20-005181PL Department Of Health, Board Of Massage Therapy vs. Devin Triplett, L.M.T.
 Status: Closed
Recommended Order on Tuesday, March 2, 2021.


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Summary: Petitioner failed to prove that Respondent failed to properly drape a client. Recommendation is to dismiss the Administrative Complaint.

1S TATE OF F LORIDA

6D IVISION OF A DMINISTRATIVE H EARINGS

13D EPARTMENT OF H EALTH , B OARD OF

21M ASSAGE T HERAPY ,

25Petitioner ,

26Case No. 20 - 518 1PL

32vs.

33D EVIN T RIPLETT , L.M.T. ,

38Respondent .

40/

41R ECOMMENDED O RDER

45This case came before Administrative Law Judge Brian A. Newman of the

57Division of Administrative Hearings (ÑDOAHÒ) for final hearing by Zoom

67conference on January 25, 2021.

72A PPEARANCES

74For Petitioner: Alyssa Ward, Esquire

79Department of Health

82Prosecution Services Unit

854052 Bald Cypress Way , Bin C - 65

93Tallahassee, Florida 32399

96For Respondent: Devin K. Triplett , pro se

103264 Tavestock Loop

106Winter Springs, Florida 32708

110S TATEMENT OF T HE I SSUE S

118T he issues in this case are whether Respondent failed to appropriately

130drape a client as charged in the Administrative Complaint; and, if so, what

143penalty should be imposed.

147P RELIMINARY S TATEMENT

151On June 21, 2019, the Department of Health (Department) fil ed an

163Administrative Complaint before the Board of M a ssage Therapy (Board)

174against Devin Triplett, L.M.T. (Respondent). Respondent was charged with

183fail ing to appropriately drape a client in violation of Florida Administrative

195Code Rule 64B7 - 30.001(5) (the ÑruleÒ) , and violating section 480.046(1)(i),

206Florida Statutes (the ÑstatuteÒ) , through a violation of th e rule. 1 Specifically,

219the Department alleges that ÑRespondent undraped one - half of A.M.Ôs body

231from her shoulder to her toes, exposing A.M.Ôs buttock s.Ò The Department did

244not charge Respondent with sexual misconduct or any other wrongful act

255other than Ñexposing A.M.Ôs buttocksÒ when the sheet was removed from half

267of her body . Respondent timely filed a n Election of Rights disputing the

281material alleg ations of the Administrative Complaint.

288On November 30, 2020, the Department transmitted the Administrative

297Complaint and Election of Rights to DOAH for assignment of an

308administrative law judge to conduct the requested hearing.

316The final hearing was held on January 2 5 , 202 1 , by Zoom conference as

331scheduled.

332At the hearing, the Department presented the live testimony of massage

343client A.M. The Department also offered the deposition testimony of Faith

354Buhler, L.M.T., an expert in m a ssage therapy. The DepartmentÔs E xhibits 1,

3683, and 4 through 6 were admitted. Respondent presented the live testimony

380of Christina Delk and Andrew Swart. RespondentÔs E xhibit 1 was admitted.

3921 All references to statutes and rules are to the 2018 version unless otherwise indicated.

407Prior to the hearing, the Department filed a motion in limine seeking to

420prevent Ms . Delk and Mr. Swart from offering testimony as to RespondentÔs

433character . The undersigned announced at the beginning of the hearing that

445the DepartmentÔs motion in limine was denied, without prejudice . T he

457Department was invited to object to any improper character testimony

467offered by Ms. Delk and Mr. Swart when they testified, but it did not do so.

483The Department renewed its motion in limine at the conclusion of the

495hearing , after Ms. Delk and Mr. Swart testified . T he undersigned denied the

509renewed motion as moot because the witnesses had already testified , without

520objection from the Department , and had been excused .

529A one - volume Transcript o f the hearing was filed on February 15, 2021 .

545Both parties timely filed Proposed Recommended Orders , which have b een

556considered in the preparation of this Recommended Order.

564F INDINGS OF F ACT

5691. The Department of Health is the state agency charged with regulating

581the practice of massage therapy within the s tate of Florida, pursuant to

594section 20.43, and chapters 456 and 4 8 0, Florida Statutes.

6052. At all times material to this matter, Respondent was licensed as a

618massage therapist, Florida license number MA 91037.

6253. On December 15, 2018, Respondent provided a massage to client A.M.

637at a spa located in Orlando, Florid a. Respondent was an employee of the spa

652when he provided the massage to A.M.

