The State Institution Claims Program ("Program") will make restitution to any claimant who suffers property damages and/or direct medical expenses for injuries caused by patients, typically referred to as residents, under the Agency’s supervision at its’ state-run institutions. The Agency’s state-run institutions include Tacachale, Sunland Center, the Developmental Disabilities Defendant Program (“DDDP”), and Pathways. Claimants will complete the claim form, incorporated in 65G-15.002, F.A.C., after which the Agency will provide a timely response and resolution.