Undocketed – The purpose of this proposed rule amendment is to prevent subscribers from paying for services which they do not receive. The rule amendment will ensure that subscribers who subscribe to local service with one provider, but switch to ...

PUBLIC SERVICE COMMISSION

RULE NO: RULE TITLE
25-4.110: Customer Billing for Local Exchange Telecommunications Companies
PURPOSE AND EFFECT: Undocketed – The purpose of this proposed rule amendment is to prevent subscribers from paying for services which they do not receive. The rule amendment will ensure that subscribers who subscribe to local service with one provider, but switch to another provider before the billing cycle ends, will only be responsible for the services which the subscriber received. The rule will not apply to special contractual arrangements wherein the subscriber has agreed to obtain service from the company for a specific length of time. The rule will also not apply to services with term liabilities that are listed in the company’s tariffs.
SUBJECT AREA TO BE ADDRESSED: Customer billing for local exchange telecommunications companies.
SPECIFIC AUTHORITY: 350.127, 364.604(5) FS.
LAW IMPLEMENTED: 350.113, 364.03, 364.04, 364.05, 364.052, 364.17, 364.19, 364.602, 364.604 FS.
IF REQUESTED IN WRITING AND NOT DEEMED UNNECESSARY BY THE AGENCY HEAD, A RULE DEVELOPMENT WORKSHOP WILL BE NOTICED IN THE NEXT AVAILABLE FLORIDA ADMINISTRATIVE WEEKLY.
THE PERSON TO BE CONTACTED REGARDING THE PROPOSED RULE DEVELOPMENT AND A COPY OF THE PRELIMINARY DRAFT, IF AVAILABLE, IS: Kiwanis Curry, Division of Competitive Markets & Enforcement, 2540 Shumard Oak Blvd., Tallahassee, FL 32399-0850, [phone]

THE PRELIMINARY TEXT OF THE PROPOSED RULE DEVELOPMENT IS AVAILABLE AT NO CHARGE FROM THE CONTACT PERSON LISTED ABOVE.