60FF-3.007. SUNCOM Cost Recovery for System Failures and Security Breaches Caused by Third Parties  


Effective on Thursday, May 19, 2022
  • 1If there is a Security Breach, Security Exposure or System Failure that affects SUNCOM or any SUNCOM Customer, the providing vendor shall pay the Department damages. The amount of the damages shall be equal to the Department’s costs to resolve the Security Breach, Security Exposure or System Failure; repair consequential damage and establish protections to prevent recurrence. The Department’s costs shall consist of SUNCOM staff time and any equipment, expenses or vendor charges related to the effort.

    78(1) SUNCOM Average Hourly Rate shall be the basis for remuneration for SUNCOM staff time which is calculated using the following formula:

    100The total amount of Salary and Benefits appropriated to the budget entity responsible for SUNCOM under the current General Appropriations Act divided by the number of Full Time Equivalent labor hours from the same source (Full Time Equivalent positions times 2,080).

    142(2) The vendor shall also pay all costs associated with damages experienced by SUNCOM Customers affected by the System Failure, Security Exposure or Security Breach.

    167Rulemaking 168Authority 169282.702(2), 170(9), 171282.707(2) 172FS. Law Implemented 175282.702(2), 176(8), (12), 178282.703, 179282.704, 180282.705, 181282.706, 182282.707 FS 184History–New 6-25-08, Amended 5-19-22.