20-004322 Lifestream Behavioral Center, Inc. vs. Department Of Children And Families
 Status: Closed
Recommended Order on Monday, February 1, 2021.


View Dockets  
Summary: Petitioner failed to demonstrate that the Department's action in correcting scores on a competitive application for methadone MAT services was arbitrary, capricious, or contrary to law.

1S TATE OF F LORIDA

6D IVISION OF A DMINISTRATIVE H EARINGS

13L IFESTREAM B EHAVIORAL C ENTER , I NC . ,

22Petitioner ,

23vs. Case No. 20 - 4322

29D EPARTMENT OF C HILDREN A ND

36F AMILIES ,

38Respondent,

39and

40M ETRO T REATMENT OF F LORIDA , L.P .,

49Intervenor .

51/

52R ECOMMENDED O RDER

56Pursuant to notice, a final hearing was conducted in this case on

68December 1, 2020, via Zoom teleconference in Tallahassee, Florida, before

78Lawrence P. Stevenson, a duly - de signated Administrative Law Judge (ÑALJÒ)

90of the Division of Administrative Hearings (ÑDOAHÒ) .

98A PPEARANCES

100For Petitioner LifeStream Behavioral Center, Inc. (ÑLifeStreamÒ):

107Brittany Adams Long, Esquire

111Radey Law Firm, P.A.

115301 South Bronough Street, Suite 200

121Tallahassee, Florida 32301

124For Respondent Department of Children and Families (ÑDCFÒ or Ñthe

134DepartmentÒ):

135William D . Hall, Esquire

140Daniel R yan Russell, Esquire

145John L. Wharton, Esquire

149Dean Mead and Dunbar

153106 East College Avenue, Suite 1200

159Tallahassee, Florida 32301

162For Intervenor Metro Treatment of Florida, L.P. (ÑMetroÒ):

170Mia L. McKown, Esquire

174Eddie Williams , II , Esquire

178Holland & Knight , LLP

182315 South Calhoun Street, Suite 600

188Tallahassee, Florida 32301

191S TATEMENT OF T HE I SSUE

198The issue is whether the DepartmentÔs intended award allowing Metro to

209proceed to licensure for a methadone Medication - Assisted Treatment (ÑMATÒ)

220facility in Lake County violated Florida Administrative Code Rule 65D -

23130.0141 , was arbitrary or capricious, or was otherwise unlawful as alleged in

243LifeStreamÔs Petition fo r Administrative Hearing (ÑPetitionÒ).

250P RELIMINARY S TATEMENT

254On July 10, 2020, the Department issued its Notice of Intended Award for

267Lake County (ÑNoticeÒ) stating that Metro was the intended awardee of the

279right to apply for licensure to operate a metha done MAT facility in Lake

293County. The Notice was based on an adjustment the Department made to the

306scores that an independent evaluation team had awarded to the applicants.

317The independent evaluation team had awarded the highest score to

327LifeStream, with M etro finishing in second place.

335LifeStream timely filed its Petition. On September 29, 2020, the

345Department referred the case to DOAH for the assignment of an ALJ and the

359conduct of a formal hearing. Metro filed a Notice of Intervention and

371Appearance on September 30, 2020. The case was scheduled for hearing on

383November 30 and December 1, 2020. On November 20, 2020, the parties filed

396a joint motion requesting that the first day of the hearing be canceled. Based

410on the motion, an Order was entered reschedu ling the hearing for

422December 1, 2020.

425On November 23, 2020, the parties submitted a Joint Pre - h earing

438Stipulation that has been used in the preparation of this Recommended

449Order. At the hearing, LifeStream presented the testimony of Christopher

459Weller, M anager of the Licensure and Designation Unit within the

470DepartmentÔs Office of Substance Abuse and Mental Health. Mr. Weller was

481also a witness for the Department, which presented no other witnesses.

492Metro presented the testimony of William Sutton, General Counsel for

502MetroÔs parent entity, Colonial Management Group, LP.

509Joint Exhibits 1 through 18 were admitted into evidence. Joint Exhibit 15

521was the deposition testimony of Ute Gazioch, Director of the DepartmentÔs

532Office of Substance Abuse and Mental Hea lth. 1 Joint Exhibit 16 was the

546deposition testimony of Mr. Weller. Joint Exhibit 17 was the deposition

557testimony of Roger Balettie, Project Manager for ISF, Inc., the company that

569performed the independent evaluations of the applications.

576LifeStreamÔs Ex hibits 1 through 9 were admitted into evidence. The

587DepartmentÔs Exhibits 1 through 26 were admitted into evidence. Metro

597offered no exhibits of its own but adopted those of the Department. There

610were no objections to any of the exhibits.

6181 The parties jointly designated pages 2 through 26 as the portions of Ms. GaziochÔs

633deposition that are relevant to this proceeding.

640The one - volume T ranscript of the final hearing was filed with DOAH on

655December 18, 2020. Two joint motions to extend the time for filing p roposed

669r ecommended o rders were granted. In accordance with the second Order

681granting extension, the parties filed their Proposed Reco mmended Orders on

692January 11, 2021. The Proposed Recommended Orders have been duly

702considered in the writing of this Recommended Order.

710All statutory references are to the 2020 edition of the Florida Statutes,

722unless otherwise indicated.

725R ule 65D - 30.01 4 is titled ÑStandards for Medication - Assisted Treatment

739for Opioid Use Disorders.Ò At the time the Department made its need

751determination in this case, subsection (3) of that rule provided the process for

764determining the need for MAT providers. After the need determination , but

775before the proposed awards in this case, the rule was amended to delete the

789need determination process. The operative language was re - adopted in a new

802rule 65D - 30.0141, titled Ñ Needs Assessment for Medication - Assisted

814Treatment for Opioid Use Disorders.Ò The new rule is used as the point of

828reference in this Recommended Order, but the operative language is the

839same in both iterations.

843F INDINGS OF F ACT

848Based on the evidence adduced at hearing, and the record as a whole, the

862following Findings of Fact are made:

868P ARTIES

8701. Petitioner LifeStream is a Florida not - for - profit corporation and

883provider of substance abuse treatment. LifeStream applied for the ability to

894proceed to licensure to provide methadone MAT services in Lake County.

9052 . The Department is the agency with regulatory authority over the

917provision of substance abuse services. § 397.321(1), Fla. Stat. The

927DepartmentÔs duties include, but are not limited to, the licensing and

938regulation of the delivery of substance abuse servi ces, including clinical

949treatment and clinical treatment services such as Ñmedication - assisted

959treatment for opiate disorder.Ò ££ 397.321(1) and (6); and 397.311(26)(a)7.,

969Fla. Stat. The Department also promulgates rules governing substance abuse

979providers . § 397.321(5), Fla. Stat.

9853. Metro is a provider of care for opioid use disorder treatment and

998operates methadone medication treatment centers nationwide, including in

1006the state of Florida. Metro applied for the ability to proceed to licensure to

1020provide methadone MAT services in Lake County.

1027S TATUTORY AND R EGULATORY F RAMEWORK AND N EEDS A SSESSMENTS

10394. The substance abuse regulatory scheme in Florida is designed to

1050provide a statewide system of care for the prevention, treatment, and

1061recovery of children a nd adults with serious substance abuse disorders.

1072Substance abuse providers, which include methadone MAT clinics, are

1081subject to a strict statutory, regulatory, and licensing scheme, which provides

1092direction for a continuum of community - based services incl uding prevention,

1104treatment, and detoxification services. See chs. 394 and 397, Fla. Stat.

11155. MAT is Ñthe use of medications approved by the United States Food and

1129Drug Administration, in combination with counseling and behavioral

1137therapies, to provide a h olistic approach to the treatment of substance

1149abuse.Ò £ 397.311(27), Fla. Stat.

11546. The Department is responsible for the licensure and oversight of all

1166MAT providers in the state. See § 397.321, Fla. Stat.

