25-30.240. Change in Character of Service

Any substantial change to be made by the utility in the conditions or character of service rendered which would impair the safe, efficient use of the equipment of customers shall not be made without the prior approval of the Commission and without adequate notice to the customers. Any such change shall be accompanied by a general inspection and adjustment of customer equipment that would be affected thereby to the extent necessary that such equipment may operate as efficiently and give as good service as was possible before the change. This shall be done promptly, without direct charge, and with a minimum of inconvenience to the customer.

Rulemaking Authority 367.121 FS. Law Implemented 367.111 FS. History–New 9-12-74, Formerly 25-10.44, 25-10.044.