20-004322
Lifestream Behavioral Center, Inc. vs.
Department Of Children And Families
Status: Closed
Recommended Order on Monday, February 1, 2021.
Recommended Order on Monday, February 1, 2021.
1S TATE OF F LORIDA
6D IVISION OF A DMINISTRATIVE H EARINGS
13L IFESTREAM B EHAVIORAL C ENTER , I NC . ,
22Petitioner ,
23vs. Case No. 20 - 4322
29D EPARTMENT OF C HILDREN A ND
36F AMILIES ,
38Respondent,
39and
40M ETRO T REATMENT OF F LORIDA , L.P .,
49Intervenor .
51/
52R ECOMMENDED O RDER
56Pursuant to notice, a final hearing was conducted in this case on
68December 1, 2020, via Zoom teleconference in Tallahassee, Florida, before
78Lawrence P. Stevenson, a duly - de signated Administrative Law Judge (ÑALJÒ)
90of the Division of Administrative Hearings (ÑDOAHÒ) .
98A PPEARANCES
100For Petitioner LifeStream Behavioral Center, Inc. (ÑLifeStreamÒ):
107Brittany Adams Long, Esquire
111Radey Law Firm, P.A.
115301 South Bronough Street, Suite 200
121Tallahassee, Florida 32301
124For Respondent Department of Children and Families (ÑDCFÒ or Ñthe
134DepartmentÒ):
135William D . Hall, Esquire
140Daniel R yan Russell, Esquire
145John L. Wharton, Esquire
149Dean Mead and Dunbar
153106 East College Avenue, Suite 1200
159Tallahassee, Florida 32301
162For Intervenor Metro Treatment of Florida, L.P. (ÑMetroÒ):
170Mia L. McKown, Esquire
174Eddie Williams , II , Esquire
178Holland & Knight , LLP
182315 South Calhoun Street, Suite 600
188Tallahassee, Florida 32301
191S TATEMENT OF T HE I SSUE
198The issue is whether the DepartmentÔs intended award allowing Metro to
209proceed to licensure for a methadone Medication - Assisted Treatment (ÑMATÒ)
220facility in Lake County violated Florida Administrative Code Rule 65D -
23130.0141 , was arbitrary or capricious, or was otherwise unlawful as alleged in
243LifeStreamÔs Petition fo r Administrative Hearing (ÑPetitionÒ).
250P RELIMINARY S TATEMENT
254On July 10, 2020, the Department issued its Notice of Intended Award for
267Lake County (ÑNoticeÒ) stating that Metro was the intended awardee of the
279right to apply for licensure to operate a metha done MAT facility in Lake
293County. The Notice was based on an adjustment the Department made to the
306scores that an independent evaluation team had awarded to the applicants.
317The independent evaluation team had awarded the highest score to
327LifeStream, with M etro finishing in second place.
335LifeStream timely filed its Petition. On September 29, 2020, the
345Department referred the case to DOAH for the assignment of an ALJ and the
359conduct of a formal hearing. Metro filed a Notice of Intervention and
371Appearance on September 30, 2020. The case was scheduled for hearing on
383November 30 and December 1, 2020. On November 20, 2020, the parties filed
396a joint motion requesting that the first day of the hearing be canceled. Based
410on the motion, an Order was entered reschedu ling the hearing for
422December 1, 2020.
425On November 23, 2020, the parties submitted a Joint Pre - h earing
438Stipulation that has been used in the preparation of this Recommended
449Order. At the hearing, LifeStream presented the testimony of Christopher
459Weller, M anager of the Licensure and Designation Unit within the
470DepartmentÔs Office of Substance Abuse and Mental Health. Mr. Weller was
481also a witness for the Department, which presented no other witnesses.
492Metro presented the testimony of William Sutton, General Counsel for
502MetroÔs parent entity, Colonial Management Group, LP.
509Joint Exhibits 1 through 18 were admitted into evidence. Joint Exhibit 15
521was the deposition testimony of Ute Gazioch, Director of the DepartmentÔs
532Office of Substance Abuse and Mental Hea lth. 1 Joint Exhibit 16 was the
546deposition testimony of Mr. Weller. Joint Exhibit 17 was the deposition
557testimony of Roger Balettie, Project Manager for ISF, Inc., the company that
569performed the independent evaluations of the applications.
576LifeStreamÔs Ex hibits 1 through 9 were admitted into evidence. The
587DepartmentÔs Exhibits 1 through 26 were admitted into evidence. Metro
597offered no exhibits of its own but adopted those of the Department. There
610were no objections to any of the exhibits.
6181 The parties jointly designated pages 2 through 26 as the portions of Ms. GaziochÔs
633deposition that are relevant to this proceeding.
640The one - volume T ranscript of the final hearing was filed with DOAH on
655December 18, 2020. Two joint motions to extend the time for filing p roposed
669r ecommended o rders were granted. In accordance with the second Order
681granting extension, the parties filed their Proposed Reco mmended Orders on
692January 11, 2021. The Proposed Recommended Orders have been duly
702considered in the writing of this Recommended Order.
710All statutory references are to the 2020 edition of the Florida Statutes,
722unless otherwise indicated.
725R ule 65D - 30.01 4 is titled ÑStandards for Medication - Assisted Treatment
739for Opioid Use Disorders.Ò At the time the Department made its need
751determination in this case, subsection (3) of that rule provided the process for
764determining the need for MAT providers. After the need determination , but
775before the proposed awards in this case, the rule was amended to delete the
789need determination process. The operative language was re - adopted in a new
802rule 65D - 30.0141, titled Ñ Needs Assessment for Medication - Assisted
814Treatment for Opioid Use Disorders.Ò The new rule is used as the point of
828reference in this Recommended Order, but the operative language is the
839same in both iterations.
843F INDINGS OF F ACT
848Based on the evidence adduced at hearing, and the record as a whole, the
862following Findings of Fact are made:
868P ARTIES
8701. Petitioner LifeStream is a Florida not - for - profit corporation and
883provider of substance abuse treatment. LifeStream applied for the ability to
894proceed to licensure to provide methadone MAT services in Lake County.
9052 . The Department is the agency with regulatory authority over the
917provision of substance abuse services. § 397.321(1), Fla. Stat. The
927DepartmentÔs duties include, but are not limited to, the licensing and
938regulation of the delivery of substance abuse servi ces, including clinical
949treatment and clinical treatment services such as Ñmedication - assisted
959treatment for opiate disorder.Ò ££ 397.321(1) and (6); and 397.311(26)(a)7.,
969Fla. Stat. The Department also promulgates rules governing substance abuse
979providers . § 397.321(5), Fla. Stat.
9853. Metro is a provider of care for opioid use disorder treatment and
998operates methadone medication treatment centers nationwide, including in
1006the state of Florida. Metro applied for the ability to proceed to licensure to
1020provide methadone MAT services in Lake County.
1027S TATUTORY AND R EGULATORY F RAMEWORK AND N EEDS A SSESSMENTS
10394. The substance abuse regulatory scheme in Florida is designed to
1050provide a statewide system of care for the prevention, treatment, and
1061recovery of children a nd adults with serious substance abuse disorders.
1072Substance abuse providers, which include methadone MAT clinics, are
1081subject to a strict statutory, regulatory, and licensing scheme, which provides
1092direction for a continuum of community - based services incl uding prevention,
1104treatment, and detoxification services. See chs. 394 and 397, Fla. Stat.
11155. MAT is Ñthe use of medications approved by the United States Food and
1129Drug Administration, in combination with counseling and behavioral
1137therapies, to provide a h olistic approach to the treatment of substance
1149abuse.Ò £ 397.311(27), Fla. Stat.