11767. Further, the Department is required to Ñdeterm ine the need for

1188establishing providers of [MAT]Ò on an annual basis. New MAT providers

1199may only be established in the state in response to a determination and

1212publication of such need by the Department. § 397.427(2), Fla. Stat.

12238. R ule 65D - 30.0141 provide s the process for determining the need for

1238MAT providers, as follows , in relevant part:

1245(1) Determination of Need.

1249(a) The Department shall annually perform the

1256assessment detailed in the ÑMethodology of

1262Determination of Need Methadone Medication -

1268Assiste d Treatment,Ò CF - MH 4038, May 2019,

1278incorporated by reference and available at

1284http://www.flrules.org/Gateway/reference.asp?No=

1286Ref - 11993. The Department shall publish the

1294results of the assessment in the Florida

1301Administrative Register by June 30. Faciliti es

1308owned and operated by the Florida Department of

1316Corrections are exempt from the needs assessment

1323process. However, these facilities must apply for a

1331license to deliver this service.

1336(b) The publication shall direct interested parties to

1344submit a letter of intent to apply for licensure to

1354provide medication - assisted treatment for opioid

1361use disorders to the Regional Office of Substance

1369Abuse and Mental Health where need has been

1377demonstrated.

13781. The publication shall provide a closing date for

1387submissio n of letters of intent.

13932. Interested parties must identify the fiscal year of

1402the needs assessment to which they are responding

1410and the number of awards they are applying for per

1420county identified in the assessment in their letter

1428of intent.

1430(c) Within seven (7) business days of the closing

1439date, the Regional Office shall notify parties who

1447submitted a letter of intent on how to proceed.

14561. If the number of letters of intent equals or is less

1468than the determined need, parties shall be awarded

1476the opport unity to proceed to licensure by

1484completing an ÑApplication for Licensure to Provide

1491Substance Abuse ServicesÒ form, C&F - SA

1498Form 4024, May 2019, incorporated by reference

1505and available at

1508http://www.flrules.org/Gateway/reference.asp?No=

1510Ref - 11996 .

15142. If th e number of letters of intent exceeds the

1525determined need, parties shall be invited to submit

1533a ÑMethadone Medication - Assisted Treatment

1539(MAT) Application to Proceed to Licensure

1545ApplicationÒ form, CF - MH 4041, May 2019,

1553incorporated by reference and availa ble at

1560http://www.flrules.org/Gateway/reference.asp?No=

1562Ref - 11995. Applications may not be rolled over for

1572consideration in response to a needs assessment

1579published in a different year and may only be

1588submitted for a current fiscal year needs

1595assessment.

1596a. The Department shall utilize an evaluation team

1604made up of industry experts to conduct a formal

1613rating of applications as stipulated in the

1620ÑMethadone Medication - Assisted Treatment (MAT)

1626Application EvaluationÒ form, CF - MH 4040, May

16342019, incorporated b y reference and available at

1642http://www.flrules.org/Gateway/reference.asp?No=

1644Ref - 11994. The evaluation team members shall not

1653be affiliated with the Department, current

1659methadone medication - assisted treatment

1664providers operating in Florida, or the applican ts.

1672b. The selection of a provider shall be based on the

1683following criteria:

1685(I) Capability to Serve Selected Area(s) of Need and

1694Priority Populations. Area(s) of Need are the

1701counties identified as having a need for additional

1709clinics. Priority Populati ons are pregnant women,

1716women with young children, and individuals with

1723financial hardships;

1725(II) Patient Safety and Quality

1730Assurance/Improvement;

1731(III) Scope of Methadone Medication - Assisted

1738Treatment Services;

1740(IV) Capability and Experience; and

1745(V ) Revenue Sources.

1749c. Applicants with the highest - scored applications

1757in each county shall be awarded the opportunity to

1766apply for licensure for the number of programs

1774specified in their letter of intent to meet the need of

1785that county. If there is unmet need, the next

1794highest scored applicant(s) will receive an award(s)

1801based on the remaining need and the number of

1810programs specified in their letter of intent. This

1818process will continue until the stated need is met.

1827Regional offices shall inform the highe st - scoring

1836applicant(s) in writing of the award.

1842d. All awarded applicants must submit a letter of

1851intent to apply for licensure to the appropriate

1859regional office within 30 calendar days after the

1867award. If an applicant declines an award or fails to

1877subm it the letter of intent within the specified

1886time, the Department shall rescind the award.

1893After the Department rescinds the original award

1900for that selected area of need, the applicant with

1909the next highest score shall receive the award.

1917(2) Awarded appl icants must receive at least a

1926probationary license within two (2) years of receipt

1934of an award letter connected to their ÑMethadone

1942Medication - Assisted Treatment (MAT) Application

1948to Proceed to Licensure ApplicationÒ form, CF - MH

19574041. If an applicant fail s to obtain a probationary

1967license within the specified time, the Department

1974shall rescind the award. See Rule 65D - 30.0036,

1983F.A.C. for licensure application requirements.

1988Applicants may submit a request to the State

1996Authority and Substance Abuse and Mental Health

2003Program Office for an exception if unable to meet

2012timeframes due to a natural disaster that causes

2020physical damage to the applicantÔs building(s).

2026Proof of natural disaster and impact on physical

2034property must accompany the request. Upon receipt

2041of the request for exception and accompanying

2048proof, a one - time extension shall be granted for six

2059(6) months. Providers who are delayed for a reason

2068other than a natural disaster may petition the

2076Department for a rule waiver pursuant to Section

2084120.542, F.S È.

20879. In brief, potential applicants are directed to submit letters of intent to

2100apply for a methadone MAT services license for any county in which the

2113DepartmentÔs process demonstrates a need. Should the number of letters of

2124intent received for a certain county be less than or equal to the need found in

2140that county, the potential applicants may proceed directly to licensure. In the

2152event the number of letters of intent is greater than the need found in a

2167particular county, then potential applicants must s ubmit an application form

2178to the Department. The application form is adopted by reference in the rule

2191as Form CF - MH 4041.

219710. The rule requires the Department to Ñutilize an evaluation team made

2209up of industry experts to conduct a formal rating of applicat ionsÒ to

2222determine which applicant, or applicants, may proceed to licensure in a

2233particular county. Such evaluators Ñshall not be affiliated with the

2243Department, current methadone [MAT] providers operating in Florida, or the

2253applicants.Ò

225411. The scoring fo rm that the evaluators must use is incorporated by

2267reference in the rule as Form CF - MH 4040 (ÑScoring FormÒ). The Scoring

2281Form requires that each application be Ñindependently scored by each

2291member of the evaluation team.Ò It also mandates that the Ñsame s coring

2304principles must be applied to every application received.Ò T he Scoring Form

2316expressly states that Ñno attempt by Department personnel, or other

2326evaluators or other persons to influence an evaluatorÔs scoring shall be

2337tolerated.Ò

233812. There are five g eneral ÑCriteriaÒ in the Scoring Form upon which

2351applicants are scored, with a number of subsections within each criterion . An

2364application could be awarded a maximum of 220 points. The evaluators were

2376to assign a score ranging from zero to five for each su bsection, with some

2391subsections receiving an additional Ñweighted valueÒ (in which the score

2401given would be multiplied by two). The Department gave the weighted values

2413to provisions upon which it placed a Ñpremium.Ò

242113. The ÑGeneral InstructionsÒ section of the Scoring Form provides what

2432an applicant must demonstrate to earn a particular score:

2441Superior (5 points): the application demonstrates or

2448describes extensive competency, proven

2452capabilities, an outstanding approach to the subject

2459area, innovative, practical and effective solutions,

2465full responsiveness to the question, a clear and

2473comprehensive understanding of the requirements

2478and planning for the unforeseen.

2483Good (4 points): the application demonstrates or

2490describes clear competency, consistent ca pability, a

2497reasoned approach to the subject area, feasible

2504solutions, extensive but incomplete responsiveness

2509to the question, and a sound understanding of the

2518requirements.

