20-003059 Connie Leonessa vs. Hodges University
 Status: Closed
Recommended Order on Friday, January 22, 2021.


View Dockets  
Summary: Degree Petitioner sought wasn?t required for profession. University didn?t discriminate because of religion. University terminated Petitioner due to failure to respect boundaries, accept feedback, & refrain from imposing her values on clients.

1S TATE OF F LORIDA

6D IVISION OF A DMINISTRATIVE H EARINGS

13C ONNIE L EONESSA ,

17Petitioner ,

18vs. Case No. 20 - 3059

24H ODGES U NIVERSITY ,

28Respondent .

30/

31R ECOMMENDED O RDER

35Administrative Law Judge John D. C. Newton, II, of the Division of

47Administrative Hearings (Division), heard this case by Zoom conference on

57November 16 through 1 8, 2020, with post - hearing submissions of deposition

70excerpts filed November 25, 2020.

75A PPEARANCES

77For Petitioner: Matthew Brown McReynolds, Esquire

83Pacific Justice Institute

86Post Office Box 276600

90Sacramento, California 95827

93For Respondent: Thomas K. Rinaldi, Esquire

99Bond, Schoeneck & King, PLLC

1044001 Tamiami Trail North, Suite 105

110Naples, Florida 34103

113S TATEMENT OF T HE I SSUE

120Did Respondent, Hodges University (Hodges), commit an unlawful

128employment practice against Petitioner, Connie Leonessa, on account of

137her religion, as defined and prohibited by section 760.10(5), Florida

147Statutes (2018)? 1

150P RELIMINARY S TATEMENT

154Ms. Leonessa was enrolled in a master ' s degree in counseling program

167at Hodges from 2015 until the fall of 2018. During that period, she also

181participated in an internship program with several providers of counseling

191services, including Healing Educational Alternatives for Deserving

198Students, LLC (HEADS). HEADS terminated Ms. Leonessa from its

207prog ram. Afterwards , Hodges terminated her from its program.

216Ms. Leonessa filed discrimination complaints against Hodges and

224HEADS with the Florida Commission on Human Relations (Commission).

233The Commission determined that there was no reasonable cause to

243co nclude that Hodges or HEADS had discriminated against Ms. Leonessa

254because of her religion.

258She filed Petitions for Relief disputing both no cause determinations

268and requesting formal administrative hearings. The Commission referred

276both matters to the D ivision to conduct the requested hearings. The

288undersigned consolidated the cases. On November 12, 2020, Ms. Leonessa

298filed a Notice of Voluntary Dismissal (of the claims against HEADS) with

310Prejudice stating that all disputes between HEADS and Ms. Leoness a had

322been resolved.

3241 All references to Florida Statutes are to the 2018 codification unless otherwise noted.

338During the time period for the facts involved in this dispute, 2015 - 2018, the relevant

354provisions of section 760.10 did not change.

361At the final hearing, Ms. Leonessa presented testimony from herself.

371Leonessa Exhibits 1 through 51, 52 (for limited purposes), 53 (for limited

383purposes), and 54 were admitted.

388Hodges presented testimony from Thomas Hoffman, Mary N uosce, and

398John Myer. Hodges also presented deposition testimony from Julie Jakobi,

408Amber Pope, and Gerard Sprague (Hodges Exhibits 29 through 31 as

419supplemented by Ms. Leonessa after the hearing). Hodges Exhibits

4281 through 4 , 6, 7, 9 through 1 3, 17 through 22, and 24 through 31 were

445admitted into evidence.

448The transcript of the hearing was filed December 23, 2020. The parties

460timely filed Proposed Recommended Orders. They have been considered in

470the preparation of this Recommended Order.

476F INDINGS OF F ACT

481Parties

4821. Hodges is a university located in Ft. Myers, Florida. It offers a

495m aster ' s degree in counseling through the Clinical Mental Health

507Counseling (CMHC) program housed within Hodges ' Nichols School of

517Professional Studies. Ms. Leonessa was a student in Hodges ' CMHC

528master ' s program.

5322. Ms. Leonessa is an experienced registered nurse who has primarily

543served pediatric patients over the years. She also volunteered regularly to

554work with children in inner cities of the Northeast. Those experiences, her

566compassion for children, and her personal trauma of molestation drove

576Ms. Leonessa to want to serve children better. In her words, " a nd I just

591felt that God wanted me to go back to school to get a master ' s so I can help

611these victims. "

6133. Ms. Leonessa was enrolled in Hodges from 2015 until the f all of

6272018. Her goal was to prepare herself to provide counseling services to

639child victims of trauma.

6434. There is no persuasive, competent evidence proving that providing

653counseling services to child victims of trauma is a profession, occupation,

664or trade that requires a master ' s degree in counseling. In fact, paid

678positions in the counseling field are available without a master ' s degree.

6915. A master ' s degree, followed by two years of full - time , post -

707graduation, paid supervised work experience is required to obtain a

717mental health counselor license. So is passage of the NCMHCE Exam

728administere d by the National Board for Certified Counselors. The

738persuasive, competent evidence of record does not prove that

747Ms. Leonessa intended to take the post - graduation steps required to

759obtain a mental health counselor license or to seek a mental health

771couns elor license.