11546. The Department is responsible for the licensure and oversight of all
1166MAT providers in the state. See § 397.321, Fla. Stat.
11767. Further, the Department is required to Ñdeterm ine the need for
1188establishing providers of [MAT]Ò on an annual basis. New MAT providers
1199may only be established in the state in response to a determination and
1212publication of such need by the Department. § 397.427(2), Fla. Stat.
12238. R ule 65D - 30.0141 provide s the process for determining the need for
1238MAT providers, as follows , in relevant part:
1245(1) Determination of Need.
1249(a) The Department shall annually perform the
1256assessment detailed in the ÑMethodology of
1262Determination of Need Methadone Medication -
1268Assiste d Treatment,Ò CF - MH 4038, May 2019,
1278incorporated by reference and available at
1284http://www.flrules.org/Gateway/reference.asp?No=
1286Ref - 11993. The Department shall publish the
1294results of the assessment in the Florida
1301Administrative Register by June 30. Faciliti es
1308owned and operated by the Florida Department of
1316Corrections are exempt from the needs assessment
1323process. However, these facilities must apply for a
1331license to deliver this service.
1336(b) The publication shall direct interested parties to
1344submit a letter of intent to apply for licensure to
1354provide medication - assisted treatment for opioid
1361use disorders to the Regional Office of Substance
1369Abuse and Mental Health where need has been
1377demonstrated.
13781. The publication shall provide a closing date for
1387submissio n of letters of intent.
13932. Interested parties must identify the fiscal year of
1402the needs assessment to which they are responding
1410and the number of awards they are applying for per
1420county identified in the assessment in their letter
1428of intent.
1430(c) Within seven (7) business days of the closing
1439date, the Regional Office shall notify parties who
1447submitted a letter of intent on how to proceed.
14561. If the number of letters of intent equals or is less
1468than the determined need, parties shall be awarded
1476the opport unity to proceed to licensure by
1484completing an ÑApplication for Licensure to Provide
1491Substance Abuse ServicesÒ form, C&F - SA
1498Form 4024, May 2019, incorporated by reference
1505and available at
1508http://www.flrules.org/Gateway/reference.asp?No=
1510Ref - 11996 .
15142. If th e number of letters of intent exceeds the
1525determined need, parties shall be invited to submit
1533a ÑMethadone Medication - Assisted Treatment
1539(MAT) Application to Proceed to Licensure
1545ApplicationÒ form, CF - MH 4041, May 2019,
1553incorporated by reference and availa ble at
1560http://www.flrules.org/Gateway/reference.asp?No=
1562Ref - 11995. Applications may not be rolled over for
1572consideration in response to a needs assessment
1579published in a different year and may only be
1588submitted for a current fiscal year needs
1595assessment.
1596a. The Department shall utilize an evaluation team
1604made up of industry experts to conduct a formal
1613rating of applications as stipulated in the
1620ÑMethadone Medication - Assisted Treatment (MAT)
1626Application EvaluationÒ form, CF - MH 4040, May
16342019, incorporated b y reference and available at
1642http://www.flrules.org/Gateway/reference.asp?No=
1644Ref - 11994. The evaluation team members shall not
1653be affiliated with the Department, current
1659methadone medication - assisted treatment
1664providers operating in Florida, or the applican ts.
1672b. The selection of a provider shall be based on the
1683following criteria:
1685(I) Capability to Serve Selected Area(s) of Need and
1694Priority Populations. Area(s) of Need are the
1701counties identified as having a need for additional
1709clinics. Priority Populati ons are pregnant women,
1716women with young children, and individuals with
1723financial hardships;
1725(II) Patient Safety and Quality
1730Assurance/Improvement;
1731(III) Scope of Methadone Medication - Assisted
1738Treatment Services;
1740(IV) Capability and Experience; and
1745(V ) Revenue Sources.
1749c. Applicants with the highest - scored applications
1757in each county shall be awarded the opportunity to
1766apply for licensure for the number of programs
1774specified in their letter of intent to meet the need of
1785that county. If there is unmet need, the next
1794highest scored applicant(s) will receive an award(s)
1801based on the remaining need and the number of
1810programs specified in their letter of intent. This
1818process will continue until the stated need is met.
1827Regional offices shall inform the highe st - scoring
1836applicant(s) in writing of the award.
1842d. All awarded applicants must submit a letter of
1851intent to apply for licensure to the appropriate
1859regional office within 30 calendar days after the
1867award. If an applicant declines an award or fails to
1877subm it the letter of intent within the specified
1886time, the Department shall rescind the award.
1893After the Department rescinds the original award
1900for that selected area of need, the applicant with
1909the next highest score shall receive the award.
1917(2) Awarded appl icants must receive at least a
1926probationary license within two (2) years of receipt
1934of an award letter connected to their ÑMethadone
1942Medication - Assisted Treatment (MAT) Application
1948to Proceed to Licensure ApplicationÒ form, CF - MH
19574041. If an applicant fail s to obtain a probationary
1967license within the specified time, the Department
1974shall rescind the award. See Rule 65D - 30.0036,
1983F.A.C. for licensure application requirements.
1988Applicants may submit a request to the State
1996Authority and Substance Abuse and Mental Health
2003Program Office for an exception if unable to meet
2012timeframes due to a natural disaster that causes
2020physical damage to the applicantÔs building(s).
2026Proof of natural disaster and impact on physical
2034property must accompany the request. Upon receipt
2041of the request for exception and accompanying
2048proof, a one - time extension shall be granted for six
2059(6) months. Providers who are delayed for a reason
2068other than a natural disaster may petition the
2076Department for a rule waiver pursuant to Section
2084120.542, F.S È.
20879. In brief, potential applicants are directed to submit letters of intent to
2100apply for a methadone MAT services license for any county in which the
2113DepartmentÔs process demonstrates a need. Should the number of letters of
2124intent received for a certain county be less than or equal to the need found in
2140that county, the potential applicants may proceed directly to licensure. In the
2152event the number of letters of intent is greater than the need found in a
2167particular county, then potential applicants must s ubmit an application form
2178to the Department. The application form is adopted by reference in the rule
2191as Form CF - MH 4041.
219710. The rule requires the Department to Ñutilize an evaluation team made
2209up of industry experts to conduct a formal rating of applicat ionsÒ to
2222determine which applicant, or applicants, may proceed to licensure in a
2233particular county. Such evaluators Ñshall not be affiliated with the
2243Department, current methadone [MAT] providers operating in Florida, or the
2253applicants.Ò
225411. The scoring fo rm that the evaluators must use is incorporated by
2267reference in the rule as Form CF - MH 4040 (ÑScoring FormÒ). The Scoring
2281Form requires that each application be Ñindependently scored by each
2291member of the evaluation team.Ò It also mandates that the Ñsame s coring
2304principles must be applied to every application received.Ò T he Scoring Form
2316expressly states that Ñno attempt by Department personnel, or other
2326evaluators or other persons to influence an evaluatorÔs scoring shall be
2337tolerated.Ò
233812. There are five g eneral ÑCriteriaÒ in the Scoring Form upon which
2351applicants are scored, with a number of subsections within each criterion . An
2364application could be awarded a maximum of 220 points. The evaluators were
2376to assign a score ranging from zero to five for each su bsection, with some
2391subsections receiving an additional Ñweighted valueÒ (in which the score
2401given would be multiplied by two). The Department gave the weighted values
2413to provisions upon which it placed a Ñpremium.Ò
242113. The ÑGeneral InstructionsÒ section of the Scoring Form provides what
2432an applicant must demonstrate to earn a particular score:
2441Superior (5 points): the application demonstrates or
2448describes extensive competency, proven
2452capabilities, an outstanding approach to the subject
2459area, innovative, practical and effective solutions,
2465full responsiveness to the question, a clear and
2473comprehensive understanding of the requirements
2478and planning for the unforeseen.