2519Adequate (3 points): the application demonstrates

2525or describes fundamental compe tency, adequate

2531capability, a basic approach to the subject area,

2539apparently feasible but somewhat unclear

2544solutions, partial responsiveness to the question, a

2551fair understanding of the requirements and a lack

2559of staff experience and skills in some areas.

2567Poor (2 points): the application demonstrates or

2574describes little competency, minimal capability, an

2580inadequate approach to the subject area, infeasible

2587or ineffective solutions, somewhat unclear,

2592incomplete or non - responsive to the question, a lack

2602of un derstanding of the requirements and a lack of

2612demonstrated experience and skills.

2616Insufficient (1 point): the application demonstrates

2622or describes a significant or complete lack of

2630understanding, an incomprehensible approach, a

2635significant or complete la ck of skill and experience

2644and extensive non - responsiveness to the question.

2652Not Addressed (0 points): the application

2658demonstrates or describes [that the] criteria is not

2666addressed, approach is not described, complete non -

2674responsiveness to the question.

267814. Criterion Five of the Scoring Form concerns ÑRevenue Sources.Ò It

2689contains two subsections, each worth zero to five points and each given

2701Ñweighted value,Ò meaning that a perfect score for each subsection would

2713earn 10 points, or a total of 20 points for Criterion Five. Subsection one asked

2728the following question:

27311. How well did the organization detail its accepted

2740forms of payment for treatment services? At a

2748minimum, the response should describe the

2754procedure for each payment method offered:

2760Asses s a point for each accepted form of payment (5

2771maximum points)

2773Self - Pay (1 point)

2778One form of Private Insurance (1 point)

2785Multiple forms of Private Insurance (1 point)

2792Medicaid (1 point)

2795Scholarship or Sliding Fee Scale (1 point)

280215. While other sect ions of the Scoring Form permit the evaluator to

2815subjectively evaluate the responsiveness of the answer, subsection one of

2825Criterion Five is manifestly objective. It directs the evaluator to award one

2837point for each of the five accepted forms of payment ad dressed by the

2851applicant, up to the maximum of five points.

285916. Subsection two of Criterion Five asks, ÑHow well does the application

2871detail how the organization will determine if its pricing is competitive?Ò This

2884subsection was also worth five points and allowed the evaluator to

2895subjectively address the quality of the applicantÔs response.

290317. Christopher Weller, Manager of the Licensure and Designation Unit

2913within the DepartmentÔs Office of Substance Abuse and Mental Health,

2923testified that Florida MAT pro viders historically have accepted only out - of -

2937pocket payment s for their services, meaning that those who could not afford

2950to pay cash or credit were often left untreated. The Department wanted to

2963ensure that the need for MAT services would be met and that no one needing

2978such services would be priced out of treatment. Therefore, the Department

2989included Criterion Five in the application and gave it weighted value to

3001encourage providers to accept multiple forms of payment.

300918. The Department completed a needs assessment and published it in the

3021June 20, 2020, edition of the Florida Administrative Register. The

3031Department then announced that it would begin accepting applications to

3041proceed to licensure. The needs assessment indicated a need for one new

3053MAT clinic in Lake County.

305819. Pursuant to rule 65D - 30.041(1)(c)2.a., the Department contracted with

3069an outside provider to evaluate the applications received for counties

3079throughout the state, including Lake County. T hat provider, iSF, established

3090four teams of thr ee evaluators to score the applications and divided the

3103counties with need among the teams. Each evaluation team consisted of a

3115medical professional, a public health policy professional, and an academic

3125professional. Applicant names were redacted so evalua tors would not know

3136the identity of the applicant they were scoring. Each iSF evaluator

3147independently evaluated the various applications.

3152T HE L AKE C OUNTY A PPLICATIONS

316020. LifeStream and Metro both timely submitted letters of intent and

3171applications for th e new methadone MAT clinic needed in Lake County. Four

3184other entities also applied for the one available license in Lake County.

319621. LifeStreamÔs response to subsection one of Criterion Five provided as

3207follows:

3208Our organization has developed a detailed

3214Fi nancial Assistance Policy (FAP) that provides

3221assistance to all individuals served, including

3227insured, uninsured and underinsured individuals

3232whose family income is less than or equal to 240%

3242of the Federal Poverty Level without discrimination

3249on grounds o f race, sex, national origin, di sa bility,

3260sexual orientation, immigration status, religious

3265preference, or any other grounds unrelated to an

3273individualÔs need for the service or the availability

3281of the service needed for emergency and medically

3289necessary c are. Furthermore, all individuals served

3296receive a financial screening by staff knowledgeable

3303of the various funding mechanisms in an effort to

3312identify the best form of payment. No one is turned

3322away for services due to their inability to pay.

3331As a compr ehensive provider with a sound financial

3340infrastructure, our organization is able to accept

3347several forms of payment for any of the services

3356provided. This includes self - pay, private insurance

3364(both one form and multiple forms), Medicaid and

3372scholarship or sliding scale fee. All the individuals

3380served are charged based upon a board of directors

3389approved charge master which ensures that all

3396individuals are charged the same fees for the same

3405services. Discounts are available for individuals

3411who qualify for fi nancial assistance using a sliding

3420fee discount. Our organization provides payment

3426flexibility, including payment plans/options. In

3431addition, our staff are trained to assist individuals

3439in obtaining benefits and coverage as appropriate

3446to meet any ongoing needs for treatment.

3453Self - Pay : The proposed clinic will conduct a

3463financial screening in order to determine if an

3471individual qualifies for any of the organizationÔs

3478accepted forms of payment for treatment services.

3485Individuals will be offered two payment options, by

3493the day or by the week. The fee will include dosing,

3504treatment services and ancillary services.

3509Individuals will be offered the ability to pay using

3518cash or credit card. The organization also has a

3527mechanism to bill the individual if that is hi s/her

3537preference. This allows the individual to pay for

3545services in a manner that meets his/her current

3553ability and timeframe.

3556Private Insurance (One or Multiple Forms) : Our

3564organization has numerous contracts with private

3570insurance providers. This includ es major providers

3577such as Aetna, Blue Cross/Blue Shiled, Cigna,

3584Magellan, Tricare, PsycCare, United Health Care

3590and Value Options to name a few. In order to

3600ensure that our organization has the ability to bill

3609private insurance for these services, staff w ill

3617possess the appropriate credentials, training and

3623experience to allow them to be paneled by the

3632insurance providers. In addition, our organization

3638has staff that conduct financial assessments in

3645order to determine the best funding source for the

3654servic es provided. They are experienced and

3661knowledgeable about the various private insurance

3667plans and have the ability to determine if one or

3677multiple forms of insurance will be utilized.

3684Medicaid : Our organization is an established

3691Medicaid provider and has the ability to bill

3699Multiple Medicaid Associations (MMAs) as a result

3706of having contracts with several of the

3713organizations such as Prestige, Wellcare, United

3719Healthcare and Sunshine. All of our sites and

3727appropriate staff have the proper credentials to bi ll

3736for Medicaid services. In addition, the treatment

3743services and ancillary services we propose to offer

3751will be Medicaid credentialed in order to bill for

3760those services as well.

3764Scholarship or Sliding Fee Scale : As stated earlier,

3773our organization has e xtensive experience working

3780with indigent individuals. As a result of a financial

3789assessment, the level of discount for which an

3797individual is eligible is determined based upon the

3805individualÔs family income and family size as a

3813percentage of the FPL. Our developed policies and

3821procedures define the meaning of Ñuninsured,Ò

3828Ñunderinsured,Ò Ñfamily income,Ò and ÑFederal

3835Poverty Level.Ò

3837All of our financial policies are listed on our website

3847that address payment for treatment services and

3854are provided in deta il for the people we serve.

