This is a continuation of the November 23, 2015, public hearing, at which persons seeking to call in to the number provided were unable to do so due to technical issues. The above number and participant code remain valid for this hearing. The purpose of the public hearing is to consider the comments of the public directed to the scope and application of the following documents: 1) the Department of Children and Families Statewide Auxiliary Aids and Service Plan for Persons with Disabilities & Persons with Limited English Proficiency; 2) the Department of Children and Families Operating Procedure American With Disabilities Act (ADA) Accommodation Procedures for Applicants/Employees/General Public, CFOP 60-10, Chapters 1 and 3); and the Department of Children and Families Operating Procedure Methods of Administration: Equal Opportunity in Service Delivery, CFOP 60-16, and whether the public interest is served adequately by the application of these documents on a case-by-case basis, as contrasted with their adoption by the rulemaking procedures or requirements set forth in Chapter 120, Florida Statutes.