2483Good (4 points): the application demonstrates or
2490describes clear competency, consistent ca pability, a
2497reasoned approach to the subject area, feasible
2504solutions, extensive but incomplete responsiveness
2509to the question, and a sound understanding of the
2518requirements.
2519Adequate (3 points): the application demonstrates
2525or describes fundamental compe tency, adequate
2531capability, a basic approach to the subject area,
2539apparently feasible but somewhat unclear
2544solutions, partial responsiveness to the question, a
2551fair understanding of the requirements and a lack
2559of staff experience and skills in some areas.
2567Poor (2 points): the application demonstrates or
2574describes little competency, minimal capability, an
2580inadequate approach to the subject area, infeasible
2587or ineffective solutions, somewhat unclear,
2592incomplete or non - responsive to the question, a lack
2602of un derstanding of the requirements and a lack of
2612demonstrated experience and skills.
2616Insufficient (1 point): the application demonstrates
2622or describes a significant or complete lack of
2630understanding, an incomprehensible approach, a
2635significant or complete la ck of skill and experience
2644and extensive non - responsiveness to the question.
2652Not Addressed (0 points): the application
2658demonstrates or describes [that the] criteria is not
2666addressed, approach is not described, complete non -
2674responsiveness to the question.
267814. Criterion Five of the Scoring Form concerns ÑRevenue Sources.Ò It
2689contains two subsections, each worth zero to five points and each given
2701Ñweighted value,Ò meaning that a perfect score for each subsection would
2713earn 10 points, or a total of 20 points for Criterion Five. Subsection one asked
2728the following question:
27311. How well did the organization detail its accepted
2740forms of payment for treatment services? At a
2748minimum, the response should describe the
2754procedure for each payment method offered:
2760Asses s a point for each accepted form of payment (5
2771maximum points)
2773Self - Pay (1 point)
2778One form of Private Insurance (1 point)
2785Multiple forms of Private Insurance (1 point)
2792Medicaid (1 point)
2795Scholarship or Sliding Fee Scale (1 point)
280215. While other sect ions of the Scoring Form permit the evaluator to
2815subjectively evaluate the responsiveness of the answer, subsection one of
2825Criterion Five is manifestly objective. It directs the evaluator to award one
2837point for each of the five accepted forms of payment ad dressed by the
2851applicant, up to the maximum of five points.
285916. Subsection two of Criterion Five asks, ÑHow well does the application
2871detail how the organization will determine if its pricing is competitive?Ò This
2884subsection was also worth five points and allowed the evaluator to
2895subjectively address the quality of the applicantÔs response.
290317. Christopher Weller, Manager of the Licensure and Designation Unit
2913within the DepartmentÔs Office of Substance Abuse and Mental Health,
2923testified that Florida MAT pro viders historically have accepted only out - of -
2937pocket payment s for their services, meaning that those who could not afford
2950to pay cash or credit were often left untreated. The Department wanted to
2963ensure that the need for MAT services would be met and that no one needing
2978such services would be priced out of treatment. Therefore, the Department
2989included Criterion Five in the application and gave it weighted value to
3001encourage providers to accept multiple forms of payment.
300918. The Department completed a needs assessment and published it in the
3021June 20, 2020, edition of the Florida Administrative Register. The
3031Department then announced that it would begin accepting applications to
3041proceed to licensure. The needs assessment indicated a need for one new
3053MAT clinic in Lake County.
305819. Pursuant to rule 65D - 30.041(1)(c)2.a., the Department contracted with
3069an outside provider to evaluate the applications received for counties
3079throughout the state, including Lake County. T hat provider, iSF, established
3090four teams of thr ee evaluators to score the applications and divided the
3103counties with need among the teams. Each evaluation team consisted of a
3115medical professional, a public health policy professional, and an academic
3125professional. Applicant names were redacted so evalua tors would not know
3136the identity of the applicant they were scoring. Each iSF evaluator
3147independently evaluated the various applications.
3152T HE L AKE C OUNTY A PPLICATIONS
316020. LifeStream and Metro both timely submitted letters of intent and
3171applications for th e new methadone MAT clinic needed in Lake County. Four
3184other entities also applied for the one available license in Lake County.
319621. LifeStreamÔs response to subsection one of Criterion Five provided as
3207follows:
3208Our organization has developed a detailed
3214Fi nancial Assistance Policy (FAP) that provides
3221assistance to all individuals served, including
3227insured, uninsured and underinsured individuals
3232whose family income is less than or equal to 240%
3242of the Federal Poverty Level without discrimination
3249on grounds o f race, sex, national origin, di sa bility,
3260sexual orientation, immigration status, religious
3265preference, or any other grounds unrelated to an
3273individualÔs need for the service or the availability
3281of the service needed for emergency and medically
3289necessary c are. Furthermore, all individuals served
3296receive a financial screening by staff knowledgeable
3303of the various funding mechanisms in an effort to
3312identify the best form of payment. No one is turned
3322away for services due to their inability to pay.
3331As a compr ehensive provider with a sound financial
3340infrastructure, our organization is able to accept
3347several forms of payment for any of the services
3356provided. This includes self - pay, private insurance
3364(both one form and multiple forms), Medicaid and
3372scholarship or sliding scale fee. All the individuals
3380served are charged based upon a board of directors
3389approved charge master which ensures that all
3396individuals are charged the same fees for the same
3405services. Discounts are available for individuals
3411who qualify for fi nancial assistance using a sliding
3420fee discount. Our organization provides payment
3426flexibility, including payment plans/options. In
3431addition, our staff are trained to assist individuals
3439in obtaining benefits and coverage as appropriate
3446to meet any ongoing needs for treatment.
3453Self - Pay : The proposed clinic will conduct a
3463financial screening in order to determine if an
3471individual qualifies for any of the organizationÔs
3478accepted forms of payment for treatment services.
3485Individuals will be offered two payment options, by
3493the day or by the week. The fee will include dosing,
3504treatment services and ancillary services.
3509Individuals will be offered the ability to pay using
3518cash or credit card. The organization also has a
3527mechanism to bill the individual if that is hi s/her
3537preference. This allows the individual to pay for
3545services in a manner that meets his/her current
3553ability and timeframe.
3556Private Insurance (One or Multiple Forms) : Our
3564organization has numerous contracts with private
3570insurance providers. This includ es major providers
3577such as Aetna, Blue Cross/Blue Shiled, Cigna,
3584Magellan, Tricare, PsycCare, United Health Care
3590and Value Options to name a few. In order to
3600ensure that our organization has the ability to bill
3609private insurance for these services, staff w ill
3617possess the appropriate credentials, training and
3623experience to allow them to be paneled by the
3632insurance providers. In addition, our organization
3638has staff that conduct financial assessments in
3645order to determine the best funding source for the
3654servic es provided. They are experienced and
3661knowledgeable about the various private insurance
3667plans and have the ability to determine if one or
3677multiple forms of insurance will be utilized.
3684Medicaid : Our organization is an established
3691Medicaid provider and has the ability to bill
3699Multiple Medicaid Associations (MMAs) as a result
3706of having contracts with several of the
3713organizations such as Prestige, Wellcare, United
3719Healthcare and Sunshine. All of our sites and
3727appropriate staff have the proper credentials to bi ll
3736for Medicaid services. In addition, the treatment
3743services and ancillary services we propose to offer
3751will be Medicaid credentialed in order to bill for
3760those services as well.