386422. MetroÔs response to subsection one of Criterion Five provided as

3875follows:

3876To facilitate the ease of payment by individuals in

3885need of treatment and to minimize financial

3892barriers to treatment, we offer a wide array of

3901p ayment options that include:

39061. Self - Pay Ð Patients with the financial capacity to

3917pay for their own treatment may pay using cash,

3926credit card, Apple Pay, and/or debit card. Upon

3934receiving the medication portion of their treatment,

3941self - pay patients either tender cash to clinic staff

3951for the cost of treatment or, alternatively, provide a

3960credit card, Apple Pay, or debit card that is entered

3970into a card processing terminal for verification and

3978transaction authorization.

39802. Private Insurance Ð We accept multipl e forms of

3990private insurance as we are in network with many

3999private insurers (including, but not limited to,

4006Beacon Health, Triwest, United/Optum, and

4011Aetna). Also, we have established single case

4018agreements with private insurers with whom we

4025are not yet i n - network so that the cost to each

4038patient is minimized and keeps the patient in

4046treatment. Procedurally, patients present their

4051private insurance information to clinic staff who

4058verify eligibility, benefits, and individual financial

4064responsibility (e.g., deductibles, co - pays, co -

4072insurance). A patientÔs financial responsibility, if

4078any, is collected from the patient pursuant to their

4087insurerÔs benefit design, and the treatment services

4094are billed to their health insurer. An assignment of

4103benefits is signed by the patient to permit us to bill

4114and collect directly from their health insurer.

41213. Medicaid Ð Opioid Use Disorder treatment is a

4130covered benefit under Florida Medicaid. As a

4137result, all of our existing clinics are enrolled in the

4147Florida Medicaid networ k. If our organization is

4155awarded the clinic for this county, we would

4163immediately enroll this clinic in the Florida

4170Medicaid program. Patients covered by Florida

4176Medicaid simply present their Medicaid card to

4183clinic personnel who are able to immediately v erify

4192active coverage. Upon verification of coverage, the

4199patient completes an assignment of benefits and is

4207treated without any financial outlay. Treatment

4213services received by the patient are then billed to

4222Florida Medicaid directly for as long as the

4230in dividual remains Medicaid eligible.

42354. Sliding Fee Scale Ð Patients without the financial

4244capacity to pay for their own treatment, or are

4253without Florida Medicaid or private health

4259insurance coverage, may qualify for our Sliding Fee

4267Scale. The Sliding Fee S cale offers discounted fees

4276to patients in need of treatment. Eligibility is

4284determined based on Federal poverty guidelines,

4290household income, and the number of people in the

4299patientÔs household. Patients who are eligible for

4306the Sliding Fee Scale must sim ply provide the

4315following financial data as a part of their

4323application:

4324a. Pay stubs for at least the last six months;

4334b. A copy of their most recent federal income

4343tax return;

4345c. Proof of current living situation (such as

4353lease documents, or utility bills in t he

4361patientÔs name);

4363d. A financial attestation signed by the

4370patient, which our clinic will provide.

4376Upon the establishment of a patientÔs eligibility,

4383the patientÔs cost of treatment is reduced to the

4392discounted fee per the Sliding Fee Scale. In the

4401event that a patientÔs financial status changes, the

4409patient must inform clinic staff of the changes. At a

4419minimum, the clinic staff will review financial

4426status with the patient every six (6) months.

4434Financial status may be reviewed at the request of

4443the patien t or clinic at any time.

44515. Grants Ð Our organization routinely pursues,

4458and has secured, grant funding to cover the cost of

4468treatment for patient who are [sic] unable to pay

4477for their treatment and who do not have insurance.

4486Grant finds are awarded through regional

4492Managing Entities. Available grant funds are

4498sought to cover [the] cost of care for eligible

4507patients receiving treatment at our clinics. As

4514mentioned, our organization is currently the

4520recipient of grant funds from multiple Managing

4527Entities in the State of Florida. Eligible patients

4535must simply provide the following financial data as

4543a part of their application:

4548a. Pay stubs for at least the last six months;

4558b. A copy of their most recent federal income

4567tax return;

4569c. Proof of current living situation (such as

4577lease documents, or utility bills in the

4584patientÔs name);

4586d. A financial attestation signed by the

4593patient, which our clinic will provide.

4599Upon the establishment of a patientÔs eligibility,

4606the patientÔs cost of treatment is reduced in

4614accordance with the grant guidelines. In the event

4622that a patientÔs financial status changes, the

4629patient must inform clinic staff of the changes. At a

4639minimum, the clinic staff will review financial

4646status with the patient every six (6) months.

4654Financial status may be reviewed at the request of

4663the patient or clinic at any time.

46706. Credit Ð Patients with the financial capacity to

4679pay for their own treatment via cash, credit card,

4688and/or debit card occasionally find themselves in

4695need of treatment but, for a variety o f reasons, are

4706unable to pay. Our organization empowers its clinic

4714Program Directors (i.e., the on - site clinic managers)

4723to extend credit to patients in such situations for a

4733short period (typically one day) with the

4740understanding that the patient will rep ay the

4748credit amount extended in short order. Upon

4755receiving credit authorization, the patient receives

4761all medically necessary treatment as may be

4768required.

476923. Both the LifeStream and Metro proposals appear to have described the

4781procedure for each of th e five payment methods listed and appear to be

4795entitled to the maximum score of five points according to the objective

4807standards set forth in subsection one of Criterion Five. At the very least, it

4821would be impossible to justify giving either proposal a sc ore of zero, which is

4836reserved for Ñcomplete nonresponsivenessÒ to the question.

484324. LifeStreamÔs response to subsection two of Criterion Five provided as

4854follows:

4855In order to ensure that pricing is competitive, our

4864organization will review the current env ironment

4871using several data sources on a regular basis. This

4880will include the Department of Children and

4887Families, our state trade association, Florida

4893Behavioral Health association and discussions with

4899other providers. We also propose to conduct focus

4907gro ups with the individuals that we serve and our

4917stakeholders to collect input that will be part of

4926this review. On an annual basis, our organization

4934will conduct a pricing study to ensure that the

4943pricing is competitive.

4946As a safety net provider and an org anization

4955committed to serving individuals regardless of their

4962ability to pay, we feel that the input from those we

4973serve and our stakeholders is a critical piece in

4982determining if pricing is competitive. Our

4988organization will identify and provide solution s to

4996ensure that those that need care are able to receive

5006the care. We are dedicated to ensuring that the

5015pricing will be reasonable and that options are

5023identified and offered for low income/indigent

5029individuals. More importantly, our organization

5034will co mmit to supporting the people we serve

5043through a continuum of services that not only

5051addresses their opioid disorders, but also the social

5059determinants that may affect their successful

5065recovery. Our organization is a Medicaid provider

5072and also has access t o other funds to ensure that

5083individuals who need this service will receive it

5091regardless of their ability to pay.

509725. MetroÔs response to subsection two of Criterion Five provided as

5108follows:

5109As a longstanding provider of Opioid Use Disorder

5117treatment se rvices in the State of Florida, our

5126organization is keenly aware of the need to

5134properly price our services given the circumstances

5141typically facing patients battling opioid addiction

5147which include, but are not limited to, financial

5155hardship. Consequently, we recognize that

5160appropriate pricing of our services is critical so as

5169to ensure that individuals in need of care do not

5179perceive that treatment for their disease is

5186unattainable. While a material and increasing

5192number of patients have their treatment pa id by

5201Medicaid, private health insurance, and grants (as

5208fully discussed in question 1 of Criteria 5), those

5217patients who pay for treatment out of their own

5226pockets routinely encounter financial barriers

5231which, unfortunately, result in them not seeking

5238tre atment, or leaving treatment prematurely.