6594. At the beginning of the massage session, A.M. l ay face down on the

674massage table and was covered with a thin white sheet. According to A.M.,

687Respondent removed the sheet from half of her body as she l ay face down .

703A.M. described the sheet removal as follows :

711The draping was removed from one half of my body

721from my shoulders to my feet, uncovering on e

730whole side of my body, including my buttocks and

739my underwear was exposed.

743T hough ambiguous, t h e most reasonable in ference from this testimony is that

758A.M. was wearing underwear underneath the sheet, and that after the sheet

770was removed from half of her body, one side of her buttocks was no longer

785covered by the sheet but was cove red by her underwear. There was no

799testimony or other evidence offered that describ ed A.M.Ôs underwear .

810Accordingly, the evidence does not establish with any certainty whether any

821portion of A.M.Ôs buttocks was completely uncovered or bare after the sheet

833was removed from half of her body.

8405. A.M. testified that Respondent did not ask her permission to remove

852the sheet from half of her body , and that she did not say anything to

867Respondent about the manner in which she was draped . After the 50 - minute

882massag e was over, A.M. left the spa and called her husband and told him

897what had occurred . She asked her husband to complain to the spa. The spa

912offered A.M. another m a ssage at no charge, but she declined the offer.

9266 . Respondent testified that he had no indepe ndent recollection of client

939A.M. or the m a ssage services that he provided to her on December 15, 2018 .

956Nevertheless, Respondent denied that he removed the sheet from half of

967A.M.Ôs body b ecause that was not his routine practice .

9787 . Respondent offered pho tographs from one of his m a ssage therapy

992textbooks showing four examples of Ñprofessional drapingÒ methods in the

1002face - down (prone) position . One of the photographs shows a female client

1016draped with a sheet covering half of her body . The client in this pho tograph is

1033not wearing any underwear, leaving half of her bare buttocks completely

1044uncovered. 2 Thus, even if it was not RespondentÔs routine practice to drape

10572 Although Respondent was taught that it is acceptable to drape a client with half of the body

1075uncovered by a sheet or any undergarment, draping a client in this manner would violate t he

1092rule Ñunless the client gives specific informed consent to be undraped.Ò Fla. Admin. Code

1106R . 64B7 - 30.001(5) .

1112client s with only half their body covered by a sheet, he was taught it is

1128acceptable to do so.

11328 . The Department presented testimony from Faith Buhler, L.M.T. , an

1143expert in massage therapy. Ms. Buhler testified that the standard of care for

1156massage therapy requires massage therapists to drape clients in conformance

1166with the rule. But the rule itself adequately defines the standard of care for

1180draping massage clients under the circumstances at issue here , rendering

1190expert testimony on the subject unnecessary in this case . Accordingly,

1201Ms. BuhlerÔs expert testimony is not probative and has not been adop ted f or

1216this reason .

12199 . Respondent offered testimony from Ms. Delk, a massage client, and Mr.

1232Swart, a former employer. These witnesses were not present when

1242Respondent massaged A.M. They do not have any first - hand knowledge of

1255any material fact in dispute in this case and their testimony was disregarded

1268for this reason.

127110 . A.M . Ôs testimony that only half of her body was covered by a sheet

1288during the m a ssage provided by Respondent on December 15, 2018 , is

1301credible and is accepted. But A.M.Ôs testimony leav es unresolved whether half

1313of her buttocks was completely uncovered during the massage , or whether

1324one side of her buttocks remained covered by her underwear after

1335Respondent removed the sheet from half of her body.

1344C ONCLUSIONS OF L AW

134911 . A proceeding t o suspend, revoke, or impose other discipline upon a

1363license is penal in nature. State ex rel. Vining v. Fla. Real Estate CommÔn ,

1377281 So. 2d 487, 491 (Fla. 1973). The Department therefore bears the burden

1390of proving the charges against Respondent by clear and convincing evidence.

1401Fox v. DepÔt of Health , 994 So. 2d 416, 418 (Fla. 1st DCA 2008) (citing DepÔt of

1418Banking & Fin. v. Osborne Stern & Co ., 670 So. 2d 932 (Fla. 1996)).

14331 2 . As stated by the Florida Supreme Court:

1443Clear and convincing evidence requi res that the

1451evidence must be found to be credible; the facts to

1461which the witnesses testify must be distinctly

1468remembered; the testimony must be precise and

1475explicit and the witnesses must be lacking in

1483confusion as to the facts in issue. The evidence

1492mus t be of such weight that it produces in the mind

1504of the trier of fact a firm belief or conviction,

1514without hesitancy, as to the truth of the allegations

1523sought to be established.