3764Scholarship or Sliding Fee Scale : As stated earlier,
3773our organization has e xtensive experience working
3780with indigent individuals. As a result of a financial
3789assessment, the level of discount for which an
3797individual is eligible is determined based upon the
3805individualÔs family income and family size as a
3813percentage of the FPL. Our developed policies and
3821procedures define the meaning of Ñuninsured,Ò
3828Ñunderinsured,Ò Ñfamily income,Ò and ÑFederal
3835Poverty Level.Ò
3837All of our financial policies are listed on our website
3847that address payment for treatment services and
3854are provided in deta il for the people we serve.
386422. MetroÔs response to subsection one of Criterion Five provided as
3875follows:
3876To facilitate the ease of payment by individuals in
3885need of treatment and to minimize financial
3892barriers to treatment, we offer a wide array of
3901p ayment options that include:
39061. Self - Pay Ð Patients with the financial capacity to
3917pay for their own treatment may pay using cash,
3926credit card, Apple Pay, and/or debit card. Upon
3934receiving the medication portion of their treatment,
3941self - pay patients either tender cash to clinic staff
3951for the cost of treatment or, alternatively, provide a
3960credit card, Apple Pay, or debit card that is entered
3970into a card processing terminal for verification and
3978transaction authorization.
39802. Private Insurance Ð We accept multipl e forms of
3990private insurance as we are in network with many
3999private insurers (including, but not limited to,
4006Beacon Health, Triwest, United/Optum, and
4011Aetna). Also, we have established single case
4018agreements with private insurers with whom we
4025are not yet i n - network so that the cost to each
4038patient is minimized and keeps the patient in
4046treatment. Procedurally, patients present their
4051private insurance information to clinic staff who
4058verify eligibility, benefits, and individual financial
4064responsibility (e.g., deductibles, co - pays, co -
4072insurance). A patientÔs financial responsibility, if
4078any, is collected from the patient pursuant to their
4087insurerÔs benefit design, and the treatment services
4094are billed to their health insurer. An assignment of
4103benefits is signed by the patient to permit us to bill
4114and collect directly from their health insurer.
41213. Medicaid Ð Opioid Use Disorder treatment is a
4130covered benefit under Florida Medicaid. As a
4137result, all of our existing clinics are enrolled in the
4147Florida Medicaid networ k. If our organization is
4155awarded the clinic for this county, we would
4163immediately enroll this clinic in the Florida
4170Medicaid program. Patients covered by Florida
4176Medicaid simply present their Medicaid card to
4183clinic personnel who are able to immediately v erify
4192active coverage. Upon verification of coverage, the
4199patient completes an assignment of benefits and is
4207treated without any financial outlay. Treatment
4213services received by the patient are then billed to
4222Florida Medicaid directly for as long as the
4230in dividual remains Medicaid eligible.
42354. Sliding Fee Scale Ð Patients without the financial
4244capacity to pay for their own treatment, or are
4253without Florida Medicaid or private health
4259insurance coverage, may qualify for our Sliding Fee
4267Scale. The Sliding Fee S cale offers discounted fees
4276to patients in need of treatment. Eligibility is
4284determined based on Federal poverty guidelines,
4290household income, and the number of people in the
4299patientÔs household. Patients who are eligible for
4306the Sliding Fee Scale must sim ply provide the
4315following financial data as a part of their
4323application:
4324a. Pay stubs for at least the last six months;
4334b. A copy of their most recent federal income
4343tax return;
4345c. Proof of current living situation (such as
4353lease documents, or utility bills in t he
4361patientÔs name);
4363d. A financial attestation signed by the
4370patient, which our clinic will provide.
4376Upon the establishment of a patientÔs eligibility,
4383the patientÔs cost of treatment is reduced to the
4392discounted fee per the Sliding Fee Scale. In the
4401event that a patientÔs financial status changes, the
4409patient must inform clinic staff of the changes. At a
4419minimum, the clinic staff will review financial
4426status with the patient every six (6) months.
4434Financial status may be reviewed at the request of
4443the patien t or clinic at any time.
44515. Grants Ð Our organization routinely pursues,
4458and has secured, grant funding to cover the cost of
4468treatment for patient who are [sic] unable to pay
4477for their treatment and who do not have insurance.
4486Grant finds are awarded through regional
4492Managing Entities. Available grant funds are
4498sought to cover [the] cost of care for eligible
4507patients receiving treatment at our clinics. As
4514mentioned, our organization is currently the
4520recipient of grant funds from multiple Managing
4527Entities in the State of Florida. Eligible patients
4535must simply provide the following financial data as
4543a part of their application:
4548a. Pay stubs for at least the last six months;
4558b. A copy of their most recent federal income
4567tax return;
4569c. Proof of current living situation (such as
4577lease documents, or utility bills in the
4584patientÔs name);
4586d. A financial attestation signed by the
4593patient, which our clinic will provide.
4599Upon the establishment of a patientÔs eligibility,
4606the patientÔs cost of treatment is reduced in
4614accordance with the grant guidelines. In the event
4622that a patientÔs financial status changes, the
4629patient must inform clinic staff of the changes. At a
4639minimum, the clinic staff will review financial
4646status with the patient every six (6) months.
4654Financial status may be reviewed at the request of
4663the patient or clinic at any time.
46706. Credit Ð Patients with the financial capacity to
4679pay for their own treatment via cash, credit card,
4688and/or debit card occasionally find themselves in
4695need of treatment but, for a variety o f reasons, are
4706unable to pay. Our organization empowers its clinic
4714Program Directors (i.e., the on - site clinic managers)
4723to extend credit to patients in such situations for a
4733short period (typically one day) with the
4740understanding that the patient will rep ay the
4748credit amount extended in short order. Upon
4755receiving credit authorization, the patient receives
4761all medically necessary treatment as may be
4768required.
476923. Both the LifeStream and Metro proposals appear to have described the
4781procedure for each of th e five payment methods listed and appear to be
4795entitled to the maximum score of five points according to the objective
4807standards set forth in subsection one of Criterion Five. At the very least, it
4821would be impossible to justify giving either proposal a sc ore of zero, which is
4836reserved for Ñcomplete nonresponsivenessÒ to the question.
484324. LifeStreamÔs response to subsection two of Criterion Five provided as
4854follows:
4855In order to ensure that pricing is competitive, our
4864organization will review the current env ironment
4871using several data sources on a regular basis. This
4880will include the Department of Children and
4887Families, our state trade association, Florida
4893Behavioral Health association and discussions with
4899other providers. We also propose to conduct focus
4907gro ups with the individuals that we serve and our
4917stakeholders to collect input that will be part of
4926this review. On an annual basis, our organization
4934will conduct a pricing study to ensure that the
4943pricing is competitive.
4946As a safety net provider and an org anization
4955committed to serving individuals regardless of their
4962ability to pay, we feel that the input from those we
4973serve and our stakeholders is a critical piece in
4982determining if pricing is competitive. Our
4988organization will identify and provide solution s to
4996ensure that those that need care are able to receive
5006the care. We are dedicated to ensuring that the
5015pricing will be reasonable and that options are
5023identified and offered for low income/indigent
5029individuals. More importantly, our organization
5034will co mmit to supporting the people we serve
5043through a continuum of services that not only
5051addresses their opioid disorders, but also the social
5059determinants that may affect their successful
5065recovery. Our organization is a Medicaid provider
5072and also has access t o other funds to ensure that
5083individuals who need this service will receive it
5091regardless of their ability to pay.