5244Given our experience operating outpatient clinics in

5251Florida, our organization has developed a

5257substantial amount of year - by - year internal pricing

5267data, which includes specific market economic data,

5274that guides us in pricing our services within a

5283particular Florida region. This data, which is

5290updated annually, is measured against other payer

5297rates (such as Medicaid and private health

5304insurance), and compared to the rates we are paid

5313for opioid addiction treatment s ervices provided by

5321our clinics in other states. Taken together, this

5329data allows us to develop regional benchmarks that

5337we use to price our services fairly and

5345competitively, bearing in mind the financial

5351challenges typically encountered by opioid addicte d

5358patients. To be clear, this is a fluid process that

5368takes into account changing market conditions,

5374both inside and outside of Florida, regarding the

5382pricing of opioid addiction treatment. This allows

5389our organization to maintain a current view of

5397what pa tients can realistically afford to pay and,

5406when necessary, immediately adjust our pricing

5412expectations when the market data indicates that

5419such adjustments are needed to ensure continuity

5426of patient care.

5429In addition to our routine pricing analysis using

5437our historical internal data, we will, prior to

5445opening a new clinic in a particular area, conduct a

5455survey of other opioid treatment clinics within the

5463region (if any). This survey process not only allows

5472us to gain a better understanding of what the

5481pri cing for services is in that region, but helps us

5492identify any additional services that should be

5499offered to patients as part of our pricing structure.

5508Once these surveys are completed, we then use this

5517information, along with our internal analysis of

5524hist orical data, to price our treatment services

5532according to our planned treatment protocol (e.g.,

5539timely delivery of service, having the clinic open

5547seven (7) days per week, maintaining a Call Center

5556that is open and available to assist existing and

5565prospect ive patients 24 hours per day, 7 days a

5575week, etc.) and our analysis of specific market

5583dynamics (e.g., quality of care indicators,

5589availability of qualified clinical professionals,

5594attendant costs of support services in the particular

5602market, etc.). Final ly, to ensure our pricing

5610remains competitive, we repeat our outpatient

5616treatment clinic surveys at least annually for each

5624and every market in which our clinics operate , and

5633use this information, along with routine feedback

5640voluntarily provided by our exi sting patients, to

5648determine if our pricing remains appropriate given

5655the market where the clinic is located.

5662To be clear, we believe that our practice of

5671conducting outpatient clinic surveys relieve

5676patients of having to make pricing and service

5684comparis ons while trying to manage their disease.

5692Stated differently, patients can take comfort in

5699knowing that when they inquire as to our

5707treatment pricing, they will receive the identical

5714type and number of services that would typically be

5723offered by all simila rly - situated outpatient

5731treatment programs within their geographic region

5737at comparable prices. While this particular process

5744can be burdensome, we have found time and again

5753that the effort is worthwhile given the positive

5761patient feedback we routinely rec eive regarding the

5769value of services offered at our clinics.

5776If awarded the clinic license for this particular

5784county, we will deploy each of the aforementioned

5792pricing techniques (i.e., internal analysis of

5798historical pricing data, benchmarking using pub lic

5805and private payer rates from within and outside of

5814Florida, and regional pricing surveys) to develop

5821pricing for our services that will not only be

5830competitive, but affordable for the people within

5837the community in need of treatment. These

5844processes ha ve proved tremendously effective for us

5852thus far, and we fully expect them to be successful

5862within this particular county.

586626. As noted above, subsection two allowed for a more subjective

5877evaluation of the applications. LifeStreamÔs response was shorter a nd more

5888general than MetroÔs, but both responses addressed similar themes and

5898procedures for ensuring competitive pricing at their clinics. Both proposals

5908showed the applicantsÔ understanding of the need for competitive pricing and

5919outlined their plans for setting their prices accordingly. Even allowing for the

5931subjectivity permitted by subsection two, it would be impossible to justify

5942giving either proposal a score of zero, which is reserved for Ñcomplete

5954nonresponsivenessÒ to the question.

5958S CORING OF THE L AKE C OUNTY A PPLICATIONS

596827. As explained above, the applications were given to the four teams of

5981iSF evaluators for scoring. After the evaluators completed their review, iSF

5992provided the Department with a final report that explained the evaluation

6003proces s and provided a series of tables for each county that identified each

6017applicantÔs scores.

601928. The Lake County applications were scored by ÑTeam TwoÒ of the iSF

6032evaluators. Team Two also reviewed applications for five other counties.

6042Team Two gave LifeStre am a total score of 633.5 for Lake County and gave

6057Metro a total score of 619 for Lake County.

606629. Mr. Weller testified that one of his employees found a typographical

6078error in a spreadsheet that iSF produced for the Department. This error

6090prompted Mr. Wel ler to take a look at the scoring of the proposals by the iSF

6107evaluators.

610830. Mr. Weller noted what appeared to be an anomaly. He found a series

6122of scores in Lake County that went Ñ5, 5, 5, zero, 5, 5, which caught my eye as

6140unusual, and we discovered that the answers for both [subsections one and

6152two of Criterion Five] were different in Lake County compared to all of the

6166other ones that the particular evaluator scored for the other counties.Ò

617731. A closer review of the scores revealed that each of the thr ee Team Two

6193evaluators gave LifeStream scores of five in both subsections of Criterion

6204Five in its Lake County application. Two of the three evaluators gave Metro

6217scores of five for both subsections of Criterion Five. However, the medical

6229professional on T eam Two gave Metro zeros in both subsections of Criterion

6242Five of its Lake County application.

624832. The Criterion Five responses of LifeStream and Metro were essentially

6259identical in all of the six county applications reviewed by Team Two. In the

6273five count ies other than Lake County, all of the evaluators, including the

6286medical professional, gave both LifeStream and Metro scores of five for both

6298subsections of Criterion Five. It was only in Lake County that the medical

6311professional decided that MetroÔs ident ical response was completely

6320nonresponsive and deserving of zero points.

632633. As found above, it is impossible to justify scores of zero for MetroÔs

6340responses to Criterion Five. It was also extremely unusual for the same

6352evaluator to give such radically dif ferent scores to the same response made in

6366different applications. Mr. Weller wanted an explanation. He asked iSF to

6377ask the medical evaluator to explain her reasoning for the inconsistency in

6389her scoring of MetroÔs Lake County application and to ask wheth er she

6402wished to amend her score for MetroÔs application.

641034. On April 27, 2020, iSFÔs contract manager, Roger Balettie, sent an

6422email to the Team Two medical evaluator, Linda Saucier. The email

6433requested Ms. SaucierÔs response as to four scoring questions raised by the

6445DepartmentÔs review, including the following:

6450You have two applicant response questions

6456(Criteria 5 Questions 1 and 2) where an applicant

6465(DCF 12) has two different scores for the same

6474answer across six counties (one with 0s for each

6483questio n and five with 5s for each question, and

6493your notes are identical).

6497DCF would like for you to review the applicantÔs

6506C5Q1 and C5Q2 response (I will provide that

6514section for you) and confirm either that you

6522intended the 6 counties to be different, or that you

6532intended the 6 counties to have consistent scores

6540for those two questions (and provide those scores).

654835. On May 1, 2020, Ms. Saucier responded as follows:

6558I just saw your email. It went to my spam folder. I

6570am extremely busy with work. But, I can te ll you

6581that the scores are different because of the county

6590or vicinity in which the clinic would be housed and

6600clinicians/service availability. ItÔs not a cookie

6606cutter process.

660836. Later on May 1, 2020, Mr. Balettie sent an email asking Ms. Saucier

6622to co nfirm that she did not wish to consider changing her scores for any of the

6639four questions raised in his initial email, including Criterion Five in Lake

6651County. Ms. Saucier responded:

6655Correct. Roger, there are so many variables when

6663looking at the submissio ns. I have written and

6672reviewed grants and similar documents in my

6679position. I realized the proposals were the same for

6688each county, unfortunately not all of the counties

6696share the same similarities.

670037. Read in the context of Criterion Five, it is clear that Ms. Saucier did

6715not bother even to look again at her work on these applications before

6728responding to Mr. Balettie. Her response is vague and defensive nonsense.

