) filed.
PDF:
Date: 02/25/2021
Proceedings: Interlocutory Order Awarding Affirmative Relief from an Unlawful Public Accommodation Practice and Remanding Case to Administrative Law Judge for Issuance of Recommended Order Regarding Amounts Costs Owed Petitioner filed. (DOAH CASE NO. 21-081F ESTABLISHED)
PDF:
Date: 12/04/2020
Proceedings: Order Pertaining to Respondent's Motion to Strike.
PDF:
Date: 12/03/2020
Proceedings: Opposition to Respondent's Motion to Strike filed.
PDF:
Date: 12/03/2020
Proceedings: Respondent's Motion to Strike Petitioner's Response to Respondent's Response to Recommended Order and Move to Assess Fees filed.
PDF:
Date: 12/02/2020
Proceedings: Petitioner's Response to Respondents Response to Recommended Order filed.
PDF:
Date: 11/25/2020
Proceedings: Petitioner's Response to Recommended Order filed.
PDF:
Date: 11/25/2020
Proceedings: Respondent's Response to Recommended Order filed.
PDF:
Date: 11/10/2020
Proceedings: Recommended Order
PDF:
Date: 11/10/2020
Proceedings: Recommended Order (hearing held August 27 and September 17, 2020). CASE CLOSED.
PDF:
Date: 11/10/2020
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 10/21/2020
Proceedings: Notice of Filing Transcript.
Date: 10/21/2020
Proceedings: Transcript of Proceedings (not available for viewing) filed.
PDF:
Date: 10/09/2020
Proceedings: Proposed Recommended Order filed.
PDF:
Date: 10/08/2020
Proceedings: Respondent's Proposed Recommended Order filed.
Date: 09/17/2020
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 09/17/2020
Proceedings: Court Reporter Request filed.
PDF:
Date: 09/17/2020
Proceedings: Notice of Filing Transcript.
Date: 09/16/2020
Proceedings: Transcript of Proceedings (not available for viewing) filed.
PDF:
Date: 09/04/2020
Proceedings: Notice to Parties.
PDF:
Date: 09/03/2020
Proceedings: Notice of Hearing (hearing set for September 17, 2020; 2:30 p.m.; Tallahassee).
PDF:
Date: 09/03/2020
Proceedings: Motion to Exclude Evidence filed.
Date: 08/27/2020
Proceedings: CASE STATUS: Hearing Partially Held; continued to date not certain.
PDF:
Date: 08/25/2020
Proceedings: Court Reporter Request filed.
PDF:
Date: 08/24/2020
Proceedings: Respondent's Update to Pre-Trial Stipulation concerning Documents Produced by Petitioner's filed.
PDF:
Date: 08/24/2020
Proceedings: Notice of Supplemental Disclosure of Documents to Petitioner filed.
PDF:
Date: 08/24/2020
Proceedings: Response to Respondent's Pre-Hearing Stipulation filed.
PDF:
Date: 08/24/2020
Proceedings: Motion to Keep Filing Confidential (Motion to Determine Confidentiality of Document) filed. DUPLICATE
Date: 08/24/2020
Proceedings: Response to Production Requests filed (medical information, not available for viewing).  Confidential document; not available for viewing.
PDF:
Date: 08/24/2020
Proceedings: Motion to Keep Filing Confidential filed.
PDF:
Date: 08/21/2020
Proceedings: Petitioner's Amended Proposed Pre-Hearing Statement filed.
PDF:
Date: 08/21/2020
Proceedings: Pre-Hearing Stipulation filed.
Date: 08/19/2020
Proceedings: CASE STATUS: Pre-Hearing Conference Held.
PDF:
Date: 08/18/2020
Proceedings: Petitioner's Proposed Pre-Hearing Statement filed.
PDF:
Date: 08/17/2020
Proceedings: Notice of Production of Documents filed.
PDF:
Date: 08/14/2020
Proceedings: Notice of Telephonic Status Conference (status conference set for August 19, 2020; 9:00 a.m.).
PDF:
Date: 08/14/2020
Proceedings: Notice of Service of Respondent, St. Marks Stone Crab Festival, Inc.'s Answers to Petitioner, Michael Grasso's First Set of Interrogatories filed.
PDF:
Date: 08/13/2020
Proceedings: Order Denying "Amended Motion fo Summary Judgment."
PDF:
Date: 08/12/2020
Proceedings: Notice of Production of Documents filed.
PDF:
Date: 08/04/2020
Proceedings: Amended Motion for Summary Judgement filed.
PDF:
Date: 07/29/2020
Proceedings: Respondent's Response to Procedural Order filed.
PDF:
Date: 07/27/2020
Proceedings: Subpoena for Document Production and Interrogatories to Be Answered filed.
PDF:
Date: 07/24/2020
Proceedings: Respondent's Answer to Petition filed.
PDF:
Date: 07/23/2020
Proceedings: (Proposed) Order Granting Petitioner's Request for Summary Judgement filed.
PDF:
Date: 07/23/2020
Proceedings: Motion for Summary Judgment filed.
PDF:
Date: 07/22/2020
Proceedings: Response to Procedural Order filed.
PDF:
Date: 07/21/2020
Proceedings: Notice of Taking Deposition Duces Tecum (Michael Grasso) filed.
PDF:
Date: 07/14/2020
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 07/14/2020
Proceedings: Notice of Hearing (hearing set for August 27, 2020; 9:00 a.m.; Tallahassee).
PDF:
Date: 07/14/2020
Proceedings: Procedural Order.
PDF:
Date: 07/14/2020
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 07/07/2020
Proceedings: Initial Order.
PDF:
Date: 07/07/2020
Proceedings: Charge of Discrimination filed.
PDF:
Date: 07/07/2020
Proceedings: Notice of Determination: Reasonable Cause filed.
PDF:
Date: 07/07/2020
Proceedings: Determination: Reasonable Cause filed.
PDF:
Date: 07/07/2020
Proceedings: Petition for Relief filed.
PDF:
Date: 07/07/2020
Proceedings: Transmittal of Petition filed by the Agency.

Case Information

Judge:
G. W. CHISENHALL
Date Filed:
07/07/2020
Date Assignment:
07/07/2020
Last Docket Entry:
02/25/2021
Location:
Tallahassee, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

Related Florida Statute(s) (6):