509725. MetroÔs response to subsection two of Criterion Five provided as
5108follows:
5109As a longstanding provider of Opioid Use Disorder
5117treatment se rvices in the State of Florida, our
5126organization is keenly aware of the need to
5134properly price our services given the circumstances
5141typically facing patients battling opioid addiction
5147which include, but are not limited to, financial
5155hardship. Consequently, we recognize that
5160appropriate pricing of our services is critical so as
5169to ensure that individuals in need of care do not
5179perceive that treatment for their disease is
5186unattainable. While a material and increasing
5192number of patients have their treatment pa id by
5201Medicaid, private health insurance, and grants (as
5208fully discussed in question 1 of Criteria 5), those
5217patients who pay for treatment out of their own
5226pockets routinely encounter financial barriers
5231which, unfortunately, result in them not seeking
5238tre atment, or leaving treatment prematurely.
5244Given our experience operating outpatient clinics in
5251Florida, our organization has developed a
5257substantial amount of year - by - year internal pricing
5267data, which includes specific market economic data,
5274that guides us in pricing our services within a
5283particular Florida region. This data, which is
5290updated annually, is measured against other payer
5297rates (such as Medicaid and private health
5304insurance), and compared to the rates we are paid
5313for opioid addiction treatment s ervices provided by
5321our clinics in other states. Taken together, this
5329data allows us to develop regional benchmarks that
5337we use to price our services fairly and
5345competitively, bearing in mind the financial
5351challenges typically encountered by opioid addicte d
5358patients. To be clear, this is a fluid process that
5368takes into account changing market conditions,
5374both inside and outside of Florida, regarding the
5382pricing of opioid addiction treatment. This allows
5389our organization to maintain a current view of
5397what pa tients can realistically afford to pay and,
5406when necessary, immediately adjust our pricing
5412expectations when the market data indicates that
5419such adjustments are needed to ensure continuity
5426of patient care.
5429In addition to our routine pricing analysis using
5437our historical internal data, we will, prior to
5445opening a new clinic in a particular area, conduct a
5455survey of other opioid treatment clinics within the
5463region (if any). This survey process not only allows
5472us to gain a better understanding of what the
5481pri cing for services is in that region, but helps us
5492identify any additional services that should be
5499offered to patients as part of our pricing structure.
5508Once these surveys are completed, we then use this
5517information, along with our internal analysis of
5524hist orical data, to price our treatment services
5532according to our planned treatment protocol (e.g.,
5539timely delivery of service, having the clinic open
5547seven (7) days per week, maintaining a Call Center
5556that is open and available to assist existing and
5565prospect ive patients 24 hours per day, 7 days a
5575week, etc.) and our analysis of specific market
5583dynamics (e.g., quality of care indicators,
5589availability of qualified clinical professionals,
5594attendant costs of support services in the particular
5602market, etc.). Final ly, to ensure our pricing
5610remains competitive, we repeat our outpatient
5616treatment clinic surveys at least annually for each
5624and every market in which our clinics operate , and
5633use this information, along with routine feedback
5640voluntarily provided by our exi sting patients, to
5648determine if our pricing remains appropriate given
5655the market where the clinic is located.
5662To be clear, we believe that our practice of
5671conducting outpatient clinic surveys relieve
5676patients of having to make pricing and service
5684comparis ons while trying to manage their disease.
5692Stated differently, patients can take comfort in
5699knowing that when they inquire as to our
5707treatment pricing, they will receive the identical
5714type and number of services that would typically be
5723offered by all simila rly - situated outpatient
5731treatment programs within their geographic region
5737at comparable prices. While this particular process
5744can be burdensome, we have found time and again
5753that the effort is worthwhile given the positive
5761patient feedback we routinely rec eive regarding the
5769value of services offered at our clinics.
5776If awarded the clinic license for this particular
5784county, we will deploy each of the aforementioned
5792pricing techniques (i.e., internal analysis of
5798historical pricing data, benchmarking using pub lic
5805and private payer rates from within and outside of
5814Florida, and regional pricing surveys) to develop
5821pricing for our services that will not only be
5830competitive, but affordable for the people within
5837the community in need of treatment. These
5844processes ha ve proved tremendously effective for us
5852thus far, and we fully expect them to be successful
5862within this particular county.
586626. As noted above, subsection two allowed for a more subjective
5877evaluation of the applications. LifeStreamÔs response was shorter a nd more
5888general than MetroÔs, but both responses addressed similar themes and
5898procedures for ensuring competitive pricing at their clinics. Both proposals
5908showed the applicantsÔ understanding of the need for competitive pricing and
5919outlined their plans for setting their prices accordingly. Even allowing for the
5931subjectivity permitted by subsection two, it would be impossible to justify
5942giving either proposal a score of zero, which is reserved for Ñcomplete
5954nonresponsivenessÒ to the question.
5958S CORING OF THE L AKE C OUNTY A PPLICATIONS
596827. As explained above, the applications were given to the four teams of
5981iSF evaluators for scoring. After the evaluators completed their review, iSF
5992provided the Department with a final report that explained the evaluation
6003proces s and provided a series of tables for each county that identified each
6017applicantÔs scores.
601928. The Lake County applications were scored by ÑTeam TwoÒ of the iSF
6032evaluators. Team Two also reviewed applications for five other counties.
6042Team Two gave LifeStre am a total score of 633.5 for Lake County and gave
6057Metro a total score of 619 for Lake County.
606629. Mr. Weller testified that one of his employees found a typographical
6078error in a spreadsheet that iSF produced for the Department. This error
6090prompted Mr. Wel ler to take a look at the scoring of the proposals by the iSF
6107evaluators.
610830. Mr. Weller noted what appeared to be an anomaly. He found a series
6122of scores in Lake County that went Ñ5, 5, 5, zero, 5, 5, which caught my eye as
6140unusual, and we discovered that the answers for both [subsections one and
6152two of Criterion Five] were different in Lake County compared to all of the
6166other ones that the particular evaluator scored for the other counties.Ò
617731. A closer review of the scores revealed that each of the thr ee Team Two
6193evaluators gave LifeStream scores of five in both subsections of Criterion
6204Five in its Lake County application. Two of the three evaluators gave Metro
6217scores of five for both subsections of Criterion Five. However, the medical
6229professional on T eam Two gave Metro zeros in both subsections of Criterion
6242Five of its Lake County application.
624832. The Criterion Five responses of LifeStream and Metro were essentially
6259identical in all of the six county applications reviewed by Team Two. In the
6273five count ies other than Lake County, all of the evaluators, including the
6286medical professional, gave both LifeStream and Metro scores of five for both
6298subsections of Criterion Five. It was only in Lake County that the medical
6311professional decided that MetroÔs ident ical response was completely
6320nonresponsive and deserving of zero points.
632633. As found above, it is impossible to justify scores of zero for MetroÔs
6340responses to Criterion Five. It was also extremely unusual for the same
6352evaluator to give such radically dif ferent scores to the same response made in
6366different applications. Mr. Weller wanted an explanation. He asked iSF to
6377ask the medical evaluator to explain her reasoning for the inconsistency in
6389her scoring of MetroÔs Lake County application and to ask wheth er she
6402wished to amend her score for MetroÔs application.
641034. On April 27, 2020, iSFÔs contract manager, Roger Balettie, sent an
6422email to the Team Two medical evaluator, Linda Saucier. The email
6433requested Ms. SaucierÔs response as to four scoring questions raised by the
6445DepartmentÔs review, including the following:
6450You have two applicant response questions
6456(Criteria 5 Questions 1 and 2) where an applicant
6465(DCF 12) has two different scores for the same
6474answer across six counties (one with 0s for each
6483questio n and five with 5s for each question, and
6493your notes are identical).
6497DCF would like for you to review the applicantÔs
6506C5Q1 and C5Q2 response (I will provide that
6514section for you) and confirm either that you
6522intended the 6 counties to be different, or that you
6532intended the 6 counties to have consistent scores
6540for those two questions (and provide those scores).
