The Eleventh Judicial Circuit seeks sealed proposals from qualified entities (Proposers) to serve as the Program Manager to implement and manage a mediation program for residential mortgage foreclosure cases in
Proposers must meet the characteristics of a program manager and provide all services described in the above referenced Administrative Orders as Parameters For Managed Mediation. Such services include, but are not limited to, the following: receive referrals for mediation; establish outreach and communication procedures with all parties; provide venues for mediation; schedule and coordinate mediation conferences; prepare financial statements and reports (including operational reports); establish a web-based communication system between all parties and the Program Manager; manage payments and disbursements of mediation fees and refunds; monitor the preparation of mediation settlement agreements; maintain performance standards for RMFM Program staff and mediators as well as provide training for same; manage mediators; establish participant evaluation procedures; resolve complaints related to the RMFM Program; and verify compliance with the parameters of the RMFM Program by all parties and their attorneys.
The Request For Proposals (RFP# 2010-01) will be available