6739Lake County possesses no unique quality that would render MetroÔs pricing

6750strategy and acc epted forms of payment completely nonresponsive to

6760Criterion Five, particularly when Ms. Saucier herself found the same

6770responses ÑsuperiorÒ in five other counties. Moreover, subsection one of

6780Criterion Five did not give Ms. Saucier the discretion to award zero points to

6794an application that addressed the five listed forms of payment as MetroÔs

6806application manifestly did. She violated the instructions of the Scoring Form

6817and offered no real justification for doing so.

682538. The Department reasonably believed that it was not possible to

6836rationalize the zeros that were given to MetroÔs Lake County response. The

6848Department reasonably believed there were no differences between counties

6857that would have any impact on pricing or payment methods.

686739. William Sutton, General Counsel for MetroÔs parent entity, Colonial

6877Management Group, LP , testified that he personally worked on the

6887applications Metro filed for the 2018 - 2019 licensure process. Mr. Sutton

6899testified that the Ñforms of payment and the process [that Metro u ses] to

6913determine whether our pricing is competitive is consistent throughout the

6923state of Florida.Ò He noted that Metro currently has 80 clinics operating

6935throughout the country and t hat it is ÑcriticalÒ for the company Ñto have

6949processes in place to deal with those [payment and pricing] issues

6960consistently.Ò

696140. After digesting the response from iSF, the Department concluded that

6972Ms. SaucierÔs scores of zero for Criterion Five of MetroÔs Lake County

6984application Ñcould not be justified.Ò Department personn el met to discuss

6995what action to take regarding the scoring discrepancy.

700341. Eventually, the Department decided to override Ms. SaucierÔs scores

7013and to assign a score of five to both Criterion Five subsections in MetroÔs

7027Lake County application. The score of five was chosen because it was the

7040same score that Ms. Saucier assigned to all of MetroÔs other substantively

7052identical Criterion Five responses in the other five counties she reviewed.

7063The Department took this action Ñin the interests of fairness.Ò Th e

7075Department also believed that Metro would challenge any intended award if

7086the scores of zero were left unchanged and that Metro would likely prevail in

7100such a challenge. 2

710442. The DepartmentÔs adjustment of the score gave Metro a total score of

7117639 point s, reflecting two double - weighted scores of five instead of two scores

71322 Mr. Sutton testified that Metro indeed would have raised such a challenge.

7145of zero in the Criterion Five subsections. LifeStreamÔs total score in Lake

7157County remained 633.5 points. 3

716243. On July 10, 2020, the Department published the Notice, which

7173declared its intention to award the new MAT license in Lake County to

7186Metro. The Notice explained the adjustment as follows:

7194During the review of the evaluators scoring process

7202by the Department, it was discovered that the

7210medical evaluator for Team Two provided score s of

7219zero for both responses in Criteria Five for

7227[MetroÔs] Lake County application. The two

7233questions responded to pertained to types of

7240payments accepted and competitive pricing. The

7246responses to these questions were identical to

7253MetroÔs responses in the other six applications

7260reviewed by the same medical evaluator. Each of

7268the responses in the other six applications were

7276awarded the full point values (5 points each) by the

7286medical evaluator. In addition, the same responses

7293were awarded either 4 or 5 poin ts by both the other

7305Team Two evaluators and by all the evaluators in

7314the other teams.

7317The scoring inconsistency resulted in MetroÔs Lake

7324County application losing 20 points (5 points for 2

7333questions, which were weighted by a factor of 2).

7342Correction of t he inconsistency results in Metro

7350having the highest scoring application. Upon the

7357Department learning of the scoring discrepancy,

7363the medical evaluator declined to amend the scores

7371and participate in the public meeting of the

7379evaluators.

7380The responses pr ovided by MetroÔs Lake County

7388application were identical to its six non - Lake

7397County applications assigned to Team Two, which

7404were awarded five points each, and identical to all

7413other responses provided by Metro. Thus, the

74203 Metro could have received five fewer points through this correction and still received the

7435intended award. Ba sed on the scores possible and the double - weighting of this criterion , any

7452combination of (a) two scores of five, (b) one score of five and one score of four, (c) one score of

7473five and one score of three, or (d) two scores of four would have caused Metro t o jump past

7493LifeStream as the successful applicant.

7498recommendation is to override the scores and

7505award the licensure opportunity to Metro.

751144. The DepartmentÔs actions in reviewing the scores awarded and

7521making the changes to MetroÔs Criterion Five scores were reasonable under

7532the facts and circumstances presented. LifeStream was unable to mount a

7543serious defense of Ms. SaucierÔs scoring or to offer any tangible evidence that

7556the Department was biased either against LifeStream or in favor of Metro. 4

756945. LifeStreamÔs chief argument is that the Department deviated from its

7580own rule by reviewi ng the scores submitted by iSF, by asking iSF to inquire

7595as to aspects of the scores and suggesting the evaluator change them, and

7608most egregiously by changing MetroÔs score after the iSF evaluator declined

7619to amend her evaluation. This legal argument is d iscussed below.

7630C ONCLUSIONS OF L AW

763546. The Division of Administrative Hearings has jurisdiction over this

7645case pursuant to sections 120.569 and 120.57(1), Florida Statutes.

765447. LifeStream is substantially affected by the DepartmentÔs decision to

7664change th e score for MetroÔs Lake County application, which resulted in

7676proposed agency action that the ability to apply for the methadone MAT

7688services license in Lake County be granted to Metro rather than LifeStream,

7700despite th e fact that the iSF evaluation team awarded LifeStream the

7712highest score. LifeStream has standing to contest the DepartmentÔs proposed

7722agency action.

772448. This is a de novo proceeding intended to formulate final agency action.

7737§ 120.57(1)(k), Fla. Stat.

77414 While the iSF evaluators did not know the names of the companies whose applications they

7757were scoring, the Department was aware that it was acting on the application of Metro when

7773it made the decision t o change the scores. However, the credible evidence established that

7788the Department would have done the same thing had LifeStream or any other applicant been

7803in MetroÔs place.

780649. LifeStream does not challenge the s cores it received in Lake County.

7819The only intended agency action it challenges is the DepartmentÔs decision to

7831override the two scores of zero that Metro received for Criterion Five in Lake

7845County. LifeStream has the burden to prove by a preponderance of the

7857evidence that such action was improper.

786350. LifeStream alleges that the DepartmentÔs decision to override the

7873scores of zero violated the terms of rule 65D - 30.0141 and the Scoring Form

7888adopted by reference therein. It is not disputed that the Departmen t is

7901legally bound to follow its own rules. See Cleveland Clinic Fla. Hosp. v. Ag.

7915for Health Care Admin , 679 So. 2d 1237, 1242 (Fla. 1 st DCA 1996).

792951. LifeStream contends that the DepartmentÔs actions violated rule 65D -

794030.0141(1)(c)2., which provides as follows, in relevant part:

7948a. The Department shall utilize an evaluation team

7956made up of industry experts to conduct a formal

7965rating of applications as stipulated in the

7972ÑMethadone Medication - Assisted Treatment (MAT)

7978Application EvaluationÒ form, CF - MH 40 40, May

79872019, incorporated by reference and available at

7994http://www.flrules.org/Gateway/reference.asp?No=

7996Ref - 11994. The evaluation team members shall not

8005be affiliated with the Department, current

8011methadone medication - assisted treatment providers

8017operating in Florida, or the applicants .

8024b. The selection of a provider shall be based on the

8035following criteria:

8037(I) Capability to Serve Selected Area(s) of Need and

8046Priority Populations. Area(s) of Need are the

8053counties identified as having a need for additiona l

8062clinics. Priority Populations are pregnant women,

8068women with young children, and individuals with

8075financial hardships;

8077(II) Patient Safety and Quality

8082Assurance/Improvement;

8083(III) Scope of Methadone Medication - Assisted

8090Treatment Services;

8092(IV) Capabil ity and Experience; and

8098(V) Revenue Sources.

8101c. Applicants with the highest - scored applications in

8110each county shall be awarded the opportunity to

8118apply for licensure for the number of programs

8126specified in their letter of intent to meet the need of

8137tha t county. ( e mphasis added) .

