The amendments are to simplify the complaint procedures by reducing the number of disposition codes, removing a reference to an outdated internal form and an unnecessary deadline in the closure proctocol.

Document Information

Comments Open:: 7/9/2024
Summary:: The amendments to these definitions and complaint procedures simplify the closure codes by reducing the number of disposition codes down to three, in addition to removing a reference to an outdated internal complaint form number and eliminating an unnecessary deadline within the program's internal complaint referral process.
Purpose:: The amendments are to simplify the complaint procedures by reducing the number of disposition codes, removing a reference to an outdated internal form and an unnecessary deadline in the closure proctocol.
Rulemaking Authority:: 400.0071 F.S.
Law:: 400.0071 F.S.
Related Rules: (2): 58L-1.0011. Definitions.; 58L-1.007. Complaint Procedures