65C-30.007. Case Management Responsibilities After Case Transfer  


Effective on Monday, August 22, 2016
  • 1(1) Contacts with Children.

    5(a) The case manager shall make face-to-face contact with every child under supervision and living in Florida no less frequently than every 30 days in the child’s residence. If the child lives in a county other than the county of jurisdiction, this shall be accomplished as provided in Rule 5465C-30.018, 55F.A.C.

    56(b) Initial contact shall occur within two (2) working days of case transfer or the date of the court order for supervision, whichever occurs first.

    81(c) 82Contacts shall include observations and private discussion with the child as to the child’s safety and well-being.

    99(d) The safety plan shall establish the frequency of visitation by the case manager, but in no case shall the contact be less frequently than every 30 days.

    127(e) Face-to-face contacts with the child and caregiver shall occur at least once every seven (7) days as long as the child remains in shelter status. 153The frequency of contact, while in shelter status, may be modified after the case management supervisor documents in FSFN that all of the following conditions have been met:

    1811. The child is in the care of a relative, non-relative, or a licensed foster parent and is not demonstrating any behaviors that may lead to a placement disruption.

    2102. The child has not experienced any placement changes and the case has been open to case management for more than 30 days.

    2333. The child’s needs have been assessed and all therapeutic services needed are being provided.

    2484. The child, if developmentally appropriate, and the out-of-home caregiver are in agreement with the modification to the frequency of contact with the case manager.

    2735. The safety plan for the family does not require more frequent face-to-face contact between the child and case manager.

    293(f) If the frequency of face-to-face visits while in shelter status are modified pursuant to paragraph (e) above, the case manager must document the reasons why the child is still in shelter status in FSFN.

    328(g) After disposition, the frequency of contacts may be modified, but in no case shall contacts be less frequently than every 30 days for a child.

    3541. The case manager must document all contacts in FSFN, including case plan and safety plan monitoring, no later than 2 business days from the contact.

    3802. Contact with a child outside the child’s current place of residence shall occur in an environment in which the child is comfortable, such as an early education or child care program, school setting, or child’s therapeutic setting.

    418(h) At least every 90 days, or more frequently if warranted based on the safety plan, the 435case manager 437shall make an unannounced visit to the child’s current place of residence. When a child is with a parent in a certified domestic violence shelter or a residential treatment program, visitation arrangements shall be coordinated with program staff and may occur outside of the facility.

    482(2) Contacts with Parent or 487Legal Guardian, and 490Caregiver Living in Florida.

    494(a) The 496case manager 498shall establish and maintain regular face-to-face contact a minimum of every 30 days with the parents 514or legal guardians and caregiver 519of any child 522unless parental rights have been terminated or the court rules otherwise. If the parent, legal guardian, or caregiver lives in a county other than the county of jurisdiction, this shall be accomplished as provided by Rule 55865C-30.018, 559F.A.C560.

    561(b) During these contacts 565case manager 567shall discuss with parents, 571legal guardians or 574caregiver the 576safety plan, the 579case plan progress and the child’s progress 586in terms of 589health, and well-being.

    592(c) If the case manager learns that a new adult has moved into the child’s home, a state and local criminal, juvenile and abuse/neglect history check shall be performed 621and documented as part of the ongoing family functioning assessment or progress update and the judicial review and the Unified Home Study will be updated646.

    647(3) Child and parent or caregiver living out of Florida. The office of the Florida Interstate Compact on the Placement of Children shall ensure that the child welfare staff in the receiving state is notified of the Florida requirement for face-to-face contact a minimum of every 30 days with the child and the parent or legal guardian.

    704(a) The case manager shall maintain contact a minimum of every 30 days with the supervising worker in the other state to obtain updates regarding the child and family’s progress.

    734(b) Documentation of the contact and progress by the child and family shall be entered in FSFN.

    751(4) If a face-to-face visit with a child or parent or legal guardian is not completed, the 768case manager 770shall document in FSFN alternate contacts completed or attempted. The 780case manager’s 782immediate supervisor shall review the circumstances surrounding the 790attempted visit and expectations as to further efforts to complete the visit.

    802(5) If a child is on runaway status or his or her whereabouts are unknown, the 818case manager 820shall meet the requirements of Rule 82665C-30.019, 827F.A.C. Documentation of the efforts to locate the child shall be 838documented in FSFN841.

    842(6) All contacts and attempted contacts shall be documented in the case file within two (2) business days of the contact or attempted contact. The documentation shall provide evidence of the following:

    874(a) 875Sufficiency of current safety plan and whether it is the least intrusive;

    887(b) 888Progress towards completion of case plan outcomes;

    895(c) Effectiveness of current services and identification of additional services needed;

    906(d) Observations of the child’s development, physical condition and interaction with the parent or caregiver and household members;

    924(e) Assessment of progress in tasks and services aimed at ensuring the child’s health, safety and well-being needs; and,

    943(f) For children in an out-of-home placement:

    9501. Age 13 and older, documentation shall include comments from the child and caregiver concerning progress in learning identified life skills;

    9712. Frequency of visitation between the child, siblings and parents, any reason visitation is not occurring, and efforts to facilitate visits.