774Hodges ' Master ' s Program

7806. Earning a master ' s degree in social work from Hodges requires

793successful completion of academic coursework, a 200 - hour practicum, and

804three 267 - hour internships. The providers of the practicum and

815internships are n ot part of or controlled by Hodges. The student is

828responsible for identifying and making arrangements with the practicum

837and internship providers. Hodges assist s when it c an .

8487. Hodges ' program, like counseling itself, require s students to develop

860awarene ss of their preferences, prejudices, ethics, and philosophies and

870separate them from the support and guidance provided clients.

8798. Upon entering the program , students agree to abide by the

890requirements of a Clinical Mental Health Counseling Professional

898Attitude and Behavior Agreement (Agreement). Ms. Leonessa signed the

907agreement on September 2, 2015.

9129. The Agreement states the student ' s obligation to align her " personal

925ethics with the professional ethics as defined by the American Counseling

936Associa tion (ACA) 2014 Code of Ethics [ Code ] . Ò The Code was attached to

953the Agreement. The Agreement emphasizes the priority of avoiding harm

963to clients or future clients and taking care to not impose the counselor ' s

978personal beliefs, values, and behaviors on cli ents. The Agreement

988recognizes the ethical dilemmas the profession presents and articulates a

998student ' s obligation to consult others about the dilemmas and develop " an

1011ever increasing ability to apply a professional ethic to difficult situations

1022involving ethical dilemmas and associated law È . " As part of the

1034Agreement, Ms. Leonessa agreed to have " an open and willing attitude

1045toward feedback and suggestions given by faculty, peers and site

1055supervisors to help the student reduce the possibility of harm. " T his tenet

1068supports the value of requiring a counselor to put " a high priority on

1081avoiding harm to clients or future clients. "

108810. The Agreement obliges the student to understand and abide by the

1100Code.

110111. The CMHC Student Handbook (Handbook) contains and

1109emphasizes requirements similar to the Agreement ' s requirements. It

1119encourages students to pursue personal therapy and growth, for their

1129intrinsic benefits and to provide insight into what clients experience. The

1140Handbook emphasizes that counselors are held to higher ethical

1149standards and higher levels of personal growth and mental health than

1160the average person. It states that evaluation of a student ' s progress in

1174those areas is part of judging a student ' s suitability for the counseling

1188profession.

118912. Hodges ' program includes regular evaluation of a student ' s

1201progress in " interpersonal interactions with students, faculty, site

1209supervisors, and others involved with his/her academic progress. " The

1218program requires progress in those areas and provides for a Student

1229Development Plan for remediation if the student does not improve his or

1241her interpersonal interactions and skills. The Handbook directs students

1250to review the Code.

125413. The Handbook requi res students to work professionally and

1264respectfully with fellow students, faculty, site supervisors, and site

1273employees. The Handbook also requires students to accept others without

1283rejection based upon, among other things, age, culture, gender identity,

1293sexual orientation, religion, or marital status. A student commits to be

" 1304respectful of differing opinions and professional practice È . " A student

1315also commits to work " to continually improve her/his professional

1324relationship skills and clarify profession al boundaries. "

133114. The Handbook, signed by Ms. Leonessa, concludes with this

1341affirmation :

1343I understand that the Hodges University Clinical

1350Mental Health Counseling Program requires

1355students to perform adequately in areas of academic

1363assessment that include the ability to form and

1371continue positive relationships with others; the

1377ability to acquire and correctly use counseling

1384knowledge and skills, and the ability to successfully

1392complete all practicums and internships in the

1399judgment of the faculty an d site supervisors. These

1408expectations are in addition to the didactic

1415coursework expectations and assessment

1419procedures. I understand that I will be expected to

1428continually improve my ability to demonstrate

1434counseling competencies as I progress in the

1441pro gram. I further understand that the American

1449Counseling Association 2014 Code of Ethics forms

1456the basis of professional standards to which I must

1465adhere.

146615. In sum , the nature of the counseling field that Ms. Leonessa sought to

1480enter and the program at H odges required students to develop an open and

1494tolerant and patient way of communicating with people with whom they may

1506disagree, even disagree vehemently.

1510Conflict in Hodges ' Academic Program

151616. Ms. Leonessa performed well in her academic work. But her

1527i nteractions with three fellow students and a professor were marked with

1539conflicts. She attributed the conflict to discrimination against her on account

1550of her religion. The evidence does not support the attribution. Ms. Leonessa ' s

1564sensitivity to the age di fferential between herself and other students and her

1577aggressive personality caused conflict with fellow students. Ms. Leonessa

1586acknowledged her aggressiveness, saying , " You know, I know I have a tone

1598a nd I ' ve been honest about that. I have a tone. " (Tr. V. I, p. 206) .

1617Ms. Leonessa also had a pattern of attributing any disagreement or conflict to

1630opposition to her Christian beliefs.

163517. Dr. Thomas Hof f man taught many of Ms. Leonessa ' s classes. Like

1650Ms. Leonessa, Dr. Hoffman is a Christian. In email c ommunications each

1662referred to scripture. For instance , Dr. Hoffman, in counseling Ms. Leonessa

1673about alleviating her repeated personal conflicts, advised her to be " wise as a

1686serpent, but gentle as a dove. " Ms. Leonessa, in defense of her combative

1699approa ch said, " Jesus Christ spoke truth and was hated for it. "

171118. Neither Dr. Hoffman nor any other Hodges representative ever

1721prohibited Ms. Leonessa from referring to her Christian beliefs in

1731communications with them. In addition , Dr. Hoffman never asked

1740Ms . Leonessa not to share her religious views, such as her anti - abortion

1755beliefs , in class.