654835. On May 1, 2020, Ms. Saucier responded as follows:
6558I just saw your email. It went to my spam folder. I
6570am extremely busy with work. But, I can te ll you
6581that the scores are different because of the county
6590or vicinity in which the clinic would be housed and
6600clinicians/service availability. ItÔs not a cookie
6606cutter process.
660836. Later on May 1, 2020, Mr. Balettie sent an email asking Ms. Saucier
6622to co nfirm that she did not wish to consider changing her scores for any of the
6639four questions raised in his initial email, including Criterion Five in Lake
6651County. Ms. Saucier responded:
6655Correct. Roger, there are so many variables when
6663looking at the submissio ns. I have written and
6672reviewed grants and similar documents in my
6679position. I realized the proposals were the same for
6688each county, unfortunately not all of the counties
6696share the same similarities.
670037. Read in the context of Criterion Five, it is clear that Ms. Saucier did
6715not bother even to look again at her work on these applications before
6728responding to Mr. Balettie. Her response is vague and defensive nonsense.
6739Lake County possesses no unique quality that would render MetroÔs pricing
6750strategy and acc epted forms of payment completely nonresponsive to
6760Criterion Five, particularly when Ms. Saucier herself found the same
6770responses ÑsuperiorÒ in five other counties. Moreover, subsection one of
6780Criterion Five did not give Ms. Saucier the discretion to award zero points to
6794an application that addressed the five listed forms of payment as MetroÔs
6806application manifestly did. She violated the instructions of the Scoring Form
6817and offered no real justification for doing so.
682538. The Department reasonably believed that it was not possible to
6836rationalize the zeros that were given to MetroÔs Lake County response. The
6848Department reasonably believed there were no differences between counties
6857that would have any impact on pricing or payment methods.
686739. William Sutton, General Counsel for MetroÔs parent entity, Colonial
6877Management Group, LP , testified that he personally worked on the
6887applications Metro filed for the 2018 - 2019 licensure process. Mr. Sutton
6899testified that the Ñforms of payment and the process [that Metro u ses] to
6913determine whether our pricing is competitive is consistent throughout the
6923state of Florida.Ò He noted that Metro currently has 80 clinics operating
6935throughout the country and t hat it is ÑcriticalÒ for the company Ñto have
6949processes in place to deal with those [payment and pricing] issues
6960consistently.Ò
696140. After digesting the response from iSF, the Department concluded that
6972Ms. SaucierÔs scores of zero for Criterion Five of MetroÔs Lake County
6984application Ñcould not be justified.Ò Department personn el met to discuss
6995what action to take regarding the scoring discrepancy.
700341. Eventually, the Department decided to override Ms. SaucierÔs scores
7013and to assign a score of five to both Criterion Five subsections in MetroÔs
7027Lake County application. The score of five was chosen because it was the
7040same score that Ms. Saucier assigned to all of MetroÔs other substantively
7052identical Criterion Five responses in the other five counties she reviewed.
7063The Department took this action Ñin the interests of fairness.Ò Th e
7075Department also believed that Metro would challenge any intended award if
7086the scores of zero were left unchanged and that Metro would likely prevail in
7100such a challenge. 2
710442. The DepartmentÔs adjustment of the score gave Metro a total score of
7117639 point s, reflecting two double - weighted scores of five instead of two scores
71322 Mr. Sutton testified that Metro indeed would have raised such a challenge.
7145of zero in the Criterion Five subsections. LifeStreamÔs total score in Lake
7157County remained 633.5 points. 3
716243. On July 10, 2020, the Department published the Notice, which
7173declared its intention to award the new MAT license in Lake County to
7186Metro. The Notice explained the adjustment as follows:
7194During the review of the evaluators scoring process
7202by the Department, it was discovered that the
7210medical evaluator for Team Two provided score s of
7219zero for both responses in Criteria Five for
7227[MetroÔs] Lake County application. The two
7233questions responded to pertained to types of
7240payments accepted and competitive pricing. The
7246responses to these questions were identical to
7253MetroÔs responses in the other six applications
7260reviewed by the same medical evaluator. Each of
7268the responses in the other six applications were
7276awarded the full point values (5 points each) by the
7286medical evaluator. In addition, the same responses
7293were awarded either 4 or 5 poin ts by both the other
7305Team Two evaluators and by all the evaluators in
7314the other teams.
7317The scoring inconsistency resulted in MetroÔs Lake
7324County application losing 20 points (5 points for 2
7333questions, which were weighted by a factor of 2).
7342Correction of t he inconsistency results in Metro
7350having the highest scoring application. Upon the
7357Department learning of the scoring discrepancy,
7363the medical evaluator declined to amend the scores
7371and participate in the public meeting of the
7379evaluators.
7380The responses pr ovided by MetroÔs Lake County
7388application were identical to its six non - Lake
7397County applications assigned to Team Two, which
7404were awarded five points each, and identical to all
7413other responses provided by Metro. Thus, the
74203 Metro could have received five fewer points through this correction and still received the
7435intended award. Ba sed on the scores possible and the double - weighting of this criterion , any
7452combination of (a) two scores of five, (b) one score of five and one score of four, (c) one score of
7473five and one score of three, or (d) two scores of four would have caused Metro t o jump past
7493LifeStream as the successful applicant.
7498recommendation is to override the scores and
7505award the licensure opportunity to Metro.
751144. The DepartmentÔs actions in reviewing the scores awarded and
7521making the changes to MetroÔs Criterion Five scores were reasonable under
7532the facts and circumstances presented. LifeStream was unable to mount a
7543serious defense of Ms. SaucierÔs scoring or to offer any tangible evidence that
7556the Department was biased either against LifeStream or in favor of Metro. 4
756945. LifeStreamÔs chief argument is that the Department deviated from its
7580own rule by reviewi ng the scores submitted by iSF, by asking iSF to inquire
7595as to aspects of the scores and suggesting the evaluator change them, and
7608most egregiously by changing MetroÔs score after the iSF evaluator declined
7619to amend her evaluation. This legal argument is d iscussed below.
7630C ONCLUSIONS OF L AW
763546. The Division of Administrative Hearings has jurisdiction over this
7645case pursuant to sections 120.569 and 120.57(1), Florida Statutes.
765447. LifeStream is substantially affected by the DepartmentÔs decision to
7664change th e score for MetroÔs Lake County application, which resulted in
7676proposed agency action that the ability to apply for the methadone MAT
7688services license in Lake County be granted to Metro rather than LifeStream,
7700despite th e fact that the iSF evaluation team awarded LifeStream the
7712highest score. LifeStream has standing to contest the DepartmentÔs proposed
7722agency action.
772448. This is a de novo proceeding intended to formulate final agency action.
7737§ 120.57(1)(k), Fla. Stat.
77414 While the iSF evaluators did not know the names of the companies whose applications they
7757were scoring, the Department was aware that it was acting on the application of Metro when
7773it made the decision t o change the scores. However, the credible evidence established that
7788the Department would have done the same thing had LifeStream or any other applicant been
7803in MetroÔs place.
780649. LifeStream does not challenge the s cores it received in Lake County.
7819The only intended agency action it challenges is the DepartmentÔs decision to
7831override the two scores of zero that Metro received for Criterion Five in Lake
7845County. LifeStream has the burden to prove by a preponderance of the
7857evidence that such action was improper.
786350. LifeStream alleges that the DepartmentÔs decision to override the
7873scores of zero violated the terms of rule 65D - 30.0141 and the Scoring Form
7888adopted by reference therein. It is not disputed that the Departmen t is
7901legally bound to follow its own rules. See Cleveland Clinic Fla. Hosp. v. Ag.
