NORTH CENTRAL FLORIDA LONG-TERM CARE OMBUDSMAN COUNCIL Haven Hospice of North Central Florida-Community Room 4200 NW 90th Blvd. Gainesville, FL Open Agenda April 19, 2007 OPEN SESSION, 12:30 PM - CALL TO ORDER Consideration of March Minutes PROGRAM – Mid-Florida Area Agency on Aging Consumer Services, Chrystal Holmes Committee Reports __Chair Frank Robinson __State Council Representative JoAnna Emerson __Legislative Committee JoAnna Emerson __Membership Workgroup Micki Spangler __Quality Assurance Committee Frank Robinson & Micki Spangler __Media Rep/In-service & Training Committee JoAnna Emerson __Interim District Ombudsman Manager Lily Wilde Agency Reports __AHCA Mennella/Hillhouse/Platt __APS Rich/Stover __CARES Sam Rutledge __MFAAA Chrystal Holmes __Veteran’s Administration Townsend/Willkomm/Fookes Inspections Unfinished Business New Business/Announcements CLOSED SESSION