175819. As the years passed, Ms. Leonessa ' s communications to Dr. Hoffman

1771grew increasingly querulous and combative. Her tone was frustrated and

1781loud. She challenged Dr. Hoffman ' s competence, honesty, and integrity in a

1794disrespectful manner.

179620. Ms. Leonessa clashed, in class and outside class, with three fellow

1808students. She felt the students did not treat her with the respect that was her

1823due because of her age . Ms. Leo nessa had a dispute with one student about

1839abortion. She had conflicts with another about the use of the " F " word in

1853class. Ms. Leonessa had a conflict with a third student who said that

1866Ms . Leonessa was trying to impose her values in class.

187721. During th ese conflicts , Ms. Leonessa raised her voice and spoke

1889hostilely. Sometimes she pointed her finger. In an encounter outside of the

1901school, one of the students told Ms. Leonessa that Ms. Leonessa ' s beliefs were

" 1916fÈed up " and that Ms. Leonessa should attend a Christian school. Once

1928Ms. Leonessa jerked on another student ' s purse strap to make a point. Those

1943three students did not have conflicts with other students or faculty. Also, as

1956will be addressed below, Ms. Leonessa had significant problems in her

1967intern ships, problems the other students did not have. The three students

1979were not similarly situated to Ms. Leonessa .

198722 . Due to these conflicts and ways of interacting with Dr. Hoffman,

2000Hodges faculty met with Ms. Leonessa in February 2016 in an informal

2012coach ing session. The purpose was to address Ms. Leonessa ' s inability to

2026control her emotions and express herself in an appropriate manner. These

2037are all issues whose importance to counseling the Agreement, the Handbook,

2048and the Code all emphasize . Ms. Leonessa ' s religious beliefs were not the

2063reason for convening the coaching session or the communications during it.

207423. The faculty also conducted informal coaching sessions with the other

2085three students.

208724. Despite the coaching sessions, Ms. Leonessa ' s conflicts with the

2099students and Dr. Hoffman continued.

210425. Hodges ' Handbook provides for establishing a formal Student

2114Development Plan (SDP) to assist students who are not performing in a

2126manner that is consistent with the Code. A n SDP ' s purpose is to for malize

2143concerns not resolved by the informal coaching and provide a plan for

2155addressing them. It is a remedial measure. Hodges established SDPs

2165infrequently. Since 2011 it ha s implemented seven .

217426. The faculty created a n SDP for Ms. Leonessa and placed her on it in

2190October 2016. Ms. Leonessa ' s religious beliefs played no part in the decision

2204to create the plan or setting the plan ' s requirements.

221527. The behaviors which the SDP addressed included the changes in

2226Ms. Leonessa ' s tone and raised volume when she disagreed with others, her

2240practice of interrupting others with whom she disagreed, and her belaboring

2251of class topics well after the instructor was trying to move the class to a

2266resolution and on to the next subject.

227328. The plan provided supports an d measurable goals for Ms. Leonessa.

2285They were: (1) pairing her with a third - year student as a mentor ,

2299(2) completing a case study assignment, (3) completing role - playing exercise s ,

2312and (4) documenting her changes of tone and volume in class. Ms. Leonessa

2325disagreed with the SDP but agreed to follow it and signed it some two months

2340after the faculty presented it to her.

234729. The role - playing exercises assigned to Ms. Leonessa involved same - sex

2361attraction and abortion. The faculty selected these two topics be cause they

2373recur frequently in counseling. Ms. Leonessa ' s religious beliefs were not the

2386reason for selecting the topics. Ms. Leonessa successfully completed the SDP.

239730. The three students with whom Ms. Leonessa clashed were not placed

2409on SDPs. Their issu es did not match Ms. Leonessa ' s in frequency or intensity.

2425Practicum

242631. Ms. Leonessa sought to establish a practicum placement at Cape

2437Christian , also known as Samaritan Health and Wellness Center (Cape

2447Christian). There was some uncertainty whether the supervision available at

2457Cape Christian met Hodges ' requirements. Ms. Leonessa ' s contact at Cape

2470Christian, Ms. Trout, was not satisfactorily respo nsive to Ms. Leonessa ' s

2483efforts to sort the issue out. This resulted in combative telephone calls and

2496emails from Ms. Leonessa to Ms. Trout.

250332. An excerpt from one email illustrates Ms. Leonessa ' s pattern of

2516hostility and injecti o n of religion into disput es.

252633. In a December 5, 2016, email to Ms. Trout from Ms. Leonessa

2539describing her displeasure with the responsiveness of Cape Christian and a

2550conversation with one of Ms. Trout ' s co - workers, Ms. Leonessa wrote:

2564You stated I chewed her out but you were n ot on the

2577phone. I did not disparage her character in any way,

2587I said as believers we are to keep our word and that

2599now I would have to find another place at the last

2610minute. That is all I said. The Bible says be angry

2621and sin not. According to what I have heard, you do

2632not believe people should be angry and I would bet

2642there are times in your life when you have had an

2653unprofessional tone. Also I have had to wait weeks

2662before hearing back from you, it amazed me how

2671quickly you called about this situation - se conds!

