Consumer Collection Agency Complaint Form and Procedures

 

DEPARTMENT OF FINANCIAL SERVICES

Finance

RULE NO.:RULE TITLE:

69V-180.040Consumer Collection Agency Complaint Form and Procedures

NOTICE OF CHANGE

Notice is hereby given that the following changes have been made to the proposed rule in accordance with subparagraph 120.54(3)(d)1., F.S., published in Vol. 41 No. 65, April 3, 2015 issue of the Florida Administrative Register.

 

These changes are made in response to comments made by the Joint Administrative Procedures Committee

 

69V-180.040 Consumer Collection Agency Complaint Form and Procedures.

Each consumer desiring to file a complaint against a consumer collection agency shall submit to the Office of Financial Regulation a completed Florida Consumer Collection Practices Act Complaint form, Form OFR-559-102, effective MM-DD-YY, available at https://www.flrules.org/gateway/reference.asp?NO=Ref-00640, which is hereby incorporated by reference. Such form shall be filed with the Office of Financial Regulation, 200 East Gaines Street, Tallahassee, Florida 32399-0376.

 

The remainder of the rule reads as previously published.

 

The following changes have been made to incorporated forms:

FORM OFR-559-102:

A change to FORM OFR-559-102 was made to remove the sentence, “Under penalty of perjury pursuant to Section 837.06, F.S.,” found in the last paragraph.