814552. LifeStream contends that the DepartmentÔs actions violated several

8154provisions of the Scoring Form:

8159Applications shall be independently scored by each

8166member of the evaluation team. No collaboration is

8174permitted during the s coring process. The same

8182scoring principles must be applied to every

8189application received, independent of other

8194evaluators. Evaluators should work carefully to be

8201as thorough as possible in order to ensure a fair

8211and open process. No attempt by Department

8218personnel or other, evaluators or other persons to

8226influence an evaluatorÔs scoring shall be tolerated .

8234* * *

8237Evaluations will be conducted by an external team.

8245The team will be directed to evaluate and rank

8254applications submitted by county within a defi ned

8262evaluation period. Once the evaluation period has

8269concluded the external team will send completed

8276and scored evaluation forms to the Department. A

8284list of applicants, by ranking and county, will be

8293published on the departmentÔs website. Applicants

8299wi th the highest - ranking scores will be invited to

8310initiate the licensure application process. ( e mphasis

8318added) .

832053. LifeStream argues that the rule states that a team of evaluators,

8332entirely independent of the Department, will rate the applications, and th at

8344the applicants awarded the highest scores by the team of evaluators Ñshall be

8357awarded the opportunity to apply for licensure.Ò The rule does not give the

8370Department authority to intervene in the scoring process or to substitute its

8382judgment for that of the evaluation team. LifeStream argues that the Scoring

8394Form itself supports its contention that Department personnel are to

8404maintain a hands - off role in the evaluation process. Under the rule and the

8419Scoring Form, the DepartmentÔs role is purely administr ative, not evaluative.

8430Therefore, Lifestream asserts that the Department violated its own rule by

8441changing the score on MetroÔs Lake County application.

844954. As the Court recognized in Goodman v. Dep ar t ment of Law

8463Enf orcement , 203 So. 3d 909, 915 (Fla. 4 th DCA 2016), an agencyÔs attempt to

8479regulate for every possible contingency Ñwould swiftly devolve into a hopeless

8490endeavor.Ò The rule and Scoring Form are the DepartmentÔs effort to regulate

8502the scoring process in anticipation of reasonably foreseeable even ts. In this

8514instance, one occurrence the DepartmentÔs rule failed to anticipate was a

8525renegade evaluator. LifeStream argues that, having failed to spell out by rule

8537the actions it could take to correct the errors of such an evaluator, the

8551Department is now helpless to act.

855755. Taken to its logical conclusion, LifeStreamÔs argument is that by

8568failing to adopt a rule explicitly anticipating that an independent evaluator

8579might choose to award points arbitrarily in disregard of the Scoring FormÔs

8591instructions, the Department has handcuffed itself and can do nothing to

8602correct the deviation from the requirements of the Scoring Form. Thus

8613phrased, it becomes apparent that LifeStreamÔs proposition is that the

8623DepartmentÔs rule prohibits the Department from enforci ng its rule. The

8634absurdity of that proposition is self - evident.

864256. The facts found above establish that the Department followed its

8653promulgated process. It hired outside evaluators and allowed them to submit

8664their scores without interference. When the Dep artment reviewed those

8674scores and found ones that facially violated the promulgated instructions in

8685the Scoring Form, it took the only reasonable step and overrode those scores.

8698It was more than reasonable for the Department to conclude that this was

8711the m ost equitable and legally appropriate action.

871957. A more reasonable question for LifeStream to ask is whether there

8731was justification for changing MetroÔs scores of zero, meaning the applicant

8742did not address the criterion at all, to the maximum score of f ive, meaning

8757that the applicant made a ÑsuperiorÒ response. The Department indicated

8767that it based its decision on the scores awarded by Ms. Saucier for Criterion

8781Five in all five of MetroÔs other applications. The undersigned concludes that

8793the Department Ôs action was reasonable and declines to disturb it or engage

8806in a rescoring of MetroÔs application.

881258. Even if the undersigned were to independently review MetroÔs

8822responses to Criterion Five and recommend a score, the result would be the

8835same. Subsecti on one of Criterion Five was to be scored objectively. The

8848Scoring Form instructed the evaluator to award one point for each of the five

8862accepted forms of payment addressed by the applicant, up to the maximum of

8875five points. There is no reasonable reading of MetroÔs response to subsection

8887one that yields any score other than five. Metro addressed each of the five

8901forms of payment in detail. Given the weighting factor of two, MetroÔs score

8914for subsection one could only be ten points.

892259. With ten points in h and from subsection one, Metro would need only

8936six points (meaning, a score of three or higher multiplied by two) from its

8950response to subsection two to surpass LifeStreamÔs point total. A score of

8962three indicates an ÑadequateÒ response, described in the S coring FormÔs

8973instructions as Ñfundamental competency, adequate capability, a basic

8981approach to the subject area, apparently feasible but somewhat unclear

8991solutions, partial responsiveness to the question, a fair understanding of the

9002requirements and a lac k of staff experience and skills in some areas.Ò A score

9017of four indicates a ÑgoodÒ response: Ñ clear competency, consistent capability, a

9029reasoned approach to the subject area, feasible solutions, extensive but

9039incomplete responsiveness to the question, an d a sound understanding of the

9051requirements.Ò

905260. MetroÔs response showed, at the very least, fundamental competency

9062meriting a score of three points. It would be more accurate to state that

9076MetroÔs response showed extensive but incomplete responsiveness a nd

9085consistent capability in the area of pricing, enough to earn a score of four

9099points. Thus, even if the undersigned were inclined to engage in rescoring

9111MetroÔs response to Criterion Five, the ultimate result of the award to Metro

9124would be the same.

912861. An agency action is capricious if the agency takes the action without

9141thought or reason or irrationally. An agency action is arbitrary if it is not

9155supported by facts or logic. See Agrico Chem. Co. v. DepÔt of Envtl. Reg ., 365

9171So. 2d 759, 763 (Fla. 1st DCA 1978).

917962. To determine whether an agency acted in an arbitrary or capricious

9191manner, it must be determined Ñwhether the agency: (1) has considered all

9203relevant factors; (2) has given actual, good faith consideration to those

9214factors; and (3) has used re ason rather than whim to progress from

9227consideration of these factors to its final decision.Ò Adam Smith Enter. v.

9239DepÔt of Envtl. Reg. , 553 So. 2d 1260, 1273 (Fla. 1st DCA 1989).

925263. However, if a decision is justifiable under any analysis that a

9264reasona ble person would use to reach a decision of similar importance, the

9277decision is neither arbitrary nor capricious. Dravo Basic Materials Co. v.

9288DepÔt of Transp. , 602 So. 2d 632 n.3 (Fla. 2d DCA 1992).

930064. The DepartmentÔs actions were not in any way illogic al or

9312unreasonable. Ms. Saucier, the Team Two medical evaluator, deemed two of

9323MetroÔs responses to be completely non - responsive to the questions posed.

9335The evidence demonstrated that Ms. SaucierÔs action s had no factual or legal

9348support and constituted a clear deviation from the instructions provided in

9359the Scoring Form, which was adopted by reference by rule 65D - 30.0141.

9372Further, Ms. Saucier also deemed identical responses from Metro to be

9383ÑsuperiorÒ in the five other counties she reviewed. Ms. SaucierÔs actions could

9395not be rationalized. Her response did not even attempt a logical explanation.

9407The DepartmentÔs decision to rescore MetroÔs response to Criterion Five in its

9419Lake County application was necessary and proper.

942665. LifeStream has failed to carry its burden of showing that the

9438DepartmentÔs actions were arbitrary, capricious, or contrary to rule or

9448statute.

9449R ECOMMENDATION

9451Based on the foregoing Findings of Fact and Conclusions of Law, the

9463undersigned hereby R ECOMMENDS that the Department of Childre n and

9474Families enter a final order awarding the right to proceed to licensure for a

9488methadone MAT facility in Lake County to Metro Treatment of Florida, L.P. ,

9500and dismissing the Petition for Administrative Hearing filed by LifeStream

9510Behavioral Center, Inc .