268034. Ms. Trout replied:

2684If you were my student and you ' d have behaved in

2696the manner as this [sic], you would be put in a

2707professional development status, complete with

2712remediation, to determine your appropriateness to

2718move forward in the field of co unseling. The fact that

2729you sent this email in its current form further

2738highlights the display of lack of professionalism and

2746emotional maturity now exhibited in two separate

2753phone calls as well. I would encourage that you seek

2763some assistance in processin g your emotions, and

2771the manner in which you communicate those. I wish

2780you the best.

278335. Ms. Leonessa replied to Ms. Trout, " Please do not contact me further. "

279636. Ms. Trout forwarded the email exchange to Sue Hook and Dr. Mary

2809Nuosce of Hodges. Dr . Nuos ce answered, " Amy, I apologize for her total lack

2824of professionalism. We are working on this. Thank you for your patience. "

283637. This incident triggered an update to the SDP. The update w as because

2850of Ms. Leonessa ' s conduct and unrelated to her religious be liefs.

286338. Ultimately , Ms. Leonessa obtained and successfully completed a

2872practicum with FRS/Omega Center. Tina Friedman was her supervisor . Ms.

2883Friedman twice noted in the July 7, 2017, evaluation form that Ms. Leonessa

2896required ongoing attention in the area of values management. The values

2907criteri on relates to many of the requirements and principles of the

2919Agreement, the Code, and the Handbook. The evaluation form describes it

2930thus: " Value Management: How did the student cope with values? Were

2941attempts m ade to impose the student ' s values during the interview? "

295439. Ms. Friedman ' s Session Evaluation Form noted, " Connie does

2965repeatedly offer her own values during client/student interaction. "

2973Ms. Friedman wrote a note to Ms. Leonessa on the form stating that

2986Ms. Leonessa ' s development was at an expected level save for in values

3000management. The note w e n t on to specify : " Please work more diligently in

3016this area as that may [prove] to be a problem in the future. "

302940. The August 17, 2017, final evaluation emphasi zed the problem stating,

3041HER BURNING DESIRE TO INITIATE CHANGE,

3047MAY PROVE TO BE HER MOST DIFFICULT

3054PERSONAL CHALLENGE AS A CLINICIAN. IT IS

3061HOPED THAT IN TIME AND WITH FURTHER

3068EXPOSURE TO THE TENETS OF EFFECTIVE

3074COUNSELING, CONNI CAN LEARN TO ACCEPT

3080AND M EET THE CLIENT WHERE THEY ARE AT

3089IN THE PROCESS. CONNI HAS STRONG, DEEP

3096ROOTED BELIEFS AND VALUES, WHICH MAY

3102BE DIFFERENT THAN THOSE OF THE CLIENTS

3109AS WELL AS HER PEERS, THAT SHE

3116ENCOUNTERS. I HAVE SHARED THIS

3121OBSERVATION WITH CONNI AND HAVE

3126ENCOURAGED HER TO CONSIDER THE

3131IMPORTANCE OF BEING OPEN AND

3136ACCEPTING TO THE DIVERSITY OF THE

3142POPULATION SHE WILL SERVE.

3146Internships

314741. Ms. Leonessa obtained an intern position with True Core Behavioral

3158Solutions (True Core). True Core provided services to the Ft . Myers Youth

3171Academy, a juvenile detention center. True Core terminated Ms. Leonessa ' s

3183internship after two days. The problems leading to her termination were

3194those of value imposition and boundary crossing presaged by her practicum.

320542. Ms. Leonessa part icipated in two counseling sessions for the juveniles.

3217Her improper conduct included sharing personal information about her

3226abandonment by her husband and her celibacy since then. In the counseling

3238profession this boundary crossing behavior is often damagi ng to the

3249therapeutic process. Ms. Leonessa also criticized a young man who supported

3260his girlfriend obtaining an abortion, telling him abortion was murder and

3271talked about holding premature babies in her hands. She criticized some of

3283the youth for engagin g in premarital sex telling them it violated God ' s law.

3299She told one young man his troubles stemmed from abandonment by his

3311father. This conduct demonstrated emotionalism and an inability to respect

3321client perspective s that the SDP was intended to ameliorate. For this reason ,

3334Hodges updated the SDP.

333843. Ms. Leonessa acknowledges that it would be professionally wrong for a

3350counselor to advocate her personal religious beliefs and values to clients. She

3362denies that she did so. But the preponderance of the competent, substantial

3374evidence proves that she did. True Core reported Ms. Leonessa ' s termination

3387and the causes for it to Hodges.

339444. After Ms. Leonessa ' s termination from True Core, Dr. Mary Nuosce,

3407Dean of the Nichols Schools of Professional Studies and a faculty member,

3419tried to assist her in finding another internship placement. Dr. Nuosce was

3431the supervisor for Ms. Leonessa ' s internships. She approached Janean Byrne

3443from Serenity Counseling about accepting Ms. Leones sa as an intern.

3454Dr. Nuosce thought Serenity might suit Ms. Leonessa more because it was a

3467faith - based counseling provider. She gave Ms. Leonessa Ms. Byrne ' s contact

3481information and asked her to follow up on establishing an internship.