1527In re Henson , 913 So. 2d 579, 590 (Fla. 2005) (quoting Slomowitz v. Walker ,

1541492 So. 2d 797, 800 (Fla. 4th DCA 1983)). This burden of proof may be met

1557where the evidence is in conflict; however, Ñit seems to preclude evidence that

1570is ambiguous.Ò Westinghouse Elec. Corp. v. Shuler Bros ., 590 So. 2d 986, 988

1584(Fla. 1st DCA 1991).

158813 . Respondent may not be found guilty of an offense that was not charged

1603in the Administrative Complaint. Trevisani v. DepÔt of Health , 908 So. 2d

16151108 (Fla. 1st DCA 2005) (administrative complaint charged physician with a

1626failure to create medical records; proof of a failure to retain medical records

1639cannot support a finding of guilt). Furthermore, due process prohibits the

1650Department from taking disciplinary action against a licensee based on

1660matters not specifically alleged in the charging instrument, unle ss those

1671matters have been tried by consent. See Delk v. DepÔt of ProfÔl Reg ., 595 So. 2d

1688966, 967 (Fla. 5th DCA 1992).

16941 4 . The Administrative Complaint charge d Respondent with violating the

1706statute and rule by exposing A.M.Ôs buttocks during the massage ; n o other

1719body part is mentioned. During opening statements, the Department alleged

1729that Respondent also improperly expos ed A.M.Ôs vagina during the massage,

1740but then acknowledged that no charge was brought against Respondent

1750based upon this allegation. (Tr . 15 - 16). The Department also confirmed at the

1765outset of the hearing that Respondent was no t charged with sexual

1777misconduct in this case . (Tr. 10 - 11). For these reasons, t his Recommended

1792Order is singularly focused on whether the Department proved that

1802Res pondent failed to drape A.M.Ôs buttocks during the m a ssage in accordance

1816with the rule .

18201 5 . Disciplinary statutes and rules Ñmust be construed strictly, in favor of

1834the one against whom the penalty would be imposed.Ò Griffis v. Fish &

1847Wildlife Conser v . Co mmÔn , 57 So. 3d 929, 931 (Fla. 1st DCA 2011); Munch v.

1864DepÔt of ProfÔl Reg., Div. of Real Estate , 592 So. 2d 1136, 1143 (Fla. 1st DCA

18801992); McClung v. Crim. Just. Stds. & Training CommÔn , 458 So. 2d 887, 888

1894(Fla. 5th DCA 1984).

18981 6 . The Department conten ds that Respondent violated section

1909480.046(1)(i) (which requires massage therapists to conform to the standard

1919of care ) , by failing to appropriately drape a client in conformance with rule

193364B7 - 30.001 , which provides in pertinent part:

1941The following acts shall constitute the failure to

1949practice massage therapy with that level of care,

1957skill, and treatment which is recognized by a

1965reasonably prudent similar massage therapist as

1971being acceptable under similar conditions and

1977circumstances:

1978* * *

1981(4) Fai lure to explain expected draping techniques

1989to a client. As used in this rule, draping means

1999towels, gowns, sheets or clothing.

2004(5) Failure to appropriately drape a client.

2011Appropriate draping of a client shall include

2018draping of the buttocks and genitali a of all clients,

2028and breasts of female clients, unless the client gives

2037specific informed consent to be undraped.

20431 7 . As stated in the rule, ÑdrapingÒ can mean covering by other things

2058besides a sheet; the clientÔs clothing is also a draping . U nderwear i s clothing,

2074and as such is considered a draping under the plain language of the rule. Any

2089other interpretation would violate the requirement that the rule must be

2100construed strictly, most favorably to Respondent. Accordingly, the

2108Department must prove that A.M.Ôs buttocks w as not covered by either a

2121sheet or her underwear at some point during the massage, to prove that

2134Respondent violated the rule.

21381 8 . A.M.Ôs testimony is confusing because of the repeated use of the word

2153Ñexposed,Ò both in questions to he r and her answers. The word ÑexposedÒ as

2168used in this context is imprecise; it does not necessarily mean completely

2180uncovered or bare.

