The OFR proposes to create Rule 69U-100.3231, Florida Administrative Code, to conform with and implement HB 989, which was enacted on May 2, 2024.  

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Document Information

Comments Open:

6/14/2024

Summary:

Rule 69U-100.3231 will be created to incorporate Forms OFR-U-3231, Complaint, and OFR-U-3232, Complaint Response Report. Form OFR-U-3231, Complaint, will be created for aggrieved customers to utilize when they suspect a violation of Section 655.0323(2), Florida Statutes. Form OFR-U-3232, Complaint Response Report, will be created for financial institutions who are the subject of such a complaint to respond to the allegations.

Purpose:

The OFR proposes to create Rule 69U-100.3231, Florida Administrative Code, to conform with and implement HB 989, which was enacted on May 2, 2024.

Rulemaking Authority:

655.0323(4) and (5)

Law:

655.0323(4) and (5)

Related Rules: (1)

69U-100.3231. Complaints