3492Ms. Leonessa did not seek the internship. She refused to contact Ms. Byrne

3505for non - specified reasons. She told Dr. Nuosce, " I just emailed her

3518[Ms. Byrne] and turned down the position. What occurred today has taught

3530me that I need to find a place where my values are shared an d respected so I

3548will continue to look for a sight [sic]. "

355645. W hen Dr. Nuosce asked how she could be so judgmental about

3569someone she had never met, Ms. Leonessa responded , " I never said anything

3581against her [Ms. Byrne], however, I am looking for a place t hat shares my

3596biblical values especially after what occurred today that is all. I do have the

3610right to choose where I want to intern at! "

361946. Hodges ' faculty continued efforts to help Ms. Leonessa locate an intern

3632position. Ms. Leonessa obtained an interns hip at HEADS. Within a few

3644weeks, HEADS dismissed her . Ms. Leonessa worked with therapist Julie

3655Jakobi attending sessions with clients. Jerry Sprague, HEADS ' s clinical

3666supervisor for Ft. Myers , selected Ms. Jakobi to work with Ms. Leonessa

3678because he was a ware of Ms. Leonessa ' s ardent Christian beliefs and Ms.

3693Jakobi held similarly strong Christian beliefs.

369947. The first client Ms. Jakobi and Ms. Leonessa saw was a 13 - year old

3715female with a long history of running away and conflict with her mother.

3728The y s aw her at school in a room in the office. The student was very

3745concerned about telling her mother that she was gay. After the student left

3758the room, Ms. Leonessa turned and loudly and aggressively confronted

3768Ms. Jakobi telling her she was wrong in her counseling of the student.

3781Ms. Leonessa insisted Ms. Jakobi should have told the student that she

3793would catch sexually transmitted diseases, she would become depressed, and

3803she would commit suicide.

380748. The room ' s door was open, and a secretary sat right o utside the door.

3824The lack of privacy and danger to client confidentiality concerned Ms. Jakobi.

383649. They also visited a client, a man concerned about becoming an opioid

3849addict and the effect on him of growing up in a rough neighborhood. He and

3864his wife we re separated and had completed the documents necessary to

3876finalize their divorce. Ms. Jakobi had informed Ms. Leonessa of the pending

3888divorce before they arrived at the home. Ms. Jakobi and Ms. Leonessa met

3901with the client at his wife ' s home. Ms. Leonessa began talking to the man

3917about how he could work through his problems and learn to love his wife

3931better. This " froze " the client and sabotaged efforts to provide the addiction

3943counseling he sought.

394650. On the drive back to the office, Ms. Leonessa was ver y rude and

3961hostile to Ms. Jakobi. Ms. Leonessa was physically tense. Her tone was

3973sharp.

397451. Ms. Leonessa brought up homosexuality again and renewed advocacy

3984of " conversion therapy. " At the time , this was not permitted .

399552. As soon as she left Ms. Leonessa at her car, Ms. Jakobi called

4009Mr. Sprague to report the day ' s incidents. He concluded that quick action was

4024required and asked Ms. Leonessa to apologize to Ms. Jakobi. It is worth

4037noting that Mr. Sprague ' s email signature quote s from the Bible, Psalm 82:3 .

405353. Ms. LeonessaÔs apology read as follows: " I realize not everyone see ' s

4067[sic] things eye to eye. However when differences occur truth needs to be

4080spoken in a way that is gentle . I realize my ' tone ' is not always gentle and I

4100am working on this. " This is no apology and was not received as one.

411454. Mr. Sprague spoke further to Ms. Jakobi and another counselor who

4126worked with Ms. Leonessa about their experiences with her. He concluded

4137that he was " not convinced that she will not cause harm. " He deci ded that

4152terminating Ms. Leonessa promptly was best. Mr. Sprague ' s September 27,

41642018, email to Dr. Nuosce explaining his decision is persuasive and was

4176reasonably accepted by the Hodges faculty.

418255. He began by reporting that Ms. Leonessa was very difficu lt to

4195communicate with. He reported that Ms. Leonessa " f ailed at a very basic

4208level to demonstrate the ability to maintain appropriate boundaries and to

4219demonstrated basic empathy skills. "

422356. His email went on to state:

4230I would be surprised if you didn ' t already know this

4242as her strong personality, strong beliefs and

4249aggressive tendencies are hard for her to manage.

4257She had told me she has had conflicts with

4266professors so I imagine this is why.

427357. He concluded that Ms. Leonessa was " stuck on a superficial

4284(immature) level of reasoning and so she is failing to both read others well

4298and to maintain appropriate social boundaries È . " Mr. Sprague strongly

4309suggested Ms. Leonessa consider a different career than counseling.

431858. This report, supported by the evidence in this case, caused Dr. Nuosce

4331to conclude that Ms. Leonessa was not complying with her revised SDP. Also

4344Ms. Leonessa had failed to complete two internship programs and one

4355practicum . Failure to complete the practicum revealed significant problems

4365which persisted. Three internships are required to obtain a counseling degree

4376from Hodges. Ms. Leonessa completed none. For these reasons , Hodges

4386administratively withdrew Ms. Leonessa.

