The Eleventh Judicial Circuit seeks sealed proposals from qualified entities (Proposers) to serve as the Program Manager to implement and manage a mediation program for residential foreclosure cases in Miami-Dade County, Florida (RMFM Program). The Program Manager services are to be provided in accordance with Supreme Court Administrative Order No.: AOS09-54, as effectuated in the Eleventh Judicial Circuit pursuant to Administrative Order No.: 10-03 A1.
Proposers must meet characteristics of a program manager and provide all services described in the above referenced Administrative Orders as Parameters For Managed Mediation. Such services include, but are not limited to, the following: receive referrals for mediation; establish outreach and communication procedures with all parties; provide venues for mediation; schedule and coordinate mediation conferences; prepare financial statements and reports (including operational reports); establish a web-based communication system between all parties and the Program Manager; manage payments and disbursements of mediation fees and refunds; monitor the preparation of mediation settlement agreements; maintain performance standards for RMFM Program staff and mediators as well as provide training for same; manage mediators; establish participant evaluation procedures; resolve complaints of the RMFM Program; and verify compliance of the RMFM Program by all parties and their attorneys.
The Request For Proposals (RFP #2010-01) will be available November 15, 2010 on the Eleventh Judicial Circuits website at www.jud11.flcourts.org under the heading RFP #2010-01 Residential Foreclosure Program Manager Services. Deadline for receipt of sealed proposals is December 17, 2010.