21831 9 . In fact, DepartmentÔs counsel used the term ÑexposedÒ during the

2196hearing to describe part of A.M.Ôs body that was co vered by her underwear

2210but no sheet. The following exchange took place during the hearing after

2222DepartmentÔs counsel confirmed that Respondent was not being charged with

2232failing to drape A.M.Ôs vagina:

2237THE COURT: Okay. Are you now making the case

2246that he a lso failed to drape her vaginal area?

2256MS. WARD: No. We just wanted to add that in

2266there. It will show through the patientÔs testimony

2274that even though she had underwear on, that it

2283was exposed È . (Tr. 15).

228920 . A.M. used similar language during her testi mony to describe body

2302parts covered by a sheet:

2307Q. Okay. And when you were on your back, what

2317was your opinion of the draping?

2323A. Well, when I had turned on my back, he had - -

2336the draping was very thin. It felt almost like it

2346could have been sheer or se e - through. But he had

2358continued to tuck the draping on the inside of my

2368armpits tightly, repeatedly, until it felt like it was

2377nice and snug, which felt like it could have been

2387pressing snugly against my breasts and my nipples

2395and areolas, exposing myself to him. (Tr. 35) .

2404( e mphasis added).

2408For these reasons, it is unclear whether the word Ñexposed , Ò as used multiple

2422times in this case , was intended to mean that a body part was covered by a

2438sheet only, by underwear only, or completely uncovered.

24462 1 . The cl ear and convincing standard requires testimony that is more

2460precise and explicit than the testimony given by A.M . It is possible that A.M.

2475intended to convey that the side of her buttocks was completely uncovered

2487and bare during the massage , but her testim ony alone does not establish that

2501fact with the requisite certainty. In fact, the more reasoned inference from

2513A.M.Ôs testimony is that the side of her buttocks remained covered by her

2526underwear after the sheet was removed by Respondent.

25342 2 . The rule, when interpreted in accordance with its plain meaning (and

2548certainly if construed strictly in favor of Respondent as the law requires ) ,

2561equates underwear to draping s because underwear is a form of clothing.

2573Because the Department failed to prove that the side of A.M.Ôs buttocks was

2586completely uncovered by her underwear at any point during the massage, it

2598has failed to prove that Respondent violated the rule or statute .

2610R ECOMMENDATION

2612Based on the foregoing Findings of Fact and Conclusions of Law, it is

2625R ECOMME NDED that the Department of Health, Board of Massage Therapy,

2637issue a final order dismissing the Administrative Complaint against

2646Respondent, Devin Triplett, L.M.T.

2650D ONE A ND E NTERED this 2nd day of March, 2021 , in Tallahassee, Leon

2665County, Florida.

2667S

2668B RIAN A. N EWMAN

2673Administrative Law Judge

26761230 Apalachee Parkway

2679Tallahassee, Florida 32399 - 3060

2684(850) 488 - 9675

2688www.doah.state.fl.us

2689Filed with the Clerk of the

2695Division of Administrative Hearings

2699this 2nd day of March, 2021 .

2706C OPIES F URNISHED :

2711Devin K. T riplett Alyssa Ward, Esquire

2718264 Tavestock Loop Dep artment of Health

2725Winter Springs, Florida 32708 Prosecution Services Unit

27324052 Bald Cypress Way , Bin C - 65

2740Kama Monroe, JD, Exec utive Director Tallahassee, Florida 32399

2749Board of Massage Therapy

2753Department of Health Louise St. Laurent, Gen eral Counsel

2762Prosecution Services Unit Department of Health

27684052 Bald Cypress Way, Bin C - 06 4052 Bald Cypress Way, Bin C - 65

2784Tallahassee, Florida 32399 - 3257 Tallahassee, Florida 32399

2792N OTICE OF R IGHT T O S UBMIT E XCEP TIONS

2804All parties have the right to submit written exceptions within 15 days from

2817the date of this Recommended Order. Any exceptions to this Recommended

2828Order should be filed with the agency that will issue the Final Order in this

2843case.