439059. Ms. Leonessa appealed within the Hodges system. Her appe al papers

4402did not acknowledge what she had done wrong or how she proposed to

4415improve. Instead th ey discussed her background and accused Hodges of

4426repeatedly violating its policies and procedures.

443260. Hodges ' Provost reviewed the many documents generated du ring

4443Ms. Leonessa ' s tumultuous enrollment. He noted the similarity of reports of

4456unacceptable behavior from different and unrelated sources, wi thin and

4466without the U niversity. He denied the appeal.

4474Summary

447561. The record of Ms. Leonessa ' s three years in Hodges ' counseling

4489program, including her time in practicum and internships, is a record of

4501consistent, disputatious conduct . When the subject of religion, specifically

4511Christianity arose, it was because Ms. Leonessa initiated criticisms of others '

4523behavi or as unchristian, because Ms. Leonessa sought to advocate her

4534Christian views to counseling clients, and because she explicitly judged

4544clients ' actions, decisions, and options by her standards. The evidence does

4556not prove that Hodges took any actions agai nst Ms. Leonessa , including

4568imposition of the SDP and termination from the p rogram because of her

4581religion. Hodges ' terminated her because she violated the fundamental

4591counseling requirement to accept clients as they are and not seek to impose

4604he r values on them.

460962. The record does not prove that any of the practicum and internship

4622providers took any actions against Ms. Leonessa on account of her religious

4634beliefs. Furthermore, the practicum and internship providers were

4642independent of Hodges. They were n ot subject to its control or direction or

4656acting in its stead.

4660C ONCLUSIONS OF L AW

466563. The Division has jurisdiction over the parties and subject matter of

4677this dispute. § § 120.569, 120.57(1) and 760.11(7), Fl a. Stat. (2020).

468964. Ms. Leonessa seeks relief under section 760.10(5). It reads:

4699Whenever, in order to engage in a profession,

4707occupation, or trade, it is required that a person

4716receive a license, certification, or other credential,

4723become a member or an associate of any club,

4732association, or other organization, or pass any

4739examination, it is an unlawful employment practice

4746for any person to discriminate against any other

4754person seeking such license, certification, or other

4761credential, seeking to become a member or associate

4769of such club, association , or other organization, or

4777seeking to take or pass such examination, because of

4786such other person ' s race, color, religion, sex,

4795pregnancy, national origin, age, handicap, or marital

4802status.

480365. The statute does not describe an employment practice in any

4814traditional sense. But , for purposes of c hapter 760, the Legislature has

4826defined what an unlawful employment practice is. The definition must be

4837applied. Metro. Dade Cty . v. Milton , 707 So. 2d 913 (Fla. 3d DCA 1998).

485266. To determine if Ms. Leonessa has proven a right to relief, at the outset

4867one must determine if the master ' s degree she seeks is required " in order to

4883engage in a profession, occupation, or trade. " Her claim fails at the outset.

489667. Ms. Leonessa seeks to provide counseling services to you ng people.

4908Nothing in the record and no cited authority establishes that a master ' s

4922degree is required to provide counseling services to young people.

493268. If a master ' s degree were required, Ms. Leonessa would have to prove

4947that Hodges terminated her enrol lment because of her religion. She may

4959prove the alleged discrimination by direct or circumstantial evidence.

4968Valenzuela v. Glo b e Ground N. Am., LLC , 1 8 So. 3d 17 (Fla. 3d DCA 2009).

498669. Direct evidence proves the complained of discrimination without need

4996for interpretation, presumption, or inference. If the evidence suggests but

5006does not prove discriminatory intent, it is circumstantial not direct. Wilson v.

5018B/E Aerospace, Inc. , 376 F.3d 1079 (11th Cir. 2004). 2 There is no direct

5032evidence of discrimination against Ms. Leonessa in the record.

504170. The case presents two possible theories of proof by circumstantial

5052evidence. The first is a " disparate treatment " theory , which requires proof

5063that Ms. Leonessa belongs to a protected class, that she was qualified to

5076remain in the program, and despite her qualifications she was terminated

5087while simila rly qualified student s were not. See Fla . Dept. of Cmty. Aff . v.

5104Bryant , 586 So. 2d 1205, 1209 (Fla. 1st DCA 1991)(applyin g the reasoning of

5118McDonnell Douglas Corp. v. Green, 411 U.S. 792, 93 S. Ct. 1817, 36 L.Ed.2d

5132668 (1973) , in interpreting c hapter 760).

513971. Ms. Leonessa belongs to a protected class and she was terminated

5151from Hodges. But she did not prove that she was qualified to remain in the

5166program. She failed to establish qualification to continue in the program in

5178two ways. S he repeatedly failed to complete internship programs. Successful

5189completion of three was required to obtai n a degree. T he record does not

52042 F ederal case law dealing with Tit le VII applies when interpreting c hapter 760 . School Bd.

5223of Leon Cty . v. Hargis , 400 So. 2d 103, 108 n. 2 (Fla. 1st DCA 1981).

5240identify any students with similar qualifications and f ailing s who were

5252retained.

525372. The second circumstantial evidence theory relies upon inferring

5262religious discrimination from the fact that the terminations from internships

5272involved words related to religious belief. But the evidence does not support

5284the inference. Ms. Leonessa inje cted the religious references in a way that

5297improperly sought to impose her values on clients. The evidence persuasively

5308establishes that Ms. Leonessa ' s comments violated the " values " requirements

5319of the counseling .

