The proposed amendment is intended to promote clarity and efficiency in the mediation of property insurance claims. Rule 69J-166.002, F.A.C., governs the mediation of commercial residential property insurance claims. Rule 69J-166.031, F.A.C., governs the mediation of residential property insurance claims. Both rules are being amended to do the following: • Cross reference the new rule for approval of mediators for the program. • Clarify that an insurer must make a claim determination before submitting a claim to mediation. • Change the start date for the 21 days to resolve a claim before a mediation conference is held. • Identify the website at which the mediation request form may be obtained. • Specify that a mediation conference will be held within 15 miles of the insured property unless agreed otherwise by the parties. • Provide various additional clarifications and minor revisions.