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PDF
Date
Proceedings
PDF:
Date: 05/20/2021
Proceedings: Agency Final Order filed.
PDF:
Date: 05/14/2021
Proceedings: Agency Final Order
PDF:
Date: 03/10/2021
Proceedings: Transmittal letter from Loretta Sloan forwarding Petitioner's exhibits to Petitioner.
PDF:
Date: 03/02/2021
Proceedings: Recommended Order
PDF:
Date: 03/02/2021
Proceedings: Recommended Order (hearing held January 25, 2021). CASE CLOSED.
PDF:
Date: 03/02/2021
Proceedings: Recommended Order cover letter identifying the hearing record referred to the Agency.
PDF:
Date: 02/23/2021
Proceedings: Proposed Recommended Order filed.
PDF:
Date: 02/22/2021
Proceedings: Petitioner's Proposed Recommended Order filed.
PDF:
Date: 02/15/2021
Proceedings: Notice of Filing Transcript.
Date: 02/12/2021
Proceedings: Transcript of Proceedings (not available for viewing) filed.
Date: 01/25/2021
Proceedings: CASE STATUS: Hearing Held.
Date: 01/25/2021
Proceedings: Petitioner's Proposed Exhibits filed (exhibits not available for viewing).
PDF:
Date: 01/22/2021
Proceedings: Amended Updated Notice of Intent to Seek to Admit Records Pursuant to Section 90.803(6)(c), Florida Statutes filed.
PDF:
Date: 01/22/2021
Proceedings: Updated Notice of Intent to Seek to Admit Records Pursuant to Section 90.803(6)(c), Florida Statutes filed.
PDF:
Date: 01/19/2021
Proceedings: (Respondent's) Witness List filed.
PDF:
Date: 01/19/2021
Proceedings: (Respondent's) Exhibit 2 filed.
PDF:
Date: 01/19/2021
Proceedings: Character Witness filed by Respondent.
PDF:
Date: 01/19/2021
Proceedings: Character Witness GC filed by Respondent.
PDF:
Date: 01/19/2021
Proceedings: Character Witness RC filed by Respondent.
Date: 01/19/2021
Proceedings: Respondent's Exhibit 1 filed (not available for viewing).  Confidential document; not available for viewing.
Date: 01/15/2021
Proceedings: Petitioner's List of Witnesses and Exhibits filed. (DUPLICATE)
PDF:
Date: 01/15/2021
Proceedings: Petitioner's List of Witnesses and Exhibits filed.
PDF:
Date: 01/14/2021
Proceedings: Petitioner's Motion in Limine filed.
PDF:
Date: 01/07/2021
Proceedings: Notice of Intent to Seek to Admit Records Pursuant to Section 90.803(6)(c), Florida Statutes filed.
PDF:
Date: 12/30/2020
Proceedings: Petitioner's Notice of Taking Deposition Testimony Via Video Teleconference (Swart) filed.
PDF:
Date: 12/30/2020
Proceedings: Petitioner's Notice of Taking Deposition Testimony Via Video Teleconference (Delk) filed.
PDF:
Date: 12/28/2020
Proceedings: Petitioner's Notice of Serving Petitioner's Response to Respondent's First Interrogatories filed.
PDF:
Date: 12/22/2020
Proceedings: Notice of Court Reporter filed.
PDF:
Date: 12/21/2020
Proceedings: Petitioner's Notice of Taking Deposition in Lieu of Live Testimony via Video Teleconference (Buhler) filed.
PDF:
Date: 12/21/2020
Proceedings: Petitioner's Notice of Taking Deposition Testimony via Video Teleconference (Triplett) filed.
PDF:
Date: 12/17/2020
Proceedings: Order of Pre-hearing Instructions.
PDF:
Date: 12/17/2020
Proceedings: Notice of Hearing by Zoom Conference (hearing set for January 25, 2021; 9:30 a.m., Eastern Time).
PDF:
Date: 12/14/2020
Proceedings: Petitioner's Notice of Serving Petitioner's Response to Respondent's First Request for Production filed.
PDF:
Date: 12/03/2020
Proceedings: Joint Response to Initial Order filed.
PDF:
Date: 12/01/2020
Proceedings: Notice of Serving Petitioner's First Request for Admissions, First Set of Interrogatories, and First Request for Production of Documents to Respondent filed.
PDF:
Date: 11/30/2020
Proceedings: Initial Order.
PDF:
Date: 11/30/2020
Proceedings: Election of Rights filed.
PDF:
Date: 11/30/2020
Proceedings: Administrative Complaint filed.
PDF:
Date: 11/30/2020
Proceedings: Notice of Scrivener's Error filed.
PDF:
Date: 11/30/2020
Proceedings: Agency referral filed.

Case Information

Judge:
BRIAN A. NEWMAN
Date Filed:
11/30/2020
Date Assignment:
11/30/2020
Last Docket Entry:
05/20/2021
Location:
Winter Springs, Florida
District:
Middle
Agency:
ADOPTED IN TOTO
Suffix:
PL
 

Counsels

Related Florida Statute(s) (2):