7915for Health Care Admin , 679 So. 2d 1237, 1242 (Fla. 1 st DCA 1996).
792951. LifeStream contends that the DepartmentÔs actions violated rule 65D -
794030.0141(1)(c)2., which provides as follows, in relevant part:
7948a. The Department shall utilize an evaluation team
7956made up of industry experts to conduct a formal
7965rating of applications as stipulated in the
7972ÑMethadone Medication - Assisted Treatment (MAT)
7978Application EvaluationÒ form, CF - MH 40 40, May
79872019, incorporated by reference and available at
7994http://www.flrules.org/Gateway/reference.asp?No=
7996Ref - 11994. The evaluation team members shall not
8005be affiliated with the Department, current
8011methadone medication - assisted treatment providers
8017operating in Florida, or the applicants .
8024b. The selection of a provider shall be based on the
8035following criteria:
8037(I) Capability to Serve Selected Area(s) of Need and
8046Priority Populations. Area(s) of Need are the
8053counties identified as having a need for additiona l
8062clinics. Priority Populations are pregnant women,
8068women with young children, and individuals with
8075financial hardships;
8077(II) Patient Safety and Quality
8082Assurance/Improvement;
8083(III) Scope of Methadone Medication - Assisted
8090Treatment Services;
8092(IV) Capabil ity and Experience; and
8098(V) Revenue Sources.
8101c. Applicants with the highest - scored applications in
8110each county shall be awarded the opportunity to
8118apply for licensure for the number of programs
8126specified in their letter of intent to meet the need of
8137tha t county. ( e mphasis added) .
814552. LifeStream contends that the DepartmentÔs actions violated several
8154provisions of the Scoring Form:
8159Applications shall be independently scored by each
8166member of the evaluation team. No collaboration is
8174permitted during the s coring process. The same
8182scoring principles must be applied to every
8189application received, independent of other
8194evaluators. Evaluators should work carefully to be
8201as thorough as possible in order to ensure a fair
8211and open process. No attempt by Department
8218personnel or other, evaluators or other persons to
8226influence an evaluatorÔs scoring shall be tolerated .
8234* * *
8237Evaluations will be conducted by an external team.
8245The team will be directed to evaluate and rank
8254applications submitted by county within a defi ned
8262evaluation period. Once the evaluation period has
8269concluded the external team will send completed
8276and scored evaluation forms to the Department. A
8284list of applicants, by ranking and county, will be
8293published on the departmentÔs website. Applicants
8299wi th the highest - ranking scores will be invited to
8310initiate the licensure application process. ( e mphasis
8318added) .
832053. LifeStream argues that the rule states that a team of evaluators,
8332entirely independent of the Department, will rate the applications, and th at
8344the applicants awarded the highest scores by the team of evaluators Ñshall be
8357awarded the opportunity to apply for licensure.Ò The rule does not give the
8370Department authority to intervene in the scoring process or to substitute its
8382judgment for that of the evaluation team. LifeStream argues that the Scoring
8394Form itself supports its contention that Department personnel are to
8404maintain a hands - off role in the evaluation process. Under the rule and the
8419Scoring Form, the DepartmentÔs role is purely administr ative, not evaluative.
8430Therefore, Lifestream asserts that the Department violated its own rule by
8441changing the score on MetroÔs Lake County application.
844954. As the Court recognized in Goodman v. Dep ar t ment of Law
8463Enf orcement , 203 So. 3d 909, 915 (Fla. 4 th DCA 2016), an agencyÔs attempt to
8479regulate for every possible contingency Ñwould swiftly devolve into a hopeless
8490endeavor.Ò The rule and Scoring Form are the DepartmentÔs effort to regulate
8502the scoring process in anticipation of reasonably foreseeable even ts. In this
8514instance, one occurrence the DepartmentÔs rule failed to anticipate was a
8525renegade evaluator. LifeStream argues that, having failed to spell out by rule
8537the actions it could take to correct the errors of such an evaluator, the
8551Department is now helpless to act.
855755. Taken to its logical conclusion, LifeStreamÔs argument is that by
8568failing to adopt a rule explicitly anticipating that an independent evaluator
8579might choose to award points arbitrarily in disregard of the Scoring FormÔs
8591instructions, the Department has handcuffed itself and can do nothing to
8602correct the deviation from the requirements of the Scoring Form. Thus
8613phrased, it becomes apparent that LifeStreamÔs proposition is that the
8623DepartmentÔs rule prohibits the Department from enforci ng its rule. The
8634absurdity of that proposition is self - evident.
864256. The facts found above establish that the Department followed its
8653promulgated process. It hired outside evaluators and allowed them to submit
8664their scores without interference. When the Dep artment reviewed those
8674scores and found ones that facially violated the promulgated instructions in
8685the Scoring Form, it took the only reasonable step and overrode those scores.
8698It was more than reasonable for the Department to conclude that this was
8711the m ost equitable and legally appropriate action.
871957. A more reasonable question for LifeStream to ask is whether there
8731was justification for changing MetroÔs scores of zero, meaning the applicant
8742did not address the criterion at all, to the maximum score of f ive, meaning
8757that the applicant made a ÑsuperiorÒ response. The Department indicated
8767that it based its decision on the scores awarded by Ms. Saucier for Criterion
8781Five in all five of MetroÔs other applications. The undersigned concludes that
8793the Department Ôs action was reasonable and declines to disturb it or engage
8806in a rescoring of MetroÔs application.
881258. Even if the undersigned were to independently review MetroÔs
8822responses to Criterion Five and recommend a score, the result would be the
8835same. Subsecti on one of Criterion Five was to be scored objectively. The
8848Scoring Form instructed the evaluator to award one point for each of the five
8862accepted forms of payment addressed by the applicant, up to the maximum of
8875five points. There is no reasonable reading of MetroÔs response to subsection
8887one that yields any score other than five. Metro addressed each of the five
8901forms of payment in detail. Given the weighting factor of two, MetroÔs score
8914for subsection one could only be ten points.
892259. With ten points in h and from subsection one, Metro would need only
8936six points (meaning, a score of three or higher multiplied by two) from its
8950response to subsection two to surpass LifeStreamÔs point total. A score of
8962three indicates an ÑadequateÒ response, described in the S coring FormÔs
8973instructions as Ñfundamental competency, adequate capability, a basic
8981approach to the subject area, apparently feasible but somewhat unclear
8991solutions, partial responsiveness to the question, a fair understanding of the
9002requirements and a lac k of staff experience and skills in some areas.Ò A score
9017of four indicates a ÑgoodÒ response: Ñ clear competency, consistent capability, a
9029reasoned approach to the subject area, feasible solutions, extensive but
9039incomplete responsiveness to the question, an d a sound understanding of the
9051requirements.Ò
905260. MetroÔs response showed, at the very least, fundamental competency
9062meriting a score of three points. It would be more accurate to state that
9076MetroÔs response showed extensive but incomplete responsiveness a nd
9085consistent capability in the area of pricing, enough to earn a score of four
9099points. Thus, even if the undersigned were inclined to engage in rescoring
9111MetroÔs response to Criterion Five, the ultimate result of the award to Metro
9124would be the same.
912861. An agency action is capricious if the agency takes the action without
9141thought or reason or irrationally. An agency action is arbitrary if it is not
9155supported by facts or logic. See Agrico Chem. Co. v. DepÔt of Envtl. Reg ., 365
9171So. 2d 759, 763 (Fla. 1st DCA 1978).
917962. To determine whether an agency acted in an arbitrary or capricious
9191manner, it must be determined Ñwhether the agency: (1) has considered all
9203relevant factors; (2) has given actual, good faith consideration to those
9214factors; and (3) has used re ason rather than whim to progress from
9227consideration of these factors to its final decision.Ò Adam Smith Enter. v.