9514D ONE A ND E NTERED this 1st day of February , 2021 , in Tallahassee, Leon

9529County, Florida.

9531S

9532L AWRENCE P. S TEVENSON

9537Administrative Law Judge

95401230 Apalachee Parkway

9543Tallahassee, Florida 32399 - 3060

9548(850) 488 - 9675

9552www.doah.state.fl.us

9553Filed with the Clerk of the

9559Division of Administrative Hearings

9563this 1st day of February , 2021 .

9570C OPIES F URNISHED :

9575Daniel Ryan Russell, Esquire Brittany Adams Long, Esquire

9583Dean Mead and Hall Radey Law Firm, P.A.

9591Suite 1200 S uite 200

9596106 East College Avenue 301 South Bronough Street

9604Tallahassee, Florida 32301 Tallahassee, Florida 32301

9610Mia L. McKown, Esquire John L. Wharton, Esquire

9618Holland & Knight , LLP Dean Mead and Dunbar

9626Suite 600 Suite 1200

9630315 South Calhoun Street 106 East College Avenue

9638Tallahassee, Florida 32301 Tallahassee, Florida 32301

9644William D. Hall, Esquire Eddie Williams, III, Esquire

9652Dean Mead and Dunbar Holland & Knight, LLP

9660Suite 1200 Suite 600

9664106 East College Avenue 315 South Calhoun Str eet

9673Tallahassee, Florida 32301 Tallahassee, Florida 32301

9679Chad Poppell, Secretary Lacey Kantor, Agency Clerk

9686Department of Children and Families Department of Children and Families

9696Building 1 , Room 202 Building 2, Room 204Z

97041 317 Winewood Boulevard 1317 Winewood Boulevard

9711Tallahassee, Florida 32399 - 0700 Tallahassee, Florida 32399 - 0700

9721Javier Enriquez, General Counsel

9725Department of Children and Families

9730Building 2, Room 204F

97341317 Winewood Boulevard

9737Tallahassee, Florida 32399 - 0700

9742N OTICE OF R IGHT T O S UBMIT E XCEPTIONS

9753All parties have the right to submit writt en exceptions within 15 days from

9767the date of this Recommended Order. Any exceptions to this Recommended

9778Order should be filed with the agency that will issue the Final Order in this

9793case.

Select the PDF icon to view the document.
PDF
Date
Proceedings
PDF:
Date: 03/03/2021
Proceedings: Agency Final Order
PDF:
Date: 03/03/2021
Proceedings: Agency Final Order filed.
PDF:
Date: 02/01/2021
Proceedings: Recommended Order
PDF:
Date: 02/01/2021
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 02/01/2021
Proceedings: Recommended Order (hearing held December 1, 2020). CASE CLOSED.
PDF:
Date: 01/11/2021
Proceedings: Petitioner's Proposed Recommended Order filed.
PDF:
Date: 01/11/2021
Proceedings: Petitioner's Proposed Recommended Order filed.
PDF:
Date: 01/11/2021
Proceedings: Department's Proposed Recommended Order filed.
PDF:
Date: 01/06/2021
Proceedings: Order Granting Extension of Time.
PDF:
Date: 01/06/2021
Proceedings: Joint Motion for Extension of Time to File Proposed Recommended Orders filed.
PDF:
Date: 12/22/2020
Proceedings: Order Granting Extension of Time.
PDF:
Date: 12/22/2020
Proceedings: Joint Motion for Extension of Time to File Proposed Recommended Orders filed.
PDF:
Date: 12/21/2020
Proceedings: Notice of Filing Transcript.
Date: 12/18/2020
Proceedings: Transcript of Proceedings (not available for viewing) filed.
Date: 12/01/2020
Proceedings: CASE STATUS: Hearing Held.
PDF:
Date: 12/01/2020
Proceedings: Order Granting Motion to Correct Case Style.
PDF:
Date: 11/30/2020
Proceedings: Joint Designation of Relevant Portion of Deposition Transcript filed.
Date: 11/24/2020
Proceedings: Respondent's Proposed and Joint Exhibits filed (exhibits not available for viewing).
PDF:
Date: 11/24/2020
Proceedings: Notice of Filing Exhibits filed.
Date: 11/24/2020
Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 11/24/2020
Proceedings: Petitioner's Notice of Filing Final Hearing Exhibits filed.
PDF:
Date: 11/23/2020
Proceedings: Joint Prehearing Stipulation filed.
PDF:
Date: 11/23/2020
Proceedings: Order Rescheduling Hearing by Zoom Conference (hearing set for December 1, 2020; 9:00 a.m., Eastern Time).
PDF:
Date: 11/23/2020
Proceedings: Order Granting Motion for Extension.
PDF:
Date: 11/20/2020
Proceedings: Petitioner's Unopposed Motion to Correct Case Style filed.
PDF:
Date: 11/20/2020
Proceedings: Joint Motion for Extension to File Prehearing Stipulation and Exhibits and to Cancel the First Scheduled Final Hearing Date filed.
PDF:
Date: 11/17/2020
Proceedings: Petitioner's Amended Notice of Taking Deposition filed.
PDF:
Date: 11/17/2020
Proceedings: Petitioner's Notice of Taking Deposition (Robert Balettie) filed.
PDF:
Date: 11/16/2020
Proceedings: Respondent's Notice of Service of Answers to First Set of Interrogatories Propounded by Petitioner, Response to Petitioner's First Requests for Admissions and Response to Petitioner's First Request for Production of Documents filed.
PDF:
Date: 11/02/2020
Proceedings: Petitioner's Notice of Taking Deposition Duces Tecum (Weller) filed.
PDF:
Date: 10/29/2020
Proceedings: Respondent's Notice of Taking Deposition of Corporate Representative filed.
PDF:
Date: 10/23/2020
Proceedings: Petitioner's Notice of Taking Deposition Duces Tecum (Gazioch) filed.
PDF:
Date: 10/15/2020
Proceedings: LifeStream Behavioral Clinic, Inc.'s First Request for Admissions filed.
PDF:
Date: 10/15/2020
Proceedings: Petitioner LifeStream Behavioral Clinic, Inc.'s First Request for Production filed.
PDF:
Date: 10/15/2020
Proceedings: Petitioner's Notice of Serving First Set of Interrogatories to Respondent filed.
PDF:
Date: 10/14/2020
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 10/14/2020
Proceedings: Notice of Hearing by Zoom Conference (hearing set for November 30 and December 1, 2020; 9:00 a.m., Eastern Time).
PDF:
Date: 10/08/2020
Proceedings: Notice of Appearance (William Hall) filed.
PDF:
Date: 10/08/2020
Proceedings: Order Granting Motion to Intervene.
PDF:
Date: 10/07/2020
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 10/06/2020
Proceedings: Amended Notice of Intervention and Appearance filed.
PDF:
Date: 09/30/2020
Proceedings: Motion of Intervention and Appearance (Metro Treatment; Mia McKown, Eddie Williams) filed.
PDF:
Date: 09/30/2020
Proceedings: Initial Order.
PDF:
Date: 09/30/2020
Proceedings: Notice of Appearance (John Wharton) filed.
PDF:
Date: 09/30/2020
Proceedings: Notice of Appearance (Daniel Russell) filed.
PDF:
Date: 09/29/2020
Proceedings: Agency action letter filed.
PDF:
Date: 09/29/2020
Proceedings: Petition for Formal Administrative Hearing filed.
PDF:
Date: 09/29/2020
Proceedings: Notice (of Agency referral) filed.

Case Information

Judge:
LAWRENCE P. STEVENSON
Date Filed:
09/29/2020
Date Assignment:
09/29/2020
Last Docket Entry:
03/03/2021
Location:
Tallahassee, Florida
District:
Northern
Agency:
ADOPTED IN PART OR MODIFIED
 

Counsels

Related Florida Statute(s) (8):