    992(7) In addition to the contacts required every 30 days, the 1003case manager 1005shall maintain ongoing communication with 1010all service providers involved with 1015the child and family to determine the 1022sufficiency as well as the 1027effectiveness of 1029any safety management or treatment services1035. Both progress in and problems with service delivery shall be documented and steps shall be taken to resolve any delays or problems in service delivery or client participation.

    1064(8) While service intervention is in progress, the 1072case manager 1074shall 1075gather information from the parent(s), children and other family members, providers, and other relevant persons to1091:

    1092(a) Determine whether or not the service is addressing the identified 1103diminished caregiver protective capacities;

    1107(b) Monitor and document whether the safety management servies are still sufficiently managing the danger.

    1122(c) Share information with the provider, such as changes in the family situation, changes with the child, any feedback from the family regarding the service and its effectiveness for them;

    1152(d) Request progress reports and updates on problems and successes regarding the treatment; and,

    1166(e) Take actions to modify the case plan when activities are no longer sufficient to support the achievement of case plan outcomes.

    1188(f) Document all contacts with service providers.

    1195(9) A safety plan must be modified to provide the least intrusive safety actions when any of the following changes occur:

    1216(a) Conditions for return of the child have been met.

    1226(b) A new danger threat has been identified.

    1234(c) Danger threats have been eliminated.

    1240(d) There is any change in the required criteria for an in-home safety plan:

    12541. The parent’s willingness to cooperate with safety service providers.

    12642. The family conditions or behaviors associated with a calm and consistent home environment.

    12783. The availability of safety service provider(s).

    12854. Results of a professional evaluation are necessary or have been received, which inform changes to the current safety plan.

    13055. The parents have a home location which is adequate for implementation of an in-home safety plan.

    1322(10) If the 1325case manager 1327becomes aware of conditions or activities in the child’s home, 1337current living arrangment 1340or another location that threaten the safety of the child, the 1351case manager 1353shall take such steps as are necessary to protect the child. All 1365concerns shall be relayed to the caregiver and to licensing staff, as appropriate. The case manager shall notify Children’s Legal Services (CLS) of the new placement and CLS shall notify the court.

    1397(11) 1398The case manager is responsible for knowing if a child is at risk of disruption and working with the caregiver to avoid such disruption. 1422Should a placement change be necessary, the child will continue to be placed in the least restrictive setting. The case manager shall notify CLS of the new placement and CLS shall notify the court.

    1456(12) Determination of Citizenship and Required Actions for Children Who Are Not U.S. Citizens.

    1470(a) For each child adjudicated dependent due to abuse, neglect or abandonment, the 1483case manager 1485shall determine whether the child is a U.S. citizen.

    14941. If the child is not a U.S. citizen, the 1504case manager 1506shall determine whether the permanency plan for the child will include remaining in the United States or whether there is an option for a safe reunification with the parent or legal guardian located in another country. This includes a consideration of whether the parents or legal guardian can successfully complete a case plan.

    15592. If the permanency plan will include the child remaining in the United States, and the child is in need of documentation to effectuate this plan, the 1586case manager 1588shall refer the case to an authorized legal services immigration provider for a determination as to whether the child “may be eligible” for special immigrant juvenile (SIJ) status [see 16178 CFR 204.11(a)1620] or other immigration relief.

    16253. Within 60 days of an order finding that the child is eligible for SIJ status, the 1642case manager 1644shall assure that contracted or pro bono legal services have sufficient documentation to file a petition for SIJ status and the application for adjustment of status to the appropriate federal authorities on behalf of the child.

    1680a. The 1682case manager 1684shall give the legal services provider proof of the child’s age. This proof may include a passport or some other official foreign identity document issued by a foreign government. Any foreign document must be translated into English. If such a document is not available, the 1729case manager 1731must discuss with either the legal services provider or CLS the possibility of obtaining a court Order with specific findings regarding the child’s age.

    1755b. If a child has also been adjudicated delinquent, the 1765case manager 1767shall obtain all DJJ records and give them to the legal service provider to submit with the federal application for SIJ status. These records must be certified copies of the records of disposition.

    1800(b) Requirement to Inform the Court.

    18061. During the first judicial review regarding the case, the Department, CBC or contracted service provider shall report to the court whether the child is a U.S. citizen.

    18342. If the child is not a U.S. citizen, the Department, CBC or contracted service provider shall inform the court of the steps that have been taken to address the child’s citizenship or residency status.

    18693. The information shall be provided to the court through a Judicial Review Social Study Report or testimony of the 1889case manager, 1891or it may be provided through both means.

    18994. The child shall be referred to an authorized immigration legal service provider as soon as it is clear that there may be an issue regarding the child’s immigration status.

    1929(c) Provision of Needed Services. Regardless of the citizenship or immigration status of the child, he or she must be provided any needed services. If federally funded programs, such as Medicaid, are dependent on citizenship or a qualified alien status, the benefits and services must be provided with state general revenue funds or with the funding provided to the supervising CBC provider.

    1991Rulemaking 1992Authority 199339.012, 199439.0121(13), 199539.5075(8) FS. 1997Law Implemented 199939.5075, 200039.6011, 200139.6012 FS. 2003History–New 5-4-06, Amended 2-25-16, 4-17-16, 8-22-16.