9239DepÔt of Envtl. Reg. , 553 So. 2d 1260, 1273 (Fla. 1st DCA 1989).
925263. However, if a decision is justifiable under any analysis that a
9264reasona ble person would use to reach a decision of similar importance, the
9277decision is neither arbitrary nor capricious. Dravo Basic Materials Co. v.
9288DepÔt of Transp. , 602 So. 2d 632 n.3 (Fla. 2d DCA 1992).
930064. The DepartmentÔs actions were not in any way illogic al or
9312unreasonable. Ms. Saucier, the Team Two medical evaluator, deemed two of
9323MetroÔs responses to be completely non - responsive to the questions posed.
9335The evidence demonstrated that Ms. SaucierÔs action s had no factual or legal
9348support and constituted a clear deviation from the instructions provided in
9359the Scoring Form, which was adopted by reference by rule 65D - 30.0141.
9372Further, Ms. Saucier also deemed identical responses from Metro to be
9383ÑsuperiorÒ in the five other counties she reviewed. Ms. SaucierÔs actions could
9395not be rationalized. Her response did not even attempt a logical explanation.
9407The DepartmentÔs decision to rescore MetroÔs response to Criterion Five in its
9419Lake County application was necessary and proper.
942665. LifeStream has failed to carry its burden of showing that the
9438DepartmentÔs actions were arbitrary, capricious, or contrary to rule or
9448statute.
9449R ECOMMENDATION
9451Based on the foregoing Findings of Fact and Conclusions of Law, the
9463undersigned hereby R ECOMMENDS that the Department of Childre n and
9474Families enter a final order awarding the right to proceed to licensure for a
9488methadone MAT facility in Lake County to Metro Treatment of Florida, L.P. ,
9500and dismissing the Petition for Administrative Hearing filed by LifeStream
9510Behavioral Center, Inc .
9514D ONE A ND E NTERED this 1st day of February , 2021 , in Tallahassee, Leon
9529County, Florida.
9531S
9532L AWRENCE P. S TEVENSON
9537Administrative Law Judge
95401230 Apalachee Parkway
9543Tallahassee, Florida 32399 - 3060
9548(850) 488 - 9675
9552www.doah.state.fl.us
9553Filed with the Clerk of the
9559Division of Administrative Hearings
9563this 1st day of February , 2021 .
9570C OPIES F URNISHED :
9575Daniel Ryan Russell, Esquire Brittany Adams Long, Esquire
9583Dean Mead and Hall Radey Law Firm, P.A.
9591Suite 1200 S uite 200
9596106 East College Avenue 301 South Bronough Street
9604Tallahassee, Florida 32301 Tallahassee, Florida 32301
9610Mia L. McKown, Esquire John L. Wharton, Esquire
9618Holland & Knight , LLP Dean Mead and Dunbar
9626Suite 600 Suite 1200
9630315 South Calhoun Street 106 East College Avenue
9638Tallahassee, Florida 32301 Tallahassee, Florida 32301
9644William D. Hall, Esquire Eddie Williams, III, Esquire
9652Dean Mead and Dunbar Holland & Knight, LLP
9660Suite 1200 Suite 600
9664106 East College Avenue 315 South Calhoun Str eet
9673Tallahassee, Florida 32301 Tallahassee, Florida 32301
9679Chad Poppell, Secretary Lacey Kantor, Agency Clerk
9686Department of Children and Families Department of Children and Families
9696Building 1 , Room 202 Building 2, Room 204Z
97041 317 Winewood Boulevard 1317 Winewood Boulevard
9711Tallahassee, Florida 32399 - 0700 Tallahassee, Florida 32399 - 0700
9721Javier Enriquez, General Counsel
9725Department of Children and Families
9730Building 2, Room 204F
97341317 Winewood Boulevard
9737Tallahassee, Florida 32399 - 0700
9742N OTICE OF R IGHT T O S UBMIT E XCEPTIONS
9753All parties have the right to submit writt en exceptions within 15 days from
9767the date of this Recommended Order. Any exceptions to this Recommended
9778Order should be filed with the agency that will issue the Final Order in this
9793case.
- Date
- Proceedings
- PDF:
- Date: 02/01/2021
- Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
- PDF:
- Date: 01/06/2021
- Proceedings: Joint Motion for Extension of Time to File Proposed Recommended Orders filed.
- PDF:
- Date: 12/22/2020
- Proceedings: Joint Motion for Extension of Time to File Proposed Recommended Orders filed.
- Date: 12/18/2020
- Proceedings: Transcript of Proceedings (not available for viewing) filed.
- Date: 12/01/2020
- Proceedings: CASE STATUS: Hearing Held.
- PDF:
- Date: 11/30/2020
- Proceedings: Joint Designation of Relevant Portion of Deposition Transcript filed.
- Date: 11/24/2020
- Proceedings: Respondent's Proposed and Joint Exhibits filed (exhibits not available for viewing).
- Date: 11/24/2020
- Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
- PDF:
- Date: 11/23/2020
- Proceedings: Order Rescheduling Hearing by Zoom Conference (hearing set for December 1, 2020; 9:00 a.m., Eastern Time).
- PDF:
- Date: 11/20/2020
- Proceedings: Joint Motion for Extension to File Prehearing Stipulation and Exhibits and to Cancel the First Scheduled Final Hearing Date filed.
- PDF:
- Date: 11/17/2020
- Proceedings: Petitioner's Notice of Taking Deposition (Robert Balettie) filed.
- PDF:
- Date: 11/16/2020
- Proceedings: Respondent's Notice of Service of Answers to First Set of Interrogatories Propounded by Petitioner, Response to Petitioner's First Requests for Admissions and Response to Petitioner's First Request for Production of Documents filed.
- PDF:
- Date: 11/02/2020
- Proceedings: Petitioner's Notice of Taking Deposition Duces Tecum (Weller) filed.
- PDF:
- Date: 10/29/2020
- Proceedings: Respondent's Notice of Taking Deposition of Corporate Representative filed.
- PDF:
- Date: 10/23/2020
- Proceedings: Petitioner's Notice of Taking Deposition Duces Tecum (Gazioch) filed.
- PDF:
- Date: 10/15/2020
- Proceedings: LifeStream Behavioral Clinic, Inc.'s First Request for Admissions filed.
- PDF:
- Date: 10/15/2020
- Proceedings: Petitioner LifeStream Behavioral Clinic, Inc.'s First Request for Production filed.
- PDF:
- Date: 10/15/2020
- Proceedings: Petitioner's Notice of Serving First Set of Interrogatories to Respondent filed.
- PDF:
- Date: 10/14/2020
- Proceedings: Notice of Hearing by Zoom Conference (hearing set for November 30 and December 1, 2020; 9:00 a.m., Eastern Time).
Case Information
- Judge:
- LAWRENCE P. STEVENSON
- Date Filed:
- 09/29/2020
- Date Assignment:
- 09/29/2020
- Last Docket Entry:
- 03/03/2021
- Location:
- Tallahassee, Florida
- District:
- Northern
- Agency:
- ADOPTED IN PART OR MODIFIED
Counsels
-
William D. Hall, Esquire
Address of Record -
Brittany Adams Long, Esquire
Address of Record -
Mia L. McKown, Esquire
Address of Record -
Daniel Ryan Russell, Esquire
Address of Record -
John L. Wharton, Esquire
Address of Record -
Eddie Williams, III, Esquire
Address of Record -
William D Hall, Esquire
Address of Record -
Brittany Adams Long, Esquire
Address of Record -
Eddie Williams III, Esquire
Address of Record