532373. The evidence proved that Ms. Leoness a was unable or unwilling to

5336honor the requirement s of the program, the Agreement, the Handbook, and

5348the Code to refrain from imposing the counselor ' s values and beliefs upon the

5363client. She compounded this with hostile and combative reactions when

5373correct ed for that or other improper conduct. This violated the AgreementÔs

5385requirement to maintain an open , willing attitude to feedback.

539474. In short, Ms. Leonessa failed to prove the unlawful discrimination she

5406alleged. Beyond that, Hodges proved it had legitimate, reasonable cause to

5417terminate Ms. Leonessa ' s enrollment.

5423R ECOMMENDATION

5425It is Recommended that the Florida Commission on Human Relations

5435enter a final order dismissi ng the Petition for Relief of Connie Leonessa.

5448D ONE A ND E NTERED this 22nd day of January , 2021 , in Tallahassee, Leon

5463County, Florida.

5465S

5466J OHN D. C. N EWTON , II

5473Administrative Law Judge

54761230 Apalachee Parkway

5479Tallahassee, Florida 32399 - 3060

5484(850) 488 - 9675

5488www.doah.state.fl.us

5489C OPIES F URNISHED :

5494Tammy S. Barton, Agency Clerk Connie Leonessa

5501Florida Commission on Human American Liberties Institute

5508Relations Post Office Box 547503

5513Room 110 Orlando, Florida 32854

55184075 Esplanade Way

5521Tallahassee, Florida 32399 - 7020 Matthew Brown McReynolds,

5529Esquire

5530Thomas K. Rinaldi, Esquire Pacific Justice Institute

5537Bond, Schoeneck & King, PLLC Post Office Box 276600

5546Suite 105 Sacramento, California 95827

55514001 Tamiami Trail North

5555Naples, Florida 34103 Michelle Wilson, Executive Director

5562Florida Commission on Human

5566Cheyanne Costilla, Gen. Co. Relations

5571Florida Comm ission on Human 4075 Esplanade Way, Room 110

5581Relations Tallahassee, Florida 32399

55854075 Esplanade Way, Room 110

5590Tallahassee, Florida 32399

5593N OTICE OF R IGHT T O S UBMIT E XCEPTIONS

5604All parties have the right to submit written exceptions within 15 days from

5617the date of this Recommended Order. Any exceptions to this Recommended

5628Order should be filed with the agency that will issue the Final Order in this

