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Florida Administrative Code (Last Updated: April 18, 2024) |
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60. Department of Management Services |
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60BB. Agency for Workforce Innovation |
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60BB-1. Workforce Programs' Grievance, Complaint, Hearing And Appeal Procedures |
1(1) The WIA, WT and WtW laws and regulations require that the One-Stop partners, service providers, participants, and other interested parties affected by the local Workforce/One-Stop System have the right to file a grievance and complaint.
37(2) These grievances and complaints shall be filed at the local level using the procedures established by the individual RWB.
57(3) The RWB shall receive, review, and attempt to informally resolve the initial WIA, WT, and WtW grievance and complaint. If the grievance and complaint cannot be resolved informally, then a hearing shall be held and a decision issued within the required sixty (60) calendar days from receipt of complaint or grievance.
109Specific Authority 20.50, 112120.54(6), 113445.004 FS. 115Law Implemented 117120.54(6), 118445.023, 119445.025, 120445.028, 121445.029, 122445.030, 123445.031, 124445.032 FS. 126History–New 4-3-02.
