Sunshine State One Call of Florida, Inc. (SSOCOF), Board and Committee; March 30, 2006, Committee Meetings 8:00 Operations Committee – Harry Glenn Call Center Statistics Attrition Report Customer Satisfaction Survey Responses Language Line ...

PLACE: All meetings will be held at the SSOCOF call center, 11 Plantation Road, DeBary, FL 32713. Dress is business casual.

DATE AND TIMES: March 30, 2006, Committee Meetings

8:00               Operations Committee – Harry Glenn

Call Center Statistics

Attrition Report

Customer Satisfaction Survey Responses

Language Line Pilot Status

FDOT SUE Pilot Project Results

Member Ticket Management System Contract

811 Implementation Status

10:00               Break

10:15 Damage Prevention Committee – Chris Calvert

Noncompliance Statistics 

Enforcement Statistics

Review Internal Reorganization

Damage Prevention Symposium Results

Call Before You Dig Month Campaign

Excavator Damage Prevention Education Project

Professional Angler Program Results

Children’s Damage Prevention Program

12:00               Lunch – provided at call center for meeting participants and SSOCOF employees

1:00               Finance Committee – Mickey Gauldin

FY 2005/06 Financial Reports

FY 2005/06 Delinquent Accounts Report

FY 2005/06 Contracts Approved 

FY 2006/07 Budget 

2:30 Break

2:45               Legislative Ad Hoc Committee – Jeff Rodger

Legislative Report – Mike Moore

4:00               Excavation Guide Ad Hoc Committee – Lynn Irvin

4:15               Storm Planning Ad Hoc Committee – Dave Wheeler

4:30               Discuss Executive Director’s Annual Review Process

5:00               Adjourn

Note: All committees should be prepared to commence if the previous committee finishes before allotted time.  If a committee needs additional time, that time will be allotted after the last scheduled committee has met.

DATE AND TIMES: March 31, 2006, Board Meeting

8:00               Secretary’s Report – Froilan Baez

Presentation of Service Recognition Award to Lisa Wingfield, Progress Energy

8:15               Consent Agenda – Larry Batchelor

8:45               Executive Director’s Report – Mark Sweet, Executive Director

9:00               Trip Reports

9:15               Legal Report – Dave Erwin, General Counsel

9:45 Break

10:00               Committee Reports

Operations Committee – Harry Glenn

Damage Prevention Committee – Chris Calvert

Finance Committee – Mickey Gauldin

Legislative Ad Hoc Committee - Jeff Rodger

Excavation Guide Ad Hoc Committee – Lynn Irvin

Storm Planning Ad Hoc – Dave Wheeler

12:00               Lunch – provided at call center for meeting participants and SSOCOF employees

1:00               Resume Committee Reports

3:00 Break

3:15               Open Discussion

4:00               Problem Resolution

5:00               Adjourn

Attention: Please deliver this to the primary contact for Sunshine State One-Call of Florida and/or someone who plays an active role in underground facility damage prevention. Persons requiring some accommodation at this meeting because of a physical impairment should call the one-call notification center at [phone] at least five calendar days prior to the activity. Any person who is hearing or speech impaired should contact the one-call notification center through the Florida Relay Center at [phone].