Docket No. 070304-EI, Petition for Rate Increase by Florida Public Utilities Company. The purpose of this customer service hearing is to take testimony from the public on the quality and adequacy of Florida Public Utilities Company’s service and other matters related to Florida Public Utilities Company’s petition for a rate increase. The procedure at these hearings shall be as follows: The Company will present a brief summary of its case and then members of the public may present testimony. Members of the public who wish to present testimony are urged to appear promptly at each scheduled hearing time since the hearing may be adjourned early if no witnesses are present to testify. All witnesses shall be subject to cross examination at the conclusion of their testimony.