5643case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 03/31/2021
Proceedings: Agency Final Order
PDF:
Date: 03/31/2021
Proceedings: Agency Final Order Dismissing Petition for Relief from Unlawful Employment Practice filed.
PDF:
Date: 01/22/2021
Proceedings: Recommended Order
PDF:
Date: 01/22/2021
Proceedings: Recommended Order (hearing held November 16 thorugh 18, 2020). CASE CLOSED.
PDF:
Date: 01/22/2021
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 01/04/2021
Proceedings: Petitioner's Proposed Findings of Fact and Conclusions of Law (Proposed Recommended Order) filed.
PDF:
Date: 12/29/2020
Proceedings: [Respondent's Proposed] Recommended Order filed.
PDF:
Date: 12/23/2020
Proceedings: Notice of Filing Transcript.
Date: 12/23/2020
Proceedings: Transcript of Proceedings (not available for viewing) filed.
PDF:
Date: 12/21/2020
Proceedings: Notice of Filing Transcript.
Date: 12/21/2020
Proceedings: Transcript of Proceedings (not available for viewing) filed.
PDF:
Date: 12/04/2020
Proceedings: Joint Notice of Ordering Transcript filed.
PDF:
Date: 11/25/2020
Proceedings: Petitioner Connie Leonessa's Line Item Designation for the Deposition of Dr. Amber Pope filed.
PDF:
Date: 11/25/2020
Proceedings: Petitioner Connie Leonessa's Line Item Designation for the Deposition of Gerard Sprague filed.
PDF:
Date: 11/25/2020
Proceedings: Petitioner Connie Lonessa's Line Item Designation for the Deposition of Julie Jakobi filed.
PDF:
Date: 11/25/2020
Proceedings: Notice of Appearance (Matthew McReynolds) filed.
PDF:
Date: 11/19/2020
Proceedings: Post-Hearing Order.
Date: 11/16/2020
Proceedings: CASE STATUS: Hearing Partially Held; continued to date not certain.
PDF:
Date: 11/12/2020
Proceedings: Notice of Voluntary Dismissal with Prejudice filed.
PDF:
Date: 11/10/2020
Proceedings: Respondent, Hodges University's Line Item Designation for the Deposition of Julie Jakobi filed.
PDF:
Date: 11/10/2020
Proceedings: Respondent, Hodges University's Line Item Designation for the Deposition of Gerard Sprague filed.
PDF:
Date: 11/10/2020
Proceedings: Respondent, Hodges University's, Line Item Designation for the Deposition of Amber Pope filed.
Date: 11/10/2020
Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
Date: 11/09/2020
Proceedings: Respondent's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 11/09/2020
Proceedings: Petitioner Connie Leonessa's Notice of Filing Proposed Exhibits filed.
PDF:
Date: 11/05/2020
Proceedings: Order Amending Dates for Submitting Proposed Exhibits and Filing Pre-Hearing Statement.
Date: 11/05/2020
Proceedings: Respondent's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 11/04/2020
Proceedings: Respondent, Hodges University's Exhibit List filed.
Date: 11/04/2020
Proceedings: CASE STATUS: Status Conference Held.
PDF:
Date: 11/04/2020
Proceedings: Notice of Telephonic Status Conference (status conference set for November 4, 2020; 2:00 p.m., Eastern Time).
PDF:
Date: 10/19/2020
Proceedings: Subpoena for Deposition filed.
Date: 10/12/2020
Proceedings: CASE STATUS: Pre-Hearing Conference Held.
PDF:
Date: 09/17/2020
Proceedings: Order Granting Continuance and Rescheduling Hearing by Zoom Conference (hearing set for November 16 through 19, 2020; 9:00 a.m.; Tallahassee).
PDF:
Date: 09/14/2020
Proceedings: Respondent Hodges University's Unopposed Motion for Brief Continuance of Trial filed.
PDF:
Date: 09/11/2020
Proceedings: Respondent Hodges University's First Request for Production of Documents to Petitioner filed.
PDF:
Date: 08/31/2020
Proceedings: Respondent, Healing Educational Alternatives for Deserving Students, LLC's Notice of Serving First Set of Interrogatories to Petitioner filed.
PDF:
Date: 08/31/2020
Proceedings: Respondent, Healing Educational Alternatives for Deserving Students, LLC's First Request for Production of Documents to Petitioner filed.
PDF:
Date: 08/27/2020
Proceedings: Second Notice of Telephonic Pre-hearing Conference (set for October 12, 2020; 2:00 p.m.).
PDF:
Date: 08/25/2020
Proceedings: Order Denying Motion to Dismiss.
PDF:
Date: 08/19/2020
Proceedings: Order Canceling Pre-Hearing Conference.
PDF:
Date: 08/13/2020
Proceedings: Order Accepting Qualified Representative.
PDF:
Date: 08/13/2020
Proceedings: Motion and Renewed Request for Qualified Representative filed.
PDF:
Date: 08/11/2020
Proceedings: Reply to Petitioner's Opposition to Motion to Dismiss of HEADS filed.
PDF:
Date: 08/07/2020
Proceedings: Order Denying Request for Qualified Representation.
PDF:
Date: 08/04/2020
Proceedings: Petitioner's Opposition to Motion to Dismiss of Hodges University filed.
PDF:
Date: 08/04/2020
Proceedings: Petitioner's Opposition to Motion to Dismiss of HEADS filed.
PDF:
Date: 08/04/2020
Proceedings: Affidavit of Matthew McReynolds in Support of Request to Act as Qualified Representative for Connie Leonessa filed.
PDF:
Date: 08/04/2020
Proceedings: Request for Qualified Representative filed.
PDF:
Date: 07/30/2020
Proceedings: Case Management Order.
PDF:
Date: 07/30/2020
Proceedings: Amended Notice of Hearing by Zoom Conference (hearing set for October 27 through 29, 2020; 9:00 a.m.; Tallahassee; amended as to Date and Type).
PDF:
Date: 07/30/2020
Proceedings: Order Permitting Reply Memorandum.
PDF:
Date: 07/29/2020
Proceedings: Order Denying Motion to Appear Pro Hac Vice.
PDF:
Date: 07/29/2020
Proceedings: Order of Consolidation (DOAH Case Nos. 20-3022 and 20-3059)
Date: 07/29/2020
Proceedings: CASE STATUS: Status Conference Held.
PDF:
Date: 07/28/2020
Proceedings: Hodges University's Motion to Dismiss Petition for Relief filed.
PDF:
Date: 07/24/2020
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 07/24/2020
Proceedings: Notice of Telephonic Status Conference (status conference set for July 29, 2020; 9:00 a.m.).
PDF:
Date: 07/23/2020
Proceedings: Notice of Joinder in Respondent's Opposition to Leonessa Response to Order to Show Cause on Consolidation filed.
PDF:
Date: 07/16/2020
Proceedings: Order to Show Cause why Cases Should Not be Consolidated.
PDF:
Date: 07/15/2020
Proceedings: Hodges University's Response Pursuant to Initial Order filed.
PDF:
Date: 07/08/2020
Proceedings: Initial Order.
PDF:
Date: 07/08/2020
Proceedings: Employment Complaint of Discrimination filed.
PDF:
Date: 07/08/2020
Proceedings: Notice of Determination: No Reasonable Cause filed.
PDF:
Date: 07/08/2020
Proceedings: Determination: No Reasonable Cause filed.
PDF:
Date: 07/08/2020
Proceedings: Petition for Relief filed.
PDF:
Date: 07/08/2020
Proceedings: Transmittal of Petition filed by the Agency.

Case Information

Judge:
JOHN D. C. NEWTON, II
Date Filed:
07/08/2020
Date Assignment:
07/08/2020
Last Docket Entry:
03/31/2021
Location:
Tallahassee, Florida
District:
Northern
Agency:
ADOPTED IN TOTO
 

Counsels

Related Florida Statute(s) (4):